Bilingual Analyst Job Description
Bilingual Analyst Duties & Responsibilities
To write an effective bilingual analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included bilingual analyst job description templates that you can modify and use.
Sample responsibilities for this position include:
Bilingual Analyst Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Bilingual Analyst
List any licenses or certifications required by the position: CPA, ITIL, CFA, PC, HDI, CBAP, CCBA, AML, ASE, CCNA
Education for Bilingual Analyst
Typically a job would require a certain level of education.
Employers hiring for the bilingual analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Finance, Accounting, Communication, Associates, Education, Networking, Computer Science, Engineering, Economics
Skills for Bilingual Analyst
Desired skills for bilingual analyst include:
Desired experience for bilingual analyst includes:
Bilingual Analyst Examples
Bilingual Analyst Job Description
- Investigate the business and client needs and conduct high level scoping activities
- Liaise with the FSS governance team and MSS resources to ensure business initiatives are appropriately approved, prioritized and resourced
- Compile documentation and information required by CMAs for Credit Renewal / Maturities
- Collect information from various host systems and liaise with team members to obtain non-host system information (eg
- Track receipt of required documents and info and build files for CMAs
- Ensure data integrity during file preparation and take action to correct errors
- Liberate CMAs’ time through front-end set-up administration, and communicating with Commercial Account Managers regarding required client financials and documentation
- Complete client letters, manage tracking sheets and ensure timely electronic storage of documents
- Manage incoming documents and ensure appropriate dissemination of information to CMAs
- Compilation, distribution and analysis of financial data
- Writing and maintaining reports and schedules
- Presenting results in a concise and meaningful manner
- Complex analysis in areas such as budgets, strategic plans, and product credit functions
- Accurately update and maintain plan sponsor’s data in the Benplus pension system (monthly and/or adhoc basis)
- Assists in the implementation of new clients and the issuance of annuity certificates to deferred and retired members
- Assists with unit acceptance testing as required for new releases/clients, problems logs which could have an impact on the Benplus database
Bilingual Analyst Job Description
- Compile information to create an on-going short-term cash forecast
- Compare actuals with forecast and follow-up on omissions and differences
- Ensure Liquidity position complies with minimum requirements at all times and that report is handed in simultaneously and correctly to all relevant parties involved
- Prepare / provide information for Treasury Dashboard updates
- Involve / inform Back Office of any financing related transactions
- Support Treasury centralization projects
- Support strategic initiatives including the development and implementation of cash flow improvement initiatives
- Support overall Subsidiary Financing area activities
- Back-up Financial Markets (second back-up)
- This role is responsible for providing financial systems support to the Latin America region Finance & Accounting (F&A) user community
- Japanese to English and vice-versa translation of documents and mail communications
- Commercial insurance knowledge an asset
- Willingness to take on addional responsibilities and learn from experience
- Prior experience in financial statement / cash flow / credit analysis highly preferred
- Key support responsibilities include client liaison, data integrity, troubleshooting, metadata maintenance, report design and user security reviews
- This position provides first-level application issue escalation support for the F&A users and ad-hoc training as needed
Bilingual Analyst Job Description
- End User Liaison & Support
- Provide timely and effective support for service requests from supported users groups, including routine tasks of a recurring or technical nature such as maintenance of metadata structures & hierarchies, and report development & maintenance
- Liaise with IT resources as necessary to escalate issue tickets
- Collaborate with the IT teams to identify issue trends and corrective actions
- Financial Systems- Provide Power User support to end users of global financial systems
- Partner with F&A teams to ensure upgrades and enhancements are adequately tested
- Collaborate with PSG training resources in the development and delivery of financial systems training
- Project Activities- Manage project work intake requests from supported user groups
- Document and analyze new requirements to determine feasibility and recommend process improvements where appropriate
- Work closely with Project Managers to manage any required changes in scope
- 5+ years of Public Accounting and/or Private Industry Corporate Treasury experience
- Relevant experience in payroll functions
- Ability to speak, read and write in Mandarin is a requirement for this role
- Identify potential issues and develop contingency plans
- Coordinate user testing activities as appropriate
- Fluent in Spanish - oral and written
Bilingual Analyst Job Description
- Resolve customer fallout issues on wireless LNP requests
- Meet and/or exceed Call Centre monthly performance objectives including, Quality, Productivity, Call Handle time, Adherence and Compliance to Schedule
- Troubleshoot and diagnose issues and coordinate resolution of technical problems
- Initiate technical calls to external and internal interfaces to resolve fallouts to reduce customer delays
- Troubleshoot and gather information to identify root causes of customer dissatisfaction and determine appropriate course of action
- Responsible for understanding and keeping updated on the CWNPG/CLOG Guidelines
- Track daily calls, problem-solve and communicate to specific departments for escalation and resolution
- Working with multiple systems to resolve order issues including Vision 21, SMG and NPAC
- Provide feedback to the management team for process improvement
- Actively participate in a team environment
- You are able to acquire adjusters licenses for Atlantic Provinces and complete CIP courses required to maintain licenses
- 4-5 years financial systems support experience
- Proven experience with technical support and troubleshooting issues- PeopleSoft Financials, Hyperion Planning, Oracle Essbase, Hyperion Financial Management, or other comparable financial systems experience
- Solid understanding and familiarity with core finance and accounting practices
- Experienced with MS Office suite and Visio or similar tools
- Demonstrated basic project management experience
Bilingual Analyst Job Description
- Deliver world class customer service in English and/or French
- Other duties as determined by Managing Director and/or Account Officers
- Oversee all aspects of quality assurance including evaluation and scoring of scheduling calls, facilitating vendor calibration meetings and preparing Quality Monitoring (QM) reports in an accurate and timely manner
- Manage the day to day logging, investigating and reporting out of member level intervention complaints for assigned clients
- Serve as interpreter or translator for Spanish-speaking members to facilitate monitoring of scheduling calls from vendor in Puerto Rico
- Track and identify reoccurring gaps and service failures that are occurring during scheduling calls
- Analyze performance data or trends and offer recommendations for training opportunities to scheduling center staff
- Submit and track call sample requests and conduct follow-up with vendors as applicable to ensure that deadlines are met for carrying out QM processes
- Proactively assess, promote and help implement quality monitoring best practices
- Order entry using in-house system, receiving and processing faxed and emailed orders, handling orders over the phone
- PC application knowledge in MS Excel and MS Word required
- You have previous collections experience is an asset
- You must be fluently bilingual in French and English
- Lean Six Sigma qualifications a plus
- Knowledge of a range of automated financial systems and applications software, including, MS PowerPoint, Word, Excel, Brio, TM1
- A Bachelor in finance is required