Catering Supervisor Job Description
Catering Supervisor Duties & Responsibilities
To write an effective catering supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included catering supervisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Catering Supervisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Catering Supervisor
List any licenses or certifications required by the position: TIPS, TEAM, SAFE, SERV, ISO, FULL, NI, TABC, HACCP, RI
Education for Catering Supervisor
Typically a job would require a certain level of education.
Employers hiring for the catering supervisor job most commonly would prefer for their future employee to have a relevant degree such as Associate and University Degree in Associates, Education, Management, Military, History, Business/Management, Graduate, Culinary, Law, Culinary Arts
Skills for Catering Supervisor
Desired skills for catering supervisor include:
Desired experience for catering supervisor includes:
Catering Supervisor Examples
Catering Supervisor Job Description
- To report any maintenance problems to the Unit Manager - Restaurant
- To assist in any other catering unit within the University if requested, including involvement with function work
- To be responsible for the identification of personal and team training needs, in conjunction with the Manager and Human Resource & Quality Manager, where appropriate, ensuring the delivery of induction / on the job training in line with departmental requirements
- To be responsible, in conjunction with the Manager and Human Resource & Quality Manager, where appropriate, for the planning, organising, evaluation and recording (where applicable) of training activities, ensuring that learning outcomes are discussed and transferred to the workplace
- Create daily service schedule to coordinate food and beverage deliveries
- Provide and communicate a layout/ diagram of catering events
- Daily close out of the Med Café, including validation of cash daily tills, break relief of café employees if needed
- Process all inquiries for booking space at LKS - via phone, email and drop ins
- Walk all areas before, during, and after events
- Schedule, organize and lead catering team on all catering functions for the University of Houston's Sports & Entertainment venues
- Serve as the point of contact for catering clients and team nutritionists
- Catering office communications - Answering phones, setting up events, selling catering and events to guests
- Meeting with clients to set up catering & events
- Achieve and maintain the food cost in accordance with the budget (or any variation authorised by the Operations Manager)
- Ensure that heavy duty kitchen equipment, light equipment, work areas, other facilities and general surroundings of the Establishment are maintained and operated to the standards required by the Statutory, Local Authority and Company Health, Safety, Fire and Hygiene Regulations and Policies
- Develop and maintain good working relationships with the Client contact including representing the company at any Catering or other meeting required by the Client
Catering Supervisor Job Description
- Monitor and take corrective action to ensure compliance with TSA requirements throughout the kitchen operation
- Coordinate with local leaders on TSA and other regulatory issues, to ensure understanding and roles/responsibilities
- Identify and ensure training needs are identified and met
- Oversees setting up and breaking down of events
- Coordinates operation of all game day catering which may include scheduling (ABI), event set-up and breakdown
- Completes all ordering guides for game day and non game day events and provides these to warehouse in a timely fashion, once approved
- Supervises catering staff during set up, event duration, and break down
- Ensures all catering storage areas are kept clean and organized
- Tracks alcohol usage with consumption sheets, to be submitted to catering management
- Ensures that all set ups and products meet and exceed client expectations
- 2 - 4 years in catering / food services, security related or comparable operational experience required
- 2 – 4 years in a leadership position referred
- Provide leadership to all direct reports through guidance, coaching and discipline while assisting them in their development
- Computer skills and ability to quickly learn new technology systems
- Oversees the sanitation of work stations i
- Assists managers with administrative tasks
Catering Supervisor Job Description
- Participate in the selection of staff
- Promote, prepare, and conduct special activities, events, and presentations in support of the program
- Establish and maintain catering event service standards
- Maintain records and prepare reports related to event planning, ordering, and billing
- Consult with faculty and administrators to ensure events are planned and conducted to support and enhance, and not disrupt, the instructional programs
- Answer questions and provide information to students, staff, administrators and others
- Is responsive to patients' needs at all times
- Oversees the sanitation of work stations
- Oversees the product merchandising, line displays
- Greets customers as they enter and leave
- Knowledge of kitchen food safety, sanitation, sauté, grill, fry and prep areas
- Must be able to work flexible hours which included days, nights and weekends
- Ideal candidate will have a minimum of 2+ years cooking and supervising experience in a high volume, fast paced and a world class guest service environment
- Must be TIPS certified, ServSafe certified and attend Concession Supervisor training
- Courtesy and tact in dealing with guests, co-workers
- Must have ability to work independently in partnership with a team
Catering Supervisor Job Description
- Delivering excellent customer service at all times
- Manage the day to day running of the catering hospitality
- Make Catering arrangements for meetings and hospitality events
- Work as part of a team to provide a safe, hygienic, nutritious, and timely food and beverages service for clients and visitors
- Assist in the delivery of events and hospitality across the premises including set up, stewarding and clear down
- Setup and clear meeting rooms once vacated
- Serve food and beverages as quickly and efficiently as possible
- Respond to complaints and compliments
- Ensure that catering orders are made and delivered in a timely manner to meet the requirements of meetings and hearings
- Ensure that all stock levels of catering requirements are maintained
- Experience working in Catering is a plus
- Degree in Hospitality Administration or other food services related program highly desired
- Flexibility in scheduling hours a must
- Prepare and deliver all catering services to meeting / hearing rooms prior to the commencement of meetings and ensure that they are taken away in a timely manner
- Be aware of customers / clients / visitors in meeting rooms and remain customer focused at all times
- Ensure that all catering equipment is cleaned and maintained in line with the manufacturer’s requirements
Catering Supervisor Job Description
- Ensure that stock levels of cutlery, plates and food preparation utensils are maintained to meet The Last Drop requirements
- Keep accurate monthly records of all catering expenditure against each event, hearing or department codes
- Keep monthly records of all orders and requests in an organised and accessible format ensuring all costs for food and beverages can be easily costed to the appropriate project team
- Provide monthly reports of all catering hospitality
- Liaise with external suppliers to organise lunches for meetings/training/visitors
- Ensure that all food and sustenance is provided in line with Food Hygiene, Health & Safety and industry best practise requirements
- Ensure that all hygiene levels are maintained to a high standard at all times
- Report any repairs to the facilities department immediately
- Assist in the delivery of a high standard of food service which meets the requirements of food hygiene legislation, Company Food Safety Policy and national standards as dictated by the governments’ national plan (please see your manager if you require further information)
- Record keeping including HACCP records, liaise with supervisor/manager with requirements for site
- Maintain records of food temperatures and seek further instruction where these are outside of critical limits, if applicable
- Assist in the preparation of basic food as required
- Take fridge and freezer temperatures in line with policy, if applicable
- Cashing up and security of cash is very important, if applicable
- Report faulty equipment and hazards to manager immediately
- Report any H&S issues to manager immediately