IT Quality Analyst Resume Samples

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G Crist

Golden

Crist

519 Gina Camp

Chicago

+1 (555) 440 0613

519 Gina Camp

Chicago

Phone

p +1 (555) 440 0613

Experience Experience

Phoenix, AZ

IT Quality Analyst

Phoenix, AZ

Gleichner and Sons

Phoenix, AZ

IT Quality Analyst

Work with Development team and QA lead to increase automation test coverage, improve efficiency and effectiveness and promote best practices
Establish quality process to ensure software quality in a continuous development and development environment
Work with other teams to develop plans, schedules, and estimates for testing activities to be performed
Work with development and products team in an agile development cycle
May develop and execute manual or automated tests, evaluates results and reports issues in a timely manner; assists in problem resolution
Develop integrated approaches to testing and quality assurance that include consideration of and integration with the entire development process
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly

Houston, TX

Senior IT Quality Analyst

Houston, TX

Deckow Inc

Houston, TX

Senior IT Quality Analyst

Working knowledge of quality assurance and acceptance testing methodologies and/or training
Working knowledge and tradeoffs of different software development processes and models such as Agile, XP, Scrum, Spiral, and Waterfall
Comply with standards of the software development life cycle and follow strategies, plans and procedures within information Technology software
Provides guidance for day to day activities of Quality Assurance Analysts by training employees, monitoring QA staff activities, reviewing project work of QA staff members and providing constructive feedback, providing performance appraisal input to the Manager, coaching and mentoring employees to improve work results
Errors in decisions or failure to achieve goals results in critical delays in overall schedules and incurs additional costs by putting the business at financial risk for failing to meet its service level agreements with customers. Errors may jeopardize overall department or business activities
Collaborate often with Development, Business and Support teams to clarify specs, raise issues/concerns and identify risks throughout the software development life cycle
Analyzes and prioritizes recurring Quality Assurance problems and recommends preventative solutions either through departmental procedures or training suggestions

present

Boston, MA

Intermediate IT Quality Analyst

Boston, MA

Goodwin Group

present

Boston, MA

Intermediate IT Quality Analyst

present

Investigate production issues by recreating in test environments, working with development for resolution and coordinating with Support for release
Troubleshooting user and system errors in order to assist both business and development staff
Actively contribute to ongoing process improvement to help streamline the development life cycle
Create reports (daily status reports and weekly reports) and create testing metrics
Provide test plan and estimates for all components of QA cycle; regression, functional, sanity, smoke test
Manage the testing, documenting, defect tracking and information flow of multiple projects during each QA cycle
Testing of all new system components and regression

Education Education

Bachelor’s Degree in Computer Science

Howard University

Bachelor’s Degree in Computer Science

Skills Skills

Quick learner with an ability to understand new concepts, technologies and product functionality
Ability to work in a highly collaborative, teamwork-based, environment
Ability to build good interpersonal relationship skills
Proven strong team player skills with a track record of a leadership role delivering to tight deadlines and with high quality
Strong knowledge of processes, control, software development and project management processes
Strong interpersonal and articulation skills (spoken and written)
Ability to communicate ideas and inspirations to the various teams effectively
Ability to articulate process orientation to Business persons and Engineering teams
Excellent written and verbal communication skills
Ability to prioritize and handle multiple projects simultaneously

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15 IT Quality Analyst resume templates

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Citissi IT Quality Analyst Resume Examples & Samples

1 year minimum experience with IT QA Analysis and testing
Experience with and understanding of risk of releasing bad functionality into production business environments
Experience in using HP Quality Center is a plus
Familiarity with JIRA application is a plus

IT Quality Analyst Resume Examples & Samples

Provide technical expertise for Quality Assurance & Testing Methodologies
Practice to establish and ensure continuous improvement of quality through the development of testing and quality assurance standards, an assessment of the current internal QA and Test landscape and a vision that leverages current investment in QA and test tools
Defines the strategy for improved quality and predictability in production through testing and quality assurance best practices; builds and executes the strategy to achieve that vision
Develop integrated approaches to testing and quality assurance that include consideration of and integration with the entire development process
Interacts with senior management to develop and communicate the testing quality strategy, benefits, metrics, and QC reporting needs
Work with other teams to develop plans, schedules, and estimates for testing activities to be performed
Analysis of requirement and specification to create comprehensive test strategy, project plan and test scenarios
Review functional and technical requirements to understand interdependencies between efforts, and risks
Responsibilities include all aspects of system testing including, but not limited to test plan, test scenarios, test cases, regression testing, test data planning, test environment planning, system testing and retrospection
Participate or conduct test strategy and test scenario reviews and help manage test assets like test scripts, regression and automation suite
Execution of testing activities against test schedules
Work with development staff to bring defects to resolution
3-6 years’ experience with testing web-based and/or client-server applications
5 + years experience in Quality Assurance or Test Engineering/Automation organization with hands on experience in test strategy creation for enterprise QA
3 + years’ experience in project management and execution of development life cycle, both Agile and traditional, from idea/product concept to post-production support, as an individual contributor
Deep understanding of QA and testing technologies and processes
Extensive experience in Test planning and execution in Onshore & Offshore test delivery model
Excellent Understanding of Agile, Iterative, test driven and SDLC development methodologies
Excellent written and verbal communication to clearly articulate testing priorities, risks and issues to cross functional team including business and development team
Ability to think, organize, plan and analyze logically
Experience with the Quality Center/ALM, QTP/UFT, and Selenium
Excellent English and French oral and written communication skills with the ability to communicate with technical as well as business partners
BS/BA with major in information systems, computer science, engineering or technical equivalent

IT Quality Analyst Resume Examples & Samples

Able to work in both UNIX and Windows environments (Shell and VB scripting is a plus)
Experience with automation techniques and automation tool sets, Mercury QTP 8.x
Experience with non-GUI automation techniques (Test Harnesses) --Experience with Test Director 8.x
Proven ability to handle pressure & stress environment
Quick learner and self-starter with an affinity for continuous improvement

IT Quality Analyst Resume Examples & Samples

Analyze and define the unit’s business processes
Ensure that business processes adhere to Citi requirements
Develop and maintain documentation related to these processes
Perform process assessments against corporate standards
Facilitate and train project teams in Statistical Process Control (SPC) to help track process improvements
Conduct process audits to identify non-conformances and to help improve process and product quality
Maintain and ensure continuous improvement of the quality system
Assist the unit in Internal and External audits/ Business Monitoring & other reviews
Provide training on quality systems to new resources in the unit
3+ years hands on experience in the area specifically in handling Software Quality Assurance and Processes
A proven track record in a leadership role of managing process, control and controls in software environment
Prior experience in process controls for a technology development organization
Knowledge on Treasury products is a plus
Strong experience in technology industry
Strong interpersonal and articulation skills (spoken and written)
Excellent persuasive, influencing and negotiation skills
Proven strong team player skills with a track record of a leadership role delivering to tight deadlines and with high quality
Effective time management skills in order to manage multiple priorities with flexibility on time zones and timelines
Strong knowledge of processes, control, software development and project management processes
Ability to communicate ideas and inspirations to the various teams effectively
Ability to articulate process orientation to Business persons and Engineering teams
A minimal qualification of Graduation with a very good academic record throughout is required
Preferably with Master's degree
A high degree of analytical ability and quantitative skills is desirable

IT Quality Analyst Resume Examples & Samples

Has the ability to work with minimum supervision to generate test plans and test cases
Knowledge of SOA Architecture and testing techniques
Well-organized process oriented individual. Excellent Analytical and written and verbal communication skills

Intermediate IT Quality Analyst Resume Examples & Samples

Documentation and implementation of test cases for new system functionality
Communication of test results and follow up with appropriate resources on solutions
Maintenance of internal defect tracking system for bug prioritization and resolution
Troubleshooting user and system errors in order to assist both business and development staff
Flexible and adaptive, team player
Ability to work well under pressure, prioritize work and well-organized
Ability to learn and document with minimal management oversight

IT Quality Analyst Resume Examples & Samples

Proven ability to develop functional automation using an industry standard functional testing tools e.g. QTP, Selenium, etc.
Strong background in functional and/ or non functional testing for enterprise applications following iterative and agile methodologies
Intermediate level programming skills e.g. VBScript, Java, C / C++
Intermediate level SQL skills
Basic UNIX / Linux skills

IT Quality Analyst Resume Examples & Samples

Proven ability to develop functional automation using an industry standard functional testing tool e.g. Selenium, etc
Strong background in functional and/or non-functional testing for enterprise applications following iterative and agile methodologies
Experience in writing range of test artifacts, such as Test Plan, Test Cases, Test Reports etc
Intermediate level programming skills e.g. VBScript, Java, Python

IT Quality Analyst Resume Examples & Samples

>= 4 years working experience on IT area, and >=3 years experience is on testing
Excellent English communication
Familiar with testing methodology, familiar with QC. Familiar with QTP
Development experience is a plus. Shell script experience is a plus

Senior IT Quality Analyst Resume Examples & Samples

The Client On-boarding team provides global support through single point of contact for all Client FIX , File Allocation flow and Exchange or system drop copy flows
The ideal candidate will be responsible for the analysis, design, testing and certification of all the on-boarding components to support Allocation, NOE drop copy and Clearing flows
The individual will be asked to own interfaces across the multiple touch points for data flow in the application
On-going support of production deployed components will be mandatory. The ideal candidate will have a high attention to detail, be able to work in a fast paced work environment, and a track record of driving process improvement
The position also requires strong communication skills and the ability to build and maintain strong personal rapport with internal stakeholders
Act as a liaison between Technical teams , Clients , Business stakeholders and maintain a strong understanding of Futures, Options and ETD products, processes and systems
Understanding the allocation process flow and testing/certifying components with the provided requirements and make sure the required results are obtained
Complete impact analysis, clearly articulate build and test impacts. Ability to modify SQL queries, scripts during testing will be required
Prepare executive summaries highlighting key changes impacting the Allocation, NOE drop copy and clearing Flows
Effectively communicate status and escalate issues to project leaders and management team
Prepare detailed test plans to document test scope, approach, schedule, roles and responsibilities etc. This is especially critical for requirements that require coordination across multiple systems to fully test. Execute tests in the appropriate cycle and log defects as they occur
Monitor defects and work with developers to ensure they are resolved quickly
Bachelors or above in Computer Science or related discipline
Must be able to understand user requirements and provide roadmaps and plans to achieve desired solutions
Experience within finance/banking industry and Experience in trade processing systems is a plus
Should have written scripts, SQL queries and be able to understand Java code
Tracking progress of dependent tasks and ensuring timely delivery
Testing and providing signoff to both new and existing features
5+ years of experience in IT QA role
Strong knowledge of scripting tools in UNIX, PERL and SQL queries
Working knowledge of Core Java is an asset
Working knowledge of FIX protocol is an asset
High level of attention to detail and ability to work under pressure and prioritise within tight deadlines while maintaining total accuracy
Ability to work in a demanding and fast paced financial environment. Manage tight deadlines or unexpected requirement changes
Excellent observational and organizational skills – detail oriented
Make evaluative judgments based on the analysis of factual information; resolves problems by innovative ideas

IT Quality Analyst Resume Examples & Samples

4+ yrs Automation testing experience with API automation or 2 yrs Java development + 2 yrs automation testing experience
Good knowledge in SQL server or Oracle
Hands on experience with any Automation testing tools as QTP, Selenium, LoadRunner and API testing technology (Cucumber API testing framework)
Hands on experience with any test management tools as QC/ALM, TeamForge, JIRA, Rally

IT Quality Analyst Resume Examples & Samples

Collaborate with developers and QA leads to improve testability, automation, and tools
Maintain and/or develop automation tools/frameworks to support IST applications lines automation testing
Execute automated and Manual tests during sprint and release cycles
Establish quality process to ensure software quality in a continuous development and development environment
Work with development and products team in an agile development cycle
Participate as QA Scrum Team contributor to deliver features and increase the feature test coverage
Work with Development team and QA lead to increase automation test coverage, improve efficiency and effectiveness and promote best practices
Maintain and/or update documentation that communicates the standards and procedures
BS in Software Engineering, Computer Science, IS, or other related field
Agile methodology experience is required
5+ years of software development or equivalent test automation experience
3+ years of experience writing test cases, test plans, and/or test strategies
3+ years scripting in JAVA, C#, QTP(VBS)
3+ years’ experience of QTP and QC automation testing integration
Understand Automation Testing Framework (Data-Driven, Keyword-Driven and Hybrid Driven Approach)
1+ experience of Cucumber API automation testing or API automation testing
Must be comfortable with SQL server or Oracle

Senior IT Quality Analyst Resume Examples & Samples

Work concurrently on several projects, each with specific instructions that may differ from project to project
Ensure that quality processes are carried out through all phases of the Software Development Lifecycle
Work with business partners, systems analyst, designers and programmers to create/analyze required project documents and ensures that quality assurance processes are incorporated
Establish and maintain test cases and test data
Create and maintain test cases in Quality Center and/or Test Director
Actively participate in walk-through, inspection, review and user group meetings for quality assurance
Comply with standards of the software development life cycle and follow strategies, plans and procedures within information Technology software
Post graduate degree in applicable area of expertise or equivalent experience
3+ years of Quality Assurance / Testing experience
1+ years of relational database experience
Experience with Quality Assurance testing tools

IT Quality Analyst Resume Examples & Samples

Analyze and dissect system requirements and technical specifications to create and execute test cases for large business initiatives
Ability to write test cases and execute testing within a various types of testing environments
Product test and driving defect resolution
Create and maintain test cases in ALM
Participate in production implementation verification and being accountable for validating system quality
Communicate and interact with appropriate areas on problems, changes and enhancements that may impact data, workflow and /or functionality within Information Technology software
Candidate will be able to communicate the process to both business and IT leadership
Sound analytic skills
Ability to build good interpersonal relationship skills

Senior IT Quality Analyst Resume Examples & Samples

Performs and leads tests of software to ensure proper operation and freedom from defects
May create test data for applications
Documents and works to resolve all complex problems
Reports progress on problem resolution to management
Devises improvements to current procedures and develops models of possible future configurations
Acts as information resource about assigned areas to technical writers and other Quality Assurance Analysts
Performs complex work flow analysis and recommends quality improvements
Write, revise, and verify the quality standards and test procedures for program design and product evaluation
May review new or modified programs, including documentation, diagram, and flow chart, to determine if the program (a) performs according to the user request; and (b) conforms to guidelines
Sets up tests at the request of users to locate and correct program operating errors following the installation of programs
Assists the Programmers and business units in developing application test plans and verifies that applications and programs have been tested according to plan
May assist business unit in verifying that applications provided the agreed upon functionality
May develop automated scripts for regression, load, and performance testing
Uses skills as a seasoned, experienced professional with a full understanding of industry practices and established policies and procedures
Troubleshoots a wide variety of complex problems and identifies solutions within broad application and functional expertise
Trains software program users
Mentors and advises less experienced Quality Analysts, monitoring project status
Uses expertise of other Quality Analysts and leverages a wide range of additional resources to explore/implement complex customized applications as a solution
Generally requires BS Degree in an IT or business field or equivalent work experience
Typically has 4-8 years of directly related experience
Strong proficiency with PC Windows and mainframe CICS user environments
Working knowledge of quality assurance and acceptance testing methodologies and/or training
Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations
Write reports, correspondence, and procedure manuals
Maintain the perspective of the end-user to ensure that the software will function optimally in the business process environment
Exceptional interpersonal and communication skills
Be anticipatory of customer needs, market conditions, and changes in the business climate
Understand the concepts of, and be able to apply projects, structured testing and development methodologies
Working knowledge and tradeoffs of different software development processes and models such as Agile, XP, Scrum, Spiral, and Waterfall
Implement reliable automated test scripts by providing adequate test coverage for the breadth and depth of features and functions
Generate suitable test data that validate the critical requirements and business rules of the application under test to expose regressive defects
Basic knowledge of test case design techniques such as all-pairs, equivalence partitioning, and boundary value analysis
Recognize that testing is a mission-critical activity throughout the software development lifecycle
Passionate about sharing technical expertise with teammates and make a genuine effort to improve their product knowledge
Collaborate closely with offshore QA Analysts and software development teams
Selenium, MSTest, test case automation preferred
Jquery/Javascript and DOM

Senior IT Quality Analyst Resume Examples & Samples

Investigate issues found during QA periods by searching log files, exception messages and database tables (Basic SQL queries)
Actively contribute to ongoing process improvement to help streamline the development life cycle
Understand and analyze Business, Functional, Technical and UI (User Interface) requirements of the project/release
Responsible for overall adherence to QA test Protocol and processes
Excellent communication, presentation, and interpersonal skills
Adept at using both manual and automated testing tools (QTP). – Test Complete
Ability to navigate HP Quality Center

Intermediate IT Quality Analyst Resume Examples & Samples

Manage the testing, documenting, defect tracking and information flow of multiple projects during each QA cycle
Write efficient and effective test cases and test scripts based upon specification documents and business user interactions as well as create test scenarios based on understanding of systems in order to regression test, test new functionality and stress conditions (both automated and manual)
Investigate production issues by recreating in test environments, working with development for resolution and coordinating with Support for release
Become a subject matter expert on all areas of system functionality
Proficient in Fix Protocol
Must have Experience in DMA and client connectivity testing
Good team player with the ability to lead, manage and work independently in a timely sensitive environment. –
Ability to coordinate testing activities globally. -Experienced in working with Offshore/Onsite developers and testing team. –
Advanced skills in MS Word, Excel, Power Point, Project,
Basic knowledge of SQL, UNIX

IT Quality Analyst Resume Examples & Samples

Create and maintain test cases in Rally, Quality Center and / or Test Director
Work with the QA Manager and colleagues to define process and strategy associated with automation
Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems
Plan test schedules or strategies in accordance with project scope/delivery dates
Quality - Demonstrates accuracy, thoroughness and attention to detail at all times. Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback
Experience testing mobile apps on multiple devices
Lead off shore resources, track deliverables to schedule and have very strong communications skills
Bachelor degree in applicable area of expertise or equivalent experience
5+ years of Quality Assurance / Testing experience
5+ years of relational database experience
Experience with QA testing tools
Understanding of all phases of the Software Development Life Cycle
Service Oriented Architecture (SOA) experience
Experience in automation
Experience in Agile Methodology

IT Quality Analyst Resume Examples & Samples

Review documentation and work with business and technical team to determine testable requirements
Create and maintain test cases, defects in Rally, Quality Center and / or RTC
Ability to prioritize and be responsible for the execution of project tasks in a high pressure environment
Experience in CI tool ( Jenkins preferred)
Develop and actively participate in build test automation using Java and / or other technologies
Perform reviews of automation and application code
Should be able to think out of box and not only rely on acceptance criteria from business / leads
Proactive voice of QA in discussions with development, business analysis, systems analysis, and user acceptance testing. Able to state a position, defend it, while maintaining good relationships across the SDLC
Strong interpersonal skills, both written and verbal, co-located and virtual
5+ years of experience with software testing (integration, functional, regression)
Experience with White box, gray box testing
Understanding of Object oriented Concepts, Web Application UI model, HTTP, XML, API / Service Layer
Experience testing Web Services technologies (XML, SOAP, JSON, etc.)
Experience with test automation tools and frameworks such as, Selenium and Java
Experience working with Consumer facing application
Experience working on Rally tool
2+ years of knowledge on Relational database concepts
Experienced working with Offshore team

IT Quality Analyst Seniors IN Resume Examples & Samples

Management Information System (MIS)
Organizational Behavior (OB)
Operational Research (OR)
Verification and Validation Testing technique; Quality Assurance (QA)

IT Quality Analyst Resume Examples & Samples

ISeries knowledge helpful (AS/400)
Claims processing knowledge and experience helpful
Release management/regression

Senior IT Quality Analyst Resume Examples & Samples

Performs and leads tests of software to ensure proper operation and freedom from defects
May create test data for applications
Documents and works to resolve all complex problems
Reports progress on problem resolution to management
Devises improvements to current procedures and develops models of possible future configurations
Acts as information resource about assigned areas to technical writers and other Quality Assurance Analysts
Performs complex work flow analysis and recommends quality improvements
Write, revise, and verify the quality standards and test procedures for program design and product evaluation
May review new or modified programs, including documentation, diagram, and flow chart, to determine if the program (a) performs according to the user request; and (b) conforms to guidelines
Sets up tests at the request of users to locate and correct program operating errors following the installation of programs
Assists the Programmers and business units in developing application test plans and verifies that applications and programs have been tested according to plan
May assist business unit in verifying that applications provided the agreed upon functionality
May develop automated scripts for regression, load, and performance testing
Trains software program users
Strong proficiency with PC Windows and mainframe CICS user environments
Working knowledge of quality assurance and acceptance testing methodologies and/or training
Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations
Write reports, correspondence, and procedure manuals
Maintain the perspective of the end-user to ensure that the software will function optimally in the business process environment
Exceptional interpersonal and communication skills
Be anticipatory of customer needs, market conditions, and changes in the business climate
Understand the concepts of, and be able to apply projects, structured testing and development methodologies
Working knowledge and tradeoffs of different software development processes and models such as Agile, XP, Scrum, Spiral, and Waterfall
Implement reliable automated test scripts by providing adequate test coverage for the breadth and depth of features and functions
Generate suitable test data that validate the critical requirements and business rules of the application under test to expose regressive defects
Basic knowledge of test case design techniques such as all-pairs, equivalence partitioning, and boundary value analysis
Recognize that testing is a mission-critical activity throughout the software development lifecycle
Passionate about sharing technical expertise with teammates and make a genuine effort to improve their product knowledge
Collaborate closely with offshore QA Analysts and software development teams
Generally requires BS Degree in an IT or business field or equivalent work experience
Typically has 4- 8 years of directly related experience

Senior IT Quality Analyst Resume Examples & Samples

Actively participate in walk - through, inspection, review and user group meetings for quality assurance
Ideal candidate will possess the know how to create governance and process around quality assurance practices
Bachelor's degree or HS diploma / GED with 3+ years experience
2+ years of release management / regression testing experience
2+ years background with distributed environments
2+ year experience with automated testing tools
2+ years of experience in a regulated industry, either Banking / Finance or Pharmaceutical doing release practices
Software Testing Certifications: Software Test Professional (CSTP), Certified Software Test Engineer (CSTE)
Policy, accounting and claims knowledge
Experience with QTP

IT Quality Analyst Resume Examples & Samples

ISeries knowledge (AS/400)
Claims processing knowledge
All Savers experience
Experience with automated testing tools

IT Quality Analyst Resume Examples & Samples

Experience of automation scripting/deliver automated solutions
Experience of designing Automation Frameworks
Experience of designing automated solutions for at least two of following Tech Stacks (Mainframe, WEB, ETL, Client Server, JAVA, .Net, Python)
Experience of defining suitable Automation Test Tools
Experience of defining automation scope and criteria
Experience of defining the test automation processes
Experience of using common Test Tools such as UFT, Selenium etc
Although, not essential, but experience of performance testing would be an advantage

IT Quality Analyst Resume Examples & Samples

Develops, publishes, implements, and executes test plans
Reviews requirements and design for testability
Develops overall project test estimates and resource plans for medium to large scale projects
Develops and maintain schedules for quality assurance activities with durations, effort and resources as part of a project or program schedule
Plans and manages administrative and strategic testing aspects of medium to large complex projects or functional areas of larger projects or programs
Defines and tracks quality assurance metrics such as defect densities and open defect counts
Participates in the project and software development life cycles and applies appropriate test methodology
Identifies testing risks and contribute to the overall management of project risk plans and escalate issues pertaining to quality and schedule appropriately
Manages testing issues and the resolution process throughout the life-cycle of the project; research and analyze options and make recommendations to the appropriate decision-makers
Ensures test coverage through quality review of test assets and automation design and use of risk analysis
Plans for, obtains, and manages test data and environments
Collaborates with project team to define and document test data, scenarios and scripts in alignment with business and system requirements
Leads cross functional test teams to achieve project objectives
Contribute to and maintain a thorough understanding of testing standards, policies, and procedures
Ensures testing deliverables are produced on a timely basis and effectively used in project activities
Researches and recommends appropriate QA and testing tools. Can administer and maintain Quality Assurance and Testing tools
Maintains the Testing Asset Library for assigned applications
May develop and execute manual or automated tests, evaluates results and reports issues in a timely manner; assists in problem resolution
Conducts Quality Assurance Lessons Learned and participate in project or program Lesson Learned events
Develops and applies business knowledge in multiple functional areas
Demonstrates strong leadership through team motivation, coaching, mentoring, and delegating
Requires a bachelor's degree in Computer Science, Technology or Business discipline or equivalent experience
CSTE, CSQA or PMP certification desired
Requires 4-7 years experience working in IT Quality Assurance and/or Testing environment
Requires 4-7 years of experience coding in C, C++, Java or working with quality assurance and testing tools
3-5 years experience working in the healthcare/medical environment required
Experience working with project life cycle and project management methodologies required
Experience working with Electronic Data Interchange (EDI) required
Requires ability to estimate, plan, schedule, organize, coordinate, execute and manage testing activities
Requires ability to effectively manage multiple assignments and priorities
Requires ability to communicate effectively both orally and in writing to management, team members, business and technology professionals
Requires ability to analyze complex issues, develop effective solutions, solve problems
Requires ability to apply broad business knowledge and practical experience to the analysis / solution generation process
Requires ability to coordinate system testing cycle activities across SDLC
Requires strong coaching, mentoring, training, facilitation and presentation skills
Requires ability to assume a variety of project team roles
Requires ability to develop good working relationships across the organization
Requires a high level of expertise in a variety of systems and business areas
Requires continuous learning of new skills that add value to projects and assignments
Identification with and support of the Mission and Values of Dignity Health and its Sponsors
Listens

Senior IT Quality Analyst Resume Examples & Samples

3 year minimum experience with IT QA analysis and testing
Excellent verbal and e-mail communication skills
Experienced JIRA user
Knowledge of Standing Settlement Instructions in the reference data space
Ability to produce high quality work while under pressure

IT Quality Analyst Resume Examples & Samples

Post-graduate degree in applicable area of expertise or equivalent experience
3 to 5 years Quality Assurance Team Leadership experience
3 to 5 years of experience with QA testing tools
3+ years of experience understanding of all phases of the Software Development Life Cycle
2+ years of experience with HP / ALM Quality center script automation
2+ years of Agile Methodology experience

IT Quality Analyst Resume Examples & Samples

Ensure requirement traceability
Develop test plans
Develop requirement based test scenarios
Validate requirements are complete and testable
Validate test plan, test scenarios, and test cases are complete
Maintain understanding of policy, process, and procedures
Manage defect closure for assigned projects
Develop and execute automation tests
Identify root cause for defect escape
Responsible for project reporting and metrics
Implement lessons learned
Facilitate user acceptance tests
Communicate project status for all in flight projects this Analyst supports
Mentor and coach Quality Assurance Analyst I/II. Cross train with Quality Assurance Analyst III
Assist Quality Assurance Manager with project specific metric updates and other issues which may arise
Responsible for assigning project specific work (i.e. test cases, test scenarios)
Help facilitate releases with internal and external clients
Partner with all IT and interfacing workgroups
Implement improvement opportunities
Manage risks and issues
Keep up with industry standards and trends

IT Quality Analyst Resume Examples & Samples

Test plan, test case, and test script creation and execution
Requirements analysis and estimation
Environment validation
Investigate issues and provide analysis
Defect and trend tracking, reporting, and analysis
Use of QA methodology, processes, manual and automated testing tools
Quality plan analysis
Testing efforts may include: unit, system, manual, black box, white box, automated, load, end-to-end and other testing
2+ years of previous experience with software quality assurance and/or software testing
Previous experience creating and/or executing test plans, test cases, or test scripts
Knowledge of or experience with the System Development Life Cycle and software testing practices
Master's Degree or higher level of education
Previous application development experience
1+ years of experience within a large enterprise environment
Previous healthcare industry experience
Previous experience with HP Quality Center

IT Quality Analyst Resume Examples & Samples

Bachelor’s Degree (or higher) or High School Diploma/GED with 4+ years of experience in a quality environment
Knowledge of the health insurance payer industry
Understanding of Quality Assurance methodologies
Knowledge of TriZetto Facets database and batch processes
Computer and business solutions software skills
Knowledge of HP ALM and UFT tools
Experience interpersonal relationship

Senior IT Quality Analyst Resume Examples & Samples

Performs following QA activities: Understanding business system requirements and process specifications across all business functions, developing test plans, creating and executing manual and automated test scripts, tracking and reporting test incidents, facilitating User Acceptance Testing, preparing testing summary reports, and facilitates discussions and reviews of testing progress and results with QA Analysts, Development engineers and end users
Analyzes and prioritizes recurring Quality Assurance problems and recommends preventative solutions either through departmental procedures or training suggestions
Acquires a thorough understanding of the company System Development Life Cycle and recommend improvements
Develops quality assurance application acceptance criteria
Design reusable and modular frameworks of the highest quality possible for automated testing
Develop automated scripts for regression, load, and performance testing
Strong proficiency with Microsoft Windows platform
Demonstrated expertise in Information Technology concepts and applications
Demonstrated experience and expertise with quality assurance and acceptance testing methodologies and/or training
Demonstrated experience using testing tools such as Microsoft Test Manager, Selenium, SOAPUI etc
Experience with test case design strategies and automated testing techniques such as data-driven and keyword-driven scripting
Experience with using Microsoft Team Foundation Server (TFS) for Source code control, Defect and Work item tracking and using as Agile development platform
Scripting load/performance tests and analyzing the test results are highly desirable
Set priorities appropriately and establish realistic schedules and response times
Demonstrate exceptional interpersonal and communication skills
Make the right decision at the right time independently in a fast-paced software development environment under tight project deadlines
Due to onshore / offshore working model and deployments scheduled for weekends, it is required to attend meetings (once or twice a week) and support releases and testing activities on the weekend. Work schedule can be adjusted as per the after hour and weekend support hours required
Sets objectives for project goals and other Quality Analysts. Monitors progress to achieve those goals
Devises/modifies department processes/procedures
Negotiates, persuades and gains consensus from cross functional team(s)
Errors in decisions or failure to achieve goals results in critical delays in overall schedules and incurs additional costs by putting the business at financial risk for failing to meet its service level agreements with customers. Errors may jeopardize overall department or business activities
Provides guidance for day to day activities of Quality Assurance Analysts by training employees, monitoring QA staff activities, reviewing project work of QA staff members and providing constructive feedback, providing performance appraisal input to the Manager, coaching and mentoring employees to improve work results
Uses expertise of other Quality Analysts and leverages a wide range of additional resources to explore/implement complex customized applications as a solution

IT Quality Analyst Resume Examples & Samples

Administer ITQ processes, manage team meetings and action register
Support ITQ team in the review of system life cycle deliverables and activities that ensure regulations, protocols, procedures, and methodologies are followed, and that appropriate and complete documentation is captured and reported to support validation activities
Assist in the development of IT Controls
Support administration of IT training records database
Knowledge of GxP and ERES (21 CFR Part 11 and Annex 11) regulations and guidelines
Excellent communication skills, both verbal and written
Experience administering processes, scheduling and managing team meetings, and following up on action items
Experience with MS Word, Excel, Outlook and other business software programs
Experience with training records and document management systems
The ability to work both independently and with teams at various levels in the organization
Three or more years of experience in computerized system validation within a regulated environment

IT Quality Analyst Resume Examples & Samples

Management and Communication of testing effort
Work directly and collaboratively with a product development team
Ability to work with virtual and diverse consulting and partner teams and organizations
Assist or lead the product test designs ensuring comprehensive coverage
Manage defect reporting and tracking of project
Effectively communicate with project leaders and Engineering management regarding the scope and limits of testing and analysis efforts
Communicate and document testing efforts and technical aspects of projects
Assist in off hours’ production go live smoke testing on need basis
Analyze Business Requirements
Assess compatibility of requirements with company quality standards
Help ensure the consistency, completeness, accuracy and testability of product requirements
Develop detailed acceptance requirements for use cases (user stories)
Test Planning
Design, develop, organize and maintain accurate and concise test plans as well as automated and manual test cases
Understand the full system under design in order to contribute to the development of the project and ensure the quality of the result
Identify potential risks and seek testing approaches to manage that risk
Ability to provide input for designs, functional specifications, and project requirements , Software Testing
Develop, implement and maintain automated test scripts
Execute test cases for the following types of testing: Functional, Regression, Performance, Load, Integration, System, GUI and Installation along with Database Validations
Analyze defects with the goal of being isolated and reproducible
Clearly document issues and bugs
Work closely with developers in debugging and fixing defects
Work closely with developers in monitoring systems and database issues
Able to suggest and negotiate product testability enhancements
Experience creating and executing automated unit, system, performance and load test suites
B.S. in Computer Science preferred but will consider candidates’ with a Bachelor’s degree in an equivalent discipline or those with relevant experience including
A minimum of 3 years of experience as quality assurance analyst including
Experience writing detailed, comprehensive test plans and test cases
Experience with continuous integration tools
Experience with test automation and load testing tools
Experience with testing full systems, in addition to knowledge of Change Control and Build Acceptance
Experience configuring environments for testing using virtual machines
Experience training and mentoring QA personnel
Experience in production support processes
Experience testing commercial, enterprise software
Experience with SQL or Oracle databases
Experience in database validation and writing SQL queries
5 or more years of experience working as a QA Analyst
Experience using QTP
Experience using JMeter
Experience using Test Complete and Selenium
Experience using Jenkins for continuous integration
Have a knowledge of Java script/ Jscript
Experience using HP Performance Center/Testing
Ability to creatively and accurately test software solutions in a high-energy, fast-paced, and Agile /Scrum development environment
Ability to work in a highly collaborative, teamwork-based, environment
Proven problem solving and troubleshooting/diagnostic skill and the capacity to think creatively under pressure
Excellent documentation and communication skills
Knowledge of the software development lifecycle
Quick learner with an ability to understand new concepts, technologies and product functionality
Proven understanding of defect tracking systems, defect reporting, and defect recording protocol
Ability to prioritize and handle multiple projects simultaneously
Results-oriented self-starter in need of limited supervision
Experience working with offshore project teams preferred

IT Quality Analyst Resume Examples & Samples

Acting Belt on Improvement Projects (LEAN, DMAIC, DESGN, PQA)
Uses PEX tools to deliver results (Examples: Charter. SIPOC, Affinity Diagram, CTQ Tree, Run Chart, Control Chart, Histogram, Pareto, Flowchart, MSA, Brainstorming, Cause & Effect Diagram, Causal Tree Diagram, Scatter Diagram, DOE, Prioritization Matrix, FMEA, Involvement Matrix, PDCA Cycle, Process Management Chart, Communication Plan and others )
Collaborates with manager, co-workers, and cross teams to deliver quality results
Plans, documents, and maintains support for tools and processes
Monitors, manages, and reports on process performance and metrics
Standardizes processes to ensure standard quality and content
Produces communications and delivers content to audience in a timely manner
Provides information to users and customers about services, availability, and procedures
Sources and delivers the components of requested standard services (e.g. licenses and software media)
Assists with general information, complaints or comments
Uses a computer to compose routine letters, reports and other materials
Reviews data and prepares reports, graphs, and presentations using spreadsheet and graphic software
Learns new subject matter quickly
Able to interpret objectives and deliver results without step by step instruction
Supports supervisor in the area of design, preparation, delivery, and need assessment of training and development programs for company employees
Provides practical application to complex problems and situations
Understanding of ITIL foundations and experience working with ITIL based processes
ServiceNow Experience
SharePoint 2010 and 2013 Experience

Senior IT Quality Analyst Resume Examples & Samples

Represent IT Quality on all assigned IT projects in support of SDLC activities
Consult on the authoring and conformance of SDLC deliverables and activities in regards to corporate SOPs, policies and current regulations
Act as a high-level technical resource to IT quality and customer base for interpretation of policy, review and approval of technical documents, and high level decision making
Knowledge of IT Controls methodologies, including GAMP5 and ITIL
Experience with system validation across GxP systems (i.e., TrackWise, Oracle, LIMS)
Excellent communication skills, both verbal and written, as well as capable of presenting the right level of information to senior management
Knowledge of the IT system development life cycle and software QA in a regulated environment
Knowledge of general software and database concepts
Exercises considerable independence in determining objectives and approaches to assignments
Must have hands-on IT experience and in-depth knowledge of FDA and International Regulations