Order Specialist Resume Samples

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D Denesik

Dexter

Denesik

59415 Cordell Manors

New York

+1 (555) 111 5438

59415 Cordell Manors

New York

Phone

p +1 (555) 111 5438

Experience Experience

Boston, MA

Ad Order Specialist

Boston, MA

Thiel LLC

Boston, MA

Ad Order Specialist

Advise and train the sales staff on the established Standard Operating Procedures and assist in resolving issues
Provide and maintain excellent customer service to hub management, business unit personnel and external customers
Support and provide back-up for Ad Order Specialist team
Ensure the rate ordered is the rate provided by the sales division and complies with internal controls
Provide tearsheets upon request from the CCC and sales teams
Provide tearsheets for all ads as requested from advertisers
Work with the business unit on all billing issues

Chicago, IL

Sales Order Specialist

Chicago, IL

Vandervort Group

Chicago, IL

Sales Order Specialist

Provide support and assist in the resolution & clarification of order information, invoicing, collections and passwords
Perform other assignments as directed by manager, or others as may occur
Approach duties proactively, seek out areas for improvement and growth, and maintain a high-quality work product
Develop in-depth knowledge of BMCs licensing model, and pricing, to provide quoting support to our EMEA Sales Team
Providing guidance and support to sales on quote preparation related to Commercial-, Legal- and RevRec policies, order processing and customer order issues
Ensure all orders are submitted on a timely basis according to established order submission deadlines
Takes action to monitor and control costs within own work horizons

present

Houston, TX

Merchandise Order Specialist

Houston, TX

Orn, Brekke and Altenwerth

present

Houston, TX

Merchandise Order Specialist

present

Sample Room & Store 100 management – tracking and organizing
Log ‘Top of Production’ samples and distribute to assistant buyer same day as received
Log 'Top of Production' samples and distribute to assistant buyer same day as received
Sample Room & Store 100 management - tracking and organizing
Create, maintain and track missing sample log
Organize samples on racks for assistant buyer to hang in ranking order for Merchandise and Show and Tell meetings
Transferring data from Excel into operating system

Education Education

Bachelor’s Degree in Proficiency

Baylor University

Bachelor’s Degree in Proficiency

Skills Skills

The ability to manage stress without it negatively effecting work quality or professional demeanor
Knowledge of, or the ability to learn, all order related software and system tools (as listed in Key Area of Responsibility)
Knowledge of Microsoft Office tools, or the ability to learn and master these tools
Excellent organization skills and a high level of comfort handling details
Excellent oral and written communication skills. Ability to lead problem solving activity
Our total compensation approach includes a competitive base salary, 401(k), strong work/family programs, and medical, dental and disability coverage
Ability to coordinate and prioritize multiple tasks successfully in a fast paced environment
Ability to think creatively and adapt well to change
Ability to read, analyze and understand customer contracts, corporate policies, and miscellaneous order documentation
Excellent work attendance records and habits

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15 Order Specialist resume templates

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Market Data Order Specialist Resume Examples & Samples

Maintain user and services inventory for various Market Data vendors on a Global level
Complete requests for New access/Transfer/Cancel for the services managed
Understand the business requirements and address reporting requirements
Validate user lists and update inventory
Update and create process notes
Actively participate in team’s inventory maintenance project
Provide assistance on Ordering process and update the requestors on request status
Higher degree, preferably in Economics
2-3 years of order processing experience
Exceptional Microsoft Office skills
Exceptional accuracy and attention to detail
A proven track record of delivering results within deadlines
Market Data experience in a financial institution a plus
Experience in Finance sector is an advantage

Purchase Order Specialist Resume Examples & Samples

Ability to manage complex databases and information systems, advance level in excel is required, SAP desirable
Embrace problems as opportunities, not as a process stopper
Constantly looking, proposing and leading process improvement projects
Look for the best practices in other areas or countries to constantly improve the purchase order management process
Buying Plan analysis and tracking based on future demand and upload systems
Execute, analyze and create PO in SIS environment and transfer to adidas system
Place purchase orders in adidas system and prepare the PO interface and transfer them to GPS under the correct sourcing scenario (ordering office client)
Manage purchasing orders until ex factory dates and assure on time requested delivery
Communicate and inform the PO´s deliveries
Evaluate the PO´s deliveries to xecute within the airfreight approval process to comply with regional policy, if necessary
PO Management activities through throught WFM / GTS
Local Production PO updates in GPS
WFM user reports
KPI’s: MDP, Pull forward, Order Acceptance, Avaiability and FCST Convertion Rate
IT: Outlook, World, Excel (Advanced), Power Point, ERP such as adiRace, SAP, etc
Spanish: desirable
University degree in Supply Chain Business Administration, Engineer or Logistics
Professional background: experience in supply planning, demand planning and/or sourcing functions
Leadership with skills, but no experience requested

Market Data Order Specialist Resume Examples & Samples

Order Processing Management; processing orders for market data products through an online order tool (RPM)
Verify completion of pre-order stages (Signoff)
Contact Vendor, place order, follow up for delivery and confirm order receipt with banker
Working with extended Market Data team to centralise all MDS orders
Update tracker file and maintain status notes for all orders
Maintain and develop KPI’s and statistics relating to the work-flow
Resolve queries with vendors and requestors in a timely manner
Creation, Deletion and Transfers of accounts for a range of 15 products
Proven track record within an Investment Banking/Administration role
Market knowledge within a specified business area preferred
Sound knowledge of the key vendors in this sector and the various commercial models employed
Advanced MDM knowledge is essential
Strong PC knowledge, particularly Excel, PowerPoint, Word
Good secondary school/college education
Under graduate degree not a prerequisite
No professional qualification required
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience

Purchase Order Specialist Resume Examples & Samples

To place purchase orders in adiRace and transfer them to the GOPS system (Global Operations)
To coordinate the airfreight approval process to comply with regional policy
To create the product availability report in preparation for the inbound meeting and 100 percent meeting
Industry: Consumer goods
Excel advanced

Merchandise Order Specialist Resume Examples & Samples

Minimum high school diploma required
Manual labor required (i.e. Carrying boxes of Merchandise, Organizing samples)
High degree of proficiency MS Office Suite, Outlook & Internet applications
Excellent organizational, time management and communication skills
Ability to work in a fast-paced and deadline-oriented environment
Self-motivated with critical attention to detail, deadlines and reporting
Available to work a flexible schedule

Ad Order Specialist Resume Examples & Samples

Ensure the rate ordered is the rate provided by the sales division and complies with internal controls
Active participation during internal audits
Working knowledge of billing systems
Ability to balance numbers
Work in a virtual environment
2+ years of general clerical work experience
Demonstrated customer service
Proficient in billing
Excellent communication and interpersonal skills to work with internal and external customers and in a virtual environment

Senior Purchase Order Specialist Resume Examples & Samples

Acts as a primary contact for Supplier inquiries which relate to PO/Invoice discrepancies
Maintains good working relationships with key Suppliers and Clients
Reviews key Supplier statements on a monthly basis to ensure all invoices are resolved and paid within payment terms
Manages Match Exceptions to ensure all exceptions are investigated, resolved and escalated if necessary in a timely manner
Contacts Employees to complete receipting of goods and escalates if necessary
Provides purchasing, purchase order and system expertise to Accounts Payable and other Internal Clients
Day to day management of the PO Inquiries, Mailbox responding to all purchase order related issues and questions
Monitor all purchase orders to ensure they are being dispatched to the Suppliers correctly
Monitor all Accounts Payable Journals daily, investigate and resolve any that are unbalanced or in suspense
Advise the AP Manager, Controls of any technical and interface issues and work with Finance Technology to resolve any issues

Ad Order Specialist Resume Examples & Samples

Trouble-shoot and resolve quality issues, complaints from advertisers and shortages/overages with production, mailroom, circulation, printers and sales staff
Coordinate Press Products (special sections)
Coordinate insert orders, Star Notes, Direct Mail/creative – order in POET, upload creative to appropriate FTP portal for printing
Ensure ordered products arrive to PPC for insertion/application/delivery
Teamwork, work in a virtual environment
Multi-tasking and coordination of several projects at one time
Proficient in Excel and formulas
Basic Excel skills

Data Entry / Ad Order Specialist Resume Examples & Samples

Accurately enter all advertising orders for all segments of media into the advertising billing systems
Initiate and implement quality control
Work with the business unit on all billing issues
Trouble-shoot and resolve quality issues, complaints from advertisers, and shortages/overages with production, mailroom, circulation, printers, and sales staff
Advise and train the sales staff on the established Standard Operating Procedures and assist in resolving issues
Is aware of and adheres to Sarbanes Oxley + F/ARM requirements
Provide and maintain excellent customer service to hub management, business unit personnel and external customers
Support and provide back-up for Ad Order Specialist team
Accurate data entry skills
Customer/client orientation
Required Knowledge, Skills, Abilities
2 years of applicable experience
Ability to problem-solve
Excellent communication and interpersonal skills to work with internal and external customers

Purchase Order Specialist Resume Examples & Samples

Lead Liaison with Buying Groups in obtaining final POs and processing as well as communication on production statuses, including Packaging and shipping communication
Complete all order entry from buyer PO’s into order management system(s) for bulk production
Partner with Fanatics Apparel Merchandising, Planning and Sourcing in developing execution plans and providing recommendation for order processing
Partner with Production Planning and Sourcing to understand the capacity limits and lead times. Quantify an order acceptance process to set key expectations to the buyer at time of order
Assist in the RTV process with owned and partner retailers
Assist sourcing and allocation teams with account setup requirements
Assist Production planning with order data management as needed
Quantify feedback from Buying Groups and Merchandising to influence forecast and support objectives for category growth
Utilize on order reporting tools to communicate any delays in shipment of goods
Responsible for FOB and royalty costs updates to buying system at the line item level
Manage Calendar for FOB updates to buying system based on PO in DC date
Prepare monthly actual and expected PO receipts by buying group including backorder status
Make time preparation/availability for Hot Market events that occur outside of standard business hours
1+ years Merchandise Planning experience, retail buying or wholesale or combination of both would be ideal
Strong analytical and quantitative skills; computer proficient with Microsoft applications
Strong communication skills including the ability to work in a team environment; solid written and verbal communicator
Ability to meet deadlines, prioritize workload, adapt to change and maintain composure under pressure
Strong systems understanding

Ad Order Specialist Resume Examples & Samples

Responsible for handling the preparation and placement of immigration employment advertising
Work closely with nationally based agencies and advertisers regarding ad copy, scheduling, placement, tracking and proof of publication
Follow up regularly with assigned accounts via phone and email
Provide tearsheets for all ads as requested from advertisers
Provide tearsheets upon request from the CCC and sales teams
While priority will be to facilitate ad placement and client needs, additional data admin tasks may be assigned on an as-needed basis, if time allows
Ability to multi-task and meet critical deadlines
Computer and phone skills
Advertising and/or marketing experience preferred, but not required
PC and Internet proficiency a must

Customer Order Specialist Resume Examples & Samples

Minimum Undergraduate degree
Excellent communication skills with high focus on providing world-class customer service
Demonstrates strong organizational skills and ability to prioritize and manage a high volume of customer orders and requests
Strong analytical and problem solving skills, and ability to make quick and smart decisions
Work directly with Sales and Operations and effectively interface with customers and vendors (warehouse/fulfillment centers, logo printers and freight forwarders) to manage orders from start to finish
Ability to clearly communicate all customer requirements and shipments to both internal & external sources
Manage specific customer accounts for both Contigo and Avex brands
Honest, solid work ethic and self-motivated; individual must show a strong sense of urgency in a dynamic and fast-paced environment
Knowledge of Microsoft Navision and/or SAP ERP systems is a plus

Client Order Specialist Resume Examples & Samples

In supporting the Sales & Service Teams, the Specialist should
Be responsible for all necessary and common activities concerning creating and approving accounts, assisting with opportunities, approvals, contracts, contract negotiations and accurately entering information into systems in a timely manner
Provide expertise, understand cause and effect of actions and system limitations to meet client expectations
Manage and administer the “Order to Bill” process
Be accountable for adhering to SOX compliance, Business controls and SLAs
Be responsible for ensuring that approvals are in place
When paperwork is returned from clients, confirm all documentation is in order before sending for countersignature
Obtains information required to process orders (such as user data)
Initiate order fulfilment and monitor billing to ensure information is correct
Own Billing Query Resolutions
Be resourceful when undertaking research and take the necessary corrective actions according to the applicable guidelines, and process credits/rebills where required
Co-ordinates with other internal teams where needed, and updates requestor on process of queries
Field external client billing queries, co-ordinate resolution with stakeholders, provide clients with regular updates until resolution is met
2+ years of order processing experience, knowledge of CRM / PeopleSoft or any other management solutions
Experience of billing resolution and attention to detail
Experience working with multiple internal groups to see a task or project through to completion
Proficient in MS Office Suite & Other Online systems
Quality driven, detail-oriented
Able to multitask, meet deadlines, work independently
Proactive approach to learning and development and adapt to dynamic environment
2+ years of customer facing experience
Proficient communication and interpersonal skills
Fluency in English and other languages (verbal and written)

Order Specialist Resume Examples & Samples

Receive and process (data entry in B2B GERP system) incoming purchase orders (generally via email) from Lighting customers with the full understanding of SKU’s, pricing rules etc
Performance will be measured by annual Sales of Lighting team, order data accuracy, timely processing and maintaining a good overview and planning of newly received orders
Assist customers with order updates (Ex: Tracking numbers, order status, and lead times), customer complaints and preparing paperwork
Proactively assesses, clarifies, and validates customer requirements to register new accounts and generate ship to codes in B2B GERP system
Enter project pipeline data in B2B GERP system and monitor open orders until order is fulfilled and expedite order processing when needed
Provides status reports of open sales orders and monthly sales results to the sales team
Communicates and interacts effectively with internal staffs, peers and other departments at all levels of the organization
LI-ML1

Claims & Change Order Specialist Resume Examples & Samples

Must have ability to know specific claim type and anticipate and identify actual and potential claims and changes at an early stage
For Change order and claims, manage notification of client or other party per contract specification that is non-adversarial and within specified time limits in writing or as specified
Quickly identify records and documentation that will be required to substantiate the claim or change order
Educate project teams on the retention and importance of record management and documentation including use of photographs, detailed reports to other party , letters, meeting minutes, detailed daily reports, progress meetings, actual cost support, etc
Conduct and perform both time and cost impact analysis
Draft all communications to client regarding changes and claims for Management signature
Prepare for and conduct negotiations including assurance that all information is current and complete if requested to do so. Structure change or claim documents to focus on our win theme / strategy and eliminate insignificant and weak information that could lead to time consuming discussions and arguments. Identify our strengths and opponents / clients weaknesses. Provide early recognition of potential problems or confrontations and anticipate opposition’s next move
Work with and support both company and outside attorneys in the event of dispute resolution
Take responsibility for development and management of claims and changes throughout the process
Previous experience on US Army Corps of Engineers or Navy projects
Minimum 10 years of progressive and successful claims development and management within the construction industry
Ability to develop and manage a team of professionals
Superior knowledge and experience with all change types
Strong Working knowledge of the Federal Acquisition Regulations
Superior Knowledge and experience with “after the fact” and “forward pricing” of claims and Changes
Superior ability to develop systematic and accurate documentation
Working skills with standard software,Timberline estimating and Primavera P6 software is preferred

Sales Order Specialist Resume Examples & Samples

Preparing partner quotes
A graduate with excellent English language skills both written and spoken (essential that international partners can clearly understand the candidate both in writing and verbally)
2 to 3 years of experience into order management is required
Experience into quoting & sales support is preferred
Should be willing to work in rotational shifts (9 AM to 6 PM & 12.30 PM to 9.30 PM)
Knowledge of SFDC, Big Machines, Aptus, Oracle and other related tools is a plus

Change Order Specialist Resume Examples & Samples

Review Contract correspondence and basis of proposed Contract changes
Provide advice to Resident Engineering team, respond to inquiries and prepare draft correspondence
Extend out pricing and complete processing of time and material tracking sheets
Manage change order documentation and the change order tracking system
Identify potential disputes and issues, and monitor related activities
Log potential claims, document actions and provide periodic reports
Advise and assist REs and Schedulers in dispute avoidance I mitigation approaches
Provide timely analysis of claims and recommend appropriate negotiating strategies
Advise and assist REs in change/claim negotiation and strategy
Associate degree in a closely related field or combination of education and relevant experience
Minimum five (5) years of construction contract administration and/or accounting,
Ability to prepare change order cost estimates and negotiate change orders
Ability to prepare change order documentation, write change orders and maintain change order files in an Oracle database system
Demonstrated ability to analyze construction claims and produce clear written documentation
Strong communication skills and ability to work cooperatively with the resident engineering and construction management team

Customer Order Specialist Resume Examples & Samples

Execute the defined order process and conduct effective interaction with Sales teams, while maintaining compliance with corporate policy
Generate customer invoices for assigned accounts in an accurate and timely manner. Recognize the requirements for any special invoicing provisions in the customer contract and react accordingly
Review customer order documentation for order acceptance; ensure appropriate documentation is received and complies with corporate order and revenue policies
Assist in the resolution of relevant outstanding accounts receivable and collection issues
Read and analyze various customer contract provisions that impact the order process and invoicing requirements
Ensure purchase order is accurately reflected in system
Learn and operate the various software and systems used to process all customer orders (WOT, ERP, CFS, Invoice Engine, Subscription and Maintenance Entitlement files, SOM, and all others)
Create and maintain customer order jackets containing all required documentation
Process Return Material Authorizations (RMA’s) within 5 business days of receiving requests
Solve issues involving order processing. Provide outstanding order processing service to the sales teams
The ability to learn and execute complex tasks, demonstrated by the completion of a Bachelors degree program in business, accounting, or finance (preferred), or through relevant work experience
Excellent oral and written communication skills. Ability to lead problem solving activity
The ability to manage stress without it negatively effecting work quality or professional demeanor
Knowledge of Microsoft Office tools, or the ability to learn and master these tools
Excellent organization skills and a high level of comfort handling details
Ability to coordinate and prioritize multiple tasks successfully in a fast paced environment
Knowledge of, or the ability to learn, all order related software and system tools (as listed in Key Area of Responsibility)
Excellent work attendance records and habits
Ability to think creatively and adapt well to change
Ability to read, analyze and understand customer contracts, corporate policies, and miscellaneous order documentation
Some positions do require the mastery of a foreign language. Must be able to read and speak the language fluently to succeed

Customer Order Specialist Resume Examples & Samples

Process customer purchase orders within the Extreme Networks booking service level turnaround time (within 24 hours for bookable orders)
Obtain all data required for customer master set-ups and changes; communicate comprehensively and promptly with Credit & Collection team to insure timely customer master set-ups
Provide backlog reporting to customers as requested
Maintain the progression of the orders through fulfillment & billing
Research & revise any issues through direct customer contact or working with sales personnel linking all relevant documentation within Oracle for auditing purposes
Authorizes shipments for projects, tracking project deadlines, issues and other events. Effectively utilizes internal resource to determine the right solution for fulfilling customer obligations, timely releasing equipment for shipping from distribution center or through Purchasing based on knowledge of product availability, customer location in regards to vendor location and expenses related to vendor-based shipping agreements

Senior Customer Order Specialist Resume Examples & Samples

Process customer purchase orders in accordance with current guidelines reflecting Extreme Networks’ contractual agreements, legal policies, and Discount Authorization Matrix
Review orders to insure that requirements with respect to Letters of Credit or sales tax exemption are met; coordinates with customer’s freight forwarders as required
Manage customer inquiries and communications in a professional manner ensuring that resolution is always provided
Work closely with Sales team, purchasing, vendors and distribution center personnel coordinating changes needed on customer orders and determining order status, contacting sales as needed
Investigates customer issues, supplying resolutions including but not limited to invoice disputes and proof of delivery of credit transactions for price adjustments or order entry errors (OM responsible for ensuring all credits have been appropriately authorized prior to preparing credit transactions)
Maintains the Return Authorization process in adherence to company policy, following the process from generation of Credit returns to material return and invoicing

Construction Claims & Change Order Specialist Resume Examples & Samples

Must have experience processing client generated changes. Must know specific claim types and have the ability to anticipate and identify actual and potential claims and changes at an early stage
Must have the ability to lead the claims and change team
Must be able to manage the process including client subcontractor or vendor notification, identification of records and documentation that will be required to substantiate the claim or change, properly assemble and organize all support documentation, studies, research and analysis and manage the hand off to a legal team if required
Educate project teams on the retention and importance of record management and documentation including use of photographs, detailed reports to other party , letters, meeting minutes, detailed daily reports, progress meetings, documenting schedule and cost impacts, etc
Oversee time and cost impact analysis
Assist with and be thoroughly familiar with the maintenance of baseline and schedule updates
Manage and assist with development of pricing for the change or claim in accordance with both commercial and federal requirements
Prepare for and conduct negotiations including assurance that all information is current and complete if requested to do so. Structure change or claim documents to eliminate insignificant and weak information that could lead to time consuming discussions and arguments. Identify our strengths and opponents / clients weaknesses. Provide early recognition of potential problems or possible confrontations and anticipate opposition’s next move
Make recommendation for type of dispute resolution if agreement can’t be reached in negotiations
Work with and support both company and outside attorneys in the event of dispute resolution or lawsuit
Know the project scope of work in depth and take responsibility for the development and management of claims and changes process
US citizenship required
Previous experience on US Army Corps of Engineers and / or DoD projects
Degree in business, engineering or related field
Well organized and must possess excellent written and verbal communication skills
Ability to develop and lead a team of professionals
Experience in a broad range of construction including Architectural, Civil, Water, Power, Heavy and Highway, Oil and Gas, Mining and Environmental
Superior Knowledge and experience with all types of schedule analysis
Superior Knowledge and experience with “after the fact” or Requests for equitable adjustment, claims and Changes
Working skills with standard software, Timberline estimating and Primavera P6 software is preferred

Order Specialist Resume Examples & Samples

Attain agreed upon service levels for order management through the use of SAP and other enterprise systems
Provide process performance metrics to ensure service levels are met
Drive and/or support continuous process improvements to the order management process to reduce costs and increase efficiencies
Test new system functionality
Troubleshoot and resolve basic issues regarding order entry, EDI, and Portal integration
Execute order management to business priorities including product allocation
Troubleshoot and resolve customer portal issues
Coordinate set up of new portal customers
Share best practices Regionally
Sales and Distribution, CRM, Portal modules or related enterprise software
English fluent mandatory
Specific language skills required, including: any or a combination of Dutch, French, Italian, German, Polish, Swedish
Bachelor’s degree in Business/Supply Chain or related experience
Lean Six Sigma certification preferred
Organizes and Plans
Effective Communication
Collaboration

International Order Specialist Resume Examples & Samples

Safely and efficiently ensure all sales orders are filled and shipped in a timely manner
Safe operation of Powered Industrial Trucks (aka. forklifts and order pickers) to select items to be shipped
Stack products properly to allow for both pallet content verification and prevent damage to the load
Will be required to help maintain facility sanitation standards 5-S
Participate in all related department PPI Projects
Report stock to supervisor when necessary and carry out inventory investigations
Analytical ability; analyze complex data, identify issues, explain variances and recommend solutions
Will perform related clerical duties, such as preparation of transfer slips, control of pick cards, and maintaining records and schedules
Learn and understand the use of the DSI hand held to properly remove product from inventory
Must be able to handle all the responsibilities of the position including heavy lifting and duties involving heights
Track, schedule, and report all international shipments as necessary
Process international shipments according to all applicable Federal (DOT, FAA, Maritime, FDA, EPA, Customs, etc…) and International shipping guidelines
Prior experience with stand-up forklift and cherry order-picker equipment
Minimum 2 years International order processing experience
Minimum 2 years’ experience in performance oriented packaging for both Air, Ocean and Ground transportation
Minimum 2 years’ experience in freight forwarding or export related job functions
International Air Transport Association Certified
Code of Federal Regulations Title 49 certified
International Maritime Dangerous Goods Code Certified
120 hours in regulatory and compliance training
Excellent communication and attention to detail
Ability to work independently and as part of a team, self-motivated, adaptable and maintain a positive attitude
Ability to follow Standard Operating Procedures as documented and trained

Sales Order Specialist Resume Examples & Samples

Ensure purchase orders, contracts, and orders meet acceptance criteria and obtain approvals or missing data as required
Manage product and customer information and processes related to the order fulfillment cycle and investigate issues related to customer entitlement and license keys
Audit, correct, and maintain the integrity of relevant information within Serena’s ERP and CRM databases
Maintain working knowledge of products, order fulfillment policies and procedures, contractual requirements, export policy compliance, and basic accounting processes
Perform other assignments as directed by manager, or others as may occur
Productivity and accuracy metrics exist for this position and must be met or exceeded consistently. Metrics are subject to change on a periodic basis with or without notice
Approach duties proactively, seek out areas for improvement and growth, and maintain a high-quality work product
Consistent work schedules are necessary to ensure coverage and quality of service and maintain fairness within the rest of the group
Overtime, when necessary, is a requirement of this position and may or may not be communicated ahead of time, though every effort will be made to do so

Client Order Specialist Resume Examples & Samples

In supporting the Sales & Service Teams, the Specialist should: - be responsible for all necessary and common activities concerning creating and approving accounts, assisting with opportunities, approvals, contracts, contract negotiations and accurately entering information into systems in a timely manner; - provide expertise, understand cause and effect of actions and system limitations to meet client expectations
Manage and administer the “Order to Bill” process: - be accountable for adhering to SOX compliance, Business controls and SLAs; - be responsible for ensuring that approvals are in place; - when paperwork is returned from clients, confirm all documentation is in order before sending for countersignature; - obtains information required to process orders (such as user data); - initiate order fulfilment and monitor billing to ensure information is correct
Own Billing Query Resolutions: - be resourceful when undertaking research and take the necessary corrective actions according to the applicable guidelines, and process credits/rebills where required. - Co-ordinates with other internal teams where needed, and updates requestor on process of queries. - Field external client billing queries, co-ordinate resolution with stakeholders, provide clients with regular updates
Fluency in English (verbal and written). Fluency in French or other languages advantageous

Scustomer Order Specialist Resume Examples & Samples

Management of Service Contract Escalations from customers
Maintain database information for customers and assets to ensure high data integrity
Ability to communicate with other departments to resolve complex service contract problems
Notification to customers of contracts being renewed
Manage high visibility exceptions and can work with cross-functional teams to provide best solutions
Ability to understand compliance rules associated with contracts

Customer Order Specialist Resume Examples & Samples

College Degree preferred, or 2+ years of multi-product Customer Service experience and/or previous sales experience
Experience working with large customer base and high volume of transactions
Experience working with enterprise systems such as SAP, Oracle, AS400, A+, or other
Experience working with Microsoft Office Products required
Experience working with EDI
Consumer Products experience preferred
Experience in a shared services center environment preferred
Knowledgeable with SAP preferred
Experience managing projects and resolving problems in a professional manner
Ability to partner with Shared Service Center management and provide input into process improvement as well as effective execution and change management within the team
Works well in an environment with firm deadlines; results oriented
Ability to work in a heavily metrics driven organization
Strong written, verbal, interpersonal and analytical skills
Strong attention to detail, goal oriented
Possess process improvement mindset with a desire to consistently look for ways to improve efficiency and service
Perform multiple tasks effectively; prioritize and respond with appropriate sense of urgency
Able to work both independently and as part of a team
Other – candidate should have the highest integrity and character and possess customer service experience and business sense. Must be able to follow process and collaborate cross-functionally and with 3rd party vendors

Sales Order Specialist Resume Examples & Samples

2+ years strong customer service experience required
Experience with business to business sales support a plus
MS Word and Excel skills
Ability to work in a dynamic and fast paced team environment
Detail oriented self starter with ability to multi-task
Experience working in an environment where deadlines must be met in order to meet sales objectives
Basic accounting experience a plus

Rep-order Specialist Resume Examples & Samples

Manages IPAD IDOC reporting; distribution; order release
Works with incoming requests from all departments- ie: credit; distribution; discounts; DC; sales operations; marketing
Enters manual orders for off price; internal order entry requests; instances when order could not be entered electronically
Monitors orders with promotions; ensures promotional requirements are met and takes proper action on orders
Maintains communication with labs directly and handles all lab order processing from incoming faxes
Oversees tracking inquiries & manifests
Processes rep’s personal orders entered from the IPAD
Rushes requests to the distribution center
Multitasks on multiple projects
Prioritizes and understands when to bring escalated issues to management
Maintains a 24-48 hour turn-around time for all incoming requests
2+ years related work experience
Strong PC skills; proficient in Outlook, Excel, Word and PowerPoint, Internet
Ability to work independently AND within a team environment
Strong interpersonal skills; ability to work well with all levels of internal leadership and staff
Places a high priority on responsiveness
Bachelor’s degree in Business Administration or related field

SCM Order Specialist Resume Examples & Samples

Proactively ensure order processing and follow-up until the delivery
Supporting monthly closing and financial report
Consignment stock management
Order optimization & Cost saving
Managing Order schedule with counter part
Efficiently answer to the clients’ requirements (deadlines, shortages, information and disputes)
Record, analyzes and follow up the disputes situations (complains, deductions, returns etc.)
Education :4-year University Degree
Years of working experience: 3~5 years
Language : Fluent English Preferred
Other skills : Excellent communication skill, SAP experience preferred, Good excel skill,

Work Order Specialist Resume Examples & Samples

2 or 4 year degree in a business-related field or equivalent experience required
1-3 years of analytical and data management experience
Strong analytical and communication skills with attention to detail
Process improvement experience and interest in using technology to build better solutions
Proficiency in Microsoft Office products, particularly Excel & Word
Ability to clearly communicate, verbally and in writing, both internally and externally
Ability to prioritize tasks to meet deadlines and effectively manage your own activities in a fast paced environment
Willingness to accept new challenges and responsibilities

Project Order Specialist Resume Examples & Samples

Orders products and services based on property’s purchasing lists, including the Purchasing Checklist and Prop/Display List
Ensures suppliers are following negotiated IMS frame agreements
Analyzes & recommends the best purchasing options
Together with the Project Controller, Project Operations Manager and Project Procurement Manager, ensures project costs are managed and controlled within budget
Works with the Project Operations Managers to coordinate & schedule needs during the order process
Updates RFP documents with the Project Ops Managers and update the templates with the Procurement Manager
Partners with matrix functions to confirm that correct items are being purchased and solutions are working to meet their goals
Executes the project purchasing routines through iShop (including authorization matrix – who can approve what and how much)
Updates & maintains lists of vendors & purchased articles in iShop and Unifier
Ensures project costs are managed and controlled within budget
Keeps the Purchasing Checklist tool updated with accurate and timely information
Ensures the P2P system is working correctly and the invoice processing matching rate is delivered at a high level
Participates in the Project Kickoff and Closing meetings
Attends regular meetings with the Project Operations Managers to review the order status
Records costs in other ops tools
Effective communication skills (i.e. written and verbal skills)
Ability to speak foreign language not required, but may be recommended depending on business needs
Ability to work varied hours/days as needed by the location
Lifting/Handling Requirements (General office work with occasional lifting of no more than 25 pounds (11 kgs)
Operation of equipment (i.e. computer, hand tools, etc.)

Hardware Services Order Specialist Resume Examples & Samples

Order entry from JDA hardware quotations for customers via third party purchased goods
Provide administrative support to Technology Consultants in the creation of quotes, scheduling installations, ordering from detailed quotes, invoicing, organizing the purchase and upgrades to computer systems, RF/Voice equipment, label printers and other equipment
Provide administrative support to internal and external customers; project managers, project leaders, and sales account executives by providing high quality implementations of warehouse management and retail solutions in our installed projects
Handles customer questions, complaints, and billing inquiries through account research. Strive to expedite invoicing and customer payments to JDA
Work through any taxation, credit or adjustment issues that need to be applied so proper invoicing can be performed
Review detailed records of customer historical information such as sizing sheets, hardware lists, including all aspects of pricing, shipment and delivery for JDA Software’s installed hardware base
Provide excellent customer service and partnership support to JDA vendors and customers
Adopt and foster a Hardware Services team approach
Support the mission and vision of the company
Manage small projects and initiatives to make use of new tools or technologies
Manage and monitor personal task assignments and timetables for milestone achievements
Provide regular status reports to the Vice President of Hardware Services
4-year college degree in Accounting, Finance, Business Administration or related curriculum desirable
At least 6 months of related experience
Strong customer service, written and verbal communication skills
Proficiency in Microsoft Office Suite products (specifically: Excel, Word)
Experience in Solomon desired, not required

Order Specialist Resume Examples & Samples

In depth understanding of all strategic high end Products including but not limited to IQ, IA, SIPP, Optical wavelength, EPL, ELine and CPE
Serves as Single Point of Contact for Customer, Sales and Provisioning
Responsible for verifying and validating Customer contract, pricing and promotions
Order Creation
Provides order progression and milestone updates to customer and sales teams
Partners internally with Provisioning, Product, Process, Implementation and IT to ensure successful completion and turn up

Senior Division Order Specialist Resume Examples & Samples

Preference for 5+ years of administrative experience (oil and gas experience preferred)
Strong interpersonal and communication skills – both written and verbal
Self-starter that is able to work with minimum supervision
Strong organizational skills and detail-oriented
Ability to work under deadlines and on multiple projects
Handle confidential and proprietary company data and information
Proficient in Microsoft Office Suite and willing to learn other computer applications
Provide administrative support to the DJ Basin Division Order Department in the form of: ordering supplies, coordinating meeting schedules, filing (paper and/or electronic), preparing general correspondence, preparing mass mailings, processing incoming mail, and similar tasks as assigned
Engage with mineral owners and other external stakeholders via Owner Relations Hotline
Perform specialized tasks in support of Division Order analysts such as: working escheat, processing ownership transfers, updating ownership information, and similar tasks as assigned

Finance Order Specialist Resume Examples & Samples

Ensure all Orders comply with MRC policies
Keep Order Status Report current and accurate
Ensure Lease Returns are completed
Data review and maintenance on all order packets
Suggesting management/lease recommendations
Review funding docs and ensure maximized points
Work flow and Procedure Understanding
Improve DQM workflow

Dealer Order Specialist Resume Examples & Samples

Dealer Order tasks are predominantly related to store orders, ensuring that product is available in stores to satisfy customer demand
They include investigating the status of existing store orders and/or creating emergency orders on behalf of stores in AOM; leveraging real-time store and purchase order information to provide accurate instock dates
Working in Daily DC Plans and the Transportation Insight tool to determine when and how much cube a store can expect to receive, and coordinating with DC Rapid Response to load emergency orders on planned store deliveries where feasible
Dealer Order is responsible for providing options to expedite product through our Supply Chain, querying store/DC/product information in the Purolator Invoice Payment System (PIPS) tool to present stores and internal stakeholders with recommendations that balance service with cost
Dealer Order leverages relationships with key internal stakeholders, including: Logistics, DC and Transportation Operations, Reverse Flow, Merchandising, Flex Billing, eCommerce and Digital Operations, Retail Store Systems, and Store Support in order to provide stores with timely resolution and information required to ensure a positive customer experience
Cross-train on all core and specialty processes to enable exceptional customer service and to support the effectiveness of the team
Ability to prioritize assigned tasks and multi-task in a fast-paced, operational environment
Demonstrated ability to problem solve, and clearly articulate solutions that meet the customer’s needs
Self-motivated with the ability to work independently, and make decisions within the boundaries of the role
Competent in Microsoft Excel and Word. Good working knowledge of Microsoft Access would be an asset
Bilingualism and Canadian Tire Retail store experience are assets
Prior experience in one or more of the following areas would be an asset: Logistics, Distribution, Transportation or Marketing

Dealer Order Specialist Resume Examples & Samples

Promote the Elite dealer program by focusing on critical markets and adding/monitoring dealers
Analyze dealer assignment to ensure we are balancing volume across Elite dealers
Assign dealers to orders, negotiate fees and update dealer maintenance
Obtain/Follow-up with W-9 requests
Process dealer diverts and monitor driver data changes
Manage the orphan process
Assist and coordinate problem/resolution management related to dealer pre and post-delivery issues
Establish excellent working relationships with vendors including vehicle manufacturers and dealerships
Keep VAS staff, including management informed of critical client issues and work to resolve those issues
Prepare documents for Post-Checking & Scanning
Assist in monitoring department CARE (internal CRM) cases and distribute appropriately throughout the day
Assist Order Specialists with order placement as needed
Assisting team with various administrative functions
High School Diploma or GED required-Associate or Bachelor Degree is a preferred or equivalent experience
1 to 3 years’ experience in an office environment required
1 year or more automotive/truck/transportation industry experience preferred
Use problem identification and solving techniques to anticipate and prevent problems that may impact clients and/or Donlen
Knowledge of the structure and content of the English language including meaning and spelling of words, rules of composition, and grammar
Level I FleetWeb® certification (internal) required

Purchasing Order Specialist Resume Examples & Samples

To provide support in submitting purchase orders in line with international logistics timelines for market / region, ensuring accurate on time deliveries in line with the company’s buy plan
Place purchase orders as requested by Business Planning, with correct sizes and dates
Ensure purchase orders are transferred to GPS within timelines
To follow-up every purchase order until it reaches status "planned“ and to communicate to the relevant functions if and why some purchase orders are in status "cancelled", "delayed" or "unplanned“
Update the POs after being executed with GOPS on the minimum analysis report in line with the actions specified by Business Planning and the timelines advised by GOPS
To upload and track Production FCST in ILS and BV
Action Pre-pack requirements
Create stock transport orders
To execute PO Management activities through WFM / GTS
Track all product in and advice Marketing where articles/sizes not bought
Execute confirmations on a daily basis
Monitor on a weekly basis unconfirmed, changed, late outstanding orders
Ensure system reflects the correct shipping instruction and delivery date
Establish and maintain good communication and relationships with GOPS personnel
Run weekly checks and action to ensure consistency in delivery dates between the confirmation system and purchase orders
Review aligned logistics reports and investigate where required
Manage smaller projects with key partners to improve purchasing processes
Provide above market services for multi-country setup and manage
Distributor business model purchasing requirements