Retail Banking Job Description
Retail banking
provides one-stop financial advisory solutions through insurance services and products, such as retirement planning, savings and financial protection.
Retail Banking Duties & Responsibilities
To write an effective retail banking job description, begin by listing detailed duties, responsibilities and expectations. We have included retail banking job description templates that you can modify and use.
Sample responsibilities for this position include:
Completing Internal Audits across the Retail Banking space
Take overall responsibility for the retail banking operations, including cash management, account opening, KYC processes
Produce daily and monthly P/L
Lead the investigation and resolution of P/L discrepancies arising from incorrect booking of trades, missing deals, system errors, valuation methodologies, by liaising with Front / Middle / Back Offices, Risk Management and IT
Manage information flow of exotic / non-traditional deals and ensure that the valuation of these complex instruments is accurate, the methodology documented, and the booking thereof is correct in the general ledger
Review and approve all monthly accounting entries to the G/L and review reconciliations to ensure figures are properly tied back to the systems of record
Ensure all reconciliations and attestation packages are complete in a timely fashion, with issues escalated/resolved effectively, highlighting areas of concern to senior management
Ensure that all daily and monthly procedure manuals and documentation is complete and up-to-date for the area
Building positive relationships with other team members and management
Takes ownership for timely and accurate accounting and reporting for the business line including close process execution and all related activities, controls associated with ensuring accurate recording of activities and transactions, and includes items such as significant transactions and accounting for new or modified products
Retail Banking Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Retail Banking
List any licenses or certifications required by the position: IOB, KPI, BA, TOGAF, ACAMS, ACAM, CIA, CRCM, HR, SHRM
Education for Retail Banking
Typically a job would require a certain level of education.
Employers hiring for the retail banking job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Finance, Accounting, Management, Education, MBA, Marketing, Communication, Business/Administration, Economics
Skills for Retail Banking
Desired skills for retail banking include:
Financial services industry
Products and solutions
Banking products and services
Clients’ financial life priorities and connect them to our solutions that meet their financial goals
Bank products and services
Fees and policies to stay current on offerings
Product guides
Services
Banking
Procedures
Desired experience for retail banking includes:
Contribute personally to the Bank’s business objectives through direct market intervention by way of joint sales calls, establishing a personal referral network and a variety of business development activities, including leveraging knowledge of local relationships and effectively managing Community Boards to support and promote business development and represent the interest of the Bank in community decision-making
Represent the Bank in the region’s business community (customers, industry associations, government, ) and play an active governance role on community boards, as required
Monitor credit origination and credit portfolio performance / asset quality for the region’s portfolio to ensure that it is maintained at acceptable levels
Develop and maintain effective relationships with regulators and auditors
You have 3+ years of proven successful Retail Sales and financial planning experience in the financial industry
Four-year college degree in accounting or finance
Retail Banking Examples
1
Retail Banking Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of retail banking. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for retail banking
- Provides oversight to assure that processes in all areas of responsibility are adequately and effectively controlled and that effective change management is in place
- Identifies, measures, and reports on meaningful process metrics to evaluate effectiveness of the team and inform process enhancement initiatives
- Resolves difficult or complex problems or issues that arise, and oversees special projects assigned to the department
- Effectively partners with Corporate Accounting resources to provide complete, timely and accurate information for regulatory reporting and requests
- Owns the team’s talent-related practices including performance management, coaching, training and development, personnel changes and other related items
- You will provide vision, leadership, regular communication and mentoring support to team members to promote employee development and maximise team performance
- Leading and ensuring the effectiveness of our key business models, including market planning, sales and relationship management will be part of your responsibility
- You will champion the Bank amongst relevant business and civil communities, including media, customers, and the financial community
- You will lead and manage organisational change in the Branch so employees foster and implement change initiatives in line with Retail strategy
- You will measure, monitor and proactively manage credit management risk information in a manner that fulfils the business strategic goals while complying with standards related to risk management
Qualifications for retail banking
- Excellent working knowledge of the originations market including conforming, non-conforming, and home equity competitor product, pricing, and business strategies
- Thorough knowledge of financial accounting, financial analysis, and principles of economics
- Exposure to the life cycle of an audit - preferably internal audit experience
- Minimum 4 years of relevant marketing experience in financial institutions
- More than 5 years working experience with search marketing - SEO and SEM
- Pleasant personality and able to lead, manage and motivate the team and influence stakeholders
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Retail Banking Job Description
Job Description Example
Our company is looking to fill the role of retail banking. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for retail banking
- Based on the needs of Retail Banking Business Units, will manage Systems Managers responsible for ensuring that the development, maintenance, modifications and implementation of applications programs and services are performed within established time constraints
- Audits across the Retail Banking portfolio, plus multiple additional business units within the group
- Actively seeking to identify opportunities to develop and enhance client relationships seeking and making appropriate referrals to/from the commercial banking team
- Effectively serve in role as the Retail Branch Banking operations liaison between retail branches and business partners to solve and mitigate complex operational concerns and customer issues/incident
- Partner with Regional Presidents, District Executives and Retail Banking Leaders to ensure operational stability and integrity by creating, implementing and coaching Branches to District and Region
- Cultivate and maintain strong partnerships with organizational business partners including the Payments, Cross Function, Wire Team, Cash Services, Automated Teller Machine, Automated Clearing House, New Account Opening, Compliance and Retail Risk Teams, amongst others
- You will ensure that the credit reputation of the business is protected and adequately represented in order to secure ongoing support for key credit/risk initiatives
- You will ensure optimum and efficient resourcing plans are in place
- Maintaining, organizing and managing the Executive’s time and calendar
- Professionally and discreetly handle incoming telephone calls and visitors
Qualifications for retail banking
- Support State and General Managers through insights and analysis of results to develop deep understanding of revenue drivers to drive future performance
- Monthly financial performance reporting
- Quarterly forecasting by state, product, and channel
- Adhoc commercial reporting for business heads
- Build strong working relationships with business heads to provide valuable commercial insight
- Manage and develop junior qualified accountants
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Retail Banking Job Description
Job Description Example
Our innovative and growing company is looking for a retail banking. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for retail banking
- Accountability to work closely with the Propositions Marketing team to deliver campaign & trigger based marketing list criteria, sizing, selection, extraction and supply for marketing communications across the Everyday Banking customer journey
- Contributing to thought leadership relating to retail banking regulatory trends
- Contributing towards proposals and business development opportunities in Retail Banking clients and prospects
- Provide benchmarking information relevant to retail banking across peer banks in the financial institutions industry
- Full support in achieving your professional banking qualification (QFA)
- Developing a payments landscape overview and process for updating that view regularly
- Key mobile wallets payments capabilities to be launched in key markets in 2016
- Building scheme wallet capabilities in strategic markets in 2016
- Development of social media payments capabilities
- Minute, review and track action items across full range of initiatives
Qualifications for retail banking
- Ability to review complex financial information to provide insights
- Ability to develop more junior members of staff
- Self-motivated and can work independently in a team environment
- A Bachelor's Degree in Accounting or previous accounting experience that would be equal to a 4-year degree is required
- In addition to the required education, 10+ years of progressive accounting/finance experience including
- The successful candidate will have a minimum of 5 years' experience in a senior management role and should possess a relevant 3rd level qualification with a primary Degree or Masters Qualification preferable
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Retail Banking Job Description
Job Description Example
Our company is looking to fill the role of retail banking. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for retail banking
- Design and provide regular updates to senior management
- Input into thought leadership on testing and customer experience - particularly relevance on millennial users
- Engage senior executives from leading banks and credit unions to identify their most pressing challenges
- Manage and shape the product plan, including research topics, webinars, diagnostics, and other deliverables
- Genuine team management role with direct reports onshore
- Support Retail branch team member development thru effective coaching, continuous support and new Team Member Onboarding
- Have scorecards for assigned district(s) typically delivered and reviewed weekly, monthly and quarterly including immediate attention to areas of concern
- Support Retail Branch team members with operating branch office including regular onsite visits, 24/7 support and emergency response, robbery response, and complex problem resolution
- Review operational performance to ensure Retail branch compliance to organizational and business line policy and procedure, satisfactory audits, inspection and adherence to state and federal regulatory requirements
- Direct, develop & implement the customer marketing plan for the Orange Everyday transaction account
Qualifications for retail banking
- Strong financial analysis skills with ability to review and understand financial and management accounts financial forecasts and other key credit components
- Five years of relevant business analysis experience
- Two years of relevant business analysis experience
- Work with Director/Senior Audit Manager to plan / conduct risk-focused audits, by identifying potential control weaknesses that may prevent a business from meeting its objectives
- May act as Auditor-in-Charge (AIC) on small or medium sized audits, typically involving auditing several business processes within a larger business line, or several business processes or business lines operating at a single location
- Digital project experience
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Retail Banking Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of retail banking. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for retail banking
- Identifies areas of risk, and recognizes whether the related controls are operating effectively• Communicates professionally with both team members and management regarding audit observations• Work to build productive relationships with clients• Organizes and plans (including time utilization) effectively and efficiently for self
- Financial management and ensuring programs are tracking within agreed upon budgets
- Draw from experience in providing thought-leadership and partnering with clients on solutioning approach to tough business-technology transformation initiatives
- Lead a team of Consultants through client engagement, hypotheses based analysis, business case development, and development of focused and contextual solutions
- Lead IC development thru research, design and writing of articles/whitepapers and lead development of solution offerings, and other collateral
- Create, Design, Perform review of strategic story boards and change management timelines relevant to strategic priorities
- A two-year training programme
- Rotations across different areas of RCB – minimum of two areas in your first two years which will include a customer facing role
- A structured graduate development programme that will build your day-to-day skills and start to develop your leadership skills for the future
- An assigned mentor to support you throughout the duration of the programme
Qualifications for retail banking
- Agile experience highly desired
- High school diploma or equivalent, Completion of Administrative Assistant program or other secondary coursework in business is preferred
- Two or more years’ secretarial/administrative experience supporting a senior level manager or other sufficient job-related experience in the financial industry, three years of secretarial/administrative support experience in a corporate environment is preferred
- Degree holder in Accounting, Finance or related discipline with professional Accounting qualification
- Master of Science degree (Management, Economics or Statistic background is preferred)
- Extra curricular activities in the broadest sense