Director Surgical Services Resume Samples

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A McDermott

Albertha

McDermott

8963 Khalid Ports

Dallas

+1 (555) 170 9195

8963 Khalid Ports

Dallas

Phone

p +1 (555) 170 9195

Experience Experience

New York, NY

Director Surgical Services

New York, NY

McDermott-Crooks

New York, NY

Director Surgical Services

Builds a high performance culture. Coaches and develops employees, providing timely feedback, conveying expectations, and supporting development
Supports hospital and departmental Performance Improvement Goals
Responsible for the performance improvement program and initiatives in the operating room
Establish and maintain effective relationships with surgeons, nurse managers, all team members, and all hospital departments
Continuous Performance Improvement
Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents
Promotes growth by developing and implementing service line strategic plans in alliance with hospital plans

Dallas, TX

Director, Surgical Services

Dallas, TX

O'Reilly Group

Dallas, TX

Director, Surgical Services

Planning, directing, and managing departments and staff to assure quality service on a twenty?four-hour basis
Promoting communication throughout all departments and Centegra Health System sites
Preparing annual capital, operational, and FTE budgets
Collaborating with the medical directors and Physicians to develop and enhance objectives for growth of the departments
Meeting regulatory standards and complying with all state and federal regulations as well as internal policies and procedures
Ensuring effective monitoring and use of resources
Directing and monitoring human resources for Surgical Services departments

present

San Francisco, CA

Director, Surgical Services F

San Francisco, CA

Rolfson-Hodkiewicz

present

San Francisco, CA

Director, Surgical Services F

present

Assists with the development of marketing for the program’s services including strategies to increase market share
Manages the Operating Room computer system in conjunction with the OR Nurse Manager
Maintains own professional growth and development
Performs other related duties as assigned or requested
Develop and ensure compliance with schedule administration protocols
Coordinates research projects or grants conducted within the program
Coordinates interdepartmental, inter-agency, and community relations with the program

Education Education

Bachelor’s Degree in Nursing

The University of Alabama

Bachelor’s Degree in Nursing

Skills Skills

Previous director of perioperative services experience or 3 years manager experience
Highly developed verbal and written communication skills
Attention to detail and concentration
Ability to work in fast-paced, ever-changing environment
Reference HCA LEADS
Able to direct all daily departmental functions
Builds a high performance culture. Coaches and develops employees, providing timely feedback, conveying expectations, and supporting development
Builds organizational talent by attracting, retaining and developing talented individuals
Engages employees by creating a work environment in which employees are compelled to commit to the organization and feel pride and ownership in their job
Recognizes employee achievements and takes actions to demonstrate appreciation

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Market Director Surgical Services Resume Examples & Samples

Administer and manage a designed nursing service and its subordinate units
Plan, organize, and direct all services functions (internal and external)
Develops, justify, and submit budgets for all aspects of the service
Establish goals, objectives, standards, policies, and procedures for the service and its compliance with internal and relevant guidelines
Carry out special projects as assigned by the Vice President of Patient Care Services
Responsible for two facilities; (Saint Joseph Hospital, Saint Joseph East & Saint Joseph Berea)
Verifies that surgical personnel provide safe and effective patient-centered care in surgical services
Assists surgical management personnel with incorporating evidence-based knowledge into decisions for the provision of safe, patient-centered care in surgical services
Assists surgical management personnel in evaluating practice and creating strategies for further improvement
Verifies that educational resources are available for surgical services personnel and holds personnel accountable for compliance with established standards
Coordinates, facilitates, and manages change within surgical services and the health care institution
Demonstrates effective communication, consultation, negotiation, and collaboration skills with members of the surgical team and other stakeholders
Collects and analyzes data related to quality or performance improvement projects that apply to surgical services
Uses effective conflict resolution techniques
Facilitates or serves as a member of a multidisciplinary team in planning surgical patient care
Evaluates surgical management personnel performance
Interviews for surgical management personnel selection
Assesses and conveys to surgical personnel the political climate within the organization
Assists surgical managers in verifying that appropriate surgical personnel, equipment, and supplies are available
Verifies departmental compliance with organizational policies and procedures and regulatory and accreditation standards
Provides guidance, support, and constructive feedback to surgical management team members and other team members as appropriate
Practices advanced project management principals
Pursues professional growth by sharing knowledge, authoring publications, attending and authoring scholarly presentations, or being involved in professional organizations
Bachelor of Science in Nursing (required)

Director Surgical Services Resume Examples & Samples

Five (5) or more years experience in the surgical services areas
Three (3) or more years(s) Charge Nurse or leadership experience preferred
Current American Heart Association or American Red Cross Basic Life Support card (by the completion of the ninety day probationary period)
Clinical experience and credentials consistent with years worked as an operating room nurse and years worked as a Registered Nurse
Knowledge of JCAHO accreditation standards

Director Surgical Services Resume Examples & Samples

Manages personnel in the accomplishment of designated goals and the provision of patient care and services
Manages the provision of adequate and competent staffing
Evaluates effectiveness of care in producing desired patient outcomes
Addresses any issues that affect the desired patient outcomes
Ensures that age and culturally appropriate care is given
Ensures departmental compliance with regulatory requirements
Monitors and adheres to annual hospital operating budget
Implements cost-effective strategies in staffing and supply management decisions
Assists staff in providing patient care and services as needed
Accountability for operation of clinical activities in Perioperative services
Understands and continually improves metrics associated with perioperative efficiency (i.e., turnaround time, on time starts, etc.)
Demonstrates advanced level of leadership skills and the ability to support others to achieve the delivery of quality care
Quality/Patient Safety-- Leadership is accountable for monitoring quality outcomes and recommending improvements in performance relative to the following patient safety issues: mitigation of unsafe practices; identification and mitigation of risks and hazards; quality of the informed consent process; ensuring adequate and competent nursing staff service and nursing leadership at all levels; timely and understandable communication of patient critical information; accurate labeling of diagnostic studies including radiographs, laboratory specimens or other diagnostic studies; adverse events resulting from non-standardized, fragmented or ineffective information transfer at the time of patient discharge; adverse drug events and medication reconciliation, hospital acquired conditions, hospital-acquired infections; and compliance with all regulatory standards
Must have customer service abilities including effective listening skills. Must model customer service excellence and lead employees and professional colleagues in the pursuit of customer service excellence
Must have critical thinking skills, decisive judgment, strong communication skills and leadership abilities. Must role model ethical, safe, fiscally responsible practices
Must have good organizational skills and computer literacy
Must be able to read and comprehend written instructions and follow verbal instructions
Must have the ability to handle multiple priorities
Must demonstrate the technical and professional knowledge of a registered nurse in the Operating Room
Must comply with the provisions of the Nurse Practice Act for the practice of professional nursing particularly in area of specialization, delegation, and supervision
Must demonstrate compliance with hospital policies/procedures and credentialing requirements
Master of Science in Nursing or related field preferred
Minimum of five years’ experience in the operating room with a minimum of two years of leadership/management responsibilities
Currently licensed to practice as a Registered Nurse in the State of Louisiana
Current BCLS and ACLS certification required, CNOR preferred, member of AORN

Director Surgical Services / Days Resume Examples & Samples

Develops, administers and coordinates services necessary to accomplish objectives of the Surgical Services Department
Facilitates a multidisciplinary coordination of services with, nursing, medicine, clinical dieticians and other support departments
Develop, monitor, appraise and analyze budgetary goals and outcomes within the department
Administer and appraise Quality Improvement activities within the services provided
Control processes related to Human Resources; inclusive of hiring, evaluating, terminating, counseling, coaching and development of the staff
Develop, institute, review and implement policies, procedures and protocols related to the care of surgical patients for the organization
Collaborates, develops and participates in marketing of the program, including educational program development, external advertising and working in conjunction with local and regional programs
Responsible for twenty four-hour coverage and problem resolution to the services provided
Job knowledge:Exhibits a health care savvy; gets things done; aligns decisions with values; solves problems demonstrates professional/technical knowledge; anticipates challenges and takes risk
Leadership:sets a living example; develops and communicates a shared vision; demonstrates credibility; acts with strategic focus; makes effective decisions; delegates appropriately; selects the right people; thinks beyond today’s practice

Director Surgical Services Resume Examples & Samples

Bachelor’s Degree in Nursing or related field Required
Master’s degree (MHA, MSN, MBA, or related field) Preferred
3 or more years of experience in Surgical Services, preferably OR nursing. Required
3 years of experience in a leadership role Preferred

Administrative Director Surgical Services Resume Examples & Samples

Formulates sound fiscal operations including the timely and accurate compilation, analysis, development and publication of an annual budget and the monitoring of implementation
Administer analyze and appraise Quality Improvement and facilitate interdepartmental Performance Improvement process throughout the Medical Center
Control and authorize processes related to Human Resources; inclusive of position control, job descriptions, professional practice, staff training and education especially as relates to patient safety, recruitment and retention and performance evaluations
Direct and approve the practice of professional nursing and support positions within the Pre-Op, OR, SP, and PACU product and service line to maintain quality patient care through implementation and evaluation of clinical practice standards
Responsible for implementation of leapfrog initiatives related to patient care and safe practice within the Pre-Op, OR, SP, and PACU department’s areas
Develop, interpret, inspect and review policies and procedures within the Nursing Division, Administrative Division and Unit Specific areas
Cooperates with the Medical Staff and other hospital personnel to ensure that high quality services are being rendered to patients with the Medical Center
Develops and motivates Department Directors and other key personnel to optimize their talents and meet the overall needs and goals of the organization
Supervise and evaluate employees within Pre-Op, OR, SP, and PACU departments
Collaborates, develops and participates in marketing, educational programs development, external advertising, and working in alliance with locally and regionally programs of Surgical Services including Trauma Services
Participates in the development, implementation and evaluation of goals established for the organization
Development:advocates a learning environment; empowers others; provides frequent candid feedback; coaches and supports others; fosters an innovative environment
Financial Management:Exhibits knowledge of financial systems; stays with budgetary guidelines; cost saving innovations
2-3 Years Management experience required

Administrative Director Surgical Services Resume Examples & Samples

Reviews and makes ecommendations, in writing, to the Chief Operating Officer on an annual basis covering the following: Scope of Care, Standards of Care and Standards of Practice, Budget,Develops goals of patient care services on an annual basis,
The Director of Surgical Services is responsible for providing clinical leadership and direction for staffing in accordance with the organizational goals and objectives
Demonstrates the ability to create, initiate, and integrate new concepts and practices to improve customer satisfaction and clinical outcomes
Evaluates the collaborative care system on the units using variance reports, clinical data and cost/quality improvement and clinical outcomes
Responsible for organizing, directing and staffing the department/service in a manner commensurate with the scope of services offered
Reviews the monthly financial statistics and plan expenditures according to budgeted limitation for assigned departments. Financial analysis of variance is reviewed with the Chief Operating Officer on a routine basis
Assists in the development and implementation of policies and procedures, which relate to the particular specialty and integrate standards of care into unit operations/collaborative care paths that support the provision of services
Responsible for assessing and improving the performance of care and services by maintaining quality control programs, participating in cross-organizational activities to improve organizational performance, forwarding relevant information to the appropriate person(s) responsible for coordinating organization wide performance improvement activities and assigning and defining in writing the responsibility for taking action on recommendations generated through performance improvement activities
Maintains a patient focused approach to work through a spirit of cooperation, pleasant and respectful demeanor, and helpfulness towards patients, visitors, physicians, peers and employees. Accountable for maintaining the improving job knowledge and skills through continuing education and professional involvement. Participates on an on-going basis with leaders from Medical Staff, Management and clinical areas in the hospital decision-making structures and processes
Collaborates with hospital leadership in planning, directing and monitoring activities of assigned areas through performance improvement activities as reflect in the Philosophy, Objectives, Policies, and Goals for Patient Care, as well as the mission of the hospital; federal, state, local laws and regulations; and standards established by JCAHO
Ability to negotiate priorities with individuals at various levels of the organization. Develops and communicates a shared vision for departments consistent with hospital vision. Demonstrates ability to make effective and timely decisions. Actively participates in and demonstrates a commitment to increasing recruitment and retention efforts/results in the organization. The director’s conduct reinforces the company’s values and promotes the Code of Conduct. The director meets his or hers leadership obligations under the Ethics and Compliance program. The Director’s knowledge and conduct reinforces the company’s values and creates a culture of safety
Ability to maintain performance in stressful situations. Ability to set priorities when faced with conflicting alternatives and varying conditions. Ability to plan and conduct multiple activities within a specific time frame in order to ensure goal/deadline achievement. Maintains confidentiality of information per hospital and departmental policies. Demonstrates knowledge of policies in department communication, practice, and time keeping responsibilities such as payroll, leave of absence, time off and worker’s compensation

Director Surgical Services Resume Examples & Samples

Previous director of perioperative services experience or 3 years manager experience
Highly developed verbal and written communication skills
Ability to work in fast-paced, ever-changing environment

Senior Director, Surgical Services Resume Examples & Samples

Department Planning and Management:Participates in establishing system-wide goals and objectives, translating hospital mission and vision into written departmental operating goals and objectives annually- in concert with Physician Business Unit Leader, Hospital leaders, Chiefs and SMG Vice President. Coordinates strategic planning for the service lines, including but not limited to quality, service, financial, system integration, workforce development, volume/growth and academics. On-going assessment and communication of service line needs to Chiefs, VP and other constituents
Clinical Care and performance: Works collaboratively with the Hospital leaders/designees and administrative managers of surgery to ensure the highest level of individual clinical performance by medical and support staff
Clinical Operations: Maintains and maximizes efficient operations of all sites. Ensures appropriate staffing quantity and skill mix based on best practice
Clinical quality Improvement: Collaborates with Steward Health Care Network to improve clinical quality and patient satisfaction, including supporting data analysis, identifying metrics and benchmarks, and communicating results. Uses information on customer needs and expectations to guide the continual improvement of all departmental processes. Develops policies and standards of care as needed. Tests innovative ideas
Human Resources – non-physician: Hires and supervises service line directors/managers, evaluates work performance and makes recommendations for personnel actions. Responsible for direct supervision of professional management staff and overall supervision of staff through department managers/supervisors. Promotes integration of professional training and service improvement. Models collaborative, multidisciplinary leadership methods. Enables staff by supporting innovation, creativity and risk-taking. Affirms and respects diversity through behaviors, actions and communication
Human Resources – Providers (MD, NP & PA): Collaborates with Physician Business Unit Leader, Hospital Leaders and Department Chairs (if applicable) to assess workforce needs, to recruit, credential and orient new staff, and to survey their job satisfaction
New Clinical Program Development: Responsible to assess and respond to the evolving healthcare needs of our communities, new business opportunities, technology changes, and reimbursement changes. Identifies opportunities for new program development and expansion of existing services
Business Planning and Marketing: Develop short and long-range strategic plans for new and established services, directs implementation of new services, and monitors programs to increase efficiencies and meet their objectives. Will include, but not limited to, growing panels, linking referrals and improving overall quality and leakage
Fiscal Responsibilities – departmental performance: With Physician Business Unit Leader, overall responsibility for developing financial goals for the department and its divisions. Melds budgetary demands from multiple cost centers into one overall financial plan. This includes service volumes, revenues, and business unit expenses. Works to create/assess profit and loss scenarios, and develop strategies to improve operations using measurable criteria and standards. Creates and monitors the annual operating budgets and analyzes divisional and staff productivity. Assures that the department meets its budgetary targets for SMG
Fiscal responsibilities: individual performance:Develops and implements equitable compensation agreements in concert with SMG and works with Business Unit members to achieve their productivity, and quality goals. The maximization of revenues includes working with fiscal and medical staff to improve reporting, charge capture through accurate billing and coding practices
Facilities and Equipment: Addresses issues related to SMG facilities, equipment and supplies. Prepare requests, and assists in the selection of necessary equipment and supplies. Assesses and plans for space/capacity constraints
Information Technology: In concert with IT, participates in planning and implementing new IT initiatives (such as EMR, quality reporting, portals etc.). Ensures compliance with all policies and procedures as established by the Steward Information Technology Department
Communications:Aligns strategic, operational and budget commitments and actively manages for outcomes through direct reports or other means as necessary. Assures excellent communication with internal and external constituents, including: overseeing the call schedules
Funding: Develops new funding strategies and revenue streams to support Business Unit performance

Director Surgical Services Resume Examples & Samples

Behaves ethically and honestly, demonstrating alliance with the company’s code of conduct
Able to direct all daily departmental functions
Builds a high performance culture. Coaches and develops employees, providing timely feedback, conveying expectations, and supporting development
Builds organizational talent by attracting, retaining and developing talented individuals
Engages employees by creating a work environment in which employees are compelled to commit to the organization and feel pride and ownership in their job
Recognizes employee achievements and takes actions to demonstrate appreciation
Demonstrates compelling communication by clearly conveying information and ensuring understanding
Displays change leadership through recognition of opportunities, taking innovative approaches, and driving for improvement
Demonstrates operational decision making by seeking and organizing information, analyzing data, gaining commitment and evaluating results
Promotes growth by developing and implementing service line strategic plans in alliance with hospital plans
Responds and adapts to changing expectations by altering goals and objectives, reprioritizing as necessary
Follows policies and procedures related to the environment of care core competencies: Safety, Infection Control, Life Safety, Utilities, Medical Equipment, Emergency Preparedness, and Hazardous Materials. Accordingly, ensures that all materials/manuals (MSDS, policy, etc.) are current
Assures appropriate skill mix and staffing levels in accordance with volume and acuity demands
Assures competence of staff through verification of applicable licensure/certification, periodic education and training, and ongoing performance review
Monitors clinical information/documentation to support the assessment, treatment, education, and continuity among health care providers and to enhance and improve individual and organizational performance in patient care
Assumes responsibility for ongoing professional development
Drives efficiency by creating systems and implementing decisions that make effective use of organizational resources in order to enhance operational efficiency
Allocates resources to support strategies. Uses appropriate delegation to promote accountability and achieve goals
Demonstrates financial acumen by analyzing and integrating data when making decisions, as well as maintaining departmental budgetary and productivity targets
Cultivates strategic customer relationships by maintaining trust and taking action to meet needs and address concerns
Facilitates departmental and hospital expectations for timeliness of service
Holds staff and self accountable for creating positive experiences for our patients and physicians
Serves as a liaison for surgeons, responding to requests in a timely manner and resolving issues as needed
Interacts with fellow employees in a way that promotes a cooperative working environment
Displays professional and courteous behavior toward peers
Demonstrates a willingness to assist others as needed

Director, Surgical Services Improvement Resume Examples & Samples

Provides effective communication, which includes verbal and good listening, writing, and presentation skills to a variety of stakeholders from executives to staff
Coaches and mentors colleagues at all levels
Demonstrates effective problem solving and time management skills
Demonstrates knowledge and expertise within the Perioperative Services line by servicing as a facilitator, technical advisor, subject matter expert and analyst to key stakeholders and team members
Practices and adheres to the Code of Conduct philosophy and mission and value statement

Director, Surgical Services F Resume Examples & Samples

Maintains established hospital and departmental policies and procedures, objectives, performance improvement program, safety, environment of care, management of information, and infection control standards
Selects, trains/orients, and assigns department staff (either directly or through subordinate supervisor). Develops standards of performance, evaluates performance, and initiates or makes recommendations for personnel actions
Develops program goals and objectives, and establishes and implements policies and procedures for program operations
Develops and recommends department and operating budget and ensures that all departments within program operate within budget
Directs the preparation and maintenance of program reports. Prepares periodic reports for senior management, as required
Develops and implements the performance improvement program for Surgical Services
Assures that the assigned departments and programs are in compliance with federal and state law and accrediting and licensing agencies as appropriate
Integrates program services with the organization’s primary functions and coordinates with other department/services in a manner which fosters a collaborative environment for teamwork within the department and with other departments/services
Ensures and role models the delivery of excellent customer service
Directly supervises department heads within the program and enhances their professional development. Oversees the development of team managers in the OR as personnel coordinators in addition to materials resource experts
Assists with the development of marketing for the program’s services including strategies to increase market share
Coordinates interdepartmental, inter-agency, and community relations with the program
Coordinates research projects or grants conducted within the program
Manages the Operating Room computer system in conjunction with the OR Nurse Manager
Meet routinely with surgeons and anesthesiologists to define their needs. Work closely with medical staff in establishing service levels, appropriate procedure and patient care standards
Maximize facility and personnel utilization within the constraints of the patient scheduling system
Develop and ensure compliance with schedule administration protocols
Maintains own professional growth and development

Director Surgical Services Resume Examples & Samples

Knowledge of nursing theory, leadership, practice, and administration in order to oversee planning and implementation of care, and ability to prepare reports, policies, and budgets at a level normally acquired through completion of an accredited school of nursing. MSN degree required
Current Nebraska license as a registered nurse is required
Three to five years experience in nursing in order to gain full knowledge of patient organization and operation of a patient care unit, and in-depth knowledge of patient care theories and practice. Management experience preferred. Knowledge of the growth and development needs of pediatrics, adolescents, adults, and the ability to adapt nursing cares to age and development level of patients ranging from infant to senescence, specific to the area supervised
Advanced interpersonal skills necessary to discuss and resolve patient care problems; counsel subordinate staff regarding performance; discuss patient care with physicians, other hospital personnel, and outside agencies
Analytical skills necessary to organize and supervise staff members, identify needs on nursing unit and respond to needs, and to develop and administer policies, procedures, budgets and nursing practices
Ability to concentrate and pay close attention to detail (up to 80% of work time) when supervising staff activities, giving patient care, preparing reports, budgets, schedules and so forth
Ability to be on feet and walk up to 20% of work time; ability to push, and/or pull up to 200 pounds, to lift up to 50 pounds for up to 20% of work time when positioning patients, moving equipment and so forth

Administrative Director, Surgical Services Resume Examples & Samples

Maintains current knowledge of standards, rules and regulations as mandated by TJC, DOH, CMS and other quality organizations
Evaluates the effectiveness of quality programs/processes against standards of practice, protocols, and patient outcome measurements
Supports programmatic development and growth of assigned programs
Monitors services and outcomes continuously to assure regulatory and operational readiness
Communicates status and facilitates corrective actions as needed
Controls and authorize processes related to Human Resources; inclusive of position control, job descriptions, professional practice, staff training and education especially as relates to patient safety, recruitment and retention and performance evaluations
Continuously improves culture of safety

Director, Surgical Services Resume Examples & Samples

Resource Allocation: Prepares operating budget, manages and controls expense targets, where applicable revenue projections. Conserves organizational resources by maximizing departmental performance as well as developing and implementing cost saving measures. Manages and utilizes personnel effectively to achieve proper staffing and optimum resource management. Monitors turnover, overtime, and absenteeism. Understands financial statements; develops and operates within budgetary guidelines; is able to justify variances. Utilizes objective metrics to establish department performance improvement goals, and creates improvement on all outcomes. Develops opportunities to enhance revenues. Oversees planning, preparing, implementing, and monitoring all capital budgets for areas of responsibility. Reports any unsafe conditions, inoperative equipment or other adverse conditions to the appropriate department
Customer Commitment: Practices and engenders a superior customer service philosophy among staff. Responds to customer complaints and requests immediately. Ensures employees understand what is expected of them relative to excellent customer service for both internal and external customers; deals with inappropriate customer service immediately. Defines a plan for measuring customer satisfaction; creates a process for annual improvement; continually searches for ways to increase customer satisfaction. Advocates customer's point of view in developing departmental or system plans and projects. Utilizes positive teamwork in developing system goals; promotes goals and teamwork over individual gain
Performance Improvement: Assures quality of clinical services through quality control and performance improvement processes that meet standards established by Joint Commission, DPH, and AORN. Responds to Federal, State, and local inspections in order to remain in compliance with acceptable standards. Is responsible for compliance with appropriate external regulatory requirements including Joint Commission, CMS, HIPPA, and the DPH. Continuously maintains regulatory readiness in department. Supports performance improvement processes and encourages participation by staff through the use of analytical and reporting tools. Participates in and manages performance improvement initiatives in own and other areas. Upholds the mission and philosophy of Saint Anne's Hospital and Steward Health Care System and holds employees accountable for the same
Forecasting and Planning: Develops a process that allows for and creates meaningful dialogue with physicians regarding operational and strategic decisions and planning. Assures seamless delivery of services across the system and care continuum. Coordinates facility development for services integral to each responsible modality and program. Develops business plans for new services as appropriate or requested. Collaborates with representatives from Strategic Communications in the development and implementation of annual communications and marketing plans. Evaluates new products and equipment and forwards recommendations for purchase based upon research. Ensures that services address patient, family, and referring community needs as well as being easily accessible. Prepares the annual budget for responsible areas to include volume projections, departmental expenses, salaries, FTEs as well as capital equipment
Personal Commitment: Maintains clinical competencies and strives to keep current with new technology and concepts in area of responsibility. Maintains competencies necessary to provide direct care or service to the age of patients served in assigned service area, if applicable. Completes annual mandatory education requirements and participates in appropriate hospital management training and development workshops. Continually learns and develops staff and self; keeps current in trends; participates in professional development opportunities and encourage staff participation; Develops and implements a department specific education plan
Employee Commitment: Encourages cooperation and teamwork in accomplishing results. Supports individual and departmental achievement through the use of recognition methods. Actively seeks and acts on ways to improve team effectiveness. Provides training and development for employees to support professional and personal growth, enhance job performance, and improve operational effectiveness. Communicates specific responsibilities and performance standards to each employee. Provides positive and constructive feedback based on employee's performance and develops a plan of action as needed. Holds staff meetings at least once per month and makes meeting minutes available to staff. Proactively works with staff to ensure that the Director is available and accessible to staff. Ensures that all staff has attended required education programs and includes staff in department goal setting. Achieves departmental employee opinion results that are equal or greater than the national benchmarks and prior period results. Constructively and consistently deals with inappropriate employee behavior or actions immediately in a direct and confidential manner that maintains the employee's self-esteem. Documents expectations and corrective actions. Completes performance appraisals on time 100% of the time, includes meaningful comments and follows through on action plans, returns to HR on time. Creates commitment and ownership, encourages responsibility, helps others to set proper goals and priorities, delegates with clear expectations
Growth and Program Development: Demonstrates knowledge of organizational awareness by promoting system needs in planning and in practice. Uses sensitivity to both the people and technical needs of change processes, considers the impact of change on the needs of people and the nature of the work. Develops and/or participates in the development of a departmental specific strategic and operational plan. Seeks opportunities for integrating programs and services that will support Saint Anne's Hospital. Translates business strategies into concrete objectives and business plans. Identifies, supports, and uses new technologies and methods to improve productivity and a competitive edge. Coordinates and implements affiliation relationships with other disciplines and departments including clinical services. Serves as internal consultant for internal departments and external organizations regarding diagnostic cardiology and radiology management and care delivery inclusive of all aspects of vascular services. Collaborates with key internal and external leaders to identify strategic and tactical market opportunities utilizing market research
Requires effective use of problem solving, negotiating, conflict management, team leading and teambuilding skills
Must have a thorough knowledge of health system organizations, administration, policies and procedures

Interim Director, Surgical Services Resume Examples & Samples

Experience: Minimum of three (3) years of nursing experience and two (2) years of leadership experience
Education: Bachelor's Degree in Nursing (e.g. BSN) and Master's degree in nursing or other-related field (e.g., MSN/MBA/MHA)
Special Skills: None specified

Director, Surgical Services Resume Examples & Samples

Develops a future course for Surgical Services that is aligned with the organizational vision. Translates the course into goals and objectives for own team, sets priorities and directs the efforts of staff toward accomplishing those goals and objectives. Analyzes market strengths/weaknesses of current program and identifies opportunities for business development and growth, service improvements and improved financial performance. Integrates Chairman, Department of Surgery and Chairman, Department of Anesthesiology and other supportive physicians into planning and management of surgical services
Creates and implements plans to increase patient volume through multiple strategies including physician recruitment and retention, assessment and adjustment of block schedules, monitoring of first case delays, staffing assessment and adjustment, physician education and marketing. Provides surgeons with appropriate access to the operating room and G.I. lab, maximizing efficiency of OR and G.I. lab utilization through management of all processes including access to supplies, equipment and staff
Applies key financial concepts and analysis to decision making. Understands drivers of financial performance (e.g., physician referrals, capacity utilization, payment denials) and takes these into account in developing strategies and making decisions. Develops and submits for approval, department operating budget and ensures that department operates within the budget. In collaboration with Chairman, Department of Surgery, develops and prioritizes capital budget requests. Develops strategies to achieve goals for cost management and develops financial indicators to monitor progress for review and analysis of financial performance
Sets and maintains high standards for service to patient, physicians, and other hospital departments. Incorporates needs and concerns of diverse constituencies into decision making. Measures patient and physician satisfaction and develops and implements plans to improve satisfaction

Executive Director Surgical Services Resume Examples & Samples

BSN or MSN degree required. Masters in administration, business, or nursing required
10 plus years progressive leadership experience in a surgical services environment
Demonstrated ability to work with physician practices and hospital administration in business plan development
Current nursing license in the state of Illinois

Senior Director Surgical Services Resume Examples & Samples

Experience: Minimum of five (5) years of nursing experience and three (3) years of nurse leadership experience
Education: Bachelor's Degree in Nursing (e.g. BSN) and Master's degree in nursing or other-related field (e.g. MSN/MBA/MHA)
Licensure: Registered Nursing License (RN)

Administrative Director, Surgical Services Resume Examples & Samples

Resource Allocation: Prepares operating budget, manages and controls expense targets, and where applicable, revenue projections. Conserves organizational resources by maximizing departmental performance as well as developing and implementing cost saving measures. Manages and utilizes personnel effectively to achieve proper staffing and optimum resource management. Monitors turnover, overtime, and absenteeism. Understands financial statements; develops and operates within budgetary guidelines; is able to justify variances. Utilizes objective metrics to establish department performance improvement goals, and creates improvement on all outcomes. Develops opportunities to enhance revenues. Works collaboratively with Saint Anne's hospital directors, Steward Healthcare directors, and Steward Health Care Network (SHCN) providers to enhance efficiency for the system by sharing appropriate resources and services. Oversees planning, preparing, implementing, and monitoring all capital budgets
Performance Improvement: Assures quality of clinical services through quality control and performance improvement processes that meet standards established by the Joint Commission, CMS, DPH , OSHA, and others as applicable. Continuously maintains regulatory readiness in all departments. Supports performance improvement processes and innovation and encourages participation by staff through the use of analytical and reporting tools. Participates in and manages performance improvement initiatives in own and other areas. Upholds the mission and philosophy of Saint Anne's Hospital and Steward Health Care and holds employees accountable for the same
Forecasting and Planning: Develops a process that allows for and creates meaningful dialogue with physicians regarding operational and strategic decisions and planning. Assures seamless delivery of surgical services across the system and care continuum. Develops business plans for surgical procedures, equipment and programs. Collaborates with representatives from Strategic Communications in the development and implementation of annual communications and marketing plans. Ensures that all services address patient and customer needs, are priced competitively, and are easily accessible
Personal Commitment: Maintains clinical competencies and strives to keep current with new technology and concepts in area of responsibility. Completes annual mandatory education requirements and participates in appropriate hospital management training and development workshops. Continually learns and develops staff and self; keeps current in trends; participates in professional development opportunities and encourages staff participation; Develops and implements a department specific education plan
Employee Commitment: Encourages cooperation and teamwork in accomplishing results. Supports individual and departmental achievement through the use of recognition methods. Actively seeks and acts on ways to improve team effectiveness. Provides training and development for employees to support, professional and personal growth, enhance job performance, and improve operational effectiveness. Communicates specific responsibilities and performance standards to each employee. Provides positive and constructive feedback based on employee's performance and develops a plan of action as needed. Holds staff meetings at least once per month while engaging staff in meaningful group dialogues centered on improving work place activities. Proactively works with staff to ensure that the Director is available and accessible to staff. Ensures that all staff has attended required education programs and includes staff in department goal setting. Achieves departmental employee opinion results that are equal or greater than the national benchmarks and prior period results. Constructively and consistently deals with inappropriate employee behavior or actions immediately in a direct and confidential manner that maintains the employee's self-esteem. Documents expectations and corrective actions. Completes performance appraisals on time 100% of the time, includes meaningful comments and follows through on action plans, returns to HR on time. Creates commitment and ownership, encourages responsibility, helps others to set proper goals and priorities, delegates with clear expectations
Organizational Commitment: Selects appropriate form of communication to convey information. Creates an atmosphere in which clear and timely information flows between self and others and interdepartmental. Maintains positive attitude and fosters effective relationships within own and other departments. Adheres to hospital policies and procedures and identifies how policies and procedures can be modified to improve/strengthen organization al performance. Monitors all processes to insure that all compliance and regulatory standards are met. Fosters and maintains a safe working environment. Demonstrates managerial courage by using direct, open, and honest communication methods; gives feedback on issues, participates in management meetings, and provides feedback into operational and strategic decisions
Growth and Program Development: Demonstrates knowledge of organizational awareness by promoting system needs in planning and in practice. Uses sensitivity to both the people and technical needs of change processes, considers the impact of change on the needs of people and the nature of the work. Actively meets with surgeons, anesthesiologists, and primary care physician groups to solicit feedback on the program, build relationships for the purpose of program growth. Develops and/or participates in the development of a departmental specific strategic and operational plan. Seeks opportunities for integrating programs and services that will support Saint Anne's Hospital. Translates business strategies into concrete objectives and business plans. Identifies, supports, and uses new technologies and methods to improve productivity and a competitive edge. Serves as internal consultant for internal departments and external organizations regarding surgery and care delivery. Collaborates with key internal and external leaders to identify strategic and tactical market opportunities utilizing market research
Must possess ability to communicate well in written and verbal forms with others, both internally and externally
Requires strong business acumen with an ability to translate goals into actions
Leadership Skills: Promotes an environment that fosters staff to develop efficient and effective problem solving approaches. Insures follow-up activities are planned and executed. Identifies problems, gathers information, selects course of action, makes timely decisions and notifies all parties involved. Fosters staff involvement in the department by delegating responsibility appropriately. Maintains control over areas of responsibility and monitors progress of delegated work. Initiates change by generating ideas and solutions. Shows enthusiasm and acceptance of new approaches. Establishes long and short term plans to meet future needs. Monitors, plans, and adheres to schedules. Sets goals that are attainable, measurable, and realistic and are congruent with the Hospital's and Steward Health Care System's strategic plan, mission, and values. Includes staff in department goal setting. Leads by example. Fosters pride, collaboration, and commitment among members of Steward Health Care, Saint Anne's Hospital and the community that it serves. Honors team values and agreements. Inspires/creates and sustains energy, models what is required to exceed standards for excellence. Represents Saint Anne's Hospital and Surgical Services in the community and throughout the Steward Health Care System

Director, Surgical Services Resume Examples & Samples

Preparing annual capital, operational, and FTE budgets
Ensuring effective monitoring and use of resources
Promoting communication throughout all departments and Centegra Health System sites
Planning, directing, and managing departments and staff to assure quality service on a twenty?four-hour basis
Meeting regulatory standards and complying with all state and federal regulations as well as internal policies and procedures
Promoting internal and external customer satisfaction, ensuring high-quality, responsive service-level performance, and implementing cost-saving components to operations
Standardizing processes where appropriate
Collaborating with the medical directors and Physicians to develop and enhance objectives for growth of the departments
Overseeing the quality assurance/improvement process for surgical services and recommending indicators to evaluate and improve services provided
Directing and monitoring human resources for Surgical Services departments
Acting as a mentor and coach to develop an effective, proactive leadership team that is fully responsible and accountable
Demonstrated experience and ability in healthcare management, including personnel management; management and integration of multiple entities; budget preparation and planning for multiple facilities; development and monitoring of staff productivity systems; quality improvement; and establishment of quality standards and monitors
BSN, BS or BA
MBA, MHA, and/or MSN
5 or more years of related experience in a management capacity
Demonstrated ability to work in a professional, multi-disciplinary team as a group leader, facilitator, or participant
Sound business judgment with a strong understanding of healthcare services, operations, finance, and patient satisfaction strategies
A reputation as a strategic systems thinker and role model
A proven record as a self-starter and team builder who recognizes and supports associates in achieving the organization’s mission, goals, and objectives
Experience and documented abilities in the areas of cost saving, expenditure controls, revenue enhancement, and efficiencies in healthcare operations
Possesses strong analytical reasoning, decisiveness, integrity, and vision
Demonstrated success in major project coordination, implementation of successful cost-containment initiatives, and contract negotiation
Proficiency with word processing, graphics, and spreadsheet software

Director Surgical Services Resume Examples & Samples

Play
Employee Satisfaction
Physician Satisfaction
Accepts responsibility for preparation, administration and achievement of operational and capital budget of all assigned nursing departments
Accepts responsibility that the quality of care is in compliance with hospital and departmental procedures and standards, regulatory agencies and JCAHO standards
Accepts 24-hour accountability and responsibility for the effective and efficient operation of the department
Acts as liaison for all surgical services internally and externally to all stakeholders
Maintains clinical competence while promoting personal growth and professionalism in the work environment
Demonstrates desirable work habits
Demonstrates sensitivity to the needs of the bariatric patient
Graduate of an accredited school of Professional Nursing
Baccalaureate degree in nursing or equivalent; MSN highly preferred
Three to five years’ previous leadership experience in operating room, recovery and endoscopy
Current management experience
Current clinical practice or practice in last five years in area of expertise
RN with current licensure or RN with temporary permit to practice from the Board of Nurse Examiners for the State of Texas
Prefer national certification in area of expertise (CNOR, CNA, or CCRN)

Director Surgical Services Resume Examples & Samples

Develop, interpret, inspect and review policies and procedures within the services provided
Direct and approve the practice of professional nursing and support positions within the services provided to maintain quality patient care through implementation and evaluation of clinical practice standards
Job Specific: Director Surgery/PACU

Director Surgical Services Resume Examples & Samples

Assume responsibility and accountability for patient care management specific to assessment, planning, implementation, and documentation
Evaluate the care provided to patients to achieve optimal patient outcomes
Mentor and manage more than 75 FTE's, and implement retention strategies to maintain turnover rate of less than 8% annually
Ensure adherence to departmental policies and procedures, and to regulatory and accreditation standards
Current licensure as a CNOR/RN in the State of Massachusetts; BS in nursing is required, and a Masters degree is preferred
Must have significant experience in perioperative nursing, including management experience
Must have excellent interpersonal, analytical, and leadership skills
Must have excellent problem-solving skills
Possess creativity to think "big picture"
Skilled at strategic planning and performance improvement
Exceptional patient- and physician-relations skills