Senior Quality Analyst Resume Samples

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J McClure

Joshuah

McClure

19791 Hintz Neck

San Francisco

+1 (555) 333 3029

19791 Hintz Neck

San Francisco

Phone

p +1 (555) 333 3029

Experience Experience

Phoenix, AZ

Senior Quality Analyst

Phoenix, AZ

Rutherford and Sons

Phoenix, AZ

Senior Quality Analyst

Work with multiple product teams to design, create, execute and analyze performance tests
A passion for developing test oriented frameworks, tools, utilities and simulators/harness, ensuring superb code quality and manage code governance
Work closely with the development team and other QA resources to create test procedures to thoroughly test the applications
Work collaboratively across all departments of the organization to help improve the management of a business processes
Perform trend analysis to make recommendation on quality improvement opportunities
Assists in developing criteria and standards in which to measure associate performance
Assist Operations to define targets (re-establish/ confirm established targets) for each process

Boston, MA

Senior Quality Analyst Global

Boston, MA

Wunsch Inc

Boston, MA

Senior Quality Analyst Global

Establish impact assessments of manufacturing strategies on quality systems
Participate in the system integration of Inspection Plans in the work instructions
Be the Quality guardian and ambassador of BMS and SMQ processes
Act as a technical advisor in coaching / mentoring mode for the Quality team, Quality processes and vision while maintaining a close partnership with the Qualities Supervisors
Approve the various Quality processes that will be implemented
Participate in problem solving related to quality processes
Participate in the optimization of the use of the Quality Group's IT systems (SAP, HMS, FATS eSnag, etc.)

present

Detroit, MI

Senior Quality Analyst With English

Detroit, MI

Mills, Skiles and Prohaska

present

Detroit, MI

Senior Quality Analyst With English

present

Assist in the management of work through efficient utilization
Provide opportunity to others, develop self and team members
Review improvement ideas and guide team members to implement them
Work with the leadership team to ensure key objectives and initiatives are reflected in communication plans and activities
Attractive work conditions and benefit package
Work in an international environment
Development opportunities within a fast growing organization

Education Education

Bachelor’s Degree in Computer Science

Harvard University

Bachelor’s Degree in Computer Science

Skills Skills

Strong knowledge on SD Quality process includes Quality Audits, RCA and Feedback process
Considerable knowledge of applicable laws, regulations, financial services,
Proficiency with reporting and analytical software tools and a strong knowledge of systems utilized throughout the company Operations Division
Ability to schedule, delegate and track QA tasks and manage to deadlines and be able to create dashboard based on well defined metrices
Excellent process mapping ability and use of Visio
Ability to work closely, reliably and professionally with all departments, including all levels of staff and management
Excellent knowledge of SDLC
Experience with Failure Injection techniques to validate the transactions based services against availability and scalability
Strong attention to detail and organizational skills
Strong foundational knowledge and application of statistical methods

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Senior Quality Analyst Resume Examples & Samples

Work with QA and Project Managers and assess project/change artifacts to identify automation opportunities to support the portfolio
Identify, assign and monitor the activities of automation engineers in support of the multiple deliverables under their area of responsibility
Manage the creation of automation test plans and test cases
Manage the test execution of automation if required. Provide support to functional testing team as required to facilitate test execution
Provide regular status updates and subjective analysis that will support informed decision-making
Participate and drive test automation improvements
Manage the overall inventory of automated scripts and ensure their maintenance
Manage the project pipeline and resource allocation. Ensure resource levelling and loading
Manage the automation framework. Drive the maintenance and growth of the framework. Provide regular updates on platform to move the needle
Manage the virtual labs that are used by the functional automation teams
Help define the overall Automation Strategy for RIT-QA
Drive the Automation Strategy for RIT-QA and evangelize it with other QA and Development stakeholders
Define and Drive the technical roadmap for test automation
Evaluation the market and the tools available to achieve efficiency goals
Drive value of automation and communicate the value to the stakeholders
Be a Change Agent for the organization and provide thought leadership to the team
Bachelor’s degree in Computer Science, Information Systems, Business or related discipline is required
5 years of experience leading testing efforts within IT
8 years of progressive software testing experience through extended quality assurance
Minimum 5 years of test engineer experience utilizing test automation tools (QTP, VuGen/LoadRunner, HP Service Test, Selenium etc)
Previous experience with implementing or utilizing Mobile testing tools
Experience working in both a formal Waterfall SDLC environment, as well as an Agile environment
Application/technology knowledge within Web Technology, Oracle, SQL, batch processing, ALM

Senior Quality Analyst Resume Examples & Samples

Run regular remote call calibration sessions for TM's, Supplier sites, Monitoring supplier, Partners, Revenue Services and Senior Management
Track and analyze feedback for sites and individual agents
Identify trends and partner with Education to develop action plans for improved performance of the call center and specific agents
Maintain database of internal monitoring results and feedback, including data entry and reporting; identify trends in RM performance and target areas of improvement
Maintain the Quality Monitoring Tool including updates and user support for the entire call center network
Provide analysis and coaching from all monitoring, customer surveys and compliance reviews
Meet with Team Managers to identify performance needs, develop action plans, and enhance communication between Quality and Operations management
Contribute to Education Department programs as required
Support new Quality initiatives to include expanding the scope of the Quality program in other areas of Barclays
Interpersonal Relations - Internal contact with Relationship Managers, Team Managers, Education Department, Management, other Barclays colleagues
External contact with suppliers providing service to manage the Quality Department suppliers performance
Has intensive interaction with subordinates and peers through coaching and mentoring
Has an impact on the success of the functional area and supplier sites
Minimum of two years of relevant experience in a service environment, preferably encompassing Contact Center as well as other functional areas
Strong process control skills. Experience in SPC, Six Sigma, ISO 9000, a plus
Strong verbal and written communication, including proven persuasion presentation, training skills
Proven interpersonal and leadership skills
Excellent decision making, problem solving and conflict resolution skills
Results-driven, with a commitment to continuous process improvement and quality
Must thrive in a fast paced environment

Senior Quality Analyst Resume Examples & Samples

Analyze project and/or change documentation (BRD, FRD, TDD, CR) to determine test requirements at the application/functional level
Create detailed test cases focused on the functional changes and regression requirements for application/function assigned
Provide application test requirements and contribute to the Detailed Test Plan(s) for area of responsibility
Responsible for defect detection, reporting and tracking; including collaboration on defect resolutions with developers/partners and identification of retest requirements
Responsible for test status reporting for test assignments
6 or more years of experience in IT Quality Assurance testing
Proven experience managing and/ or directly leading 10 or more QA Testers
Experience with test planning, estimation, test execution, and reporting
Agile testing experience
Bachelor’s degree in Computer Science, Information Systems, Business or related discipline
Must have experience as well as knowledge of test automation (QTP/ VBscripting) and how to adopt it in the testing cycle
Prior development experience preferred
Experience working with requirement managements tools (RTC and RRC is preferred)
Ability to work in flexible business hours with a focus to meet target goals
Ability to efficiently lead with a strong passion, to be hands on, and drive to be the subject matter expert

Senior Quality Analyst Resume Examples & Samples

Proactively lead teams of test analysts in creating detailed test plans and performing systems level testing and facilitating user acceptance testing for large scale projects
Conduct post-test execution wrap up activities per procedure/requirements
Hands on experience with QC and/ or ALM
Knowledge of test automation (QTP/ VBscripting) and how to adopt it in the testing cycle

Senior Quality Analyst, T&e Management Resume Examples & Samples

5-7 years related work experience
Direct supervisory experience
Demonstrated Problem Solving/ Issue Resolution Skills
Experience leading/implementing process improvements
Exemplary interpersonal/customer service skills
Prepare effective PowerPoint decks; excellent presentation skills
Commercial card/travel industry experience
Operations leadership experience
Contact center experience
SAP T&E module
Evaluate an issue, troubleshot to find the root cause and work to resolve
Articulate thoughts and status updates clearly and succinctly both orally and in writing
Compose concise written descriptions of complex issues supported by detailed statistical analysis
Influence partners to meet project deadlines and solicit feedback
Share knowledge and skills with others, including peers, partners, and clients
Acquire and possess more advanced knowledge of software tools and methodologies and systems relevant to the area/position

Senior Quality Analyst Resume Examples & Samples

Bachelor's of Science
4-6 years of analytical experience, preferably in the managed care field
Advanced experience with relational database applications (MS Access, Cognos, SAS)

Senior Quality Analyst Resume Examples & Samples

Performs detailed post-mortem of the end product sent to the customer, referring to the instructions provided
Good spelling and grammatical skills, with an eye for detail to detect typographical and grammatical errors
Develops and shares best practices with team members and technical staff
Excellent work ethic and ability to thrive in a time-sensitive environment
Extend help to the QA lead in compiling and submitting reports with accuracy in a timely fashion
Demonstrate finer quality and root cause identification and analysis
Assist QA lead in analyzing and interpreting data to maximize opportunities for a zero defect culture
Adapt to a constantly changing and growing business environment
Robust and resilient disposition
Should be able to come up with innovative methods of achieving goals
Should be able to refine process and suggest process changes as appropriate
Compile and maintain report data in a useful format
Assist in the application and interpretation of data to drive quality improvement efforts
Timely/accurate completion of standard and advanced quality reports and analysis
Identify and track errors identified during the quality review process
Advanced analysis of results of quality reviews to report error trends
Demonstrate superior quality and root cause identification and analysis
Manage assigned special projects to completion within target date
Assist in the resolution and response to complex issues and questions from the Management Team/VOC that may surface upon review of quality results and identified errors
Create advanced Quality system tools/databases to capture relevant data
Act as resource person on complex issues
Use creativity to solve problems
Utilize change management to drive results
Develop recommendations for Quality remediation plans
Share best practices and support team goals and objectives
Drive consistency and efficiency in the team
Facilitate quality improvement initiatives/meetings
Develop and maintain checklists, metrics, documentation, etc. as defined in the plan
Practice and Team Development
Enable and foster the culture of knowledge sharing among team members
Act as a mentor and a coach for the team members and provide direction
A solid understanding of quality assurance as part of the design process
Develops thorough and accurate good knowledge of the firm’s branding, its elements and compliance
Good knowledge of all disciplines of design
Highly developed writing and presentation skills. Proven ability to deliver clear and articulate analysis to all levels of management within the firm
Portfolio: A strong electronic design portfolio with a variety of current, leading edge design work
Tools: Excellent technical knowledge in Adobe Flash, Dreamweaver, Premiere and related Adobe products are pre-requisites for this role. Should be well versed in HTML/CSS, JavaScript and other client-side scripting languages
Knowledge of firm standard design tools
Education: Any Bachelor’s degree/Master’s Degree (Exclude Bachelor of Arts)
Experience 3-5 years of experience
Communication skills: Excellent communication skills in English are essential as the role requires direct communication with international team members and clients

Senior Quality Analyst Resume Examples & Samples

He/She will be responsible for project deliverables include test planning, test cases, defects logged in ALM, test case summary report, and daily status reports
He/she will be responsible to execute the project in the most effective and efficient manner leveraging test tools, automation and best practices defined and as appropriate
He/She will also be responsible for establishing meetings with stakeholders (both IT and Business) for reporting progress as well as escalation management
2 years of SRK, PPS MVAS/STAC experience
BS in Engineering, Computer Science or Mathematics

Senior Quality Analyst Resume Examples & Samples

Identify the appropriate QA resources and document requirements
Identify the required detailed test plans at the application level in support of the project and ensure communication to the appropriate QA SME
Ensure that all QA work products are delivered accordingly to project test plan and schedule
Responsible for metrics gathering and status reporting for project assignments
Ensure that all post-test execution wrap up activities are conducted for projects per procedure/requirements
5+ years of experience leading test efforts on assigned projects in an onshore/offshore model
4+ years of experience handling project estimates (time, resources, etc)
4+ years of experience presenting status updates to Sr. Leaders, as well as Business side clients
4+ years of experience working within the financial services domain

Senior Quality Analyst Resume Examples & Samples

4-6 years of analytical experience
Advanced experience with relational database applications
Supervisor Experience
Prior experience in Managed Care

Senior Quality Analyst / Industrial Engineer Resume Examples & Samples

Test and implement new products, revenue management strategies and/or sales techniques. Test products, price and demand sensitivity, make recommendations and implement change to optimize profitability. Establish baseline historical performance, seasonality, transaction volume, revenue, penetration, per capita, pricing etc. Monitor ongoing performance, establish key performance tracking metrics
Design and apply quantitative methods to operational problem sets and challenges; apply objective, structured analytic techniques to a range of complex scenarios; collect, summarize and analyze multi-source data (structured and unstructured) as part of the analytic process
Analyze operations and work flow to improve process efficiencies in theme park operations; establishes methods for maximum utilization of facilities and personnel. Conducts studies pertaining to cost control, cost reduction, inventory control, sales processes, revenue opportunities and service processes and systems
Understand and actively participate in Environmental, Health & Safety responsibilities by following established USH policy, procedures, training and team member involvement activities
Bachelor’s degree in Engineering, Finance, or Business Administration is required
Master’s degree is preferred (Master of Science Degree in Industrial Engineering, Operations Research, Management Science or equivalent)
Strong critical thinking and problem solving skills
Demonstrated ability to work through complex problems
Strong interpersonal, technical and presentation skills required
Proficient in Microsoft Office (Excel, Access, PowerPoint, Visio, Project) and other analytical tools
Knowledge of project management and process improvement methodologies (Six Sigma & Lean principles)

Senior Quality Analyst With English Resume Examples & Samples

Wide knowledge of Quality methods and tools (Six Sigma, Lean, Kaizen) - Green Belt certification desire
Communicate and report quality data, issues, non-compliance, process gaps through audits and measurements
Play role on Mentor for internal quality projects
Review improvement ideas and guide team members to implement them
Deliver trainings on Quality topics
Support CAPA initiative
Experience in leading internal projects (Quality, IT, etc.)
Ensure that all measurements are carried out in accordance with process documentation, report documentation errors, updates as necessary on timely basis
Participate in cross training initiative, share best practices
Participate in the resolution of disputed errors with operations and escalate as and when required
Analyze data such as quality accuracy, timeliness, productivity and utilization and provide input for process improvement and standardization. Suggest process improvement and automation
Analyze trends, KPIs of the product line and signal variations
Identify opportunities to share/adopt process standardization across GSS centers
Analyze measurement and survey reports, identify gaps and suggest process improvements
Assist in the management of work through efficient utilization
Provide opportunity to others, develop self and team members
Demonstrate professionalism, competence and clarity of communication when dealing with the clients and leadership
Other European language is an assetRequirements
Fluency in English and knowledge of another european language would be an asset
Bachelor’s/Master’s Degree with 1-2 years of experience in F&A
Knowledge of Internal audits, testing procedures, inspection , sampling technique is essential
Basic understanding on quality tools (Lean Six Sigma ), technique and methodology, Quality certifications (Greenbelt Certificate) will be an added advantage
Preferably having expertise in transaction processing and reporting processes
Being task orientated and having proven ability to produce quality work on a regular basis, to a consistently high standard
Work with the leadership team to ensure key objectives and initiatives are reflected in communication plans and activities
Drive and deliver the agreed initiative/project
Should be proficient in Excel/Word skills, including presentational aspects, including pivot tables etc
Being comfortable working on a number of projects concurrently
Being able to work in a rapidly changing environment
Ability to work on own initiative and as a part of a team
A strong team player who is comfortable working collaboratively and directionally as required

Senior Quality Analyst Resume Examples & Samples

Must have good written and oral communication skills
Must be comfortable participating in technical discussions and giving technical presentations
Must demonstrate analytical thinking and problem solving skills
Business Skills Required (Optional)
Have a fundamental understanding of the workings of financial institutions, specifically investment banks

Senior Quality Analyst Resume Examples & Samples

Serve as the point of contact for all GSO process flow and maps to the internal CRS organization
Work closely with all GSO teams to ensure both process and requests follow appropriate life cycles that are efficient
Working with the CRS Application Module SMEs and GSO Leadership to document and house process maps on CRS / GSO internal websites
Liaison between GSO, CRS, and Citi business users to create process diagrams
In partnership with the GSO SLT document business processes for all GSO managed applications. This includes developing the entire process lifecycle from beginning to end
Work collaboratively across all departments of the organization to help improve the management of a business processes
Work collaboratively with CRS leadership to continuously improve existing process flows / maps to include innovative ways to impact results and enhance performance
Management of the CRS Global Standards and Guidelines websites
Facilitate the “Global Standards and Guidelines” Committee quarterly meetings
Conducting annual reviews of processes to ensure accuracy
Ensure the GSO organization is compliant with all Citi Records Management policies and procedures
Act as the GSO compliance expert ensuring the team is compliant with Citi policies
Act as a backup resource for the MIS Analyst on the management of CRS GSO financials and compliance activities
Detailed oriented with strong organizational skills and ability to follow items through entire life cycle to ensure completeness
Bachelor's degree (or equivalent professional and/or academic training)
3+ years in financial services or corporate environment
3+ years in Business Process and or Project Management function
Experience with Records Management guidelines
Experience in compliance and finance a plus
Knowledge of Citi Business and Systems and Corporate Real Estate a plus

Senior Quality Analyst Resume Examples & Samples

The QA Analyst will play a key role to partner with the application Support and Development teams for the Finance and Compliance and Risk platforms at Visa to ensure appropriate levels of quality assurance that meet Visa’s standards
QA will be performed against global initiatives, enhancements, and day to day operational Production defects. Tasks include creation of Test Plans, Test Case Creation, Test Data Creation, Manual Testing, Issue Management Resolution and Documentation
Strong Test Automation skills with industry leading tools. Should be able to work independently to develop and maintain automation test sets
Successful project delivery of QA test script development and execution adhering to Visa’s internal Testing Management Methodologies and industry best practices
Follow standardized QA processes and a discipline of QA testing using Visa’s Test Management Methodology (TMM) to develop, execute, and standardize test plans
Ability to comprehend complex Business requirements and Technical solutions, mapping into Test Plans, Test Cases, and Test Scripts
Manage and interact with vendor based resources to support Global QA Initiatives
Minimum of 2 years of Finance ERP and/or Compliance and Risk applications experience in a QA or Business Analyst role
2+ years of professional work experience in a Quality Assurance role or working in collaboration with a QA Team, implementing and applying industry best practices to design detailed test scripts and execution against those scripts
2+ years’ experience developing and maintaining Test Automation scripts
Experience taking complex business requirements and building a test suite to validate against the system design
A demonstrated ability to handle multiple priorities and sustain a high level of performance when scrutinized
The ability to self-govern, to be flexible, to prioritize and manage time to meet sometimes tight program deadliness
Strong internal customer relationships are essential and this position will work with Business Partners, internal staff, external vendors and system integrators on a daily basis to ensure quality assurance is performed in alignment with global initiatives and requirements across the enterprise
Worked in an Agile development environment

Senior Quality Analyst Resume Examples & Samples

4+ years’ experience working in related field required
3+ years analytical experience required
2+ years of managed care/healthcare experience preferred

Senior Quality Analyst Resume Examples & Samples

2 years of experience in Development and/or Software Testing
2 years of experience and strong technical competency within the Data Warehousing / Analytics domain
Ability to write and execute SQL queries for data validation (SQL Server, DB2, Oracle)
Excellent data analysis skills for proper validation of integration between multiple data sources is a must
Understanding of PL/SQL, scripting languages is highly desired
2 experience validating ETL processes based on Ab Intio, Informatica

Senior Quality Analyst Resume Examples & Samples

Bachelor’s Degree in Computer Science, Computer Engineering, Management Information Systems or Technology related field
5 or more years of hands-on Quality Assurance experience
General business knowledge of financial systems
Basic understanding and knowledge of Software Engineering Concepts and Methodologies is required
3 plus years of strong technical experience with web applications and web services
Strong understanding of Agile, scrum and Quality Assurance processes and methodologies
Experience in Browser testing, Usability testing and Accessibility testing
Ability to write and execute SQL queries to validate data
Experience with tools like clear quest, ALM, AGM, Share point, Wiki
Must have experience with Automation tools like QTP , Selenium RC/Web driver

Senior Quality Analyst Resume Examples & Samples

Bachelors degree in a Business discipline, or equivalent experience
Six Sigma Quality Black Belt certified or equivalent
Five plus years experience applying Quality knowledge and tools to driving continuous process improvement results in a service industry business
Quality training experience
Project Management training and experience
High proficiency with, and interest in, data mining and statistical software tools (e.g., Access, SAS, SQL, Strata, SPSS)
Advanced proficiency and aptitude for computer business tools such as Microsoft Excel, Access, PowerPoint, SharePoint
Analytical decision maker
Self motivated, results oriented
Health insurance industry experience is a plus

Senior Quality Analyst Resume Examples & Samples

Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices
Act as key point of contact for all QA aspects for every client releases, providing QA services and coordinating QA resources internally and externally
Lead and mentor QA team members
Develop and review test plans and test phase reports
Develop and execute test cases, scripts, plans and procedures (manual and automated)
3 or more years of experience in IT industry
3 or more years IT QA testing experience
3 or more years MVAS/STAC experience
Proven experience testing with ALM
Bachelor’s degree in Computer Science or equivalent work experience
10 or more years of experience in IT industry
5 or more years’ experience in IT Quality Assurance
Retirement Services industry experience, specifically with TIAA-CREF products
Excellent written, oral communication, and interpersonal skills

Senior Quality Analyst Resume Examples & Samples

Ability to analyze project requirements and enhancements in order to provide accurate estimates for testing effort
Ability to make decision and to work independently, requiring little guidance and knowing when to escalate
An in depth understanding of the environments, platforms, applications, infrastructure and interdependencies of the pension space
Understands and utilizes the testing tools that we have at our disposal. Research and recommend new tools when needed
At least 5 years extensive hands on automation experience with the ability to create an ROI for the recommendation
Devise a well thought of test strategy and ability to recommend improvements in the QA processes, the team structure and the functions that the QA organization performs
At least 8 years extensive risk management to plan for the unexpected and develop backup or alternate test strategies
Extensive problem solving experience and be able to devise alternate test strategies during crisis mode. Ability to change test strategies dynamically to meet the ever changing project demands
Understand the best practices, market trends and hot topics in the pension business as well as in the testing realm
Ability to guide, motivate and mentor other members of the QA team
Ability to schedule, delegate and track QA tasks and manage to deadlines and be able to create dashboard based on well defined metrices
Business Requirement Gathering, Analysis and Documentation
Object Oriented Analysis
Mentoring QA Teams, Managing and Scheduling resources and activities
Minimum of 5 years Project Planning experience
Minimum of 5 years Extensive Agile Methodology experience
Functionality / Integration Testing / System Testing
5 + years of User Acceptance Testing experience
Performance including HA and Scalability test definition, setting up load tests using JMETER
At least 5 years of Automated Scripting using QTP, WinRunner, LoadRunner, ALM
Experience with Business Objects: Builds and deployment
Object Oriented Methodology/Capability Maturity Model/Six Sigma Methodology
Minimum 5 years of extensive experience in writing Shell scripts, SQL, Oracle and Sybase Queries

Senior Quality Analyst Resume Examples & Samples

Help us achieve goals by understanding the requirements and coming up with best test coverage
Implement reusable test automation
Use technologies including Java, .Net, Selenium, Linux, JavaScript/Python, SQL and mobile technologies
Help in the design and execution of the test plan and manage all activities in the plan to ensure that objectives are met and that the solution works as expected
Test solutions in terms of functionality, performance, reliability, stability and compatibility with other legacy- and / or external systems
4 - 6 years of experience [Mid-Level]
API Automated testing experience (REST, SOAP, etc.)
Understanding of Object Oriented Principles
Ability to write code in C# or JAVA
Strong technical competency and experience with web applications, web services and

Senior Quality Analyst Resume Examples & Samples

Analyze project and/or change documentation (BRD, FRD, TDD, CR) to determine and document appropriate test approach for complex multi application/platform projects
Ensure that all post test execution wrap up activities are conducted for projects per procedure/requirements
10 or more years IT QA Testing experience
5 or more years QA management experience
Proven experience writing SQL Queries
Bachelor’s degree and/ or equivalent work experience
15 or more years IT QA Testing experience

Senior Quality Analyst Resume Examples & Samples

Assist Operations to define targets (re-establish/ confirm established targets) for each process
Define Critical To Quality (CTQs) and Critical To Process (CTPs) for each business within GCT
End to End Process Mapping and identify gaps and potential improvement areas
Support Process Improvements within GCT and work closely with Corporate Quality Team
Support Process Audits (Internal / External)
Ensure all RED and AMBER parameters (as defined in SLAs) are discussed and actioned by Operations Managers on a pre-defined calendar
Identify NVAs in each process and introduce process efficiency measures with help of Corporate Quality team to increase productivity / accuracy
Ensure any process changes introduced by Corporate Quality team are properly authorized and documented at all times

Senior Quality Analyst Resume Examples & Samples

Understand complex application architecture, pinpoint problem areas and highlight areas of performance improvement
Work with multiple product teams to design, create, execute and analyze performance tests
Troubleshoot performance issues, identify and recommend performance tuning opportunities
Partner with technical teams to support remediating bottlenecks
Create automated performance acceptance tests as part of the SDLC
Stay abreast of development/performance/QA industry best practices, methodologies and standards
A degree in Computer Science, Software Engineering, or any related engineering discipline
A strong development background with atleast 5+ years of hands-on experience testing performance of large scale systems, including web services
Experience with monitoring, profiling, and diagnostic tools
Experience in atleast one programming language (Java, .Net)
Knowledge of scripting languages will be a plus (Perl, Python, shell script)
Experience with Performance Center/Load Runner
Ability to design and develop re-usable, readable, and automated performance test scripts
Experience tuning web services, and/or databases (RDBMS Performance such as Oracle, MySQL) is a plus
Experience writing complex SQL statements in order to conduct replication tests is a plus
Experience working in an Agile/Scrum development environment
Ability to work seamlessly as part of a multi-site, multi-cultural engineering team

Senior Quality Analyst Resume Examples & Samples

Lead improvement projects through Six Sigma / LEAN / Reengineering
Mentor improvement projects across BNY Mellon (India)
Conduct Quality Training
Drive Process improvement idea generation and closure

Senior Quality Analyst Resume Examples & Samples

Conducting new repair reviews to determine shop capability and cost analysis
Leading process certification projects to implement process improvements
Organizing and following up on internal and external quality system audits
Evaluating procedures and processes to determine compliance with applicable requirements
Investigating non-conformances to determine root cause, identify corrective actions and track effectiveness
Leading and communicating quality initiatives within the module cells
Utilizing continuous improvement tools to support the cellular concept and make process enhancements
Meeting business metrics as defined by Cells (Cost, Quality, Delivery and EH&S)
Demonstrating a commitment to the Environment, Health & Safety (EH&S) program

Senior Quality Analyst Resume Examples & Samples

Evaluate software requirements and develop QA plans, QA test scripts, and acceptance criteria for various testing phases
Work closely with the development team and other QA resources to create test procedures to thoroughly test the applications
Identify QA tasks and associated level of effort for the project plan
Implement new or modified QA procedures and standards, as well as write clear and concise defect reports and validate fixes
Help to ensure that high severity bugs are caught during QA phase and provide appropriate feedback to the development group on usability, functionality, and quality of user experience
Minimum three years of experience with automated testing and modeling tools, change management, and test case generation techniques
Minimum one year of experience with .NET, QTP, TFS, web service testing using Soap UI, progress engineering, preferably within a professional services firm or similar environment
Good understanding of SQL server and oracle database structure
Strong analytical skills with a basic understanding of client/server and WEB type applications, architecture and computer networks
Ability to work both independently and as part of a team to set deadlines IND2016

Medicare Advantage CTM Senior Quality Analyst Resume Examples & Samples

Provide operational and Business Process Quality Management support by reviewing, researching, investigating, auditing CTMs
Responsible for all aspects of quality assurance
Create, maintain and track reports in relation to performance
Provide explanations and interpretations within area of expertise

Senior Quality Analyst Resume Examples & Samples

Owns data structuring, creating measurement plans, documenting measurement plans/collection systems, verifying data integrity, analyzing data, and creating metrics related to specific key projects and programs
Plans and drives coordination and preparation of quality assurance and quality operations data and documentation. Includes product development metrics, supply chain metrics, and field incident reports
Accountable for ensuring that accurate and detailed metric data is aggregated and formatted for analysis; both upon request and at regularly scheduled intervals
Works effectively and efficiently within enterprise-level business software applications and database environments. Obtains necessary information and generate accurate reports
Key involvement in Process/Product improvement projects primarily as the lead data/metric analyst; but also tracing data back to specific process steps and measuring improvement. Projects include development process, product, and transactional quality improvements
Administer, maintain, continue to develop and deploy related databases, reports, associated archives and web-based applications
Communicate and facilitate "Continuous Improvement" through the use of the “corrective/preventive, action requests” process, throughout appropriate departments. This includes participation in Continuous Process Improvement and lean initiatives
Maybe required to assist with other Quality job functions and/or other departmental areas as directed by Quality Management
4 yrs. + advanced user experience in MS Windows, MS Office applications (Access, Excel, Power Point and Word) and database maintenance and development
User experience with Oracle E-Business Suite
Solid understanding of, and proven track record applying, Quality Assurance methodologies and tools
Casino/Gaming experience preferred
Must be highly detail-oriented and have strong oral and written communication skills
Ability to effectively communicate analytical insight to both team members and management, while organizing and facilitating project requirements and specifications
Ability to work closely, reliably and professionally with all departments, including all levels of staff and management
Excellent process mapping ability and use of Visio
Demonstrated expertise and advanced level facility with databases, Microsoft Office, and data analysis
Strong foundational knowledge and application of statistical methods
Familiar with recognized Quality Assurance Standards AS9100, ISO 9001, AS9102

Senior Quality Analyst Resume Examples & Samples

Primary responsible for creating/maintaining test framework for various applications which requires both testing and development skills
Primary responsible for delivery of automate test scripts, maintenance and enhance automate test scripts
Responsibility for the delivery of Test Estimates, Test Plans, Test Scripts, Test Data, Test Execution, Test Execution Logs, Defect Logs and Test Progress Reports. Additionally contribute to Development Estimates (both Automate and Manual testing)
Consistently deliver project deliverables to agreed schedules without compromising quality. This responsibility extends to deliverables for managed SQAs/QAs/Test Engineers
Liaise with relevant stakeholders to understand client requirements, delivery schedules & assigned deliverables, including any changes to these
Regularly communicate progress on assignments against agreed schedules. Alert the PM/PL/Test Manager well in advance where a deliverable is not achievable or a slippage is likely to occur, allowing sufficient time for a sensible course of action
Provide leadership to the team to ensure that all work is completed on time and to disseminate relevant information to them as appropriate
Supervise QA staff and work with PM/PL/Test Manager to review performance and to set future objectives
Bachelor’s Degree in Computer Engineering, Computer Science or related field
Minimum 4 years experience in testing software. In-depth knowledge of the Software Development Lifecycle and the role of System Testing within it
Minimum 4 years experience in software development with strong Java programming skills
Has experience in using test tools
Good documentation to produce high quality of project documentation of testing
Strong financial knowledge, good relevant to derivatives trading business background, or experience in securities brokerage business
Strong time management skills, and multi-tasking skills with the ability to work under pressure to meet deadline
Able to work with team or independently, self-motivated, and result-oriented

Senior Quality Analyst Resume Examples & Samples

Work with business partners, systems analyst, designers and programmers to create / analyze required project documents and ensures that quality assurance processes are incorporated
Ability to write test cases and execute testing within a web service environment
Assist business users in defining User Acceptance Testing, test cases and plans
Create and maintain test cases in Quality Center and / or Test Director
Work with business users, system analysts, designers and programmers to create and analyze various required project documents
Plan, document, evaluate and track testing results to ensure system applications are free from defects
Communicate and interact with appropriate areas on problems, changes and enhancements that may impact data, workflow and / or functionality within Information Technology software
Comply with standards and strategies of the software development life cycle
10+ years of Quality Assurance / Testing experience
3+ years Automated testing experience
Quality Assurance Team Leadership experience

Senior Quality Analyst Resume Examples & Samples

Integrates several utilization data reporting systems to develop and maintain a variety of statistical reports in a format which enables care providers to see variations in practice patterns
Obtains required consensus needed for revision or termination of reports
Coordinates and maintains the sampling and editing procedure of the data collection
Guides/coaches the clients in the areas of interpretation of regulatory and licensing requirements, interpretation and implementation of quality improvement processes
Participates in the development of quality control and improvement indicators, including establishing data sources and methods for collection, display and analysis
Ensures that clients are on target with their scheduled activities and meet the deadline of the reporting calendars
Conducts concurrent and retrospective reviews utilizing approved indicators
Identifies trends and patterns within a multidisciplinary review
Provides information to physician profiles based on quality of care and focused reviews
Participates in the development of quality improvement and quality control data collection, analysis and reporting
Prepares and assists with presentation of data and activities of multidisciplinary review
Researches technologies designed to measure and improve organizational performance and coordinate local implementation as appropriate
Develops and implements systems, procedures and forms that increase the efficiency and effectiveness of data collection, management and display including statistical process control
Updates the assigned services Quality Improvement plan on an ongoing basis
Ensures compliance with all federal, state and local regulations and standards
Serves as a technical resource to coworkers by assisting in problem resolution for data source analysis
Minimum five (5) years of experience in a health care setting required
Minimum two (2) years of experience in data collection, use of spreadsheets and/or databases required
Minimum three (3) years of experience manipulating large, complicated data systems
Minimum four (4) years of experience in medical record administration preferred
RRA or ART may be preferred

Senior Quality Analyst Resume Examples & Samples

Obtaining documents from different production partners for completion of quality check in editorial
Completion of quality check on documents obtained from different production partners and certifying the same before upload to online/print
Effective feedback identifying areas of improvement to be provided to respective production partners thereby helping in reduction of error rate in editorial work
Documentation (including maintaining QA trackers, feedback trackers, dashboards etc.) to ensure effective tracking of workflow
Quick Turn Around Time essential to ensure quality check is completed on time, especially in documents produced for Journals to ensure deadlines are met
Multi- tasking challenges i.e. which includes shifting between quality check of documents produced by different production partners (Ex. Moving between documents from journal team to freelancers to vendors)
Rejection/ Approval of documents especially in case of quick deadlines or in case of a thin line between approval/rejection of a batch based on a single document
Bachelors in Laws (LLB)
4 years relevant experience/litigation experience
Good language and communication skills
Good legal knowledge
Pro-active , enthusiastic and ability to multi-task
Reading and strong analytical skills
Adhering to schedules and quality standards
Review and edits the work for quality carried by the Content Analyst or other identified members
Track and document errors and provide timely constructive feedback to the Content Analyst
Escalate unresolved issues to next line of supervisors
To co-ordinate with Manager- Quality and resolve issues of common importance for improving overall quality
Ensure effective documentation, including QA dashboards, feedback trackers to track work flow
Ability to learn and grow – commits to and actively works at continually improving self. Work in line with the other team members to ensure there is uniformity of quality standards maintained in the team
Ensures Quick Turnaround Time in completion of Quality Checks

Senior Quality Analyst Resume Examples & Samples

Bachelor’s Degree (4yr) in the area of Business Admin, Business Management or Engineering
3 to 5 years of experience working in engineering, sales, service, warranty, supplier quality or relevant technical field
Self-Motivated individual who is highly organized and capable of collaborating with various stakeholders to achieve assigned projects and tasks
Bi-lingual; Fluent in English and Spanish (Speaking and Writing)
Ability to negotiate with all levels of management, both internally and externally. Excellent verbal, written, interpersonal and presentation skills
Proficiency in Word, Excel, PowerPoint, Outlook
Demonstrated business acumen, time management, problem solving/process improvement, failure analysis, and troubleshooting skills
Demonstrated ability to be self-motivated, goal-oriented and work within a team
May be required to lift up to 75lbs
Willingness to travel to division headquarters in Galesburg, Michigan up to 4-times per year for 2-weeks per visit
The ideal candidate would have 5 to 7 years of experience working in engineering, sales, service, warranty, supplier quality or relevant technical field
Strong knowledge of heavy/medium duty truck or automotive drivetrain systems and/or components
Driveline failure analysis experience
Strong understanding of repair strategies and related processing in a Warranty System
Understanding of the OEM and dealer claim filing processes
Some product launch, business systems and project management knowledge

Senior Quality Analyst Resume Examples & Samples

Represent IT Quality, within the Digital Quality & Risk Management organization, on all assigned IT projects in support of SDLC activities
Consult on the authoring and conformance of SDLC deliverables and activities in regard to corporate SOPs, policies and current regulations
Employ risk-based methodology, where feasible and achievable
Support regulatory inspections and internal audits by acting as a Subject Matter Expert (SME) for respective systems
Thorough knowledge of IT Controls methodologies, including GAMP5 and ITIL
Well-versed in GxP guidance, including 21 CFR Part 11, Annex 11 and Data Integrity
Extensive experience with system validation across GxP and Commercial Applications
Detailed knowledge of the IT system development life cycle and software quality assurance in a regulated environment
Knowledge of infrastructure technology and platforms
Ability to work both independently and with teams at various levels in the organization, across multiple sites
Ability to work in a very dynamic environment with a clear sense of urgency
Prior experience with regulatory inspections as Subject Matter Expert (SME)
Life Sciences biotech / pharmaceutical experience
10 or more years working in an IT SQA or Quality role. Must have hands-on IT experience and in-depth knowledge of FDA and International Regulations

Senior Quality Analyst Resume Examples & Samples

Ensure the quality delivery of complex multi-application/platform projects
Oversees staff assignments, project schedules, risks, budget, metrics and continuous improvement
Determine appropriate test approach to validate all functional changes and ensure current functionality continues to operate according to expectation
Manage and monitor all QA test activities for projects assigned to ensure timely planning, execution and project and QA reporting
Provide transparency to project quality prior to deployment
Analyze project and/or change documentation to determine and document appropriate test approach for complex multi-application/platform projects
Ensure that all test execution wrap up activities are conducted for projects per procedure/requirements
10 or more years IT Quality Analyst work experience
5 or more years QA Lead or QA Management experience
5 or more years financial services industry experience
Proven experience with IBM Master Data Management (MDM)
Experience with HP Application Lifecycle Management (ALM)
15 or more years IT Quality Analyst work experience
Experience with WinScp, Beyond Compare, Putty, Autosys, SOAP UI, and Oracle SQL Developer

Senior Quality Analyst / Test Lead Resume Examples & Samples

Gain insight on the end-to-end business processes
Gain insight on system/application interdependencies
Develop the application Test Plan with test scenarios for one or more applications working with the established structures/ forums as part of the migration effort
Become a subject matter expert in the assigned application(s)
Follow test standards and participate in test case peer reviews, as required
Use Team Foundation Server as the test management tool to link requirements, test cases and defects
Be extremely adept and comfortable with meeting overall project goals and objectives, timelines, and deliverables
Provide test estimates for completing the test cycle on the assigned application
Perform Test Execution and Defect Tracking
Coordinate cross-team test execution, as required
Monitor test execution status and escalate risks and issues to appropriate teams/resources to ensure timely resolution
Communicate testing conditions to other team members (e.g. timeframes have changed, environment down, etc.)
Provide oversight to ensure that defects found and corrected are retested comprehensively
5 years of testing experience
Ability to reverse engineer testable requirements from an application
Medium to strong experience in back-end database testing skills using SQL
Experience with the testing deliverables developed during each phase of the SDLC
Strong personal interaction skills with project team members and other stakeholders
Performs well under tight deadlines

Senior Quality Analyst Resume Examples & Samples

Manages department quality measures, dashboard and reporting of findings
Provides expert level leadership for overall improvement in clinical licensure activities by providing proficient level review and assessment, effectively articulating recommendations for improvement and the rational for the recommendations
Investigates non - standard requests and problems, with some assistance from others
Ensure department personnel (on - shore and off - shore) comply with applicable UHG / Optum policies including applicable State and Federal privacy policies
Develops and delivers fact - based audit determinations in an objective, non - confrontational manner
Serves on applicable cross - organizational quality committees / work groups to identify / communicate common quality issues, trends and patterns
Report immediate concerns and / or inability of team(s) to adhere to quality standards
Includes developing compliance communications and drive problem resolution for the department
Anticipates business unit’s quality needs and proactively develops solutions to meet them
3+ years’ experience in the following areas
Undergraduate degree, or equivalent experience
Experience with leading teams in process workflow
Desire and ability to learn new skills, systems and processes
Excellent written and verbal communication across varied audiences

Senior Quality Analyst Resume Examples & Samples

Performs data management and statistical analysis for complex research projects. Participates in planning, design and development of research protocols and writing research papers for publication. Oversees maintenance of computer software and hardware. Writes computer programs as needed. Supervises data entry/programming staff
Participates with Principal Investigators in the planning, design and development of research protocols and measurement instruments
Evaluates, recommends and implements procedures for data management and quality control. Develops input methodology and data file structure. Oversees data entry and maintenance of data files, including backups and hard copies
Prepares technical reports and papers on the research project’s statistical methods and results. Assists Principal Investigators in writing scholarly empirical papers for publication and presentation. May participate in presentations
Evaluates and recommends statistical methods for data analysis. Reviews results for anomalies, investigates to determine cause and makes corrections if necessary. Interprets results and prepares tables or graphs for inclusion in reports and research papers
Supervises data entry and/or programming staff, as assigned. Assists in recruitment, screening, hiring, orientation and training of staff. Schedules, assigns and prioritizes workloads. Sets appropriate deadlines. Monitors employee performance on a day-to-day basis. Ensures timely completion of work
Keeps informed of developments in field. Reads journals and other relevant publications, attends professional association meetings and seminars as appropriate
Provides consultation and training on computer, methodological and statistical topics for research project staff and/or students

Senior Quality Analyst Resume Examples & Samples

Create Test Plan and Test Strategy
Monitor offshore deliverables on daily basis and report for management
Assign work direction to resources
Drive defect triage meetings and work with business and IT teams
Must adhere to process and QA methodologies
Work in fast paced environment
Work on project estimates
Creating metrics on test deliverables
5+ years Strong SQL skills
5+ years Expertise in QA Process and methodology
5+ years Experience in test tools like ALM and Rally
Excellent MS office skills (word, xls, visio, ppt)
Aspiring to grow within the team
Experience leading small to mid - size QA teams
Experience in an Agile Environment

Senior Quality Analyst Resume Examples & Samples

Hardworking and ability to multitask
Clear communicator (both written and verbal)
Ability to identify defects/ problem areas
Ability to think abstract and not conform to the norm
Minimum 2 years of experience in Telemarketing Quality Analyst (preferred)
Must be able to react effectively and calmly in emergency or high stress situations
Proficiency in MS Office Tools
Fluent in spoken Cantonese, English
IIQE ( I, II, III)

Senior Quality Analyst Resume Examples & Samples

At Least 8-10 years of IT experience
At least 4-5 years’ supporting Salesforce.com testing (2-3 years in a QA Lead Role)
In-depth knowledge of Salesforce.com features and capabilities
Advanced testing knowledge of Salesforce Visibility, Triggers

Senior Quality Analyst Resume Examples & Samples

Review and assure all customer quality complaints are addressed in a timely manner and with cause and corrective action to prevent re-occurrence
Support / lead continuous improvement activities, mentor / facilitate kaizen events, work to improve quality of process by conducting process capability studies, gauge R&R's, process and value stream mapping to identify and eliminate waste
Lead the efforts to review, develop, and improve packaging techniques that ensures safe shipment of product, including identification, traceability, and documentation of standard work instructions
Lead the quick and efficient control of nonconforming product through effective product identification and development of material review boards
Review, consolidate, and standardize customer specifications so that they clearly and concisely detail customer requirements to production associates
Support the Management of Change process through leading change review board meetings with representatives from EH&S, quality, engineering, and manufacturing
Write and revise procedures to comply with applicable AAR M1003 requirements
Supervise and train quality inspectors
Create, track performance, and analyze and report out quality metric trends and recommendations
Conduct internal audits and assist other internal auditors in conducting internal audits and documenting CAR/PARs as necessary
Provide internal and external customer support, handle on-site customer visits and audits, provide customer technical support, customer regulatory support, new customer process approvals, and defect evaluation
Train and update staff on changes to work instructions, standard work, and procedures, as needed. Provide recurrent training as required
Master Timken's TQMS modules and applications, drive integration within internal procedures, systems, and metrics where applicable

Senior Quality Analyst Resume Examples & Samples

4+ years in the field of Software Quality Assurance
A team player, who goes out of his /her way to help the team members, whenever possible
A person who is more people oriented, with a skill to talk to people and get the required info

Senior Quality Analyst Resume Examples & Samples

Conducts testing using company-specific, manual, programmatic or automated processes
Develops and executes test scripts, lead bug triage meetings, coordinate with the development teams, and communicate on Testing status and Test Results, all independently
Typically spends time doing "hands on" work such as producing design documents, reviewing deliverables and making code changes on complex modules
Develops software to test Applications
Logs defects per defined project guidelines and standards and analyzes defects including the origin and cause, communicates pertinent information, and confirms resolution of defects
Provides subject matter expertise across sub-units
Gives advice to middle management on functional matters, or on the interpretation of policies and practices
May have some responsibility for managing third party deliveries
Leverages technical solutions across multiple projects
Stays current with industry trends and identifies technologies that will impact the business
May lead a small group on implementing projects with manageable risks and resources requirements
Conducts root cause analysis and correlation of other system and/or problems of high complexity
Works on medium to large, moderately complex projects/issues that require increased skill in multiple technical environments and disciplines
Typically works on one project at a time and as the leader of one or more small-medium technical team
Works on projects of varying complexity including very large and complex projects that require increased skill in multiple technical disciplines
Estimates effort required for own work and checks and agrees other team members' estimates
Accountable for planning work assigned to their team, including work breakdown, accurate estimate and identification of possible solution options
Accountable for tracking status of team's work and ensuring deliverables are produced on agreed schedules
Identifies risk, comes up with mitigation plan, communicates the same, and develops and escalation process
Responsible for communicating accurately the status of ongoing work to stakeholders
Recommends improvements to the testing processes to create efficiencies
Software Process
Prepare SQA plans for projects according to documented procedure
Works with the software project during its early stages to establish plans, standards, and procedures
Reviews projects software engineering activity to verify compliance
Audits designated software work products to verify compliance
Implements collection of software metrics
Escalates software process issues to appropriate levels of management
Provides the planning, integration, casing, scripting, and execution of all testing required of a single software change or project or program
Independently develops test plan documents, writes and executes automation scripts, manual test cases etc. Provides guidance to less experienced staff for the above
Reviews business requirements, and design specifications complex changes/systems for
Escalates software process issues to appropriate levels of managemen

Senior Quality Analyst Resume Examples & Samples

The primary responsibility of this role will be to initially set up and then mentor teams of testers delivering Petroleum projects
The role will be to transition specific solution, technical skills, customer knowledge and existing testing approach from existing on shore teams and establish off shore testing process and deliver customer projects
Ultimately, the testing team will be expanded and the responsibility will include the mentoring of other testers
Candidate will have a BS and/or MS degree in Computer Science (or equivalent) or related discipline and have 3+ years of experience in a software testing role
Candidates with prior Retail and Petroleum software testing experience will be preferred
Candidate must be ISTQB or equivalent certified. Skill set We are looking for an innovative candidate who will provide testing support to different aspects of the software development lifecycle: Software Design and specification
Prepare test strategy and design test cases Test Management: Assist project manager for preparing test plan and effort estimation Unit Testing - establish unit test readiness position Testing - Rigorous testing to ensure that product meets the business requirements. Participating in code and document reviews. Report and track Defects for resolution Windows (XP and 7) QA experience with system level testing Experience with test management tools (e.g. Microsoft Test Manager, QTP, QC etc.) Networking setup and troubleshooting (e.g. TCP/IP, RS323, SSL) Payment network experience (electronic payment processing including network specifications, data validation, card types, etc.) Desirable Automation Python, Sikuli, C++ Candidate needs to have demonstrated abilities to work effectively in a test/development team environment and have good resource and time management skills to successfully work on and drive multiple tasks at one time. Good communication skills, both verbal and written, are required. Proficient in the Software Development Process, software testing life cycle and software configuration management as they relate to the process. Will work on projects of medium to high complexity, and exercise judgment within defined procedures & practices to determine appropriate action. Can work with minimal guidance from manager and show initia

Senior Quality Analyst Resume Examples & Samples

This position requires testing of raw materials and/or finished goods on a daily basis and frequently in a high volume environment. Interacts with other lab technicians, engineers, manufacturing and corporate personnel frequently while testing raw materials/ finished products. This position also oversees and reports on Company wide QA initiatives along with performing statistical analysis on many different quality metrics
Prepare/report on Company Wide QC programs
Determine whether tests results are acceptable or not. Communicate results to plants
Perform raw material/finished product tests
Perform basic maintenance on lab equipment
Analyze customer complaints and provide report
Perform calibrations
Analyze competitor samples and provide report
Prepare raw material and finished products for testing
Statistical analysis reporting
Profile analysis using CAD software programs
Most assignments are standardized and minimal supervision is required
Maintain clean work area
Other job duties as assigned by supervisor
Team working experience
Good verbal and written communication skills
Willing to travel for QA audits if required
Quality inspection, plastics processing
10 years minimum experience in a quality function

Senior Quality Analyst Resume Examples & Samples

A hands-on tester who is comfortable across a whole range of functional and cross-functional testing
Understanding of full life cycle development right from the requirements gathering to delivery
Ability to triage failures, identify root-cause, and define corrective actions
Awareness of test automation and ability to spot points of value in the process
Using scripting to create automated tests
Experience of, or interest in, working with Open Source testing tools like Selenium
Passion for technology and software quality

Senior Quality Analyst Resume Examples & Samples

Review and evaluate training products and documentation to ensure adherence to company and customer quality standards
Develop and implement quality control methodologies to ensure compliance with quality assurance standards, guidelines, and procedures in a computer-based organization
Oversee the operational planning, establishment, execution, and evaluation of a multifaceted program consisting of a set of closely related subprograms or associated activities
Develop testing procedures and conduct tests
Establish quality standards for training life cycle, documentation, development methods, testing, and maintenance
Develop and implement training testing standards and procedures; coordinate testing
Document and analyze test results; make recommendations to improve overall quality
Coordinate quality-related training
Maintain current knowledge of relevant technologies as assigned

Senior Quality Analyst Resume Examples & Samples

Work closely with Engineering, Product Management, Release Management team and enable them by providing scalable and high quality technology solutions at a rapid pace
Liaising with product stakeholders to design comprehensive test strategies and their associated automated tests & metrics
Developing configurable, maintainable, reusable, and performant test automation suites that empower teams to increase efficiency and product quality
Integrate with deployment infrastructure to establish a continuous integration and delivery
Analyzing functional and technical documentation in order to identify requirements for the creation of test plans, test cases and test scripts
Liable for both functional and non-functional (performance, security, scalability, accessibility, globalization) quality aspects of a product requirements
Execute all components of product testing to address customer experience
Create ability to work as a team to deliver end to end quality of the products ensuring time to market
Passionate to innovate & implement ideas to address efficiency, best practices, improved processes, and cool product solutions
Propensity to probe and find defects
Inquisitive, methodical, and analytical in testing applications
Opportunity to leverage expertise across Visa's Digital Mobile Platform
Aligning with Visa's core values and priorities
A Bachelor's or Master's degree in Computer Science or related technical field
4+ years relevant work experience with functional and non-functional aspects of Web/Mobile applications and/or Web Services
Excellent problem solving and debugging skills and an ability to innovate solution
Experience in developing test strategy/approach, test plans, test cases and execution
Experience in working with various stake holders such as Developers, TPMs, DevOps, Product Owners and Business Analysts
A passion for developing test oriented frameworks, tools, utilities and simulators/harness, ensuring superb code quality and manage code governance
Comfortable working in a fast paced, highly collaborative, dynamic work environment
Hands-on coding and scripting experience to innovate and build solutions to automate
Strong experience on Web UI automation using Selenium Web driver
Hands-on coding experience with any of the following Object Oriented Languages : Java/J2EE
Scripting experience in one or more of the following: JavaScript, Perl, Ruby, Python, Shell scripts
Exposure to on-demand execution services: Selenium Grid, Sauce Labs
Experience conducting test design, testing techniques and integration testing with automation frameworks/harnesses : TestNG, Cucumber BDD
Exposure to Database technologies : SQL, Oracle, MySQL, MongoDB
Hands-on experience in testing and building automation suites for complex Web Based Applications
Experience with Agile Development, SCRUM, or Extreme Programming methodologies
Experience in managing CI/CD and Build tools : Git, SVN, CVS & Maven, Gradle & Jenkins, Bamboo
Experience in enterprise software and / or payment / banking industries
Experience in automation with Page Object Model
Experience in Accessibility, Localization, and Usability Testing
Thorough knowledge of application & system monitoring tools and techniques
Exposure to troubleshoot and Debug Web Servers : Apache Tomcat, GlassFish, Jetty or similar servers
Experience with Code Coverage, Static Code Analysis : Clover, JaCoCo, Cobertura, SonarQube, FindBugs, Fortify, Checkmarx
Experience with Failure Injection techniques to validate the transactions based services against availability and scalability

Senior Quality Analyst Resume Examples & Samples

Assesses and interprets customer needs and requirements across the end to end Optum360 revenue cycle
Direct, support or directly completes process risk and quality auditing activities
Collect requirements and develops QA reporting
Supports the collection of leadership feedback and action planning
Translates concepts into practice
Coaches, provides feedback, and guides others quality analysts
Acts as a key resource for others in the organization with less experience
Demonstrate understanding of basic process management and total quality management principles and methodologies (e.g., Six Sigma; Lean)
Demonstrate understanding of relevant organizations' operations, products and applications, strategies, processes, and/or business priorities in order to build effective solutions
Develop, demonstrate, and continuously improve understanding of upstream and downstream impacts to partners of business process operations and solutions
Engage in Quality auditing activities to validate process performance
Analyze business process information (e.g., metrics; analytics) to identify key issues, trends, and potential root causes (e.g., training issues; lack of understanding by user community) that point to improvement opportunities
Work with relevant stakeholders (e.g., end users; SMEs; sponsors) to establish appropriate criteria and goals (e.g., efficiency; effectiveness) in order to direct investigation into problems and potential solutions
Estimate and/or quantify potential benefits, costs, and resource requirements associated with recommended business process solutions
Summarize and communicate proposed solutions with the appropriate audiences in a manner tailored to their understanding, level, or experience
Communicate potential impacts and risks associated with implementing proposed solutions to key stakeholders
Collaborate with stakeholders (e.g., senior leadership; end users) to ensure consistent use and application of solutions across functions and teams
Support, develop and communicate reporting functionality to serve the needs of the operations to understand auditing results and progress of actions taken to resolve risks and gaps identified
Provides support and direction to other quality analysts to provide clear and consistent direction and feedback as required
3+ years in a quality assurance position (operational)
3+ years of Project Management experience
Experience working in a healthcare related field or earned credential through formal education (ie: degree or certificate in healthcare field)
Intermediate to Expert MS Excel
Intermediate to Expert SharePoint experience including utilization, site creation, workflow creation and site maintenance
Intermediate Visio experience (or like process mapping software)
Experience in effective communications (verbal and written) and presentation skills with the ability to communicate to a variety of levels within the organization including executive leadership
Travel 25%
Experience in large, multi-function and cross geographic organization
Experience in Revenue Cycle Management
Experience working in an Operations Environment

Senior Quality Analyst Resume Examples & Samples

1+ years of claims processing experience is required
Knowledge of Excel beyond the beginner level is required
Knowledge of the DG system preferred
Ability to interpret Plan Document language
Auditing background preferred
Ability to multi-task and set appropriate priorities

Senior Quality Analyst Resume Examples & Samples

1 -3 years of claim processing and/or customer service experience with the Medicare Supplement, Life and Specialty claims
Providing accuracy to internal customer
Assist with gathering necessary documentation for external audits

Senior Quality Analyst Resume Examples & Samples

Provide external suppliers with training and access to Eaton systems and performance tools available (Supplier's portal, etc.)
Provide internal Eaton with initial problem statement analysis (pictures and documentation)
Knowledge on database systems and performing general interpretation of the data extraction. This will include generating charts and graphs required for monthly and annual reports
Support Eaton quality system (Supplier's portal) data handling & implementation activities. (Data accuracy, proper updates and follow up)
Performance reporting and follow-up with external suppliers and Eaton plants for input on the supplier's portal related information: response times, corrective action content, closure, and cost recovery as required
Support the junior members of the team in knowledge transfer and coaching
Minimum 3-5 years of experience in quality role / function (engineer / technician / analyst)
Fluent in English and either German, French, Italian or Polish
Good communications and customer care skills when interacting with both internal and/or external customers
Expertise in MS-Office. Special knowledge on Advance Excel would be preferred
Must have the ability to work unsupervised with decision making authority in a versatile organization. Must be adaptable and resilient to constant changes in job duties, priorities and the internal/external business and regulatory environment
Knowledge of Kaizen would be a plus
Flexible attitude to work with the willingness to learn new skills when required
Readiness to learn new things and improve the professional experiences in quality
Good negotiation and influencing capabilities

Senior Quality Analyst Resume Examples & Samples

B.S. in a scientific discipline
Minimum 7+ years of QA experience
Minimum 5 years of QA experience with some responsibilities in product release, validation, auditing investigation assessment
Auditor certification preferred
Experienced in computer software
Strong analytical background required
Strong technical writing skills required
Experience in API manufacturing preferred
Willingness to travel required
General capability to perform compliance evaluations for API manufacturing and distribution
Excellent communication and technical writing skills
Ability to be flexible and to work efficiently and accurately to meet set goals and timelines

Senior Quality Analyst Resume Examples & Samples

Managing the development of test procedures/scripts for multiple functional
Monitoring key risk indicators and emerging risks to identify potential edits or
Performing routine to moderately complex testing and control assessment
Seven to ten years of experience in an applicable risk management
Considerable knowledge of applicable laws, regulations, financial services,

Senior Quality Analyst Resume Examples & Samples

ACAS claim processing experience required with a minimum of 3 years on Traditional products
Intermediate/Advanced proficiency in Microsoft Office Outlook, Word, and Excel is required
Be meeting or exceeding key performance indicators, including metrics and competencies/behaviors
2-5+ years experience in an audit environment that reflects a proven track record or proficiency in the competencies noted is preferred
Basic project management skills are preferred

Senior Quality Analyst Resume Examples & Samples

Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field, or equivalent work experience required
Minimum of 5 years of IT and business experience, with at least 3 years in Quality Assurance required. Experience with mobility testing preferred
Minimum of 1 year of HPQC experience required
Minimum of 1 year of audit or assessment or other relevant experience required
Must be able to work independently to complete assigned tasks
Must be proactive and willing to research problems and present potential solutions

Senior Quality Analyst Resume Examples & Samples

7yrs IT Industry experience
Experience in testing Web, SOA, Java, ETL based applications, is a must have
Knowledge of automation strategy and tools using Cucumber and Selenium,
Knowledge of test processes and methodologies
Experience with testing tools like Quality Center
Exposure to multiple SDLC models like Waterfall, Iterative, and Agile models
Strong skills in SQL, Oracle, MS-Access
Intermediate understanding and experience with Unix and Windows

Senior Quality Analyst Resume Examples & Samples

Experience in elearning with exposure to instructional design, content design and development with understanding of training strategy, design strategy
Should have team management and project delivery experience
Skilled in using MS Excel and MS PowerPoint
Familiarity with QA bug tracker such as Mantis
Familiarity with Learning Management Systems and standards such as SCORM or AICC
Desire to work in a financial and risk environment

Senior Quality Analyst Resume Examples & Samples

Responsible for defining, developing, documenting tests to uncover defects and improve the overall quality of our software
Plan and build effective test environments with useful data
Communicate clearly and concisely, both orally and in writing, information related to test planning, test execution, defect reporting and test results
Thoroughly document and track issues which surface during the testing process
Ensure established Agile Scrum software engineering processes are followed, and help improve the processes to improve quality as required
Participate in shared learning with other team members, provide mentorship as appropriate
Contribute ideas and suggestions in support of the QA Team’s goal of continuous improvement
Work as a member of an Agile team to help plan sprints, identify test requirements, create acceptance criteria and develop test automation that supports the overall testing effort
Bachelor’s Degree, Diploma in Computer Science or Information Technology or equivalent work experience
Knowledge of at least one scripting language and experience with test automation using scripts
Experience automating tests against RESTful or similar web-based application APIs
Understanding of common database concepts, experience with PostgreSQL or Oracle and basic SQL skills
Familiarity with both Windows and Mac operating systems
Experience with server applications stacks and frameworks (JBoss, Tomcat, Grails)
Understanding of cloud-based systems and cloud-targeted deployment
Understanding of modern release management concepts

Senior Quality Analyst Resume Examples & Samples

Acts as a liaison between Compliance and the business, and oversees complex control initiatives by developing, implementing, and following up on corrective and proactive action plans
Provides support by completing projects to implement policies and procedures in support of compliance auditors
Partners and communicates with Compliance on supervisory and other related activities
Ensures that all claims and administrative activities are consistent with company policy and insurance rules and regulations
Reviews internal and external audits, complaints and concerns with Compliance and the business and assists in developing corrective measures and implementation
Ensures that all relevant issues are properly documented
Verifies that action plans are implemented properly and timely
Escalates issues not being appropriately addressed to management and/or Compliance
Assists management with supervisory and oversight responsibilities
Acts as a controls champion within the business by supporting management in setting the tone for promoting good business practices
Consults the business related to proposed and implemented legislative changes
Seeks guidance and counsel from Compliance and Legal regarding complex controls related inquiries, concerns, and/or regulations
Coordinates training and communication with designated Compliance personnel
Reviews pertinent controls-related data on a regular basis with management and Compliance, and ensures that corrective measures are taken where applicable
Working independently develops criteria and ensures that complex, routine and non – routine processes and functions meet quality and performance standards
Evaluates and improves business processes and associate performance by effectively conducting quality evaluations for a complex set of functions to ensure process output meets or exceeds customer expectations
Assists in developing criteria and standards in which to measure associate performance
Identifies trends, root causes, and quality gaps from the analysis of data to improve the customer experience
Continuously communicates areas of opportunity to the leadership
Comprehensive knowledge of compliance principals
Comprehensive knowledge of related company policies and government regulations
Knowledge of Quality Management Principles
Strong conceptual and analytical skills
Confidentiality and trustworthiness
Strong organizational skills, with the ability to adapt quickly and handle multiple tasks simultaneously
Strong change agent

Senior Quality Analyst Resume Examples & Samples

Ownership of Internal Audits, Management Review, Site Metrics and associated programs
Assist in management of Non-Conformance/CAPA, Training, and Trending activities
Manage Quality System and Key Performance Indicator reporting metrics
Manage Management Review and Quality Council activities (including but not limited to agendas, meeting facilitation, minutes, action item tracking)
Ensure required timelines are met
Maintain knowledge of ISO standards and guidelines as they relate to quality systems and apply appropriate implementation strategies
Participate in external (Health Authority, Notified Body) and internal audits as required
Support in monitoring any open actions and required responses
Work with Alcon Global Quality System communities to support initiatives
Create an environment that ensures ongoing compliance while encouraging innovation
Lead and support implementation of system improvements
Participate in compliance activities that relate to the department and the company as a whole
Write/revise/provide training for area SOPs
Develop and execute training for area Quality Systems as required
Mentor and develop colleagues
B.S. in Science or Engineering
3 years of experience in a manufacturing engineering environment with a compliance and/or quality function

Senior Quality Analyst Resume Examples & Samples

Consolidation of data for timely and accurate indicator reports and monthly publication
Coordinate and track projects progress for accurate status and ensure timely completion
Lead process and tool continuous improvement. Process/Procedure documentation for standardization and knowledge sharing
Perform ad hoc analysis and reporting as needed
Bachelor Degree or higher in Engineering; other Bachelor degrees considered with relevant work experience
5 years' experience in Automotive Manufacturing or Quality
Knowledge of automotive systems
Familiar with WIS/EWT/WDSS/Claim Analyzer/QNA
Familiar with QlikView / QlikSense
Familiar with 3rd party Quality metrics (i.e. J. D. Power, Consumer Reports)
Working knowledge of dealer service information
Ability to collect and synthesize data into meaningful information and communicate clearly to all levels of the organization
Proactive in problem resolution
Ability to work collaboratively with other teams

Senior Quality Analyst Resume Examples & Samples

Bachelor’s degree related to statistics or related job experience preferred
3-5 years of experience in data analysis
Experience in a quality environment preferred
Experience in ISO 9001, ISO 13485 and 21 CFR 820 preferred
Computer knowledge of Microsoft Office applications
Proficient with analytical tools such as Minitab Statistical Analysis software
Knowledge of data analysis methodology
Knowledge of analytical problem solving techniques
Effective communication skills and interpersonal skills

Senior Quality Analyst Resume Examples & Samples

Conduct thorough clinical and product complaint investigations as assigned for customer reported device related incidents
Interface with customer clinical staff to obtain detailed information regarding reported incidents as required. Maintain patient confidentiality
Consult with NxStage Clinical Staff as required
Responsible for Reportability Decisions and filing reports to regulatory agencies – e.g. FDA MedWatch, EU Vigilance, Health Canada Problem Reports
Regular reporting to management of complaint trends
Ensure that complaints are recorded and closed-out in a timely manner as accurately as possible
Incorporate device knowledge and drug knowledge, including knowledge of device labeling into decision making process for adverse events and serious adverse events
Conduct and Review Health Hazard Risk assessments as assigned
Bachelor’s degree in a science or engineering field or equivalent level of experience in medical device industry. Clinical Experience in dialysis desired
6+ years experience in medical device industry
Demonstrated knowledge of Global regulations governing complaints, Medical Device Reporting and Drug Reporting desired
Assumes responsibility for managing multiple priorities, meeting deadlines and commitments in a quality-oriented, results-focused manner
Excellent verbal and written communication skills across different business groups, including engineering and customers
Overall positive and optimistic attitude

Senior Quality Analyst Resume Examples & Samples

Primary responsibility for the delivery of Test Estimates, Test Scripts, Test Data, Test Execution, Test Execution Logs, Defect Logs, Test Progress Reports & Regression Test Packs
Liaise with relevant stakeholders to understand client requirements, delivery schedules & assigned deliverables, including any changes to these.Analyze & promptly communicate required test effort, achievability, dependencies & quality risks to the Project Manager/Technical Leader
Take responsibility for and consistently produce high quality deliverables including: Test Estimates, Test Scripts, Test Data, Test Execution, Test Execution Logs, Defect Logs, Test Progress Reports and Regression Test Scripts
Understand functional solutions to translate these into high quality test scripts
Ensure that all test deliverables are delivered and maintained in accordance with the defined testing standards and that these are thorough, complete, accurate and traceable. e.g. Accurate and complete information on reproducing defects can significantly lower the cost of rework to DST
Escalate any potential impact to quality to the PM/TL highlighting the specific product areas and associated risks
Minimum 1 - 3 years of experience in software testing
In-depth knowledge of the SDLC and the role of System Testing/Quality Assurance within it
Experience in other automation tools such as Selenium, Test Complete

Senior Quality Analyst Analytics Department Resume Examples & Samples

Thorough knowledge of information systems and their application to healthcare and ability to creatively use existing resources for problem resolution
Strong organizational skills, with the ability to focus detailed concentrated effort to multiple projects and re-establish priorities as necessary. Ability to effectively respond to time sensitive issues and meet deadlines
Initiative and ability to work independently (self-direction), while thriving in a setting requiring collaboration and teamwork for maximal efficiency and effectiveness. Attention to detail that ensures follow through on all initiatives implemented, and all projects undertaken
Knowledge and application of statistical analyses including financial variance analysis and statistical significance
Mastery of desktop applications, including MS Office (Word, PowerPoint, Excel, and Access) and database management applications
Master’s degree, preferably in business information systems, public health or health administration
Four or more years of experience in a healthcare organization, preferably in a related analytic/ information systems position
Data management and information system experience (Preferred)
Formal education or experience in statistics or actuarial science (Preferred)

Senior Quality Analyst Resume Examples & Samples

Ensure the consistent, accurate, efficient, and appropriate processing of appeals and grievances
Develop management reports detailing the review process findings as well as trending/analysis reports
Monitor and train quality and operational staff
Identify any potential fraudulent activity relating to adjustment and/or duplicate claim processing and address any and all deficiencies to remain compliant and report non compliant areas
5-10 years of relevant, progressive experience in the area of specialization
Experience in appeals and or grievances
Experience with Microsoft Office Products
Detailed understanding of the appeals and grievances requirements, and process improvement methodologies
Working knowledge of various company related benefits, payment policies and procedures, medical terminology, profile mechanisms, and medical policy guidelines
Strong background in both verbal and written communication, interpersonal skills, and organizational, problem solving, analytical, interpretative, evaluative and creative skills and abilities

Senior Quality Analyst Resume Examples & Samples

Determine test strategies for complex projects spanning multiple applications and/or platforms
Participate at the project team level and coordinate the work of the test resources assigned to support the test execution of the projects
Ensure all QA work products for each project are delivered according to procedure, schedule, and budget
Work closely with QA Managers, Enterprise Release Management, Test Environment Management, Development, Production Support, and the Business to effectively manage the QA deliverables
Manage the interdependencies across projects and QA teams to deliver the full release container
Monitor QA activities on assigned projects to ensure timely planning, execution, and reporting
Provide QA leadership for the Enterprise Warehouses and related data marts (including EDW, RMW, ESP, Hadoop) used by internal and external customers
Acts with the customer in mind, maintains effective relationships and demonstrates a commitment to meeting and exceeding customer expectations
Identifies and prioritized critical QA issues and aligns day-to-day activities accordingly
Applies an understanding of the financial services industry, organization, and business area when setting goals and taking action
Puts the customer at the center of everything and proactively initiates actions to continuously achieve faster, simpler, and flawless delivery of business outcomes
Builds strong working relationships with internal and/or external customers
Monitors and reports on delivering what best serves the participant’s financial well-being
Takes business priorities and risks into consideration when making choices and prioritizing work
SME on and leads others of how end-to-end processes, capabilities, and priorities are linked
Thinks beyond the “day-to-day,” adopting a longer-term view of the business
Actively monitors financial services industry trends, competitors, and benchmarks relevant to own work
Works to understands what’s most important to the customer and how their work impacts them
Takes a curious mindset to take action, challenge existing processes, surface ideas and implement improvements
Helps others understand how success is measured and the necessary actions to achieve business outcomes
Works across organizational boundaries to choose simple solutions for problem solving that achieve faster, simpler and flawless customer and business outcomes
4-7 years or more of relevant work experience, preferred 7+ years of experience
3-5 years of experience with Database testing
Hands on experience with testing tools in particular Quality Center/ALM
Hands on experience with Teradata, Hadoop (Hive, Spark, Kafka, Pig), Oracle
Exposure to Denodo/Data Virtualization
2-4 years of hands on Experience with Batch Processing
3-5 years of experience dealing with urgent defects and issues, and escalating and interacting with senior management as necessary
Experience with implementing testing automation and strategies

Senior Quality Analyst Resume Examples & Samples

BE or MCA from a reputed institute without any gap in academics
ITIL Intermediate v3
Six Sigma or any QA certifications are preferred
SDC
Total IT experience of 4-6 years, with excellent communication skills
Minimum of three years’ experience in Quality Assurance and Audits
Self-motivated, positive attitude, ability to challenge status quo and inject optimism
Ability to collaborate with various teams locally and globally to deliver best in class IT services
Strong knowledge on SD Quality process includes Quality Audits, RCA and Feedback process
Strong communication, presentation problem management skills
Prior experience in Service Desk as a QA is mandatory
Strong Knowledge towards SD Queue management – Incident/Request SLA management
Call Audit and Incident Quality KPIs, Sampling knowledge is mandatory
Strong in ITIL – Service management best practices – Service desk, Incident, Request, Problem and Change management is preferred
Should have exposure in providing Feedbacks, filling the knowledge gaps and identify Will/Skill issues
Strong documentation and email etiquette skills
Strong exposure in Monitoring calls on Communication, Soft Skills, Documentation and Process & Compliance Parameters
Participation in calibrations to ensure consistent scoring & feedback delivery approach
Analyze calls and share feedback to Service Desk Analyst
Ensure the feedback is implemented
Capture critical data points and share the same with the respective managers
Track and improve critical quality metrics
Share Quality dashboards/reports regularly with the management
Certified auditor
Quality Assurance Certifications

Senior Quality Analyst Resume Examples & Samples

Minimum 1 year of experience as a Claims Analyst or Quality Analyst
Must have a strong and positive work ethic and follow Bank of America's Core Values
Must have Fraud and/or Non Fraud claims processing knowledge

Senior Quality Analyst Resume Examples & Samples

Minimum of 5 Years of pharmaceutical/CRO experience
Six or lean sigma certification or proven use of appropriate improvement methodologies
Knowledge of macro design and use
Experience working with Corrective And Preventive Action (CAPA) processes and systems
Experience using TrackWise preferred
GCP experience is a plus

Senior Quality Analyst Resume Examples & Samples

Collaborate with project team members in application testing, to include system, unit, regression, load, and user acceptance testing
Communicate test progress, test results, and other relevant information to project stakeholders and management
Assist in the development of change control processes, best practices, and guidelines for new and existing technologies
Promote the use and acceptance of test automation tools
Identify and implement processes that minimize production defects and decrease the time required to test applications and backend processes
Lead efforts to identify defects and direct defect management and tracking to ensure proper follow-through and resolution of issues
Guide and mentor junior QA analysts and team members
Help debug code and triage issues
Effectively explain and document bugs in released products, including reproducing steps, system configuration, etc
5 years: Experience in build/understand complex SQL Queries, Data analysis, Data setup and Data validation process
5-7 years: Experience as a Sr QA Analyst for major application integration and/or major application product release

Senior Quality Analyst Global Resume Examples & Samples

Be the Quality guardian and ambassador of BMS and SMQ processes
Act as a quality system expert in the integration of different IT systems
Establish impact assessments of manufacturing strategies on quality systems
Act as a technical advisor in coaching / mentoring mode for the Quality team, Quality processes and vision while maintaining a close partnership with the Qualities Supervisors
Approve the various Quality processes that will be implemented
Participate in the system integration of Inspection Plans in the work instructions
Participate in the optimization of the use of the Quality Group's IT systems (SAP, HMS, FATS eSnag, etc.)
Participate in problem solving related to quality processes
Ensure quality harmonization at the project level and act as an advisor to assist the project team, as appropriate
Complete initiatives and deployment projects in line with Quality strategies
You hold a Bachelor or College diploma in Admin/Engineering/Science and 7-10 years experiences in Quality and/or Manufacturing or an equivalent combination of education and experience, preferably in aerospace or automotive industry
You have a strong knowledge of completions is required for this position
You have the ability to work with minimum supervision, be a team player, demonstrate initiative, leadership, good communication and interpersonal skills. Good oral and technical writing skills in English and French are required
You have Strong knowledge of BES and configuration management
Manufacturing and Assembly of completions components with GD&T (geometric dimension tolerance)
Experience mapping and manage process

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