Technical Publications Resume Samples

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O Wilderman
Olga
Wilderman
8006 Schinner Harbors
Boston
MA
+1 (555) 493 8950
8006 Schinner Harbors
Boston
MA
Phone
p +1 (555) 493 8950
Experience Experience
Detroit, MI
Technical Publications
Detroit, MI
Heidenreich, Barrows and Kerluke
Detroit, MI
Technical Publications
  • Participate and execute development projects and continuous improvement workshops to improve overall quality and productivity
  • Assist in the development and implementation of department technical specifications, quality management systems and processes with the various groups
  • Assists the Design Processes & Services Manager in screening and interviewing technical publications candidates for US and overseas assignments
  • Provides input to management concerning new software tools, techniques, and training programs
  • Provide input to management concerning new software tools, techniques, and training programs
  • Provides advice concerning improvements to technical communications techniques, and keeps current on trade practices
  • Accomplish all work using computer generated artwork and text
Philadelphia, PA
Technical Publications Manager
Philadelphia, PA
Smith-Reichel
Philadelphia, PA
Technical Publications Manager
  • Serves as the customer advocate when providing feedback on the user interface to the software developers
  • Coordinate with the Service Development team to create and deliver the highest quality technical service procedures
  • Work with cross-functional managers to gain consistent implementation of manuals and Help in software products
  • Working knowledge of structured authoring and publishing tools (oXygen, Arbortext Editor, XMetal, etc.)
  • Ensures new and existing publications follow established documentation procedures
  • Proven professional attitude toward work assignments and customer relationships
  • Direct the activities of the Technical Publications staff and work toward balancing assignments
present
Dallas, TX
Manager, Technical Publications
Dallas, TX
Auer-Schiller
present
Dallas, TX
Manager, Technical Publications
present
  • Develop and deliver innovative, strategic content solutions
  • Promote a customer-focused attitude within the team
  • Manage and maintain technical publications and content services roadmap
  • Organize and prioritize tasks while maintaining a high level of attention to detail
  • Estimate level of effort, prioritize, assign, and manage work efforts, ensuring that goals and objectives are clear and understood
  • Develop clear, concise, and informative documentation for internal stakeholders and regional operations teams Coaches and mentors technical publications team members
  • Work independently with minimal supervision to ensure team members meet high quality standards and project deadlines
Education Education
Bachelor’s Degree in English
Bachelor’s Degree in English
University of Cincinnati
Bachelor’s Degree in English
Skills Skills
  • Ability to read, analyzes, and interprets general business periodicals, professional journals, standards, technical procedures, or government regulations
  • Knowledge of technical publications and applicable regulations
  • Able to present information and respond to questions from managers and groups of internal and external customers
  • Knowledge of design software and other software’s necessary to perform the essential functions of the job
  • Capability to summarize and work in transversal environment
  • Ability to communicate effectively
  • Customer oriented and OTD mindset enabled
  • Equivalent combination of education and experience
  • Seven to ten years of related experience and/or training
  • Writing skills
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15 Technical Publications resume templates

1

Technical Publications Intern Resume Examples & Samples

  • Support Pubs contract proposal initiatives as required for modifications and/or newly developed aircraft components impacting Airframe/Avionics/Flight books
  • Support subcontractor activities as they apply to Airframe/Avionics/Flight development and sustainment
  • Support technical review/acceptance review of supplier submitted packages and graphic illustrations to ensure compliance with statement of work, Engineering source data and departmental quality plan
2

Manager, Technical Publications Resume Examples & Samples

  • Develop and deliver innovative, strategic content solutions
  • Promote a customer-focused attitude within the team
  • Develop/enhance a comprehensive Technical Publication program that best supports the documentation requirements of our key stakeholders including product and engineering groups
  • Manage and maintain technical publications and content services roadmap
  • Organize and prioritize tasks while maintaining a high level of attention to detail
  • Estimate level of effort, prioritize, assign, and manage work efforts, ensuring that goals and objectives are clear and understood
  • Ensure technical publications procedures and processes are properly documented, are kept up-to-date, and follow established SDLC requirements
  • Evaluate technical projects, analyze audience needs, and recommend appropriate documentation deliverables
  • Develop clear, concise, and informative documentation for internal stakeholders and regional operations teams Coaches and mentors technical publications team members
  • Collect information to complete documentation projects; interview technical staff and set up test environments as necessary to develop a thorough understanding of SNEI products
  • Work independently with minimal supervision to ensure team members meet high quality standards and project deadlines
  • Complete quarterly performance and development reviews of staff members
  • Takes ownership of Technical Publication team’s success, meets with team regularly through 1:1’s
  • Ensure the team members are meeting defined timelines according to schedule by closely monitoring tasks and meeting regularly with technical publications customers
  • Review content on a regular basis, provides feedback on progress, adherence to standards, and overall completeness
  • Bachelor's degree in technical writing, computer science, engineering, or a related field with at least 8 years of experience in technical writing
  • At least 5 years of management experience
  • Proven ability to write effective technical communications for various audiences; strong customer and usability focus
  • Ability to communicate effectively with professionals across a high-tech company, including operations engineers, software developers, product owners, and project managers
  • High level of creativity, dependability, and flexibility in a fast paced environment to multi-task, meet deadlines, and adapt to meet project needs
  • Excellent interpersonal skills for effective communication and collaboration with different levels of the organization and work effectively with peers
  • Excellent analytic, problem solving, and issue management skills
  • Proficiency required with Confluence, Madcap Flare, and SnagIt or similar tools
  • Proficiency required with Microsoft Office and Adobe Acrobat Professional
  • Knowledge of SharePoint, Microsoft Visio, Adobe Captivate, HTML, and CSS a plus
  • Ability to write API reference documentation a plus. Experience with RESTful APIs and RAML or similar markup language, code commenting tools, and source code repositories
  • Knowledge of technical writing standards and familiarity with Microsoft Manual of Style, 4th edition or another style guide for technical publications
  • Ability to work both independently and collaboratively, learn new skills quickly, and balance multiple projects
3

Technical Publications Specialist Resume Examples & Samples

  • Manage production process for online publications
  • Maintain documentation website
  • Some writing and/or editing
  • Utilize database for tracking/logging submissions and to integrate system metadata when publishing documentation
  • Coordinate document reviews with SMEs
  • Utilize MadCap Flare (content management system) for maintaining common CSS, output targets, etc. across product lines
  • Develop plan for moving additional existing content into Flare
  • Support training team by publishing training manuals
  • 1-3 years experience using a content management/online help system (i.e., MadCap Flare or similar product)
  • Proficient in desktop publishing and single-sourcing
  • Experience using Access or SQL database
  • Strong writing, editing and organizational skills
  • Interest in information architecture / how best to present information
4

Director, Technical Publications Resume Examples & Samples

  • Dictate the vision for a content strategy for Information Engineering across the Product operations team
  • Set the team goals for all strategists and writers
  • Approve all content strategy requirements into the systems and architecture teams
  • Ensure all releases deliver within SLAs for time and quality and depth
  • Work collaboratively with other senior leaders within and across departments to establish strategic plans and objectives for the NetApp Product Roadmap
  • Develop budgets for approval and assure adherence once budget is approved
  • Control planning, staffing, budgeting, and managing expenses
  • Identify the innovation roadmap for the team
  • Prepare for major QBRs to showcase progress to the releases, explain known issues, and explain solutions and innovation in the content strategy proposal presented to each Technology Group
  • Own the Master Schedule for the Company on all thing Information Engineering
  • Mastermind behind the Center of Excellence concept
  • Consistently engaged with the general technical publications community and brings new ideas to the team to try out
  • A minimum of 7 to10 years of experience as a people manager is required
  • A Bachelor of Science Degree in Engineering, Computer Science, or equivalent experience is required. A Master of Science Degree in Engineering or equivalent is required; an MBA is desirable
  • Demonstrated ability to manage multiple, critical projects is required
  • A previous senior role in a Technical Publications Environment for at least 3-5 years
  • Localization experience is a plus
  • Experience managing remote employees and vendors
  • IE Vendor Management
5

Technical Publications Specialist Resume Examples & Samples

  • Hardware operation and maintenance manuals. Software installation procedures
  • Manage each project and report the progress of the project to the supervisor. Establish time line of project through discussion with outside agencies and platform communities
  • Interface with these agencies for the purposes of in-process reviews and formal qualification testing
  • Develop operation and maintenance procedure documentation based upon scheduled hardware releases
  • Work with the software for each community to better understand its functionality and roles within the software suite
  • Interface with outside agencies to establish the verification process for hardware documentation, software installation verification through kit proofs, and reference guide formal qualification testing
  • This list is not intended to be all-inclusive and may be expanded to include other duties and responsibilities
  • Applicant must have 5 years experience with 2 years knowledge in the preparation of technical publications such as TOs and TCTOs
  • High School diploma required, Associates degree desired
  • Any combination of education and experience totaling 7 years
  • Required software experience in Adobe FrameMaker/Interleaf and Adobe Acrobat required
  • Adobe RoboHelp, Adobe Illustrator and Microsoft Office Suite desired
  • Knowledge of HTML and SGML desired
  • Recommended software experience in SnagIt and Corel Draw
  • Must have meticulous organizational skills and a proven track record of managing multiple projects at one time
  • Must possess excellent communication skills—both written and verbal
  • A basic understanding of how to create installable software modules for help files is desired
  • Strong analytical skills to ascertain where processes can be modified and improved upon Is desired
  • Strong CMMI or similar standards background is a plus
  • 1) Must perform work activities requiring interaction, negotiating, instructing, supervising, persuading or speaking with others
  • 2) Must be able to work under supervision and respond appropriately and professionally to criticism from a supervisor
  • 3) Travel requirements - Occasional Travel required
6

Technical Publications Resume Examples & Samples

  • Report to the Supervisor of the Change Management team and receive their support during decision-making processes
  • Stay current with evolving technology and industry trend and understand Bombardier Business Aircraft customer’s needs
  • Collaborate closely with Technical Writers, Illustrators, Publishers, Information Technology (IT) representatives, Capgemini workforce, software suppliers, and peers
  • Support and implement solutions to the tools and processes as per the ATA and s1000d specifications
  • Participate and execute development projects and continuous improvement workshops to improve overall quality and productivity
  • Identify and document requirements for application development
  • Performs analysis, problem-solving and evaluation activities on upcoming application changes/proposal
  • Support end-user training activities
  • Assess and understand the needs or issues of the end-users
  • You hold a Bachelor degree in Computer Science or equivalent with relevant experience of a minimum of five (5) years of proven experience of managing medium to large complex projects and seven (7) years of experience working in a business environment
  • You have detailed understanding of Technical Publications processes and technologies in the aircraft manufacturing industry
  • You have excellent knowledge of ATA, S1000D or other aviation standards, and Content Management System
  • You have experience in the development and support of programming, scripting and stylesheet with XML and SGML based content
  • You have experience in MySQL and Oracle DB queries and data updates
  • You have experience in the development and support of multi-media deliverables
  • You are proficient with Microsoft Office suite (Word, Excel, PowerPoint, Access and Project) and are familiar with the usage of SAP, Documentum, and eRoom
  • You have innovative and entrepreneurial skills
  • You are organized and able to manage your time & prioritize your tasks effectively while working toward aggressive deadlines
  • You have strong customer service orientations
  • You have excellent interpersonal skills
7

Technical Publications Resume Examples & Samples

  • Use your passion for technical communication to write documentation for a developer audience. FICO develops desktop software and cloud-based applications
  • Create videos for new users of FICO products
  • Contribute to the user experience by providing feedback on product features to the development, usability, and QA teams as appropriate
  • Proven ability with English spelling, grammar, punctuation, syntax and composition rules and a clear technical writing style
  • Experience with object-oriented programming concepts
  • Experience authoring topics in FrameMaker or DITA is helpful, but is not required
  • Ability to multitask, prioritize, show initiative, and respond quickly in a fast-paced collaborative environment
  • Excellent communication, interpersonal skills, and problem solving
8

Technical Publications Developer Resume Examples & Samples

  • Develop/author new Operation and Maintenance manual content for existing systems and/or new products
  • Liaise with lead writer team members re: appropriate manual content
  • Source out information from Product Managers for existing and new products
  • Disseminate information, on a regular basis, to members of off-shore team to ensure quality standards are met
  • Analyze and resolve chronic issues/critical errors with processes and templates
  • Create client-focused electronic documentation, including on-line help and website development to allow ease of access to information
  • Remain current with developing trends in publishing tools
  • Investigate potential process improvements
  • Streamline existing processes with an eye to cost reduction and quality improvement
  • 5+ years experience writing and editing documentation
9

Technical Publications & Reproduction Center Intern Resume Examples & Samples

  • Supporting, developing, and managing proposal volumes, including business graphics, in support of competitive opportunities
  • Ensuring that all deadlines are met with high-quality products
  • Working collaboratively with proposal managers/coordinators, editors, and account teams to establish scope, schedules, and support requirements
  • Adhering to configuration management procedures and enforcement of version control mechanisms
  • Maintaining compliance with corporate, departmental, and solicitation-specific standards
  • Performing all responsibilities to develop and deliver ad hoc tasks such as presentations, proposal volumes, newsletters, tent cards, hazardous waste manifests etc
  • Preparing all required documents for various publications, including scanning material, creating and burning CDs, including CD labels
  • Posting updated material to various SharePoint sites for customers as well as support in designing and updating the site itself
  • Utilizing CastNet software to upload material to the building monitors
  • Supporting needs of Safety and Environmental (Safety Data Sheets, Corrective Actions, schedule Optician visits, and employee appointments)
  • Supporting needs of Mission Assurance (coordinate/create monthly newsletter)
  • Managing, designing, reproducing, and controlling company forms
  • Supporting customers reproduction requests and software/hardware application support
  • Currently enrolled in a Bachelor’s program in Communications, Graphic Arts or related field, with a strong desire to work in the field
  • Minimum 2 years completed towards the bachelor’s degree
  • HR Course work or relevant HR experience (e.g. internship/volunteer) is required
  • General knowledge of employment law is preferred
  • Must be reliable, organized, self-motivated, and possess a high degree of integrity. Past work experience with maintaining confidential data is strongly preferred
  • Must be comfortable working in a fast moving, dynamic, team environment
  • Working knowledge of Microsoft Office (Excel, Word, Power Point) and demonstrated ability to learn new applications
  • Ability to communicate clearly and effectively to management and cross functional team members
  • 0 GPA minimum preferred
10

Technical Publications Analyst Resume Examples & Samples

  • Maintain and update departmental reports and other written materials
  • Work directly with the translation vendor to resolve any issues
  • Use TMS system to authorize, control, and track projects as well as send project status reports/updates to Lead Writers and Supervisors as needed
  • Create notice of publications (NOPs) for projects
  • Carry out various tasks for the AGCO Technical Service Publications department as needed
  • A minimum of 3 years of experience in an office setting
  • Proficiency in Microsoft Office including, Word, Excel, PowerPoint, Outlook, and Acrobat
  • A minimum 1 year of experience in authoring tools, such as FrameMaker, XML, and content management systems
  • Knowledge of print publication
11

Technical Publications Resume Examples & Samples

  • Assist in the development and implementation of department technical specifications, quality management systems and processes with the various groups
  • Monitor and report vendor, sub-contractor and supplier progress to ensure that they meet Bombardier Technical Publication specifications, quality requirements and customer commitments and develops action plan for those not progressing as per planned
  • Monitor and improve the suppliers’ performance through governance reviews such as: Monthly Program Reviews (MPR), monthly Balanced Scorecards (BSC), Key Process Indicators (KPIs) and continuous improvement plans
  • Liaise/communicate with different departments to obtain or provide information, to ensure that the various Technical Publication units have the necessary program information and resources to plan and schedule their work
  • Coordinate and synchronize the efforts between vendors, suppliers, sub-contractors and Bombardier Business Units in order that we successfully meet our customer commitments and deliverables
  • Carry out vendor, supplier, sub-contractor audits to ensure that they have the systems in place to meet Bombardier quality standards and expectations
  • You hold a BSC in Engineering, Quality Assurance, Commerce, Business or related field
  • You have experience in aerospace customer support sector
  • You have minimum 3 years of business experience in Quality Systems or project development and Supplier facing experience
  • You have planning, analytical and presentation skills
  • You have effective communication skills (writing and verbal), English /French
  • You are a team player
  • You have a strong ability to adapt to changing priorities and you are highly organized
  • You have effective problem solving and decision-making skills
  • You have MS Office suite, Excel and databases skills
12

Technical Publications Administrator Resume Examples & Samples

  • Acts as the primary interface between the Technical Publications Service and TRU’s departments such as Engineering and Product Support
  • Directs all aspects of the publication process through final deliveries and customer acceptance
  • Responsible for establishing priorities and reporting on program performance
  • Perform and/or supervise the validation activities of data authored in Simplified Technical English for inclusion in the publications
  • Supervise the proper use a content management system including a relational database for XML/SGML object storage and re-use
  • Ensures customer change requests and engineering changes are incorporated into the publications
  • Coordinate the production of technical illustrations for inclusion in publications
  • Responsible for developing quality control procedures to promote and maintain consistently high quality technical publications
  • Act as the Quality Control Representative for the department
  • Review of documents being worked on in-house or by vendors (if applicable)
  • Participate in the design, customization and implementation of strong authoring, coordination and display tools
  • Create and/or revise standard operating processes
  • College Degree in a related field and six (6) years of pertinent experience
  • Experience with Simplified Technical English
  • Experience with XML/SGML (S1000D preferred) using modern software
  • Experience in writing aircraft technical manuals/documents to commercial standards
  • Strong knowledge of the Technical Publications processes
  • Experience interpreting engineering drawings and reports
  • Very good oral and written communication skills
  • Extensive technical knowledge of aircraft systems
  • Ability to co-ordinate inter-departmental projects with minimal supervision
  • Perfect knowledge of French and English
13

Manager, Technical Publications Resume Examples & Samples

  • Provides leadership, development and guidance to team responsible for creation, localization, and release of user’s manuals and other publications at both Sunnyvale, CA, and Madison, WI locations
  • Negotiates scope and requirements for publications by participating with cross-functional leads in the development of schedules to address product roadmap requirements, including task estimation, resulting in execution plans clearly defining measurable phases or milestones
  • Commits to and delivers on agreed schedules
  • Determines resource allocation and deploys according to plan, detecting project execution risks, surfacing issues, and proposing solutions in the event of resource changes or emergent issues
  • Identifies needs for process improvement and development in team space and drives necessary changes, ensuring their completion and/or revision
  • Reviews, recommends, and implements changes in procedures consistent with company policies and objectives
  • Negotiates and manages relationships with suppliers of content translation andtechnical writing
14

Technical Publications Resume Examples & Samples

  • Follows and maintains the departmental processes and procedures
  • Prepare technical illustrations and parts lists utilizing engineering models, drawings, physical parts, previously prepared manuals, electronic parts lists and other information
  • Create Owner's Manuals, Service Parts Manuals, Technician's Repair and Service Manuals and Field Kit Installation Instructions
  • Conduct peer-reviews of publications prior to distribution
  • Occasionally produce label and decal artwork for company products and other graphics used by the company
  • Revise all previously described documents
  • Accomplish all work using computer generated artwork and text
  • Provide input to management concerning new software tools, techniques, and training programs
  • Provides advice concerning improvements to technical communications techniques, and keeps current on trade practices
  • Performs reviews of documents produced by TIPL tech pub specialists assigned to projects
  • Work Complexity – Comfortably manages and completes technical and illustrative work assignments
  • Problem Solving – Possesses and demonstrates skills that provide solutions to a variety of technical problems of moderate scope and complexity. Solutions show elements of uniqueness and creativity
  • Knowledge/Creativity – Possesses and demonstrates a general understanding and application of technical publications principles, concepts and techniques. Frequently applies and demonstrates this knowledge through developing creative solutions in the work projects
  • Independence – Works under general supervision. Follows established procedures, but begins to show independent thinking in problem resolution. Work is reviewed to ensure direction is correct and completed on time
  • Experience with Adobe FrameMaker, Illustrator and Photoshop or similar software is desired. Hands on experience with troubleshooting vehicle systems or vehicle tear down and assembly is a plus
15

Technical Publications Analyst Resume Examples & Samples

  • Works under general supervision in the application of theories, principles and concepts
  • Frequently uses and applications of technical standards, principles, theories, concepts and techniques
  • Follows established procedures
  • Contributes to the completion of milestones associated with specific projects
  • Ability to quickly learn new software and tools, ability to interpret engineering (paper and digital) as well as other sources such as, BOM, material notes, specification notes, special notes, part interchangeability and part quantities
  • Experience with typical authoring tools and illustration software and the ability to quickly learn company specific tools with minimal training
  • Familiarity with the suite of manuals used in the industry and how/or what are they are used for
  • Working knowledge of ATA iSpec220 and S1000D specifications
  • Basic project management or project planning skills
  • Detail oriented with good analytical skill, flexible as to not let an open/missing detail stop progress
  • Basic understanding of the concept of removal and installation and the details that are considered during that process
  • Technical savviness and the desire to learn new tools
  • Work well in a team setting and handle rapidly changing work assignments
  • Any type of aerospace provisioning or spare analysis skills would be a bonus
  • Markup language (XML/SGML) authoring software (such as Arbortext Editor)
  • Technical Illustrations tools (such as Arbortext Isodraw, 3Dvia, CATIA, etc)
  • Adobe Writer
16

Technical Publications Lead Resume Examples & Samples

  • Excellent technical writing and editing skills
  • Good working knowledge of Technical Publication requirements for heavy equipment
  • Managerial/supervisory experience preferred
  • Basic knowledge of machinery including mechanical, electrical and hydraulic systems
  • Background in heavy mobile equipment or GSE a plus
  • Good working knowledge of publishing & illustration software as well as printing/web methods
17

Technical Publications Team Leader Resume Examples & Samples

  • Work as part of the Technical Publications & Localisations team to create compliant technical and product documentation deliverables including documentation updates to support Installed Base engineering changes
  • Assist the planning of information development activities and coordinate with responsible authors, to meet the needs of Global Engineering project SCRUM teams and Installed Base service support organisations
  • Collaborate with project teams and responsible authors to interpret documentation requirements and identify source materials necessary to populate information development deliverables
  • Assist and guide responsible authors to obtain and collate product design information and source materials in order to design and develop information development deliverables
  • Assist the Technical Publications & Localisations Manager in the management of functional deliverables to agreed timescales. Identify and manage information development risks and escalate to project teams and higher management as appropriate
  • Assist in the planning, initiation, and support for translation activities with the localisation team
  • Collect and collate evidential documentation to support internal and external audit requirements as and when required
  • Assist the coordination of editorial tasks as and when required
  • Represent the Technical Publications and Localisations function at meetings as delegated by the functional manager in order to represent, provide updates and capture requirements
  • Undertake other tasks as requested by the Technical Publications and Localisations Manager
  • Minimum of Degree or equivalent experience in a scientific, software technical, or life sciences environment required
  • Track record of team leadership/management of technical authoring/writing teams
  • Experience with XML-based authoring tools is essential; experience with Ixiasoft CMS is highly desirable
  • Competent in DITA XML, XML and Adobe FrameMaker
  • Competent using Microsoft Office/Excel/Word/PowerPoint/Visio
  • Experience of working in an AGILE product creation environment is highly desirable
  • Previous experience of working within medical device industry is highly desirable
18

Technical Publications Resume Examples & Samples

  • Work as a team to prepare, scan and audit data being entered into the AirVault system
  • Work directly with Engineering and other internal groups when questions arise
  • Complete other assignments and projects as directed by the Project Lead, Supervisor or Manager
  • AirVault experience recommended
  • Effective communication skills, including the ability to read and follow directions
  • Demonstrated analytical and problem solving skills; high level of attention to detail; outstanding organizational skills
  • 10-key by touch and typing 50 wpm
  • Demonstrate sound decision-making ability
  • Ability to handle multiple duties/priorities on a daily basis; ability to function effectively under deadlines and still maintain accuracy; able to keep up in a fast-paced work environment
  • Computer literate, knowledge of Microsoft Office Software
  • Ability to work independently, as well as with team members; self-motivated; ‘can do’ attitude
  • Must be able to lift up to 20 pounds and stand for hours as needed
  • Must have flexible schedule and be able to work evening shift and weekends as needed
19

Technical Publications Manager Resume Examples & Samples

  • Formulates layout design concepts for new publications
  • Assigns and directs staff members to develop design concepts into art layouts and prepare layouts for printing or electronic distribution
  • Analyzes, determines and implements revisions, corrections, and changes in previously published materials
  • Reviews, approves, and presents draft and completed artwork to the appropriate persons or departments for approval
  • Confers with internal and external content users to establish technical specifications, determine specific or general subject material to be developed for publication and resolve problems concerned with developing and publishing subject material
  • Sets corporate standards and Quality Department ISO procedures for digital publishing workflow
  • Assigns projects and schedules time allocation based on area of expertise
  • Supervises editing and makes recommendations and changes on work in progress
  • Reviews quality and accuracy of artwork before release
  • Performs duties of Digital Imaging Specialist providing training and assistance in troubleshooting artwork related issues
  • Performs duties of Senior Technical Illustrator creating high resolution digital graphics for inclusion in instruction manuals, and other publications
  • Performs duties of Senior Technical Writer creating copy for new and revised technical documents
  • Researches and purchases equipment and material for Publications department
  • May supervise 1-4 direct reports in the NSEC Business Development Department
  • Ability to read, analyzes, and interprets general business periodicals, professional journals, standards, technical procedures, or government regulations
  • Able to present information and respond to questions from managers and groups of internal and external customers
  • Knowledge of design software and other software’s necessary to perform the essential functions of the job
  • Seven to ten years of related experience and/or training
20

Technical Publications Manager Resume Examples & Samples

  • Customer oriented and OTD mindset enabled
  • Capability to summarize and work in transversal environment
  • Writing skills
  • Knowledge of technical publications and applicable regulations
21

Technical Publications Resume Examples & Samples

  • Prepares technical illustrations and parts lists utilizing engineering models, drawings, physical parts, previously prepared manuals, electronic parts lists and other information
  • Interacts with Engineering and Service Parts in determining the required service parts for publication in manuals
  • Creates Owner's Manual and Service Guides, Service Parts Manuals, Technician's Repair and Service Manuals and Field Kit Installation Instructions
  • Conducts peer-reviews of publications prior to distribution
  • Produces label and decal artwork for company products and other graphics used by the company
  • Revises all previously described documents
  • Accomplishes all work using computer generated artwork and text
  • Provides input to management concerning new software tools, techniques, and training programs
  • Assists the Design Processes & Services Manager in screening and interviewing technical publications candidates for US and overseas assignments
  • Corresponds with TIPL tech pubs team assigned to the coordinator’s projects
  • Performs reviews of documents produced by TIPL tech pub specialists assigned to the coordinator’s project
  • Work Complexity – Comfortably manages and completes technical work assignments
  • Lead Project Elements – Leads elements of the project. Provides frequent input to supervisor in establishing the status of the work
  • Lead Entire Projects – Follows the leadership/direction of supervisor or other senior technical publications specialists; sometimes leads the entire project
  • Impact – Errors in work may cause delays in program schedules and may cause allocation of additional resources
  • Acts as Project Manager – N/A
  • Negotiates/Manages External Performance – Maintains contact with other functional areas as well as Product Engineering. Represents Product Engineering in providing solutions to technical issues associated with specific projects or components
  • Mentors – Provides formal mentoring to junior members of team. Looks for opportunities to assist others toward improving their skills and understanding technical or process related issues on their work projects
22

Technical Publications Resume Examples & Samples

  • Collaborate closely with Technical Writers, Illustrators, Publishers, Information Technology (IT) representative’s software suppliers, and peers
  • Support and implement solutions to the tools and processes based on ATA and s1000d specifications
  • Participate and lead development projects
  • Document requirements for application development
  • You hold a Bachelor degree in Computer Science or equivalent and seven (7) years of experience working in a business and project environment
  • You have a knowledge of Technical Publications processes and technologies in the aircraft manufacturing industry
  • You have a knowledge of ATA, S1000D or other aviation standards
  • You have experience in SQL and Oracle DB queries and data updates
  • You are proficient with Microsoft Office suite (Word, Excel, PowerPoint, Access and Project)
23

Technical Publications Manager Resume Examples & Samples

  • A university degree or a combination of education, training, and experience that demonstrate the required skills
  • Experience managing technical writers, preferably with software documentation
  • Prior experience in developing similar types of documentation for technical publications and written training materials, preferably with experience developing software user manuals, online help guides, and related training / user materials for computer programs
  • Must have a professional excellent working proficiency in English. (written and verbal)
  • Advanced knowledge of Adobe FrameMaker and Madcap Flare software, typically 2+ years of experience
  • Experience working in cross-functional and cross-cultural international work teams
  • Positive approach to work and communication
  • Strong listening, interviewing, and organizational skills
  • History of developing positive relationships with strong interpersonal skills
  • Experience explaining and understanding the interests of stakeholders
  • Ability to define new and improve existing structures and possibilities offered by software (CMS, XML)
  • Proficient at seeing and understanding the big picture of business needs
  • Demonstrated experience working with software engineers, including engineering processes and specifications
  • Experience defining priorities within projects with tight deadlines
  • Demonstrated creativity and flexibility with changing project deadlines
24

Technical Publications Resume Examples & Samples

  • Develop processes and task estimates that reflect efficient methods for deliverables to be produced within required timelines
  • Proactively explore architectural and platform issues relevant to the products, and provide technical assistance to team members and internal clients as needed
  • Advanced experience in technical writing within the computer software industry
  • Demonstrated experience in information design in both print and online media
  • Proven ability to document software components, APIs, and use cases
  • Expertise in developing Help Documents
25

Technical Publications Specialist Resume Examples & Samples

  • Meet manual production schedule as established by Technical Manager
  • Create, assimilate, and convey technical material in a concise and effective manner
  • Maintain and create
  • BS Engineering
  • Interpersonal Requirements
  • Experience within the GSE industry (technical environment)
  • University/Collegiate club-level experience a strong plus
26

Technical Publications Intern Resume Examples & Samples

  • Updates existing content that can be repurposed for use as product information, online help, training materials, e-learning components, support content, proposals, policies/procedures, and other knowledge assets. This information may be published either online or in printed form
  • Works closely with the manager to plan and schedule projects and with other technical writers to ensure consistent and accurate information
  • Produces content that conforms to established guidelines and best practices
  • Proofreads and copyedits content for proper use of grammar, punctuation, and style guidelines
  • Tests content for accuracy and usability
  • Assists in improving and documenting departmental processes and style guide
  • Manages own work schedule to complete assigned tasks on time
  • Participates in cross-department teams focused on product improvement
  • Maintains a knowledge base of accurate and approved content
  • Updates intranet resources as assigned by the Technical Publications Manager
  • Performs other job-related duties and responsibilities as may be assigned from time to time
  • Working towards a BS/BA degree in English, Technical Writing, Instructional Design, Journalism, or related field
  • Entry level or up to two years of experience in the field or in a related area
  • Strong written and verbal English language skills (grammar, syntax, usage, and style issues)
  • Demonstrated ability to write content clearly and accurately
  • Familiarity with the Microsoft Office and Adobe Creative Suite or equivalent products required
  • Experience with other advanced word processing, e-learning, graphic production, online help authoring tools, and web applications preferred
27

Technical Publications Manager Resume Examples & Samples

  • Select, develop, and evaluate staff to ensure the efficient operation of the department
  • Facilitate technological advances such as researching the best tools for particular tasks and using multimedia to communicate information, such as animation and 3-D graphics
  • Define and maintain publications processes and guidelines, with input from the Technical Publications staff
  • Ensure publication standards are maintained and that deadlines are met
  • Ensure that all deliverables and the processes that produce them can pass appropriate audits
  • Using single-sourced files, write and revise four versions of the Orientation Guide for Technical Publications, Software Development, Hardware Development, and Product Evaluation. Write and revise the Developing Documentation Guide. Write and revise the FrameMaker portion of the Documentation Tools Guide
  • 7 years’ experience managing Technical Publications teams in high-tech companies
  • High level of written and verbal communication skills
  • Proficiency in using the primary publications tools
  • Ability to work on projects both independently and collaboratively in a team environment
  • Ability to listen and to get along well with a wide variety of people in a diverse environment
28

ED Technical Publications Manager Resume Examples & Samples

  • Lead a functional group of 5 to 10 authors including performance management, career development, training, staffing, and merit planning
  • Responsible for the direct supervision/management of 5 to 7 contract labor personnel
  • Manage and coordinate their assigned S1000D Technical Publications program efforts
  • Serve as the single point of accountability for accomplishing development, delivery, and sustainment of electronic technical publications to support operation and maintenance during all phases of development and operations
  • Identify risks and opportunities and coordinate with project teams to mitigate and retire risks
  • Assess issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives
  • Serve as primary POC for Tech Pubs team with internal and Government counterparts
  • Provide leadership and direction to Tech Pubs team members, ensuring members have sufficient statement of work
  • Coordinate with programs to ensure appropriate staffing/de-staffing actions are developed and executed relative to their team, and ensuring their employees are familiar with and use required processes and tools
  • Act as the first point of contact for publications issues on programs involving team members and will make decisions regarding required escalation and resources required for resolution
  • 5 Years with Bachelors; 2 Years with Masters in a technical discipline. Experience may be used in lieu of education. Complete understanding and application of principles, concepts, practices, and standards. Full knowledge of industry practices. Independently demonstrates the skill and ability to perform fairly complex professional tasks
  • Demonstrated competency in desktop and publishing applications should include the following
  • Degree or related field strongly preferred, experience can be considered in lieu of degree. Experience with Naval Aviation Maintenance concepts is highly desired
  • Previous experience leading a technical publications team discipline, either as a lead or supervisor in the development, validation/verification, and sustainment of a S1000D Interactive Electronic Technical Manual (IETM) publications program
  • Experience with military aircraft manufacturing process and/or maintenance
29

Technical Publications Manager Resume Examples & Samples

  • Bachelor’s degree in Technical Writing, English, Communications, or similar field. Professional experience will be considered
  • Proficiency in using publications tools, FrameMaker software experience preferred
  • Strong analytical skills and process discipline
  • Possess in-depth knowledge of electronic publishing and electronic consumption of technical documents
  • Experience with integrating industry and corporate identity guidelines
30

Technical Publications Specialist Resume Examples & Samples

  • Highly skilled at Microsoft Office suite of products with emphasis on Word
  • Detailed understanding and experience in technical publication standards/software like CALS, DTD, FOSI, ATA2200, DITA, S1000D, XML, SGML, Arbortext software suite
  • Experienced technical writer with familiarity with Canadian Forces Technical Orders, related specifications and policies and procedures
  • Proven written and oral communication ability
31

F-technical Publications Resume Examples & Samples

  • F-15 Avionics related experience
  • Experience with aircraft technical manuals and/or Interactive Electronic Technical Manuals (IETMS)
  • F-15 Avionics operational experience is a PLUS
  • Aircraft and support systems background highly desired
32

Technical Publications Manager Resume Examples & Samples

  • Lead, coach, and inspire a team of diverse and talented individuals comprised of technical writers, technical Illustrators, and information architects
  • Drive a culture of continuous improvement inside and outside the Tech Pubs department. Able to manage both upward and downward for clear communication and expectations
  • Help define the next generation of document delivery and architecture
  • Drive proper technical data (text and illustrations) lifecycle, content reuse, and change management processes using content management and translation management databases
  • Routinely deliver high quality work with fewer resources than a bigger company would use
  • Coordinate with the website business team that delivers both internal and external facing content. Manage ongoing weekly publishing and set the direction for future features and exceptional user experience
  • Work with the Homologation team to ensure documentation meets country and regional standards in each market. Standardize document creation processes where applicable, and modify as-needed for a local audience. Proactively build out documentation, language, and tool support for new product enhancements and regions as they come online
  • Ensure technical publications department software is managed and licensed appropriately
  • Coordinate with the Service Development team to create and deliver the highest quality technical service procedures
  • Coordinate with Localization and Material Planning teams to track and manage essential functions, such as translation and print publication
  • Oversee production and revision of printed manuals for vehicles, and assist with vendor selection/interaction to ensure continued supply to customer-facing teams
33

Senior Manager, Technical Publications Resume Examples & Samples

  • Direct the activities of the Technical Publications staff and work toward balancing assignments
  • Maintain the FrameMaker templates for over a dozen sites and in three different page sizes. This requires communicating with the sites and coordinating agreement for any changes as well as ensuring that the templates receive approval from Corporate Branding
  • Ensure the writers, editor, and graphic designer have the tools and equipment they need to do their jobs as efficiently as possible
  • Work with cross-functional managers to gain consistent implementation of manuals and Help in software products
  • Manage translation of documentation. This includes managing the relationship with the translation vendor; managing the Chinese translators, their workload, and assignments; and helping to set translation standards for both in-house and vendor translations
  • BS in physical science or BA in English, Communications, or similar field. Professional experience will be considered
  • Familiarity with various style guides and industry standards for technical publications
  • Ability to work effectively under pressure to meet tight deadlines
  • Ability to balance competing tasks in a rapidly changing environment
34

Technical Publications Manager Resume Examples & Samples

  • Manage distributed worldwide work force of technical publications personnel
  • Develop and present performance metrics/improvement plans to OEM’s and UTAS leadership via face to face meetings or conference calls
  • Drive commonality of process across multiple business units
  • Build new processes and capabilities to align with the changing industry
  • Act as a focal point between OEM, airline customer and internal workgroups to facilitate issue escalation and resolution
  • Support information gathering and requests for slide updates from other UTAS work groups
  • 4+ years Technical Publications or Technical Writing Background or program management. Ability to collaborate effectively with others in a matrixed organization
  • Aerospace background highly preferred
  • Prior team leadership and process development highly desired
  • Intermediate to advanced proficiency with MS Office applications (Word, Excel, PowerPoint, Outlook)
  • Knowledge of SAP desirable
  • Strong business writing and interpersonal skills
  • Ability to create concise messages via PowerPoint presentations
  • Comfortable with public speaking
  • Self-starter, able to work independently
  • Detail oriented with strong project organization and time management skills
35

Senior Technical Publications Consultants Resume Examples & Samples

  • Edit ChemTreat industrial water treatment handbook
  • Prepare articles for publication in technical trade magazines
  • Provide technical expertise in water treatment to ChemTreat associates and customers as needed
  • Develop and conduct internal training, primarily within the Power Industry vertical
  • In partnership with other vertical industry ChemTreat associates, prepare and deliver presentations to represent ChemTreat at major industry conferences
  • Technical, Analytical skills and business knowledge
  • Communication and Interpersonal skills; Teamwork and leadership
  • Organizational skills; Self-management
  • Ability to effectively convey technical information to reader
  • Advanced PowerPoint capability
  • Strong editing skills
  • Expert ability to format documents
  • Outstanding presentation skills
  • Bachelor’s Degree in related field
  • 10+ years of experience in technical water treatment, with emphasis in any of ChemTreat’s industry verticals
  • Prior experience formatting documents and delivering presentations
36

Senior Technical Publications Manager Resume Examples & Samples

  • Manage all work flow to deliver IP product documentation on schedule
  • Work in partnership with Product Marketing and Engineering Leads to project plan and develop high quality, best-in-class IP product documentation
  • Lead the BU-wide team defining best-in-class product documentation requirements, and leading the Design IP documentation team to achieve those standards. Regularly seek customer, sales, AE, marketing, and engineering input to drive priorities and plans
  • Provide regular internal communication of product documentation plans and status to interested stakeholders