Banking Operations Job Description
Banking Operations Duties & Responsibilities
To write an effective banking operations job description, begin by listing detailed duties, responsibilities and expectations. We have included banking operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Banking Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Banking Operations
List any licenses or certifications required by the position: ITIL, PMP, CPA, CIA, CAMS, SSL, CISA, CDCS, COPC, WLO
Education for Banking Operations
Typically a job would require a certain level of education.
Employers hiring for the banking operations job most commonly would prefer for their future employee to have a relevant degree such as University and Bachelor's Degree in Business, Finance, Accounting, Economics, Communication, Education, Business/Administration, Financial Services, Management, MBA
Skills for Banking Operations
Desired skills for banking operations include:
Desired experience for banking operations includes:
Banking Operations Examples
Banking Operations Job Description
- Identify and implement new systems to improve departmental efficiency and productivity
- Managing the team in the area of Private/ Investment Banking of around 10 of staff
- Playing an active part in implementing global strategy of the department
- Helping define scope and functionality of the department
- Supporting service model for key business partners
- Playing an active part in a global team, participating in the development and growth of the team
- Creating operational efficiencies- identify both tactical and strategic
- Opportunities to increase scale or manage risk within the business
- Contributing to the optimizations
- Ensure proper initial extensions of credit with appropriate interest periods, interest rates, , obtain business unit approval, notify Corporate Treasury of funding requirements, perform cash reconciliation function, and fee recognition
- Ability to communicate with internal and external clients in a professional, courteous, and client-focused manner
- Reconciliation of cash accounts, resolving outstanding items in a timely manner
- Passion and eagerness to obtain new knowledge openness for new challenges
- Spanish language on a very good level
- Finance/banking education background
- Excellent written and spoken English, French would be an asset
Banking Operations Job Description
- Be responsible for KRI, KPI, capacity tracker and efficient work allocation within the team
- Core supervisory activities
- Being the first escalation contact and monitor the quality of work
- Managing deployments for a smooth transition of new work from London to Poland
- Be responsible for people development and performance
- Lead interviews when having open roles to cover
- Help the team with the work load on a daily basis
- Responsible for transactions to be carried out within pre defined procedures and guidelines in an accurate and timely manner
- Assists in preparation of documentation required for audits within the Banking Ops team
- Processing of new business accounts, maintaining and reviewing documentation
- Ability of cooperation in international environment
- 4 Year Bachelor’s Degree, Business Major preferred
- Experience in operations and good general knowledge of equities, fixed income, FX, mutual funds, RRSP's, GIC's, options, swap products is required
- Highly motivated self-starter with the ability to set priorities, and monitor own workload to meet deadlines
- Good written and spoken English, French would be an asset
- 2-5 years work experience, financial services/mortgages experience preferred
Banking Operations Job Description
- Ensures optimal resource deployment for efficient and effective completion of daily tasks
- Provides leadership and decision support to all team members in all areas of responsibility to problem solve complex issues, mitigate high risk incidents and defuse client escalations
- Ensures onboarding of new or additional work is within department capacity models in order to facilitate successful implementation and maintain employee satisfaction levels
- Consult on technology initiatives CRM2, PPSR, BMA migration
- Close interaction with the Bengaluru team including support of the Follow the Sun model
- Act as a strategic business advisor to our partners in the Business and Operations Centres by proactively identifying opportunities to transform the client experience through data based insights, operations leadership, and cost transparency
- Challenge the status quo and proactively find ways to make it easier for clients to access sales and service by simplifying, optimizing and digitizing processes for both clients and employees from an end to end perspective
- Develop initiatives to deliver on Canadian Banking and Canadian Banking Operations priorities and contribute to business planning
- Be a key contact for senior management on all matters relating to operational processes, internal and National Office initiatives and risk mitigation relating to PFP
- Provide leadership oversight and direction on day to day support to Operations Centres including process design/implementation, policy/procedure/documentation, and audit/compliance/regulatory supported activities
- Ability to communicate effectively with senior executives of CB/GC, Capital Markets and the Bank
- MBA, CFA or equivalent financial designation
- More than 5 years of experience in financial securities industry
- Experience of contract recruitment is preferred
- Experience of Finance and Operations recruitment within Financial Services is an advantage
- LoanIQ experience a plus
Banking Operations Job Description
- Ensuring that all customer payments and cheques are processed correctly within the deadlines
- Ensuring that all fraudulent payment and cheques identified and escalated
- Collection of monthly customer fees
- Providing a high level of client support and service
- Resolution of payment & cheque queries
- Quarterly review of all records held including hard copy and electronic, and arranging destruction of records in accordance with the bank's group requirements
- Daily review and signoff of lockbox process
- Identification & Management of operational and credit risk
- Accurate examination of customer records to ensure SEPA status, DIRT adherence and Mandate updates are accurate
- Review & updating of customer signatures and mandates on the Signature Scanning system
- Excellent capabilities in developing high-quality content
- Understand Over-the-counter cleared products
- 2-5 years of work experience, financial services/mortgages experience preferred
- Driving and developing comprehensive governance and outsourcing framework including roles and responsibilities, minimum standards along with attestation & entity reporting which extends to all outsourcing activities impacting Global Operations
- Lead the implementation of a global Operations tool to manage compliance with the outsourcing framework and outsourcing manager/service attestation/performance
- Pro-actively partnering, both with the Functional and Regional Operations Management to ensure efficient and effective Outsourcing attestation with functional and entity reporting
Banking Operations Job Description
- Delivering complex programmes including digital and servicetransformation
- Understanding and anticipating client needs based on a strong understandingof retail banking companies and their associated processes
- Participating fully within the team and take a lead role in the growthof the banking practice
- Upon request, provides the Manager with accurate QA status reports which identifies operational deficiencies of the PBO’s
- Provide leadership and coaching to a team of process owners, supporting business partners and operations centres
- Act as a change leader, championing change and assisting team through various and multiple changes affecting the team
- Gather, track, monitor, report and distribute data/information, supporting the operations centres (Specialized Service Centre, Transaction Service Centre, & Maintenance Service Centre)
- Share best practices and provides general support and back up as required to the Director Banking Operations
- Any structured methodology experience is a huge plus (Six Sigma, PMP, Agile, etc)
- Successfully manage a loan pipeline of ~50 transactions
- Ability to influence and navigate a global organization and work with virtual teams
- Establish and manage the day-to-day operations in Luxembourg, leveraging the set of “Common Disciplines” established within EMEA across governance, operations and controls practices
- Recruit and develop the operational team that will operate in Luxembourg
- Build out the operational processes in Luxembourg
- Demonstrate ability to assume leadership
- Degree level qualification in banking, finance, accountancy or business administration