Channel Manager Job Description

Channel Manager Job Description

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Channel manager provides indirect supervision to associates within the team and direct management of several processes as required by the job.

Channel Manager Duties & Responsibilities

To write an effective channel manager job description, begin by listing detailed duties, responsibilities and expectations. We have included channel manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Visit potential key customers for new business
Collaborate with the groups involved in selling to and servicing large, sophisticated institutional investors to help define and evolve the value proposition for our services
Collaborate with Sr
Coordinate and expand self-service channels across the business, including working with North American ICOM programme
Represent Customer Experience team within wider CRM governance struture
Participate in the development of a consistent service delivery strategy and plan, contributing to service development and technology enablement
Develop a workplan to implement initiatives, taking into account budgetary and time constraints
Execute against the workplan, working with the Customer Communications manager to ensure that the change is sustainable through robust stakeholder and change management
Deliver and determine appropriate KPI’s and SLA’s for self-service and channel deflection initiatives
Gather and maintain market intelligence and ensure adoption of industry leading practice

Channel Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Channel Manager

List any licenses or certifications required by the position: F5, AXELOS, AWS, ISV, GCP, CFA, SE, PDD, PID, NPSE

Education for Channel Manager

Typically a job would require a certain level of education.

Employers hiring for the channel manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Marketing, Business, Education, MBA, Engineering, Communication, Business/Administration, Management, Technical, Sciences

Skills for Channel Manager

Desired skills for channel manager include:

Company financial measurements
Indirect sales model
Telecommunications industry
Excel and PowerPoint
Salesforce
Customers
Hosted VoIP
Microsoft Word
Processes
Unified Communications

Desired experience for channel manager includes:

Gather market and customer information providing feedback on buying trends
Must have proficiency in software selling environments
Some travel may be required (up to 10% per quarter)
Extensive knowledge of Nielsen TV systems (NPower, MediaView, AdViews), and digital systems (comScore, Nielsen Online, ), a plus
Support all day to day social media efforts for multiple Kimberly-Clark brands
Previous experience in Channel Sales positions

Channel Manager Examples

1

Channel Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of channel manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for channel manager
  • Timely forecast and revenue for the territory
  • Win the mind and the wallet of the managed channel
  • Qualify interested prospects/leads manage hand off to sales team
  • Deliver TSheets PRO Program presentations and product demos when necessary
  • Provide business acumen for PROs and strive to understand how TSheets can best fit into their business model to help them achieve their goals
  • Work closely with our PRO support team to help new PROs achieve their first referral and ensure the success of all referrals
  • Go big or go home with customer service (and PRO service) and retention
  • Provide value-added market intelligence to and collaborate successfully with the TSheets PRO sales team, enterprise sales team and the marketing team
  • Get social! Maintain and cultivate a rich social presence to connect with industry leaders
  • Create brand champions for TSheets
Qualifications for channel manager
  • Must be able to manage expectations accurately and efficiently
  • Someone who is able to understand customer expectations
  • A “can do” and “can do now!” attitude
  • Proven sales campaign management abilities
  • Maturity to display natural leadership team player skills
  • The incumbent must demonstrate strong leadership skills in order to influence and secure co-operation from internal departments and outside suppliers to ensure that campaigns are managed profitably and effectively
2

Channel Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of channel manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for channel manager
  • Monitor and actively drive improvement on the communicatoin channel through KPI's such as SEO, site traffic, conversion rates etc
  • Work closely with department manager to ensure the delivery of the agreed content plan
  • Champion digital and social thinking among teams sharing expertise and best practice
  • Devise and dliver the commercial strategy and plans for the department within agreed budgets
  • Collaborate with other departments where necessary
  • Ad hoc duties as reqiured
  • Support and drive the SAS HUB countries in the strategy implementations, align sales efforts to the Playfield approach
  • Ensure commercial viability of products based on customer feedback and quality complaints
  • Determine appropriate business models for the different areas (Channel partners, direct sales ) ensure that technical, marketing & contractual approach is consistent with the organization’s objectives
  • Organize and lead project teams consisting of various support groups in order to respond effectively to unique business opportunities in the marketplace
Qualifications for channel manager
  • Strong demonstrated expertise in providing back-end sales support at multiple levels within the organization
  • Every aspect of life and work here is designed to help you develop and reach your potential
  • Bachelor’s DegreeHands on experience, understanding, and working knowledge of channel management
  • Enthusiasm for working in a start-up environment
  • 7+ years of digital, integrated marketing and analytic experience with an emphasis on web / ecommerce preferably in support of marketing and sales functions in the consumer entertainment, travel or amusement park industry
  • Demonstrated experience leading projects with significant and far-ranging impact on the performance of the business in both the short- and long-term requiring significant financial and resource investments
3

Channel Manager Job Description

Job Description Example
Our growing company is looking to fill the role of channel manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for channel manager
  • Represent SAS HUB in BUMPs Business development activities
  • Defines key targets
  • Monitors client financial status and reports any changes regarding risk to relevant internal partner teams
  • Manage digital initiative development
  • Coordinate and lead cross-line-of-business partner alignment to drive initiative strategy, planning, stakeholder approvals and execution pathing
  • Present initiative case strategy, pathing and rationale to build consensus among senior leadership across the organization
  • Establish and maintain clear execution routines for initiative continuity and regular management briefing/status reporting
  • Be able to interact at all levels of the internal and external organization but also be a driver for the products that eBioscience sells and will be responsible for technically positioning the solutions vs
  • Management of system for monitoring of IIT and ICOS channel performance against channel program requirements – training, inventory
  • Undertake process to audit partners on a regular basis to ensure adherence to the services partner program requirements
Qualifications for channel manager
  • Third level degree in communications, journalism or digital marketing
  • Previous Agri experience or a significant interest in Agri
  • 3 years plus experience of digital communication tools
  • Strong history of promoting internal and external communications to relevant stakeholders
  • BS/BA in relevant field (CS, EE, MIS)
  • Must have very strong networking, switching, and routing background (L2 - 3)
4

Channel Manager Job Description

Job Description Example
Our company is looking to fill the role of channel manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for channel manager
  • Become directly accountable for renewal revenue if booking is deemed outside of 'outsourcers' responsibility
  • Work with Product Management team members to influence product roadmaps (concepts, features, specifications, ) and develop winning strategies for the channel
  • Support the Sales organization by developing and delivering materials (including competitive landscape analysis, channel trends, product portfolio, new product details, ) to achieve best-in-class channel execution
  • Collaboration and development of content with the team
  • Managing the social CMS platforms
  • Monitoring and responding according to guidelines
  • Engage with our key partners in combination with field sales to establish extended services partners
  • Lead all Channel Operations Projects on a Global level
  • Initiating telephone and email contact with potential prospects from developed web and lead generation lists
  • Maintain forecast and provide management with regular updates including sales forecast, competitive analysis, market trends and territory opportunity
Qualifications for channel manager
  • 5+ years corporate or field marketing experience
  • Both English and Spanish strong verbal and written skills required
  • Strong presence to present persuasive recommendations to leadership key external stakeholders, including ability to communicate complex ideas and recommendations to leadership that highlights a clear decision framework based on analysis and experience
  • In-depth TCP/IP knowledge, network design experience Hands on troubleshooting, configuration and implementation
  • You will have minimum 5 years of experience within a Channel Sales role
  • 5+ years' of general accounting/cost experience in a matrix organization, preferably supporting full P&L
5

Channel Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a channel manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for channel manager
  • Technical Sales Argument Development
  • Achieves sales operational objectives by contributing sales information, analysis, and recommendations to meet/exceed sales quotas
  • Meets sales objectives by forecasting accurately and at a level that meets/exceeds sales quota
  • Evaluates competition by analyzing marketplace information on competitor’s current and new products, pricing structures, service, sales campaigns, discounts
  • Develops products, services, and pricing by evaluating competitive developments
  • Develops and manages partnerships resulting in the establishment and achievement of revenue and sales objectives by understanding customer base and product offerings
  • Recommends adjustments in selling prices by monitoring costs, competition, and supply and demand
  • Manages sales presentations by evaluating potential customer goals and needs
  • Maintains customer service, loyalty, and expands customer base by maintaining rapport with key corporate executives
  • Identify, resolve and/or escalate the instance of non-achievement to targets
Qualifications for channel manager
  • Demonstrated leadership capability, including the ability to motivate and mentor others
  • Ability to communicate with all levels of an organization and manage conflicting goals
  • Experience with Oracle/Hyperion, Alteryx, and Tableau software is preferred
  • Proven ability to quickly learn all aspects of technical software products
  • Working knowledge of FICAP and Sarbanes-Oxley requirements
  • 7+ years proven leadership in a management role working with financial services organizations

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