Systems Manager Job Description
Systems Manager Duties & Responsibilities
To write an effective systems manager job description, begin by listing detailed duties, responsibilities and expectations. We have included systems manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Systems Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Systems Manager
List any licenses or certifications required by the position: PMP, ISO, MCSE, TS, ITIL, IAPP, PMI, CISSP, 9001, PCI
Education for Systems Manager
Typically a job would require a certain level of education.
Employers hiring for the systems manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Education, Business, Technical, Information Systems, Management, Information Technology, Science, Finance
Skills for Systems Manager
Desired skills for systems manager include:
Desired experience for systems manager includes:
Systems Manager Examples
Systems Manager Job Description
- Responsible for maintaining current planning business systems within the requirements of Carpenter’s quality system recommending and implementing business planning systems enhancements/changes
- Extensive experience with enterprise application development, large databases, reporting systems, data analytics, web based applications for both desktop and mobile applications, webservices, high volume transactional systems, performance tuning of databases and applications
- Manage the activities of Process Analysts and Process Planning Systems Analysts consistent with the goals and objectives of the organization
- Providing analysis, evaluation, methodologies and current system technologies to proposed and existing rule based router systems used for the creation and maintenance of lineups in multiple product areas
- Conducting knowledge acquisition sessions across functions and programs guidelines based on feedback provided by functional experts during these sessions
- Developing and interpreting guidelines for assigned areas using an expert knowledge of products in these areas
- Knowledge in the software development, systems engineering and IT
- Experience developing and supporting high availability systems and disaster recovery
- Ensures systems are documented to support consistent and correct use through control of inputs and outputs, effective user interfaces and standard change management
- Rapidly prototype and deploy reporting solutions based on customer requirements
- Working knowledge with TrackWise, EBS, Argus
- Strong technical savvy and proficiency with MS Office Suite and MS Project
- Tech-savvy individual with a deep understanding of web technologies, such as SQL, Dot Net, or other server side technologies
- Familiar with HTML, CSS, JavaScript or other client side technologies
- Deep experience in configuring and deploying Marketing Automation, CRM, CMS, web analytics and digital/content marketing tools
- Ability to prioritize and manage multiple concurrent projects and responsibilities
Systems Manager Job Description
- Work with key business managers & IT stakeholders to ensure the Licensee systems, platforms and applications are cost effective, flexible, secure and support the business need
- Assume full management responsibility of Licensee systems budgets and ensure all delivery teams are supported effectively with all applicable functional activities while managing costs in an efficient manner
- Develop solutions and practices to keep monitoring solutions highly available, highly stable, and performing optimally
- Collaborate with global project and management teams deliver compelling business solutions
- Work independently with vendors to create, resolve and report on problem tickets
- Create and maintain extensive and detailed technical documentation to both train/educate others and support troubleshooting
- Establish metrics for infrastructure support including availability
- Develop leadership skills with individual contributors
- Manage, and control scope, schedule and budget for projects
- Provide leadership to Product development/technology/business development, and quality staff members within HQ organization and at the Pepperidge Farm manufacturing plants
- BS degree and 5 years related industrial control experience or 10 years industrial controls experience
- 10+ years related experience in the inter-networking technology industry
- Strong ability to influence extended team
- 5+ Years managing a Team or as a project Lead
- Previous experience with Success Factors HR Modules and ADP Payroll System a Plus
- 4 or more years experience in e-commerce environments
Systems Manager Job Description
- Primary point of contact for financial systems support
- Oversees and may participate in the development of maintenance, configuration, and administration of infrastructure systems
- Responsible for overseeing and leading work systems, procedures, and policies that enable and encourage the optimal performance of people and other resources within the quality assurance team
- Lead and enhance system training programs and conduct training sessions to global business users
- Support Catalyst business systems requirements
- Develops and delivers presentations to gain feedback, support, and approval
- Conducts status meetings to provide updates and to share information
- Develop and deliver a change plan for the relevant business areas and take overall responsibility for ensuring that plan is delivered to an appropriate standard of quality and to the timeframes agreed with the business
- The delivery and operation of technology platforms and applications to support the licensee business and their overall governance and compliance with policies
- Management of third party suppliers in the provision and support of these platforms
- Proven experience providing high quality and professional/personable customer service skills
- Implementing and maintaining security controls
- Comfortable to work in a matrix management team– lead by influence
- Strategic Thinker and good analytical skills
- Knowledge of POS and Payment solutions along with industry related experience in an acquiring business will be an asset
- Project management experience with proven ability to establish priorities and contribute to the success of large infrastructure projects/releases
Systems Manager Job Description
- Provides lead project management for all client e-learning systems
- Provides lead application support for the e-learning systems
- Serves as Tier Three technical support for user issues related to the learning systems
- Maintains documentation of e-learning systems
- Partners with IT to support and implement learning systems
- Provide onboarding and on-going training for Data Systems Engineer Team Members
- Continuously build out knowledge base of systems support troubleshooting resolutions and information to support intelligent decisions, self-learning, reasoning and explanations for corrective actions taken
- Work with the client management and application development teams providing time estimates for the testing effort of program or system changes
- Apply strong leadership skills to make hiring decisions for the QA team including overseeing new employee onboarding and providing career development planning and opportunities
- Provide coaching and direction to a geographically distributed and diversely skilled team and ensure that the team performs at an effective and consistent high level of performance
- Demonstrate the ability to consistently lead project teams and successfully deliver projects on time and within budget
- Experience leading large projects that span multiple departments or countries
- Experiences in credit card processing or payment industry preferred
- Holder of project management certification will be an advantage, PMP, PRINCE2
- Ability to follow all company policies and procedures to ensure consistency in project management
- Experience enabling suppliers to participate in portal technology and web-based supplier transactions such as eProcurement, eCatalog, eInvoicing
Systems Manager Job Description
- Developing all project technical Plans and Procedures for Rail Systems
- Ensuring that all rail systems engineering objectives of the project are fully met to best international standards and practices
- Manages e-learning application level security
- Coordinates quality assurance efforts for new e-learning product releases and updates
- Partners with Instructional Design to identify current issues
- Maintains current knowledge of professional issues
- Determines and administers proper data gathering and data extraction techniques and methodologies
- Provides data analysis and interpretation leading to actionable recommendations
- Working collaboratively with the Business and IT to recommend aligned solutions in order to support the business goals and Company objectives
- Coordinate and collaborate on incidents and service requests with other resources including Solution Analysts, Development, Infrastructure, iSeries, Storage, QA, and Network
- Demonstrated leadership skills (i.e., ability to effectively manage communication, negotiate successful outcomes, identify risks, engage correct stakeholders)
- Knowledge of procurement processes, supply chain finance and project management
- Ability to work at least 40 hours per week from the Company’s Fremont, CA office
- Four year college degree with a concentration in Business, Engineering, or demonstrated equivalent experience as determined by department management
- Minimum of four years in a manufacturing, planning or technical environment with an understanding of line ups, specifications, and requirement masters
- Leadership roles in cross-discipline teams or projects is required