Business Management Support Job Description
Business Management Support Duties & Responsibilities
To write an effective business management support job description, begin by listing detailed duties, responsibilities and expectations. We have included business management support job description templates that you can modify and use.
Sample responsibilities for this position include:
Business Management Support Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Business Management Support
List any licenses or certifications required by the position: ITIL, MBA, PMP, SSL, NYSC
Education for Business Management Support
Typically a job would require a certain level of education.
Employers hiring for the business management support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Finance, Business, Education, Business/Administration, Accounting, Economics, Engineering, Management, Computer Science, Graduate
Skills for Business Management Support
Desired skills for business management support include:
Desired experience for business management support includes:
Business Management Support Examples
Business Management Support Job Description
- Experience/knowledge of Event Marketing as an asset
- Corporate experience working in international team as an asset
- Track of project management activities and project support
- Experience in working with tools and systems
- Experience in working with internal/external client support
- Familiar with CDD requirements and account opening documentation for Futures business
- Able to review and provide comments regarding Board Resolution &/or Dealing Mandate for Treasury products
- Review & implement tracking mechanism to ensure compliance with all policy and documentation relating to execution of trades
- Analyze specific needs of key customers & develop solutions to deliver the requirements
- Maintain and update static data of the corporate customers on the Sales System
- 2+ years experience in technical customer support
- Familiarity with the SQL language
- Familiarity with SSL certificates
- Familiarity with SAML SSO implementation
- Familiarity with LDAP administration
- Thorough understanding of key LMS functionalities and its end to end connection from process, data and system functionality perspective
Business Management Support Job Description
- Provide user support for the Sales System
- Review and implement tracking mechanism to ensure compliance of all policy and documentation when executing trades
- UAT for system enhancements, provide system specification for reconciliation reports
- Any other adhoc assignment/tasks assign by team head
- Develop detailed business requirement documentation and Decision Harvesting Workbooks for all CPE related projects including monthly BAU changes
- Manage the CPE Steering Committee
- Confirm test accounts are available for all ad hoc simulation testing and coordinate simulation test runs with IT and business partners
- Provide coverage for Disaster Recovery and System upgrades
- Participate and lead in T&M projects
- Develop UAT test cases, test scenarios and execute the test plan
- Demonstrated experience gained within a Business Management, Finance, Operational or Regulatory role
- Working across ERP and non-ERP process areas to ensure PDM data design and processes meet requirements
- Operating systems (Windows/ UNIX/ Linux) experience, including - installation, administration and configuration
- Review and provide directive on complex and high risk transactions, upon consultation with Controllership and/or global policy owners
- Minimum 10+ years relevant Financial Industry experience with focus in Anti-Financial Crime areas
- Strong analytical skills with ability to understand complex issues and their implications and provide actionable solutions
Business Management Support Job Description
- Facilitate production of plan and participant communications including pricing models for prospects and existing clients
- Coordinate appropriate reviews and completion of plan and participant communications
- Ensure monthly FINRA correspondence is received and submitted through internal approval system called Enterprise Content Management, (“ECM“)
- Support travel and expense submissions
- Ensure Gift & Entertainment expenses are logged accurately and timely
- Assist field partners with SalesForce inquiries
- Support special project requests
- Support new/existing client contracts including timely renewal of contracts and contract amendments
- Identify and communicate outstanding invoices to field partners, , support aging fee invoicing and fee management for field partners
- Plan, schedule, and arrange business meetings and travel itineraries
- Excellent Cost Management skills
- Able to manage multiple priorities and projects to meet deadlines
- Detailed oriented and organized proactive in following up on pending deliverables
- Ability to collaborate with other team members, but also be self-motivating and able to work independently with minimum supervision
- Requirements elicitation and management skills
- 6-10 yrs experience in banking industry or banking related industries (vendor, audit, project), prior expertise in treasury related functions (business / control / support units) of banks is a plus
Business Management Support Job Description
- Identify synergistic opportunities between upstream and downstream systems such as TreppPort and our advanced ETL infrastructure to alleviate duplicative processes and procedures both across and within the mortgage servicing team
- Develop a streamlined process flow based off of both technology and industry expertise
- Lead the development and standardization of procedural documentation and templates to be used within the mortgage servicing team and middle office function, as relevant
- Any other ad-hoc requests, as required
- Participate in financial and capacity planning activities, including initial planning and on-going review
- Collaborate with Team Managers and business area leads to ensure appropriate resources and uniformity in approach is present in the delivery of action items related to business metrics, training, communication and planning
- Utilize a combination of analysis, judgment and insights to help drive business objectives and goals
- Driving Vendor Governance & Controls
- Relationship Management with Key/Preferred vendors
- Tracking new Demand / RFPs for new effort
- 8 years experience with Treasury Operations/Settlements
- Good knowledge of the various treasury products – min
- A good grasp of the various risks & controls required for Treasury Sales
- Neat & meticulous with good organizing skills
- Minimum 3 - 5 years experience (or 5 - 8 years for more senior position) in a similar capacity in Treasury support with exposure to treasury products, systems, business and control processes
- Ability to understand risks in financial markets
Business Management Support Job Description
- Identifying Optimization / Cost Saves Opportunities
- Vendor Approval Process and Administration
- Vendor Resource Onboarding - Governance and Due Diligence
- Further development of local communication plan and tools
- Prepare the detailed Technology Management 1+4 business plan & distribution strategy
- Review reasonableness of business plan with TM and SBU management & recommend the necessary changes
- Prepare financial report covering Portfolio review, Projects progress, RANPV , Cost control and TM KPI
- Analyze performance & trends to support TM management with decision making including highlight performance gaps and follow up on closure of such gaps
- Lead preparation and validation of Financials Models and simulations for Business Case development by developing financial models & business case simulations for TM projects
- Recommend relevant cost controlling measures to TM management and monitor/highlight key variances such that corrective measures can be taken in a timely manner
- Highly committed and self-motivated, a fast learner with a flexible approach to work
- Two years of business college or other comparable secretarial training preferred
- 4 years or greater of advanced secretarial experience
- Demonstrates proficiency with standard office equipment
- Ability to prepare presentation reports
- Position consistently uses variety of software, prepares routine and complex reports, graphs, memos, manuals, policies and procedures documents Answering phones distributing all incoming and outgoing mail to meet department expectations