Account Rep Job Description
Account Rep Duties & Responsibilities
To write an effective account rep job description, begin by listing detailed duties, responsibilities and expectations. We have included account rep job description templates that you can modify and use.
Sample responsibilities for this position include:
Account Rep Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Account Rep
List any licenses or certifications required by the position: GOLD, ASE, CPC, DG, RHIT, CCA, DOT, UM, NICET, CPIM
Education for Account Rep
Typically a job would require a certain level of education.
Employers hiring for the account rep job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Education, Marketing, Associates, Engineering, MBA, Management, Communications, Business/Administration, Healthcare
Skills for Account Rep
Desired skills for account rep include:
Desired experience for account rep includes:
Account Rep Examples
Account Rep Job Description
- Maintain responsibility for account management
- Monitors and communicates with various internal departments to ensure clients’ needs are satisfied in a timely fashion
- Make on-site visits to clients as determined by client volumes/needs
- Educate and coordinate with clients, implementation of improved processes, new technology, new procedures, technical testing procedures, billing, coding, regulatory, safety, courier
- Remain knowledgeable of regulatory agencies, accreditation agencies, payor agencies to provide effective and accurate communication to clients
- Institutes and maintains effective record keeping in assigned territory
- Develop a client proforma to include test volumes, profit margin, and service levels
- Coordinates all aspects of setting up a new account
- Seek and pursue opportunities in target market arenas
- Maintain knowledge of market trends
- Customer relationship management software experience
- Excellent math and conversion skills
- Exceptional computer skills, able to navigate effectively between systems, windows explorer, and other required applications
- Demonstrated ability of good customer service skills
- PC Skills – Basic PC skills required
- Bachelor Degree prefer
Account Rep Job Description
- Back up and vacation coverage for other outreach team members
- NNot Applicable
- Work with carrier and dealer agent leadership to anticipate and solve concerns and plan for upcoming events, seasonal changes, new product launches
- Submits claims and data to insurance carriers
- Serves as a corporate contact for our current national account customers
- Ensures that operating locations are following contract requirements
- Works with operating companies to resolve any customer issues
- Works with the customers on their long term growth strategies
- Works with the operating locations on proposed contracts for these opportunities
- Serves as the point of contact to coordinate a smooth rollout of new business
- Proficiency in Microsoft Office skills, Word, Excel, Outlook
- The ability to learn new computer programs quickly and efficiently
- Knowledge of hospital billing preferred
- Bachelor in Science /B Pharma/ BE/ BTech in Biomedical Engineering / Bio-instrumentation, Electronics
- PG degree in Business Management (preferred)
- Prior office experience in a healthcare environment, medical terminology, and the ability to multitask and prioritize, preferred
Account Rep Job Description
- Properly documents all communication and follow up that is necessary to collect reimbursement
- Candidate must have the ability to utilize the internet to research and access various websites for patient benefits verification and follow up with insurance carriers and physician offices to ensure that all requirements are met
- Implement programs, plans, and policies as outlined by leadership
- Perform hands-on product demonstrations and training to customers with regards to paint protection film installation
- Process and record commercial customer inquiries by receiving customer requests, providing acknowledgement to the customer, determining and creating customer request for service or inquiry, locating and updating existing documentation and creating spares quotes generated by direct emails or by customers
- Implements vendor (air, rental car, hotel, ) agreements and monitors compliance with reporting, tracking data, knowledge on opportunities/challenges with performances of goals
- Is primary contact and works with internal AMEX GBT resources for all countries in maintaining full global compliance with reporting, site set-up, vendor programs, with the UK, Canada
- Meets annual territory goals, quarterly market plans and quota management
- Hunter Mentality with the ability to cultivate new logo fiber and coax opportunities
- Understands or has the ability to learn Government and Education procurement processes and navigate the sales process accordingly
- May require periods of sitting, standing and the ability to walk to various locations throughout the Foundation to attend meetings
- 3 to 5 years of Customer Service Call Center experience preferred
- Flexibility to work a Monday – Friday schedule
- Requires the ability to move around the store to assist Customers and maneuver merchandise when necessary
- Ability to take technology benefits and simplify them to show the real world value proposition
- Passion for music, headphones, sports, and the portable audio category
Account Rep Job Description
- Provides customer service support to customers by preparing information, managing data and producing documents
- Maintains accuracy and completeness of data in the agency management system
- May respond to customer requests
- Achieve financial targets for designated channels of Suzhou Office
- Proactively target and develop premium from multinational leads
- Actively participate in the events with business potentials
- Co-ordinate with PCs on major multi-line accounts
- Achieve and maintain customer satisfaction through quality customer services
- Work closely with PC underwriters, exploit reinsurance and co-insurance opportunities in Suzhou market
- Closely monitor the premium collection
- Minimum of a college degree is required
- Post-secondary education (business, sales, marketing or equivalent)
- Mechanical aptitude and comfort level within the automotive and aerospace environments
- Three to Five or more years of sales experience with a proven track record of exceeding revenue quotas, with two years of experience in selling data, voice, cloud and/or video solutions
- Demonstrated effective communication and interpersonal relationships
- Preferred A Bachelor's Degree in a related field Bachelor's degree may be substituted for up to 2 years of required experience
Account Rep Job Description
- Organize and execute broker-related events and seminars in line with PCs’ growth strategy
- Develop deep instore relationships with retailer and store associates
- Deliver brand messaging and train staff on Beats product
- Provide hands-on, in-store demonstrations of equipment/product
- Stay up to date with client training, tools, and resources to develop and maintain expertise on all products
- Maintain visual presence in selling space
- Recommend products or services to better meet the customers’ needs
- Files monthly batches
- Provides customer support by solving customer problems which may include researching and responding to customers regarding payments, vehicle releases, arbitrations, titles, inventory sourcing, registrations, and selling and buying in various venues
- Researches information to prepare for sales calls
- Preferred Other Experience in a professional level audit and recovery operations position with experience working with claims data and inaccurate payments
- Preferred Certified Coding Associate (CCA) CMPE (Certification of Medical Practice Executive)
- Preferred Certified Coding Specialist – Physician Based (CCS-P)
- Ability to work in office/team work environment
- Associates Degree in a technical field with 2-5 years previous experience in design, sales, marketing and/or product development
- Works well with minimum oversight and displays maturity and professionalism in daily activities