Back Office Manager Cover Letter

I submit this application to express my sincere interest in the back office manager position.

Previously, I was responsible for ongoing field assistance with investment funds, trade inquiries, marketing collateral, client seminars, cooperative marketing procedures and investment recognition.

My experience is an excellent fit for the list of requirements in this job:

• Graduate in economics or engineering management
• Flexible working is available in this role
• Oversee back office operations teams to achieve performance goals and maintain employee satisfaction by providing leadership, communication, coaching and professional development to direct reports and their teams
• Oversee and manage 3rd party vendor relationships to ensure accuracy and timeliness of service provided to consumer
• Excellent problem solving and consensus building skills
• Process Improvement - Dedicated to providing the highest quality products and services which meet the needs and requirements of internal and external customers
• Proven leadership and facilitation abilities
• Thorough knowledge of trust and securities operational functions, systems, procedures, products and services

I would like to submit my application for the back office manager opening. Please accept this letter and the attached resume.

Previously, I was responsible for investment advice to CEES Trustees and participate at Corporate Pension Board Investment Committees, new business proposals and lead Investments piece in client meetings as required.

My experience is an excellent fit for the list of requirements in this job:

• Participate in the departmental budget process
• Institute techniques to promote teamwork among departmental employees, encourage inter-department team building
• Management of problem escalations, back office duties, and offline support to ensure client satisfaction
• Proficiency with MS Windows software
• Aptitude for statistics, to include analytical thinking and processes
• Brokerage firms’ BackOffice processes and technologies
• Variety of development tools
• New developments in technology

I would like to submit my application for the back office manager opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for administrative support to the CCG manager and Investment Officers for all properties within the Banks investment portfolio.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Thorough knowledge and understanding of legal, regulatory and accounting principles which directly affect Wealth Management & Securities Services business lines and clients
• Basic supervisory skills, including some knowledge of human resources
• Intermediate level of proficiency in the understanding of various domestic and foreign products, including equities, fixed income, OTC derivatives, and related products including swap agreements (interest rate swaps, credit default swaps) repurchase agreements, FX futures, and currency transactions, all in a global multicurrency environment
• Exposure to software systems such as Advent Geneva, EZE Castle and Bloombergis a strong asset
• Able to multitask and prioritize while working in fast-paced environment
• Analysis and report modeling experience
• Excellent Computer skills – specifically excel, powerpoint, access
• Able to demonstrate effective leadership behavior, qualities and skills

In response to your job posting for back office manager, I am including this letter and my resume for your review.

In the previous role, I was responsible for meaningful and timely insight, information, and recommendations for action to appropriate investment committees for all assigned investment managers and products.

My experience is an excellent fit for the list of requirements in this job:

• Develop new, and revise current evaluation templates that are used to document employee and process performance
• Participate in the definition of current processes by an in-depth analysis of data
• Participate in the research, design, development, and implementation of standards, practices, and procedures as requested
• Create thoroughly researched, well thought out, and easily understandable documents, which identify current situations, problems, and recommended solutions
• Assist in the production and timely distribution of reports on escalations and performance measures
• Work with Operations management to provide timely feedback regarding error trending as it relates to specific employees
• Define areas of opportunity regarding script or Knowledge Base issues, report on unnecessary escalations or referrals, and complete trend analysis for Operations teams to achieve First Contact Resolution
• Work with Knowledge Base management to provide timely feedback regarding new and existing procedures and document any process flow gaps

Please consider me for the back office manager opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for portfolio compliance expertise/analysis, as needed, to others throughout the CG organization (including investment professionals, accounting, investment operations, distribution, etc.).

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• COBOL development, HP Non Stop SIS Platform, Application Development and SDLC
• Distributed technology platforms based on Java or .Net technologies
• Knowledge of corporate action and performing reconciliation & break resolution
• Managing telephony and/or non-operational back-office roles across multi-site in the north west in line with FCA regulation
• A strong understanding of payment forbearance solutions that help Barclays and its customers resolve short, medium or long term financial difficulties
• Achieving key operational targets in line with credit risk standards and collections operational goals
• Ensuring customer outcomes are delivered to a high standards with minimal risk to the bank
• Establishing and maintaining management, risk, control, business continuity and information systems, including allocation of levels of authority to ensure effective oversight of performance, risk and compliance and instigation of appropriate mitigation actions