Sales Agent Resume Samples
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Sales Agent Resume Samples
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IJ
I Jakubowski
Irwin
Jakubowski
966 Sasha Knoll
Chicago
IL
+1 (555) 823 1767
966 Sasha Knoll
Chicago
IL
Phone
p
+1 (555) 823 1767
Experience
Experience
San Francisco, CA
Sales Agent
San Francisco, CA
Kovacek and Sons
San Francisco, CA
Sales Agent
- Develop and maintain a professional presence in the communities in which you work
- Assist the Restaurant Reservations Manager in preparing reports and statistics
- Any other duties as may reasonably be requested by the management team including assistance for large events or hotel functions
- Create and execute certification plans to gain approval by the UCDMO and other certifying agencies
- Diligent work ethic and interest in working in a fast-paced environment
- Achieve and maintain set performance metrics while providing best-in-class service
- Work with peers, managers to ensure that proven sales techniques are followed and enhanced
Phoenix, AZ
Retail Sales Agent
Phoenix, AZ
Stehr-Schuppe
Phoenix, AZ
Retail Sales Agent
- Assist Retail Manager with any inventory counts
- Processes customer payments accurately and balances daily transactions according to established cash management procedures
- Perform outside marketing activities to drive new customer opportunities
- Performs other duties as assigned
- Exercises positive and cooperative behavior that promotes teamwork
- Assist in daily replenishment of back stocked product to the sales floor
- Participate in physical inventory counts, handle markdowns, transfers and adjustment paperwork as directed to reduce shrink
present
New York, NY
Reservations Sales Agent
New York, NY
Oberbrunner and Sons
present
New York, NY
Reservations Sales Agent
present
- Perform other related tasks as assigned by management
- Maintain a clean and neat appearance and work area at all times
- Assist with reservations and general hotel enquiries in a professional manner
- Knowledge of the hotel property management systems
- To ensure that the hotel is communicated to on a daily basis in regards to V.I.P’s, Arrivals and Management to greet etc
- To liaise with the Management and team in order to ensure the smooth operation of Revenue processes and functions within the resort
- To make sure that all LQA standards are followed and met
Education
Education
Bachelor’s Degree in Accuracy
Bachelor’s Degree in Accuracy
Central Michigan University
Bachelor’s Degree in Accuracy
Skills
Skills
- Problem solving skills with the ability to look for root causes and implementable, workable solutions
- Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas
- Ability to conduct oneself in a professional, ethical and unbiased manner at all times
- The ability to pick up new skills quickly
- Excellent time management skills, including the ability to organize and manage multiple priorities
- A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
- Basic computer skills, including knowledge of Microsoft Windows,
- Driven, disciplined, resilient, achievement-focused, coachable professional
- Ability to work effectively both as an individual and a member of a team
- Ability to work any of the seven days of the week and holidays
15 Sales Agent resume templates
Read our complete resume writing guides
1
Reservation Sales Agent Resume Examples & Samples
- Motivated by incentive-based environment
- Minimum 1 year of sales or service experience in a high volume environment
- Proven service and consultative skills
- Strong verbal, interpersonal and listening skills
- Proven ability to develop effective relationships and partnerships
- Ability to be flexible with work schedule, to support the following operating hours Monday through Sunday 6:30 am to 11:00 pm
- Demonstrated knowledge of Travel Agency processes 3 years of sales experience in a service-oriented environment
- Demonstrated knowledge of Walt Disney World products and services
- Proven bilingual skills (Spanish, Portuguese, French)
- Proven ability to be comfortable with asking open ended questions and explaining product options
- Proven ability to analyze complex Guest requirements, including special itinerary planning needs to provide an optimal Disney solution
- Proven ability to work in a structured environment
2
Ticket Sales Agent Resume Examples & Samples
- Prior experience with RPOS - preferred
- Conversational in a foreign language - preferred
- Able to work a flexible schedule including nights, weekends, and holidays
3
Ticket Sales Agent Resume Examples & Samples
- Accurately and efficiently process lift access products while capturing guest data
- Professionally assist and follow through with resolution of guest complaints, handle concerns and suggestions
- Perform daily sales and closing and be held responsible for your end of day point of sale audit
- Perform other duties as appropriate
- Provide the "Experience of a Lifetime" for our Guest and fellow Employees!
- Typing skills with an emphasis on data collection
- Ability to answer questions and speak intelligently about all resort products
- Ability to develop a quick rapport with clients
- Ability to stay calm in busy and stressful situations
- Outdoor Enthusiasts
4
Ticket Sales Agent / Summer Seasonal Resume Examples & Samples
- Proficient at multi tasking in high volume sales environment and able to adapt to changing sales systems
- Produce neat, organized, and accurate cash turn in and auditing reports
- Assist both external and internal customers in making choices regarding activities with a welcoming, helpful manner. Understand, employ and support department operations and company policies and procedures
5
PCF Sales Agent Resume Examples & Samples
- Independently conduct sales activities in the stories. Participate in sales blitzes and other events
- Provide an exceptional experience for clients
- Conduct business in a pleasant, courteous and professional manner
- Demonstrate the behaviors and activities as outlined in the service standards
- Greet clients in the store, identify client’s immediate needs and directing them to colleagues as appropriate
- Open and service clients’ accounts and products
- Respond to client requests, when necessary make referrals to alternate channels to full customer requests
- Discuss client goals and leverage tools available
- Clearly and concisely communicate PCF offers to clients
- Participating in regularly scheduled Sales Force meetings
- Dedicating time to personal learning and development as guided by the Individual Development Plan and regulatory learning requirements
- Participating in a one-on-one coaching session with your manager to review overall performance
- Contributing to effective team building through out the Area or Region. Maintaining effective working relationships with team members and CIBC/PCF colleagues and partners.(ie. Store Staff)
- Sales and customer service experience in the retail and/or financial industry considered an asset
- Proven track record in sales, proactive selling skills
- Comfortable approaching customers in the grocery aisle
- Results-oriented individual who thrives on PROACTIVE SELLING in a retail sales environment
- Possesses outstanding communication and interpersonal skills
- Must be outgoing, enthusiastic and confident to be able to handle repeated rejection effectively
- Basic Problem solving skills sufficient to systematically identify, analyze and generate alternatives to address/resolve client issues/problems
- Strong influencing and negotiating skills in order to identify client needs through probing questions
- Through product knowledge confidently recommend the appropriate bank account product offer, sale
- Ability to manage one's own time, stress, work style and self-development
- Establish a personal sales action plan in order to achieve aggressive sales targets
- Product knowledge processing for personal deposit and investment products/ SBA and Mortgages
- Ability to explain and sell self-service banking products (IE. on-line banking, bank machines, Interac Direct Payment, Telephone Banking)
6
Vail Ticket & Pass Sales Agent Resume Examples & Samples
- Communicate professionally with internal and external guests both in-person and over the phone
- Daily use of point-of-sale computer, data base access and informational systems
- Supply administrative and phone support for your office location
- Produce and redeem wholesale, travel agent and advance purchased lift tickets and passes
- Resolve guest product/ticket issues and perform refunds under guidance of management
- Responsible for maintaining well-stocked and clean sales area and lobby
- Reconcile cash and receipts at end of shift
- Maintain professional appearance and attendance record that reflects the Vail Resorts Standards
- Strong computer skills (Windows XP) - required
- Previous point-of-sale computer experience - preferred
- Prefer good organizational skills and strong background in cash handling - preferred
- Accounting background, phone reservations experience and conversational Spanish - preferred
- Ability to commit to entire season, including weekends and holidays - required.
7
Inside Sales Agent Resume Examples & Samples
- Quote and sell automobile, homeowners and umbrella insurance products. Follow-up on missing information to close insurance sales via phone or email to prospective clients
- Attend required training and continuing education requirements to maintain active Property Casualty licenses
- High school diploma or equivalent work experience
- Candidates will be required to gain their Property & Casualty License within 30 days of hire. Training and continuing education credits will be provided
- Post-Secondary education
- Excellent interpersonal, listening and communication skills
- Prior experience within a contact center or customer service
- Ability and attitude to thrive in a high-paced, metric driven environment
- Previous sales experience a plus!
8
Ticket & Pass Sales Agent Resume Examples & Samples
- Perform daily sales and closing procedures and be held responsible for your end of day point of sale audit
- Multi-task - interact with guests and perform computer sales functions at the same time
- Conversational in a second language – Spanish preferred
- Above average typing skills
- Prior experience with Vail POS software
9
Entry Central Sales Agent Resume Examples & Samples
- Provide outstanding customer service relating to ski rentals
- Confirm guests reservations via inbound and outbound phone, email and written forms
- Effectively and accurately enter reservations for Central Reservation and Travel Agent Guests
- Point Person for communicating to guests where our ski shops are located
- Customer service experience - required
- Ski and snowboard knowledge - preferred
- High School Diploma or Equivalent - required
- Some College coursework - preferred
- English fluency - required
- Spanish fluency - preferred
- Proficient in Microsoft Office products; Word, Excel, Outlook and PowerPoint - required
10
Lead Product Sales Agent Resume Examples & Samples
- Oversee agents’ transactions to ensure accuracy and protocol compliance
- Assist in the training of PSS entry and intermediate agents
- Open and close sales locations
- Accurately and efficiently process lift access products, activity products and/or ski school products while capturing guest data in person or over the phone
- Request and input guest data for every transaction
- Ability to learn, understand and effectively communicate with the guest about multiple product types and easily adapt to changing pricing and product offerings
- Ability to handle high volume of guest interaction while delivering exceptional service; internal & external
- Create a fun and professional work experience while communicating in a courteous and respectful manner
- Professionally assist and follow through with resolution of guest complaints, concerns and suggestions
- Participate in resort and departmental trainings and development courses as required
- Take initiative to perform duties which facilitate operations and maintain cleanliness of work area while paying attention to detail
- Promote, embrace and adhere to Vail Resort’s Mission and Values; provide a safe work environment; implement Vail Resort’s mountain service essentials, strategies, policies and procedures
11
Disney Reservation Center Sales Agent Resume Examples & Samples
- You must be at least 18 years of age to be considered for this role
- Proven 2 plus years of sales experience in a service-oriented environment (Not a requirement)
- Demonstrative strong service and consultative skills
- Demonstrated strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems
- Demonstrated strong verbal, interpersonal and listening skills
- Demonstrated ability to develop effective relationships and partnerships
- Demonstrated ability to work in a structured environment
- Ability to be flexible with work schedule, to support the following operating hours Monday through Sunday 7:00 am to 10:00 pm
- This role is Part Time and requires full availability for any shift-including nights and holidays we require full availability and the ability to work more than three days per week
- Proven Bilingual Skills (Spanish)
- Proven Sales experience in a call center environment
- Demonstrated detailed knowledge of Disneyland Resort
- Demonstrated knowledge of the Travel Trade Industry
- Proven strong sales and closing skills and the ability to overcome objections
- Proven ability to be comfortable with asking questions and explaining product options
- Proven ability to analyze complex Guest requirements
- Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
12
Ticket & Pass Sales Agent Resume Examples & Samples
- Responsible for keeping a well stocked and organized ticket window station
- Maintain a fun, positive and supportive teamwork environment
- Daily computer usage
- Maintain a professional attendance record
13
Ticket & Pass Sales Agent Resume Examples & Samples
- High School dipoloma or equivalent - preferred
- Proficient in MS applications and/or POS systems
- Previous guest service experience - preferred
- Cash handling experience - preferred
- Commit to working the entire winter season
14
Ticket & Pass Sales Agent Resume Examples & Samples
- Ability to handle high volumes of customer interaction while delivering exceptional service, internal & external
- Fun, outgoing personality traits
- Take timeliness and deliverable tasks seriously
- Independent
- Previous guest service experience
15
Reservations Sales Agent Resume Examples & Samples
- Provide assigned international wholesalers with a “one-stop-shop” sales desk for all Mountain Resorts, assisting them in booking complete vacation packages for their clients
- Maintain professional relationships and provide excellent customer service with account holders by answering all quotes, reservation requests and other inquiries by e-mail or phone
- Convert opportunities into sales in order to meet monthly sales and revenue goals for the department and Resorts
- Learn details about a variety of products and services offered and accurately relay that knowledge to our guests, utilizing several different systems throughout the work day
- Follow up on all aspects of account-related issues, including commissions, payments, and other guest service issues as they arise, working with other internal departments as necessary
- Call center, hospitality or sales experience required
- Data entry, MS Office Suite, PM software experience preferred: Tour Partner, RPOS, LMS
- Excellent command of the English language, both written and spoken; 2nd language proficiency (Spanish and/or Portuguese) required
- Account management and/or intermediate-level accounting skills
- Must be able to work on the phone and computer for long periods of time
- Flexible schedule, exceptional time management and attention to detail
- The ability to multitask
16
Virtual Sales Agent Resume Examples & Samples
- Minimum 6 months experience working in a performance driven role with specific sales metrics/goals
- Minimum 6 months experience in a role requiring you to work well with people, negotiate, overcome objections, and/or upsell/cross-sell
- Computer proficiency, including ability to easily navigate and toggle between multiple screens, talk and type at the same time, and troubleshoot basic computer issues
- Must live in the Boulder/Broomfield/Denver area in Colorado or the Salt Lake City area in Utah, with the ability to attend 2 -weeks of initial onsite training during a three week period
- Minimum 6 months experience in the Travel Agent industry
- Prior work at home experience
- Past virtual training experience, which required you to complete self-paced modules
- A passion for skiing or familiarity with our mountain resorts
- High speed wired internet connection (wireless is not permitted)
17
Ticket & Pass Sales Agent Resume Examples & Samples
- Be responsible for your end of day Resort Point of Sales balance and audit
- Prior experience with Resort Point of Sale software
- Experience in a resort setting
18
Sales Agent Resume Examples & Samples
- Develop and maximize your territory by focusing on strategic selling techniques and salon growth
- Building lasting relationships with key salons and account base within the area
- Achieving sales targets - revenue sales and distribution
19
Front Range Pass Sales Agent Resume Examples & Samples
- Proven ability to maintain current product and pricing knowledge for applicable products as well as ability to explain to guests any changes in services, products and/or discontinuances
- Willingness to constantly self train on new procedures, systems, etc
- Ability to audit guest applications for completion and accuracy, as well as follow up with guests when additional information is required
- Perform accurate shift closing responsibilities as defined by company accounting policy
- Shift flexibility including mandatory weekends
20
Ticket Sales Agent Resume Examples & Samples
- Knowledge of the Resort and surrounding community, all in an effort to satisfy and exceed guest expectations while ensuring a world class Resort experience
- Responsible for daily sales and information on all Vail Resort products
- Adhere to departmental and company written and verbal policies and procedures as designated by management
- Resolve guest ticket problems; perform refunds under the guidance of the management team; when appropriate, handle guest concerns and suggestions
- Establish personal strengths and weaknesses through self-assessment and on going feedback from management team; participate in self-improvement/ development programs
- Cross train and work in all areas and locations of Product Sales and Services
- High school diploma or equivalent is required- College Degree preferred
- Proficient on Microsoft applications
- RPOS experience - Preferred
- Experience working in a guest service job - Preferred
- Ability to communicate fluently (written and oral) in English
21
Inside Sales Agent Resume Examples & Samples
- Drive volume business sales: Sells Cloud-based Surveillance (SmartOffice) services and products via telesales with ability to meet and exceed stated sales quota
- Create, build, and nurture customer relationships for assigned accounts
- Provide product demonstrations via web sessions
- Provide forecast for assigned deals and ensure forecast and pipeline accuracy
- Generate volume business pipeline: Execute effective prospecting efforts to maximize coverage of defined accounts
- Drive proactive outbound call activity into net new contacts
- Support growth of Comcast Business by introducing customer to new products, higher tiers of service, etc. on all eligible calls
- Provide prompt resolution to customers via telephone and/or e-mail to assist with a variety of customer inquiries and issues
- Leverage a variety of software applications to manage customer account information and diagnose and resolve technical difficulties
- Communicate effectively with customers in a professional manner while setting accurate expectations newly purchased product delivery and, adoption training and for issue resolution
- Recognize and diffuse difficult customer situations utilizing all resources, interpersonal and negotiating skills to come to resolution
- Ability to articulate the Comcast Cloud Business Solutions value proposition clearly in an industry context and to listen actively to customers to identify prioritized customer needs
22
Ticket Sales Agent Resume Examples & Samples
- Accurately and efficiently process lift access and activity products
- Processing accurate Resort Point of Sales transactions
- Creating a fun and professional work experience while communicating in a respectful manner
- Perform daily sales and closing procedures
- Familiarity with Heavenly
23
Front Range Sales Agent Resume Examples & Samples
- Motivation to meet and exceed sales goals
- Proven ability to meet deadlines, juggle multiple projects and work independently in a varying paced environment
- Proactive, “can-do” attitude
- Ability to use critical thinking and problem solving skills
- Ability to contribute to an overall positive work environment
- Availability to work during key weekends and holidays
- Availability to work at the corporate office as needed
- Able to stand 8 hours
24
Children s Center Ticket Sales Agent Resume Examples & Samples
- To deliver outstanding guest service, provide quality information
- Accurately and efficiently process lift access products and Children's Ski and Snowboard School products while capturing guest data
- Focus - on line reservations process and implementation
- Perform accurate cash handling and follow proper departmental procedures
- Resolve any ticketing issues or on-line reservation problems; perform refunds under the guidance of the management team; when appropriate handle guest concerns and suggestions
- Assist with other details and responsibilities in the Children's Center such as the 3-6 program area and rentals
- High school diploma or equivalent - required
- Ability to communicate fluently (written and oral) in English - required
- Excellent communication skills and professional telephone etiquette - required
- Ability to multi task - required
- Able to handle a very busy environment - required
- Basic alpine and snowboard terminology - required
- Previous experience working with children and parents - required
- Previous experience working in a guest service position - preferred
- Ability to pay attention to details - preferred
- Team player with above average communication, guest service and organizational skills - preferred
- Spanish extremely helpful - preferred
25
Licensed Sales Agent Resume Examples & Samples
- Initiates outbound prospect calls and accepting inbound prospect calls with a sales objective
- Provides complete and accurate information to prospects on the benefits and features of our PRPP and VRSP product with in a professional and efficient manner
- Gathers and precisely records all customer information required to process applications
- Assists customers the applications and implementation as required over the phone or via email
- Escalates issues, concerns and trends to Business management
- Carries out special projects and assignments as required
- Financial Security Advisor, Group Insurance Advisor or equivalent
- Ability to follow through and pay attention to details
- Strong interpersonal and communication skills (verbal/ written) in English and French
- Experience in a telephone and/or insurance sales role
- Sound understanding of group retirement solutions
- Excellent PC skills, specifically MS office (Word, Excel, PowerPoint)
- Post-secondary degree or equivalent business experience
- Must be available for shifts between the hours of 8:00 a.m. - 8:00 p.m, Monday to Friday
26
Reservations Sales Agent Resume Examples & Samples
- Maintains a regular pattern of sales calls and ensures no calls are left unanswered, when received through our Automatic Call Distribution system (ACD)
- Record and process reservations made by phone/fax/email, website and GDS
- Maintain a high level of product and service knowledge about all IHG DFC Hotels, Restaurants and Golf Club and all IHG Hotels in your region
- Maintain knowledge of special rates/ offers/ promotions
- Maintains high quality of correspondence and accuracy of information input into reservations while ensuring timeliness of correspondence
- Maintain high Signature test call scores
- Process amendments to reservations such as extensions, early departures, etc. based on availability and strategies
- 1 year call-centre or hotel experience
- Minimum secondary education completed
- Knowledge of Arabic language is a mandatory
- Ability to work both independently and within a team environment
27
In House Sales Agent Resume Examples & Samples
- Must possess people skills, professional appearance and team oriented attitude
- Must have a minimum High School Diploma or GED. College degree preferred
- Prior Wyndham experience preferred
- Sales experience preferred; Timeshare experience is beneficial
- MUST POSSESS OR BE ABLE TO OBTAIN A HAWAII REAL ESTATE LICENSE
28
Telephone Sales Agent Resume Examples & Samples
- Previous F&B experience, preferred
- Medium work - Exerting up to 50 pounds of force occasionally, and up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
- Ability to seat during long periods of time
- Fully bilingual (English & Spanish)
- Must possess a valid Health Certificate and throat culture and Good Conduct Certificate
- Previous telephone sales experience preferred
29
Entry Level Sales Agent Resume Examples & Samples
- Responsible for booking new owners face to face to offer them an opportunity become a member of WorldMark by Wyndham
- Greet prospective clients/members and provide them with brief information about the resort, resort site activities and services, and activities in the area
- Must maintain above budget penetration rate of new owners and ensure that the overall penetration of the site is above budgeted %
- Ability to motivate team members and uplift performance of others as well as yourself is a must; display leadership qualities
- Must be able to work days, nights, weekends, and holidays
30
Home Based Reservation Sales Agent Resume Examples & Samples
- Sales and customer service representative for our unique collection of world class resorts and city centre hotels
- A brand ambassador serving as the primary contact between our guests and our luxury properties
- Identifying sales opportunities to maximize company profitability
- Surpass targets and goals by influencing customer experiences
- Communicate confidently with a professional presence
- Actively listen while using multiple computerized applications
- Must reside outside of the Greater Moncton, Dieppe and Riverview area and be within a 3 hour drive of our centre
31
Reservations Sales Agent Resume Examples & Samples
- Process all reservation requests, changes and cancellations received by phone, fax, telex, mail, internally
- Ascertain callers' needs through open-ended questions
- Describe room accommodations and all amenities
- Obtain all designated information to book a reservation
- Accommodate special requests and designate such in system
- Access guest history records to best service guests; maintain accurate information in guest history files
- Maximize rate for all reservations
- Promote and sell holiday and other packages to callers requesting reservations on designated dates
- Assist callers with dining room reservations and amenity orders
- Verify availability. Suggest alternate dates for sold-out dates
- Explain guarantee and cancellation policies to callers; assign confirmation/cancellation numbers and relay such to caller
- Relay accurate information on transportation arrangements from airport to hotel; input and document such requests
- Set up proper billing accounts (i.e., sharewiths, room/tax/incidentals, tax exempt, direct/special billing) and process advance deposits
- Verify all reservation information with caller to ensure accuracy
- Input correct information into proper fields to inform other departments of pertinent information (i.e., flags, comments, guest message)
- Document all information for manual reservations on designated form
- Input all manual reservations into the system
- Process confirmation letters
- Designate and apply appropriate travel agency commissions
- Initiate deposit refunds for non-group reservations
- Refer requests for initial booking of group rooms, banquet or convention requests to the Sales Department
- Experience: Minimum one year’s experience as a reservations agent, preferably for a luxury or ultra-luxury hotel
- Education: High school diploma
- Technical Skills: Ability to suggestively sell; ability to input and retrieve information from the hotel reservations system
- Language: Required to speak, read and write English, with fluency in other languages preferred. Must also be able to speak fluent Spanish
- Physical Requirements: Must be able to exert physical effort in transporting, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding
32
Ticket & Pass Sales Agent Resume Examples & Samples
- Provide EXCEPTIONAL guest service
- Passionate about guest service and the hospitality/ski industry
- Comfortable requesting guest information during every transaction
- Willing and able to work the entire season (November 2016 – April 2017)
- Flexible regarding work schedules and able to commit to working weekends and holidays
- Punctual and can start work at 7:30am each morning
- Possesses exceptional guest relations and communication skills
- Has an enthusiastic and outgoing personality
- Proficient on Microsoft applications and/or POS software
- Able to communicate fluently and effectively in English
- Able to retain a high volume of information to answer questions about all resort products
- Quick to learn and adjust to product and pricing changes
- Possesses strong organizational and teamwork skills
- Able to develop a quick rapport with internal and external guests
- Able to stay calm and perform well in busy and stressful situations
33
Associate Sales Agent Resume Examples & Samples
- Assists Sales Agent in the promotion and sale of Stryker products
- Directs product evaluations in operating rooms and office settings
- Keeps Sales Agent, Regional Sales Manager, and Director of Sales informed of territory progress on a regular basis
- Manages and maintains a sample inventory of products
- Has the necessary authority to execute above mentioned job responsibilities, and will have authority to carry out specific responsibilities defined by quality system documents
- Has authority to recommend and initiate preventative and correction action with regard to product non-conformances and quality system activities
- Other duties as assigned by the Sales Agent
34
Retail Sales Agent Resume Examples & Samples
- Provides quality internal and external customer service by representing the Company in a consistently courteous and professional manner
- Performs the functions of a Retail Sales Agent to include initiating contact with customers and selling, resolving problems, answering questions, sending correspondence, and generating reports
- Demonstrates a strong passion for selling Company products and services
- Meets and exceeds monthly revenue sales targets
- Accurately explains bills and Company policies and procedures concerning prices, billing and service
- Determines customer needs and educates customer in order to sell or upgrade services
- Accurately documents all sales/order activity via online database system
- Processes customer payments accurately and balances daily transactions according to established cash management procedures
- Collects delinquent accounts
- Demonstrates integrity while accessing customer databases and/or paper reference material to locate customer records and research account history
- Issues, receives, and maintains records of customer-premise equipment
- Troubleshoots service-related problems with customers; tests customer-premise equipment
- May contact customers regarding Company services
- Exercises positive and cooperative behavior that promotes teamwork
- Ability to work independently and with others
35
Reservations Sales Agent Resume Examples & Samples
- Convert, quickly, inquiries into contracted business
- Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest’s expectation
- Provide prompt and efficient service while maintaining the hotels brand standards
- A passion for delivering great customer service
- A highly professional telephone manner and excellent communication skills
- Outstanding administration and organizational skills
- Intermediate computer proficiency
- Previous experience in a Reservations environment, preferred
- Tertiary qualifications, or other collegiate-level degree, not required but preferred
36
Group Reservations & Sales Agent Resume Examples & Samples
- Support the coordination and administration of all group tour bookings
- Ensure the complete administration and execution of all planned events
- Confident telephone manner
37
Outbound Sales Agent Resume Examples & Samples
- Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls
- Schedule appointments while providing positive service experience to maximize donor show rates
- Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience
- Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals
- Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates
- Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability
- May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply
- Respond to or transfer inbound calls to the appropriate party
- May coordinate support of community and business donor groups to assure a positive image of the ARCBS
38
Inside Sales Agent Resume Examples & Samples
- We get many qualified prospects every day from organizations already interested in using our platform. Prospects come in via phone, email, and our self-service product. You will employ a solution selling methodology to drive these leads through a high-velocity pipeline
- Execute against all phases of your pipeline, progressing deals through the sales cycle towards closing business
- Exceed annual plan on a quarterly basis
- Consistently grow pipeline by processes and continuing to qualify inbound opportunities
- Manage and maintain data quality for large volumes of opportunities within Salesforce.com
- Provide on-boarding support and customer service to new and existing clients large and small
- 2 - 5 Years of experience
39
Ticket & Pass Sales Agent Resume Examples & Samples
- Accurately and efficiently process: lift access products while capturing guest data
- Ability to learn, understand and effectively communicate multiple product types to guest & can easily adapt to changing pricing and product offerings
- Make suitable recommendations on products to meet the guest’s needs and the business objectives
- Ability to handle high volumes of customer interaction while delivering exceptional guest service; internal & external
- Creating a fun & professional work experience while communicating in a courteous & respectful manner
- Follow company/department policies & procedures
- Participate in resort & departmental trainings and development courses
- Cross-train and work in all areas/locations of PSS
- Data entry; collecting accurate guest data on all transactions
- Maintain a clean and efficient work area and report any areas of concern
- Perform other duties
- High School Diploma or equivalent - required
- Working knowledge Microsoft Products - required
- Previous guest service work experience - required
- Previous cash handling experience - Preferred
- Efficient and accurate keyboarding skills - required
- Ability to work weekends and holidays - required
- Ability to lift up to 25 lbs. - required
- Position may require a background check
- Point of Sale service experience - preferred
- Knowledgeable about all resort products - preferred
- Able to stand or sit for long periods of time - preferred
40
Ticket Sales Agent Resume Examples & Samples
- Selling/up selling all ski school lessons from pre-bookings to in-person walk up guest
- Handing out of pre formed Reservations for daily guest
- Process Sales in Resort Point of Sale system; provide other tracking in various Computer Software systems. Gathering an input of all customer information in our computer system
- Collecting and checking release of liabilities for each guest within the Ski & Ride School
- Processing reservation packets for the next day, from Advanced bookings. Organizing each guest’s packet to include release forms, lift tickets, lesson tickets, rental voucher, report cards
- SRS Sales Agents are required to arrive to work, on time, at various mountain locations
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Reservations Sales Agent Resume Examples & Samples
- Have a strong sales aptitude with ability to up-sell, cross-sell and overcome objections
- Have excellent problem solving, complaint resolution and negotiation skills
- Have effective communication skills
- Are passionate about delivering quality service and making a difference in the guest experience
- Demonstrate a professional and polished demeanor with a positive, upbeat, and friendly personality
- Can learn quickly and adapt to change in a fast-paced, high performance driven culture
- Demonstrate exceptional habits of dependability and attendance
- Possess strong computer skills; Microsoft Outlook and internet browser proficient
- Have high school diploma or GED equivalent
- Are flexible to work between the hours of 7am-7pm, Mon-Sun
- Previous hospitality experience providing sales or customer service in a call center environment is preferred but not required
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Client Sales Agent Resume Examples & Samples
- Must have Property and Casualty license
- Generate New Business through internal and external sources
- Develop and work sales process to close sales opportunities
- Annual establishment of Business Plan
- Quarterly review of Business Plan as a team
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Discovery Program Sales Agent Resume Examples & Samples
- Adhere to company and industry best practices
- Keep current on sales information and materials
- Set and review performance goals weekly, monthly and annually
- Presents oneself as a professional role model
- Problem solving - excellent verbal communication skills
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Reservations Sales Agent Resume Examples & Samples
- Ensure that reservation telephones are attended at all times during scheduled hours and the team is complying with the set standards of salutations and telephone etiquette
- Ensure that quality of reservation is maintained in terms of guest details, outlet bookings etc
- Ensure that the minimum response time is maintained for all reservation requests. Instant update on detailed information in PMS and reservation system to maintain Guest Satisfaction
- Demonstrate service attributes in accordance with industry expectations and company standards including
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Sales Agent Resume Examples & Samples
- Conceptualize, develop and analyze engineering designs, specifications and test plans for systems and equipment based on customer/contract requirements
- Research design concepts and feasibility utilizing advanced technical theory and knowledge
- Create and execute certification plans to gain approval by the UCDMO and other certifying agencies
- Coordinate and develop project concepts, objectives, specifications and resource needs. Monitor project status and system performance measures. Ensure compliance with contractual requirements for all engineering tasks
- Direct, coordinate and contribute to compilation and writing of proposal documents. Prepare design proposals to reflect cost and schedule estimates for defined engineering tasks
- Develop system architectures that relate requirements and interfaces so that effectiveness of system design concept is clearly communicated to customer
- Perform system requirement analysis and reviews system and subsystem design and interface specifications
- Maintain liaison with customer, subcontractor and vendor representatives. Evaluate vendor capabilities to provide required products or services
- Plan, direct, coordinate and monitor assigned engineering projects involving the design, development, integration and testing of systems, subsystems and subassemblies. Responsible for project schedules, budgets, and technical performance. Conduct project coordination and review meetings. Make presentations before management and customers. Conduct in-house design reviews and technical meetings
- Provide marketing support, customer/subcontractor liaison and technical direction to engineers and technicians
- Participate or lead development of new business proposals, and preparation of associated cost rationale
- Participate or lead both internal and external design reviews and status meetings
- Interface with Quality Assurance to ensure application of quality standards
- Perform system modeling and simulation, trade studies and system functional analyses
- Work closely with other engineering disciplines to ensure coordination and integration of system elements and interface requirements, both internally and with teammates/subcontractors
- Maintain knowledge of and follows applicable policies and procedures governing work assignments
- Keep informed of new developments in systems engineering techniques and advances in technology
- May participate in or lead a team effort to solve engineering problems or develop improved engineering processes
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Sales Agent Resume Examples & Samples
- Have a sincere desire to help protect the environment
- Accurately and positively present Green Mountain Energy’s unique value proposition to customers in retail and event booth situations
- Effectively negotiate with customers to choose pollution-free electricity for their homes
- Tenaciously and consistently approach customers with energy, drive and enthusiasm
- Motivate and assist other team members with selling/closing techniques
- Arrive at selling locations as scheduled, wearing appropriate branded shirt and badge provided, and bringing sales materials provided
- Sincere desire to help change the way power is made
- Demonstrated ability to uncover and listen to customers’ needs, overcome objections, present solutions based on needs and close with customers
- Must have a history of consistently hitting goals and objectives set by yourself and others
- Must be flexible and adaptable to changing schedules and business needs
- Knowledge of energy/deregulation a plus
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Sales Agent Resume Examples & Samples
- Intelligent & articulate, with strong aptitude for understanding technology & doing quick calculations
- Energetic, motivated, team player
- Available to work evenings &/or weekends, 20-25 hours/wk
- Available at least four to five days per week
- Access to reliable transportation and personal e-mail account
- Bilingual Spanish speakers encouraged to apply
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Sales Agent / Brand Ambassador Resume Examples & Samples
- Sincere desire to help protect the environment
- Basic understanding/knowledge of renewable energy
- Intelligent & articulate, with strong aptitude for understanding technology
- Friendly, outgoing personality with good sense of humor
- High level of personal integrity (honesty and reliability are a must)
- Has to be over 18 with a GED
- Available to work evenings and/or weekends, 12-30 hours/wk
- Available at least three to five days per week
- Access to RELIABLE transportation and personal e-mail account
- EOE AA M/F/Vet/Disability
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Outbound Sales Agent Resume Examples & Samples
- Experience in customer service industry and customer/external partner negotiation
- Good communication skills both written and verbal
- Strong interpersonal and Telesale skills
- Proficiency in MS Office tools (such as Word/Excel)
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Reservations Sales Agent Resume Examples & Samples
- Process reservations by email, telephone, fax or central reservation systems referral
- Process reservations from the sales office, other hotel departments, and travel agents
- Know the type of rooms available as well as their location and layout
- Know the selling status, rates, and benefits of all packages plans
- Know the credit policy of the hotel and how to code each reservation
- Determine room rates based on the selling tactics of the hotel
- Process cancellations and modifications and promptly relays this information to the front desk
- Understand the hotel's policy on guaranteed reservations and no-shows
- Process and monitor advance deposits on reservations
- Track future room availabilities on the basis of reservations
- Help develop room revenue and occupancy forecasts
- Open and close the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website
- Configure rates on the hotels property management system
- Track daily the Turnaways in efficient manner on the PMS
- Know how to work on Hotel PMS, including Holidex, Opera
- Ensure and maintain the accuracy of data and information on the system
- Perform other related tasks as assigned by management
- Promote goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees
- Build a great rapport with clients (guests & bookers) and colleagues (outside of the hotel & inside the hotel and/or department)
- Maintain a clean and neat appearance and work area at all times
- Ensure that proper communication and Handover is given to other team member when going on vacation on leave
- Prepare letters of confirmation
- Communicate reservation information to the front desk
- Make sure that files are kept up to date
- Follow-up and prepare visa application requests through PRO
- Create and maintains reservation records by date of arrival and alphabetical listing
- Ensure the safety of colleagues is utmost and inform the management of any hazards
- Ensure the commitment toward reducing usage of papers and supporting team members on the Green Engage program
- Adhering to the PCI-DSS standards while handling sensitive credit card information
- To be fully aware of and adhere to health and safety, fire and bomb threat procedures
- Previous experience working within Revenue, Reservations and Sales & Marketing Department or similar environment
- Preferably with 5-Star Hotel experience
- Excellent Hospitality Skills
- Proficiency and strong knowledge in Excel
- Pro-active and reliable
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Direct Sales Agent Resume Examples & Samples
- Working in the sales team the Direct Sales Agent will be responsible for following up on quotations and completing sales of our Zurich products (home, motor & travel) over the phone – direct with our customers and / or brokers
- You will work in a target driven environment and will be rewarded with a competitive sales bonus on a monthly basis for meeting or exceeding your monthly targets
- If you have a flair for sales, and are a target focused individual you will enjoy working in our PL Sales team
- Follow up on quotations and complete sales over the phone – direct with our customers and / or brokers
- Identify and develop calls likely to result in new business
- Identify cross-selling prospects for additional products and arrange follow-up calls with customers for future sales opportunities
- Convert quotations into sales in order to exceed team targets
- Retain current customers in line with challenging business targets
- Identify upsell opportunities for additional policy benefits
- Contacting targeted renewals to drive retention targets
- Build rapport & relationship with our potential and existing customers
- Excellent phone manner & communication skills
- Good IT Skills (use of MS Office Products)
- Minimum of 2 honours in Higher Level subjects in the Leaving Certificate (or equivalent) or Third Level Qualification (minimum level 6 standard) or relevant work experience
- Completed or be in the process of completing CIP as a minimum and / or ACII qualification – more desirable state rather than required
- Previous experience of working in a sales & target driven environment
- Have good negotiation skills to close the new business or renewal offer & be target focused
- Build rapport with our customers quickly & put the customer at the centre of everything we do
- Demonstrate excellent verbal & written communication skills
- Have attention to details, ability to interpret data and ability to follow work through
- Have the ability to prioritise and manage own work while considering the greater impact on the team
- Enthusiastic, professional, positive and flexible approach that includes the ability to self-motivate
- Be resilient in the nature of our work and adapt to changing conditions
- Be quick to learn and have an aptitude for understanding the variable elements of insurance products
- Demonstrate solution focus in approach to work and dealing with stakeholders
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Sales Agent Resume Examples & Samples
- Contact Web Approval customers to attempt to sell and/or create interest in our products
- Find new sales leads using business directories, referrals and other telemarketing techniques
- Arrange sales appointments with customers
- Execute sales agreements
- Record call details to computer database to assist with all future contact stages
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Sales Agent Resume Examples & Samples
- Excellent sales and negotiation skills
- Ability to interact with diverse clients
- Demonstrate personal initiative and the ability to problem solve
- Successful and stable work history
- Basic computer skills (preferred)
- Commissioned sales experience (preferred)
- Knowledge of insurance industry (preferred)
- Valid Drivers License
- A current bond or be eligible for bond
- 1-2 years of customer service experience
- Local area travel
- Reliable transportation with appropriate liability and property coverage
- State Accident & Health insurance license or willingness to obtain one
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Sales Agent Resume Examples & Samples
- Conduct needs-based, consultative sales presentations to a wide range of individuals and independent business people
- Utilize marketing tools and resources to generate new business
- Secure referrals and set appointments to present to prospective customers
- Deliver excellent customer service to existing policyholders and prospective customers alike
- Develop and maintain a professional presence in the communities in which you work
- While no specific experience selling insurance is necessary, prior exposure to commissioned sales, customer service and marketing experience can be helpful. Our training program will give you most of the tools and knowledge to help you succeed
- One year of work experience required; commissioned sales and customer service experience in real estate, auto sales, and/or as an insurance agent is a plus
- Your respective state’s license to sell accident, health and life insurance, or a willingness to obtain proper licensing
- An outgoing, positive person who enjoys building relationships
- Driven, disciplined, resilient, achievement-focused, coachable professional
- Basic computer skills, including knowledge of Microsoft Windows, a plus
- A valid driver’s license, reliable transportation with liability and property insurance coverage on the vehicle
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Reservations Sales Agent Resume Examples & Samples
- Strong interpersonal, organization and administrative skills
- Passion for delivering excellent service
- Knowledge of Boston local attractions and leisure activities relevant to luxury travellers
- Works harmoniously and professionally with Co-workers and Supervisors
- Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to book both room and dining reservations
- Confident and professional telephone manner
- Excellent written and verbal grammar
- Role requires ability to work flexible hours including evenings and weekends
- Be part of a cohesive team with a singular focus on creating the best possible guest experience
- Be encouraged to demonstrate your professional passion
- Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company
- Receive a complimentary meal when at work in our employee cafeteria
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Inside Consultative Sales Agent Resume Examples & Samples
- Student recruitment/education liaison/sales or admission experience working in an education sector
- Inside sales for a professional services, training, recruitment or similar product line
- Experience of providing individual customer focused service
- Experience using a customer data management system and/or telephony system
- Experience of basic data analysis and evaluating activities
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Field Package Sales Agent Resume Examples & Samples
- Responsible for the set up and breakdown of all booth equipment
- Maintains a working knowledge of company programs, systems, services and resorts
- Develops, implements, and rotates promotional concepts to meet/exceed production goals
- Adheres to company approved script
- Fully comprehensive on obtaining lead generations
- Meets and exceeds production standards for lead generations and sales goals
- Targets demographic locations and events that result in lead and bounce back sales
- Uses innovative and proper techniques/protocol in brand design
- Responsible to maintain compliance of all time keeping and payroll records and policies
- A minimum of six (6) months of experience in the sales and marketing field required
- Ability to maintain a flexible work schedule to include nights, weekends, and holidays
- Ability to operate general office machinery (i.e. phone, computer, copy machine, fax machine, 10-key)
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Front Desk Sales Agent Resume Examples & Samples
- Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day
- Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met
- Enjoy multi-tasking at a fast pace while having an impeccable eye for detai l to ensure accuracy and efficiency
- Experience. Previous experience passionately providing service to others and assisting them with cash transactions
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Direct Sales Agent Resume Examples & Samples
- High School diploma and 2 years of sales, retention, fund-raising, and/or collections related experience required; or an equivalent combination of education and experience. College degree or some college preferred
- Call center experience is preferred
- Ability to obtain Health Insurance License required by day 30 of employment; ability to maintain license is required
- Strong oral and written communications required
- Ability to think logically and problem solve required
- Ability to manage and prioritize multiple tasks required
- Strong PC skills, to include MS Excel and Word
- Experience in Medicare and Medicare products required
- Ability to work in team environment required
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Retail Sales Agent Resume Examples & Samples
- Perform outside marketing activities to drive new customer opportunities
- Prepare quotations on customer change requests to their current policies
- Maintain knowledge of industry competitors and provide critical market feedback to leadership regarding local competition and service needs
- Follow-up routinely with customers on all open or unresolved issues including calling lapsed policy and policy renewal customers
- Answer the telephone in a prompt, professional and courteous manner
- Maintain appropriate records including, but not limited to; all time worked, reporting of sales activities, other reporting as required by Regional Manager or Corporate Office
- Maintain the office setting to best represent the Acceptance brand
- Six months previous professional experience in sales required
- Above average communication skills in order to represent the company in a professional manner and communicate effectively with potential customers
- Previous experience with Excel, Word and web based systems preferred
- Must be detail oriented and accurate and have the ability to work independently following strict procedural guidelines
- Work schedule may fluctuate based on business need and will include evening and weekend hours and some Holidays
- An insurance license is required in order to work in this position. The successful candidate must possess the ability to obtain and retain a Personal Lines insurance license. Acceptance Insurance pays 100% of the cost to obtain your license upon joining the company
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Licensed Retail Sales Agent Resume Examples & Samples
- Assess the customer needs and advise clients on insurance coverage and personal protection options
- Provide quotations, pricing, and required information to new prospects. and complete the sales process for each customer
- Develop and maintain relationships with business partners around the community (i.e. auto dealerships, standard insurance agents, payday loan businesses, financial companies, etc)
- Receive and respond to all customer inquiries and complaints. Request any missing or required information from customers and follow up for that information
- Maintain strong knowledge of all company products, pricing, and policy features
- Report any and all conditions affecting customer satisfaction
- Experience with and the ability to use a PC to perform daily duties
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Retail Sales Agent Resume Examples & Samples
- Assess customer needs and advise clients on coverage options. Provide quotations, pricing, and required information to prospects. Complete the sales process for each customer
- Develops and maintains relationships with business partners around the community (i.e. car dealers, loan processors, etc)
- Perform outside marketing activities to generate company sales
- Prepare quotations on customer change requests to policies
- Maintain knowledge of industry competitors and provide critical market feedback to your supervisor regarding local competition and service needs
- Direct customer service representatives (CSRs) in tasks relating to coverage of retail office
- Follow-up routinely with customers on all open or unresolved issues including calling lapsed customers
- Maintain appropriate records including, but not limited to, all time worked, reporting of sales activities, other reporting as required by Regional Manager or Corporate Office
- An insurance license is required in order to work in this position. Acceptance Insurance pays 100% of the cost to obtain your license upon joining the company
- Minimum of 6 months of prior experience in sales required
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Retail Sales Agent Resume Examples & Samples
- Complete opening procedure at the start of every day – this includes checking stock and refilling where necessary, straightening shelves, counting rugs (for Retail Sales Workers working in the gift shop) and counting the daily bank
- Greet all guests as they enter the store in a timely manner – always delivering exemplary customer service
- Retail Sales Workers should be fully knowledgeable on all merchandise – able to assist guests with their purchase decisions by informing them of product benefits
- Retail Sales Workers should walk the floor during busy times – answering guest questions and helping guests find sizes and other items
- In retail outlets serving alcohol, Retail Sales Workers must maintain a watch for underage patrons by checking the identification of customers to ensure they meet alcohol age legal requirements
- Handle cash, traveler’s checks and credit cards in a safe and accurate manner
- May be required to keep an inventory of stock - noting any out of stock items or possible shortages
- Assist with checking in orders received – check in by item on invoice, verify product count and input in receiving log
- Restock any merchandise that needs to be restocked
- May be required to prepare merchandise displays in accordance with ARAMARK display standards
- Ensure a clean and pleasant atmosphere of the retail environment at all times
- Maintain positive attitude in high stress situations
- Must be able to work with diverse populations in a supportive and positive manner
- Thank all guests and say goodbye as they leave
- Complete closing procedure at end of shift by stocking merchandise, cleaning counter and floor, straightening all clothing and emptying trash
- May be required to train other employees on the role
- Must be fluent in English language both spoken and written
- Must be 21+ and have a valid TIPs card to work at a retail outlet where alcohol is sold
- Basic mathematical skills are required – in order to develop strong cashier skills
- Willingness to gain a good understanding of Lake Powell Resorts and Marinas and surrounding area, becoming fully knowledgeable on all activities and amenities offered
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Sales Agent Resume Examples & Samples
- Achieve and maintain set performance metrics while providing best-in-class service
- Utilize and exercise compliance standards for securing customer information
- Abide by site rules and regulations, including all company safety rules/regulations
- Ability to work effectively both as an individual and a member of a team
- Ability to communicate clearly with customers --in person while maintaining composure and control, when possible follow-up may be needed
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Reservations Sales Agent Resume Examples & Samples
- Ability to convey friendliness and enthusiasm, and effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger to collect accurate information and achieve sales results
- Ability to listen effectively and communicate clearly in English over the telephone and direct the flow of sales conversations to achieve results
- Ability to access, read and accurately input information using a moderately complex computer system
- Ability to establish and maintain effective working relationships with fellow employees to collectively achieve results
- Ability to follow written and or verbal instructions in English
- Ability to input 35 WPM on a computer keyboard
- Ability to communicate effectively in English in writing
- Ability to lift and carry 50 lbs. for 100 feet to refill paper as needed
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Symantec Sales Agent German Resume Examples & Samples
- Fluency in written and spoken English & German
- Excellent written and verbal communication skills, including emails
- Knowledge of Salesforce.com/ACT and RM (desirable)
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Germany Sales Agent Manager Resume Examples & Samples
- Maintain and optimize sales coverage in the territories for Austria, Germany and Switzerland. This includes hiring and performance management of the agent channel
- Responsibility for Sales results and discounts for territory above. This includes the achievement of annual business growth rates
- Managing of customer satisfaction and employee training
- Good understanding and proven track record of experience in the Analytical Instruments Services market
- Customer Negotiations skills at all seniority levels
- This position includes 30+% travel in the DACH region
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Associate Sales Agent Resume Examples & Samples
- Very good German, English and French language skills (additional Spanish is beneficial)
- The ability to "smile" over the telephone
- Self-motivation and the ability to be a good team-player
- Selling experience would be an advantage
- Full and extensive training is given to all employees. Previous Call Center or Travel Industry experience is not essential
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Inside Sales Agent Resume Examples & Samples
- Receive calls and sell products, services and supplies to the customer base in support of company promotion and upgrade campaigns
- Possibility of some account management style selling with a focus on larger deals/opportunities and volume portfolio management
- Customer contacts will be handled via phone, email and chat
- Two to four year’s related experience or Bachelor’s degree and 0-2 years related experience in the field required
- B2B/Consumer/Retail Sales Experience
- Fast-paced, high energy
- Naturally inquisitive
- Great attitude, coachable, competitive, strong work ethic
- Understanding transactional and/or relationship sales process
- Inbound tele-sales environment (some outbound a possibility)
- Proven track record/high performance
- Higher technical aptitude
- PC & Printer Knowledge
- Server Knowledge is a plus
- Pipeline Management experience a plus
- Ability to Cross-Sell and Up-Sell
- Ability to work any schedule (operating hours 6am-10pm)
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Retail Sales Agent Resume Examples & Samples
- At least a year of previous retail sales experience, will consider customer service experience if candidate is outstanding
- Tech savvy people
- History of meeting sales goal
- Ability to sell to customer needs
- Has a friendly and outgoing personality
- Upbeat energy level and positive attitude
- Articulate
- Has good general math skills
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Reservation Sales Agent Resume Examples & Samples
- High School Diploma or GED equivalent; College degree preferred
- Requires the ability to speak and write fluent English
- Previous travel or industry related experience preferred but are not required
- Position is located in Whitefish, MT
- Requires ability to work a flexible schedule including nights, weekends, and holidays as needed to support the needs of the business
- The starting shift for this role is Sunday - Thursday. This schedule can change based on the business needs of the company
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Inbound Personal Lines Sales Agent Resume Examples & Samples
- Intermediate level subject matter expert, subject to minimal supervision
- Receive inbound calls from individual clients, promotes and sells Property and Casualty products
- Counsels clients on insurance needs
- Explain complex policy and coverage information in simple terms to policyholders and other interested parties
- Complete applications, mandatory forms, and all other state specific documents
- Maintain or exceed sales goals and closing, cross selling, and cancel ratios
- Maintain established quality standards to ensure compliance with insurance regulation and MetLife’s policies and procedures
- Perform other duties as required or assigned
- 2+ years of personal lines insurance sales experience
- Property and Casualty Licenses current
- Experience with Outlook
- Proven successful sales experience
- Excellent time management and multi-tasking skills
- Bachelor’s Degree or progressive coursework towards degree preferred
- Insurance designations such as API, AINS, CIC or CPCU preferred
- Experience in an Independent Agency or Call Center preferred
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Inbound Sales Agent Resume Examples & Samples
- Receives inbound calls from individual clients or agents, promotes and sells Personal Lines Property and Casualty products through our partner carriers
- Explains quote proposals and finalizes sales with customers/agents
- Explains complex policy and coverage information in simple terms to policyholders and other interested parties
- Completes applications, mandatory forms, and all other state specific documents
- Maintains or exceeds sales, quality and time service goals
- 3-4 years of successful Commercial Lines P&C insurance sales experience
- Property & Casualty License, ability to be licensed in all states that MetLife General Agency conducts business
74
Sales Agent Resume Examples & Samples
- Sell vacation ownership packages in a professional and ethical manner
- Follow up with owners and members after the sale, based on established policies and procedures
- Ability to conduct oneself in a professional, ethical and unbiased manner at all times
75
Team Lead Sales Agent Resume Examples & Samples
- Responsible for maintaining Reservations Quality Standards (Service Level agreements) as defined by client contracts and Trust
- Be available for escalation calls and provide Agent feedback on problem resolution
- Daily performance and attendance reporting
- Monitor and assess the agents day to day work / assist with MRT
- Training new and existing agents – keep information/business rules on server up-to-date
- Cover Managers duties when he is not in the office
- Support between LHW Sales Offices and dedicated LHW agents if new business rules, general news about the chain or dedicated loyalty program, apply ect
- Strong written and verbal communication skills in German/English
- Taking part in in-house-training programmes
- Must be able to handle reservation calls (professional, friendly and efficient manner)
- Experience within the Hotel or Travel or Call Centre Industry
- Interpersonal communication skills
- Trust Voyager Office / iCRO / Synxis voice booking tool from Sabre for all new customers
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Wp-central Reservations Sales Agent Resume Examples & Samples
- Answer telephone in a timely fashion, fax, and e-mail requests for new reservations and information, as well as make changes and cancellations to existing reservations
- Determine client needs using active listening skills and needs determination questions – provide information and available options for client to make an informed decision regarding vacation planning
- Research and source information for lodging, activities, and transportation based on client request and preferred location
- Effectively use upselling and cross-selling techniques to enhance client experience
- Accurately Inform guest of reservation details such as lodging descriptions, rates, locations, deposit, cancellation policies, and travel insurance
- Accurately and thoroughly input and record reservation data
- Operation of several software programs; accuracy with keyboarding, clarity of communication with guests and subscribers
- Maintain current and updated information on all WP Call Center and Resort policies, packages, and area activities
- Outbound calling to covert quotes and upsell ancillary products
- Participate in specific outbound sales campaigns as assigned
- Engage in first phase of problem resolution regarding client complaints
- Continue to align with both the Mission Statement and Core Values of Intrawest Corporation
- Education: High School diploma or GED
- 18 years of age or older required
- Working knowledge of Microsoft Office and basic computer functionality required
- Valid Colorado Driver’s License desired
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Sales Agent Resume Examples & Samples
- Hold a college diploma or equivalent in a hospitality related field
- Have at least 1 year experience in a similar position
- Have a good communication skills
- Have Microsoft package software proficiency
- Have Hotel software skills
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Sales Agent Resume Examples & Samples
- Answer calls as the first priority, internal and external in a speedy, courteous, warm, and friendly tone of voice
- Answers all internal calls as per the standard and assists in transferring calls from any other department
- Handle all calls, request, complaints and inquiries on HotSoS efficiently and professionally, handle restaurant and spa bookings
- Assist the customers, guests, business partners, ... with all requests
- Answer all calls as set in the departmental training manual
- Assists in requests or pass it on to the concerned department/room number
- Handle all incoming and outgoing for departments/guests
- Handle messages for in-house or expected guests
- Ensure that all requests are handled in timely manner and to follow up with the guest ensuring satisfaction in service was provided
- Handle all wake up calls in HotSoS
- Assists in booking tables for all Restaurants in the Hotel by using Epicure
- Handle reservations for Spa treatment
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Reservations Sales Agent Resume Examples & Samples
- To have full and up to date knowledge of the hotel products and services
- To ensure all telephone calls are handled politely and efficiently, ascertaining and accurately meeting the caller’s needs using a client orientated approach
- To make sure that all LQA standards are followed and met
- To check arrival reports - 48 hours prior to arrival and 7 days prior to arrival
- To process all the reports
- To handle all reservations through different channels (via email/ fax/telephone/ website) efficiently
- To actively participate in maximising revenue through up-selling
- To follow up on non-guaranteed and waitlisted bookings
- To handle no-shows and cancellations efficiently
- To handle all enquiries promptly, ensuring the customer receives a friendly, professional and efficient response that accurately meets their needs
- To maximize selling opportunities by adding customer value at every opportunity
- To pro-actively seek feedback, taking action on comments raised in order to ensure that we maintain and build long-term customer partnerships
- To handle complaints promptly and professionally, demonstrating genuine care and concern under the supervision of the Manager on duty
- To liaise with the Management and team in order to ensure the smooth operation of Revenue processes and functions within the resort
- To attend all necessary internal hotel meetings, i.e. function sheet meetings, operation meetings etc., to fully represent the Revenue department when needed
- To prepare, update and file all correspondence relating to room sales
- To maintain an effective mechanism for following up provisional business enquiries
- To take responsibility for all special event co-ordination, i.e. Christmas, Easter etc
- To ensure that the hotel is communicated to on a daily basis in regards to V.I.P’s, Arrivals and Management to greet etc
- To maintain departmental brand standards
- To maintain the cleanliness and hygiene of the department, it’s fixtures, fittings and equipment. To demonstrate a high standard of personal appearance, always wearing the full and correct uniform and ensuring good personal hygiene
- To ensure all legal and statutory regulations and responsibilities are met in order to maintain a safe working environment for yourself, your colleagues and our customers
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Letterkenny, Retail Sales Agent k OTE Resume Examples & Samples
- Gaining a clear understanding of what’s important to each customer so that you can give them a tailored solution
- A strong communicator with an engaging personality
- Sales experience in a target-driven environment is essential
81
Medicare Sales Agent Resume Examples & Samples
- Active Florida Health & Life Insurance License
- Proficient in Desktop Tools/Microsoft Outlook & Mobile Applications
- Superior communication skills: written, verbal, and presentation
- Sales experience in a managed health care setting
- Bilingual in Russian, Mandarin Chinese or Vietnamese is desired
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Sales Agent Resume Examples & Samples
- To use courteous and efficient telephone etiquette while obtaining all information necessary to process the guest's order
- To record covers, handle special orders, check for out of stock items, obtain the specials for the day
- To operate the computer system for order taking, check printing, closing out checks and printing reports
- To maintain in-depth knowledge all menus (including Daily Specials, cocktail list, etc) and of the service of food and beverage items offered by the department and the hotel
- To up-sell to guests as well as confirm their order before thanking them
- To complete side work as assigned
- To record all guest charges, gratuities and cash transactions accurately
- To coordinate between the waiter and kitchen for smooth, service
- To assure that all amenity requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion
- To assume responsibility for a house float and follow all operating procedures regarding the float
- To check all orders before they leave Room Service if no manager is present
- To document void checks and the reason for the void
- To assist in the training of new staff
- To control the cleanliness in the Room Service area
- To inform the Room Service Manager of all customer complaints and makes appropriate efforts to correct the problem
- The ability to maintain a Room Service control sheet so the Room Service Manager knows when an order was taken, delivered and retrieved and by whom
- To assist the servers with setting up orders
- To assume responsibility of the department when no management is present
- To respond properly in any hotel emergency or safety situation
- To perform other tasks or projects as assigned by hotel management and staff
- To sell and up-sell F&B products and services
- To handle cash and credit card procedures according to the guidelines of the accounting department
- To be able to identify possible problems and ask for help before a breakdown occurs
- To provide lateral service in the hotel when needed
- At least one year experience in a Telephone Operation in a luxury five star hotel
- Certificate in an Administration course or relevant field
- Basic F&B knowledge
- Basic Computer Knowledge
- Experience working in the hospitality or other customer service related industry
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Reservation Sales Agent Resume Examples & Samples
- Answer all incoming calls promptly, in an attentive, courteous and efficient manner
- Answer guest inquiries about hotel services, facilities and hours of operation
- Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms when possible
- Enter reservations into the computer according to standard operating procedures
- Communicate and work closely with the Sales Department concerning group bookings
- Maintain availability calendar and communicate all relevant information to the operations staff
- Maintain accurate files and reports
- Handle all special reservations, to include V.I.P. reservations, packages and discounts
- Book and block rooms using hotel standards for Group Rooming Lists and Booking Agreements
- Attend and give input on trends and opportunities to maximize revenue
- Complete forecasts as required by management
- Monitor daily sales activity and alert Guest Services Manager of sold out nights, group status and possible problem situations
- Post no-show revenue daily, if required at property
- Process travel agent checks, if required at property
- Be able to perform all duties of Guest Services Agent and assist at front desk as needed
- Communicate availability to wholesalers
- Call for occupancy at area hotels
- File reservations and group contracts
- Review Reservations logbook and Guest Request log on a daily basis
- Send confirmations
- Process advance deposit/balance sheet
- Process brochure requests
- Forecast packages according to hotel standards
- Research travel agent commissions
- Maintain a warm friendly demeanor at all times
- Must be able to effectively communicate both verbally and written, with all level of employees and guest in an attentive, friendly, courteous and service oriented manner
- Maintain regular attendance in compliance with Wyndham standard, as required by scheduling, which will vary according to the needs of the hotel
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
- Experience in a hotel or related field preferred
84
Inside Sales Agent Resume Examples & Samples
- Demonstrated strong sales negotiation and/or customer need fulfillment skills and experience
- Ability to work effectively in a team-oriented environment
- Ability to pass Property & Casualty Exam and obtain Property & Casualty License (company paid)
- Computer proficiency or ability to quickly become proficient (i.e. Microsoft Office)
- Bachelors Degree is preferred, but not required
- Previous experience in sales (may include insurance, financial services, retail, or other related industries)
- In lieu of sales experience, will consider candidates who have strong desire and aptitude to start a career in Sales
85
Inbound Sales Agent Resume Examples & Samples
- Drive sales through service: Achieve sales and referral goals by providing a positive customer experience
- Go above and beyond for customers. Aspire to deliver a world class customer service relationships in order to contribute towards the success of our contact center
- Help customers bank better: Proactively seek ways to develop and expand customer relationships in order to contribute towards the success of our Contact center
- Maximize personal productivity : Drive personal productivity through attention to detail, self motivation, and desire to achieve both Team and personal goals
- Grow your own capabilities: Actively participate in opportunities to expand your knowledge, influencing skills and interpersonal skills
- Minimum one year contact center sales experience, preferably in Financial Services
- World Class customer service skills
- Strong listening skills, excellent service to sales skills, comfortable asking questions and identifying needs to expand the customer relationship
- Must be able to work independently while working in a Team environment and positively contribute to the Team goals
- Ability to understand how to present features and benefits of products and services to customers with differing needs
- A track record of working effectively in a Sales Team environment and building solid relationships
- Ability to work flexible hours, which may include weekends and some evenings
- Hours & Work Schedule
86
Phone Sales Agent Resume Examples & Samples
- Inbound, outbound and potentially face to face multi-media contact with new and existing clients to discuss their needs, explain insurance and emphasize benefits of various product offerings based on analysis of those needs
- Quote prices on products and/or services and answer any related questions
- Assist clients with electronic signature (e-sign) of their paperwork, and follow up on signed paperwork on any clients who do not choose to complete this option
- Meet and exceed sales goals through new product sales, lead generation and follow up, cross selling, retention of current customers, and referrals from existing customers
- Uphold the highest levels of integrity and provide exceptional customer service during all touch points with both internal and external clients
87
Medicare Field Sales Agent Resume Examples & Samples
- Active FL Health & Life Insurance License
- Motivated self-starter, with excellent time management and organization
- Bilingual preferred (must be able to speak, read and write in both languages without limitations or assistance)
88
Retail Sales Agent Resume Examples & Samples
- At least a year of previous retail sales experience, consider customer service experience if candidate is outstanding
- History of meeting sales goals (look for specific examples)
- Ability to sell to customer needs (run through a role playing scenario)
89
Personal Lines Client Sales Agent Resume Examples & Samples
- High School Diploma or GED; College degree preferred
- Work Disciplined Sales management process toward goal achievement
- Participate in weekly sales execution meetings
- Monthly sales plan review; including but not limited to sales performance
90
Sales Agent, Role Based Armley, Leeds Resume Examples & Samples
- Previous experience in a Contact Centre/Business Centre and/or sales environment processing orders, generating sales and responding to a variety of enquiries
- Ability to cross sell and link sell and connect with customer to promote opportunities
- Computer Savvy – good working knowledge of Microsoft packages and ability to learn quickly
- Proven ability to multi task
- Ability to work under pressure, remain calm and diplomatic at all times
- Greek language would be beneficial, in addition to a good level of business English both written and verbal
- Experience of using bespoke in-house systems, Saleforce and/or Orbit would be a bonus but not essential, the passion for learning new things is key!
91
Sales Agent Resume Examples & Samples
- Practice sound industry and business ethics
- Learn product features, marketing and sales techniques necessary to perform duties and achieve company goals
- Handling outbound call campaigns and inbound transfers to assist with enrollment, retention and service of life insurance business
- Selling life insurance products to new and existing clients
- Assess client needs and goals, and recommend appropriate products
- Following internal process and procedures to ensure that transactions are handled in accordance with company and agency policies, practices and guidelines
- Meet production goals as established (minimum of 10 life insurance sales a week) while maintaining quality standards
- Preference given for current life & health licenses and/or experience
- Intermediate computer skills are required including familiarity with windows-based programs such as Microsoft productivity tools (e.g., Excel, Word, and Outlook) Strong Outlook capabilities and internet browsing, and navigating simultaneously in a multiple window environment
- Ability to navigate multiple screens at once
- Must have high attention to detail
- Able to overcome objections
- Must meet department KPI's and be coachable; accept constructive assessments
- Willing to take feedback and implement it immediately
- Thrives in a fast paced, ever changing environment
- Has an outgoing, upbeat, and positive attitude
- Dedicated to providing excellent customer service
92
Customer Sales Agent Resume Examples & Samples
- Location: 1 Griffin Road, Windsor, CT 06095
- Start Date: April 24, 2017
- Training Hours: Monday – Friday 10:30 am - 7:00pm EST
- Post Training Hours: Monday –Friday 10:30am - 7:00pm EST. with Every Other Sunday 9:30am – 6:00pm
- You have a demonstrated background in sales, customer service, insurance, retail or a related field
- You have the ability to use a question-based selling approach to identify customers’ needs and demonstrate how The Hartford’s products and services can meet those needs
- You’re able to work in a fast-paced environment, navigate multiple programs and effectively use on-line resources to complete customers’ requests
- You have excellent communication skills, including articulation and persuasion
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Customer Sales Agent Resume Examples & Samples
- Location:8888 E. Raintree Drive, Suite #300, Scottsdale AZ 85250
- Start Date:Monday, April 24th 2017
- Training Hours:Monday – Friday 12:30pm – 9:00pm
- Minimum requirement: High School Diploma
94
Inbound & Outbound Sales Agent Resume Examples & Samples
- Telephone sales experience (Telemarketing experience encouraged)
- A thorough understanding of all Microsoft office applications
- The ability to multi-task
- The ability to self-start and work independently
95
Inbound Sales Agent Resume Examples & Samples
- We are looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential
- Understand customer needs and requirements with the ability to build strong rapport with the customers
- Ability to overcome objections
- Ability to close sales and achieve daily, weekly, monthly quotas
- Ability to work a flexible schedule to meet the needs of the business and performance requirements
- Minimum 1 year sales experience with proven results and a track record of over-achieving quotas
- Strong phone presence with excellent communication skills
- Computer literacy is a must
- Flexibility to work any schedule/day to meet operational coverage needs. Weekend and holiday coverage may be required
- Must pass all required assessments including the Sales assessment
- Complete interview process with hiring manager and team leaders
96
Tripadvisor Attractions Sales Agent Resume Examples & Samples
- Must be flexible in schedule (e.g. 3am 4am-5am Start Times)
- Excellent Communication & Phone Skills
- Sales ability is highly preferred
- Experience working in call center environment
- Experience in sales
- Fluent computer navigation skills
- Proven level of creativity and latitude expected
- Ability to work accurately under pressure and meet deadlines on multiple projects
- Strong team player with the ability to work within a close environment
- Positive, ‘can do’ attitude
- Absolute fanatical attention to detail
97
Reservations Sales Agent Resume Examples & Samples
- Ensure bookings are properly entered into system, are guaranteed and no show charges/late cancellation charges are applied where appropriate
- Maintain a thorough understanding of hotel facilities and processes, and contribute to a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
- Good organizational and administration skills
- Demonstrated previous experience working in customer related fields within Hotel /leisure sector
- Knowledge of English language (at least intermediate level)
- Fluent Polish
- Demonstrated previous experience working in Reservations/Front Office/Sales field within the hotel/leisure sector
98
Internet Sales Agent Resume Examples & Samples
- Has thorough knowledge of all dealership products and services
- Assists customers in selecting a vehicle
- Checks email frequently and responds to inquires immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention
- Knows and understands the federal, state, and local laws which govern retail automobile sales
- Attends product and sales training as requested by sales manager
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
99
Sales Agent Resume Examples & Samples
- Consult with customers to recommend and sell a variety of products and services to meet the customer’s need
- Utilize resources and leading edge technology tools to assist customers, as well as to stay up-to-date on program information
- Partner with your Supervisor to identify and initiate areas of opportunity for professional development and personal growth
- Meet sales quotas and performance standards set forth by Volt’s Client and their clients
100
Franchised Reservations Sales Agent Resume Examples & Samples
- Minimum experience 6 months previous hotel / reservations experience
- MARSHA/ Opera PMS experience preferred
- Essential knowledge, skills, equipment used, and abilities needed
- Good organizational and communication skills
- Knowledge and use of Microsoft Office applications
101
Sales Agent Resume Examples & Samples
- Answer the phones according to Venetian standards. Use defined script to greet guest and determine how to be of assistance to the guest
- Take orders correctly, enter them into micros and contact ISD for appropriate service
- Keep drivers license and all boards up to date with arrivals, departures and service needs
- Be able to respond to guest requests and answer questions about the Venetian Resort Hotel Casino and Las Vegas. When unable to answer take the time to research answer and respond in an appropriate manner
- Know, adhere to and practice all aspects of Unmatched Service Standards
- Record all pertinent data into guest profile as needed
- Deliver and refresh all amenities
- Must be regularly checked by supervisor to ensure proper handling of equipment and proper lifting techniques
- Operate micros to standards to order food and beverages
- Record closed checks to SOPs
- Assist in inventories of products, supplies and equipment and be able to order through Stratton Warren as needed
- Assist department in maintaining time and attendance through use of the Kronos system
- Clean and maintain work areas to Venetian Resort Hotel Casino standards
- Works in an appropriate non-hazardous manner avoiding self injury and unsafe work methods
- Fulfill guest’s requests as long as they are safe, legal and economically sound
- Other assignments as necessary
- Key Processes
- Provide a service or assistance to meet the needs of a guest, client or customer. Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department
- Comply with policies and procedures of the department or section in order to complete service satisfactorily. Proper performance requires some physical and mental dexterity in order to accomplish tasks associated with the completion of the service
- Possess skills to expedite clerical processing, perform a service, evaluate information, and take action based upon information to complete a task or assignment or activity
- Completion of a task or assignment requires use of equipment, tools or systems related to the proper performance of the service
- Provide a service for others, and provide expertise based on information keyed, gathered, studied, processed or reviewed
- Consistent and regular attendance is an essential function of this job
- 21 years of age
- High school Diploma or equivalent
- Must be able to communicate effectively in a positive/upbeat fashion utilizing English, both in oral and written form
- Must have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts
- Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards
- Must be able to work varied shifts, including weekends and holidays
- Minimum 2 years of service experience in a first class hotel, casino, restaurant or related hospitality area
- Advanced understanding of food and beverage products including wine and spirits knowledge
- Experience with point of sale equipment and/or computers
- Must have all necessary work cards (TAM and Health Card)
- Must be available on all shifts as needed
- Speak, read and write English clearly
- Speak one additional language in addition to English
- Excellent professional presentation and grooming
- Be thoroughly able to answer questions with a brief yet complete explanation of menu items, ingredients and preparation
- Use proper phone etiquette
- Ability to maintain confidentiality of guest information and pertinent hotel data
- Ability to understand guest’s service needs
- Ability to work cohesively with other team members
- Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner
102
Retail Sales Agent Resume Examples & Samples
- Ability to persuade and influence
- Knowledge of sale techniques
- Ability to use computer, keyboard, calculator, fax and other standard office machines
- Ability to stand and/or sit for extended periods of time
- Ability to bend, reach and twist
- Ability to lift up to 15 pounds
103
Medicare Sales Agent Resume Examples & Samples
- Active Ohio Health & Life Insurance License
- Motivated self-starter with excellent time management and organization
- Successful candidate must reside in Youngstown/Warren area
104
Inside Sales Agent Resume Examples & Samples
- 2+ years of proven, exceptional customer service/inside sales experience
- Strong proficiency working with Microsoft Office
- Professional and clear communication skills in a fast paced environment
- The ability to listen effectively and type information into customer software
- Proven success in problem solving and the ability to calm a customer's concerns
- Stable work history and professional communication skills
105
Licensed Sales Agent Resume Examples & Samples
- Responsible for completing all required Company trainings and compliance courses as assigned
- Able to clearly explain the product and sales contract
- Computer proficiency in Microsoft Word, Excel, and Outlook
- Able to effectively perform job duties with frequent interruptions and/or distractions
106
Sales Agent Resume Examples & Samples
- Previous Experience in form of cross trainings or internships in reservations, revenue or sales department
- 2nd language (Arabic, Russian, ...) but not mandatory
- Work experience in reservations, sales or revenue
- Intermediate computer skills (Microsoft Office)
- Handle shift responsibilities in the absences of the reservations coordinator, Assist newly joined colleagues on the job duties of a Room Reservations Sales Agent
107
Vail Ticket & Pass Sales Agent Resume Examples & Samples
- Produce and redeem wholesale, travel agent and advance purchased lift tickets and activity passes
- Scan all lift access and activity products
- Sales of season passes, inventoried products, non-inventoried products, and sales of our private lesson biking, hiking and other tours
- Utilize all modules of our point of sale system including: advanced sales, private lessons, and access products
- Sale and redemption of Canopy tours, Mountain Tours, and Zip Line Tours
- Greet all guests and answer all guests’ questions
- Answering phones in our Mountain Call Center as needed
- Are you interested in internship credits with this role? Internship opportunities are available
- Are you looking to get school credit? This role may count towards a summer internship
108
Medicare Sales Agent Resume Examples & Samples
- Active Mississippi Health & Life Insurance Licenses
- Proficient in Desktop Tools/Microsoft Outlook and Mobile Applications
- Previous experience with health and life insurance
- Bilingual in English and Spanish- must be able to speak, read and write in both languages without limitations or assistance
109
Anti-piracy Sales Agent Resume Examples & Samples
- Secure additional sales to existing customers by adding products to their current location or selling to additional locations controlled by the customer
- Maintain excellent knowledge of our portfolio of products and services in order to understand customer’s needs
- Identify new business practices that could be introduced or suggest modifications to existing practices that could reduce the risk of customer cancellation
- Work with IPR Analyst to develop best practices for the Anti-Piracy department
- Minimum of 1 year customer service experience
- Formal customer service training preferred
- CIS experience preferred
- Call Center experience desirable
- Pro-active approach to process improvement
- Must possess excellent writing, verbal, and organizational skills
- Ability to communicate effectively with various levels of employees both verbally and in writing
- Database experience is highly desirable
110
Customer Sales Agent Resume Examples & Samples
- 4 Consistently promote the appropriate Cathay Pacific e-products to encourage self-service and enhance the customer experience
- 5 Actively contribute to the team’s sales targets
- 3 Assist direct customers in travel planning, ticketing matters and provide after sales service support
- 4 Handle flight disruptions and call-outs to affected customers as required
- 5 Actively contribute to the team’s service level targets
- 2 Any other reasonable task as requested
- 1 Strong command of spoken and written English is an advantage)
- 2 Demonstrable passion for excellent customer service in line with the Life Well Travelled brand promise emphasising great communication, listening and problem solving skills
- 3 Experience in in-bound and out-bound calls an advantage
- 4 Excellent telephone manner
- 5 Travel Industry experience and knowledge of Global Distribution System (GDS), preferably Amadeus is an advantage
- 6 Good PC literacy skills in Word, Excel, Internet browsing
- 7 Graduate in any field
- 8 Candidates must have the legal rights to live and work in India
111
Rental Sales Agent Resume Examples & Samples
- *This position part time, no more than 25 hours per week, and is based at the Albany International Airport, Albany, NY.***
- A valid driver's license with less than 3 moving violations and/or at-fault accidents within the last 3 years
- Must be willing to accept a minimum of $10.40 per hour
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Rental Sales Agent Resume Examples & Samples
- Hourly rate of pay plus sales performance based incentives…average yearly earning potential is 35K – 60K
- Candidate must be open to working Varying shifts, as schedules are decided by shift bids based on seniority
- Must not now or in the future require work authorization sponsorship from our company for an employment-based work permit or other work authorization document
- Must live within the Dallas/Fort Worth and surrounding area
- Must be willing to work flexible schedules including nights and weekends
113
Rental Sales Agent Resume Examples & Samples
- Qualify each customer using company guidelines
- Handle high-pressure sales and service situations in a calm manner
- Effectively communicate and offer ancillary products and services to ensure an excellent travel experience
- Achieve personal sales goals and help support the goals of the team
- Work in a fast paced sales environment, providing excellent customer service
- Maintain appearance established by corporate guidelines
- Must be at least 21 years old
- Must have a minimum of 6 months sales experience
- Apart from religious observation, must be able to work varying shifts, including days, nights, weekends and holidays
114
Rental Sales Agent Resume Examples & Samples
- Must be willing to accept the pay rate of $10.00 per hour (plus performance bonuses)
- High school diploma, G.E.D. or college degree required
- No drug or alcohol related conviction on driving record in the past 5 years
- Must be able to understand, read, write and speak English
- Must be willing to accept permanent part time employment, working up to 25 hours each week - not ideal for candidates seeking temporary employment
- Apart from religious observation candidates must be able to work one of the following permanent schedules each week
115
Rental Sales Agent Resume Examples & Samples
- Must have a valid driver's license with a good driving record (no more than 2 moving violations or at-fault accidents in the last 3 years)
- No drug or alcohol related convictions on driving record (DWI/DUI) in the past 3 years
- Apart from religious observation, must be able to work the following shift/schedule: Sun/Mon/Wed/Thur/Fri 6pm-2am
116
Rental Sales Agent Resume Examples & Samples
- Preferred minimum of 2 years of commission or incentive based sales experience
- Must have valid driver's license with no more than two moving violation and/or at-fault accident on driving record in the past three years
- No drug or alcohol related conviction on driving record in the past five years
- Must be able to understand, read, write, and speak English
- Must be able to work at this location
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Rental Sales Agent Resume Examples & Samples
- Posses strong skill set in customer service and problem solving
- Ability to work in high stress and pressure situations
- Maintain proper Brand Assessment Standards of performance and appearance
- Must have good written and verbal communication skills
- Perform miscellaneous job-related duties as assigned
- A minimum of basic level experience and understanding of a PC and Microsoft Office Products required
- Must have a valid driver's license with no more than 2 moving violations or at-fault accidents in the last 3 years
- Must be able to speak, understand, read and write English
- Must be willing to accept $11.00/hr
- No drug or alcohol related convictions on driving record (DWI/DUI) in past 5 years
- Apart from religious observation, must be able to work part time (25 hour workweek) during the time frame of one of the the following schedules
- Monday, Tuesday, Wednesday 7:30am-7:00pm, and Saturday 7:30am to 4:00pm (with an hour lunch)
- Wednesday 3:00pm-7:00pm, Thursday, Friday 7:30am-7:00pm, Saturday 7:00am-5:00pm, Sunday 10:00am-5:00pm (with an hour lunch)
118
Rental Sales Agent Resume Examples & Samples
- SUNDAY: 3:30 PM- 12:00 AM
- MONDAY: 6:00 PM- 2:30 AM
- TUESDAY: 6:00 PM- 2:30 AM
- WEDNESDAY: 6:00 PM- 2:30 AM
- THURSDAY: OFF
- FRIDAY: OFF
- SATURDAY: 3:30 PM- 12:00 AM
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents in the past 3 years
- No drug or alcohol convictions on record in the past 5 years (i.e., DUI, DWI)
- Apart from religious observation, must be able to work the following shift/schedule
119
Rental Sales Agent Resume Examples & Samples
- Must have a minimum of 1 years of commission or incentive based sales experience in the last 5 years
- Must be able to read, write and understand English
- Must be able to obtain a license by the Nevada Division of Insurance at your own cost of approximately $275.00 prior to first date of employment
- Must be available Wednesday to Sunday 2:00 to 10:30pm
120
Rental Sales Agent Resume Examples & Samples
- *This position offers great earning potential with a competitive base + commission
- *Must be able to work night shifts: 5pm-close
- Must have a minimum of 1 year of commission or incentive based sales experience (preference may be given to 2 years plus)
- Apart from religious observation, must be able to work weekends, holidays, evenings and nights
121
Rental Sales Agent Syracuse Incentive Sales Position Resume Examples & Samples
- Must have a minimum of 6 months of commission or incentive based sales experience within the past 5 years
- Must be able to accept a pay rate of $11.00/hour plus incentives
- Apart from religious observations, must be able to work one of the following schedule
122
Waikiki National Rental Sales Agent Resume Examples & Samples
- Prepare all rental documents accurately and completely
- Must have commission or incentive based sales experience
- Must have the flexibility to work 40 hours per week any shift, any day including nights and weekends
123
Rental Sales Agent Resume Examples & Samples
- This position is Full-time (40 hrs/week)
- This position is located in the DISNEY AREA - Orlando, FL
- This position pays $9.00/hour plus commission
- Aside from religious observation, must be able to work hours between 6:00am-9:00pm, including weekends and holidays with days off mid-week
- Must have a minimum of 1 years of commission or incentive based sales experience
- Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position, now or in the future
- Must be willing to work for a starting pay of $9.00/hour plus commission
- A minimum basic level experience and understanding of a PC and Microsoft Office Products required, familiarity with Odyssey a plus
- Must be willing to accept full-time employment (40 hours per week.)
- Must be willing to work at the Disney Area
124
Reservations & Sales Agent Resume Examples & Samples
- Have previous experience in a reservations department or guest focused role
- Possess a courteous and professional telephone manner
- Have good organisational and computer skills
- Demonstrate a passion for attention to detail and excellence
- Be someone who wants to learn and develop
125
Inbound & Outbound Sales Agent Resume Examples & Samples
- EXCEPTIONAL OUTSTANDING CUSTOMER SERVICE work history, regardless of the industry, with Management references
- Strong verbal communication skills, with telephone sales experience a PLUS!
- Ability to multi-task with handling multiple line phone systems
- Good working knowledge of Microsoft systems
126
Rental Sales Agent Resume Examples & Samples
- Maintain the appearance of the rental counters and areas to present a neat and orderly image
- Ensure that the counter is stocked with appropriate supplies to provide smooth and effective counter service
- Any other duties as assigned by a manager
- Must have a high school diploma or equivalent
- Must have a valid driver's license with a satisfactory driving record (no more than 3 moving violation in the past 3 years and no drug or alcohol related convictions in the past 5 years)
- Must have a minimum of 2 years of commission and/or incentive based sales experience with a solid customer service background
- Aside from religious observance, must be able to work a flexible full time 40 hours per week including nights, weekends and holidays
127
Retail Sales Agent Resume Examples & Samples
- Stocks shelves, counters, tables and similar display fixtures with merchandise in a fashion that maximizes product visibility and promotes sales
- Arranges signage and advertising collateral in an attractive fashion
- Sell merchandise to guests
- Responsible for shop cleanliness, proper displays, placing new merchandise on floor as well as insuring all items are properly tagged and inventory control
- Affix accurate prices to merchandise with stamps, tags, labels and similar methods
- Provides suggestions, information, and similar assistance to customers as requested. Maintains substantial knowledge of products in assigned store as well as general product knowledge regarding merchandise for sale in other retail outlets on property
- Accurately record sales and other transactions using the point of sale system. Accept payment and make change as necessary following established accounting procedures
- Maintains continuous effort to clean shelves, counters, tables, fixtures, glass and floors
- Maintains awareness to all safety precautions and procedures to ensure a safe atmosphere for guests and employee partners
- Completes daily sales reports for analysis
- Is aware of current monthly sales performance and increases sales per hour and units per transaction as required
- Participates in periodic merchandise inventory as scheduled
- May be required to book tee times, skating sessions, and check in guests for these activities
- High School/GED required
- Must have strong guest service skills
- Flexible schedule to include evenings, weekends and holidays
- Must be able to stand for length of shift
128
Retail Sales Agent Resume Examples & Samples
- Assist customers in product selection in every aspect in a timely fashion. Follow through on sales from introduction of product through sale and beyond when needed
- Attend all vendor clinics and employee training that will enhance the development of the Retail team
- Responds to customers requests in a timely fashion and with excellent guest service skills
- Assist in receiving of all merchandise, including pricing, merchandising product on floor and warehousing back stock
- Assist in daily replenishment of back stocked product to the sales floor
- Assist in taking monthly inventory
- Ensures the store maintains a clean atmosphere by adhering to an established cleaning schedule and taking initiative to maintain an outstanding shop appearance
- Must have an understanding of sports activities for which products are being sold. This includes golf, tennis, and skiing
129
Retail Sales Agent Resume Examples & Samples
- Enthusiastic greeting of guests (by name if possible)
- Answer phones in a courteous and professional manner
- Utilize current POS system (Sales of Merchandise)
- Maintain working knowledge of the resort and items available to guests
- Render professional advice, opinions, assistance, and services as required
- Assist in presentation of gift shop along with merchandise pricing
- Assist Retail Manager with any inventory counts
- Maintain and balance daily cash register
- Display conduct in an appropriate manner at all times in accordance with the Omni Hotels
- Respond to any reasonable task as assigned by supervisor or manager
- Assist in other departments as needed
- Attend monthly departmental meetings
- Knowledge of the game of golf is preferred
- Must be able to work weekends
- Knowledge of property and surrounding area
130
Inside Sales Agent Resume Examples & Samples
- Generally requires 7+ years related experience
- Goal oriented, self-motivated individual who is confident, thorough, and tenacious
- Solid problem-solving skills and an aptitude to learn and adapt quickly
- Must possess strong verbal and written communication skills
- Ability to communicate technical concepts to non-technical audience required
- Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment
- A minimum of 2 or more years consultative Inside Sales experience in the technology industry. Experience with SaaS products and services orMicrosoft Office 365 a plus
- Experience using a CRM system such as Salesforce.com
- Assumes ownership of any issue escalated from Tier 1. Follow up and customer call backs included
- Effectively troubleshoots issues & equipment relating to connectivity, network, equipment, identifying LAN issues, email and mail delivery problems, client configuration, domain issues, PC/Mac workstation configuration, DNS problem and proxy server configurations, server level issues, and webhosting. Follow up with all issues to ensure MTTR and clearly documenting tickets
- Support of RIPv2 Static customers (ability to operate NetControl, create configuration files, utilize the TFTP servers & troubleshoot routing problems)
- Identify areas for process improvements and provide feedback to supervisors
- Prioritizes workload and manages multiple time sensitive issues at once
- Assist with incoming calls when call volume peaks and participate in rotating on-call program as needed
- Acts as a product consultant to business owners by articulating product features and benefits and making recommendations for new lines of business, upgrades or other services (Signature Support, Upware, etc.) based on customer needs/interests. Supports growth of Comcast Business by proactively listening for opportunities to introduce customer to new products, higher tiers of service, etc. on all eligible calls
131
Junior Sales Agent Resume Examples & Samples
- Native level English, written and oral
- Minimum of 1 year in fast paced sales environment
- Must have worked to sales targets
- Knowledge of digital marketing or advertising advantage
- Ability to work at fast pace and under pressure
- Very driven and resilient and hungry to make money!
132
Inside Sales Agent Resume Examples & Samples
- Deliver against assigned business and pipeline goals while prioritizing an outstanding customer experience to customers and prospects
- Build pipeline, forecast accurately and achieve strategic goals by leading customers through the entire sales cycle. Explore and understand complex customer requirements on both a business and technical level
- Execute effective prospecting efforts to maximize lead coverage. Drive proactive outbound call activity into net new contacts
- Prepare and conduct presentations, in addition to effective communication with customers via phone/email and video conferencing technologies
- Recognizes and diffuses difficult customer situations utilizing all resources, interpersonal and negotiating skills to come to a resolution
- 2 or more years consultative Inside Sales experience with Cloud Based Surveillance products and services
133
Rental Sales Agent Resume Examples & Samples
- Must have 6 months prior work experience
- Must have a valid Drivers License
- Must not have more than 2 moving violations in the last 3 years
- Must be willing to accept $9.00 per hour
- Must be willing to work at a location at the Gainesville Regional Airport
- Must be willing to accept a part time position (up to 25 hours per week)
- Apart from religious obligations, must be willing to accept on of the schedules listed above
134
Rental Sales Agent Resume Examples & Samples
- ** Must be available for the evening Shift 3:30-Midnight, weekends and Holidays.�
- Must have an Associates degree
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, no related convictions on driving record within the past 3 years (DUI/DWI)
- Must have a flexible shift/schedule: Weekends, holidays days and evenings and swing shifts
135
Rental Sales Agent Resume Examples & Samples
- Must have a valid drivers license
- Must be able to work for $11.00/hr
- Apart from religious observation, must be able to work the following shift/schedule: Saturday, Sunday, and Wednesday: 3p-Close
136
Inside Sales Agent Resume Examples & Samples
- Work within territories/objectives to reach sales goals as provided by inside sales manager
- Investigate and recommend improvements to programs, systems, as well as processes to maximize inside sales results based off of feedback from contractors
- Work to overcome potential customer objections by solving problems and building client/brand loyalty
- Interact with other areas of the business as needed to meet customer needs
- Communicate/Share best practice within sales team
- Actively track and maintain notes/details to ensure retention of conversations with contractors
- Provide effective timely feedback to sales manager as it relates to objections and/or the progress of getting a potential contractor to begin making or increasing sales
- Participate in discovery, planning, and implementation sessions
137
Retail Sales Agent Resume Examples & Samples
- Must be able to convey information and ideas clearly
- Must be able to evaluate and select among alternative course of action quickly and accurately
- Must work well in stressful, high pressure situations
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
- Must have the ability to assimilate complex information, date, etc, from disparate sources
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
- Must approach or speak to customer within 20 seconds
- Must lead by example, remain professional in all situations
- Approach all encounters with guests and associates in a friendly, service oriented manner
- Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the hotel
- Maintain high standards of personal appearance and grooming, which include wearing proper uniform and name tag when working
- Comply at all times with Omni standards and regulations to encourage safe and efficient hotel operations
- To be thoroughly acquainted with all technical equipment to fully utilize its capabilities and extend efficient services to hotel guests
- To be thoroughly acquainted with all guest scenarios and utilize at all times
- Ensure the delivery of all items called for from guest rooms by confirmation with guests
- Ensure that the lobby public areas are maintained, clean and tidy by liaison with Housekeeping Department
- Interact with other departments to ensure that guest needs are satisfied
- Speak with guests in a friendly, warm manner, making them feel welcome
- Assist with monthly inventory
- Adhere to all policies regarding employee purchases and gift shop employee purchases
- Follow proper procedure for all newspaper logs, receipts, and returns
- Follow proper procedure for accepting credit cards and checks
- Follow proper procedure for “Holds”
- Maintain a cash bank
- Do not leave merchandise unsecured
- Verify guest room number for room charges
138
Rental Sales Agent Resume Examples & Samples
- Must be willing to accept $10.00 per hour plus bonus commission (based on sales performance)
- Must be willing to accept a part time position working up to 25 hours each week
- Must be interested in permanent part time employment, not ideal for candidates seeking temporary employment
- Must be looking to work in the Fletcher, NC area at the Airport facility (AVL)
- Apart from religious observation candidates must be available to work at least one of the following schedules
139
Inside Sales Agent Resume Examples & Samples
- Manage and process quotes for service related tasks like service contracting or preventive maintenance of capital equipment
- Manage renewal opportunities and/or create new opportunities to work with the divisions to generate revenue
- Manage selling service contracts taking targets into consideration to maximize revenue
- Generate an increase in leads, to increase additional future sales opportunities
- Manage that all activities are executed in accordance with the various divisional service level agreements and service metrics to meet internal and external expectations about quoting and contracting
- Manage that systems are up to date with all contract-service activities on actual status, together with the contract administrator, working in Systems like service management system, SAP, SalesForce and IPAT
- Ensure that reports are generated either on-demand or periodically to support the service contracts and service revenue business
- Work with (field) service, local customer service, sales and other departments with respect to customer needs, act as a professional liaison between internal and external customers resulting in customer satisfaction and –retention
- Education level: Bachelor
- Fluent in French and or Spanish
- Good social and communication skills
- Creative thinking and innovation
- Flexible and representative attitude
- 3 – 5 yrs. of experience in a Sales support environment
- Take the extra mile to engage our customers
140
Rental Sales Agent Resume Examples & Samples
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)."
- Apart from religious observation, must be able to work the following shift/schedule: Must be available to work nights and weekends with 2 days off
- Sun-4:00 pm-12:00 am
141
Reservations Sales Agent Resume Examples & Samples
- Assist with reservations and general hotel enquiries in a professional manner
- Attending to all incoming calls in a professional and polite manner, as per Hotel brand standards
- Efficient and friendly guest service, and a willingness to consistently provide exceptional guest service
- Assisting with commission and group enquiries
142
American Express Sales Agent, Oshawa May Resume Examples & Samples
- Places outbound calls to small businesses using a professional, consultative approach to discuss charge card needs and sells the benefits of Amex products
- Keeps up to date and informed on competitive card products
- Meets specific performance standards and quality targets
- Minimum 1 year experience working in a commissioned based sales environment, preferably involving telephone
- Ability to identify sales opportunities by confidently offering products and services to meet customer needs
143
Sales Agent Resume Examples & Samples
- Meets or exceeds sales goals set by sales leadership/company
- Maintains retention rate deemed acceptable by the company
- Provides sales support to sales operations, telesales, compliance, enrollment and other areas of the company where requested
- Dispositions leads generated from Universal American marketing activities
- Conducts organized community seminars and Senior-related community events
- Participates in Network Marketing Programs
- Accesses and utilizes Universal American's on line Agent Company database system(s)
- Reports sales and marketing activity to office management on a regular basis
- Prepares and presents annual marketing plan to office management
- Maintains professional dress and conduct
- Stays current with licensures, continuing education credits, and professional development
- Travels to and from client meetings and events as required
- Represents Universal American in a professional and positive manner in the marketplace consistent with CMS and Universal American policies and procedures
- Responds to compliance requirements in an accurate and timely fashion
- Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas
- Organizational skills with the ability to handle multiple tasks and/or projects at one time
- Customer service skills with the ability to interact professionally and effectively with providers, third party payers, physicians, and staff from all departments within and outside the Company
- Analytical and interpretation skills including departmental, utilization, financial and operations data
- Decision-making skills with the ability to investigate and weigh alternatives and select the course of action that provides the greatest benefit to the organization
- Creative thinking skills with the ability to ask the needed bigger-picture questions that lead to process and team improvements
- Time management skills with the ability to prioritize and schedule daily activities for the most efficient use of time
- High School or GED required. Undergraduate degree in Marketing, Business, or Communications preferred, or the equivalent work experience
- Active licensure in good standing with the State Department of Insurance (DOI)
- 1 year of insurance product sales background or related health care industry experience
- Personal computer experience should include working with Microsoft Word, Excel, PowerPoint and Outlook at the intermediate level at a minimum
144
At Home Sales Agent Resume Examples & Samples
- Minimum six months' experience working in a sales capacity with performance metrics/goals with the ability to work well with people, overcome objectives, and sell products or services
- Must live in the Boulder/Broomfield/Colorado Springs/Denver area in Colorado, with the ability to attend three weeks of initial onsite training including up to three overnight stays in resort during a three-week period
- Computer proficiency, including ability to easily and efficiently navigate and toggle between multiple screens, talk and type simultaneously, and troubleshoot basic computer issues
- Excellent communication and active listening skills, including the ability to speak, read and write fluently in English
- High school diploma or equivalent degree
- Minimum six months’ experience in the travel agent industry
- Experience working on a base salary plus commission compensation structure
- Prior experience working from home
- Past virtual training experience, which required the completion of self-paced modules
- Associate’s or bachelor’s degree
- A passion for skiing/snowboarding or familiarity with Vail Resorts’ mountain resorts
- Vacation planning experience a plus
- High-speed wired internet connection (wireless is not permitted)
- Home office free from background noise and distractions
- Candidates must be able to confirm that you have current accounts for both landline and wired internet before being considered for a final job offer
145
Regional Sales Agent Resume Examples & Samples
- Achieve new business and retention sales goals set by management within assigned territory for Health, Life and Ancillary product lines, including Health coverage available on and off federal and state Marketplaces
- Meet with cooperative members and other prospects to evaluate insurance needs and describe insurance offerings. Gather all pertinent information and forms required for insurance submissions and work collaboratively with staff to ensure timely submissions to partner insurance carriers
- Solicit services and enhance relationships with key accounts and members via regular calls and visits; provide management with regular updates on progress and key developments
- Participate in cooperative, agency, and industry functions deemed important for relationship building, communication, growth, and retention
- Collaborate with sales leaders in development of sales and marketing strategy for assigned region
- Assure that communications to customer community (written and verbal) are consistent with policy and state and federal regulations
- Problem-solve and attend training to supplement and increase sales and improve professional skills
- Follow corporate procedures and, through use of corporate-defined technology, maintain weekly and monthly reports for use by management
- Consistently demonstrate high standards of integrity by supporting the agency and cooperative mission and values
- Maintain high regard for member privacy in accordance with the corporate privacy policies and procedures
- Maintain knowledge of all relevant legislative and regulatory mandates and ensure that all activities are in compliance with these requirements
- The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
- BS in Marketing, Business Administration, Communications, or similar field or an equivalent combination of education and experience
- 2+ years' experience in a sales environment, with a focus on marketing, communications, and/or business development preferred
- An agricultural background is preferred
- Certification and/or License --
- Strong communication, analytical, problem-solving, public speaking, interpersonal, and selling skills
- Sound understanding of effective sales and marketing tactics to move prospect to sale
- Excellent oral, written, and presentation communication skills required for a diverse range of internal and external audiences
- Must be able to establish effective relationships and independently manage those relations with all levels of internal staff and external customers, business partners, and vendors
- Must have ability to travel independently in a timely fashion to visit customers throughout the assigned territory
- Able to read, write, and speak English
146
Liecnsed Medicare Sales Agent Resume Examples & Samples
- Motivated self-starter, with excellent time management, communication, and organizational skills
- Demonstrated focus on community based marketing
- Bilingual skills English and Spanish. Must be able to speak, read and write in English and Spanish without limitations or assistance
147
Sales Agent Resume Examples & Samples
- Taking restaurant reservations for all outlets made via phone, email, fax or personal
- Ensuring accurate input of restaurant reservations details in the Epicure and hotel system
- Handling reservation changes and cancellations
- Preparing and sending written confirmation letters for all the bookings according to the reservations standards
- Distributing internal correspondence to the relevant departments
- Maintaining and improving wherever possible the communication between the Restaurant Reservations Department, the various F & B outlets and other departments in the hotel
- Promoting and selling special events of Burj Al Arab such as New Year’s Eve, Gala Dinners, etc
- Coordinating with Greeting Desk for all relevant show around requests
- Minimum 1 year experience in Call Centre
- Has F & B Background
- Has 5 Star Hotel Background
- English 3 Proficient
- UAE National
148
Insuance Sales Agent Resume Examples & Samples
- Current Property & Casualty Insurance Sales license or ability to obtain within the first 90-days of employment
- Two years of professional sales experience in an Insurance environment or related industry (i.e. financial/banking)
- Ability to navigate easily through multiple computer systems concurrently (i.e. Microsoft Office & Agency Management Systems)
- Actively work all leads provided, generate new business and retain current Agency business
- Professional communicator with excellent listening and problem solving skills
- Team player who is assertive in obtaining individual and team goals & targets
149
Sales Agent Resume Examples & Samples
- Work with prospective buyers to present the property and overcome objections, with the goal of generating condo sales purchase agreements with qualified buyers
- Generate prospective purchaser leads by leveraging personal and professional relationships, including with the real estate brokerage community, neighborhood stakeholders, and qualified members of target markets
- Collaborate with Sales Director, development team, legal professionals and mortgage professionals to address buyer concerns and fix obstacles to sales
- Maintain consistent contact and periodic follow up with prospective buyers and inquiries and serve as the main point of contact of Related for buyers in contract
- Consolidate and articulate feedback from prospective buyers to guide development team on changes to product and strategy
- Work with the Sales Director, Marketing Manager and Office Coordinator to create a positive working environment with a team spirit and customer-oriented mentality
- 2-5 years progressive experience in real estate sales, marketing and management
- Knowledge of the Boston condominium market
- 4 years post-secondary education preferred in a business discipline
- Licensed sales person / broker
- Existing transaction network, including relationships with brokerage, legal and mortgage professionals
- Familiarity with relevant brokerage law, fair housing regulations, RESPA, etc
- Excellent interpersonal communication and writing skills with strong attention to detail
- Diligent work ethic and interest in working in a fast-paced environment
150
Sales Agent Resume Examples & Samples
- Work within set key performance measurements defined by the call center and management team; process customer requests using client-based tools following all set processes and procedures
- Demonstrate deep knowledge of core products, tools, and resources in accordance with company requirements
- Escalate customer complaints and technical issues in a professional manner; try to resolve issues that fall within the position’s scope of support
- Ensure all customer interactions are handled with a high amount of professionalism, dedication, positivity, and excellence
- Document customer transactions accurately in the appropriate systems
- Work with peers, managers to ensure that proven sales techniques are followed and enhanced
- Meet or Exceed daily/weekly/monthly sales and customer satisfaction goals
- Develop and grow relationships with inbound customers
151
AAA Direct Sales Agent Trainee Resume Examples & Samples
- Following up with members and insured’s and prospecting for new business
- Working some evenings, weekends and holidays
- Prior insurance industry experience is not required, but a plus
- Provide excellent customer service and maintain retention
- High School Diploma required, College Degree a plus
- Ability to pass a Drug Screen
152
Sales Agent Trainee Resume Examples & Samples
- High School Diploma or equivalent required. Two (2) years of relevant sales experience
- Strong sales skills and the ability to ensure customer satisfaction on a daily basis
- Self-motivated, prioritizes tasks and works independently with minimal supervision
153
Direct Sales Agent Trainee Resume Examples & Samples
- Qualifying and quoting prospects, selling memberships and personal lines insurance products
- Inspecting related documentation and resolving membership and insurance problems using discretion and independent judgment
- Multi – tasking and identifying cross –selling opportunities
- Possess a competitive sales drive to meet and exceed monthly goals
- Be an effective communicator both written and verbal
- Have computer experience and good organizational skills
- Self -motivated and fully committed to building a profitable business
- Sales experience highly preferred
- Ability to qualify for California Personal Lines License
- Successful completion of a Background Check
154
Sales Agent Resume Examples & Samples
- Handle reservations as required
- Experience in handling guests requests, and exceeding their expectations would be regarded as essessntial
- Basic Computer Knowledge, Up selling skills
- Working knowledge of OPERA, HotSoS, Epicure system would be an advantage
155
Sales Agent Resume Examples & Samples
- Handle all incoming and outgoing calls/Fax/ for departments/guests
- Handling Guest Preferences Emails and forwarding to the concerned dept. when needed and replying back to the guest acknowledging their request
- Saving the Down Time Emergency report every 3 hrs. on daily basis
- Handle all wake-up calls in HotSos and Outlook
- Handling Restaurant Reservation and Service one Emails
- Following all the Standards when making Restaurant Reservation and ensure to have the desired score achieved
- Using the Online Payment link and Booking Guarantee form for securing Group and Brunch Restaurant Reservations
- Opera, HotSoS, Epicure experience
- 2nd language (Arabic, French, Russian, German is preferable
- Previous work experiences in Telephone Operation
156
Sales Agent Resume Examples & Samples
- Attends to all enquiries, complaints and requests regarding reservations
- Answers the telephone politely and promptly within 3 rings
- Ensures all reservations requests by Internet, fax, cable, and letters are replied to within 24 hours of receipt
- Ensures that the complete details are recorded according to the departmental Standard Operating Procedures
- Ensures that the correct market and source code are linked to the rate code used
- Ensures all guarantee letters and Travel Agent rooming lists from Companies or Travel agents without credit facilities are received and approved by the Credit Manager prior to guest arrival
- Keeps Reservations Manager, during his/her absence Assistant Reservations Manager informed of VIP guests, convention or seminar, consular visit or any extra ordinary request
- Ensures that all special guest requests are linked to the concerned reservation
- Keeps fully up to date on future availability of current status, future dates and all promotions in and around the Hotel and the UAE
- Organizes visa requests for hotel guests as and when the reservation is made
- Prints and reconciles trace report on a daily basis
157
Retail Sales Agent Resume Examples & Samples
- Exhibits consistent over the top customer service to exceed customers’ expectations by helping create a fun, friendly, relaxed resort shopping experience
- Participates in all resort and vendor training programs to gain product knowledge and property knowledge needed to meet/exceed company standards and sales goals
- Handles all customer requests and special orders. Works with sister properties to fulfill customers’ needs through phone and mail orders
- Participate in physical inventory counts, handle markdowns, transfers and adjustment paperwork as directed to reduce shrink
- Follow all cash handling and daily paperwork procedures to protect company assets. Shop opening and closing responsibilities as assigned by Supervisor
- Completes all daily checklists to maintain a clean, organized and safe environment for associates, customers and guests alike
- Follows all company procedures to safeguard the assets, associates and guests of Rancho Las Palmas Resort & Spa
- Generates additional sales by calling customers and club members to discuss events, promotions and new merchandise
- High school diploma or general education degree (GED) preferred; at least one year experience as a cashier
- 6 months retail or related customer service
- Ability to operate a POS system and ability to provide outstanding customer service
- Ability to follow direction, meet assigned tasks, deadlines and goals. Effective communication skills with guests, customers, peers and management alike
- Ability to lift up to 50 pounds, climb a 3 ft. ladder and stand for up to 8 hours a day
158
Inbound Sales Agent Resume Examples & Samples
- Demonstrated background in sales, customer service, insurance, telemarketing, retail or a related field preferred
- Ability to use a consultative approach to determine customer needs, build rapport and provide solutions based on current products and service offerings
- Individuals who thrive in a fast-paced environment and can navigate
159
Sales Agent Resume Examples & Samples
- To ensure the smooth and efficient running of the Food & Beverage Department, by providing administrational support
- To always embrace the Jumeirah Hallmarks
- To follow proper payroll and uniform procedures
- Previous working experience in a similar position
- Demonstrated experience working in a high volume, high pressure environment
- Familiar with facilities management systems
- Strong verbal and written English language skills
- Proficiency in Point of Sales systems
160
Franchised Reservations / Sales Agent Resume Examples & Samples
- High school diploma or equivalent
- Minimum experience (number of months/years and type of work experience beyond formal education): 6 months previous hotel / reservations experience
- MARSHA/ Opera PMS experience preferred
- Excellent customer service skills
- Good organizational and communication skills
- Knowledge and use of Microsoft Office applications
161
American Express Sales Agent, Oshawa June Resume Examples & Samples
- Utilizes available tools and resources as designed to enhance navigation, and overall efficiency while on the call
- Adheres to professional/department/divisional practices, standards, processes and controls to achieve operational excellence
- Customer centric, ability to effectively communicate with a diverse range of small businesses
- Strong business acumen, insightful, ability to apply good judgment based on customer’s needs
- High energy, ability to communicate with clarity over the telephone
162
Retail Sales Agent Resume Examples & Samples
- Responsible for the handling of money, i.e., the opening of closing of the shop
- Knowledge of P.O.S. system, shipping, transfer forms and hard checks
- Must meet ALL Moments of Service standards, i.e., greeting customers within 10 feet of guests, greet with a smile and a sincere welcoming, etc
- Ensure complete customer satisfaction, as well as, meeting all company and personal goals for the retail shop
- All merchandise delivered should be unpacked, folded or hung accordingly to quality standards an placed in the appropriate location by the beginning of next day
- All emptied boxes of merchandise should be broken down and taken to the trash on daily basis
- Maintaining a clean , neat and dust free shop and work area on a daily basis
- All restrooms and trashcans, both inside and outside of retail shop, should be cleaned and emptied on daily basis
- Responsible for weekly requests of cleaning or office supplies for the shop and any needed merchandise
- Knowledge of property, i.e. locations of restaurants, pool, etc. Also, knowing the daily activates for guests and their children
163
Sales Agent Resume Examples & Samples
- Handling inbound and outbound calls to assist with enrollment, renewal and service client accounts
- Selling insurance product to new and existing clients
- Meet production goals as established, while maintaining quality standard for all lines of insurance
- Provide excellent customer service with a positive attitude
- Preference given for current health & life licenses and/or experience
- Intermediate computer skills are required including familiarity with windows-based programs such as Microsoft productivity tools (e.g., Excel, Word, and Outlook) Strong Outlook capabilities and
- About National General Holdings
164
Sales Agent Resume Examples & Samples
- Receive inbound calls from customers who have questions on health insurance options in 38-50 states
- Make outbound sales calls on a variety of sales campaigns
- Benefit Advisor will recommend plans and enroll prospects based on the customer's needs
- Quote, present, and close sales while overcoming objections
- Follow up on "book of business" on a consistent basis by making outbound follow up calls to prospects
- Provide a positive customer experience with excellent customer satisfaction
- Meet sales and productivity goals on a daily, weekly, monthly and annual basis
- Update customer file in CRM with summary of interaction
- On-site regular attendance and punctuality are essential functions of the job
- Performs other business tasks or functions as assigned
- 2 years sales experience with a proven track record of exceeding sales quotas
- 2 years selling in the insurance industry
- 2 years experience working in a blended call center environment
- Excellent listening and communication skills
- Excellent computer and navigational skills
- Excellent work ethic and adherence to work schedule
- Self starter who is highly motivated
- Active/Current Life Agent License
165
Rental Sales Agent Resume Examples & Samples
- Applicant must be available to work afternoons/evenings and weekends - approximately 20 hours per week
- Provide all customers with friendly and personalized attention, in person and on the phone at all stages of the rental process
- Adhere to company rental requirement guidelines
- Use Company approved selling techniques to offer all optional products to meet customer needs
- Achieve sales targets and goals
- Ensures the security of company assets
- Keeps work area clean and orderly. Responsible for maintaining a safe and clean work environment. Immediately reports any unsafe or hazardous conditions to the lead agent and/or manager
- Must have a current and valid Canadian driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
- Must be authorized to work in Canada
166
Temporary Rental Sales Agent Resume Examples & Samples
- This is a temporary position, applicants must be available for work until October 31st, 2017
- Effectively resolve all customer service issues
- Perform other customer service related duties in addition to those listed, to ensure our service exceeds the expectation of the customer
- Positively represent the Company to all vendors and the general public
- Minimum High School Diploma or G.E.D. required
- Proficient in English, written and verbal comprehension
167
Rental Sales Agent Resume Examples & Samples
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the last 3 years
- Apart from religious observation, must be able to work a flexible shift that will include days/nights and weekends
- No drug or alcohol-related conviction on driving record in the past 5 years (ie., DUI/DWI)
- Must be able to work at the Chattanooga Airport
168
Rental Sales Agent Resume Examples & Samples
- This position is located at the Jacksonville Airport
- This position pays $8.50/hour plus incentives and commission
- Aside from religious observation, must be able to work various shifts between the hours of 7:30am-11:30pm, including weekends and holidays with days off mid-week
- Must be willing to accept starting pay of $8.50/hour plus incentives and commission
- Must be willing to accept Full-time work (40 hrs/week)
169
Rental Sales Agent Resume Examples & Samples
- Must have a minimum of 1 year of sales and customer service experience in a professional environment
- No drug or alcohol related convictions on driving record in past 3 years (ie., DUI/DWI)
- Must be able to work the following schedule
170
Rental Sales Agent Resume Examples & Samples
- This is a part time position working 20-25 hours/week**
- Must have a minimum of 2 years of commission or incentive based sales experience in the last 5 years
- Must be able to work any day of the week and any shift due to a shift bid at a 24 hour location (This will be a part time position working 20-25 hours/week)
171
Rental Sales Agent Resume Examples & Samples
- This is a FULL TIME position requiring 40 hours per week located in Fairbanks, Alaska.*
- No drug/alcohol convictions, or reckless/negligent driving incidents on driving record within the past 5 years
- Must be able to work the following schedule: Saturday-Wednesday (off Thursday/Friday) 6:30pm-2:30am
172
Rental Sales Agent Resume Examples & Samples
- Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
- Meet and greet customers in a friendly and timely manner
- Assist to assess condition of rental upon return
- Process returns
- High school diploma or GED equivalent required
- Must have at least 1 year prior customer service, retail, or sales experience
- Must be authorized to work in Canada and not require sponsorship for this position now or in the future
173
Samsung Retail Sales Agent Sales Team Resume Examples & Samples
- Responsibilities would include guiding potential Best Buy customers throughout the sales process, from intercept in aisle to securing sales on high-ticket Samsung products to fully closing the sale at retail level
- Samsung Innovation Agents will qualify Best Buy customers and provide education on high-ticket Samsung Home theater Products
- Representatives will work in their assigned Best Buy locations to create and own strong relationships with store personnel; ensuring success as well the ongoing partnership between the store and Samsung
- Full time sales representatives will be paid a base hourly rate ranging from $18 per hour plus target based bonuses – up to $3/h
- The Samsung Innovation Agent will be part of our year round Sales Team – as a reminder, this position is a full-time role (38-40 hours a week) so you know you have a job that has steady and stable hours!
- Typical work week is Wednesday to Sunday
174
Rental Sales Agent Resume Examples & Samples
- Average commission is based on individual performance
- Authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- 6 months of sales or customer service experience
- Retail sales or commission based sales experience preferred
- Apart from religious observations must be able to work the following schedule
175
Sales Agent Resume Examples & Samples
- Certificate of registration or real estate licence
- Real Estate Sales experience (preferable)
- Reliable car and driver's license
- Professional manner and presentation
- Able to use initiative
- Enthusiastic attitude
- High work ethics
- Passionate people-person
- Can do attitude & willingness to succeed
- Ability to work autonomously within a team environment
- Excellent organisational skills, attention to detail and ability to prioritise
- Desire to make $120k+ per year
- Both listing & selling
- Daily prospecting (new & existing clients)
- Gaining & presenting property appraisals
- Running & supporting sales campaigns
- Managing all marketing
- Conducting open for inspections
- Managing the sales process to completion
- Managing and continually updating your database through networking
- Access to great administration support
176
American Express Sales Agent, Oshawa July Resume Examples & Samples
- Sells the charge card offerings and benefits, build long term and profitable customer relationships by understanding customers' needs. Offering information, insight and recommendations on appropriate Amex product. Sells the right product to meet the customer's needs
- Understands the Amex products and maintains a working knowledge of all pertinent products and services
- Contributes to the center Metric goals by achieving the individual targets
- Ability to work in a statistically driven environment, measured by call quality, sales, call compliance and productivity goals
- Highly motivated and sets increasingly challenging personal standard of excellence beyond that required by management
177
Qr-senior Group Sales Agent Resume Examples & Samples
- A Trade or Vocational Qualification
- Recognized IATA / Airline Basic Ticketing and Tariff Course
- Amadeus knowledge
- Previous experience working in a reservations/groups position
- Strong customer service background within airline or travel industry
- Ability to multi task and deal with conflicting priorities
- Strong excel skills with ability to put together and work with spreadsheets
- Commercial acumen with ability to generate revenue
- Analytical skills and strategic thinking
- Basic understanding of world geography
- Understands Process and Product
- Good knowledge of English and Austrian German essential
178
Retail Sales Agent Resume Examples & Samples
- Utilize the Micros POS system (Book Reservations, Sales of Merchandise, Checking in Players etc.)
- Maintain working knowledge of the resort and club operations including Season Pass Rules and Regulations
- Perform duties and meet requirements for sales, rentals, tournaments, and services which the Director of Golf and Assistant Professional deems necessary
- Assist in presentation of golf shop
179
Inbound Sales Agent Resume Examples & Samples
- Utilizing best practices and your own skills, achieve extraordinary sales results which meet or exceed company and customer expectations
- Strong ability to gain clients trust and address their insurance needs so they can reach a financial benefit
- Capability to cross-sell insurance products to clients to increase premium and sale numbers
- Strong educating skills to explain the insurance process to our clients
- Deliver outstanding client service to all customers
- Communicating with underwriting to maximize accounts and assess risks that fit within our appetite
- Being an owner of your own personal book of leads, and a strong desire to grow your book of business
- Excellent team player that will help coworkers achieve success, and will seek help when needed
- Proven success in a sales commission environment
- Ability to notice buying signs from a customer and act upon them accordingly
- Willingness to overcome client objections and move the call forward
- Being a goal driven person that never settles for the status-quo
- Insurance designation (CPCU, AIC, ARM)
- Prior experience within insurance industry
180
SMB Sales Agent Resume Examples & Samples
- Understands and can explain the G Suite product (as well as competitors) at both a technical level and business value level
- Understands client goals in relation to the IT space and is comfortable discussing budgets and decision criteria
- Can comfortably speak to the business value of G suite across a range of business industries
- Demonstrates proficiency using all relevant software tools: Google Docs and Google Sheets, as well as Salesforce
- Stays up to date with product knowledge to make effective recommendations
- Ability to track success metrics and understand the importance of these metrics
- Ability to file and follow up with bugs in the product and internal tools
181
Inside Sales Agent Resume Examples & Samples
- Responsible for using various systems to track, gather information and answer customer inquiries
- Identify customer needs and works to meet those needs using sales tools and techniques
- Provide appropriate educational information
- Strive to sell the product that best meets each customer's needs
- Working in a team oriented environment
- Meeting key performance metrics such as sales, productivity and quality requirements
- Strives to sell the NatGen Insurance product that meets the customer's need or other products when appropriate
- Performs other duties as requested, including attending required meetings
- Complete New Hire Technical Training Program
- Demonstrates adequate/accurate typing speed while talking to the customer
- Demonstrate a working knowledge of auto policies and procedures
- Demonstrate thorough knowledge of underwriting guidelines
- Demonstrate thorough knowledge of billing guidelines
- Demonstrate professional phone etiquette
- Demonstrate proficiency with Sales systems
- Associates or Bachelor's degree, or equivalent customer service experience
- Prior experience working with the public in a customer service or sales environment
- Demonstrates the ability to make the "Human Connection" and empathize with the customers
- Demonstrates the ability to negotiate in order to adequately sell the brand and product
- Demonstrates basic math skills
- Demonstrates strong attention to detail, organization skills, and timeliness in order to meet customer service expectations
- Demonstrates the ability to think analytically
- Demonstrates a high degree of dependability and motivation
182
Ticket Sales Agent Resume Examples & Samples
- Complete sales transactions by accuratley and efficiently ringing up customer sales in either retail POS or resort POS
- Perform daily sales and closing procedures for both RPOS and Retail systems
- Ability to handle high volumes of customer interaction while communicating in a respectful manner
- Remove all sensormatics and hangers from mercahndise prior to placing items in bag(s) for customers
- Maintain a neat and organized work area by placing hangers, sensors, returned items and paperwork in appropriate and designated locations
183
Sales Agent Trainee Resume Examples & Samples
- Inbound, outbound multi-media contact with new and existing clients to discuss their needs, explain insurance and emphasize benefits of various product offerings based on analysis of those needs
- Sell and complete applications, as well as bind automobile and life insurance policies for clients, including new business, renewals and endorsements
- Support channel partners, marketing programs and initiatives which further the Direct General brand and growth of the company
- Understand, promote and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures
- Responsible for sales administration and reporting activities
- Ensure applications and paperwork are completed accurately and in a timely manner
- High School Diploma/equivalent required, college experience a plus
- Must acquire and maintain State Property/Casualty and/or Life/Health licenses as required
- Bilingual (English/Spanish) a plus
- Minimum 1 year successful business-to-consumer sales experience, ideally within the insurance industry
- Strong demonstrated ability to market and sell in multi-product environment where cross selling and customer retention is essential to sales goal attainment
- Excellent interpersonal skills including written, verbal and presentation delivery with ability to clearly communicate the features and benefits of insurance and other ancillary products to customers
- Demonstrated ability to develop and maintain customer relationships and provide excellent customer service
- Knowledge of insurance laws, regulations and processes, ability to analyze and interpret insurance policies and insurance coverage and/or experience in working in a compliance and regulatory environment strongly preferred
- Strong computer skills and working knowledge of Microsoft Office applications including Outlook Email, Word and Excel
184
Sales Agent Resume Examples & Samples
- Take restaurant reservations for all outlets made via phone, email, fax or personal
- Use and maintain the Epicure Restaurant Reservations System as per given procedure
- Ensure accurate input of restaurant reservations details in the Epicure and hotel system
- Handle reservation changes and cancellations
- Prepare and send written confirmation letters for all the bookings according to the reservations standards
- Distribute internal correspondence to the relevant departments
- Maintain and improve wherever possible the communication between the Restaurant Reservations Department, the various F & B outlets and other departments in the hotel
- Use the reservations log to record and handover all messages to keep everyone within the department informed
- Assist the Restaurant Reservations Manager in preparing reports and statistics
- Promote and sell special events of Burj Al Arab such as New Year’s Eve, Gala Dinners, etc
- Coordinate with Greeting Desk for all relevant show around requests
- Keep updated with the current and future restaurants status and the occupancy levels
- Prepare and distribute the daily Food & Beverage guest questionnaire report
- Prepare the Daily Restaurant Report during the afternoon shift
- Keep Manager/supervisor informed of any irregularities and VIP bookings
- Handle group reservations and enquiries for up to 40 persons in the restaurants as per the standard policies
- Function sheets to be prepared for the group reservations and handed over to the senior sales agent to issue function sheets on time
- Previous experience within the hospitality industry or in a call center environment a
- Able to communicate effectively in English (verbal and written)
- Pleasant and approachable personality (for guest facing duties at hotel lobbies, guest cocktails etc.)
- Knowledge in Epicure & Opera
- Fluency in Arabic, Russian, Chinese, French, Spanish, German and Italian is an added advantage
185
Agency Sales Agent Resume Examples & Samples
- Conduct sales of personal lines insurance (non-standard auto and property) and/or insurance to AAA members and prospective members via telephone
- Quote insurance rates, qualify applicants, check/verify data, and enter new business applications and related documents in an accurate manner
- Resolve membership/insurance problems using discretion and independent judgment including handling of accounting problems and correspondence
- Provide support to Field & Direct Sales Agents, Policy Management Group Representatives, Management, and other internal and external clients and partners through information and counseling on Agency products and services
186
Rental Sales Agent Resume Examples & Samples
- Minimum of 1 year experience handling customer service functions
- A minimum of basic level experience and understanding of a PC and Microsoft Office Products required; familiarity with Odyssey a plus
- Apart from religious observation, must be able to work the following shift/schedule:Monday-Friday along with some Saturdays and Sundays: 5:00pm-12:00pm
187
Sales Agent Resume Examples & Samples
- Active California Real Estate License, in good standing
- A minimum of 5 years new home sales experience
- Excellent communication skills; able to define and resolve problems
- Professional demeanor, appearance, and dress
- Computer literate with knowledge of Windows -(Microsoft Word, Excel, Outlook, Pivotal), DocuSign and Options Online
188
Rental Sales Agent Resume Examples & Samples
- Greet customers, process rental and/or parking information, offer and sell optional products/services utilizing proven sales techniques, disclose rates, terms and conditions of rental /parking contract and explain the charges professionally
- Handle customer service issues including car exchanges, telephone calls, extending rental contracts, and processing returning and overdue rentals; enter and maintain data in location logs; communicate with drivers via two-way radio to coordinate pick-up and delivery of customers
- Balance cash drawer, complete deposit procedures and secure money in safe
- Maintain cleanliness of the rental counter/office area
- Perform related responsibilities as assigned or required
- Prefer some college
- At least 1 year of sales / customer service experience
- Prefer previous car rental experience
- Valid driver's license as required by state
- Knowledge of and ability to use effective sales techniques
- Ability to demonstrate effective interpersonal and communication skills promoting positive impression with customers
- Ability to manage stressful, fast-paced environment while maintaining good customer relations
- Ability to recognize and create opportunities to sell upgrades and options to customers
- Ability to present a professional appearance and enthusiastic attitude
- Ability to process all paperwork according to company policies and procedures
- Ability to type and perform data entry accurately
- Knowledge and skill in car rental operations
189
Sales Agent Resume Examples & Samples
- Have a thorough knowledge of the entire hotel services and facilities
- To be totally familiar with all aspects of the reservation systems
- Handle all reservation requests using good listening and communication skills to secure information necessary to complete a reservation
- Process rooming lists and group blocks and indicate special requests and billing procedures
- File and process reservations correspondence, make certain all files are current and in order
- Have knowledge of Front desk, Sales and Accounts departments and how they relate to the Reservations department
- Abide by the hotels policies and procedures
- Be familiar with changes in the rates and group enquiries
- Complete your daily shift task list and aid others if you complete your tasks before your shift finishes
- To be aware of inventory management and keep a constant check on the room types available throughout the day
- To have an understanding of departmental goals and projections for average rate and occupancy
- Any other duties as may reasonably be requested by the management team including assistance for large events or hotel functions
- Minimum of 1 year reservation experience in a 5 star luxury or Ultra luxury hotel
- Fluency in English both written and oral is required. Ability to converse in any other Foreign language is highly advantageous
- Excellent computer skills and knowledge of OPERA would be an advantage
- Excellent telephone manner is essential
190
Ins Agency Sales Agent Resume Examples & Samples
- Excellent verbal and written communication skills, including well developed interpersonal skills
- Demonstrated time management skills and the ability to manage multiple priorities
- Experience working independently and as part of a team
- Experience using computers and navigating among multiple systems and screens
191
Rental Sales Agent Resume Examples & Samples
- Must have a minimum of 1 year of retail sales, commission or incentive based sales experience
- And no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
- Apart from religious observation, must be able to work the following shift/schedule: alternating 6:45a-3:45p shift and 3p-11p shift any day of the week including holidays and weekends
192
Rental Sales Agent Resume Examples & Samples
- High School Diploma or G.E.D. required (Associate's degree is a plus)
- Must have a minimum of 3 months of salesexperience
- Must have a minimum of 6 months of face-to-face customer service experience
- Must have a valid driver's license and no more than 2 moving violations and/or at-fault accidents within the past 3 years
- Must not require work authorization sponsorship from our company for an employment-based work permit or other work authorization document now or in the future