Benefits Coordinator Job Description
Benefits Coordinator Duties & Responsibilities
To write an effective benefits coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included benefits coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Benefits Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Benefits Coordinator
List any licenses or certifications required by the position: PHR, CPR, BLS, AHA, SPHR, SHRM, CEBS, SOCRA, ACRP, D.O.T
Education for Benefits Coordinator
Typically a job would require a certain level of education.
Employers hiring for the benefits coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Human Resources, Education, General Education, Business, Business/Administration, Associates, Administration, Accounting, Health, Finance
Skills for Benefits Coordinator
Desired skills for benefits coordinator include:
Desired experience for benefits coordinator includes:
Benefits Coordinator Examples
Benefits Coordinator Job Description
- Audit and/or reconcile invoices from benefits providers and submit to Director of Human Resources for approval
- Collaborate with Director on open enrollment planning and coordination, marketing efforts, research into new benefits, cost saving strategies, and other objectives that enhance the effectiveness of benefits programs
- Collaborate with Employment Coordinators on new hire processes ensuring that employment paperwork, compliance documents and orientation notifications are completed
- Generate and distribute routine and ad hoc reports from the HRIS
- Assist at new staff and volunteer orientations and other HR related trainings
- Administer health and welfare plans for US and Canadian stores, in conjunction with vendors
- Handle all department billing and check requests
- Manage and coordinate annual flu shot clinics for Home Office, Gap DC Campus and Reno DC campus
- Lead Benefits portion of new hire Orientation weekly for Home Office
- Answer general Benefits and Employment Administration questions via email and telephone
- Run monthly, bi-monthly and quarterly reports for departments
- Run routine audits as needed
- Help organize communication and packets for all open enrollments (I.e., Health and 401(k))
- Assist with faxing, scanning, mailing, ordering supplies, and other administrative tasks
- Assist with ad hoc projects as assigned by managers
- Experience with ADP/Enterprise and ADP Reporting is a plus
Benefits Coordinator Job Description
- Employees who work for the company for 25+ years are eligible for a Lifetime ski/ride pass
- Maintain accurate records of all earnings, deductions, statistics, for each Team Member and preparation of reports on this data
- Preparation of month end billings and reporting
- Benefit Payments
- Process enrollment, termination, and changes in benefits portal for participants in all benefit plans
- Coordinate open benefits enrollment process (annually in July)
- Ensure required healthcare documents are posted and available for employees (i.e., SPD's, benefit forms)
- Work directly with employees to answer questions regarding their benefits
- Process, document, review and qualify leaves of absence requests company-wide (medical, work-related, personal)
- Collaborate with payroll in generating change reports and in reviewing payroll reports for accuracy
- Act as the employer's representative with the insurer
- Manage the « Benefits – Avantages Sociaux » and « Pension – Retraite» mailboxes related information found on the intranet
- Peoplesoft HRMS experience (preferred)
- Coordinate and respond to employee questions related to this data and assist with the management of global benefit mailboxes
- Prepare and facilitate the timely payment of benefit related invoices and maintain the data recording
- Develop and maintain good relationships with employees, other groups within HR
Benefits Coordinator Job Description
- Deliver benefits presentation to new hires
- Audit carriers' bills and correct, as required
- Serve as backup for tracking workplace injuries and the preparation of the OSHA 300 log
- Assist and support the administration of open enrollment
- Responsible for processing and administering faculty billing
- Manage and maintain benefit information in Colleague
- Generate statistical reports integral to benefits programs (i.e, census requests, benefit participants)
- Field benefits-related employee inquiries
- Handle benefits-related administrative tasks
- Oversee monthly insurance bills (i.e, running reports, auditing bills)
- A minimum of 1+ years of benefits administration experience
- Demonstrate a high level of accuracy
- Conduct benefits presentation for new hire orientation
- Responsible for coordination of employee benefits and 401(k) programs
- Research and respond to employee questions regarding benefit programs, eligibility, claims resolution, payroll deductions
- Track and audit HR data in online Benefit database and HR/Payroll systems
Benefits Coordinator Job Description
- Prepare reports for benefit broker, insurance carriers
- Assists in planning and execution of Annual Enrollment process
- Assist with preparation for multiple Health Fairs and Flu Shots
- Responsible for timely processing of invoicing and funding for benefit programs
- Perform various forms of verification request
- Assist employees with EAP questions, where to find application and how to complete properly
- Review tuition applications
- Work with Payroll/HRIS/Leave Specialist to complete documents
- Review assigned reports
- Working with other departments, process and report on misc
- Experience working with the administration of benefit plans, particularly with a company similar in size to PPG
- Processing 401(k) Requests
- Supporting annual and ad hoc benefits projects, as necessary
- Processing monthly employee benefit billing by generating billing reports from internal and external systems and generating check requests
- Respond into employee benefit inquiries, contacting vendors as required to resolve moderately complex issues, but referring complex issues to next higher level
- Proficiency with human resources or finance systems
Benefits Coordinator Job Description
- Processes file monthly from HRIS system into master spreadsheet showing all individuals on leave.Mails notification and payment coupons to employees
- Provide a high level of customer service support when handling customers' questions in respect to defined benefit pension and/or health and welfare plans
- Build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations (responding in a respectful, accurate, timely manner, consistently meeting commitments)
- Analyze client's plan documents, amendments or online knowledge base tools
- Document complete and accurate call/case notes
- Respond professionally to customer inquiries or complaints received via phone, email or other communication channels
- Demonstrate ability to maintain a professional and positive attitude to
- Possess a cooperative and positive attitude towards customers, internal contacts and team members
- Coordination with benefit vendors and third party administrators
- Making recommendations for the best plan options by working with vendors
- Excellent ability to communicate effectively in English within a customer service setting, including verbal and written communication skills
- Ability to quickly assess current state issues and formulate a response or resolution using analytical and problem solving skills
- Ability to maintain diplomacy and tact while dealing with escalated callers
- We want a positive and trainable team player
- Ability to work in a team and multi-tasked environment
- Bachelor's Degree in any related field OR 4+ years of direct experience needed in place of degree