Patient Care Manager Resume Samples

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H Ritchie

Hipolito

Ritchie

812 Linwood Motorway

Phoenix

+1 (555) 712 4324

812 Linwood Motorway

Phoenix

Phone

p +1 (555) 712 4324

Experience Experience

Boston, MA

Patient Care Manager

Boston, MA

Parisian-Bogisich

Boston, MA

Patient Care Manager

Develops and implements short and long range performance improvement and operational goals and objectives for the department(s)
Develops, implements and evaluates short and long range performance improvement and
Ensures that clinical practice standards are developed and met to provide quality patient care
Facilitates customer service initiatives to improve the quality of services being provided
Analyzes and responds accordingly to unit specific performance, outcome and financial
Communication: Communicates in a clear and effective manner to enhance team effectiveness, manage conflicts, engage employees and interdisciplinary colleagues in unit activities and performance changes. Collaborates with others within the unit and with all hospital departments and disciplines to enhance problem solving, decision making and performance improvement
Clinical Practice: Ensures the effective delivery of competent, compassionate, and efficient patient care by planning, organizing, and directing the nursing services of unit(s), including the assessment of patients, implementation of physicians' orders, treatment plans and medical procedures, administration of medication and record keeping of same as well as by monitoring and evaluating patient care processes and outcomes for the patient care unit(s); coordinates nursing activities with those of other services or disciplines. Demonstrates clinical competency in assigned specialty area role models nursing practice consistent with the organizational and department mission, vision and values

Boston, MA

Patient Care Manager RN

Boston, MA

Dietrich Inc

Boston, MA

Patient Care Manager RN

Develop/maintain strong working relationship with staff at the affiliated VPCI centers
Operational Management
Strategic management; develops and oversees department/program to ensure alignment to organizational mission, vision, values, strategic goals, and business strategies
Clinical practice knowledge; assumes responsibility for evidence-based practice in designated practice areas
Defines, interprets, monitors and maintains standards of practice
Performance improvement – safety, risk and regulatory; utilizes process improvement principles to assess and improve the quality of the service/care provided within the department
Financial management; utilizes data to develop, implement, monitor and maintain a realistic, cost-effective annual budget and to effectively manager productivity within the department

present

Dallas, TX

Patient Care Manager, Surgical Services

Dallas, TX

Daniel-Kutch

present

Dallas, TX

Patient Care Manager, Surgical Services

present

Develops, implements and evaluates short and long range of performance improvement and operational goals and objectives for the department(s)
Leads projects involving performance improvement activities
Assists in the development and maintenance of staff competencies
Analyzes and responds accordingly to unit specific performance, outcome, and financial data
Develops capital and operational budgets in collaboration with Finance, hospital and Service line leadership
Performs direct administrative functions for assigned department(s)
Facilitates unit based councils and participates in network councils

Education Education

Master’s Degree in Nursing

Georgetown University

Master’s Degree in Nursing

Skills Skills

Ability to initiate and implement change conducive to the improvement of the quality and safety of patient care delivery
Ability to delegate responsibly to others, activities according to ability, level of preparation, the standards of practice and regulatory guidelines
Identify and record episodes of preventable delays or avoidable days due to failure of progression-of-care processes
Excellent professional rapport with physicians and other departmental personnel
Strong clinical skills and knowledge
Ability to supervise, coach, mentor, train, and evaluate work results
Strong Labor and Delivery experience
Ability to establish the strategic direction and business plans for a functional group
Maintains working knowledge/experience in utilization management, managed care, and payer issues that may impact the course of care
Confirm admission diagnosis and identify related quality/care metrics to promote medical compliance

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15 Patient Care Manager resume templates

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Assistant Patient Care Manager Resume Examples & Samples

BSN
3 - 5 years of experience in L&D
Evidence of on going education related to field of experience
NRP Certification
EFM Certification $

Patient Care Manager Resume Examples & Samples

Strong Labor and Delivery experience
Demonstrates sound analytical, problem solving, critical thinking and decision making abilities as well as possesses sound clinical judgment
Excellent professional rapport with physicians and other departmental personnel
Sound clinical judgment and critical thinking
National Nurse Manager Certification (Certification for Nurse Managers & Leaders, CNML, through AACN.org) required within 3 years of hire date, or no later than 2016
Labor and Delivery certification
Physical Assessment Course

Assistant Patient Care Manager Resume Examples & Samples

Connecticut State Registered Nurse license
Strong clinical skills
3+ years in a clinical role

Pacu Patient Care Manager Resume Examples & Samples

3+ years of previous experience working within a Post-Anesthesia Care Unit (PACU); 5+ years of previous Critical Care experience
National Nurse Manager Certification (Certification for Nurse Managers & Leaders, CNML, through AACN.org) required within 3 years of hire date, or no later than 2016, which ever date is later
Solid analytical, problem solving, critical thinking and decision making abilities
Exceptional clinical skills
Highly organized

Patient Care Manager Resume Examples & Samples

Demonstrable leadership abilities
Exceptional verbal and written communication skills
Strong budgeting skills

Intensive Care Unit Patient Care Manager Resume Examples & Samples

3-5 years of ICU experience
Critical Care experience required within the past 5 years
Demonstrates sound analytical, problem-solving, critical thinking and decision making abilities as well as possesses sound clinical judgment
Physical Assessment Course experience
Prior leadership experience

Off-shift Patient Care Manager Resume Examples & Samples

5+ years of related Nursing experience
Supervisory experience from an Inpatient setting
Solid assessment, clinical, and documentation skills

Patient Care Manager Resume Examples & Samples

Completes and documents assessments per hospital policy including psychosocial assessments/CD assessments and other assessments as needed
Completes progress notes per hospital policy
Assures all case coordination is completed and documented in the chart
Assists with completing releases/consents as needed from patient and/or family
Formulates discharge plan with the treatment team and family as an integral part of treatment
Charting is clear, concise, and reflects weekly treatment plan goals/objective on a timely basis
Schedules aftercare appointments within required timeframes
Completes Master Treatment Plans/ Treatment plan updates per hospital policy
Attends Multidisciplinary treatment team meetings
Provides group therapy to patients when needed
Provides feedback to therapist on problems listed on treatment plan
Ensures that therapies conducted are consistent with the goals and philosophies of the program and supportive of each patient's individual treatment plan
Documents referrals that are made for services not provided by the facility as needed
Assures that changes in diagnosis, legal status, medical issues, identified problems and discharge plans are discussed with the therapist and documented in the medical record
Maintains and exhibits knowledge related to the treatment of adults in an acute setting
Exhibits knowledge and skill related to group work with adults
Demonstrates an understanding of specific issues related to patients from age 18 through the older adult population
Demonstrates knowledge of external service which can be accessed for adults upon discharge
Provides dual diagnosis care, as deemed necessary,
Identifies alterations in sensory perceptual images, recognizing the differences between illusions, delusions and hallucinations
Provides assistance to nursing/admissions staff when they are assessing an individual
Provides assistance with mentoring/training new staff and interns and assists coworkers willingly as needed
Performs duties as assigned by Program and Department Director
Demonstrates knowledge of DSM-5 diagnostic criteria and the treatment of
Eating Disorders
Somatoform Disorders
Mood Disorders
Dissociative Disorders
Gender and Sexual Disorders
Adjustment Disorders
Personality Disorder
Chemical Dependency
Anxiety Disorders

RN Patient Care Manager Neuroscience Step Down United Resume Examples & Samples

Accountable for the environment in which clinical nursing is practiced
Clinical practice knowledge; assumes responsibility for evidence-based practice in designated practice areas
Understands the concepts of capital budgeting, including depreciation, Return on Investment (ROI) and Return on Asset (ROA)

Patient Care Manager, Clarke Neuro, A Resume Examples & Samples

Bachelors in Nursing
If graduate of accredited BSN program, Masters degree in nursing or healthcare/management related field preferred
Five or more years of clinical experience in area of specialty and two years of leadership experience preferred
Member of a professional nursing organization
Certification in area of specialty or in Nursing Administration within 2 years of signing, promotion or hire

Patient Care Manager Resume Examples & Samples

Assumes 24-hour responsibility/accountability for planning, organizing and supervising care necessary to assure patient safety and meet the needs of patients served by assigned department(s)
Develops, implements and evaluates short and long range performance improvement and
And operational goals and objectives for the department(s)
Implements policies, procedures, rules, regulations and recommended practices and
Ensures that clinical practice standards are met
Analyzes and responds accordingly to unit specific performance, outcome and financial
Data
Develops capital and operational budgets in collaboration with Finance and Patient Care
Services Administration
Develops, evaluates and adjusts current and future staffing based upon patient care needs
And initiates adjustments as needed; manages costs within budget

Patient Care Manager, Surgical Services Resume Examples & Samples

Assumes 24-hour responsibility/accountability for planning, organizing, and supervising care necessary to assure patient safety and meet the needs of patients served by assigned department(s)
Develops capital and operational budgets in collaboration with Finance, hospital and Service line leadership
Selects, motivates and retains staff; initiates formal recognition plan
Develops, evaluates and adjusts current and future staffing based upon patient care needs and initiates adjustment as needed; manages costs within budget
Facilitates unit based councils and participates in network councils
Leads projects involving performance improvement activities
Promotes an environment that fosters inquiry, creative thought, nursing education programs and development and application of evidence-based practice initiatives
Reviews performance of staff, assures staff competency and initiates remedial actions, when appropriate

Patient Care Manager Resume Examples & Samples

Develops and implements short and long range performance improvement and operational goals and objectives for the department(s)
Reviews and updates appropriate mission statements, philosophies, goals and objectives
Implements policies, procedures, rules, regulations and recommended practices and fiscal need determination
Analyzes and responds accordingly to unit specific performance, outcome and financial data
Develops capital and operation budgets in collaboration with Finance and Patient Services Administration
Manages costs within budgeted expenses
Directs hiring of all department personnel. Reviews performance of staff, assures staff competency and initiates personnel actions
Works with the personnel to create a team approach and high staff satisfaction while achieving efficient/effective staffing patterns. Responsible for staff scheduling
Facilitates unit based councils and participates in department councils
Evaluates patient and department outcomes and facilitates the process for improvement and/or resolution
Ensures that clinical practice standards are developed and met to provide quality patient care
Promotes an environment that fosters inquiry, creative thought, and research development and application
Assists in the development and maintenance of appropriate competencies for staff
Facilitates customer service initiatives to improve the quality of services being provided

Assistant Patient Care Manager Cvicu Nights Resume Examples & Samples

Understands quality data
Manages the day to day clinical operations of the unit
Assures delivery of quality, therapeutic and cost-effective care to patients
Manages human resources effectively and maintains fiscal accountability
Provides ongoing and annual performance feedback and evaluation
Ongoing mentorship and development of staff
Communicates effectively and has the ability to initiate and facilitate crucial conversations
Completes assigned work in timely manner and delivers high quality customer service
Registered Nurse with current California license
Current Health Care Provider BLS/AED, ACLS certification from a nationally recognized CPR training organization
Skills in transferring of knowledge
Prior experience in Critical Care specifically Cardiovascular
Prior experience with Ventricular Assist Devices (VADs), Continuous Renal Replacement Therapy (CRRT), Intra-aortic Balloon Pump (IABP), Extra-corporeal membrane oxygenator
Ability to perform other job duties as needed

Patient Care Manager D CSU Days Resume Examples & Samples

Assures the delivery of quality, therapeutic and cost-effective care to patients
Considers age-specific needs when interacting with patients and families. Effectively communicates and interacts with patients, families, staff and members of the community from diverse backgrounds
Manages human resources effectively. Communicates staff and management performance expectations. Provides ongoing and annual performance feedback and evaluation
Strives toward high performance and improvement in all operations. Develops, implements and evaluates PI projects/processes in order to continually monitor and improve patient care
Manages unit workflow and patient care delivery with the goal of achieving optimum financial position
Communicates effectively to maintain positive working relationships and achieve desired outcomes
Works collaboratively to guide and influence the course of change
Assumes responsibility for professional self-development. Quality of work reflects high professional and ethical standards
Physical Demands and Work Environment
Minimum of three years clinical experience, with one year in leadership role or formal teaching role
Experience in assigned specialty is preferred
Must possess professional knowledge of nursing theory, practice and administration

Patient Care Manager Emergency Department Resume Examples & Samples

Accountability for Emergency nursing practice in all areas of responsibility
Provides Emergency Department leadership to promote shared decision making and professional autonomy of staff members by providing collaborative processes that actively solicit input from key stakeholders (leaders, staff, physicians, and Allina practice committees) to produce staff ownership of decisions
Accountable for the environment in which Emergency clinical nursing is practiced
Responsible for the recruitment and retention of clinical staff with diverse backgrounds, appropriate education and experience
Provides leadership in critical thinking, problem solving, managing conflict, and addressing ethical issues

Patient Care Manager Resume Examples & Samples

Clinical Practice: Ensures the effective delivery of competent, compassionate, and efficient patient care by planning, organizing, and directing the nursing services of unit(s), including the assessment of patients, implementation of physicians' orders, treatment plans and medical procedures, administration of medication and record keeping of same as well as by monitoring and evaluating patient care processes and outcomes for the patient care unit(s); coordinates nursing activities with those of other services or disciplines. Demonstrates clinical competency in assigned specialty area role models nursing practice consistent with the organizational and department mission, vision and values
Communication: Communicates in a clear and effective manner to enhance team effectiveness, manage conflicts, engage employees and interdisciplinary colleagues in unit activities and performance changes. Collaborates with others within the unit and with all hospital departments and disciplines to enhance problem solving, decision making and performance improvement
Fiscal Accountability: Plans and forecasts the department budget by calculating required FTES, planning annual budgets, interpreting payroll and other key fiscal reports, projecting workload as well as monitoring and enhancing productivity. Performs variance analysis by interpreting financial performance and identifying key drivers. Identifies unit/capital budget needs in collaboration with physician and nursing colleagues.Plans and implements staff scheduling, position controls and attendance control procedures
Human Resources:Directs the personnel management of the employees assigned to the department consistent with state and federal labor laws, collective bargaining agreements, and nursing service and hospital philosophy, goals and policy. Ensures that new staff is interviewed, hired, trained, oriented, precepted and evaluated. Prepares and conducts employee performance appraisals. Approves transfers, promotions and other decisions affecting employee pay and status. Participates in initiating and documenting disciplinary actions and responding to grievances
Leadership: Assumes twenty four (24) hour responsibility and accountability for the operation of the assigned patient care unit(s), service(s), staff, and facilities. Plans, organizes and directs short and long term departmental activities in accordance with hospital goals and accrediting organization standards. Provides leadership and direction for the staff in the patient care unit(s) while supporting and actualizing the goals of the department, division, service, and hospital. Functions as a resource to staff and interdisciplinary team members and interdepartmentally, consults on nursing care and professional nursing practice
Performance Improvement:Assumes responsibility for accessing and utilizing appropriate date in order to monitor unit operations. Accountable for achieving patient and staff satisfaction targets for the organization and unit of responsibility. Develops, implements and evaluates process improvement projects/process in order to continually monitor and improve patient care
Professional Development: Facilitates professional development and clinical growth of nursing staff through implementation and maintenance of unit specific competencies. Promotes and facilitates educational opportunities based on assessment of staff needs
Quality Management: Supports the quality framework, which includes both clinical and service quality indicators. Creates an environment of patient care that is safe, effective, patient centered, timely, efficient and equitable
Ability to contribute to health care policy formulation when working in partnership with a multidisciplinary team of health care providers
Ability to develop programs and lead process improvement projects
Ability to initiate and implement change conducive to the improvement of the quality and safety of patient care delivery
Ability to provide leadership, influence others to meet patient needs and achieve shared goals, to effectively prioritize system resources to provide quality and valued patient care, promote cooperative behaviors, act as a role model, resource and mentor
Ability to use information and keep abreast of developments in technology to communicate, manage knowledge, mitigate error, and support decision-making in patient care
Knowledge of principles and practices of organization, administration, fiscal and personnel management essential to the practice of nursing in the larger context of health care
Knowledge of principles, practices and current trends in health care and hospital system organization and administration sufficient to provide clinical management, leadership, coordination, and operational direction for assigned areas of responsibility

Assistant Patient Care Manager Resume Examples & Samples

Assists in the performance of the operational aspects of a designated unit(s) while providing mentoring and leadership support to the unit(s) staff; supervises the provision of quality, therapeutic and cost-effective patient care in accordance with standards of practice, hospital protocols, policies and procedures, and desired patient outcomes
Assists Patient Care Manager in administrative/management functions and assumes the duties and responsibilities of the Patient Care Manager as delegated and/or in the case of absence
Coordinates and directs the unit(s) patient care operations for an assigned shift, acting on behalf of the Patient Care Manager
Facilitates orientation, training and ongoing staff development; assists in coaching, developing and corrective action of personnel as appropriate; participates in ongoing and annual evaluation of employee performance
Facilitates the effective delivery of competent, compassionate care by monitoring and evaluating patient care processes and outcomes to facilitate smooth workflow and desired outcomes on the patient care unit(s)
Interprets to staff the application and implementation of the philosophy, objectives, policies, and procedures of the unit(s), department, and organization; communicates expectations and monitors staff performance
Participates in unit goal and program planning, development, and evaluation of programs and special projects as assigned; participates in and supports continuous quality, process, and performance improvement and risk management programs at the unit(s) level
Provides competent and compassionate patient care (appropriate to age and condition of the patient), serving as a role model and mentor; and assists with unit workload
Serves as a liaison to the Patient Care Manager
Ability to delegate responsibly to others, activities according to ability, level of preparation, the standards of practice and regulatory guidelines
Ability to establish the strategic direction and business plans for a functional group
Ability to supervise, coach, mentor, train, and evaluate work results
Knowledge of current theories, principles, practices, standards, emerging technologies, techniques and approaches in the nursing profession, and the health care system, and the responsibility and accountability for the outcome of practice
Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care in the area of assignment

Patient Care Manager RN Resume Examples & Samples

Makes effective decisions based upon a mixture of analysis, wisdom, experience, and judgment
Operational Management
In collaboration with each department’s management, responsible for site management and operations for all services in the Piper Breast Center, Virgina Piper Cancer Clinic, and Radiation Oncology
Accountable to ensure all operations and systems are focused on providing patient-centered care
Responsible for setting standards for customer service across all of the affiliated sites
Care Improvement
Develop key quality measures in conjunction with Medical Directors
Monitor and evaluate performance improvement activities for the Oncology patients across the patient experience at all affiliated sites
Teamwork and Partnership
Management of community oncology relationships including the American Cancer Society, primary care physicians and specialty physicians in coordination with the Co-op strategies
Develop/maintain strong working relationship with the Medical Directors and Director of VPCI Service Line
Develop/maintain strong working relationship with MD for Radiation Oncology and the MNO administrator
Develop/maintain strong working relationship with staff at the affiliated VPCI centers
Responsible to mentor and develop management team to assure front-line staff have a clear understanding of expectations and performance standards

Patient Care Manager Resume Examples & Samples

Uses effective customer service/interpersonal skills at all times
Maintains working knowledge/experience in utilization management, managed care, and payer issues that may impact the course of care
Timely response to screening referrals for case management services
Ability to identify appropriate community resources on assigned caseload and to work collaboratively with patients, families, multidisciplinary team and community agencies to achieve desired patient outcomes
Confirm admission diagnosis and identify related quality/care metrics to promote medical compliance
Advocate for patient by assessing that patients healthcare needs are being addressed in the most appropriate level of care
Encourages and facilitates patient/family participation in all care and treatment decisions
Educates members of the patient's healthcare team on the appropriate access to, and use of various levels of care
Identifies patients at risk for readmission and refers them for community based follow up
Recognizes and responds appropriately to readmission or psychosocial risk factors
Consults with physician advisor as necessary to resolve progression-of-care barriers through appropriate administrative and medical channels
Serves as primary liaison between and among physicians, patients, families, payers, external case managers and interdisciplinary clinical team
Participates in discharge planning activities for complex patients, in order to ensure a timely discharge and to provide appropriate linkage with post-discharge care providers. Refers appropriate cases to the Complex Discharge planner
Collaborates with Post-Acute Coordinators to monitor and facilitate the progress of completing complex post-acute services
Interface with utilization review specialists to stay current on patient's eligibility for admission, continuing stay or readiness for discharge according to medical necessity guidelines. ( InterQual® criteria)
Persevere in attempts to influence clinical and financial outcomes of care
Identify and record episodes of preventable delays or avoidable days due to failure of progression-of-care processes
Participates in quality improvement plan activities and any other departmental research or studies as requested by the department manager
Assertively manage resource utilization while appropriately navigating the patient's movement along the continuum of care
Collaborate with social workers, counselors and Resource Center coordinators to research discharge placement options, when home discharge is not possible, while continuing to focus on patient/family goals, interdisciplinary team recommendations, available payer benefits and private financial considerations which may impact placement
Utilizes the Program Manager, Director and Medical Advisor as expert advisors to gain insights in dealing with physicians and Resource Management issues
Works with resource center and providers to determine patient's eligibility for post-acute services
May assist in training and orientation of new department employees and students