Supervisor, Operations Resume Samples

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BS
B Strosin
Bell
Strosin
8251 Crystal Harbor
Dallas
TX
+1 (555) 540 5859
8251 Crystal Harbor
Dallas
TX
Phone
p +1 (555) 540 5859
Experience Experience
Detroit, MI
Supervisor Operations
Detroit, MI
Kihn-Carter
Detroit, MI
Supervisor Operations
  • Participates in the preparation and implementation of a performance improvement plan/performance development plans and supervises the collection of data
  • Counsels, trains, evaluates, develops, guides and assists assigned personnel relative to job performance and duties
  • Assists or oversees testing or researching root causes and develops suggestions for improvement
  • Performs quality management such as error management
  • Manage the performance and on-going development of direct reports through timely coaching and counseling, positive reinforcement, direct honest feedback
  • Provide support and assistance to the field personnel to help them achieve maximum performance
  • Evaluate staff performance of team and complete appraisals. Coach and counsel team members individually and together toward improved performance
Houston, TX
Supervisor, Operations
Houston, TX
Mann, Hudson and Heaney
Houston, TX
Supervisor, Operations
  • Monitor performance of direct reports. Provide regular coaching and counseling. Assist in preparation and delivery of performance reviews of direct reports
  • Track and analyze key performance indicators and develop action plans to improve performance
  • Manage the union employees workload and individual performance,
  • Participates in establishing objectives and developing processes and procedures to ensure efficient and timely work flow
  • Assist in leading cross-functional and cross-site teams to develop and implement improvement ideas
  • Handles performance management including career development and progressive discipline of direct reports
  • Provides performance feedback and coaching (oral and documented) to achieve organizational performance and behavioral expectations
present
Los Angeles, CA
Supervisor Operations / Construction
Los Angeles, CA
Hoeger-O'Kon
present
Los Angeles, CA
Supervisor Operations / Construction
present
  • Ensure accurate reporting of work including SOP's, work order historicals, daily completion reporting, sketches, Operations Qualification, etc
  • Develop continuous improvement initiatives in support of the Company's strategic objectives
  • Motivate, coach, challenge and provide developmental opportunities for subordinates
  • Ensure supervised teams comply with safety standards, policies and processes in order to ensure a safe working environment and minimize risk for all staff
  • Supervise a culturally diverse workforce through coaching, counseling and team building to ensure tasks are carried out in an efficient manner
  • Foster cooperative working relationships with bargaining units and contractors
  • Act as the first point of contact for multiple internal stakeholders and outside agencies in order to provide support and ensure National Grid deliver against service level agreements
Education Education
Bachelor’s Degree in Related Field
Bachelor’s Degree in Related Field
Kent State University
Bachelor’s Degree in Related Field
Skills Skills
  • Good ability for planning, organizing, and controlling activities
  • Ability to work in a fast paced environment and able handle multiple priorities simultaneously
  • Ability to handle multiple priorities in a fast paced and deadline driven environment with the ability to provide direction to other team members
  • Ability to communicate effectively and professionally both verbally and in writing
  • Proficient computer skills in Windows-based software products such as Word, Excel and Outlook and keyboard proficiency
  • Strong customer service and organizational skills and attention to detail
  • Strong PC skills with knowledge of the Microsoft Office package
  • Strong interpersonal skills and the ability to communicate effectively at all levels within and outside the organization
  • Proficiency with Excel reports; navigation, report building & review. Ability to analyze and
  • Good personnel leadership skills including the ability to motivate, coach and positively direct employees
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15 Supervisor, Operations resume templates

1

Supervisor, Operations Resume Examples & Samples

  • Performs supervisory activities, including identifying performance problems and seeking guidance for remedial action; reviewing performance; and participating in interviewing and selecting staff
  • Balance conflicting resource and priority demands
  • Maintain currency in assigned area of responsibility
2

Supervisor, Operations Resume Examples & Samples

  • Supervises all functions of the Client Account services department to ensure prompt and accurate turnaround on all work requests
  • Oversees the timely resolution of general ledger and customer ledger differences related to ACH
  • Supervises the Client Account Services staff by acting as a resource, conducting effective performance reviews and one on one meetings, training and cross-training staff, dealing effectively with performance issues, and hiring new staff
  • Supports the Client Account Services Manager with project management of new initiatives
  • Assists manager in maintaining effective relationships with retail branches, firm staff, and internal customers
  • Daily and weekly oversight of policy and procedures for the Client Account Services group
  • Demonstrated ability to independently analyze and resolve a variety of complex problems
  • Demonstrated ability to interpret and establish procedures and apply them to non-routine situations
  • Handle multiple talks in high pressure situations
  • Strong interpersonal skills and the ability to communicate effectively at all levels within and outside the organization
  • Series 99 or Series 7 license or ability to obtain
  • Satisfaction StudySM, the company announced today. (as of May 9, 2013)
  • RBC maintains consistently high credit ratings:S&P: AA-; Moody’s: Aa3; Fitch: AA; DBRS: AA (as ofJanuary 31, 2014)
  • Based onmarket capitalization, RBC is the 15th largest bank in the world and the sixth largest in North America. (Bloomberg as ofJanuary 24, 2014)
  • RBC employs more than 79,000 full-and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and44 other countries
3

Supervisor, Operations Resume Examples & Samples

  • Supports the Treasury Operations Manager with project management of new initiatives
  • Daily and weekly oversight of policy and procedures for the Deposit/Disbursements and Money Market groups
  • Handle multiple tasks in high pressure situations
  • Series 99 or Series 7 license or ability to obtain within 120 days of hire
4

Supervisor, Operations Control, Kenya Resume Examples & Samples

  • Participate in all aspects of assessments, in accordance with IA standards, government and regulatory statutes
  • Participate in training and developing other staff in audit and risk assessment techniques, accounting principles
  • Understand and accurately evaluate risks and controls as they relate to business objectives
  • Provide guidance, support and constructive feedback to management to enhance their capabilities
  • Use available technology to appropriately improve internal processes
  • Demonstrate an understanding of regulatory and financial impacts on the organization
  • Develop an in-depth knowledge and understanding of the business and takes the initiative to acquire greater knowledge of the products and processes
  • Independently assess the effectiveness of controls and determines the potential impact of any control failure and the corrective actions required
  • Implement or monitor the implementation of a Fraud Management program appropriate for the business
  • Conduct additional responsibilities as may be assigned from time to time
  • Good understanding of Citibank controls, operational requirements and policies
  • Up to date knowledge of the local regulations
  • Proven experience in operations management
  • Proven experience managing people and teams
  • Proven experience with projects, reconciliations, risk aspects of the business
  • Desired experience working with matrix environments with a multi product offering base or equivalent experience
  • University degree in Finance, Accounting, Commerce, Economics , Engineering, IT or equivalent
  • Desired Accountancy background or equivalent experience
  • Strong Operations & Controls, Process Management and Execution Skills
  • People management skills to interface with diverse teams in-country and sub-cluster countries
  • Organisational skills
5

Supervisor Operations Resume Examples & Samples

  • Development of Department Annual plan and budget
  • Direct management and oversight of Process and Service providing employees
  • Collaboration with offsite teams with shared accountabilities
  • Hiring, coaching, developing, correcting, appraising and mentoring of team
  • Developing and reinforcing relationships with other department Supervisors, Leaders and Business Representatives including Field Offices, Technology Resources, and Product or Process Owners
  • Enforcing compliance and regulatory controls
  • Minimum 5 years of operations supervisory experience, preferably in Insurance or Financial Services industries
  • Demonstrated ability to interact effectively with employees at all levels, supervisors, peers and internal and external clients
  • Strong experience in, or aptitude for, building strategic operations, setting goals and measures, and creating business and operational plans to achieve exceptional performance and exceed established metrics
  • Must obtain insurance licenses as required by law with 60 days of employment
6

Senior Supervisor, Operations Resume Examples & Samples

  • Provide leadership and ongoing employee development to staff within operating unit
  • Manage and administer Performance Management & Measurement Process (e.g. develop and communicate productivity targets/results, conduct interim and annual reviews) to ensure Individual Development Plans are in place and developmental opportunities are identified for all direct reports
  • Monitor, evaluate and manage day-to-day employee performance to identify gaps and develop action plans to achieve optimum performance results (e.g. Performance Improvement Plan, Terminations)
  • Lead, motivate, mentor and guide staff providing regular coaching and feedback to ensure employees are capable of performing at or developing to the necessary standards; provide industry specific expertise to resolve complex issues and develop problem-solving capability within all team members
  • Maintain focus on employee satisfaction levels and take corrective action to ensure all human resources decisions are adhered to and all issues are addressed
  • Identify training needs for staff and ensure employees are trained, cross-trained and knowledgeable about products, services, policies, processes and procedures to maintain proficiency on the job
  • Anticipate staffing needs for the department; manage staffing activities with Resourcing to interview, make hiring decisions, complete documentation and ensure orientation of new employees
  • Promote CIBC’s Achievers Rewards and Recognition Program communicating program structure and criteria and recognizing high performing employees who exceed expectations
  • Initiate team-building activities with direct reports (e.g. huddles, team meetings) to actively engage staff, encourage team spirit and create a positive employee experience to build team capability
  • Manage day-to-day operation / production activities including resource allocation, budgeting, change integration, system operation and process improvement in the delivery of services
  • Plan and schedule the daily activities of staff including coverage for holidays, absentees and peak work periods to ensure Service Level Agreements are met or exceeded with minimal overtime
  • Manage the unit costs against pre-established budget (e.g. AIP, salary administration, FTE resource allocation, overtime, daily expense costs) and forecasting for all direct reports to ensure operational efficiency and profitability
  • Manage work volumes to meet deliverable standards with minimal overtime and monitor, delegate and distribute workload to ensure efficient and equitable workflow
  • Prepare monthly variance explanations; provide LE assistance and payroll/Peoplesoft administration support (e.g. input, balancing, verification, production reporting); participate and/or take ownership in some areas of fiscal year financial planning to ensure profitability
  • Review established processes regularly to ensure their validity/effectiveness; perform root cause analysis to identify opportunities for improving control processes and procedural adherence and make recommendations to support continuous improvement, cost containment and operational efficiencies
  • Perform and resolve difficult or complex departmental procedures or problems, including appropriate inter-departmental or external communications to ensure client satisfaction
  • Establish and maintain a communication and escalation process to respond to issues reported by customers, vendors, internal and external business partners
  • Manage all escalated issues based on knowledge, experience and procedures; make sound decisions to ensure resolution of issues/problems prior to escalating to senior management
  • Ensure the consistent delivery of high quality service through service excellence principles to meet or exceed client expectations and service standards
  • Ensure an appropriate communication process is in place to facilitate sharing of information (e.g. ensure service level expectations are clearly articulated/attained, keep team updated on business goals, strategies, performance objectives, current issue/concerns and new procedures or changes)
  • Lead regular team meetings in order to resolve issues and concerns and communicate as required
  • Provide consultative services to internal business partners; liaise with and elicit cooperation from other departments within Global Operations to enhance service delivery
  • Ensure business unit activities are within compliance by completing random spot checks and testing
  • Identify, anticipate and detect potential problems and take accountability for making informed, independent decisions to find alternative solutions to eliminate any potential risk
  • Review and complete Quarterly Key Compliance Reports to ensure documented procedures, processes and policies are followed; analyze trends, determine root cause and take appropriate action to resolve issues/concerns ensuring Corporate Governance approval is received as required
  • Review tracking on a daily, weekly or monthly basis (e.g. productivity tracking) to ensure accurate counts and reflect the financial result by reducing revenue leakage
  • Ensure safety and security of premises and buildings for protection of CIBC assets
  • Participate in planning and successful implementation of strategic initiatives
  • Collaborate with senior management in developing an organizational structure that will provide client service excellence in rapidly evolving changing organization (e.g. organizational planning)
  • Participate in committees as a Subject Matter Expert and collaborate with various departments to drive change; oversee implementation of assigned initiatives and manage change process within own operating unit to ensure success
  • Work with Leadership Team to implement Global Operations’ strategies and service excellence principles to enhance client satisfaction results
  • 2 – 5 years of related work experience within Financial Services industry with previous Supervisory and/or People Management experience
  • Specialized knowledge of department policies and procedures, and a wide knowledge of Branch/CIBC policies, products and systems, with the ability to determine potential impact of decisions on other areas
  • Knowledge of internal CIBC systems and applications specific to own unit (e.g. COINS, COLT, Excalibur, ADP, IMF, ACBS)
  • Ability to coach in an environment of continuous change and learning
  • Ability to understand the corporate vision and translate it into action
  • Proven ability to lead/motivate a highly skilled team faced with significant change and increasing service expectations
  • Strong ability to analyze situations, diagnose problems, develop and implement solutions, often within narrow time frames
  • Ability to work with a variety of people and facilitate others in problem solving
  • Knowledge of PC software packages (e.g. Word, Excel, Outlook)
  • Proven ability to create and maintain a highly motivated and effective work environment focusing on customer and service excellence and ability to facilitate the building of strong and cohesive teams
  • Ability to sustain strong working relationships with both the CIBC network and external clients
  • Ability to develop, modify or implement operational procedures to increase productivity and efficiency
  • Compliance with all CIBC regulatory training and ensure these programs and policies are applied consistently across the business. The incumbent is personally responsible for compliance with all such regulatory and governance programs
7

Supervisor, Operations Resume Examples & Samples

  • Supervise and direct the daily workflow of multiple, unique processes required within the department
  • Ongoing training of new and existing employees, ensuring that team members have the tools and support needed to be successful
  • Provide ongoing coaching, recognition, development and performance management of department personnel
  • Interpret procedural, policy or administrative concepts to answer questions and solve problems
  • Handle escalated issues and ensure compliance with regulatory requirements
  • Perform and continuously enhance risk management and oversight functions
  • Partner with internal and external business partners to recommend and implement changes that standardize and improve processes and procedures
  • Participate on project teams as required and represent the department’s requirements, change management and testing needs
  • Track and evaluate system or process related issues to help determine long-term solutions
  • Assist department manager in budget and salary administration
  • Maintain current and accurate department procedures, documentation and checklists for management, audits and knowledge sharing
  • Securities License Series 99, or ability to obtain within 120 days of hire (or Series 7 within 120 days of hire) – required
  • Demonstrated aptitude in directing and leading individuals and teams
  • Working knowledge and understanding of brokerage operations and systems experience
  • Ability to effectively lead, train and provide work direction to others
  • Strong customer service and organizational skills and attention to detail
  • Effective problem identification, analytical and resolution skills
  • Proficient computer skills in Windows-based software products such as Word, Excel and Outlook and keyboard proficiency
  • Ability to communicate effectively and professionally both verbally and in writing
  • Ability to handle multiple priorities in a fast paced and deadline driven environment with the ability to provide direction to other team members
  • Ability to work effectively within a team environment and independently.
  • Four years of job related experience in business, finance, risk management and/or accounting/bookkeeping preferred
  • Bachelor’s degree in finance, business or related field preferred
  • Previous supervisory experience in the finance or banking industry preferred
  • Previous work experience in the securities or banking industry preferred
  • RBC maintains consistently high credit ratings: S&P: AA-; Moody’s: Aa3; Fitch: AA; DBRS: AA (as of July 2014)
8

Supervisor, Operations Resume Examples & Samples

  • Schedule Audio and Master Control Staff for perspective shifts as production needs and On-Air Requires
  • Will troubleshoot processes and equipment, and recommend appropriate solutions
  • Structure Operational procedures in all areas
  • Conduct Site Surveys for Field Productions and Operations
  • Oversee the Production Staffing
  • Manage Staff Vacation/Holiday/Personal Time
  • Manage KRONOS Timekeeper timecards for staff
  • Conduct Interviews for Open positions
  • Maintain the Internship program for operations
  • Maintain up to date knowledge on system operation and environment
  • Maintain Training documentation and operational training
  • Execute cross-training opportunities
  • Analyze Operational workflow
  • Report to Manager of Operations
9

Supervisor, Operations Resume Examples & Samples

  • Supervises daily operation of attractions within The Wizarding World of Harry Potter™. Provides and ensures that exemplary guest service is maintained at all times
  • Theme Park Operations knowledge
  • 11/24/15 HARRY POTTER, characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s15)
10

Supervisor Operations Resume Examples & Samples

  • Maintains communications with customer staffs and management to ensure that service is delivered on time and within budget. Interacts with subordinate supervisors, customers and/or functional peer group managers, typically involving matters between functional areas, other company divisions or units, or customers and the company
  • Provides continuing training and review and/or development of related policies and procedures
  • Four or more years of information systems experience
  • Ability to create and maintain formal and informal networks
11

Supervisor, Operations Resume Examples & Samples

  • Partners with cross site peers and managers to establishes performance goals for department; collaborates with and directs associates to meet or exceed these goals
  • Acts as an information source for associates and ensures training and development occurs
  • Handles performance management including career development and progressive discipline of direct reports
  • Works in cooperation with peers on establishing objectives and developing processes and procedures to ensure efficient and timely work flow with special regards to service delivery, compliance and risk factors for the firm
  • Establishes internal or external partnership opportunities, through analysis of business needs and relationships that may enhance success
12

Supervisor, Operations AFS Resume Examples & Samples

  • Performs back-up for all operational functions as required by workloads and absences
  • Researches and resolves complex problems relating to client accounts and inquiries
  • Reviews daily work of operations associates; Evaluates workload and responsibilities of support staff to determine necessary assignment changes to maintain efficient workflow
  • Conducts compliance and suitability reviews, and monitors trading activities, through the use of various reports and systems
  • Advises department management of any supervisory concerns that may arise with branch office managers/FAs
  • May work together with department management to address supervisory concerns as well as to resolve any conflicts that may arise related to client accounts
  • Leadership and supervisory responsibility for a small team of operational/administrative/support employees
  • Investments and trading, securities industry regulations, and client suitability. Familiarity/facility with RJ and its systems is preferable
  • Company’s working structure, policies, mission, and strategies
  • Suitability and other compliance issues involved with branch manager/FA trading activity
  • Comprehensive understanding of company policies and procedures and industry rules and regulations
  • Human resource management principles and practices
  • Identifying relationships, draw logical conclusions, and interpret results
  • Operating standard office equipment and using required software application to produce correspondence, reports, electronic communication, and
  • Develop interpersonal relationships to provide thoughtful feedback and facilitate a collaborative work environment
  • Use appropriate interpersonal styles and communicate effectively, both verbally and in writing with all organizational levels
  • Interpret and apply policies and identify and recommend changes as appropriate
  • Establish and maintain effective working relationships (at all levels of the organization), (including negotiating resources)
  • Project a positive, professional image both internal and with external business contacts
  • Convey information clearly and effectively through both formal and informal documents
  • Take an active part in the training and ongoing development of other associates
  • Bachelor’s Degree and a minimum of three (3) years’ experience in the financial services industry
13

Supervisor Operations Resume Examples & Samples

  • Responsible for the management of a production team of owner-associates
  • Responsible for overall team performance to meet or exceed company goals and objectives
  • Manage the performance and on-going development of direct reports through timely coaching and counseling, positive reinforcement, direct honest feedback
14

Supervisor, Operations Service Resume Examples & Samples

  • Directing all activities for and guiding operators and their activities for assigned area/shift in the execution of logistics plans (receiving, line supply, packaging, shipping, etc.),
  • The ability to prioritize and manage multiple competing requests while maintaining a culture of accountability and execution
  • Experience in a union and/or manufacturing environment
15

Supervisor, Operations Resume Examples & Samples

  • Supervise receipt and distribution of all products from the warehouse and employee workload as required to optimize staff effectiveness
  • Develop and implement effective systems and procedures to ensure effectiveness and efficiency of the operation. Monitor warehouse services and determine best methods to overcome obstacles while maintaining acceptable service levels
  • Insure all new employees are properly trained. Serve as escalation point for employees with problems. Take proactive steps as appropriate
  • Review and answer inquiries from customer service, customers, sales, vendors, and management. Use judgment and diplomacy to handle complaints and resolve issues
  • Responsible for implementing procedures to meet federal, state, company, and facility regulations. Administer and support all standard operating and quality procedures
  • Assist in the supervision of product recalls, field corrective actions, and product returns
  • May participate in budget and forecasting processes along with other projects as requested
  • Strong organizational, leadership and interpersonal skills
  • Must have excellent communication skills both oral and written along with proven ability to implement change
  • Must be able to prioritize and manage a number of ongoing issues, meet deadlines, and communicate with senior management
  • Strong analytical skills and experience with spreadsheets and word processing applications required
  • Knowledge of Good Manufacturing Practices and Good Documentation Practices
  • While performing the duties of this job, the employee may be exposed to moving reach trucks, forklifts, pallet jacks, extreme cold, and extreme heat
  • The employee frequently is required to walk
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
  • While performing the duties of this job, the employee is regularly exposed to moving reach trucks, forklifts, pallet jacks, extreme cold, and possibly extreme heat. The noise level in the work environment is usually moderate
  • This position requires proficiency in warehouse management systems and PC environments
16

Supervisor, Operations Resume Examples & Samples

  • Oversee the performance of all maintenance work packages for assigned aircraft and ensure adherence to planned vs. actual hours and Repair Station Manual. Supervises assigned aircraft maintenance employees
  • Encourage and promote a safe work environment by supervising a safety/security program which includes operation of support equipment, aircraft systems, 5S, general housekeeping and lean manufacturing. Ensure that regular established safety/security audits are conducted and discrepancies are addressed
  • Perform supervisory responsibilities for assigned employees and area(s), for example, time card and vacation approvals, performance reviews, opportunities for professional development and training, personnel decisions concerning hire, fire, disciplinary issues, and salary adjustments, as well as employee schedules and leave
  • Supervise the performance of maintenance and service work packages for assigned aircraft. Per assigned shift, manage labor hours per work package for accuracy and efficiency
  • Support all teams (i.e. Quality, Invoice Analysts, Line Service, Materials) in returning aircraft to service after maintenance
  • May be required to act on behalf of Operation Manager during absence
  • Working knowledge to assist and coordinate special programs (i.e., Smart Parts, ESP, MSP, Honeywell, and Warranty) with Planning, Invoice Analysts and Materials
  • Review final customer invoice as needed, (i.e., review margin analysis, warranty negotiations, and revision of service orders (SVOs)
  • Must have a minimum of 5 years of experience in performing aircraft heavy/line maintenance
  • Must have a minimum of 2 years supervisory or leadership experience
  • Must have A&P license
  • Must be available for evening shift, M-F
  • Working knowledge of applicable Federal Aviation Regulations, for example, part 91, 121, 135, and 145
  • Working knowledge of aircraft maintenance inspection programs for jet aircraft
  • Working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations
  • Interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments
  • Customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations
  • Demonstrate strong leadership and coaching skills with the ability to develop people and build a strong team
  • Strong Verbal and written communications skills
  • Training skills necessary to provide employee training
  • Planning and organization skills necessary to plan, prioritize and coordinate workload of assigned employees within a multiple project setting
  • Computer skills necessary to learn and / or operate word processing, spreadsheet, database, presentation, project, email and web-based applications as well as other operating systems used to manage the maintenance work
  • Prefer experience with CRJ (Canada Regional Jet) 200, 700, 900
17

Supervisor, Operations Resume Examples & Samples

  • Planning and program performance addressing cost, schedule, technical performance, and quality of a work package, subsystem, or related group of work packages in a MRO environment
  • Provide coaching, set goals, approve time, and provide overall guidance to a team of employees
  • Oversees a team and task assigned to the organizational group performed by non-exempt employees
  • Establish a team environment and directs a training system to provide technical knowledge for the safe maintenance, repair, and operation of aircraft, aircraft systems, ground equipment, tools, test equipment, stores and facilities, according to established procedures
  • May analyze current operating problems and future operating requirements to identify training needs
  • Ability to be subject to a variety of physical conditions
  • Able to wear respirator or other safety gear
  • Ability to be subject to areas which could cause various phobias due to height or closed spaces
  • Able to perform work in an approved environment during specified work hours
  • Able to change physical locations based upon need(including physical ability to travel
  • Ability to compose materials such as detailed reports, work‐related manuals, publications
  • Able to prioritize and adjust tasks to accomplish the project result
  • High School diploma or equivalent (GED) and 7 years related experience
  • Must be able to obtain a DoD U.S. security clearance
  • Ability to resolve technical or operational problems in a MRO environment
  • Must have knowledge in Fuel cell maintenance and repair and at least one but preferred all in repair, installing trouble shooting of aircraft systems, flight controls, Avionics, or Structures
  • Will be required to perform tasks such as fuel system fueling and defueling, avionics, engine operations, APU operations and flight control systems
  • Ability to work what ever hours are required for the shift that is assigned
  • A&P license
  • 7 years of experience with Aircraft Systems
18

Supervisor, Operations Resume Examples & Samples

  • Handles all direct employee personnel issues and processes (where applicable), including performance management, appraisal processes, development planning, and career pathing
  • Supervises non exempt direct reports assigning workload, monitoring quality and associate coaching
  • Serves as liaison between departments when it becomes necessary due to member or workflow issues
  • Develops, recommends, and implements process improvements to improve efficiencies and services provided
  • Ensures WellCare link is update to with the appropriate materials
  • Trains associates on new processes and refresher training
  • Act in a liaison capacity for the Mgr/ Sr Mgr representing operations with other areas and business units
  • Responsible for reviewing, updating, and creating training materials for business
  • Demonstrates desired behaviors by exceeding others expectations and leads by example
  • Completes gap analysis on training for the business
  • Intermediate Demonstrated analytical skills
  • Intermediate Other In-Depth knowledge of Health Insurance
  • Intermediate Other Strong understanding of managed care and its place in the health care industry
  • Intermediate Other Understanding of interdependencies on other business units such as Health Services, Provider Relations, Sales, Vendors, Claims
19

ADT Supervisor, Operations Resume Examples & Samples

  • Assuming the responsibility and authority for managing Operations technicians to ensure effective deployment. Duties included are selection, performance evaluation and counseling, routine discipline and grievance resolution
  • Oversee daily performance against established standards and schedules
  • Resolve workflow and processing technical issues
  • Liaise positively with Supply Chain associates, maintenance and Quality Assurance to establish efficient schedules and quality products especially smoothly processing the flow of material and paperwork
  • Making personnel recommendations, as required, in the areas of staffing needs, wage recommendations and performance reviews
  • Assuring compliance within the Manufacturing department with all CGMP and safety regulations
  • Ensuring that the facility is kept “tour ready” at all times and people/material/flow/cleaning and zone concepts are maintained at all times
  • Maintaining adherence to shift schedules of operations staff, assisting in operational activities to overcome obstacles as needed and ensure appropriate attention to detail and quality occurs during operations
  • Assuring that operators are trained and following the operating and cleaning standard operating procedures and any other applicable regulations
  • Ensuring batch records are complete and accurate first time
  • Interfacing with Materials Management and other warehouse staff as related to raw material inventory control issues
  • Trouble shooting any processing, equipment or utilities problems
  • Overseeing all activities performed by operators and material expeditors during shift. Offering processing guidance where needed
  • Identify staffing needs and maintain staffing
  • Work with the Human Resources and training staff to encourage a highly motivated and skilled work force
  • Support 24/7 operations
  • Define necessary – Corrective/Preventive Action measures in response to internal, regulatory and customer audit requirements as well as deviation investigation
  • Meet commitments on time
  • Candidates must be capable of creating and working within an operating plan framework and budget
  • Must have a thorough knowledge of the equipment and processes used in the facility and within the pharmaceutical industry
  • Must have a thorough knowledge of cGMP, FDA and DEA guidelines and how to apply them effectively
  • Candidates should have a thorough knowledge of Solid Dosage manufacturing
  • Able to manage priorities and projects prioritizing effectively. Must communicate clearly, and manage people well
  • Capability to work in a matrix organization
20

Finance Supervisor Operations Resume Examples & Samples

  • Bachelor’s degree in Finance/Accounting
  • Minimum 6 years of Finance/Accounting experience
  • Proficiency with MS Excel
  • Good knowledge of MS Access
  • Experience financially supporting business partners
  • Working knowledge of TM1/SAP/HFM
21

Supervisor, Operations Resume Examples & Samples

  • Employee development - Coaching, training, skill enhancement, annual reviews, IC reporting and follow up, career planning and goal setting, coaching database maintenance
  • Administration - reporting, time entry in Peoplesoft, statistical analysis of own and others reports, meetings (intra- and inter- departmental), staffing, scheduling, vacation planning
  • Team development - IC development and implementation, lead team meetings, evaluate and implement processes and procedures, new hire interviews, problem solving (teaching and doing), daily operation
  • Cost Control - Analysis of variance within the dispatch function as well as making decisions about the amount to credit a customer or chargeback a contractor
  • Business Development - Sales contractor and sales management interface, customer relations, bids, customer relations problem solving, and develop vendor relationships pertinent to new opportunities
  • Contractor Relations - Coaching, follow up, recognition, liaison, problem solving
  • Projects – Direct and oversee implementation as well as reporting on results
  • Personal Development - Cross-training, seminars, sales calls and trade shows
22

Supervisor Operations Resume Examples & Samples

  • Establish and control the achievement of production objectives
  • Coach your team in order to develop their talent in the organization
  • You have management experience in a unionized environment (an asset)
23

Supervisor, Operations, Global Resume Examples & Samples

  • Achieve the required Operations Unit performance by supporting and implementing the operating plan ensuring adherence to safety, quality, cost and schedule
  • Continuously improve business processes to ensure best practice in quality, cost and labour relations
  • Coach/develop and provide feedback to employees and address their issues, to ensure true engagement within the team
  • WEEKEND SHIFT POSITION
  • You must possess post-secondary degree/diploma in technical discipline and a minimum of 3 years’ experience in a Supervisory role in a Manufacturing environment
  • You must have in depth knowledge and experience working in an environment that utilizes KPI’s
  • You must possess the following: ethics, integrity and honesty; respect for others; cooperation; motivation to get things done; ability to express ideas logically and coherently; positive attitude; ability to overcome obstacles; assumes full responsibility; utilizes the appropriate resources to solve day-to-day problems; reacts quickly to unforeseen events
  • You must be flexible and able to work various shifts, including weekends
  • You may be required to work rotating shifts
24

Supervisor, Operations nd Shift Resume Examples & Samples

  • Supports and drives a safe and clean safe work environment
  • Ensures the overall goals are achieved, as well as the individual goals of the department
  • At least 2 years of experience in supervising others is preferred
  • Experience in the apparel industry strongly preferred
25

Supervisor, Operations Resume Examples & Samples

  • Execute and maintain schedule, on assigned shift, through aircraft delivery and follow-up. Monitor and oversee work flow to ensure work package is on schedule and within budget, including shop floor efficiency. Ensure that work is performed in accordance with Repair Station / Quality Manual, Site Operating Procedures and FARs
  • Submit requests, as required, for engineering support (RED's, RFE's, SRPSA's and installs) in direct support of operations for all product lines
  • Act on behalf of Project Manager during absence (Business Aircraft only)
  • Review final customer invoice as needed, (i.e., review margin analysis, warranty negotiations, and revision of service orders (SVOs). (Business Aircraft only, approve and sign)
  • Meet or exceed facility financial objectives on all projects. May be required to issue and collect DPRs, reviews payment terms with customer
  • You have a minimum of 5 years of experience in performing aircraft heavy/line maintenance
  • You have a minimum of 2 years supervisory or leadership experience
  • You have an A&P license
  • You be available to work 12 hours days on a rotating schedule with either 3 days off or 4 days off /week
  • You have experience with CRJ (Canada Regional Jet) 200, 700, 900
  • You have a working knowledge of applicable Federal Aviation Regulations, for example, part 91, 121, 135, and 145
  • You have a working knowledge of aircraft maintenance inspection programs for jet aircraft
  • You have a working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations
  • You have interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments
  • You have strong verbal and written communications skills
26

Supervisor, Operations Terminals Resume Examples & Samples

  • Hire, supervise, direct, coach, train, and coordinate organized labor utilized to perform all work on a marine cargo handling facility. Be familiar with, comprehend, and be knowledgeable with all applicable labor agreements, documents and letters of understanding governing terminal workers. (Pacific Coast Longshore and Clerk’s Contract Document, Pacific Coast Walking Bosses & Foreman’s Agreement, Pacific Coast Marine Safety Code, and the IBEW Labor Contract)
  • Schedule, coordinate and facilitate cargo handling activities, preventive maintenance and maintenance repair activities which ensure the lowest unit costs, while meeting all applicable terminal, corporate, state, EPA, federal, marine and cargo owners regulations, rules and standards without exception
  • Shall adhere to Corporate, Federal, and State EEO, affirmative action, fair treatment and harassment policies and regulations in all areas of responsibility taking immediate corrective action for any non-compliance
  • Consistently maintain and demonstrate a high regard for personal safety, for the safety of company assets, employees, and the general public
  • Progressive supervisory experience and/or training specific to supervisory/management techniques
  • Mechanical experience and safety training in heavy industry
  • Union operations experience
  • Safety competencies in marine and railroad environments
  • Proficiency with computer applications, including Microsoft Excel, Word, and Outlook
  • Well-balanced interpersonal skills and strong verbal and written communications skills are required
  • Demonstrated ability to write clearly and concisely for different types of audiences, deliver a presentation clearly and persuasively
  • Must be accountable and take direction from Managers; keep required work schedules, which include regular and predictable job attendance; focus attention on details; follow work rules
  • Organizational skills and the ability to prioritize tasks are essential
  • Must be a problem solver with the ability to find resolutions
  • Must be flexible and able to work effectively in a team environment and consistently maintain a professional and respectful demeanor/attitude with co-workers, clients, vendors, and regulatory agencies
  • Supervise ILWU workforce
  • Oversee & supervise vendors & on-sight contractors as needed
  • College or Trade School training in mechanical or engineering disciplines, or equivalent professional experience preferred
  • Mechanical or electrical training desired
  • Prior experience requiring mechanical aptitude and skill is a plus
  • Knowledge of rail traffic coordinating processes
  • Rail road equipment and bulk cargo handling operational experience
  • Heavy Industrial experience having concurrent Safety, Quality and Environmental responsibilities
27

Supervisor Operations Field Resume Examples & Samples

  • Ability to supervise a group of 5-15 direct reports
  • Knowledgeable of FSCS work rules and HR procedures
  • Ability to learn and understand operation processes supported through technology
  • Knowledgeable in industry-related issues in transportation, supply chain management, warehousing/distribution and use of technology in logistics
  • Experience in performing data and supply chain management analysis and using software applications (SCM software, MS Excel, MS Access, MS PowerPoint)
  • Experience with analytical techniques to define and solve complex problems or design solutions
  • Good judgment and a common sense approach in decision-making even when dealing with complex problems
  • Basic understanding of financial management fundamentals and techniques
  • Related Bachelor’s degree + 4 years progressive, related experience in a supply chain operations leadership roles and/or warehouse management operations
  • Related Associates degree + 6 years progressive, related experience of supply chain operations leadership roles and and/or warehouse management operations
28

Supervisor, Operations Resume Examples & Samples

  • Responsible for day-to-day execution in the backroom and office, across all receiving, merchandise pickup, and product repair, return to vendor and preventive maintenance processes, ensuring associates understand member experience, member interaction expectations, and key responsibilities. Teaches and models expected behaviors that lead to the right member experience. Analyzes team and associate-level metrics to drive continuous improvement opportunities with associates and other teams
  • Ensures effective inventory management. Facilitates completion of stock locator audits and related processes to keep track of merchandise. Facilitates shipping of merchandise for ship-from-store and return to vendor processes
  • Ensure effective office processes
  • Adheres to the Operations Supervisor scheduling requirements
29

Supervisor, Operations Resume Examples & Samples

  • Oversight of daily, weekly and monthly reconciliation of payment clearing and cash and share balances
  • Responsible for research of reconciliation exceptions to identify root cause and provide support for recommended clearing action
  • Monitor departmental risk and guarantee all risk controls are followed and appropriately documented
  • Track aged items and assure regulatory guidelines are met
  • Collaborate effectively with cross site peers on department initiatives, projects, issues and share best practices
  • Partner with cross site peers and managers to establish performance goals for department; collaborates with and directs associates to meet or exceed these goals
  • Ensures appropriate documentation and departmental tools are created and/or maintained (job procedures, job aids, forms, training material, etc.)
  • Financial markets and Mutual Fund Products
  • Risk mitigation, risk controls
  • Resolve out of balances and balance general ledgers
  • Research reconciliation exceptions to identify root cause and provide support for recommended clearing action
30

Supervisor, Operations Resume Examples & Samples

  • Identify, document and standardize key processes leading to the achievement of objectives
  • Optimize the sharing of knowledge and best practices throughout the organization
  • You have 3 years management experience in a manufacturing environment or in any other relevant field(aerospace environment is an asset)
  • You hold at a minimum a College Degree Diploma (studies in operations management or related disciplines is an asset)
31

Supervisor Operations Service Resume Examples & Samples

  • Coordinating and supporting Continuous Improvement activity throughout the facility
  • A strong ability to work effectively with people cross-functionally and at all levels of an organization
  • Strong technical aptitude along with proficiency in Microsoft Excel
32

Supervisor, Operations Resume Examples & Samples

  • Achieve the required Product Quality performance by reinforcing and implementing the Quality system and Quality gate process
  • Apply Risk Management techniques to ensure compliance to applicable product and process standards
  • Plan, implement and control functional activities in order to achieve the Operation Unit targets
  • Maintain FOD/housekeeping standards to ensure a safe product and working environment
  • You have Post-secondary degree/diploma in a quality or technical discipline
  • You enjoy face to face conversations and bringing team members together to reach the desired outcome
  • You must be flexible and able to work various shifts
33

Supervisor, Operations & Bids Special Markets Resume Examples & Samples

  • 5% Evaluation, specification and management of information requests from internal and external (Customer) sources
  • 5% Coordination and resolution of reporting conflicts across Operations, Management, Sales and Customers
  • 15% Development of tools to standardize/automate reporting and increase available personnel resources
  • 10% Other
  • Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments
34

Supervisor Operations / Construction Resume Examples & Samples

  • Oversee the operational workload of team to ensure allocated resources are fully utilized in order to deliver against agreed upon work plan and execute work activities within planned unit and budget cost
  • Review, ensure accuracy and execute the approval of area purchase orders, invoices and payroll activities
  • Act as the first point of contact for multiple internal stakeholders and outside agencies in order to provide support and ensure National Grid deliver against service level agreement
  • A Bachelor's degree in a related area and/or 3 years’ of related experience, or committed to ‘on the job’ training programs with practical experience of methods, processes and techniques relevant to area or discipline
  • Ability and knowledge to develop standard operating procedures for field personnel to perform gas work and connections on energized distribution/transmission facilities is preferred
  • Must have or possess the ability to develop knowledge and understanding of National Grid’s policies and processes and how to apply them effectively
  • Identifies the key stakeholders in the organization and uses that information and the informal organizational structure to get things done within the Operational area
  • Within own Operational area, demands high performance and makes the consequences of non-performance clear
  • Promotes team effectiveness by soliciting input from team members, communicating expectations of the team and delegating responsibilities while providing support and structure
  • Encourages and empowers others by offering help and advice, and building a common understanding of needs and shared goals of the Operational area
  • Proactively makes changes to improve performance, efficiency and effectiveness of processes within the relevant Operations area
35

Supervisor Operations / Construction Resume Examples & Samples

  • Perform contractor inspections to ensure the successful completion of all capital construction projects, large or small, which will allow the safe and reliable operation of National Grid's LNG facilities
  • Sound implementation of construction policies and procedures that maximize customer satisfaction and fulfill statutory requirements while meeting or exceeding company growth goals
  • Direct all aspects of the construction process to meet Company goals while remaining fully compliant and within budgetary limitations ensuring the timely and cost effective installation of facilities
  • Motivate, coach, challenge and provide developmental opportunities for subordinates
  • Maintain industry involvement to keep abreast of changing technologies and best practices
  • Develop continuous improvement initiatives in support of the Company's strategic objectives
  • Manage the utilization of resources (personnel, vehicles, and equipment) to ensure a timely response, monitor safety, performance, productivity and workload and re-balance as needed to maximize efficiencies and cost effectiveness
  • Respond to emergencies and supervises a workforce that operates on a 24-hr 7day/week basis
  • Coordinate all Meetings necessary to progress the projects, including pre-construction meetings, safety meetings and notifications and all daily tail gate meetings. Safety Meetings at the LNG Plants are crucial for daily activities
  • Five plus years of proven managerial experience with a focus on construction policies and practices
  • LNG Plant experience is preferred with knowledge of LNG operations and regulations
  • Knowledge of LNG regulations including Federal DOT LNG CFR 193 and NFPA 59A are a plus
  • A good working knowledge of tools and systems within LNG plant plant operations is desireable
  • Familiarity with Construction standards, Work Methods, Rules for Safe Operation, and associated procedures, knowledge of Company policies and the application of the Collective Bargaining Agreement are needed
  • Prior experience dealing with diverse groups such as gas and/or electric customers, government officials, etc. in a tactful and diplomatic manner is vital
  • Proficiency with Microsoft Office Products is required for consideration for the Lead Construction Supervisor position
  • Ability to estimate field construction costs
  • This position may involve driving to other company locations, so a clean, valid state issued driver's license is required
36

Supervisor, Operations Resume Examples & Samples

  • Manage the daily operations by interfacing with all areas of the company to ensure that the Incomm Incentives and the 1st Party operations team is performing at its peak efficiency and has the tools to be successful
  • Perform operational troubleshooting to identify, define, and solve problems
  • Act as the Incomm Incentives and 1st Party Operations Manager, owning the processes performed by the team
  • Interface with team members and clients as business development opportunities arise. Ensuring successful implementations and improvements
  • Fostering continuous process improvement in the engagement, boarding and implementation of products and services
  • Build and maintain a shared knowledge library of best practice materials related to his/her platform and products to ensure repeatable, successful operations and implementations
  • Promote the Incomm Incentives and 1st Party operations team internally working with Sales and Marketing; educating them on the operational processes and procedures
  • Support Account Managers in their requests for product support from merchant partners
  • Routinely work with a variety of providers (internal and/or external) in product operations, enhancements, and implementation
  • Identify, document and manage the implementation of projects to enhance and update the product line
  • Ensure that customer service SLA’s are met
  • Provide regular reporting to management on the platform and products
  • Provide account ownership to special case customers during and after implementation as needed
  • Provide a single point of contact for relationship management and issues resolution, being fully accountable for the success of the team
  • Be a subject matter expert on the Incomm Incentives and 1st Party operations team, its processes and capabilities
  • Ability to implement fully compliant products and programs
  • Minimum two years client facing communication experience required
  • BA or BS degree required
  • Experience in prepaid, stored value or gift card products preferred
  • Experienced working with Customer Relationship Management software (Salesforce), Sharepoint and activity tracking systems desired
  • Demonstrated ability to create requirements documents, process documentation, develop and analyze reports
  • Proficient with general computer applications (Word, Excel, PowerPoint, etc.)
  • Ability to work with different departments (marketing, IT, fraud, finance, service) to support the operations team
  • Demonstrated: creative thinking and initiative; ability to drive change
  • Must be able to manage multiple projects
  • Must be process driven with focus on continuous process improvement
  • Must be able to manage the entire platform and its products with limited supervision
  • Must be a self-starter with demonstrated ability to lead cross-functional teams during implementation process
  • Must demonstrate “never give-up” behavior
  • Must be willing and able to “own” team management, implementations, and the expected results
  • Must motivate and develop team members
  • Must have an interest in technology
  • This position is eligible for the Employee Referral Bonus Program
37

Supervisor, Operations Resume Examples & Samples

  • Develop and implement effective systems and procedures to ensure effectiveness and efficiency of the Traffic operation
  • Coordinate the activities of the Traffic operation with other internal departments, third party vendors, and customers. Supervises drivers one or more operations sites
  • Supervise employee workload and objectives as required to optimize staff effectiveness
  • Insure all new employees are properly trained. May be involved in delivery of staff training as needed. Responsible for all aspects of staffing (recruiting, interviewing, and selection) and talent management (performance management and activities to achieve performance objectives)
  • Review and answer inquiries from customer service, customers, sales, and vendors. Uses judgment and diplomacy to handle complaints, make adjustments and resolve issues
  • Escalation point for employees for problems requiring special handling. Contact parties involved and take necessary action to resolve problems. Take proactive steps as appropriate
  • Responsible for ensuring compliance of procedures to meet federal, state, company and facility regulations
  • May participate in budget and forecasting processes
  • Administer and support all standard operating procedures, regulations and quality procedures
  • Required to travel as necessary to offsite locations
  • Will report into Regional field manager for oversight and development
  • Must have strong organizational, leadership and interpersonal skills
  • Must be able to work independently and work in a matrix environment
  • Ability to set performance standards to meet budgetary targets
  • Must be results oriented and be able to work collaboratively with counterparts in other functions
  • One to three years supervisory and/or team leadership experience required
  • Three to five years experience in a transportation or distribution environment required
38

Supervisor, Operations Resume Examples & Samples

  • Develop and monitor operations plans, labor schedules, inventories and maintenance activities
  • Work with senior leaders to drive process improvement initiatives and change efforts
  • Track and analyze key performance indicators and develop action plans to improve performance
  • Promote and encourage safe working practices
  • Proficient in Microsoft Office programs
  • Comfortable with change and leading change
39

Supervisor Operations Resume Examples & Samples

  • Drive an Event-Free Operations culture - directly lead and oversee the Operating shift to operate the station to the standards set forth in the Operating Model and Operations Protocol, ensuring operational rounds and all routine requirements are being completed and documented, ensuring all control room operator activities are performed to high standards, ensure proper alarm response to standing and active alarms on plant control systems, monitor plant performance to ensure the Plant is operated as efficiently as possible, monitor cycle chemistry to ensure chemistry is maintained within parameters, and provide leadership and direction in the event of abnormal and emergency plant conditions; coordinate with the Energy Control Center and Portfolio Management for issues regarding unit availability; ensure all FERC, NERC and FRCC requirements are met on a daily basis
  • Directly lead the Operating shift to perform shift maintenance to the standards set forth in the Operating Model and Maintenance Standards - including implementing and managing work schedules, issuing and tracking individual work assignments, overseeing maintenance work on shift to assure maintenance and projects are performed in compliance with site and corporate standards
  • Associate Degree from an accredited university or college and 3 years power plant or industrial experience; OR in lieu of a degree must have 7 years related work experience
  • Working knowledge of the overall operating fundamentals and principles of generating station systems, equipment and processes
  • Four-year degree with at least five years of like-work experience
  • Leadership experience with effective verbal and written communication skills
  • Effective team leadership and coaching skills with the ability to lead by example and provide focus in a rapidly changing environment
  • Prefer experience in supervising union employees; current MOA contract knowledge is highly desired
  • Combined Cycle and Combustion Turbine Power Plant operations knowledge and experience
  • Qualified Control Room Operator with a competent understanding of DCS control systems relating to power generation is highly desired
  • Power Plant maintenance knowledge and experience
40

Supervisor Operations Resume Examples & Samples

  • Field Operations – Ensuring all activities as being dispatched by the regional center are being executed per agreed planning. This includes Service Delivery and Assurance dispatches
  • Network Operations – Ensure all network related projects are being implemented. This includes expansion, reliability and cost savings projects
  • Datacenter Operations – Ensure all related activities are being performed within this specific functional area
  • Technical Facilities Operations – Ensure all related activities to ensure the technical infrastructure in our buildings is operated in such a way a 100% uptime can be guaranteed
  • Other – Act as the site owner for our technical buildings and work close with the regional center to ensure resource availability and efficiency is being achieved. Ensure 24x7 coverage is being performed with the team for Assurance activities (Break/Fix & Preventative Maintenance) and are responsible for the 1st / 2nd level escalation PoC
  • Requires a broad range of skills within a professional discipline to effectively perform complex assignments; demands familiarity with principles, theories, concepts and technologies as well as applied knowledge of established procedures, policies and practices
  • 10+ years operational experience in the telecommunications industry
  • Strong organizational skills and ability to multitask, balancing competing priorities
  • Strong facilitation and task completion skills
  • Capability to work independently in a regional team
  • Fluent in English and local language (written and verbal)
  • PC Literate (E-mail, MS Office Suite
  • Engineer degree or equivalent
41

Salesfloor Supervisor Operations Resume Examples & Samples

  • Executes all Operations related communications on a daily basis
  • Coordinates with the replenishment team daily. Communicate accomplishments, successes and concerns
  • Coordinates with Management and Back Room Lead on where to stage no home merchandise so there is an easy flow to the sales floor when opportunities exist
  • Is a student of the game in Integrated Retail with regards to systems, technology and digital devices, and can train others on the use of these tools
  • Strong reading, writing, verbal, and arithmetic skills
  • Show Pride
  • Ability to be cross trained
  • Proficient in store systems and Integrated Retail
42

Supervisor, Operations Resume Examples & Samples

  • Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff
  • Work with manager to establish department and company goals and rely on experience, judgment and innovation to achieve them
  • Drive process improvements and coordinate new model introductions
  • Act as liaison between teams, shifts, supervisors and departments, and partner with vendor / customer / client representatives
  • Monitor inventory of materials and equipment while facilitation capital equipment procurement and maintenance service calls
  • Accomplish supervisory and human resource objectives such as hiring, performing performance reviews and mentoring / coaching and disciplinary actions
  • Meet production operational standards by implementing production, productivity, quality, and customer-service standards; resolving problems; identifying process improvements
  • Meet production financial standards by controlling and minimizing production expenses
  • Monitor production performance and ensure all daily shift production reports are completed on time
  • Maintain a safe and healthy work environment by following and enforcing standards and procedures while complying with legal regulations
43

Supervisor, Operations, Global Resume Examples & Samples

  • You possess a post-secondary degree/diploma in technical discipline and a minimum of 3 years’ experience in a Supervisory role in a Manufacturing environment
  • You have previous experience working in a unionized environment (knowledge of the Collective Agreement)
  • You are flexible and able to work various shifts, including weekends
44

Supervisor, Operations Resume Examples & Samples

  • Update job knowledge by participating in educational opportunities; reading technical publications
  • Minimum of 5 years in a leadership / supervisory experience in a related field
  • Associates degree in related field of equivalent experience
45

Supervisor, Operations Resume Examples & Samples

  • Ensures timely development of distribution construction designs and plans, ordering of long lead time material, request of easements, permits, and other requirements in order to meet business plan goals, and construction schedules required to meet the customer need dates or work execution plan schedules within the region
  • Ensures that designs are complete, accurate and buildable, material correct, and scope is the least cost solution to meet design intent and to maintain customer satisfaction within the region
  • Ensures staff adheres to Distribution Design Standards/Processes
  • Bachelor of Science Degree in Electrical Engineering (preferred) or Associate of Science degree in Electrical/Electronic Engineering or Electrical/Electronic Engineering Technology with 0-3 for Assoc. Level and 5-8+ years experience for Supervisor, Senior and Lead role, from an accredited engineering or technological school or equivalent or in lieu of a degree 5 to 8 years experience in Distribution Design
  • A minimum of 5-8+ years(supervisor, senior and Lead or 0-3 for Associate Level) of experience in Distribution Design, T&D Operations, Engineering, or equivalent including a demonstrated commitment to safety practices and procedures
  • Demonstrated leadership skills including the proven ability to direct, supervise, motivate and train a staff of technical and support employees
  • Strong knowledge of Company policies, procedures, and the labor agreement. Demonstrated knowledge of electric theory, labor relations, utility construction practices, equipment and material requirements, National Grid standards for construction, OSHA and National Grid safety standards, environmental/hazardous material handling, national electric safety code and local ordinances
  • Knowledge of the Company's budget process and proven budgeting and financial analysis skills
  • Knowledge of utility accounting, electric rate tariffs and associated service bulletins and account classification
  • Demonstrated project leadership skills. Strong analytical and problem solving skills
  • Demonstrated ability to develop positive customer relations; anticipate, identify, respond to both internal and external customer concerns and problems
  • Computer skills with experience in a variety of software including Microsoft Word, Excel, Power Point, Geographic Information System, STORMS/MAXIMO, PeopleSoft and AutoCad
46

Supervisor Operations Resume Examples & Samples

  • Develops and implements reporting mechanisms to ensure client satisfaction, minimize liability and provide recovery totals for specific clients
  • Identify potential customer issues and resolve them before they are escalated. Monitor work to ensure time frames are being met due to contractual obligations and industry time frames
  • Acts as a liaison between the client and First Data. Assures that all contractual obligations are met and ensure that liability is kept to a minimum. Monitors and maintains on a daily basis statistical reports to ensure that workflow is distributed evenly
47

Supervisor Operations Resume Examples & Samples

  • Liaison with patients, public safety agencies, training institutions, hospital personnel and other system users
  • Promptly investigates incidents involving assigned units or personnel, including filing of internal and external reports and counseling staff
  • Responsible for complying with all local, state and federal employment laws and company policies (i.e., Americans with Disabilities Act, Affirmative Action, etc.)
  • Champion Affirmative Action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc.Responsible for compliance with and enforcement of company/department policies and procedures
  • Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel and works to facilitate individual and team development that drives positive results
  • Ensure PCR’s and other field related paperwork is 100% reconciled daily in conjunction with the PCR processing
48

Supervisor Operations Resume Examples & Samples

  • 1) Supervises and implements departmental functions, policies and procedures with all internal and external contacts
  • 2) Evaluates effectiveness and efficiency of operational areas and takes action t reallocate resources as necessary. Creates and implements programs to enhance the level of service provided to customers
  • 3) Communicates, implements, and interprets corporate and departmental policies and procedures
  • 4) Maintains department standards to ensure optimal customer support
  • 5) Provides subordinates with ongoing feedback, coaching, and counseling on performance for achievement of all benchmarks
  • 6) Provides technical expertise related to job unit function
  • 7) Schedules, trains, and organizes personnel to accommodate immediate and anticipated workflow volumes
  • 8) Coordinates departmental functions with all internal and external contacts
  • 9) Compiles and prepares required data for report information pertaining to unit
  • 10) Ensures that all inquiries and follow-up are handled in a professional, accurate, prompt and courteous manner. Serves as the next level contact for problems/issues that staff cannot resolve
  • 11) Selects, develops, appraises, and recommends compensation for subordinates. Interviews and makes recommendations for hires and promotions
  • 12) Encourages the professional progression of staff through Performance Management, coaching and counseling. Establishes appropriate goals and performance standards and makes recommendations for career path of staff
  • 13) Ensures that department systems and supports are operational
  • 14) Performs all other appropriate responsibilities and duties as assigned
  • Must have the ability to manage organize, plan and provide leadership to staff. Ability to develop and motivate staff to facilitate professional growth
  • Excellent oral and written communication skills, as well as ability to carry out assignments with minimal guidance
  • Exposure to an operations services environment is highly recommended
  • Analytical ability to identify and resolve staff and customer problems
  • Must be able to prioritize work in an environment that changes frequently. Demonstrated time management skills
  • 10% travel required to vendor sites
  • Schedule flexibility between hours of 8am-9am during peak season
49

Senior Supervisor / Operations Manager Resume Examples & Samples

  • Establishes and consistently meets or exceeds client program service goals and objectives in performance, production and quality; examines root causes of issues to achieve solutions
  • Manages call lists, prepares and analyzes data and makes program changes designed to achieve client goals
  • Regularly reviews performance and production reports to ensure that goals are being met and meets with supervisor teams for feedback and problem solutioning
  • Leads, guides and develops a high performance team by acting as coach and mentor to staff
  • Evaluates, writes and delivers performance appraisals that address issues, providing coaching to motivates enhanced performance
  • Manages rewards and recognition programs for all programs
  • Understands cost strategies, contributes to budget/expense management and recommends solutions and changes for improving overall Contact Center financial performance
  • Evaluates quality monitoring sessions to ensure improved CSR performance
  • Ensures efficiency and overall accuracy of performance metrics
  • Partners with others for feedback and support with those involved with client programs, including other contact center Management, Training, Recruiting, Client Services, Human Resources and Information Technology
  • Ensure that policies and procedures are communicated and followed
  • Develops and participates in employee engagement activities
50

Supervisor Operations Resume Examples & Samples

  • Supervise the overall operational delivery to ensure the correct and timely setup of static data within the systems of NN IP
  • Perform active oversight on the operational execution by the offshore team. This includes the smooth transitioning of work towards offshore and alignment with onsite operations
  • Drive the pro-active search for optimization of processes and tooling with the onsite and offshore team
  • Identify shortfalls in data quality and drive the necessary changes to improve the quality of service
  • Ensure documentation on manuals, controls and SLA’s is accurate and up-to-date
  • Support the Manager Static Data by coaching the team, contributing to the personal development of the team members and providing input for the yearly performance cycle
  • Support participation in projects, with a focus on controlled onboarding of changes in the daily operations
  • Take a leading role with (senior) business- and data analysts to formulate requirements and user tests to improve data management tooling (MarkitEDM)
  • Work with problem management on follow up of incidents, including logging, analysis, formulation of tactical and strategic solutions and communicating to both clients and management
  • Experience within data management, preferably within asset management or banking
  • Hands on experience with the responsibility of leading an operational team
  • Experience in working in high impact project environment, including ability to deliver under pressure
51

Supervisor, Operations Resume Examples & Samples

  • High School or GED or equivalent is required
  • Bachelor's Degree in a related field is preferred
  • 4+ years of experience in a related field based on operational area, i.e., customer service, claims, call center, or a high transactional environment,accounts receivable application, etc. is required
  • Experience supervising or leading others is required
  • Demonstrated written communication skills
  • Ability to communicate and make recommendations to upper management
  • In-Depth knowledge of Health Insurance
  • Strong understanding of managed care and its place in the health care industry
  • Understanding of interdependencies on other business units such as Health Services, Provider Relations, Sales, Vendors, Claims
  • Required Intermediate Microsoft Word is required
  • Required Intermediate Microsoft Outlook is required
  • Required Intermediate Microsoft Excel is required
52

Supervisor, Operations Resume Examples & Samples

  • Between 5-50 associates
  • Minimum of 5 years in a leadership / supervisory experience in a manufacturing environment
  • Experienced with working multiple production lines
  • Previous electronics manufacturing experience a plus
53

Supervisor, Operations Resume Examples & Samples

  • Develop work schedules, coordinate assignments and supervise the staff for assigned tasks and projects
  • Provide direct daily supervision and review work of assigned departmental employees to ensure accuracy and to ensure adherence to pertinent departmental policies, practices, and procedures [SOPs, safety procedures and bio-safety protocols.]
  • Prepare and review schedules from protocols
  • Monitor scientific projects and procedures to assure adherence to the study protocol and applicable SOP’s
  • Act as liaison between technical staff, internal departments and study director
  • Ensure that all related forms and materials are prepared prior to initiation of designated activities
  • Assist in the interview and selection of qualified non-exempt personnel. Recom¬mend personnel actions, including hiring, and promotions. Partner with Human Resources and depart¬mental management to assist in the handling of disciplinary issues. Draft appropriate personnel action paperwork
  • Monitor performance of direct reports. Provide regular coaching and counseling. Assist in preparation and delivery of performance reviews of direct reports
  • Recommend and implement techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices
  • Experience: 2-4 years related experience in a GLP environment and experience with research and investigative procedures, techniques and literature
  • Certification/Licensure: ALAT required, LAT preferred
  • Other: Ability to organize, prioritize work and meet deadlines. Computer literacy including word processing and spreadsheet software. Ability to successfully lead a team. Demonstrate strong verbal and written communication skills
54

Supervisor Operations Resume Examples & Samples

  • Investigate accidents and major incidents to gather information, resolve issues, and communicate findings
  • Coordinate operations during times of disaster
  • Gather information from customers regarding issues and problems, document complaints, and work with others for resolution to ensure customer satisfaction
  • Provide appropriate resources to debrief care-giving personnel (SST’s, Paramedics and EMT's) after particularly critical incidents (Critical Incident Stress Debriefing)
  • Schedule crews to staff units, including re-scheduling for employees on sick leave, and ensures crews are on the street at the beginning of their shifts
  • Function as a crew Paramedic or EMT
  • Manage the storage, distribution and collection of narcotics
  • Provide support and assistance to the field personnel to help them achieve maximum performance
  • Provide daily direction and clarity of expectations to field personnel
  • Collect information, conduct meetings and resolve issues with regard to employee problems, issues and concerns
  • Coach employees to perform at their highest levels and provide performance feedback
  • Assist employees in career planning
  • Provide support to crews by acquiring needed resources
  • Participate in the resolution of union or non-union grievances and administer the corrective action process
  • Communicate AMR information to field employees clearly, gather information from the field regarding company issues, and report and help resolve field-management issues
  • Partner with human resources to ensure the availability of employee counseling as necessary
  • Identify needs and support continuous improvement in employee development through training
  • Participate in orientation of new employees
  • Administer company policies and procedures, as well as employment law in a consistent manner
  • Interact daily with fire, police, hospital, physician group, nursing homes and other service providers regarding the integration and delivery of services and to manage the AMR image with facilities
  • Participate in community service to enhance the image of the company
  • Identify customer processes that lead to enhancements of service
  • Supervise the daily operations of the field
  • Collect paperwork and generate reports for management
  • Assist crews in stocking trucks/units
  • Ensure unit readiness by managing the fleet and materials
  • May be responsible for developing and maintaining department budgets
  • *EOE including Veterans and Disabled***
55

Supervisor, Operations Center Resume Examples & Samples

  • Oversees first line Operations Center Technicians in monitoring and responding to all Paychex system failures and alerts including server, storage, network, telecommunications, backups, facilities, and applications
  • Oversees team responsible for the daily completion and management of production payroll, system upkeep, tax pay, 401k and all other business processing jobs via the enterprise scheduler assuring successful execution
  • Trains, coaches, and implements work efforts focused on shifting infrastructure, application and network engineering tasks down to the first level technicians
  • Assess, recommends, and implements process improvements for proactive monitoring solutions in order to maximize system high availability and to deliver consistent quality service
  • Reviews established metrics, key performance indicators and service level agreements for driving the performance of the Operations Center
  • Identifies opportunities for knowledge transfer, automation, and alert tuning that drive reduction in MTTR and one touch close resolution percentage
  • Performs consistent quality inspections to ensure that first level technician work adheres to policy and procedures
  • Oversees the daily, post release, and incident health certification processes to validate all systems are operational
  • Monitors the progress of the team’s annual goals and plans strategy for completing goals. Leads the team to accomplish Paychex’ defined expectations, maintains customer satisfaction
  • Participates in high impact issues to insure restoration of service is effectively met. Executes consistently to Situational Leadership or I.T. Business Continuity procedures when executing this responsibility
  • Manages scheduling for 24x7 IT Operations Center
56

Supervisor Operations Resume Examples & Samples

  • Ensures compliance with all operational, environmental and other compliance requirements. Monitors station environmental, health and safety objectives and ensures they are met
  • Provides leadership and accountability in order to achieve desired safety results (LockOut/Tag Out compliance, safety meeting attendance, safety policies/procedures, work practices, etc.)
  • Responsible for the preparation and execution of the Lock Out/Tag Out procedures for equipment under the jurisdiction of the production team
  • Supervise plant operations and maintenance following company guidelines, meeting power generation requirements, and completing planned activites as defined by the Operating Model
  • Provide input to establish unit generation plan (Short, Medium and Long Term)
  • Monitor generating unit and/or equipment operating parameters and conditions, direct team in corrective actions needed
  • Counsels, trains, evaluates, develops, guides and assists assigned personnel relative to job performance and duties
  • Develop and maintain positive working relationships between departments and internal customers
  • Associate Degree from an Accredited University or College AND 3 years power plant or industrial experience; OR 7 years related worked experience in lieu of a degree
  • Experience and demonstrated computer skills including the ability to use various applications such as Microsoft Office Products (Outlook, Word, Excel, Powerpoint), work management system (Maximo), Plant Information (PI) programs
  • Demonstrated ability and previous experience in understanding, interpreting, communicating and analyzing financial data
  • Minimum of 3 years of previous supervisor/leadership experience
  • Minimum of 5 years of plant operations experience
  • Previous Generating Station experience
  • Demonstrated ability to work both independently and as part of a team of union, non-union and contract employees
  • Previous work experience collaborating with multiple departments to complete tasks
57

Supervisor Operations Resume Examples & Samples

  • Review daily schedules to ensure production demands are met
  • Oversee all aspects of the plant on a shift basis to ensure all production, quality, safety, and sanitation expectations are achieved
  • Conduct employee training on an as needed basis determined by Plant Manager and Department Managers. Help ensure that there are no deficiencies in any of the company programs, policies, or procedures
  • Help coordinate and oversee yearly employee training for all hourly production employees as deemed necessary by Plant Manager
  • Perform routine safety audits on a yearly basis of all plant personnel
  • Audit the plant sanitation to ensure high level of cleanliness throughout the plant. Ensure all plant sanitation forms are up to date and filled out correctly
  • Audit plant safety programs to ensure compliance to safety programs
  • Perform maintenance and lead any assigned projects during down season
  • Provide relief for supervisors on shift as deemed necessary
  • Troubleshoot elctro-mechanical, network, control and electrical problems incorporated with process equipment
  • Perform controls or automation instrumentation improvements to enhance equipment process operation
  • Initiative and communication skills are a must
  • This position requires a person to be able to make strong, sound, safe decisions in complex, high-pressure situations
  • This position must provide effective leadership to numerous personneland various plant activities
  • This position must be self-motivated, capable of working effectively with minimal supervision and has the ability to prioritize and make efficient use of time and resources
  • Bachelor’s degree in Ag systems Management, Ag Engineering, Food Science, Ag Business, or related field is desirable
  • At least 7 years’ experience in a food production supervisory role
  • 4 years plant engineering experience in a manufacturing environment. Prior experience in vegetable dehydration and milling is highly desirable
  • Significant work experience may be considered in lieu of a degree
  • Experience with analog signals 4-20mA and 0-10V
  • Excellent diagnostic and trouble shooting skills
  • Knowledge of electro-hydraulics
  • Understanding setting up, tuning and calibrating PID loops and controls, sensors, etc
  • Working knowledge of industrial wiring, controls, and instrumentation
  • Thorough understanding of electrical and electro-mechanical system fundamentals
  • Experience with 480V motors to 500 HP, VFD’s control circuits, PLC controls, networks, sensors, meters and calibration methods
  • ABOUT SENSIENT NATURAL INGREDIENTS
58

Supervisor, Operations, Global Program Resume Examples & Samples

  • Develop a ‘right first time’ environment to ensure Quality is built into the product not inspected into it
  • You must have Lean, Six Sigma tools involving the shop floor processes
  • You must have previous experience working in a unionized environment (knowledge of the Collective Agreement)
  • You must have high-level customer oriented approach with the desire to provide excellent service
  • Experience in Aerospace, Automotive and/or heavy manufacturing will be an asset
59

Senior Supervisor Operations Resume Examples & Samples

  • Directly supervise UGI and contractor employees in the safe, reliable installation and maintenance of UGI distribution facilities. Ensure all work is completed in accordance with all Company safety and operating procedures
  • Develop and implement cost saving measures within the C&M and Utility Operations. Review and evaluate results to produce strategies that will maximize efficiencies, minimize costs and meet deadlines
  • Work with employees as a group and individually to develop and enhance skills required to perform work in the most productive and safest manner possible
  • Administer the various programs of the C&M and Utility Departments including, but not limited to, payroll, contractor billing, regulatory/compliance requirements, substructure damage prevention, and facility records. Complete all required paperwork, reports and computer inputting as required
  • Respond to and take a leadership role in, emergency situations. Participate in Duty Supervisor after-hours rotation
  • Perform other duties as requested
  • Five years gas distribution experience preferred
  • Knowledge of industry standards and gas distribution facilities, with an emphasis on safety and compliance
  • Knowledge of company Gas Operations Manual
  • Mechanical apptitude
  • Strong computer skills, including Microsoft Office products, and the ability to train on company system
  • Operator Qualifications preferred
  • PA Driver License
60

Supervisor, Operations Resume Examples & Samples

  • Maintain close observation of orders to keep informed of manufacturing status and, when needed, initiate the necessary steps to conform to schedule
  • Recommend and implement measures to motivate employees and to encourage employees to recommend ways to improve process, quality, safety and efficiency
  • Routinely evaluate employee performance and identify training needs. Coach and counsel employees for performance, attendance and behavior. Participate in the resolution of employee relations issues
  • Review and approve work time in the appropriate time keeping system. Maintain and verify accuracy of the hours each employee has worked
  • Ensure SOPs, cGMP, OSHA and Safety regulations are followed
  • Perform routine visual inspection of work areas for unusual occurrences, safety hazards, housekeeping, work space organization and generate work orders where appropriate
  • Conforms with and abides by all laws, regulations, policies, work procedures, instruction, and all safety rules
  • Education or Equivalent Experience: College Degree in a technical or business related field
  • Experience: 3-5 years of experience
  • Bachelor’s Degree preferred in a technical or business related field
  • Two (2) years supervisory experience
61

Supervisor Operations Resume Examples & Samples

  • Perform all aspects of ALS care as Paramedic in a 911 response system
  • Ensure maintenance of quality field opeations through daily contact, oversight, communication and evaluation
  • Prepare employee evaluations and field crew contact reports
  • Ensure PCR's and other field paperwork is 100% reconciled daily in conjunction with the PCR processing
  • Maintain availability during disaster situations or mass casualty incidents and assist in any capacity as needed
  • Attend scheduled meetings as required by the Operations Manager
  • Responsible for complying with all local, state and federal employment laws and company policies (i.e., Americans with Disability Act, Affirmative Action Plan, etc)
  • Responsible for supervising, directing and developing subordinates including completing performance reviews, counseling sessions, etc
  • Adherence to and compliance with information systems security is everyone's responsibility. It is the responsibility of every computer user to: know and follow Information Systems security policies and procedures; attend Information Systems security training when offered and report information systems security problems
  • Champion Affirmative Action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc. Responsible for compliance with and enforcement of company/department policies and procedures
62

Supervisor, Operations Finance Resume Examples & Samples

  • Coordinates and supervises daily workflow and manages receivables to corporate targets
  • Manages month-end close process with regard to billing deadlines
  • Prepares reports on a monthly basis according to month-end close timelines
  • Identifies and resolves accounts receivable and/or expense backup issues
  • Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations. Reviews and approves time records, expense reports, requests for leave, and overtime
  • Strong communication, interpersonal, report writing and analytical skills
  • Ability to achieve a high level of performance as part of a team or working independently
  • Detail oriented with strong analytical and quantitative skills
  • Proficient in problem solving and prioritizing
  • Proficient Microsoft Office skills
  • Ability to multi-task and handle pressure
  • Understanding of accounting principles
  • Ability to lead, coach, and mentor staff
63

Supervisor, Operations Analytics Resume Examples & Samples

  • Providing strategic reporting to the business related to channel KPIs - key customers are customer relations management, AC leadership, finance and sales management
  • Supervising a team of 2-4 regional operations analysts
  • Effectively manage daily, monthly, weekly and ad hoc reporting for AC Dealer/Retail
  • Monitor compliance to internal policies (credit issuance, export audit etc)
  • Coordinate continuous improvement and education opportunities to dealer/retail channel
  • Other projects/problem resolution as needed
64

Supervisor Operations Resume Examples & Samples

  • Supervises the activities of the Operations personnel
  • Supervises inventory compliance and the maintenance of supplies
  • Coordinates with vendors, transporters, and treatment facilities
  • Provides for housekeeping of all waste handling/processing areas of the site
  • Directs off-loading operations for receipt of materials into the facility's storage
  • Makes decisions consistent with facility operating permits
  • Notifies appropriate facility personnel of any maintenance requirements for plant and transportation equipment
  • Prepares, reviews and signs RCRA manifests and Canadian Movement documents
  • Works with sales team to identify new opportunities and retain existing business
  • Ensures that all subordinates abide by all safety rules and procedures
  • Trains all facility personnel on site standards and safety
  • Participates directly in emergency response operations relating to activities conducted at the facility's site and transportation activities, both on and off-site, which involve the facility's equipment and/or personnel
  • Performs other, related duties as assigned. These are duties may not be specifically listed in this description, but which are within the general nature typically associated with the employee’s level of work
  • Knowledge of multiple operations functions typically gained through seven or more years of progressively responsible experience in waste disposal, chemistry, or a related field
  • Knowledge and understanding of RCRA, DOT, TSCA, and other applicable regulations
  • Ability to read, analyze, and interpret technical procedures and or governmental regulations
  • Ability to write reports, correspondence and procedure manuals
  • Ability to effectively manage and communicate work delivery expectations with internal customers
  • Ability to add, subtract, multiply, and divide, using whole numbers, fractions, and decimals
  • Ability to apply basic geometric principles to calculate area, circumference, and volume
  • Ability to apply mathematical principles to practical situations
  • NO THIRD PARTIES OR RECRUITERS PLEASE.**
65

Supervisor, Operations Resume Examples & Samples

  • Must have the ability to exercise discretion and good
  • Must be proficient in the use of a computer and Microsoft
  • Must possess good written and oral communication skills
  • High School diploma is required
  • Associates Degree preferred
  • 5+ years of experience with Ready Mix and/or Block
66

Supervisor, Operations Resume Examples & Samples

  • Advanced-level skills in Microsoft Office programs (Excel, Word, PowerPoint)
  • Ability to quickly develop a working knowledge of basic media concepts and terminology
  • Ability to quickly become proficient in Starcom proprietary systems and tools as they relate to the role (Media Tools, Mediaocean, Ad Intel, Tardiis, etc.)
  • Individual’s written, verbal, and interpersonal communication skills should reflect a high level of self-awareness in relation to decision making and know when to consult or escalate to other colleagues
  • Capacity to take accountability for oneself and team’s work in order to produce error-free deliverables with little oversight
  • Ability to proactively solve problems and improve processes and efficiencies through advanced project management skills
  • Ability to build relationships, lead, and communicate across work groups
  • Desire and demonstrated effort to go above and beyond to provide outstanding client service
  • The supervisor is expected to own the client financials for Olive Garden including billing, monthly budget reports, accruals, projections, discrepancy resolution, etc. which requires anticipating client needs and liaising across different stakeholder groups (Platform, Activation & Strategy teams, Olive Garden Finance and Starcom Finance)
  • Provide quality assurance for all client operations reporting, budgets and client authorizations
  • Serve as the primary point of contact for the client on all billing and overall budget questions as well as supporting the Strategy/Activation team on any budget issues related to their roles
  • Manage key internal audit controls to ensure budget management and client authorization compliance
  • Understanding of how various agency operations relate to the bigger picture in relation to Olive Garden and Starcom business objectives
  • Maintain all operational processes for the account and making adjustments where necessary to improve accuracy and efficiency
  • Act as the project manager for projects that are cross functional and be comfortable holding others accountable for meeting deadlines with the ability to tolerate pushback and things not always going according to plan under pressure
  • Manage and train two operations associates
  • Regular deliverables include
67

Supervisor, Operations Resume Examples & Samples

  • Identify, develop and implement process improvements into teams
  • Assign tasks to team leaders
  • Inform Production Manager about personnel, process and material concerns
  • Investigate corrective action requests and identify/implement solutions
  • Perform other duties as necessary or as requested by manager
  • Intermediate computer experience (knowledge of Microsoft Office)
68

Supervisor, Operations Management Resume Examples & Samples

  • 1-2 years of related experience (distribution, healthcare)
  • At least 2 years of experience leading other individuals
  • Basic knowledge of Microsoft Office
69

Supervisor, Operations Resume Examples & Samples

  • Supervise a team of 15-25 staff, including
  • High School diploma or Equivalent required, Bachelor’s degree preferred
  • 2 + years of experience in a supervisory or staff leadership role in a manufacturing or distribution environment
  • Demonstrates complex analytical ability, initiative, and problem solving skills
  • Proven success increasing revenue, driving customer satisfaction, and/or improving efficiency in a warehouse/ inventory management setting
  • Develop and lead staff performance to meet activity and quality goals
  • Communicate effectively to all levels of the organization
  • Attentive to safety regulations and works to ensure a safe working environment
  • Demonstrates strong leadership capabilities by living the values (communication, humility, accountability, integrity, respect, dedication) of the Company and holding team members accountable for performance
  • Possesses a positive attitude and demonstrates the desire to be part of a team environment
70

Night Supervisor Operations / Construction Resume Examples & Samples

  • Execute all work tasks in compliance with all Company, Federal and State policy and regulatory requirements
  • Monitor performance of allocated staff including issues relating to sickness, discipline and poor standards of work in order to ensure that work is performed efficiently and effectively
  • Promote and implement best practices in order to ensure all work tasks achieve high productivity and low costs
  • Candidate must have at least 1 year of exeperience supervising gas crews
  • Technically proficient within subject matter and experience of leading a team involved in field operations activities
  • Must have, or possess the ability to develop, a working knowledge of information systems critical to the work management, financial reporting and performance tracking of the designated area
  • Ability to gain a theoretical knowledge and understanding of National Grid's policies and processes and how to apply them effectively
  • Must have demonstrated or possess the skills to build effective, respectful, working relationships
  • Must be able to travel overnight outside the normal work area as needed
  • Must maintain a valid driver's license
71

Supervisor, Operations Resume Examples & Samples

  • *We currently have multiple positions available on various shifts (day, evening, night and week-end) for the Global 5000/6000 and 7000/8000 programs ***
  • Exert your leadership while respecting the vision and values of Bombardier,
  • Establish and maintain the master plans of your area,
  • Be able to work under pressure and engage your team to meet strict deadlines,
  • Manage your team performance using KPI’s,
  • Manage the union employees workload and individual performance,
  • Ensure continuous improvement, notably with the application of the problem resolution process,
  • Coach your team (15-25 employees) in order to develop their talent in the organization,
  • Identify, document and standardize key processes leading to the achievement of objectives,
  • Optimize the sharing of knowledge and best practices throughout the organization,
  • Ensure to share the key messages of the organization, effectively, with your team
  • You have 5 years’ management experience in a unionized environment, in manufacturing or aerospace industry ideally,
  • You have excellent management skills,
  • You show very strong leadership, judgment, flexibility, and are able to work with minimum supervision,
  • You are results oriented, able to meet tight deadlines and comfortable to work under pressure and you have a sense of urgency,
  • You have strong communication skills,
  • You have a good understanding of the principles of lean manufacturing and continuous improvement,
  • You are proficient in French and English
72

Supervisor, Operations Resume Examples & Samples

  • Project annual goals and develop annual operating budgets for the facility that are within the framework established by the Regional Operations Manager through participation in the total planning effort. Assist in the development of capital projects, thus having a part in establishing the objectives and direction of the Division. These goals and objectives should be
  • Assist in developing and implementing effective security procedures that will minimize both actual losses and potential for loss
  • Food Operations Supervisors must monitor and verify activities to ensure that all products coming in and out of facility meet food safety standards in addition to quality standards. Oversee proper maintenance and sanitation of all facility to comply with food safety requirements by ensuring that all company food safety and quality assurance procedures are followed and documented at all times
  • Maintain the plant grounds, service roads, parking areas, rail yard, and drainage systems of the complex, thus enhancing the aesthetic, sanitary and functional value of the facility
  • 2 – 5 years experience of grain (or related field) is required
  • The incumbent must possess excellent interpersonal, communication and computer skills. The incumbent should also have strong judgment skills at all levels of the organization and the ability to train and direct others
  • The incumbent is required to have a high degree of human relations skills in order to maintain a good image of The Andersons in all activities
73

General Supervisor Operations Resume Examples & Samples

  • Reporting compliance status data to operational quality management
  • Collaborate with center management in the development and implementation of continuous improvement plans
  • Collaborate with Assistant Quality Manager (AQM), to be able to represent the center during internal and external audits, responds to questions, and may stop operations, including shipments to address quality concerns
  • Responsible for coordinating and managing training activities, policies and processes at the center level
74

Supervisor Operations Resume Examples & Samples

  • Manages and monitors key performance metrics and implements improvement plans either to the individual or at an aggregate level
  • Performs root cause and trending analysis on data error reports from operation systems and business units
  • Updates and creates resources on Well Care link applicable to the call center, such as timely announcements, step actions, reference call tools, FAQs etc
  • Facilitate and participate in meetings with other departments and line of business as needed
  • Act in a liaison capacity for the Mgr./Sr Mgr. representing operations with other areas and business units
  • Ensures all business processes are compliant with state and federal guidelines
  • Required A High School or GED or equivalent
  • Preferred A Bachelor's Degree in a related field
  • Required 4+ years of experience in a related field based on operational area, i.e., customer service, claims, call center, or a high transactional environment,accounts receivable application, etc
  • Required Other Experience supervising or leading others
  • Intermediate demonstrated analytical skills
  • Intermediate demonstrated written communication skills
  • Intermediate demonstrated interpersonal/verbal communication skills
  • Intermediate ability to communicate and make recommendations to upper management
  • Intermediate other In-Depth knowledge of Health Insurance
  • Intermediate other Strong understanding of managed care and its place in the health care industry
  • Intermediate other Understanding of interdependencies on other business units such as Health Services, Provider Relations, Sales, Vendors, Claims
  • Required Intermediate Microsoft Word