Benefits Administration Job Description
Benefits Administration Duties & Responsibilities
To write an effective benefits administration job description, begin by listing detailed duties, responsibilities and expectations. We have included benefits administration job description templates that you can modify and use.
Sample responsibilities for this position include:
Benefits Administration Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Benefits Administration
List any licenses or certifications required by the position: PHR, CEBS, SPHR, SHRM, HR, BCACP, CP, CPA, SCP, CA
Education for Benefits Administration
Typically a job would require a certain level of education.
Employers hiring for the benefits administration job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Human Resources, Supervision, Business/Administration, Administration, Management, Finance, Mathematics, Human Resources Management
Skills for Benefits Administration
Desired skills for benefits administration include:
Desired experience for benefits administration includes:
Benefits Administration Examples
Benefits Administration Job Description
- Manage year-end payroll testing and processing
- Manage the administration and operation of voluntary benefit programs and disability and leave programs
- Involvement in other health & welfare projects as applicable
- Provide timely and accurate delivery of these programs and related services to employees and managers, including data entry and reporting
- Serve as a subject matter expert for the above programs
- Identifies issues with vendor performance and escalates to appropriate COEs
- Bachelor’s degree or 3 years of equivalent experience in administration of benefits and leave of absences programs for North America
- Minimum of three years of relevant experience in HR administration specifically benefits and leave of absences
- Develop and maintain documentation of process flows, quality assurance control plans, administrative summaries, administrative requirements and standard operating procedures
- Assists in the oversight and management all daily, weekly, and monthly defined benefit administration processes of the Company’s outsourced defined benefit service administrators
- The role requires a high level of integrity with regard to the confidential nature of the position
- Ability to coordinate multiple tasks simultaneously and independently achieve results and objectives
- Strong technical expertise including experience with ADP/Enterprise and ADP Reporting
- Benefits administration experience, a plus
- 2 years experience facilitating training in a classroom environment
- 2 years experience working with Human Resources Benefit Plan Administration
Benefits Administration Job Description
- Interact frequency with Benefits Center of Expertise to discuss administration activities and provide insight on the performance of programs & policies, recommendations further optimization opportunities
- Act as subject matter expert on processes for the Company’s defined benefit program
- Assist in the design, development and implementation of new defined benefit programs and processes
- Assist in the development, review and update of defined benefit program documentation
- Support major project such as acquisitions, divestitures as it relates to defined benefit plan administration
- Support external and internal audit activity, including but not limited to SOX, Security and Privacy assessments in accordance with Company internal audit and organizational methodology
- Support Year End defined benefit administration processing, including but not limited to data reconciliation, reporting and other related operational processes
- Develops and implements quality assurance practices related to benefits administration
- Oversees process and responds to inquiries from Legal/Labor team, Corporate Benefits, HR Business Partners and line management by providing specialist administrative advice and consultation
- Acts as primary liaison to Corporate Benefits on all benefits administration related initiatives and Legal/Labor on collective bargaining activity
- 2 - 5 years experience in administering benefit plans required
- 2 years experience in creating, updating or maintaining comprehensive courseware
- Build and maintain excellent relationships with both internal clients and co-workers
- Effectively work independently and in a virtual team environment
- Benefits Administration – Understanding of the administration, recordkeeping and operations aspects of multiple or single benefit plans (local and international)
- Around 1 - 2 years of clerical work experience
Benefits Administration Job Description
- Communicate with other retirement boards on participant salaries
- Identify and drive tactical initiatives to improve productivity, client/consumer satisfaction, process improvements
- Perform Analysis and configure system as needed and lead the team with other bswift resources (implementation analyst, product management, development, call center) to meet client deliverables
- Provides support for the design of employee benefit programs, which may include health, welfare, and retirement plans
- Leads the delivery of employee benefits plans to employees
- Consults with line human resources on benefit program design and administration issues
- Researches emerging market trends and changes in the regulatory environment
- Reviews compliance with governmental guidelines, applicable laws and regulations and proposes actions as needed
- Assists in the development of communication materials for benefit enrolment and changes
- Monitor, research, and resolve client issues
- Minimum 4 years in benefits, payroll and/or visa administration
- Project Management certification or demonstrated project management experience
- 5 years relevant document management software experience
- 3 years vendor management/relationship role
- Strong results orientation and influence skills
- Demonstrated ability to manage multiple priorities working in a fast paced environment under intense deadlines
Benefits Administration Job Description
- Supporting all Compensation & Benefits processes (offers, benchmarking, market analysis)
- Ensure effective administration, risk management, and cost containment processes
- Manage all administrative aspects of the health & welfare benefits program, including annual open enrollment, new hires and life event processing through the outsourced provider, coordination of compliance and reporting, and resolution of disputes/appeals
- Leverage Health and Welfare expertise and research best practice in order to improve program delivery
- Manage third party administrator relationship
- Maintain a service-oriented and team-spirited relationship with benefit vendors, HR co-workers, company employees and retirees
- Responsible for data research and completion of 5500, ACA mandate, and other compliance reporting
- Assists in the preparation of 5500’s, Summary Annual Reports, Annual Funding Notices, other required annual compliance notices and reports
- Execute Deferred Compensation Program Administration and that require specialized program knowledge
- Assist in the administration of HR processes such as leave of absence, FMLA, disciplinary, on-boarding, promotions, transfers, wage adjustments and termination for team members
- 2+ years experience working with one of the region's benefit systems/applications (CM,Epic)
- A minimum of 3 years of benefits administration experience required
- Defined benefits, HSA, HRA, FSA, Dependent care administration
- Mainframe computer experience
- Around 1 year of clerical work experience
- 7 – 10+ years’ experience in administration of defined benefit plans, preferably gained in a benefits consulting environment
Benefits Administration Job Description
- Create, maintain, and/or update team member benefit communication materials
- Maintain accurate manual and automated employee and employment records
- Point of contact for the administration of all benefit programs PTO accruals, flexible spending, health reimbursement account, Profit Sharing, 401k, health, dental, life and LTD insurance plans
- Maintain Worker’s Compensation files and administration for work related injuries, monitoring return to work status
- Maintain confidentiality & security of associate & property records, files & information
- Ensure accurate maintenance of all associate records & files
- Answer phone calls & record messages
- Create & maintain filing records
- Generate Human Resource data reposts as required or as requested
- Serve as a Human Resource subject matter expert & participate on project teams
- Health plan products knowledge
- Proven experience successfully managing multiple team projects simultaneously and producing quality deliverables on time and within budget
- Demonstrated success in managing client issues and relationships with some experience in growing relationships with current clients
- A strong knowledge of business processes and systems is a plus
- Finance Internal Controls - Understands the importance of finance internal controls, capable of identifying, evaluating and documenting internal controls
- Knowledge of sound HR practices in areas of employment, compensation, benefits design and administration