Senior Quality Assurance Manager Resume Samples

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S Will

Samson

Will

149 Ullrich Highway

Dallas

+1 (555) 405 9150

149 Ullrich Highway

Dallas

Phone

p +1 (555) 405 9150

Experience Experience

New York, NY

Senior Quality Assurance Manager

New York, NY

Batz-Jones

New York, NY

Senior Quality Assurance Manager

Develop solutions and make decisions that impact projects and staff members
Guide your team to work closely on Enterprise Release (ER) testing support activities and help them breakdown their work and contribute towards faster delivery of solutions
Interfaces with outside experts, academia and organizations to keep Starbucks Coffee Company up to date in Food Safety and Quality Assurance strategy, techniques and best practices
Manage several functional teams to drive consistency and enhancements across QA Testing Units with respect to reporting, testing methodology, analysis of results and database management
Drive quality achievement and performance improvement throughout the various manufacturing, quality, & engineering organizations, globally
Demonstrates global mindset; develops global networks and involves global organizations in technical activities
Directs team to completion, modifying project plans as necessary. Communicates project plan and progress to team and Senior Leadership. Ensures planned capacity will deliver workload on time, quality and budget

San Francisco, CA

Senior Quality Assurance Manager, GMP

San Francisco, CA

Schowalter-Feil

San Francisco, CA

Senior Quality Assurance Manager, GMP

Organize GMP-QA team’s workload to ensure adequate oversight of GMP facilities, processes and responsibilities, including but not limited to
Recommend corrective actions to functional department management on issues/concerns identified during internal/external audits and other quality signal sources
Product EBR & MBR quality review, confirmatory testing review and Canadian QA releases for imported products
Processing and oversight of QC samples, retain samples, returns and quarantines
Understand and apply company Confidentiality and Privacy Agreements
Conduct presentations on quality issues, initiatives and projects at cross-functional meetings
Conduct periodic Quality Management Review (QMR) meetings with the logistics/distribution management team and related functional areas to review key quality metrics, discuss trends/hot issues and coordinate quality improvement initiatives

present

Philadelphia, PA

Senior Quality Assurance Manager, Director

Philadelphia, PA

Paucek, Boehm and Yost

present

Philadelphia, PA

Senior Quality Assurance Manager, Director

present

Plans, develops and leads QA program improvements. Leads projects to develop new and improve existing Quality Assurance systems and procedures
Develop team members and promote Chase culture of continuous improvement while fostering teamwork and operational excellence
Manage and develop a team of QA managers and analysts
Manage collaborative working relationships with internal Risk groups, Operations, Finance, Legal, Controls, Audit and MIS
Ownership of the QA function (both software and board test) and infrastructure for the Digital Lithography group, including individual contributors and front-line managers
Handle orders for business processes/products across applications with an end-to-end process flow. Plan and coordinate for ad-hoc testing, and maintenance activities
Contributes expert perspective to support development of Global Food Safety, Quality & Regulatory strategy for Starbucks product portfolio. Leads the identification and development of systems and programs to implement strategy and monitors performance of the Food Safety and Quality system in order to identify opportunities for improvement across the business

Education Education

Bachelor’s Degree in Computer Science

Rowan University

Bachelor’s Degree in Computer Science

Skills Skills

Manage several functional teams to drive consistency and enhancements across QA Testing Units with respect to reporting, testing methodology, analysis of results and database management
Effective interpersonal and written communication skills; able to relate with diverse staff and work successfully in team atmosphere; customer service focus in interactions with diverse population
Knowledge of and experience with Project Management Institute (PMI) and Six Sigma standards
Certificates in quality assurance/risk management programming/project management
Knowledge of quality systems, statistical process control
5-7 years of previous experience in an quality assurance environment
Highly motivated, self-directed and a self-starter
Excellent organizational, communications, interpersonal and team interaction skills
Applicable professional certifications (e.g., C.I.A., C.B.A., C.F.A., C.F.S.A., C.P.A, M.B.A., and/or J.D.)
Strong computer (Microsoft Excel in particular), organizational and analytical skills

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Senior Quality Assurance Manager Resume Examples & Samples

BA/BS degree required, MBA or Masters in Accounting, Economics, Math, or Computer Science, preferred
Minimum of five (5) years of demonstrated achievement in risk management, financial or portfolio analysis, seven (7) to ten (10) years preferred
Minimum of five (5) years of mortgage banking or related industry experience preferred
Functional knowledge of Risk Management principles and demonstrated ability to identify and solve for Risk that may impact Mortgage Banking organization
Ability to foster positive and productive business relationships to ensure adverse performance results are addressed efficiently and effectively
Minimum of five (5) years of management experience required, preferably for team > 10 FTE
Must possess excellent analytical and problem solving skills and be flexible, a self starter, able to solve problems, develop solutions, multi-task and meet deadlines
Strong written and verbal communication skills and ability to interact with all levels of the organization is required with the ability to storyboard along with the ability to defend storyboard position
Strong overall mathematical skills with financial analysis or modeling preferred
Data mining and query writing experience preferred (SAS, SQL & Business Objects)
Comfortable working with large amounts of data & information
High proficiency in Microsoft Office applications required (PowerPoint, Excel, Access & VBA etc.)

Senior Quality Assurance Manager Resume Examples & Samples

Plan and execute FATCA Program-wide Business Acceptance Testing (BAT) in alignment with the Program Test Strategy
Assist Program Manager(s) in formalizing Program scope and requirements to enable Testing
Support the execution of the FATCA Program Test Strategy for technology and business testing in adherence to TD testing methodologies / standard
Coordinate with the Program Requirements Manager to enable execution of efficient and effective FATCA business testing that meets Program objectives
Create/provide input to Program and Line of Business BAT Test Plans
Coordinate with Program Change Manager to integrate change management and readiness efforts (PCRs resulting from testing, workarounds that impact readiness) for Business Testing
Point of escalation for Program Business test manager/leads to resolve / provide solution
Ensure segment component test scenarios traces back to Program components
Establishes testing timelines to meet Program testing and compliance objectives
Recognize opportunities for improvements to the QA process and metrics reporting; execute agreed improvements
Reviews and signs off on segment Business FACTA test plans to ensure alignment with Program Test Strategy and timelines
Ability to recognize duplicated efforts between technology and business testing to improve efficiency of testing
Ensure effective and accurate reporting of test progress, defect status, risk identification and test metrics across Business segment testing and business teams
Provide status updates and presentations to executive stakeholders, as needed
Provide Program testing readiness assessments and contribute to lessons learned
Contribute to the Bank's work to improve testing across the Enterprise by providing input to the EPMO and testing centres of excellence

Senior Quality Assurance Manager Resume Examples & Samples

Develop overall application testing strategy. Prioritize testing needs and develop cost estimates, when applicable
Manage maintenance/Support of the QA testing environments
Progress and Test Summary Reporting to various stakeholders
Lead QA and test process enhancement initiatives·
Deep understanding of software development process

Senior Quality Assurance Manager Resume Examples & Samples

Contributes expert perspective to support development of Global Food Safety, Quality & Regulatory strategy for Starbucks product portfolio. Leads the identification and development of systems and programs to implement strategy and monitors performance of the Food Safety and Quality system in order to identify opportunities for improvement across the business
Determines and manages appropriate mitigation steps and solutions to resolve potentially serious product safety or quality issues
Influences direction of cross-functional teams as the Food Safety and Quality expert in the development and commercialization of new food and beverage products
Interfaces with outside experts, academia and organizations to keep Starbucks Coffee Company up to date in Food Safety and Quality Assurance strategy, techniques and best practices
Leads evaluation and development of programs to drive improvements for new and existing suppliers
Leads the troubleshooting of complex, broad-scale quality, product safety and regulatory issues. Identifies the root cause, required corrective actions and assures effective resolution
Leverages expertise to represent Starbucks in explaining and defending Food Safety Programs and Practices with Regulators
Mentors and trains more junior QA team members in knowledge of Starbucks Quality System and advanced problem solving
Represents Food Safety and QA perspective to innovation efforts in categories new to Starbucks
Progressive experience designing, developing and managing quality assurance programs in manufacturing or foodservice industries (10 years)
Significant experience in food technology, food science and intervention programs related to food safety (10 years)
Qualification as a trained quality auditor (7 years)
Significant experience in product safety risk assessment and HACCP (7 years)
Expert knowledge of food technology, food microbiology, safe food manufacturing and environmental programs related to food
Thorough understanding of Food Safety and Quality Assurance principles and systems including: auditing, GFSI, HACCP, ISO 22000, SQF, Good Manufacturing Practices, dairy regulations applicable food codes for foodservice operations
Ability to lead root cause analysis and plan corrective actions
Ability to analyze disparate information and draw appropriate conclusions
Ability to apply sound technical and business perspective to problem solving and project management
Ability to leverage knowledge and expertise to represent Starbucks with outside entities

Senior Quality Assurance Manager Resume Examples & Samples

Manage and develop a team of QA managers and analysts
Develop, monitor and ensure communications of quality and performance metrics
Raise quality shortfalls and work with the senior development team to ensure corrective action
Determine appropriate testing methodologies and tools and integrate them into the development and testing processes
Work with the beta program manager and QA leads to ensure our beta program stays healthy and relevant
Monitor the testing coverage of the team to identify and address gaps
Familiarity with the Agile development process
Experience with the Autodesk Maya product

Senior Quality Assurance Manager Resume Examples & Samples

Contributes expert perspective to support development of Global QA strategy. Leads the identification and
Progressive experience designing, developing and managing quality assurance programs in manufacturing or
Expert knowledge of food technology, food microbiology, safe food handling procedures and foodservice sanitation

Senior Quality Assurance Manager Resume Examples & Samples

Minimum 5 years transplant experience, Regulatory background with prior QA/PI experience preferred; experience in audits and data analysis/management desirable. Ability to use computer software and working knowledge of word processing, Excel and Internet applications. Effective personal and professional communication skills. Demonstrates strong organizational skills and ability to work independently
Current and unrestricted California Registered Nurse License required
CPHQ or transplant certification strongly preferred

Senior Quality Assurance Manager Resume Examples & Samples

Work in a matrixed environment to take our organization to the next level including test automation, continuous integration & deployment, and multi-platform test strategy optimization
Drive E2E strategy and planning for large software projects
Create the next generation strategy of testing frameworks, release techniques and infrastructure to increase the speed of release cycles and allow for constant high quality product
Build and manage a matrixed quality engineering team to meet the needs of products under development
Mentor junior members of the team in SDLC best practice and testing methodology in and Agile and Waterfall environment
Regularly collaborate outside of the immediate team to solve problems and share best practices
Collaborate with other teams to define project goals including scope, quality and timeframe
Creates flexible project plan, including requirement definition, task definition, talent assignment, capacity planning and timeframes. Includes budget preparation and tracking
Directs team to completion, modifying project plans as necessary. Communicates project plan and progress to team and Senior Leadership. Ensures planned capacity will deliver workload on time, quality and budget
BS degree or equivalent in Computer Science or related field with 5+ years of experience
Strong development and/or test management experience with a proven track record in building effective teams and experience hiring and retaining QA engineers and developers in test
4+ years of hands-on experience with test planning, test execution and designing, implementing and maintaining high quality test automation
Strong project management skills, preferably with experience in an agile and waterfall development environment
Great communication skills both in person and in writing,
Ability to clearly communicate high level strategy and technical details effectively across disciplines, locations, and organizations, including to senior leadership
Experience with Oracle retail and merchandising applications are a plus but not required

Senior Quality Assurance Manager Resume Examples & Samples

BS Degree or equivalent in science or engineering (chemistry or pharmacy preferred)
More than 10 year experience in QA in consumer goods business and more than 5 year experience in team/people management
Knowledge in cosmetic products, quality management system, Pharmaceutical Affiars Law
Knowledge in cGMP requirements of US FDA and process validation is preferred
Hands-on experience in supplier quality management/development is preferred
Excellent communication with internal and external business partners both in Japanese and English
Computer literate with good working knowledge of Microsoft products. SAP experience is preferred
Experience in the participation in cross-functional projects
Good in the following skills: dealing with ambiguity, conflict management, negotiation, timely decision making, managing diversity, problem solving, logical thinking, presentation

Senior Quality Assurance Manager Resume Examples & Samples

Demonstrates integrity in technology collaborations and reviews. Ensures key contributors are accorded recognition
Technical leadership of projects and subtasks
Perform GV Quality Department strategic planning
Team with customers and engineering to solve customer identified product quality concerns. Utilize Six Sigma tools with a structured problem solving methodology to identify root cause and develop corrective actions for failure modes identified through failure analysis
Respond to customer requests for RCCA (root cause / corrective action) by providing comprehensive technical reports based on F/A and RCCA activities
Lead formalized root cause and corrective action teams, managing the team, implementing the improvements and documenting the findings
Host internal and external quality audits (supplier, corporate, and ISO 9001). When necessary, represent the operation in meetings with customers or other Honeywell facilities
Assist the organization in developing robust control procedures that maintain and improve the site?s PPM metric
Support the production team in ensuring that suspect material is effectively contained with appropriate disposition to protect the customer
Support the NPD process for robust product development with use of Six Sigma tool kit
Support development of comprehensive FMEA and Control Plan documents to support of quality standard. Research and develop FMEA document requirements and training materials. Provide training to FMEA developers and ensure result consistency
Assist in design and delivery of quality-related training
Ensure that only approved suppliers are used for outsourced processes and purchase of raw materials. Perform audits of suppliers to ensure suppliers comply with Division procurement procedures and meet quality standards, if applicable. Ensure suppliers complete Corrective Actions when applicable
Support other quality assurance initiatives and procedures as requested
Bachelor?s degree in Engineering or other related field
Minimum of 5 years of Quality Assurance Experience in a machining or assembly environment with ISO, TS or AS quality system requirements
Master?s degree preferred
Demonstrated understanding of process variation, statistical analysis and statistical controls. Six Sigma Green belt or Black belt certification is a plus
Proactive in anticipating, identifying, and taking action on potential issues and problems
Proficiency to think independently and formulate conclusions consistent with the information available. Able to design and implement systems and procedures that are robust and sustainable

Senior Quality Assurance Manager Resume Examples & Samples

12 years or more experience in the pharmaceutical industry, with direct experience with Pharmaceutical/Biopharmaceutical/API products. Experience in QA Operations, production, QC and/or other relevant operational areas, but must include minimally 5 years in QA, and 3 years of management and or project management experience
Strong understanding of regulatory requirements for commercial products
Proven track record with FDA, EMEA and other Health Authorities
Strong Technical understanding of pharmaceutical processes
Team and consensus builder, with definitive and authoritative decision making ability

Senior Quality Assurance Manager Resume Examples & Samples

Ten or more years of experience in an applicable risk management environment
At least ten years of experience in quality control, quality assurance, compliance testing or audit roles for financial services company
Internal and external audit experience in banking industry
Background in mortgage
Ability to identify and clearly communicate issues, measurement criteria, cause, exposure and recommendations
Advanced to Expert level of presentation (verbal/written), relationship building and persuasion skills
Advanced to Expert understanding of Consumer Banking operations, products/services, systems and associated risks/controls
Advanced to Expert understanding of applicable laws, regulations, financial services and regulatory trends that impact consumers
Comfortable working in a team environment with layers of required review/approval
Prior leadership of staff that perform testing/monitoring activities
Strong computer (Microsoft Excel in particular), organizational and analytical skills
Applicable professional certifications (e.g., C.I.A., C.B.A., C.F.A., C.F.S.A., C.P.A, M.B.A., and/or J.D.)

Senior Quality Assurance Manager Resume Examples & Samples

Bachelor’s degree in Computer Science, Computer or Software Engineering, or a related field and 5+ years of experience as a manager of high performance quality assurance teams, focused on Wireless Connectivity
10+ years of industry experience, including at least 3+ years of hands-on testing or test automation and 5+ years as a quality assurance manager
Experience implementing and testing networking and wireless communications protocols; performing distributed systems design and testing; experience with Bluetooth, Wi-Fi and/or ZigBee including understanding of the air interface and MAC layer interactions
Strong experience managing and creating test automation frameworks
Quality Assurance best practices pertaining to test definition, requirements tracking, and test automation
Master’s degree in Computer Science, Computer or Software Engineering, with strong industry knowledge of testing Wireless Connectivity in mobile consumer electronics devices
Strong Experience with testing wireless protocols (Wi-Fi, BT/BLE, ZigBee and/or LTE/UMTS)
Experience testing Android based devices

Senior Quality Assurance Manager Resume Examples & Samples

Manage, staff, and lead a team of Quality Analysts focused on data warehousing, business intelligence, and Java applications
Maintain and implement quality assurance standards within our different Scrum teams
Participate in QA Analyst work to keep up-to-date skillsets and firsthand views on the issues, challenges, and best practices of each team - This person will need to be comfortable with rolling their sleeves up and getting stuck in with their team
Coordinate with appropriate parties to identify and prioritize next steps throughout the incident management process
Effectively advocate and disseminate Quality Assurance best practices in the team
This person will need to be comfortable with rolling their sleeves up and getting stuck in with their team
Extensive experience in software quality assurance on Enterprise Data Warehousing and Business Intelligence projects
Experience with Data Warehousing using the following technologies
Previous experience developing custom Java applications using

Senior Quality Assurance Manager Resume Examples & Samples

Direct responsibility for the corporate quality function, including quality engineering, and the corporate quality management system and tools
Indirect responsibility for site quality organizations across the company
Ensure compliance with national and international quality standards
Define and implement quality procedures in conjunction with operating staff
Support site internal and external compliance audits and drive necessary corrective action completion
Drive quality achievement and performance improvement throughout the various manufacturing, quality, & engineering organizations, globally
Bachelor's Degree in applied science or engineering field
Minimum 5-years prior experience in Quality, Engineering or Operations Management
Demonstrated experience working with manufacturing, engineering and supply chain
Demonstrated exceptional written and oral communication skills
Proven track record of delivering results against objectives
Experience working in a lean culture
Willingness and ability to travel, as required (up to 25% anticipated)

Senior Quality Assurance Manager, GMP Resume Examples & Samples

Direct, manage and coordinate the GMP-QA team in the development, implementation, maintenance and improvement of the GMP Quality Systems
Provide day-to-day direction, support and leadership to the GMP QA associates, ensuring that the team has adequate resources and support to meet its responsibilities
Provide performance feedback and management of direct and indirect reports
Provide leadership and direction to the QA team in the absence of the QA Director
Lead and collaborate with the management team of the logistics/distribution department and of other functional areas to review key quality metrics and establish quality improvement initiatives
Conduct presentations on quality issues, initiatives and projects at cross-functional meetings
Conduct periodic Quality Management Review (QMR) meetings with the logistics/distribution management team and related functional areas to review key quality metrics, discuss trends/hot issues and coordinate quality improvement initiatives
Organize GMP-QA team’s workload to ensure adequate oversight of GMP facilities, processes and responsibilities, including but not limited to
QC inspection and QA review of logs, products and records
CRM system inventory review and releases
Processing and oversight of QC samples, retain samples, returns and quarantines
Product EBR & MBR quality review, confirmatory testing review and Canadian QA releases for imported products
Foreign site quality & GMP compliance review (for imported products)
Coordination of PV activities to designated PV parties (for imported products)
Maintenance and timely submissions of various regulatory GMP license amendments and renewals (DEL, MDEL, NHP-SL and OCS-LD)
Creation and review of Quality Agreements with MAHs/clients and vendors/suppliers
Facility and equipment qualification/validations
Internal audits/self-inspections on GMP facilities and processes to ensure compliance with GMP, client requirements and Innomar procedures
Vendor audits
Management of controlled documents (Policies/SOPs/WIs/Forms) request, review and issuance work flow by actively liaising with department management and other reviewers/approvers
Ensure facility and process audits as well as vendor audits are scheduled in advance and reflected in the QA audit calendar
Coordinate and host external audits by clients and/or regulatory agencies
Coordinate audit preparation activities with all impacted business units
Facilitate appropriate, effective and timely provision of documents, responses and actions during the audit
Collate responses and corrective actions with relevant impacted business units to ensure timely resolution of observations and issuance of documented responses
Provide summary and trend analyses on outcome of external audits to senior QA and functional department management
Recommend corrective actions to functional department management on issues/concerns identified during internal/external audits and other quality signal sources
Interact with clients, internal stakeholders, vendors and various project members to ensure that specified business needs are met; assists in the post-implementation analysis to ensure that requirements are fulfilled
Manage the CAPA process for the distribution/logistics department by ensuring that non-conformance and other reportable events as well as CAPA reports are recorded, followed-up, tracked and trended
Identify, monitor and present internal/external audit and CAPA trends to department and QA management teams
Implement continual process improvements related to GMP, warehouse, distribution and regulatory processes as required
Timely submission of billing invoices to Finance for all billable QA/QC activities
Provide quality metrics for assigned areas to the QA Director on a monthly basis and on an ad-hoc basis as requested
Provide guidance to clients and internal stakeholders on GMP matters and serve as a resource to internal stakeholders for the interpretation and application of regulations and applicable guidelines
In coordination with the QA Director, prepare QA budget and manage departmental expenses
Work with the rest of the QA management team in the development/revision and implementation of QA policies and procedures as required
Understand and apply company Confidentiality and Privacy Agreements
Travels up to 20% of the time
May also be assigned other duties and tasks as required from time to time by the QA Director
Minimum Bachelors of Science degree in chemistry, pharmacy, pharmacology or other related healthcare or pharmaceutical field
Minimum of 15 years’ experience in a senior Quality Assurance function in the pharmaceutical GMP or biotechnology industry
Minimum of 10 years’ experience in management of multiple projects (planning, implementation, management and monitoring) including budget, resource plan, Key Performance Indicators, etc
Minimum of 5 years’ experience each in the following areas
Performing/overseeing facility, process and equipment qualification/validation
Conducting internal self-inspections and vendor audits
Hosting client and/or regulatory audits
Submission and maintenance of Health Canada facility licenses
Product quality review and Canadian QA release of imported products
Industry certification in Quality is preferred. (e.g., CQA, CPGP, CQT, CQE, RQAP, RAC, etc.)
Expert knowledge of Health Canada Food and Drugs Act, Food and Drugs Regulations, GMP regulations and associated guidelines is a must
Practical knowledge of Narcotics & Controlled Substance regulations, Natural Health Product and NHP-GMP regulations, Medical Device regulations and Blood Product regulations is an asset
Advanced knowledge in quality assurance principles and quality management, including design and operation of effective quality and regulatory compliance programs
Strong knowledge of and experienced in root cause analysis and CAPA investigations
Demonstrated ability to develop and implement customized Quality Assurance procedures specified by internal, external and industry specifications
Advanced analytical, conceptual and problem-solving skills to evaluate business problems and apply scientific/regulatory knowledge to identify appropriate solutions
Exceptional leadership, organizational, inter-personal, and communication (verbal and written) skills, with a proven conflict management skills and ability to provide leadership to others in response to situations and to escalate more critical decisions when relevant
Proven ability to organize individual and team workload, set priorities and multi-task in order to meet various competing work deadlines, yet being flexible, adaptable and able to respond to changing needs
Superior skills in building and maintaining strong relationships with direct reports as well as multiple internal and external team members across functional groups
Strong attention to details, data analysis and presentation skills
Ability to work independently and in a team environment. Work well in an interdependent team environment, and promote positive, respectful professional relationships
Experienced in the development of training courses/materials
Strong proficiency in common office applications (e.g., Word, Excel, PowerPoint, Outlook, Adobe Acrobat, etc.) and demonstrated adaptability and rapid fluency to new relevant applications (e.g., eQMS, EMS, WMS, CRM, etc.)

Senior Quality Assurance Manager Resume Examples & Samples

Provide direction and staffing for the producer testing, in-process, finished product and laboratory operations
This individual will provide administrative and managerial responsibilities related to the QA function. This includes budgeting/capitalization of the department and providing career development counsel to direct reports and other QA professionals
Provide technical support to plant management regarding process/product improvements including key financial input regarding butterfat and solids yields
Develops and implements a plant manufacturing assessment process that accurately measures the execution of the Land O' Lakes QMS
Develop programs and monitoring systems with site sanitarian to effectively manage the sanitation practices within the plant
We are seeking an individual with a BS/BA degree in Food Science or related technical field with proven leadership skills and experience managing people including employee development
The individual should have minimum of ten (10) years’ experience in quality assurance, operations and regulatory responsibilities
Experience will include the development and implementation of quality assurance programs for high risk products such as ready-to-eat foods, dairy, cooked meats, etc
Proven experience in the highly regulated environments of IMS, USDA and wastewater control
Proficient with the concepts of hazard analysis, risk assessments, and system/process applications
Knowledgeable in quality management techniques of root cause analysis, FME and preventative quality
Excellent organizational, communications, interpersonal and team interaction skills
Highly motivated, self-directed and a self-starter

Senior Quality Assurance Manager Resume Examples & Samples

Manages the Quality Assurance Department for Facilities and oversees quality programs at Chicago Public Schools that include quality engineering, custodial, supplier programs, and statistical process control
Design, input, prepare, and maintain the quality assurance program in support of initiatives
Responsible for participating in audit reviews in the various facilities
Continuously refine QA objectives, fine tune QA reports and Facilities-wide metrics
Oversees supplier investigations and supplier performance
Deliver weekly quality assurance and continuous process improvement status reports
Attend internal and external meetings, providing regular updates on quality assurance and continuous process improvement issues and concerns
Draft correspondence, gather data, document process maps, and draft presentations
Makes regular contact with vendors to keep abreast of quality issues and to resolve quality problems
Develops action plans to maintain and improve product quality and principal satisfaction
Initiates investigations of quality concerns, determine corrective actions to be taken and implements corrective actions
Recommends, interprets and enforces quality policies and practices
Assists in the development of policies and procedures
Promotes an associate relation’s environment that is consistent with long term management objectives
Plans, organizes and allocates the department’s resources to meet department and company goals
Prepare quality reports as needed
Serves as a member of various committees as needed
4 year degree in quality, engineering, business management or an equivalent field. Masters highly desirable
5-7 years of previous experience in an quality assurance environment
Knowledge of quality systems, statistical process control
Certificates in quality assurance/risk management programming/project management a plus
Knowledge of and experience with Project Management Institute (PMI) and Six Sigma standards

Senior Quality Assurance Manager Resume Examples & Samples

Bachelor’s degree in Computer Science, Computer or Software Engineering, or a related field and 5+ years of experience as a manager of quality assurance teams, focused on testing embedded systems or mobile consumer electronics devices
Technical experience in leading large quality assurance teams focused one more than one of the following areas of testing on a mobile device platform: Power, Thermal, Multimedia, Performance, Stability, Wi-Fi, Bluetooth
Experience managing and creating test automation frameworks
Demonstrated experience in black box and grey box testing methodologies, experience with standard QA and development tools, and the ability to operate within short release cycles
Master’s degree in Computer Science, Computer or Software Engineering, with strong industry knowledge of testing embedded systems or mobile consumer electronics devices

Senior Quality Assurance Manager Resume Examples & Samples

Ownership of the QA function (both software and board test) and infrastructure for the Digital Lithography group, including individual contributors and front-line managers
Active recruitment, hiring and training of new talent for the various aspects of the QA team
Management and direction of QA team members
Mentorship of existing and new QA resources in proper quality processes, methods and support for implementation and direction
Responsibility for defining and meeting quality goals for the Digital Lithography group
Bachelor’s degree (Master’s degree desirable) in EE, CS or related field
10+ years’ experience in hands-on QA development (SQA primary, some experience with board QA and QC highly desired)
5+ years’ experience in software management, including management of managers
3+ years’ of experience managing directly in a product QA (software and/or board) function
Demonstrated ability to hire and develop engineering talent
Hands-on SQA testing and evaluation expertise
Experience with hardware board test
Ability to lead a QA team starting at the level of the product quality vision
Demonstrated leadership skills in the context of individual contributors and front-line managers
Excellent verbal skills, required for providing direction and clear, concise guidance
Strong written communication skills and data/results analysis

Senior Quality Assurance Manager Resume Examples & Samples

A Bachelor’s Degree in Computer Science or equivalent experience is mandatory
12+ years of industry experience in a similar environment
5+ years of management experience, ideally managing multiple teams in multiple sites
Experience building strong, successful technical teams
High degree of organization and detail-orientation
Proven track record of success in delivering complex projects
Prior ownership of the operation of a mission-critical team and/or product
5 years in SW Development or QA or System Test in a key role on networking products
Experience in use of network test tools, such as Ixia, Spirent or Agilent
Experience in leading automation efforts and cycle time reduction
Extensive networking and protocol debugging and test experience using advanced hardware and software test automation tools
Excellent Ethernet and IP networking fundamentals and extensive experience in the application of IP protocols
Deep knowledge of network hardware and packet forwarding architectures
Substantial background working with large-scale networks
Software development/programming/scripting skills are desirable

Senior Quality Assurance Manager, Director Resume Examples & Samples

At least 10+ years in Software Quality Assurance in a large, centralized information technology environment with direct work experience in formalized quality assurance methodologies. Working knowledge of banking and/or financial services industry
Bachelor's degree in Engineering, Computer Science, Mathematics or equivalent experience (Masters a plus)
Must have a strong command of broad and general technical concepts. Knowledge of mobile development and testing a plus
Able to communicate effectively both verbally and in writing. Must possess an ability to speak and write in plain English about complex technical concepts to ensure a clear understanding by a broad range of business, technical and senior executive stakeholders
Experience in managing on-shore, off-shore, and hybrid teams and internal staff. A team player who collaborates with others and has a positive and collegial attitude. Strong relationship building skills with senior management and client. Ability to work collaboratively with others to achieve the company and project goals
Requires management level knowledge of industry's processes and ability to implement one or best practice quality approaches (e.g., CMMI, ISO, Six Sigma, total quality measurement). Exhibits in-depth knowledge and use of process improvement and quality management methods, tools, and technology used to create and support defect-free, application software, or business operations processes for which the quality program will be focused
Demonstrated problem solving skills with the ability to apply strong critical and logical analysis to business scenarios in the context of Quality Assurance
Must possess and demonstrate excellent time management skills with the ability to achieve results in a very deadline driven environment with a focus on quality and sensitivity to meeting time commitments