RN, Care Manager Resume Samples

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FS
F Smitham
Furman
Smitham
409 Flatley Pass
Phoenix
AZ
+1 (555) 363 7868
409 Flatley Pass
Phoenix
AZ
Phone
p +1 (555) 363 7868
Experience Experience
San Francisco, CA
RN Care Manager Emergency
San Francisco, CA
Predovic, Ledner and Muller
San Francisco, CA
RN Care Manager Emergency
  • Provides updates to the ED clinical team regarding Care Management involvement with the patient during the patient’s visit
  • Documents activities, including utilization review activities, statistics, clinical assessments and plans in a thorough and timely manner or per Care Management Department policy
  • Works with the ED team to achieve optimal patient flow/throughput to enhance continuity of care, smooth and safe transition, patient satisfaction, and patient safety
  • Performs other duties as assigned by Care Management leadership
  • Acts as a resource and provides staff and physician education related to resource utilization, medical necessity, and federal regulation and guidelines
  • Utilizes thorough knowledge of various computer/information systems to perform assigned duties
  • Thoroughly and efficiently provides information through documentation for continuity of care
Detroit, MI
RN Care Manager, Senior Care Options
Detroit, MI
Baumbach LLC
Detroit, MI
RN Care Manager, Senior Care Options
  • Maintain goals and objectives of Network Health in working with all enrollees for the coordination of services for the above member population
  • Maintain an active Massachusetts profession-specific license in good standing without restrictions
  • Maintain professional growth and development through self-directed learning activities and involvement in professional, civic, and community organizations
  • Perform assessment and/or care management interventions for the referred and identified population
  • Communicates with all providers, actively involved in the enrollee's care, regarding individualized care plan progress, specific program participation, and complex case management interventions
  • Facilitate communication between the care manager and the enrollee and the enrollee with their practitioners to promote empowering the enrollee to take an active role in managing their health
  • Work in close collaboration between the behavioral health care managers and social care mangers to provide integrated care for at-risk enrollees
present
San Francisco, CA
RN Care Manager Minnesota Senior Health Options
San Francisco, CA
Bogisich, Rodriguez and Thiel
present
San Francisco, CA
RN Care Manager Minnesota Senior Health Options
present
  • Maintains knowledge of, and complies with, all relevant laws, regulations and policies, procedures and standards
  • Actively participates in creating and implementing improvements to achieve clinical, satisfaction and/or efficiency outcomes
  • Knowledge of community service organizations, agencies, programs and funding sources
  • Knowledge of the referral/authorization process for recommended services
  • Evidence Based Practice: Evaluates and/or assists in the evaluation of practice in relation to existing evidence identifying opportunities for the generation and use of research
  • Nursing Process: Utilizes the nursing process to provide holistic, compassionate, safe, high quality, population based care
  • Patient Safety: Demonstrates practices that support safety with recognition of variations in populations served, preventing harm to patients, families, employees, and themselves
Education Education
Bachelor’s Degree in Nursing Preferred
Bachelor’s Degree in Nursing Preferred
North Carolina State University
Bachelor’s Degree in Nursing Preferred
Skills Skills
  • Consistently exhibits behavior and communication skills that demonstrate HealthCare Partners’ (HCP) commitment to superior customer service, including quality, care and concern with each and every internal and external customer
  • Able to concurrently perform multiple tasks
  • Excellent verbal and written communication skills
  • Adheres to departmental policies and procedures as approved by Office of the Medical Director (OMD) Quality Committee
  • Demonstrates a thorough understanding of the cost consequences resulting from Care Management decisions through utilization of reports and systems such as Health Plan Benefits, Division of Financial Responsibility (DOFR), utilization of metrics and CM reports
  • Discusses Durable Power of Attorney (DPoA) and advanced directive status with PCP when applicable
  • Works in coordination with the care team and demonstrates accountability with patient management and outcome
  • Oversees provisions for discharge from facilities including follow-up appointments, home health, social services, transportation, etc., in order to maintain continuity of care
  • Uses protocols and pathways in line with established disease management and care management programs and approved by medical management in order to optimize clinical outcomes
  • Coordinates provisions for discharge from facilities including follow-up appointments, home health, social services, transportation, etc., in order to maintain continuity of care
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15 RN, Care Manager resume templates

1

RN Care Manager for Post-partum Program Resume Examples & Samples

  • Proactive telephonic outreach to eligible Humana members and engage participation in Human At Home Post-Partum Care Management program
  • Active Registered Nurse (R.N.) licensed in the state of Florida and possesses the ability to be licensed as a registered nurse in multiple states without restrictions
  • Seasoned professional nurse with 3+ years of clinical nursing experience in obstetrics or post-partum
  • Able to work 40 hours per week between the hours of 8am- 8pm with occasional Saturdays
  • Associates working in the state of Arizona must comply with the Tobacco Free Hiring Policy (see details below under Additional Information) and upon offer will be subjected to nicotine testing as part of a 10-panel drug test
  • Bilingual in Spanish or Creole strongly preferred
  • Previous work with vulnerable adults or the geriatric population
2

RN Care Manager Lead Resume Examples & Samples

  • Development of tools and education to help promote informed and strategic care management activities for primary care
  • Work collaboratively with enterprise stakeholders to align care management efforts across multiple practices and locations
  • Develop expertise of enterprise electronic medical record (Epic) and related population health management tools to promote care management best practices
  • Utilize data and analytics to identify patient populations in highest-need of care management services
  • Perform individual needs assessments and assists with educating patients and families on available and necessary resources to access healthcare delivery systems
  • Conduct analysis to eliminate fragmentation, duplication, and gaps in treatment plans
  • Development of care plans working toward reduction of preventable hospital admissions, re-admissions, emergency department visits, and excessive therapies
  • Graduation from an accredited college or university with a master’s degree in Nursing, Psychology, Social Work or in a related field AND one year of professional clinical, case management and healthcare experience
  • Must possess and maintain a valid State of Colorado Driver’s License
  • Work experience in the health professional field specializing in clinical, case management and healthcare may substitute for the master’s degree on a year-for-year basis
  • Three or more years of experience working with faculty and staff in a higher education medical/clinical environment
  • Experience working with Home Care, Medicaid and Medicare populations, and related social/economic issues
  • Experience and knowledge of HIPAA rules and regulations
  • Knowledgeable with managed care, case management, and utilization management; prefer familiarity with registries, risk stratification modules and population health management tools
  • Must possess excellent written and verbal communication skills and have a working knowledge of fiscal responsibilities
  • Experience working with an electronic medical record system
  • Intermediate skills with word processing and developing spreadsheets using Microsoft Office such as Word, Access and Excel
  • Excellent interpersonal and organizational skills with the ability to prioritize, multitask and follow-up
  • Must be willing to manage light travel among multiple metro-Denver clinical practice sites managed by the University School of Medicine and University of Colorado Health System
3

RN Care Manager Bachelors Resume Examples & Samples

  • 2+ YEARS
  • KNOWLEDGE OF CARE MANAGEMENT AND RESOURCE/UTILIZATION MANAGEMENT
  • SKILL IN CARE MANAGEMENT AND PATIENT ASSESSMENTS
  • ABILITY TO MONITOR, ASSESS AND RECORD PATIENT PROGRESS AGAINST A PLAN OF CARE
  • ABILITY TO FACILITATE PATIENT ACCESS TO COMMUNITY RESOURCES
  • ABILITY TO WORK COLLABORATIVELY WITH BOTH INTERNAL AND EXTERNAL MEDICAL STAFF AND EXTERNAL PARTNERS AND ORGANIZATIONS
  • ABILITY TO ASSESS, ADAPT, AND CALMLY RESPOND TO CHANGING AND/OR CRISIS ENVIRONMENT
  • ABILITY TO MAINTAIN CONFIDENTIALITY WITH ALL ASPECTS OF PATIENT INFORMATION IN ACCORDANCE WITH ALL APPLICABLE POLICIES AND REGULATIONS
4

Rn Care Manager Waco Resume Examples & Samples

  • Researches, evaluates and recommends resources to meet medical and non-medical needs of patients and families
  • Collaborates, refers, and communicates across all programs to ensure appropriate coordination of services
  • Acts as liaison to hospital, long-term care, specialists and home health representatives
  • Ability to assess, adapt, and calmly respond to changing and/or crisis environment
5

RN Care Manager BSN Resume Examples & Samples

  • Assesses plans, implements, documents, coordinates, monitors, evaluates, and updates the plan of care by collaborating with all members of the health care team to provide evidenced based care
  • Bachelors of Nursing Degree Required
  • At least 2 years of related experience
  • Staff and external partners and organizations
6

RN Care Manager, Post Service Review Resume Examples & Samples

  • Using professional judgement, independent analysis and critical-thinking skills applies clinical guidelines, policies, benefit plans, etc to complete case review and determinations
  • Five years clinical experience in a health care environment; including Managed care experience preferred
  • Skilled in computer operation with proficiency in Microsoft Office Word 
  • Excellent Interpersonal skills and ability to work effectively and independently  
  • Ability to effectively analye, interpret, apply and communicate policies , procedures and regulations
7

RN, Care Manager Resume Examples & Samples

  • Must have a working knowledge of current treatments and their physical and psychosocial sequelae
  • Basic knowledge of applicable laws and regulations, and accreditation guidelines, e.g. CMS (HCFA) DOC, JCAHO, EMTALA is required
  • In-depth knowledge of geriatrics including common health & functional changes in the aged, and various chronic disease processes
  • Must have strong clinical assessment and critical thinking skills necessary to develop a comprehensive plan of care appropriate to patients with complex medical, emotional and social needs
  • Must have the ability to work in a high volume case load environment and deal effectively with rapidly changing priorities
  • Must be assertive and creative in problem solving, and system planning and management
  • Must have the ability to serve as a health coach to patients in all categories of patients: well but at risk due to lifestyle habits, newly diagnosed conditions, chronic disease and end of life
8

RN Care Manager Per Diem Resume Examples & Samples

  • Provides case management coordination to ensure that patients receive the appropriate level of care based on medical needs. This may include facilitating patient transfer from inpatient settings to other more appropriate care settings such as a post-acute care facility, or home care with monitoring by qualified medical staff. This may also include facilitating outpatient skilled services or the provision of durable medical equipment as needed
  • Uses professional judgment and departmental guidelines to refer cases to physician advisors
  • Ensures compliance with HIPAA and other applicable company policies and procedures as well as regulatory requirements
  • Maintain effective communication with management regarding development within areas of assigned responsibilities and performs special projects as required
  • Required- Three (3) years of previous job related experience in a healthcare environment
  • PC proficient; ability to communicate and interact professionally with co-workers, management patients, and Providers; ability to counsel and/or consult; working knowledge of HMO’s, PPO’s, Medicare, Medicaid, and insurance plans; knowledge of CPT4/ICD 9 & 10/HCPCS codes
9

Rn-care Manager Adult Partial Hospitalization Days CHI Health Immanuel Resume Examples & Samples

  • Relates to people in an open, friendly, accepting manner; shows sincere interest in others and their concerns; initiates and develops relationships with others as a key priority
  • Serves as an advocate and liaison between patient/family and physician, hospital staff, members of the health care team, community resources, and third party payers as necessary
  • Develops positive working relationships with the multi disciplinary team within the CHI Health and the Alegent Creighton Health Physician/Hospital Organization physician reviewers and refers cases in a timely manner to expedite certification decision and/or physician‑to‑physician communication
  • Collaborates with all disciplines to establish, collect, analyze, and monitor clinical outcome data of the identified population, which in turn will be used to improve patient care and demarcate service delivery mechanisms in need of revision. Participates in the development of patient protocols, maps, algorhythims and reports individual variances from established plans (e.g. CareMaps) which deleteriously effects patient care and/or length of stay of stay. Assists with the development of resources based in part on research findings (both internal and scholarly) for utilization throughout the System
10

Rn-care Manager Clinical Resource Management Days CHI Health Lakeside Resume Examples & Samples

  • Develops effective give and take relationships with others; understands the agendas and perspectives of others; recognizes and effectively balances the interests and needs of one’s own group with those of the broader organization
  • Speaks clearly and expresses self well in groups and in one to one conversation
  • Consistently evaluates the appropriateness of levels of care, diagnostic testing and clinical procedures, quality and clinical risk issues, and provides timely, accurate and complete medical record documentation and data collection which includes delay days
11

LPN / RN Care Manager Resume Examples & Samples

  • Assist in the assessment of clinic operations and make recommendations as necessary
  • Preferred: Previous care management, utilization review or discharge planning experience
  • Must have consistent, punctual and reliable attendance
12

RN, Care Manager Resume Examples & Samples

  • Performs duties of RN I and II
  • Evaluates nursing competencies and decisions according to current nursing practices
  • Functions as a resource and serves as a liaison between administration, clinicians, staff and other departments
13

Rn-care Manager Patient Aligned Care Team West Valley Clinic Resume Examples & Samples

  • Bachelor's Degree in Nursing (BSN) AND one (1) year RN nursing experience OR
  • Associate's Degree in Nursing (ADN) AND two (2) years RN nursing experience at Veterans Affairs Salt Lake City Healthcare System OR
  • Associate's Degree in Nursing (ADN) AND three (3) years RN nursing experience OR
14

Rn-care Manager, Denials Management Resume Examples & Samples

  • Facilitates coordination of a multidisciplinary plan of care to guide patient progress to promote the achievement of optimal clinical, quality, and cost effective outcomes
  • Completes documentation responsibilities in keeping with hospital and department policy
  • Performs evaluation of patient’s care and progress for the episode of care and/or across the continuum for the identified population
  • Graduation from an accredited school of nursing plus three years of recent clinical work experience in the specialty area or related clinical specialty in a hospital setting within the past five years that demonstrates attainment of the requisite job knowledge skills/abilities. Experience with utilization management, discharge planning and/or case management is preferred
15

RN Care Manager BSN Resume Examples & Samples

  • Assists patients with self-management through education, visits and telephonic engagement; encourages and supports patient adherence to their care plans
  • Ability to work collaboratively with both internal and external medical staff and external partners and organizations
  • Location/Facility – Baylor Medical Center at Waxahachie
  • 2 years of experience
  • Driver’s License
16

RN Care Manager Pediatrics Resume Examples & Samples

  • Critical-thinking and problem-solving skills
  • Significant knowledge and understanding of availability of community and post-acute resources and related payer requirements (preferred)
  • Minimum of one year recent acute care experience
  • Associate of Science in Nursing Degree
  • Current active Florida State license as a Registered Nurse
17

RN Care Manager Minnesota Senior Health Options Resume Examples & Samples

  • Completes comprehensive health risk assessment of each members bio-psycho-social and environmental safety needs
  • Provides care management based upon results of the assessment to prevent hospital and nursing home admissions allowing member to remain in the community with all the necessary supports available
  • Develops Plan of Care based on a comprehensive health risk assessment maximizing the level of self-determination and member choice of services, service providers and living arrangements to meet identified needs
  • Communicates and manages plan of care needs with members/representatives, primary physicians and interdisciplinary team members to meet all identified needs of the member
  • Associate's degree in nursing from an accredited school of nursing required. Bachelor's degree in nursing preferred
  • 3 to 5 years of experience working with health plans, clinic systems, or general health care environment with geriatric population focus preferred
  • Knowledge of and ability to utilize specific software to access and input information in Excel databases
  • Knowledge of Medicare, Medical Assistance and Federal waiver programs desirable
  • Knowledge of the MSHO and MSC+ care management model and Consumer Directed Services desirable
  • Knowledge of the referral/authorization process for recommended services
  • Assessment, Planning, Evaluation: Collects and analyses pertinent data and/or clinical findings. Incorporates clinical findings and scientific evidence in the development, coordination and implementation of an individualized plan of care to achieve desired outcomes. Evaluates progress towards goals and outcomes identifying opportunities for improvement and change
  • Nursing Process: Utilizes the nursing process to provide holistic, compassionate, safe, high quality, population based care
18

RN Care Manager Per Diem Resume Examples & Samples

  • Reviews Interqual Criteria applied by the central utilization team to screen the patient’s condition within 24-48 hours of arrival. Applies Interqual criteria to the Medicare population for screening, in the absence of 3 days thereafter
  • Collaborates with the multidisciplinary team to plan, implement and evaluate the patient’s plan of care via daily rounds
  • Collaborates with Business Office and Utilization Review staff to manage denial management processes and communicate with multidisciplinary team as appropriate
19

RN Care Manager, Managed Long Term Care Resume Examples & Samples

  • Communicate and reach out to patients, family, and other medical personnel to work together to achieve the optimal outcome; identify and breakdown roadblocks in communication and intervention to maintain a smooth flow
  • Assist the member in making appropriate applications for public assistance, Medicaid certification or recertification, housing, and other necessary entitlements
  • Create and manage electronic files to document patient records, progress, and outcomes
  • Attend educational workshops; review professional publications to stay abreast of current trends; establish personal networks and participate in professional societies to maintain professional and technical knowledge
  • Clinical experience; assess treatment needs and make recommendations that impact desired outcomes and quality of care
  • 3 - 5 years preferred
  • Must be NYS licensed as a Registered Nurse or Social Worker
20

RN Care Manager K Sign on Bonus Resume Examples & Samples

  • Registered Nurse with current license in Nevada
  • BSN in Nursing preferred
  • One year of experience in utilization review, quality assurance, discharge planning or other cost management program required
  • Two years experience in hospital-based nursing required. Charge nurse or critical care experience preferred
21

RN Care Manager Emergency Resume Examples & Samples

  • Knowledge of and ability to utilize in-house and external resources
  • Masters degree in Nursing (Preferred)
  • Minimum of five years recent acute care experience (Preferred)
  • Minimum of an additional two years’ experience in the ED (Preferred)
  • Clear/Active Florida State License as a Registered Nurse
22

RN, Care Manager, Inpatient Resume Examples & Samples

  • Prioritizes patient care needs upon initial visit and addresses emerging issues
  • Consults with physician and other team members to ensure that care plan is successfully implemented
  • Uses protocols and pathways in line with established disease management and care management programs and approved by medical management in order to optimize clinical outcomes
  • Ability to type 25 wpm
23

Access RN Care Manager Resume Examples & Samples

  • Assesses and coordinates discharge planning needs with healthcare team members
  • Prepares statistical analysis and utilization review reports as necessary
  • Serves as lead to the Medical Staff and BH for the Care Management Program
24

RN Care Manager Complete Care-telecommuter Resume Examples & Samples

  • Contributes to the development of patient-focused care and initiates the process in accordance with established guidelines
  • Conducts assessments, develops treatment plans, performs defined interventions, and generates referrals to providers, community-based resources and appropriate social services
  • Assesses member's physical, psychosocial and discharge planning needs through communication with appropriate hospital staff including attending practitioner, utilization review staff, discharge planners, social workers, and coordinates care accordingly
  • Functions as a clinical resource/educator for the multi-disciplinary health care team on an ongoing basis in order to maximize quality of patient care as well as effectively manage length utilization and coordination of resources
  • Assists in identifying opportunities for and facilitating alternative care options based on member needs and assessments
  • Evaluates and pre-authorizes request for inpatient/outpatient, specialty care, home care, Durable Medical Equipment, and transportation services from network and out-of-network providers in accordance with departmental guidelines
  • Performs pre-authorization, concurrent and retrospective reviews of Medicare/Medicaid/Commercial members to evaluate appropriateness of admission, need for continued stay, length of stay, utilization of resources, patient outcomes, and usage of other services post-encounter. Responsible for compliance, in practice, with regulatory mandates
  • Documents all interventions and telephone encounters with providers, members, and vendors in the appropriate system in accordance with established documentation standards to ensure integrity of member services provided over the continuum of care and over time
  • Associate’s degree in Nursing from an accredited program
  • New York State Registered Professional Nurse license
  • Fluency in speaking Spanish or Mandarin/Cantonese
  • U.S. based work experience as a licensed Registered Nurse
  • Care management including the concepts and philosophy and relevant standards of patient care
  • Understanding of and sensitivity to cultural differences and needs of the community are essential. Adept at operating within a diverse and multi-cultural work environment and community of Members such as Spanish, Chinese, Russian, Creole and Korean
  • Knowledgeable of the values offered with integrated care
  • Must possess excellent judgment in order to resolve any grievances and/or concerns about patient care and safety
  • Excellent interpersonal skills, especially the ability to relate well with seniors, their families and community care providers, along with demonstrated ability to handle rapidly changing crisis situations
  • Requires very accurate typing skills interacting through electronic documentation using multiple electronic PHI databases and security requirement tools such as encryption
  • Experience exercising independent thinking and problem solving
  • Ability to communicate on an individual basis as well as in a group setting. Adept at working in an environment with fast-past changing priorities while achieving departmental goals and objectives
  • As a representative of CompleteCare effective interpersonal skills must be demonstrated consistently while interacting with members/families/support staff for daily collaboration on care plans
25

RN Care Manager, Senior Care Options Resume Examples & Samples

  • Assist clinical disease management team with establishing and maintaining efficient and effective communication processes with vendors providing home interventions for Network Health membership
  • Facilitate communication between the care manager and the enrollee and the enrollee with their practitioners to promote empowering the enrollee to take an active role in managing their health
  • Communicates with all providers, actively involved in the enrollee's care, regarding individualized care plan progress, specific program participation, and complex case management interventions
  • Maintain goals and objectives of Network Health in working with all enrollees for the coordination of services for the above member population
  • Work in close collaboration between the behavioral health care managers and social care mangers to provide integrated care for at-risk enrollees
  • Continuously assesses the member's needs and upgrades the plan of care accordingly
  • Review inpatient admissions, continued stays, specialty referrals and specific ancillary services telephonically, or by other electronic means for LOS, medical necessity, discharge planning and care coordination for enrollees enrolled in care management
  • Participate with on-call coverage for enrollee and/or provider needs during after-hours and weekend coverage
  • Attend activities including clinical and other professional organizations as needed
  • Maintain professional growth and development through self-directed learning activities and involvement in professional, civic, and community organizations
  • Perform related duties as assigned
  • Advanced communication and interpersonal skills with all levels of internal and external customers
  • Knowledge of computer software applications
  • Certificate/License: RN with current MA license, CCM preferred
26

RN Care Manager, Total Population Health Resume Examples & Samples

  • With the member, caregiver, provider(s) and TPH multidisciplinary team, develop, communicate and evaluate medical management strategies and interventions including potential for alternative solutions to ensure high quality, cost effective continuum of care
  • Act as the member’s advocate and liaison by completing or facilitating interventions with providers and/or private, non-profit, and governmental agencies
  • Ensure that all TPH processes and reporting are compliant with all applicable federal and state regulations, and NCQA and ConnectiCare standards
  • Actively participate on assigned committees
  • For RNs: Associate’s degree or Bachelor’s degree in Nursing with 3 years of clinical nursing experience. Valid RN License in the State of CT without restriction
  • Strong oral and written communication, organizational, and interpersonal skills required. Trained in the use of Motivational Interviewing techniques a plus
  • Previous system user experience in a highly automated environment and strong personal computer literacy on Windows products required
  • Bilingual in English/Spanish or English/Polish a plus
  • Presentation, analytical and negotiation skills
  • Manage a flexible work schedule to meet member and/or caregiver and departmental scheduling needs
27

Per Diem SCO RN Care Manager, Cape Resume Examples & Samples

  • Timely completion of initial and ongoing geriatric assessments
  • Completion of the Minimum Data Set-Home Care (MDS-HC)
  • Participation in routine primary care team meetings
  • Management and coordination of all transitions of care, including
  • Bachelors of Science in Nursing (BSN) and Registered Nurse with current, unrestricted state license is required