Service Customer Cover Letter

In response to your job posting for service customer, I am including this letter and my resume for your review.

Previously, I was responsible for the team with clarity on expectations and how functional goals and objectives related to the Intercompany Order Management processes, international shipments and (internal) customer contact activities.

Please consider my experience and qualifications for this position:

• Have knowledge of Microsoft products, including Word, Excel, and Outlook
• Operate standard office equipment including a computer, fax machine, copy machine, and 9-key adding machine
• Generous PTO available
• Training and advnancement opportunities available
• Should be intermediate with MS Excel including sorting and data manipulation
• Customer service experience in APAC region preferably China and/or Japan
• Export procedures including knowledge of Trade documentation, Incoterms, Payment terms (Letter of credit, DAP )
• Good communication and interpersonal skill (verbal & written) In Mandarin/Japanese

I would like to submit my application for the service customer opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for continual feedback to the Varian software development team with regards to capabilities and future system improvements.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Computer savvy (typing)
• Identify and report trends in call drivers to management
• Motivated to get to work immediately
• Familiarity with Zendesk (or other) CRM systems and practices
• Proficient with Google Docs Gmail
• Experience and confidence to make outbound calls
• Experience with Microsoft Outlook or data entry software
• Previous CSR (call center) experience is preferred

I am excited to be applying for the position of service customer. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for leadership in a team based service environment to accomplish department objectives and promote growth and development.

Please consider my qualifications and experience:

• Familiarity with insurance providers is a preferred
• Computer proficieny
• Office/Admin/Customer Service experience
• Willingness to learn and work extra hours
• Reliable and punctual for work everyday
• A high level of customer service, strong reasoning skills, excellent problem solving abilities and strong written and verbal communication skills (english)
• Workable knowledge Word and Excel
• HVAC experience preferred but not a requirement

I am excited to be applying for the position of service customer. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for motivation, direction and resources to empower team to accomplish objectives: sales tools, customer relationship management system and financial resources.

Please consider my qualifications and experience:

• Strong sense of customer service and what that means
• Capable of solving problems and managing customer concerns
• Knowledge of the health insurance industry and claims processing
• Bilingual language skills (fluency in English/Spanish)* Preferred
• Work and coordinate with business clients in regards to their payroll system
• Receive e-mails, phone calls, and faxes from clients and respond accordingly in solving client problems
• Ensure each payroll is compliant by reviewing audit reports both individually and with clients and walking through solutions while educating client
• Follow-up on discrepancies and solve problems in an efficient and professional manner - Identify problems and escalate to appropriate parties if needed

I would like to submit my application for the service customer opening. Please accept this letter and the attached resume.

Previously, I was responsible for single point of contact to the customer, customer team, and all other BHGE stakeholders for Bently Nevada services in your assigned area.

Please consider my experience and qualifications for this position:

• Bi-Lingual English/Spanish Prefered
• Answer incoming calls and emails redirect as needed
• Some previous customer service experience in plumbing
• Data/Order Entry into data system
• Handling high volume of inbound and outbound calls
• Provide updates to clients on shipments and orders
• Organize necessary documents for shipping- bill of ladings, packing lists, commercial invoices
• Notable experience in a similar role