PM Manager Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the pm manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

A Conroy

Adolfo

Conroy

4240 Stehr Mount

Detroit

+1 (555) 980 0822

4240 Stehr Mount

Detroit

Phone

p +1 (555) 980 0822

Experience Experience

Boston, MA

PM Assistant Rooms Manager

Boston, MA

Nikolaus LLC

Boston, MA

PM Assistant Rooms Manager

Assist fellow employees to perform similar or related jobs as and when necessary
Report and log any maintenance defects found in the rooms and assigned areas. Liaise with front desk and engineering regarding all out of order rooms and other defects
Manage the allocation of work assignments to Room Attendants and Porters to ensure maximum coverage
Mentor, manage and discipline Room Attendants and Porters
Assist in stock taking of Housekeeping items when necessary
Ensure corrective action where necessary and inform the Director of Housekeeping regularly on performance of each staff member
Assist in monitoring and controlling housekeeping procedures, including lost property, key and pager control, security and emergency procedures

Los Angeles, CA

PM Manager

Los Angeles, CA

Cruickshank-Cremin

Los Angeles, CA

PM Manager

Develops and improves processes and procedures for service deliveryteam to ensure orders are managed and scheduled within defined SLAs
Evaluates performance data on key metrics and provides continuousperformance feedback to team
Prioritize the activities, provide administrative support and manage the performance of direct reports
Provides feedback and recommendations to the sales organization withregard to clean order submission to improve the efficiency of the
Reviews and validates data within Order Management tools to identify risks, issues and gaps; works with cross functional teams to mitigate risks
Leads a team of Supervisors whose project managers are responsible for the coordination and successful implementation of Advanced Voice services
Resolves issues affecting the operation and escalates issues requiring action or decisions to Director, as necessary

present

Houston, TX

Pm-product Manager

Houston, TX

Pfeffer-Bogan

present

Houston, TX

Pm-product Manager

present

Execute medico-marketing initiatives
Strategy Development
Relationship management
Update and educate the organisation on topics relevant to the defined brand, supporting the sales functions with updates and training materials for the defined brands
Work closely with the Regional brand team
Influence the development of Regional brand strategies
Development and execution of country operational plan

Education Education

Bachelor’s Degree in Computer Science

West Virginia University

Bachelor’s Degree in Computer Science

Skills Skills

Strong interpersonal skills, including the ability to make effective presentations and communicate technical concepts to non-technical clients
Strong project management skills, including the ability to prioritize work and meet deadlines
Plans, schedules, and tracks project timelines, milestones, and deliverables using appropriate tools
Defines project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
Strong verbal and written communication skills
Strong planning, organizational, and leadership skills
Extensive knowledge of project management processes, systems development methods, organizational change management concepts, and business process improvement methods
Develops clear and concise documentation to identify processes, problems, and action plans as well as design attractive and simple sketches, charts, diagrams, and other illustrative material to facilitate communication of complicated topics
Provides frequent on-site monitoring and enforcement of schedules, milestones, and vendor accountability Facilitates collaboration across multiple functions, departments, and levels and serves as a role model for teamwork
Ability to work in a team environment

Create a Resume in Minutes

15 PM Manager resume templates

Read our complete resume writing guides

Giorgio Armani PM, Product Manager Resume Examples & Samples

Education : University graduate
Years of working experience: More than 2 years in cosmetic brands , or have strong interest in Makeup
Experience: Experienced in marketing background with métier to beauty
Language : English
Other skills: Understanding of luxury industry

PM Manager Resume Examples & Samples

Leads a team of Supervisors whose project managers are responsible for the coordination and successful implementation of Advanced Voice services
Develops and improves processes and procedures for service deliveryteam to ensure orders are managed and scheduled within defined SLAs
Is proactive in identifying and implementing process improvements that will ensure the operational efficiency of the team and the success of the implementation of services
Conducts regularly scheduled team meetings, one-on-one to ensure the team are appropriately informedin order to create a quality customer experience
Resolves issues affecting the operation and escalates issues requiring action or decisions to Director, as necessary
Works with internal and external customers to ensure a positiveinstallation experience
Provides feedback and recommendations to the sales organization withregard to clean order submission to improve the efficiency of the

PM Capabilities Manager Resume Examples & Samples

Lead the PM/BA Capabilities team through all projects and business as usual efforts. This includes coaching of team members, identifying opportunities for improvement and challenging the team to improve performance through demonstrated results
Provide day-to-day operational support for the Project Management and Business Analysis Training Roadmaps
Project manage key efforts for the PM/BA Capabilities teams including PM Awareness Week, various awards and recognitions events for PMs and BAs, coordinate International PM Day activities for Citi and continual assessment of vendor effectiveness
Product management includes expanding Operations capabilities for new products and services
Facilitates alignment of the operations support infrastructure with focused technologies and processes where needed
Serve as liaisons between the Capabilities program and the CPMC governing members/taskforce members
Liaising with strategic training providers

Senior Manager, Technology, Agile PM Resume Examples & Samples

All aspects of Programme management of technology transformation programmes
Potentially leading a large programme or small portfolio of projects across a single client incorporating multiple agile deliveries
Engaging and teaming with clients’ at senior levels (eg. Programme Directors, Senior IT Directors)
Working collaboratively with client and third parties
Leading and managing high performing teams, taking responsibility for all aspects of delivery
Being a thought leader in relevant field, proactively contributing to the development of the EY Technology practice
Leading and developing proposals, responding to client requirements, providing subject matter expertise
Building excellent relationship and team building skills at senior levels
Facilitating the translation of requirements from Product Owner to Solution Developer
Must be an Agile Practitioner with experience of delivering large scale, innovative transformation projects
Experience of working on FTSE 100 clients (or equivalent major government clients) is essential
Building customer focussed solutions using latest technologies and methods
Deep understanding of the Technology Development Lifecycle
Experience of using Agile methods (eg. Scrum, Lean, Kanban, XP, DSDM) and tools

Program Manager / Senior PM Resume Examples & Samples

Develop and manage client relationships with private, government, and municipal clients
Identify projects where HDR can solve challenging issues for clients
Coordinate project staff requirements and workload projections for project delivery
Communicate/coordinate with external clients and internal delivery team members
Develop project objectives, based on proposal and contractual requirements
Lead multi-disciplinary project delivery teams
Understand Federal and state regulatory permitting and operational requirements for industry, mining and/or waste projects (plans of operations, NEPA, mitigation requirements, monitoring and compliance with permit conditions, state and local regulations pertinent to sectors)
Experience with (CWA Section 404 and NPDES, NEPA, MSGP, SWPPP, SPCC , FAR)
Maintain project schedule by monitoring project progress, coordinating activities, and resolving issues
Maintain and establish project quality control
Develop project scopes of work, work plans and associated budgets
B.S. in Engineering, Environmental Science, Geology, Geochemistry, Hydrogeology, or related field. M.S. preferred
Minimum 10+ years of project and program management experience in the industrial, mining or waste sectors is required. 15+ years preferred
Demonstrated attention to detail and follow through
Strong computer skills, with emphasis on (Word, Excel, PowerPoint, Arc GIS)

Pm-market Access Manager Resume Examples & Samples

Good relationships with the relevant stakeholders - Pharmaceutical Services Division, BB Committee & Sub-committees
Timely compilation & submission of folders
Successful listing as per planned timelines
Understanding of HEOR models & the ability to assess & interpret the outcomes
Ability to assess vendor proposals & performance
Good communication skills. Able to communicate ideas and influence others
1-3 year Pharmaceutical Sales/Marketing experience
Previous work experience within the MOH a plus

Pm-product Manager Resume Examples & Samples

Development and execution of country operational plan
Drive brand performance
Cross functional alignment with Medical and Sales
Update and educate the organisation on topics relevant to the defined brand, supporting the sales functions with updates and training materials for the defined brands
Work closely with the Regional brand team
Influence the development of Regional brand strategies
Execute medico-marketing initiatives
Ensures the preparation and implementation of activities for new product launches (if any)

PM Manager, Singapore / Japan Resume Examples & Samples

May be required to assume leadership responsibilities in the absence of the Site Senior Managers
Effectively support, supervise and monitor performance of Sr. Project Managers, Project Managers, and Coordinators in the management of assigned projects
Ensure the project management team are trained and developed appropriately to meet the needs of the business and allow individuals to reach their full potential
Ensure the project management team adheres to all G&O set
Ensure the project management team complies to all PM process/tools/metrics
Responsible for ensuring adequate resource available and allocation of work within team
To be responsible for ensuring that a safe working environment is maintained for himself/herself and his/her colleagues by observing all safety procedures and working methods, and by reading, understanding and following all documents issued or notified to him/her
Initiate and manage assigned project management budget
Provide effective support to teams as required and be the point of escalation for issues that Senior Project Managers, Project Managers, and Coordinators need support to resolve
Ensures the project management team supply required information and participate in forecasting, revenue and S&OP activities
Contributes positively and proactively to the organizational function of the Project Management team and strives to improve the current processes
Be an active member of the site (s) leadership team representing Project Management, participating in site decisions and initiatives and striving to meet site revenue, metrics and goals
Assumes the role of client advocate and ensures all Senior Project Managers, Project Managers and Coordinators act as client advocate
Represents the client with respect to potential scheduling conflicts
Fully understands all Catalent business lines and promotes Catalent Services at client meeting and conferences
Is involved in working with Business Development to support the winning of new business and continuous liaison with Business Development in terms of changes in scope of work, and future contract opportunities
Support the identification, initiation, planning and successful launching of new projects within the Catalent network

Senior Product Manager, DM, PM, Sarcoidosis Resume Examples & Samples

Quickly develop strong understanding of patient, HCP and payer needs and how they define the current treatment paradigm
Break the Lupus market down into clearly defined segments
Define which segment to compete in and how to be successful in that segment (i.e. define strategy)
Define areas of improvement and recommendations on activities that should be performed differently in our chosen segment and measure the return on investment
Partner with management to build a compelling business plan and define the budget required to deliver against the plan
Involve key stakeholders in every step of the planning process to ensure strong pull through
Lead execution of tactical plan and deliver programs on time and on budget
Partner well with the Sales VP and regional directors, including their teams
Minimum 5 years related experience
Successful pharmaceutical sales experience (sales management a plus)
Proven accomplishment of contributing to and identifying a high performing team
Strong ability to lead market segmentation process
Aptitude for leading brand strategy and product positioning process
Skilled at leading HCP marketing, patient marketing (lifecycle management and payer marketing a plus)
Practiced at managing agencies
Talent for engaging with Key Opinion Leaders
Skilled at successfully navigating medical, legal and regulatory review process
Strong ability to lead large cross functional projects
High sense of urgency
Collaborative and works effectively in a team environment
Highly skilled at reading others and knowing how to proceed appropriately
Open to feedback and the opinion / recommendations others
Frugal and focused on ROI

PM Account Manager Resume Examples & Samples

Manage existing customers and respond to customer requests, issues & opportunities
Handle inbound inquiries from prospective PM customers
Excellent and professional qualification and follow up on leads from web site, advertising and trade shows
Outbound calling (30 to 40 calls per day) to manage/up-sell existing customers, prospective customers and conduct call campaigns in support of sales events and other marketing activities
Identify and document prospect's needs, expectations and priorities in effort to build long term business relationships
Document every touch point with customer and prospect database via Salesforce.com
Develop and execute customer account plans to ensure renewal of service
Grasp technology service solutions and maintain an understanding of our marketplace including competitors
Attend trade shows and other sales events to support sales goals. Approximately 10% travel
Proven success in lead generation and lead qualification
Knowledge of CRM Systems (Salesforce.com a plus)
Proven track record of successful telephone sales
Experience in classified ad sales or online advertising sales a strong plus
Sales training or solution selling training preferred
Ability to work independently and be self-motivated

PM / Manager, Oman Integration Sub-ipt Lead Resume Examples & Samples

Provide leadership and oversight to diverse task responsibilities on $1.3B DCS contract
Coordination of all CONUS and OCONUS Shipments valued over $1.2B
Coordinate and Track > 150 CFE Spares
Coordinate and track > 500 FMS Items including regular USG meetings
Ensure all licensing requirements are properly planned and met including supplier licenses in support of labor and material subcontracts
Responsible for developing licensing strategy with Global Trade
Support Monthly Health Checks
Identify training requirements as needed for the program
Create, manage, and close all recurring RGEMS for the program
Ensure hardware is processed in Jurisdiction Classification Assessment Tool
Prepare all required export import paperwork
Provide training to all new program employees on program export authorizations and provisos
Work closely with EXIM to drive success
CFE/GFE Update
Act for the IPT lead on all leadership maters when unavailable
Lead weekly team reviews
Ensure EV and VAR analysis is accurate and complete
Managing cost and schedule for diverse project
Manage major subcontract efforts
Preparing briefings for internal and external executives
Master of Science or MBA from an accredited University or College in a related discipline
Direct experience as a Program Manager for air defense systems or equivalent
Direct experience in overseeing the production of complex weapons systems or equivalent
Working knowledge of program planning, budgeting, and tracking (EVMS) to cost and schedule
Proven capable of building strong customer relationships
Demonstrated expertise in Program Risk & Opportunity Management & applying EVMS principles
Detailed understanding and use of Import/Export Controls, Compliance, and licensing
Working knowledge and direct experience in International practices with the USG, extensive experience with FMS
Must possess strong leadership, influence, and communication skills
Strong collaboration skills, organizational & analytical skills to drive results across the CBT/IPTs
Experience with managing through organizational change and rapid growth
Experience being part of high-performing and diverse teams
Ability to work effectively in a fast paced, dynamic environment with time-critical requirements culturally adept; able to interact across a diverse customer community
Excellent at multi-tasking

Ccsi PM Manager Resume Examples & Samples

Direct management of a team of project managers ensuring on-time delivery of projects as well as other internal goals
Development of project and revenue forecasts and communication of projected shipment and revenue to key internal stakeholders
Collaboration with MSI manufacturing and procurement teams to ensure correct prioritization of material delivery
Establish organizational goals and management of individual goals and quality and finance metrics
Resource planning and utilization management along with the overall project assignment and scheduling
Bachelor of Science degree with and emphasis in management, engineering, or project management
Previous project management experience required with previous experience within the cellular, public safety, or communication industry desired
Previous experience managing a team of individuals with responsibility of goal setting, management review, rewards planning, and headcount management
Previous experience within Motorola Solutions or similar communication industry vendor
PMP Ceritification

Manager Business Systems & Pm-distribution Systems Resume Examples & Samples

Facilitates business process improvement via the methodical investigation, analysis, review and documentation of functional business specifications
Builds understanding of the existing SAP solution in efforts to
Identify and develop solutions within SAP toolset to address business requirements
Provide functional specification documents where enhancements are needed
Lead team in performing network support activities with all business units (retail, wholesale, ecommerce)
Adhere to Luxottica change management and solution delivery processes
Coordinates and manage the implementation and/or integration of system or new features for users including client training
Interfaces with functional and IT support team to enhance the WM (PKMS) and others systems to improve overall functionality
Ensures performance plans are set, maintained, and continuously improved
Defines and manages the road map of projects for logistics and planning in NA acting as the global project manager
Engineering Bachelor's Degree, focus on supply chain, industrial or IT related field
5+ years of experience in a business analyst role including: process definition, management and monitoring, release management
5+ years of SAP experience in the relevant areas (WMS, SD, MM, FICO)
Ability to work under tight deadlines and handle multiple/detail-oriented tasks
Knowledge and understanding of distribution center functions
Strong communication skills, including experience facilitating requirements analysis and functional design working sessions
Results driven and the ability to handle pressure in a fast-paced environment
Proven analytical/technical aptitude
Proven ability to motivate teams and manage conflict; ability to provide feedback and develop others
Ability to partner with HR to maintain and enhance morale of the team
Industry related certifications
Project Management strong experience
Lean / Six Sigma Black Belt
Proficiency with MS Office Products (Excel, Word, Power Point, Project)
Budget development experience

Principle PM Manager Resume Examples & Samples

Strategic direction for Microsoft IT’s security operations services
Lead direction, discussions, and decisions on end to end lifecycle management products and Services
Identify service improvements and develop and design tools that will streamline the service to improve end-user experiences and lower operating costs
Understand the business and define what is technically needed to meet strategic objectives and the day-to-day running of the service. This includes identification and innovation of new service capabilities that meets customer and security requirements
Provide technical leadership to a cross functional operations team
Initiate and provide on-going technical leadership for projects within the team and department-wide as appropriate
Work closely with Product Groups providing feedback on pre-released software, and driving improvements into their products and services
Collaborate with other service teams to assist in solving their service problems when related to your services
Evaluate service feature requests, assist in prioritization, and analyze them for impact to operations and delivery cost
Communicate on a deeply technical level with product engineering and operations teams to improve and optimize both the product and the infrastructure
Publish functional, technical documents regarding the hosted environment in conjunction with marketing and product engineering
Conduct research or “science projects” where appropriate
Provide recommendations and guide engineering and operations counterparts through technology adaptation stages of engineering and pilot deployment including but not limited to
Minimum 5 years’ experience and proven track record in the IT industry with solid experience in Security, systems engineering design and operational support roles interfacing with customers
Proficient understanding of Microsoft products, software lifecycle methodology
Moderate to deep knowledge of Security Products (RMS, Data Loss Prevention, Intrusion Detection, etc) (3+ years)
BS/BA in Computer Science or equivalent work experience
Previous experience deploying IT, Security or related solutions
Practical experience with ITIL/MOF. PMI/PMP is a plus

Manager, Quality PM Resume Examples & Samples

Work directly with operational site leadership to drive improvements in Seller support
Work with operations team and site leadership to establish quality standards and processes
Create and implement a rigorous feedback loop to continuously incorporate new best practices at both the site level and training academy
Lead and administer the operations audit program and reporting
Provide actionable data to the various internal support groups as and when needed
Prepare and analyze internal and external quality reports and provide feedback to team leaders and managers
Participate in scoring guidelines that are regularly assessed for relevance and accuracy
Lead weekly meetings with operations and training personal to keep the efforts relevant and in line with the needs of our Sellers
Develop processes and procedures for all audit feedback data to be implemented into training and operations
Develop and implement training content design standards of excellence
Develop quality guidelines, a good feedback system, and consistency
Work with Training Academy Curriculum Development team regarding the continuous innovation / improvement of training curricula and TAM quality improvement processes
Ideal candidate will possess a balanced mix of quantitative, consultative, and facilitative/leadership skills. S/he will have a documented track record in driving change; leading and facilitating teams that have significantly improved processes, training, and leading in fast-paced, ambiguous environments
4+ years project/program management is required
3+ years of experience leading project delivery for large, cross functional projects
Experience developing operational process and technologies to drive quality
Bachelor degree or equivalent work experience
MBA is preferred
Engineer or Applied Mathematics background
Good oral and written communication skills are crucial
Experience with Six Sigma tools and Lean techniques
Experience in online retail is a plus
Experience in customer satisfaction or quality initiatives
Proven track record of taking ownership and driving results in an Internet business

Manager, Finco Junior PM Resume Examples & Samples

Ensure clear outline of all projects and stakeholder management
Ensure all projects are delivered on-time, within the scope and within budget
Drive initiatives across cross-functional teams to improve vendor and customer experience while meeting tight deadlines
Create and maintain comprehensive project documentation
Partner with vendors to resolve chronic issues including data quality, process implementation and measurement of success
Work collaboratively with clients, vendors and internal partners
5+ years of project management experience; experience in the wireless industry a plus
Bachelor’s degree in Business Administration, Economics or relevant Business field required; master’s degree/ MBA a plus
Some understanding of legal requirements needed to operate a Finance Company in different jurisdictions
Solid analytical, critical thinking and problem solving abilities
Ability to work both independently and in a team-oriented, collaborative environment to meet established deadlines
Able to work at a fast pace and make comprehensive decisions quickly, while maintaining established company processes
Strong communicator, both verbal and written

Site PM Manager Resume Examples & Samples

Single advocate for each CSS site, overseeing both FTE/ Staff augmentation sites and outsourced supplier sites in the region
Define, document and implement site administration requirements and objectives
Partner with on-site managers from Microsoft RE&F and global Security (GS) to ensure effective business operations for CSS team including facilities and office space management and business support operations, and compliance and adherence to local regulations & standards, insurance, and health & safety
Partner and support the CSS site leader (usually the seniormost CSS leader at a site who’ll also wear an additional hat of a site leader) for ensuring an active local culture & affiliation portfolio including local site events, social gatherings, people updates, off –sites and retreats, cultural integration/ onboarding of new hires & MACH hires (e.g. local buddy and mentorship programs), and LT onsite visits
Develop, monitor, and maintain a 'site administration scorecard' to support a fact-based measurement of site performance and capability to proactively identify emerging issues
Business continuity management, collaborating with RE&F, Security and delivery teams to ensure smooth transition of operations during local disruption and continuity situation
Lack of repeated complaints or issues regarding site administration for a specific location
Consistent and thorough measurement of site performance (eg, 'site administration scorecard')
Strong positive feedback from a multitude of stakeholders (site leads, site employees, direct reports, EG leaders, and CSS peers)
10+ years of services and support experience; self-motivated, confident working with senior leaders and comfortable working in a matrixed organization
Demonstrated experience in/understanding of site and location management
Strong global culture awareness, communication and collaboration skills, across a complex matrixed network in CSS with multiple stakeholders in multiple locations
Demonstrated business acumen, being able to understand how site management links to key business objectives for a customer service organization
Demonstrated skills in delivering success, proactively thinking ahead and solving for potential problems, and ensuring resolution of current issues/complaints effectively
Ability to create effective relationships, listen, communicate, influence, and collaborate cross-team at all organizational levels
Relevant Bachelor’s degree or experience commensurate with job expectations for this position is required

PM Programs Manager Resume Examples & Samples

Partner with Product Managers to identify skill development needs, design solutions to address them, and implement those programs
Establish and support ongoing learning programs for Product Managers (learning specific data skills, communication skills, project management skills, etc)
Connect and build a strong community of Product Managers between groups and offices at Facebook
Support the PM Programs team with effective team communication, proactive problem solving, and information distribution
Establish and execute onboarding and education programs
Develop processes to measure the impact of our programs
Coordinate internal & external events and activities across PM Programs focused on mentorship and community building
Ongoing peer support for PMs at all career stages
Background establishing systems, supporting teams, and developing relationships as producer, project manager, program manager or similar role
Track record of operating independently, being detail-oriented, and delivering results in an organized manner
Experience in a fast-paced environment that requires independent time management, task prioritization, and ability to identify problems and work towards solutions
Ability to think outside the box when considering scalability, building new programs, and working collaboratively with cross functional partners
Experience in peer to peer connection and ongoing mentorship when working with a population that has other priorities

Assistant Department Manager, Rn-l&d-pm Resume Examples & Samples

Manages the units day to day clinical operations including practice standards, staffing, payroll, budgets, fiscal management, and quality improvement. Ensures the highest quality of care is provided and is in compliance with federal, state, and local regulatory requirements and established departmental policies and procedures
Develops and implements action plans to improve staff development. Supervises a single unit (8 to 24 hours) of approximately 20 - 60+ employees
Monitors the allocation and utilization of personnel based on continual changes in patient population/needs and provides the best level of patient care while identifying savings opportunities
Supervises the daily unit operations, including human resources management, department and employee safety programs, and risk management
Monitors the quality of service and utilization standards and assumes specific responsibility for patient care at the unit level. Ensures coordinated plans of treatment, customer focused care and cost effective utilization of services
Works with health care providers outside of the unit, to achieve optimal patient care across the continuum. Researches, identifies, and implements best practice models of other units. Investigates and resolves patient/family member concerns regarding patient care
BSN or bachelor's degree in a health care related field preferred
ALCS certification strongly preferred

PM Outlet Manager Resume Examples & Samples

Effective Operation of Restaurant/Outlets: Leads the staff to restaurant and all outlets operate efficiently and business goals are achieved. Attends appropriate meetings and communicates effectively with all responsible staff to ensure guest and associate needs are met
Guest Service: Accountable for guest satisfaction by ensuring food and beverage service standards are met and guest needs are responded to in a timely manner. Resolves guest complaints in courteous and friendly manner, focusing on service recovery when applicable. Works side by side with staff to train and model appropriate guest service standards
People Management and Development: Responsible for interviewing, hiring, coaching, and development of all associates. Evaluates staff performance and takes appropriate corrective action as needed to hold associates accountable. Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing associates. Responsible for training all associates and ensuring training records are maintained. Analyzes quality issues, identifies training needs and ensures implementation to improve results. Utilizes available resources and adheres to B. F. Saul Company Hospitality Group training policies. Ensures all company, brand, and department specific training requirements are met
Financial Expectations: Accountable for achieving business revenue goals by developing and implementing service programs. Responsible for building and maintaining client relationships to drive repeat business/customer referrals. Uses expertise to develop and implement changes to restaurant/outlets based on sales and guest comments. Responsible for operating within a set budget and managing of expenses to achieve and maximize profit expectations. Responsible for effective labor management through proper scheduling, monitoring, and adjusting based on business needs and the departmental budget. Follows B. F. Saul Company Hospitality Group procurement guidelines and applies good business judgment. Manages and maintains company assets to stay within budget guidelines
Safety/Risk Management: Conducts routine inspections of restaurant/outlets to maintain quality food and beverage standards per B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents
Self/Workload Management: Responsible for effective self/workload management. Demonstrates clear written and verbal communication skills. Promotes collaboration and positive, professional work environment. Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures

Agile PM Practice Manager Resume Examples & Samples

Provides leadership, direction, and day-to-day guidance for team members in support of organizational mission, vision, goals, and strategies. Establish goals and direction for employees and provide needed resources, training, leadership and performance feedback. Communicates company and department specific information to team members on a timely and regular basis
Collaboratively partners with the Agile Practice Leader and the Portfolio Manager to assess project/program/team/portfolio needs, assign, coordinate, and review incoming work, ensuring that prioritized are delivering the desired value. Provides input into the process to ensure that resources are being utilized appropriately
Recruit and retain qualified employees. Effectively and accurately completes employee performance reviews and follows established guidelines for completion and delivery. Meets with subordinates to discuss performance progress and facilitates performance improvement discussions when needed to ensure standards are met. Challenge employees to develop and execute individual plans. Provides appropriate feedback, follow-up, direction, and resources as necessary for professional development and successful group execution
Stays abreast of trends and agile project management and software development practices. Proactively identifies and promotes opportunities to leverage technology, improve processes, reduce operating costs, and increase customer satisfaction
Promote adherence to standards, methodologies, processes, and procedures. Participate in the development of standards, tools, methodologies, processes, and procedures across the organization. Evangelizes consistent with agile project management and software development
Other duties assigned by management

VS PM Product Manager Resume Examples & Samples

Bachelor or above in clinical medicine or biomedical engineering
Minimum 8 years of in hospital or medical device company
Experience in marketing product management or in sales organization
Good in both oral and handwriting English
Product and pricing management skill

PM Assistant Rooms Manager Resume Examples & Samples

Manage the allocation of work assignments to Room Attendants and Porters to ensure maximum coverage
Mentor, manage and discipline Room Attendants and Porters
Assign special duties to Room Attendants and House Porters on assigned floors
Check the computer system throughout the day for an update of room status and communicate with the front desk and engineering
Check and return an allocated number of guest rooms to the standard required by the hotel
Report to the Housekeeping Office any rooms which do not require service, are “Do Not Disturb” or are double locked by the afternoon and to log these on the hand over
Report and log any maintenance defects found in the rooms and assigned areas. Liaise with front desk and engineering regarding all out of order rooms and other defects
Ensure soft furnishings and décor of rooms are maintained to standard
Oversee implementation of deep cleaning and replacement
Ensure corrective action where necessary and inform the Director of Housekeeping regularly on performance of each staff member
Assist in identification of training needs, conduct training of room attendants and porters where appropriate
Check on a daily basis the arrivals, departures and VIP lists
Check rooms to ensure they are cleaned and maintained to the required standard
Ensure VIP gifts are replenished
Conduct team briefings, daily line ups, monthly meetings as required
Check that adequate linen, cleaning materials and guest supplies are held in each floor linen and supply closets
Ensure all storage areas are kept clean, safe and are within local fire, safety, and health codes
Ensure all public area and heart of house areas are clean
Handle guest requests, inquiries and complaints with immediate action and thorough follow up
Assist in stock taking of Housekeeping items when necessary
Assist in monitoring and controlling housekeeping procedures, including lost property, key and pager control, security and emergency procedures
Report immediately any matters concerning the security of the floors or public spaces to the security department
Report immediately any valuable lost property to security and to log packages and all other lost property
Assist fellow employees to perform similar or related jobs as and when necessary
One to two years in a similar public contact position, preferably in an upscale or lifestyle brand hotel
Enter and locate work related information using computers and/or point of sale systems
Possess a gracious, friendly, and fun demeanor
Ability to work independently and to partner with others to promote an environment of teamwork

Smart City PM Manager Resume Examples & Samples

R1 of Estimation Analysis Sheet
Monitoring & Control of design activities in line with L2 schedule
Monitoring & Control of Procurement activities in line with L2 Schedule
Monitoring & Control of execution activities in coordination with construction team
Close collaboration with all function like DESIGN , PROCUREMENT, CONSTRUCTION, FINANCE to ensure smooth execution of the project

Pm-asset Manager Resume Examples & Samples

Works on customer project delivery, under supervision, as, team member or in a project support role
Small, straightforward, local scope
Low risk
Provides subject matter support in all areas of the Project Management Body of Knowledge to the project
Works with Client and Account Team staff as required Client relationships are typically at the peer or first management level
Supports project team
May lead internal as well as external resources in a predefined area
Associate degree or equivalent
1+ years in project leadership role or in like roles/businesses
Demonstrates basic knowledge of project management methods and tools

Manager, Interactive PM Resume Examples & Samples

* Strong Agency side experience managing multiple accounts
**Experience managing digital marketing accounts – Content planning, integrated campaign planning and execution, measurement reporting, media execution
* They need to be a strong multi-tasker, with the ability to manage 5-7 small projects simultaneously

IT Senior Manager & Executive PM Resume Examples & Samples

Leading organizational change and building high performance teams, coaching in best practices to continue progress with agile journey, continuous delivery, and DevOps
Managing long-term organizational health including positive career rotations of team members and (as with any technology organization) keeping skills updated and well-matched to changing business dynamics
Managing of the software development lifecycle, continuous integration and delivery practices, and supporting large agile development efforts
Setting up, managing, and evangelizing the tools and processes that enable the business of modern software development; recognizing opportunities to improve development and delivery through better tools, automation, and process improvements
Managing large - medium sized geographically distributed teams and/or work efforts (if in an individual contributor role). Ability to manage teams in a matrixed organization
Complex multi-year program to replace legacy applications for new Cloud/SaaS based solutions
Maintaining strong positive relationships with business executive stakeholders and product owners
A minimum of 10 years’ experience software development, delivery, and support, and implementing change in global operations
A minimum of 7 years’ experience building and leading high performing teams and leading individuals and teams through periods of significant change
A minimum of 5 years’ experience in Agile transformation using world class
A minimum of 5 years’ experience leading teams through periods of high organizational change such as agile transformation
A minimum of 3 years’ experience in Procurement Source-to-Settle processes
Experience creating and delivering strategic application architectures with emphasis on removing legacy and transitioning to new technologies and platforms
Experience leading globally dispersed and/or matrixed organizations
Passion for learning, love of technology, and interest in piloting and implementing progressive tools and technologies. Examples: analytics, machine learning/artificial intelligence, blockchain, etc

HP Pm-project Manager Resume Examples & Samples

Responsible for the management of the full delivery lifecycle of all allocated projects in line with departmental standards
Ensuring projects are delivered on time, within budget and meet agreed SLA’s and KPI’s
Establishing and managing benefits case from outset of project
Working closely with stakeholders and analysts to identify, challenge and agree the scope and critical purpose of the project
Challenging, understanding and committing to estimates and schedules
Management of all Project risks and issues including identification of escalation points
Management of Project budgets
Engagement with all relevant stakeholders ensuring effective involvement in the delivery life cycle including project reporting
Create work packages for delivery by Analysis, Development and Test teams
Engagement with the Service Delivery Manager to ensure seamless transition into Application Support
Build and maintain strong and professional relationships internal and external to the immediate team and with 3rd party suppliers
Working with peers to make best use of available resources according to priority and need
Defines project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
Develops and manages cross-functional IT projects and infrastructure initiatives
Proactively manages changes in project scope, identifies issues, and devises contingency plans
Identifies and resolves issues and conflicts within the project team
Ensures that work is carried out to a high standard and complies with the company’s polices and guidelines, specifically IT, health, and safety
Plans, schedules, and tracks project timelines, milestones, and deliverables using appropriate tools
Develops clear and concise documentation to identify processes, problems, and action plans as well as design attractive and simple sketches, charts, diagrams, and other illustrative material to facilitate communication of complicated topics
Provides frequent on-site monitoring and enforcement of schedules, milestones, and vendor accountability Facilitates collaboration across multiple functions, departments, and levels and serves as a role model for teamwork
Ensures asset and inventory management including checks/audits are in line with global standards and processes
Maximizes availability of all IT equipment and infrastructure through continuous improvement and continuously looks to improve efficiencies and cost reductions accordingly
Liaises and negotiates with contractors and external suppliers to clearly communicate technical issues, and seeks economies of scale
Working towards MSP, Prince2 Practitioner orqualifying relevant experience
6-18 months experience of project management across business and IT change
Working towards applying adapting their skills across the full Project Delivery Lifecycle
Knowledge and awareness of Agile methodology and SCRUM would be beneficial
Strong planning, organizational, and leadership skills
Strong interpersonal skills, including the ability to make effective presentations and communicate technical concepts to non-technical clients
Extensive knowledge of project management processes, systems development methods, organizational change management concepts, and business process improvement methods
Ability to work on owninitiative but knows when to seek support
Knowledge of Energy Retail sector
Bachelor’s degree in computer science, information technology, quality assurance, or equivalent, required
Project Management institute (PMI) certification preferred