Systems Manager Resume Samples

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K Dicki

Kassandra

Dicki

32697 Homenick Turnpike

Phoenix

+1 (555) 916 5789

32697 Homenick Turnpike

Phoenix

Phone

p +1 (555) 916 5789

Experience Experience

Chicago, IL

Systems Manager

Chicago, IL

Haag Group

Chicago, IL

Systems Manager

Manages one or more information systems functions for a specific user group/functional area (e.g., credit/debit card line of business, NYCE network) for a site, or the entire organization to provide adequate technical support for new product or process developments, production, and product problems, or to identify possible new areas for technical exploration
Directs and provides day-to-day expertise, coaching, and leadership to management/supervisory team and staff for areas including information systems design and development, systems planning, programming, operations, architecture, data processing, data security, networks, systems support, and/or analysis. Provides leadership for area of responsibility including planning, coaching, recruiting, selection, performance development, and mentoring
RELATIONSHIP MANAGEMENT: Develops and manages relationships with a range of stakeholders which may include vendors, suppliers, contractors, Cone Health management, users, customers, other Management Systems areas, and industry groups. Effectively maintains and grows multiple, key internal and external relationships. Coordinates and communicates regularly with stakeholders. Successfully brokers, negotiates and resolves problems with stakeholders. 15%
Provides supervisory, technical, and administrative direction for personnel performing system development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules
Provide leadership, supervision, and guidance to a team of seven relating to the support and development of the enterprise SharePoint environment as well as the ERIC internal employee web portal used by 30,000 employees throughout the company
Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person
Provides leadership for area of responsibility including planning, coaching, recruiting, selection, performance development, and mentoring

Phoenix, AZ

IT Systems Manager

Phoenix, AZ

Bartoletti-Lubowitz

Phoenix, AZ

IT Systems Manager

Communicates with management team regarding performance to Service Level Agreements, Key Performance Indicators and Governance programmes
Provide primary reporting interface to IT Operations Management at Gigamon Headquarters
Proactively report on work progress to management
Perform hands-on development on to support the team when necessary
Support the quick development process in an agile framework
Identifying areas in the Infrastructure team that can be improved and working with the team to change processes to rectify any shortcomings
Lead a team of 5-7 professional software developers and 5-10 software development interns

present

Boston, MA

Senior Systems Manager

Boston, MA

Hudson, Kihn and Luettgen

present

Boston, MA

Senior Systems Manager

present

Lead the overall technical design and end-to-end solution design for assigned initiatives. Ensures quality, consistency and alignment of designs to TMUS standards and digital strategy
Reviews and identifies the gaps in the architecture and solution designs, assesses and defines remediation efforts or mitigation options
Mentor and develop team of architects and analysts
Support the definition and adoption of common software development processes
Drive evolution and increasing quality/consistency of design function through promotion of resource development plans
Understand the business strategies, processes and affected technologies for targeted portfolio
Support macro organization goals by accepting ownership for initiatives that enhance the efficiency of technology delivery

Education Education

Bachelor’s Degree in Computer Science

The University of Alabama

Bachelor’s Degree in Computer Science

Skills Skills

Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team
Fast learner, with strong analytical & conceptual skills, a creative mindset and good communication skills (able to present information clearly and concisely)
Ability to drive a flexible staffing model capable of reacting quickly to fluctuations in demand
Ability to multi-task with strong attention to detail
Ability to effectively allocate resources to available finances and workforce to meet the plan
Broad knowledge of basic IT technologies (e.g., operating systems, network devices, software development and architecture)
Detailed knowledge of Warehouse Management System and Order Management Systems
Broad knowledge of basic IT technologies (i.e. operating systems, network devices, software development and architecture)
Excellent problem solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions
Knowledge of and ability to put into practice effective leadership and management techniques

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Integrated Management Systems Manager Resume Examples & Samples

Maintaining the IMS to ensure continued ISO certifications for ISO 9001 (Quality) and ISO 14001 (Environmental) to the current scope
Develop and implement new standards including 27001 and 50001,and widen scope of current certification where agreed with relevant stakeholders
Maintaining IMS systems including intranet pages, online legislation register
Management and delivery of annual audit programme & training of internal audit team
Ensure that processes needed for the Integrated Management System are established, implemented and maintained in accordance with the requirements of EY, ISO standards, and legal and other requirements
Ensure all areas are compliant with policies and procedures, and where appropriate, actively contribute to continuous improvement

Senior Platforms & Systems Manager Resume Examples & Samples

Provide management and leadership for the technical teams accountable for
Engineering of enterprise class compute platforms and supporting systems, including: server, mobile, desktop, storage, backup and recovery, directory services and supporting systems
Administration of server, storage, backup and recovery, directory services and supporting system
Automation of systems deploy, build and operation
Maintain exceptional, leading edge knowledge of key technologies, including: virtualization, on-prem and cloud compute, storage and replication technologies, continuous delivery, orchestration and automation systems
Develop and leverage vendor relationships with key partners including VMWare, EMC, Cisco and Microsoft
Manage subordinate managers and technical talent while fostering responsibility, accountability and empowerment
Develop and maintain KPI’s / metrics that align with organizational performance and customer requirements. Recommend modifications to existing systems or development of new systems as required
Communicate technology changes, architectures, and implementations to all levels in the organization as required
Determine fiscal requirements and prepare budgetary recommendations; monitor, verify, and reconcile expenditure of budgeted funds; prepare proposals for capital and operating expenditures
12+ years of progressively increasing experience in computer platforms, storage and supporting systems
8+ years of progressively increasing management experience
Experience working in a globally distributed company, with strong knowledge of the complexities of implementing and operating in the EMEA and APAC regions
Experience working in an environment actively pursuing the “DevOps” path (blameless, cross functional, value driven and aggressively pro-automation)
Proven budget and cost management experience
Demonstrated successful project and program management
Ability to positively influence people at all levels in the organization
Lean experience and certification a plus
Relevant industry technical certifications a plus

Gsdi Systems Manager Resume Examples & Samples

Partner with all sales leaders, IT, WDPRO, ticket and event services and fulfillment to ensure the ticketing software is functioning optimally
Triage issues and challenges to develop solutions with partners
Expand use of technical tools to additional partners
Lead monthly Power User groups for BOLT and Certain tools
Create online solutions for various LOB using Certain software - knowledge of group business and website development helpful
Manage 6 Office & Technical Cast Members including hiring, coaching, recognition, training and process management
Demonstrated technical proficiency
Demonstrated strong Guest service skills
Demonstrated problem solving skills, as well as continuous improvement process skills
Experience working within a Sales organization such as Disney Vacation Club, Disney Reservation Center, Group Reservations, etc
Proven familiarity with BOLT, Siebel, Avail, GBE, DSCS, Microsoft Office Suite, and social media
Demonstrated strong partnering, coaching and mentoring skills
Demonstrated ability to handle confidential information
Ability to be flexible with work schedule
Knowledge of Group Markets such as Ticket Sales, Catering Sales/Services, Disney Event Sales, Wedding/Youth Sales

Digital Systems Manager Resume Examples & Samples

BA or BS in Business, Computer Science, Library Science or related field
5-7 years of practical experience in knowledge or information management or highly analytical role (analyst, database administrator)
Experience using analytics tools to inform design and development decisions
Experience with content management systems and best practices for organizing and tagging content for the web environment
Familiarity with SharePoint, WordPress and Drupal; Microsoft CRM or equivalent CRM, and digital assets management systems
Superb inter-personal skills and professional presence
Strong business and analytical skills
Ability to work in a collaborative environment $
Professional certification (knowledge management, user centered design, usability analysis)

IT Systems Manager Resume Examples & Samples

8+ years’ experience supporting a server environment
5+ years supporting multiple server platforms, including windows servers
4+ years supportingdeploying Exchange servers, notably exposure to 2010 and 2013 a plus

Contact Center Systems Manager Resume Examples & Samples

Bachelor’s degree in information technology or equivalent experience
3+ years of experience at a contact center
Support experience with TCP/IP, ICMP, UDP, SNMP, SMTP, SIP, VoIP, VPN required
Strong knowledge of T1, PRI-ISDN T1, DID, ISDN, DSL, POTS configuration and provisioning preferred

Systems Manager Resume Examples & Samples

Serve as a Subject Matter Expert (SME) for Solaris, Linux (primarily Red Hat Enterprise), and server hardware deployment, maintenance, and troubleshooting
Accountable for development and maintenance of documented procedures for deployments, upgrades, patching, and troubleshooting of a wide variety of issues, with a focus on Hardware and Operating System level areas (with coordination with management peers of other groups as appropriate)
Management lead during troubleshooting of complex technical issues involving network-based applications and services with multiple organizational teams under significant time pressure and with close executive oversight
Provide clear and accurate analyses of technical issues to senior leadership teams
Available as an escalation point for the organization and Network Operations Center
Engage engineering teams and vendor partners to address operational concerns, whether bugs or other design flaws as well as for operational efficiency, including technical and process related improvements
Develop operational goals based on senior leader strategies and customer requirements
Establish roles and performance goals, identify developmental needs, and provide talent development opportunities for staff members
Responsible for managing a current team of 3 Systems Engineers in Systems Operations
Experience with network monitoring systems (Netcool, Big Brother, HP Openview or Spectrum preferred)
Strong knowledge of Microsoft Office suite (Word, Excel, Powerpoint, Outlook) and general Windows and/or Mac usage
Strong understanding of at least one of: Perl, Python, shell (bash or ksh), or Ruby. Knowledge of SQL a plus
Strong understanding of DNS
Working understanding of IP network troubleshooting; familiarity with snoop/tcpdump/tshark and Wireshark for network service troubleshooting
Experience configuring and troubleshooting clustering and redundancy solutions is highly desired (Oracle clustering services, Red Hat clustering, and Veritas)
Strong understanding of storage solutions and troubleshooting (NAS,SAN)
Strong understanding of NTP
Familiarity with one or more systems management automation technologies, such as Puppet, Chef, BladeLogic, or Opsware a plus
CCNA or equivalent experience (CCNA/CCVP preferred) or equivalent / related vendor certification
SUN SCSA/SCSE or Oracle OCSA/OCSE Certification preferred
RCHE or RHCSA preferred

Systems Manager Resume Examples & Samples

Provides high-level expertise in developing complex systems involving new technologies, methods, concepts or approaches
Provides supervisory, technical, and administrative direction for personnel performing system development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules
Applying analytical skills and a variety of IT technology, performs required analysis of information management and data requirements, of practical alternative approaches, and design of IT systems
Meets with appropriate government personnel to review requirements, discuss technical approaches, and to formulate plans for technical support
With the assistance of other analysts and programmer/analysts, also develops test plans, procedures and data, and evaluates system, effectiveness and efficiency
Formulates statements of management, scientific and business problems, and devises procedures for solution of problems
Must have a Bachelors degree in Business Administration, public policy, economics, political science communications, planning, statistics, technology and policy or related discipline
Requires a minimum of five years of relevant experience, of which approximately 2 years are specialized to include: developing comprehensive requirements specifications for complex system/applications
Ability to be flexible to handle multiple priorities and to work limited overtime as necessary

Medicaid Systems Manager Resume Examples & Samples

1) *Work collaboratively with the Xerox PMO Manager Manage to successfully manage the active project list, as well as managing client expectations against the defined scope of each prioritized project
2) *Manage active project list to include project health assessments and staffing allocations/adjustments as needed
3) *Work with Client to ensure adequate staffing are assigned and actively working on both billable and funded projects
4) *Maintain staff needs required to ensure that 1,537.5 hours of billable modifications work is conducted each month
5) *Work with client to determine next priority projects to include on top priority project list for upcoming iterations a) Review next priority projects weekly and prioritization board feedback b) Provide options for iterations to prioritization board based on the scope of upcoming iterations
6) *Manage and set expectations for BA Supervisor and PA Supervisor
7) *Manage Account Goals for Systems area
8) *Perform strategic planning for MMIS, EDI, and PBM systems evolution. a) MMIS strategic planning (i.e., eliminate HPS proprietary code, standardize claims copybooks, coding standards, desk check/peer reviews, cross training, etc.) b) EDI strategic planning (i.e., eliminate business rules from maps, consolidate on one map per transaction, etc.) c) PBM strategic planning (i.e., interface improvements, business process improvements, etc.) d) Develop dashboard reporting to consolidate status report information into 1-2 page executive summary format e) Periodic strategic planning documents, new business processes/best practices, and/or new reporting processes
9) *Manage and develop Systems staff a) Develop roles, responsibilities, and deliverables matrix for each Systems staff member b) Develop succession plan for BA Supervisor, PA Supervisor, and DSS Lead c) Develop career paths for Systems staff seeking advancement opportunities
10) * Manage communication with client (Claims Systems Section and Policy teams) a) Assign priorities and respond to requests for time and support b) Establish peer communication procedures and planning
11) * Understand and report on all areas of Systems related contractual compliance
12) * Recommend systems and operational improvements
13) * Provide leadership and guidance to Programmer Analysts and project managers on the Account
14) * Provide Best Practices Solutions by maintaining communication channels with leadership teams on other Xerox MMIS Accounts
15) * Manage Department transmittal process to ensure Transmittal SLAs are met
16) * Manage and report on all areas of Systems contractual compliance
17) *Forecast / review financials for all systems areas
18) *manage corporate IT goals of system stability and improvements

Systems Manager Resume Examples & Samples

Participate in development of architectural strategy, including technology standards and continued modernization of network & video infrastructures
Continually find ways to improve cost without compromising performance
Ensure system availability, redundancy, security, and performance of network equipment and functions
Insure architectural designs, engineering specifications and installation plans to support new initiatives as well as prepare reports and documentation on the existing network configuration as required
In-depth knowledge of network & video equipment and systems deployed
In-depth knowledge of network & video protocols, technologies, services, and monitoring tools
Maintain a high level of knowledge on emerging network & video technologies
Perform traffic engineering analysis on network facilities
Assist in compiling training materials to support operational requirements
Assist in the development of infrastructure and services standards documentation and configuration guidelines
Coordination and execution of network infrastructure deployment activities
Report project status on a weekly basis to management
Ensure technology standards ratification
Performs network implementation services in conjunction with infrastructure teams
Follow established development processes and standards for all work. Identify and propose improvements as necessary
Participate in complex projects with minimal supervision or guidance
Manage vendor and/or product provisioning, procurement, and delivery of network infrastructure technology
Resource for network infrastructure projects for voice/data network design, development, and implementation
Establish and maintain good working relationships with clients
Participate in internal and client-facing meetings, 0 reports and presentations
Experience in managing multiple technology projects simultaneously
Experienced with supporting large scale Data & Video Networks, Branch Offices, Date Centers, Distribution Centers, Call Centers, Retail and e-Commerce Networks on a worldwide basis
Strong working knowledge in implementing secured and well segmented both internal and public facing networks
Strong working knowledge of implementation of multitier network architecture that supports a WAN edge, routed edge, segmented core and distribution
Experienced with creating highly redundant and resilient carrier network and the use multiple services technologies
Managing the operation of the environment through monitoring and configuration management tools. Using the tools to facilitate troubleshooting and performance and lifecycle planning
Managing the environment with constant eye towards service improvement, efficiencies and cost reduction opportunities
Strong understanding of the following technologies. Cisco routers and switches, WAAS, Firewalls, Wireless Access Points, Load Balancers, Intrusion Prevention, LYNC, Anti-Virus, PBX’s and Soft Switches, SBC’s, Siemens/UNIFY Phone Systems and Call Center technologies, Polycom Video Codec and Bridges and all Microsoft Directory Services
Strong understanding and practice in video conference solutions
Strong understanding and practice of routing and switch ,Layer 2 – 3 switching, IGRP, EIGRP, OSPF, RIP, BGP, HSRP, VTP, OTV, WCCP, etc…
Strong understand and practice of protocols and services, TCPIP, DHCP, DNS, CIFS, VoIP, SIP, H.323, IPsec, etc…
Strong understand and practice of implementing of transport technology services SONET, ATM, MPLS, Ethernet, Layer 2 transport services, QoS, CoS, Multicast etc…
Minimum of 7 yrs. experience in the telecommunication field as well other technical expertise in managing data and video network systems, their supportive topologies, Microsoft systems, and other systems infrastructure and security technologies. Minimum of 6 years managing highly technical teams and working on multiple complex assignments. Minimum of 4 years working in a multi-national environment

Payments Systems Manager Resume Examples & Samples

5+ years payments experience in high-growth technology environments
Strong understanding of the finance and payments landscape
Prior experience in design and implementation of back office and accounting ERP systems for a company with a global ecommerce footprint
Must be proficient with SQL and querying & analyzing data
Comfortable translating financial requirements to product and engineering teams
Extensive experience in leading cross-functional teams, presenting to senior leadership, and engaging external parties
Excellent communication skills and attention to detail, and ability to communicate complex details simply
Detail-oriented with great organizational skills, and highly analytical, but also comfortable with ambiguity
Entrepreneurial and comfortable working in a fast-paced environment with the ability to thrive under minimal guidance
Must have a Bachelors degree in finance or accounting (CPA a plus)

IT Systems Manager Resume Examples & Samples

Manage Service Desk and Service Management function
Proactive identification and resolution of technical issues, ensure timely delivery and quality of services, while following a well documented change management process
Work closely within management team to understand business and project goals and to ensure that the IT team meets their needs
At least 10 industry experience - of which at least 5 will have involved leading Infrastructure teams
Proven track record leading a team that manages highly available, resilient applications, databases, networks, storage area networks
Contact Centre experience essential, AVAYA platform experience preferred, including customer call routing and overflow, reporting design and workforce management
Solid experience across core technology stack - Oracle (Database, Application Server, Java, Data Warehouse), Microsoft (Windows, Exchange, SQL Server, Sharepoint), Red Hat (OS, Application Server), Virtualisation, Storage, High Availability and Replication, Nortel Networking
Excellent Project Management skills, comfortable with PMP and Prince methodologies
Strong knowledge of industry leading infrastructure management best practice
Proven track record managing 24 x 7 production infrastructure environments
Proven track record managing system capacity and system availability programmes
Proven track record working alongside third party partners to achieve mutually beneficial outcomes
Proven track record managing Business Continuity, Security and Risk Management programmes
Proven track record managing operational requirements to budget
Comfortable working with Executive Management
Third level IT or related qualification

Systems Manager Datacenter Networks Resume Examples & Samples

Formulation of technical concepts/architectures for the network and network security areas
Technical coordination of network projects (installation, migration, changes)
Administration/configuration of production-level network and network-security infrastructure: routers/switches, firewalls, load balancers, proxies, VPN gateways (SSL, IPSEC)
2nd/3rd level incident and problem management
Implementation of service requests
Independent coordination and management of 3rd-level and maintenance service providers in incident and problem management
Technical point of contact in customer projects & technical collaboration with contacts on the customer side, or at their service providers
Participation in network on-call duty

Default Systems Manager Resume Examples & Samples

Partners with business stakeholders and various business functions to perform requirements gathering and business planning
Collaborates with senior executives and managers to review implementations and appropriate action plans to meet business objectives
Acts as a liaison between IT, third party system vendors, and the assigned business units for technical consultation and guidance
Conducts regular meetings with unit management to review status, priorities, and issues
Leads large and complex default management projects to include report enhancements/modifications, analytics, metrics, business rules definition, and data source identification. Coordinates user acceptance testing, facilitates user training, provides post implementation and ongoing support
Works with the business units to develop user requirements for system development and enhancements: work with IT to develop detailed technical specifications
Ensures that the statistical metrics, reports, analytics and trend commentaries are made available to management and business teams in a consistent, accurate and timely manner (as per SLA)
Investigate/analyze production problems reported by the business units or IT
Provide business & analytics support to management by initiating and leading discussions to fully understand default mortgage business issues. Analyze business issues and reports to better understand key data content, data standards & business rules. Ultimate objective is to deliver new insights and to be able to provide a more precise trend analysis
Acquire an in-depth understanding of business processes, and a high-level understanding of transactional and analytic systems, functions and data models
Assist with defining, implementing, and maintaining data quality practices, processes, metrics and reports. Monitor data quality, conduct root cause analysis and perform corrective action as necessary
Document business requirements, report procedures and design, and business rules
Prepare supporting documentation, report anomalies to applicable software vendors, recommend solutions, and monitor status through resolution
Exercises leadership as well as technical supervision of the assigned employee group. Provide assistance in assigning, monitoring, and reviewing the progress and accuracy of work
Performs personnel tasks for the team such as exception time reporting, monthly performance reviews, timely, candid constructive performance feedback and coaching, corrective counseling and training
Participates with managers in the hiring/selection process
Provides feedback to management regarding the application of human resources policies and procedures to the assigned employee group
Minimum 3 years supervisory/management experience
Minimum 5 years of Collections and/or Loss Mitigation experience with both operations and technology
Minimum 3 years Business Analysis experience
Minimum 6 years in systems analysis and design. Familiarity with various methodologies for analysis and design
Possess strong reporting/analytical skills, with strong business and/or finance background
Experience in business process transformation required
Ability to exercise independent judgment and creative problem solving techniques in a highly challenging business environment
Ability to drive both strategic and tactical efforts
Excellent computer skills with a working knowledge of a variety of software, including testing software (HP Test Director), flowcharting packages (Visio) and other MS Office tools such as Word, Excel, PowerPoint and MS Access

Systems Manager Resume Examples & Samples

Plans, schedules, assigns, and coordinates activities across many areas on technical and operational projects
Reviews the progress of project activities to ensure that schedules and objectives are met
Plans and coordinates projects involving software systems and/or applications in the assigned area
Works with senior management to review objectives and procedures and formulate approach, design and implementation plans to support complex projects involving many areas of technology and the bank in general
Maintains effective communication between information systems personnel and the users of information services and systems
Works to expand knowledge of banking and the business function being served
COBOL, Batch JCL, Scheduling Systems
VSAM and DB2 file systems
CICS
MQ (Message Queuing)

Enterprise Systems Manager Resume Examples & Samples

Designs, implements, and manages data center operations
Administration of batch-job processing architecture and tools
Perform system monitoring
Management and monitoring of batch jobs and spool requests
Design, implementation, and management of backup/recovery procedures and scripts
Administration of backup sub system hardware/software components, including tape archives
System admin, capacity planning, tuning, and architecture design for all enterprise systems
Installation, ongoing maintenance, and upgrade management of enterprise server hardware (including RAM, processors, DASD, and tape backup), and software (including kernal, application server software, and system management tools)
Database administration, tuning and troubleshooting for all database systems (Oracle, DB2)
Design, implementation, and management of Storage Area Network, including system administration, capacity planning, and tuning for all SAN servers
Configuration, maintenance, troubleshooting, modifications of firewall systems, and web proxy servers
Management and monitoring of third party access requirements to network resources
Advise Associate Director (Infrastructure) on Enterprise Systems related issues
Coordinate and report on all performance monitoring activities
Analyze current business practices and implement improvements as appropriate
Support major projects as needed
Supervise a technical staff. Direct assignments, answer questions, complete work performance reviews, approve leave and determine training requirements

Controls Systems Manager Resume Examples & Samples

Ensure controls system requirements are captured, structured, and modeled
Ensure specifications and test plans are written and stored in the defined environment for re-use
Ensure that new controls technologies are inserted into the next generation of products to provide a differentiated solution with superior value
Establish standard work including libraries of control algorithms, procedures to automatically generate embedded code from models and best practices that can be leveraged across multiple projects
Ensure the development of control systems architectures and algorithms via a rigorous analytical approach based on the MATLAB/Simulink platform or similar
Develop, set up, and use standard model-based verification tools and infrastructure including model-in-the-loop, software-in-the-loop, and hardware-in-the-loop
Assess current team with regards to capabilities in utilizing model based design techniques and develop plans to cover the gaps and ensure the team is positioned for the future

Critical Systems Manager Resume Examples & Samples

Provide leadership and technical oversight for all facilities assigned
Ensure that facilities are operated safely, efficiently, cost effectively, and in first class condition
Ensure proper engineering procedures and standards are being practiced
Supervise staff of union operating engineers and other vendors
Manage the implementation of the preventive maintenance program in accordance with manufacturer’s recommendations, current industry practices, policies and procedures
Analyze equipment downtime ramification and develop contingency plans in the event of equipment failure
Coordinate the IT change management process to ensure all maintenance activities are approved prior to execution
Ensure that all work is carried out safely and according to local code and building standards, that certificates of insurance are correct and in place, and that all work is in compliance with the client’s requirements
Act as Project Manager for construction activities associated with capital improvements of Mechanical, Electrical, Plumbing, and Fire Protection systems
Review all plans for adding or upgrading new equipment, infrastructure and building improvements, and interface with applicable building management and operational staff, provide technical guidance and leadership, and interact and oversee contracted labor and vendors
Provide engineering support to the Property Manager for day-to-day operations of the facilities
Provide engineering support to the Interior Construction Project Managers for interior fit-out projects
Provide engineering support to the Environmental Manager for maintenance and certification of the ISO 14001 program
Must be available 24/7 as needed to support critical operations
Must have strong relationship-building and collaboration skills
Must have skill in negotiating contracts
Must possess excellent communication skills including the ability to convey complex technical information in a manner that non-technical individuals can comprehend
Be responsible for budget control and forecasting of contracts and major operations related to critical operations
Develop and deliver the training program for management staff and union operating engineers
Mechanical or Electrical Engineering degree preferred
Graduates of the Naval Nuclear Program or Maritime Programs are encouraged to apply
Minimum of 2 to 6 years hands-on experience in critical building operations
Military experience, shipboard experience or power plant experience are acceptable alternatives
Must have strong familiarity and working knowledge of critical equipment
Strong technical knowledge in electrical systems, electrical generation/distribution, mechanical systems, IT systems and environments, preventive and predictive maintenance and diagnostic equipment is necessary

Campaign Optimization & Systems Manager Resume Examples & Samples

Bachelor degree or equivalent in Analytics, Quantitative Methods, Statistics or related quantitative field
Ability to work as a self-starter with minimum supervision
Comfortable with fast-paced, results-oriented environment
Proven ability to operate strategically and tactically as the situation demands; results oriented

Systems Manager Resume Examples & Samples

Work closely & effectively with IT management team, agree and implement IT strategy required to implement business strategy
Design and implement Infrastructure technical architecture roadmaps to support IT strategy
Communicates with management team regarding performance to Service Level Agreements, Key Performance Indicators and Governance programmes
Responsibility for co-ordination of overall IT Team budget
Responsible for IT infrastructure and systems availability for the company's operations across multiple geographical locations
Responsible for Disaster Recovery Planning, Backup and Recovery operations and Security Management
Lead, support and develop our Service Delivery, Systems and Application Support teams
At least 5 industry experience - of which at least 2 will have involved leading Infrastructure teams
Excellent Project Management skills, comfortable with PMP/Prince methodologies
This position requires a minimum of 38.75 hours per week

Systems Manager Resume Examples & Samples

Availability of systems
Performance of the systems in terms of their responsiveness
Technical support for maintenance activities to ensure systems remain at current release and patch levels
Incident and Problem Management
And Communication to business and technology stakeholders Key Area of Responsibility
Develop and continually evolve application reliability support strategy based on knowledge of company objectives
Proactively analyze, recommend, and manage delivery of recommendations to production environment
Manage vendor relationships to ensure reliability of vendor supported applications – either on premises or in an ASP model
Manage resources in application reliability teams both onshore and offshore depending upon their support model
Manage and guide day-to-day activities within the application reliability teams
Continually evaluate production environments for
Bachelor's Degree in computer science or related discipline
11 years of experience managing production environments, preferably for financial institutions
Strong technical background from both application development and infrastructure perspective
Minimum of 5 year's people management, in a technical environment
Formal training and experience in ITIL
Experience management production support and application reliability teams
Experience with problem and incident management
Demonstrated ability to lead and to effectively communicate with staff at all levels of the organization that includes both technical staff and business partners
Motivated and excellent interpersonal skills including ability to lead and affect change
Demonstrated understanding of systems and processes within a complex environment
Ability to exercise substantial initiative and strong problem solving skills

Systems Manager Resume Examples & Samples

Manages and oversees the execution of project plans for any scope; Ensures adherence to all department and technology standards and procedures, including all documentation requirements
Assigns resources and monitors progress of all assignments; Ensures completion of schedules. Responsible for short and long term FTE planning
Performs and oversees application development and testing efforts, including the review of specifications, preparation and execution of testing; May be called upon to coordinate the completion of integrated testing efforts
Translates requirements to assist staff in preparing detailed specifications for system enhancements. Recommends designs based on business requirements. Identifies issues and concerns
Ability to act as a client liaison to review priorities and manage the overall client queue. Builds rapport within the organization
Effectively communicates and develops a professional level of cooperation across the organization
Maintains efficient operation and effectiveness of supported applications. Recommends new technology, policies or processes to benefit the organization and improve deficiencies. Typically will lead technical evaluations of vendor software
Completes status reports and must be able to present projects, status or activities to senior management
Demonstrates a strong understanding of the business environment and needs within the area of responsibility. Ability to understand technical, business and operational impacts of a project or problem
Responsible for the job growth and career development of staff members by providing training plans, guidance and sharing knowledge
Responsible for performance appraisals, promotion and salary recommendations
Must be able to contribute to the development of a cost center budget
Recommends and initiates new policies and procedures, which will improve the performance and effectiveness of the department

Scientific Systems Manager Resume Examples & Samples

● In the context of the High-Performance computing environment of the Scientific Unit, provide specialized and dedicated support for computational biophysics applications
● Benchmark, optimize, and help to organize molecular dynamics simulations across all available resources
● Implement centralized dataset curation, provenance tracking, and long-term archival strategies
● Maintain a centralized knowledge base for the specified user base
● Research available tools in the field, compile them to make them centrally available, and educate users about their optimal use
● Optimize use of specialized hardware resources, including GPGPU’s, Xeon Phi, FPGA’s, and other hardware accelerators, including their integration into batch schedulers (ie: SLURM)
● Research available external compute resources, and assist in making these available to researchers
● Write or modify scripts to automate procedures
● PhD in Computational aspects of Chemistry, Physics, Biophysics, or Biochemistry
● Experience with Infiniband networking
● Experience scripting Tcl
● Experience with CUDA development
● Experience setting up and maintaining scientific computing clusters and their associated scheduling systems, such as SGE, PBS, or SLURM
● Experience with linux-based 3D visualization

Anti Money Laundering Systems Manager Resume Examples & Samples

5+ years of prior BSA/OFAC and Compliance experience
Maintain or are pursuing an AML related certification (e.g. CAMS)
Expert knowledge of Bank Secrecy Act/Anti-Money Laundering, USA Patriot Act, and OFAC
Ability to effectively communicate, articulate and escalate requirements and issues pertaining to critical AML applications
Theoretical understanding of math or financial economics
Ability to interpret and disseminate regulatory changes
Ability to research and make appropriate decisions regarding complex issues

Systems Manager Resume Examples & Samples

Work closely & effectively with the Director of IT and the management team, agree and implement IT systems strategy required to implement business strategy
Responsibility for co-ordination of overall IT Team revenue and capital budget
At least 10 industry experience - of which at least 2 will have involved leading
Infrastructure teams

AML Systems Manager Resume Examples & Samples

Recommend: Has the authority to provide and recommend actions to mitigate risk and use judgment-based decision-making regarding AML/OFAC policies and procedures
Monitoring: Has authority to collect customer data from internal customers to ensure the accuracy and completeness of AML/BSA processes
Information Access: Has authority to use and access confidential information related to customer information, product and financial information
U.S. AML Management Team and staff
Technology & Operations
Corporate Compliance
Bank Examiners and Auditors
3+ years in a leadership or management role
Experience in providing support or oversight to technology applications
Strong problem solving and critical thinking skills

Treasury Systems Manager Resume Examples & Samples

Ensure global compliance with US Treasury Foreign Bank Account Reporting (FBAR) requirements by managing an annual compliance process and working with external advisors
Ensure that banking relationships are compliant with governmental sanctions by screening global banks against sanctions lists
Design, upgrade, maintain, and administer automated systems for the processes described above
Apply ACE process management and improvement to Treasury processes
Manage credit facilities and guarantees for the Asia Pacific region

Global Systems Manager Resume Examples & Samples

Build relationships and coordinate with cross-functional leaders (IT, Purchasing, Legal, Compliance, Data Privacy, Regulatory, HR), owners of GE internal business applications (i.e. PeopleSoft, Concur, Oracle HR, others as required) and regional teams (operations, finance, IT) that are critical to GE Healthcare Partners operations
Create and maintain issue log with regional teams for the business based on consultant feedback, then work with functional and application leaders to provide quick resolution
3-5+ years’ of operations experience inclusive of IT Applications (i.e. CRM, Professional Services, ERP, Expense, Knowledge Platforms)
At least two years of experience working with a professional services automation platform (ideally NetSuite Open Air)
Experience integrating multiple application systems
Strong computer skills, including Microsoft Excel, PowerPoint, Word, Visio, Access and Sequel, with demonstrated capability to learn new applications as required
Basic financial acumen and financial analysis skills
Strong willingness to work on a wide variety of tasks at varying degrees of complexity
Ability to work out of office located in Chicago, IL or London, UK
Experience working within a consulting firm and/ or the within the Healthcare Industry
International experience, experience working in North America, Europe and Middle East with expertise in working across cultures
Knowledge of core GE IT systems
Competency in Agile, LEAN or Six Sigma approaches
Multi-lingual
Experience working in acquisitions or mergers to drive cultural and operational change
Understanding of consulting pricing, contracting, billing and resourcing best practices
Strong interpersonal and teamwork skills
Demonstrated business acumen and analytical skills
Dependable: able to work independently and consistently meet or exceed expectations
Adaptable: able to adjust work and communication style based on situational needs
Demonstrate an aptitude for critical thinking to included evaluation of ideas and synthesizing information into insights
Strong project management (PMP preferred)
Experience using Change Management (i.e. CAP) to drive acceptance, alignment and accountability
Ability to interact and coordinate within a large matrix environment
Ability to work autonomously and independently, yet also highly collaborative
Ability to travel at least 20% - expected travel is 5-10%

Controls Systems Manager Resume Examples & Samples

Developing the global standards for control architecture design and requirements management
Establishing methodologies to ensure
Controls system requirements are captured, structured, and modeled
Specifications and test plans are written and stored in the defined environment for re-use
New controls technologies are inserted into the next generation of products to provide a differentiated solution with superior value
Implement those methodologies across the global organization

Systems Manager Resume Examples & Samples

Bachelors with 2+ years work experience including solutions in VMware vSphere; Citrix XenApp, Boeing Prephix and Raytheon Trusted Thin Client. Additional experience will be considered in lieu of degree
Citrix Certified Associate - Virtualization (CCA-V) and Networking (CCA-N)- Or be able to obtain prior to start
Raytheon Trusted Computer Solutions Trusted Thin Client Administrator Training Course completed - or be able to obtain upon start
Must be able to work rotating shifts, including weekend in a 24/7 environment

Senior Systems Manager, Director Resume Examples & Samples

Build strong relationships with leaders of the organizations to be able make recommendations which will ensure the system/application strategy aligns with Finance and the entire organization
Prepare and drive long-term technology roadmaps in support of the Finance function across business divisions
Provide leadership in achieving organizational business objectives and department deliverables
This position requires previous Technology Management experience of at least 5 years
10+ years’ relevant industry and/or consulting experience on Hyperion Planning
5+ years’ of experience with finance or regulatory reporting systems at a financial services company preferred
Ability to communicate and work directly with business leaders across ISA and Finance
Must be detail oriented and possess ability to handle multiple tasks simultaneously

Systems Manager, VP Resume Examples & Samples

Build strong relationships with leaders of the organizations to be able make recommendations which will ensure the system/application strategy aligns with Enterprise Architecture and Enterprise Strategic direction
Manage a team in creating functional requirements, identifying data sources, creating technical specifications, development, unit testing, Integrated Systems Testing, Testing Strategies, Test Cases, Acceptance Testing, Packaging, and implementation including Roll-out and roll-back plans, and post implementation validation and support
Mage the gathering and analysis of metrics/drivers to demonstrate quality and productivity
Manage High Quality Delivery through effective Quality Standards, Peer reviews, and Best Practices
Manage major risks and issues through effective contingency plans and proper escalation
Participate in and help lead incident management, problem management, and change management activities associated with the automation of Commercial Credit Accounting products, processes and systems
Partner with management, project champions, and process owners to align process improvement initiatives with business objectives
Prepare and drive long-term technology roadmaps in support of the Commercial Credit Accounting function across business divisions
Manage and develop partnerships and relationships with key internal customer and with peers in the field
Manage Vendor Relationships, Vendor and Contractor Invoicing, and Vendor and Contractor delivery against Budgets and timelines
2 to3 years Technology Management or Supervisory/Tech Lead experience
2 to 3 years Technology Development and/or Technology Operations experience
5 to 7 years Mainframe Development and Support experience
3 – 5 years of experience in Commercial Lending or other Loan Processing experience (especially with AFS Level III Commercial Loans system. FIS ACBS, or other Vendor based Loan Servicing systems (SHAW, ALLTEL, etc.) is a plus

Controls Systems Manager Resume Examples & Samples

Embedded hardware and software architecture experience is required
Systems Engineering experience is a PLUS
Supervision of C and C++ Embedded Application Programming
10 years experience in leading Software, hardware or Systems teams

Labeling Systems Manager Resume Examples & Samples

Drives functional excellence initiatives, delivers high quality functional deliverables, and ensures technical excellence for product or technical development
Lead technical advancement projects, providing guidance and approval regarding technical strategies and approaches to labeling and labeling systems
Work closely with a variety of BSC personnel and divisions to ensure an improved, practical, and consistent approach to labeling
Creates and champions new efforts
Collaborate with project staff to develop assignments and schedules that will meet completion dates for R&D deliverables
Develop strong team skills, including optimized communication, teamwork, initiative, and managed execution of project deliverables
Drives innovation relative to packaging and labeling
Manage employees in a global reporting structure
BS degree in Engineering or applicable field (MS preferred)
8 years technical professional experience working with labeling and labeling systems
4+ years people management experience preferred

Ariba Systems Manager Resume Examples & Samples

5+ years business systems management
2+ years systems administrator experience in Ariba
Experience managing stakeholder relationships and technology vendors, in particular experience with Ariba
Knowledge of e-sourcing solutions and enterprise contracting systems especially Ariba / SAP
Understanding of fundamental principles of P2P including spend and commodity taxonomies, requisitioning, PO generation, receiving, matching, invoice processing and disbursement
Deep Administrator-level experience with a Procure-to-Pay (P2P) platform, preferably Ariba
Experience enabling suppliers to participate in portal technology and web-based supplier transactions such as eProcurement, eCatalog, eInvoicing, etc
Experience in eCatalogs cleansing, pricing and content maintenance and enrichment
Must be very familiar with and have demonstrated skills in relational databases and be able to produce various reports and queries
Background in providing exceptional customer guidance in the areas of application support, data analysis, retrieval, and report
Needs to be assertive, analytical and demonstrate initiative when investigating problems
Must have strong customer service skills with experience in handling difficult business situations
Strong mathematical and analytical skills with attention to detail required
Good working knowledge of supply chain concepts, processes and requirements
Must be self-reliant, resourceful and drive for results without constant oversight and monitoring
Demonstrated success in organizing and managing multiple projects with successful results preferred
Demonstrated leadership skills (i.e., ability to effectively manage communication, negotiate successful outcomes, identify risks, engage correct stakeholders, etc.)

Systems Manager Resume Examples & Samples

Provide high levels of service and support to each property as per property based Service Level Agreement (SLA)
Provide technical expertise and project management for all technology projects within the regional zone
Provide after hours pager support
Microsoft Certified Software Engineer
Team player with high energy levels

Global Command & Control Systems Manager Resume Examples & Samples

Extensive experience with C2 systems integration in a DoD environment
Extensive UNIX systems administration experience
Systems architecture/system integration testing, C4 applications and networks
Software test and evaluation plans for major releases of software or upgrade of existing hardware

Systems Manager Resume Examples & Samples

Event Management (Infrastructure and application)
Incident and Problem management
Diagnostics
User Access Management,
Job Scheduling,
Change Management and,
Asset and Configuration Management
Understand operating environment, identify gaps, evaluate tools and propose the most suitable and cost effective solution in the SM technologies space
Co-ordinate with toolset vendors and internal team for POC and testing
Design solutions for the operating environment that is in-line with Service Management policy and process
Ensure successful implementation of the SM toolsets
Successfully deploy software releases and patching in test and production environments including satisfactory code testing and test summary reporting
Support programs / projects that require SM toolset implementation
Document implementation procedure and processes
Maintain the reliability, availability, performance and security of the Service Management systems meeting agreed Service Levels
Ensure appropriate DR documentation is maintained and yearly DR testing is conducted
Effective communication and liaison with management and peers, both within and outside the team
Escalate potential issues and challengers with each of the tool’s operational and technically capability. Expectation is to work with the Technical Leads in the team
L3 support for the tools including co-ordination with vendors to resolve issues
Participation in a rotating 24x7 operations and on-call support model

E Commerce Systems Manager Resume Examples & Samples

Serves as primary IT liaison to online business partners
Provides support and training on e-business application portfolio to associates
Manages workload as it relates to online applications and E-Commerce systems
Works with stakeholders to define technical strategy and requirements
Administers change and configuration management within the E-Commerce application ecosystem
Provides Level 2 support to other dependent teams and systems
Manages and monitors projects, including developing project plans, resource assignment, progress tracking, and quality assurance
Enforces release management standards, policies and procedures
Reviews proposed software and system changes
Manages and monitors Level 2 End User support delivery and effort
Advises Vice President (Applications) on systems-related issues
Supervises a technical staff. Directs assignments, answers questions, completes work performance reviews, approves and monitors leave and determines staffing and training plans
Provides input and management of budgets in support of E-Commerce and online systems
Ensure/implement the rigorous application of Information Security/Information Assurance policies, principles, and practices in the delivery of Systems, Applications and/or Services (Hardware & Software)
Business and systems design and implementation including a minimum of 5 years project management experience in an online and/or e-commerce environment
Facilitating the development of business and system functional and technical requirements
Application security, software change control and configuration management
Web-based application design and implementation
Online user-experience (UX), conversion optimization, and web analytics
Functional and technical understanding of e-commerce and/or web functionality, online business processes, application and data architectures
Web based application standards, programming languages, and security to include PKI, digital certificates, PCI-DSS, and e-commerce implementations
Software and/or application change management, product development life-cycle, and project management

Systems Manager Resume Examples & Samples

Must gain understanding of current Process review
Must gain understanding of current Documentation review
Selection of Knowledge management system
Population of the system
Training for all S2F Staff
Process in place to keep data updated
Ensure the process is sustainable

Systems Manager Resume Examples & Samples

Role model HSSE leadership with specific focus on Systems Field Engineers, Construction Superintendents and Construction Supervisors and Subcontractors
Relevant degree or equivalent work experience
Minimum 15 years relevant experience in telecommunications and signaling on Light Rail Construction projects
Experience executing construction installation and testing & commissioning work in the field for large, complex railway systems
Experience working in multiple jurisdictions with differing rail/transportation legislation
Superior communication skills including the ability to facilitate meetings, issue instructions to large teams, and keep management appraised of milestones and risks
Ability to influence, advise, and recommend courses of action to management and executives, including managers and executives within client or partner organizations
Results-oriented with an extremely high work ethic, stringent quality standards, and can-do attitude
Willingness to travel on a periodic basis for business meetings in Canada

IT Systems Manager Resume Examples & Samples

Lead a team of 5-7 professional software developers and 5-10 software development interns
Understand the problem and develop an architecture to solve the problem
Break down the work, estimate effort to complete tasks, and delegate to team members
Proactively report on work progress to management
Perform hands-on development on to support the team when necessary
Support the quick development process in an agile framework
Work on several different projects at once, and meet demanding deadlines
Bachelor’s degree in Computer Science, Computer Engineering, or a related field
Minimum of 3 years of hands-on software development experience
Minimum of 1 years in Agile or Scrum environment
Team leadership/management experience
Ability to effectively delegate work, follow up, and provide progress reports

Systems Manager Resume Examples & Samples

Plans, develops and executes short and long range goals/strategies to meet department and corporate objectives. Also recommends solutions within established timeframes and budgetary controls
Designs, develops and maintains departmental budget. Manages expenses and ensures department operates within budgetary guidelines
Ensures staff complies with IT policies and procedures, especially those for quality, productivity, service levels and architecture standards that enable the team to meet established project milestones. Ensures staff complies with all IT Security and Human Resources policies and procedures
Manages special projects and performs other duties as assigned. Coordinates activities and interacts extensively across department lines
Undergraduate degree in a related field or the equivalent combination of training and experience preferred
Expert knowledge of the following project methodology practices and concept

Enterprise Systems Manager Resume Examples & Samples

Installation, ongoing maintenance, and upgrade management of enterprise server hardware, and software
Overall design and management of the logical network architecture, including HQ/remote sites
Administration of logical network systems including Active Directory (AD), DHCP and DNS services, etc
Database administration, tuning and troubleshooting for all database systems (Oracle, SQL)
Design, implementation, and management of Storage Area Network, including system administration, capacity planning,

Treasury Systems Manager Resume Examples & Samples

Good knowledge of Oracle applications, including AR, AP, OM, PO, GL and Inventory to identify and resolve system related issues
Prior experience with Oracle implementation/utilization in a Treasury department/environment
Responsible for the implementation of Business transformation initiative in Treasury
Assist in the requirements gathering and implementation of treasury system upgrades/patches including the implementation of new acquisitions into current solution. Collaborate effectively with the IT department in automating current solutions/new solutions. Review, test and document the process and results
Work closely with treasury personnel to identify new business requirements and improve existing processes/reports using Oracle application tools
Write, maintain and support a variety of reports or queries utilizing appropriate reporting tools. Assist in the development of standard and complex reports. Help maintain data integrity in systems by running queries and analyzing data. Ability to develop reports in fast paced environment often with minimal time
Develop user procedures, guidelines, and documentation. Train users on new processes/functionality
Provide support to treasury department including, but not limited to, researching and resolving reporting discrepancies related to system and data issues, unexpected results or process flaws, perform scheduled activities. Recommend solutions or alternate methods to meet treasury requirements

Informatioin Systems Manager Resume Examples & Samples

2) 3-5 Years of project management experience
3) 2 Years of experience with Scrum or Agile methodologies
*Must be bilingual***
Manage the implementation of new business systems
Provide leadership and direction to thegroup
Supervise the development, testing and implementation of the business
Work with the Group to anticipate and satisfy their IT requirements
Create and gain approval for expense and capital budgets that will fund ongoing systems maintenance as well as development of systems and capabilities
Plans and establishes goals for self and supervised associates, as well conducts yearly performance appraisals for their associates
Works with vendors to acquire system hardware, software and service in support of the business

Consumer Experience Systems Manager Resume Examples & Samples

Collaborate closely with regional and affiliate key business process stakeholders to identify brands / markets needs and challenges. Analyze the requirements for new and existing CE related initiatives in today's evolving digital consumer landscape under the guidance of the global and regiomal CE leads to achieve strategic business visions
Coordinate and liaise with multiple internal parties (business and IT) and external partners to drive design and deliver cohesive and integrated Consumer Engagement/CRM solution(s) in line with global enterprise architecture direction
Work with project manager(s) and lead application development team(s) during related IT projects execution with clear deliverables and milestones to ensure that deliverables meet business needs
Responsible for working with relevant regional and affiliate business and solution delivery team(s) to ensure the proper best practices/processes and related documentation in place to support prompt communication and successful delivery of the enterprise consumer engagement / CRM solutions; as well as subsequent on-going support structure and transition
Work collaboratively together with IT data and enterprise architecture team(s) to the design of the architecture/systems, data, and process required to support the omni and digital consumer engagement domain to enable business strategic priorities
Collaborate with other domain experts/product owners to facilitate and achieve synergy from and enterprise architecture point-of-view
Consumer focused and passionate about driving solutions to enhance consistent high-touch consumer experiences across all channels
At least 6 years sound design and implementation experience in large-scale Consumer Engagement / CRM / Digital and Social interaction solutions to digitally engage consumers including corresponding system integration to a single consumer repository for specialty retailers
Omni-channel experience is a big plus
A Can-do attitude is a must
Independent Self-Starter with excellent collaboration skills; Agile to learn and take initiatives to drive optimal results in line with management direction
Experience and/or ability in managing global projects especially APAC exposure; Develops project timelines for new and enhanced services and manages through to completion
Demonstrated sense of ownership of projects with outstanding analytical and problem solving skills and the ability to structure questions and options to overcome obstacles when they arise
Demonstrated experience to lead and influence cross functional teams to a desired outcome within agreed budgeted constraints
Team Player - Need to have the leadership and teamwork spirit to collaborate with global and regional teams in GIS and business
A strong sense of focus and excellent attention to detail while working in a very fast-paced environment
Negotiates and executes contracts / SOWs and budgets for desired services
Strong SQL, Data and System analysis skill and problem-solving skills working intensively with business users across multiple geographic locations
Knowledge and experience Consumer data related repository or CRM related solutions design are highly desirable
Knowledge and experience on the latest digital social techniques such as WeChat, LINE, Facebook, Instagram, KaoKaoTalk, etc, a definitely plus
Knowledge and experience on Scrum and Agile competencies and implementation a plus
Knowledge of applicable data privacy practices with appreciation of PII and legal implications of cross border data transfers a plus

Cybersecurity Systems Manager Resume Examples & Samples

7+ years of experience in Cybersecurity
Experience with Risk Management Framework (RMF)
BS degree in Computer Science or Information Technology
Security+ Certification
DoD 8570 Certifications
MS degree in an information-related field

Senior Systems Manager Resume Examples & Samples

Lead the overall technical design and end-to-end solution design for assigned initiatives. Ensures quality, consistency and alignment of designs to TMUS standards and digital strategy
Reviews and identifies the gaps in the architecture and solution designs, assesses and defines remediation efforts or mitigation options
Interacts with Senior management to shape and align solutions against desired minimum viable product scope
Mentor and develop team of architects and analysts
Prepare and maintain design deliverables that include architecture diagrams, data models, and API / micro-service architecture
Support the definition and adoption of common software development processes
Drive evolution and increasing quality/consistency of design function through promotion of resource development plans
Understand the business strategies, processes and affected technologies for targeted portfolio
Support macro organization goals by accepting ownership for initiatives that enhance the efficiency of technology delivery
Minimum 8+ years in business environment
Minimum 8+ years as software or systems architect, engineer, programmer
Ability to direct the work of other architects in a lead role
Experience in telecommunications back-office processes and applications including controls and reconciliation, billing, payment processing, revenue management and financial reporting, commissions, and supply chain
Experience with digital architecture principles and modern web design principles
Experience in architecture and design of mobile web applications included responsive design and hybrid model for device native applications
Knowledgeable about wireless telephony business processes, strategic technologies and industry best practices
Strong understanding of established software development methodologies
Competent in two or more of the following technical disciplines
Bachelors Degree. Minimum 4-year degree in computer science or related discipline. Technology certifications (such as Java, Microsoft, Oracle) a plus
Preferred – Architecture certification with one or more professional organizations such as: Open CA / CITA / FEAC / EACOE

Senior Systems Manager Resume Examples & Samples

Direct responsibility for the Project Management and GRC Systems team (approximately 4-5 headcount) including cost and budget responsibility, team/people/skill development, performance review and target setting/achievement
Design, implementation and enforcement of a standard FSG-wide project management approach (e.g. standard phases, organization, nomenclature, quality gates, checklists) leveraging the CA PPM (Clarity) solution
Design, support, maintenance, and management of the company's Sarbanes Oxley compliance system, RSA Archer
Leverage the RSA Archer platform to solve complex problems and to develop customer-specific solutions, taking into account multiple internal and external stakeholder groups and different level of stakeholder groups (e.g. Top-Management) with various/changing stakeholder demands/requirements
Manage multiple projects of various complexities concurrently. Work with business sponsors and stakeholders to prioritize projects, identify and manage resource requirements, and coordinate implementation of projects based on resource availability
Manage the deployment of new projects to production, and ensure that projects are launched successfully to end users through communication and training
Manage escalation of issues as required to develop quick resolution
Provide recommendations on process improvement opportunities. Manage approved process changes through to implementation
Provide leadership and mentorship to team members to support advancing their technical and business acumen skills. Grow team members through knowledge transfer to enhance operational effectiveness. Provide continuous feedback on team member performance
Keep abreast of emerging industry trends to continuously update Verizon’s Project Management and GRC solutions and leverage best practices

IT Systems Manager Resume Examples & Samples

Manages the day-to-day BMC Discovery (formerly ADDM) raw data feeds to BMC Atrium CMDB
Manages any changes to the connectors and ensures that day-today flow of data from multiple Discovery sources is functional and healthy
Is responsible for the administration, maintenance and care of the Discovery application
Helps to develop and maintain service models
Ensures the Discovery components are running healthy each day
Computer Science or Information Systems preferred
Related field of study
3+ years experience in the following
Configuration and maintenance of BMC Discovery (ADDM)
Integrating BMC Discovery into BMC Atrium CMDB
Designing custom discovery patterns to identify unique applications both custom internally developed and off-the-shelf that are not part of the BMC out of the box capability
Creating service and application maps
Tests and applies monthly technology knowledge updates
Knowledge of TCP/IP
Knowledge of SNMP
Experience with Windows Server Operating Systems
Experience with Linux
Knowledge of storage solutions
Experience working with BMC Discovery for Storage
The ability to work in several areas of system management as part of a team or independently
The ability to work in a dynamic, fast-paced, 24x7 work environment
The ability to manage multiple projects and tasks concurrently
Self-motivated with the ability to work with minimal supervision
Active team participation and demonstrated teamwork and consensus building skills
Proficient in English verbal and written communication skills
Working knowledge of and adherence to ITIL principles

Control Systems Manager Resume Examples & Samples

Conducting business process reviews, audits, and Improving the business processes for SPC, R2R, FD, and Automation Change Management
Managing all staffing, training, and personnel development for area team members
Promoting team member engagement by setting goals and communicating Line of Sight
Balancing cost, quality, and output with area equipment levels to meet capacity demands
Improving Control Systems Key Performance metrics
Optimizing area performance to align with the business plan, strategies and goals
Managing projects to ensure deliverables are completed within the required timeframe

Diagnostic Systems Manager Resume Examples & Samples

Directs and provides leadership for all diagnostic implementation and operation project(s) including planning and managing technical performance to ensure quality, business, and financial objectives are attained
Identifies innovative diagnostic approaches and provides leadership in developing solutions such as re-allocation of resources, modifying and/or replacing systems, and to ensure the development and implementation of long term plans for the diagnostic systems
Leads a team of scientists, engineers, and technicians to achieve diagnostics research goals
Develops and implements current, annual and long-term technical, schedule, and quality objectives for the scientific and engineering unit for the DIII-D diagnostic group and other customers (e.g. ITER)
Establishes design concepts, criteria, and engineering efforts for product research, development, testing, and integration, including design reviews
Interacts with management and customer representatives concerning projects, operational decisions, scheduling requirements and contractual clarification
Oversees all hardware and procedures for diagnostic operation and maintenance
Provides major contributions to the preparation of proposals, business plans, proposal work statements and specifications, operating budgets
Ensures technical leadership and excellence is maintained by directing and participating in the planning, attraction, selection, retention, and development of the required management, professional, and technical talent
Interacts with many collaborating institutions which are providing diagnostic systems as part of their contribution to the DIII-D program
Participates in the development of new business opportunities and expansion of existing business opportunities
Interacts with customer (e.g. DOE/FES) on long term diagnostic development paths on national and international avenues
Typically requires a Bachelors, Masters or PhD in science or a related technical field as well as eleven or more years of progressively complex experience in science with at least five of those years having management responsibilities. May substitute equivalent experience in lieu of education
A PhD degree in Physics or related technical field is highly desirable
Extensive experience in instrumentation (diagnostics), electronics, data acquisition and analysis
Experience with magnetic fusion research and tokamak environment
Demonstrates technical expertise in the application of scientific principles, concepts, theory, and practice as well as project management and leadership skills including organizing, planning, scheduling, and coordinating workloads to meet established deadlines or milestones
Highly capable to work and interact with scientists, engineers and managers from different institutions, nationally and internationally
Familiarity with DIII-D and ITER diagnostic systems highly desirable
Original work(s) published in professional scientific or engineering journals
Must possess the ability to resolve complex management and technical problems
Customer focused, must be able to work on a self-initiated basis and in a team environment, and able to work extended hours and travel as required

Systems Manager Resume Examples & Samples

Document data quality issues
Oversee the daily support of the data management and presentation delivery processes
Support the EDS operations team both onshore and offshore
Communicate with the business on production issues
Manage the operations support ticket queue
Plan and schedule team members as needed to provide appropriate support levels comprising of various competencies – Operations and job scheduling using Autosys, Informatica ETL and IDQ developers, Wherescape developers, system engineers and tech project leads
Work with the business and the development team to define release and change control effort for large projects and ensure successful execution for deployments
Coordinate knowledge transfer to the operations team by defining and implementing standards for turnover documentation and turnover meetings
Identify, mitigate, and report technology/solution risks
Monitor production cycles and alert when there are potential and real concerns
Monitor hardware and storage usage and alert when there are potential concerns
Support reference data maintenance
Monitor and create metrics and trend reports for data operations and data loads, exception and error handling, coordinating with CAPSS team on support and incident follow up, and insuring jobs are optimized continuously
Bachelor’s degree with 5+ years of experience in working in a data warehouse and at least 3 years in an operations support role
Advance SQL knowledge, database knowledge is a must
Experience in managing distributed teams in an on shore/offshore model
Experience in leading large/complex data warehouse operations ticketing systems and processes
Experience with Job scheduling tools like Autosys, ETL & BI tools & technologies along with Data Quality & Data Governance tools & technologies
Strong database experience coupled with project leadership/management skills
Full system development life cycle (SDLC) experience
Experience with Data Warehouse, BI (strategic, tactical and operational BI), Data Integration and Data Management are a must
Contract Management & Vendor Management skills a plus
Banking/Financial Services experience is a plus

Systems Manager Resume Examples & Samples

Responsible for Project, Development and Production issues Management
Responsible for analysis, design, development and maintenance of systems
Manage user requirements, functional specifications, various system tests, User Acceptance Test and system implementations
Ensure deliverables conform to company standards
University/polytechnic graduates in any computer-related discipline
At least 7 years of relevant work experience
Solid experience in project management
Hands on experience in IT development using Pro*COBOL, Oracle SQL/PLSQL, .Net, SSRS, IBM AIX
Experience in J2EE, WebSphere Portal and Agile will be an advantage
Experience in insurance or wealth management projects are helpful
Knowledge of the life insurance industry preferred
Able to work independently, proactive and self-motivated

Range Systems Manager Resume Examples & Samples

Ten (10) years of directly applicable experience in DOD range instrumentation systems, and range operations in support of Fleet Training and RDT&E programs
Personnel must have technical expertise in one of the interdisciplinary skills associated with the General Engineer, Electrical/Electronics Engineer, Mechanical Engineer, Computer Engineer, Aerospace Engineer, or Computer Scientist fields. In addition, personnel must have technical knowledge and expertise in the systems engineering processes and procedures
Exceptional verbal communication, writing, and presentation skills are a must
Experience in a military environment is preferred
Six Sigma certification is preferred

Peopletech Systems Manager Resume Examples & Samples

Leading a team of Systems Development Engineers and Systems Engineers on projects used worldwide supporting multiple critical applications, systems and customers
Building ownership of end-to-end availability and performance of mission critical services and build automation to prevent problem recurrence; eventually automate response to all non-exceptional service conditions
Auditing and improving system metrics, alarms, and architectures to ensure high availability
Monitoring service trends to identify opportunities for improvements within existing frameworks, tools and processes to continuously improve systems
Driving operational priorities to improve operational efficiencies and deliver results
Leading by example, care for your team, and establish credibility with the quality of your and your team's technical execution
Maintain strong vendor relationships to endure vendor accountability in service and product delivery
Monitor the performance of applications and infrastructure within their domain and evaluate the performance of services on the basis of specific KPIs
Proactively identify, avert or resolve critical issues, problems or delays in production, projects or any other issues that has an impact on the customer
BA/BS degree in Computer Science or related technical field, or equivalent practical experience
3+ years prior experience as system engineer, software engineer, database administrator or related technical discipline
Minimum 5 years directly managing a DevOps or System Engineering team
Hands-on technical experience combined with strong management and communication skills
Deep understanding and prior experience of managing large scale ERP systems (Oracle, PeopleSoft or Kronos preferred), multi-tier system architecture, infrastructure, databases and data warehousing
AWS technologies
Capable of technical deep-dives into code, networking, operating systems and storage, yet verbally and cognitively agile enough to hold your own in a strategy discussion with senior leadership
Demonstrated expertise in recruiting and managing a team of experienced engineers on large scale projects
Systems administration or development in a Linux/Unix environment
Proven results successfully managing multiple projects competing for resources
Proven ability to define priorities to drive results for a DevOps Team to result in high customer satisfaction
Experience with computer security and compliance: network security, application security, security protocols, cryptography, etc
Experience with service-oriented architecture and web services
Experience with agile software development practices
Demonstrated ability to create and successfully execute strategic plans for highly complex issues
Experience standardizing complex and disparate processes
Experience in process improvement methodology, change management, operational improvement in complex systems

Senior Systems Manager Resume Examples & Samples

Manage a team in creating functional requirements, identifying data sources, gathering and analyzing data sets and validate metrics/drivers
Review initial analysis done by systems personnel, assign and delegate projects to Systems Managers and monitor progress of assigned projects
Participate and Initiate long-range strategic plan for business technology, including execution of plans
Prior experience on designing and developing ASO and BSO Essbase applications would be an added advantage
Candidates with HFM skills will be considered
Minimum 4-year system/MIS related college degree or equivalent work experience required
Strong Project management experience
Must be a team player with good interpersonal, verbal and written communications skills
Must possess organizational, problem-solving skills and time management skills and be able to meet deadlines

Operation Systems Manager Resume Examples & Samples

A minimum of 8 years of relevant experience is required
Previous Project Management experience with impact to multiple functional groups within manufacturing locations is required
At least 5 years of previous people management experience is required
Previous experience in Consumer Healthcare, Pharmaceutical or other regulated industry is required
Previous experience in Automation or systems supporting manufacturing sites is preferred
Good knowledge and application of pharmaceutical/OTC/medical devices product and process development; life-cycle management of this class of products including strategies for continuous improvement
Outstanding leadership capability: the ability to motivate and inspire system support engineering teams to drive significantly increased performance through technical innovation, technical depth and change
Driven technical leader with excellent communication, analytical and leadership skills while possessing the ability to influence and constructively challenge cross-functional technical project teams and business partners to achieve project goals
Thorough knowledge of structured methodologies for software engineering, applications, and manufacturing systems of controllers and interfaces is required
Previous experience with MES software systems (preferably WERUM) interfacing to ERP (preferably SAP) is required. Prior experience ensuring that applications are consistent with the Electronic Records & Signature regulation requirements for audit trails, security, backup, and retention is preferred. Prior experience assisting in the identification, evaluation, selection, and implementation of third-party systems is preferred
Thorough knowledge of all phase of the Computer System Validation life-cycle is required
Prior participation in vendor selection and evaluation is preferred
Proven record of accomplishment of meeting project objectives by successfully managing, tracking and implementing successful strategies in regards to scope, quality, time and cost. The ability to successfully execute several projects concurrently is required
Strong presentation skills. Previous people management experience required. Must have demonstrated experience in systems development, equipment development and validation, including statistical analysis, project management, design for manufacturability and lean
Ability to provide technical leadership in problem-solving and decision-making; to collaborate with and influence business partner leaders with a focus on data, science, and technology
Ability to constructively challenge cross-functional project teams and business partners to achieve project goals and Johnson and Johnson Consumer Inc., US-OTC strategic plansTechnology Operations

Enterprise Complaints Systems Manager Resume Examples & Samples

Seven to ten years of experience in an applicable risk management environment
At least two years of project management / business analyst experience
Knowledge of applicable laws, regulations, financial services, and regulatory trends that impact customer complaint management
Understanding of the business line operations related to customer complaints, products/services, systems, and associated risks/controls
Familiarity with case management systems and ability to translate business needs into design

Senior IT Systems Manager Resume Examples & Samples

Lead and direct the Infrastructure Team to meet departmental goals via appropriate allocation of workload and effective resource management
Responsible for the health of SolarCity Computer and Storage systems, including the preventative care, feeding, cleanup and regular maintenance of the systems
Own SolarCity IT 24/7 Operations including relevant reporting and KPIs
Operate, maintain and grow all Enterprise Systems
Lead Administrators who manage a virtualized Microsoft server 2008/12/14 environment including Exchange/O365, MS SQL 2014, IIS, Azure, AWS and more
Ensure and execute proper Change Management and backup operations and DR considerations
Drive Vendor, Partner and Capacity Management
Provide ongoing troubleshooting, support and maintenance of applications, including 24/7 on call coverage, as required
Bachelor’s degree required (Computer Science or related field preferred)
10-12+ years of experience in IT Operations
Proven managerial experience with approximately 5 years of experience managing a multi-location team of 5+ employees
Hands-on experience with VMWare, Storage Solutions, Active Directory
In-depth knowledge in informational technology disciplines like security, network operations, databases, software applications, production operations, quality assurance and systems management
Detail-oriented, resourceful and able to manage shifting priorities

Systems Manager Resume Examples & Samples

Makes development recommendations to business owner based on experience with client expectations and issues
Notifies the business owner of potential technical or operational constraints including performance implications
Develops financial estimates for operating and/or capital expenses expected from meeting team deliverables, including financial forecasting, purchasing decisions, and staffing related costs for new or existing products or company initiatives
Assigns and monitors the work of project team, providing technical and analytical support and direction
Interfaces with external clients or field-based employees on technical matters as needed. May manage small projects or sub-projects
Directs and provides day-to-day expertise, coaching, and leadership to management/supervisory team and staff for areas including information systems design and development, systems planning, programming, operations, architecture, data processing, data security, networks, systems support, and/or analysis
Provides leadership for area of responsibility including planning, coaching, recruiting, selection, performance development, and mentoring
May negotiate and/or contract with consultants, technical personnel, and vendors for services and products
Experience with server vulnerability remediation life cycle to include reporting, tracking, exception, and complex remediations including third party software (e.g. Adobe or NetBackup
Experience with offshore teams preferred
Broad knowledge of architecture of enterprise level information technology hardware (e.g., WAN, LAN and computer systems and peripherals) and software platforms
Broad knowledge of the practices, guidelines and procedures for planning, implementing and monitoring enterprise level information technology hardware and operating system infrastructures
Broad knowledge of basic IT technologies (e.g., operating systems, network devices, software development and architecture)
Knowledge of BKFS' products and services
Demonstrated customer-focused leadership ability
Demonstrated ability to effectively complete budget preparation and cost management

RFI Systems Manager Resume Examples & Samples

Manage staff in accordance with organization’s policies and applicable legislation. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding, disciplining, and addressing employee relations issues and resolving problems; selecting and on-boarding of new PMAPS staff. Approve actions on human resources matters, including performance reviews, development plans, salary administration and promotions
Identifies and develops new sources of relevant information from across the QuintilesIMS organization and incorporates the information into the various RFI systems
Responsible for maintaining the quality and validity of information available on the various RFI systems
Identifies and develops new opportunities for utilization of the various RFI systems across the QuintilesIMS organization
Prepares accurate monthly and quarterly success metrics and reports to assess GBO usage of PMAPS, new content additions, and content utilization
Works effectively across the QuintilesIMS global structure to ensure that RFI systems are fully utilized by stakeholders across the organization, both within and outside of GBO
Meets with GBO Line Management and Leadership Team Members on a frequent basis to communicate plans, gain insights/feedback to improve RFI systems
Establishes SuperUser advisory network to test new software and tools, provide feedback on process improvement, and help drive system use/compliance within their region. Leads frequent and consistent advisory board meetings and communicates outcomes effectively to the global RFI systems user base
Assesses training needs and ensures the right training programs are implemented for end-users of RFI systems
Measures and reports impact of training programs with a focus on improving the delivery and utilization of training materials in day-to-day operations based on voice of customer feedback
Provide technical support for all RFI systems as needed
Ability to recruit, lead, motivate, develop and manage talent
Ability to develop and maintain internal systems in support of PMAPS processes
Ability to review users requests for assistance and recommend changes to global systems to enhance productivity and quality
Ability to establish and maintain effective working relationships with coworkers, managers and customers around the globe
Bachelor’s degree in Business, Marketing or other directly related field and experience in Proposals / Contracts Management some direct management experience; or equivalent combination of education, training and experience

Systems Manager Resume Examples & Samples

Manage a team in creating functional requirements, design specifications and implementation
Coordinate project activities with various technology as well as application teams to ensure successful delivery of projects
Participate in and help lead change management activities associated with the automation of Finance processes and systems. Partner with management, project champions, and process owners to align process improvement initiatives with business objectives

Senior Tolling Systems Manager Resume Examples & Samples

4-year degree in Engineering or related technical/business field and at least 15+ years of related work experience
Experience working on large Tolling projects
Able to foster customer focused tolling solutions
Experience providing day-to-day client support and business development activities
Considerable experience in the Southern California market

Systems Manager Resume Examples & Samples

Directs and provides day-to-day expertise, coaching, and leadership to management/supervisory team and staff for areas including information systems design and development, systems planning, programming, operations, architecture, data processing, data security, networks, systems support, and/or analysis. Provides leadership for area of responsibility including planning, coaching, recruiting, selection, performance development, and mentoring
Presentation skills + technical skills (prefer VMWare/vRealize SME)
Knowledge of FIS' products and services
Excellent decision-making, problem-solving, organization, prioritization, team-building, conflict management and time management skills

Systems Manager Resume Examples & Samples

Broad knowledge of the Enterprise messaging environment and interaction between solutions that provide feature functionality to all corporate users
In-depth knowledge of all of the messaging solution dependencies and their architecture, such as Storage, Network, Firewalls Etc
An understanding of availability for Unified Communications, to provide a highly available environment that is site resilient and has no single points of failure
Ability to automate daily repeatable tasks through the use of Windows PowerShell for Microsoft Exchange, Microsoft Skype for Business Server and Active Directory
Must understand risk around messaging data, and encryption of that data both at rest and in transit
Knowledge of how anti-virus for messaging solutions are deployed and updated to prevent risk of a virus outbreaks in the organization
Knowledge of the legal requirements around the messaging environment such as electronic discovery of messaging data, retention periods and legal hold
Knowledge of secure inbound and outbound email for the organization and features such as DLP, Malware, Phishing, SPAM, Spoofing and Forging
Knowledge of SIP and SMTP protocols for Email and Instant messaging, this also includes PBX and Call manager Gateway interaction for voice and conference calling
Knowledge of how to secure the mobile work force and their devices with corporate data on them, so corporate data is containerized and not at risk to other applications on the device
Demonstrated ability to provide strategy for future messaging environments and organization direction for unified communications
Demonstrated ability to provide direction for Messaging analysis with skill sets from tier 2 to tier 4
Ability to manage daily operations for unified communications and projects and upgrades for the environment, and delegate those tasks to the team

Systems Manager Senior Resume Examples & Samples

Assigns and monitors the work of project team, providing technical and analytical support and direction. Interfaces with external clients or field-based employees on technical matters as needed. May manage small projects or sub-projects
Participates in disaster recovery/business continuity activities as needed
In-depth knowledge of the principles, theories, practices, and techniques for making the activities related to planning, managing, and implementing software projects and programs
Strategic thinker with demonstrated sound business judgment, understanding of the business purpose of each project, and decision making within that context
Demonstrated ability to effectively complete budget preparation, cost management
Ability to drive a flexible staffing model capable of reacting quickly to fluctuations in demand
Ability to champion cross-functional process improvement efforts and leverage innovations across projects

Maximo Systems Manager Resume Examples & Samples

Degree level qualification in Computer Science, Engineering or related subject
Technical and functional expert in the Maximo application that underlies CORMAP
At least one proven deployment of a Maximo system for a maintenance environment
Ability to manage multiple user requirements on complex systems
Experience at requirements analysis and business process mapping
Good general knowledge of IT systems
Solid stakeholder and user management skills
Good communicator, both written and oral
LI-RT1

IT Systems Manager Resume Examples & Samples

Provide IT Operations site leadership in Chennai and Asia Pacific Region
Provide primary reporting interface to IT Operations Management at Gigamon Headquarters
Provide leadership with technologies such as Office 365, OKTA or equivalent SAML SSO, Windows 2012r2, Active Directory, VMware, Linux, and monitoring technologies
Provide planning for and maintenance of Gigamon Engineering Labs and IT Data Center both on site and remote HQ during US off hours
Operate as the lead and primary resource on projects, including planning, resource allocation, issue resolution, negotiating with vendors and customers, and reporting status to management
Adhere to Corporate SOX controls and assist with quarterly audits
Flexibility to work in a dynamic, fast-paced environment with rapid technology changes and complex customer demands
Must be able to outfit, organize and maintain both a computer room environment as well as interact directly with Saas vendors for infrastructure and application
Must be able to rack and stack servers and networking gear as the position is very hands on
College Degree in a technology focused major
10+ years with strong experience with Virtual Technologies Including but not limited to

Systems Manager Resume Examples & Samples

Manage a team in creating functional and technical requirements, identifying data sources, gathering and analyzing data sets and validate metrics/drivers
10+ years’ relevant industry and/or consulting experience on OBIEE and OBIA
5+ years’ of experience with finance and/or Analytics and Reporting systems. At a financial services company preferred
Prior experience on Essbase applications would be an added advantage
Good data modeling skills on multi-dimensional databases and DW/BI solutions
Should be able to work with off-shore vendors and resources spread out globally

CDM Systems Manager Resume Examples & Samples

Lead SAS and Clinical Data Programming area (SAS BI, QlikView, Spotfire or Cognos) in GSO-DM
Partner effectively with other DM Systems Leads and cross functional leads (e.g. DM Therapeutic Area, Study Management, Global Statistical Programming, Partner services, Data Element Standards Governance, GRAAS, IS) to pursue opportunities in developing business cases, driving and realizing potential operational efficiencies and effectiveness, and improve delivery cycle time and quality
Serve as key process expert representing SAS & Clinical Data Reporting (CDR) service remits, in support of key process transformation projects, functional governance groups, and/or cross functional systems integrations
Partner with FSP Operational Lead in maintaining consistent compliance to established Amgen processes and best practices for the FSP deliverables
Partner with FSP Operational Lead in managing CAPA related to the SAS / CDR quality delivery or compliance issues
Provide technical and business process input / expertise on new and emerging technologies/vendors for clinical trial execution
Serves as the document author for process SOP or manuals and owner for the corresponding guides and tools (e.g. templates, checklists etc)
Assist in audit preparation and responding to audit findings (internal or external)
Contribute and lead process development and improvement projects, both internal and external to the GSO-DM
Gather & analyze performance metric dashboards
Support programming of blinded data and review of tables and listings of blinded data
Mentor and train junior staff

Global Industrial Control Systems Manager Resume Examples & Samples

Bachelor's degree or higher in a relevant technical/engineering discipline
8+ years of experience in the design, deployment and operational support of Industrial Control Systems in coatings or a similar industry
Ability to envision the end goal by taking others along a roadmap and achieving results while quantifying cost/business benefits over time
Good team player and network builder who can gain respect, inspire and make people run with ideas and proposed change
Willing and able to travel globally for 30-40% of the time
Excellent communication, presentational and situational leadership skills including fluent written and spoken English

Controls Systems Manager Resume Examples & Samples

Have a complete understanding of the vehicle controls systems, all features and module interactions to help address system level issues
Chairs Vehicle Controls Integration Team (VCIT) to bring all the pertinent software stakeholders to a single forum (LDE, VSE, VSIE, PT, DREs, PEs, durability, safety, etc)
Lead execution of the Vehicle Software Configuration Management (VeSCoM) software releases
Create and administer VeSCoM event Folder in SharePoint, request and track folder population of data files and 3PD sheets
Prepare vehicle usage needs for controls team for GVBR
Participate in vehicle build events and Buy Off Rides as required
Adhere to all safety precautions and requirements, and treat safety as the top priority during all work activities
This position requires the ability to legally operate a motor vehicle on a regular basis
Candidate should have one of the following engineering degrees: BS in Electrical Engineering, Aeronautical Engineering, Computer Science, and Mechanical Engineering
Strong understanding of major automotive systems and subsystems
Strong program management experience
Knowledge of serial data communications
Experience with and/or knowledge of relevant technologies (eg. EPS, Infotainment, Active Safety, CyberSecurity, AUTOSAR, Electrification Controls)
Experience or knowledge of relevant tools (eg: Matlab, Simulink, Vector, CANalyzer, Neovi)
Demonstrated ability to manage multiple projects and assignments independently with a high accountability for results
High level of oral and written communication skills
Demonstrated technical and professional skills in job-related area required
Demonstrated self-starter who will flourish in dynamic and fun team work environment preferred
Candidate should have one of the following engineering degrees: MS in Electrical Engineering, Aeronautical Engineering, Computer Science, and Mechanical Engineering
Knowledge of GM architecture and product line timing
Knowledge of embedded software development, testing and associated tools
Understanding of calibration systems
Knowledge of requirements engineering process (FMEA, Preliminary Hazard Analyses)
Knowledge of system reliability, safety, monitoring, and diagnostic technologies and processes
Understanding of vehicle instrumentation and data acquisition systems

L&D Systems Manager Resume Examples & Samples

Total package circa £60k - £75k (depending on experience)
Global lead for Learning configuration across all Learning Management Systems across Centrica
Performs Learning Management functional and technical system activities - business process configuration; security fundamentals, reports & integrations
Collaborates with HR senior leadership and Centre of Excellence, senior technologists and business partners to define business processes, analyse operational efficiencies, test and implement creative solutions and measure delivery results based on business need
Prepares and/or evaluate change requests, leads and manages milestone sign-offs, identifies risk and mitigation strategies
Participate in all phases of system and integration testing, as required, including creation of test scenarios, performing functional tests, support of users during testers and defect resolution
Lead on resolving escalated support requests
Proactively identify and /or correct errors in Learning Management business processes, employee data or data configuration

Site Based Systems Manager Resume Examples & Samples

Business needs analysis and development of Best Value Whole Life Strategy
Change management (technical and organisational)
Management of the procurement of and delivery by specialist designers and suppliers incl. for safety critical systems for tunnels (~SIL2) or equivalent environments
Secure network design and management in line with industry best practice
Management of Security and Resilience within ISO27001/22301 or equivalent environments
Working with Operational Teams who are dependent on system functionality
Managing system maintenance teams (patching, renewal and the like) whilst minimising impact on system performance / availability
Full drivers License
Flexible approach to work and be available to work over evenings and weekends
Flexibility to work across all M25DBFO sites
Commitment to great customer service standards
Must demonstrate a high degree of self-motivation
Strong Communication skills, both written and verbal
Calm under pressure
Good analytical, listening and problem solving skills using information effectively to consider options and outcomes; good attention to detail
Tenacious; adaptable and team oriented
Chartered / Professionally qualified engineer
Trained in established delivery methodologies Prince / ITIL
Lead auditor ISO27001 / 22301
Lean practitioner
Used to working in a performance driven environment
NEBOSH / IOSH training

Senior Systems Manager Resume Examples & Samples

Manages the information systems functions for the FIS loan origination product group to provide adequate technical support for new product or process developments, production, and product problems, or to identify possible new areas for technical exploration
Consults with management to analyze information technology needs and determine scope, objectives, and priorities of technical projects, technical systems capacity, budgeting requirements and IT acquisitions
Develops financial estimates for operating and/or capital expenses expected from meeting team deliverables; including financial forecasting, purchasing decisions, and staffing related costs for new or existing products or company initiatives
Assigns and monitors the work of project team, providing technical and analytical support and direction. Interfaces with external clients or employees on technical matters as needed. May manage small projects or sub-projects
Broad knowledge of architecture of enterprise level information technology hardware (e.g., WAN, LAN, application servers, database servers, storage systems) and software platforms
Broad knowledge of information technology functions including information systems design and development, systems planning, programming, operations, architecture, data processing, data security, networks, systems support, and analysis
Broad knowledge of basic IT technologies (i.e. operating systems, network devices, software development and architecture)
Broad knowledge of emerging technology issues and trends
Excellent decision-making, problem-solving, organization, prioritization, team-building, and conflict and time management skills
Proven project management skills of multiple large and/or complex projects (i.e., projects involving many activities and deliverables or that have a major impact risk/value to the organization)
Skill in the design, implementation, maintenance and day-to-day operation of information technology infrastructure components (e.g., LAN, WAN, computer systems and peripherals)
Ability to proactively address difficult issues and effectively handle demanding or upset clients

Senior Systems Manager, Director Resume Examples & Samples

Assess the impact of new application systems, processes, technology, physical location changes and processing priority changes on contingency plan. Analyze exposure/risk/vulnerability of applications to the overall success and existence to the Bank. Ensure that applications needed to support the essential needs of the Bank are provided in times of system failure or disaster
Drive change to consolidate and simplify Item Processing Technology Platforms
Manage and build a world-class team, retaining top talent and recruiting industry leaders
Understand the risk appetite of the firm and appropriately manage systems, projects and operations within these parameters
Must have 10+ years of experience working as a Senior Technology Leader in Financial industry
Subject Matter expertise in Image Processing, Image Archive management and other Financial Services related Technologies
Strategic, creative, and innovative mind
Experience in creating trending, metrics, and management reports
Strong influencing skills and credibility to interact at all levels

Enterprise Systems Manager Resume Examples & Samples

Oversee the design and implementation of enterprise infrastructure solutions for servers, storage, and database administration
Develop automated server, storage and backup provisioning solutions
Collaborate with stakeholders to identify technology solutions supporting the organization business needs
Plan future growth of server and storage infrastructure through monitoring and managing current capacity, analyzing demand, projecting and forecasting capacity growth requirements, and identifying and implementing the appropriate infrastructure solutions
Manage, coordinate, and communicate external vendors technical activities on the servers
Establish business recovery standard practices
Maintain an accurate inventory of servers and utilization
Perform procurement analysis of material and software for future acquisitions
Maintain compliance with all audit standards
Provide both mentorship and technical leadership

Senior Systems Manager Resume Examples & Samples

Manage a worldwide team of six direct reports (five in Fort Lauderdale & one in Bangalore, India) providing both formal and informal coaching as required
As the SCM Systems Subject Matter Expert, architect highly complex technical SCM solutions. Ensure complete and accurate documentation of business requirements, as well as translation to technical/functional requirements, in order to assure projects go-live on time with no defects
Drive consensus of SCM business requirements for systems enhancement projects
Own the SCM roadmap for Straight Through Processing (STP), in other words no-touch ordering
Follow the 8D problem solving methodology to troubleshoot, identify root cause, and resolve production issues
Manage portfolio of SCM technology-based projects, from inception through close-out, presenting current state/issues/risks at regular Gantt review meetings with the SCM leadership team
Approve scripts that have been designed for User Acceptance Testing. Sign-off on UAT on behalf of SCM
Manage high-risk projects
Achieve performance results based on mutually determined quarterly goals

Systems Manager Resume Examples & Samples

Managing the daily operations of the Government’s support services
Managing staff, including hiring, training, scheduling work assignments and conducting evaluations
Monitoring response times, evaluating user satisfaction levels, and making recommendations for improvement
Evaluating and managing technical support systems’ hardware and software and making recommendations regarding upgrades or changes
Negotiating, writing, and reporting on internal and external service-level agreements
An MCSE or other current certification relevant to the candidate’s work area
IAT Level II certification

Systems Manager Resume Examples & Samples

Develop & implement plans and budgets, identifying when modifications or alternate actions need to be taken, while ensuring budget, service and quality targets are achieved
Exercise judgment in identifying issues, modifying plans as business conditions change. Develop recommendations for changes in plans
Responsible for developing, motivating, coaching, advising and managing a team of systems specialists to provide optimal systems support to clients
Negotiate time and resources across departmental boundaries
Ensure appropriate systems development, documentation, and project management processes are being utilized
Contribute to the development and creation of project objectives and plans by challenging and raising awareness of potential issues and alternate solutions
Participate in the formulation and development of short range plans and support policy development
Develop relationship with client and system departments facilitating ongoing communications between areas
Manage and negotiate priorities and projects with client areas and systems management utilizing cost/benefit approach
Interact with vendors to ensure contractual compliance
Ensure that documentation is created and maintained
Identify training and development needs
5+ years as systems professional and/or supervisory experience at a senior level as well as experience successfully managing projects and/or teams
Thorough understanding of client & company’s business operations and an awareness of current issues
Strong planning, communication, influencing, and conflict management skills. Proven development and motivational skills
Demonstrated ability to exercise flexibility and judgment in a changing environment
Effective conceptual, diagnostic, analytical and problem solving skills
Well developed presentation skills
Ability to effectively evaluate and apply IS and project management methodologies and ensure that the necessary technical resources are supporting projects and systems
Experience Managing a team, a plus but not required
Understanding of DevOps and SAFe (Scaled Agile Framework), a plus but not required

Systems Manager Resume Examples & Samples

Be responsible for all systems and IT staff
Support for Hardware and software
Support and develop WMS
Increase efficiency of DC operations (reduce cost, improve productivity) with total supply chain in focus
IT management of automated silo
Proactive responses to ensure WMS/automated silo maintains operations
Develop and implement needed technology in the DC
Be part of Warehouse Management Competence Network in DS NA
Ensure security and integrity of systems and data
Manage Systems and Hardware through budgeting, purchasing and maintenance
“Subject Matter Expert” WMS
Have a clear understanding of , and passion for IKEA values and principles
Support and execute the ideals of "The Human Resource Idea" with regard to recruitment, training, development and leadership of the Team function
Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of coworkers and customers
Supports SD and CD Business
3-5 years DC experience
University degree (logistics, engineering, IT management, or related technical field) is preferred
Detailed knowledge of Warehouse Management System and Order Management Systems
Act as an internal consultant, providing high-end technical support
Strong logistics background
Some knowledge of Windows XP, SQL/BRIO Query and MS Office applications
Strong analytical, mathematical and computer skills
Action oriented team player that is self-motivated and confident in making independent decisions
Use creative problem solving skills in conjunction with IKEA core values
Communicate and partner with co-workers across all levels of the organization
5-10% domestic and international travel

Systems Manager Resume Examples & Samples

5+ years working in distribution or logistics, preferably with 3 plus years with proven experience in warehouse systems
University degree (logistics, engineering, IT management, or related technical field)
Knowledge of Distribution Center Operations, detailed knowledge of Warehouse Management System and Order Management Systems
Ability to act as an internal consultant, providing high-end technical support while at the same time allowing the local team to learn, understand, support and own the solutions and systems. Proven ability as a patient, experienced trainer at all levels of the organization
Some knowledge of Windows XP, SQL/BRIO Query, and MS Office applications
Interest in training and providing educational support to other co-workers

Test Systems Manager Resume Examples & Samples

Defines vision, strategies, objectives and company metrics for the department
Drive and collaborate with different departments to achieve required company objectives
Responsible for department QCDSM (Quality, Cost, Delivery, Safety and Morale)
Exemplify implementation of accountability, discipline, moral conduct and 5S
Responsible for the hiring, training, development, organization and direction of the department
Responsible for planning headcount, equipment and expense budget
Review, approve and improve company standard specifications

Treasury Systems Manager Resume Examples & Samples

Bachelor's Degree (or internationally comparable degree) – Computer Science, Management Information Systems, or related discipline – Preferred
Experience using Virtual Trader and Oracle GL – Preferred
Experience with Microsoft Office Suite products or equivalent software (e.g., Access, Excel, etc.) – Preferred

Systems Manager Resume Examples & Samples

Assigns and monitors the work of project team, providing technical and analytical support and direction. Interfaces with external clients or field-based employees on technical matters as needed
May manage small projects or sub-projects
Knowledge of application deployment (SDLC) practices
Knowledge of Windows, UNIX, and Linux operating systems
Knowledge of server management processes

IT Systems Manager Resume Examples & Samples

Strong technical IT background and able to communicate technical terms to non-technical audience
Able to maintain influence and strong working relationships with delivery stakeholders (Senior management, sponsors, suppliers)
Strong commercial and programme experience

Human Capital Systems Manager Resume Examples & Samples

Minimum of 5-7 of experience working with HR systems or related technology projects
Minimum Bachelor’s degree
Experience working with Oracle Fusion or related systems
Working knowledge of Santander’s technical interfaces
Spanish language skills strongly desired
Proven client skills
Experience managing multiple projects including tight deadlines and complexity
Experience with taking a project from inception through business requirements through UAT to implementation
Strong communication & organization skills
Ability to work flexible hours during implementation and other critical project times

Systems Manager Resume Examples & Samples

Day-to-day management of the Data Center Network Design team
Accountable for the uptime and operational integrity of data center network infrastructures
Contribute to the planning, design, and implementation of new locations and data center expansion in line with business objectives
Stay abreast of new technologies and best practices to introduce new features across the organization
Ensure connectivity and bandwidth for employees and contractors
Ensure accurate monitoring, logging, metrics, and alerting of network connectivity
Troubleshoot network performance issues
Support network issues from wireless access to transit
Management of multiple projects simultaneously
Occasional air travel required
8+ years of Network Engineering experience
5+ years supporting Cisco switching and firewalls
Experience in supporting high volume Internet sites from the edge/core to access layers, including firewall and load balancing
Proficiency on network platforms including: Cisco & a10 infrastructures
Expert understanding and hands-on experience with routing protocols and configuration, specifically MPLS, and BGP
Strong understanding of 802.11 a/b/g/n radio technologies
Familiarity with cloud-based architectures in public and virtual private cloud environments (AWS)
Scripting and automation experience using Perl, Python, etc. to help streamline routine network configuration tasks
Firm grasp and experience in troubleshooting networking protocols such as IPv4, IPv6, STP, 802.1q, OSPF, BGP, MPLS, LDP, VRF, and IPSec
Thorough knowledge of TCP internals and other Layer 4-7 protocol such as HTTP, SSL, DNS, etc
High degree of familiarity with fundamental networking/distributed computing environment concepts; ability to configure Mac, UNIX and Windows server networking
Experience in helping to evaluate and implement Network Management systems
Familiarity with network monitoring and troubleshooting tools such as SolarWinds

Scada Systems Manager Resume Examples & Samples

Provide leadership and manage the SCADA department
Drive project and performance objectives and goals
Ensures financial targets and project obligations are met or improved
Work closely with the technical support groups and operations team
Implement or oversee the implementation of SCADA modifications to support system changes
Understand pertinent compliance requirements for wind farm operations
Help develop automation technical guidelines and other field automation related documents
The candidate must have proven design and deployment experience with SCADA, networking, and telemetry collection systems
Effectively manages day to day activities of projects, enhancements, vendors, suppliers, technicians, and specialist consistent with the company’s expectations
Develops process and guides team through accurate and timely root cause analysis of SCADA system issues
Identify opportunities for applying the SCADA and Automation capabilities to add value to the business and operations
BA/BS in Computer Science or equivalent experience
A minimum of 5 years SCADA management experience is required
Must be able to work 24x7x365 in a rotational support schedule
Strong analytical and time management skills
Strong verbal and written communication skills and analytical skills

Scada Systems Manager Resume Examples & Samples

Manage the SCADA Network and PI engineers. Insure SCADA systems, telemetry, and programs are properly maintained and installed
Develop department budget, manage projects for SCADA and business group security
Review technical drawings and maintain SCADA documentation
Bachelor’s Degree in Electrical Engineering
Preference for wind industry experience with numerous vendor SCADA systems
Understanding of NERC Standards and CIP compliance

Control Systems Manager Resume Examples & Samples

Related Engineering degree: Electrical, Electronic, PLC Automation , Controls, Computer Science
Commercial Engineering experience in heavy industries such as power plants, energy, aerospace, Oil &Gas, military, or automotive industry
Interfacing with technical suppliers, specialist consultants
Interfacing with standard large company departments, Operations, QHSE, Contracts, Commercial etc Experience of solving challenging control and automation problems
Experience of working with Project teams and an understanding of the project management process
Experience of producing software for PLC based control systems
Experience of commissioning PLC based control systems in remote environments yards/vessels
Experience of leading teams of control system engineers
Experience of working in an ISO9001 environment and specific awareness of subject related standards including IEC 61508, IEC 61131, IEC 61511
Have experience of working with corporate libraries and source code
Familiarity with various PLC systems, SCADA, Drives and supporting Software. Specifically Siemens and Schneider systems
Previous experience in a Service Delivery Role. Ideally within an Operational Service Environment with regular and consistent exposure to complex control system Infrastructure, Hosted Services, Support Teams, Cross Business Stakeholders
Proven, demonstrable record of pro-active ownership and fully accountable management of Service Establishment, Transition plans, with proven ability to drive and influence timely and successful out-comes
Strong working and practical understanding of ITIL processes and Operational Technology
Experience of working within a GLOBAL organisation
Ability to influence and lead conversations across technical and non-technical teams
Relationship management, an individual that has gravitas and can handle / diffuse conflict
Experience of Service Reporting and Service Management task administration, management of supplier services
Strong analysis ability and problem solving skills
Ability to work within a dynamic, fast paced environment and react to short term deadlines and breakdown situations
Service Manage Control System Technology to the global Vessel Fleet and connected assets
Facilitate service delivery meetings with key stakeholder department Managers
Manage a technical team of Control System and Electrical Engineers. Hiring, Performance management, career development, skills gaps, training etc
Ensure the team are delivering against a defined set of deliverables
Drive the creation and execution of an overall control system technology strategy in line with industry best practice
Propose cost saving, new technology and process improvement ideas pro-actively
Manage the relationship with key vendors
Build, and own, control system technical documentation and ensure this is kept up to date
Developing functional specifications and completing full functional tests
Supervise in house design of in PLC control systems, HMI interface, Ladder logic, software backup, planned maintenance, testing and simulations, change management
Creation of equipment ‘control’ specifications and leading of technical negotiations with suppliers of Control System team
Handling incident and problem solving, ensuring that issues are dealt with and escalated efficiently and senior managers receive concise Executive Summary
Manage Control System Audit cycle
Total Quality Management and Continious Improvement
Build and maintain internal control system support network (direct reports and technical support roles)
Build wider ‘Control System’ network with ‘One Manufacturing’ and FMC

Electrification Controls Systems Manager Resume Examples & Samples

Single point contact for vehicle controls systems, including communications with program teams and SMT leadership
Have a thorough understanding of the electrification systems in a vehicle, including but not limited to Electrification Controls, High Voltage Batteries, On and Off Board Charging Systems, and Electric Motors
Understand the integration of the electrification systems with the base vehicle and what changes are necessary
Understand all of the vehicle controls systems, all features and module interactions to help address system level issues
Create and lead execution of Controls Development Plan (CDP) which includes VeSCoM Timing, ECU Status, Vehicle Functionality Rollout Plan, and DVUL Safety Levels
Identify issues with progress of advanced development activities (vehicles, benches, simulations, etc.) that will impact program deliverables
Ensure complete VeSCoM package is posted, locked down, and send communication to team indicating completion and safety level
Lead program change control process for all vehicle controls systems
Provide direction to program Controls Integration Engineers (CIE)
Candidate should have one of the following engineering degrees: BS in Electrical Engineering, Aeronautical Engineering, Computer Science, Mechanical Engineering
Minimum of 7 years of software/controls experience
Strong understanding of electrification systems
Distributed control system feature development
Knowledge of hardware and software interfaces
Understanding of verification and validation processes
Proactive / results driven individual with high levels of initiative
High level of interpersonal skills to work independently and effectively with others
Exhibits appropriate interpersonal styles and communication methods to work effectively with business associates
High level analytical ability where problems are unusual and complex
Demonstrated self-starter who will flourish in dynamic and fun team work environment

VR Systems Manager Resume Examples & Samples

Drive our systems-level architecture and SDK for mobile products
Serve as the developer-facing leader in exposing this world-class API to numerous partners
Build software engineering teams for the various SDK and systems components
10+ years of experience building and leading multi-team software engineering organizations delivering world-class products
BS in Computer Science or equivalent experience
Experience building and executing on technology and product development roadmaps in parallel
Understanding of product development processes
Technical and architectural knowledge in one or more areas of platform development, API design, or multiplayer gaming
History of managing multiple teams delivering novel consumer products

CDM Systems Manager Resume Examples & Samples

Serves as the Operational Lead for the EDA/EDI operational area within the Clinical Study Design & Programming group
Accountable for quality delivery and competencies within the EDA/EDI service area
Partner with FSP Operational Lead in managing CAPA related to the EDA/EDI quality delivery or compliance issues
Lead or contribute to key or interdepartmental initiatives / projects with particular focus in system or process improvements
Serves as the document author for process SOP or manuals and owner for the corresponding companion guides and tools (e.g. templates, checklists etc)
Facilitate rapid issue resolution through others (internal forces and FSP)
Effectively partner with cross functional support groups (i.e. Amgen IS, EDC Operations, Technical Services) to address potential systematic or technical vendor quality issues
Act as process SME and provide support to internal staff or providers
Authorize appropriate systems access requests for FSP EDA or EDI staff members
3+ years of experience in Base / Advance SAS programming
3+ years of experience in a technical role within clinical data management, clinical development, or IS/IT
Experience in leading and overseeing a specific operational team or external vendors (internal team, FSP, CRO, central labs, imaging vendors etc)
Effective partnering and client management skills creating productive engagement capabilities to meet stakeholders and clinical study teams
Experience and ability creating and effectively presenting concepts and materials to senior management levels
Candidates will demonstrate project management and technical expertise, attention to detail, and excellent documentation and communication skills
Has operational experience in handling potential unbinding clinical data and file transfer technologies (MOVEit, box etc)
Excellent time management and organization skills
Will have sound problem resolution, judgment, and decision-making abilities
Will be able to work well in a global team-based matrix environment with minimal supervision
Working knowledge of industry standards such as CDISC LAB, CDASH and other standards initiatives desirable
Knowledgeable in Good Clinical Practices, and Global Regulatory regulations as necessary
The manager will be a highly motivated and results-oriented individual with the flexibility and creativity to excel in a multi-project, high-pressure environment. The manager will command respect from peers and with strong negotiation skills, he or she will be able to address conflict head-on and facilitate rapid resolution to issues. He or she will have extensive clinical trial technical experience and leadership expertise
Proven capability of overseeing and effective partnership with external vendors or service delivery partners in delivering DM systems support or study deliverables

Global Systems Manager Resume Examples & Samples

Ensure that the Lonza Global DMS and SAP LSO systems are managed, implemented, and kept under validation control on a global basis
Conduct roll-out and upgrade projects and projects for modified and new functionalities of the system
Act as the Business Project Manager in such projects on a global basis
Act as the chairperson of the global DMS coordination team and the global Training Systems coordination, including establishment and maintenance of these committees
Actively participate in the collection and formulation of new or changed user requirements
Act as project QA responsible in DMS or SAP LSO projects
Coordinate the different ongoing DMS and SAP LSO projects and ensure their timely and efficient completion from a business perspective
Defend, or assist in defending, the validation of the DMS or SAP LSO systems during regulatory and customer inspections
Ensure the DMS and SAP LSO validation document packages are up to date and managed in an efficient and effective way, making use of the internal regulations and the defined risk-based approach
Basic knowledge or experience with MRPII, process control (DCS) and corporate systems

Systems Manager, VP Resume Examples & Samples

Reports to a Senior Manager
Software engineer / Analysts may report to this position
Minimum of 8 years of experience in applications development functions, and preferably, at least 1 year experience as Systems Project Lead
Physical / mental demands
Ability to be on call 24 hours

Systems Manager, Ottawa Resume Examples & Samples

Maintain and promote core technology standards and maintain “best practices” in respect to property systems
Provide team support for properties and offices within the designated region on an on-going basis
Assist with the implementation and maintenance of backup and emergency procedures to ensure integrity of programs and data at all times
Provide 24/7 support for mission critical systems as documented in the service escalation document
Contribute to Technology Services knowledgebase
A+ Certification
Understanding of TCP/IP networks
Understanding of hotel applications is an asset
Self starter with a strong sense of commitment
One year within the Technology Services or equivalent

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Control Systems Manager Resume Examples & Samples

University Degree, B.S. or Master, in Mechatronics, Robotics, Computer Science, Electrical or Mechanical Engineering (or science/technology)
Proven technical experience in developing applications
Ability to resolve complex issues in creative, efficient, and effective ways
Able to provide the customer and company-wide perspective to detailed technical decisions
Experience in IPC/PLC code development and installation of controls solutions, preferred platforms are AB and Siemens
Experience using SQL
Working experience using Linux or QNX platforms
Understanding of industrial networking (Profibus, ASi and Industrial Ethernet)
Flexibility to travel up to 50% across Europe
Fluency in English required. A plus is speaking other EU languages

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Channel Systems Manager Resume Examples & Samples

Collaborate with Channel Operations and IT on the execution of new capabilities
Lead and coordinate systems UAT with project teams including IT, Manufacturing & Supply Chain, and others
Understand Channel’s business requirements for the creation of UAT scripts
Function as the SAP expert, representing Channel on various capability projects
Responsible for all aspects of master data - entry, maintenance, dissemination, and research
Ability to understand systems and data issues, determine appropriate course of action to correct, and work as appropriate to correct them
Understand inputs/outputs, impact solution and process flow to enable best and most efficient data management/ensure data integrity
Bachelor’s degree required (preferably in Business) or equivalent professional work experience
1+ year SAP experience
1+ year proficiency using Microsoft Excel
1+ year in UAT, systems test, IT, Manufacturing & Supply Chain or related function
Industry knowledge in Supply Chain
Detailed oriented & thorough
Excellent planning and time management skills, the ability to simultaneously manage multiple projects with aggressive timelines and be able to prioritize work accordingly
Strong Proficiency using Microsoft Office Suite, OneNote, SharePoint

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Assessment Systems Manager Resume Examples & Samples

Assists in design and development efforts of AMT functionalities, including assessment documentation and reporting, accreditation, field experience including affiliation agreement management, etc
Assists in AMT administration and supports technical liaising between Office of Assessment and technology departments
Works with colleges/schools to understand current standard operating procedures and write user stories to better support their needs within the AMT
Writes business requirements for AMT functionality and ensures proper implementation by technology departments and assessment vendors
Provides day-to-day AMT user support, including troubleshooting AMT user issues and addressing access issues
Responds to escalated TAC tickets regarding the AMT
Provides regular focused AMT trainings
Assists in designing and implementing processes for assessing programmatic student learning outcomes, university learning goals, and general education, as well as assessment of student support services units, centers, and offices
Supports the College of Education student teaching and field experience evaluation processes
Master’s degree in Education, Business, Technology, or related field required
Two years of experience in higher education required
Two years of experience in outcomes-based assessment of student learning and institutional effectiveness required
Experience with TK20 preferred
Experience with Blackboard and or LMS preferred
Higher education teaching experience preferred
Experience in developing and conducting workshops for administrative staff preferred
Strong experience with electronic assessment management systems, ePortfolios, learning platforms
Demonstrated experience in managing multiple projects, meeting deadlines
Excellent oral, written, and interpersonal communication skills
Proven knowledge in project management software applications
Strong analytic, organization, and project management skills

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Epic Client Systems Manager Resume Examples & Samples

Provide client support and technical issue resolution via email, phone and other electronic medium
Monitoring, troubleshooting and maintenance of the operating system and system software products in support of business processing requirements
Provide local and remote system support and server administration to the Epic presentation and middle tier layer comprised of Linux, Unix, Microsoft, vmWARE, Citrix and Epic components
Perform administration and troubleshooting various components including server hardware and backups

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Seafreight, National Systems Manager Resume Examples & Samples

Manage, implement and test new system for the Canadian organization
Manage, utilize Seafreight Systems in order to improve productivity
Provide up-to-date operational system knowledge and methodology
Ensure system support can be given to all users in the country
Process improvements for the country
Problem solve for daily issues and requires the research into the larger problem in order to fix the route cause
Create detailed functional requirements for IT
Ability to identify and bring forward system driven solutions by either leveraging existing IT systems or strategically identifying value add IT enablers
Manage the implementation/testing of new system releases involving operations in the testing
Provide 2nd level user support for CIEL/SeaLog and Seafreight related applications
Represent Canada for Seafreight systems
Assist the North American team when needed
Other adhoc tasks as required
Bachelor's Degree in Process Engineering, MIS, Business Administration, or relevant experience
5+ years’ experience in Freight Forwarding, transportation, or logistics industry
5+ years of experience managing strategic and organizational aspects of business transformation projects
3+ years’ experience managing programs with multiple projects/work streams and/or multiple phases. May include implementation of multiple products, organizational transformation, business consolidation, etc
Experience in managing diverse teams made up of client, consultant and third party participants
Solid presentation skills - ability to present status and issues senior management
Comfortable in discussing issues, strategy and negotiating with management
Excellent communication and relationship building skills, problem solving and analytical skills
Relational database experience and strong statistical and critical thinking skills
Demonstrated ability to think outside of the box when the “traditional” analytical tools cannot be utilized
At ease in discussing enabling information technology solutions and partnering effectively with IT
IT Language for AS 400/Java
Six Sigma certification is considered an asset
Kuehne-Nagel Operational Systems and processes are considered and asset
EDI Mapping is considered an asset
Flexibility to travel locally, nationally and internationally

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IT Systems Manager Resume Examples & Samples

Consistently offer professional, friendly and engaging service
Supervise the hotel’s day-to-day IT activity ensuring all standards are followed
Assist in the proper backup of all business related, user relevant data
Schedule routine, preventative maintenance and daily clerical functions regarding integrity of computer systems
Support and maintain the hotel’s stand alone systems
Troubleshoot network issues as required
Liaise with hardware and software vendors on a regular basis to remain current with technology changes
Install software/hardware upgrades in compliance with the Company’s policies & legal requirements
CompTIA A+ certification required
Novell Certified Netware Administrator preferred
Microsoft Certified Software Engineer preferred
Highly responsible & reliable with exceptional attention to detail

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Warranty Systems Manager Resume Examples & Samples

Little understanding of the business
Understanding of the team
Understanding of the function/department
Overall knowledge of the industry/other industries?
Needs to understand the products, distribution channel, regions, product codings
Very high level of understanding of the teams’ requirements
High level of understanding the Technical service and Customer support
A general understanding of the industry
MS office proficient, especially Excel and PowerPoint, plus Outlook
Broad level of product knowledge
Another European language would be an advantage. English fluency
An in-depth knowledge of business information tools and databases e.g., COGNOS, to an expert level
Familiarity with AGCO’s business a distinct advantage, particularly the Parts operation
Understanding of the dealer network
Educated to HND level, or equivalent

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Systems Manager Resume Examples & Samples

Working in a sizable team with a mixture of local & offshore developers
Leading a development team of 4 developers (or above)
Hand-on experience in any of the following: Oracle database, SQL programming, UNIX scripts
Experience in financial / life insurance industry preferred
Proactive, self-motivated and adapted to changes
Able to work under pressure and meet tight schedules

108

Systems Manager Resume Examples & Samples

Own all tools and systems used by the brokerage team
Build monitoring for those systems and track system health in automated ways
Managing, enhancing, and troubleshooting systems integrations
Partner with technology teams for timely resolutions of system issues
Develop appropriate permission concepts and implement them
General management of system processes and workflows
Maintain appropriate level of documentation of systems
Provide training to new users or create reusable training modules for the team
Ensure backups of all used systems
Support brokerage team with the automation of manual tasks
Extract data from the systems and create performance reports for the team at various levels
Identify opportunities to enhance the system or processes based on insights from performance reports
3+ years of demonstrated experience as a system owner/ engineer
Proficiency in hosted / online tools’ server environment
Experience in managing databases (MySQL, SQL Server)
Excellent English skills; Knowledge of other European languages will be preferred
Good communication skills and team player
Strong drive to continuously improve existing structures
Work autonomously with little guidance
Experience using scripting language such as Perl, Python, shell scripts etc. to automate processes
Basic knowledge in Software Development
Experience in setting up and managing large scale systems / databases
Advanced degrees in Computer Science or a related field

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Systems Manager Resume Examples & Samples

Review demands of the region
Analyze requests and design appropriate solutions to meet business needs
Ensure the appropriate monitoring of the infrastructure
Testing of disaster recovery plans for the environment
Maintain policies and procedures supporting the best practices
Provide third level of support to our local IT administrators (worldwide coverage)
Fast learner, with strong analytical & conceptual skills, a creative mindset and good communication skills (able to present information clearly and concisely)
Must be communicative, motivated, rigorous and stress-resistant
Knowledge in Prince methodology is considered as a plus
Flexible working hours; travels can be expected
At least 2 years directly related IT experience
2 years experience in Microsoft Server Operating Systems administration
4-6 years of practical experience in a distributed systems environment
Experience in ITIL is required
Experience in Data Center environment (Virtualization, Blades, SAN, Remote Management) and Backup and Disaster Recovery process, WAN Vendor management
Experience with router configurations, hubs, switches, print servers is preferred
Experience with TCP/IP, DNS, DHCP is preferred
Experience with Arcserve, Backup Exec is preferred
Project Management experience is preferred

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Grants Systems Manager Resume Examples & Samples

Experience with grants management life cycle
College or University work experience
Prior experience as a grants administrator and process improvement
Experience with Cognos BI tools

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Systems Manager Resume Examples & Samples

A complex business application, as a programmer and/or analyst
Business analysis experience with technical and non-technical staff
A broad range of computing environments and systems, including PC's and client/server systems
Supporting a broad range of clients (all organization levels, technical and non-technical) in a customer-oriented position
Training customers in computing applications
Current PC hardware
Application development with tools such as MS Access, SQL and JAVA
Experience with Document Imaging Software preferred
End-user reporting and analysis tools such as BI Publisher, OBIEE, PeopleSoft Query and MS Excel
Operating systems such as Windows and Microsoft Office
A working understanding of Network administration using Active Directory

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Ebiz Systems Manager Resume Examples & Samples

Must be customer focused with demonstrated ability to form productive relationship including business leaders, IT personnel and project leaders
Sound understanding of a company’s business and technology strategies and established business process areas and the ways in which technology may impact and enhance business processes
Strong technical skills to be able to evaluate technology and process alternatives
Good written skills as well as high interpersonal skills
Strong problem analysis and influencing / networking skills
Should have a proven track record of delivering results in one of the following three areas
Stakeholder Relationship Management
Service Level Strategy and Management

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Powertrain Systems Manager Resume Examples & Samples

Develop strategy to increase volume for the North American Powertrain business to 160 MUSD by 2020
Coordinate and manage the Powertrain business development activities and the Powertrain R&D resources and associated operations groups
Coordinate Powertrain sales and proposal activities to ensure high quality offerings and subsequent orders to our customers
Develop and execute a sales pipeline plan that results in a better 70/30 Automotive Industry (AI) to General Industry (GI) balance of projects for the Powertrain system business
Develop a rolling per quarter backup Pipeline list to support more 50% of yearly orders
Coordinate Powertrain R&D activities that will result in competitive and industry leading future powertrain product, processes and systems offerings
Work with Sales Management to develop and manage yearly sales commissioning program for sales representatives
Participate and support in global Powertrain coordination and strategy planning meetings
Report out monthly the US Powertrain P&L activities, forecast updates and financial results to Local and Global Powertrain leadership
Continuous improvement culture to improve processes and reduce man hours
Bachelor's Degree AND 15 + years sales and or proposal or Operations activity related OR
Master's Degree AND 13 + years sales and or proposal or Operations activity
15 + years sales and/or proposal or Operations activity experience related to automotive Powertrain automation industry
5 + years' experience in managing cost centers, depart budgets, running a P&L with a minimum of 50MUSD of yearly revenue and more that 75 direct / indirect personal responsibility
Experience and capability of working with resources and teams globally is necessary

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MLM Senior Systems Manager Resume Examples & Samples

Provide strategic and tactical leadership to the department
Provide MLM Compensation Plan design
Creation of MLM compensation plan models
Oversee design and implementation of solutions by providing expertise in the area of compensation plans in general and MLM compensation plans in particular
Provide strategic direction, guidance, and management of the company’s commission engine, payment processing, and member processing
Support the facilitating of organizational change by providing communications and training related to compensation plans through analysis of actual results and trends
Conduct and maintain key systems integrations
Advise on compensation plan cost models on compensation plan changes
Help to communicate compensation plan features, policies and procedures to compensation administrators to ensure understanding and consistent administration of the plan
Respond to internal commission inquiries and assist management with complex compensation issues as necessary
Ensure that all research, analysis and documentation related to compensation are in compliance with company policy and are auditable
Analyze and interpret reports for senior management providing recommendations to guide business decisions
Actively participate in testing activities associated with new or modified systems to ensure that systems are properly compensating when enhancements or adjustments, new compensation plans, or new Agents contracts are implemented
Act as a key business liaison with development team in checkout flow, back office, and membership sign up
Oversee departmental operations and function
BS/BA degree in Mathematics, Statistics, MIS, Computer Science, or equivalent work experience
8+ years' professional Technology experience
3+ years leadership experience with ability to lead and drive operational initiatives
5+ years MLM Systems
Expert knowledge of MLM compensation plans (uni-level/binary/matrix...), party plans, etc
Experience performing independent in-depth analysis, modeling and testing of compensation plans
Strong analytical skills having strong aptitude for math, analytics and/or statistics
Proficient creating SQL queries and extracting data from multiple technical sources and platforms
High standard of personal performance, independent thinker, works effectively in dynamic, fast-moving, constantly changing environment
Strong project management and problem-solving skills with the ability to diagnose and meet business demands
Ability to be highly productive with limited oversight on day to day direction
Exceptional ability to visually present and communicate data, analyses and findings
Detail oriented, strong organization skills and ability to work independently
Cross-functional collaboration skills

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DC Systems Manager Resume Examples & Samples

Ensure all system configurations are in place to maintain common usage through out the DS organization to support best practices and one IKEA
Responsible for project management and financials, investment requests, purchasing, contracts and payment for all equipment and services
Select, define requirements and negotiate with and manage relationship with internal and external suppliers of hardware and software
Participate in overall warehouse layout design to ensure systems support operations in the most efficient manner
Support the DC’s operations to improve efficiency by reviewing configurations and managing change requests to existing systems and coordinate their implementations
Provide education to system users and document processes and procedures
Define requirements and manage process for software and hardware changes and needs with IKEA IT on behalf of DCs
Responsible for system security within the DC’s
Develop tools to assist and support operations and DC management to promote increased efficiency
Ensure systems support the goals of DS and the service agreements with retail
Serve as escalation point from DCs to IT
Represent NA to IOS Warehouse Process Owner Group to ensure highest level of commonality and compliance to IKEA standards concerning warehouse IT and processes. Share best practices between matrix partners in other DS regions. Business support for P3 transport project
Responsible for reporting Key figures for DC operations and retail services. Analyze data to spot negative trends and investigate and provide solutions when necessary
Assume responsibility for other tasks and projects as assigned
1-3 years working experience in related supervisory function (preferably in warehouse operations or service environment)
Ability to implement structural way of working within the area of responsibility
Proven knowledge of social and environmental issues related to warehousing activities
MS Office knowledge
Have detailed knowledge of the warehouse management systems
A general interest in people and motivation from coaching and developing co-workers
Be a dynamic, action oriented leader and team member that is self-motivated and confident in making independent decisions
Ability to properly assign tasks to co-workers and motivate them
Ability to handle systems issues in a proper manner
Ability to communicate effectively with people
A clear understanding of, and a passion for IKEA values and principles
Proven analytical skills and ability to understand different complex scenarios
Considerable amount of time spent physically involved in Distribution Center Warehouse. Ability to handle multiple and changing priorities/deadlines and moderate stress. Ability to communicate with co-workers and manage conflict, if necessary

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General Ledger Systems Manager Resume Examples & Samples

Independently responsible for daily, monthly and yearly general ledger processing, consisting of managing journal entries, allocations, recurring JE's and multi-currency translation; on-going maintenance and reconciliation of department hierarchies and chart of accounts (critical to the integrity of financial data integrity); validate and approve interfaces from all company sub systems; error resolution; manage company-wide updates and maintenance of location master/Multi-Unit Directory (MUD), which is a dependency for many other systems and processes within the company. Lead and coordinate month-end close efforts and management meetings
Manage, train and cultivate the positions of General Ledger Specialist and General Ledger Analyst, working to effectively streamline processes and create efficiencies in the department, while maintaining accuracy and integrity of data within the general ledger financial system
Produce and validate ad hoc reporting from PeopleSoft and Hyperion Essbase for on-demand requests; train users throughout the Company on using the system to its full potential for their specific business needs. Provide group and individual tutorials as needed. Update various GL user procedures for continuous improvement and efficiency
Monitor and reconcile activity related to inter-company activity related to SALT (State & Local Tax) strategies. Special project assignments related to inter-company and tax as required
Manage various aspects of the general ledger & location master systems such as testing, financial report maintenance, update & validation associated with store realignments, store hour changes, store closing and openings, new account and department requests or new allocations
3 – 5 years experience
4 – year college degree in Accounting required
ERP General ledger experience, preferably PeopleSoft financial systems
Microsoft Office Suite (Excel a must)
Mainframe system knowledge

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Systems Manager, Based Resume Examples & Samples

Provide a high level of operational stability for property based technology
Liaise with software and hardware vendors on a regular basis to remain current with technology changes and to suggest improvements or enhancements
Provide after hours support where required
Community college diploma

118

IT Systems Manager Resume Examples & Samples

The oversight and coordinate of the operations of all PAE IT communications and computer systems which enables PAE personnel to continue O&M operations 24 hours a day
Providing standard operating procedures (SOPs) and IT operational standards
The facilitation, oversight and validation for all server backups, archiving, and recovery operations
Being the proponent for all IT related services subcontracts
Providing and/or coordinating any required specialized training of PAE IT and communications site technicians
Facilitating, overseeing, and assisting with the installation, testing, maintaining, updating, and troubleshooting of all PAE hardware, software and communications systems products
Establishing, implementing and monitoring PC standards and procedures to include backup and recovery procedures
Facilitating and/or assist with the identification, evaluation, and correction of hardware, software, and operational problems
Overseeing the development and maintaining of necessary service logs and records
Coordinating required and/necessary hardware, software and systems updates from vendors
Providing technical guidance, and if necessary, one-to-one training to end-users
Developing project plans, implementing, overseeing, and coordinating the involvement of the appropriate staff, clients, and vendors to ensure effective implementation and fielding of new or enhanced IT and communications systems
Overseeing and monitor the timely resolution of user service desk/help desk tickets to include service requests, problem resolution and requests for new or replacement equipment
Monitoring the status of/with manufacturers and service providers of current/”in force” maintenance agreements, warranties, and site licenses
Overseeing, and assist with as necessary, the installation of internet/intranet systems to include servers, firewalls, internet appliances, broadband transceivers, power supplies, racks & cabinets, switches, hubs, fiber optic cables and CAT5 data cable
Overseeing, and assist as necessary, with the troubleshooting of all IT systems to maintain stability and reliability
Education:This position must have a Bachelor’s Degree in Information Technology, Computer Science or related field
Security Vetting: Must have or be able to obtain a Department of State recognized and approved Top Secret clearance and must maintain eligibility at the required security level for the duration of the contract
Language Skills: Strong professional English communication skills, both oral and written
Candidate should have five or more years of related experience working in the field of Information Technology
The candidate must have 2 years’ experience as an Information Technology Supervisor
The candidate must be able to demonstrate problem solving and organization skills
The ability to act independently is required
Candidate must be able to demonstrate analytical skills, researching skills, strong MS Office Suite skills and possess the drive to learn new computer tools
Having a certification as a Microsoft Certified Systems Engineer and Cisco Certified Network Administrator is highly preferred
Prior overseas experience is highly desirable
Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules
Expert computer skills, specifically in Microsoft Word and Excel
Ability to become an active and functioning member of a team

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Global QMS Systems Manager Trackwise Resume Examples & Samples

Ensure that the Lonza Global QMS is managed, implemented, and kept under validation control on a global basis
Conduct roll-out projects and projects for modified and new functionalities of the system. Act as the Business
BSc, MSc or equivalent in life sciences and/or computer science (strong computer skills required)
Expertise in Quality Management, Quality Studies e.g. ISO accreditation or equivalent QMS
Expertise in IT, IT Systems Validation and its application to GMP processes e.g. manufacturing process, laboratory and business systems
Expertise in auditing computerized systems and/or GMP operations
Excellent working knowledge of GMP requirements in the pharmaceutical industry
Recent experience at a managerial level for the QA responsibility for approving validation plans, protocols and reports relating to GMP processes
Basic knowledge or experience with MRPII, document management, process control (DCS) and corporate

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Systems Manager Mmis Remote Resume Examples & Samples

Manages production Information Technology operations for payer functions including: eligibility, claims processing and payment processing
Manages a virtual team of direct and contractor resources for business analysis, development and testing
Manages the release cycle process for promotions to the production environment, presents test results to the client as needed
Oversees the issue creation and resolution process
Plans for and executes projects for federal and state compliance
Manages the development, installation, and maintenance of internal and third party computer programs
Directs and coordinates activities related to the design, development and implementation of enhancements and changes
Maintains ownership of entire Systems operations – from Infrastructure, Network, Change Design, development, project implementation and client communication
Establishes programming standards and program documentation requirements
Reviews current status of system applications and prepares recommendations for improvements
Oversees the change management process internally and with the client
Exercises judgment within defined procedures and policies to determine appropriate action
Frequently interacts with executives for status reporting and establishing strategy
Interaction normally requires the ability to gain cooperation of others
Provides direct supervision to individual contributors and/or subordinate supervisors
Manages team to meet schedules and resolve problems
7-10 years experience working in MMIS and/or Implementation (DDI)
5-7 years experience in running/managing production support IT operations in a payer or State MMIS environment
Minimum of (1) year of experience in Minimum of three (3) years of experience in the design, implementation, and operation of a modern large-scale claims processing system similar to a Medicaid Management Information System (MMIS), and previous experience with an MMIS or components of MMIS
Enterprise level system management experience
Minimum of three years’ experience managing large technical teams (including subcontractors) across multiple projects and disciplines/functional areas
Demonstrated comprehensive experience using software development lifecycle methodologies
Demonstrated ability to manage staff in a complex IT environment
Change management process development and enforcement experience
Previous experience managing an MMIS production IT operations environment
Ideal candidate will live/work in Anchorage, but will consider remote candidate if highly qualified. Occasional travel to the client site would be required

121

Body-in-white Systems Manager Resume Examples & Samples

Develop strategy to increase volume for the North American BiW Systems welding business to 50+ MUSD by 2020
Coordinate and manage the BiW business development activities, resources and associated operations groups
Coordinate BiW welding sales and proposal activities to ensure high quality offerings and subsequent orders to our customers
Develop and execute a sales pipeline plan that results in a better 70/30 Automotive Industry (AI) to General Industry (GI) balance of projects for the BiW Systems Welding (Spot, Laser, Arc & Mig Welding) system business
Coordinate activities that will result in competitive and industry leading future product, processes and systems offerings in the systems welding areas including Spot, Laser, Arc & Mig welding
Establish and manage yearly department budgets to ensure cost are controlled and accounted for
Participate and support in global BiW coordination and strategy planning meetings
Report out monthly the US BiW P&L activities, forecast updates and financial results to Local and Global BiW leadership
High School Diploma or GED AND 16 years of professional experience OR
Associate's Degree AND 14 years of professional experience OR
Bachelor's Degree AND 12 years of professional experience OR
Master's Degree AND 10 years of professional experience
BA/BS Engineering or related field
12 + years sales and or proposal or Operations activity related to automotive Welding automation industry
10 + years in engineering in a manufacturing environment
5 + year’s experience in managing cost centers, depart budgets, running a P&L with a minimum of 20 MUSD of yearly revenue and more that 25 direct / indirect personal responsibility
Demonstrated Negotiation skills with strong oral and written communication skills
Highly organized and process driven
Proficient with MS Word, Excel & PowerPoint

122

Systems Manager Resume Examples & Samples

3-5 years of progressively responsible management experience; 4-6 years of experience with Enterprise Resource Management systems
Proven track record of of academic and/or professional success
Strong communication skills both verbal and written, prioritization and follow up skills
Strong analytical and decision making skills. Ability to probe for information about underlying needs of the organization and user community, which directly influences how the system will be built
Ability to multi-task with strong attention to detail
Willingness to address issues and take ownership, knowing when and how to escalate issues
Must work well under pressure and have the ability to effectively interface with multiple teams
Excellent facilitation and presentation skills
Sufficiently mobile to go to and from office to hospital and to other sites in the enterprise
Communicate via telephone and other means such as fax and voice mail
See computer screens and documents
Directs the development of implementation plans, reports on the status of projects and ensures accomplishment of assigned projects within defined timelines and budgets. 15%
Investigates and provides information on special projects, in order to assist management in decision making and project implementation. 15%
Supervises the Application Leads(s) and other team members in the business areas. 15%
Stays current on relevant industry, market & regulatory topics and issues in order to ensure that business area systems are up-to-date and accurately maintained. 15%
RELATIONSHIP MANAGEMENT: Develops and manages relationships with a range of stakeholders which may include vendors, suppliers, contractors, Cone Health management, users, customers, other Management Systems areas, and industry groups. Effectively maintains and grows multiple, key internal and external relationships. Coordinates and communicates regularly with stakeholders. Successfully brokers, negotiates and resolves problems with stakeholders. 15%
Provides support to the Director and is able to represent the department in his/her absence. 10%

123

IT Systems Manager Resume Examples & Samples

Manage all aspects of IT within the firm, including but not limited to: IT helpdesk support, network infrastructure, physical IT infrastructure, software licenses and audio-visual equipment
Coordinate IT efforts with external consultants and vendors in managing web-based project collaboration systems (i.e., intranet, wiki, Office 365/SharePoint) and cloud-based servers
Manage Windows Servers (remote), LAN/WAN Administration, TCP/IP, RDP, VMware, MS Office, FTP accounts, email, misc. systems, etc
Knowledge and experience with cloud computing
Manage inventory process for new IT equipment including desktops, laptops, servers, and misc. hardware
Monitor back-up procedures for all critical IT systems
Continuously assess potentially applicable IT software and hardware applications
Understand and implement security standards on servers and end points
Excellent communications skills. Provide presentations and reports to management and officials. Communicate effectively with staff about all IT activities, planned and unplanned outages, IT systems development (changes in existing IT products or processes). Communicate with IT management team about project needs and how to implement IT strategies to meet expectations
Ability to participate in an on-call rotation

124

Essbase Project Systems Manager Resume Examples & Samples

Develop key business processes to support applications
Employ financial planning and analysis (FP&A) and management reporting knowledge and past experiences to architect and develop optimal planning solutions incorporating leading practices in areas that include business and finance strategy, target setting, profit & loss, balance sheet, and cash flow forecasting, key performance metrics, driver-based planning, and rolling forecast
3-5 years of Hyperion Planning experience including outline build, load rules, web forms
3-5 years experience Build and design reports using Hyperion reporting applications
3-5 years Accounting, Finance or IT
3-5 years of ESSBASE experience
At least 3 years experience in project life cycle methodology
At least 3 years experience using a ERP system (JDE Preferred)
Knowledge of Finance business process
EPM Financial System Administration (ESSBASE, Hyperion Planning, HFM, FDMEE, web analysis)
Working knowledge of how finance and Accounting processes impact both upstream and downstream, especially in Inventory, Supply chain solutions

125

Senior Systems Manager Resume Examples & Samples

Responsible for ensuring that the development, maintenance, modifications and implementation of Item Processing technology applications are performed within established time constraints, metrics and SLAs
Evaluate incoming service requests and determine priorities; assign and delegate work to subordinate Systems Managers
Assist Group Technology Manager and/or Sr. Group Technology Manager(s) in the long-range strategic plan by defining organizational goals and objectives, identifying the attributes and long-term needs of customer/user groups
Provide advice and/or technical assistance Item Processing Operations and other internal partners on large complex projects with major impact on the Bank. Analyze the feasibility of automated systems, detail requirements, systems design, selection of hardware/software systems, etc
Build excellent relationships with the application development team and their managers, the PMO, Technology Operations, Business Operations and Business Partners
Ensure that all application changes align with proper Technology Governance guidelines
Subject Matter expertise in the tools and vendor products to execute a world class Item Processing platform
Exceptional ability to execute and drive change
Ability to effectively lead a high-performing team
Resiliency and ability to adapt in a dynamic environment

126

IT Systems Manager Resume Examples & Samples

Bachelor’s degree in Business, MIS, Computer/Software Engineering or related field
Minimum of 10 years IT systems support or leadership experience
Minimum 5 years in data base support
Familiarity with all relevant Data Privacy and Security regulation including HIPAA
Well-developed knowledge of concepts around Protected Health Information (PHI) and associated services
Demonstrated Networking and Network Security training and expertise
Excellent and proven communication skills
Excellent and proven project and process management skills
8 or more years in complex IT systems design, operations and management
Previous experience in strategic planning specific to IT systems
Previous experience with Oracle Cloud Solutions
Previous experience with INFORM EDC
Previous experience with Siebel CTMS
Previous experience working for a Contract Research Organization

127

IT Systems Manager Resume Examples & Samples

Manages staff. Provides guidance, training, and motivation, as necessary to develop staff. Hires, terminates, evaluates and counsel personnel. Sets performance standards, reviews performance, provides feedback and recommends wage increases/adjustments in accordance with all applicable Human Resources policies and procedures
Develops strong working relationships with internal client management. Meets with client management to negotiate head count, project budget, and major deliverables. Assists clients with writing client deliverables, such as a Project Charter or Service Delivery Agreement, and coordinates activities of other team members helping clients write client deliverables
Develops and implements operational plans to achieve departmental objectives
Ten years' software development experience including five to six years' as a Project Manager/ Manager
Excellent written and oral communication skills, including interviewing and presentation skills
Full product life cycle
Quality methodology
IBM mainframe
UNIX

128

Cmms Systems Manager Resume Examples & Samples

Bachelor’s degree in Business Administrations, Computer Science, Electrical Engineer or related discipline or 2+ years of Amazon experience
Experience managing software change requests and user access control
Ability to travel up to 40% of time to visit EU facility centers is required
Master’s degree in Computer Science, Business Administration or related fields
Working knowledge of fundamental relational database design, data warehouse and Business Intelligence best practices, methodologies and terminology
2 Years working experience on Infor EAM software package (or similar) including: software configuration, dashboard development using Cognos, Business Objects or SSRS reporting tools. One full cycle of software implementation experience is highly recommended
Working knowledge in EAM equipment hierarchy, object coding and naming convention
Good presentation skills to different levels of audience, including executives and hourly employees
Support dynamic BI needs by summarizing and reporting key analytical findings

129

Systems Manager Resume Examples & Samples

Demonstrated technical leadership in multiple contexts
Knowledge of and ability to put into practice effective leadership and management techniques
Extensive knowledge of IT infrastructure development, operations, and security
Experience with the development of strategic IT plans and goals and their implementation
Ability to articulate highly technical information in layman’s terms both orally and in writing
At least three years experience leading a team of technical professionals with supervisory responsibilities such as hiring, creating work plans, conducting performance appraisals, establishing staff development plans, and monitoring/assigning job tasks
Knowledge and experience at the expert level as a systems administrator and/or programmer
Experience managing multiple technical projects while maintaining daily operational support in an Agile environment
Experience in evaluating and defining IT systems administration and development standards
Experience in a heterogeneous environment consisting of Windows, Linux and Mac systems
Knowledge of and experience with IT security processes and compliance standards

130

Epic Core Systems Manager Resume Examples & Samples

Setting expectations for scope, schedule, and effort for defined projects
Reporting status of current efforts
Identification of potential solutions and resolution of escalated issues
4+ years of recent experience developing, implementing, and/or providing support for Epic applications
4+ years of experience leading teams including responsibility for training, assigning, organizing/scheduling work, and reviewing completed work assignments
3+ years' experience managing system vendor relationships
3+ years' experience leading customer service-oriented processes
Must have demonstrated skills in prioritizing the work of a team
Demonstrated experience and understanding with one or more of the following key Epic concepts: Epic User Access and Security, Epic Environment Management, or Epic Data Courier Management
Experience working in a service-oriented, Information Technology setting
Strong written and verbal communication skills; including the ability to communicate clearly in English, both verbally and in writing

131

Systems Manager Global Service Provider Management Resume Examples & Samples

Effectively communicate and collaborate with people at various levels within the Expeditors organization,
Effective listener and communicator
Able to synthesize quantitative and qualitative data into solutions
Advanced skill in Microsoft Excel, Access, Word, PowerPoint and Adobe Acrobat
Ability to accept questioning and constructive criticism of work output
Strong interest in learning and implementing the newest technologies in order to create the best available tools for operations
Ability to work with a small team, eager to learn, have a professional attitude, and be able to accept and exemplify Expeditors’ unique culture

132

Infusion Systems Manager Resume Examples & Samples

Achieving sales quotas through the direct sale of the company's products or services. Implement sales strategies to attain sales volume, product mix and profit objectives
Call on prospective customers, deliver effective sales presentations, provide technical and administrative product information and/or demonstrations, and quote appropriate customer prices
Monitor sales against forecasts and participate in the determination of market potential for the territory
Work closely with customer service and operations to ensure high levels of customer satisfaction
Provide feedback to immediate supervisor and marketing personnel for the development of marketing policy, recommended product and product line revisions as well as pricing changes
Promote the Baxter Culture through positive ongoing relationships and activities
Bachelor's degree is required with 3 or more years of related health care sales experience
Prior Capital equipment sales experience is a plus
Knowledge of IV Therapy and related products is a plus

133

Global DMS & LMS Systems Manager Resume Examples & Samples

Conduct roll-out and upgrade projects and projects for modified and new functionalities of the system. Act as the Business Project Manager in such projects on a global basis
Drive the standardization of underlying business processes across the Lonza organization
Act as the link between IT Quality and the DMS and SAP LSO user basis. Act as a conduit between the IT groups responsible for technical modification and operation of the system and the users of the system
Define and enforce coherent authorization concepts and their implementation across the organization
BSc, MSc or equivalent vocational experience in document management, training management and/or computer science (very strong computer skills required)
Expertise in Quality Assurance areas and GMP environments
Expertise in IT, risk-based Computer Systems Validation and its application to GMP processes e.g. manufacturing processes, management processes, and business systems
Excellent working knowledge of GMP and GLP requirements in the pharmaceutical industry
If possible, experience at a managerial level for the QA responsibility for approving validation plans, protocols and reports relating to GMP processes
Good technical knowledge of or experience with Documentum™ DMS DCM and SAP LSO

134

Western Kenya Market Systems Manager Resume Examples & Samples

Manage technical and administrative personnel and subcontractors in the implementation of a large, complex activity to build capacity of actors in targeted value chains
Lead the design and implementation of agricultural market systems facilitation interventions
Ensure timely project implementation and technical reliability, monitor project activities, and ensure quality
Provide technical and/or operational guidance and serve as a subject matter expert
Develop relationships with county governments and private agribusinesses
Coordinate the development, implementation and reporting on detailed management plans that may include implementation plans, deliverable tracking, etc., for activities in Western Kenya
Ensure effective coordination and synergies between policy –level, market level, and community based activities, while managing heavy procurements, deliveries and other related logistical actions
Manage county-level satellite offices
Master’s degree in international development, economics, business, agricultural or rural development and at least 9 years of demonstrated management experience in managing value chain or agri-business projects
At least 12 years’ experience in economic growth, value chain development, or agricultural development programs is required. Experience in dairy or horticulture is preferred
Knowledge of market facilitation approach (M4P) is required
Knowledgeable and experienced with international development contracting policies and procedures, specifically USAID. Experience working with grantees preferred
Experience in Kenya is required; Experience in Western Kenya is preferred
Knowledge of finance and private sector investment
Understanding of agricultural policy environment in targeted counties and value chains required
Ability to build consensus and demonstrated ability to recruit and develop high performing teams; demonstrated ability to manage staff
Experience and demonstrated capacity to build and sustain partnerships to achieve development results
Excellent oral and written skills in English. Fluency in Kiswahili required
Demonstrated ability to be collaborative across projects, flexible and creative

135

IT Systems Manager Resume Examples & Samples

Serve as the primary technical contact for the Financial Aid and Scholarships Offices
Provides daily technical support, user support, and general technical support for the Banner Financial Aid module
Creates and modifies requested reports, and provides analysis related to systems and financial aid and scholarship reporting
Creates and runs queries to regularly audit financial aid data in the Banner Financial Aid module for accuracy and federal regulatory compliance
Designs process flows and sets up jobs in Automic to automate daily and weekly processing and communications
Serves as the security manager for Financial Aid systems
Acts as the technical liaison with the University Information Technology group
Works closely with individuals within and outside the Financial Aid and Scholarships Offices to coordinate and improve reporting processes and provide timely customer service
Participates in long-term planning, design evaluation, testing, and implementation of new and revised systems, scripts, rules, reports, and procedures
Other technical and reporting tasks as assigned
Bachelor’s degree from an accredited institution and a minimum of five years of relevant experience
Three or more years in a SQL programming position
Extensive computer knowledge, experience with complex relational databases such as Oracle
At least one year of technical experience working with and supporting Banner or other ERP system
Demonstrated experience writing system and process documentation
Ability to communicate highly complex and specialized technical information in understandable terms to management and staff
Excellent teamwork, interpersonal, and relationship management skills
Ability to work with minimal supervision and is able to manage multiple tasks simultaneously to completion
Ability to travel to various conferences and trainings for financial aid and the Banner system
In accordance with Federal regulatory requirements, all finalists must be in good standing on any outstanding Federal Title IV student loans and cannot have a repayment due for a Title IV grant
Three or more years working with Ellucian Banner systems, Oracle DBMS, SQL, PL/SQL, Web Tailor, Argos, Academic Works and Automic
Master’s degree in relevant field from an accredited institution
One or more years of experience in a financial aid system analyst role

136

Costing Systems Manager Resume Examples & Samples

A minimum of a Bachelor's degree or equivalent experience is required for this position; a Bachelor's degree in Information Technology, Computer Sciences, Industrial Engineering, Operations Management, Supply Chain, or Business Administration is preferred
Experience of 4 years is required for this position, assuming education requirements are met. Equivalent industry experience of 1 or more years is highly desirable
Strong systems based technical experience is required for this role. Advanced aptitude in Microsoft Excel and basic programming experience is preferred
Lean, Six Sigma, and Project Management experience is preferred

137

Slot Systems Manager Resume Examples & Samples

Plan, build, and recommend gaming promotions/programs to Vice President Slots that support the slot bonus system that align with the property marketing calendar
Develop and execute slot machine and game profiles/programs that support variable pricing, and capitalize on the fluctuation of foot traffic and gaming revenues
Partner with Enterprise Analytics (EA) to identify and assess play trends and set slot machine pricing through the management of server based slot systems; use information to make strategic slot system programs/promotions to Vice President Slots
Act as the property liaison and submits proposals and seeks compliance approvals of the Maryland Lottery Gaming Control Agency (MLGCA) related to all casino projects
Evaluate slot systems and recommend modifications to Vice President Slot Ops that optimize operational efficiency including but not limited to casino operations
Analyze external marketing trends, while identifying opportunities and recommending potential enhancements that relate to promotions products and technology to Vice President and Director Slot Ops
Partner with Enterprise Analytics to create managerial reports for executive review while providing recommendations for improved operations, service methodology and data output to support analytical and forecasting needs to improve revenue
Perform as the subject matter expert of all casino systems on property including: server-based gaming (sbX), Patron Management, Table Game Progressive Management, and other Bonus systems on property. Facilitate escalation of issues to Information Technology
Maintain the slot master database and all slot equipment and related information
Monitor, document, and notify the Vice President Slot Operations of any KPI’s that may impact or jeopardize the achievement of current future departmental objectives
Assist with interviews and make hiring recommendations, with the purpose of identifying and developing high-potential staff
Bachelor's degree in Finance, Accounting, Business, or related field, or equivalent work experience
At least five (5) years of experience as an analyst or performance manager
Working knowledge of financial computer systems
Working knowledge of PC software programs
Working knowledge of a variety of analytical software
Working knowledge of spreadsheet and database programs

138

Systems Manager Resume Examples & Samples

Install, maintain, enhance and administer the MQ infrastructure spanning multiple applications, platforms and technologies. In particular, support MQ on z/OS and secondarily MQ on Windows and AIX
Perform health checks of the MQ infrastructure, monitoring and capacity planning
Provide 24/7 production support in conjunction with other team members
Provide support to our various client/application teams (both BAU and project support)
Perform ongoing security and other patches to our Windows-MQ server environment
Partner with z/OS, CICS, NCS, VMWare, AIX, security and telecom teams as needed
Maintain vendor product support by performing and validating release upgrades as needed while maintaining a stable production environment for our clients
Perform other tasks as designated by the MQ team leader

139

Systems Manager Resume Examples & Samples

Provide first-line supervision of staff (Client Consultants) who are engaged in client support. Day-to-day activities include coordinating and administrating work assignments, managing absences, and managing performance
Act as a Subject Matter Expert on client delivery, product navigation/methodology and training (business and technical)
Remain current on industry trends, changes in regulations, and competitive product offerings
Policies and Procedures: Draft, Maintain, Approve Client Consultant policies and procedures; ensure staff adheres to these procedures
Primary point of escalation for all client questions and concerns
Serve as both a primary point of contact for assigned customers as well supporting other team members in their support of clients. Client support may include, but is not limited to, accepting and responding to client inquires (methodology and technical) ; actively participating in troubleshooting; collecting information required for diagnosis and problem resolution; training; satisfying adhoc client requests, etc
Documentation: Draft, maintain and approve all client facing reference materials (Configuration, relevant online help documentation, training)
Formulate, define, and document project plans. Manage the project plan ensuring all project team members understand their role, deadlines, expected accountabilities, and deliverables
Manage and escalate issues in a timely manner. Proactively apprise the appropriate member of management of issues/resolutions as necessary to minimize surprises
Lead / Monitor all implementation activities, ensuring they are completed on time and within scope
Develop and document innovative applications of the software in conjunction with customer requirements; encourage client consultants to do the same
Present new applications at User Group Meetings
Capture new business requirements for product enhancements
Responsible for all client communication, including but not limited to product maintenance and release activities
Participate in the development of release notes to ensure all client facing impacts are appropriately captured and described

140

Systems Manager Resume Examples & Samples

Leadership and team-building
Ability to work across teams
Analytical/technical mindset
Bachelor’s degree in computer engineering
15-20 years of relevant experience with at least 10 years in managerial position
Understanding of local and international data safety standards

141

FP&A Systems Manager Resume Examples & Samples

Support system-based monthly activities including but not limited to
Executing monthly processing
Validating data
Update COPA month end summarization and assessments accordingly
Coordinate and support the SAP and Vistex interfaces that feed COPA during month end close
Support BI Technical tasks such as
Troubleshoot Data Issues between Source and Target systems
Create queries using BEx query designer and work with Variables, Structures, Calculated or Restricted Key Figure Structures, etc
Serve as a liaison between the Business Users and McK IT support
Performance tuning and assist in technical process improvements
Utilize general understanding of financial analysis, accounting, and consolidation to support U.S. Pharma Finance organization
Refine and maintain COPA documentations (Ex. processes, reports, etc.) for technical support
Create and maintain documentations of BW COPA queries and ECC COPA query (characteristics, value fields and key figures) for users and technical support
Enhance existing COPA processes to encompass new system implementations
Define and execute on existing technical and/or business process improvement opportunities
Analyze and explain key Profitability drivers and allocations in COPA system
Navigate in SAP ECC transactional systems
Must have experience supporting and administering SAP BPC and SAP COPA
Strong understanding of finance, financial and management reporting
Ability to obtain information and achieve objectives efficiently and effectively within a large corporation
Ability to excel in a team environment
Must have strong experience creating queries

142

IT Systems Manager Resume Examples & Samples

Bachelor’s degree and or equivalent work experience is required
Minimum of 4 years’ web development and programming experience; which includes user support, user training, documentation, and programming in C#, JAVA, PHP, and HTML
Project Management experience is a plus

143

Senior Systems Manager Resume Examples & Samples

Initiate enhancements of data via connections to other software (i.e., GIS, Hyperion, PeopleSoft, Service Channel)
Manage data flow of information as needed for store locations (both new and existing stores) using GIS Systems
Enhance, Maintain and update the 5-year plan, Zip Code and FRIG database
Research and introduce ideas pertaining to various topics of concern to the Property Development department
Understand how pdSiteLink assist and impacts Store Facilities Management, Construction, Property Management, Real Estate, Real Estate Law, Corporate Properties and Market Research
Understand standard lease form and lease summaries used within the department
Strong technical and problem solving skills with 7+ years of experience as systems manager
Degree with a focus on technology, software or real estate
In depth knowledge of retail and database management
Project management experiences a must
Demonstrate the ability to recommend, develop, manage and drive projects to successful completion
Initiates technical problem solving process, recommends solutions and facilitates closure with limited supervision
Demonstrates confidence and is effective in one-on-one and group presentations
An advanced user of database software, including big data software
Flexible and able to adapt solutions to evolving departmental needs
IT, GIS, Retail or Real Estate experience a plus

144

IT Systems Manager Resume Examples & Samples

We are looking for a motivated, seasoned IT Leader with a passion for learning new technologies and how to effectively apply them to solve business challenges. As part of a global company, our Infrastructure Services delivery team offers the opportunity to work on many exciting projects. These projects require the ability to work effective both independently and as part of a team of veteran consultants and subject matter experts
5+ years of deep technical “hands on” expertise and proven management experience in the following areas
In-depth knowledge of E-Mail systems in a complex enterprise with >10,000 Seats
Strong knowledge of Active Directory and Identity Management principles
Must be a self-starter and have the ability to work independently or as part of a team
Ability to communicate and present to Sr. IT management team when necessary
Shares knowledge readily and recognizes own need to learn

145

IT Systems Manager Resume Examples & Samples

Manages the day-to-day support of incoming packaging requests
Work with the SCCM team to create deployments and collections
Troubleshoot issues, review log files, own the issue to resolution
Consult with infrastructure operations, development personnel, and support teams to provide technical advice and to resolve problems
4-years’ experience or relevant course work in any of the following
Knowledge of TCP/IP networking protocols
Knowledge of creating and deploying windows SCCM packages
Knowledge of SCCM or other configuration management software
Knowledge of Operating System Deployment (OSD) practices
Strong working experience with Flexera Admin Studio and Orca
Microsoft certifications
Strong experience and working knowledge of current Windows Operating Systems

146

IT Systems Manager Resume Examples & Samples

Delivery of high quality infrastructure services, responsible for the performance, reliability and availability of the core IT systems infrastructure and IT services delivered across the business
Technical thought-leadership' for the design, implementation, maintenance and support of the global IT systems infrastructure
Pro-actively develop effective working relationships with stakeholders around the business to understand their IT needs and offer advice and solutions to problems
Work closely with other IT teamsrd parties to resolve complex IT issues
Identifying areas in the Infrastructure team that can be improved and working with the team to change processes to rectify any shortcomings
Deputise for the Head of IT Infrastructure when required
Be able to adapt to an ever changing environment and not be afraid to take on the support of new technologies at short notice
Be able to prioritise a constantly changing workload\projects

147

Vroom Activation & Help Me Grow Systems Manager Resume Examples & Samples

Job Application
Letter of Interest--detailing your background and describing how you meet or exceed the requirements of the position
Copy and paste one or more documents into the text resume section of the application
Attach multiple documents/files in the resume attachment section
Deep knowledge of equity and social justice principles and practices, and understanding of the effects of place-, race- and policy & systems-based inequities on marginalized communities and populations
Knowledge of the prenatal to five years and early learning sectors in King County and Washington State
Knowledge of the Help Me Grow framework
Experience sharing Vroom and/or other brain-building tools and science with diverse communities
Skilled in building effective relationships, including moving others to take action
Adept at developing communication at the individual, group and community levels
Ability to work across sectors to increase opportunities and improve results
Ability to work with a variety of individuals from diverse backgrounds and build consensus among a diverse group of individuals with varying opinions
Able to work with a wide range of partners to develop culturally and linguistically appropriate versions of messages and materials
Excellent oral and written communication skills, including presentation and facilitation
Skilled in work plan development
Able to travel throughout King County and the region in a timely manner including to locations that may not be served by public transportation

148

Systems Manager Resume Examples & Samples

Provide leadership, supervision, and guidance to a team of seven relating to the support and development of the enterprise SharePoint environment as well as the ERIC internal employee web portal used by 30,000 employees throughout the company
Partner with customers to determine requirements, scope, and schedule for new projects as well as monthly ERIC enhancement releases
Work with the EDS Project Analyst to ensure proper project oversight
Work with EBS management to define an innovative and achievable long-term roadmap for ERIC including system integration and support of increased user-targeted information
Guide assessment and oversee implementation of new SharePoint capabilities
Oversee collaboration operational activities (e.g., incidents, upgrades, outages)
Provide status updates to key stakeholders including TIS executive management and senior SharePoint BU stakeholders
Protect and maintain the privacy of employee personnel records including, but not limited to, personal and compensation information about employees
Open to further career development opportunities within Textron business units
Four-year Bachelor's degree in Information Technology or similar field
A minimum of 5 years relevant experience in the IT environment with demonstrated ability to manage diverse technologies
Ability to communicate effectively with customers, developers, and executives within the organization, including both IT and non-IT groups
Extremely well organized, detail-oriented, results-driven, and highly self-motivated
Strong analytical, decision-making, and problem-solving abilities
Ability to balance multiple competing project/task efforts
Ability to work with geographically dispersed team members
Experience with SharePoint 2010, 2013, or 2016 and related technologies a huge plus
Experience with PowerShell, Microsoft .NET, HTML/CSS, or jQuery a plus
Experience with cloud platforms such as Microsoft Azure a plus
Experience with Agile development methodologies a plus
Willing to relocate to TIS Headquarters in Hurst, TX
Ability to travel 10% of the year

149

Systems Manager Resume Examples & Samples

Supervise the work of accounting assistants and/or technicians. Communicate Hospitality priorities. Assign and schedule work based on assessment of work volume and deadlines. Authorize overtime and/or use of temporary staff. Monitor performance and provide feedback. Counsel or discipline as needed
Monitor and review work for accuracy and timeliness. Identify and correct errors. Assist in problem resolution and make decisions within established authority level. Ensure adherence to internal operating policies and procedures and external guidelines and regulations
Train staff in University operating procedures. Ensure procedures and policies are documented and updated as changes occur. Communicate changes to staff
Monitor internal financial operations and evaluate procedures and controls for adequacy. Recommend changes or modifications
Collect and format data for special projects and management studies and/or review data gathered by others for accuracy. Prepare various financial reports, as required
Plan, schedule, and coordinate internal reviews and audits. Implement corrective actions directed by manager
Advise on University policies and procedures and provide interpretation for non-routine or complex situations
Serve as a resource for other university offices and staff and any external contacts requesting information exchange and/or assistance
Develop and implement security related procedures such as office opening and closing routines, recognition of duress signals, and key controls. Coordinate security activities with university public safety department. Promote and maintain standards for security conscious awareness and behavior. Maintain knowledge of University's crime prevention and suppression programs and services. Ensure dissemination of security related information to staff
Career Growth: We are the largest private employer in Los Angeles offering tremendous development opportunities in multiple fields and industries. The Trojan Network connects current and previous members of the Trojan family to create an endless professional network

150

Systems Manager, Based Resume Examples & Samples

To provide a high level of operational stability for property based technology
To provide high levels of service and support to each property as per property based Service Level Agreement (SLA)
To maintain & promote core technology standards and maintain “best practices” in respect to property systems
Provide team support for properties & offices within the designated region on an on-going basis
To provide technical expertise and project management for all technology projects within the regional zone
Provide 7 x 24 support for mission critical systems as documented in the service escalation document
Liaising with software and hardware vendors on a regular basis to remain current with technology changes and to suggest improvements or enhancements
Provide after-hours pager support
1 Year within the Technology Services or equivalent
Self-starter with a strong sense of commitment
Knowledge of French considered an asset

151

Systems Manager Resume Examples & Samples

University/polytechnic graduate in any computer related discipline
At least 7 - 15 years' relevant work experience with in
Managing large scale project
Leading a sizable team with a mixture of local & offshore developers
Vendor Management
Hand-on experience in any of the following
Oracle, PL/SQL, Oracle forms & report, .NET, IBM AIX Unix
Strong experience in Oracle development
Experience in life insurance industry preferred
Stakeholder and people management

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