Applications Support Engineer Cover Letter

I submit this application to express my sincere interest in the applications support engineer position.

Previously, I was responsible for technical telephone and/or on-site applications/systems support to internal customers by answering questions on function, usage and repair of applications and systems.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• VDI Certification will be an added advantage
• Computer skills — Dialux, Relux, AG132, Outlook, Excel, Power Point and Internet Research
• Experience with mobile packet core network architecture and WiFi (AAA)
• Oracle Demantra
• Has a clear understanding of the science of Microcalorimetry with experience in Isothermal titration calorimetry (ITC), Differential scanning calorimetry (DSC) and Isothermal calorimetry
• Network Management experience in a financial environment preferred
• Understanding of Learning application and content design
• Functional/Technical background in Cloud applications and exposure to associated systems and software

I would like to submit my application for the applications support engineer opening. Please accept this letter and the attached resume.

Previously, I was responsible for key 24 X 7 fix on fail support, actioning of Service Requests and performing BCP/DR Tests for International Payments Clearing Stream applications & SWIFT.

Please consider my experience and qualifications for this position:

• Own the design, development, maintenance, and distribution of key business metrics and reports
• Deep dive into data to find trends and problems
• Full-stack Java web application development expertise
• Solid knowledge of BPM products - especially JBPM and Pega would be immediately valuable
• Working knowledge of no-SQL and relational database products, especially ArangoDB, Oracle, mySQL
• Expertise with Java, Spring Framework, Hibernate and REST services
• Experience with Cucumber for Behavior Driven Development
• Experience with Source Code management system - Git and BitBucket

I would like to submit my application for the applications support engineer opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for product management support for the development and implementation of customer applications dealing with complex Human Machine Interface (HMI) systems, CNC systems, PLC systems.

Please consider my experience and qualifications for this position:

• Organizational skills to ensure short and long-term project work assigned to he/she is completed per the agreed to deadline supporting the completion of tickets with varying priorities
• Continuous Integration tools such as Jenkins or Hudson
• Effective time-management and logistics experience
• Experience and understanding of the engineering, medical and/or neurosurgery industry
• Familiarity with software installation and troubleshooting
• The applicant is encouraged to engage actively in neurological science community to further develop their understanding of our various robotic applications
• BSEE or similar and experience in professional video and audio or related fields
• Occasional travel within Europe and to US

In response to your job posting for applications support engineer, I am including this letter and my resume for your review.

Previously, I was responsible for consultation and direct technical support in life cycle planning, problem management, integration, and systems programming.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Experience with Microsoft or Competitive Business Intelligence Products
• Power BI REST API
• Experience with analyzing, designing, developing, implementing, and debugging software applications
• Experience using a scalable distributed messaging systems such as Kafka or RabbitMQ or Tibco
• Solid experience with JAVA, J2EE technologies, and Spring Framework
• Solid experience in designing Batch Framework and Automation Batch Jobs based on business requirement
• Experience with database table design, stored procedures, functions, triggers and a good understanding of system process flows
• Solid hands on experiences with RESTful API design and relational database modeling

I submit this application to express my sincere interest in the applications support engineer position.

In the previous role, I was responsible for the necessary oversight and management of implementations and upgrades of all automation applications including ThingWorx, AR, MES systems.

Please consider my experience and qualifications for this position:

• Experience in DevOps - build, deployment, integration, code management and similar tools like Jenkins, Maven, automated deployment
• Cloud adoption ( AWS, Azure ) with resiliency capabilities
• Familiar with C#, C/C++ and Java programming languages
• Familiar with microcontrollers and their peripherals, such as Timers, GPIO, ADC, I2C, SPI, and UART
• Good experience with fullSDLC
• Analytical thinking to acquire a proper understanding of a support issue by breaking it down systematically into its component parts and identify the relationships between these parts, selecting the appropriate method/tool to resolve the problem and reflecting on the result, such that learning is identified and absorbed
• Application of quality standards to all tasks undertaken and ensuring that nothing is overlooked
• Strong appreciation of application systems and their role in a business operation