Project Senior Analyst Resume Samples
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Project Senior Analyst Resume Samples
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LC
L Collins
Leora
Collins
70832 Morissette Cliffs
Dallas
TX
+1 (555) 480 5151
70832 Morissette Cliffs
Dallas
TX
Phone
p
+1 (555) 480 5151
Experience
Experience
Los Angeles, CA
Project Senior Analyst
Los Angeles, CA
Johnson, Reichert and Walter
Los Angeles, CA
Project Senior Analyst
- Provide testing support for Regional Cash Management Product Offerings; Perform User Acceptance Testing for Regional Projects
- To manage the onsite teams workload and ensure all queries are resolved in a timely and accurate manner
- Provide administrative support for various work efforts and projects within the TPM program
- Coordinate and provide logistics support for critical meetings and TPM workshops
- Work with Process Owners and Sponsors to ensure key drivers, outcomes and targets for improvement are fully understood and committed
- Research and perform complex analysis on issues and situations to identify risk, and to develop options and alternatives
- To provide analytical, technical, business and management expertise to the group
New York, NY
Project Senior Analyst, AVP
New York, NY
Huel-Armstrong
New York, NY
Project Senior Analyst, AVP
- Ensure operational workarounds/gaps are tracked and worked to closure via technology enhancements or process improvements
- Manage multiple small to medium projects or own work
- Adherence to structured management practices and audit standard frameworks
- Document findings and make recommendations to management for potential technology builds or process changes
- Develop and manage project plans in support of Project Leads or other project stakeholders for large, cross-functional projects as well as smaller projects
- Assist with promoting the business strategies defined by management
- Provide guidance to more junior level team members, assign tasks, review and provide relevant feedback and knowledge sharing
present
Phoenix, AZ
Business Project Senior Analyst
Phoenix, AZ
Funk, Hessel and Kerluke
present
Phoenix, AZ
Business Project Senior Analyst
present
- Partner with sales and service operations, recognizing defined rules of engagement, to support operational strategy for the implementation and retention of pharmacy clients and 100% satisfaction of associated members
- Drive continuous improvement efforts across Pharmacy Operations
- 1+ year of test environment oversight
- Participate in Project work for small enhancements to the CATS Systems
- Reporting, metrics, scorecard generation and oversight
- MS Office with expert Excel knowledge
- Provide weekly status and performance metrics to the CATS Lead and Senior Management team
Education
Education
Bachelor’s Degree in Related Field
Bachelor’s Degree in Related Field
Clark Atlanta University
Bachelor’s Degree in Related Field
Skills
Skills
- Strong technical background – able to come up to speed and understand differing technologies quickly
- Strong MS office skills - Good knowledge of PowerPoint and excel
- Responsible to work with all the leads on the ground to collected all the project delivery details and consolidation of the reports
- Ability to work as part of a team and develop and maintain strong relationships with clients and colleagues from other departments
- Quality of work at very high level – coupled with the ability to prioritise workloads to meet challenging deadlines
- Excellent knowledge of Fund Accounting / Fund Structures / Asset Types
- Strong risk awareness and ability to establish effective controls
- Strong organisational skills with a proven ability to manage a heavy work load together with tight deadlines
- Excellent attention to detail and follow-up skills
- Commercially aware and able to create solid business cases
15 Project Senior Analyst resume templates
Read our complete resume writing guides
1
Project Senior Analyst Resume Examples & Samples
- Strong preference for candidates who are fully bilingual in English / Spanish OR fully trilingual in English / Spanish / Portuguese
- 3+ years experience in AML operations and/or project management
- Strong Excel, PowerPoint & MS Project experience
- PMP certification is preferred
- Proven Leadership skills; lead projects within Latin America & US teams
- Full understanding and working knowledge of Operation methods, techniques, and processes as well as how to work with implementing large scale projects/initiatives
- Must work well under pressure
2
BP&A Project Senior Analyst Resume Examples & Samples
- 3+ years project experience
- Motivated problem solver that can drive work forward
- Effective written and verbal communication skills, ability to influence, and attention to detail
- Experience in building and managing SharePoint workflows desired
- Experience in financial services a plus
3
Project Senior Analyst Resume Examples & Samples
- Computer Fundamentals, Microsoft Office, Call Flow Design
- Leadership, Sound Judgment, Planning and Organizational Skills
- Excellent Oral and Written communications
- Accountability and Quality driven
- Experience with Citi North America Consumer Operations
- Must be able to work in cross functional teams and possess good interpersonal skills
- VRU experience a plus
4
Project Senior Analyst Resume Examples & Samples
- Must be able to direct and manage project development from beginning to end
- Create and maintain detailed project plans, spreadsheets, and any related documentation in accordance with project governance and existing policies
- Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion through delegation/negotiation of tasks and responsibilities to appropriate personnel
- Liaise with business process teams for documentation and validation of go to process flows and client experiences
- Facilitate and lead project meetings, coordinate one-off /ad-hoc discussions, and perform follow up to issues and tasks
- Track project milestones and deliverables; partner and drive those responsible for completing or closing issues and tasks Identify and manage project dependencies and critical path
- Pull together approved financial's and track against them throughout the project lifecycle and post implementation
- Define project success criteria and disseminate them to involved parties throughout project life cycle Identify and resolve issues and conflicts within the project team Develop and deliver progress reports
- Communicate regularly and frequently with stakeholders and management providing project status, feedback and requirements that may impact the project scope, direction or budget
- 3-5 years prior experience working as a Project Manager
5
Project Senior Analyst Resume Examples & Samples
- 2-4 years project management experience
- Extensive experience with Excel and financial modeling
- Strong collaboration and influencing skills with experience interfacing with senior leadership
- High energy, confident individual that communicates with passion and authority
- Ability to understand complex processes and recommend and drive organizational change
- Financial Services and Project Management experience a plus
6
Wholesale Cards Project Senior Analyst Resume Examples & Samples
- Responsible for partnering with the Release Manager to facilitate the Software Development Life Cycle (SDLC) for both major and minor releases including, but not limited to, deployment, production and post-deployment activities
- Partner with management to ensure adherence of the Global Release Schedule
- Partner with the Deployment Management team to set the strategy for implementation of code and configuration
- Collaboratively work with Operations, Product, Technology, and UAT globally, including Vendor applications to build strong relationships and partnerships
- Assist with Partner Capacity Planning where necessary and appropriate
- Manage the continuous process improvement work stream for all release related procedures and workflows
- Organize the collection of data and information in order to provide daily and weekly dashboard reporting and analysis
- Assist with the coordination of Go-Live activities including the execution of the deployment plans and checklists
- Monitor execution of PVT activities to ensure release build is good for commercialization of the release
7
Project Senior Analyst Resume Examples & Samples
- BA/BS strongly preferred
- Strong leadership, interpersonal, communications, analytical, influence, and administrative skills
- Proven skills/knowledge in the areas of project management planning, systems and technology, and Customer Service operations
- Technical skills to include systems analysis, process and organizational design, spreadsheets and word processing
- Thorough knowledge of basic desktop applications (Word, Excel, Powerpoint)
- Ability to work multiple projects simultaneously and to understand system/test design documents
- Ability to work independently and without direct supervision while accomplishing all stated objectives
- Passion for client service and execution excellence
8
Project Senior Analyst Resume Examples & Samples
- Experience with external communication vendors
- Knowledge of Digital Strategy (AO, CBOL, Chat, SMS, Email, IVR, etc.)
- Operations/Credit & Fraud experience a plus
- Experience interfacing with various cultures, and with vendors and cross-functional teams
- Strong relationship management and interpersonal skills
- Ability to work well independently and with different teams
- Strong influence and negotiation skills
- Strategic and creative thinker
- Proficient in MS Word, MS PowerPoint and MS Excel
- At least 1-3 years experience in project management during which s/he applied a structured approach (methodology) to project planning, estimating, monitoring and reporting through the full project lifecycle, from initiation through closure
- At least 1-3 years experience in working with outside vendors and current Digital strategies
- Proven ability to work independently and in a multi-tasking environment
- Technical skills to include systems analysis, process and organizational design, spreadsheets and procedures documentation
9
Project Senior Analyst Resume Examples & Samples
- 5 years’ experience in Project Management, Scheduling or Coordinating
- 5 years’ experience using MS Project
- Solves complex problems; takes a new perspective to identify solutions
10
AML Project Senior Analyst Resume Examples & Samples
- Accountable for managing critical AML projects across the CBSU organization and partnering with other operational units such as the CWM team in Tampa, FL and BSSU team in San Antonio, TX. Focus areas include, but are not limited to CitiKYC releases / enhancements and Project Rainbow as well as various AML initiatives
- Represent the AML and CBSU organizations in cross-functional teams to identify, prioritize and implement tactical and strategic initiatives
- Ensure assigned projects and initiatives align to overall business plan
- Influences and negotiates with cross functional teams and leaders
- Manages complex and highly visible issues with substantial departmental/business impact
- Manages project development from initiation to closure and is accountable for project results along with the Project Sponsor
- Creates and executes project plans and revises as appropriate to meet changing needs and/or requirements
- Develops a sound knowledge base of each line of business within the organization and an understanding of the critical processes which support them
- Effectively sets expectations with customers and key stakeholders to ensure project objectives are met
- Develops sound relationships with internal risk partners and stakeholders
- Facilitates project meetings effectively, deliver engaging and well organized presentations
- Resolves or escalates issues timely, communicates difficult information and resolves challenges/risk to project milestones and deadlines
- Champions sense of urgency and create heightened awareness to criticality of project topics and escalation issues with Sr. Management and broader audience. Exhibits strong assertiveness
- Incorporates and implements exceptional follow up strategies in order to effectively manage timely execution against key deliverables
- Effective delegation for task completion within direct peer group/project team, as well as others not within working group to drive functions necessary to complete critical tasks
- Enhances department reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Excellent communication skills with partners, both verbal and written to ensure continued engagement with all stakeholders and project team
- Management of day to day operational aspects of a project and scope
- Properly reviews deliverables prior to issuance to stakeholders as well as adequately prepares for engagement with meeting participants
- Prompt and punctual for all meetings and/or project discussions
- Provides concise and relevant project status updates, highlighting significant movement and/or risk to timelines
- Ensure that project documents are executed accurately and properly stored or maintained
- Effectively identify necessary resources for projects
- Proficient in coaching and supervision skills. Leads coach and motivates project team in a proactive basis
- Demonstrated experience in project management, managing strategic cross-functional projects; previous consulting, technology and/or management
- Strong Power Point Presentation skills
- Minimum 5 years of experience in financial services industry project management, including some AML or retail banking preferred
- Proven indirect leadership and influencing capabilities
- Proven track record of building strong relationships across business functions
11
Project Senior Analyst Resume Examples & Samples
- Perform analysis, problem definition and solution delivery for re-engineering initiatives
- Manage Desktop Analytics and robotic automation definition and delivery
- Apply Lean methods and tools to all projects to ensure consistent, pragmatic and repeatable execution to suit the individual project and problem
- Work with Process Owners and Sponsors to ensure key drivers, outcomes and targets for improvement are fully understood and committed
- Lead workshops to define problem areas, identify issues and quantify benefits
- Perform Lean process analysis, future state modelling and define Key Performance Indicators
- Help to define measures of success, benefits calculation and track actual benefit delivered directly from projects
- Provide regular and accurate reporting of project progress, deliverables and anticipated/actual benefits
- Help to create a culture of continuous improvement and ensure project success is celebrated with the team and appropriately recognized
- Deliver Lean awareness and competency training and coaching to project team, Subject Matter Experts and wider Operations population
- High degree of Capital Markets Operations product/process knowledge
- High energy and passionate about process and continuous improvement
- Solid practitioner level knowledge of applying Lean and related improvement methods and tools to deliver tangible results
- Strong facilitator of workshops and meetings to engage and draw contributions from all contributors
- Experienced influencer of people and comfortable to do this at all levels
- Experience of managing project teams and motivating people to deliver without line management authority
- Experience of data collection, sampling and measurement development and implementation
- Commercially aware and able to create solid business cases
- Experience of working closely with IT to deliver targeted ‘process-led’ solutions
12
Asset Servicing TS Project Senior Analyst Resume Examples & Samples
- A good knowledge of Asset Servicing and/or T2S would be an advantage
- A broad understanding of a range of banking and investment products, their operational life-cycle, and the systems infrastructure that supports them would be an advantage
- Good track record of pro-actively driving and initiating improvement of change, with or without technical development
- Some knowledge or experience in the preparation of Business Requirements Documentation would be an advantage
- Posses the ability to build strong working relationships with various levels of management, and multiple business and technology groups
13
Project Senior Analyst Resume Examples & Samples
- Business owners with risk and related control activities through participation in various functional groups and work teams, providing feedback in support of enhancing the control environment
- The Manager’s Control Assessment program including the performance of control-related testing and monitoring
- Records management activities including records inventory maintenance and data destruction activities
- Internal and external audit-related activity
- Proven success in leading and delivering cross-functional initiatives while demonstrating good judgment and problem solving skills
- Strong written and oral communications skills, along with the ability to build relationships and consensus across functions and levels of Citi businesses
- A passion for process excellence and quality of product
- Experience with creating and championing change management
- Strong working knowledge of Microsoft Office suite (Excel, PowerPoint, etc.)
- Experience in risk control, process management, audit or consumer banking desired BS/BA degree or equivalent combination of education/experience
- General understanding of consumer banking regulations, a plus
14
Project Senior Analyst With English Resume Examples & Samples
- Participate in cross-functional delivery teams engaged in new or existing transitions or transformation programs/projects, focused on meeting program/project objectives within expected dates, quality and budget
- Supervised by the management team, can plan, execute and monitor programs/projects from initiation through delivery reporting programs/projects status, issues and risks to internal and external stakeholders. Little instruction on day-to-day work and general instructions on new assignments are provided
- Can manage small-scale projects of moderate complexity
- Prepare, organize and coordinate presentations, workshops and project meetings, both internal and with customers and participate in team program/project meetings as required
- Collaborate to interdepartmental activities ensuring completion of the program/project deliverables within deadlines
- A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways
- Analyze, document and redesign global F&A processes of the client to achieve a complete migration/transformation of the F&A processes in scope for the program/project, ensuring timeliness and quality of project deliverables
- Lead the implementation of internal initiatives
- Bachelor or Degree, preferable in a Finance area
- 6 years in any business or 2 – 5 years gained in a Shared Services, Outsourcing or Consulting sector, preferable in F&A
- Min 1 year experience working on large scale projects, BPO environment preferable
- Fluency (written and oral) in English and another European language
- Client oriented and excellent analytical skills
- Flexible and proactive attitude
- Good team working skills
- PC Skills: Word, Excel, Power Point, Visio
15
Project Senior Analyst Resume Examples & Samples
- HS/GED or equivalent required. Bachelor’s Degree highly preferred
- Multiyear experience in a similar function, executing data reporting and analysis. A plus if candidate has experience in Business Analysis
- 5 years of prior experience strongly desired
- Strong analysis and reporting skills; focus on quality and automated exception reporting
- Advance Microsoft office skills including MS Access. Business Objects knowledge is a plus
- Ability to deliver under tight strict deadlines
- Experience in working in virtual teams
- Strong collaboration skills with peers across the working groups
16
Project Senior Analyst Resume Examples & Samples
- Provide administrative support for various work efforts and projects within the TPM program
- Coordinate and provide logistics support for critical meetings and TPM workshops
- Act as a SharePoint site administrator for various sites that support the TPM program and governance efforts
- Prepare reports and presentations for executives and for various committee meetings as requested
- Candidate with 2+ years of relevant experience in office or program adminstration
- Strong SharePoint background, as a site administrator, including a demonstrated proficiency with MS InfoPath
- Excellent communication skills, both oral and written, with the ability to develop materials that simplify complex topics
- Advanced skills in MS Office products including Excel, PowerPoint, and Access
17
Project Senior Analyst Resume Examples & Samples
- Bachelor Degree – Preferably in Management, Commerce or related area
- Formal Project Management qualification or Consulting background - Desirable but not essential
- 3-5 years plus experience in program/project management during which s/he applied a structured approach (methodology) to program/project management, planning, estimating, monitoring and reporting
- 3 years plus experience in successfully managing complex program/project through the project lifecycle, from conception through rollout and on-going support in a large or medium size organization
- Experience of managing virtual teams across time zones
- Knowledge of Shared Services – Desirable but not essential
- Knowledge of AML - Desirable but not essential
- Persuades and influences others through developed communication and diplomacy skills with colleagues in other areas and occasional external customers
- Very strong analytical skills
- Experience and ease of interfacing with Senior Management
18
Business Project Senior Analyst Resume Examples & Samples
- 2+ years of quality related experience, in Quality Assurance, Quality Control or Compliance required
- 2+ years of MS Access database administration required
- 2+ years of test automation experience required
- 1+ year of Pharmacy operations experience
- 1+ year of test environment oversight
- Reporting, metrics, scorecard generation and oversight
- MS Office with expert Excel knowledge
- Vista
- EPro
- ARGUS
- BPL/Coverage Code Manager
- Quality management tools – Quality Center, Remedy, Track-It, Footprints, Rally
19
Project Senior Analyst Resume Examples & Samples
- Minimum of BA/BS degree
- 3-4 years of PMO and/or project management experience
- Attention to detail and ability to track and report project metrics
20
Business Project Senior Analyst Resume Examples & Samples
- Bachelor’s degree strongly preferred; HS Diploma or equivalent required
- Demonstrated skillset in production of reports used to drive Improvement
- Advanced Proficiency with Microsoft Access and Excel required. SQL experience is a plus
- Must be able to translate data and analytics to an easy to understand reporting view
- Demonstrated skillset in process improvement
- Comfortable working in a fast-paced environment. Ability to resolve conflict and be able to execute with limited information
- Knowledge of the Health care industry is preferred
- Proven collaboration skills; demonstrated ability to pull a diverse group of individuals with different goals together and facilitate productive discussions
- Ability to work closely with developers and a variety of end users to ensure technical compatibility and user satisfaction
- Strong ability to act as a liaison with either internal or external business partners
- Excellent verbal and written communication skills both with business customers, technical team members and other technical contributors across the organization
- Comfortable negotiating and presenting to Business personnel
21
Project Senior Analyst Resume Examples & Samples
- Escalation and management of EMEA wide resources and issues
- To work with the EMEA / Global Support, Business and Technology units to enhance the user experience
- To act as L2 escalation for our GPC teams when assistance is required
- To act as oversight for GPC teams on oversight calls
- To build knowledge of client feeds, monitor SLAs for successful delivery and problem solve when issues arise
- To utilise technical and analytical skills
- To work in partnership with the business to ensure timely issue resolution
- Provide support to the Funds Administration business and liaise with the application vendors and technology on their behalf
- Test vendor/application solutions
- To successfully manage and co-ordinate any parameter changes within the applications
- Liaise with our virtual teams, review KPI’s and MIS and ensure training and documentation is up to date
- Understand the business, our operating model and service offering and the importance of Service Level Agreements. Know and engage all relevant stakeholders when necessary
- Have an acute awareness of risk and continually seek to improve and tighten controls
- To successfully manage work allocated. Communicate effectively with internal stakeholders and ensure timely escalation of issues
- To manage the onsite teams workload and ensure all queries are resolved in a timely and accurate manner
- To ensure production of monthly MIS, identify trends and work pro-actively to reduce occurrences of trending items
- Extensive years relevant funds administration experience
- Excellent knowledge of Fund Accounting / Fund Structures / Asset Types
- Excellent systems knowledge – high level of technical experience of Multifonds required
- Excellent system knowledge of pControl required
- Experience with SQL developer
- Ability to work as part of a team and develop and maintain strong relationships with clients and colleagues from other departments
- The ability to identify operational efficiencies
- Strong risk awareness and ability to establish effective controls
- Good business judgement, knowing when to escalate, who to keep informed to identify appropriate next steps / resolution
- The candidate should have a good working knowledge of Multifonds, Crystal Reporting, Query builder/SQL, Excel, Word, Powerpoint and Microsoft Outlook, Excellent attention to detail
- Strong organisational skills with a proven ability to manage a heavy work load together with tight deadlines
- Quality of work at very high level – coupled with the ability to prioritise workloads to meet challenging deadlines
22
Business Project Senior Analyst Resume Examples & Samples
- Manage the activities of the TPAs utilized by Service Operations; ensure they are adhering to their contractual obligations and compliant with CGI product requirements and Compliance regulations
- Create, implement, and maintain business operation standards and procedures. Evaluate business requirements, models data and/or systems requirements, and develops requirements and documentation
- Review and authorize consumer or client exceptions. Work with internal enterprise partners including Account Management, Sales, Case Underwriting and Legal to resolve account issues
- Monitor TPAs to ensure they are meeting the required implementation timelines for new client implementations
- Participate in and/or facilitates the design, development, and implementation of new service process and technology improvement opportunities, including process definition
- Support strategic initiatives in the review and establishment of new service vendors and expansion of service offerings to support the strategic vision of the organization
- Support Corporate Audit in annual audit activities
- Review TPA invoices and authorize payment
- Support the team with workload at times when there is limited resources due to peak periods and vacation schedules
- Lead and participate in training, team meetings, work sessions and resource meetings as needed or assigned
- 5+ years' prior insurance or financial service administration experience required
- 3+ years’ experience supporting complex policy/certificate issue or compliance related scenarios is highly preferred
- In-depth product knowledge and administration functions of life, accident and disability business including contractual and regulatory requirements is highly preferred
- Excellent oral and written communication and listening skills to respond to a variety of customer inquiries is required
- Excellent analytical, project management, negotiation skills and problem solving skills required
- Excellent interpersonal skills required
- Working knowledge of Microsoft Word and Excel; ability to assist in the development of excel reporting requirements is required
23
Business Project Senior Analyst Resume Examples & Samples
- Knowledge of Prescription Benefit Management industry
- Knowledge of Microsoft Office with a focus on Excel, PowerPoint, Word, Outlook
- Able to work collaboratively with people in a team environment
- Ability to work effectively with multiple functional areas
- Ability to work with and influence cross functional to implement new requirements effectively- strong interpersonal skills required
24
Project Senior Analyst Resume Examples & Samples
- Experience in Trade processing which includes block creation, matching, allocations and working with vendor systems such as Omgeo, Unavista, Traiana etc. - Experience creating spreadsheets and performing reconciliations
- Must be proficient in Microsoft PowerPoint and Microsoft Excel
- Ability to solve problems and explain underlying issues to non-technical clients and colleagues
25
Business Project Senior Analyst Resume Examples & Samples
- Manage production support for the daily accumulation fallout of CATS (Centralized Accumulation Translation Service)
- Manage production support for the daily accumulation fallout of Argus Error Fall out in support of the Select Med Pharmacy book of business
- Analyze and triage accumulation fallout for resolution
- Coordinate and monitor configuration corrections with Business partners for resolution to accums fallout
- Open CMS Tickets to IT partners for resolution to Accum Fallout due to System (IT) process. Responsibilities will include managing open tickets to IT and coordinating resolution to the fallout
- Work with management team to remedy any concerns that may arise with the accumulation process. Compile and analyze results of service for identification of improvement opportunities
- Provide weekly status and performance metrics to the CATS Lead and Senior Management team
- Participate in Project work for small enhancements to the CATS Systems
- Superb analysis and critical thinking skills
- Strong verbal and written communications skills with demonstrated ability to research, problem solve, trouble shoot, influence, present and partner across the organization
- Must be able to meet specified turnaround timelines and production metric goals
- Demonstrate leadership skills
- Demonstrate ability to manage multiple timelines and priorities for self and team
- Key Competencies required: Decision quality, Priority Setting, Business Acumen, Analytical Skills and Conflict management
- Familiarity with data mining and management
- Experience with benefits, plan coverage and projects
- Technical knowledge of systems used by area
26
Project Senior Analyst Resume Examples & Samples
- Assist in client's initiatives where requested by the business
- Institute Operational process lifecycle discipline to all efforts
- 3-5 years experience in AML operations or related fields
27
Project Senior Analyst Resume Examples & Samples
- Strong leadership skills
- Strong planning skills
- Project financial management skills
- Strong influencing, facilitation and partnering skills
- Strong communications, both verbal and written
- Skilled with MS Office applications, including Word, Excel, PowerPoint, Visio and project
- Language skills in addition to English are an advantage
- Ability to mange virtual teams
28
Project Senior Analyst Resume Examples & Samples
- Responsible for the on-boarding processes and logistics of all the employees in the function
- Responsible for updating and monitoring reporting tools and files
- Responsible for all the communications management for the CPB Pune teams
- Help in employee engagement activities
- Responsible to work with all the leads on the ground to collected all the project delivery details and consolidation of the reports
- Being on top of all projects/engagements/initiatives running across the center, this involves getting regular updates from the LOB Teams/PMOs on the Project progress
- Contribute in building the right culture and sustaining high levels of employee engagement
- This person would be responsible for collecting required information and reporting the same at Center level. Publish Reports
- Responsible for and actively involved in center level, presentations, posters, marketing material
- Good Technology Analysis within a Technology environment
- Strong MS office skills - Good knowledge of PowerPoint and excel
- Heavy use of outlook communications
- Branding specialist
- Ready to work under tight timelines
- Generation of various status reports – Project/resource onboarding
- Multi- tasking
- Exposure to migration/ re-engineering/Consolidation projects - Have been involved in end to end software lifecycle projects
29
Project Senior Analyst, AVP Resume Examples & Samples
- Manage multiple small to medium projects or own work
- Streams within larger projects, both regional and global in nature, throughout the Project Management Life Cycle, from requirements to go live
- Communicate and coordinate verbally and in writing to project team members and key stakeholder
- Lead conference calls and produce meeting agendas, materials and minutes
- Create project plans, track progress, identify issues and facilitate solutions
- Facilitate development of new or enhanced cross-functional process flows and procedures and ensure they are tested
- Maintain close relationship with UAT and monitor testing progress and results
- Establish and utilize leadership capabilities and negotiation skills to successfully work with local and virtual teams and vendors
- Serve as liaison between technology, product management, and operations
- Develop, deliver or assist in scheduling System or Process Training where appropriate
- Provide guidance to more junior level team members, assign tasks, review and provide relevant feedback and knowledge sharing
- Assist with promoting the business strategies defined by management
- Perform duties within the ethical and compliance guidelines of the firm Day to Day Responsibilities
- Assist Product and/or other Project Leads or Project Managers in tasks supporting large scale and/or global projects through a thorough understanding of the SDLC (Software Development Life Cycle) methodology by which Citi manages its major technical projects
- Independently interface with diverse operational and technical groups, assisting in translating business requirements into support processes while providing recommendations to optimize operational procedures and minimize risk
- Actively participate in strategy, planning and Senior Management meetings
- Manage interdependencies to ensure the success of all projects
- Effectively and efficiently operate in a deadline driven environment in order to meet the live-to-market dates
- Plan, obtain stakeholder feedback, and guide the execution of PVT (Production Verification Testing) across all functional areas for both technology testing and process validation, tracking and resolving issues and re-testing all changes prior to Pilot or Production turnover
- Monitor customer issues and advocate for ongoing process improvements
- Support Release Management functions and the SDLC process throughout all phases of production
- Ensure operational workarounds/gaps are tracked and worked to closure via technology enhancements or process improvements
- MBA a plus or equivalent work experience
- 3-4 years managing or leading projects from inception to implementation within the financial industry
- Previous UAT testing experience is required
- Strong presentation skills is a plus
- Ability to Manage and Deliver Multiple Concurrent Projects/Releases
- Flexibility to adjust and deliver against changing priorities
- Excellent communication skills and experience interacting at senior management level
- Analytical Thinker / Continuous Process Improvement
- Strong strategic and tactical thinker
- Demonstrated Leadership, Motivation, and Influence Skills
- Teamwork Regulatory and Compliance Awareness and Concern
30
Gpc-funds STP Lead-project Senior Analyst Resume Examples & Samples
- Minimum five years Fund Services experience
- Good working knowledge of GFS products and services
- Strong background and understanding of the System Development Lifecycle
- Experience of managing complex projects with multiple competing interdependencies
- Degree level qualification in Finance, Business, Accounting or related disciplines
- Hands on experience of dealing with Citi Technology and external software vendors
- Proven ability to lead the introduction of complex change in a challenging environment
- Proven ability to meet new challenges, assimilate new information and to influence people through maturity of approach
- Proven ability to manage and lead large teams both in-location and remotely
- Experience of coaching and developing others
- Team player - able to articulate one's own position clearly, based on fact, but sensitive to the positions, needs and requirements of others
- Driven, resilient and tenacious, able to apply the learning from set-backs or challenges to good effect
- Valuing diversity: demonstrate an appreciation of a diverse workforce. Appreciate differences in style or perspective and use differences to add value to decisions or actions and organizational success
31
Project Senior Analyst Resume Examples & Samples
- Deliver Markets Operations CitiLean training to NAM locations and to new Train the Trainer resources regionally in-person and by video remotely
- Maintain and update the training materials as required. Share and co-ordinate materials and approach with regional Lean leads
- Partner with Operational groups in NAM and UK locations to deliver Quick Win projects
- As required, lead larger functional Lean reviews of end to end processes
- Help teams to identify true benefits from initiatives and track benefits-realisation
- Co-ordinate quarterly Awards process, materials and meetings
- Maintain the Re-engineering Collaborate site, content, updates. Innovate the site to drive further adoption by the Operations community
- Embed adoption of Manual Touch Points analysis into the Lean approach
- Help to design operational Productivity Scorecard and hold monthly Lean/MTP improvement meetings with Operations teams
- Partner closely with the Automation team within the same Re-engineering group to design automation solutions for STP opportunities identified in the Lean/MTP analysis
- Previous experience of Lean within Citi and Markets Operations specifically is a highly desirable
- Strong numerical and analytical skills including root cause analysis and at least basic statistics used in understanding causality
- Strong educational background – preferably to degree level
- Lean or Six Sigma certified
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Project Senior Analyst Resume Examples & Samples
- BA Required on Systems Engineering
- 2+ years of participating in IT projects and teams within the finance industry
- English / Spanish language skills required. Portuguese preferred
- Experience in Global programs with multigeographic approach
- Project Management / Organizational Skills
- Strong Microsoft skills: Word, Excel, PowerPoint
- Good written, Verbal and Interpersonal Skills
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Project Senior Analyst Resume Examples & Samples
- Provide testing support for Regional Cash Management Product Offerings; Perform User Acceptance Testing for Regional Projects
- Relationship management with Product Management, Technology, and all other Operational areas; including deep navigation in local countries complex structures that enhance the program
- Plan and coordinate all phases of testing lifecycle activities: Business Scenario, Test Script development, Data Strategy, Validation Requirements, Test Execution, Defect Management, and Post Implementation Support
- Conduct business scenario meetings with cross-functional teams to define testing coverage based on the Functional Requirements
- Coordinate with the testing team the turnover and acceptance of enhancements/change
- Coordinate and design Readiness documents as well as training dictation for Operations areas
- Deep knowledge of ECS+, GDR, CCRS and CitiManager systems. Including all systemic interfaces where the Cards program is rolled out
- Understanding of technical documentation and interpreting the requirements to logical testing requirements
- Team management of on site and remote teams in a multigeographic environment
- Knowledge of satellite systems of the program: CitiDirect, CitiConnect (A must)
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Project Senior Analyst, AVP Resume Examples & Samples
- Conduct reviews of the relevant applications and processes with Stakeholders
- Gather, analyze and document business requirements; questioning, challenging and proposing innovative, automated solutions where necessary
- Ensure correct documentation is produced for each project including the BRDs, Testing scenarios, deployment plans and PVT scenarios
- Co-Ordinate e2e UAT testing with Client Ops ensuring that there is sufficient documentation and evidence for each test cycle, working closing with Client Ops, Tech and Vendors to track issues to resolution
- Build and maintain relationships with keys stakeholders such as Client Operations, Technology and External Vendors
- Co-ordinate timings of document completion with stakeholders and engage with the e2e partners to ensure capability delivery
- Adherence to structured management practices and audit standard frameworks
- Manage release build up and creation of release run book
- Coordinate weekend release activities
- Manage post implementation checkpoint calls and communications
- Maintain adequate controls and tracking process to ensure audit requirements are fully met at all times for all projects
- Communicating progress of the projects/issues to stakeholders and Senior Management
- Prior experience of large multi-stream projects and programs
- Extensive years’ experience of managing large technical and/or process related projects
- Knowledge of the software development life cycle
- Knowledge of RPA projects
- Ability to review and map out processes and understand and fully document
- Experience producing excellent communication material and presenting to Senior Stakeholders
- Excellent knowledge of Excel, MS Project, PowerPoint and SharePoint
- Experience of writing requirements documentation, e.g. CR’s, BRD’s, FRD’s etc. is necessary
- Experience in any or all of Cross border payment processing, SWIFT standards, ACH payment processing, Check processing, and payment processing
- Clear communicator ability to relay precise information both orally and in writing to senior management
- Ability to articulate ideas in a simple coherent way
- Understanding of Robotic Process Automation framework and deal booking models and processes including how currencies are traded and the various components of the deal booking process
- Lead technical and non-technical call
- Project management experience / qualification is a plus
- Lean Certification is a plus Competencies
- Excellent interpersonal and verbal/written communication skills
- Proven team working skills
- Ownership and results orientation
- Problem solving mindset
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Project Senior Analyst Resume Examples & Samples
- Ensuring that all deadlines are met, all unmatched and failed trades are investigated and satisfactorily resolved and that the reconciliation breaks identified are investigated and resolved
- Build strong relationships with other areas, including regular communication with the settlements teams
- Being fully aware of information security requirements, and complying with the clear desk policies
- An understanding of the risk in not delivering a good service within the Client Service sector
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Project Senior Analyst Resume Examples & Samples
- Manage Program/Project(s) assigned to achieve a specific set of business goals and service levels and agreements, including
- Work with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives
- Ensure all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones
- Develop and maintain a structured plan that meets program/project objectives and business needs
- Ensure all areas of the project are appropriately staffed
- Define and manage the program/project governance structures and communication plan
- Monitor program/project progress and provide regular status reports to the stakeholders and contribute to status meetings
- Ensure planning and execution of tasks as well as the deliverables/outcomes meets the required quality standards
- Manage risks, issues and dependencies - Identify, analyze, track, manage, escalate and lead resolution / mitigation of risks, issues and dependencies that impact the program's ability to meet the program goals and commitments
- Monitor and control program/project financials, as applicable
- Monitor and control all changes to program/project scope, requirements and deliverables
- Adhere to PM methodology, all mandated Citi procedures, tools and standards
- Support any associated ARR/Regulatory reviews
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MYS Ctsm Kl-aml SMV Project Senior Analyst Resume Examples & Samples
- Practice established project management protocols including the development of project plans / timelines, facilitation of project meetings, ensuring project documentation is complete, consistent and of high quality, tracking the execution of tasks against the plans, etc
- Develop / support the written / verbal communication regarding identified risks; track issues and solutions and report them in a timely manner
- Prepare status reports for senior management and PMO – according to managed portfolio of projects
- Participate in the planning of Business As Usual (BAU) SMV activities
- Exercise complete oversight over the execution of SMV projects, from definition and planning, through execution and closure
- Act as a liaison with internal partners and customers to facilitate execution of SMV BOW
- Support creation of Capacity Plans and BOW
- Constantly monitor, proactively manage and report on progress, risks, issues, assumptions, dependencies and solutions of the project portfolio to all stakeholders
- Conduct and present project evaluations and assessment of results
- Project Management major or post-graduate is a plus
- Minimum 5 years of professional project management experience in Financial Services, preferably in multicultural environment
- Prior experience with large scale implementations
- Experience of working in an analytical or technical team is a significant advantage
- Experience in AML is a plus
- Working knowledge of AML policies and procedures is a plus
- Experience in writing business requirements is a plus
- Able to excel in dynamic, fluid, and continuously changing environment
- Proven ability to effectively prioritize and execute tasks, and work independently and collaboratively
- PMP and/or PRINCE 2 certification is preferred
- Proven people management skills; direct, project and/or matrix
- Inquisitive, enjoys learning the mechanics of things
- Excellent corporate work ethics (timely, respectful and considerate to co-workers, honest)
- Must be a team player & work well under pressure
- Self-motivated/ability to work with limited supervision while still delivering all required results within given timelines
- Ability to take on multiple assignments and work independently
- Strong team player that can work effectively within multi-culture and complex work environments
- Ability to coordinate large-scale projects involving geographically and functionally diverse stakeholders
- Problem Solver, adaptive to change
- Ability to see big picture in a complex environment
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Project Senior Analyst Resume Examples & Samples
- Manage rollout of Docusign to global groups within Markets Operations Create weekly management reporting
- Data validation and Quality Assurance checking
- Partner with ICG Business groups to determine a rollout plan per region and location
- Work with Technology and Business Subject Matter Experts to correctly identify in-scope applications in order to correctly record them in the management reporting
- Task analysis and troubleshooting of issues with Operations, Technology and 3rd party vendor
- Manage regular communications with ICG partner groups
- Collate and report on status, risks and issues for all workstreams
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Project Senior Analyst Resume Examples & Samples
- Demonstrable understanding of ICG products and processes
- Familiarity with ICG application systems and Technology groups
- LEAN, Six Sigma practices
- Project management and business analysis
- Hands on Experience using Data Reporting tools such as Qlikview and Business Objects
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Business Project Senior Analyst Resume Examples & Samples
- Bachelor’s degree or equivalent work experience strongly preferred ; HS Diploma or equivalent required
- Proficiency with Microsoft Access and Excel required
- Claims, Proclaim, PMHS, Facets and Plan Automation knowledge strongly preferred
- Knowledge of the Healthcare industry is preferred
- Excellent verbal and written communication skills both with business customers, technical team members and other contributors across the organization
- Comfortable negotiating and presenting ideas and recommended solutions to management and peers
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Project Senior Analyst Resume Examples & Samples
- Key responsibilities
- Responsible for the development of Business Requirement Documentation (BRDs), ensuring Functional Documentation (FRDs) quality and traceability to BRD requirements and traceability and tracking of Key Business Requirements throughout the project lifecycle
- Responsible for capture of ad-hoc requirements
- Engage internal / external stakeholders / vendors throughout the project lifecycle
- Lead select project calls
- Investigate issues root cause and advise stakeholders of issue and project impact
- Work to ensure project deliverables are timely and of appropriate quality. Track delivery timeliness
- Area/Function (i.e. Program Management)
- Responsible for compliance with Office of Program Management project standards and governance
- Work to develop project plans, roadmaps, work-stream deliverables, scoping documents, charter, identification and documentation of project risk, issues, and action items
- Ensure for project compliance with project standards, control and governance
- Ensure project management methodology is adhered
- Develop and support project reporting and presentation updates
- Responsible for the development, maintenance of project artifacts, ensuring they are retained in an orderly, controlled and retrievable manner
- Research and perform complex analysis on issues and situations to identify risk, and to develop options and alternatives
- 5 years custody processing experience – can demonstrate a comprehensive understanding of US Custody
- Knowledge of Citi’s US Custody system set a plus
- Global custody processing knowledge (experience a plus)
- Previous project management experience (preferred)
- Independence in thought and motivation
- A diplomatic consensus builder
- Ability to facilitate discussions
- Candidate must be organized
- Excellent Microsoft Excel, Word, PowerPoint and MS Project
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Project Senior Analyst Resume Examples & Samples
- The requirements and responsibilities for the role include (but are not limited to) the following
- The successful and timely delivery of all phases of the programmes/projects from early concept through to BAU transition
- To create, review and maintain program and project plans with all relevant parties involved
- To act as the central point of liaison, communications and coordination between technical teams and other stakeholders throughout the change process
- To actively manage scope changes and the impact to the overall plan
- To demonstrate knowledge of the underlying technology stack and supported/related business area
- To provide analytical, technical, business and management expertise to the group
- To build and maintain effective relationships with partners across Technology, Operations and Product
- To manage demand within TTS Tech across the RADP pipeline
- To work directly with TTS Tech partners to ensure delivery of Tech Demand
- To work on administration and reporting requirements as needed
- Experience with released based application development
- Strategic programme & project delivery
- An expert and creative problem solver and comfortable operating in a rapidly changing and uncertain environment
- An eye to detail and experience in managing pipelines of work
- Ability to balance multiple demand versus supply
