Bilingual Coordinator Job Description
Bilingual Coordinator Duties & Responsibilities
To write an effective bilingual coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included bilingual coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Bilingual Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Bilingual Coordinator
List any licenses or certifications required by the position: CPR, BLS, JLPT, PHR, CITI, L1, MA, PCP, APMP, RUG
Education for Bilingual Coordinator
Typically a job would require a certain level of education.
Employers hiring for the bilingual coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Healthcare, Business/Administration, Marketing, Health, Health Care, Associates, Human Services, Medical
Skills for Bilingual Coordinator
Desired skills for bilingual coordinator include:
Desired experience for bilingual coordinator includes:
Bilingual Coordinator Examples
Bilingual Coordinator Job Description
- Process monthly employee benefit billing by generating billing reports from internal and external systems and generating check requests
- Support the annual enrollment process by preparing communication materials, arranging for external printing of enrollment materials, interacting with vendors on program changes or employee elections
- Respond to employee benefit inquiries, contacting vendors as required to resolve moderately complex issues, but referring complex issues to next higher level
- Provide a single point of contact to internal partners (Sales, MEM, etc) for market equipment move scheduling and routing activity, primary contact for customers with questions or concerns related to all market equipment move activity
- Maintain consistency and synchronization of Customers database in the ERP system
- Ensure accurate daily payments application against the customers invoices
- Ensure accurate posting of the Service and Warehouse Credit Notes
- Fax-Email Monthly Statements to customers
- Forecast estimated weekly collection
- The Accounts Receivable Coordinator will also be assigned other duties and tasks as required from time to time
- Must have at least 2+ years of production experience
- Must be highly fluent in Spanish
- 3 years post-high school education, Associate Degree, or Bachelor’s Degree
- Must be fluent in writing and speaking Spanish
- Strong verbal and written communication skills in both French and English are a requirement
- Must speak Spanish or French fluently Must read/write Spanish or French proficiently
Bilingual Coordinator Job Description
- Willingness to work one 12-8 shift per week and 2 Saturdays per month
- Assisting in the development and implementation of Standard Operating Procedures (SOPs) related to all clinic processes, project requirements and issues
- Ensuring compliance with required policies and procedures
- Invoice tracking for clinics and physicians
- Facilitate and assist with program times and time blocks
- Development and implementation of QA processes related to clinic processes
- Maintain clinic audit records in accordance with department policies and reconciliation of monthly/annual clinic check lists
- Organization and tracking of inventory of all Innomar clinics
- Oversee clinic’s capacity and utilization for all Innomar injection, infusion and patient education/training programs
- Assist in the maintenance of the Clinics and Nursing Database
- Minimum two (2) years Accounts Receivable experience with proven track record of successful collections experience
- Bilingual (French and English), essential
- Provide resource and consultation to the Director, Specialty Operations
- Approves all nurse orders on the portal
- Places clinic office supply orders for all clinics
- Maintains current nursing and clinics list
Bilingual Coordinator Job Description
- Coordination of all client and physician clinic visits/tours
- The Clinics Coordinator will also be assigned other duties and tasks as required from time to time
- Customer and Sales Queries – Manage and prioritize a high volume of internal and external inquires via email and phone and provide basic information regarding the reassignment process
- Case Management – Open, assign and monitor cases to Reassignment Agents for active transfers
- Reassignment Folders – Open and Prepare the Reassignment Folders ready for the assigned agent including all required contractual and financial information
- Brochures – Send out brochures for inclusion in Open Houses
- Audit and Close Folders – Review each case file before it is closed
- Data Entry - On approval from Supervisor, enter relevant information and financial data into the Reassignment Database
- Customer and Utility Research – Carry out research both on specific utility rules as they relate to system reassignments, title and home ownership
- Maintaining the organization's database
- A four year college degree in a financial or business related field (or equivalent experience) preferred
- Highly organized and process oriented with the ability to handle multiple deadlines simultaneously
- Promoting awareness of client and legal requirements among all personnel and contractors
- 3rd year student from Business Administration or Engineering Technology program
- Own the new hire documentation process including drafting and sending offer letters, managing background and drug screen processes, on boarding communication
- 1+ years of work experience in Human Resources/Recruiting support
Bilingual Coordinator Job Description
- Purchase invoice schedules
- Answering numerous inbound phone lines
- Perform Outbound calls with patients
- Responds to patient inquiries and provides education or information to help regarding training issues utilizing client-approved materials
- Trouble shooting and problem solving with clinical issues that may arise with patients
- Follow up training of patients remotely either by phone or webcam according to patients' needs
- Troubleshoot issue and coach patients as necessary
- Document all call information in CRM system
- Strong understanding of HRIS or related personnel information management systems, and ability to learn quickly (if not a current Workday user)
- Works proactively with transportation Team Members, all other functional operations (Plant, Sharps Management, Specialty Waste, ) to meet all customers’ expectations
- Must be able to maintain confidentiality, convey a professional manner, meet deadlines, function independently and handle multiple priorities
- 1-3 years factoring or commercial finance collateral analysis preferred
- Prior industry experience with knowledge of margins within multiple product categories
- 2+ years in customer service field/or a combination of education and patient care experience in a chronic condition
- Experience in chronic care such as diabetes, and short bowel syndrome a plus
- Experience withinjectable therapies
Bilingual Coordinator Job Description
- Coordinate and schedule Certifications/supplementary live training courses
- Submit weekly completion-reports to update associate LMS records
- Supports creating and delivering marketing ideas and activities
- Assist team as needed to work with writers and graphics designers for communication materials consistent with the timelines
- Distributes communications and marketing materials such as newsletter, client letters, brochures, posters and materials for bulletin boards
- Supports team by providing sales data, market trends, forecasts, account analyses, new product information
- Maintain the inventory of promotional items
- Analyzing and tracking the general marketing operations budget and program-specific marketing budget
- Prepare monthly variance analysis and projections
- Provide monthly budget reports to the program designate and prepare and discuss variances
- Excellent follow-up skills Understands importance of stakeholder management
- Strong demonstrated working knowledge of LOA- ADA, and FMLA administration (communications, documentation completion and review)
- HR related experience or degree preferred
- Strong attention to detail orientation, organizational, and communication skills (written, verbal)
- Able to work independently team oriented environment, strong multi-tasking and time management skills
- Flexible and able to work in fast-paced environment, previous call center and high volume experience a strong plus, but not required