Back Office Cover Letter

In response to your job posting for back office, I am including this letter and my resume for your review.

Previously, I was responsible for operational office support in delivery of patient care in a physician office environment.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Idealerweise 2-3 Jahre Berufserfahrung im Vertriebsinnendienst oder einer vergleichbaren Tätigkeit
• Fundierte MS-Office-Kenntnisse sowie idealerweise erste Erfahrung im Umgang mit CRM-Systemen
• Sehr gute Deutschkenntnisse in Wort und Schrift und idealerweise Grundkenntnisse in Englisch
• Selbstständige und kundenorientierte Arbeitsweise
• Ausgeprägter Teamgeist und hohe Kommunikationsfähigkeit
• Experience using Service Now, Remedy, Service Desk, HP ALM or a similar tool
• Intermediate skill in standard desktop tools including Microsoft Office (Excel, Outlook
• ITIL Certification in the area of incident, problem and change

Please consider me for the back office opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for a professional, telephone and office co-ordination service whilst creating a friendly and professional office environment and ensuring service levels are achieved.

My experience is an excellent fit for the list of requirements in this job:

• Knowledge of Hedge Fund Accounting a strong asset
• Exposure to software systems such as Advent Geneva, EZE Castle and Bloomberg a strong asset
• Intermediate proficiency in MS Excel would be a strong asset
• Familiarity with processes related to capturing wholesale natural gas transactions in ETRM systems
• Familiarity with SAP or similar Accounting system
• Self-motivated, able to work productively with little supervision to manage workflow and juggle priorities to meet deadlines
• Persistence in problem-solving, and attitude of continuous process improvement
• Knowledge of terminals and PC software functionality questions

I am excited to be applying for the position of back office. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for clerical support to others in the office to maintain an efficient office environment.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Signal and Communication processes
• Perform follow-up on incident status and resolution activity
• Fluency in English + another language (German, Spanish, Italian, French, Portuguese)
• Previous planning experience within a back office environment
• Have used WFM tools previously
• Retail Card Services knowledge
• As mandated by applicable state
• Commodity Energy Contract experience preferred but not essential

I am excited to be applying for the position of back office. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for hR administrative Back office support including HR system on a day-to-day basis and contributing to the long-term development of HR Shared Service functions.

Please consider my experience and qualifications for this position:

• Align test implementations with global testing strategies
• Configure, execute and report on test phases / test cycles
• Configure and automate reports and extract reconciliations
• Anticipate and manage the failure of any test scripts and study efficient ways of enhancing their performance
• Work with business analysts, developers and vendors to resolve issues
• Review and analyse existing defects for GAP analysis
• Review and quality assure test cases
• Carry out test script maintenance

I submit this application to express my sincere interest in the back office position.

In the previous role, I was responsible for office communications and assist in coordinating firm related office functions.

Please consider my qualifications and experience:

• French language mandatory - proficiency level B2
• Experience providing strategic direction
• Able to demonstrate work accomplishments include project work
• Good knowledge of Customer Service in Telecommunication domain
• E2E Process oriented way of thinking
• Knowledge about Quality Management practices
• Good relationship skills and teamwork
• Manage flawless execution of Distribution Operation activities, all task associated with scheduling and dispatching of Lubes products (packed or bulk) for EM Lubes business