Customer Administrator Cover Letter

In response to your job posting for customer administrator, I am including this letter and my resume for your review.

Previously, I was responsible for architecture planning, installation, configuration, administration, support and general consulting to the development teams for the existing Oracle EBS and BI environments.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Removing obstacles to quick decision making
• Knowledge of CRM systems/tools preferred
• General computer proficiency and working knowledge of MS Office applications suite (Word, Excel, PowerPoint)
• Advanced understanding of contract/Purchase Order terms and conditions and good knowledge of the government contracting process including sole source and competitive procurements
• Experience in Healthcare / Medical device /Life science industry preferred
• Elementary knowledge of Common Law or Legal background preferred
• Familiarity with MS SharePoint is desirable
• Background in the use and application of the Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulations Supplement (DFARS) preferable

I am excited to be applying for the position of customer administrator. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for support for large scale, high-performance Oracle database instances across production and development environments.

Please consider my experience and qualifications for this position:

• Basic IT Internet technology know how is condition of employment
• Order-to-delivery and / or Time-to-market process know-how
• German language skills represents an advantage
• A high level of integrity and discretion in handling confidential information and professionalism in dealing with high level executives both inside and outside the company is key
• Perform an array of administrative tasks (calendaring, supplies ordering, booking meeting spaces, scheduling facilities maintenance, and more)
• Confidently addressing all levels of customers and executives who visit the CIC
• Build efficiency into existing operations, and help define new operational processes
• Experience in ordering and stocking office supply centers and kitchens

I would like to submit my application for the customer administrator opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for primary DBA support for implementing, upgrading and maintaining the Oracle RDBMS environments and mentor less senior staff in DBA support process and procedures.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Quick learner and highly efficient team member with proven problem solving skills in a demanding and fast paced work environment
• Superior organizational, internal and external customer-service and inter-personal skills
• Strong business acumen, excellent problem solving and communication skills
• English and Maths (GCSE standard or equivalent)
• Knowledge of SAP (or ERP equivalent) and Microsoft Office Package (Word & Excel) essential
• Prepare, draft and despatch Contracts, Quotations and Tenders
• Individual customs broker's license preferred
• Strong communication skills (oral and written) to organize ideas and to make clear, logical and persuasive presentations

I would like to submit my application for the customer administrator opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for high quality service through efficient use of all Oracle/Siebel /Operating Systems functionalities related to order fulfillment and relative to customer activity.

Please consider my qualifications and experience:

• Skills to develop and maintain effective relationships with the customers’ managers and supervisors, correspondent brokers and internally
• Demonstrate project or account management skills
• Excellent interpersonal skills to communicate effectively, verbally and in writing
• Strong computer skills with an aptitude for learning a variety of systems and applications
• Advanced proficiency with MS Office applications with an emphasis on Word, Excel and Outlook
• Experience with Salesforce.com and DocuSign is desirable
• Spanish language experience, both written and oral, is desirable
• Experience as a Key-User in working with internet based applications

Please consider me for the customer administrator opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for high quality service through efficient use of all Salesforce / Oracle / Siebel / Mapics / Operating Systems functionalities related to order fulfillment and relative to customer activity.

My experience is an excellent fit for the list of requirements in this job:

• Always owning issues that arise and striving to find a solution that works for all
• Highly organized, communicative, and able to thrive in an ever-changing environment
• Enthusiastic team member who keeps long term goals in mind while achieving short term daily and weekly milestones
• Able to remain professional in high stress situations
• Excellent Microsoft Office skills, in particular Excel and Outlook
• Knowledge, understanding, and application of the company's terms and conditions, policies and procedures, and rate schedules as they relate to billing for electric customers
• Proficiency in use of CBMS preferred
• Proficient in using spreadsheet and word processing applications