Sales Team Lead Resume Samples

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K Conn

Kirstin

Conn

151 Leuschke Loop

New York

+1 (555) 522 1526

151 Leuschke Loop

New York

Phone

p +1 (555) 522 1526

Experience Experience

Houston, TX

Sales Team Lead

Houston, TX

Considine and Sons

Houston, TX

Sales Team Lead

Provide specific feedback about performance directly to associates and share observations with the sales manager
Coach market manager associates on exceptional sales performance
Develop and execute sales strategies to profitably grow all assigned brands
Assist in the development of targeted national and regional media campaigns and promotions
Willingness to work a flexible work schedule
Communicate business sales goals and work effectively with all market manager associates in order to meet these goals
Assist in all aspects of the recruiting, training, and management of Placement Specialists

Houston, TX

Inside Sales Team Lead

Houston, TX

Hartmann, Nikolaus and Kessler

Houston, TX

Inside Sales Team Lead

Work with Finance, Bid Desk, Legal, and Operations teams across the region to facilitate deals and make sure all necessary information is provided
Work closely with marketing to develop and drive sales campaigns to support inside sales activities and results
Assist in the development of sales proposals and business case presentations
Work closely with marketing to develop and drive sales campaigns to support inside sales activities
Administer and /or assist with pilot runs of new sales process improvement initiatives
Support your field sales account managers by providing quotes and pricing and by responding to sales inquiries
Manage a team of Inside Sellers tasked with selling IHeartMedia inventory and products

present

San Francisco, CA

HQ Inside Sales Team Lead

San Francisco, CA

Hilpert-Connelly

present

San Francisco, CA

HQ Inside Sales Team Lead

present

Provide appraisal and areas of improvement to ensure a consistent output for your region
Suggest and support the implementation of new improvements to Inside Sales workflow, daily, weekly, and monthly reporting, and CRM system
Help Improve and monitor daily plans to maximize and leverage phone time, including pre-call planning, and adhering to activity metrics
Support the team by making sure they have all training material at hand. Thereafter help monitor their development and maximize efficiency within the team
Time and Sales Pipeline management
Motivate and coach a team of Inside Sales Advisors to meet and exceed sales expectations
Opportunity qualification and objection handling

Education Education

Bachelor’s Degree in Business

Kent State University

Bachelor’s Degree in Business

Skills Skills

Ability to acquire national (NMLS) and applicable state licenses
Solid understanding of Internet technologies Strong written and verbal communication skills
Very good working knowledge of English, both in oral and written communication
Maximize company sales growth and profitability by supporting the sales managers and sales team, in order to achieve daily sales goals
Basic math skills
Be able to clearly sell/sign-up and achieve all product features of the business from acquisition sales, retention, online reservations adoption, and upsells across all product types and tiers
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal
Maintain an awareness of all available resources for training and development
Strong organizational skills
Ability to move and/ or lift up to 50 pounds; heavier merchandise with team assist

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15 Sales Team Lead resume templates

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Inside Sales Team Lead Resume Examples & Samples

Manage a team of Inside Sellers tasked with selling IHeartMedia inventory and products
Meet/exceed sales & revenue targets (individual and team)
Prior demonstrated prospecting experience through cold calling and networking

Retail Direct Sales Team Lead Resume Examples & Samples

Oversee daily workflow to ensure accurate & timely processing
Participate in quality monitoring observation & feedback sessions
Develop coaching techniques & feedback for sales & process effectiveness; participate in
Exhibits a strong business acumen
Fosters partnership between call center departments & other internal customers
Ability to adapt & prioritize in a rapidly changing, fast paced environment
Ability to solve complex problems
Strong written & oral communication skills required
Strong computer & Call Center systems skills preferred
Demonstrated ability to work in a team environment
Experience with Microsoft products, such as Access, Word, Excel, PowerPoint, and Outlook

Online Sales Team Lead Resume Examples & Samples

Lead by example by actively accepting and responding to chats, site submissions and email enquiries and conducting outbound marketing
Carry and drive Leads and Ops into multiple business segments
Manage direct reports with responsibility for their performance, progression, and 1-1s
Driving leads conversions through active outbound activities
Drive performance of individuals through coaching, personal development and mentoring to improve key metrics by conducting 1-1s and listening into their calls and providing constructive feedback
Engage and motivate the team to meet/exceed monthly lead quota while contributing to a positive customer experience
Assist in marketing events and outbound campaigns to drive lead generation
Deliver feedback from the clients to marketing and product department contacts within Rackspace
Assist in hiring, developing & delivering the on-boarding training to all new starters
Being on the floor and available to answer questions, liaising with sales, Marketing and others where necessary
Generate reports and statistics on a weekly basis
Coordination of day to day operational processes

Consumer Direct Sales Team Lead Resume Examples & Samples

Assists Manager with call monitoring, call coaching, reporting, and quality check audits
Receives incoming calls from customers and BOW employees requesting information regarding loan products and services offered by BOW. Identifies cross-sell opportunities and makes or refers additional product sales (home equity loans, personal loans, checking, savings, etc.)
Completes overview of customer portfolio, analyzes customer qualifications (i.e. financial and credit data) and needs, makes decision on how to proceed with the application. Determines the best program by analyzing current rates and loan programs and provides accurate and timely information to customer
Provides direct communication with customers, realtors, and third party providers to facilitate loan application to closing. Maintains positive public relations with brokers, agents, builders, and realtors
Tracks and reports sales activity, including mortgage loan fundings, consumer loan referrals and new account referrals and new account referrals
Acts as a resource to other member of the Consumer Direct Sales Team when questions on policy or procedure arise
3-4 years of experience in the banking/financial industry
Minimum 2 years of experience in mortgage lending
Minimum 2 years as a Mortgage Banker
Must have attended Advanced Sales Training Class
Demonstrated an ability to be in a leadership role based on previous experiences
Complete knowledge of financial markets, trends, products, and characteristics

Inside Sales Team Lead Resume Examples & Samples

Lead a team to pursue new business opportunities and aggressively drive sales from initial communication to delivering qualified leads to the ICF Digital Services Group’s sales and account teams
Work closely with marketing to develop and drive sales campaigns to support inside sales activities
Mentor team regarding performance goals, conduct weekly team meetings and escalate issues on the teams’ behalf when necessary
In the capacity of player/coach, for a small set of accounts
Follow up via phone on leads generated from the company’s marketing efforts, website, and by software partners, and work them to a successful close
Ensure accurate record-keeping and compliance with ICF’s CRM system
Arrange client meetings over the phone and through email communications
Assist in the development of sales proposals and business case presentations
Meeting and/or exceeding a quota for daily, weekly, and monthly quality appointment goals
Develop an account strategy and customer contact plan for owned accounts
Develop a solid pipeline that results in meeting or exceeding set quotas
Understands ICF Digital Service Group’s wide ranging solutions
Prospect and identify opportunities using telephone, social media and email channels
5+ years of prior inside sales or inside sales team leadership experience in digital marketing solutions, or marketing services
Demonstrated ability to lead a team as well as play an individual contributor role
Demonstrated history of meeting and/or exceeding monthly, quarterly, and yearly goals
Prior experience identifying and developing qualified customer pipelines
Experience working alongside alliance partners in selling
Experience selling to both business(marketing) and technology buyers
Ability to quickly learn emerging/new solution areas and quickly turn great thinking into action in terms of client development
Strong communication skills with the ability to effectively interface with clients
Experience with CRM tools and leading networking tools such as LinkedIn and TheList

Sales Team Lead-contact Centre Resume Examples & Samples

Monitor work-flow activities and outcomes so that agreed service standards are achieved
Ensure accuracy and relevance of documented processes
Identify, develop and implement improvements in practices and procedures on an ongoing basis with the view to creating an environment of constant improvement. Measure the benefits of these changes

WW CA Partner Sales & Public Sales Team Lead Resume Examples & Samples

Building a differentiated global sales channel that focuses on the Public Sector opportunity in SMS&P, bringing in diverse partner types and new partners into the Microsoft partner sales ecosystem. You will work to identify the key global and regional partners that will drive SMSP PS Public Sector growth and develop specific sales acceleration plans with these partners. Work with the P-seller program team to identify the capacity, capability and engagement from the p-seller program to support the PS business
Aligning channel sales motions and engines across the company, requiring strong partnership with groups including Worldwide Partner Group, SMS&P (Hosting, SMB, Anti-Piracy), EPG and BG teams. You will own the engagement with these groups to ensure the needs of Public Sector are fully accounted for with these key stakeholders. You will own the engagement with Channel Incentives to ensure that Public Sector is included and ensuring that Public Sector has specific guidance and allocations for channel program spend including Cloudjumpstart
Driving sales discipline, with appropriate measures and metrics, to ensure partner performance and productivity across developed and emerging market ecosystems
Working collaboratively to enable field sales success by working across field sales roles, especially Partner Sales Leads and Partner Sales Executives. You will own working with these teams to ensure that at the local market level there is a partner heatmap identifying the key PS partners and specific business plans for these partners. You will represent the needs and drive the strategy for Public Sector with the Partner Sales Leads and Partner Sales Executives
Partner with WW Public Sector to ensure that the WWPS industry teams strategies are translated into our partner motions to build scale and solutions with our partners. You will own working with the WW PS team to develop a set of industry readiness activities for our key PS partners
Maintaining and improving our CPE with partners
Communicating performance and insights about channel transformation and progress to diverse audiences, including company and partner executives

Dealer Inside Sales Team Lead Resume Examples & Samples

Observe daily team and individual functions, continually looking for ways to improve and develop for better efficiency, new ideas and personal growth
Conduct monthly one-on-one employee progress sessions
Conduct team and departmental meetings as needed or directed by department management
Work with Human Resources to address employee relations issues as needed including writing and conducting annual performance evaluations
Interview and hire new associates as directed by department management
Oversee training and mentoring of associates in the art of Dealer Sales and Customer Service
Communicate any issues between team members and management
Maintain open and honest communication with team manager
Ensure the team meets overall development goals in accordance with market requirements and ensure project milestones are met
Motivate the team and build healthy relationship with each team member
Update and implement new policies/procedures as needed
Run and analyze reports and develop action plans for both teams and individuals
Manage multiple special projects as assigned by department management
Work with Sales Directors and RSM’s in development of contact goals, direction and initiatives
Coordinate dealer contact strategies with other internal groups such as Regional Product Trainers
Demonstrated proven track record in meeting established goals
Demonstrated leadership in individual and team sitations in current role
Demonstrated ability to work well with others under challenging circumstances
Must possess knowledge of Garmin’s product lines and customers
1 year of experience in Garmin Inside Sales, previous supervisory and/or leadership experience and fully knowledgeable in all aspects of order entry system with a thorough understanding of Oracle management and Electronic Data Interchange (EDI) is highly preferred

Sales Team Lead Resume Examples & Samples

Drive efficiencies within their placement team to ensure success
Manage team of placement specialists
Developing new partnerships and maintain relationships with agencies for placements
Working with counterpart at the university on vetting sites and coordinating site visits when appropriate
Assist in all aspects of the recruiting, training, and management of Placement Specialists

Sales Team Lead Resume Examples & Samples

Serve as a subject matter expert and technical expert for Loan Officers
Responsible to keep Loan Officers updated on changes within the industry, specific programs and compliance regulations and updates
Responsible to mentor and assist Loan Officer team with selling techniques, best practices, overcoming client objections, etc
Proactively review and monitor that Edelivery and ExpressPass expectations are met
Source mortgage leads
Build relationships with real estate agents and other lead sources
Analyze potential loan markets and develop referral networks in order to locate prospects for loans
Market our products to individuals and firms, promoting PHH services that may meet customers' needs
Meet with applicants to obtain information for loan applications and to answer questions about the process
Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans
Explain to customers the different types of loans and credit options that are available, as well as the terms of those services
Four years outside sales originating mortgage loans experience
Ten years demonstrated success in Loan Officer/Mortgage Originations position may be considered in lieu of a High School diploma or equivalent
Knowledge of FNMA, FHLC, FHA, and VA guidelines required
Computer proficiency using a laptop and Microsoft Excel and Outlook

Inside Sales Team Lead Resume Examples & Samples

Ensure accurate recording of all sales activities within assigned team
Oversee and monitor sales tracking for weekly, monthly, and quarterly reporting
Assist sales team with calls and messaging and escalate to manager and all other appropriate individuals
Administer and /or assist with pilot runs of new sales process improvement initiatives
Manage kCura Lead Generation new employee orientation; onboarding and continual training of sales team
Providing immediate feedback to sales team when needed, and partnering with management to develop and identify opportunity areas for coaching
Schedule and facilitate weekly team meetings; ensuring all appropriate updates, training initiative, and process changes are shared
Execution of prospecting campaigns
Collaborating with the Sales and Marketing teams to devise lead generation strategies
Prospecting via phone, e-mail and social media tools
Using qualifying questions to help determine if a prospective client might fit as a potential Relativity user
Preparing agreements for Account Managers
Use existing prospecting techniques and develop new levels of communication
Potentially participate with Account Managers on client calls
Bachelor’s degree in business or law related discipline highly preferred
3-5 years’ experience in sales required. 1-2 years as Team Lead or in a supervisory capacity
Quick and efficient decision making skills
A high level of professionalism, accountability and responsiveness
Ability to handle multiple tasks at any given time and prioritize accordingly
Proven track record of a successful telemarketing efforts as an individual and a team lead
Technical background a plus
Self-motivated and highly-organized
Friendly and honest with an unparalleled level of customer commitment
Ability to work in a fast paced environment with a minimal amount of supervision

Senior Inside Sales, Team Lead Resume Examples & Samples

Identify business opportunities; develop new seller recruiting strategy by analyzing the seller performance and competitive landscape to optimize resources allocation
Set up, develop and drive the inside sales team’s direction, coordination, and evaluation of the outbound call Management activity within the site
Continually measure and evaluate all work processes
Identify and implement change or develop new processes to provide the ability to better direct multiple queues while keeping pace with our explosive growth and changing customer offer
Carry out team people and performance management responsibilities, driving career development and team productivity
Maintain open communications with business management to keep them up to date with operational situations that impact or may impact their respective areas
Develop and maintain relationships with key stakeholders inside and outside the team
Contribute to the strategic operation, growth and budget planning for global selling team in both China and worldwide
Proven experience in leadership and employee development
Ensure seller satisfaction and that existing Service Level Agreement measures are met; Be fully accountable results of the seller support center
Proven track record of success in operation management and people management
Highly organized and results oriented
7-8 years’ experience in related industry, telesales industry is preferred
Solid understanding of process improvement, ideally including Lean, Kaizen and Six Sigma
Familiarity with technical systems (both in house and external)
Proven exceptional level of dedication and motivation
Strong oral and written communication skills in Mandarin Japanes and English
Excellent attention to detail with an analytical approach
Data-driven and results focused
High standard of education or compensating work experience
Graduate BA or BS degree required, MBA prefer

Sales Team Lead-sysco & Amazon Resume Examples & Samples

Establish Unilever Food Solutions (UFS) as the premier National Brand Supplier in North America with best-in-class capability in: 1) driving Category growth, 2) maximizing supply chain efficiency, and 3) flawless field sales execution
Work cross functionally within Food Solutions and Retail ecommerce teams to develop and execute sales strategy within Amazon and other Omni channel players
Lead and set priorities for UFS internal Sysco Business Team – a cross-functional, dynamic group of Managers charged with engaging w/ Sysco’s Category Management process, as well as driving post-award execution
Responsible for the development & execution of annual, national Sysco joint business plans (JBP) which align customer needs with the strategic priorities agreed by UFS leadership. Assure key Unilever Food Solutions BSP and multiyear targets (2020 plan) are being exceeded via Joint Business Planning (JBP)
Set an execution agenda, drive performance & hold accountable the 3 Zone leaders and their 9 Regional Managers & 50+ Unilever Food Solutions field sales reps managing Sysco OPCO’s & their respective operator accounts
Raise key issues, opportunities & resource requirements to UFS Leadership w/ commensurate speed & sense of urgency
Deliver industry leading growth in our key categories
You must be a strong communicator, skilled in customer negotiations and an organized project manager
8 years minimum experience within Customer Development/Sales required
Strong track record of managing sales within a key account
Knowledge of category management & market development practices is required
Must be a strategic thinker with strong relationship building skills who can work effectively, and in a highly collaborative manner across multiple levels of internal and external management

Field Package Sales Team Lead Resume Examples & Samples

Develops, implements and rotates promotional concepts to prevent stale and saturated programs in the market
Uses innovative and proper techniques and/or protocol in brand design and scripts to direct high volumes of prospects to event booths
Must be familiar with all Company programs, systems and resorts
Meets budgeted lead generation and tour goals for the company
Maintains a full comprehension of lead generation including but not limited to targeting demographic locations and events that would be highly productive in both lead conversion and Bounce Back sales
Competent in public speaking. Able to speak to groups of people with enthusiasm and professionalism
Highly self-motivated with dynamic energy and an inner competitiveness
Able to work both individually and as part of a team
Upholds and leads Company culture

Truckload Sales Team Lead Resume Examples & Samples

Possessing an excellent understanding of the Truckload brokerage market (training provided)
Build, maintain and manage account relationships
Effectively utilize Salesforce.com for client prospecting and pipeline management
Effectively utilize RR Donnelley's software to manage daily operational tasks such as account management, invoicing and tracking shipments
Profile and analyze accounts to overcome any objections and generate quality opportunities
Evaluate dial reports
Provide mentorship to Truckload Sales Representatives as needed
Overview Best practices with the Truckload Sales team as delegated by management
Bachelor’s degree or relevant equivalent experience
1- 2 years of Truckload industry experience
1-3 year(s) B2B sales experience
Highly motivated and ambitious with the ability to perform in a high energy sales environment
Strong problem solving and decision making abilities
Team player who can also produce independent results
Natural leader who can maintain a book of business while assisting with the Sales team as needed

HQ Inside Sales Team Lead Resume Examples & Samples

Motivate and coach a team of Inside Sales Advisors to meet and exceed sales expectations
Monitor and report on team productivity including key performance indicators. Achieve monthly test drive and sales targets in teamwork with the field organization
Maintain consistent contact with field and management teams to support their needs by leveraging our team of Inside Sales Advisors and sales operations resources at Tesla headquarters
Help Improve and monitor daily plans to maximize and leverage phone time, including pre-call planning, and adhering to activity metrics
Support the team by making sure they have all training material at hand. Thereafter help monitor their development and maximize efficiency within the team
Provide appraisal and areas of improvement to ensure a consistent output for your region
Participate in company meetings and marketing events
Keep up with industry trends and best practices, including utilization of new technology and web resource
Ability to understand and convey business issues and technical concepts
Self-motivated & passionate with ability to work effectively in a highly automated, hectic & collaborative sales environment

Sales Team Lead-prime for Sellers Resume Examples & Samples

Master’s degree in business, math, or related field, MBA considered a plus
3 years work experience in leading a sales team/ business unit and/or product management
1 years people management experience, including hiring, developing and change management
Work experience in delivering technical projects/programs and excellent project management skills
Excellent analytical skills and proven user experience in Excel, Sales Force, Data Warehouse
Strong Sales performance and experience in managing large Seller Accounts (ideally across multiple Marketplaces)
Fluent German and English language skills (verbally and in writing)
Strong Bias for Action, highest standards in diving deep, result-oriented, flexible and experienced to work in a high speed and dynamic environment
You are used to delivering excellent results despite tight deadlines and ambitious targets
Experience in building relationships and driving growth with new and existing customers/partners
Experience in management consulting or account management (buying, product management or business development)
Experience in e-commerce or retail is advantageous but not essential
Experience with databases, SQL and CRM tools is advantageous but not essential

Southeast Vegetable Sales Team Lead-st Louis Resume Examples & Samples

Achieve sales targets for area of responsibility and monitor resource budget (free seed, District Seed Credits, program discounts, etc.)
Select great people through recruiting, hiring and if necessary, terminating employment. Set the direction, assess, motivate, develop, and create a diverse and inclusive environment
Manage and coach the Sales Reps within the area. Provide timely and effective feedback to the team as it relates to their DPR and Business Plan goals and tasks
Assess job performance and take action where appropriate (Challenges/Performance Improvement Plans)
Coach individual Sales Reps by individual task. Task examples: difficult customer service call reports, account settlement, how to relate a value added product to profitability for the grower, expense reports, newsletters, email communication, presentation ability, etc
Coach the team by utilizing designated classroom and in-field instruction to improve specific competencies, skills, and talent as it relates to sales, product, presentation, and district management
Responsible to implement individual Sales Reps developmental plans (DPR process) and provide specific feedback as it relates to situational coaching, business results, and personal/professional growth
Assist the Sales Reps in successfully completing business plans that include setting SMART goals that are aligned with the strategic initiatives of Seminis and those of the respective area
Assist Sales Reps in developing and implementing business strategy and self-improvement of their local team and dealer network
Responsible to assist with all inquiries and concerns promptly. Effective time management and prioritizing tasks is a critical component to success
Build and implement an Area business plan that is aligned with the strategic initiatives of Seminis, the brand value proposition, and local market needs. The business plan will drive core strategy and manage budgeted resources to drive sales and profitability
Utilize this team to manage time, resources, and assist in recruiting and training in the respective area
The Sales Lead is expected to be in the field up to 50% of the time riding with and coaching Sales Reps on selling skills
Monitor business management of the sales area including all budgets, market analysis, production forecasting, allocation plans, and product performance, inventory, and profitability
Manage timely seed delivery objectives for the region by working with appropriate Distribution Manager and operations team
Responsible for proper implementation of all programs and policies. Clearly communicate company policies are not to be changed unless permission has been granted from management
Conduct timely, impactful sales meetings and coordinate weekly communications to your sales team for the continued development of your area
Conduct yourself and your work habits in a manner that is beneficial to Seminis and aligned with the core values and accepted protocol
Minimum of five years of people management, sales, marketing, and/or account management experience preferred
Experience working in the seed/vegetable industry recommended
Ability to pass a background check, substance abuse test, and driving record background check (i.e., moving violations, accidents, license suspension, etc.)
Vegetable Seed knowledge and experience in general agronomics, pest management, and plant physiology desirable

Inside Sales Team Lead-actimize Division Resume Examples & Samples

Generate new business through inbound lead follow up and outbound account prospecting best practices primarily through telephone sales and internet communications
Develop and execute a cold calling strategy to target financial services prospects
Successfully drive team to consistently meet and exceed quota goals and performance objectives through consistent process and performance measurement
Provide feedback internally of “key learnings” from prospects in regards to process, marketing, and product improvements
Actively expand and maintain knowledge of products, industry competitors and market trends/needs
Able to identify/create need, present a compelling vision and clearly articulate the value proposition of NICE Actimize solutions
Create, validate, qualify and close opportunities
Forecast, manage and report pipeline and sales activity
Lead a small team of Inside Sales Professionals
2+ years’ inside sales experience with a track record of consistently building new pipeline in Cloud, SaaS or hosted solution selling
Experience with financial services, particularly anti-money laundering, fraud or compliance solutions a plus
Dynamic self-starter with strong communication skills, “Hunter” mentality and a can-do attitude
Ability to succeed in a quick sales cycle environment
Ability to coach and mentor a team
Ability to be an accountable leader who drives results and streamlines processes

Sales Team Lead-grabcar Resume Examples & Samples

Lead the sales team towards achieving company targets and organize the teams to achieving the targets
Identify new partners opportunities through prospecting
Identify gaps and improve on process and procedure inefficiencies within sales operations
Monitor competition in each market and develop strategies
Tracks sales statistics and submission of sales report for periodical reviews
Ensure that Sales Executives are clear on responsibilities and apply the most recent processes and procedures
Manage tools to track sales operations and targets
Track progress of sales against plans, provide support and coaching to the sales teams as required
Ad-hoc duties as and when required
Candidate must possess at least diploma
At least 3 years of working experience preferably in supervisory role
Adequate Microsoft office and business English skills is required
Deep understanding of a winning team’s DNA; track-record of building well-rounded teams
Go-getter and motivated leader who is able to get things done. One who is willing to both lead and be hands-on as needed and proactively assume responsibilities and ownership
Ability to work independently and deal effectively with complex, changing, and ambiguous environments
Highly driven, goal-oriented, independent personality and able to work under pressure
Fun, high-energy personality. Great team player who works well in collaborative situations
Strong Excel skills is an advantage

Inside Sales Team Lead Resume Examples & Samples

Manage sales channel day-to-day work, assignments, training, and sales improvements; ensure metrics and service standards are met for optimum customer experience
Identify, create, monitor, and maintain key performance indicators including but not limited to team productivity, quality audits, and departmental policy procedures
Analyze and interpret campaign results to derive insights for cross-functional distribution & present to other members of the management team
Maintain current knowledge of call center operations issues and trends through education, seminars, and research
Post Secondary Degree/Diploma in a Sales or Marketing program or equivalent work experience is required. Prior management, customer service & hiring experience
Strong presentation skills and an ability to effectively communicate
Excellent interpersonal skills and the ability to work well within team

Sales Team Lead Resume Examples & Samples

Be able to clearly sell/sign-up and achieve all product features of the business from acquisition sales, retention, online reservations adoption, and upsells across all product types and tiers
Maximize company sales growth and profitability by supporting the sales managers and sales team, in order to achieve daily sales goals
Maintain an awareness of all available resources for training and development
Coach market manager associates on exceptional sales performance
Provide specific feedback about performance directly to associates and share observations with the sales manager
Maintain a strong, visible and positive presence on the sales floor Assist the sales manager to train and develop sales associates in all operations, sales skills, customer service skills and product knowledge
In coordination with the sales manager, help manage the closing efforts of the team
Communicate regularly with the sales managers concerning all aspects of sales, training opportunities, customer reaction, and sales associates’ performance
Communicate business sales goals and work effectively with all market manager associates in order to meet these goals
Coordinate with Rezovation’s sales team to identify cross-sell opportunities
Conduct daily morning huddles and end-of-day sales recap discussions with sales associates
Promote a strong sense of teamwork by working together effectively, respectfully and efficiently with all associates
High Volume outbound calling to manage/up-sell existing customers, prospective customers and conduct call campaigns in support of sales events and other marketing activities Document every contact with customers and prospects in Salesforce.com
Grasp technology service solutions and maintain an understanding of our marketplace including competitors
Excellent Microsoft Office skills (Excel, PowerPoint, Word) and organizational skills
Solid understanding of Internet technologies Strong written and verbal communication skills
Ability to work in fast-paced, rapidly changing business environment
Demonstrates traits of a leader
High school diploma/GED or equivalent (Bachelor’s Degree in related field preferred)
Demonstrate creative problem solving to maintain a solutions-oriented focus

Sales Team Lead-market Hall Resume Examples & Samples

Your working base is the shop floor where you lead by example every day, supporting, challenging and coaching co-workers
Together with your team, you focus on putting the customer first in everything you do within the store shop. Every customer must have a shopping experience that exceeds his or her expectations
You take full responsibility for ensuring your shop is in excellent shape as new and fully stocked, and with the four merchandising basics in place at all times (priced, clean, well assembled and available)
Together with your shopkeeper, you take responsibility for your department goals and ensure your action plan is in place and communicated clearly to them
You follow up and take action accordingly by using proven solutions and good examples. You define your individual contribution and goals for delivering the department plan
You are proactive in finding opportunities and acting on them to maximize sales through understanding customers and the local market and keeping an eye on competition
You act quickly on commercial opportunities; changing availability of products (overstock and out of stock) and customer feedback (10 most asked questions)
You actively work towards fulfilling the four tasks of the IKEA store: to act as a highly efficient, and staffed sales mechanism; to show home furnishing solutions full of inspiring home furnishing ideas; to serve as a well-qualified home furnishing specialist; and to provide a day out for the whole family
You execute meaningful actions that are based on the outcome of a key performance indicator analysis
You actively promote the IKEA social and environmental commitment and work with your team to understand how, together, you can contribute to sustainability
Assuming responsibility for other tasks as they arise
1-2 years IKEA experience including internal training programs or 2-3 years retail supervisory experience
Ability to lift 50-100 lbs. (25-50 kg)
Ability to work in a physically demanding warehouse and fast-paced retail environment
Open and flexible availability (weekdays, evenings, weekends, and holidays)
You are good at prioritizing and organizing your work and the work of others using commercial priorities in order to make the most efficient use of time available
You have a proven record as a problem-solver and a decision-maker who excels in a fast-paced retail environment
Passionate about growing business and people together using the experience and skills of our people in the best way
Ability to independently prioritize and organize own work in line with agreed department action plans
Self-reliant and motivated with a proven ability to work as part of a larger team
Quick learner who is easily able to adapt to changing demands
Experience of working in a high volume and fast-paced retail environment is considered an asset
Experience of working in a multi-tasking environment is considered an asset
Experience of working with other departments is considered an asset
Strong leadership abilities and communication skills
Interest and knowledge of home furnishings

Sales Team Lead Resume Examples & Samples

Maximize company sales growth and profitability by supporting the sales managers and sales team, in order to deliver an engaged experience to every customer, every time
Partner with the sales manager to maintain store sales and service goals and standards
Assist the sales manager in maximizing sales floor coverage being sensitive to productivity in all areas of the store
Coach sales associates on compliance and adherence to consistent company processes
Maintain a strong, visible and positive presence on the sales floor
Assist the sales manager to train and develop sales associates in all operations, sales skills, customer service skills and product knowledge
In coordination with the merchandising manager and merchandising team lead, ensure product on the sales floor is stocked appropriately and available for customers to purchase
Maintain an awareness of the sales floor and direct the sales team to maintain all store displays and uprights/shelves in between customer interactions
Promote the brand by engaging the customer and staff in creative activities and demonstrations and sharing product expertise
In coordination with the sales managers and merchandising team lead, manage the closing efforts of the store
Ensure the store Point of Sale (POS) system and related equipment is in working order
Maintain an awareness of all product information and status, intranet communications, and current advertising and marketing initiatives and communicate all pertinent information to store associates
Actively engage customers, remain attentive to customer needs and coordinate with the sales managers to proactively solve difficult or complicated customer issues
Communicate regularly with the sales managers concerning all aspects of sales, training opportunities, customer reaction, traffic on the sales floor and sales associates’ performance
Communicate store and company sales goals and work effectively with all sales associates in order to meet these goals
Communicate effectively and efficiently with all company associates in both written and verbal form
Actively participate in store meetings and training sessions
Previous customer service/retail/management experience preferred
Good reading, written and verbal language skills (English)
Must be available to work a flexible schedule including weekends and holidays

Sales Team Lead Resume Examples & Samples

Lead and develop customer relationship; Main point of contact to Sales Director and other departments on customer strategy
Responsible for customer product, price and brand strategy
Manage short term and long term representative relationships
Assist with product innovation & drive cost changes
Develop and execute sales strategies to profitably grow all assigned brands
Implement comprehensive retail sales & marketing programs
Be an expert at assigned account’s system to collect data to analyze sales trends, manage forecasts and identify opportunities
Coordinate and manage retail modulars and off-shelf displays to effectively optimize sales growth
Evaluate competitive products, pricing, promotions and sales strategies
Interface with CPFR, Demand Planners, Customer Service and Supply Chain and to ensure inventory forecasts are in place for retail accounts
Collaborate with Customer Marketing and Brand Management on product pricing, promotions, advertising, and new product introductions
Assist in the development of targeted national and regional media campaigns and promotions
Control annual assigned promotional budget
Effectively manage direct reports

Inside Sales Team Lead Mississauga Resume Examples & Samples

Responsible for recruiting, training, managing and monitoring sales agents so that they have the skills and knowledge to meet all sales objectives through different forms of coaching
Provide consistent, visible, timely, and effective communication to team on team goals and objectives and progress toward those goals
Evaluate sales channel processes and procedures; suggest and implement methods to minimize costs and to improve operations, efficiency, and service to internal and external customers
Responsible for providing reports on various aspects of channel performance to other members of the management team. Reports would include Sales performance, Operational cost performance & operational performance reports
Bilingualism French/English an asset
Ability to maximize resources to accomplish key metrics
Sales/account management experience in the business market
Willingness and desire to create a team learning environment and to foster a positive, fulfilling work environment
Demonstrated willingness, desire, and ability to supervise with aptitude for coaching, mentoring, training, and developing teammate performance
Demonstrated strengths in organizational skills, attention-to-detail, follow-through, analytical, reasoning, critical thinking, and problem-solving skills
Extensive knowledge of telecommunication services in the small business market
Energetic self-starter who thrives in a face-paced environment
Strong negotiation experience
Advanced proficiency both MS Excel and Power Point

Inside Sales Team Lead Resume Examples & Samples

Direct management responsibilities which includes
Successfully drive team to consistently meet and exceed quota goals and performance objectives through 1:1 coaching
Frequently assist team on sales calls as a “player coach” to drive pipeline to the field and inside sales team
Knowledge of the sales cycle, from lead generation to closure
Ensure optimal productivity requirements are met through weekly activity and pipeline reviews
Deliver swift communication to prospects, customers, partners and others with interest in Check Point solutions
Skillfully develop and convey a thorough understanding of Check Point products to the prospects/partners critical business needs
Provide feedback to appropriate internal organizations based upon “key learnings” from partners and prospects in regards to process and/or product improvements
Pipeline forecasting, reporting, business planning, develop and refine existing processes to ensure business efficiency, and manage day-to-day activity of reps within assigned accounts / territory
2-5 years inside sales management experience
Experience in making cold calls in the information technology industry
Proficient in Word, Excel, Outlook
Salesforce.com experience necessary
Able to manage time, leads, and produce results

Senior Inside Sales Team Lead-ebu Resume Examples & Samples

Provide prompt and correct responses to technical application related questions
Respond to technical questions that come in on the technical support line and web based email
Work with Product Management and Engineering to further product knowledge
Handle basic level technical application questions from customers and provide timely follow-up
Work with Quality Assurance to ensure accurate and timely responses to quality issues
Field quality related issues and monitor and track progress through system

Customer & Sales Team Lead Resume Examples & Samples

Ensures that customer service call center is maintaining workflow and standards are being met by: proper staff scheduling; monitoring of staff activity for quality and quantity standards, and assisting in taking customer calls when necessary. Must perform all duties and responsibilities of those who report to this position
Assists in staff development through training, counseling and establishment and monitoring of staff and individual goals
Assists in the preparation and delivery of established progressive disciplinary action with the assistance of the Customer Service Supervisor. Resolves staff questions and concerns in a timely manner
Handle Workflow based on pre-set priorities with special attention to “peak times.”
Plan and run weekly team meetings, monthly reviews, and weekly one on one meeting with staff

Tracker Boat Sales Team Lead Resume Examples & Samples

Insure a pleasant and productive shopping experience for all customers
Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.)
2-4 years in Retail Sales / Supervision experience is a plus

Sales Team Lead Resume Examples & Samples

5+ years related experience in sales, marketing or business
Experience as designated account manager, preferably CPG, required
Previous experience in sales and account management
Experience with advanced analytics, consumer research, statistics, and marketing mix analysis
Experience as designated account manager, preferably CPG
Strong, collaborative leadership of cross-functional teams, including driving change
Strong written and oral communication, including ability to develop and deliver executive-level presentations
Retail strategy & execution
Working knowledge of the beer industry and beer distribution
Industry networking ability (retail and alcoholic beverage)

Direct Sales, Team Lead Resume Examples & Samples

Motivate, inspire and develop SDRs and Sales Reps to meet and exceed performance goals
Play a hands-on role in coaching sales reps on sales skills, product and industry knowledge
Play an active role in sales deals, attending meetings with your reps in-market and reporting back to the business as the ‘voice of the customer&#8217
Be responsible for upholding team and office culture, providing leadership, guidance, and support
Manage end to end team revenue pipeline (new business)
Develop and execute industry initiatives to drive new sales
Work closely with Global SDR Programme Manager to ensure SDRs are working to and improving on best practice for the APAC region
Apply a data-driven approach to analyze the success of the SDR and NBS team, allowing you to pivot tactics and approach accordingly
Provide regular reporting to sales and key partners on performance
At least 2-5 years of experience in a sales role
Past management and coaching experience is essential
Consistent experience meeting and exceeding sales goals
Demonstrated ability to coach, mentor, and develop teammates
Strong knowledge of the digital advertising industry
Ability to work cross-functionally, lead projects, and drive results
Excellent knowledge of the digital advertising industry
Competitive salary with bonus and commission,
Opportunity to win the coveted Golden Kangaroo

Sales Team Lead, Hardlines Resume Examples & Samples

5+ years of successful enterprise class sales experience, preferably in the eCommerce, on-line advertising, retail technology, or SaaS software industries
Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach is required
2+ years of line management experience and a track record of developing sales professionals
Packaged Consumer Good Sales or Account Management experience
MBA from a top university
Experience in top Ecommerce company

Treasury Management Sales Team Lead Resume Examples & Samples

10 years of progressively responsible work experience in a treasury management environment directly related to the work of the position
Certified Treasury Professional (CTP) preferred
7 years experience in a Treasury Management sales leadership environment with demonstrated knowledge and understanding of operational, regulatory, financial and technological solutions that are consistent with strategic Treasury Management objectives
Proven ability to achieve established sales and client satisfaction goals
Demonstrated understanding of treasury management products and services, bank operations, accounting, financial analysis, bank regulations, commercial banking products and competitive environment
Concise and effective communication (oral, presentation, written), interviewing techniques for extracting/validation factual information; interaction with clients, management, industry peer and business groups
Ability to answer complex operational and technical questions; develop alternative options/solutions, resolve discrepancies through the application of established analytical methodology or procedures
Strong knowledge of MS Office:Excel, Word, PowerPoint
Knowledge of federal and state laws and regulations relating to bank products

Sales Team Lead-direct Resume Examples & Samples

Coaching & Mentoring - Work with MP's that are under-performing and newer MP’s that require more attention
Develops strategies for building and effectively managing pipelines utilizing effective sales techniques
Assist
Assist in training, development, and performance management
Sales Call Observations - Work with the sales manager to review calls and coach team
Sales Meetings - Assist manager with sales meetings
Assist with interviewing (with manager) to develop hiring skills and interviewing
Prospect all types of leads (including; internet and outbound calls)
Enters borrower information into Encompass
Runs credit report and submits loans application to DU/LP
Sends out preliminary loan disclosures and applications to borrowers
Requests necessary documents from borrowers for complete loan submission to processing
Follows up on all leads, ensures proper status is reflected on pipeline
Submits loan files to the Closing Coordinators
Must have at least 2 years of recent mortgage sales experience in a call center environment
Must command excellent knowledge of all areas of mortgage sales
Must possess the ability to communicate professionally, demonstrate exceptional customer service and technical skills
Must be team oriented and possess leadership skills
Enthusiastic, Passionate, Positive Attitude, Team Player
Well-Rounded Mortgage Professional – Production, Conversion Metric, Compliance, Exceptional External and Internal Customer Service Skills

Direct Sales Team Lead-uho Resume Examples & Samples

This person will be responsible for coaching, recruiting, compliance, and adherence to schedules and policies
Demonstrates the ability to teach and coach to improve sales performance
Active listener
Full knowledge of call center processes and procedures
Excellent product knowledge
High School Diploma / GED required
Experience in team interactions and improvement methods (i.e. Coaching, Quality, Productivity) required
3-5 years of supervisory experience preferred
2+ years of Call Center Customer Service experience required
Able to obtain Health Insurance License within 30 days of hire
Must be able to work any hours the department is open
Must be able to work well under pressure and in ambiguous situation
Must be able to manage workload wisely by putting effort and time where it is needed most
Working knowledge of MS Word and Excel

Inside Sales Team Lead Resume Examples & Samples

Take on responsibility of leading the Inside Sales team aligned to the FSI vertical
Support your field sales account managers by providing quotes and pricing and by responding to sales inquiries
Manage and close part of the team's pipeline
Generate new business opportunities in your assigned region
Schedule appointments and other activities as requested by your field sales account manager
Keep detailed and accurate notes of all sales-related activities in our customer contact database; schedule follow-up activities as needed
Work with Finance, Bid Desk, Legal, and Operations teams across the region to facilitate deals and make sure all necessary information is provided
Experience working in the senior inside sales capacity, ideally with customers in the FSI vertical
Demonstrated success in a similar technology or software sales support position (outside sales, inside sales, telesales, or sales administration); record of achieving sales goals
Ability to work on your own and to close deals over the phone
Ability to build long-term relationships with customers by establishing trust and credibility

Dropbox Direct Sales Team Lead Resume Examples & Samples

Identify best practices and provide insight to QC
Direct, B2B or telesales experience required, preferably selling into businesses (100 - 1000)
Two or more years of management/supervisory experience OR equivalent in a telesales environment OR currently holds a MarketStar Coach or Team Lead position
Results-oriented with the ability to motivate others and drive performance
Must have an adaptive management style and the ability to work at micro and macro levels
Proficiency with Microsoft Office and relevant computer software and hardware
All new hires must pass a pre-employment background check and drug screen (upon job offer)
You will be expected to successfully pass both typing and writing assessments