Catering Coordinator Job Description
Catering Coordinator Duties & Responsibilities
To write an effective catering coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included catering coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Catering Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Catering Coordinator
List any licenses or certifications required by the position: TIPS, VIP, ABC, SERVSAFE, LC
Education for Catering Coordinator
Typically a job would require a certain level of education.
Employers hiring for the catering coordinator job most commonly would prefer for their future employee to have a relevant degree such as High School and Associate Degree in Hospitality, Restaurant Management, Education, Business, Technical, Opera, Dietetics, Marketing, General Education, Faculty
Skills for Catering Coordinator
Desired skills for catering coordinator include:
Desired experience for catering coordinator includes:
Catering Coordinator Examples
Catering Coordinator Job Description
- Conducts facility tours and sight visits for groups
- Copying and delivery of deposit checks to the Accounting Department
- Mailing of departmental correspondence
- Checking of assigned managers' outbox
- Checking of assigned managers mailbox
- Accurate message taking and relaying information
- Provides daily administrative support with a strong emphasis on typing internal BEO’s, proposals, compiling reports
- Ensures daily BEO’s are distributed promptly and accurately to appropriate Departments
- Handles all aspects of special requests for function events processed through the Catering Department
- Handle all telephone, and email contacts in a professional and timely manner on behalf and in concert with the catering associates
- The ability to communicate in a 2nd language is a plus
- Previous work experience as receptionist, secretary or other administrative position in a luxury Resort or restaurant environment is preferred
- Experience in Delphi a plus
- Requires the ability to follow directions and work efficiently within a team environment
- Knowledge of Delphi helpful
- Post secondary education - Bachelor degree/ Diploma in hospitality and/or tourism management an asset
Catering Coordinator Job Description
- Maintain professional business confidentiality
- Finalize and distribute Banquet Event Orders weekly to internal departments for all events in 10 day forecast
- Distribute Daily Events reports to ensure communication to all internal departments throughout hotel
- Respond to requests for proposals for small meetings/events (groups under 25 people) including set-up, food & beverage needs, sleeping rooms and audio visual needs
- Negotiate rates and create sales contracts for small group events
- Create and communicate event resumes for all small group bookings
- Ensure that reader boards are updated daily for all event space
- Works directly with General Manager (GM) to determine sales road map and sales goals with guidance of the catering sales team
- Ensures all catering orders are complete and catering checklist/order verification forms are utilized
- Collaborates with GM to discuss daily, weekly, monthly sales goals and sales opportunities
- Some food service or retail experience preferred (but not necessary)
- Must Have Own Vehicle (capable of holding multiple large bags / boxes)
- Perfect Driving Record
- Neat Appearance, Well Organized, and Punctual
- Must be positive, friendly, and passionate about making our guests happy with a “Can Do" attitude!
- Business administration or in Hospitality/Tourism preferred, but not required
Catering Coordinator Job Description
- Assigns, dispatches and coordinates delivery drivers for each order
- Acts as a delivery driver and follows all expectations of the delivery driver position
- Makes confirmation calls on all catering orders to ensure accuracy and capture opportunities to increase the average catering Guest check
- Performs follow-up calls, sends thank you notes and other means of Guest communication on all catering orders to retain current catering Guests
- Handles and resolves catering Guest complaints
- Develops catering client database and maintains relationships to build large party and catering sales
- Works collaboratively with the catering sales team to establish sales targets for catering
- Conduct regular marketing activities including cold-calling (in person and over the phone), canvassing and table touches
- Ensures Guest satisfaction and maintains Guest relationships with consistent follow up on service and sales
- Attends community events with catering sales managers to promote brand awareness for catering in the community
- Must possess strong phone/verbal and written communication skills
- Must be customer focused, self-motivated, approachable and able to work with different departments
- Minimum of two years general catering and/or office experience
- Must be able to effectively and concisely communicate, read and write the English language fluently and clearly
- Have a valid state driver’s license with an acceptable motor vehicle record absent restrictions that do not pose safety risks given the essential job functions
- Energetic, friendly attitude and exceptional guest service skills required
Catering Coordinator Job Description
- Communicates with clients in reference to final headcount/guarantee for conventions and events
- Gathers and organizes copies of contracts for end of the month reports
- Responsible for client correspondence when sending rooming list, proposal, BEO’s
- Collaborate with internal teams to ensure proper execution of catering orders, estimating costs and amount of ingredients, minimizing waste and placing orders with suppliers
- Coordinate timely deliveries with the Facilities teams while receiving orders in support of daily deliveries to include Fed Ex, Daily Mail and other support tasks as needed
- From small, intimate business meetings to elegant weddings and banquets, the Catering and Conference Services Team focuses on booking our public room space, designing menus and coordinating events to ensure they happen flawlessly
- The Coordinator provides administrative assistance to Catering and Conference Service Managers
- This position assists with administering contracts, BEO’s, our Change and Guarantee System and is responsible for general office administration
- The Coordinator maintains the client filing system and provides other support wherever needed
- Responsible for organizing all set ups and pick-ups for catering functions on and off campus
- Ability to accept responsibility and be accountable for decisions and actions
- Exhibits teamwork at all times
- Valid driver license and clean drivers record
- Excellent customer service skills – must be polite, courteous, respectful, and maintain a professional appearance
- Must be able to work a flexible schedule with early start times
- Bachelor’s degree or at least 5 years of relatable experience in Catering and/or Hospitability
Catering Coordinator Job Description
- Support football and special events as needed
- May need to travel to other dining units or grocery store to pick up items using a NC State vehicle
- High school diploma or equivalent experience and training
- Computer literate and basic knowledge of Windows
- Reliable transportation, along with Valid Driver's License & Insurance
- Ability to work well under pressure and resolve customer issues
- Organize, supervise, decisive
- Must possess great attention to details
- Procedures in Dining Services
- Prior experience in similar role preferred
- Detail-oriented and takes pride in work!
- Previous catering experience strongly preferred