Training Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the training job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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D Hartmann

Dakota

Hartmann

556 Fabian Track

San Francisco

+1 (555) 241 8721

556 Fabian Track

San Francisco

Phone

p +1 (555) 241 8721

Experience Experience

Boston, MA

Training

Boston, MA

West, Mosciski and Mitchell

Boston, MA

Training

Makes recommendations to Human Resources team and senior managers regarding training and development solutions
Manage and lead major projects including developing the Store Management Operations guide
Other management responsibilities as determined by Client or District Manager
You will engage with Tech OpRisk global teams to collate and create various reports and updates for the management and supporting ad-hoc awareness requests
Recommend and assist with implementation of process improvements to Corporate Investment Services Division
Assist others with development of training materials, support documentation, including job aids that support process/functional communication and learning
Execute and manage Knowledge Transfer during transitions

Los Angeles, CA

Head of Training

Los Angeles, CA

Senger, Bauch and Nader

Los Angeles, CA

Head of Training

Maintaining Instructor training and checking records, ensuring Boeing Flight Services and CAAC qualifications are maintained current as per the ATOM
Acts on behalf of the Manager Quality Assurance (MQA) in his absence
Reviewing the training and checking plan and recommending any changes as necessary to ensure proper operation
Ensuring that simulator maintenance procedures provide conformance with the approved training program curriculum items
5%:Perform regular benchmark of industry practices and keep senior Operations leadership informed of trends
10%:Develop relevant metrics to assure the training system operates in a state of compliance and productivity and report on status of training programs and deployment of strategy and action plans
Liaison with CAAC on operational and training and checking matters

present

Phoenix, AZ

Director of Training

Phoenix, AZ

Rodriguez Inc

present

Phoenix, AZ

Director of Training

present

Training will focus on detailed descriptions and explanations of production quality, materials, places of origin, and overall inspiration
Answer user questions that occur from the result of training; Builds strong relationships with employees
Lead strategic development of all training and education materials, programs and initiatives, including training videos, service and sales directives, new-hire orientation programs, educator/leaders’ guides, and business-building strategies
Work closely with Store Managers and Training Managers on a regular basis to ensure the proper implementation of product knowledge, service/selling techniques and community-building strategies
Ensure a continuous improvement environment is in place to improve the performance of the sales team so they are well positioned to meet current and future goals. Key aspects include leading efforts to improve customer targeting, optimal utilization of sales tools like Salesforce.com, effectively presenting Hill-Rom’s value proposition, and ensuring our reps can effectively grow the business with current and prospect customers
Platform the strategic priorities of the NLT in staff training and development, to ensure these priorities are valued, owned, and practiced by all Navigator staff
Passion for educating and developing people

Education Education

Bachelor’s Degree in Education

Indiana University

Bachelor’s Degree in Education

Skills Skills

Is highly organized with great attention to detail and follow through
Excellent client relationship skills and proven ability to form strong relationships within a user base
Strong analytical ability
Good computer knowledge
Ability to problem solve- and work collaboratively with a strong solution driven mind-set
Ability to come up to speed quickly on new applications
Ability to effectively articulate the transfer of knowledge to others in written and verbal form
Strong PC skills
Excellent English verbal and writing skills with an emphasis on training documentation and marketing communications
Ability to multi-task

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Gfcc Training Resume Examples & Samples

Work with the leaddeveloper to develop eLearning courses or products that meet the training needs and requirements of clients and stakeholders across BSA/AML, Sanctions and Anti-Corruption areas
Manage the full UAT process ensuring that the courses are tested completely and all issues reported resolved before the release of the course
Point person for specific requests received from the lines of business supported
Administrative duties related to training governance responsibilities such as taking minutes at Committee meetings, organizing and maintaining files and documents provided for audits/exams and team initiatives
Interface with the training contacts across all reporting lines
Update and offer changes to websites / databases as required
High School/College degree or equivalent job experience
Foundation to intermediate knowledge level of anti-money laundering, anti-terrorist financing topics, terms and applicability across LOBs
Strong knowledge and experience with MS Office suite of software products, Word, Excel, Outlook and PowerPoint
Working knowledge of SCORM/508, Dreamweaver, Captivate, HTML, DHTML, XHTML, Java Script
Familiar with SharePoint, Livelink and Pathlore

Mgr, Tech Services Training Resume Examples & Samples

Manages the integration of the Reliability Centered Maintenance training requirements through PQS trainers for attraction specific requirements to include PQS, downtime and recovery processes by analyzing performance gaps, plans for future improvements in performance, designs and develops learning solutions to close performance gaps, partners with the attractions teams when identifying the opportunity and the solution, oversees implementation of the solution, monitors the change, and evaluates and communicates the results
Directs Tech Services Trainers while designing and developmenting programs that supports the Reliability Centered Maintenance initiatives in support of the department’s training plan and objectives
Manages the Ride & Show Apprentice program in collaberation with Learning & Development. Schedules the apprentices OJT training working closely with area supervsiors. Tracks attendance for the apprentices through Kronos, adding payable time for technical training classes
Responsible for overseeing the complete writing and maintaining all PQS manuals for Ride & Show. Ensures ride recovery and PQS training materials are updated, relevant and support current Standard Operating Procedures. Incorporates measurement and assessment tools to support all training
Manages development and activities of direct reports. Manages the trainer development process (selection criteria, skill development/evaluation) for the PQS Trainer team
Manages the administration and tracking of all PQS materials, records and classes required and received
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities

Product Training Specialist Resume Examples & Samples

Execute Training Support Model to internal and external clients, entailing Technical Sales Support; Consultative Training; Critical Consulting; and Soft Skills Training
Responsible for training Global Commercial Card clients and employees on all product offerings including Commercial Card industry best practices and issue remediation solutions
Accountable for training Global Commercial Card Products via on-site and virtual delivery to both external clients and internal customers and partners
Mastery of all training curriculum by delivering all required material in a consistent yet effective manner
Responsible for managing training projects from creation through delivery with on-going check points to determine future needs
Utilize standard collateral management practices to ensure accuracy and integrity of all content and materials
Develop new training initiatives for internal and external clients based on the goals and objectives of the GCC organization
Support innovative tool development such as e-learning, webinars, etc
Superior interpersonal, oral and written communication skills
Strong facilitation skills and ability to deliver programs and present to all audiences
Experience training internal and external customers
Strong knowledge of adult learning theory and facilitation technique
Client focused orientation: excellent client management/relationship management skills
Ability to uncover needs, gaps or opportunities through critical listening and observation, with the ability to propose and drive creative solutions for future project delivery
Strong, innovative problem solver
Analytical thinking/decision making ability to realize greatest results
Track record of collaboration across multiple stakeholders/ teams
Excellent partnering skills yet can work independently
Resilience in a constantly changing environment: flexible & adaptable
At least 3 years experience in Training within a Financial Services environment
Bachelor's Degree required or equivalent work experience
3+ years Commercial Card Service experience
3+ years experience preparing oral and written communications

AML Transaction Monitoring Standards & Training Global Progam Manager Resume Examples & Samples

6 years of Operations experience
4 years project management experience
2 years in Compliance-related activity functioning as a subject matter expert
2 years of exposure to global/regional Compliance operations
2 years of experience defining and/or implementing policies and procedures
Substantial knowledge of AML typologies, Compliance, financial services, and retail and investment banking products and services
Experience of deploying risk mitigation, process improvement, and strategic communications
Familiarity with basic mathematical and statistical approaches to metrics
Relationship management skills, with the ability to handle conflict and negotiations

Gcg-head of Wealth Management Advisory & Training Resume Examples & Samples

Minimum: Bachelor's degree in finance, accounting or economics
CFA, CFP, MBA, MSc preferred
Analytical and detailed, possessing excellent Bloomberg/Reuters, MS Excel and Powerpoint skills
Result oriented, with a passion for investment/financial markets
Adaptable, independent self starter but strong team player
Minimum 8 years of experience in wealth management, in a sales, research or product management role
Articulate - possess excellent written, oral communication and presentation skills in English. Proficiency in another Asian language will be a plus
Strong working knowledge of traditional asset classes - fixed income, equity, money market, commodities as well as in-depth knowledge of retail deposits/treasury/investment products. Knowledge in alternatives (hedge funds, private equity, real estate etc) will be preferred

Gcg-operations & Controls Officer, Training Resume Examples & Samples

Responsible for theplanning, implementation & adherence of trainings across Consumer bankingunits for new hires and existing staff
Track and ensure timelycompletion of certifications/re-certifications, mandatory online &classroom trainings, and the number of training hours to ensure the businessmeets the industry requirements
Perform regularcommunication to consumer bank platform
Organising presentationslides, updating registers and MIS for respective consumer unit
Liaising with new hires andexisting staff on training programs
Business related experience
Strong competency in Microsoft Office applications
Self-starter – positive, energetic and able to prioritize and act upon theimportant issues whilst keeping communication channels open to relevantstakeholders
Highly organized and able to deliver against firm timelines
Ability to positively influence and motivate others
Collaborativeteam player

Business Analyst Lead-technology Training Resume Examples & Samples

Job function required
Coordinate and facilitate training solutions, working in partnership with Technology Training process and program managers
Promote learning solutions via Training communications, calendar and meetings with key IT businesses
Utilize tools to evaluate and measure impact and enhanced performance
Leverage ideas and best practice across teams and facilitate knowledge sharing forums classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops
Liaison with vendors / external / internal support teams on global training program conducts
Provide weekly and monthly management reporting
Minimum of 7-10 years of training, team management success, staff coaching or similar experience
Ability to quickly assess and accommodate shifts in the business environment and related needs and priorities
Ability to manage and execute multiple priorities in a fast moving, matrixed environment
Solid communication skills and ability to interact with all levels of leadership
Drive for Quality and Results
Proven team leadership
Demonstrated ability to manage multiple, strategic client relationships at the executive level as well as the individual contributor level
High degree of flexibility/adaptability in work and communication style
Excellent verbal, presentation and written communication skills
Strategic Thinking & Results Focused
Proven ability to lead and execute in ambiguous situations
Ability to interact confidently with all levels of leadership and build long lasting partnerships
Strong decision-making skills and ability to act autonomously
Ownership & Execution whether global or local scope involved
Expert with Microsoft Office products such as Excel, PowerPoint, Project, etc
This position requires flexibility in schedule based on customer needs
May be required to travel domestically and internationally up to 25% at times
During program deployments or crucial engagements, travel may increase

Training Team Lead Resume Examples & Samples

Ability to read and comprehend documents, reports and complex legal descriptions
Read and understand property appraisals and Broker Price Opinions
Working knowledge of federal, state and local laws regarding consumer debt
Has the ability and willingness to work in a team environment
Has keen analytical skills, attention to detail and ability to work independently
Strong and decisive problem solver
Proven ability to work effectively in a fast paced and stressful environment
Proven ability to multi-task, prioritize workload and meet deadlines
Proficient PC Skills including but not limited to Microsoft Excel, Word, Access, etc
College degree preferred or 3 – 5 years collections experience in lieu of degree
2 – 4 years of Collections servicing experience, with 2 years of experience focusing on specific area of Collections

Senior Consultant, Training Resume Examples & Samples

Solid analytical ability
Outstanding presentation/facilitation skills
Adult learning principles
How to leverage social media/learning tools such as mobile technology, MOOCs, etc. for development purposes
Social learning applications/platforms
Consulting with internal clients to identify needs, translate into solutions and implement the solutions into the business, preferably in a Management and Leadership development role
Identifying, developing and implementing skills development for managers and leaders at multiple levels within a Corporate environment
Strong instructional design, development and delivery experience. Able to produce professional looking facilitator guides and participant materials
Vendor sourcing and vendor management experience

Gtis-avp-sharepoint Training & Governance Lead Resume Examples & Samples

Strong SharePoint experience in business
Thorough understanding of the SharePoint licensing, administration and hierarchy model as well as application concepts
Process documentation and analysis
Ability to effectively facilitate training and customer feedback meetings
SharePoint site design including use of Search, meta data and list management
PowerPoint, Word, Excel
SharePoint Designer
InfoPath
Prior consulting experience (internal or external) preferred
Experience with communicating and enforcing SharePoint Governance

Service & Training Manager Resume Examples & Samples

Serves as primary partner in executing effective talent selection, training, coaching, motivating and recognizing
Communicates performance issues to the ASM-Service and Operations and/or Store Manager
Sets, monitors, follows up on productivity goals for the store team
Accountable for meeting store compliance audit requirements
Completes Sellebrity On-Boarding and functional training for new Sellebrities
Assesses training opportunities from observations, customer survey results, and customer feedback and makes recommendations to the SM or ASM(s) to execute action plans Communicates and delegates replenishment priorities based on sales and inventory
Supports Old Navy Card by providing training, coaching, tracking and motivation for store team
High School diploma or equivalent desired

Service & Training Manager Resume Examples & Samples

Educates team on driving sales through store presentation, replenishment, and service standards
Execute store contests and create incentives to motivate Associates
Supports Old Navy Card goals by implementing contests, tracking and establishing accountability
Communicates and delegates replenishment priorities based on sales and inventory
Utilize company reports to evaluate top sellers and replenishment priorities
Ensures shop concepts are maintained and brand integrity upheld while making flexing decisions due to sell thru and inventory variances
Performs Leader on Duty responsibilities
Adjust floor/store coverage as breaks are executed and as customer traffic patterns fluctuate
Monitors payroll when opening store, and adjusts schedule accordingly
Records ONC performance on tracking chart
Is an active partner in achieving a positive Store Compliance Audit score
Utilizes recovery statements to minimize external loss
Executes all activities related to Risk Management & Safety
Ensure store is compliant with daily cleaning activities
Practices and ensures compliance with all company policies and procedures
Communicate successes, opportunities and solutions to the Store Manager or ASM
Knowledgeable of the Customer Experience Survey and is a partner in the execution of any action plans to enhance the customer's experience
Ensures cash wrap controls and merchandise protection devices are in place and executed to meet Loss Prevention strategies
Motivates teams through positive reinforcement of service standards while executing tasks
Communicates regularly with Store Manager or ASM about the appearance of the sales floor: presentation standards, maintenance of visual elements, Ready All Day, and replenishment
Educates team on driving sales through using promotions and suggestive selling skills at cash registers and fitting rooms
Maintains efficiency at checkout
Motivates teams to practice Ready All Day standards at all times
Provides positive customer experience at all key touch points
Ensures brand integrity in all aspects of sales floor presentation
Ensures facilities are clean, maintained and customer friendly
Provides feedback to associates regarding service standards and suggesting the Old Navy Card
Maintains an efficient, service friendly environment
Respond and take action to customer concerns
Communicate successes, opportunities and solutions to the Store Manager/ASM
Completes New Hire Orientation and Functional Training for new Associates
Trains associates on best practices
Models and monitors associate's skills and coaches or retrains as necessary
Elevates personnel performance issues to Store Manager or ASM immediately
Provides motivation and recognition of the Associates
Trains and Monitors Associates in checkout, fitting room, and sales floor in skills associated with those work centers, as well as company Loss Prevention and Human Resource policies
Provides feedback to Associates on performance of tasks and meeting service standards
Assesses training opportunities from observations, Customer Experience Survey results, and customer feedback and makes recommendations to the SM or ASM to execute action plans
Demonstrates and acts in accordance with Gap Inc. Purpose Values and Behaviors
Demonstrates time management and organizational skills
Demonstrates passion for customer service
Demonstrates verbal and written communication
Demonstrates ability to prioritize and handle multiple tasks
Excellent delegation and follow-up skills
Ability to develop and train others
Ability to lead a team
Demonstrates conflict management and resolution skills
Demonstrates computer proficiency
Demonstrates business comprehension
Two-year college degree or equivalent work experience preferred
12 months with Old Navy, or prior equivalent experience
Ability to effectively communicate with customers and store personnel
Lift and carry up to 50 pounds
Ability to effectively maneuver around Sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and overnight shifts

Unassigned Service & Training Manager Resume Examples & Samples

Provides feedback for the ASM-Service and Operations and/or SM regarding quarterly check-ins, individual development plans and annual performance reviews for team
Ensure service, merchandising, and operational standards are met through company-defined practices and processes
Monitors, maintains and follows company policies and procedures
Accountable for a safe store environment where all Sellebrities actively prevent loss and minimize risk
Performs additional managerial duties as necessary
Partners with the Store Manager to set hiring goals and execute hiring plans
Conducts interviews and provides feedback regarding candidates to the Store Manager for the final hiring decision
Trains and monitors Sellebrities’ skills at the cashwrap, fitting room, and salesfloor areas, as well as company loss prevention and human resource policies
Educates team on driving sales through service standards, product knowledge, store presentation, and replenishment
Educates team on driving sales through promotions, product knowledge and suggestive selling skills in the fitting rooms and at the cashwrap
Knowledgeable about the customer survey and is a partner in the execution of any action plans to enhance the customer’s in-store experience
Passionate about: apparel trends, specialty retail environments, people - customers and team
Demonstrates the following: time management, organizational skills, authentic customer service, training, sales generation, leadership, conflict management, resolution, business acumen, time management, planning, priority setting, decision quality, ability to coach, provide feedback, excellent verbal and written communication, and computer proficiency
Ability to: think creatively, embrace and lead change, and deal with ambiguity
College degree or equivalent work experience preferred
Ability to effectively communicate with customers and store personnel Ability to maneuver around sales floor, stock room, work with/around cleaning chemicals and lift and carry 50 lbs
Service and Training Managers must punch in and out through the time clock to record all time worked, follow hourly meal/break guidelines, and partner appropriately with the Store Manager regarding any overtime

Seasonal Training Specialist Resume Examples & Samples

New Hire Orientation
Conduct New Hire Orientations for FT/PT and Seasonal Associates
Coordinate the new hire paperwork and processes across multiple shifts
Follow-up on new hires to ensure first 90 days are a positive experience
1-3 years communication experience
Ability to communicate effectively with one-on-one, written and large group facilitation
Proficient with Microsoft Office products: Word, Excel, PowerPoint
Previous experience training adults at various levels in an organization

Associate Product Manager Women s Training Essentials Apparel Resume Examples & Samples

Create range plans with product overviews, update range plans during development processes and communicate changes to all involved partners, forecast consolidation and analyses
Assist to develop category initiatives
Gather and apply market research and / or consumer feedback to accurately anticipate and fulfill consumer fitness needs
Provide briefs on range that give clear product and information to the service departments (Design, Development and Logistic)
Builds market and key account networks along with Go-To-Market team for a consistent product feedback
Ability to work within a fast paced cross functional team environment
Comfortable working on multiple projects at one time
Ability to take direction and work independently
Ability to travel internationally
Technical Skills
Adobe Illustrator experience
Microsoft Applications
Data entry / accuracy
Communicate with others
Strong verbal communication and presentation skills
Analysis and problem solving
Analytical ability
2 years of relevant experience (marketing background e.g. internship, apprenticeship, etc.)
Knowledge of apparel marketplace
Computer skills (Excel, Power point, Work, etc.)

Development & Training Risk Training Manager Resume Examples & Samples

Conduct regular Training Needs Analysis with Managers and employees (interviews, questionnaires, focus groups etc)
Advise on the most appropriate training strategy for each group
Design and develop internal training solutions working with internal SMEs and managing the projects end to end
Liaise with global partners to design and launch training in Europe, Asia, Latin America as well as the US
Manage existing BAU training programs (including content updates, appropriate marketing, participation levels, new hire and refresher strategies)
Manage client relationships with various vendors for training programs
Evaluate the effectiveness of training programs via different tools / techniques
Analyze the evaluations and report on training effectiveness to key clients
Manage and report the training spend for the business
Communicate regularly with key clients (senior Management / HRBPs) on upcoming training courses, feedback etc
Market the courses appropriately to the audience via emails, website, presentations etc
Manage training metrics strategy and provide metrics to each business’ scorecard manager
Advise each business on ad-hoc training requests – appropriate training solutions / development options
Manage e-learning developers (vendor) and administrators (consultant or employee)
Experience in designing, developing, and delivering training preferred, including e-learning
Project Management and organizational skills
5 + years training experience required
Solid consulting, influencing, and facilitation skills
PMP Certification is a big plus
Good interpersonal & partnership skills, ability to interact with all levels and regions
Able to work independently as well as on a team
Motivated self-starter, ability to multi-task

Development & Training Elearning Program Manager Resume Examples & Samples

Building and managing an e-learning curriculum; manage e-learning projects
Identify target training audience
Training central administrator for all levels of administration: course, group, and curriculum
Programming/coding e-learning courses
Running training data reports in Business Objects
Handling all learner questions and troubleshooting problems
Liaison to the business to answer all inquiries
Use/run virtual technology tools such as Adobe Connect and WebEx
Understand the Firm’s business
Partner with the business
Code and Run Business Objects reports
E-learning development experience a plus
Training Central or experience in another LMS a plus
Microsoft office – Word, Excel, and Powerpoint
Project Management Skills

CIB TPO Governance, Training & Policy Manager Resume Examples & Samples

Responsible for overall TPO governance and ensure consistency and sustainability of policy and procedures
Define, implement, and manage CIB third party governance processes like score-carding, risk management, and performance improvement
Primary lead on the rollout of the new strategic Third Party tool solution working closely with the Corporate team and internal Operations team
Maintain all program documentation and manage change control
Manage the Quality Assurance program working closely with Corporate team
Assist with day to day operations working closely with the Operations/Business Lead on an as needed basis
Serve as primary owner for CIB TPMO external communications
Ensure program training material adheres to policy/process changes
Attend global TPO steering forums and represent CIB requirements
Responsible for participating and coordinating efforts related to regulatory audits
Be able to review and analyze various operations metrics and offer solutions to improve results
Ensure program health through the coordination and execution of internal validations
Maintenance of the CIB TPMO website and Sharepoint libraries
7+ years of Business Management, Vendor Mgmt , Compliance, Sourcing or Risk experience
3-5 years of project management experience
Strong interpersonal skills with the ability to build relationships across all levels of management
Detail and process orientated
Ability to deal with several priorities simultaneously and maintain a flexible approach
Excellent experience with MS Office Suite most notably Excel
Highly motivated with a positive 'can do' attitude
Experience with TPO Program & tools, Phoenix, SPARC, ePurchase, and Beeline would a plus
Ability to juggle priorities in an environment subject to change and uncertainty
Strong relationship management and partnering skills
Proactive in escalating issues to relevant parties

Training & Escalations Analyst Resume Examples & Samples

Creates and maintains the education / documentation content necessary to ensure Help Desk agents have the technical product and process knowledge required to effectively service clients
Responsible for the development and maintenance of documentation (i.e. job aids and training materials etc.)
Responsible for the management of the SharePoint site
Responsible for the overall management of training programs for new and existing agents
Completes and maintains a Training Needs Analysis for agents and develop action plans in conjunction with Help Desk team Leaders to address gaps
Responsible for the resolution of escalations of unresolved internal and external client issues relating to RBC’s suite of Cash Management products referred from the Help Desk
Serves as an escalation point for CME Port Support
Contributes to the servicing requirements in Cash Management Operations, including coverage during vacation/absence of other analysts
Acts as a change agent by communicating changes/enhancements/new developments, including liaising with Business Solutions to ensure new and updated documentation regarding products is reviewed and delivered to agents in a timely manner
Creates through demonstrated action and attitude, an environment that fosters a “client first mind set, teamwork, client empathy, involvement, end-to-end ownership of inquiries
Identifies productivity improvements with a view to standardize and simplify practices, while providing client and staff education and encouraging self-sufficiency
Proactively escalates issues/concerns as required and provides alternatives and/or solutions as appropriate
Responsible for managing and tracking all outstanding issues/PTRs’/SCRs’ that have been escalated to IT
All escalations and resolutions must be documented in Goldmine for reporting and trending purposes
Responsible for scheduling a meeting with Team Leaders for the Help Desk on a quarterly basis to review and discuss escalations trends from agents

Audit Training Manager Resume Examples & Samples

Minimum of 5 years experience within training/development field in a fast paced, global, corporate environment
Strong knowledge of adult learning theory and facilitation/instructional design techniques
Demonstrated experience in designing in curriculums and learning paths for a global audience
Proven project management, presentation, and facilitation skills
Interpersonally effective and comfortable interacting with colleagues, partners and leaders/managers – particularly through relationships/networking, composure, judgment, concise written and verbal communications, and influence
Innovative, creative and results oriented
Ability to work independently and multi-task in a dynamic environment, managing multiple deadlines and priorities
Experience in supporting audit or control functions preferred
Experience in computer-based-training and virtual delivery methods
Must have analytical skills and advanced Excel and PowerPoint skills
Relationships with external organizations and peers to ensure strong knowledge of industry-wide best practices

Consultant Training Resume Examples & Samples

Meet with Project managers/stakeholders monthly to establish learning needs of the project
Use the role profiles and project documents to determine training needs, and provide learning curricula for each role and use them to determine learning/skills gaps of new and existing employees
Obtain information from project team and staff regarding personal development areas identified during the Guide and assist Project team and Client Service Centre regarding appropriate learning interventions to meet the needs identified. This is done through giving guidance on sourcing of training information on the intranet site and navigating the training catalogue
Provide required excel spreadsheets/templates to Project managers for them to review and update the project plans
Design and implement a process for feedback from trainees on learning effectiveness. Use Level 1 workshop evaluation questionnaires and performance impact questionnaires to determine training effectiveness and environmental effectiveness
Summarise feedback from Level 1 workshop evaluations/performance impact questionnaires and provide report to Project manager on trends/issues identified in workshops
Work with other Training Consultants to develop action plans to improve training effectiveness where issues are identified
Follow up with delegates and line managers 1-2 days prior to the event to confirm and ensure full attendance
Optimise data from Training Needs Analysis to establish priorities and areas of overlap with other training interventions within the Project
Where necessary, re-negotiate training priorities with Project management to ensure that business needs are met in accordance with their project and business goals and objectives and budget constraints
Design a training plan to meet the development needs of the particular project. Deliver scheduled training interventions within agreed time frames (If project driven) and to identified target group
Ensure training schedules are communicated at least four weeks in advance via the Communication Gateway to the client to enable appropriate capacity planning for all sessions. Publicise current training schedule at training interventions to improve attendance at workshops
Communicate via email/telephonically to all targeted staff to invite them to training sessions
Manage the training requirements in order for appropriate training rooms to be booked all other logistics to be arranged (printing of learning material, preparation of the learning environment and resources such as IT equipment)
Design and produce support material such as powerpoint presentations/hand outs. Keep updated by developing handouts using information from training guides/circulars/manuals
Maintain and improve the quality of the training documentation as per agreed standards and research by meeting with subject matter experts and provide feedback from workshop sessions
Deliver classroom training solutions for internal (or external staff members such as temps and contractors) using predesigned learning material and assessment tools
Facilitate workshops/conduct assessments as per prescribed content/format
Ensure that methods and media utilised reflect best practices by meeting colleagues and discussing and agreeing on best practices for benchmarking. Ensure that the learning environment is set up professionally prior to the start of the session. Give specific instructions to the general assistant if necessary
Use creative media to maximise learning to ensure appropriate adaptation to the level of the audience
Ensure training impact is assessed through agreed methods. Hand out Level 1 evaluation forms to all delegates attending workshops, collect, collate and provide feedback in the monthly report
Provide feedback and answers to questions that arise from the training session either during the session or ad hoc as they arise or in monthly reports to manager
Ensure flexibility to meet unique training situations e.g. one-on-one training /coaching sessions to meet specific individual needs. Same as above
Conduct learner assessments, using prescribed pre- and post-assessment tools (where available) and other Level 1 evaluation forms to evaluate the success of the training being delivered
Evaluate the effectiveness of the training and the course outcomes by sourcing information from delegates and their immediate line managers via completion of performance impact questionnaires
Analyse and identify any trends such as other learning gaps/morale issues etc. and escalate to the relevant persons
Track attendance at workshops by getting delegates to sign a register and capture the attendance on SAP
Participate in meetings with the Project team and provide feedback on training achieved against the training plan and priorities
Complete and submit a monthly progress report to the project manager on all training delivered
Take responsibility for reporting maintenance problems on all hardware and software used for training purposes and recommending repairs and upgrades to management where appropriate
B Degree in Education/Training, Social Science or Commerce
7 years’ experience in education/training and development
A thorough understanding of the L&D value chain cycle (Analysis, Design, Development, Implementation and Evaluation)
Sound knowledge of industry practices and regulatory
Knowledge of the project sector's products, services and policies
Understanding of the education and training legislative environment(SAQA/NQF, FSC, COGP)

Recruiting & Training Specialist Resume Examples & Samples

Conduct research and investigate new ideas to create innovative sourcing strategies
Identify, contact and pre-qualify potential candidates for roles within Corporate and the Americas region
Monitor and update social media outlets with company news, awards and new requisitions
Act as Taleo systems administrator – running reports, analysis, tracking users
Strong client focus and commitment to continuous improvement; ability to proactively network and establish effective working relationships, must purse conscious cost-containment efforts in recruiting, continually seek new sourcing options, and develop creative approaches to delivering candidates to the customer
Must be able to recruit passive candidates and explain the employee value proposition of Crocs to prospective candidates
Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine tuning standard processes for recruiting that fits with Crocs mission and vision
Build and maintain network of potential candidates through pro-active market research and on-going relationship management; conducts in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high interview-to-offer ratios
Provide candidate and incumbent assessment support – printing materials, booking sessions, providing follow up materials after sessions
Organize materials needed to run sessions related to Crocs Leadership University
A minimum of 4 years experience in Talent Acquisition, including sourcing and full life cycle recruiting with some experience in a support role
Experience building and utilizing a variety of sourcing plans and tools, including proactive phone and internet research
Advanced level of expertise with MS Office, specifically Outlook and Word
Experience with leveraging LinkedIn for recruiting needs
Experience using an ATS; Taleo or SuccessFactors is preferred
Experience with heavy scheduling and calendar maintenance
Strong interpersonal skills and ability to work effectively with a diverse staff and applicant pool
Must enjoy working in a fast-paced environment, adapt quickly to change, and be able to effectively prioritize work
Excellent communication, teamwork and organizational skills with superior verbal and written communication
A Bachelor’s degree, or equivalent combination of experience and education

Customer Service Quality & Training Coordinator Resume Examples & Samples

Share project notes and take a ways from all project meetings
Partner with immediate supervisor as well as other managers to come up with practical solutions
Assist management team in implementing these solutions
Monitor quality for internal and external agents
Ensure agents have accurate resources including but not limited to Knowledge Base and necessary training
Update and communicate all new initiatives and make changes to existing program/policies /processes special offers to Call Center teams and CS team when necessary
Maintain the storage of these communications posting them to SharePoint
Produce and maintain process flows and other documents for CS team on an as needed basis
Support technical initiatives related to the IVR and CRM
Strong interpersonal skills including ability to work in a cross functional environment
Strong oral/written communication skills
Ability to manage multiple assignments and projects with varying deadlines
Knowledge of Microsoft Outlook, Word, and Excel

Anti Money Laundering Governance Analyst Training Coordinator Resume Examples & Samples

Monitor for effective implementation of remediation activities for identified control breakdowns
Assist in accomplishing US AML Program objectives through the effective implementation of AML training to identified entities and lines of business
Demonstrate a clear understanding of applicable issues and subject matter
Submit reports, memoranda, etc. in a timely and accurate manner
Participate in bank meetings and initiatives to boost AML/BSA compliance efforts/programs
Reviewing training documents
Maintaining attendance records
Developing training materials as needed
Coordinating training sessions with various legal entities and lines of business
Making room and equipment reservations for internal training events
Preparation of annual training budget
Participating in other training-related activities as needed
Ability to work at a BMOFG U.S. level as well as at a detailed LE/LOB level
Possess good organizational and interpersonal skills
Ability to prioritize workload
Assumes additional responsibilities as assigned

Americas Policy & Training Compliance Officer Resume Examples & Samples

Keep records of training conducted in the Americas, coordinating with the Training Administration team
Compliance or other risk and control function experience highly desirable
A willingness to take on new tasks and/or develop new skills
Must have track record of gaining confidence and respect of employees and all levels of management, and be willing to take accountability for actions
Proficiency in Excel, PowerPoint and Word
Knowledge of financial services industry
Extremely detailed oriented, with strong follow-up capabilities
Project management abilities
University degree with a minimum of 3-5 years relevant experience, or equivalent in a fast paced, dynamic culture

Internships Product Marketing Training Resume Examples & Samples

Men
Women
Kids
Adidas by Stella McCartney
Accessories
Support teams on day to day tasks
Support the teams in developing the product/marketing strategy
Support on range analysis and planning
Support in the product development process from brief to launch
Conduct various analyses and reports
Update communication materials
Market research on the target consumer group, monitor trends, competitor benchmark
Project management of smaller own projects

International Fiduciary Services Training Manager Resume Examples & Samples

Assist with the Business Process Review (“BPR”) rollout through preparation of written procedures and development of training
Assist with development and implementation of IFS training communications strategy
Evaluate IFS training and procedures development needs
Identify training and/or procedures that require updates when technology enhancements or changes to business processes are implemented
Partner with Project Managers and/or Business Managers on development of online training and procedures associated with technology enhancements or changes to business processes
Manage content on IFS SharePoint sites, including monitoring of review dates of procedures and training materials and working with SMEs to update materials, as necessary
Upload or remove documents and calendar entries from IFS Sharepoint sites
Support IFS Trusts and Estates Support email box, including tracking, researching and responding to inquiries
Create and manage the IFS Fiduciary Education training calendar invitations
Respond to email inquiries submitted to IFS Fiduciary Education email box, escalating as appropriate
Conduct or assist with classroom training
Monitor completion of proficiency training required by IFS staff
Participate in other projects and assignments as needed
International Fiduciary Services experience and working knowledge of product types and key functions
Operational/Systems Knowledge including proficiency with Microsoft tools and trust and accounting business systems
Problem Solving/Risk Management – takes initiative, is decisive, is accountable, can perform critical analysis, and exhibits good judgment
Teamwork/Personal Effectiveness/Communication – strong time management skills; ability to be flexible; and outstanding written and verbal communication skills
Interpersonal skills – ability to develop collaborative working relationships with colleagues

AVP of Training / Finance Resume Examples & Samples

Conducts needs analysis and partners with office directors, HR unit directors and employees to identify and shape training programs and learning solutions for practices, specialty areas and local operations
Designs learning material and tools, including Web content, train-the-trainer guides, workbooks, handouts, job aides, syllabuses and promotional collateral
Negotiates with internal subject matter experts and external providers to provide learning solutions that meet targeted outcomes
Personally deliver learning interventions as appropriate
Collaborates with HR colleagues to provide a seamless learning and development experience for employees
Evaluates all learning activity to determine impact on business outcomes and revises activity based on the insights gained
Excellent client relationship skills to include engagement with Senior Leaders
BA/BS required, Masters level preferred
5+ years experience in training, HR, OD, Finance or related fields, either internally in businesses, or externally through consultative organizations
Experience in training delivery
Ability to work in a fast paced, multi-tasking, multi-cultural environment
Able to work with complexity and navigate ambiguity while establishing deadlines
Demonstrated strong verbal, written, interpersonal communication skills as well as effective presentation and facilitation skills
Internet/Intranet savvy. Exposure to e-learning, web meeting tools/software. Strong working knowledge of Word, Outlook, PowerPoint and Excel
Ability to manage expectations and relationships with staff, superiors, vendors, business partners, etc
Strong desire to learn the business of Finance and stay up to date on developments in the field of Finance and learning
Ability to “think out of the box” – creative, innovative, designer/developer

Manager, FOS Training Resume Examples & Samples

Model safe behaviors at all times and encourage peers and partners to do the same
Overall responsibility and oversight for the WDW FOS Training team, Engineering Services and Worldwide Standards and Auditing training activities, Apprentice Program, and labor reporting
Develop strategic plan and initiatives for team to focus on maximizing performance and productivity
Execute upon training strategy for Engineering Services and WSA. This includes, but is not limited to onboarding, Attractions training, Facilities training, Animation training, and supporting Safety Services in rolling out safety initiatives. Similarly support new expansion initiatives with appropriate training
Ensure appropriate processes and metrics are in place and keep team members accountable. Lead team to automate processes where appropriate to enable team to be as effective as possible
Execute and deliver objectives for special initiatives from executive management
Work with DLR to share best practices and align processes where appropriate
Work with unions (Craft Maintenance Council) on required skill enhancement training as it pertains to the classification assessment process
Partner with Disney University on special training requirements and leadership training for ES
Develop team members, provide ongoing coaching and feedback. Evaluate performance and hold direct reports accountable for deliverables and client service
Support my leader and any special projects delivered by BIP leadership
Facilitate monthly Safety and Training Advocate meetings to share best practices and address issues with FOS Training and Safety Managers. Engage appropriate partners to participate
Participate as a member of the Safety Training Core Team
Implement and provide administration for the CMC Prescription Safety Glasses program and any extension thereof
Be the champion for Records and Information Management (RIM) for the BIP team
Be accessible and establish relationships with ES partners, FOS partners, Operations partners, CMC leadership, and appropriate vendors/external contacts
Bachelor’s degree or equivalent work experience – training and development, business, engineering
Minimum two year’s experience leading a team
Demonstrated ability to think strategically and be a change agent
Proven ability to translate training requirements into implementation plans
Demonstrated excellent facilitation and training skills
Demonstrated analytical skills
Demonstrated ability to be a team player, as well as the ability to lead teams
Role may require occasional 2nd or 3rd shift work
Demonstrated computer proficiency within a Windows environment – Word, Excel, PowerPoint
Proficiency in SAP
Master’s degree in business or technical field
Knowledge of Engineering Services organization
Proficiency with Sharepoint
Demonstrated proficiency with Workbrain

Manager, Professional Development & Training Resume Examples & Samples

Develop and deliver both technical and instructional training sessions to a variety of school personnel, including technical staff, coaches, and teachers
Partner with product owners to maintain current training materials
As needed, facilitate internal trainings for Amplify employees
As needed, create and execute distance and asynchronous learning experiences for teachers
As needed, offer ongoing coaching to ensure that districts are implementing best practices to meet their instructional goals
Effectively model whole group and individualized instruction
Travel to schools to deliver services and build strong relationships
Monitor Amplify’s online community for teacher questions and concerns, source solutions and respond appropriately
Minimum of 5 years’ experience in K-12 education
Minimum of 2 years’ experience writing content specifically for professional development
Proven knowledge of effective instructional strategies and practices, including methods of fostering participant education and differentiating instruction
Ability to model effective instruction for whole class and small groups
Must be available to travel overnight approximately 25-40%, which translates to 1-2 days away from home each week, subject to business needs
Must be comfortable working on a virtual team, as broader team consists of remote employees
Masters degree in Education or related field
Fluency in Articulate Storyline, Adobe Captivate, or similar
Experience working at the district level as a coach, administrator, or specialist
Previous experience with an Educational Technology company (ideal but not required)

Brand Communciations Training Resume Examples & Samples

Help execute key action items needed for projects and deliverables based on identified activities
Provide support on key initiatives and projects
Marvin- Review 2011-2013 imagery from CrossFit Regionals, CrossFit Games and CrossFit Invitational and organize photos by year, day and athlete
Photoshoots – find, select and organize samples by outfit, location research, shot list organization and on-set sample management
Facebook – manage the Reebok Training Facebook page, calendar creation for monthly posts, update daily posts
0-2 years work experience
Enthusiasm and strong work ethic a must
Must be flexible and able to handle multiple projects at one time
Strong working knowledge of all Microsoft Office applications
Able to work full time for months of January – June
A shared passion for the Reebok fitness message is required

GX Training Curriculum Associate Resume Examples & Samples

Please note: this is a 9-mth contract role located in Kelowna, BC, Canada. Remote work is not an option
Exceptional strong writing skills
Strong communicator
Proven knowledge of how to work with other cultures
Able to make decisions that align with company and department direction
Passionate about excellent customer service
Takes ownership

Training & Safety Manager Resume Examples & Samples

Prepare training materials
Monitor and analyze performance to indentify further training needs
Facilitate leadership training sessions as needed
Provide continuous improvement feedback to managers on areas to improve productivity and safety
Support and coach leaders toward creating an exceptional service experience for each customer
Ability to operate independently and manage people and processes, ensure successful delivery of projects
Regularly communicate with employees to provide information about workplace safety
Evaluate new materials and processes for hazards before they are introduced into the workplace
Track progress and maintain records of all training activities
Preferred experience with training and leadership
BA in Safety or Occupational Safety and health a plus
Superior customer service attitude, high level of professionalism and effective interpersonal skills
Self-starter who is able to work independently with little supervision, yet be part of a team
Proactively seeks opportunities to improve services in all area
Challenges the status quo and champions new initiatives
Excellent customer service attitude and team player
Well organized and able to prioritize incoming requests

Gf-head of AML Policy & Training Resume Examples & Samples

Industry AML certifications an advantage
Understanding of banking products
Understanding of compliance frameworks and principles
Understanding of money laundering trends and techniques
Strong drafting/editing skills
Excellent speaking, reading, and writing in English for coordination with Asia Pacific Region and global counterparts

Manager, Sales Support & Training Resume Examples & Samples

Proactive business development through on-going marketing and promotion of insurance products/services to our Estate Planning Advisors and internal partners
Is the subject matter expert (SME) as it pertains to Life Insurance Product and Sales Strategies supporting our Estate Planning Advisors and internal business partners
Develop and implement an insurance orientation and sales training program for Life Licensed Advisors both face to face, webcasts and via the TDW Intranet
Will be accountable for not only managing inbound inquiries but also proactively following up with identified advisors to ensure that the life insurance sale is properly and effectively implemented with a focus on mitigating risks to the client and TDWISI
Creative writer and management of our insurance publication, including articles and tools on sales ideas that result in the increase of insurance revenue
Manage the TD Waterhouse Insurance Services Intranet with a focus on marketing and communication of our value proposition
Development and implementation of sales concept tools/calculators utilized with the end-client to grow insurance revenue while ensuring accuracy and a good advisor/client experience
Analyze, review and make expert recommendations with regards to life insurance and segregated fund products and services offered by external providers. Including the review and analysis of marketing collateral support material leveraged by Advisors and Estate Planning Advisors
Maintain awareness of insurance products, initiatives and development in the industry
At least 5+ years experience in the life insurance business, preferably in a sales and/or insurance operations role
University degree and life insurance license is also an asset
Certified Financial Planner (CFP) and/or Chartered Life Underwriter (CLU) designation preferred

CIB CAO Operational Excellence Training Resume Examples & Samples

Helping to build a “One CAO” Operational Excellence culture across 20,000 people globally
Enhancing core competencies in terms of innovation, productivity, controls, client interaction, leadership and professional skills
Engaging delegates via a wide variety of learning approaches (classroom, e-learning, video, simulation, gaming and virtual classroom)
Identifying the positive impact of training on the CIB CAO business
Program Management: Responsible for global program management of one or more courses including planning and execution of delivery against business targets, quality standards and within budget. Responsible for effectively training others to effectively deliver courses
Course Facilitation: Delivering a range of courses across all aspects of the Operational Excellence curriculum to agreed quality standards
Course Design: Effectively designing course content using appropriate delivery media to optimize the learner experience within budget (including classroom, virtual classroom, e-learning, video, gaming and simulations)
Experience in Global Training Program Management including vendors
Classroom / virtual classroom facilitation experience within Financial Services (up to VP level audience)
Course design experience including classroom, virtual classroom, e-learning and video storyboarding / scripting and ideally latest knowledge of gaming / simulation tools
Strong Organizational and Program & Project Management Skills, comfortable in a deadline-driven, fast-paced environment
Well-developed strategic thinking, attention to detail and tactical execution skills
Flexibility and willingness to adapt and change course or focus as needed
Consultative approach with the ability to interact, influence, and communicate effectively with all levels of the organization
Strong executive presence, with excellent communication and interpersonal skills
Ability to effectively partner and influence across the firm and to work well with all levels of employees
High level of independence, energy and integrity, demonstrates respect for a diversity of opinions and styles, and accepts accountability and responsibility
Team-oriented, actively participating to foster a positive work environment with peers

Training Manager, Digital DC Resume Examples & Samples

Develop and implement a ‘train the trainer’ program to equip the outsourced team’s trainer with all knowledge and documentation they need, to deliver clear, engaging and on-brand training modules
Work closely with the DI Global Training Lead on the delivery and content
Create inspiring ‘Disney magic’ training for brand buy-in
Set expectations with outsourced trainers for training ethos and end results
Develop and maintain a very easily accessible and up-to-date central knowledgebase
Collaborate with the outsourced team’s training manager on reviewing weekly/monthly performance of reps to identify areas for improvement, and need for follow-up training
Ensure the Product Specialist has support on learning styles, documentation preferences and ease of access to resources, to enable seamless product updates and associated training
Draft and coordinate training documentation/sessions for all relevant Digital D2C areas including content, privileges, product and functionality
Ensure customer acquisition, marketing and retention objectives, style and language are communicated effectively and maintained
Work with Digital D2C technical and Disney Interactive GX teams to ensure delivery of clear training documentation and session on Digital D2C and Disney-bespoke tools
Work with internal Disney LOBs and relevant departments to ensure agents are up to date and trained on key Disney priorities and developments across the year
Partner with the QA Team to develop a closed loop service improvement process
Develop and implement an auditing and continuous improvement process around coaching and skills development for front line staff that links into Help
Identify tools and technology that will help enhance the overall Guest experience
Report on training feedback, schedule and progress to Senior Management
Manage the workload of the Training Supervisor to
Coordinate logistics, delivery and timings for training sessions with Guest Service cast members
Create templates, schedules and documentation for training
Assist the outsourced team to devise check-lists and quizzes for post-training evaluation
Communicate with the outsourced team on up-coming training and preparation
Experience in assessing and maintaining quality of deliverables, liaising with clients and developing training programs, essential
Prior experience with leading and training large teams
Excellent communication skills, both written and verbal
Proven leadership skills in planning, presentation and management
Strong interpersonal skills – able to work with multiple communication styles and levels
Able to inspire and motivate
Proactive problem solver
Good analysis skills to identify areas for improvement
Overall training strategy
Training budget
Delivery of all training materials and sessions
Quality of training and agents knowledgebase

AML Training VP Resume Examples & Samples

Work with regional and business training representatives to help develop needs assessments and annual training plans
Assist in annual global AML training needs assessment process
Assist in developing specialized training for targeted audiences
Assist in the execution of e-learning courses, including design, target audience identification, communication, translation, launch, follow-up and escalation
Create and review AML-related training, including e-learning modules and PowerPoint presentations
Track and collect training completion and escalation data
Help coordinate global and NAM AML training follow-up
Assist in managing ACAMS program, relationship
Well versed in compliance (preferably AML) training needs requirements
Writing, communication
E-learning development (including Citi-licensed software)
LMS, vendor, translation management
Efficacy assessment

Anti Money Laundering Training Coordinator Resume Examples & Samples

Key Accountability Area
Present oneself and perform as the AML Subject matter expert for BMO US entities and lines of business
Provide assistance to senior management and keep them informed of issues as necessary
Accountability Area
Demonstrate consistent knowledge of relevant statues, policies and procedures, etc
Demonstrate understanding of the risk and complexity of AML/BSA Regulations
Corporate Training experience desired
Developing and delivering training materials
Incorporate feedback and/or trends into training materials
Perform effectiveness testing and summarize results
Coordinate with U.S. Corporate Compliance to select appropriate AML learning plans for annual training
Gathering documents as requested by management to fulfill reporting needs and/or audit or regulator requests
Understanding of key AML/BSA and sanctions-related concepts
Proactive in identifying potential concerns and follow-up to resolve such issues
25% travel, primarily within the Chicago, Milwaukee, and Toronto areas
Ability to prioritize workload, and assumes additional responsibilities as assigned

Mandatory Training Coordinator With German Resume Examples & Samples

Taking full responsibility for the coordination of all assigned mandatory online trainings
Creating and maintaining automated rollouts for mandatory online trainings on the Learning Management System
Responding to client / end-user requests via email and phone and being second level support contact for day-to-day technical and administrative queries
Producing scheduled and ad-hoc reports for various internal stakeholders, including Risk Managers, Compliance and HR
Managing strong relationships with all internal clients and stakeholders, and exceeding their expectations through effective delivery

Personal Stylist In-training Resume Examples & Samples

Maintain a fashionable professional image and be a customer service role model
Search for innovative ways to increase business through use of Personal Book, store traffic, customer referrals, website requests and personal networking
Provide expertise and honest confident feedback regarding merchandise style and fit
Wardrobe every customer
Use directive selling skills through cross, team and on-line selling to promote key items, latest trends, new arrivals and replenishment basics
Demonstrate leadership in your home based department while selling throughout the entire store
Set and achieve personal daily, monthly, yearly and special event goals
Develop an extensive personal clientele
Confident in selling all price points in all departments
Proven ability to develop extensive relationships with customers
Knowledgeable and enthusiastic about high-end, designer fashion

Oic-training Resume Examples & Samples

Graduate/post graduate in any Stream, would prefer a candidate with experience in handling customer queries
Good interpersonal skills with ability to interact with customers
Effective coordination required across multiple internal units
Strong communication skills, both written and verbal
Excellent coordination skills & strong aptitude for problem solving & analysis
Able to handle all documentation/trackers independently
Proactive approach in identifying challenges and opportunities in process and highlighting the same to seniors
Superior mediation skills
Good computer skills in MS-Excel, MS-Word, MS-Power Point, etc
Sound judgment and strong decision making skills with an eye for detail
Ability to work in teams and motivate teams
Enjoy thinking out of the box
Ability to prioritize and effectively delegate

Coordinator, Business Systems Training Resume Examples & Samples

Assist team with implementing an aligned Training & Development approach with the Learning and Development training team
Manage training schedules, classroom logistics and course material required to support training delivery for all training team members
Facilitate training courses and workshops within a classroom environment to ensure Ralph Lauren employees are familiar with systems and the supporting business process
Conduct administrative training support using Learning Management style systems
Ensure all training & curriculum documentation is current and available to learners
Successfully support and coordinate all end user training activities
Actively participate in Learning and Development & Business System Training team functional meetings
Provide analysis/ reporting on training utilization and success rate
Proficiency in Microsoft Office especially Excel and PowerPoint
Strong interpersonal, communication, organizations, and follow- through skills
Ability to effectively coordinate all aspects of a training calendar and curriculum
Ability to develop methods to track and evaluate training effectiveness
Demonstrate ability and desire to learn new Learning and Development system tools
Ability to adjust priorities and manage time wisely in a fast- paced environment
Prior experience with a learning management system or similar tracking/ reporting tool, captivate or similar screen capture tool, E-Learning authoring tool, and WebEx or Adobe Connect for virtual training sessions

Spring Retail Training & Design Intern Resume Examples & Samples

Creative design of training tools
Create editorial content for the internal blog, THE LITTLE ORANGE BOOK
Must be a full or part-time student working towards a degree
Must be able to work a minimum of 16 hours a week (two or three full days are preferred)
Must be able to receive pay for the internship (we do not offer credit-only internships; all interns are compensated)
College student with experience in graphic design, copywriting, or content creation
Past internship in Retail/Fashion training, content, creative services, or copywriting preferred
Positive attitude and enthusiasm

Computer Information Systems Training Specialist Resume Examples & Samples

5+ years of related experience with training and development, computer information systems (CIS), education, and data analysis
Clinical background with experience and/or knowledge of hospital/healthcare environment
Experience with Sunrise Acute Care / Sunrise Clinical Manager, Windows and Microsoft (Word, PowerPoint, Excel) applications
Skill-set needed to develop and implement large-scale hospital end-user training plans for new information systems

Manager of Business Process Improvement Training Resume Examples & Samples

Collaborating externally with process improvement leaders to maintain a relevant toolset and promote the department outside of the company
Maintaining the department training curriculum including initial and ongoing practitioner training and organizational awareness training
Assessing change readiness and preparing plans for helping stakeholders through change, and providing training and mentorship on process improvement methods
Anticipating and proactively managing program risks and issues that impact program progress
Delivering practical solutions and methodologies to solve complex business problems
Managing, coaching, and mentoring project teams
Partnering with Finance to develop and track project metrics, and monitoring performance and improvement in key metrics
10+ years of process-related experience
5+ years of coaching/mentoring of business process improvement
Lean Six Sigma Black Belt certification from an industry recognized leader (e.g. American Society for Quality) Master Black Belt certification
Proven project management and process improvement skills including strong knowledge of lean and Six Sigma methodologies
Highly proficient in instructional design and development, and training delivery
Ability to gather, synthesize and analyze data and draw logical conclusions
Background in training and adult learning principles
Master's Degree
Fortune 100 experience
Healthcare industry experience

Cib-training Resume Examples & Samples

Graduate / Post Graduate with around 7-8 Years of experience in Banking / Financial Services. Exposure to Trade Finance and current training methodologies is desirable
Experience in the Trade Finance will be a distinct advantage
Role will be based out of Bangalore
Acute client focus
Strong Interpersonal skills & to ability to communicate at all levels

Training & Education Leader Resume Examples & Samples

Globalize 1,500 members by coordinating and conducting the overall provision of HR service, policies, and programs
Communicate with employees and design their career path for the next stage
Develop/improve Managers’ management skill
Facilitate organization for supporting company’s globalization and growth
5 years+ experience as L&D
Passion for leading members to global
Leading project experience
Facilitation skill
Familiar with PDCA cycle

Manager Operational Effectiveness & Training Resume Examples & Samples

Identify training and development needs within the department through job analysis and regular consultation with business managers
Design and expand training and development programmes based on both the department and individual’s need
Manage the delivery of training and development programmes
Identifies training gaps by reviewing rework items and analysing error reports and engage the business managers and appropriate parties as necessary to address gaps
Assist department managers and trainers to solve a specific training problem
Lead a group of trainers and relief officers
Responsible for the scheduling the coverage of key position within PPOC to cover vacations, sundry absenteeism and peak periods
Responsible for department training matrix
Responsible to review operating procedures and work with Shared Services to ensure all documents are updated in a timely manner
Identifies operational efficiency and effectiveness, operational risk related issues/concerns and customer care opportunities across Payments & Trade Operations and provides recommendations to address gaps
Champion identification of process improvement initiatives, recommending/following implementation activities. Ensures all processes are documented and well communicated
Assist the PPOC management team (and other areas of Payments & Trade Operations) with the implementation of all new initiatives, processes, products and system changes/enhancements
Works closely with other P&TC groups (SME’s) and Service Partners to capture synergies and establish effective relationships to enhance customer care strategies and participates in the on boarding of new initiatives and/or system enhancement

Senior Design Director Apparel Training Resume Examples & Samples

Close cooperation with Marketing and Development to implement main strategies, concepts and projects for vertical areas and horizontal collections
You will work together with Development and Tech Services on resolving issues with our main products, from Tech Packs to the point of marketing
Maintain an open dialogue and collaboration with the Human Resource department
Criticize and improve the design and create a new platform for direct reporting lines
Represent the design team in collaborations with other departments
Secure a proper and appropriate use of brand technology across the different areas
Furthermore secure the appropriate compliance of attributes of our brand identity and their application
Maintain communication with the line manager and the department
Be up to date on consumers, cultural trends, sports culture and athletic findings
Alignment with the close-by design departments to develop best product opportunities between the departments
Represent a strong design team when in contact with other departments
Bachelor’s degree (4 years) from a college/university in the field of Industrial Design or Art / minimum of 10 years of experience in the respective field or an equivalent combination out of education and experience
At least 5 years experience of leading Design teams
Practical experience in the field of Design, including management experience
Comprehensive knowledge in product design with a clear understanding of the athletics market and its culture
Practical knowledge in the field of computer design software/systems and MS Office

Cib Treasury Services Client Training Manager Associate Resume Examples & Samples

Strategy & Curriculum Development - Work with functional partners to develop our client training strategy, defining and developing the policy for training delivery, in terms of client scope, method of delivery and content
Content Management - Develop a client training curriculum to meet the diverse segment, market and product requirements of our clients. Working with functional partners, manage the content of the curriculum to ensure it continues to meet the needs of our clients
Training Administration - Develop and execute a coordination approach that ensures the effective and efficient scheduling and delivery of client training. Develop and execute a pre-brief and debrief mechanism to ensure content and logistics are agreed prior to training delivery, and a post-event follow up to ensure that the training met the client’s requirements
Delivery Management - Oversee the delivery management of our client training curriculum, ensuring the effectiveness of our delivery partners, and ensuring the content and quality of delivery meets the requirements of our clients
Measurement & Budget Management - Ensure the maximization of training resources through effective resource and financial budget management. Develop an MIS package that demonstrates the effectiveness of the training program, and the benefits of client training in improving the total client experience
Professional experience with a Service/Client facing background preferred
Proven ability to execute against project objectives
Effective at working independently or as part of a broader team
Proven ability to manage multiple tasks against tight deadlines
Demonstrates great attention to detail
Demonstrates an analytical approach to work
Self starter, takes initiative and proactively seeks opportunities to improve
Strong Time management, prioritization and organizational skills
Cash management and treasury services product knowledge / experience
Proficient in various desktop and internet based applications
Knowledge of electronic banking products and services
Ability to meet client demands and committed timelines

Training Rep Resume Examples & Samples

Three or more years of clerical experience
Solid technical skills generally gained through over three years of experience in the assigned department
Ability to deliver and administer training and orientation programs
Ability to stand to conduct training presentations

Manager Process Training Resume Examples & Samples

Work as part of GEMS Operations Team on daily operations ensuring interconnectivity with COE teams, including those responsible for ensuring compliance with regulatory requirements, as well as clients and key stakeholders across GE
Leverage understanding of GEMS functionality, regulatory requirements and GE internal policies and procedures, build, implement and ensure the ongoing sustainability of training programs aligning with COE pillars and global business stakeholders to include such topics as: GEMS edit use; GEMS browse use; Legal structure reporting requirements; corporate governance policy compliance and LEAD process tool
Manage prioritization of tasks and request fulfillment based on volume, timeliness requirements, regulatory impact, etc
Bachelors’ degree with 2+ years of corporate training and/or process management experience in Legal, Compliance, Operations, Human Resources, Regulatory or other related function
Experience building and implementing training programs
Experience building and/or implementing e-learning modules
Advanced proficiency in Microsoft Office Suite applications, including PowerPoint
Bachelor’s degree and 4+ years of corporate training and/or process management experience
Experience as a training analyst or coordinator
Training, financial services or bank regulatory related experience

Senior Counsel Governance Policies & Training Resume Examples & Samples

Work with Governance Policy Leader to update existing, and develop new legal entity governance policies and procedures as needed by GE Capital
Develop tools and templates for use by the Business Units to satisfy the requirements of the legal entity governance policies and procedures
Provide surge support with legal analyses relating to 'control' as defined by the Federal Reserve and economic ownership as part of comprehensive legal entity analysis and data governance process for new and existing legal entities
Provide legal support to the Regulatory Reporting teams on issues such as requests for exceptions to reporting requirements and requests for confidential treatment of disclosures to regulators
Act as subject matter expert, drive cross functional initiatives and offer solutions to further enhance processes
Review, develop and implement processes and standards for legal governance of entities
Drive and manage projects relating to governance, including, implementation of legal entity governance systems, policies, standard documentation, etc
Monitor legal governance developments in the region and ensure compliance
Benchmark best practices with companies in the region
Develop and coordinate training of legal governance teams
Bachelors' Degree and J.D. from accredited law school with 5+ years of experience at law firm and/or in house in relevant subject matter areas
Member in good standing of one or more state bars or the D.C. bar and where required, in house counsel registration or admission to the local state bar
Demonstrated leadership experience
Experience managing global cross functional projects
Proficient with MS Office
Must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act
Experience with corporate governance and regulatory reporting under FR-Y6, FR-Y10, FR-Y11 and
2314
Prior applicable financial services industry experience
Demonstrated ability to understand complex equity & JV transactions
Experience working with regulators and/or building processes to satisfy regulatory requirements
Highly effective and experienced leader who can create a shared vision, energize / motivate others to accomplish objectives
Comfortable working in and influencing others through a matrixed environment
Ability to manage or supervise/manage others through multiple complex matters in a global environment
Ability to quickly identify and prioritize issues and devise solutions
Able to execute, work well independently or with a group
Change agent that can challenge the status quo and drive change within organization
Strong presentation skills – confidence and comfort in making presentations to, or discussing complex issues with, senior management
Demonstrated oral and written communication skills and ability to work cross functionally

Professional Exam Training Coordinator Resume Examples & Samples

Administer enrolments and exemption applications liaising with students, Institute and internal contacts
Administer course and exam bookings liaising with students, Institute and internal contacts
Administer work experience records review processes liaising with students, institutes and internal contacts
Conduct billing work for invoices relating to training and examinations, liaising with appropriate contacts internally and externally to allocate payment to correct offices
Update and maintain NET databases with student information
Distributing absentee and course feedback to key internal contacts on a timely basis
Perform information requests for important distribution details ie. Counselling Manager updates
File maintenance – both manual and electronic; including policy declarations
Assist the team with results administration including processing bonus payments
Assist and present at new joiner inductions
Answering exam training mailbox
Provide assistance with ad hoc projects and activities as requested

Training Manager Vail Resorts Retail Resume Examples & Samples

Design, develop, produce and implement training programs and initiatives. Develop training programs, quick references, job aids, etc. to support operational needs
Create, implement and manage training curriculum. Partner with Operations to determine needs, determine training solutions and appropriate delivery methods
Conduct training needs analysis to determine training needs
Oversee and manage The LIFT and SSVU online learning tools. Design/update content as needed, track training completion, report on completion rates
Partner with VR Talent Management team to ensure appropriate involvement in VR sponsored courses, curriculum tracks, programs, initiatives, etc. Acts as liaison between VR and VRR to ensure appropriate support, involvement and inclusion with VR sponsored training and development initiatives, courses, etc
Support Talent Management initiatives (development planning, management/leadership training, individual Hi Po development, etc.)
Partners with Operations and HR to manage employee communication programs/initiatives (Epic Service, BUZZ newsletter, etc.)
Arrange training and support requirements: establishing training calendar, establishing room reservations and set-up, gathering participant list, sending course announcements, etc
Manage instructional design efforts/team (oversee development, review and edit drafts, finalize, produce materials, etc.)

Training Manager Macquarie Card Operations Resume Examples & Samples

Consulting with stakeholders to understand business needs and identify key priorities
Developing a training curriculum across the Credit Cards Team
Designing and delivering blended learning solutions
Developing online solutions as part of the overall curriculum framework for Credit Cards
Completing regular reporting on activity and results achieved
Attending and participating in working groups/project meetings to design and roll-out project specific learning to the Credit Cards Team
Delivering training support in other SS&O initiatives as required
Some interstate travel may be required from time to time
Solid proven experience in successfully building training curriculums
Working knowledge of training needs analysis and instructional design
Experience utilising learning technology (online – Articulate, podcast, video, etc) highly desirable
Exceptional communication skills and the ability to adapt to styles, environments and audience
Proven experience building and managing stakeholder relationships
Positive and commercial approach that focuses on partnering with the business
Deep expertise and demonstrated ability to coach others and model desirable behaviours
Drive to deliver effective blended learning solution through a range of delivery methods such as e-learning, podcast, and webinar
Passion for training and developing people
Relevant tertiary qualifications and/or Certificate IV in Workplace Training and Assessment
Experience within the Financial Services industry will be highly desirable
RG146 accreditation ideal

Cied Training Specialist Resume Examples & Samples

10+ years of experience with active Army land operations in infantry, armor, field artillery, and Special Forces
5 years of experience with planning, coordinating, and executing training operations at Battalion level and above
Experience with Military deployment at Battalion or Brigade level and with a rotational training unit at Battalion or Brigade level at Combat Training Center
Experience as Active Duty enlisted military rank of E8 or above, Active Duty officer military rank of Major or above, and an expert army instructor at individual and leader levels
Experience with Microsoft Office products
Knowledge of the Battalion Training Management System, Army Combat Training Center planning, execution, and recovery operations, Major Operations at Battalion and Brigade level, including offense, defense, and stability, Counter-IED operations, and equipment readiness operations
Ability to hand-carry and operate training equipment and devices to support combat training under field conditions in all weather conditions
Graduate of Resident command and Staff College or Sergeants Major Academy

Training & Technical Assistance Coordinator Resume Examples & Samples

7+ years of experience with provision of training and technical assistance and consultation with directors, boards of directors, staff, and parents
3+ years of experience with the provision of high-level technical assistance and consultation to Head Start Programs
3+ years of experience in a supervisory or management position
Experience with analyzing and redesigning systems for grantees to improve the effectiveness and quality of program operations
Experience with successfully developing, implementing, and managing or improving complex, high profile, multi-faceted projects, including implementing quality assurance systems that improved the provision of client services
Ability to communicate clearly, orally and in writing
Experience in a leadership role within a Head Start Program
Experience with providing training at state, regional, or national meetings and technical assistance to individual organizations preferred
Experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
Knowledge of Head Start performance standards and all applicable federal, state, and local laws, rules, and regulations
BA or BS degree in a field related to program design and management preferred; MA or MS degree in a field related to program design and management a plus

Training & Technical Assistance Coordinator Resume Examples & Samples

7+ years of experience in the provision of training and technical assistance and consultation with directors, boards of directors, staff, and parents
3+ years of experience in a supervisory or management role
Experience with successfully developing, implementing, managing, or improving complex, high profile, multi-faceted projects, including implementing quality assurance systems that improve the provision of client services
Experience with Microsoft Office, including Word, Excel, Outlook, and PowerPoint

Training / L&D Manager Resume Examples & Samples

Support the establishment of the shared services operating team including hiring of key positions to meet near team and longer term requirements
The Training Manager is responsible for creating the training framework and collecting and developing content used to train shared service resources
Manage and support the development of the training teams
Track success of the learning program
Ensure alignment of the program to evolving organisational talent needs
Third level degree focused on Human Resources or a business related field
Extensive experience in the learning and development function
Previous experience working with a large SSC is preferred
Understanding of best practices and metrics for learning and development
Ability to utilise metrics to identify improvement opportunities
People management skills; ability to plan, assign and direct work; ability to recruit, mentor and appraise employees
Experience in managing teams
Project and change management experience preferred
Experience in process improvement activities
Management experience in a large multinational organisation is desirable
Experience working in an outsourcing environment is preferred
Foreign language skills would be advantageous

Training Specialist Ii Cz Resume Examples & Samples

Deliver classroom and internal training programs at any of several training locations
May also co-facilitate higher level specialized training programs under the guidance of a Training Specialist III or Training Manager
Develop storyboards and web-based training programs using e-learning authoring tools & theories
Will be involved in training design and enhancing training programs and/ or materials
Partner with colleagues and management to gain strong knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies
Adapt classroom instruction or web-based instruction, as needed, to meet trainee needs
Evaluate trainees' performance and progress through observation, verbal questioning and a variety of assessment mechanisms
Provide coaching, feedback and direction to trainees to facilitate development of desired knowledge and skill
Address needs and problems that arise during training classes
Utilize several methods (e.g., focus groups, interviews, surveys) to review and evaluate the effectiveness of training programs, makes recommendations for improvement, as necessary
May manage specific training program(s)
May be involved, to some extent, in some or all of the following: (i) setting policy or developing and overseeing the implementation of procedures or controls related to compliance requirements within the overall business processes; (ii) directly or indirectly monitoring functions that, on a day-to-day basis, ensure that the procedures and controls are functioning as designed (e.g., reviewing and resolving exception reports or ensuring that exception reporting is occurring and/or providing reporting and trending of data for management), (iii) developing training of business line personnel regarding
Extensive knowledge of web-based authoring tools desired
Experience in banking, finance or banking related fields preferred
Knowledge of Wealth Advisory and/or Corporate Trust and/or Retirement Services industry preferred
Advanced knowledge of SharePoint, eRoom preferred
. Advanced knowledge and experience with web-based design and delivery preferred
Specialized certifications in instructional design, facilitation skills, and/or web-based design and development a plus

Training Manager, Nacs Resume Examples & Samples

5+ years of experience managing a training organization in a multi-site and multi-contact type environment
Proven training planning/coordination skills and trend-analysis experience
Knowledge and experience researching and implementing training tools and delivery systems (LMS)
Ability to successfully learn new products and technologies in order to deploy training resources effectively
Experience developing and presenting training goals and objectives to the executive level
Serve as the key liaison for Support training to Support management over the agent staff to ensure all training is meeting the needs of the business
Continuously seek and support new training approaches, methodologies, practices, and processes to improve the efficiency of NACS training services
High level of understanding of end-to-end Customer Satisfaction programs; including analyzing surveys results, communicating next steps from the agent level to executives, performing additional follow-up analysis to ensure goals are met, etc
Proven ability to effectively communicate with both internal and external customers, verbally and in written form
Ability to plan and implement both strategically and tactically
Ability to handle a high volume of work in a short period of time, handle multiple priorities simultaneously, and operate in a demanding work environment
Ability to develop concise and relevant objectives and goals, clearly communicate to a team, and accurately measure
Exemplary leadership skills; ability to lead and motivate a team to achieve success is required
Ability to develop processes that will improve team effectiveness and efficiency
Ability to manage multiple projects from inception to implementation
Experience in managing team members across various locations
Experience in publishing/educational/call center markets is desired

Training Coordinator Month Contract Resume Examples & Samples

Training processes are executed on time with no errors. Including accurate scheduling of training classes/programmes, including diarising trainers/resources within our teams SLA’s
Keep accurate records in accordance with any internal SLA’s or external auditing standards of: o Training Reports o Training Processes o Training Feedback o Flagging any potential problems to your line Manager as early as possible
Worked in varied administrative roles – essential
Worked in a fast paced environment – essential
Worked within an educational establishment – essential
Prior experience of working in a Training & Development role – ideal
Prior experience of working for a Global organisation – ideal
Microsoft Office skills o Outlook - essential. o Excel - essential
Learning management systems- desirable
Ability to build relationships at all level in the business
Good, all round interpersonal and communication skills
Structured approach
Good grammar

Head Start Training & Technical Assistance Coordinator Resume Examples & Samples

8+ years experience in provision of training and technical assistance and consultation with directors, boards of directors, staff and parents; and experience analyzing and redesigning systems for grantees in order to improve the effectiveness and quality of program operations
Demonstrate ability to effectively supervise GS specialists and ECE Manager across the T/TA Center infrastructure, as directed by the Regional Office
Ability to manage contracts, including budgeting, monitoring deliverables and project accomplishments, planning activities, and addressing challenges
Experience in a leadership position within a Head Start Program
Knowledge of Head Start performance standards and all applicable federal, state and local laws, rules and regulations

Head Start Training & Technical Assistance Coordinator Region Resume Examples & Samples

Bachelor’s degree in a field related to program design and management from an accredited university or college
Experience with project management, Early Childhood Education, and knowledge and experience working with children and families from diverse cultural and economic backgrounds
Demonstrate ability to review, aggregate, and present data gathered from multiple sources, upon the request of the Regional Office
Master’s degree in a field related to program design and management from an accredited university or college
Experience providing training at State, Regional, or National Meetings and technical assistance to individual organizations preferred
Proficient in MS Office Applications (Word, Excel, Outlook, PowerPoint)
The successful candidate must be able to work independently and collaboratively under critical time frames and be able to work with complex and sensitive information
Demonstrated ability to communicate clearly, both orally and in writing
Excellent presentation skills; small and large group trainings

Manager Field Training Resume Examples & Samples

Provide business-specific training design and development solutions for both live delivery (conferences, workshops and small group) and e-learning
Consult with business partners/field leaders and project leaders to determine optimal design approach, methodologies and tools
Lead train-the-trainer calls with advisors, staff and leaders at all levels in the company
Convey confidence and flexibility when working with business partners and field leaders on content development
Be proactive leading through issues and/or road blocks that arise with any project
Establish priorities, assign resources and connect work to department and organizational goals
Develop metrics for measuring the success of training in relation to project and department goals
Review and test new training products created for quality, design and usability in advance of broad distribution
Drive further innovation around e-learning by identifying new tools and new more efficient ways we can use existing tools
Represent the team/department on companywide training project teams
3+ years of experience designing, developing and/or delivering training programs to adult learners
Strong knowledge of training development tools (e.g. various e-learning tools and Microsoft Office products)
Series 7 or have the ability to obtain within the first 6 months of employment

Senior Specialist, Merchandising, Training Resume Examples & Samples

Provide expertise in developing complete 3-5 year plan for the relevant product category aligned with the local BU strategic plan
Execute all aspects of range merchandising, including segmentation and establish pricing of the range
Support in creating the Range Architecture with CTC team and Select an optimal range within that architecture to maximize the efficiency
Implement the most efficient business model for servicing all aspects of local sports marketing asset needs including promo in alignment with local BU strategic plan
Support Local sell-ins to both retailers and assets where required
Provide input to the Global BU to get the best possible sell-in tools for the category and create augmented tools where required with the local BU Brand Communications team
Provide commercial input (consumer, channel and market-specific needs and business opportunities) to the Global BU to maximize category sales and profitability (within Global and Market strategic parameters)
Support in developing category forecast as part of the IBP process
Monitor and Report the category product KPI’s (turnover, standard margin, contribution, stock turn, SKU, market share, sample, efficiency, sell-out) and initiate business development
Experience in both market and above market organization preferred

Recruitment Training Partner Resume Examples & Samples

Partner with the Recruiting Leadership Team and Recruitment Operations team to identify and drive comprehensive development programs ensuring that our team is continually learning and growing
Design and deliver highly innovative solutions for talent assessment, development, career paths, succession planning, and employee engagement
Prepare and present talent development metrics reports that assess and measure impact and ROI of initiatives and programs
Conduct ongoing needs assessments and recommend and develop targeted solutions to address capability gaps across the team
Serve as the point of contact for all training related questions

Training Track Lead Resume Examples & Samples

Design and develop high-quality impactful learning interventions and experiences in both web based and instructor led environments
Manage a team of instructional designers dedicated to the success of the training track
Keep training team lead up to date on track stakeholder needs both scale and scope

Training Partner, Recruiting Operations Resume Examples & Samples

Collaborate with the Onboarding, Learning & Development Program Manager in managing the administration, development and implementation of recruitment orientation
Leverage available data to prioritise and develop effective programs/initiatives to ensure targeted individual and team development, ensure compliance and further enable us to meet the needs of our key stakeholders
Develop and implement meaningful ways to measure the impact and effectiveness of training and development programs
Investigate, evaluate and recommend new vendors, when required

Director, Global Product Training Resume Examples & Samples

Develop and drive global strategy, priorities and roadmap for product training to support Coach’s Modern Luxury vision and customer experience and a robust associate training and development journey at Coach
Develop product training across both retail and outlet channels globally
Foundational category training
Seasonal product knowledge
Partner with Director, Service Training to ensure a seamlessly integrated product and service training approach/ roadmap
Set performance metrics and leverage global Mystery Shopping, Voice of the Customer and other programs to continuously assess progress and training impact
Manage product training development budget

Director, Global Service Training Resume Examples & Samples

Develop and drive global strategy, priorities and roadmap for service and selling training to support Coach’s Modern Luxury vision and customer experience and a robust associate training and development journey at Coach
Onboarding
Core service ceremony and selling skills
Clienteling training
Advanced/ Specialist training programs, e.g., repairs and after sales
Drive a differentiated customer experience in stores by understanding customer shopping needs, competitive best practices, and the luxury service environment (within and beyond retail)
Partner with global Merchandising and Field Service Training teams to ensure elevated, globally relevant service training content and strong and effective implementation in each market
Partner with Director, Product Training to ensure a seamlessly integrated product and service training approach/ roadmap
Continuously assess effectiveness of training programs and identify ongoing training needs and opportunities; balance global and local training priorities
Identify and drive opportunities to leverage technology to improve effectiveness and scalability of training programs
Manage service training development budget

Manager, Global Product Training Resume Examples & Samples

Drive key product training priorities/ roadmap to support Coach’s Modern Luxury vision and customer experience and a robust associate training and development journey at Coach
Develop and implement product training across both retail and outlet channels globally
Category selling, service and styling skills
Product Specialist training programs
Categories including handbags, shoes, ready-to-wear, and accessories (including textiles, sunglasses, watches and fashion jewelry)
Partner with global Merchandising and Field Service Training teams to ensure elevated, globally relevant product training content and strong and effective implementation in every market
Collaborate with broader training team to ensure a seamlessly integrated product and service training approach
Leverage field feedback as well as Mystery Shopping and other programs to assess effectiveness of training programs and identify ongoing training needs and opportunities
Leverage technology to improve effectiveness and scalability of training programs

Internship Global IT Project Management Office & Training Resume Examples & Samples

Support PMO activities related to start-up, execution and closing of Global IT projects
Support administration, tracking, maintenance and enhancements activities on the respective project portfolio management & collaboration & time reporting tool
Plan and organize monthly methodology trainings. Assist in the development and creation of training requirements and the necessary training materials
Coordinate development and maintenance of Global IT document templates and procedure documents
Assist in maintaining and development of PMO Intranet presence
Provide administrative support, e.g. assist in managing the team mailbox
Assist in maintaining, enhancing and updating existing and new procedures for project management methodology and departmental policies [e.g. maintain project related QA documents in the Global IT Document Database with the responsible project manager]

Global Finance Training Resume Examples & Samples

Relationship management and stakeholder influencing skills
Experience working with both senior stakeholders and project team-level members and must be able to articulate design concepts and strategies clearly
Experience in Project Management/ADDIE Methodology
Microsoft Office experience (Word, Excel, and PowerPoint)
Ability to multi-task
Regulatory Reporting business knowledge
Project Life Cycle
Microsoft Access
Learning Management Systems
Captivate

Digital Training & Prod Lead Resume Examples & Samples

Bachelor’s degree or equivalent experience & a minimum of 3 years in a digital environment
Experience selling and positioning the full suite of digital solutions to meet client needs including Display, retargeting, social, search, content marketing et al
Ability to learn and facilitate ever-changing digital media technologies
Outstanding computer skills including extensive experience in Microsoft Excel, Word & PPT
Technical aptitude (including basic knowledge of HTML,DFP, AdWords ) preferred
Strong organizational and process management skills
Ability to manage multiple daily tasks
Flexibility to work in a rapidly changing environment
Self-motivated and ability to work well under pressure
Strong focus on teamwork and ability to manage relationships across multiple departments
Results oriented with great attention to detail
Able to apply creative thinking and exceptional problem solving skills

Director of Training Resume Examples & Samples

Develop and lead Training programs and curriculums
Oversee all aspects of creating product training and education materials used by store personnel including: product information documents, PowerPoint presentations, and consultation brochures (for use during customer interactions)
Lead strategic development of all training and education materials, programs and initiatives, including training videos, service and sales directives, new-hire orientation programs, educator/leaders’ guides, and business-building strategies
Work closely with Store Managers and Training Managers on a regular basis to ensure the proper implementation of product knowledge, service/selling techniques and community-building strategies
Provide customer relationship support as needed in order to uphold superior service standards in all channels of communication with customers
Serve as a brand ambassador and embody company philosophy in all communications and interactions
Directly manage and develop Training Managers
5-8 years of Education, Communications and/or Training experience
3+ Years of Retail or Marketing experience
Experience in coaching, mentoring, training and developing individuals and teams
Experience in developing training materials (booklets, videos, e-learning modules)
Exceptional presentation, written and verbal communication skills
Passion for educating and developing people
Proficient in PowerPoint and other design/presentation applications
Bachelor’s Degree in Education, Management or related field of study (or equivalent work experience) required
Ability to travel 50-75% based upon business needs

Retail Business & Training Manager Resume Examples & Samples

Excellent communication skills, the ability to build genuine relationships and to network with people at all levels
Tenacity and a preference to work autonomously, self-motivated
Ability to work in a faced paced atmosphere
Highly organized with prioritization skills
Computer literate and confident with numbers and analysis
An ambition to succeed in all that you do
Holds a full UK driving licence

Dir Training Resume Examples & Samples

Assist in the design and development of leader’s guides, participant workbooks, collateral, and audio-visual programs. Maintain awareness of trends in presentation methods and equipment (digital, social, on demand, classroom, etc) and how they can be applied to the Vichy & La Roche Posay business
Develop and execute product training for all Beauty Advisors, Skin Care Experts, and retail partners
Lead ASTM team (Area Sales & Training Manager) in execution of retailer training seminars in their respective territories
Provide coaching and ‘train-the-trainer’ sessions for ASTM team to ensure their success in delivery of retailer training seminars
Budget responsibilities: complete all projects on time and within budget guidelines; adhere to T&E budget; prepare budget recap at the end of each training
Keep abreast of competitors’ activities and actively share information and ideas that will impact future success for Vichy & La Roche Posay
Reinforce training/education in all product seminars and it’s relation to the service business
Create, review and update selling techniques, inclusive of ‘meaningful customer engagement’, “how to open, build and close” a service sale/product sale

Training & Organisational Change Specialist Resume Examples & Samples

Apply a structured methodology to deliver change management services
Consult and coach project teams on communications principles and messaging
Develop, manage and maintain a master communications plan for the project
Develop communications materials for a variety of mediums, using appropriate Telstra’s style, language and tone
Integrate change activities into the project plan
Evaluate and ensure user readiness through a business readiness checklist
Conduct a change impact assessment to understand the impact of the change and required interventions
Perform stakeholder analysis, including a plan to manage stakeholders through the lifecycle of the project
Implement and manage a method for measuring change/communications effectiveness
Perform training needs analysis and develop, pilot and deliver training materials
Participate in the definition of success metrics and monitor change progress
Provide peer review support to project team members where required
Ensuring effective handover to the business pior to project closure
Track and report issues, risks and project progress
Procurement or Supply Chain experience
Business process mapping and requirements definition experience
Experience in rolling out category management and/or supplier relationship management models
Experienced in Change Management
Instructional design/learning needs analysis skills
Strong Business and financial acumen
Relevant academic qualifications, with 3+ years consulting experience
Demonstrated continuing commitment to self-development and professional development
Change management certification or designation desired
Experienced in Project Management
Experienced in implementing and driving change and business improvements in large organizations
Excellent interpersonal skills; including the ability to develop effective working relationships at all levels
Excellent communication skills – both written and verbal

Operation Center Training Manager Resume Examples & Samples

Develops strategy for training throughout the organization including training assessments, development of content and execution of the training programs
Ability to manage multiple trainers
Develops and administers an audit process to determine the success and retention rates of the material being trained and responds appropriately to continuous improvement opportunities
Maintains a portfolio of training options for content sharing including, but not limited to, traditional face-to-face training, self-paced training, and other types of coaching programs
In cooperation with the trainers, supervisors, and managers, ensures a positive “on boarding” experience for all newly hired employees
Identifies needs for ongoing refresher training as needed to ensure maximum skill attainment
Proactively develops training programs that condition employees to retain information and periodically reinforce the material
Maintains external view to new training techniques and approaches in order to insure innovative, engaging training techniques are employed
Supports new product or service launches by participating on project teams and insuring training programs are prepared to support launches of new initiatives
Schedules all training programs in conjunction with the Call Center Operations Manager
Manages and develops the call center training staff
Partners across sites and with Manager, Content and Knowledge Management to ensure all training documentation is current, and easily accessible
Delivers trainings as appropriate
Monitors the quality of performance of recent trainees
Develops a skill based certification process that aligns with organization strategies and objectives
Works across the Blackboard campuses to ensure all training provided meets the greater organizational strategies and directions
Bachelor’s Degree or a combination of equivalent experience and education can be substituted for the education level
Five years experience as a trainer with demonstrated proficiency in creating training materials and delivering trainings to employee groups
Experience managing trainers required
Creative thinker with the ability to develop engaging and interactive training materials
Ability to adapt to changing priorities, meet deadlines and work well under pressure
Able to focus in a fast paced environment
Superior stand up presentation skills
Personable, enthusiastic, assertive, dependable and self motivated
Moderate computer skills, especially with Microsoft office

Gq Training & Events Coordinator Resume Examples & Samples

To manage the scheduling, resourcing and organisation of a suite of GQ meetings
Liaising with GQ Assessment to develop and implement operational protocols
To ensure MI is maintained & updated regularly

Manager of Bloomingdale s Systems Training Resume Examples & Samples

Facilitate / co-facilitate system education to all levels
Facilitate CBT and Outlook/Lotus Notes edcaution for new hires
Manage the current Macy’s Inc. Systems curriculum for Merchants (Buying & Planning)
Work with MST, Corporate Learning and Development on curriculum development
Communicate systems enhancements & quick tips to the merchant organization
Coordinate, update and print participant guides and maintain current library of CBTs
Participate in Macy’s Inc Learning & Development conference call meetings monthly
Manage, coordinate and facilitate all levels of EDP program graduates
Provide onboarding ILP for support for non career path hires
Develop workshops with system owners as needed
Review Bloomingdale’s systems training needs in coordination with Central HR team
Be the learning resource / trouble shooter for all merchant Systems
Ensure that learning participation is tracked including required compliance class (HVA)
Partner with merchant support mgr. on MA curriculum & classes
Keep SVI site up to date with materials
Research and attend learning opportunities outside of Macy’s Inc. to increase knowledge, skill base and practices
Participate in various task force committees to identify training opportunities
Standardize training materials and create library in the event substitute facilitator is needed
Bachelor’s Degree and relevant job experience
Training / Facilitation Skills: 2 years of relevant experience
Proficiency in Macy’s Inc. (Buying & Planning) Systems
Excellent written and oral communications skills
Proficiency in MS Office Software

Manufacturing Training Specialist Resume Examples & Samples

40% Developing Training Materials
20% Training Project Management
10% Supporting Quality Systems and Inspections

PRC SMG Training Manager Resume Examples & Samples

Possess a Bachelor's degree with 8+ years of experience in Sales and Marketing, Master's Degree is an advance
Self-motivated person and able to work independently and under pressure
Good experience in project/program management, experience in organizing and delivering training is a plus
Excellent communication and stakeholder management skills as well as proven track record for making solid decisions
Excellent command of spoken and written English

Ratail Marketing Training Manager Resume Examples & Samples

Charter: Responsible for channel and retail training engine set up to support Intel retail business; content creation effectively support both online and offline retail influence; program design and faultless execution, tracking and result evaluation; influence both internal sales force and external customer for delivering effective Intel Architecture preference
Work with internal link team such as account team, direct marketing team, etc to make sure training strategy, execution and metrics are aligned and well communicated
Work with worldwide counterpart to deliver training Plan Of Record and well align priorities
Responsible for Intel Channel communication and events, including top channel summit to quarterly customer conference to support customer engagement and relationship building
Strong experience on sales training, channel and retail management, customer insight preferred
Self-motivated and strong driver for execution
Solid communication and interpersonal skills to build a strong business relationship with customers and internal teams
Strong presentation and negotiation skills, being consultative and analytical with data-driven approach
Team work, fluent in both English and Chinese, be able to travel when needed
Bachelor degree holder

Cinematics Training Manager Resume Examples & Samples

Partners with key personnel to obtain clear alignment on teams training plans, priorities, and operating processes
Work with Blizzard academy, production staff, and various subject matter experts to provide tools, curriculum, and materials to support best practices
Work with team leads to determine resources necessary to see projects through to completion
Candidate must be able to learn and understand studio workflows and processes utilizing both commercial and proprietary tools
Manage subject matter experts in developing and delivering short, focused courses to provide better levels of service and effective learning
Manage the customer relationship, including status meetings, gathering customer requests, maintaining customer satisfaction, billing preparation, and status reporting
Provides up-to-date and accurate status information to manager as required
Helps define goals, measure and communicate progress toward training objectives
Coordinate, track, and manage the activities of personnel to ensure that project tasks are completed on time
Drives continuous improvement of training processes and technologies
Develop and maintain current knowledge of industry tools and techniques

Academy Art Training Manager Resume Examples & Samples

Act as academy art advocate, the key point of contact between academy and development teams. Partner with the art directors, managers, and leads on applicable training for artists
Help define training objectives, schedule, resource requirements, and deliverables in support of developing the art community at Blizzard
Coach, mentor, and motivate internal instructors, while keeping projects on track
Ensure classes are properly scheduled, delivered, and exceed expectations, as well as, following up with related course materials
Develop or support the creation of art training documentation (including video documentation). Craft visually-engaging materials to announce training / enrichment events that will be seen across the studio
Evangelize and enlist speakers (both internal and external) across art community
Manage and publish art newsletter for the development community, working with project teams and support groups to solicit content
Salary History

Tech Training Dvlp Senior Analyst Resume Examples & Samples

Develop interactive game based training and learning activities for PC and mobile platforms
Work closely with software development team to develop ideas and concepts for games for game based learning
Work with the respective Training Program Manager and develop game based trainings / eLearning for all Dell Client business
Maintain and improve the quality of developed projects by self and the team by Implementing Learning Solution into Technology Platform
Make edits/changes based on the Feedback/Correction/Change requests
Work with the Training Program Manager and SMEs to launch the Training content on-time with all Quality standards and business requirements met
Communicate with Business Partner(s) and handover the training
Evaluate the content/games developed post project completion and share the learning and best practices
Contribute and lead intra-team and cross functional projects/initiatives as required by the business
Adhere to the Content development & Review process and report to the Training Program Manager
Graduate in any Specialization
Strong and proven experience in using Unity 3D game engine
Proficient in Autodesk Maya/3DS Max Modeling, Texturing, Lighting, Rigging and Animation
Working experience in Mudbox & ZBrush
Proficient in Adobe Creative Suite designing and animation
Experience in IOS, Android, and Windows game development

Training & Performance Management Support Agent Ottawa Resume Examples & Samples

Provide training on various topics- (i.e. communication of offers, price changes, new products, etc.) to new hires and existing employees
Liaise with the sales channel team to oversee the design portion for new offers and training manuals
Territories include the greater Ottawa region (including Gatineau area)
Monitoring and evaluating quality standards within the Field Sales Channel
Recommending and implementing long-term solutions to improve overall channel performance
Liaise with various internal offer/product teams to obtain project information
Identifying insights for cancelled orders
Ad hoc requests where required
Bilingual in English and French, mandatory
Strong and confident, an independent thinker
Exceptional time management skills

Senior Manager Merchandising Training Resume Examples & Samples

Select an optimal footwear and hardware range within the parameters set by the Concepts-to-Consumer Range Architecture team
Manage all aspects of range mechandising, including segmentation
Establish a harmonized pricing strategy for the range accross LAM as framework for sub-unit local currency pricing definition by BU CtC teams
Provide all relevant KPI reporting and tracking for the category
Provide any required scenario analysis related to the Category
Drive specific projects within the long term business plan of the BU for LAM
Proactively monitor new business opportunities
Manage the cross-functional working relationships with other Marketing disciplines and distribution channel teams effectively to ensure timely delivery of the GTM propositions
Drive SMU briefs
University degree in Business or equivalent professional experience, ideally in Sales and/or Marketing
Advanced cross-functional Marketing knowledge and Market experience in sport and/or fashion/lifestyle categories (sporting goods industry prefered)
Excellent English and Spanish verbal and written communication skills
Strong presentation and communication skills
Advanced user of MS Office (advanced knowledge of Excel and Powerpoint)

Manager, Agency Training Gpa Resume Examples & Samples

Virtually all FPAs get Launch Bonus, a compensation offered if certain productivity marks are achieved in the first
Strong communication, facilitation, interpersonal, problem solving and team building skills
Active in professional and community organizations
Maintain all appropriate licenses as required by the company
Ability to speak Korean is a plus

Training Coordinator People Projects Resume Examples & Samples

Manage the Ticketmaster Culture Initiative projects and activities
Own all the logistics for the Ticketmaster Hiring Right, orientation (e.g. DayOne and Ticketmaster 101), and Leadership 2.0 workshops and programs, including communications, scheduling, travel, materials, registration, classroom setup and breakdown, F&B ordering, etc
Track, maintain and report training statistics
Oversee the schedule and details for other Ticketmaster educational programming
Help facilitate the Ticketmaster Buddy program and other onboarding activities
B.A Degree or at least 2 years experience in event planning, project management, administrative or support position
Exceptional PowerPoint skills and ability to create materials that are clean, creative, and highly professional
Strong Microsoft Excel skills
Proactive with a high level of initiative and follow-through; reliable
Excellent verbal and written communication, analytical and interpersonal and social skills
A comfort with and experience in public speaking and facilitation
Ability to organize, prioritize work, and meet deadlines
Ability to effectively interface with all levels of employees
Interest in Training and/or Organizational Development

Regional Training Specialist Fitness Resume Examples & Samples

Maintain familiarity with all other Garmin product lines
Provide product support to Garmin customers via phone, fax, and email
Must possess knowledge of and/or experience with using, supporting, and/or selling fitness consumer electronics products
Must possess demonstrated proficiency using Microsoft Office Suite

Training Specialist, Client & Dealer Services Resume Examples & Samples

Superior presentation skills
Comprehensive written and verbal communication skills
Excellent PC skills using the Microsoft suite of applications
Working knowledge of the asset management industry
Fluently bi-lingual English and French

Project Hire Training Manager HR Service Now Project Resume Examples & Samples

Testing responsibilities would be
3-5 Years Leadership experience
1-2 years of HR Systems or related experience. ServiceNow technical experience a plus
2-3 years of instructional design or training experience
Positive attitude and the ability to be proactive, resourceful, and flexible. Exceptional Organizational skills, strong communication skills (written & verbal)
Background in System Testing would be helpful
Ability to understand the Technical needs of GHRO, and alignment of technology solutions
Extensive working knowledge of Microsoft Word, Outlook, Excel and PowerPoint
Experience in writing test scripts would be helpful as this position is responsible for managing system testing efforts
Experience in test script development and managing testing efforts would be preferred
Experience in Word, Excel, PowerPoint, and Outlook are all required. Experience in ServiceNow or ALM would be beneficial

Training Manager / PMO Resume Examples & Samples

Responsible for the effective design, development, coordination and delivery of training in support of large-scale transformation business and systems projects across the company
Responsible for conceptualizing and executing a clearly defined curriculum that includes the following scope, sequence and approach: Conduct knowledge and skills based assessment: conduct comprehensive needs analysis and research to ensure that training fulfills the needs and objectives of the business strategies and objectives
Define instructional, learning and performance objectives
Design and develop training content and materials based upon needs and objectives (e.g., the essential functional job requirements that employees are expected to know with respect to process, policy and systems supporting the new business changes)
Conduct train-the-trainer sessions with managers, supervisors and select Subject Matter Experts (SMEs)
Coordinate training logistics: trainers, scheduling, computers, materials, etc.; oversee the scheduling of all training sessions and maintain training calendar on SharePoint
Deliver computer-based training in the classroom and then continue with structured, real-world training to ensure new knowledge and skills are successfully applied while performing on-the-job
Conduct evidenced-based learning evaluations upon course completion (coaching observations, performance metrics, etc.); track all feedback to assess effectiveness of instruction and to develop improvement strategies
Works directly with the PMO leadership team and assigned Project Managers with regards to establishing timeframes for project deliverables and interfaces regularly with other members of the organization such as Sr. Management, Subject Matter Experts (SMEs), software developers, external consultants, and vendors
Actively presents recommendations regarding course design, training technology, and instruction delivery options
Prepares course materials, instructional content and training aides, including: course outlines, course schedules, attendee lists, handouts, workshop exercises, quick-reference guides, feedback forms and web-based materials
Maintain instructional materials by collaborating with functional areas of the business to ensure that course materials are updated: create and update course materials to reflect changes in processes or systems
Ensure project teams are aware of training successes (completion of milestones) and improvement opportunities
Maintain the training section on the PMO page of the company's intranet
Maintain records of all training activities and materials by following the guidelines for storing files on the PMO drive and on the PMO SharePoint site; provide weekly status updates to PMO director and project teams; participate and prepare for project meetings as needed
Provide additional support and assistance to PMO team as needed

Training Manager, Financial Management Group Resume Examples & Samples

Managing one direct report - providing direction, feedback, and support, conducting appraisals and providing development opportunities
Liaising with internal and external vendors; developing and executing training development and delivery plans
Providing advice and consulting on L&D topics to FMG teams and staff
Supporting the regions with coordinating and implementing globally driven L&D initiatives
Developing courses and supporting materials for FMG L&D run courses

100

Technology Training Coordinator Resume Examples & Samples

Create training schedules/calendar for a worldwide audience based on demand and plans
Manage all training delivery logistics: course entry into LMS, student registrations, room scheduling and set-up, shipping and distributing learning materials, catering, collecting student evaluations, tracking and reporting, etc
Work with internal SMEs, presenters and external vendor personnel to coordinate training
Follow templates to generate appropriate training communication and marketing
Open and manage POs
Respond to employee and manager inquiries regarding our offerings; provide prompt, courteous and accurate customer service
Look for trends in issues and make recommendations for tool and process improvements
2-3 years of training coordination experience
Experience working with a Learning Management System
Strong communication, organizational and customer service skills
Fast learner
Experience working for a global, high-tech company preferred
Proven ability to work successfully in a fast-paced, dynamic environment while maintaining good relationships with co-workers and students
Comfortable with ambiguity and change
Workday, TALEO experience a plus

101

Ra Special Assets Collections Training Specialist Resume Examples & Samples

Manage an effective training program to complement the professional development of the staff by developing, coordinating, and delivering training sessions
Update departmental manuals, training materials and sessions to reflect current practice, risk management concepts and principles, as well as changes in technology, new laws and regulations and bank products and services
Develop and implement training sessions, materials and manuals to reflect policy and procedures and to include team building, client service skills, product knowledge and technical skills. Training needs may include merger issues, new or updated regulations, new products, and new systems
Conduct training sessions that include, but not limited to, a comprehensive view of: Collection Agent training guidelines, Collector Call Skill Certification, systems training, Sign-in and Sign-off procedures, analysis of client status, negotiations within collections systems, World Standard Client Service Skills, product knowledge - highlighting features, benefits and products in detail, Fair Debt Collection guidelines, new products and processes conducive to new industry trends and competitive concepts relative to collections
Utilize client “case studies” to develop illustrations, demonstrating best practices to be used in similar situations
Two years of experience in collections
Strong facilitation skills and experience
Demonstrated ability to develop and deliver training courses
Strong knowledge of collection practices and federal/state regulations and laws
Demonstrated proficiency in basic computer applications, such as MS Office
Ability to work irregular hours

102

Games for Training Logistician Resume Examples & Samples

6 years of experience with logistics and supply accountability
Experience as an E-6 or above or equivalent civilian grade
Experience with property accountability of computer equipment across multiple locations
Experience with Microsoft Office, including Excel, Word, PowerPoint, and Outlook
Ability to fulfill the physical requirements of the position
Unit Supply Specialist Basic Noncommissioned Officer (NCO) Course or Property Book and Unit Supply Enhanced (PBUSE)-Unit Level Course
15 years of experience with military
Experience as an E-7 or above
Unit Supply Specialist Advanced Noncommissioned Officer (NCO) Course or Property Book and Unit Supply Enhanced (PBUSE)-Property Book Level Course

103

Training & Instructional Design Consultant Resume Examples & Samples

Take the lead in designing and delivering training to support the growth goals of Great Western Bank through effective curriculum creation and design of virtual learning courses using instructional design techniques
Use adult learning principles to design, develop, and implement broad based training programs to include in-person, e-learning, and on-demand video courses
Coordinate and deliver classroom training and facilitate group workshops
Perform continuous research and analysis of current learning and training techniques and platforms to develop strategies
Perform other job-related duties or special projects as assigned
Bachelor’s degree in Adult Education and Learning, Organizational Development, Communications, Business Management or Business Administration is required
Three years of training experience required; previous banking experience a plus
Knowledge of instructional design, adult learning theories, and evaluation methodologies
Proficiency in MS Office required; experience with the following editing software a plus
ELearning Authoring ( Articulate Storyline, Adobe Captivate)
Video Editing (Camtasia Studios, Windows Movie Maker)
Exceptional written and verbal communication skills with ability to express thoughts clearly, concisely and accurately

104

Field Training Manager, West Elm Resume Examples & Samples

Diagnosis - assess offerings, evaluate and create L & D solutions to business challenges (including buy, build and/or redesign)
Program & Project Management - design and deliver programs/projects on time, on budget and meeting stated objectives
Change Expertise - use business acumen/expertise and L & D solutions to appropriately guide organizational, team and individual change
Facilitation - delivers core and brand initiatives training to District Managers, GM's and associates to build capabilities and deliver results
On Boarding - supports training and on boarding of new hires to ensure consistency and quality on boarding
New Store Openings - support new hire management and associate training and on-boarding
Cultural Fit - implement culturally relevant and compelling programs
Evaluation - deliver and measure results; ensure there is a lasting effect
Minimum of 5-7 years of experience in the training and development of teams and individual leaders
Experience facilitating adult learners in a corporate and field settings
Demonstrated consulting and diagnosis skills
Experience working with and building competencies and L & D solutions that link to specific competencies
Strong facilitation and presentation skills
Ability to work across a geographically dispersed team/client group
Experience in specialty retail a plus
LI-AB

105

Training / Compliance Project Specialist Resume Examples & Samples

Knowledge and understanding of Adult Learning Principles
Knowledge of SOPs & other Quality Documents
Knowledge of Le@rn LMS (Saba based LMS) in a working regulatory environment
Expertise in HTML5
Previous experience working in various integrated databases
Expertise in MS PowerPoint, MS Excel (Pivot Tables), Survey Monkey
Expertise in Sharepoint 2007 & 2010 and Interwoven

106

Senior Designer Apparel Training Resume Examples & Samples

Lead the creative development for campaign or category across multiple consumer touchpoints, from 2D to retail to digital to motion
Develop concepts and creative strategies that fulfill objectives of category, concept, or brand briefs
Collaborate with Product Design team to ensure holistic storytelling
Collaborate with cross-functional team members to ensure consumer- and brand focus
Lead the execution of creative strategies to ensure end to end creative excellence from sellin to sellout (consumer-facing)
Direct a variety of creative resources (agencies, freelancers, writers, photographers, etc) on development of creative execution to ensure holistic creative excellence
May lead, mentor and administrate a team of internal direct reports
Review and approve production stages of final creative execution
Maximise results within given budget and timeframes
Participate in the creation of annual and long-term Creative Direction strategies
Present and communicate objective creative solutions with clarity, effectively selling in ideas to variety of stakeholders
Identify opportunities of improvement and change, and initiate own proposals/projects
Seek out new Design resources that can deliver world class results
IT skills: Excel, Word, PowerPoint: advanced /Outlook
Design apps: expert
Strong visual and verbal skills with the ability to create impactful/exciting visuals
Art Direction of large scale product and athlete/celebrity photoshoots
Language: English: excellent
Under-graduate level Design education or combination thereof
Solid education and advanced experience in the creative development of communication tools
At least 8 years experience in Sporting Goods/Fashion Industry or Design on managerial level
Proven experience with the entire design process (project scope and time planning, design steps, production/execution of design solution, pre-press processes)
Passion for adidas and it’s mission
Passion for sports, culture, design

107

Assistant Manager Retail Training Resume Examples & Samples

Participate in training content development, including basic training, seasonal product training and other project based training
Deliver training session to retail staff to ensure they are qualified in product knowledge, service /selling skill, store operate and store management
Train store managers
Deliver coaching in store level to sharpen the skill
Regularly visit and evaluate the in-shop training implementation of each store
Set up yearly and monthly regional training plan base on national training calendar
Tracking in-shop training delivery with regional training team quantitatively and qualitatively
Manage personal budget and training budget
Maintain training record and user ID in aRU website
Relevant administration work
Above 5 years training or retail operation experience. Passion to sports is a plus
College or above
Excellent PPT and excel skill
Good in reading and writing in English
Any certificant of Training will be a plus

108

Cyber Security Training Management Lead Cyber Security Education & Awareness Resume Examples & Samples

Develop and maintain a comprehensive strategy and release calendar that supports the Cybersecurity organization, programs, and strategic plans
Map the formal and informal communication network and channels, identifying creative media options and key stakeholders who serve as influencers to be change champions
Translate the emerging threat landscape and firm’s evolving cyber risk posture into clear, relevant and actionable items for a variety of audiences, including executives across LOBs, information risk managers, control professionals and end users
Keep abreast of all industry trends and emerging cybersecurity threats, weaving this knowledge into communications, training and resource development
Segment target audiences/stakeholders and intended behavior changes, defining an effective set of cyber security change messages that convey critical aspects of cyber program initiatives by audience need
Ensure sufficient stakeholder engagement in change processes in order to anticipate and address program challenges early
Develop strategic training and awareness programs for target subsets of high risk workforce users, including collaboration with various partner organizations – e.g., University Collaborations, Technology Training and Development team
Develop delivery vehicles (e.g., intranet site, presentations, campaigns) for target audiences/stakeholders to communicate the cyber security program direction and changes to stakeholder communities
Develop a framework to evaluate the effectiveness of communication, awareness, and training efforts
Assist in developing and communicating key cybersecurity control procedures, coordinating with Legal, Compliance, Human Resources, Regional Compliance Officers and other core functional groups, ensuring
Preferred candidate will have 1-5 years exposure to cybersecurity and risk disciplines, as well as the financial industry
Metrics and results driven approach
Consultative skills with strong business acumen
Interpersonally effective and comfortable interacting with colleagues, partners and leaders/managers – particularly through relationships/networking,
Demonstrated understanding of and experience with various learning delivery methodologies and their accepted use
Knowledge of approaches, tools, and techniques for gaining the cooperation and support of others; ability to encourage, motivate, and guide individuals and teams
Ability to influence others to achieve goals and impact results – even if team members are not direct reports; ability to impact decisions within and outside the organization
Degree and Professional Certifications preferred
Exceptional decision making and critical thinking abilities

109

Human Trafficking Training & Technical Assistance Specialist Resume Examples & Samples

Responding to the human trafficking related training and technical assistance needs of BJA grantees, including law enforcement, prosecution and other affiliated professionals
Supporting the field-requested TA application process from beginning to completion, including; conducting a thorough assessment of the requestor's needs, recommending and supporting trainers or subject matter experts, tracking and reviewing budgets related to consultant activity and travel, and tracking customized TA application progress to ensure program objectives are met in an efficient and cost-effective manner
Effectively interacting and providing responsive information to representatives from the U.S. Department of Justice and other Federal bureaus and offices, state government offices, as well as members of the allied professions, victim service and advocacy organizations, statewide coalitions and also survivors of human trafficking
Planning and coordinating monthly TTA events for BJA grantees on a variety of human trafficking related topics
Respond to client requests for data analysis and report writing
Writing monthly conference call summaries, web content, portions of reports and other deliverables
3 years previous work experience, preferably related to human trafficking and/or in a training and technical assistance capacity
Proficiency with MS Office
Experience in the provision of training and technical assistance to law
Experience with meeting and conference logistics
Demonstrated highly professional demeanor
Ability to work autonomously and multi-task in a fast-paced environment

110

Learning & Training Coordinator Resume Examples & Samples

Planning, organizing and delivering graduate training programs with senior management
Managing and coordinating the venues
Booking the rooms, scheduling breaks, sorting out course material
Preparing the packs, papers and other training materials for training
Preparing and ensuring a smooth start, delivery and end to the event
Handling any graduate queries
Post-event evaluation and data management
Graduate training experience
Good proof reading skills
Great time management skills
Degree qualified

111

Clinical Systems Training Frontline Leader Resume Examples & Samples

Bachelor's Degree in related field
Demonstrated leadership capacity
Solid understanding of learning and development mechanisms and practices including adult learning theories
Progressive clinical experience preferably in physician practice setting
Ability to travel 75% of the time
Strong technical knowledge of all Microsoft Office applications
Strong technical aptitude; ability to learn quickly
Prior Medicare / Medicaid experience
Bilingual in Spanish is a plus
Experience with EMR’s; specifically eClincialWorks (eCW)

112

Manager Merchandising Training x Resume Examples & Samples

Responsible for range selection and alignment process within the parameters
Responsible for all aspects of merchandising the range including segmentation to meet all KPIs inc. efficiency , productivity, overlap, top line, margin
Assists in creating the most efficient business model of servicing all aspects of local country Club and Federation needs including promo eg Commercial Clubs
Accountable for supporting Global and Country sell-ins to both retailers and assets where required
Strong business acumen, ability to assume a broader perspective (cross-markets/global)
Cross functional marketing knowledge and market experience in sport and/or fashion/lifestyle categories
Merchandising/ cross-functional marketing and/or sales experience experience: 3 years

113

Field Training Manager New England Resume Examples & Samples

Facilitate assigned curriculum to staffing field audiences in New England and occasionally other geographical locations
Coordinate session logistics with Staff Development Delivery team and manage event calendar for assigned programs/geographies
Work with co-facilitating field managers to refine delivery of sessions, including training co-facilitators in advance of courses
Manage staff learning needs for the programs/geography assigned, including supervising learner groups and tracking progress through programs via LMS and other methods
Collaborate with Sr. Field Leadership on training program progress and priorities
Communicate course material recommendations to Staff Development Curriculum Manager and manage content changes with facilitation team
BA/BS or Master’s degree preferably in Education, Organizational Development, and/or Communication
5+ years’ of experience in facilitating training programs, or equivalent business experience. Prior field Staffing experience required
Presentation software such as PowerPoint, Prezi, or Keynote; eLearning platforms
Knowledge of Adult Learning Principles; superior facilitation skills
Strong knowledge of written English with excellent verbal communication skills
Experience with online, web-based, ILT, audio/video, and LMS mediums
Ability to collaborate with all ranges of personnel, including senior field and department management
Works well with other teams and all levels in an organization

114

Global Finance Training Manager Resume Examples & Samples

Partner with firm-wide regulatory related work streams to identify training needs; develop and implement training strategies
Design classroom and e-learning based courses using a combination of internal and external resources
Develop training materials, leaders guides, course related job aides and other documentation that will reinforce training content
Communication and Marketing: Utilize a variety of technological and intranet applications to implement strategies for communicating and marketing training initiatives to the business
5-7 years training experience or equivalent; could have been presenter or creator of training as subject matter expert within the business
Knowledge of the Global Finance organization or Finance in general a plus
Ability to interact and build strong relationships with all levels of employees globally
Ability to partner effectively with team members and work on a flexible and fluid team
Proactive, analytical, strategic thinker that is solution-oriented
Excellent judgment and decision making skills

115

Compliance Policy & Training Specialist Resume Examples & Samples

Provide policy, procedures and training support to Compliance Coverage officers
Assist Coverage Officers in drafting new or reviewing and updating policies, procedures, manuals and guidelines
Assist Authors in the policy consultation process (e.g., gathering and integrating stakeholder feedback) and issuance process (working with the bank’s Policy Desk)
Manage the timely renewal of existing policies and procedures
Review policies and procedures for inconsistencies internally and between documents, test links, and rationalize policies and related documents to eliminate duplication and overlap
Assist Authors in developing training materials, organizing training sessions and gathering required documentation for training tracking
Assist Coverage Officers with follow-up and tracking of mandatory training
Enhance training records and procedures to ensure accuracy, quality and attendance, as necessary
Other general compliance responsibilities

116

Analyst, Training & Quality Assurace Resume Examples & Samples

Manage new-hire training material for all contact channels and escalated support teams
Manage the quality assurance processes and ensure quality aligns with customer satisfaction
Analyze quality reporting, identify trends and partner with other internal members to update training and communication
Develop process to deliver training updates to support new projects and integrate updates into new-hire training
Work with subject matter experts to define and document customer service processes for supporting new projects
Analyze key performance indicators to identify opportunities for training solutions
Develop reporting and survey to assess training success
Partner with vendors and internal team members to understand training and learning needs
Conduct thorough train-the-trainer sessions to ensure vendor training managers are experts on A&F policy and training material
Partner with the agent help database manager to ensure content is consistent with training
Lead training classes for new products, enhancements and/or services
Coordinate with order management team and vendors to test and roll out enhancements to the training environment
Establish a process for coordinating communication for large projects, policy updates and urgent announcements
Oversee calibration process to ensure quality standards are being achieved and quality scores are consistent with internal scores
Support other departments as needed
3-5 years Contact Center experience
Training/Education background preferred
Highly motivated/self-starter with a sense of ownership, a willingness to learn, and a strong desire to succeed
Excellent communication, critical thinking, presentation and interpersonal skills

117

Retail Product Training Specialist Resume Examples & Samples

Teach and develop Outfitter skills in regard the use and selling of company products with a focus on Cabela's branded merchandise. Responsible for follow-up assessments of Outfitter retention of product knowledge and selling skills they have coached. Ability to adjust training methods based upon evaluation and feedback from assessments
Must be able to stand and/or walk to fill orders, assist customers on the sales floor, etc
Must be able to write, type and use phone system

118

VP Customer Experience & Retail Training Resume Examples & Samples

Develop and implement all strategies and tactics that support the customer experience at retail
Conduct and lead others in conducting needs analysis, design, scripting, development, assessment and evaluation of learning solutions to ensure alignment with business strategy
Develop strategic partnerships and act as a trusted advisor to key stakeholders and retail field management by conducting store visits and proactively participating in stakeholder meetings and planning sessions to cultivate and maintain open lines of communication
Work with field business leaders across the retail organization to identify skill gaps and learning opportunities by providing strategic guidance regarding learning and development practices
Strategically evaluate training programs and processes for their overall effectiveness by developing and supporting key indicators that measure the value of learning solutions in terms of performance improvement and behavior change
Participate in content design and development review sessions to ensure solutions meet the needs of the stakeholders and end users
Design, develop and deliver learning solutions
Drive pilot and deployment of all learning and development programs and processes across all divisions
30-40% travel
Experience developing strategies to support execution of a branded customer experience in a retail environment
Experience leading a store/retail team a plus
Excellent verbal and written communications skills
Excellent facilitation/presentation skills
Proven expertise aligning business strategy with learning and development solutions
Ability to build and maintain a high performance team of training professionals
Excellent interpersonal and relationship management skills; ability to forge relationships across all levels and maintain a high level of professionalism
Ability to move from strategic to tactical seamlessly, work independently and demonstrate a "roll up your sleeves" management style
Excellent strategic thinking, planning, organizational and time management skills
Ability to analyze and resolve complex issues, both logical and interpersonal
Ability to handle multiple tasks in a high paced work environment
Ability to adapt and acquire new skills quickly
Confident, self-starter, proactive - skilled in taking initiative, assessing requirements, coming up with plans and taking the lead in making plans reality
Demonstrates adaptability
A high level of energy with a results-driven attitude in a fast-paced environment
Proficiency in MS Word, PowerPoint & Outlook; facility in acquiring computer software skills
10+ years of field Learning & Development Experience that includes hands-on course development/design experience and managing a training team
Multi-unit retail leadership experience is required
Familiarity or expertise in training delivery technologies a plus
Bachelor's degree in a related field is required
Master's degree or equivalent experience is a plus
Experience in apparel, footwear and or fashion industry preferred

119

Manager, Agency Training Sou B Resume Examples & Samples

Strong working knowledge of the marketing programs and concepts
Proven ability to transfer skills and knowledge with a track record of success in developing others and assessing development needs of sales professionals (0-24 months)
4-year college degree preferred

120

Senior Director Product, Creation Bu Training Resume Examples & Samples

Steer the BU vision, strategic objectives/actions and the financial targets
Monitor product financials (sell-in-/ sell-through-rates, number of articles, volumes per article) and initiate business development action for the respective BU
Steer and lead the creation teams across Creation Centers to ensure proper implementation of the Brand & BU strategies
Establish close work relationship with the BU GTM team to deliver holistic and unified concepts for the specific BU
Work closely with the (S)VP of BU to build short-, mid- and long term business plans
Set targets to achieve BU goals and manage the turnovers for the defined BU product range
Establish a close working relationship with the respective category in the markets
Act as a cross-functional marketing team captain for the respective BU
Lead and steer the product creation process in close relationship with Design, Development and Costing
Identify business opportunities and risks; respond to them by initiating key action steps with relevant BU functions and x-functional partners
Drive business relevant initiatives to support e-Commerce and own retail in their mid-/long-term goals through close working relationships
Integrate all relevant units in the strategy planning and Go-To-Market phases (Design, Development, ait, Brand Marketing, Sports Marketing, GTM)
Staff most suitable persons in direct report positions in alignment with HR
Set personal objectives, guidelines and assess all direct reports
Develop functional and social skills of direct reports on and off the job
Manage all reports as an integrated team by setting objectives, targets and guidelines to ensure smooth cooperation of all direct reports along all interfaces
Identify and prepare talents in the respective Business Unit for career progression within the adidas organization
Extensive knowledge of Sport/Style Industry including a vision of future opportunities and challenges
Strategic minded with strong executional abilities
Excellent English knowledge and fluent in another European language
Graduate level Marketing
Min. 9 years of progressive experience in SGI on management level
Min. 4 years leadership of diverse & global teams in a matrix organization

121

Asia Cib Cao Training Resume Examples & Samples

5-8 years of relevant Learning and Development experience
Ability to work collaborativelyand develop strong partnerships with colleagues at all levels
Strong class facilitation skills and ability to coach learners
Sound judgment in understanding business dynamics
Operate effectively under pressure; able to deal with ambiguity
Strong organization and time management skills in a dynamic environment; ability to work independently and escalate, as appropriate
Disciplined project management skills with ability to manage & prioritize multiple tasks; attention to detail
Ability to analyze and interpret data and present fact-based summaries and reports
Control mindset which is evident by adherence to controls and standards
Proven ability and desire to learn quickly, be flexible and think strategically
Ability to work in a matrix management structure
Ability to work flexible hours, especially during peak times
Bachelor's degree (or equivalent) required

122

Lead Seasonal Training Resume Examples & Samples

Facilitate and develop interactive and effective training solutions for AE retail stores
Develop a strategy and implement a seasonal plan to integrate merchandise collections and current company initiatives, including the use of training materials, AEOtv & Aerietv episodes, web based programs and field meetings
Facilitate and analyze a Seasonal Training needs assessment 2 times per year and develop metrics to quantify training effectiveness
Manage and facilitate seasonal information exchanges with cross functional business partners
Maintain relationships with field subject matter experts and become a mentor to the field
In conjunction with Lead-Core Training, identify and understand business needs and develop and maintain compelling recognition and incentive programs
Research and recommend/implement updates and improvements to seasonal training processes and procedures
Manage Seasonal Training and Special Projects budget and Time and Action calendar
Bachelor’s Degree in Human Resources, Business Administration, Communication, or related field
Three+ years of retail training experience
Prior managerial/supervisory experience preferred
High degree of proficiency MS Office Suite, Outlook & Internet applications
Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
Demonstrated collaborative skills and ability to work well within a team
Ability to work with and influence peers and senior management

123

Director, Field Service Training Resume Examples & Samples

Champion and drive the vision for the Coach Modern Luxury customer experience in stores
Collaborate with Global Training team to develop and drive globally consistent training strategy and content
Partner with Global DVP, Training and NA retail team to develop training strategy and implementation plans for key US markets
Implement Coach training programs across both retail and outlet channels, including

124

Resourcing & Training Coordinator Resume Examples & Samples

Manage the entire booking process for training courses
Process invoices promptlyy
Draft communications for all courses and training days
To act as the first of contact for any queries
Arrange interviews liaising with hiring managers and agencies
Ensure feedback is provided to agencies
Manage Vacancy spreadsheets
Collate feedback from the new joiner survey
A background in financial services is essential
Previous experience in Learning and Development
Previous experience in resourcing/recruiting

125

Crh Training Device Engineer Resume Examples & Samples

Author and review technical documents
Provide technical interface to supplier, customer, and air vehicle engineers
Fully developed professional able to work without direct guidance or direction from others
Has in depth knowledge of the discipline and role

126

Manager, Agency Training Sou J Resume Examples & Samples

Knowledge of financial services products and markets
Proven proficiency in relationship driven sales process and selling skills
Ability to coordinate and deliver training in various locations
Organization/time management skills
Proficiency in technology applications including distance-learning tools
Problem-solving skills

127

Senior Business Analyst Bu Finance Training Resume Examples & Samples

Partner with the Directors and support the Director BU Finance in strategic planning and translating SBP targets in seasonal and sub-category targets
Enable fact based decision-making by creating transparency on all KPIs (Net Sales, volume, margin, range size) via regular reporting as well as ad-hoc analysis and strategic business plans
Proactively manage medium sized projects and/or actively participate in larger projects; implement findings and ensure sustainability of achievements
Develop and implement adequate and aligned communication packages to present results, recommendations and solutions
Develop and implement state of the art analytical tools regarding range efficiency, drop rounds, workload indicators, margin calculation, market overlap etc. Significantly enhance and improve working methods for day-to-day processes and systems (including Coding Structure)
Provide input into new processes or operational plans and deliver results with direct impact on the department targets
Work towards the achievement of department targets
Identify improvement potential through variance analysis, derive solutions and facilitate related decisions
Manage and execute standardized reporting and ad-hoc analysis
Provide expertise for category teams and act as an interface between different functions (Marketing, Design, Development, Marketing Operations, GTM-Teams etc.)
Budget, forecast and manage cost centers and support managers in all financial tasks (e.g. investment and recruiting requests, cost charges etc.)
Ensure smooth operation of the day to day business by taking on ownership for related actions
Deep Business understanding of processes and structure
High degree of customer orientation
Ability to operate cross-functionally and understanding of external business drivers
Understanding of the complexity, interactions and dynamics within an international company
Very Good communication skills for persuasion and convincing others
Very Good analytical skills, managing large data quantities from multiple sources
University degree in Business Administration/Finance/Controlling
Strong Competence with MS office, excellent Excel, SAP, cognos
2-5 years working experience in Finance department

128

Internship Emeair HR Training Resume Examples & Samples

Activities of reporting linked to participants data
Didactical materials preparation for each season and each store
Manuals redaction on PPT, coordinating with typography and invoicing to our stores
Activities of archiving and invoices control regarding training courses

129

Mandatory Training Coordinator Resume Examples & Samples

Creating and maintaining automated rollouts for mandatory online training on the Learning Management System
Responding to client / end-user requests and be second level support contact on day-to-day technical and administrative requests
Managing strong relationships with all internal clients and stakeholders by managing their expectations through effective delivery

130

Manager, Agency Training Resume Examples & Samples

Validate quarterly marketing plans of financial professionals for first 12 months of full-time production
2-4 years of financial services experience
Proven leadership skills and ability to influence and partner/collaborate with others
Industry designations or currently pursuing (CLU®, ChFC®, LUTC, CTLC)

131

Contributor Training Resume Examples & Samples

Demonstrates full requirements of the functional area, exercises judgment within defined practices to determine appropriate action
Applies fundamental skills, concepts, practices and procedures to complete moderate to difficult assignments, refers more complex issues to higher levels
Works under general supervision with few direct instructions, decisions are frequently reviewed
Decisions and actions have impact on success of team or department

132

Adobe Training Services Resume Examples & Samples

7+ years of business experience preferably in the high tech services area
5+ years of experience selling services, including education and/or consulting services
Proven successful track record of selling services programmes
Proven ability to exceed sales quotas
Strong business analysis, and problem solving skills
Superior relationship skills with ability to work across the services and larger Adobe sales organization to meet customer needs and requirements

133

Training & Sppt Coordinator Resume Examples & Samples

Supply SSIM, SSM, X2SSIM and Manual schedule processing training to
Assure highest level of data integrity
Provide necessary support to team and business

134

Training & Enablement Manager Resume Examples & Samples

In partnership with the Director of Change and Enablement, develop and drive internal change management strategies that demonstrate measurable improvements across Operations efficiency metrics
Possess a deep understanding of how workflows, service levels, and delivery will be changed across sales channels as new technologies, features and process are developed and deployed
Provide effective and customized regional support to end users pre- and post-deployment
Manage all LMS admin activities
Develop training plans, learning paths and curriculums for all key change management initiatives assigned to
Empower end users to provide feedback to Business Analysts and Product Managers on workflow, software features, and pain points to influence and inform prioritization decisions
Communicate changes to workflow to the Business Process Improvement team; assist in measurement activities to assess efficiency and value add
Provide feedback, insights and recommendations to Business Process Teams on solutions and process development
Develop relationships with Business Analysts by assisting them in understanding regional use cases, by participating in stakeholder interviews and UAT sessions, and through successful deployment of new features
Collaborate with VMWare Sales and Operations Training teams to develop adoption and change management plans
6+ years of relevant professional experience required in sales and operations training
Experience working in or with Revenue Operations, Sales Operations, Client Services or other customer service-focused organizations a plus
Strong operational acumen, strategic capabilities, and execution skills
Excellent communication and cross-team collaboration skills; strong interpersonal skills and organizational effectiveness
Expert presentation skills and demonstrated ability to communicate complex topics in clear layman’s terms
Solid understanding of and experience utilizing change management best practices and tactics
Able to work in a fast-paced, rapidly changing Operations environment
Bachelor’s Degree required; MBA preferred
Proven experience with adult learning principles and course design techniques (1) design; (2) build; (3) run/manage the program
Experience working cross-functionally and with third-party vendors to develop training initiatives
Sound knowledge of the fundamentals of learning management system, instructional design, eLearning 2.0, or social learning concepts
Strong project management and organizational skills, ability to multi-task
Excellent written and oral communication skills, including instructional, facilitation, and presentation skills
Excellent proficiency in PowerPoint, Outlook, Word, Excel, and WebEx
Willing to travel up to 25%+ of the time

135

VXX Training Device Analyst Resume Examples & Samples

Technical Writing (SOW, Spec, CONOPS, ATPs)
Basic research abilities of engineer design documents
Provide status reports
Organize and conduct internal/external meetings with customers and suppliers
Interface with other Training team members (contracts/legal/management as required
Performs device testing

136

Head of Corporate Risk Training Resume Examples & Samples

Lead specific training projects, including design, development, and delivery of
15+ years of experience within a Risk organization with proven management and leadership skills
Excellent analytic, communication, problem solving and client service skills
Broad knowledge base and experience in Financial Services
MBA or equivalent graduate degree strongly preferred
Ability to multi-task and manage ambiguity with the capability to execute under pressure against tight timeframes
Demonstrated understanding of global issues and challenges facing Risk
Flexible and adaptable management style
Ability to build a network and quickly develop strong working relationships

137

Corporate Finance Training Specialist Analyst Resume Examples & Samples

Solid communications skills, including business writing
Self-starter with ability to work in a fast paced, results driven environment, excellent communications skills as the role will have global exposure, accountability and responsibility
Project Management experience with the ability to work under pressure and to deadlines
Strong analytical mindset, strategic thinker, possesses high attention to detail
Pro-active problem solving and solution development, strong judgment
Excellent time management and planning with the ability to coordinate multiple tasks simultaneously
Strong influencing skills with all levels of stakeholders
Able to build strong partnership with various teams to help deliver results
Ability to challenge partners to get the best solution
Capacity to understand the big picture and where specific deliveries fit within it
Knowledge of financial services a plus

138

Assistant Store Manager of Hiring & Training Resume Examples & Samples

Effective talent selection, training, coaching, motivating and recognizing
Writes and delivers quarterly check-ins, individual development plans and annual performance reviews for team
Addresses poor performance. Initiates, administers, and follows up on corrective action
Sets, monitors, follows up on productivity goals for store team
Accountable for meeting store compliance audit requirements Performs additional managerial duties as necessary
Drives operational excellence through the implementation of company-defined practices and processes; monitors results and productivity through company reporting; corrects/adjusts plans accordingly to deliver results
Actively participates in store walkthroughs with Store Manager and Market Leader to ensure the consistency and quality of service and operational execution
Fully understands the financial statement and all reports related to service and operational execution
Partners with the Store Manager to schedule for service and operational workload
Partners with merchandising leaders to ensure execution of markdowns/signage/marketing aligns with merchandise placement
Accountable for supply and maintenance expenses and follows up on all maintenance issues with Facility Services
Educates and provides feedback to Sellebrities on driving sales through service standards, product knowledge, store presentation, and replenishment
Partners with store leaders on Old Navy Card strategies during regular touch bases
Manages activities related to staffing and development of Sellebrities in the store, including hiring administration, training, and performance management
Develops and executes training and developmental plans for direct reports and Sellebrities
Demonstrates the following: training, sales generation, leadership, authentic customer service, conflict management, business acumen, time management, planning, priority setting, decision quality, ability to coach, provide feedback, excellent verbal and written communication, and computer proficiency
Ability to: develop others, think creatively, embrace and lead change, and deal with ambiguity
College degree or equivalent work experience preferred 2-3 years of retail management experience preferred
Ability to maneuver around sales floor, stock room, work with/around cleaning chemicals and lift and carry 50 lbs
Ability to work a flexible schedule to meet the needs of the business, including evening, overnight and weekend shifts
Opens and closes the store in accordance with company standards
Nonexempt ASM’s must punch in and out through the time clock to record all time worked, follow hourly meal/break guidelines, and partner appropriately with the Store Manager regarding any overtime

139

Manager Fcc & Rc Training Resume Examples & Samples

Helps ensure the compliance culture within HSBC Group is understood, and implemented on a day to day basis both within the FCC & RC organization and all business and support functions
Demonstrates a thorough understanding of policies and procedures pertaining to the role. Aware of what constitutes an effective control environment
Communicates effectively and professionally, and conveys the key information needed to ensure compliance goals are met
Works well independently, with minimal direction
Minimum of 5 years experience in Financial Services industry or related field
Those with Facilitation or Training experience will be given preference
Minimum of a Bachelor’s degree or equivalent experience
Compliance skill base and familiarity or equivalent experience
Ability to effectively interact with all levels of mployees and management
Detail oriented and possesses the ability to work independently and take project from inception to completion
Strong organizational, planning, interpersonal, management, negotiation, consultative and verbal and written communications skills

140

DF Training & Implementation Specialist Resume Examples & Samples

Associate's Degree in a related field, e.g., accounting, software development, is required
Minimum 2 years' experience with accounting software and financial statements required
Minimum 2 years’ experience managing a person or process required
Full working knowledge of all current Datafaction software, specifically, how to configure and implement it so that the client may efficiently manage the finances of high net worth individuals and produce the required financial accounting reports, is preferred
Ability to develop training curricula and deliver effective training. Analyzing client business needs to customize software implementations. Identifying Datafaction software strengths and deficiencies in order to perform essential UAT. Managing colleagues and providing necessary guidance for the positions assigned for supervision
Ability to interview and pose questions clients to determine the specific needs of each software implementation. From those results, tailor implementation and training for the particular situation
LI-BS1

141

IT Analyst Training & Controls Implementation Resume Examples & Samples

Assist Control SME's to ensure Bank and Regulatory controls requirements are understood and operating procedures to manage controls operate effectively and can be sustained
Nteract with stakeholders and internal audit teams for purposes of gathering information on issues and control deviations
Assist IT Manager in development of requirements for strategic training and ITS control framework development
Gather appropriate evidence to demonstrate control operating effectiveness
Develop consistent documentation practice for control and compliance reporting, training and control health-check reviews

142

Cbna Gcg Business Training Head Resume Examples & Samples

With experience in program development and execution
With at least 10 years experience in training
Preferably with background in business management
Strong people management and communication skills
With background in handling large and diverse groups

143

Technical Support Training Specialist Resume Examples & Samples

Deliver technical courses for GSS support engineers, partners, distributors, and internal employees
Develop expertise in VMware products and become an SME, in SDDC and either EUC or Cloud automation
Spend time on the floor with TSE’s to better understand the GSS training needs
Conduct customer event sessions for education as needed
4+ years’ experience teaching technical material, preferably at the operating system level
2+ years’ experience developing technical training materials
5+ years’ experience in technical industry
Knowledge of systems administration, networking, client/server applications and hardware configuration
Good practical working ability with Linux and/or Windows utilities and applications
Experience using instructional design models, including
Analysing audience needs and tying them to business requirements
Designing and developing student and instructor guides

144

Associate Product Manager Combat Training Resume Examples & Samples

Planning and Organization
2+ years’ experience in product management, sales, merchandising, development, or marketing
Knowledge of footwear marketplace
Computer skills, ability to process and understand data and numbers

145

Assistant Manager Merchandising Training Resume Examples & Samples

Assist Merchandise Team to differentiate seasonal key account range plans (including visual merchandising)
Ability to research and present depth business research
Ability to present in front of large and small groups
Category specific understanding preferred
One (1) year sports or other product marketing related experience; or

146

VP-training Manager Resume Examples & Samples

Monitoring effectiveness of training programmes
Build relationships with senior team, global Compliance Operations and Corporate training functions – acting as liaison point for firm-wide training requiring LOB partnership
Relevant proven training management experience in finance environment is essential
Significant training project management experience required of running similar program
Proactive, independent, self managing and self-motivated
Excellent communication and personal skills with ability to clearly convey information and adjust style to intended audience

147

Corporate Audit Training Specialist Resume Examples & Samples

Bachelors degree preferred
Superb attention to detail, organizational skills, follow-through and results orientation
Excellent verbal and written communication and interpersonal skills required
Strong judgment, strategic thinker and problem-solving skills. Solutions oriented and ability to implement solutions
Ability to troubleshoot and implements process changes
Ability to produce accurate and high-quality reports/materials
Experience as Administrator of a Learning Management System
Enthusiastic, self-motivated, effective under pressure, and flexible
Strong project management skills/event planning and analytical skills. Ability to drive to conclusions and results
Advanced desktop skills in products to support Excel, PowerPoint, and SharePoint, ConfirmIt. Captivate or similar web design experience a plus
Proven ability to be effective under pressure and be willing to take personal responsibility and accountability
Results oriented – ability to work independently to drive projects to completion
Ability to multi-task and prioritize appropriately

148

Senior Manager Merchandising Training Resume Examples & Samples

Input and development of segmented product strategy in-line with overall category strategic plans
Maximise sales value, whilst securing agreed margin targets
Develop SMU & exclusive product range, retail pricing strategy and manage margin in-line with category targets and market needs
Deliver detailed and specific product briefs to global product team according to range calendars
Provide sales team with all information and resources to ensure an excellent quality of service to the all customers
Provide sell-in support ensuring sampling, showroom & virtualization excellence
Work closely with Business planning to ensure smooth and accurate process for system updates and product creation
Regular and accurate forecasting of individual products and ranges whilst ensuring range meets efficiency targets
Provide Brand Activation and Concept to Consumer marketing with all necessary information and support to ensure excellent presentation and execution in store
Maintains regular analytics on the sell-in and sell-through of his/her category
Understand the market, identify trends and have full knowledge of key retailers
Analyse competitor’s ranges, price strategies and campaigns
Extensive proven experience and expertise in product development and/or marketing
Knowledge and experience of branded apparel sportswear market (experience in Training category an advantage)
Understanding and experience of merchandising, buying or a direct involvement with product from a retail background
Consumer understanding
Excellent knowledge of competitors
Advanced knowledge of Excel & Powerpoint is essential
IT systems literate (many internal adidas systems)
Commercial acumen
Excellent communicator (written & verbal)
University degree in business, ideally with marketing and sales focus
3-4 years of Merchandising Experience, cross-functional Marketing and/or Sales experience

149

Training Manager Technology Training Resume Examples & Samples

Evaluating the Java curriculum in partnership with the Program Lead and cross-LOB IT Training Teams
Liaison with vendors / external / internal trainers to conduct training programs
Facilitate Java training
Minimum of 5+ years in training and learning
Demonstrated experience working as a developer designing and delivering architectures, user interfaces, middle-tier and server-side components
Job functions/responsibilities

150

F&E Training Manager Resume Examples & Samples

50%: Functional management - Responsible for performance management and professional development of direct reports; allocate resources, assign priority to tasks and act as an adviser to senior management in delivery of Training for Facilities & Engineering; manage budgets and contract resources. Directly manage, mentor, coach, and develop staff to ensure behavior & actions align with expectations and requirements. Provide guidance to subordinates to foster individual/departmental development and growth
Oversee management of training function and staff for F&E at all Massachusetts sites
Establish operational objectives for F&E training
Ensure objectives are aligned with department objectives and Technical Operation initiatives
Oversee and drive adherence to training objectives
Prioritize work for training staff, align priorities with overall objectives
Conduct regular reviews of training documentation to ensure compliance to corporate training requirements
30%: Operational support - Develop budget, goals and objectives for the department ensuring budget, resources, and planning are aligned with company objectives. Integrate operational efficiencies and effectiveness by identifying opportunities for improvement. Provide technical expertise in the area of training instructional design and technical writing
15%: Develop, distribute training metrics to F&E management
Bachelor Degree (or an equivalent combination of education and relative experience)
Requires a minimum of 10 years of experience in management of Pharmaceutical/Biotech Facilities and/or Facilities/Engineering training environment
Demonstrated ability to lead training group in support of a facility and engineering operation
Assumes responsibility for seeing tasks to completion or desired results
Ability to integrate projects/tasks across boundaries to achieve multiple objectives simultaneously
Develops and institutes processes and methodologies to measure and benchmark F&E training priorities
Adaptability of changing priorities and business acumen as required to sustain change management – develops relationships across functions
Exceptional written and verbal communication skills required
Strong problem-solving skills and attention to detail
Experience in demonstrating leadership/influence and successfully working in a cross functional/matrix environment across multiple and diverse groups to achieve desired results
Knowledge of pharma/biotech manufacturing processes and equipment utilized in this industry

151

Training Documentation Specialist Resume Examples & Samples

Review, customize and edit learning products
Create documentation in line with Ericsson brand guidelines
Manage and Administrate documentation and document repositories
Student or recent graduate
Fluency in English language
Good knowledge of MS Word & Power Point
Good graphical skills
LI-AT2

152

Cash Management Training Specialist Resume Examples & Samples

Contact client for scheduling of training to meet the client's implementation expectation and SLA
Identify and escalate technical challenges involving external clients to Technical Support as needed
Conduct training via WebEx/Teleconference as needed. Schedule WebEx conferences for post-implementation training on a regular basis
Adhere to Bank's security and audit procedures as well as industry rules and regulations
Maintain current knowledge of all Bank of the West Cash Management products, services and systems
Provide back-up customer service support, as needed, during bank acquisition post-integration periods, large new business campaigns, and other “peak call volume” situations
LI-KJ1
Bachelor's Degree or equivalent experience
3-5 years in Banking or Financial Services, preferably in Cash Management
Client Training - minimum of two (2) years
Cash Management product and services expertise
Experience with installation/implementation of cash management products
Knowledge of general banking services and bank operations
Bank product and service knowledge
Training abilities

153

Client Training Specialist Resume Examples & Samples

Must have good communication skills (both written and spoken), and should have demonstrated sound decision-making ability and workload management skills
Must be confident in presenting to large groups and able to communicate effectively in writing and on the phone with all levels of Management, both internally and externally
Proficiency in implementing, troubleshooting and training on mobile and web-based applications
At least 2 years of experience in a project manager, client services or similar role required, preferably within finance services industry
Occasional travel may be requested
Experience with MS Office 2007 required

154

Corporate Training Internship Resume Examples & Samples

Assist in management of LMS (Learning Management System) and document repository
Create eLearning materials for classroom and virtual delivery
Organize training curriculum that develops our employees to deliver the WOW! factor
Assist in organizing classroom training sessions
WOW! internal and external customers
Current enrollment in a Bachelor's program
Interest in HR/Training, specifically in eLearning
Basic understanding of the Environmental Health & Safety (EH&S) field
Extensive software skills required (Microsoft Office Suite), data entry skills, internet research abilities, and strong communication skills
Positive pro-active attitude with excellent interpersonal and customer service skills

155

Training Manager Medical Resume Examples & Samples

Train medical, sales team and beauty advisors in GCC on product knowledge, sales techniques, medical knowledge, grooming, business priorities etc
Train and coach the pharmacists in pharmacies and in special medical events across the region
Help marketing assess products and market needs to come up with incentive programs and services for pharmacists
Develop uniforms and training manuals in collaboration with Marketing
Create medical brochures, posology and take in charge all medical tools related to training
Analyze the market, the competition and report qualitative feedback to management

156

Litigation Support Training Specialist Resume Examples & Samples

Ensures internal timekeepers, support staff, and outside personnel are effectively trained on the Firm's eDiscovery and litigation support applications (i.e. Relativity, Case Notebook, TrialDirector, CaseMap and TimeMap) to faciliate completion of litigation-related tasks in a cost effective manner
Ensures internal timekeepers, support staff, and outside personnel are effectively trained on the Firm's eDiscovery best practices regarding the review, production and utilization of electronic evidence and other litigation related material in a cost effective manner
Ensures internal timekeepers, staff and outside personnel receive Tier 1 issue resolution for the Firm's eDiscovery and litigation support applications
Assists with the assessment of necessary collateral material in support of litigation support and eDiscovery training initiatives and assists with the creation of user guides, quick reference guides, classroom and web-based training curriculum, and elearning modules for litigation support applications and eDiscovery best practices
Assists with the preparation of assessment plans and training material related to litigation support software roll-outs, including version upgrades and new application deployment
Serves as liason with IT personnel regarding set-up, maintenance, and deployment of trial laptops to trial teams nationwide
Maintains database tracking all departmental training to internal timekeepers, staff and outside personnel for purposes of periodic reporting of services provided
Demonstrated ability to create training material and instructional course material in support of eDiscovery best practices and workflows to facilitate case team and client objectives
Demonstrated ability to provide formalized traiing for case teams and clients about eDiscovery best practices and workflows
Demonstrated ability to provide formalized training for case teams, clients and managed review teams on best practices and methodologies for the review and analysis of evidence
Demonstrated ability to develop and create training material, and provide training sessions for litigation support personnel and eDiscovery personnel regarding protocols that address eDiscovery project plans, workflows, and reporting
Demonstrated ability to develop and create training material, and provide training sessions for case specific eDiscovery and Litigation Support projects, including training Firm personnel, clients, co-counsel and managed review teams

157

Contact Center Training Coordinator Resume Examples & Samples

Possess excellent speaking voice and vocabulary
Able to type a minimum of 25 WPM
Effective use of computer skills
Exhibit excellent customer service skills
College Degree or 2 year minimum of training / leadership experience
Maintain the Intranet sites. Write, post, and maintain existing communications and training for the staff
Work with leadership to identify and develop new training, policies, and procedures
Cross-train on other facility functions, such as Order Processing, Email, and Bridge protocol

158

Manager Field Training Events Resume Examples & Samples

Execute AWM events: coordinate working teams, build process for changes and updates, coordinate scheduling with AWM implementation, ensure communications are built and executed around event, ensure content and other key milestones are hit
Ameriprise field knowledge - Employee and Franchise channel
Project planning experience - ability to build project plans, manage accountability and anticipate risks and issues
Vendor relations experience -supplier selection experience, negotiation and influencing skills
Communication skills. Effectively shapes messages to influence outcomes

159

E Training Specialist Resume Examples & Samples

Post-Secondary education, degree or diploma
2-3 years experience in web design or instructional design
2+ years of experience with e-learning standard tools, such as Lectora and Captivate,
4-5 years experience in multi-media disciplines, including the creation/editing of graphics and audio
High standards of accuracy and detail
Strong organizational skills with the ability to prioritize, multi-task and manage multiple projects/work at once
The ability to work in both a team setting and individually
Strong leadership and initiative traits
Flexible, adaptable, and able to work effectively in a constantly changing and fast paced environment
Familiarity with e-learning standards such as Aviation Industry CBT Committee (AICC) and Sharable Content Object Reference Model (SCORM)
Technical proficiency in: Adobe’s Dreamweaver, Captivate, Flash, Photoshop and Illustrator as well as HTML, XML, CSS and Lectora

160

Training & Culture Manager Double Tree by Hilton Resume Examples & Samples

Conduct DoubleTree new hire orientation weekly
Conduct Monthly DoubleTree CARE committee meeting
Ensure all required safety and ADA training is completed in the time required
Assist manager in monthly department meetings to ensure culture based training occurs
Ability to communicate in English - required

161

CIB Bacc Training Coordinator Resume Examples & Samples

Needs Analysis: partner with the businesses, CIB CAO Training and Human Resources to continually assess and document the learning needs of new hires
Design: review Subject Matter Experts (SMEs) training documentation in order to ensure that expected standards are met
Development: partner with CIB CAO Training and the Business Subject Matter Experts (SMEs) to build new training materials (Presentations, Job Aids, User Guides, Web-based content) as required. Review and improve content created by SMEs
Implementation: schedule classes, coordinate printing of all materials, prepare training rooms, and test training and communication technology (Telepresence, computers, and software access)
Implementation: coordinate and facilitate the ‘Common Core’ training sessions for new hires, and other appropriate training
Evaluation: track and communicate results of training evaluations and completions
Project Management: create and manage training plan to a detailed project plan, forecast risks, partner with Location Strategy Team and CIB CAO Training to mitigate issues
Stakeholder Management: develop, monitor and maintain strong relationships with a broad range of local & global stakeholders

162

Senior Manager, Employee Training Resume Examples & Samples

Lead a national team of facilitators responsible for the successful execution of all facilitated retail training on behalf of Bell Mobility
Managing the development and delivery of all training content and post implementation adoption tools including but not limited to face to face training, webinars, skills packages, in store huddles and store execution plans
Evaluation of all core training programs against objectives and sales results and developing recommendations to ensure programs evolve to meet the changing business needs
Ensure that core curriculum supports the Bell Store competency model, leadership behaviours, and cultural orientation
Research training and facilitation approaches and programs to identify and integrate best practices and new mediums for the application of training to ensure a best in class delivery experience
Relationship building with the Retail Channels supported; Bell Corporate Stores Channel, Dealer and Authorized Retail Channel and National Retail Channel
Success as a leader, motivator and team builder

163

Senior Consultant, Training Resume Examples & Samples

Facilitates/conducts learning and organization development solutions
Serves as an expert resource for one or more of the following: a specific field of learning content , organization development, business unit strategy and performance
May review the work of and/or mentor more junior staff
Acts as project manager for major, complex and high-profile learning and organization development initiatives. Manages project budgets
Keeps abreast of learning and development and/or organization development best practices and introduces them to Northern
Responsible for direct interaction with different committees and/or management
Develops performance support tools and/or adopts industry best practice that support group performance related to culture, change, strategy implementation or team dynamics

164

Global L&D Training Manager Resume Examples & Samples

Facilitate learning via classroom, webinar, and eLearning environments; incorporate a variety of presentation methods and applications to accommodate adult learning styles
Deliver new hire training and other departmental training programs; provide creative, effective classroom instruction throughout the organization
Manage classroom environment, analyze results and identify gaps in training needs
Design facilitator and participant guides, job aids, training curriculum and other required coursework that is clear, concise and accurate
Conduct comprehensive needs analysis to ensure that training fulfills the needs and objectives of the company
Create exercises, instructional activities and training assessments that reinforce learning
Partner with Subject Matter Experts (SME’s) to create and revise departmental/product training through content mapping
Contribute to the overall success of the Learning & Development department by identifying ways to continuously improve the global learning process
May work directly with third-party business partners to develop, deliver, and/or evaluate training and/or instructional materials
Perform various other tasks as assigned by manager
Bachelor’s degree in Education or closely related field
5-8 years of professional classroom facilitation; experience must be in a training capacity
Exceptional facilitation, presentation and listening skills
Strong writing skills, attentive to details and capacity to develop quality training material
Hands on experience with LMS platforms, including delivering and assigning training through the platform
Highly proficient in time management, organization, planning and prioritization
Proven initiative, positive attitude, team oriented, self-motivated and highly enthusiastic
Ability to manage changing priorities, meet deadlines and adapt to a changing business environment
Strong interpersonal skills and ability to establish rapport
Creativity, communication, and problem-solving skills
Committed to excellence, has strong work ethic and takes pride in their work
Working knowledge of eLearning and web authoring software a plus

165

Training & Implementation Specialist Resume Examples & Samples

Partnering with stakeholders and subject matter experts to fully understand business needs in order to effectively gather and document business requirements
Evaluates requirements against existing business and system processes
Creates models to identify, validate, document and communicate business requirements and organize them into a comprehensive and understandable “to-be” state to ensure that the client understands both the requirements and the results of changes to the system(s)
Publishes, distributes and ensures sign-off of business requirements
Leads requirements gathering sessions to evaluate and document existing business processes and future business needs
Communicates technical issues to non-technical users/clients
Controls all changes through a formalized change request process, assessing the impact of requirement changes, and updating requirements appropriately
Identifies opportunities to improve existing business and system processes
Works with the Architecture and Development teams to answer application and requirements questions and resolve issues related to work assignments
Works with the Quality Assurance Analysts to ensure that that test plans, test scripts and test conditions are based on the business and system requirements
Works with Customer Support, Training and Documentation teams to confirm that documentation reflects how the software functions
Supports the ongoing management and maintenance of product applications
Contributes to discussions with stakeholders to help set the product vision
Bachelor’s Degree and at least 5 years of experience in gathering /documenting system requirements
Highly proficient verbal and written communication skills
Experience in writing detailed requirements of user needs, business impacts, and system functionality for software development life cycle that are actionable, definable, relevant, measurable, and testable
Strong end-to-end understanding and experience of SDLC
Quickly understands business problems and opportunities in the context of the requirements, systems capabilities, and presents solution options
Works well within group situations and takes a leadership role
Good meeting facilitation skills
Ability to effectively and efficiently present ideas and information in group settings
The ability to create a positive and professional business relationship with internal and external clients
Proactive and results-oriented
Experience working in an Agile environment is a plus

166

CRH Aircrew Training SME Resume Examples & Samples

Develop and deliver Technical Training on wide range of aircraft and supporting systems subjects
Manage and perform training related data management and configuration management tasks
Contributes to their team or department by applying their knowledge of one or more functional areas
Interfacing with all aspects of engineering staff to obtain data and documentation required to develop training deliverables
Select a function
Internal Audit
Procurement
Quality

167

Training Specialist Technology Training Resume Examples & Samples

Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement
Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops
Experience in training or learning function
Resourceful and ability to organize events
LOB

168

Outdoor Regional Training Specialist Resume Examples & Samples

Partner and communicate regularly with Regional Sales Managers, Marketing Managers and Inside Sales to ensure appropriate merchandising, and presentation of Garmin products
Design, create and deliver training seminars to dealer network, and coordinate associated training activities with little or no supervision, exercising independent judgment as to how best to meet the individual training needs of the specific customer
Coordinate dealer contact strategies with Inside Sales team
Travel with little or no supervision
Assist in developing new training programs associated with the introduction of new products or services
Design, create, and develop training syllabuses, testing and evaluation procedures, multimedia visual aids, and other educational materials designed to meet the special needs of the intended customers
Complete timely and succinct trip reports, dealer review entries, and status reports
Maintain excellent product and current marketing program knowledge
Bachelors Degree in sales, marketing or a field relevant to this role or 4 years experience performing a role substantially similar to the essential functions of this job description
Must possess a minimum of 2 years experience selling or supporting marine, automotive, fitness or outdoor navigation electronics
Knowledge of competitive products
Extensive knowledge of Garmin product

169

Senior Director, Field Retail Training Resume Examples & Samples

Identify “core competencies” of workforce
Identify “core competencies” of workforce with Zone Vice Presidents, Regional Directors , District Manager team, district Field trainers and the store operations group
Develop long term strategies that support both the field workload and company initiatives
Manages and maintains corporate goals and initiatives and is able to develop supporting training materials to reinforce vision
Knowledge of retail field management and training resources
Keeping training materials up to date utilizing TH forms, store intranet material, printing materials and in-store training resources
Work with IT department and store operations to produce training materials and manuals
Management of all training materials for TH
Organizing the using of training materials in company (also include e-learning)
Training needs
Identifying training and development needs within field organization. Utilize the district field training team for insight. Conduct conference calls and email correspondence with the team
Identify needs in the Canadian market working with human resources, store operations, regional and district management team to ensure training resources are utilized and relevant in the Canadian market
Participates in meetings with the regional and district manager teams. Filters the needs of the business as well as people development and is able to come with a long term training action plan
Design and develop training programs
Design and develop training and development programs based on both the organizations and the field store specific needs that are able to be implemented in all store locations and markets
Working with the retail executive team to produce programs that are satisfactory to all relevant parties in an organization
Implement training programs
Ensuring that statutory training requirements are met in the store environment monthly, quarterly and annually
Develop and maintain training programs for the retail field team
Amending and revising programs that currently exist as necessary, in order to adapt to the changes that occur in the work environment
Helping district and store managers and district trainers to solve specific training problems, utilizing district visits, conference calls and quarterly meetings
Work with Brand training coordinators and regional directors in techniques and skills for training and dealing with employees
Identify and Design career development for all Field
7+ years retail training experience
College degree
Strong organizational skills, including ability to prioritize
Professional demeanor and proactive approach
Ability to interface with all levels within the organization
Ability to think and act independently
Ability to multi-task and be flexible to changing priorities
MS Office (Excel, Word, PowerPoint) and MS Outlook

170

Director of Training Resume Examples & Samples

Develop and execute the product training and education vision and roadmap for employees, agency partners and clients
Build a scalable curriculum for training, certification, supporting systems and processes
Interface with Product Management to ensure consistent Partner consideration while developing solutions, products, sales tools and training
Align with Client Services to drive demand for products and programs and achieve revenue targets
Identify key process and systems needed by employees, agency partners and clients
Evaluate effectiveness of program through rigorous testing and utilizing customer feedback
Develop partner specific material as needed, to be delivered in a variety of vehicles
Work closely with product managers to help educate and motivate partners
Ensure that all processes and deliverables are easy to communicate, use, and understand

171

Training Manager, Disney Cruise Line Resume Examples & Samples

Participate in and guide the Training Specialist through the learning solution process using the ADDIE model
Consult with clients (internal business leaders) to provide Learning and Development solutions that drive organizational improvements for teams, business units and individuals
Analyze training requests to determine if training is needed (goal, needs, gap, job, task and performance)
Analyze existing training programs for modification or improvement
Collaborate on instructional design
Develop and implement training solutions based on the design created to support STOps business objectives
Facilitate training programs as needed
Evaluate the effectiveness of training programs, providing recommendations for improvement, developing testing and evaluation procedures and summarizing testing/evaluation results
Lead, develop and motivate a team of O&T Training Specialists
Manage the day to day training function
Some domestic and international travel
Proven ability to facilitate learning and effective communication with cast members at all levels of the organization
Experience with principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
Demonstrated experience and knowledge of Instructional Design and learning methodologies and technology
Proven learning and development consulting experience with clients
Ability to provide guidance and direction to subordinates, including setting performance standards and monitoring performance
Demonstrated strong written and verbal communications skills, organizational, follow up and detail skills
Demonstrated experience managing complex projects
Demonstrated knowledge/experience developing training content for technical and business audiences
Demonstrated leadership ability to manage subordinates and influence peers and executive teams
Demonstrated ability to work well under pressure while handling multiple priorities, use problem solving methodology for decision making and follow up
Demonstrated strong time management, project management and delegation skills
Demonstrated knowledge of Internet/Intranet as a training and communication platform
Proven ability to effectively develop and execute training strategy based on business drivers and Cast Excellence
Work knowledge Human Performance Improvement
Working knowledge of DCL Shoreside Operations
Working knowledge of cruise industry and the Disney Cruise Line Product
Working knowledge of the Adventures by Disney Product
Proficiency with Microsoft Word, Excel and PowerPoint; Adobe Photoshop, Publisher, Learning Management Systems, Plateau Editor, Survey Monkey, Articulate and the One Source Content Management Application

172

Training & Performance Management Resume Examples & Samples

Deliver training to new and existing Bell Authorized Agents
Monitor and evaluate reps performance in the Field
Monitor and evaluate quality standards within the Field Sales Channel
Regularly audit internal and vendor events to ensure adherence to channel expectations
The ability to effectively handle multiple, high priority tasks, at the same time
Exceptional communication skills, both written and verbal
Demonstrated ability to develop an environment which inspires employee involvement and teamwork

173

IT Manager Security Training & Analysis Resume Examples & Samples

Ensure Key Risk indicators related to control culture are identified, tracked and reported upon
Facilitate and coordinate stakeholder discussions to ensure appropriate programs to improve control management capabilities are designed and implemented
Provide insight into trends and assisting with determining the direction for enterprise control management
Identify and execute on control training and awareness needs within the ITS organization
Develop and manage a team of by recruiting, training, coaching and delivering on the Compliance Program mandate

174

Anti Money Laundering Training Coordinator Resume Examples & Samples

Provide day-to-day oversight of new HRU personnel, which includes Investigators, Analysts and Team Leads, on process governance
Provide support in the resolution of issues raised by regulators, auditors, quality assurance reviews and risk assessments
Ensure that special requests are addressed in a timely and complete manner
Analyze and interpret monthly key performance indicators and statistics to identify operational issues requiring further attention
Ensure problem escalation, mitigation and preventative measures are consistent with regulatory and enterprise requirements
Role must maintain expert-level understanding of each HRU job function
3-5 years of prior BSA/AML or related Compliance experience
Experience in developing and facilitating training programs
Maintaining or pursuing an AML-related certification (e.g. CAMS)
Thorough knowledge and understanding of OFAC, BSA/AML, and USA PATRIOT Act along with knowledge of regulatory trends
Strong analytical, problem solving and organizational skills
Demonstrated ability to influence others and develop a team environment

175

Emergency Management Training & Exercise Planner Resume Examples & Samples

Supports a range of emergency management projects, to include planning, exercises and policy development
Conduct research and analysis on homeland security and emergency management issues
Provide administrative and logistical support to workshops, meetings, exercises, and trainings
Develop discussion- and operations-based exercise materials and evaluations
Write emergency management plans and annexes, policies, procedures, and other supporting documentation
10+ years of experience in supporting emergency management capabilities
Bachelor's in related field, or equivalent combination of education and practical experience
Knowledge of the National Incident Management System, National Response Framework, Incident Command System, Incident Management Teams, and Homeland Security Exercise and Evaluation Program
Experience as a State or local first responder
Experience writing Master Scenario Events List (MSEL) and other exercise support documentation, plans, and procedures
Ability to translate complex concepts into tangible and functional products
Team and consensus building skills
History of interfacing with senior and elected officials
Problem solving and programmatic analytical skills
Solid experience with the use of Microsoft Office tools for document development and editing

176

Training Proposal Manager Resume Examples & Samples

General Management
International Trade Compliance
Sales

177

Department Manager Ditty Bag Recruit Training Command Resume Examples & Samples

Responsible for department level execution of retail business strategies, procedures, and policies
Ensures department is fully stocked, and merchandise is attractively displayed; to include effective signing, accurate price marking, fact tags, etc. Adheres to corporate Visual Merchandising standards
Acts as stock replenishment expert. Ensures stock replenishment program for responsible departments is effectively executed
Establishes and implements an effective customer relations program. Ensures service provided meets or exceeds NEX standards and customer expectations
Reviews department(s) merchandise stock structure, makes recommendations and provides information to Store Divisional Managers, Buyers, etc. regarding merchandise in-stock position, stock assortment, product saleability, local demand trends and requirements, etc
Assists in the collaboration and implementation of the brand strategy and assortment plan goals
Maintains up-to-date information on sales information to address brand and product needs
Supports and collaborates with internal and external partners in the brand management process
Understands trends, hot products/categories, and demographic patterns
Reviews daily sales reports. Provides input to Store Divisional Managers/Store Managers regarding departmental promotions, sales goals and budgets
Controls scheduling to ensure staffing levels and payroll expenditures are appropriate to current business conditions
Coordinates and implements departmental promotions and sales events with store operations, visual merchandising, and merchandise procurement associates. Provides post-promotion feedback to Buyers, Store Manager, etc
Supervises, trains, and motivates sales associates. Ensures subordinate associates are aware of sales goals, sales events, sales incentive programs, store policies, etc
Keeps current regarding industry/market trends for assigned departments
Follows and enforces all company policies and procedures, including but not limited to those designed to minimize shrink
Carries out policy of courtesy and service, recognizing the importance of genuine, obvious and active attention required in a retail organization. Exercises tact, good manners, and courtesy when serving and assisting customers and fellow associates in the performance of duties
Actively seeks to become knowledgeable concerning store policies and services offered in order to effectively carry out the requirements of this position
Performs independently under the direction of a Store Divisional Manager or Store Manager
3 YEARS GENERAL EXPERIENCE

178

Engineering Training Specialist Resume Examples & Samples

Develop and deliver classes as well as individual lesson plans
Facilitate cross training between productions teams and departments
Organize and conduct new hire training and orientation
Partner with discipline leadership to tap into in-house knowledge base
Demonstrated experience creating lesson plans for engineering instruction
Extensive “stand up” classroom instruction experience
Demonstrated ability to define and develop onboarding and training programs
Service-oriented attitude with an eye for efficiency and workflow
Understanding of game content pipeline and tools
Bachelor’s degree in math, computer science, computer engineering, related field or equivalent work experience

179

AM Operations Onboarding Training Manager, VP Resume Examples & Samples

Provides end-to-end training coordination for all aspects of training and development programs
Day-to-day planning and execution of classroom and virtual instructor-led programs as well as eLearning programs
Bachelors Degree - Accounting, Finance, or Business preferred
5 to 7 years of experience with Program Management / Business Management / Reengineering Asset Management / GWM background is highly desired
Prior experience in AML KYC a plus
Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions
Experience in leading global teams preferred
Individual must be results driven, have attention to detail, and skilled at diplomatically breaking down barriers and obstacles Focused on delivering a seamless and smooth "client experience" regardless of the complexity of the internal Asset Management infrastructure, policies, procedures and systems
Continuous improvement and change management mindset, questioning conventional ways of managing the business and driving change to improve processes
Proactive control and risk management, addressing gaps in processes and escalating issues to benefit the business and clients in a dynamic environment A "can do" attitude is a must with a passion for driving best practices
Ability to successfully influence many different groups and individuals to deliver high quality and timely deliverables
Ability to directly address conflicts and escalate issues where appropriate
Maintains a sense of urgency and ability to prioritize/multi-task
Ability to communicate effectively at all levels of the organization
Strong sense of accountability and ownership over "Quality" and end-to-end best practices around the quality assurance process
Ability to successfully navigate a complex infrastructure that involves numerous groups and individuals
Review and hold individuals responsible for performance metrics and service level agreements
Excellent analytical, problem solving, and time management skills
Demonstrated experience as a key contributing member of a high performing organization
JPMorgan Chase is an equal opportunity and affirmative action employer M/F/Disability/Veteran
Work independently, possessing energy and confidence to complete projects with limited supervision
Strong communication skills (written and oral) – ability to deliver messages clearly and succinctly

180

Specialist, Employee Training Resume Examples & Samples

Complete needs analysis of sales channels and offer proactive training solutions
Collaborate with Stores, Dealers, Sales and Marketing teams to provide timely training delivery to improve the sales effectiveness of the retail channel
Measure and follow up on all training designed to track training effectiveness
Provide regular project updates, and ensure the timely completion of deliverables

181

Corporate Finance Global Finance Training Resume Examples & Samples

Incident Management
Problem Management
Release and Deployment Management
Develop Web template and resources pages
Identifying problems and opportunities, and participate in developing solutions
Participate and own investigation and resolution of complex problems related to supported technologies
Taking leadership in owning issue resolution and driving them to completion
Ensuring that incident and problem management processes and procedures are followed and adhered to standards
Communicating to end users, engineers, and operations
Provide performance /user metrics and ad hoc reporting of the same
Provide technical expertise and share knowledge with team as required
Monitor the application performance and provide technical support as required
Intermediate knowledge of JavaScript, HTML5, XML, CSS, and other web programming languages
UX experience a plus
High level experience with adobe suite of products
Experience in strategic initiatives, delivering results and change management
Work well in an unstructured environment with the ability to adapt quickly to change
Adept in working with people at all levels in the organization and with various backgrounds
Leader, enthusiastic, self motivated
Advanced Intranet/MOSS, SharePoint, PowerPoint and Excel skills

182

Corporate Finance Global Finance Training Resume Examples & Samples

Manage the design and development of all websites and web-initiatives from conception to completion
Collaborate with Training Managers to ensure the LMS data is accurate and up to date
Design email communications, job aides, promotional materials
Develop Training Reports and Web Metrics Report
Troubleshoot technical issues related to courses, LMS, and websites
Recommend improvements/efficiencies to web solutions, training administration & logistics, and processes
5-7 years administrating Learning Management Systems and Reporting
2-3 years creating user centered designs for digital solutions
Instructional Design experience a plus
High level experience SharePoint/MOSS 2010
High level experience web metrics reporting
Knowledge of SCORM and AICC standards
Ability to analyze and mine large data sets
Excellent written and interpersonal communication skills
Ability to coach/mentor junior level team members

183

Manager Brand Fp&a-training Western Europe Resume Examples & Samples

Lead medium sized projects, implement findings and ensure sustainability of achievements
Facilitate Integrated Business Planning (IBP) for the respective category, providing analysis and ensuring input and alignment
Support seasonal range planning process with detailed analysis as required to optimize brand and financial impact
Analyze BU financials on a regular basis, highlighting risks, opportunities, and focus needs, and deriving recommended action steps
Analyze and simulate pricing strategies to maximize profitability and optimal product mix
Consult the respective BU with ad hoc analysis and scenario planning
Support the respective BU with project involvement as necessary
Significantly contribute to the further development of horizontal brand topics such as range planning, category P&L’s, MWB management, and SBP
Develop and implement communication packages to present results, recommendations, and solutions
Strong communication skills: written, oral, and presentation
Ability to build strong relationships cross-functionally throughout the business
Ability and attitude to persuade and challenge
Strong analytical skills, managing large data quantities from multiple sources
Advanced MS-Office knowledge, particularly Excel and PowerPoint
University degree in business administration or finance
2-5 years professional experience in a related field
Experience in Marketing or brand-driven environment preferred

184

Zonal Training Manager Resume Examples & Samples

Work closely with the sales team and drive the sales objectives like Accounts productivity, Approval rates, Applications, RTB etc. as per business requirements through set of Vendor Payroll Trainer
Coach & hand hold Vendor Payroll Trainers in fulfilling business objectives
Define & drive Sales FTE & Non- FTE training needs identification process, framework and execution and ensure same is followed & tracked
Design and implement various Training Modules
Drive LMS penetration in the Zone.as per defined targets
Ability to influence & work with cross functional teams & drive various programs
Publish a regular training dashboard describing the progress & updates on training conducted and effectiveness of the training on a month on month basis
Conduct business specific training for State Bank of India Employees and various business partners
Should have minimum 4-6 years work experience of which atleast 2-3 years should be in Direct Sales and/or Sales training or other such roles
Should have experience and ability to manage a large stakeholder group
Excellent understanding of Credit Card Sales process / policy. - Retail Sales Experience. - Excellent Communication skills. - Ability to break complex issues into simple tasks. - Fluency in MS Office. - Ability to effectively manage a large team and multiple stake holders. - Willing to travel extensively

185

Training Administration Assistant Resume Examples & Samples

Identify all training venues, negotiate rates and book all hotels globally; liaise with hotels to be used in Europe and the Americas to ensure a smooth running of events
Co-ordinate with trainers and prepare presentations and other course material for training seminars
Arrange for printing and delivery of course material for seminars in Europe and Americas
Prepare visa letters for delegates when required
Create all training registration pages on VIVID – gaining product, account and diamond codes
Using EpiServer7 make any necessary changes to the training site (including the Calendar of Events)
Calculate event costs and profit shares of JV partners
Maintain event cost spread sheets
Code all training invoices on BasWare
Raise invoices for in-house training events
Good knowledge of Excel and Powerpoint
Good organisation
Good time management

186

Training & Technical Assistance Coordinator Resume Examples & Samples

Work as part of a TTA team to support government clients in adopting new systems and processes related to early childhood policy and infrastructure initiatives
Serve as a liaison to clients, program managers, and other contracting partners
Contribute to planning, facilitation, and management of TTA for groups of stakeholders
Contribute to TTA activities such as Webinars, conferences, in-person meetings, development and revision of business operating procedures
Maintain information on TTA activities and status in terms of activities, milestones, and potential barriers in a progress tracking system
Provide recommendations to resolve individual barriers or issues; provide recommendations for overall process improvement
Provide regular and timely communication to internal staff, partners, clients, grantees, etc
Design and deliver live online training for varying audiences
Amend and revise training as necessary, in order to adapt to changes occurring in the work environment
Contribute to the development and revision of business operating procedures and other resources, and participate in management of these resources on a website
Bachelor’s degree in Education, Policy, Social Work or a related field
3 years of experience directing and/or delivering TTA activities
3 years management experience in the field of child care, early childhood education, family services or similar field
Experience working with federal government programs, particularly in a consulting environment
Proficiency in Microsoft Office software (e.g.,, Word, Excel, PowerPoint, Project and/or Access), online conferencing tools such as GoToMeeting, and project management software such as Sharepoint or Smartsheet
Experience working in the field of military child care and/or family services
Demonstrated experience in the coordination of TTA
Demonstrated experience working with early childhood program management professionals
Demonstrated experience implementing new policy or program initiatives, particularly related to adoption of new information management systems
Demonstrated experience in data management, business process mapping, or other business analytics
Understanding of adult learning and e-learning techniques
Previous experience in client management; and
Experience working with and across a variety of stakeholders, to include government clients and program managers
Experience with the Militarychildcare.com system
Excellent attention to detail, and the ability to multitask under strict deadlines in a fast-paced, client-oriented environment
Exceptional verbal and written communication skills, including experience in independently developing reports, briefs, and presentations
Strong organizational and coordination skills
Ability to plan and organize work, set priorities, meet critical deadlines, and follow up on assignments
Strong interpersonal skills with the ability to work both independently and as a team member, including coordination with peers and junior staff to complete tasks on urgent deadlines
Ability to think analytically, define, and thoroughly document tasks; and
Strong problem-solving and decision-making capabilities

187

Temporary Holiday Stores Training Resume Examples & Samples

Organize and set up training space for onboarding sessions
Facilitate Bloomingdale’s orientation and onboarding classes for seasonal new hires
Follow up with Manager of Education after training sessions
Some sales and training (formal and informal) experience
Strong organizational skills and multitasking capabilities
Ability to influence people and make decisions based on a big picture point of view
Strong commitment to customer service standards
Must relish giving guidance and support to others
High energy level and positive can-do attitude
Must be able to work 2-3 evenings during the week and several Saturday’s during the day

188

Head of GMA Training Resume Examples & Samples

70% Identify medical training and professional development needs and develop and implement Global Medical Training curriculum
Collaborate with GMA teams and Compliance business partners to define medical and professional development needs of field and non-field based medical personnel
Oversee and manage definition and implementation of training solutions (both distance- and live trainings) leveraging common and custom platforms as required
Coordinate with GMA teams to generate training content
Coordinate with GMA teams to collaborate with KOLs and investigators in curriculum development as appropriate
Directly lead key training events
Develop and manage the Global Medical Training budget
30% Define and collaborate with GMA Systems to implement medical training platforms
Define medical training platform per needs of GMA teams
Review Shire legacy medical training platforms and define appropriate solutions across Shire
Manage contracting and compliant delivery of vendor services
Coordinate with Compliance/Legal to develop SOPs, procedures and training for use of Global Medical Training platforms by Global Medical Training and other members of Global Medical Affairs
Monitor appropriate utilization of platforms and implement initiatives to improve quality and efficiency

189

Training Specialist, Human Resources Resume Examples & Samples

Participates in identifying training needs through use of formal needs assessments and field research to support USH frontline training programs. Works with the HR team, client management team and subject matter experts to assess the learning needs of team members within the assigned client groups
Administers, sources and facilitates USH training programs. Includes scheduling, delivery, tracking, marketing, administration and evaluation
Designs and customizes program materials; including facilitator guides, participant workbooks, presentations, and job aids. Incorporates ongoing evaluation information into class materials on a continuous improvement cycle. Researches and customizes new learning solutions, not limited to instructor-led, online learning, and on-the-job learning. Ensures training materials are updated, relevant and support current Standard Operating Procedures
Oversees the certified trainer development program (selection criteria, skill development/evaluation) for assigned client group(s). Evaluates training provided by classroom and on-the-job trainers to ensure quality and consistency; coaches individuals to improve skills where necessary; oversees OJT process ensuring proper ratios and skill level of trainers
Partners and supports client with special employee engagement and development initiatives
Builds and maintains strong client, and subject matter expert relationships to gather ongoing needs assessment information and build curriculum content
Bachelors Degree in Instructional Systems Development, Communications, Education, or related area
2+ years of experience in training needs analysis, curriculum and training design, and training evaluation
Demonstrated solid instructional design experience
Effective training and presentation skills
Working knowledge of Adult Learning Theory and Instructional Methodologies
Proficient in Microsoft Office suite: Word, Excel, PowerPoint, Publisher and Outlook
Hospitality and or Retail industry experience preferred
Effective planning and management skills

190

Academic Training Manager Resume Examples & Samples

Design, implement and manage the Foundation Curriculum delivery and assessment
Work closely with the Director of Training and Technical Training Manager to develop quality curriculum solutions aligned with the requirements of the Technical Programmes
Facilitate efficient and effective design of courses that are mapped against the Saudi Arabia National Occupation Skills Standards
Ensure all Foundation training is aligned to the standards of external assessment and awarding bodies, particularly the British Council
Implement strategies and tactics to ensure continuous quality improvements, achievement of targets, and the development of teaching and learning activities that enhance the student experience – this should include student Progress and learning and Good to Outstanding Teaching achieved by all members of the teaching staff
Ensure effective professional and academic administration of all procedures related to the support of students, and learning, teaching and assessment activities
Keep up to date with subject specialism and encourage innovation and research to enhance the teaching and learning experience
Implement initiatives aimed at raising attainment and achievement of students within the Curriculum areas
Responsible for the implementation of the Quality Framework within the department and ensuring compliance through classroom observations and other measurements
Native English speaker
5-10 years relevant management experience
2-5 years experience in teaching and assessing IELTS
2 years experience in the Middle East
Bachelors of Education or master of Education desirable
DELTA qualified preferred
CELTA qualified required
Previous Key Skills teaching experience desirable
Leading a coherent and effective team of Faculty/Academic staff committed to outstanding progress for all students
Teaching within a Vocational/Community College
Up-to-date knowledge of one or more vocational specialisms
Working in a diverse/multi-cultural organisation#
Proven track record of thorough and effective curriculum planning frameworks that deliver effective outcomes for students

191

Manager Merchandising Footwear Training Resume Examples & Samples

Select an optimal footwear Training-Slides- Stella Sports range within the parameters set by the Concepts-to-Consumer Range Architecture team
Create the most efficient business model for servicing all aspects of local sports marketing asset needs including promo
Support Market sub-unit sell-ins to both retailers and assets where required
Provide input to the Global BU to get the best possible sell-in tools for the category and create augmented tools where required with the market BU Brand Comms and brand activation teams
Establish a process to gather, consolidate and deliver all Market sub-unit's commercial inputs (consumer, channel and market-specific needs and business opportunities) to the Global BU to maximize category sales and profitability (within Global and Market strategic parameters)
Develop category forecast as part of the IBP process
Provide input into the overall seasonal, annual and Strategic Business Plan for the category
Support BU CtC roles and responsibilities in Market sub-units, including ranging topics (Local Article Creation, promo needs, Account SMUs, segmentation, pricing strategy) and key LAM projects
Brief, collaborate and ensure together with CCSP that the footwear and hardware offer fullfills market and consumer needs including local production, all aligned with global strategy
Drive SMU briefs and any specific FTW related project that impact on the BU business performance
Analytical abilities
Provide a suitable performance framework for market sub-units BU CtC teams and coach for continuous improvement
Fluent in local language

192

Advanced Delivery Training Manager Resume Examples & Samples

Oversee the implementation and execution of training programs
Evaluate the effectiveness of training programs, providing recommendations for improvement
Apply insight gained from line of business and project meetings to identify necessary revisions to existing training courses/programs or to recommend new training delivery and/or development
Assume responsibility for strict adherence to all compliance and regulatory requirements, as well as department policies and procedures
Maintain up-to-date information on regulatory changes that necessitate delivery of additional training
Work in partnership with Compliance to ensure all required training is completed on schedule and properly recorded
Evaluate trainer delivery to ensure the quality and consistency of training programs
Manage TM&T resources to ensure the effective delivery of training content; actively engage in coaching to improve the quality of training delivery and increase learner engagement
Manage TM&T resources to develop instructor-led training content and meet deadlines per approved project plans
Bachelor’s degree in a related field or 10+years of financial industry experience
Minimum of 7 years training experience
People management experience preferred
Must be proficient in Microsoft Word, Excel, PowerPoint and Publisher
A Bachelor’s Degree in business, education, communications or related field of study is required
A minimum of seven years of experience as an instructional designer or trainer is required
A minimum of three years of management experience is required for the Level II position
Demonstrated success developing and managing large-scale implementation projects
Must have advanced computer skills, including Microsoft Access, PowerPoint and Excel
Collaborative, able to build trust and foster innovation with business partners
Goal-oriented with demonstrated leadership skills that encourage success among team members
Self-motivated, able to deliver results through effective time-management and organizational skills
Master’s Degree in business, education or communications is preferred
Experience with training design or delivery in the financial services industry is preferred
Management experience is preferred
Bilingual; English/Spanish

193

Training & Capacity Building Specialist Resume Examples & Samples

A minimum of seven years of experience in designing adult learning approaches; developing roadmaps and work plans tailored for the benefit of public and private organizations working on various development issues; mentoring and coaching staff to build organizational capacity; and performance monitoring of training activities
Technical expertise in violence reduction / prevention, governance, agriculture, economic growth, environment, and working with vulnerable populations are advantages
Candidates with knowledge of and experience implementing the Kirkpatrick Training Evaluation Framework preferred
Familiar with USAID project management and project monitoring tools such as Program Management Plans (PMPs) and Project Monitoring Plans preferred
Fluency in Spanish writing and speaking as well as interpersonal and presentation skills in Spanish; and
Demonstrated leadership, strategic thinking/planning, management, and presentation skills
Strong inter-personal, supervision, and written and oral communication skills
Fluency in English preferred

194

Program Management Office Training Specialist Resume Examples & Samples

Helping with the administration for PMO/EVMS training
Working with the ME PMO discipline chiefs, Training Leadership, and CAR Project Leaders to capture training requirements
Helping coordinate the development of PMO/EVMS curriculum updates
Providing logistical support for various formal training sessions
Monitoring any changes to the ME PMO inventory of processes to track training gaps and then tracking those to closure
Managing training inventory both created and bought
Participating in continuous improvements through the use of ACE Operating System

195

Franchise Training Manager Resume Examples & Samples

Solid experience within an international Learning and Development/Training function the cosmetic industry
Beauty products and service-selling training experience is required
Strong skincare knowledge is a strong preference
Comprehensive knowledge of all aspects of store operations & best retailing practices
Proven experience of developing, writing and implementing Management Development/Retail Leadership programmes and guidelines with a strong customer focused approach
Experience of creating training/operational materials with an appropriate tone for customer/staff interactions
React quickly within the retail environment
Knowledge of the beauty/toiletries industry would be highly desirable
Degree in a related discipline (i.e. Human Resources, Learning and Development, Business Operations)
Additional qualifications in Management Development/Leadership Skills would be an advantage
Excellent communication skills both verbal and written, confident and experienced presenter who can communicate at all levels
Strong appreciation of The Body Shop's core values
Flexible approach to work with the ability to response to changing business priorities
Ability to work cross functionally in an international and multi cultural environment
Enthusiastic and motivated working in a multi-national/cultural organization and fully understand the formal structures, politics, climate and culture that are integral to their operation
Strives for quality and excellence
Ability to absorb, analyse and interpret large amounts of complex and often sensitive information in high pressure situations
An excellent leader, with proven ability to network and foster relationships, both internally and externally and be able to take tough decisions and effectively resolve conflict
Commercially astute with the ability to identify key business opportunities
Able to inspire, train, develop and coach others

196

Customer Service Reps-new Positions Paid Training Resume Examples & Samples

Minimum 1 year of customer service experience (financial services, call center, retail, etc.)
Excellent communication, decision making, persuasion and problem resolution skills
Experience working in fast-paced, goal oriented and team based structured environment
Proficiency with Windows based applications (ability to navigate within multiple screens)
High School Diploma, GED or relevant experience required
A strong interest in continued learning and career advancement opportunities
Please note: Please use a PC or laptop (not a tablet or mobile device) to complete the Citi Online Application and Assessment process

197

Linear Training Manager Resume Examples & Samples

8+ years of documentation management
5+ years managing training curriculum
BA - College degree
Preferred area of study: Adult Education/System Learning

198

Reservations Training Manager Resume Examples & Samples

Provide leadership to the overall organizational development and training functions by cultivating talent, specifically in the arena of on-boarding, as well as developing an environment that will attract and retain the best, and serving as a mentor to those within the Reservations and Customer Sales and Services team. (Develop)
Implement training model with distinct KPIs used to evaluate success. (Drive Value)
Bring new ideas, methods, and approaches to initial and ongoing training of more than 100 hourly employees annually in the ongoing effort to research and design an industry leading training process with an eye on revenue optimization. (Re-Imagine)
Inspire trust and build strong relationships across locations (Colorado, Tahoe and Canyons), functions (Travel, Call Centers, Sales, Training) and business units (Corporate and Resort Training). Leverage relationships to influence key business decisions. (Connect)
Manages diverse staff of up to two seasonal employees, including hiring, performance development, including coaching, disciplinary actions, performance appraisals, scheduling, and employee engagement.(Out Front)
Demonstrate an unyielding passion for the guest experience, culture, mission and vision by troubleshooting and resolving all issues in a timely with mutually beneficial outcomes whenever possible. (Passion)

199

Training Specialist Research Training Resume Examples & Samples

Design, develop, and deliver comprehensive training solutions
Act as a first point of contact for support questions relating to a suite of proprietary applications
Participate in user acceptance testing for proprietary applications prior to system deployments
Write and publish training content and communications related to software deployments
Provide and maintain Research-specific training and documentation materials
Partner with local management and Operations staff to understand local business objectives and devise a strategy to address needs
Leverage external vendors and internal subject matter experts to deliver analytical and professional development programs

200

Director of Training Liaison & Quality Resume Examples & Samples

Prior experience in a customer service or operations role preferred, experience in the Cable industry advantageous
Strong leader with innovative ideas illustrated through past strategy and execution
Responsible for the overall strategy of Learning and Quality, design and deliver training programs, craft the optimal quality program for customer experience while leveraging technology, and provide deep business insight into each customer engagement
Collaborate withComcast Universityand Business owners to deliver curriculum, working with the Vendor Management teams
Lead the roadmap, priorities and communications for training support
Translate internal stakeholder's needs into operational processes for training and quality
Ability to create and drive process standardization for training and quality
Strong working relationship with training organization, internal business owners and vendor network

201

Manager, Presentation & Training, Men s Resume Examples & Samples

Polo Ralph Lauren Brands
Ownership and focus on DSRL, Polo Sport, and Polo Big & Tall
Merchandising
Ownership of LAB guidelines seasonally in partnership with Senior Director of Presentation and Training
Excellent merchandising skills with grass-roots mentality; Ability to react to business needs and trends quickly, and provide direction to field team
Creative thinking and strong visual sensibilities to support execution excellence
Occasional “hands on” merchandising in field locations to remain aligned with execution
Coaching/Training/People Development
Support and help manage all training and development tools for Retail Development Team
Provide ongoing hands-on training on the following
Driving your business while looking for opportunities
Maintaining your floor and merchandising impactful presentations
Rigging innovative, directional bust forms, compliant with rigs developed at Lab
Creating and execution of seminar preparation to field team
Occasional “hands on” selling, seminar, and training in field locations
Provide strategies to RD team for quarterly Account meetings
Review Account specific presentations and selling opportunities with RD Team, and provide solutions to fuel selling
Communication with PRL Sales Management, RD’s and RL Brand Manager teams
Post market recaps
During Lab execution, and post Lab updates to stay connected
Creating a Teamwork and open communication environment

202

Training & Performance Management Chicoutimi Resume Examples & Samples

Recommend and implement long-term solutions to improve overall channel performance
Regularly audit internal and vendor processes to ensure adherence to channel expectations
Exceptional project management and organizational skills
Strong knowledge of Bell's ordering, installation and billing systems and processes

203

Training & Certification Manager Resume Examples & Samples

Consult with internal partners to identify training strategy needs and formulate training tools and processes to meet those needs and align to business strategy
Monitor and evaluate the effectiveness of training programs through knowledge and performance assessment, and provide recommendations for improvements as needed
Drive the sourcing and development of training personnel, tools, materials and solutions to meet DI’s needs
Develop, establish and communicate training methodologies and processes
Drive organizational improvements for individuals, teams and departments
Collaborate with Disney training partners to share best practices and resources when possible
Provide for the safe and accessible storage of training intellectual property
Provide leadership to the Training Specialist and internal training resources
Evaluate Training Specialist and internal trainer performance and provide coaching as needed
Facilitate training programs as needed, including train-the-trainer sessions
Manage the day to day delivery of all internal training
Minimum 4 years’ leadership experience
3 to 5 years’ experience in training and development or talent management
Demonstrated ability to adapt successfully in a fast paced, ever changing environment
Proven ability to collaborate with and influence partners, peers, leaders, executives and other stake-holders in developing solutions which meet the needs of the business
Demonstrated ability to facilitate learning experiences with excellence
Willingness to travel occasionally as needed, both within and outside the U.S
More than 7 years’ experience in training and development or talent management
Organizational development background and/or experience
Practical experience with performance and knowledge assessments tools and methodology
Experience within the learning and development industry, within Disney or externally
Experience facilitating learning experiences to a professional audience
Working knowledge of Human Performance Improvement principles and concepts
Proficiency with both Microsoft and Apple/Macintosh operating systems and software, Keynote, QuickTime, PowerPoint, Word, Excel, etc.; Adobe Acrobat Pro, Box, Ace, Learning Management Systems, and Survey Monkey

204

Training & Events Leader Resume Examples & Samples

Work with other Business Units, existing and potential customers, and act as their point of contact in submitting requirements for training services
Manage the organisation of face to face and online training events. This will include managing (directly or through internal stakeholders) the delivery of high quality services for content and content production, logistics, venue booking, catering, travel and hotels, delegate booking and event management, delegate/customer communications, billing and revenue management and customer services, as an when required
Oversee and manage delegate management activities, ensuring that all relevant communications are sent to delegates and trainers containing accurate information and at the appropriate times
Maintain and update data held within the event management system as and when required to ensure accurate reporting
Maintain and update all relevant spreadsheets in order to accurately report on event scheduling progress
Where appropriate, liaise with Trainers and/or schools to agree training dates and requirements for each event
Liaise with the contracting team to issue and confirm trainer contracts as required
Ensure that appropriate support is available for events either through the allocation of training support officers or by helping in the set up events when required
Be proactive in sharing ideas for process improvement with your line manager and take part in ‘Lessons Learnt’ activities in order to maintain continual improvement
Represent/ deputise for the Training Delivery Manager (Teaching & Learning Services) as and when required
Manage the process and input of all event and trainer evaluation data and work with the Training Manager (Teaching & Learning Services ) to build and implement an effective performance management system for Trainers
Assist the Training Manager (Teaching & Learning Services) in the set-up and implementation of any operational protocols (SLAs) required between Training from Pearson and other divisions and business units in PUK
Identify trainer shortage areas and work with internal departments to recruit and train new trainers
Adhere to Quality Management System; process mapping and produce written instructions/ procedures
Ensure activities are cost effective and are managed within agreed budgets
Ensure the services supplied meets agreed/required standards of quality – meeting customer service levels for external and internal customers

205

Lean Center Training Specialist Resume Examples & Samples

Participation in determining, adapting and introducing training modules within the Volkswagen Production System and LEAN Manufacturing (MFG)
Preparation, promotion, design, and delivery of training modules in all phases of production (launch, series, etc.)
Training of new employee’s/staff, rotation of workers, suppliers, and of current worker/personnel
Evaluation of new trainers
Manage and maintain the Learning Management System (LMS) for the curriculum delivered, ensuring publication of training activities (planning, schedules, and programs) in a timely fashion
Manage visitors and organize presentations
Automotive manufacturing experience

206

Customer Care Training Manager Resume Examples & Samples

Customer Care / Contact Center experience; Retail experience a plus
3-5 years training and development experience
Strong facilitation skills
Strong understanding of instructional design, learning theory, brand aesthetic and industry
Ability to work autonomously in a fast paced environment

207

Seasonal / Temporary Training Specialist Resume Examples & Samples

Deliver new-hire and veteran learning sessions
Assess and analyze reaction to training and behavior change
Ability to manage large and small learning sessions
Advanced WSI care center systems, processes, and procedures knowledge preferred
FSA-trained required
Bachelor’s degree in related field, such as Communication or Education, preferred
Call center training experience preferred
Applied knowledge of adult learning theory preferred
Furniture-trained preferred

208

Adoption, Change Management, & Training Resume Examples & Samples

Excellent English speaker and writer, able to effectively communicate, train, create training materials, and correspond in English
Excellent verbal and written communication skills and attention to detail
Ability to self-start, have strong communication, planning, organization and time management skills to effectively develop and execute Training, Adoption, and Change Management deliverables
Adoption, Change Management, and Training experience within a highly dynamic corporate environment with a strong channel sales organization, preferably with Sales Operations and IT experience
Strong understanding of a two-tier distribution model, Partner operations and relationships in a high technology software environment
Ability to interview and collaborate with VMware internal organizations, IT, and Senior Management to gather input on training, change management, and adoption deliverables
Proficient English speaker and writer, able to effectively communicate, train, create training materials, and correspond in English
Experience working cross-culturally, internationally, across multiple time-zones

209

Specialist, Recruitment & Training Resume Examples & Samples

Executes sourcing strategies to build candidate flow and talent pipeline requirements
Builds and leverages relationships with diverse organizations and networks to attract and build talent pipelines and referral networks
Forecasts expected monthly hiring requirements and proactively fills vacancies in accordance with planned training sessions
Works in partnership with the sales team to help increase quality of candidates
Collects and analyses competitive intelligence to gain insights and advantages to strengthen our success and optimize our competitive advantage
Train, coach and lead new Management team members and support them in further development of their management skills
Develop strong relationships at various management levels and liaise regularly between operations and trainers to further strengthen and support training initiatives
Collaborate regularly with operations and training design teams to provide for their training needs and to enrich overall training program
Critically review and analyze existing training curriculum and work with design lead to customize accordingly to support operational activities and evolving business objectives
Coordinate and manage weekly meetings with trainers and peers to optimize best practices and increase cohesiveness across the centers regarding the focus and direction of training deliverables
Develop clearly defined metrics to evaluate and analyze training success and monitor training progress and processes through regular statistics tracking and other reporting as requested
Remain current on adult learning, training techniques, new trends and innovations within the industry
Support all initial and continuous training at the partners: ensure continuous training completion rates, pass/fail policy compliance, trainer/agent ratio and support partner
Autonomous, flexible and able to travel, if required
Previous experience recruiting for direct sales roles is considered a benefit
You thrive in dynamic learning environments and have proven experience in training and delivery
You have at least 3 years’ experience in adult learning and have a strong working knowledge of training delivery and learning facilitation
Experience in customizing learning strategies to align with business objectives
You excel in public speaking and possess strong presentation skills
Knowledge of Bell Aliant products, services, and procedures and tools is an asset
Bilingual: French and English
Strong research, networking and professional mining skills
Excellent organizational skills, with proven ability to manage multiple job requisitions in a variety of professional roles
Ability to develop strong working relationships with all levels of individuals is essential

210

Manager Merchandising Training Resume Examples & Samples

Responsible for all KPI reporting of the Category
Accountable along with the BU Analyst for any scenario analysis required relating to the Category
Understands the European consumer retail environment including distribution points, share of buy , competitor ranges and pricing strategies
Support major product launches and presentations providing necessary sales support to ensure an effective sell-in launch process
Attention to detail as error in analysis will have crucial impact on business
Experience in a Western European market is required

211

Client Training Specialist Resume Examples & Samples

Partnering with the Phoenix Leadership Team to determine appropriate training approach for upcoming training initiatives to include compliance training, new hire training, workflow process operations training, phase training, cross training and refresher training to help improve operations productivity on all shifts
Maintain and submit weekly and monthly status reports to CIS management
Recommend and assist with implementation of process improvements to site managment
Assist in creating/developing CIS job aids to support process/functional communication and learning
Schedule and facilitate training classes and offer constructive feedback, support, and encouragement to learners
Support and manage the Training Partner and Skills Coaches initiatives with the site
Manage relationship with network including multiple sites and the CIS Training Manager
Provide additional support for various training/documentation related projects and documentation
Support CIS content developers in assigned tasks
The successful candidate will have the following skills
Maintain a flexible schedule based on site training expectations and needs and be able to work across multiple shifts
Minimum one year experience as a technical trainer in an operations environment strongly preferred
Proven ability to motivate and achieve results through people
Ability to travel to other CIS sites, as pre-planned
Computer skills: MS Office: Word, Excel, PowerPoint, Outlook
Bachelor’s Degree preferred; will consider Associate’s Degree and/or equivalent work experience

212

Technology Training Section Manager Resume Examples & Samples

Confident, self-motivated and a fast learner
Good knowledge of 3D, Microsoft Office, Contact Management System, EPR and Thomson. Candidate should also be familiar with all Branch Functions, Policies and Procedures including but not limited to Branch Workflow, Household Transfer System and Webnas
Open to learning new Lines of Businesses
Excellent communication skills: Written and Oral
Broad understanding of the Financial Services Industry
Exceptional problem solving skills and attention to detail
Managing standards around attendance, performance metrics, and service quality
Proactive in contributing to the success of the team through process improvements and information sharing
Displays the ability to multi-task and manages time between people and projects effectively
Intellectual curiosity and creativity
Series 7 preferred
Aspires to learn and grow
Builds strong, lasting relationships of camaraderie
Continuously seeks to improve the delivery of World Class Service
Innovative, and interested in hands on planning of projects & initiatives
Professional in appearance, language and behavior
Embraces the firms Mission and Business Principles
Empowered to make decisions and create change

213

Regional Training & Technical Assistance Specialist Resume Examples & Samples

Work closely with OVC staff to gain in-depth understanding of the unique issues faced in each state in order to maximize the value of TTA outreach and service delivery in each state
Maintain knowledge of and leverage other national TTA resources
Work with OVC TTAC teams to expand the reach of OVC by performing direct outreach and building relationships with local and statewide programs, to communicate OVC’s vision and mission to the field and to improve delivery of TTA services to the field
Help to identify regional/state/local needs and best practices, and communicate those to OVC, making timely recommendations about needs identified
Maintain working knowledge of all OVC TTAC offerings including Professional Development Scholarships, Organizational Scholarship for Victim/Survivor Professional Development special initiatives, and the content of OVC TTAC’s standardized and online training offerings
Coordinate and process all assigned training and technical assistance (TTA) requests
Attend onsite TTA events as necessary to monitor, observe content and assist participants as needed. No more than 25% travel is required
When appropriate and approved by OVC, conduct periodic outreach visits to assigned states to network and promote TTA services. Site visits may coincide with specific regional/state/local meetings or conferences where larger numbers of people will be available for networking purposes
Bachelor’s degree in the social sciences, criminal justice, victimology, or related field
5+ years of experience in the development, delivery, and management of training and technical assistance
Experience conducting resource search utilizing a wide range of sources including printed material, internet, databases, and identification of alternative information sources
Excellent technical writing and research skills
Demonstrated sensitivity to and knowledge of issues involved in working with diverse victim populations and service organizations
Master’s degree in criminal justice, victimology, or related social sciences field
Specialized knowledge in content areas such as human trafficking, legal assistance to crime victims, and working with military or tribal populations
Knowledge of national, state, and local organizations and allied professionals that serve victims of crime
Knowledge of components of the Office of Justice Programs
Familiarity with working in a corporate culture
Demonstrated ability to conduct needs assessments and develop plans for delivery of services based on needs assessment
Ability to produce high quality work
Ability to be flexible, detail-oriented, and manage multiple activities simultaneously in a fast-paced, changing environment

214

Gcg-head, Business Training Resume Examples & Samples

Develop and develop training strategy
At least 5 years in Consumer Business
This role requires 15+ years of experience in Financial Services/Service industry
At least 5 year of experience in training
In-depth understanding of key end-to0end process in financial industry for key products (sourcing, acquisition, initiation, activation, usage, redemption, authorization, collections, servicing, etc.)
Thorough understanding of the Consumer business; product areas relevant to country (e.g. Retail Bank, Non branch, Consumer Payment Products, Digital Banking, O&T (Citiphone and Credit Operations)
Experience in client facing/servicing role is preferred
Experience in Product Management and P&L Management for financial industry is a plus
Exceptional interpersonal, communication, consensus building, influencing skills; ability to influence peers, superiors and subordinates
Ability to promote positive work relationships with all departments; be the change agent, adapt to change quickly
Effective written and presentation skills
Strategic and analytical skills to manage the function like a business, the budget, cost allocation model, planning process, etc

215

Training & Performance Management Ottawa Resume Examples & Samples

Conduct detailed and extensive research and analysis on internal and vendor results using a variety of methods such as data mining, call listening and process adherence monitoring
Must have a valid driver license and vehicle
PC Proficient - MS Office, Windows environment
Strong decision making, problem solving and negotiation skills
Strong interpersonal skills - someone who thrives in a fast paced environment
Telecommunications industry experience (An asset)

216

Retail Training Design Specialist Resume Examples & Samples

Design product training materials for store colleagues, through blended learning techniques, incorporating storytelling to provide a personal touch for our customers
Working with Activation team, the Brand team and selected Retail Academy colleagues, develop innovative training materials to support Events ensuring they are fit-for-purpose across both company and franchisee markets
Design core programmes such as FIT/Focus & Future following direction from Director of Retail Academy and other members of the team / others international functions
Ensure a systematic approach (training cycle) to product training and development is in place to identify ‘best practice’ and to deliver effective and business focused training
Train and inspire the Market and HF trainers in executing materials produced
Evaluate and measure ROI on key product training initiatives to provide reports and recommendations
Previous experience within a Learning and Development/Training/HR/Operations function, ideally in a similar regional role for a large multi-site retailer
Proven experience of writing and delivering product education training programmes with a strong customer focused approach
Experience of creating inspirational training materials with an appropriate tone for customer/staff interactions
Knowledge of the beauty/toiletries industry would be an extreme advantage
Competent with Microsoft Office packages including Word, Excel, PowerPoint and Outlook
Degree educated in a related discipline (i.e. Human Resources, Learning & Development, Business Operations)

217

Engineering Training Manager Resume Examples & Samples

Teach courses in Fundamentals of Computer Science, Programming Concepts, and Methodologies
Develop various discipline curriculum focused on technical and computer engineering subjects
Develop training documentation
Maintain enterprise-wide awareness of technical training needs and opportunities
Monitor industry trends and innovations to inform training programs
Master’s Degree in Math, Computer Science, Computer Engineering, related field or equivalent work experience
A minimum of 3 years’ experience in formal training or instruction roles
Experience with training documentation

218

Retail Training Innovation & Technology Specialist Resume Examples & Samples

Work with subject matter experts to develop tailor-made e-learning courses in the area of selling skills, clientelling, product training
Create E-learning courses content and graphics, work with audio and video, define training navigation
Ensure all training courseware functions accurately and conforms to established standards and styles
Ensure courses consistency with Gucci Corporate Image and Communication policies
Manage the delivery of courses at WW level, including tracking and reporting, on the dedicated LMS platform
Encourage effective use of e-learning and new technology tools and optimize systems capability to meet users needs (with the support of IT)

219

Year FTC Training & Competence Officer Resume Examples & Samples

Maintaining and updating employee T and C records, Mandatory Training Log and GLMS
Keeping up to date with GLMS system requirements
Ensuring in conjunction with the Compliance team that the Training and Competence scheme satisfies Regulatory standards
Delivering TandC scheme training
Creating and maintaining role-play scenarios
Maintaining records of rule breaches and ensuring appropriate plans are in place to prevent reoccurrence
Updating monitoring spreadsheet with the outcomes from the TandC Committee meeting
Ensuring Treating Customers Fairly principles are fully embedded as a core principle
Managing training invoices for IPB and UKC Businesses
Coordinating and managing communication with external training providers (CISI, Kaplan, IFS, BPP)
Attending product governance meetings and ensure any training requirements are fulfilled
Reviewing and managing the training budget
Knowledge on UK regulations in investment compliance (essential)
Background in Training and Competence in a regulated market (essential)
Familiarity with investments and relevant applications (preferred)
Training design and delivery experience (preferred)
Very good organizational and communication skills
External certifications recognised by the FSSC on Securities and Packaged Products (e.g. FPC, IMC, CeFA) (preferred)
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience. Candidates who do not meet the certification requirement and other required qualifications must demonstrate willingness to complete required assessments successfully within a specified time period

220

Training & Technical Assistance Specialist Resume Examples & Samples

Assist the TTA Coordinator with processing all TTA requests submitted via TTA360
Serve as a liaison to the OJJDP TTA Provider Network in matters related to TTA requests
Oversee the life cycle of requests submitted to OJJDP NTTAC, including the transfer of requests to appropriate TTA providers
Run weekly report on current TTA requests in the system and provide report to OJJDP
Perform data entry and conduct analysis using the TTA360 system
Support training and technical assistance activities such as developing and preparing PowerPoint presentations, webinars, written and web products, training materials, or other deliverables to clients
Support 508 Compliance tasks related to webinar materials
Participate on an experienced team that brokers the delivery of nationwide TTA that is widely recognized for building the capacity of juvenile justice professionals through web forums, online
Learning communities, conferences, and focus groups
Bachelor’s degree in Criminal Justice, Social Work, Sociology, Public Policy, Government, Economics, or related discipline required with a minimum GPA of 3.0
3+ years of work experience in training and technical assistance. Experience can be substituted with graduate education
Interest in juvenile justice and delinquency prevention topics
Master’s degree in Criminal Justice, Research and Evaluation, Social Work, Sociology, Public Policy, Government, Economics, or related discipline with a minimum GPA of 3.0
Project management experience, a plus
Experience working with local, state, and/or federal government programs in the field of health and human services
Below are suggestions for Professional Skills
Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude

221

Training & Initiative Manager Resume Examples & Samples

Accountable party for defining, planning, orchestrating, and delivering as required effective training and change management solutions within the FIU, in partnership with Corporate HR and AML/FIU leadership
Responsible to manage, design, develop and deliver solutions including training and effective knowledge content end-to-end for multiple learning projects through various phases of learning design (analysis, design, development, implementation and evaluation)
Accountable for conducting gap assessments and for the development of Learning Plans for each role within the FIU based on the Knowledge, Skills and Abilities framework
Owns and manages Learning Plan and Training Tracker for the FIU
Conducts Train the Trainer sessions with Training SMEs in each FIU vertical to ensure consistent learner experience
Owns and manages all FIU developed New Hire Curriculum for Transaction Monitoring, Watchlist Management, High Risk and Capital Markets FIU Teams
Acts as a single point of contact within the FIU on Training (centre of excellence)
Remains abreast of industry trends and leading tools (both internal and external) that can be applied to learning within the FIU
Ensures consistent application of training methodologies and tools across the FIU
Participates in transformational change initiatives within the FIU – providing input/participation from a training and communications perspective
Leads continuous improvement initiatives around training i.e. participating in QC Calibration and forums with stakeholders
Manages external vendors performing work related to training for the FIU
Collaborates with other functions within Enterprise AML (e.g., AML Office, Governance, AML PMO, Model Management, AMLROs) on tactical issues related to training strategy and solutions in the FIU
Promotes team-building and One AML; fosters a more collaborative environment, where different parts of the FIU feel integrated and part of a broader team
Ensures issues and risks related to training and learning are identified, quantified, managed and tracked. Uses past experience to proactively "anticipate" risk and develop appropriate mitigation strategies and plans. Ensures risks, assumptions and constraints are appropriately communicated and escalated when necessary
Contributes to improve the best practices within the Enterprise to help drive consistency, transparency and execution as it pertains to learning and training initiatives
Possesses a university degree and/or 7+ years relevant work experience
Possesses advanced knowledge and 5 years of experience in Training Delivery, Design and Development and business writing (prior experience developing e-learning is required) within an operational environment (e.g., investigations units, contact centres, product operations)
Excellent relationship management and consulting skills which results in proven ability to quickly earn the trust of sponsors and key stakeholders, mobilize and motivate teams; set direction and approach, resolve conflict, deliver tough messages with grace, execute with limited information and ambiguity
Expert change leadership and management skills
Expert risk management skills
Ability to navigate a highly matrixed organization effectively
Good stakeholder management and influencing skills, effective at the senior executive level
Sound business and technical acumen, with demonstrated agility in learning and ability to quickly become comfortable with unfamiliar businesses areas or of technologies
Expert presentation, written and verbal communication skills which bring clarity and precision at executive levels
Excellent problem-solving and critical-thinking skills to recognize and comprehend complex issues, policies, regulatory requirements and industry information affecting the business environment
Core project management skills an asset
Solid knowledge and expertise in the use of project management methodologies and tools an asset

222

Training & Compliance Specialist Resume Examples & Samples

Documentation experience (paper-based and as well as electronic system)
Training system experience (paper-based and as well as electronic system
Working knowledge of TrackWise and MasterControl or other similar training system)
Microsoft Word and Excel proficient (Pivot Tables, Style, Formatting, etc.)
Solid analytical and problem solving skills
Experience in Biopharmaceutical industry

223

Advanced Delivery Training Specialist Resume Examples & Samples

Maintains current knowledge of updated company products/services, management needs, and new training procedures to improve training methods and techniques
Bachelors degree in Business or Psychology with emphasis in Human Resources or a related field, or equivalent work experience
Must have two years Human Resources, preferably with one year Training experience and one year experience in a financial institution
Must have a current knowledge of and be proficient using a personal computer and general business software including presentation, word processing, graphics, spreadsheet, and database software
Must be able to orally and auditorily communicate effectively with management, employees, and outside vendors
Must have analytical, organizational, leadership, public speaking, problem-solving, and oral and written communication skills
Must be able to travel in and out of state to conduct and attend training sessions
Position can be filled in either Houston, Dallas, Phoenix, or Birmingham

224

Data Management Training Manager Resume Examples & Samples

Lead a team of training developers and trainers in the identification, adaptation, and execution of training programs for internal stakeholders within the CCB Data Management organization. The team may consist of contractors or internal subject matter experts, process owners, and business analysts within Data Management
Act as training and development subject matter expert supporting critical or strategic initiatives across the business; Drive principles associated with adult learning and implement learning best practices
Link key business drivers/priorities with targeted and innovative training solutions
Use appropriate delivery vehicles for training activities ranging from: e-learning, virtual, live/facilitated discussions/classes, on-the job, etc. Test with end users to obtain the highest value outcome
Align learning investment directly to business results while providing metrics to measure the value of those learning investments with a focus on maximizing efficiency, effectiveness and continuous improvement
Degree or equivalent work experience in Human Resources, Training and Development, Adult Education or related discipline
At least 6-10 years experience in learning strategy, design, development & deployment
Experience in designing and implementing sustainable and scalable learning team operating models & governance framework
Offers the depth and breadth of knowledge, experience, assets, and tools to rapidly develop and deliver customized training solutions
Strong communication and facilitation skills and ability to engage senior leadership and partner with key stakeholders
Ability to perform development and delivery roles as required

225

Designer Speed Creation Training Resume Examples & Samples

Self-Manage own creative process and execute towards given design languages within the category
Ensure efficient process and communication flow between design, marketing and development (within x- functional team) for all issues regarding the designed ranges and products
Visualize ideas for products and ranges with a high degree of expertise
Strong knowledge of fashion product and fashion design/industrial product or industrial design
Passion for Design
High level of creativity
3 years of practical experience in design environment (Footwear/ Apparel/ Accessories - or industrial design, fashion design or similar design related areas)

226

Customer Care Training Specialist Resume Examples & Samples

Train new and existing Customer Care Representatives to perform as highly skilled, quality and sales-focused Customer Care Representatives who respond to telephone, web chat and email inquiries while leveraging opportunities to cross sell/up sell/refer additional products and services. Monitor the trainee’s performance and coach them to reach established performance and knowledge benchmarks prior to release from the training program
Train specialized/advanced sales and service skills to existing staff and management including retail and business banking, sales, H.S.A.’s, Insurance, VIP, sales and soft skills required for negotiation and complaint handling
Analyze effectiveness of training by creating tests/exercises to measure comprehension and proficiency utilizing computer-based testing whenever applicable. Administer testing during training, follow-up sessions or the acquisition of new skills. Develop and maintain database of individual portfolios of all tests and results. Administer the Customer Service “Test Your Knowledge” program
Proactively identify training needs in department and develop training topics, quizzes and tips to reinforce them. Maintain and revise existing training materials to reflect the changes and communicate updates to staff. Develop outlines, lesson plans, facilitator’s guides, participant handouts and visuals for all training modules
Demonstrate excellent verbal and written communication skills to provide quality training in a dynamic, high volume call center environment. Communicate professionally within a diverse and possible difficult environment. Utilize exceptional time management, productivity and organizational skills to meet the training requirements and deadlines of the center
Coach new hires and existing staff on their performance to ensure sales, quality and production goals are achieved while maintaining a professional and positive work environment
Monitor and evaluate agent calls for quality assurance and compliance through established quality assurance program. When specific criteria are not met, conduct quality skill enhancement training including quality recording and skill builder sessions for continued representative development
Resolve escalated customer complaints in a manner that provides customer satisfaction and protects the interests of the bank. Provide technical support and guidance on non-routine inquiries by Customer Care Center Representatives and customers concerning all products, procedures and systems. Analyze and resolve complex customer issues, overriding policy when necessary to ensure customer satisfaction while still limiting exposure to company
Demonstrate strong leadership skills and create a positive team atmosphere within the department. Assist in management of staff and team performance to ensure sales, quality and production goals are achieved
Act as the secondary support and back-up to the supervisor in some day to day operations. Act as supervisor on duty on both the assistance and escalated customer lines and provide supervisor coverage during evening and Saturday shifts. Assist in managing the daily activities associated with the Customer Care center including opening and closing the centers, timely processing of work, monitoring agent productivity/performance reports and scorecards, quality monitoring and traffic control
Protect the bank and customer from exposure to loss, data compromise, fraud, and/or identify theft by understanding and complying with department and company fraud, security, CIP, privacy, confidentiality guidelines and processes for all employee and customer information
2-4 years customer service & sales; financial or call center setting; training or supervisory experience Required
4-7 years call center, banking or financial services, customer service & sales; 2-3 years training or supervisory experience plus 2-3 years training design Preferred

227

Leadership Training Participant Resume Examples & Samples

Minimum 12 months of Assistant Branch Manager experience at TCF Bank in regards to customer service, retail sales, or financial services and a high school diploma/GED
Internal Candidate Recommendation Form
Last performance review score
Additional documents related to sales and operations performance

228

Training & Competence Manager Resume Examples & Samples

Provide advice, guidance and support to individuals on the process to be followed, the activities to be covered and the documentation requirements
Uphold all regulatory and compliance policies and procedures to mitigate risks and ensure that the Bank is fully protected
Prepare, review and update the Training and Competence Procedures and supporting template documents as and when necessary
Work with the business as necessary with any Development Plans created, how they are followed up and the results of the activity
Prepare Management Information and ad hoc reports on current position of training and competence arrangements on a monthly basis
A strong team player with a can do attitude
Preferably level 4 qualified

229

Training, L&D Specialist Resume Examples & Samples

Support the HR Lead in the design and the implementation of training and development programs, including Talent Review, Talent Assessment and Succession Planning
Work with the HR lead and senior management to embed the organisational competency frameworks into all training and development programs
Help build, deliver and evaluate Top Talent, Leadership, Management and Core Curriculum programs to accelerate development capabilities in line with business
Design and deliver training to support the performance management process
Act as an advisor to HRBP's and managers across the business in all areas of training and development
Responsible for all E-learning Curriculum Management. Responsible for the administration of the Online Training curriculum and internal e-Learning tools
Deliver the New Hire Induction programme to all new employees
Develop, deliver and evaluate in house training programmes to support the business and ensure continuous development
Bachelor's degree in Business, Human Resources, Training and Development or related discipline
Postgraduate qualifications in a related field and/or professional qualifications (e.g. CIPD,PSI, BPS)
3+ experience Learning and Development, Leadership Development
Psychometrics accreditation essential
Six Sigma experience an advantage
Team player and role model for positive learning mindsets and behaviours
Excellent analytical skills and experience in identifying improvement opportunities, generating ideas, and implementing solutions

230

Commercial Training Manager Resume Examples & Samples

Managing all training in relation to all Commercial team members of CPD, especially in sales operations team ; sales represntative, supervisors, area sales managers
Manage a holistic approach to training concept; module creation, training delivery method, control & monitoring, including on the job trainings, joint visits & assessments
Ensuring an impactful training methods to increase the productivity of sales representative, and hence using training to deliver and boost business growth according to budget
Manage all sales operations selling tools, including catalogue, uniforms, etc
Manage training budget efficiently
Solid people and communication skill
Willing to travel in high frequency
Coming from FMCG industry, Pharmaceutical is also encourage to apply
Having deep knowledge in Sales / Commercial roles in FMCG / Pharmaceutical
Fluent in English and MS Office Skill

231

Manager Field Training Resume Examples & Samples

Strong knowledge of instructional design and some experience with training development tools (e.g. various e-learning tools and Microsoft Office products)
Excellent communication skills, relationship-building, flexibility and proven experiencing working across multiple teams and departments
Autonomous at making decisions and appropriately raising items for discussion
Licenses Required - Series 7

232

Designer, Running / Training, Apparel Resume Examples & Samples

Work closely with the apparel design team, product development, and PLM team to develop four seasonal international apparel ranges per year
Partner with Developers and World Cat sourcing offices to implement a clear understanding of product design, fit, and function. Develop thorough understanding of the capabilities, flexibility and limitations of source base
Approximate Travel Required: 10-15% global travel
3-5 years at the Apparel Designer level for an active apparel or textile company
BS/BA or BFA degree preferred with design concentration
Knowledge of the Sports performance and/or Sport lifestyle market (Competition, Distribution, Price, Product, Consumer, Retail environment)
Strong line merchandising abilities / building well rounded and balanced collections

233

Client Training Manager Resume Examples & Samples

Partner with management to determine appropriate training approach for employees ranging from new hires to phase-in training, to EBDS system training, cross training and refresher training
Assist with communication of processes and procedures to all production staff
Maintain weekly and monthly status reports to management
Facilitate Train-the-Trainer sessions as required
Recommend and assist with implementation of process improvements to site
Create/develop/review job aids to support process/functional communication and learning
Use Captivate 7 to develop WBT and SIM training documents and materials
Offer constructive feedback, support, and encouragement to classroom participants
Support peers in their assigned tasks
Support the production site during system and production installs of new procedures and processes
Planned travel is a possibility
Minimum three years experience in developing training content and supporting materials is strongly preferred
Minimum two years experience using Adobe Captivate 7 to develop CBT/WBT training materials is strongly preferred
Minimum one year experience in facilitating operations training classes
Demonstrated effective communication skills, written and oral, to multiple levels
Ability to work across multiple shifts with advanced notice
Ability to travel to other CIS sites with advanced notice
Ability to work on multiple projects simultaneously with success
Computer skills: MS Office and Adobe Captivate
Bachelor’s Degree and/or equivalent work experience
Instructional design certification strongly preferred

234

Business Training Manager Resume Examples & Samples

Responsible for the effective implementation of the regional role-based curricula across key business roles
Delivers product, technical, systems, sales, behavioral and skill-based training in a classroom or virtual environment
Delivers global & regional training programs for the business via effective and appropriate modalities (Classrooms/webinar/GLMS)
Delivers nationally developed training (local regulatory courses) in a consistent manner
Collaborates with key stakeholders to ensure implementation of mandatory training courses (onboarding and up-skilling)
Line trainer experience
Demonstrated facilitation skills and expertise in applying adult learning principles
Proven experience in instructional design, content development and eLearning solutions
Experience in either an operational, service or sales environment (ideally obtained within banking and finance)
Intermediate level using of MS Office applications such as Excel, Word, Powerpoint, Captivate and Brainshark
Leadership skills (i.e., ability to provide feedback to co business trainers to improve training skills)
Able to influence colleagues positively
Equipped to be part of a training design of either regional or local training
Fully conversant/abreast about products, processes and policies of stakeholders (not limiting to one unit)
Thorough understanding of company’s global policies and processes related to L&D in GCB

235

Director of Training Resume Examples & Samples

Develop and execute product training for all Beauty Advisors and retail partners
Participate in Marketing/Education meetings for awareness of product and program launches, line extensions, product positioning updates, etc
Support education/sales events as needed
Participate in Sales Meetings as requested
Personally demonstrate effective techniques for “suggestive service linking” and “linking service sales to product sales.”

236

Cib Training Manager VP Resume Examples & Samples

Work closely with Business Managers and Global Training team to support training & development needs for all CIB Technology India staff. This will include the following
The incumbent should be from a Technology background and exposure to Training will be a distinct advantage
Acute client focus an centricity
Excellent written & spoken English communication skills
Ability to synthesize information, extract themes and draw conclusions
Strong leadership and management skills
Experience to Technology and Training will be a distinct advantage

237

Complaints & Training Specialist Resume Examples & Samples

Monitoring complaint inboxes in CRM and making sure complaints are sitting with the correct specialist owners in an appropriate time frame
Producing weekly and monthly complaints reporting to make sure we’re meeting our SLAs and giving visibility to senior management. This will involve analysis of the data to identify key trends and supporting teams as necessary to make sure we’re providing a good service
Assist with reviewing complaints responses and advising complaint owners on how to approach complaint resolution
Administrative tasks such as updating CRM logs, sending acknowledgements to customers, setting up meetings, taking minutes, picking up actions, data manipulation and mail merge
Creating training materials including guides and video tutorials
Training delivery in peak periods

238

Training Architect Resume Examples & Samples

Conducts complex needs analysis to identify root cause of performance gaps. Determines if training is the appropriate solution and the type of training to best meet need. Reflects upon the elements of a situation before finalizing design solutions and strategies
Drive the development of a learning experience initiated through an on-boarding process and follows the learner throughout the client facing career going from basic Visa knowledge to the acquisition and improvement of skillsets ranging from both hard skills and soft skills to better perform on the job
Design (from scratch or by tailoring existing content), deliver and facilitate functional programs
Work closely with Visa University /colleges and other core functions to build scalable and integrated training programs that enhance the learner experience and present a cohesive and comprehensive learning package
Leverage L&D expertise and existing Visa curriculum to propose solutions that best fit the desired business outcomes
Measure progress of L&D initiatives against driving desired business outcomes and skill development
Managing full-scale end-to-end design projects that require successfully mentoring the activities of other training staff to contribute analysis, development or implementation to the overall training effort
Serves as a source to other training staff to transfer specific professional curriculum & adult learning knowledge & practices
Works with geographically-dispersed leaders to identify and provide curriculum solutions
Selects and uses a variety of techniques to define and sequence the instructional content and strategies
Analyzes the characteristics of existing and emerging technologies and their use in an
Bachelor's Degree or equivalent combination of education and experience; MBA preferred
12 years of experience Instructional Design & Development degree, Curriculum Design, Educational Technology & Design, or similar education degree
Proven project management experience and ability to solve for complex problems that have broad impact on the business
Knowledge of general business fundamentals, finance, and management principles. Ability to identify the underlying causes behind employee or business performance issues
Ability to build relationships and communicate effectively with key stakeholders, advise leaders on the most appropriate learning intervention for their needs, persuade/negotiate for the prioritization of critical initiatives and manage their expectations
Facilitation - Ability to facilitate L&D interventions
Use of Data and Metrics – Understanding of Kirkpatrick's four levels of evaluation and ability to use data and metrics to demonstrate the impact of L&D interventions
Payment industry acumen - Knowledge of business model, operations, financial goals, and competitive position a plus
Excellent Communication skills both verbal and written, bilingual a plus

239

Postdoctoral Training Fellow Resume Examples & Samples

The post-holders will have day-to-day responsibility for running their research project. The general long-term direction of the research will be coordinated with the group leader, Alex Gould
The post-holders will take part in advising other members of the group, such as PhD students, summer students, and new postdoctoral fellows by providing scientific advice and technical guidance
It is mandatory that the post-holders will attend group meetings. They will provide scientific suggestions and other input into the ongoing research of other members in the lab

240

Assistant Manager of Training Resume Examples & Samples

Foster and promote a passion for skiing, snowboarding and teaching
Develop, coordinate, schedule, and administer staff training. Work with other Assistant Managers of Training and the Training Manager to ensure quality and consistency of training throughout the school
Work with Ski and Snowboard School Managers and Supervisors to ensure the quality of products/services, deliver exceptional guest experience and develop training specific to business needs. Accountable for metrics concerning safety, employee engagement, business and guest satisfaction
Perform daily and seasonal operational supervisor duties including - but not limited to - daily work assignments/split process, matching guests and instructors for privates, scheduling, resolving guest issues, instructor appraisals, communication meetings, and managing the business to predetermined goals
Monitor quality and performance of instructor staff and work with Managers and Supervisors to design and deliver training to improve instructor performance and guest experience. Coach and counsel individual instructors when appropriate
Meet and greet guests daily and role model exceptional guest service. Resolve guest complaints efficiently and effectively and support 100% guest recovery
Remain current with industry trends and vision of PSIA/AASI

241

Senior Designer, Footwear, Training Resume Examples & Samples

8+ years of footwear design experience
Advanced level Adobe Illustrator; Photoshop and 3D software a plus
Understanding of materials and their application to footwear designs; understanding of material development processes and footwear construction
Well established knowledge of the footwear manufacturing process
Strong team player as well as the ability to work independently
Ability to manage more junior members’ workload and timelines as needed and escalate deadline issues to the Design Manager and Director
Prior management or mentoring of more junior designers a plus
Strong negotiating and influencing skills
Presentation and storytelling skills
Bachelors degree in product, industrial, automotive or interior design

242

Interim Training Specialist Resume Examples & Samples

Teach employees to be customer advocates as well as product specialists
Assess development needs and propose developmental solutions to support business goals
Assist with developing new training resource materials and modification of existing materials
Coordinate with internal teams to ensure scheduling and training needs are met
Assist by taking Service Center customer calls during peak volumes
Execute business processes and procedures to support the department

243

Manager, In-store Digital Training Resume Examples & Samples

Work directly with business owners and stores to understand overall project and training needs
Based on needs, develop and present strategic plan on how technical training can support program roll out
Develop strategy and materials, and deliver technical training to all field, support, and help desk roles as technologies roll out
Ensure deadlines are met on time
Create and support Train the Trainer strategies as needed based on program needs
Monitor effectiveness of technology-based training programs
Take on special projects as needed
Facilitate and train other education courses as needed
Provide instore support per Education guidelines
Basic knowledge of : Microsoft Office (Word, Excel, PowerPoint, Outlook), LMS experience, experience with a collaboration/project management tool (e.g. Basecamp), webinar experience, eLearning experience (preferred)
Proven ability to develop and deliver effective and innovative training on digital tools and store systems
Experience with Project Management
Demonstrated ability to work with a cross-functional team to complete assignments on time
Demonstrated ability to interact and communicate with all levels within organization
Ability to travel as required (quarterly, on average, for store visits and field conferences)
Models our values of Teamwork, Respect for All at all times
Solution-oriented and positive attitude when faced with challenges
Demonstrates integrity, maturity and a constructive approach to challenges and negotiating with others
Excellent organizational, time management skills and attention to detail
Demonstrates and models client service standards
Open to feedback, and strives to improve own performance based on that feedback
Quick learner; patient, comfortable with ambiguity and a willingness to take initiative

244

Mandatory Training Coordinator Resume Examples & Samples

Responding to client / end-user requests and acting as a second level support contact for day-to-day technical and administrative requests
Processing mandatory training participant lists in the Learning Management System
Ensuring that all evidence of mandatory training participation is properly stored

245

Assistant Manager Fitness & Training Resume Examples & Samples

Act as the country point person for Fitness and Training initiatives, with a focus on developing and growing Reebok’s relationships within the CrossFit, Les Mills, Spartan Race and MMA communities, including
Managing the relationship, activation and seeding list of all co-branded CrossFit boxes and other ‘tough fitness’ gyms locally and with Western European team
Re-launching and executing Reebok Recognized program and making this a success in the UK
Executing the ReebokONE affiliate programme with local athletes & communities
Building/executing key event sponsorships within the UK & Ireland communities, collaborating with internal stakeholders and external events team
Working with the retail team to drive communities to branded space
Responsible for execution of local affiliate programs (as described in toolkit)
Responsible for day to day interaction with the community, responding to all outreach
Responsible for execution of locally signed athlete and gym contracts
Assist with creation of local athlete/partnership/event content for Reebok.com and social
Identify and manage opportunities for event/partner/athlete apparel
Manage Budget on day to day basis and build 2016 plan
Trade or sales experience
2+ years of sales and/or marketing experience

246

EVS & Facilities Training Solutions Manager Resume Examples & Samples

Bachelor’s Degree from an accredited college or university; Masters/MBA preferred
A minimum of 7 years of progressive responsibilities in the areas of Environment Services and/or Facilities, with a demonstrated record of success and effective performance
Experience or demonstrated ability to work effectively in a team based environment within a heavily-matrixed organization
EVS/Facility Services, Healthcare experience desirable
Model key competencies of influencing with impact, understanding the business, focusing on the customer and driving for results
Current certifications from relevant EVS/Facilities industry organizations or knowledge of these organizations
Ability to work and navigate within a high matrix management organizational culture
Demonstrated leadership success and high degree of credibility in communicating effectively and negotiating with internal audiences, including strong presentation skill
Ability to think creatively and willing to "roll up your sleeves" and manage the details of a communications project execution with the team
Strong relationship development and negotiating skills; able to earn respect and trust among internal and external business partners and team members
Creative and flexible in attitude and style to adapt to new situations in a rapidly changing, dynamic environment
The ability to effectively manage others through influence without direct authority
Financial acumen, creative problem solving and customer savvy
A passion for keeping up to date with practices and standards in EVS/Facilities space
A strong value system, unquestioned integrity and good listening skills

247

Facilities Training Manager Resume Examples & Samples

Works with Custodial, Maintenance, and Grounds to design, develop, coordinate and schedule the training and development programs for custodians and tradesmen
Develop and establish training methods to ensure consistency and continuity
Collaborate with and support Human Resources, Custodial and Maintenance Managers, and departments in the achievement of departmental training & development goals and objectives
Monitors the effectiveness of systems, programs and tools to enable management to effectively assess training needs. Advises management on the assessment of training needs
BS in Business, Management or other related field of study is preferred
Must have a minimum 3 years of experience in management of custodial services and processes or 3 years of experience in the field of training and organizational development
Must have experience with hard surface floor care and carpet care; must have understanding of chemicals utilized in cleaning processes
Multi-site or K-12 custodial management experience is highly preferred
The ability to manage in a diverse environment with focuses on client and customer services is necessary for success in this role
Must be able to respond effectively to changing demands, and have strong organization and time management skills
Excellent communication and customer service skills are needed
Must be familiar with MS Office

248

Personal Training Career Event Dallas Resume Examples & Samples

Personal Trainer experience preferred but not required
Available for full-time
Desire to transform lives through educating members on health and wellness topics
Possess or be willing to learn sales skills
Ability to self-promote and network
Adjust and operate fitness equipment

249

Personal Training Managers Resume Examples & Samples

Drive growth of department revenue through client base management and personal training staff growth/retention
Lead flawless execution of department best practices and SOPs as they pertain to personal trainers and clients
Co-lead professional development of personal training staff
Lead support of membership advisors in driving new member personal training sales
Hiring, training, motivating, directing and evaluating the Fitness Manager and the Personal Training team
Minimum of 1-year managing both a personal training staff and another manager for a large health club
Demonstrated experience managing and growing a personal training client base
Demonstrated ability to drive sales both personally and through support of membership advisors
Demonstrated ability to hit budgets/goals
Enthusiastic, energetic, personable and friendly as well as passionate, intelligent and knowledgeable regarding the fitness industry
Excellent communication, time management, organizational and follow-up skills
Current national personal training certification

250

Regional Service & Training Manager Resume Examples & Samples

Manage overall dealer/customer satisfaction for a multi-state geographic area by providing expert technical support and direct on-site service
Manages the collection of field service data on BISG products, from dealers and end-user customers
Manages the resolution of customer complaints raised by end user customer, authorized dealership and Canon internal personnel provide warrantee equipment and part evaluation services, as required
Manages the promotion if BISG service programs and processes to the Service Management at authorized dealership by conducting seminars, and meeting to communicate with target audience
Direct the involvement of regional Digital Solution Specialist in support of BISG sales efforts in service evaluations, business shows, and designated special events
Conduct field-testing on new and/or enhanced products to ensure their satisfactory performance and acceptance by the dealer community
Oversee and ensure all re-works are completed in a timely manner to help support the sales of BISG products
Serve as the dealer’s advocate in all matters that involve fair business practices, equity and ethical standards
Minimum 7 years of experience managing a direct service work force
Associate’s degree in a technical discipline is a plus
Work experience with a copier manufacturer is highly preferred
Demonstrated organization, customer relations, written and verbal communication skills
Knowledge of MS Office and strong computer skills
Requires 60% overnight travel. This position requires driving for company business as an essential function of the job and must remain in compliance with company safety guidelines and policies

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