Coordinator Customer Service Cover Letter

I would like to submit my application for the coordinator customer service opening. Please accept this letter and the attached resume.

Previously, I was responsible for information requiring comprehensive knowledge and may interpret departmental policies, procedures or operations and advise departmental training personnel pertinent to area of responsibility.

My experience is an excellent fit for the list of requirements in this job:

• Be proficient in Microsoft suite to include Outlook, Excel, Word, PowerPoint
• Proficiency w/ Microsoft office
• University Graduate / Higher Diploma holder in Business discipline is preferred
• Computer literacy (MS Word , MS Excel , Chinese word processing)
• Self-motivated and confident professional
• Able to work well both independently and in a team environment
• Experience in a technical & high-pressure environment
• Experience in coordination

I submit this application to express my sincere interest in the coordinator customer service position.

In the previous role, I was responsible for hR administrative support including fielding benefit’s questions, as well as questions on our site and corporate policies and procedures.

My experience is an excellent fit for the list of requirements in this job:

• Basic support of Windows operating systems/Microsoft office suite
• Excellent computer skills in MS Office and various mainframe applications
• Direct experience with dispatch and truck mobility suites preferred
• Be able to present one’s self in a highly cooperative and professional manner with both internal and external customers, vendors, and government officials
• Processes a substantial understanding of customer service practices and procedures to identify area of improvement
• Comfortable challenging the status quo & initiating change
• Track record in taking initiative, working independently, effectively navigating ambiguity, and handling multiple priorities simultaneously
• Lead process improvement opportunities

I submit this application to express my sincere interest in the coordinator customer service position.

In my previous role, I was responsible for hR administrative support, including fielding benefit questions, and questions regarding Mill and Corporate policies and procedures.

Please consider my experience and qualifications for this position:

• Cover weekly service calls
• Be the link between project management and planning to ensure new products are produced on time to meet launch dates
• Monitor the accuracy of product deployment to US LCs
• Bilingual (English and Japanese or Mandarin)
• General knowledge of ICD-9 and CPT-4 codes
• Data entry or order entry
• General office experience and customer service experience
• Basic knowledge of customer service concepts and practices

In response to your job posting for coordinator customer service, I am including this letter and my resume for your review.

In my previous role, I was responsible for control and maintenance of your assigned accounts applying the corporate policies and procedures complying with the SLAs.

Please consider my qualifications and experience:

• Excellent internal and external stakeholder management
• Experience working with Service Level Agreement
• Costumer focused
• Main function is to take orders from customers and sales representatives quickly and accurately
• Order entry and filing duties
• Updating delivery dates to customers, tracking open orders, quote maintenance to share drive, update quote tracking sheets, and backup to other team members
• Maintains database records of customer profiles and prepares status reports
• Experience with PRISM is preferred

In response to your job posting for coordinator customer service, I am including this letter and my resume for your review.

In my previous role, I was responsible for timely and accurate information to customers regarding their order status and/or product information requests according to established department and intra-departmental policies and procedures.

My experience is an excellent fit for the list of requirements in this job:

• Capacity of assimilating and digesting a large variety of related technical data
• Experience with SAP and Vendor web portals
• To be service minded
• Willingness to take initiative and accept responsibility
• Profound understanding of the use of IT systems from an operational and business perspective
• Enjoy working in an international and changing environment
• Preferably Junior Executives specializing in Purchasing/Inventory/Material & Warehouse Management or equivalent
• Knowledge of insurance products an advantage