Business Analyst, Digital Job Description
Business Analyst, Digital Duties & Responsibilities
To write an effective business analyst, digital job description, begin by listing detailed duties, responsibilities and expectations. We have included business analyst, digital job description templates that you can modify and use.
Sample responsibilities for this position include:
Business Analyst, Digital Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Business Analyst, Digital
List any licenses or certifications required by the position: PMP, PBA, IIBA, CBAP, LEAN, PMI, ITIL, CSPO, TOGAF, BABOK
Education for Business Analyst, Digital
Typically a job would require a certain level of education.
Employers hiring for the business analyst, digital job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Computer Science, Marketing, Information Technology, Business/Administration, Engineering, Education, Statistics, Technical, Economics
Skills for Business Analyst, Digital
Desired skills for business analyst, digital include:
Desired experience for business analyst, digital includes:
Business Analyst, Digital Examples
Business Analyst, Digital Job Description
- Apply global process standards to regional technology solutions
- Assist in the definition, tracking, monitoring, and evaluation of key product metrics
- Continuously provide input to project management activities throughout the project lifecycle, influencing scope, charter, risk plan, project plan, issues, and status
- Facilitate client billing
- Provide analytical support for resource planning
- As needed, act as primary administrator for multiple systems (e.g., Basecamp, Salesforce, Toggl, SharePoint, Support Center Plus, Adit)
- Documenting the Stories and Use Cases from project business requirements
- Documenting data flows and exchange between systems
- Performing Testing to confirm the application has been built as per the functional specs
- Working with architects and line of business partners to develop and define technology project scopes, requirements, and operational impacts (migrations support, etc)
- Experience developing high-functional models and diagrams, writing user stories, business and functional requirements
- Experience with continuous optimization of marketing and user experience to drive measurable results
- Experience working in a fast-paced, Agile and dynamic environment with multiple personality types in time and place-shifted locations
- Understanding of web and mobile development technologies (HTML, XML, AJAX, JavaScript, iOS)
- Understanding of human factors, usability concepts, web and mobile design best practices
- Experience using web and mobile analytics tools such as Google Analytics, Omniture, Flurry
Business Analyst, Digital Job Description
- And co-ordinate testing of new digital marketing functionality and technology
- To assist with definition and implementation of digital strategy and direction, and provide digital strategic planning support where requested
- To liaise with IT, Sales and Customer Services Departments and provide digital content management expertise where requested
- To assist with the implementation of all future digital functionality and technology enhancements, including CRM integration and sales support initiatives
- To assist in management of third party digital supplier relationships and assist in the updating and publishing of content
- To represent the Digital Services team on wider departmental / cross-functional projects
- Perform technical analytics related to advanced data analysis, data mining, and source to target mapping
- Work with remote groups such as vendors, other facilities, and or departments to gather and document tactical requirements from the business
- Coordinate and communicate functional requirements of business unit and technical solutions with IT capability resources
- Participate in development of project plan/timeline
- Comfortable working with disparate data systems to gain impactful insights into business functions and planning
- Ability to communicate and document system changes to the business
- Ability to work through ambiguous situations and constantly reprioritize efforts to address things that matter most – high productivity is critical
- Bachelor’s degree from a nationally recognized, competitive 4-year college or university
- Bachelor’s Degree or post graduate level qualification, Information Systems, Business, Retail, Digital or other relevant subject area
- 5+ years technically developing retail and digital solutions
Business Analyst, Digital Job Description
- Work independently and with users to define concepts and under direction of Design Lead
- Conduct analysis of business and user needs in order to create SMART requirements documentation including process mapping, to support the end to end project process from initiation through to handover into support, including critical evaluation of information gathered from multiple sources
- Identify areas of business improvement
- Challenge the stakeholder teams according to the scope/principles of the programme to deliver added value to the business and to minimise scope creep
- Serve as the conduit between the customer community and the software development team through which requirements flow to ensure successful product delivery
- Preparation of detailed user and technical specifications from an initial brief
- System documentation using structured methodology
- If you are interested in working with large telecom and digital media service providers to help and support their digital business transformations, then this is the job for you
- If you are a technical professional with interest in moving towards strategic business oriented work and whose career advancement is built on proven success, someone who wants a challenging and interesting career collaborating with colleagues and customers on their most important issues, and a person who wants to have fun growing a practice, contact us today
- Works with the development team to ensure the website and intranet platforms are kept up to date, including integrations with other applications
- Expertise in analytics tools
- Deep understanding of digital technologies and the intersection of social, mobile, tablets and commerce
- Highly analytical and well-structured mind-set
- Open to fast-paced personal development
- Responsible for gathering business requirements (user stories/acceptance criteria) and non-functional requirements
- Play a key role within the Agile feature/platform team to ensure the expected business outcomes are delivered
Business Analyst, Digital Job Description
- Create clear and concise documentation (BRD, FDS, ) to represent a business process or specify a solution using common modeling techniques such as business process diagram or sequence diagrams
- Keep on top of industry standards in the digital space and communicate upcoming changes which have a client service impact
- Design, develop, and troubleshoot software applications (C# and .NET)
- Perform Software Performance Validations, parallel processing analysis
- Develop device libraries, linking with main Application software and submit them along with full documentation to the Principal Software Development Manager for review
- Participate in regular code reviews with Principal Software Development Manager
- Participate in regular project reviews with the Principal Software Development Manager, Project Manager and key project stakeholders
- Use software versioning and revision control system (such as Subversion) to maintain current and historical versions of all code projects
- Collaborate with the Engineering team to complete projects
- Provide a complete data package to the Project Manager consisting of project requirements, design documentation, and source code
- Familiar with concepts, practices, and procedures of project and program management
- Experience of financial services required
- Knowledge of web technologies such as HTML and .CSS, and their development tools
- Some experience in project management, business system analysis & design and Agile working methodology
- Experience of EMEA wide marketing - within financial services industry would be an advantage
- Secondary language Skills in either German, Italian, or French would be an advantage
Business Analyst, Digital Job Description
- Works with test team to review test plans for completeness and accuracy
- Deliver a high quality and consistent end to end consumer experience across direct to consumer digital channels
- Decomposition of the business strategy and roadmap capabilities into concrete functional deliverables that can be leveraged in building highly innovative digital consumer technology solutions
- Support development of digital initiatives
- Help gain consensus on business and technical decisions and ensure that appropriate resources are employed to deliver high quality results
- Provide guidance with digital best practices for an Omni channel digital consumer experience
- Analyze client data structures for email related subscription information and event information
- Monitor system implementation and user satisfaction
- Work in partnership with technology teams and operations to develop appropriate digital solutions while keeping in mind any dependencies and end-to-end process impacts
- Help to drive the client service projects for Digital planning and developing business requirements
- Experience working in Agile Project enviornment
- Strong organizational skills, capable of multitasking and the ability to deliver high quality work under pressure
- Commitment to providing high quality/value added customer and employee experience
- Ability to execute high quality, accurate and timely deliverables
- Demonstrate an understanding of the key principles of systems integration projects
- Involvement in the development of public facing web based applications and challenges therein (security considerations )