Retail Operations Coordinator Job Description
Retail operations coordinator
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Retail Operations Coordinator Duties & Responsibilities
To write an effective retail operations coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included retail operations coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
General office management tasks such as department attendance records, peak holiday period/ summer coverage calendar, employee policy administration, and facilities support
Chase and process order confirmations to ensure 100% purchase order accuracy prior to delivery
Relationship management of assigned contacts to ensure we are THE BEST wholesale partner to our Brands
Accountability of departmental inbound stock deliveries, ensuring a steady flow of stock within shipping window, to maximise the full-price selling period and gain competitive advantage
Generate accurate delivery forecasting on a weekly basis to +/-10% variance
Record and monitor Brand compliance, issuing chargebacks where appropriate, including negotiating late delivery discounts and other margin positive terms
Work closely with multiple internal departments across head office and distribution centre, providing product knowledge support and prompt issue resolution
Present delivery and Retail Operations updates to your Buying and Merchandising team in weekly trade meetings
Monitor and negotiate the return of faulty items, stock swaps, sale or return, throughout the selling season ensuring credit is received
Check product details for Uploads, ensuring pricing is achieving the target margins
Retail Operations Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Retail Operations Coordinator
Typically a job would require a certain level of education.
Employers hiring for the retail operations coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Healthcare, Marketing, Business, Communication, Communications, General Education, Patient Care, Human Relations, Business/Administration
Skills for Retail Operations Coordinator
Desired skills for retail operations coordinator include:
Subject matter on a per interaction basis
Office package
Microsoft Office
Store operational functionalities
Ability and willingness to work with numbers
Australian retail landscape
Fashion and the Dutch
G suite
Hybris
LLC brands
Desired experience for retail operations coordinator includes:
Prioritisation of workload to be in line with department and business strategy
Fortnightly visits to our distribution centre to liaise with Operational Teams
Identify, analyse and implement improvements to processes and ways of working to drive productivity and value added by the Retail function
Must be able to work flexible evening and weekend hours
Must have strong computer skills, Word, Excel, and Access
Be able to work in a fast paced environment, multi-task, and respond with a sense of urgency
Retail Operations Coordinator Examples
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Retail Operations Coordinator Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of retail operations coordinator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for retail operations coordinator
- Coordinate order tracking and order management provide issue resolution between stores
- MANAGING, monitoring and reporting onstore costs consumables, stationary, drinks and utilities
- Prepares reports for retail management for Store Standards Reviews, physical inventories, customer shops and Satisfaction
- Acts as primary resource for retail operations support, in areas involving policies and procedures
- Together with the Director of Operations work on customer experience process improvements such as helping to administer labor management tool and customer experience measurement tool
- Able to work on multiple projects simultaneously and able to manage dynamic portfolio of projects as assigned working together with key stakeholders within the operations team and cross-functionally
- Act as single point of communication between corporate office and store management
- Remain in CC on all communication back to various departments to improve knowledge, disseminate deemed necessary information to stores, and ensure timely response from corporate office to stores
- Develop operations calendar for stores to properly plan for upcoming projects and events
- Attendance on calls, conferences and other meetings with store managers and retail operations
Qualifications for retail operations coordinator
- Good computer literacy MS Office & Outlook
- 1-3 years relevant Administrative / Bookkeeping/ Payroll work experience
- Ability to work remotely from home office
- Required Bachelor’s degree in Business Administration, Marketing or Sports
- Knowledge of purchasing, inventorying, promoting, displaying and selling sports
- Review all submissions to store drop folder (brinks logs, repair logs)
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Retail Operations Coordinator Job Description
Job Description Example
Our company is growing rapidly and is hiring for a retail operations coordinator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for retail operations coordinator
- Write, manage and collate all the necessary information for both DP and Burton weekly Store Newsletters and all other regular and ad hoc communications
- Proof read all documents / communications to stores
- Liaise with other head office functions and concessionaire partners to ensure accurate and timely flow of information to stores
- Create store briefs for any new trials, events etc
- Manage loading of information to the store Intranet system The Word
- Answer all Retail Operations calls and deal with any queries as appropriate
- Maintain key documents Store type List / Communication Directory / Opening & Closing notices / Promotional Activity Calendars etc
- Coordinate store incentive / recognition programmes
- Liaise with external businesses hosts HoF, BHS, Debenhams regarding participation in host store promotional events
- Work with stationery supplier to ensure constant supply of store consumables
Qualifications for retail operations coordinator
- Experience in Finance, Accounting or relevant field
- Relevant working experience in statistical/Retail Operations function with CRM experience preferred
- Proactive, self starter with strong numeric and analytical skills
- Meticulous and details oriented
- Proficient in MS office application (Word, Excel, PowerPoint)
- Ad-hoc administration work for the Retail Operations team
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Retail Operations Coordinator Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of retail operations coordinator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for retail operations coordinator
- Order stationery for the department
- Support with travel booking as required
- Analyze, review and approve recaps on time
- Liaise with external businesses hosts HoF, Debenhams regarding participation in host store promotional events
- Write memos, presentations, agendas, org charts, contact lists, as business requires
- Gathers and interprets data to support project decision making
- Works closely and collaboratively with Project Leads within the division external stakeholders to meet project goals and to ensure consistency and best practice sharing
- Provide monthly forecasts for operating expenses and provide explanations for variance in actuals vs budget from prior month
- Provide coverage in the absence of cafe manager
- Undergo training courses and attend meetings when necessary
Qualifications for retail operations coordinator
- 4+ years of Retail operations and communication experience or Bachelor’s Degree in Business, Communication or related field
- Retail or Wholesale experience preferred
- Excellent Language skills and formatting standards
- Be prepared to challenge and change work methods and procedures to ensure the smooth running of the department
- Carry out any reasonable management request
- Must be proficient in Powerpoint, InDesign, Word & Excel
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Retail Operations Coordinator Job Description
Job Description Example
Our growing company is looking to fill the role of retail operations coordinator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for retail operations coordinator
- Research, analyze, develop and write policy and procedure documents and forms, provide recommendations for process improvements and technology enhancements
- Analyze monthly P & L reports sent out by finance and work with Regionals to maximize business potential
- Partner with Global Retail Operations on advanced reporting which includes auto generated daily and weekly reporting and KPI tracker
- Rollout out StorIQ store visit reports and software in addition to other key reporting tools
- Coordinate data from monthly and quarterly business updates to Headquarters
- Store visits as needed to assist Store Management on KPI analysis
- US key user and trainer on BIS store reporting for new managers
- Participate in SVP Store visits as needed to understand market/ regional differences in order to develop strategies to grow retail sales
- Partnership with CRM, VM and Marketing to optimize processes, systems and tools to maximize retail performance
- Conduct ad hoc financial analysis to support operations decisions through spreadsheet modeling, pivot tables
Qualifications for retail operations coordinator
- Able to communicate effectively and across company hierarchy
- Able to manage & independently prioritize workload
- Operational background - Retail store experience
- 5 years of experience (minimum 2 of them in store)
- Active participation in the development and implementation of global retail reports and tools
- Independently analyze data and information to determine the “what or why” behind our results, processes may include communication between Stores and to uncover Operational issues or understand performance trends in order to deliver a comprehensive recap of the business
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Retail Operations Coordinator Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of retail operations coordinator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for retail operations coordinator
- Collaborate on Store Operations initiatives and projects
- Communication with Retail shop management on operational related issues
- Maintain monthly Operational calendar to balance store workload and initiative planning
- Place orders for store packaging from headquarters
- Process and manage shop hospitality orders
- Assist with store & shop openings, remodels and renovations
- Document warehouse shipping errors reported by stores
- Assist with the development of local best practices and policies for the US
- Manage Company Phone List updates and changes
- Maintenance of SAP Master Data system
Qualifications for retail operations coordinator
- Creation of Weekly Newsletter
- Updating of all forms and store guides such as Operations Guides, manuals, templates
- Other projects and ad hoc requests as assigned to support the business
- Responsible for the dissemination of information relevant to each projects success
- Participates in efforts to streamline processes for Retail Operations support team and increasing efficiencies
- Create & manage project information and data to support reporting that will be used by Project Managers and Retail Operations support staff