Retail Operations Coordinator Resume Samples

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J Purdy

Jackie

Purdy

6407 Ana Loop

Boston

+1 (555) 606 0092

6407 Ana Loop

Boston

Phone

p +1 (555) 606 0092

Experience Experience

Detroit, MI

Retail Operations Coordinator

Detroit, MI

Kuhlman Inc

Detroit, MI

Retail Operations Coordinator

Working with the Loss Prevention Officer and Regional Sales Managers to review and maintain owned and operated stock taking procedures and best practice
Work with the Greenlight Manager to create schedules, record attendance, and aid in the general administration of Representatives
Inform assistant manager/manager of low stock levels
Manage daily functionality of Workplace (labor management) and support on-going store training and new hire onboarding
ACTING as an Assistant to both Head ofRetail & the Retail Operations Manager in store and at Head Office andsupporting them in administrative tasks
Provide support on customer management (DM, customer data, etc.)
Coordinate order tracking and order management as well as provide issue resolution between stores

San Francisco, CA

Retail Operations Coordinator Oms

San Francisco, CA

Bernier Inc

San Francisco, CA

Retail Operations Coordinator Oms

Create documentation that will drive change management
Daily management of projects including data upkeep
Daily cross-divisional calls to stay aligned on promotional cadence
Look at each project through the lens of each brand and division (Ralph Lauren, Polo, Polo Factory Stores, Club Monaco, E-commerce, Fulfillment Centers) to see optimal potential
Report out to Senior Executives on project statistics (Daily, Weekly, Monthly, Quarterly, Yearly)
Managing and reporting issues related to projects, following up to find solutions to the errors; keeping all members affected in the projects up to date through the process
Act as liaison between online and store line teams to ensure projects run smoothly, and all teams are informed

present

Phoenix, AZ

Retail Operations Coordinator Store Systems & Workforce Management

Phoenix, AZ

Heathcote, Romaguera and Torphy

present

Phoenix, AZ

Retail Operations Coordinator Store Systems & Workforce Management

present

Lead retail field teams in the forecasting and scheduling cycle, from generating forecasts and constructing initial schedule proposals
Plan the Monthly, Quarterly and Annual budgets for all Operating expenses utilising historical data, new initiatives, Comp, Non Comp and New store data
Support the financial budget process for new projects and initiatives that may involve Operating expense forecasting
Develop analytical forecasting documents & tools in partnership with Finance to support accurate tracking of expenses
Prepare revised quarterly operating expense Budgets for each store including the Balance to achieve (BTA) for the full year plan
Analyse and report historical data and trends to ensure optimal staffing levels across Stores
Provide ideas and solutions for ways to improve the Operating expense forecast process

Education Education

Bachelor’s Degree in Business

Belmont University

Bachelor’s Degree in Business

Skills Skills

Detail-Orientated, good analytical skills
Strong verbal and written communication skills with the ability to communicate with all levels of the company
Capable of multiple tasking
Proficient computer skills, Microsoft Excel, Access and Word
Excellent verbal and written communication and customer service skills
Adaptability: develop a team and operation in a constantly changing environment. Make swift decisions and pivot processes when necessary
Adaptability: lead a team and operation in a constantly changing environment. Make swift decisions and pivot processes when necessary
Adaptability: manage a team and operation in a constantly changing environment. Make swift decisions and pivot processes when necessary
Proficient typing, spelling, punctuation and grammar skills
Good presentation skills

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Retail Operations Coordinator Resume Examples & Samples

To be responsible for being the APAC focal person for the store, in order to provide quality and quantitative data to Brioni HQ, Kering Shared Service Centre (SSC) and Brioni Hong Kong
To provide training/functional support on every aspect of the store and personnel issues in the stores
To manage and oversee APAC DOS store operations such as expenses control, maintenance costs, security and safety, quality claim issues, inventory control, payment schedules and store administration
To coordinate the various activities focused on the opening of new store (supplier payments, collect IT capex/opex needs to liaise with Kering MIS SSC etc.) in order to comply the timeline and budgeted standard
To provide all the data (quantitative and qualitative) for Monthly Performance Overview and Budget/Forecast meeting, liaise with Kering Finance, HR SSC and Brioni Retail Personnel
To provide market and competitor information to Brioni Retail network and Buyer/Merchandise team

Retail Operations Coordinator Resume Examples & Samples

Manage inventory –(i.e., conducts counts and orders, maintains, receives, returns, tracks and secures equipment and supplies)
Perform operational tasks to maintain audit-ready status in store at all times
Prepare bank deposits, point of sale paperwork/recordkeeping, balance Cash/Payment Machine (Kiosk)
Prepares and keeps records of all documentation related to store operations including financial reporting, and documentation of coaching/corrective action/Process Improv and opportunities for leadership follow up
Ensure compliance with safety and security requirements of the store
Adhere to the store plan-o-gram, manages store resets and upholds merchandising standards
Maintains constant awareness of all operational policy and procedure changes, and communicates changes to store employees through proper communication channels
Minimum of six months retail operations, cash handling or customer service experience required
High school diploma or general education degree required; college degree or equivalent experience preferred
Ability to multi-task and prioritize in fast-paced environment
Advanced proficiency in PC skills with a focus on Excel, including, but not limited to reporting
Excellent communication, analytical, problem solving and time management skills
Ability to lift 35 lbs
Must be able to work flexible evening and weekend hours. Must be available for occasional overtime

Retail Operations Coordinator Resume Examples & Samples

Facilitate order tracking and order management as well as provide issue resolution between stores
Personal internal corporate facing order management
Creating and updating store facing policies to support client needs
Broker sales based on inventory availability within channels
Create daily reporting through use of Locate Daily Fulfillment reporting tools
Serve as a resource to stores upon request by working with Locate reporting tools
Act as a business partner to develop and maintain FAQ’s and solutions for system capabilities
Provide internal order status as needed to requesting teams
Maintain quality service by establishing strong organizational standards
Act as liaison between ecommerce, retail operations and store teams to ensure highest level of customer service through timely ordering, pack-out standards and feedback of guest journey
Attention to detail and problem solving
Effortlessly work in a team environment to accomplish related results
Process improvement
Strong communication and listening skills
Microsoft office suite and excel experience
Strong writing and interpersonal skills
Strong ability to prioritize workload and multi-task
Action oriented
Technical learner
Ability to develop peer relationships
Minimum 2 – 3 years experience in luxury goods or a comparable retail environment with a focus on retail operations
Micros/Locate order brokering preferred, not essential
Buying, Allocation or Inventory experience beneficial

Retail Operations Coordinator, NY Resume Examples & Samples

Manage operational functions for stores and act as a resource for field questions related to Policies and Procedures
First point of contact for all 48 + stores regarding escalation of operational issues
Update, communicate, and execute standards and procedures for stores by utilizing and/or creating new policies, procedures, and tools, and systems to achieve efficiency and accuracy
Process and follow up on store facility and maintenance needs and requests
Create, update and publish the Retail Calendar by coordination with other departments
Create, update, and publish weekly team performance reporting to the stores
Liaison between the store employees and retail corporate team for all communication
Bachelor's Degree strongly preferred
Minimum 2 years of apparel retail experience
Strong analytic, problem solving and judgment skills
Retail POS system experience

Retail Operations Coordinator Middle East Resume Examples & Samples

At least 3 years of experience in a retail operations role
Preferably with in-store experience or showroom
Good communications and analytics skills
Good knowledge of Office package

Global Retail Operations Coordinator Resume Examples & Samples

General office coordination and management duties. These duties will include but are not limited to: Executive calendar management, executive travel planning, DTC office coordination (meeting booking, hotel, booking, conference room management), executive travel , expense and PTO management
Coordinate DTC conference calls and meetings based on executive requirements and business needs. This includes overall travel support, conference room booking, ensuring proper materials are available, and prepping executives on meeting content prior to start
Plan and organize DTC special events and travel. This will include executive travel planning, district/company meetings, NSO and training meetings
Create executive level presentations as required by the business and ensure that all materials being presented from DTC have been checked for accuracy, spelling and grammar
A minimum of 4-6 year experience interacting with senior executives, preferably in a corporate environment
Previous experience in managing workload in retail preferred; strong curiosity in learning how retail works
Experience multi-tasking with the ability to handle changing priorities
Poised and able to manage under stress and minimal supervision
Must possess the utmost level of integrity and the ability to handle confidential information
Excellent verbal and written communication skills, including the ability to draft correspondence with minimal direction
Advanced computer skills, including Microsoft Office and PowerPoint as required
Ability to “think outside the box” and drive change

Retail Operations Coordinator Resume Examples & Samples

Is responsive to all communication received and with a sense of urgency
Acts ethically, and builds trust through reliability and authenticity
Takes fresh perspectives and flexible in response to change
Results oriented, with high drive to meet objectives and standards
Listens openly and sends convincing messages
Handles difficult and tense situations with diplomacy and tact
Works with other towards shared goals

Retail Operations Coordinator Oms Resume Examples & Samples

Look at each project through the lens of each brand and division (Ralph Lauren, Polo, Polo Factory Stores, Club Monaco, E-commerce, Fulfillment Centers) to see optimal potential
Report out to Senior Executives on project statistics (Daily, Weekly, Monthly, Quarterly, Yearly)
Daily cross-divisional calls to stay aligned on promotional cadence
Field Training for stores when needed on new projects
Daily management of projects including data upkeep
Managing and reporting issues related to projects, following up to find solutions to the errors; keeping all members affected in the projects up to date through the process
Develop and document process flows and business requirements
Create documentation that will drive change management
Act as liaison between online and store line teams to ensure projects run smoothly, and all teams are informed
Excellent business acumen and project management skills, including planning, execution and follow up skills
Ability to develop and execute systems and processes to a storeline audience
Strong analytical, conceptual and technical skills; ability to understand systems and reporting
Ability to navigate several different systems and varying levels of technology
Excellent time management skills and ability to handle multiple demands and competing priorities successfully
Strong communication skills (listening, written, verbal, facilitation) and the ability to interact with all levels of management
Excellent professional and interpersonal skills, including the ability to interface with all levels of management
Must display a high level of leadership, innovation and able to be solution oriented when approaching projects, tasks and deadlines
Must have a strong sense of urgency with demonstrated ability to work independently and make effective well thought out decisions
Demonstrated ability to be resourceful, creative and time sensitive when faced with multiple demands and challenging deadlines
Must be able to travel extensively
Strong Power Point and Excel skills
Ability to learn and master new systems in a short period of time
Must feel confident in teaching other team members system functions, explaining what is expected of them and showing them how to deliver on expectations
Will be proactive and jump in to assist managers on team when needed for a variety of project based tasks

Retail Operations Coordinator Resume Examples & Samples

Coordinate order tracking and order management as well as provide issue resolution between stores
Provide internal order status as needed to requesting departments
Maintain strong organization standards
Communicate with store teams to ensure highest level of customer service through timely ordering, pack-out standards and feedback of guest journey
Must have weekend availability
Strong communication, listening skills, and the ability to develop peer relationships
Strong ability to prioritize workload and multi-task with minimal supervision

Retail Operations Coordinator Resume Examples & Samples

Manage Fiscal Freelance Budget and Accuracy of Time Entry/Coding
Weekly reporting of freelance spend against plan & STD cumulative spend
Weekly reporting of event results to plan and STD cumulative spend
Weekly reporting of Freelance Artist Productivity by Event & STD cumulative results
Book travel and hotel accommodations for Freelance Artists per schedules provided by AE’s
Approve Freelance Artist time entries and expense reports
Enter New Hire Freelance Artist Information into HR Connect
Maintain Master Attribute Template of Freelance Artists by Territory
Assist AE’s with replacement artists due to cancellations and misc. event logistical needs

Retail Operations Coordinator Resume Examples & Samples

RUNNING various sales reports for Headof Retail & the Retail Operations Manager in NAV and chasing correspondingresponses on actions taken by stores
Have DAILY CONTACT with store managersto facilitate processes in the retail department and fulfil store needs
GENERATE and report on store sales andKPIs on a weekly and monthly basis
DEVELOP and coordinate training andstaff motivation programmes and drive sales through incentives
LIAISE with other departments to ensureretail processes and reporting are facilitated
COORDINATE implementations andimprovements of technology in store
MANAGING company staff uniform records,staff purchase records and discounts
ACTING as an Assistant to both Head ofRetail & the Retail Operations Manager in store and at Head Office andsupporting them in administrative tasks
RUNNING various reports on client spendin NAV and chasing corresponding responses on actions taken by stores
MANAGING, monitoring and reporting onstore costs i.e. consumables, stationary, drinks and utilities
Managing RETAIL HEALTH and Safetytogether with Facilities Manager in accordance with regulations and guidelines
LIAISING with Facilities manager withregards to retail requisites and follow up when necessary
MANANGING administrative duties for theRetail Managers
MAINTAINING and updating all retail records
Managing ADMINISTRIVE DUTIES for theRetail Managers and stores
RESPONSIBLE for all store orders
ANY OTHER duties as reasonably requested by other departments on an ad-hoc basis

Retail Operations Coordinator Resume Examples & Samples

Experience working in a corporate retail environment preferred
Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
Strong verbal and written communication skills with the ability to communicate with all levels of the company
Impeccable organization skills, including time management, prioritization and multi-tasking
Personable, enthusiastic, self-motivator
Analytical, with extreme attention to detail
Knowledge of fashion and the Dutch, LLC brands

Retail Operations Coordinator Resume Examples & Samples

Assist the Retail Operations team in the daily operations administration
Compilation of daily, weekly and monthly, ad-hoc report
Assist in analyzing sales trends and retail KPI reports
Ensure effective execution of store activities, workflow and compliance with company policies/procedures
Establish strong relationships and communicate effectively with stores and relevant divisions to elevate retail operating standards
Assist with new store openings and retail projects
Provide support on customer management (DM, customer data, etc.)
Coordination between retail stores and retail shared service/SAP access request team
Any other duties assigned by the management

Retail Operations Coordinator Resume Examples & Samples

Implementation and maintenance of retail communications center of excellence, connecting in-store teams with home office support
Procurement of new store assets, activation and management of facilities
Offsite storage oversight and coordination of company-owned assets
Supports all stores floor set, replenishment logistics and loss prevention efforts
Ownership over team calendaring, expense tracking, travel and planning of company events
Must be highly organized with an exacting attention to detail
Seen as approachable; demonstrates strong interpersonal skills and ability to build relationships at all levels of the organization
Emotional maturity, ability to relay information with tact and diplomacy
Highly resourceful team player, with the ability to be highly effective independently
Must have a “can do” attitude sense of humor, and enjoy being a team player who works with others to get the job done
Demonstrated ability to properly handle and maintain confidential information
Bachelor Degree of equivalent work experience preferred
One to three years of experience supporting management level leaders required
Advances Computer Software skills and experience in: MS Office (Outlook, Word, Excel, PowerPoint), Photoshop, preferred
Must be able to lift up to 50 lbs

Retail Operations Coordinator Resume Examples & Samples

Manages all content metadata and artwork/images for display on the FandangoNOW media detail storefront
Responsible for the creation of database records (CIDs) for all content managed by the Retail Operations team
Ensures the accurate entry and updating of all metadata as supplied by licensor partners throughout the duration of the license period
Responsible for the conforming, entry and updating (if necessary) of artwork supplied by licensors
Responsible for coordinating any artwork required for special entries and/or offers (Bundles, Pre-Order, etc.)
Assists with special projects as needed
1 year experience with web content management
Prior experience in a studio, post-production house or online content provider
Familiarity with various image file formats, XML documents, Photoshop
Proofreading skills
Proven customer service skills
Proven B2B communication skills
A high level of attention to detail
Tenacious follow-through, strong organizational and problem-solving skills
Ability to adapt to shifting priorities and deadlines
Excellent communication (oral/written) skills
The ability to concurrently handle multiple projects with competing priorities
Demonstrated experience and success in managing large-scale content related projects
Experience in working with media asset management systems and workflow tools
A passion for television and film content

Retail Operations Coordinator Resume Examples & Samples

Remain an expert in software functionality to advise on new strategies and planning
Organize and maintain company-wide change request document and configuration planning
Monitor closely all systems for general functionality reliability
Oversee seamless integration of software updates or changes necessary for new store procedures
Serve as emergency on-call contact for all software and hardware issues that affect or interrupt stores’ ability to sell or provide excellent customer service
Manage user creation and credentials, roles and privileges assignment and distribution
Coordinate POS hardware and peripheral ordering and setup
Maintain customer database standards and integrity for optimal, detailed access and record keeping
Several years of luxury retail sales and customer service experience and ideally sales management, operations and systems administration experience
Commitment to grow with the company and expand opportunities within the business
Proficiency using POS software (Teamwork Retail), Google for Business, MS Word, Excel, HTML
Aptitude for working with information technology, systems configuration and maintenance, troubleshooting
Passion for working on your feet as much as at your desk with a versatility to travel around Brooklyn and work from wherever is required by stores on short notice
Entrepreneurial, self-starter, creative, curious, resourceful, extremely organized, detail-oriented, analytical, excellent communicator, problem solver, friendly, upbeat and positive

Retail Operations Coordinator Resume Examples & Samples

Accurately prepare and consistently communicate to stores via the Daily Email
Daily management of internal departmental email inbox(s)/calendar(s) and timely response to any reported issues or questions: Retail Operations, DKNY Workplace, and Retail Store Supplies
Preparation of the bi-weekly mailpack inclusive of fulfillment of proprietary store supplies
Manage budget and coordination of logistics for meetings/seminars inclusive of travel, hotels, meeting space, and meals
Manage daily functionality of Workplace (labor management) and support on-going store training and new hire onboarding
Prepare and submit vendor invoices for approval and payment
Review and approve store supply orders
Manage daily accuracy of ShopperTrak and support on-going store training and new hire onboarding
Partner with cross-functional groups and departments to support new store opening process
Contest implementation, communication and award fulfillment
Retail Portal content management inclusive of Policy & Procedure document updates as business requires
Prepare weekly business recaps for executive business review
Write memos, presentations, agendas, org charts, contact lists, etc. as business requires
Bachelor’s degree in Business, Communications or related field
Minimum 2 years experience in Store Operations/retail environment
Superior organizational and project management skills
Ability to effectively manage details on multiple projects
Strong skills in Microsoft Office Suite
Local travel required
Prefer specialty store/mall-based retail and supervisory experience

Retail Operations Coordinator Resume Examples & Samples

Support the daily operations through operational oversight and data analysis
Train Experts in the handling and escalation of more difficult support interactions
Manage scheduling, attendance, and general administration of Uber Experts
Train, coach, and guide Experts to drive quality and efficiency metrics
Own facility issues such as supplies, utilities, and branding
Improve processes on behalf of Uber Experts and partners
Actively contribute to the Retail program through independent and team based project work
People Management: effectively manage and motivate a team
Data Analysis: understand operational data from your RL and city to identify areas of opportunity
Adaptability: manage a team and operation in a constantly changing environment. Make swift decisions and pivot processes when necessary
Communication: articulate your thoughts with stakeholders ranging from your team to the toughest driver partners to the GM’s and RGM’s at Uber. Work well/effectively with your city team
Problem Solver: think creatively to come up with out of the box solutions to tough problems. Prioritize projects based on the needs of the business and their Retail Locations. Identify the root cause of the problem and create a process to fix/improve
Organization: effectively manage a million different moving pieces that pertain to the operation of the RL
Hustle: have a bias to action. Be quick both to experimentation and to correct course when necessary. Run the center with a “can-do” attitude and be passionate about driving the success of the Retail Location
Vision: identify strategic ways to expand use cases and increase value in his/her Retail Location over time

Retail Operations Coordinator Store Systems & Workforce Management Resume Examples & Samples

Plan the Monthly, Quarterly and Annual budgets for all Operating expenses utilising historical data, new initiatives, Comp, Non Comp and New store data
Support the financial budget process for new projects and initiatives that may involve Operating expense forecasting
Calculate the benefit/return on investment (ROI) of new initiatives. Provide pre, mid-term and post implementation qualative/quantative analysis in comparison to the planned benefit / return on investment
Consistently look for areas of opportunity within current store expenses to re-deploy expense where required or make a cost saving
Develop analytical forecasting documents & tools in partnership with Finance to support accurate tracking of expenses
Make recommendations to improve expense forecasting and analysis
Provide monthly forecasts for operating expenses and provide explanations for variance in actuals vs budget from prior month. Provide the solution for where overspend will be absorbed
Review the store level P&Ls and provide robust variance analysis to isolate recurring problem areas and identify ‘best practice’ solutions that can be shared across the Retail field team
Prepare revised quarterly operating expense Budgets for each store including the Balance to achieve (BTA) for the full year plan
Provide ideas and solutions for ways to improve the Operating expense forecast process
Ensure deadlines are adhered to and call out any risk to timeframes in advance to the Retail Operations Business Process Manager
Coordinate the implementation of the WFM labour scheduling solution to enable effective management of salary forecasting, staffing hours, working patterns and the implementation of effective schedules for stores
Provide operational analysis on schedule and forecasting accuracy between staffing model requirements and actual schedules to meet retail store objectives
Lead retail field teams in the forecasting and scheduling cycle, from generating forecasts and constructing initial schedule proposals
Analyse and report historical data and trends to ensure optimal staffing levels across Stores
Forecast the long-term and short-term headcount requirements at the store, regional and district level for budget planning and traffic level coverage
Plan for future staffing needs based on trend analysis and key initiatives that affect staffing levels
Track costs in partnership with Payroll teams to ensure consistency to Payroll budget
Develop strong partnerships with all departments with an emphasis on Retail , Finance, Facilities, IT, Sales Audit and Inventory Control within Europe and North America
Pro-actively enhance knowledge and understanding of the Michael Kors brand
Proactively seek solutions to challenges
Drive consistency across departments & ensure policies, processes and initiatives are followed up and adhered to
Establish a strong network of communication between internal / external business partners
Take a pro-active approach to own personal development
Minimum of 2 years in a Retail operations coordinator/analyst role, supporting Retail Operations across multi channels
Strong financial forecasting experience managing budgets and analysing opportunities to make a cost saving or to re-deploy expense where required
Strong professional and interpersonal skills, including the ability to interact with all levels of employees
Excellent Language skills and formatting standards. Ability to deliver consistent & professional documentation / tools to the highest standard
Strong organisational and communication skills with attention to detail and quality of information
Analytical skills, ability to coordinate multiple tasks / projects
Proficiency in Microsoft software – Excel, Project, Visio , Word, Power point

Retail Operations Coordinator Resume Examples & Samples

Ability to cooperate with all staff and volunteers
Make coffee/tea using specialist equipment provided
Assist with food preparation as required
Keep service counters clean and fully stocked
Ensure that all food cabinets are stocked and tidy to deliver a full service
Inform assistant manager/manager of low stock levels
Assist in the cleaning and clearing of tables
Use the dishwasher and wash up as necessary
Ensure the food is served to the correct temperature & portion size
Clean relevant service, preparation and storage areas using correct chemicals

Retail Operations Coordinator Resume Examples & Samples

Support the Cafe Manager in training new team members on all cafe tasks
Assist the Cafe Manager in controlling operating expenses by ensuring upkeep of store and equipment. They will also help with some banking and accounting responsibilities
Maintain a clean and safe working environment
Coach, support, and recognize team members by providing performance feedback
Resolve guest, team member, and store issues in a timely fashion, ensuring that each and every product delivered to our guests exceeds The Natural History Museum customer quality standards
Place, receive, and verify orders, conduct inventory, control waste, date and rotate inventory when necessary
Perform all roles and duties of a team member and help to maintain an overall positive team environment

Retail Operations Coordinator Resume Examples & Samples

Bachelor’s degree or equivalent in a related field of study
Understanding of Store Operations (POS, inventory, policies & procedures) a plus
Proficient with Microsoft Office (Excel, Word, Outlook)
Highly collaborative and ability to understand the needs of various stakeholders
Demonstrates personal ownership and accountability

Retail Operations Coordinator Bobbi Brown & Jo Malone Resume Examples & Samples

Diploma middelbaar onderwijs of gelijkwaardig door ervaring
Ten minste 1 tot 3 jaar ervaring in de cosmeticasector of gelijkwaardig door ervaring
Computerkennis: Microsoft Outlook, Word, Excel, Power Point etc
In staat een team te coachen en te motiveren
Verkoopgericht en service minded
Vereiste talen: Frans, Nederlans, Engels

Retail Operations Coordinator Resume Examples & Samples

Participate in other Retail Operations projects as required and assigned
There are no direct supervisory responsibilities
Pleasant phone manner
Excellent verbal and written communication and customer service skills
Proficient computer skills, Microsoft Excel, Access and Word
Proficient typing, spelling, punctuation and grammar skills
Good math and analytical skills

Retail Operations Coordinator Resume Examples & Samples

Banner agreement management – responsible for coordinating banner agreement completion as documents flow through the process
Manages the tracking of banner agreements and all member documents
Produce monthly banner and membership reporting requirements
Manages the Customer Support phone line and email
Liaise with the legal department to ensure proper legal changes are made to required documents

Retail Operations Coordinator Resume Examples & Samples

Actively contribute to the GL program through independent and team based project work
Data Analysis: understand operational data from your GL and city to identify areas of opportunity
Problem Solver: think creatively to come up with out of the box solutions to tough problems. Prioritize projects based on the needs of the business and their Greenlight location. Identify the root cause of the problem and create a process to fix/improve
Organization: effectively manage a million different moving pieces that pertain to the operation of the GL
Hustle: have a bias to action. Be quick both to experimentation and to correct course when necessary. Run the center with a “can-do” attitude and be passionate about driving the success of the Greenlight location
Vision: identify strategic ways to expand use cases and increase value in his/her Greenlight Hub over time

Retail Operations Coordinator Resume Examples & Samples

Supporting the Director of Retail to project manage initiatives and implement new systems such as; the till platform, customer feedback system and new reporting procedures
Working with the Loss Prevention Officer and Regional Sales Managers to review and maintain owned and operated stock taking procedures and best practice
Building and maintaining relationships with external suppliers such as; footfall maintenance, scheduling schemes and other retail analysis specialists
Supporting Regional Sales Managers with franchise partner and store compliance with the Retail Manual and other tools
Working across department and business functions on key focuses and share information to the wider business

Retail Operations Coordinator Resume Examples & Samples

Aggregate & analyze weekly selling / profitability reports from Stores & Shops in order to drive sales and increase KPIs (i.e. Sales, margin, fixed costs, payroll, incentives, inventory)
Prepare and deliver insights and recommendations based on operational analysis to achieve desired business outcomes
Facilitate ongoing communication with various departments and store teams to gain a thorough understanding of operational procedures to ensure relevant information is incorporated into company policy and procedures
Act as a resource and subject matter expert on operational policy and procedures to ensure consistent and appropriate interpretation and application
Utilize SAP & BIS to pull reports
Communicate clearly on store training events so that store requests for travel are appropriate and timely
Run and distribute staff scheduling reports to the Retail teams
Monitor the use of the staff scheduling system supporting store management where needed with advice and guidelines
Provide reporting to Payroll, Finance and HR from the staff scheduling tool on topics as diverse as payroll budgets, sickness patterns and temporary employee working patterns
Action new starter debitor ID set up, BOSS University logins and PR2 authorizations related to new starters, transfers and leavers
Code Retail Invoices
Support the Retail Operations Manager in the production of additional store communication
Print, pack and post product folder updates, training guides, Sale packs etc
Assist stores with order for business cards and/or unusual stationery and equipment requirements (this has included diaries, plastic hangers, cameras, stockroom walkie talkies and coffee machines)
Ability to multi-task several concurrent requests, quickly assemble data and generate impactful insights in a fast paced environment
Some travel may be required
Critical thinking and problem solving skills
Decision-making
Persuasiveness
Team work
Ability to work in a fast-paced, dynamic environment
Experience with SAP
Proven track record of managing projects independently, self-motivated
Excellent organizational, analytical, and leadership skills
Independent, self-motivated, detail-oriented with a high degree of accuracy
Strong business acumen and interpersonal skills
College degree or equivalent experience
2-3 years of increasingly responsible retail experience
Excellent computer skills with an emphasis on Microsoft Excel, Proficient in Word and Power Point
High level of taste and sophistication consistent with the HUGO BOSS lifestyle philosophy
| HUGO BOSS Fashions, Inc. | Retail Operations | Full-time | Job experience |