Bilingual Specialist Job Description
Bilingual specialist
provides first class service and to customers including training, stock checks, and working with the theatre team to ensure the operation proceeds successfully.
Bilingual Specialist Duties & Responsibilities
To write an effective bilingual specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included bilingual specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
LTRs review relatively complex legal documentation required to appropriately administer a variety of specialized client name accounts
LTRs review all transactional requests on above mentioned specialized accounts & subsequently provide directions to process or follow up if not in good order (NIGO)
LTRs also respond to ad-hoc questions from internal and external clients on specialized accounts
Duties related to preparation of manual Estate tax slips
LTRs also need to research any unique situations that arise using a variety of internal and external information, provide recommendations to leaders on how to progress and assist with documentation
Act as a SME on projects
Additional duties as assigned, not necessarily related to specialized situations
Documents quality issues & performance measures for management review
Provides information to assist in the feedback & education process of individuals on the phone
May act as subject matter expert & manage call monitoring procedures for all groups
Bilingual Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Bilingual Specialist
List any licenses or certifications required by the position: ASAP, PHR, PJM, SPHR, CENACE, CAAS, CAC, PCP, ACA, ESL
Education for Bilingual Specialist
Typically a job would require a certain level of education.
Employers hiring for the bilingual specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Business, Criminal Justice, Business/Administration, Social Work, Management, Marketing, Social Services, Communications, Counseling
Skills for Bilingual Specialist
Desired skills for bilingual specialist include:
Industry databases
MS Office
Working over internet and an ability to successfully navigate websites
Working over internet and successfully navigating websites
HR operation background
IT
Excel
Retail pharmacy workflow
EEO
Employment Equity
Desired experience for bilingual specialist includes:
Ability to meet deadlines and work additional hours when required
Open new personal and non-personal accounts, and provide access to telephone banking and online banking services
Promote the sale of deposit, investment, credit or loan products and services
Assist clients by proposing solutions to address financial objectives such as business expansion, debt management, investment and other financial goals
Complete credit and loan documentation
In-depth working knowledge of all Small Business Products and Services
Bilingual Specialist Examples
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Bilingual Specialist Job Description
Job Description Example
Our company is looking for a bilingual specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for bilingual specialist
- Speaking to clients and families and explaining the program
- Talking to doctors and members and handling authorizations
- Providing front desk administrative support
- Take ownership and accountability for the resolution of escalated fraud issues/activity and concerns
- Prepare required documentation and pertinent follow-up tracking
- Responsible to maintain strict confidentiality at all times given the sensitive nature of internal investigations
- Report potential high-risk situations to management and execute ad-hoc queries as directed by Manager to assist fraud detection
- Identify service/operational inefficiencies and makes recommendations for value added enhancements to appropriate entities
- Ensure adherence of Operations Risk, Compliance and AML policies, processes and procedures as per Folio guidelines to mitigate operational/credit risk
- Proactively assesse obstacles and identifies efficiency and effectiveness opportunities to improve overall performance
Qualifications for bilingual specialist
- Ability to lead small department projects
- Knowledge of various types of business clients
- Experience with the Phone Channel authentication process would be considered an asset
- Enthusiastic team players and willing to take an active role in campaigns, and business and team building initiatives
- 3 years of collections or QA experience
- Fluent in oral and written French
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Bilingual Specialist Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of bilingual specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for bilingual specialist
- Follows established Coaching Routines and relate activity to drive high performance and enhance client experience
- Assisting with the design, planning, and implementation of all regional benefit programs
- Providing input, recommendations, and feedback on benefit plan design and policies
- Giving advice on current developments in benefit programs and policies
- Monitoring trends, developments, best practices, and legislation for local /regional benefit organizational actions and changes that could impact benefits
- Ensuring new benefit programs are adaptable to computer systems
- Managing local regional benefit vendors to ensure purchased services are compliant and deliver quality services as purchased
- Ensuring all benefit documents, booklets, and other communications are up to date including benefits information on intranet
- Assisting in the design and development of benefit communication literature, booklets, and other communications
- Assuring compliance with local and other benefit regulations and legislation
Qualifications for bilingual specialist
- Drive additional online sales during migration process
- Provide creative solutions backed by sound decision-making
- Adapt to the changing priorities of a fast-paced work environment
- Fulfill customer expectations while complying with policies, practices and procedures
- Contribute to the overall success of the C.A.R.E team, work independently to achieve specified targets
- Bachelor’s Degree preferred (will consider HS diploma or Associates with experience)
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Bilingual Specialist Job Description
Job Description Example
Our company is growing rapidly and is hiring for a bilingual specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for bilingual specialist
- Craft various types of client or public facing communications including newsletters, email broadcast campaigns, press releases, informational resources, marketing trade shows and event collateral, media advertisements, promotions, media statements, bios, presentations, public facing reports and more as required
- Develop ongoing strategies for outreach tactics leveraging a range of mediums (stories, photos, videos, blogs, infographics, reports ) and channels (traditional media, social media, BOKS communication properties)
- Manage and grow social media channels and digital presence in English and French across multiple platforms ie
- Create a website and social media content strategy and be the advocate for BOKS Canada Social Media channels including monitoring, listening, engaging in dialogue in a “Social” way answering to posts and feedback where appropriate
- Cultivate relationships with key communications influencers (reporters, bloggers ) and identify opportunities to position the organization’s voice and brand in the Canadian marketplace and reinforce organizational vision, mission, and values
- Work with partners to create strategic plans and promotional content for online and offline materials for pre, post and during events
- Work collaboratively with BOKS Headquarters to stay abreast of campaigns and social media plans and coordinate on content relevancy to the Canadian market
- Work closely with BOKS Regional Coordinators to develop promotional materials and maintain standardize presentation materials to ensure in market messaging is consistent and provides accurate information
- Assist in liaising with various agencies, negotiate contracts and ensure deliverables are met
- Regularly attend BOKS schools to observe, participate and provide support
Qualifications for bilingual specialist
- Work experience at FTIC or other mutual fund company is preferred
- Customer service, Legal or Paralegal work experience is preferred
- Essential experience includes at least two years of experience with benefits, human resources or payroll in a call center environment
- Bilingual (English and Russian / Mandarin)
- Manage internal client relationships closely and provide guidance and insight in the presentation and selection of candidates
- Work with business contacts to gather hiring demand forecast
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Bilingual Specialist Job Description
Job Description Example
Our growing company is hiring for a bilingual specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for bilingual specialist
- Evaluate/approve/pay claims up to pre-approved limit dependent on products serviced
- Drive compliance with relevant Sales processes, independently process routine day-to-day business issues (such as project data integration, regulatory oversight of the sales projects, MO process execution, ) involved in executing sales projects
- Responsible for the creation & maintenance of content such as case studies and value propositions
- Support marketing and sales with sales programs and incentives
- Make outbound collection calls to customers and influence customers to make payments on the past due account
- Verify customer account information and update as necessary
- Provide Spanish translation service to facilitate communication with Spanish-speaking customers for other associates
- Conduct basic skip-tracing on delinquent accounts
- Assist new associates to the team through training and peer mentoring
- Set up and maintain retained Pay & Sell accounts
Qualifications for bilingual specialist
- The ideal candidate must have the IFIC Sales/ Operations or CSC designation or relevant experience
- Ensure high quality candidates are sourced and submitted in a timely manner
- Conduct screening interviews, in person and/or via telephone, of candidate pre-qualified by the Sourcing team
- If candidates are not selected, debrief with hiring manager and assessors to gather constructive feedback
- Supervisory or other leadership experience preferred
- 1 years of experience in customer service, sales or call centre (an asset)
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Bilingual Specialist Job Description
Job Description Example
Our growing company is hiring for a bilingual specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for bilingual specialist
- Makes outbound contact to existing and prospective customers to identify sales opportunities, promote relevant marketing/sales promotional programs and initiate the sales process
- Responsible for entering and maintaining lead data into our customer relationship management database
- Respond to phone and email inquiries regarding donor contact procedures and pending results
- Track and follow-up on documentation related to the screening process, handle information with discretion, and ensure documents are provided to the MRO Vendor in a timely manner
- Resolve questions, inconsistencies, or missing information as required
- Prepare and sort source documents, identify and interpret calling required and data to be documented
- Enter data from source documents into computer following each action taken, and enter necessary codes to represent the action
- Compile, sort, and verify accuracy of all donor information in the review process
- Request documentation from vendors, clinics, or clients as required to complete the transaction
- Provide translation assistance where needed, including via phone and/or written documentation
Qualifications for bilingual specialist
- University/College graduate or equivalent
- **Fluency in French is mandatory for the successful candidate***
- Provide immediate response and assistance to customers and internal business partners
- Keep up to date on all policy and procedure updates and changes
- Respond and resolve all elevated customer concerns professionally
- Contribute positively to the overall goals of the business