Order Processing Resume Samples

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C Emmerich

Clark

Emmerich

3957 Colleen Trafficway

Phoenix

+1 (555) 472 2818

3957 Colleen Trafficway

Phoenix

Phone

p +1 (555) 472 2818

Experience Experience

Boston, MA

Order Processing Manager

Boston, MA

Mraz, Kuhlman and Hansen

Boston, MA

Order Processing Manager

Checking and clearance of the SAP orders to ensure a proper process in the organization (purchasing, production, etc.) is carried out
Define clear roles/responsibilities for all order management positions
Implement consistent sales management processes and review it regularly
Provide sales forecast figures
Receives work direction that is subject to moderate level of control
A high performing, engaged team that meets or exceeds expected outcomes
Establish and continuously check of processes concerning export control issues

Houston, TX

Order Processing Specialist

Houston, TX

Marquardt, Goyette and Oberbrunner

Houston, TX

Order Processing Specialist

Work safely and maintain a safe working environment
Normally follows established procedures on routine work
Make recommendations on how to improve customer satisfaction, customer retention, efficiency, revenue growth, cost savings and financial results
Foster teamwork in support of reaching individual and team performance goals
Working knowledge of International freight and shipping terms
Maintains working knowledge of products, order fulfillment policies and procedures, contractual agreements and basic accounting processes
Working knowledge of Oracle, AS400, Visma or similar system

present

San Francisco, CA

Specialist, Order Processing

San Francisco, CA

Stehr Inc

present

San Francisco, CA

Specialist, Order Processing

present

1: Functional Expertise
Reviews Project Registration Details in Partner Portal and releases the order for processing
Processes after-invoice adjustments in a prompt manner to avoid unnecessary credit hold to customers
Processes Return Good Authorization in a prompt manner to avoid unnecessary credit hold to customers
Uploads Sales Documents in PartnerWeb (e.g. Purchase orders, proposals, tax exempt certificates, etc)
Assists in completing Vendor Questionnaire Forms
Manages the CSG, Fax or PO mailbox by ensuring all requests for quotation, purchase orders or technical queries are addressed or assigned a contact person

Education Education

Bachelor’s Degree in Logistics

University of Southern California

Bachelor’s Degree in Logistics

Skills Skills

Comply with general work rules – responsible for quality of own work, housekeeping of own work area, and to work safely
May regularly be assigned to train, assist, and help other people with work
Process multiple transactions to send and receive information requiring efficient PC user skills
This position will entail providing support to the Rush/Tracer process by performing data entry of special request forms (alpha numeric) and attaching the forms to the job tickets
Perform minor maintenance and work with others to provide assistance with major maintenance projects when assigned
May utilize and/or operate material moving equipment, carts, etc
Perform numerous broad and challenging tasks to receive electronic data transmission to assure client satisfaction

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Order Processing Associate Resume Examples & Samples

Learn and follow Aveda/Estee Lauder Environmental, Health and Safety policies as well as all OSHA rules and regulations
Follow good safety practices and use good safety work methods like the “seven steps to proper lifting.” For heavier cartons/objects has helper assist using “buddy lifting method.”
Operate plastic bailer and cardboard compactor. Use proper procedures and observe all safety rules when operating and emptying bailer and compactor
Sets up work area with supplies and keep work area clean. Clean, sweep, organize as needed or directed
Pick individual products via handsfree Pick-to-Voice technology from loose pick racks, place in cartons which are on roller-conveyor and place labels on them and place them on roller conveyor in the case pick area
Use Pick-to-Voice equipment, RF scanner, RF gun, RF printer and hard-wired printer to perform duties. Follow equipment control procedures and handles equipment properly to minimize damage
Sort, scan and place cartons on appropriate pallet in the sort-to-stage area
Build pallets properly using bricklayer method, having heavy boxes on bottom, light packages on top
Follow proper procedures for palletizing: knowing when to use Euro vs regular pallets, building to proper height, proper segregating using slip-sheets or pallets, etc
Lift or move cartons up to 50 lbs using proper lifting methods
Break down empty cartons and assemble new cartons as needed
Use pallet jack to move pallets and a ladder when necessary to perform duties
1 – 2 years experience in a similar work environment preferred

Order Processing Associate Resume Examples & Samples

May obtain training and certification on all industrial powered trucks and use powered jack to move and/or wrap pallets
Follow all safety rules when operating industrial powered trucks including using the horn and wearing the safety harness at all times
Learn and follow all rules, regulations and procedures for picking, replenishing and putting away stock in the Hazardous Materials room (330 area), especially rules regarding segregation and separation distances of different Haz Mat classes
May operate industrial powered trucks to pick cases and take full pallets from warehouse
Perform special projects like launch execution where consolidation is required and other duties and tasks as directed

Order Processing Specialist Resume Examples & Samples

Process and manage Trial, Sale and Cancellation orders into CRM/billing system for the complete Factiva, Private Markets, WSJ Corp and Financial Markets product suite and ensure that all business rules are followed
Review spreadsheets and analyze details from Newswires vendors, including troubleshooting formatting and data issues with vendors
Assist Customer Service, Credit Control, Accounts Receivable and Finance departments with account and client queries
Participate in new product introductions by being a liaison between Product Managers and Billing department, identifying new processes that may be required and communicating product information
Order Processing training – both on process flow and Salesforce functionality
Contribute to client retention through strong customer focus and attention
Positive outlook on change and a flexible approach to the work environment adjusting effectively to new work structures, processes, requirements, or cultures
Superior interpersonal and organizational skills with a solution-oriented approach to problems and attention to details
LI-JA1

Order Processing Coordinator Resume Examples & Samples

Reconcile incoming orders against price quotes, contracts, checks, authorization forms and credit card orders
Assure quality of all completed orders by resolving any issues or discrepancies
Reconcile customer credits
Transmit daily export to Finance Department for invoicing
Announce daily summary of closed new and renewal sale revenue to company
Answer customer order queries both by phone and by email
Support efforts of the sales team to hit quarterly revenue targets
Track order and account information for sales and renewals planning
Highly motivated and a precise attention to detail
High proficiency with numbers
Ability to seek out and diligently solve problems
Effective interpersonal and communicative skills
Comfortable in a fast paced corporate environment

Purchase Order Processing Coordinator Resume Examples & Samples

Review Supplier Relationship Management (SRM) purchase requisitions for completeness and compliance with the Procure to Pay policy. Includes reviewing back up documentation, bid waivers, currency, alignment of back up documentation to requisition and clarity of description
Liaise with business and Global Procurement team as applicable to follow up on purchase requisitions failing to meet required standards with a view to efficient resolution of issues
Work with requisitioners to ensure change orders and other updates to purchase orders (POs) are completed accurately and efficiently
Maintain all appropriate back up documentation associated with each PO as required
Contribute to internal training and provide support to requisitioners across the business on vendor creation and amendment, purchase requisitioning and other procurement processes
Participate in the annual review of vendor payment terms, material groups, and vendor activity
Produce and develop required reports on a regular basis to track and monitor various areas of performance, such as perfunctory POs, PO usage and requisition conversion
Ensure compliance to all Shire and Procure to Pay specific policies relevant to the performance of the role, maintain records as specified, and support and participate in internal and external process audits as required.Education and Experience Requirements
Responsible for the new starter SRM system onboarding process
Build and maintain good working relationships with other departments and personnel across the business, associates in the Global Procurement and Finance teams and outside suppliers
Be a strong advocate and subject matter expert in the end-to- end Procure to Pay process relating to indirect goods and services
Participate in the development of process and training materials and assist in delivery of training to the business
Participate in project and process improvement initiatives as required

Order Processing Executive Resume Examples & Samples

To act as the first point of contact to validate, process and manage the sales team’s orders, ensuring that the order status is facilitated and effectively communicated to all areas thus supporting a fault free customer experience and revenue growth
Take ownership of, and manage, orders from submission through to machine installation
Support sales in paperwork completion and deal construction to ensure 100% accuracy of orders processed
Liaise with other internal functions to ensure the successful installation of products within the required time frames
To ensure that data is loaded correctly in all systems in order that we maintain a high standard of customer experience both internal and externally
Strong analytical skills/attention to detail
Have good organisation and time management skills, can work effectively as part of a team
Ability to work positively and pro-actively under own initiative
Previous experience in an administrative/organisational skills
Ability to push back and deal with difficult customers/sales team
MS Office skills - Word/Excel, and an ability to pick-up new systems
Have a flexible approach to working, with an ability to analyse and develop potential process improvements

Order Processing Clerk Resume Examples & Samples

Excellent phone and email skills
Proficient in Microsoft Office, particularly Excel
Knowledge in Data Entry and Analysis functions
Exceptional communication and interpersonal skills

Supervisor Order Processing Resume Examples & Samples

Supervise order processing team to handle all customer concerns within operational guidelines. Responsible for providing guidelines and training for all agents in supporting all website campaigns and or catalog campaigns
Monitor operational efficiency and prepare basic statistical analysis of order processing function to include scheduling multiple shifts of team members. This includes Service level/abandon rates to ensure superior service of the phone center. This also includes the managing of turnaround /quality of email communications coming into and out of HBI Ecommerce mailboxes
Implement quality assurance plans and programs to achieve established order accuracy, order error correction and Customer Service objectives. Ensure that order integrity is maintained throughout the entire Order Processing departmental functions
Provide training to support continued growth in the ecommerce websites to agents/supervisors
Monitor and implement operational procedures and systems to provide service to Customers at the minimum cost
Administer HBI policies and training programs efficiently to ensure that all personnel are adequately treated and trained
Provide guidance and training to assist team members in acquiring job knowledge, developing superior communication skills to achieve departmental objectives
This job requires strong accountability for weekend/ second shift hours, with no other management support
Bachelor’s Degree or 5 years experience in the administration of a Customer Service or equivalent high volume customer contact team
1 to 2 years supervisory experience required

Order Processing Clerk Resume Examples & Samples

Reservations experience
Proficient in Tech-7
Efficient in MS Outlook
Internet Navigation ability
Communication/Professional phone skills
Knowledge of product regions
1 year of professional experience

Order Processing Assoc Resume Examples & Samples

Able to perform all functions and duties for Associate 1 and 2
Assists with training of new employees and temporary workers
Performs clerical type functions on computers and enters pertinent data using computers
Performs manifesting of parcel orders
Processes returns, damages and refusals
Performs “bin-to-bin” movements on items that need to be scrapped
Performs other tasks and duties as directed

Order Processing Junior Manager Resume Examples & Samples

Analyze seasonal forecasts to prepare order placement calendars
Handle order consolidation and filtering based on order placement and minimum order quantity rules
Communicate with sales subsidiaries on all order enquiries in a quick response manner
Prepare regular reports and support system improvement projects
Degree in business, supply chain or related discipline
Minimum 5 years work experience in supply chain field
Very strong in Excel, detail-minded and multi-tasking
Good customer services and problem solving skills

Order Processing Assoc Resume Examples & Samples

Able to perform all functions and duties for Associate 1
May obtain training and certification on all industrial powered trucks
Follows all safety rules when operating industrial powered trucks including using the horn and wearing the safety harness at all times
May use powered jack to move and/or wrap pallets
Learns and follows all rules, regulations and procedures for picking, replenishing and putting away stock in the Hazardous Materials room (330 area), especially rules regarding segregation and separation distances of different Haz Mat classes
May operate industrial powered trucks to pick cases and full pallets from warehouse
Performs special projects like launch execution where consolidation is required, as well as, other duties and tasks as directed

Order Processing Executive Resume Examples & Samples

For non-interfaced supply chain orders, place and monitor manual orders on supply chain, updating SAP/Customers/Account Manager’s etc accordingly
Receive product lead-time data; ensure this is relayed as appropriate to Business Manager’s and customers
Manage the order book, ensuring it accurately reflects the orders outstanding; provide management with shipping estimates based on all available data

Order Processing Resume Examples & Samples

Perform numerous broad and challenging tasks to receive electronic data transmission to assure client satisfaction
This position will entail providing support to the Rush/Tracer process by performing data entry of special request forms (alpha numeric) and attaching the forms to the job tickets
Process multiple transactions to send and receive information requiring efficient PC user skills
This position requires the candidate to search input files and the Unify system to locate or trouble shoot special request forms
May regularly be assigned to train, assist, and help other people with work
Requires ability to work from verbal/written instructions, operational data, and variety of software/hardware documentation ---- all in English
May utilize and/or operate material moving equipment, carts, etc
Work overtime, weekends, and holiday, as work schedules require. In peak periods additional overtime is required
Comply with general work rules – responsible for quality of own work, housekeeping of own work area, and to work safely

Analyst, GFO, Order Processing Resume Examples & Samples

Provide back up and data related to billing for Financial Audits
Training – both on process flow and Salesforce functionality
Participate in testing on key system upgrade initiatives, including creating documentation & test case development
Ability to accurately follow a large set of procedural guidelines
Able to develop and use collaborative relationships to facilitate the accomplishment of work goals
Excellent time and resource management skills to ensure that work is completed efficiently
Strong working knowledge of Microsoft Applications primarily Excel, Word, and Outlook & Visio, MS Project
Knowledge of Customer Relationship Management (CRM) and billing systems preferred

D-specialist Order Processing Resume Examples & Samples

Focuson customers
Communicateeffectively
Adaptand learn
Analyzeissues and solve problems
Good,independent judgment
Buildcollaborative relationships
Excellent verbal and written communicationskills
Excellent computer skills. Microsoft Office skills are a must. Oracle, SAP or PEUOPS experience is a plus
Adept at managing commitments to customers andcolleagues
Ability to solve practical problems. Ability to interpret a variety ofinstructions furnished in oral, written or schedule form
Must have a service oriented focus that benefitsthe customer base and the company
Must be able to exercise good independentjudgment
Attention to detail and accuracy is a must
Physical requirements; sedentary work requiring typing, hearing, speaking, extensive reading and repetitive motions
Ability to work in a moderate noise level environment
Ability to work well under pressure with heavy phone volume
Manage all assigned major or key accountcontacts within established procedures and performance standards
Formally respond to major or key accountcontacts and inquiries via multiple channels such as phone, email or onlinechat
Process major or key account orders and generatequotes according to established procedures
Maintain major or key account files according toestablished procedures. Accurately account for and track all major or keyaccount contacts
Manage major or key account information needsand proactively provide information to appropriate internal departments wheninformation is not available, incorrect or outside established norms
Provide major or key account with pertinentproductinformation and/or company marketing informationin order tomaximizesales opportunities
Conducts problem/account management activitiessuch as but not limited to researching problems, initiating corrective billing,resolving shipping/fulfillment problems, managing back order lists
Maintain detailed knowledge of the products,policies, and marketing strategies of the supported business unit(s)
Identify process improvement opportunities andmake recommendation to the supervisor or manager
Attend Business Unit Sales meetings, as needed
Meet with Major or key account customers, asrequired
Meet individual quality service goals whileappropriately prioritizing workload to meet individual targets and setstandards
Maintain proficiency with use of multiplecomputer systems and applications

Temporary Order Processing Assistant Resume Examples & Samples

Scan and validate documents into Esker or Workflow for PGI, Higher Education, K12, PDL and PLS business unit documents
Pickup, prepare and sort US mail and parcel carrier for scanning and delivery
Process document for purging, forwarding and retention
Assure the quality of all work entered by comparing on-screen information to computer-generated reports
Provide feedback to supervisor of issues that require attention
One to two years related operations experience
Formal education or equivalent – Associate’s degree or equivalent from two-year college or technical school desired; or equivalent combination of education or experience
Process knowledge of K12, Higher Education, PGI, PDL, and PLE document routing and retention practices
Process knowledge of return authorization, POS, check security and processing processes
Functional knowledge of Kofax, Esker, eClient, and/or Content Manager applications/Software
Working knowledge of SAP, Oracle, and PEUOPS
Must be PC literate with intermediate word processing skills and spreadsheet skills

Order Processing Administrator Resume Examples & Samples

Processing and monitoring orders
Liaising with account managers
Updating and maintaining database

Order Processing Executive Resume Examples & Samples

Prepare Invoice & Delivery Order
Prepare manual Invoice (& Delivery Order) when is needed
To monitor back orders, penalty orders & handle complaints
Generate and sending Problematic report to respective Sales Department
To monitor Penalty orders
Prepare Performa invoice, payment memo & follow up for cash or Credit Hold Customer
Check margin / profit
Follow up with Purchaser for back orders & major orders delivery status
Coordinate with warehouse to ensure items are delivered on time, with providing information for Installation/Commissioning according to requirements
To obtain PDQ (Pre delivery questionnaire) from sales/customers for warehouse, to ensure smooth and correct delivery of equipments
Receive, Print and forward till final update of goods delivered for E-procurement orders
Carried out filling exercise for all the shipping documents according to Finance and statutory requirements
All delivery delays are to be hilighted to Customer at least 4 weeks before promise date
IND-APAC

Order Processing Team Leader Resume Examples & Samples

Provide support and guidance to the Order Processing Team
Ensure quality metrics are achieved
Assist with departmental reports
Troubleshoot immediate customer or order needs as they occur
Modify the team schedule when a need arises to provide optimal phone coverage on a daily basis
Liaison to manufacturing locations and GDC in absence of supervisor
Identify areas of improvement, providing feedback to supervisor and/or manager
Pursues personal development of skills and knowledge necessary for the effective performance of the role and future opportunities
Adheres to and ensures compliance with C. R. Bard, Inc., guidelines, protocols, and policies
Other duties may be assigned as required to support the business
Strong people and relationship building skills
Ability to solve problems quickly
Skilled in the use of personal computers
Math proficiency
All job duties to be performed with a minimum supervision
Familiarity with MS Word, Excel, PowerPoint, and Outlook
JDE experience is desirable
Ability to think through situations that need immediate attention or answers
Understand the processes of departments within the division that are needed to assist customers and to ensure orders go out in a timely manner
5 years Customer Service Experience Required, ideally in medical device industry or clinical environment
High School graduation
College preferred

Order Processing Representative Resume Examples & Samples

Skilled in the use of personal computers and office software including familiarity with MS Word, Excel, PowerPoint, and Outlook
Ability to solve basic algebraic equations used to determine radioactive decay
Ability to work with and maintain confidential information
Ability to resolve potentially stressful customer interactions
JDE experience desirable
Demonstrated excellence in the continuous handling of meticulous detail
Excellent data entry, proofreading, and typing skills
All job duties to be performed with a minimum of supervision
This position is complex and requires the ability to formulate decisions to new rapidly developing challenges
Ability to learn quickly is a must
Decisions generally must be made immediately to service the needs of customers and/or Sales Reps
5+ years Customer Service experience eequired, ideally in medical device industry or clinical environment
High School diploma or equivalent; additional education a plus

Order Processing Analyst Resume Examples & Samples

Call real estate brokers in the US for placing property valuation orders
Negotiate price with vendors
Negotiate turn time with vendors
Handle complex assignments
Maintain SLA of 95% success rate for all orders in pipeline
Assist vendors as and when required and provide supporting documents if needed
Identify non performing vendors and updating records
Handle the preferred vendor network
Maintain an excellent image for Altisource with the vendors
Anticipate vendorâ€™s behavior
Escalate issues which can impact the Altisource performance
Handle non voice activities related to calls. order placement and queries of the vendors
Align with the US time zone and work in shifts as per business needs
Flexible to work on the weekends
Flexible to work extra hours when required
One to two years of experience in voice/semi-voice process. Preferably Voice
Exposure to mortgage or property valuation industry will be an advantage
Good communication both verbal and written skills

Order Processing Administrator Resume Examples & Samples

Adding value to the business through speed of service (efficiency) and relationship management (growth)
Carry out these accountabilities within the operating and process frameworks that apply to all companies in the MDLZ
Work together with all your key stakeholders: line and functional. A key part of your performance review each year will be based on input from these stakeholders
Exemplify the MDLZ Core Purpose & Values and Leadership Imperatives in practice – this will be a key part of your annual development cycle
Computer skills: SAP, EDI
Administration skills
Commercial and supply chain knowledge and experience
Experience in Information Processing and Maintenance
Calm and concentration
Flexibility and open-mindedness – enjoying ambiguity change
A relentless and versatile learner
Understands the origin and reasoning behind key policies, practices, and procedures
Can quickly find common ground and solve problems for the good of all
Languages: Fluency in Japanese and English are ESSENTIAL

Sales Order Processing Associate Resume Examples & Samples

Resolving appearing issues
Liaising with local affiliate’s customer service team
Preparing reports on the given activities

Order Processing Clerk Resume Examples & Samples

Responsible for Order Key-in
Responsible for Order revision, creation etc
Communicate with Customer service so as to ensure the accuracy of order key-in
Complete tasks assigned by team leader or supervisor

Order Processing Technician Resume Examples & Samples

Sets the priority level for the referral so the referral can be worked appropriately through the different stages of the process
Manages referrals in the Reorder step and activates the referral when appropriate
Manages calls to and from internal and external customers for clarification of prescriptions, requesting further information or to inform them of a delay in services due to lack of needed information
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction
Basic math skills including addition, subtraction, multiplication and division
Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions)
Basic Internet Explorer skills experience to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online
At least 1 year of experience in call center experience

Associate Team Member Order Processing Resume Examples & Samples

Technical School Degree required
Ability to review orders for accuracy
Ability to work extended hours as required by the needs of the business with little or no notice
Requires strong verbal and written communication skills and ability to interact professionally with internal customers and co-workers in multiple locations
Knowledge of computers and software

Associate Order Processing Representative Resume Examples & Samples

Accurately processes entry level customer orders (examples include print orders or single line item orders with set pricing)
Accountable for meeting and maintaining defined standards for quality and productivity for all transactions
Brings questions on orders to Senior Team Member or Team Lead
Advanced English written and oral (test will be done before setting up an interview)
Working knowledge of computer systems, SAP knowledge a plus
Able to seek out and apply instruction from more experienced co-workers
Ability to work independently or with minimal supervision
High aptitude for learning

Order Processing Supervisor Resume Examples & Samples

Supervises staff including attendance, scheduling and performance
Determines goals, communicates to staff, implementing new procedures and efficiencies, enforcing quality standards
Establishes production standards and facilitates staff meetings
Responsible for monitoring overtime to ensure agents are properly clocking in/out, adjusts schedules as needed due to workflow and/or phone coverage
Analyzes department procedures regarding quality, efficiency and productivity. Makes recommendations to Department Manager if changes are needed
Answer phone calls from customers and provides fast, courteous responses to internal and external customers. Communicates with customers, sales staff and manufacturing personnel concerning department status
Monitors departmental performance for tracking workload of team and redistributes if necessary
Facilitate workflow through the office to insure company standards are maintained
Coach employees on performance and develop ways for employees to exceed department minimum standards
Enforce company disciplinary procedures as needed and lead by example
Responsible for daily production and quality
Complete extra projects on various subjects

Order Processing Rep Resume Examples & Samples

Providing inbound telephone customer support in a call center environment and determining the nature of the call or inquiry
Communicate with internal/external customers on a daily basis via phone, fax, and e-mail
Analyzing data and responding to customer communications timely
Resolve problems and maintaining an ongoing professional relationship with the internal and external customer
Processing international shipments; ensuring specific customer requirements are followed
Processing shipments in accordance with UPS Cartage Services Inc., and US Commerce Department policy and regulations
Following up on requests, reviewing rates as needed, tracking and routing shipments and orders, preparing reports, customer set ups, updating customer files and profiles
Quickly and professionally answer inbound calls to determine call nature or inquiry to include explanation of services available, features, costs, and other related UPS services
Data entry of customer orders to include routing, tracking, and proof of delivery
Investigating status of existing service requests or initiating a new order by confirming and entering the appropriate customer and request data
Routing customer requests to the appropriate dispatcher or other UPS employee
Escalating problems and concerns beyond the ability of the OPR to an immediate supervisor or manager
Effectively communicating changes to dispatch/warehouse regarding customer orders
Promotes order from quote to dispatch within minutes of receipt
Determines the most efficient shipping method for orders
All other task as assigned by supervisor and or manager
This job description is intended to describe the general nature and level of work being performed by persons assigned to this classification. It is not intended to be an exhaustive list of all job responsibilities, duties and skills required for this position

Order Processing Coordinator Resume Examples & Samples

Enter and process orders for Check Point products, arriving from partners and customers around the world, into SAP system
Back office support for partners and customers around the world in ordering and licensing issues
Coordinate with other Check Point departments in US and abroad
Accurate, responsible and service oriented
Good multitasking skills
Very Good English (read & write)
Basic level of computer skills (E-mail, Internet, MS office)
Flexible hours during End of Quarter
SAP Knowledge – Advantage

Order Processing Technician Resume Examples & Samples

Performs a wide variety of administrative tasks. Duties may include preparing reports, compiling data for analysis, investigating and resolving problems, also handling special projects
Operates routine and non-routine office related equipment. Operate a personal computer using word processing, spreadsheets, databases, Oracle or presentation applications
Provides Clerical/administrative support to the accounting and other needed departments
Gives or send price quotes to customers. Enters the order into Oracle
Maintain related order files and records
Must have effective interpersonal skills including ability to maintain confidentiality
Other duties as assigned by management
High School with 5 years general, 2 years specific experience
Or 2 years college (Associate Degree) with 1 year specific experience
Demonstrated ability to manage multiple projects and initiatives simultaneously
Builds collaborative relationships. Proven ability to work both independently and as part of a team
Takes action, anticipates the needs of clients, is deadline oriented
Focuses efforts on value added activities
Seeks creative solutions to business problems
Decision making involves compiling and organizing information from a variety of sources and using judgment in applying guidelines and procedures
Good math skills, computer literacy and the ability to understand, interpret and effectively communicate building specifications
Works well under pressure, capable of dealing with conflict

Order Processing Clerk Resume Examples & Samples

Excellent communication and interpersonal skills. 　
Ability to initiate appropriate action independently.　
Demonstrated problem solving and organizational ability. 　
Ability to enter data efficiently.

Order Processing Rep Resume Examples & Samples

Perform daily customer service function as per client's needs
Monitor and coordination of shipments including communication with overseas offices, pick up, delivery of goods; freight monitoring, documentation, insurance and accounting
Advise customers regarding air and ground freight export procedures, international regulations
Obtain and produce all pertinent information
Organize transport and documentation with carriers
Produce accurate information and documentation on time
Develop business relations and follow up with customers and partners (ex: carriers)
Ensure the Company closes all files within the set time frame establish
Participate in improving quality and processes
College degree in Logistics and transportation and/or 1 to 2 years of experience in the transportation field
Any transportation courses (Ciffa, CITT, etc.) will be an asset

Order Processing Administrator Resume Examples & Samples

Process, amend and confirm a high volume of non stock inventory purchases for multiple sales locations and staff
Coordinate inventory deliveries with sales teams and suppliers to ensure Anixter meets or exceeds our customers’ expectations
Promptly communicate issues or status changes both internally and externally
Collaborate with sales, accounts payable, operations, product management, finance and project management to solve issues and improve customer service
Develop and maintain relationships with suppliers and sales personnel

Order Processing Manager Resume Examples & Samples

Receives work direction that is subject to moderate level of control
Assigns resources to meet schedule and goals
May serve on project teams related to improving delivery or infrastructure
A high performing, engaged team that meets or exceeds expected outcomes
Accurate, efficient resolutions to inputs received
Knowledge creation and sharing
Accurate records kept for all team members
Ongoing feedback and discussion with employees regarding what’s important, how are you doing, priorities to improve. These discussions include: regularly scheduled 1:1s, documentation of 1:1 sessions, performance improvement including documentation of performance plans and informal meetings
Able to think beyond the scope of their own role and be a valuable contributor to the direction and goals of the broader team
Demonstrates excellent communication skills, both written and verbal, and communicates clearly in all situations
Adept at translating organizational goals and objectives into actionable goals for individual employees
Proven ability to prioritize work to meet multiple deliverables and deadlines
Able to assess and drives improvement in employee performance by providing clear, actionable coaching feedback and maintaining clear, detailed written documentation
Able to identify performance and career development needs in team members and works with the employee to prepare an effective development plan
Serves as an effective subject matter expert to cross-functional teams
Proven ability to think strategically to find and implement new and better solutions
Able to apply analytics to decision making

Order Processing Supervisor Resume Examples & Samples

High School Diploma, Proficient Microsoft applications, Associate degree or equivalent Manufacturing or related experience
Knowledge of door construction, previous supervisor experience desired
Problem Solving, Customer Focused, Fostering Teamwork, Providing Motivational Support, Developing Others, Managing Performance
Minimum 4 years of experience

Order Processing Specialist Resume Examples & Samples

Industrial Engineer – advanced studies
Additional Knowledge: Logistics. Distribution Center design
Office Tools: EXCEL [A], WORD [M], PPT [M ], Others: [A]Access
Experience: 1 or 2 years in similar positions

Order Processing Specialist Resume Examples & Samples

Order registration and Customer support
Proactive work to ensure that products are delivered to the customer
To act as the team's representative in projects and customer meetings
Create, develop, update and close out processes and procedures
To solve emerging issues relating to orders and deliveries through coordination with different departments
Collection and analysis of data

Order Processing Rep Resume Examples & Samples

Process International Export Air Waybills and related documents, to include, but not limited to, international transportation orders, quotes time in transit for services, and book cargo as required
Route planning & Air Carrier bookings
Pricing and cost analysis to achieve profitability and expense reduction
Adhering to all rules and regulations that relate to the international product
Trace shipments when necessary (COB)
Work directly with account managers and origin service centers on all requests to ensure timely response & follow through in an effort to meet customer needs and resolution of problems
Analyzing data and responding to customer communications timely. Resolving problems and maintaining an ongoing professional relationship with the customer and vendors
Ensuring file auditing before filing
Maintaining quality standards established by UPS SCS, our customers and vendors
Escalating problems and concerns beyond their ability to an immediate supervisor or manager
All other tasks as assigned by supervisor and /or manager
This job description is intended to describe the general nature and level of work being performed by persons assigned to this classification. It is not intended to be an exhaustive list of all job responsibilities, duties, and skills required for this position

Sales & Order Processing Manager Resume Examples & Samples

Order management/entry
Experience in export
Able to manage a variety of product issues and provide relevant information to the customers and to the Sales department
Integral part of the Management Team
Ensure smooth operational flow in the Order Processing Team
Follow up and resolve any operational and order related issues with different departments, i.e. Operations, Accounting
Maintain the daily reports
Help to manage the integration of any new brand acquisitions
Provide suggestions to improve the efficiency of the order process proactively
General administration of the Order Processing department
Ability to work under pressure and within tight timescales
Experience of working with Microsoft Excel
Excellent communication skills with a commercial mind
Ability to identify opportunities, including better ways of working, and be able to see the implementation of these ideas through
The successful candidate will bring order processing experience
Experience of team and process management
Experience of working for an online retailer

Order Processing Specialist Resume Examples & Samples

(Order Processing) Working with many suppliers, both EDI and Non EDI, managing and transmitting a large number orders each day, working with data entry and a lot of email and phone follow-up
Working in front of a computer most of the day, on email, websites, and on a terminal interface performing multiple tasks including: checking for order accuracy, processing electronic orders and modifying / changing orders placed by our sales team and customers
Follow up by phone and email with Sales team and Vendors regarding orders placed
Executing daily exception reports and filling back orders
Working hours will be 11:00am to 8:00pm. This is a must
Additional Responsibilities: (Sourcing)
Strategic purchasing and planning for product availability and shipping
Compiles information on sources cost and manufacturer discounts
Analyze vendor and manufacturer data on factors that affect prices
Contract review on costs and RMA policy for long term agreements
Review proposals, select suppliers, verify delivery and approve payment
Ability to perform well in a fast paced work environment while under pressure and enjoy being busy all day
Experience working in the computer reseller industry is required. (i.e. manufacturer, distributor, reseller, etc.)
Experience working with and understanding of computer products and part numbers
Strong negotiation skills, ability to be aggressive
Experience with problem resolution, customer service, and working with vendors, suppliers, and sales
Must be DETAIL ORIENTED, have exceptional organizational skills, and ability to Multi-Task while working under pressure and deadlines
Be "Process" oriented and be committed to the position
Candidate must have excellent follow up skills and be timely and well organized

Order Processing Clerk Resume Examples & Samples

SAP Warehouse Management Expertise
Be efficient with time and proactively helping others
Preferably, be familiar with CMS functions and procedures

Order Processing Specialist Resume Examples & Samples

Work safely and maintain a safe working environment
Take ownership for delivery of quality at all times
Comply with all customer specifications as detailed in Standard Operating Procedures (SOPs)
Efficient input of all assigned orders to relevant system
Completion of documentation in compliance with Regulations
Effectively communicates with other departments
Undertake any other duties on an ad-hoc basis as required by your Line Manager / Senior
5x GCSE or equivalent experience / qualification (including English & Mathematics)
Strong communication skills (verbal & written)
Good standard of English (verbal & written)
Ability to plan and organize efficiently

Servicedesk Sale Order Processing With French Resume Examples & Samples

HD1, monitoring system
No specific technical skills, but preferred if someone has experience on SAP, with basic knowledge on Credit Management, Treasury, Accounts Payable areas
Ability to share their skill and activities
Italian language
Ability to talk with client users
Ability to escalate
Ability to learn main business processes
Use of SAP environment or other tools (via internet, for i.e. trouble ticketing)
Business standard time is considered 9-18 Italy time
Potentially one weekend per month support is needed
Late start & late finish might be needed to cover 08:30 AM or at 07:00 PM Italy time

Order Processing Clerk Resume Examples & Samples

Investigate missing items and report losses and trends to management
Take Ownership of the Stock-Out Process
Ensure that all Outbound Cancelled Orders are 100% vetted
Monitor all departments as appropriate to ensure inventory transactions and location movements are turned in a timely manner as per schedule
Perform data entry as required to ensure all transactions are entered
Ensure appropriate management levels are aware of inventory problems and that corrective measures are implemented as directed
Cross train and work for other departments as required
Must have ability to present information and respond to questions from managers
Must have an ability to define problems and identify possible solutions
Must be able to easily navigate multiple systems

Order Processing Specialist Resume Examples & Samples

Administer the software fulfillment process, including but not limited to, generating and issuing customer license keys, responding to internal and external inquiries regarding keys, file resends, etc. and ensuring all downloadable files are current
Maintains the CRM (Salesforce) database; performs data entry and updates license records from sales orders
Works with Veeam sales and renewal staff to ensure timely and accurate distribution of license keys to customers
Review and process inbound sales orders; confirm accuracy of pricing, products and approvals; obtain approvals or missing information
Validates data integrity and troubleshoot issues within Salesforce
Responds to customer/reseller requests for information related to the company and products, pricing, license configuration and billing
Perform analysis of CRM (Salesforce) data by exporting appropriate data to Excel, compiling and reporting on findings
Maintains working knowledge of products, order fulfillment policies and procedures, contractual agreements and basic accounting processes
Perform general audit of sales orders to ensure accuracy
Bachelor’s degree in Business Administration or related field preferred. A combination of education and experience will be considered
Experience with software licensing and associated metrics
Experience with contractual, financial and procurement processes within enterprise environments
Must be able to complete and prioritize activities and track projects in a timely manner
Familiarity with contracts (i.e., reading and summarizing)
Exceptional verbal and written communications skills
Previous customer service and support experience desired
Data manipulation skills with Excel required; CRM (Salesforce) and quality assurance experience desired
Ability to work in a semi-autonomous and fast-paced environment; must be a high-energy, motivated self-starter
Working knowledge of Microsoft Office Suite is required
Modern, energetic, global working environment
Opportunities for professional growth and promotion
Work in a stable, dynamic company
Competitive salary, depending on skills and experience
Comprehensive healthcare
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Sales Order Processing Administrator Resume Examples & Samples

Candidates should have at least 6 GCSE’s or equivalent, preferably including English
Prior experience in a Sales Administration role would be advantageous
Prior experience of a CRM system e.g. Salesforce.com would be advantageous
Strong interpersonal as well as written communication skills along with diligence and organization skills are important to this role
Candidates should have the ability to work both independently as well as a part of a diverse team

Order Processing Manager Resume Examples & Samples

Consideration of existing rules (e.g. revenue recognition, booking, etc.)
Identify deviations between quotation and purchase order of customer
Responsible from order hand-over to invoicing
Checking and clearance of the SAP orders to ensure a proper process in the organization (purchasing, production, etc.) is carried out
Ensure orders are correctly entered into SAP
Accountable for order confirmations
Responsible for any installment invoices being issued
Bank guarantees coordination
Coordinate, check and alignment of agreed delivery dates between production and Customers / Sales Organizations
Shipping process coordination
Check and issue documents to fulfil requirements of letter of credits
Issuing export documents like (certificate of origin, packing lists, etc.)
Coordinate activities with custom authorities, chamber of commerce, consulate, bank, etc
Shipping Local point of contact
Ensure final invoices are issued
Establish and continuously check of processes concerning export control issues
Considerate of tax issues
Provide sales forecast figures
Ensure that the data quality of SAP orders is in a good quality
Implement consistent sales management processes and review it regularly
Define clear roles/responsibilities for all order management positions
Provide functional report to Export Control Officer (regular reporting needed)

Central Order Processing Specialist Resume Examples & Samples

Perform daily load optimization for retail outbound deliveries for assigned Distribution Centers, done within time constraints and considering all retail parameters
Use multiple systems for daily processing including OSI software, WMS, and Order Entry on Sega
Provide final documentation/file transfers on all optimized trips to all dispatch locations, DC’s and drivers
Ensure optimal workflow for order processing, retail optimization and work release in order to meet all time lines and partner expectations multiple times daily including weekend shifts as we operate 24/7 days per week
Review/verify all incoming retail orders. Follow up on any missing retail orders by contacting the store directly
Expedite all system updates for retail schedules for assigned Distribution Centers relative to seasonal/ special distributions, holiday, grand openings and other project related initiatives
Coordinate/Expedite retail, special requests and delivery of drop trailers to stores
Coordinate extra work flow during disaster recovery efforts for retail during weather related emergencies
During times of a weather crisis or system related issues the associate is empowered to make the best business decision they can based on all data at that time in order to resolve the issue and keep work load flowing
Focal point for communication from retail for all questions/concerns about ordering /timing of deliveries
Coordinate with Computer Assisted Ordering Department to ensure accurate retail ordering and delivery frequency
Provide accurate and timely information to Retail, Merchandising, Distribution Centers, Warehouse Operations and Transportation to ensure efficient workflow and workload planning. This exchange of information may involve some interpretation of established procedures/policies
Ensure optimum cube utilization based on load consolidation recommendations
Determine appropriate item reallocation by store for load balance and Communicate daily with retail stores about delivery changes
Research missing or left off freight for retail stores. Coordinate the reshipment with other departments or business partners in order to resolve the issue
Identify problems and assess process improvements to increase efficiencies
Use time based standards and production expectations, process periodic batches of work based on warehouse workload planning and warehouse departments, i.e. grocery, dairy, frozen in a time sensitive manner
Calculate time standards for loading functions
Considered a resource for less experienced staff on the team or by other departments for planning changes in expectations of work load management
Produce signer copies for retail, warehouse and transportation/delivery tracking
Responsible for creating routing summary to include door assignments for retail deliveries for each Distribution Center
Work as part of the team and be able to contribute individually and perform tasks alone on a shift unsupervised during weekends or nights
Act in a manner that motivates peers and reflects an acceptance of change and growth
Contribute ideas to support a continuous improvement culture
Act as an informal resource for associates with less experience
Responsible for the development, talent planning and performance management of self
1-3 years of combined experience in transportation/logistics/distribution related jobs
Flexibility in work schedule required due to weekend and night shifts
Working level of knowledge for company, business and industry practices
Experience in category, demand management, retail, merchandising, pricing, logistics, supply chain, procurement, or distribution
Experience with the following computer programs: Microsoft Office, SEGA, WMS
Knowledge of Warehouse Management and Transportation Systems
Knowledge of geography of our service area
Ability to work alone and be self- motivated
Must be willing to accept an Essential associate status. This requires flexibility with work hours and/or temporary relocation to perform duties in case of severe weather or natural disaster
Demonstrated ability to effectively use the Transportation and Warehouse Management Systems
Demonstrated ability to evaluate data, strategically troubleshoot and resolve problems using sound judgment
Balance operational needs across Distribution Centers, Retail Stores, Transportation, Merchandising, and vendors/partner providers
Maintain professional work relationship with work groups identified above
Provide timely and accurate communication to a variety of work groups across the organization
Strong attention to detail and follow-through
Proven time management skills with an ability to meet deadlines
Ability to self-prioritize and thrive in a fast paced environment
Active listener
Excellent organizational, planning, and communication skills

Tech Order Processing Resume Examples & Samples

Accurately transcribes the prescription and patient information from the referral documentation into the system for processing
Transfers Pharmacist Call Backs to a Pharmacist in order to complete the intake/referral of a patient for services
High School Diploma/GED and experience in pharmacy order entry
Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents, access information on-line, etc.)
Experience in calculating benefit usage balances, co-pays, days of supply, and other health insurance mathematical calculations

Order Processing Specialist Resume Examples & Samples

Ability to perform searches, document retrieval, document preparation and execution, filings and/or recordings at all jurisdictional levels
Assist internal/external customers and/or vendors with order fulfillment and problem resolution
Ability to understand, demonstrate, and explain CTLS service offerings, procedures, processes, methodologies and delivery options as well as jurisdictional requirements to customers, team members and/or vendors
Make well informed and timely decisions in order to meet client expectations and requirements
Make recommendations on how to improve customer satisfaction, customer retention, efficiency, revenue growth, cost savings and financial results
Challenge existing procedures and processes regarding the delivery of services, service offerings, and make recommendations to enhance and improve upon them with the objective of increased team efficiencies and overall improvements to customer and employee satisfaction
Assist customers, team members and/or vendors with training on all CTLS products, jurisdictional requirements and company databases while using a consultative approach
Strong attention to detail and able to maintain high quality work at all times
Foster teamwork in support of reaching individual and team performance goals
Offers helpful hints and shares best practices across team or wider group
Understand the full array of CTLS products and the ability to up sell
Associate's Degree or a minimum of 1-2 years’ equivalent experience in a fast-paced multi-functional customer focused environment
UCC, Mortgage, Secured Transactions, Lending industry, Paralegal (Paralegal, Legal Assistant or Legal Secretary), Commercial Title/Abstracting Commercial Banking or the equivalent experience
Strong customer service background
Industry related customer service experience necessary
Ability to manage and prioritize demands from multiple sources, external and internal
Ability to multitask and demonstrate ability to problem solve
Strong knowledge of MS office/internet, ability to learn new applications quickly and effectively
Excellent analytical, organizational, time management and problem solving skills
Able to work in a fast-paced, high-energy environment
Overtime may be required

Order Processing Co-ordinator Resume Examples & Samples

Ensure there is close co-operation and clear communication between OI and internal and external customers
Actively explore and find ways to meet the requirements of the customer and in doing so improves and maintain good customer relations
Acting as the customer’s representative within OI. Seeing issues from the customer’s perspective and representing the customers point of view
Support and inform management of any issues impacting customer delivery and satisfaction and suggest and implement solutions and improvements
Entering system orders onto E1 and all other associated tasks (e.g., Licensing, software ,sending Sales Order Acknowledgments, invoicing etc)
Entering Forecast Orders
Entering and dating small orders on E1 Including Estore Orders

Order Processing Specialist Resume Examples & Samples

Associate’s Degree, or equivalent, with 1-2 years data entry experience
Ability to type quickly and accurately
Previous CRM and web-based computer program experience desired
Ability to work independently and problem-solve effectively
Must have proactive and positive attitude
Must be team oriented

Order Processing Assistant Resume Examples & Samples

Keep abreast of policy/procedural changes that could effect sectional operation
Suggest improvements to existing procedures
Utilize Internet & Intranet applications as needed to confirm information which has been provided
Maintain a positive company outlook and example to coworkers
Employees will be required to follow any other job related instructions and to perform any other job related duties requested by their supervisor
Passion regarding the customer experience for both internal and external customers
Foster a culture of integrity, collaboration and respect
Proven demonstration of engagement and high performance day-to-day; both during peak and non-peak seasons
Ensure adherence to established departmental processes and procedures
Process knowledge of standard mailroom activities such as outbound/inbound mail preparation and deliveries, office supply requests, copy and scan activity
Ability to maintain accuracy and efficiency while maintaining high productivity is a must
Ability to effectively and professionally communicate with customers and co-workers
Easily adapt to changing or varying workloads

Sales Order Processing Administrator Resume Examples & Samples

Previous experience working in a Sales Administration position
Strong Microsoft Excel skills (i.e. Pivot tables, V-Look Up)
Excellent customer service experience
Attention to detail and strong organisation skills
Experience working on SAP or a similar billing/ERP system

Order Processing Representative Resume Examples & Samples

Logging and mailing out registered agent communications within a fast paced setting
Scrubbing data within the client's software system
Filing annual reports (paper and online) within the software system
Order placement for the client's customer base within a timely and efficient manner
1 year of experience working with Microsoft Office Suite (e.g. Word, Excel, Outlook)
Able to type 40 wpm
Detail oriented within a fast paced environment
Integrating information from multiple sources quickly and accurately
Gathering and analyzing data

Order Processing Supervisor Resume Examples & Samples

Actively participate and assist with the flow of work into and out of the facility (wave, track, print, systemically complete all customer orders) in order to meet/exceed well defined service level agreements (SLA) on assigned shift
Effectively manage competing priorities by business units (corporate) and departments (facility)
Ensure accuracy (100%) and timeliness (starting and closing) of all workflow waves
Effectively communicate with all business partners (internal - operational directors/managers and business unit liaisons (owners and representatives)) to ensure accuracy (100%) and service metrics are met or exceeded
Take an active role in resolving exceptions (any order not properly flowing through normal processing steps) by identifying, understanding root cause and eliminating root causes while maintaining timely processing and meeting/exceeding established service level agreements (SLAs)
Through continuous improvement methodology, improve workflow waving processes that will improve associate morale, service, cost per unit, quality and/or accuracy. Understand and properly manage all necessary expense levers in order to improve cost per unit while maintaining high levels of service, quality and morale
Maintain working knowledge of current innovations and best practices in the distribution area and investigate integration of these ideas to improve distribution function
Actively own safety (incidents, near misses, accidents, awareness, etc.) through full participation in all safety related matters (meetings, supporting initiatives, investigations, etc.)
Develop associates (non-exempt) through timely feedback, effective communication, proper expectations and training, mentoring/coaching so they can achieve their professional metrics/goals and take on roles of increased responsibility over time
Direct reports include hourly coordinator and/or specialist associates for wave/planning on multiple shifts
Assist with other projects as needed
General understanding and knowledge of the latest distribution center technologies (Manhattan warehouse management operating systems (WMOS)
Solid working knowledge of all Microsoft Office applications
Effective communication skills both written and verbal (influencing, collaborating, etc.)
Organization skills with the ability to prioritize competing demands
Ability in making sound business decisions (focus on the decision-making process and the use of solid data to formulate and implement decisions)
Leadership ability (focus on being proactive, leading/driving change, repeatedly achieving given goals, motivating people, coaching/developing people and being a good follower - disagree and commit)
Strong customer-focus (demonstrated success in identifying, understanding, aligning, delivering and following-up with internal and external customers)
Demonstrated success working in a team environment while meeting/exceeding expectations
Ability to work a flexible schedule and evening or weekend shifts
Demonstrated success with multi-tasking and the ability to adapt to ever-changing environment while maintaining clear focus on all priorities
BS/BA degree in a related field, preferred
2-5 years of managerial level experience with a preference of 1-3 years in the apparel distribution functional area
Experience leading teams of 5+ associates (non-exempt)
Experience working within a sophisticated Information Technology (IT) structure
Experience working a high volume, fast-paced Supply Chain environment
Analytical and leadership skills required

Order Processing Associate Resume Examples & Samples

Input Credit Applications for specialized large client accounts
Ensure all Dealer Orders comply with MRC policies
Enter Orders / Invoice with GL accuracy, Inventory accuracy, and commission accuracy
Problem solving at all levels in regards to orders, leasing, accounting, delivery, etc

Order Processing Agent Resume Examples & Samples

To ensure all customer orders are processed with the 24 hour Service Level Agreement (SLA)
To liaise by telephone with customers and Sales Engineers at time of order process if any issues are identified with the order
To record all activities relating to the customers order in the ERP system SAP
To process customer orders in chronological order highlighting any areas of concern to the management team
To manage orders being held in line within SLAs
To ensure customer orders are accurately processed in line with SLAs
Manage Accounts ‘Open Order Book’, escalating where appropriate
Use Salesforce (bFO) to raise delivery concerns to chase delivery dates if a customer or Sales Engineer request
The candidate must have experience with a Customer Care environment
The candidate must have computer proficiency with applications such as MS office, Lotus notes, bFO (Salesforce), with SAP experience
Confident & influential communicator
Ability to manage difficult situations
History of accurate data entry

Customer Order Processing Administrator Resume Examples & Samples

Candidate must possess at least a Diploma / Degree in Finance / Accountacy, Business Administration or any related field
At least 2-3 year(s) of working experience in the related field is required for this position
Knowledge in SAP for After Sales / invoicing / Accounts
Applicants must be willing to work in Glenmarie,Shah Alam
Full-Time positions available.

Order Processing Associate Resume Examples & Samples

Minimum of 2+ years of professional experience is required
Strong interpersonal and communication skills (oral and written)
Order processing experience preferred
Basic research skills, and experience using the internet for research is required
Must be proficient in MS Office applications ( Word, Excel, Power Point)
Must have demonstrated ability to work with Business Management System (Siebel) software, SalesForce.com, RightsCare and Oracle Service Cloud is desirable
He/She must be a technologically savvy worker with experience in current PC application software and knowledge of advanced capabilities of MS Office Professional application
Good Problem solving skills
Well-organized, detail-oriented, independent worker able to manage multiple projects
Strong organizational skills with an ability to multi-task
Must be willing to work as a team
Ability to work in a fast-paced and dynamic environment
Work on projects and other responsibilities as assigned
Ability to work extended normal business hours as needed

Order Processing Clerk Resume Examples & Samples

Excellent time management skills and the ability to prioritize work
Good attention to detail and accuracy
Customer service-oriented
Ability to work with and resolve complex customer service issues
Ability to maintain confidential and highly sensitive information

Head of Logistics & Order Processing Resume Examples & Samples

Managing all logistics and order process related aspects in respect of turbocharger deliveries, components and PEP supplies, i.e. order processing and scheduling, operative purchasing, warehousing and inventory management, subcontracting, outbound logistics, etc
Formulate, implement and periodically update the targets for logistics & order processing in accordance with the PG and BU-strategy and targets
Develop and drive the automation of logistics and lead them into the new age of digitalization
Full budget and cost responsibility within logistics & order processing as well as accountability for all other aspects, such as integrity, security and OHS, according to ABB practice in GPG Operations
Ensures the continuous improvement of the processes
Establish and applying tools like NPS and CCRP, continuously refine the global logistics organization with strong focus on own value chain (make/buy and investments) to achieve the on time delivery target, seamless interfaces with other GPGs/ PRUs and LBUs and development of own resources to ensure highest productivity
Ensure the right organization structure globally for logistics with optimum management, staffing, retention and growth of top talents

Sales Order Processing Supervisor Resume Examples & Samples

5+ years supervisory or management experience with an Inside Sales or Order Processing team strongly preferred
Ability to recognize departmental needs and take initiative to analyze process and work towards improvement
Demonstrated ability to be proactive in identifying risks
Shows excellent judgment with focus on achieving business goals
Ability to set goals within department and motivate staff to achieve results
Strong customer focus with a sense of urgency to customer needs
Basic project management skills
Excellent time management skills with proven ability to prioritize appropriately

Order Processing Associate With French Resume Examples & Samples

Experience in finance or a related field
Language Skills: English
Second language: French
Proficiency in Microsoft Office - Word, PowerPoint, Access and Excel
Excellent verbal and written communication skills as well as strong customer service skills
Deep analytical and problem solving skills
Experience working in a shared services, process driven or service centre environment

Order Processing Coordinator Resume Examples & Samples

Maintains financial records for multi-currency subsidiaries by analyzing general ledger accounts
Prepare balance sheet reconciliations, analyze activity and distribute analysis to accounts owners
Post adjusting journal entries as needed
Support monthly close process by assisting with sales order processing and reconciling intercompany accounts
Review and verify employee submitted expense reports adhere to company policy
Provide supporting documentation to outside auditors
Perform special projects and ad hoc analysis as needed

Order Processing Administrator Resume Examples & Samples

Review all incoming DTPOs for integrity, accuracy and completeness
Verify order compliance with sales promotion terms and conditions
Archive relevant sales order data electronically via Docuware
Report daily, weekly and monthly sales and backlog numbers
Respond to Sr. Management requests for ad hoc information utilizing available data resources
Contribute to department goal of continuously improving processes in Sales Planning
Bachelor’s Degree required in related field
2+ years truck industry experience desired
Strong interpersonal skills including the ability to communicate clearly and concisely and work effectively with a wide variety of people and functions
Demonstrated ability to gather facts and resolve problems in a positive and efficient manner
Applicant should be detail-oriented and able to perform time-sensitive tasks simultaneously with minimal supervision
Experience with Microsoft Office Suite with practical skills using MS Access and MS Excel to read, manipulate and analyze data

Supervisor Central Order Processing Resume Examples & Samples

Supervise and assign/schedule work to COP associates to meet all operational requirements
Responsible for hiring/training new associates in WMS, OSI and Order Entry activities and systems hardware troubleshooting
Develops associates goals/objectives by providing clear and effective feedback. Promotes self-development
Conducts associate performance reviews
Lead and direct associates with effective communication to accomplish assigned tasks
Coordinate the vacation coverage calendar for the COP team, while managing over time constraints
Keep track of sick time and provide coverage during absences as needed for associates
Initiate/Coordinate cross training between COP teams for contingency planning and disaster recovery
Responsible for evaluating and recommending modifications to procedures or processes impacting their work group or distribution center
Be able to handle day to day problems associated with the work area
Act as the technical resource within their area of responsibility (i.e. COP)
Contribute to writing Standard Operating Procedure manuals for all COP tasks
Expedite testing and training of new WMS, OSI and Order Entry functionality and able to effectively communicate any feedback to the proper departments of any recommended modifications to the WMS, RF network, OSI and Order Entry systems
Research and recommend opportunities for better optimization of retail outbound deliveries, analyzing current work flow process, and necessary adjustments to work shifts depending on timing of order processing and distribution selection of product
Act as a liaison to exchange information as needed with customers and associates in retail, merchandising, trucking, and distribution to ensure understanding of varied situations, document problem resolution, and continuity of relationships
Expedite any emergency retail orders to the DC for selection. Initiate Rush orders to support request from merchandising for critical add product item immediate shipment
Lead disaster recovery efforts for order processing and coordinate with the COP specialists as necessary
Has clear knowledge of departmental policies, principles and concepts in a specific field
Coordinate special retail requests with DC/dispatch/CAO teams
Act as the liaison between distribution, merchandising, retail and trucking to solve problem concerning order processing, delivery schedule maintenance issues, WMS work release system issues
Backup to COP manager for meetings/projects
Responsible for evaluation of workflow and operational initiatives, able to make recommendations to ensure optimum outcomes in a proactive manner
Research system issues and feedback from any retail or DC location as it refers to our performance
Ensure, triage and balance operational needs across multiple DCs, Retail, Transportation, Merchandising and Vendors/ Partner
Provide as well as cultivate and maintain professional work relationships within these work groups
Provide timely and accurate communication to the Manager of COP and a variety of work groups
High school graduate
3 years in transportation/distribution field
Experience in prioritizing to meet demanding deadlines
Solid Demonstrated ability to effectively use the Transportation and Warehouse Management Systems with a high degree of knowledge and skill
Full Understanding of the geographic areas of service as well as the transportation industry
Possesses and demonstrates ability to prioritize, multitask and organize work while balancing and meeting individual, group and operational demands
Demonstrated ability and insight to proactively evaluate data, strategically troubleshoot and resolve problems using sound judgment
Highly developed organizational/time management skills
Ability to manage multiple tasks while working under pressure
Ability to identify system issues and either propose a resolution or contact correct IT support
Ability to act as a resource for other associates or business units
Ability to push back when appropriate in a respectful manner
Ability to apply critical thinking when making a decision or solving a problem
Ability to apply people management skills and to work with manager in coordinating smooth workflow

CPF Order Processing Assistant Resume Examples & Samples

Daily Order Processing for an assigned portfolio of Dell’s Accounts
Provide a high level of customer service by efficiently processing complex purchase orders
Liaise with Program Management/Sales team to resolve order queries prior to order entry
Liaise with the factory on illegal and rejected orders & process orders identified for rework
Develop appropriate level relationships within key accounts and attend account reviews as required via conference call & video calls
Conduct any adhoc requests as required by business needs; maintaining a flexible approach to your working day and activities
Have experience of a Data Entry or Call Centre / Busy Office Role
Exceptional Attention to Detail
Experience in MS Office - particularly Excel, Outlook
Strong Organisational Skills & Ability to work as part of a team
Degree in any discipline
Recent graduate or have graduated within the last 12 months

Order Processing Representative Resume Examples & Samples

Receives and processes customer orders, in a fast paced setting, according to specified policies and procedures
Process price and availability requests, according to customer specific restrictions and requirements
Initiate follow up requests from customers, utilizing strong oral and written communication skills to provide thorough feedback to Customer Care Center Representatives
Manage customer calls in such a manner as to maintain a high level of customer support and satisfaction exceeding every customer’s expectations every time. Achieve pre-determined service levels (i.e. call volumes, wait time metrics, abandon call rates)
Achieve individual pre-determined agent metrics (i.e. phone productivity and error reduction)
Drive for “best in class” customer service
Respects confidentiality of company sensitive information
Bachelor degree or high school diploma with (3) or more years experience in a customer service environment. Preferred call center experience
Outstanding communication skills, both written and oral
Possesses a Customer Service attitude, and is willing to learn
The CVA organization has the right to deem a person qualified for a position if that person has had one or more years experience in the position or similar position

Sales Order Processing Admin Resume Examples & Samples

Review and process orders in a timely and accurate manner
Track and apply Reseller discount and/or Sales Promotional/RSM approved discounts to orders
Communicate required adjustments or corrections to orders directly with Resellers and/or RSMs
Provide Sales support and customer service to end user customers, Resellers and RSMs
Coordinate with Post, Technical Support and Administration/Operations Departments to provide end user customer and Reseller support
Receive inbound prospect inquiries and direct to appropriate Reseller for given territory
Process Reseller Marketing Co-op Claims
Entry level 0-1 years of experience
Possesses moderate understanding of general aspects of job preferred
Computer skills (specifically, typing, Excel, Word, Microsoft Outlook, and Oracle)
Time Management Skills - The ability it prioritize responsibilities
Ability to handle stressful situations such as heavy/varying workload and order accuracy

Order Processing Clerk Resume Examples & Samples

Good written, verbal and telephone communication skills
Good data entry and organizational skills
Detail oriented and good follow-up skills
Ability to effectively manage many priorities and issues
Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software

Order Processing Associate Resume Examples & Samples

High School Diploma or equivalent and experience in a related field required
Experience with SAP ERP system
Expertise in Order-to-Cash function including best practices, technologies, processes, procedures and tools
Experience working for a multinational organization and working with colleagues internationally
Processed and Packaged foods industry experience

Order Processing Specialist Resume Examples & Samples

Adhere to department performance goals and quality standards
Professionally answer inbound calls through a phone queue system
Accurately enter and process sales orders, quotations, and related transactions
Work cross functionally with sales, accounting, operations, and the extended supply chain team (internal customers)
Be able to work independently, while knowing how/when to handle or escalate critical issues
Continually maintain awareness of Fluke product offerings
Operate under Fortive’s corporate compliance standards, values, and ethics
Two to three years of direct customer service experience in a team call center environment
Proficiency with Microsoft Office applications (Windows, Word, Outlook, Excel)
Able to maintain punctual and consistent attendance; flexibility to stay late on critical month, quarter, and year end commitment dates
Able to sit in a workstation facing a computer for extended periods of time
Strong interpersonal, written and oral communication skills
Ability to multi-task under pressure in a demanding environment
Prior experience with Oracle, Cisco, and/or Zendesk applications a plus
Experience working with government contract entities
Team player who promotes a positive attitude

Back Order Processing Specialist Resume Examples & Samples

Able to understand instructions whether they are written or verbal, and follow said instructions
Adhere to all facets of safety policies and procedures
Able to deal with fast pace environment
Read/Write/Speak English
Team Oriented – Work well with Team members to achieve goals
Excellent Time Management
Excellent Microsoft Office Skills
Ability to breakdown failure modes to determine root cause and apply corrective actions

Order Processing Department Coordinator Resume Examples & Samples

Collaborate with the team members to monitor any incoming customer sales orders via EDI to ensure they are successfully uploaded the system with the correct information
Manually process into the system customer orders received via soft copy or retrieval via customer web portals
Finalize sales orders by providing customers with order confirmations and revise order information prior to procurement
Initiate the allocation process to handle customer sales orders that require immediate delivery from items currently stocked in the warehouse. In addition, you will continuously monitor inventory to ensure products are not below re-order levels
Consult with Sourcing, Merchandising, and Logistics departments to obtain the most up-to-date information on production and shipping lead times
Obtain factory purchase order approvals from the Merchandising Department and signed factory purchase order confirmations from vendors
Create, forward and manage Purchase Orders to INA’s Agents, Domestic and International Vendors for the procurement of products to fulfill customer sales orders and replenishment inventory. Report on same

Wpsa-order Processing Technician Resume Examples & Samples

Monitors the index queue and accurately attaches prescription, referral or other images to patient referral/profile
Researches referrals and obtain prescriptions for new or continued treatment from the appropriate MD offices via phone or fax
Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets)

Sales Order Processing Clerk With German Resume Examples & Samples

Managing, organizing and updating relevant data in Sales Order Processing using database applications
Tracking of changes in client´s contracts, cash refunds, invoices, cancellations of requests, etc
License updates for the client
Communication via systems (SAP) and email with the client in Germany and other teams in different countries
Working across various teams/processes
Reporting activities

Order Processing Specialist Resume Examples & Samples

Accurately customer orders/returns
Effectively manage orders to ensure timely shipment
Provide quality responses to delivery, price, order status, item clarification; explaining with tact and diplomacy any potential order problems
Work well with other teams as needed
HS Diploma or GED; Associates or Bachelor’s degree preferred
Experience working in Oracle preferred
Experience in Order Management role desired
Highly motivated and able to work independently to meet deadlines

Central Order Processing Specialist Resume Examples & Samples

1-3 years of combined experience in transportation/logistics/distribution related functions
Geographic Knowledge of geography of our service area
Excellent customer service, communication, verbal and written skills
Able to multi-task in order to meet time lines for multiple areas
Consistent and accurate results when under pressure
Ability to work alone and be self- motivated yet provide feedback and suggest improvements to increase the entire Team's performance
Must be willing to accept an Essential Associate status. This requires flexibility with work hours and/or temporary relocation to perform duties in case of severe weather or natural disaster
Demonstrated ability to evaluate data, strategically troubleshoot, and resolve problems using sound judgment
Balance operational needs across Distribution Centers, Retail Stores, Transportation, Merchandising, and Vendors/Partner providers
Maintain professional work relationship with internal and external business partners
Provide clear, timely, and accurate communication to a variety of groups across the organization

Order Processing Rep Resume Examples & Samples

Advise customers regarding sea freight import procedures, international regulations (ex: payments procedures)
Obtain and produce all pertinent information (overseas, bank related documents, consulates, government agencies, etc.)
Assist Intermediate and Junior agents' members in problem solving
College degree in Logistics and transportation
More than 5 years of experience in the transportation field

Specialist, Order Processing Resume Examples & Samples

1: Functional Expertise
Processes all single phase UPS orders from region assignment within the required turnaround time of not exceeding 24 hours
Processes Special Order Requirements such as DP Manual Entry orders and Transfer Orders
Reviews Project Registration Details in Partner Portal and releases the order for processing
Processes after-invoice adjustments in a prompt manner to avoid unnecessary credit hold to customers
Processes Return Good Authorization in a prompt manner to avoid unnecessary credit hold to customers
Uploads Sales Documents in PartnerWeb (e.g. Purchase orders, proposals, tax exempt certificates, etc)
Assists in completing Vendor Questionnaire Forms
Manages the CSG, Fax or PO mailbox by ensuring all requests for quotation, purchase orders or technical queries are addressed or assigned a contact person
2: Customer Commitment
Creates solutions to customer problems. Provide sound recommendations to their queries. Provides resolution the first time
Completes workload on time. Monitors if transactions are processed in a timely manner
Implements error-proofing method to ensure all transactions done are accurately
Responds to all order inquiries from Management, Manufacturing, Traffic, Material
Reviews Cullinet reports to monitor sales order progress, backlog, identify order delays, shipment holds, and contract and credit holds, and take necessary steps to notify customers
Performs a variety of Administrative Support to FDO Sales Representatives
3: Internal Communication
Records and submits periodic and/or quarterly transaction records, log sheets and/or trackers
Plans, executes and manages own workload and projects in cooperation with line leaders
4: Continuous Improvement
Identifies problems areas and sources, offers possible solutions and escalates to line leaders/seniors when necessary
Assists in identifying any process improvements related to order processing cycle
Assists in keeping up-to-date support processes documents, initiates and apply changes to process documents when needed
5: Team Support and Development
Fulfil other reasonable duties and projects as required
Serves as back-up for next level similar or related function for business continuity
Serves as point-of-escalation for product-specific technical/procedural queries from peers and junior members
Provides work direction and guidance to junior employees when needed
Assist in conducting training of new associates
Assist on facilitating cross-training of other team members
Participates on different activities initiated by the Business Unit and Team to promote work life balance and effective team
2 years experience in Customer Service
1 year experience in Order Management
1 year experience in Back office Support
Must have extensive knowledge and be able to comply with all internal policies
Must review all orders to ensure they are in compliance with sales policies, pricing, and contractual agreements
Very good attention to detail, follow-up, extreme sense of urgency and perseverance
Resolve Internal and External customer issues in a timely and professional manner
Ability to resolve conflict expeditiously under intense scrutiny of the Sales Force and management
Keen attention to the Sales Force’s requirements, needs, wants etc. is mandatory
Ability to work in a fast paced, high-pressure environment, and provide timely and accurate follow up to inquires
Ability to perform all duties with the least amount of supervision
Time management and strong Interpersonal skills
Strong Team Effort mentality

Order Processing Specialist Resume Examples & Samples

Candidate should have excellent customer service skills and be able to manage confidential information accordingly
Should possess and demonstrate problem solving skills and the ability to work well under pressure
Provide excellent customer service via the phone, email, and ticketing system
Fulfill and process orders with accuracy and in a timely manner to maintain and improve departmental KPI’s all while focusing on reducing freight and inventory costs
Must have the ability to evaluate key data points and make decisions based on reports
Resolve requests in a ticketing system in a timely manner according to department KPI
Respond to email requests in a timely and professional manner
SAP S4 Hana experience preferred, or the ability to learn a new ERP system I an efficient manner
Assist the shipping team and other departments as needed
Participate in year-end Physical Inventory
Help and resolve special projects when assigned
Must be a team player and work well within the department to accomplish Supply Chain goals and objectives
Previous experience in a corporate environment preferred
Ability to demonstrate time management skills
Microsoft Office, such as MS Word, Outlook, and Excel. Additional experience in an ERP system a strong plus. SAP experience preferred
Must work well in a team environment promoting unity, communication, and collaboration
Must be a motivated self-starter with the ability to problem solve

Order Processing Clerk for a Top Organization Resume Examples & Samples

Receive, review and enter orders into data system
Review orders for errors prior to sending to shipping
Handle all phone calls/faxes for order processing
Escalate issues to managers as needed
Work with cross-functional teams to ensure assigned tasks are complete
Provide tracking information to customer
Handle all emails/phone calls for customer claims
Process all claims/deductions in ARGH database
Process expired returns for Affordable Pharmaceuticals
Call or mail correspondence to customers as necessary in order to update accounts
Verify inventory daily. Communicate any variances with the shipping department
Issue inventory return call tags as necessary
Provide support for other departmental projects as needed
All other tasks assigned by supervisor or manager
This job description is intended to describe the general nature and level or work being performed by persons assigned to this classification. It is not intended to be an exhaustive list of all job responsibilities, duties and skills required for this position

Assistant Manager Order Processing & Shipping Resume Examples & Samples

To receive and scrutinize orders from sales offices and customers and fulfill order requirements
Order scrutiny, coordination with production and purchase, communication with customer and sales team, supervising shipping, invoicing, follow-up with sales offices/customers to maximize dispatches
Communicate with customers on order querries and commercial requirements
Understand the customer contract and conduct the contract review meeting
Working closely with other departments to ensure that the customer requirement has been complied. Communicates any changes in customer requirements to the organization
MIS on orders and revenue to management
Co-ordinates storage, transportation and delivery of goods
Follow up on revenue recognition and payment collection
Work out discounts and margin and ensure adherence to approval matrix for price and payment terms
Ensure compliance to company’s statutory, FCPA and other compliance requirements
Periodical review and revision of price list
Procurement of boughtout accessories as per customer order
Negotiate prices and terms with suppliers, vendors, or freight forwarders

Order Processing Specialist Resume Examples & Samples

Applies acquired job skills and company policies and procedure to complete assigned tasks. Post Sales (tech support, repair and calibration)
Performs contract review on incoming service PO’s, contracts, etc… ensuring all a requirements are provided as necessary to perform work in customer service center
Communicates with customers to ensure all customer requirements are met
Provide quality responses regarding product availability, status and delivery of customer orders
Act as an information source on customer service issues, taking and placing
Calls and emails as needed
Normally follows established procedures on routine work
Requires instructions only on new assignments
Works on assignments that are semi routine in nature but recognizes the need for occasional deviation from accepted practice
Typically requires a minimum of 1-2 year of related experience
At least five years of Customer Service / Order Entry experience
Proficient in International documentation requirements
Working knowledge of International freight and shipping terms
Of Microsoft Office & Lync or like system
Working knowledge of Oracle, AS400, Visma or similar system
Strong communication
Fast and accurate data entry ability
Flexibility to multi-task and work in a team environment
Excellent time management, prioritizing tasks and meeting deadlines

Order Processing Clerk Resume Examples & Samples

High school or above,master basic English
Excellent in PC skills,fast typing skill with high accuracy
Detail oriented,self-motivated and strong initiaive,willing to accept rotating shift
Strong team-work spirit
Be able to work carefully and efficiently
High sense of customer service

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