Cash Collector Job Description
Cash collector
provides timely and accurate assistance to the Risk Management team responsible for hedging global foreign exchange exposures.
Cash Collector Duties & Responsibilities
To write an effective cash collector job description, begin by listing detailed duties, responsibilities and expectations. We have included cash collector job description templates that you can modify and use.
Sample responsibilities for this position include:
Protecting and developing customer loyalty through Credit Management best practices and knowledge of the Billing process
Protect and develop customer loyalty through Credit Management best practices and have knowledge of the Billing process
Perform collections on Rental Cash account receivables through charging the customer’s credit card provided at the time of rental
Direct Customer contact within the Rental Cash portfolio of business when credit card transactions are denied or credit card information is unavailable
Responsible for timely packaging of accounts to be sent to 3rd party organizations when alternate collections efforts have failed
Provide weekly Rental Cash account progress reports broken down by DOR on receivables to be emailed and/or discussed with the DOR's
Participate in projects, committees or focus groups related to enhancements in Collections, Accounts Receivable, Credit Billing/Invoicing, or Customer Service and other duties as assigned
Responsible for timely cash collection for the portfolio of clients in Middle East region (calls, dunning letters, emails )
Publish weekly Account Receivables status and quarterly trends by customers cash forecasts
Working knowledge of end to end O2C processes allowing to perform, if needed, all respective activities
Cash Collector Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Cash Collector
List any licenses or certifications required by the position: NYSC, WHT
Education for Cash Collector
Typically a job would require a certain level of education.
Employers hiring for the cash collector job most commonly would prefer for their future employee to have a relevant degree such as Master's and Bachelor's Degree in Finance, Education, Accounting, Secondary Education, Economics, Business, Business/Administration, Accountancy, Management, Finance/Economics
Skills for Cash Collector
Desired skills for cash collector include:
Foreign language on a daily basis at work
Billing process
ERP systems
English
Oracle
French
Foreign languages on a daily basis at work
Second foreign language
Foreign languages will be an asset
Excel
Desired experience for cash collector includes:
Bachelor's degree or Associate's degree in business, accounting and finance or related area preferred
Three (3) years or more experience in related business financial service experience (collections, credit, customer service, billing or related field) with H.S
Two (2) years or more experience in related business financial service experience with Associate's Degree OR
Up to One (1) year experience in related business financial service experience with Bachelor's Degree
Good Danish nice to have
Very good knowledge of second foreign language
Cash Collector Examples
1
Cash Collector Job Description
Job Description Example
Our company is growing rapidly and is hiring for a cash collector. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for cash collector
- Performing quality checks and review of performed tasks
- Perform monthly and quarterly tasks in line with procedures [payment processing, PO validation, queries handling, reconciliation of bank/vendor payables/t&e/payroll accounts ]
- Point of contact for internal and external stakeholders as required [vendors, client]
- Take ownership of timely preparation of all deliverables related to allocated Entities
- Resolve queries, manage incoming and outgoing calls and help investigate issues at hand
- Reconcile sub-ledger and ledger account
- Improving cash across the portfolio at every opportunity by encouraging preferred payment methods and educating customers to improve payment patterns, and minimising overdue debt without compromise to customer satisfaction
- Understanding impact of DSO on overdue debt and delivery to targets and ensure promises made to the customer are kept, with proactive contact where failure is anticipated
- Escalating instances where delays are being experienced in resolving customer issues which could result in late payment of invoices
- Achieving and exceeding targets for overdue debt and work package completion are met consistently, ensuring quality and professionalization is not compromised
Qualifications for cash collector
- Experience in OTC area will be an advantage
- Bachelors in accounting/ finance preferred
- C2 level German and advanced English language mandatory, other languages would be a plus
- Excellent Customer relationship skills including strong communication in Italian English, written & verbal competency
- Fluent Danish or Swedish language
- Experience in Finance or Accounting would be a strong asset
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Cash Collector Job Description
Job Description Example
Our company is growing rapidly and is hiring for a cash collector. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for cash collector
- Managing daily work across the portfolio based on management agreed priorities, demonstrating and promoting ‘Best Practice’ and sharing learning and knowledge
- Ensuring that these are compliant with the credit management policy and understanding the local regulatory, fair trading and competition rules relating to their work sufficiently to be able to comply with them
- Improving cash across their portfolio at every opportunity by encouraging preferred payment methods and educate customers to improve payment patterns, and minimise overdue debt without compromise to customer satisfaction
- Ensuring promises made to the customer are kept, with proactive contact where failure is anticipated
- Establishes, implements, and maintains an effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or written-off
- Execute the collection process for defined customers
- Bridgehead function towards sectors regarding cash collection performed by external service provider
- Follow up on relevant queries and solving escalations in close cooperation with sectors
- Provide leadership and direction to departmental staff for bigger markets
- Participate as an active member in Dispute Council
Qualifications for cash collector
- ERP literacy (SAP, V10, JDE, Pyramid, C5) nice to have
- Professional German and English verbal and written is a must
- Good knowledge of English (min
- Professional Russian or Swedish and English verbal and written is a must
- Russian on a fluent level is a must
- Being motivated with the ability to prioritise, manage and collaborate with the wider virtual team to ensure that customer issues are successfully executed and brought to closure is a must
3
Cash Collector Job Description
Job Description Example
Our company is growing rapidly and is looking for a cash collector. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for cash collector
- Managing disputes
- Improve cash across the portfolio at every opportunity by encouraging preferred payment methods and educate customers to improve payment patterns, and minimise overdue debt without compromise to customer satisfaction
- Understand impact of DSO on overdue debt and delivery to targets and ensure promises made to the customer are kept, with proactive contact where failure is anticipated
- Achieve and exceed targets for overdue debt and work package completion are met consistently, ensure taht quality and professionalization is not compromised
- Manage daily work across the portfolio based on management agreed priorities, demonstrate and promote ‘Best Practice’ and share learning and knowledge
- Ensure that these are compliant with the credit management policy and understanding the local regulatory, fair trading and competition rules relating to their work sufficiently to be able to comply with them
- Collecting due receivables
- Influencing customers, negotiating and building long term business relationships
- Cooperating closely with other teams (customer service, sales, finance managers)
- Perform day-to-day activities in terms of Cash Collection area
Qualifications for cash collector
- Having commercial awareness in an international global environment is a must
- Background in F&A, Economics or Business Administration
- SAP and Customer Master data process knowledge
- Minimum experience – 2-3 years experience in related customer support areas or equivalent
- Preferred experience – experience with Accounts Receivable
- Minimum education – University degree
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Cash Collector Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of cash collector. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for cash collector
- Active communication with customers (inbound and outbound calls, emails)
- Resolving queries on customer accounts to minimize overdue debt, investigating payment discrepancy reason
- Support the preparation of periodic and ad hoc reports for applicable areas as requested by management (cash forecast & analysis)
- Contacts debtors to ascertain payment dates, and check payments received in accordance to agreed terms and conditions
- Deals with customer disputes, ensuring they are updated and closed as appropriate
- Produces ad hoc statements to customers as and when required, or sending other forms of communication, Dunning letters, Legal notifications
- Produce relevant debtor information / reports
- Credit checks possible new customer and vendor account requests or undertaking Ad Hoc Credit Check/risk reviews at the request of the Business Unit
- Deal with External Credit Agencies and/or SFS Credit Warehouse in support of Credit Decisions
- Administer the unblocking of sales orders, in the light of risk assessing of the customer account
Qualifications for cash collector
- Preferred education – Masters degree, Economics / Finance
- Lean Six Sigma – Yellow Belt is preferred
- Advanced communication skills in English and German ( min
- Advanced communication skills in English and Italian ( min
- Advanced communication skills in English and Russian ( min
- Preferred education – Economics / Finance
5
Cash Collector Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of cash collector. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for cash collector
- Deal with electronic and hard copy communication received from Customers and Vendors
- Recommend improvements to operational credit risk and collections processes and procedures to ensure optimal use of resources and information and digital technology
- Coordinate legal activities (Letters of Demand, Court documentation etc), for Accouts Receivable and/or HR cases
- Perform other duties as assigned by manager from time to time
- As a Cash Collector with Spanish you will be responsible for correct customer maintenance according to the exception and instructions received prior to invoicing, cooperation with traders and contracts department via mail, entering and verification of the data in the system
- The role holder will be a dedicated Finance Credit Management advisor
- Ensure the full application of company’s credit policy through the usage of systems
- Guarantee, according to the company’s policies, the fulfilment of cash in targets on monthly and quarterly basis, co-operating with sales people and department claim to remove all potential issues
- Guarantee the proper customer mgt of given portfolio, as per BTGS policies, trough phone contacts, dunning activities and visits to customers with the support of sales people
- Ensure to the management line the needed information to take the decisions finalised to reach the targets
Qualifications for cash collector
- Fluent oral and written English and Portuguese
- Candidate must possess at least a Bachelor’s/College Degree, preferably Finance/Accounting/Banking, Business Studies/Administration/Management or equivalent
- 0-1 year of experience in receivable area- preferable in Billing, collection, receivable management
- Fresh Graduates and Career Shifters are welcome to apply
- Good English Communication( verbal & non verbal) Skills
- Basic computer and internet navigation skills