Shift Leader Resume Samples
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Shift Leader Resume Samples
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PR
P Rohan
Pattie
Rohan
94727 Dee Orchard
Phoenix
AZ
+1 (555) 417 9152
94727 Dee Orchard
Phoenix
AZ
Phone
p
+1 (555) 417 9152
Experience
Experience
Detroit, MI
Shift Leader
Detroit, MI
Hand, Block and Will
Detroit, MI
Shift Leader
- Empowers subordinates by way of training, information sharing, coaching, feedback, appraisal and delegation to ensure the development of people, teams and organizational capabilities
- Operates equipment and conducts work based on established and certified cGMP, Safety & Environmental practices
- Manages the development and implementation of the daily production schedule in a way that ensures high levels of service to internal and external customers
- Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant
- Monitors sand prioritizes space allocation for the storerooms based off the incoming and outgoing of material - Adjusts and maintains the inventory accuracy of the QA Hold locations - Performs all other duties as assigned
- Ensure Quality/Service/Cleanliness standards are maintained at all times during shift. Takes corrective action immediately on any deficiencies in order to protect the Brand
- Creates and implements suggestions to continually improve processes in the areas of safety, service, quality, and cost
Chicago, IL
Production Shift Leader
Chicago, IL
Schmitt, Hagenes and DuBuque
Chicago, IL
Production Shift Leader
- Performs performance evaluation of direct reports
- Assists in obtaining resources to effectively perform operations
- Facilitates conflict management and resolution between co-workers
- Maintains Corporate and unit management control systems, budget and other information necessary to monitor performance
- Provides assistance in analyzing and solving complex manufacturing problems
- Nearly constant contact with others outside the work group
- Caring for company’s well-being, cleanliness and work organization of subordinate positions
present
Chicago, IL
Front Office Shift Leader
Chicago, IL
Hegmann Inc
present
Chicago, IL
Front Office Shift Leader
present
- Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees
- Work closely with Housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report guest concerns
- Assign work duties to staff
- Assist staff with their job functions to ensure optimum service to guests
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- Foster and promote a cooperative working climate, maximizing productivity and employee morale
- Complete work orders for maintenance repairs and submit to Engineering. Contact Engineering directly for urgent repairs
Education
Education
Bachelor’s Degree in Accuracy
Bachelor’s Degree in Accuracy
Tulane University
Bachelor’s Degree in Accuracy
Skills
Skills
- 1-3 years of similar or related work experience
- Basic Math skills
- Knowledge of injection molding
- Microsoft Office computer skills
- 1-3 years of experience as a machine operator in a similar work environment
- OSHA 10 hour general industry training
- Team Leader Training program
- Able to work with minimal supervision
- Able to demonstrate a high level of ownership to assigned tasks
- Working knowledge of components, part numbers and process involved in manufacturing
15 Shift Leader resume templates
Read our complete resume writing guides
1
Shift Leader With Portuguese Resume Examples & Samples
- Perform monitoring and console operations
- Resolve incidents
- Manage changes
- Perform RCA
- Create/update documentation
- Able to identify and lead improvements
- Able to act as Subject Matter Expert if needed
- Support in newcomer training
- Prepare daily reports to manager about issues on the service
- Manage critical incidents/problems
- Ensure all work entered into tracking tools
- Ensure all SLO/SLAs are met
- Continually match workload and resource skill to optimize deliverable execution
- Analyze incoming work thereby deriving a solution that optimizes the execution on a continual basis
- Ensure team mailbox and queues are handled
- Ensure proper turnover with other group / beginning and end of shift
- Identify and assess skills of team members and maintain overview on staffing availability
- Lead resolution of issues
- Lead the implementation by training the team on recommended processes and monitor compliance of new processes
- Make recommendations to improve operations on the service
- Organizational & communication skills
- Ability to work independently as well as in a team
- Analytical skills
- Leadership skills
- Bachelor's Degree
- English: Fluent
- Portuguese: Fluent
2
Shift Leader With Spanish Resume Examples & Samples
- Perform monitoring and console operations
- Resolve incidents
- Manage changes
- Perform RCA
- Create/update documentation
- Able to identify and lead improvements
- Able to act as Subject Matter Expert if needed
- Support in newcomer training
- Prepare daily reports to manager about issues on the service
- Manage critical incidents/problems
- Ensure all work entered into tracking tools
- Ensure all SLO/SLAs are met
- Continually match workload and resource skill to optimize deliverable execution
- Analyze incoming work thereby deriving a solution that optimizes the execution on a continual basis
- Ensure team mailbox and queues are handled
- Ensure proper turnover with other group / beginning and end of shift
- Identify and assess skills of team members and maintain overview on staffing availability
- Lead resolution of issues
- Lead the implementation by training the team on recommended processes and monitor compliance of new processes
- Make recommendations to improve operations on the service
- Organizational & communication skills
- Ability to work independently as well as in a team
- Analytical skills
- Leadership skills
- Bachelor's Degree
- English: Fluent
- Spanish: Fluent
3
Shift Leader With Spanish Resume Examples & Samples
- Surveillance of alarms & events & faults occurred in the radio access and transmission access network
- Monitoring of key performance indicators for the radio access and transmission access network
- Troubleshooting and fault management for the alarms & events observed
- Reception and registration of calls from field, 3PP or projects
- Dispatching and coordination of field engineers, in case of incidents occurred at sites that need local support
- Notification / escalation to 3PP, when it is the case
- Escalation to the next support line, for cases that need advanced trouble-shooting
- Chasing all the alarms & events & faults in the associated ticketing systems
- Providing updates/feedback about operational activities at the management requests
- Perform regular reports
- Mobile 2G/3G/4G networks (Mandatory)
- CORE, VAS, BSS
- Transmissions related knowledge (PDH,SDH, IP)
4
Operations Shift Leader Resume Examples & Samples
- Working with all members of the 247 Operations teams, 3rd line support and 3rd Party service providers and Service Management to ensure that the Online Services (including content) are maintained and delivered with a view to exceed agreed SLA, whilst ensuring that human and technical resource capacity is maintained at an adequate level to meet planned requirements and that the team structure and skill sets are at all times optimised for the evolving needs of the business
- Contributing to the development of the BBC’s technology strategy from an Operations & Service Management perspective, ensuring that the aspirations of the software development community and other stakeholders can be operationally supported
- Managing a dedicated 247 shift personnel, ensuring that sufficient 1-2-1 and personal development plans, including appraisals, training plans and required skill uplifts are identified and carried out for the shift
- Ensuring that all working instructions, procedures and policies are maintained and are suitable to support the above areas and any associated functions
- Maintaining the support capabilities and team morale and provide guidance to the team along with clearly identified routes for escalation for the teams
- Managing and tracking all open critical issues and ensuring resolution and deliverables are met to the agreed service Levels
- Ensuring critical/major incidents are managed effectively, providing timely resolutions and adequate communications to management and the relevant business areas during and post incident
- Ensuring contributions to Post Incident Reviews are provided for major incidents and are fully documented within the Problem Management system and that route cause and any remedial actions are identified and tracked through to completion within agreed timescales
- Recommending and implementing changes to day-to-day working practices, standards, policies, and procedures
- Building relationships and seeking out and implementing common practices with other operational groups within FM and beyond
- Managing and working with the 3rdparty service providers, such as Atos and Ericsson to ensure that the Online Services are maintained to or above agreed SLA
- Maintaining awareness and understanding of changes occurring or planned in the live environment, together with an appreciation of wider trends and events which may impact the business, ensuring that all service changes are passed on to the incoming shift
- Having a good working knowledge of the BBC online environment in order to fully understand audience impact
- Running daily stand up meetings at which high priority incidents and operational status are discussed
- Sound 24/7 Operational experience with Linux and web skills
- Proven experience of working effectively with 3rd party service providers within the IT industry who manage production infrastructure
- Excellent communication and interpersonal skills, specifically dealing with management and staff at all levels within an organisation, and with external contacts
- Knowledge of ITIL principles
- Ability to technically understand complex systems built from many separate hardware and software components
- A can-do attitude and capacity to work positively in a challenging environment
- A commitment to continuous improvement and a creative ideas-based approach to work issues
- Experience of managing in media and creative environments
- Experience of working in an environment with a strong customer focus
- A commitment to maintaining high industry Support standards and to providing an efficient and effective service
- Experience of mission critical services in a major organisation
- Understanding of project management methodologies
- ITIL foundation certificate
5
Shift Leader / Line Technician Resume Examples & Samples
- Lead and coordinate the activities of the team to achieve its business ojbectives by
- Deliver business targets at shift level
- Lead problem-solving activities
- LEADERSHIP: Capability to lead a team and deliver the targets required. Basic skills on situational leadership, conflict management, effective coaching and personal development
- TECHNICAL: Ability to execute maintenance procedures not only PM but also AM related without help. Basic operation, adjustment and repair of the line assigned. General SOPs application including safety, GMP and food safety related. Advance knowledge on AM and PM pillar. Must meet pre-qualification criteria
- LOSS ELIMINATION: Ability to identify and eliminate losses by use of IL6S tools
6
Laundry Shift Leader Resume Examples & Samples
- To be changed and ready for work at appointed time as shown on Rota. Ensuring your uniform and badges are worn as to Hotel Standard. If you are sick, ring in before duty commences and speak to the Housekeeping supervisor, assistant Housekeeper
- To sign for any keys you may have and to be responsible for that key during your shift. Never loan your key to anyone, even a work colleague. Return and sign key back in before leaving the hotel
- To conduct departmental opening up / closing down procedures according to shift allocation
- To systematically check all bedrooms (departures, stays, ready vacant rooms) to ensure they have been cleaned and serviced to brand standards
- To supervise the work of the room attendants providing assistance and support and taking corrective measures should the standard of work deviate from the Hotel standards
- To regularly hand back ready rooms to reception to ensure that no guests are waiting for rooms
- Inform the office Co-ordinator of any discrepancies extra departures, extended stays or vice-versa
- To ensure any V.I.P or special requirements are provided and are ready for guests on arrival
- To make sure that you carry out the day briefing and the 15 minutes training with all the room attendants and Hk associates
- The co-ordination of training and orientation of your team members. Maintaining training records and updating accordingly and assisting in the measuring of Hotel standards
7
Front Office Shift Leader Resume Examples & Samples
- To lead the Front Office team in the respective shift in all aspects of the department and ensure service standards are followed
- To handle Guest concerns and react quickly, logging and notifying proper areas
- To balance operational and Colleague needs
- Previous experience in a leadership or supervisory role an asset
8
Technical Shift Leader Resume Examples & Samples
- Supervision and execution of pharmaceutical processing activities in the API building and support locations, to meet clearly stated operating objectives
- Daily reporting on the status of all operations and support activities
- Team leadership, motivation and direction to maximise the effectiveness of their manufacturing team
- The Technical Shift Leader must clearly communicate task details and goals to their team members, to allow the pharmaceutical technicians to work effectively
- Responsible for verification and update of manufacturing control system transactions accurately and in a timely fashion
- Act as key point of technical contact for API Business Unit. Shift technicians report directly to this role
- Communicate the departmental goals, to provide cost effective products as part of the AbbVie Class A supply chain system
- Liase with Supply chain & program management group to ensure effective planning, scheduling and execution of commercial and NPI clinical manufacturing
- Resolves operations/project issues by working with team members, project customers, and others as appropriate
- Responsible for driving operation excellence and Key operations targets including OEE where applicable
- Ensure the execution of pharmaceutical processing activities in the API building and support locations, to meet clearly stated operating objectives
- Responsible for manufacturing compliance with all safety, environmental and quality related SOPs
- Drive safety improvements and initiatives across the operation
- Ensure successful review, amendment and implementation of changes to SOPs and managing CAPAs
- Promote a culture of perfect performance and Enhanced Right first time within their team
- Liase with the relevant departments & customers in the introduction and execution of NPIs Projects
- Adheres to and supports all EHS & E standards, procedures and policies
- Work closely with the other Technical Shift Leaders to ensure interdepartmental activities are planned and executed safely
- Develop direct reports by securing appropriate training, assigning progressively challenging tasks and managing mid year and annual reviews
- Assist and cooperate with HR in the management of employee relations issues
- A minimum of 5 years experience in batch processing, automation, commissioning and validation in an FDA/HPRA regulated industry
- Detailed knowledge of cGMP and regulatory requirements relating to the pharmaceutical industry is required for this role
- Background as a technical leader in either a process engineering, formulations and technical transfers capacity
- Experience of start-ups and/or new product introductions to pharmaceutical facilities
- Must be able to lead & project manage these activities
- Demonstrated project management skills, including the ability to deliver projects on schedule, within budget, and meeting the predefined quality requirements
- Previous exposure to supply chain & schedule delivery in a manufacturing environment
- A minimum of 1 year previous experience of supervising a team environment with active participation in proactive improvement programs
- Suitable direct supervisory experience or training
9
Shift Leader Resume Examples & Samples
- High school (technical preferred)
- 1 year experience on same or similar position in production
- Experience with leadership
- MS Office - user knowledge
- Communicative and strong person able to lead and motivate other employees
10
Production Shift Leader Resume Examples & Samples
- Ensures operations schedules are met within budget through appropriate use of resources, scheduling and effective problem solving
- Accountable for manufacturing team activities to assure schedule adherence
- Takes primary responsibility for establishing and maintaining a thoroughly supportive atmosphere throughout the group; encourages every member to participate
- Ensures that manufacturing process is in accordance with Quality Manual
- Performs performance evaluation of direct reports
- Actively participates in the selection and hiring of new production employees
- Is responsible for scheduling vacation and other absence times of his/her direct reports
- Facilitates conflict management and resolution between co-workers
- Delivers quality training modules to teams, assesses the learning impact, and modifies content/delivery accordingly
- Assists the team in identifying problems, analyzing causes and selecting appropriate solutions
- Fosters self-discovery of alternatives and solutions in the group situation
- Participates and promotes subordinate participation on cross-functional and/or inter organizational teams. Frequently leads such teams or task groups especially when the scope is broad and/or the issue complex
- Employs coaching and counseling activities throughout the learning process
- Works with internal and/or external resources to resolve problems of medium to high complexity. May be primary representative of operations or quality group on projects
- Expected to resolve own problems within area of responsibility, recommending and driving changes to operating policy when necessary
- Plans and implements organizational changes within area of responsibility
- Performs, organizes and supervises training of new employees
- Participates in continuous improvement projects
- Maintain confidential information as such
- Demonstrated interpersonal and leadership skills with ability to interface well with other departments, and lead effectively and efficiently in a team environment
- Ability to manage multiple priorities in a manufacturing plant setting
- Strong professional writing skills and ability to prepare technical reports
- Ability to understand GMPs and other regulatory guidelines applicable to the medical/pharmaceutical industry
- Strong assessment and troubleshooting skills
- Interact with all levels of personnel to analyze and solve problems related to manufacturing, Quality, documentation, and personnel issues.)
- Work in and facilitate a team-oriented environment
- Collect and analyze data and information to determine paths for process improvement and potential root cause/corrective actions in the case of exceptions
- Ability to respond to detailed inquiries, and present information to groups and senior management
- May be required to supervise multiple groups
11
Shift Leader Resume Examples & Samples
- Responsible for maintenance issues within the hotel
- Perform daily checks around the hotel
- Conduct lift emergency release procedures as required
- Diagnose, maintain, and repair mechanical equipment within the hotel
- Ensure good relationships are built with internal and external customers
- Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
- Develop, implement, and direct all emergency programs
- Develop, implement and manage energy conservation programs for the property to minimize expenses
- Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
- Perform special projects and other responsibilities as assigned
- Responsible for the health and safety of the hotel
- Ensure monthly safety inspections take place and employees are trained accordingly
12
Front Office Shift Leader Resume Examples & Samples
- Act in accordance with the front of house equipment and the property management systems
- Carry out shift handovers and brief team members as required
- Committed to delivering a high level of customer service
13
Shift Leader Resume Examples & Samples
- Attend GMP training on the schedule designated for my role and as appropriate for my role
- Adhere to strict compliance with procedures applicable to my role
- Exercise the highest level of integrity in the tasks that I perform
- In a timely and prompt manner I am to identify, report, and seek correction for deviations noted in my workplace
- Commit to doing the job right the first time
- Performs all operator related responsibilities and expectations as per the packaging or manufacturing operator job description
- Identifies and elevates all immediate and potential quality, safety, or environmental issues
- Possesses and demonstrates knowledge and skill levels appropriate to serve as Subject Matter Expert (SME) for the applicable production area, process, and/or packaging/ manufacturing equipment
- Maintains an updated and current training record (adheres to training timelines in ComplianceWire, etc)
- Participates in Safety initiatives and programs. Fosters safety behaviors at all times
- Works with production supervisor and/or engineers to resolve issues and participates in investigations
- Monitors and responds to line/area issues
- Notifies supervisor when tools or equipment need maintenance or repairs
- Provides training to operators in basic and complex packaging/ manufacturing processes
- Serves as backup for the Supervisor/ Team Leader as needed with full responsibility for the production and quality of the product on the line and/ or shift
- Participates in review and approval for packaging or manufacturing Batch Records, Cleaning Records, Logbooks and SOPs as required
- Participates in team meetings
- Serves as a team member with Supervisors/Team Leaders and PRT members to ensure process outcomes (Business Unit results) are achieved
- Serves as a backup for the supervisor as needed, with full responsibility for the production and quality of the product on the line/shift
- Operates equipment and conducts work based on established and certified cGMP, Safety & Environmental practices
- Serves as SME for updating Batch Records, Cleaning Records, logbooks and SOPs that pertain to their area
- Identifies continuous improvement opportunities for process and equipment
- Shares work knowledge/expertise with fellow team members
- Trains operators in basic and complex packaging/manufacturing processes
- High school diploma is required. Associate or Bachelor’s degree is a plus
- Have a minimum of 4 yrs. experience in a GMP or other regulated industry is required
- Packaging experience is required
- Must be able to frequently lift/carry 1-10 lbs, occasionally lift/carry 11-50 lbs, and push up to 100 lbs
- Must be able to lift from the ground to knees and waist and from the waist to shoulders
- Strong Leadership; Speaking up, organizing, and delegating with professionalism is required
- Trained in SAP or similar application (Able to troubleshoot basic errors) is preferred
- Qualified fork truck driver preferred
- Inventory management system experience (i.e. SAP) preferred
- Be detailed oriented; Able to work with high volume of documentationProduction
14
Operations Shift Leader Resume Examples & Samples
- Ensures 100 % compliance safety guidelines and procedures
- Participates in monthly BSO
- Reports to HSE coordinator for any un-safe work in factory
- Reports to HSE coordinator for any hazards / incidents at the site immediately
- Diploma Holder
- Minimum 3 years experience in the relevant field
- Knowledge on Site HSE procedures
- Knowledge on Site QA standards & procedures
- Knowledge on GMP requirements
- Training on site relevant procedures
- Knowledge of Autonomous Maintenance and CIL techniques
15
Engineering Shift Leader Resume Examples & Samples
- Checks log readings and assure proper operation of equipment and machinery in the hotel on a continuous basis
- Carries out daily testing and water treatment of various water systems
- Records and distributes maintenance orders to craftsmen of different trades and to follow-up for the proper completion of jobs
- Carries out appropriate energy conservation and control in order to reduce energy cost in the hotel
- Carries out plant preventive and routine maintenance
- Maintains log records of all important information pertaining to operation of plant and engineering personnel on his assigned Area
- Coordinates with contracting companies and assures the proper operation and maintenance of hotel elevators
- Attends to all types of repair and maintenance work in the hotel premises, including any new additional / extensions to the hotel or other properties maintained by the hotel
- Perform facility / safety check of hotel premise and eliminate hazards and risks
- Perform facility / Safety check ahead of function / event starting time and eliminate hazards and risks
16
Value Stream Shift Leader Resume Examples & Samples
- Provide leadership at the Tier 2 Meeting ensuring metrics are reviewed; metric misses are addressed with countermeasures, root cause identification, corrective actions, with assigned responsibility and target completion dates and ensure any support required is identified and verified
- Maintain the integrity of Tier 2 Board data and information
- Attend Tier 3 Meeting escalating issues requiring additional support and communicating the result of the items escalated along with retuning any required information to the Tier 2 team area
- Perform regular lean process audits to verify integrity of lean standards
- Provide training, demonstration and coaching to assigned process/team on lean tools and methodology
- Work with team leads to assess employee talent and developmental needs. Develop and maintain a skills matrix and training plan for all shift employees which is reviewed on a regular basis
- Holds regular engagements and GEMBA walks with team leads and operators to facilitate achievement of production requirements, consistency, and teamwork
- Provide regular communication, feedback, coaching and ongoing support to team leads
- Monitor and ensure a positive work environment for employees
- Ensure that an effective communication system is in place through all levels of the process
- Ensure that roles and expectations are clearly communicated throughout the process team
- Work with team leads to direct production activities in accordance with Master Production Schedule and established priorities, ensuring maximum utilization of assigned resources, machines, personnel, and materials
- Working with team leads to evaluate and suggest improvements to functional leadership on production methods to improve productivity and improve quality
- Assists team leads and operators in the interpretation of procedures, methods and correct use of production equipment to ensure procedures are followed
- Solicit from support functions recommendations for design and development approaches and improvements for tooling and tool utilization, production capable tolerances, equipment, i.e., fixtures, material handling equipment, production gages and inspection devices as required for new and existing production
- Understands and supports quality policies and implements guidelines to assure adherence to quality documents and standards
- Responsible for interviewing, hiring and development of process operators
- Responsible for performance reviews, and career development of team leads and operators
- Responsible for discipline, addressing complaints and resolving issues in accordance with applicable laws and/or company policy
- Standard responsibilities of all employees
- Models the Masonite Core Values and lean leadership competencies
- Follows applicable quality and environmental procedures and work instructions and completes required paperwork as trained
- Identifies and highlights any activity or process that may lead to the defect of a product or allow a defective product to lead the team area
- Wears Personal Protective Equipment (PPE) as required
- Uses caution and follows safety rules to protect self and others from injury throughout the operation. Reports injuries, unsafe conditions, equipment or practices immediately to supervisor
- Cooperates with others
- Demonstrates high degree of accuracy
- Demonstrates good judgment in using tools, equipment, etc., when non-standard situations arise
- Makes effective use of work time
- Demonstrates creativity in recommending improvements in procedures and processes
- Maintains good attendance and punctuality as defined in Attendance Policy
17
Quality Operations Shift Leader Resume Examples & Samples
- Perform the QA In process Control for each process Order to be sure the products packaged are compliant with the GMP and GSK corporate requirements, and ensure that QA sample have been correctly sampling for achieves
- Perform GMP internal audits in production to measure compliance with both GSKCorporate and GMP requirements
- Ensure at the beginning of each process order all the QA points are compliant and release the line
- First line leader for QA. Ensure the QA point of view for the non-quality on line and QA directives
- Provide direct support to Investigate and Manage Deviations & CAPA. Ensure deviations towards GMP and GSK quality requirements are identified, fully investigated (Follow-up the sorting, if applicable) and ensure the follow-up associated remediation CAPA plan implementation as QA associate
- Support the process owners with deployment of GPS and performance of the process with the process owners
- Ensure up to date of the documentation related to the process (MBR, SOPs, IDR….) and its compliance
- Advanced degree in Engineering, Pharmaceutical Technology, Chemistry, Pharmacy or equivalent scientific degree
- Minimum 3 years’ experience in a in a Pharmaceutical Production or Quality Environment
- Proven process understanding (Pharma, GMP, Bulk Manufacturing and Packaging Operations )
- Expertise in Quality Assurance
- Continuous improvement experience (Lean, 5S, Problem Solving,)
- Good level of coordination and communication
- Fluent in French and English is mandatory
18
Paper Machine Shift Leader Resume Examples & Samples
- Must be able to organize time, budget, and people
- Be self-motivated / recognizes and initiates needed work without direction
- Excellent analytical, verbal interpersonal and reasoning skills
- Ability to create and maintain a respectful, productive environment for all employees
- Utilize employee engagement to support implementation of new processes and methods and ongoing change management
- Be able to multi-task
- Work across boundaries to accomplish necessary work
- Trouble shooting ability
- 5-10 years of paper making experience
- Previous leadership experience
19
Line Shift Leader Resume Examples & Samples
- Support production activities including moving of raw materials, pick & place operations, visual inspection, data recording/logging and packing operations
- To carry out all assigned production activities in accordance with site safety policies and procedures
- To carry out all assigned production activities in accordance with written work instructions
- To ensure good housekeeping at assigned work area meeting established 5s standards
- To support continuous improvement activities e.g. Lean manufacturing & total productive maintenance (TPM) programs
- To escalate all unsafe work conditions to immediate supervisor without delays
- To escalate all issues impacting product quality to immediate supervisor without delays
- To carry out any other assigned activities in support of production requirements as deemed fit by management team
- To provide basic description of equipment/machines issues to the Engineering/Equipment Maintenance team to speed up troubleshooting process.Support production activities including moving of raw materials, pick & place operations, visual inspection, data recording/logging and packing operations
- Good work attitude and regular in attendance
- Ability to perform 12 hours work shift
- Able to carry out lifting activities (Less than 10kg loads)
- Ability to carry out basic machinery operations
- Ability to read, understand and speak basic English
- Abilities to perform basic calculations
- PC literate at basic levels
20
Shift Leader Resume Examples & Samples
- Ensure Quality/Service/Cleanliness standards are maintained at all times during shift. Takes corrective action immediately on any deficiencies in order to protect the Brand
- Assist in ensuring Food Safety systems and processes are understood, implemented, and in compliance in order to protect our guests and meet jurisdictional requirements and Bojangles’ standards
- Model Servant Leadership by communicating our Vision and Values through actions, examples, and daily performance
- Perform necessary tasks to meet operational standards with limited direct supervision
- Maintain operational efficiencies through effective use of inventory and labor controls, organization, and time management
- Perform assigned daily maintenance and cleaning activities
- Understand and uphold company safety and security policies and procedures including cash management
21
Shift Leader Resume Examples & Samples
- Staffs machines and sets priorities for Finishers, Molders, Team Leaders, Maintenance and Tool & Die
- Schedule breaks and machine rotation for the operators and provide those schedules to the Team Leader
- Production Counts – take or monitor counts in order to react to low production and plan corrective action
- Work with scheduling for maximum machine up time
- Enter OEE daily and monthly in Excel worksheets
- Ensure information on the 3-sided boards is updated hourly and the information is accurate. Hold all parties accountable and responsible for any action items
- Safety/LEAN/5S/Standardized work audits
- Audit Standardized Work Instructions – update book and time-line for training
- Verify everyone has cleaned their production area for change over to another shift
- Perform Quality Inspections and First Piece Inspections
- Just-Do-Its (Ensure their cell completes and sustains two per month)
- Ability to operate all production equipment within their assigned cell
- Train employees and temporaries
- Develop cross training plan within area of responsibility
- Coordinate work with other cells, ex. Press goes does, overtime, etc
- Investigates thoroughly all accidents and near misses occurring in his or her assigned work area to discover the root causes, takes immediate temporary corrective action and determines long-term corrective action
- Hold a monthly team meeting with their operators to promote Safety and good communications
- Assist Supervisor with performance appraisals and maintain an employee fact file
- High School Diploma/GED
- 1-3 years of similar or related work experience
- Basic Math skills
- Knowledge of injection molding
- Microsoft Office computer skills
- 1-3 years of experience as a machine operator in a similar work environment
- OSHA 10 hour general industry training
- Team Leader Training program
22
Shift Leader Resume Examples & Samples
- Responsible for fulfilling production tasks / targets regarding quantity and quality
- Responsible for OH&S
- Organizes work and controls his/her subordinates (Operators, LI, Setupman, Handyman) work
- Involved in continual improvement in quality, work productivity etc
- Motivation & Leadership
- 5S & Discipline
23
Front Desk Shift Leader Resume Examples & Samples
- Previous Hotel Reception / Front Office experience essential
- Experience of delivering a high quality guest service
- Ability to communicate clearly over the telephone
- Strong Communication Skills and Good Level of English essential
24
Production Shift Leader Resume Examples & Samples
- Trains, develops and evaluates subordinates
- Provides assistance in analyzing and solving complex manufacturing problems
- Assists in obtaining resources to effectively perform operations
- Nearly constant contact with others outside the work group
- Administers divisional and Corporate policies
- Meets cost, schedule and quality requirements
- Maintains Corporate and unit management control systems, budget and other information necessary to monitor performance
- Maintains safety and good housekeeping standards
- Complies with the terms of local and national labor agreements
- Assists in forward planning of areas of responsibility
- Establishes a course of action to accomplish completion of the job and/or project
- Coordinates input from internal/external customers to better understand customer needs and/or perceptions
- Keeps abreast of current product developments and trends in areas of expertise
- Actively identifies new areas for learning and takes advantage of learning opportunities
25
Shift Leader, IT Operations Center Resume Examples & Samples
- Ensures events and incidents are assessed correctly and that appropriate escalation take place
- Monitors the performance of team personnel, reviewing response times, incident and event logs and trends in incidents reported
- Initial Incident management responsibility until handover to local incident manager takes place
- Effectively communicate incident status to business and Senior Stakeholders
- Administration of event and performance monitoring tools
- Ensure effective hand over takes place between shifts
- Prioritizes and manages Service request backlog
- Very good communication skills / interaction skills with stakeholder community
- 4 to 6 years of IT Service Operations experience in a MNC Operations Support Center, with two or more years of team leader experience
- Experience with the development and administration of IT Infrastructure and Application Performance monitoring tools, preferably CA Infrastructure Manager, Solarwinds and Splunk
- Minimum ITIL V3 Foundation certification
- Experience working with ITSM tools, preferably ServiceNow
- Must have an extensive in leading a team
- Flexible to work in shifts to cover 24/7/365 operations
- Ability to work under high pressure and flexibility to meet business demands as they arise
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Shift Leader Resume Examples & Samples
- Accountable for the quality, and productivity of the Factory, and its ability to deliver high levels of service to internal and external customers, regardless of whether product is for local consumption, or export
- Manage the people, materials, equipment, and business and manufacturing processes to deliver Factory performance objectives, as measured by factory KPI's
- Track and analyses variances associated with materials or finished products
- Ensures compliance with policies/procedures for shift rotation, vacation scheduling, and training to meet business needs including peak production periods
- Manages the development and implementation of the daily production schedule in a way that ensures high levels of service to internal and external customers
- Identifies, recommends and implements manufacturing cost reduction programs
- Support new technology within the production area
- Make recommendations on both capital and operating budgets
- Accountable for adhering to Colgate-Palmolive, state, local and federal guidelines related to EOHS, Quality and Regulatory within area of responsibility
- Ensures effective communication with the team
- Manage labor relations in the area or elevate to Assistant Operation Manager/ Operation Manager
- Empowers subordinates by way of training, information sharing, coaching, feedback, appraisal and delegation to ensure the development of people, teams and organizational capabilities
- Support TPM and other continuous improvement programs with area
- Lead Quality/FP&R/EOSH standard: refer on R&R matrix detail for each standard
27
Food & Beverage Shift Leader Resume Examples & Samples
- To work on the appropriate section and as directed F&B Manager
- To ensure that all measures are in place to achieve and exceed the profitability within Department
- Opens & closes restaurant shift as per Marriott SOP
- Assists with the training of all associates to include Passport to success or on the Job Training tools for all Associates
- Supports the Assistant Bar/R/S in the performance review process
- Reviews, coaches and counsels associates regarding performance on an on going basis
- Oversees departments daily operation (e.g preshift briefs, shift coverage, Daily Basic, taste panels)
- Addresses guest concerns, requests or challenges and monitors thoroughly through GSS, and meets the targets set by Management
- Gives constructive feedback to hourly associates to help them develop, and monitors through Brand Standard Audit
- Assists Manager in preparing schedules (ensure accuracy, adjustments and distribution)
- Work on career development for hourly employee’s
- Assists on the recruitment and selection of new associates including interviews
- Works thoroughly on innovation and increasing the guest satisfaction and GSS
- Works actively on innovations on Increase revenue (e.g. Incentives upselling)
- Ensure the you play great role on AOS (Associate harmony, morale and engagement)
- Participate on F&B appearance and cleanliness
- Partakes in Duty Manager shifts as per hotel rota
- Performs other related tasks as assigned by management
- To complete any reasonable instruction from a more senior member of the company
- Complies with Marriott International Hotels Limited Regional Office policies and procedures
- Ensure compliance with Marriott procedures and LSOPs
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Food & Beverage Shift Leader Resume Examples & Samples
- Knowledge of software e.g. Microsoft Word & Excel, Micros Point of Sale System
- Flexible hours in line with business needs
- Excellent customer service and hospitality skills
- Can demonstrate supervisory experience
- Able to work on own initiative
- To adhere to the Marriott Brand Standards within the restaurant and bar area
- To be knowledgeable of all food and beverage items that the hotel provides within the Restaurant and bar
- To operate the micros system effectively and handle cash /pay in procedures
- To be able to effectively carry out the opening up and closing down of the department when required
- Support preparation of the F&B areas ensuring all areas are well stocked at all times, to include effective cellar management with regards to the wine waitering role
- Following instructions on all relevant Banquet Event Orders relating to bar operations, paying special attention to the type of Event accounts and dining times/billing instructions
- To support set up of F&B areas as per the requirements of the Banquet Event Order
- To maintain the cleanliness of all equipment and areas at all times
- To support with Blue Cube and schedule processes; roster associates accordingly in line with the business, adhering to the hotels flex % target and wage budget
- To supervise all restaurant and bar team members to ensure all shifts and or dining times (Breakfast, Lunch or Dinner) run with a seamless approach
- To support the training of F&B associates and maintain the restaurant and bar service standards at all times in particular through the Passports to Success program
- To attend all Marriott training sessions as required by the hotel, to include all legislative training and additional training provided by the hotel
- To adhere to the Marriott Uniform Standards at all times
- Follow all Health & Safety Procedures
- To carry out any reasonable request that the hotel requires
29
Reception Shift Leader Resume Examples & Samples
- Excel
- Power Point
- Opéra
30
Shift Leader Resume Examples & Samples
- High School Diploma or general education degree (GED)
- 6 months related experience preferred and/or training
- Previous experience in physically demanding work in factory environment preferred
- Additional duties may be assigned to meet business needs
- Can work up to 20 hours of overtime to meet Business Objectives
- Can work a weekend schedule as needed
- Able to work with minimal supervision
- Standing throughout the shift and performing other duties on the production floor needing completion
- Able to demonstrate a high level of ownership to assigned tasks
- Working knowledge of components, part numbers and process involved in manufacturing
- Must be able to
31
Facilities Team Shift Leader Resume Examples & Samples
- Utilizing Lotus Notes and Meeting Room Manager software
- Organizing, scheduling, and performing maintenance on the interior and exterior of the facility (including contracting services either within Gore or externally as needed to maintain the facility)
- Working with Housekeeping to maintain a neat and attractive appearance for the building and grounds
- Working closely with Guest Services/Meeting Planners to provide conference-room setups for customer visits, internal associates training and meetings large events, etc
- Interfacing with Information Technology associates to ensure all training and meeting AV systems are operational
- Willing to embrace GORE culture and act as both a positive influence and a role model
- A minimum of two years’ experience in a facilities role, preferably in a commercial facility or a service oriented business
- Demonstrated mechanical skills
- Working knowledge of building systems, such as HVAC systems, boilers, cooling towers, pumps, heat exchangers, heat pumps, sprinkler systems, compressors, tanks and UPS/Generator systems
- Flexibility with work schedule and ability to work overtime as needed
- Basic Math skills
- Excellent communication skills, both written and oral, as well as the ability to listen and question for clarity
- Demonstrated ability to lead a small team
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Operations Shift Leader Resume Examples & Samples
- Experience of operating within, or demonstrable knowledge of mulit-platform environments
- Operational experience across Cloud platforms, particularly AWS
- Experience or knowledge of the principles of monitoring and interacting with a range of applications and services
- Knowledge of web architecture, and Internet connectivity technologies
- Ablility to communicate effectively with external providers and internal partners
- Troubleshooting and diagnosing defects in complex systems
- Able to create supporting documentation for the Operations team
- Proven ability to share knowledge with team members for mutual gain
- ITIL practise and processes
- Problem solving methodologies
- Programming/scripting skills
- Experience in media and creative environments
- Understanding of the principles of network connectivity
- Database knowledge
33
Shift Leader Resume Examples & Samples
- Monitors and ensures prompt, friendly, and courteous customer service
- Monitors and ensures all Church’s menu products are prepared and served according to standard procedures
- Ensures that prepared job assignments and activities are carried out by Team Members
- Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant
- Demonstrates proper procedures for Team Members to follow
- Ensures that safety and security policies and procedures are enforced
- Monitors and performs opening and closing duties as required on the Shift Awareness Checklists
- Follows and ensures the use of proper product procedures for preparation of all menu items
- Follows procedures for receiving, handling, and storage of food products. Follows proper rotation and icing procedures
- Maintains professional and ethical leadership behaviors at all times
- Ensures on-time attendance by each employee for shift
- Performs other duties as assigned
- Must be at least 18 years of age
- A high school diploma or G.E.D. is highly recommended
- ServSafe® food safety training is highly recommended
- Completes Weekly Sales Report, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift. Ensures accuracy of paperwork
- Enters inventory and payroll, as required, into the POS system
- Ensures the restaurant polls nightly by the correct closedown of the POS system
- Ensures adherence to established cash handling and security procedures, including but not limited to, cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, and voids, large bill drops, and cash levels in the drawer
- Must possess a valid Driver’s License, have access to an automotive vehicle during shifts, and possess proof of insurance on the vehicle
- Must successfully complete the Shift Leader certification program
- If you’re hungry for a career that’s fun, fast-paced and loaded with opportunity, then you’ve come to the right place. At Church's®, we’re not your typical quick service restaurant. We make real comfort food that makes a difference in peoples’ lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others
- Church’s Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law
34
Front Desk Shift Leader Resume Examples & Samples
- Assigns and instructs Receptionists in details of work. Observe performance and encourage improvement
- Manages front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel
- Assists Receptionists, Operator, Front Desk Clerks, Reservations Agents, Bell Attendants and other departments with any questions or requests
- Resolves customer complaints by conducting thorough research of the situation and the most effective resolution
- Authorizes revenue allowances to remedy problems only after alternative solutions have been offered
- Prepares and conducts daily pre-shift meetings, communicates effectively with all staff and provides them with any information necessary to provide guest service in accordance with Hilton Standards
- Monitors performance of staff with performance evaluations and discipline issues
- Makes recommendations for training related issues when inconsistencies develop at the Front Desk
- Previous experience in a customer-focused industry
- Previous supervisory experience in a hotel environment
35
Lab Shift Leader Resume Examples & Samples
- Supervises and coordinates lab analysts and supervisors in all applied analysis for chemical and microbiology according to DANONE methods to processing standards and assists technicians in performing laboratory tests
- Coordinates all tests related product quality and conformity criteria
- Support R&D and production in new products launch and process modifications
- Involved in solving consumer complaints
- Inspecting, calibrating, and maintaining laboratory equipment, and support in identifying causes of products non-conformities
- Deliver daily, weekly and monthly routine testing on time with its records
- Implementing Plant Lab Lab
- Respect of standard time to release finished products
- Schedule testing done by technicians
- Improve cost saving of consumables and equipment
- Implement and monitor all food safety activities (auditing, GHP/GMP, pest control management) during night shifts on floor
- Implement and monitor all QC activities (records, process parameters and inspections) on floor
- Monitor all raw material receiving and inspection as well as all raw material sampling and internal analysis
- Implement and monitor co manufacturing products activities (control plan optimization/implementation, ABC in relation to Consumer Key Criteria)
- Supervises and manages the milk supply technicians
- Actively helps ensure a high level of lab staff proficiency by providing training, conducting internal proficiency testing and manages external proficiency tests
- Communicate regularly with all technicians, both individually and as a group, to ensure consistent implementation of the program in a safe, timely and cost-effective manner
- Assist with hiring of laboratory personnel and conduct employee performance reviews based on job descriptions to determine competency and knowledge. Responsible for effective communication of significant issues with management in a timely fashion. Demonstrated effective communication to include issue identification, business impact, and recommendations for next steps toward resolution
- Develop all lab & QC records to be compromised
- Respect of standard maximal downtime of production lines due to waiting for lab results
- Secure LMS (Lab Management Stock) to avoid out of stock items
- Implement Good Lab Practice and respect of standard labs conditions
- Manages lab objectives and assigns objectives and tasks to their shift technicians
- Technical Competencies
- Lab equipment knowledge
- Data management system
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Restaurant Breakfast Shift Leader Resume Examples & Samples
- Supervise breakfast shift and maintain the company standards for quality, service, and cleanliness
- Supervise other shifts as needed if certified
- Train and develop crew under the direction of Management
- Maintain a cooperative, harmonious working relationship with management team and crews
- Conduct crew meetings prior to shift, as needed, to discuss operations procedures, promotions, safety, security, training, etc
- Control payroll to meet company labor cost standard
- Control inventory to meet company GAP standard
- Maintain reports and records based on company standard and in compliance with state and federal regulations
- Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures
- Responsible for all cash when in charge of a shift including bank deposits. Ensure that cash procedures are adhered to
- Ensure personal appearance meets company standards and displays professionalism at all times
- Reports to: Senior/General Manager/Manager
- Ensure all sanitation, safety and security policies and procedures are recognized and enforced to ensure a safe environment for all when in charge of a shift
- Consistently exhibit the actions/behaviors which best demonstrate BNE’s Vision and Values; perform other tasks as directed by management; and at all
37
Rest Shift Leader Resume Examples & Samples
- Ensuring customer satisfaction
- Compiling work schedules
- Performing P&L analysis
- Controlling inventory
38
Front Desk Shift Leader Resume Examples & Samples
- Support Team Members in handling Guest requests and enquires to ensure a positive outcome
- Ensure the Front Office Manager is fully aware of any relevant feedback from Guests and/or other departments
- Ensure a consistent, high level of customer service
- Brief your team on any events or VIP guests in the hotel that day
- Drive sales revenues and promote hotel services and facilities for up-selling opportunities
- Understand and apply correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
- Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties
- Act in accordance with the front of house equipment and the property management systems
- Carry out shift handovers and brief team members as required
- Assist other departments, as necessary, and maintain good working relationships with hotel Team Members
39
Shift Leader Resume Examples & Samples
- Experience in a similar position or proficiency in a similar task
- Incredible customer service skills & the ability to help maintain a customer focused culture
- Ability to run accurate gas and diesel transactions
- Ability to use calculator, computer, telephone, and other equipment as needed
- Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
- Must be able to work a flexible schedule of nights, days, weekends, and holidays
- Flexible Schedule
- 401(k)
- Weekly Pay
- Flexible spending account
- Medical/Dental/Vision
- Tuition reimbursement
- Adoption Assistance
- Pilot Flying J provides an extensive training program to help provide new hires with everything they need to succeed and thrive in our fast-paced environment!
40
Shift Leader Resume Examples & Samples
- Coordinates schedule with Warehouse Manager and Planning
- Monitors Work-in-Process
- Serves as primary trainer for team members assigned to the area while using established “best practice” in training - Creates, updates, maintains, trains and qualifies Team Members on JI’s (Job Instructions) and JHA’s (Job Hazard
- 1+ years of related experience and/or training OR equivalent combination of education and experience
- Ability to work with Microsoft Word, excel and PowerPoint
- Good English communication skills (speaking, listening, reading and writing) to be able to communicate and discuss with
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
- Conducts business in a professional manner
- Leads by example at all times
- Willing to compromise to benefit team goals
- Keeps team members apprised, negotiates skillfully, strives to understand others, deals effectively with change, cool under pressure
- Strong demonstrated leadership skills
- Ability to effectively present information in one-on-one and small group situations
- High energy, perseverant and able to deal with conflict
- Must complete all required mandatory Safety and OSHA training
- Must have the ability to evaluate errors to determine the root cause and initiate corrective actions and reconcile inventory
- Must be certified to operate electric and/or gas powered forklift - Strong training skills
41
Shift Leader Resume Examples & Samples
- One year of Supervisory experience
- One year related work experience
- Must have adequate interpersonal & communication skills (oral & written)
- Preferred Qualifications
- Certified in switch tractor operation
- Class A CDL
42
Franchised Front Office Shift Leader Resume Examples & Samples
- To welcome all guests in a hospitable and efficient manner
- To ensure Front Office Department operates within the brand guidelines, utilising SOP manuals
- To ensure a consistently high level of customer care is delivered at all times
- To ensure efficient check in, check out, room account settlements are performed to the brand requirements
- To ensure all guests requests and preferences are logged and acted upon to drive guest satisfaction
- Report all guest feed back to relevant personnel
- To ensure hotel revenue in all areas is maximised at all times
- To assist with reservations and nights as required
- To explain and promote the hotel services
- Work flexible hours on a shift basis in accordance with the departmental rota
- Due to the nature of our business, understand that work schedules and demands of the position may vary from time to time
- Assist in the training of new employees when required
- At all times strive to represent the Marriott in the most professional, courteous and efficient manner possible
- Understand the Hotels Fire and Safety procedures. To undergo training in all fire and security measures every quarter
- Ensure the cleanliness and neatness of the Front Office, Guest Internet Station and back offices
- Develop a thorough knowledge of the hotel property, hotel staff, hotel services and the hours of operations
- Hand over any relevant information with necessary departments and associates
- Read and initial bulletin board daily to keep updated on all current information. Attend departmental meetings. Familiarise with the daily activities and meetings that are being held in the hotel. Participate in the daily 15-minute training and service excellence checks
- Have a thorough knowledge of the hotel PMS system, telephone systems, Vingcard key system, Guest ware, Micros and pagers. Know who to report hardware and software problems
- To know how to action ""Go Manual"" procedures
- Standards and procedures of correct working practices
- The completion of risk assessments
- COSHH regulations
- GCSE or equivalent
- To be able to use Opera Front Office PMS (desirable)
- To be able to use Marsha, the global reservations system (desirable)
- High level of interpersonal skills
43
Senior Shift Leader Resume Examples & Samples
- Providing excellent customer service
- Maintaining a neat personal appearance in accordance with Company Uniform and Personal Appearance Policy (See Policy HR401)
- Completing DSR and shift analysis reports
- Conducting competitor surveys at the direction of management using personal vehicle*
- Ensure that bank deposits are made daily
- Using suggestive selling techniques
- Ability to delegate duties at the direction of management personnel
- Assist in the training/development of new hires; act as employee mentor
- Ability to assume general control of shift at the delegation of management
- Assist with ordering, checking vendors
- Reacting to and reporting customer complaints tactfully and promptly
- Following Company policy and procedure and all laws governing beverage and tobacco sales
- Performing service transactions in accordance with Company policy such as alcoholic beverage and tobacco sales; lottery sales and redemptions; vendor coupon redemptions; Company approved credit card charges, etc
- Following all credit card, money order and check cashing policies
- Following all Company policies related to safety & security and EEO
- Looking for and eliminating safety hazards; reporting unsafe acts or conditions to management
- Preparing required accident/incident reports; immediately reporting such activity to management
- Operating cash register and all point-of-sale equipment efficiently
- Reporting to work on time and when needed; adjusting work schedule as requested by management
- Working flexible hours and performing as a team member
- Following policies and procedures established to prevent loss of cash and merchandise due to actions by employees, vendors and customers
- Safeguarding cash and merchandise; follow Company robbery prevention and reaction procedures as provided in the Emergency Response and Reporting Procedures and Policy Manual
- Following proper cash handling procedures in accordance with Company policy
- Cleaning shelves, drives, dispensers, rest rooms, store interior and other designated areas
- Building and taking down displays
- Pricing, stocking and , rotating and counting merchandise
- Complete required cycle
- Working under the direction of the Item Level Inventory Specialist assist with inventory audits
- Assisting management in maintaining building, equipment and grounds
- A valid drivers license is required to perform banking responsibilities and to conduct competitor surveys. Employees are subject to motor vehicle checks in accordance with Company policy if required to drive for the Company. Reliable transportation and automobile insurance is required
44
Senior Shift Leader Resume Examples & Samples
- Maintaining a neat personal appearance in accordance with Company Uniform and Personal Appearance Policy (See Policy HR401-09)
- Assisting with DSR by only preparing shift reports and other reports required by management
- Performing service transactions in accordance with Company policy such as alcoholic beverage and tobacco sales; lottery sales and redemptions; vendor coupon redemptions; Company approved credit card charges,
45
Executive Lounge Shift Leader Resume Examples & Samples
- Supervise accurate and efficient Reception operations including check in/out procedures
- Support Team Members in handling Guest requests and enquires to ensure a positive outcome
- Ensure the Front Office Manager is fully aware of any relevant feedback from Guests and/or other departments
- Ensure a consistent, high level of customer service
- Brief your team on any events or VIP guests in the hotel that day
- Drive sales revenues and promote hotel services and facilities for up-selling opportunities
- Understand and apply correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
- Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork
- Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties
- Demonstrate positive leadership characteristics to inspire Team Members to meet and exceed standards
- Act in accordance with the front of house equipment and the property management systems
- Conduct training programs on an ongoing basis
- Carry out shift handovers and brief team members as required
- Follow company brand standards
- Assist other departments, as necessary, and maintain good working relationships with hotel Team Members
- Previous experience in Hotel Front Desk
- Positive attitude and good communication skills
- Ability to work on your own or as part of a team
- Competent level of IT proficiency
- Previous supervisory experience in a hotel environment
46
Computer Operations Shift Leader Resume Examples & Samples
- Operates all components of the Lottery’s computer systems. This includes timely completion of electronic funds (EFT) transfers, processing daily draws for games that occur during specific shift time frame. Helps to plan workloads, work flows, and priorities for job scheduling. Makes corrections necessary to complete work on schedule
- Handles emergency situations (computer hardware failures, software problems, inclement weather, etc.) through approved emergency guidelines
- Follows approved agency procedures to balance reports generated by daily draws and the ICS Systems. Must be able to handle any draw discrepancy according to approved emergency procedures
- Provide necessary assistance to the Computer Systems Operation Manager, the Orlando Data Center Shift Supervisor and the COOP Coordinator in the development, implementation and testing of the Lottery's Information Technology Disaster Recovery Plan (ITDRP) and Continuity of Operations Plan (COOP)
- Monitors environment and electrical power to maintain narrow margin of operating conditions necessary to keep computer systems functioning
- Operates all components of the Lottery’s computer systems
- Operates a personal computer in a Microsoft Windows environment as needed for electronic correspondence, word processing, spread sheets, etc
- Requests service as needed on all computer systems should problems arise. Coordinates the resolution of telecom problems after normal business hours
- Monitors all environmental units to maintain proper temperature and humidity levels
- Communicates with other shifts, SOS clients, and programming/system staff on a regular basis
- Assists employees in the Tallahassee Data Center as needed
- Primary resource for development and implementation of the Lottery's Information Technology Disaster Recovery Plan (ITDRP), including coordinating and ensuring the assistance of necessary technical analysts and users in development of Standard Operating Procedures (SOPs) and backup and recovery procedures and processes
- RS6000 with AIX Operating system
- Operation a variety of data processing equipment
- Operation of computer peripheral equipment
- PC experience in a Microsoft Windows environment
47
Production Shift Leader Resume Examples & Samples
- Organize and control efficiently operations at the production floor
- Ensure that the required quantities and quality of products is produced at minimal cos
- Develop staff through training, instructions and coaching
- Maintain a high level of safety (personal safety, food safety, equipment safety, environmental safety) and discipline in the plant. Promote general Safety and Food Safety culture
- Responsible for the entire plant during weekday off hours (17:00 – 06:00), public holidays and weekends
- A minimum of 3 years post qualification experience in supervisory role preferably in production management in the food industry
48
PM Shift Leader Resume Examples & Samples
- Inspect rooms, verify and report status and/or discrepancies of rooms and enter into property management system (as needed)
- Complete work orders, as needed
- Perform Room Attendant and/or Houseperson duties, as needed
- Assist in training Room Attendants, as needed
49
Production Shift Leader Resume Examples & Samples
- Managing shift production team, production schedules, material flows, equipment, and manufacturing processes to deliver Factory performance objectives, as measured by factory KPI's
- Maintain the high level of safe work environment & compliance to quality standards to products & processes
- Ensures compliance with policies/ procedures for shift rotation, vacation scheduling, and training to meet business needs including peak production periods
- Identifies, recommends and implements manufacturing improvement programs
- Support new technology transfer/ new product & new equipment deployment within the production area
- Ensures effective communication with the team, top - down, bottom - up & peer-to-peer
- Maintain positive labor relations in the area following Corporate labor standards & guidelines
50
Shift Leader Cafe Resume Examples & Samples
- Maintains kitchen equipment; requests preventative and emergency repairs; documents accordingly
- Adheres to departmental and hospital safety standards in order to maintain a safe patient care and working environment. Attends mandatory inservice programs
- Adheres to hospital's Guest Relations policy
- The level of knowledge normally obtained through the completion of four years of high school, or the equivalent
- Two years of experience in food service
- Sanitation certification form the IDPH
- The interpersonal skills necessary to train and supervise departmental employees
- The organizational skills necessary to prioritize and accomplish multiple tasks
- The mathematical skills necessary to prepare cash deposits
- The ability to speak, read, and write in English
- The ability to work independently
51
Technical Shift Leader Resume Examples & Samples
- Management of the production process with the ability to resolve moulding issues, condition setting and robotic programming on a range of moulding machines and ancillary equipment
- Teach and coach employees to improve moulding and assembly skills, to improve product quality, output and lost time
- Lead training and development for direct reports following the APEX process, ensure skills matrix are up to date and comply with the 3 deep requirements
- Measurement of production process with prompt resolution of issues or escalation as required
- The use of continuous improvement to minimize costs and involve employees from the work area
- Represent production at meetings of the Safety Committee as appropriate and ensure that MESH is complied with
- Lead tier 2 daily meetings and present accurate and timely data including, OEE, scrap, production hours and open problem issues i.e A3 reports
- Ability to set tooling and try out for production
- Ability to deliver clear concise communication , up, down and across the organisation
- Liase closely with maintenance to ensure all faults in plant are rectified as quickly and effectively as possible
- Ensure all life saving rules and EHS policies are complied with in the shop floor area
52
Admin Shift Leader Swindon Resume Examples & Samples
- Capable of supporting new & existing customers with their coffee and parcel offer through all interactions - both positive and negative - in a professional manner and customer centric manner
- Be responsible for leading the shift and taking responsibility for all actions and tasks being completed to the required standard and with the required time lines within the shift
- Expected to deputise for the Customer Support Manager and attend conference calls and meetings as required
- The team liaise with the client, depots and our retail customers as well as internal facing teams, and therefore maintaining and leading the team to deliver high standards at all times is essential
- Responsible for allocation and management of the workload of 2 team members (Administrators)
- Adhere to clear business processes for all activities undertaken, which are robust, fully documented, frequently reviewed and updated when better, more efficient ways are devised
- Excel spreadsheet management
- Excellent customer service including exceptional conflict handling skills
- Excellent planning and personal organisation
- Great inter-personal skills and ability to show empathy with our customers
- Computer literate including excellent Excel skills
- Strong data analysis and manipulation skills
- Ability to operate in a rapidly changing environment
- Self-motivated and flexible
- Able to work to a deadline and organise own work and coordinate the work of others
- Able to portray a confident and professional approach throughout the role
- Ability to achieve high standards
53
Care Center Shift Leader Resume Examples & Samples
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems
- Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical)
- Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence
- Evaluate unique or complex installations or configurations and make recommendations for resolution
- Articulate clearly in writing and verbally. Add case resolution to KMS
- Represent HP in a face to face customer location visit, industry conference/trade show, vendor meeting, etc
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met
- Develop partnership with and assist the Sales Pursuit team
- Vocational: apprenticeship/certification completion. May be technical or non-technical. May include on- the-job training in addition to studies. In some locations, completion may be recognized by diploma. Advanced programs may be 2+ years. Associate degree: first attainable degree at the post-high school level. Typically 2 year completion beyond High School level (i.e., Associate of Arts, GCE 'A' level (Singapore), etc.), or equivalent experience
- 1-3 years experience in relevant technologies and customer environments
- Relevant industry qualification where applicable
- Excellent verbal and written communication skills in language to be supported
- Experience in troubleshooting in a technical environment
- Software and hardware knowledge of computing, storage and peripheral devices
- Advanced proficiency with case management databases and tools
- Phone and remote support experience. E-support experience and knowledge
- Understand the customer to be an advocated for the customer
54
Food & Beverage Shift Leader Resume Examples & Samples
- 15) To actively promote sales, up selling
- 16) To record all transactions and timings
- 17) To practice good communication with guests, and all other associates
- 18) To be willing to aid in other departments where necessary
- 19) Prepare bills for guest signatures
- 20) To meet, greet and seat customer to their table and ensure they are satisfied with the service they received
- 21) To supervise and motivate staff before, during and after service
- 22) To supervise associates in all food and beverage areas leading by example
- 23) To be familiar with managers role as to take charge of department in Managers absence, all areas
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Engineering Shift Leader Resume Examples & Samples
- Ensuring the information and instruction is provided, training is carried out, and supervision maintained to enable work to be performed accurately and consistently by your team
- Promoting and enforcing behaviours and actions that will prevent all contamination threats to products whether physical, microbial or chemical
- Immediate escalation reporting on the status on any non-compliance in the system or process (to management) for countermeasure or immediate remedy
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Production Shift Leader Resume Examples & Samples
- Managing the team, organizing work and ongoing assignments depending on production plans
- Monitoring and ongoing level of production reporting
- Organizing and supervising work not directly connected with production process
- Evaluating products in alignment with customer requirements and company standards
- Effective co-operation with supportive departments and if necessary, supervision of the whole plant
- Ongoing production problem solving
- Caring for company’s well-being, cleanliness and work organization of subordinate positions
- Enforcement of regulations, health and safety regulations, work instructions, process documentation and supervisor’s instructions
- Monitoring and reporting working time of subordinate employees
- Identification and reporting of process enhancement possibilities, work ergonomics and quality
- Promoting BorgWarner culture and its beliefs
- Minimum technical or vocational education is required, higher technical education is preferred
- 5+ years of work experience in the field of production or related
- 2 years of work experience connected with leading and coordinating a team consisting of more than 10 employees is required
- Ability to organize production processes and leading production team
- Focus on results
- Ability to analyze and solve production problems (QRQC, 8D, 5WHY, ISHIKAWA)
- Knowledge of modern methods and tools of Lean Manufacturing (5S, KAIZEN, SMED, KANBAN itp.)
- Computer literacy (including Ms Office), systems ERP and MES would be advantageous
- Availability and regularity in operation
- Knowledge of labor law, health and safety regulations and outstanding awareness of safety of employees
- Communicative English skills
- Ability to make decisions under pressure of time
