Retail Director Job Description
Retail Director Duties & Responsibilities
To write an effective retail director job description, begin by listing detailed duties, responsibilities and expectations. We have included retail director job description templates that you can modify and use.
Sample responsibilities for this position include:
Retail Director Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Retail Director
List any licenses or certifications required by the position: PMP, PMI, SPHR, BLS, LEED, CFO, TR, LEAN, IOPP, CPA
Education for Retail Director
Typically a job would require a certain level of education.
Employers hiring for the retail director job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Marketing, Business, MBA, Business/Administration, Education, Management, Finance, Economics, Operations Management, Architecture
Skills for Retail Director
Desired skills for retail director include:
Desired experience for retail director includes:
Retail Director Examples
Retail Director Job Description
- Point of escalation for vendors and internal business stakeholders for issues and dispute management, contract change management/compliance, relationship and partnership issues
- Partner cross functionally throughout the organization to evaluate cost and/or efficiency opportunities while creating and implementing procurement policies
- Manage supplier relationships, track supplier performance, and communicate performance feedback to suppliers
- Responsible for ensuring a high standard of service across Retail Systems including Point of Sale, Traffic Counting, Reporting, Merchandise Planning and Retail ERP
- Responsible for all New Store Application development and integrations including traditional and mobile Point of Sale Systems
- Responsible all Systems certification, testing and quality prior to deployment
- Establish, maintain and report on service level agreements with business owners
- Establish, maintain and report on service level agreements with third-party vendors
- Responsible for the full asset lifecycle management including store hardware evaluation, procurement, maintenance, inventory management and removing as part of end of life procedures
- Responsible for the successful deployment of technology for all new stores, relocations, remodels and special needs such as holiday process improvements
- Bend, lift, open, and move product up to 50 pounds
- Strong writing skills - with the ability to write concisely
- 8+ years’ experience in retail project management/vendor management
- Experience developing and delivering presentations to various audience levels, including the executive level within an organization
- Experience collaborating with internal resources to develop strategies to meet department goals within budget
- Availability to travel up to 20% of the time with an emphasis on local market travel
Retail Director Job Description
- Provide leadership in the execution of store openings, store relocations, remodels and if necessary, store closures, to reinforce and support enterprise profitability
- Build and foster a positive, engaging selling culture of high performers
- Deliver timely communication through regular management and team meetings
- For channel expansion, lead projects to design new retail showrooms, identify and select prime retail locations, and address all facets of branding within the retail channel’ partnering with the head of Corporate Retail and HSNi executive leadership
- Build a series of calendared events that enhance the product assortment and deliver a unique and compelling shopping experience
- Establish and maintain policies and procedures to maximize store efficiencies while ensuring proper internal controls
- Identify, champion, and act as Project Sponsor in partnership with HSNi’s Centers of Excellence for initiatives to improve operations, systems and customer experience
- Implementing and driving agreed Global retail processes and guidelines for field and RBO operations
- Support periodic Forecasting, Budgeting and long term Strategic Plan including OTB establishment and Inventory levels
- Ensure that effective process is in place to support new initiatives in Retail
- High understanding of hard lines product, including construction, quality and use
- Proven ability to ensure high customer satisfaction, drive aggressive sales growth and manage store profitability
- Strong experience at establishing and enforcing store policies and procedures
- High energy with ability to travel frequently (30-50%)
- Proven ability to develop promotional and marketing programs for retail stores
- Motivated with high integrity and strong work ethic
Retail Director Job Description
- Partner closely with key business leaders to gather and vet tool innovation ideas & business opportunities
- Serve as advisor to business leaders as they evaluate strategic decisions in the digital space
- Stay current with the market and trends to further build relevant expertise
- Anticipate opportunities and risks and develops effective responses and action plans
- Collaborate cross-functionally daily to design cost effective and efficient programs or processes to address critical actions and business needs
- Identify trends and opportunities to define changes in process and procedures that drive operations and selling agendas
- Develop communication to stores on operational and sales related activities
- Continuously improve operational performance in the business while considering consistency in operational processes and the needs of the total store
- Influence productivity and cost saving opportunities in all operational components
- Ensure a world class customer experience exists for our customers through effective execution of selling and service culture by continually staying connected to customer needs, anticipating changes, and preparing teams to meet consumer challenges
- Minimum 10 years relevant work experience in Retail
- 5-7 years of experience preferably in pharmaceuticals/generics with emphasis in pricing contracts and finance
- Fluent in Microsoft Office Tools (Word, Excel, Powerpoint, Outlook)
- Experience in the China market is highly preferred for this role as is Mandarin language skills and strong knowledge of the local market-place
- Exceptional communications skills with ability to lead and influence a wide range of internal and external stakeholders successfully "drive" peers to meet business objectives
- Minimum of 15 years’ experience partnering with retailers, at a retailer or within marketing services
Retail Director Job Description
- Create and evaluate policies and procedures manuals on an ongoing basis
- Oversee regular inventory counts
- Collaborate with IT and Finance to establish and implement protocols for camera placement, alarm system activations and deactivations, and cash pick-up
- Work with Visual and Merchandising teams to assist in floor set execution
- Serves as an internal and external escalation point for service delivery issues
- Oversee the work and professional development of Allocation team
- Develop extensive knowledge of store, district, and regional level performance through data analysis and use expertise to work with cross functional partners to support business growth
- Manage inventory levels to support overall sales and inventory plans
- Partner and effectively build relationships within Retail Buying, Corporate Merchandising, Visual Merchandising and Marketing, to effectively discuss issues and capitalize on opportunities cross functionally
- Work with a cross-functional team to support initial inventory levels for new store openings
- Represents TCCC at relevant industry events, stewarding leadership and advancing most valued supplier status
- 10-15 years’ experience required, preferably in the consumer goods/beverages industry
- Visit stores and market on regular basis in order to understand customers and stores product needs
- BA or BS degree required, preferably in an area focused on quantitative analysis
- Minimum 8-10 years of experience in a Retail Allocation or Store Planning role is required, preferably with a fashion or luxury brand
- Experience managing a team in a corporate environment is required
Retail Director Job Description
- Develops and manages program communications to ensure all key stakeholders are kept connected to program status, issues, risks and program needs
- Directs multiple internal and external stakeholders on program plan including its development, execution, quality control, and lessons learned activities
- Hires and manages external GC’s and fixture installation vendors
- Develops and implements strategic objectives for program/project administration that are aligned with the strategic initiatives
- Responsible for program budgets and financials
- Ensures exposure to risk is minimized on all projects
- Develops, implements, reviews, oversees and ensures methodology and project standards
- Ensures project managers are utilizing communication tools, such as online project management, to keep program stakeholders up to date, and provide visibility to program health
- Directs the activities of internal and external project managers executing programs at in the field
- Oversees multiple external consultants working on client engagements within area
- Provide leadership and guidance to direct reports/approve deals as means to drive revenue and merchandising
- Self-starter who is highly engaged, organized, goal-focused and strategic
- Ability to quickly immerse and familiarize with local and regional expertise of the surrounding market (Miami-Fort Lauderdale)
- Deal-making and experience negotiating retail agreements required
- Minimum of a BA, ideally with an MBA
- Luxury Fashion background