Operations PM Resume Samples

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L Rath

Lucie

Rath

642 Mueller Route

Philadelphia

+1 (555) 636 5872

642 Mueller Route

Philadelphia

Phone

p +1 (555) 636 5872

Experience Experience

Chicago, IL

Operations PM

Chicago, IL

Macejkovic, Konopelski and Carroll

Chicago, IL

Operations PM

Clearly understand, articulate and document existing "as-is" systems & business architecture and define strategy for "to-be" architecture
Ops metrics dashboard (Backlog grooming, Feature / bug creation, Dashboard creation)
Coordination with SE on evidence testing
Follow up with group owners during review phase
Recurring tasks automation opportunities
Investigate and recommend new content delivery methods, including chat bots
Contribute to content design plans, including those for content model, processes, tools, and social and community engagement

Boston, MA

Operations PM OPS

Boston, MA

Marquardt LLC

Boston, MA

Operations PM OPS

Manage all aspects of your data area, including e2e data flow, stakeholder management, change control, issues and risk management and milestone tracking
Work with your peers and BPO to manage delivery to SLA - on time and accurate payout
Team player - leverage and contribute effectively to the work other others and works well in matrixed team environment
Embraces continuous improvement and new ways of doing things
Develop and manage data policies, standards and controls at the enterprise level to drive improvement of data quality, process efficiencies and automation to support digital transformation
Build, develop and maintain highly collaborative and effective working relationships with the Internal business groups, operations and engineering, as well as other operational partners to facilitate proactive planning, smooth communication and issue resolution
Perform and support data, root-cause and ROI analysis to support business transformations

present

Los Angeles, CA

Global Marketing Services & Operations PM

Los Angeles, CA

Hammes-Macejkovic

present

Los Angeles, CA

Global Marketing Services & Operations PM

present

Develop and update regularly the production planning in collaboration with Project & Products Managers
Improve process with Project & Product Managers in order to ensure proper delivery of files (on time, flawless)
Strong marketing production knowledge (printing and engraving)
Identification of strength and weakness of new and current suppliers, alert purchasing department on potential risks
Training of new suppliers and follow-up of current suppliers (quality, timing & services)
Preparation and follow up of KPI’s and annual Review meetings with suppliers
Supervise Marketing Services & Operations contractors

Education Education

Bachelor’s Degree in Chemistry

Baylor University

Bachelor’s Degree in Chemistry

Skills Skills

Utilize proven project management methodologies to identify opportunities, develop and execute Quality programs on behalf of the Global Support Team
Manage all project management responsibilities of operational efficiency and differentiated support programs including project schedule, communications, stakeholder management, risk/issue mitigation and scope management
Develop and manage globally dispersed program v-teams to achieve business objectives, collaborating with business partners around the globe to find alternatives and solutions to business challenges
Develop and manage direct relationships with key stakeholders and subject matter experts to ensure the business solutions are aligned with their goals and priorities
Self-starter, ability to work independently
Take initiative and provide thought leadership to develop creative business/operations solutions to complex industry problems while managing competing and sometimes ambiguous business priorities
Strong journalistic instincts
Ability to communicate clearly
A proven ability to deliver highly-useful content and content projects, to plan
Ability to build strong team relationships and to work well across teams, organizations, and cultures

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15 Operations PM resume templates

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VP, Operations PM / BA Finance Octon Program Resume Examples & Samples

Strong project management, business analysis and execution experience in Financial Services and/or similar industry
Strong understanding of the products and processes utilized in an Investment Banking environment
Strong Excel/ Access Database PowerPoint and SharePoint experience
Ability to build strong relationships with senior stakeholders
Cross border / multi geography project delivery experience

Operations PM Manager Resume Examples & Samples

5+ years of customer care senior leadership experience with particular focus on development
7 years of experience with implementations of customer facing strategies
Deep understanding of supply chain, customer support processes,
Demonstrated ability to influence and drive change across business teams

DC Operations L&D PM Resume Examples & Samples

You will work closely with several key stakeholders / internal partners and of course audiences
You will have a “dotted line” to our Redmond based Training Operations PM Lead, who will coordinate with you regarding class schedules, courses, learner progress, reporting and who will also bring in Instructional Designers for needs analysis assistance, interviews, etc
DC & Regional Management: You’ll report directly to the DCOM, and will assist them in planning, performance management, learning, reporting and other key tasks, to develop a competent, certified and productive DC workforce
From time to time, (at the direction of the Training Ops PM), you may interface with various specialist teams at MCIO Corp (Redmond)
You may also work with Training Operations staff at a different Microsoft organization who we have outsourced this service to
You’ll collaborate and share experiences with your fellow Learning & Development (L&D) Operations Program Managers/Facilitators, we anticipate there will be approximately 8-12 of these roles worldwide, who will form a community
Analysis and writing: The ability to diagnose or represent training data and anecdotal feedback in meaningful ways to management, both to GDCO (Redmond) and DCOMs and Regional DC Directors (RDCDs) within your geography and possibly worldwide
Planning & Program Management: Can you show structured thinking as represented in a detailed plan, being able to deal with ambiguity and also managing risks?
Understand Learning Objectives: Can you describe how they relate to a learner and their role definitions and role performance, but also how they percolate up to overall business goals, outcomes and business performance?
Facilitation of Technical Audiences: You will be required to facilitate live classroom instruction and it is expected that you’ll lead this for the DC(s) within your territory. On this basis you will need to be technically experienced and DC experienced
Exceptional written and Interpersonal skills: Especially for communicating with stakeholders and leaders about our programs and objectives
Broad Training Operations and Facilitation experience: Familiarity with a variety of training development software and learning-management systems, learning methodologies and modalities
Bi-directional partnering with Instructional Designers & Training Operations: In a simple concise way communicate “field” requirements (from DC Operators), but then also land the subsequently developed curricula successfully with target audiences?
Team Player: Ability to both contribute strategically to this relatively new team you’ll belong to, BUT, also to then support and “get behind” strategic decisions once debate is over and a decision has been made?
Partnering & influencing beyond your position: Know how to partner-up be able to influence for results?
Experience with technical roles / audiences will be an advantage
At least 3+ years' experience in training / readiness operations, strong program management skills
5+ years’ experience in high-tech or supply chain operations environment
Datacenter experience critical
Bachelor's Degree or global equivalent or substantive experience
Experience working with individual contributors, technical specialists, managers and executives across the full lifecycle of a business

Casino PM Operations Manager Resume Examples & Samples

High school diploma or GED; 3 years experience in Casino Administration or related professional area
Assists in other casino operations when needed
Participate in department wide projects and goals
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
Demonstrates personal integrity
Uses effective listening skills
Demonstrates self confidence, energy and enthusiasm
Manages group or interpersonal conflict effectively
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner
Manages time well and possesses strong organizational skills
Presents ideas, expectations and information in a concise well organized way
Uses problem solving methodology for decision making and follow up
Ensures that cleanliness and condition of each area meets designated standards
Records all progressive readings prior to Casino opening and after closing

Operations Manager, Mid-shift Pm-pm Resume Examples & Samples

BA/BS degree in Logistics, Industrial Engineering or other related operations discipline is preferred. Alternatively, military rank at E-6-7/or O-2-O3
A minimum of five years of supervisory proven experience, preferably in a large, high volume logistics environment responsible for WMS, QDM, LMS, P&L and talent management
Demonstrated leadership qualities with ability to lead other leaders
Excellent organizational skills and the ability to prioritize
Experience with Six Sigma or quality management methodologies and/or Green Belt certification preferred
Previous team building experience preferred
Previous budget planning and P/L exposure a plus

MBA Operations PM Intern Resume Examples & Samples

Deliver results on complex projects involving teams across the company
Work with stakeholders to define business requirements
Understand current system capabilities and limitations
Problem solve and explore solutions to current processes and systems
Coordinate with cross functional teams to implementation
Drive continuous improvement
Currently enrolled in an MBA program with an Operations or Supply Chain focus
5+ years of experience managing cross-functional projects and programs
3-5 years of experience in product or process definition, having taken a product or process from concept to execution
3-5 years of experience in supply chain, manufacturing or operations for a hardware device company
Proven ability to influence others, facilitate agreement among stakeholders with different interests
Excellent written and verbal communication skills, building relationships
Technical aptitude and familiarity with the design and utilization of complex systems
Proven track record of complex and creative problem solving and the desire to create and build new processes
Advanced knowledge of SQL, Excel, Access

Global Marketing Services & Operations PM Resume Examples & Samples

Lead the production of these supports in collaboration with the Marketing Services & Operations team (External resources) ensuring the technical feasibility, consistency between the different versions and respect of the planning
Develop and update regularly the production planning in collaboration with Project & Products Managers
Improve process with Project & Product Managers in order to ensure proper delivery of files (on time, flawless)
Liaise with Procurement department to ensure printed material productivity plan
Training of new suppliers and follow-up of current suppliers (quality, timing & services)
Identification of strength and weakness of new and current suppliers, alert purchasing department on potential risks
Preparation and follow up of KPI’s and annual Review meetings with suppliers
Attend print proof of the printed document
Supervise Marketing Services & Operations contractors
Degree in Business/marketing Communication
4-6 years of experience in Communication with both Online and Offline Marketing background in FMCG, lifestyle/luxury companies, web agency or communication agency
Strong and proven project management experience. Project Management Certification is an advantage
Strong marketing production knowledge (printing and engraving)
French and another language would be a plus

Sales Operations PM Resume Examples & Samples

Defining business requirements for new processes/programs across CN Global Selling and taking part in their implementation
Serve as the main CN point of contact for designated initiatives, and work cross-functionally with internal Amazon stakeholders to coordinate our overall deliverable plans
Developing, implementing and automating processes to collect and manage sales data
Use Lean/Six Sigma framework and analytical methods to implement processs improvement for operation excellence
Drive consensus with stakeholders across different teams in China, Seattle or other locales (Europe, Japan..) on overall strategy, roadmap and deliverables
Drive readiness and training plan on tools and process to ensure smooth transition when changes happen
Act as an SME to solve local questions and issues, and also leverage global resources to drive improvement based on local needs
5+ years of experience in sales, operations, marketing management, program management, business analysis within ecommerce or technology sectors. Excellent written and verbal communication skills
Ability to think strategically and execute methodically. Adopt at making data-driven decisions
Comfortable in a fast-paced, multi-tasked, high-energy environment
Flexibility to work across multiple time-zones in multiple languages
Bachelor’s degree in business, marketing, computer science or relevant field of study
Impeccable attention to detail, passion for processes, systems and data analytics
Strong bias for action, highly organized and ability to complete a high volume of tasks and projects with little to no guidance and tight deadlines
Since there is plenty of scope for career progression in this role, we are looking for ambitious, career-focused candidates with a genuine desire to grow and develop fast
Advanced SQL, business intelligence, and data analytics experience
Knowledge and practice on Lean & Six Sigma
Experience in CRM applications like Salesforce is a plus

Operations PM Resume Examples & Samples

Utilize proven project management methodologies to identify opportunities, develop and execute Quality programs on behalf of the Global Support Team
Manage all project management responsibilities of operational efficiency and differentiated support programs including project schedule, communications, stakeholder management, risk/issue mitigation and scope management
Develop and manage globally dispersed program v-teams to achieve business objectives, collaborating with business partners around the globe to find alternatives and solutions to business challenges
Develop and manage direct relationships with key stakeholders and subject matter experts to ensure the business solutions are aligned with their goals and priorities
Take initiative and provide thought leadership to develop creative business/operations solutions to complex industry problems while managing competing and sometimes ambiguous business priorities
Excellent and proven project management skillset based on industry standard practices (PMI, ITIL, Six Sigma, etc)
Excellent facilitation, problem resolution, cross-group collaboration and organizational agility skills that drive sponsorship & support for programs
Strong interest and experience in developing and improving business process and systems
Ability to manage, prioritize and successfully execute multiple concurrent support operations projects
Proven ability to motivate disparate teams to solve issues and drive progress
Excellent command of verbal and written communication for all levels of stakeholders
PMP/PgMP certification preferred
Experience with operations and support teams a plus

Operations Excellence PM Resume Examples & Samples

Qualifications · 4+ years project/program management is required
Experience developing operational process and technologies to drive improvement
Good oral and written communication skills are crucial in both English / Japanese
Bias for action and ability to juggle multiple projects
Demonstrated ability to build quantitative reporting and dashboards for problem solving

Operations PM OPS Resume Examples & Samples

Accountable and responsible for being Line of Business Pod Support Lead, meaning you drive the support experience across Customer, Partner, and Field for your area of expertise
Drive consistency through processes and training in Outsourced Support Organization aligning to area of expertise within Incentives
Analyze and manage Support metrics to derive trends and priority backlog of queries and escalations
Build, develop and maintain highly collaborative and effective working relationships with the Internal business groups, operations and engineering, as well as other operational partners to facilitate proactive planning, smooth communication and issue resolution
Ensure execution to SLA for your capability, understanding how changes upstream or downstream of your processes will impact overall payout SLA
Work with your peers and BPO to manage delivery to SLA - on time and accurate payout
Own escalations end to end from partner interface to executive level metrics and statusing
Design, store, and utilize relevant data and compliance artifacts as it pertains to your capability and programs
Bachelor’s degree required (preferably in Business, Math, or Computer Science)
5+ years of relevant business experience within Operations, Engineering, Sales Incentives Operations or other relevant roles
5+ years of demonstrated Global Program Management, Support Management or Project Management experience preferably in a Support environment
Strong written/oral communication skills required along with desire and ability to communicate with business leaders through all levels of the organization
Demonstrated ability to motivate self and others, has the ability to mentor and coach others
Conflict/Negotiation management; ability to impact and influence at a GM level
Experience working with large volumes of data and making data driven decisions
Moderate Excel experience - can manage large Excel files and formulas with precision
High energy individual with a “can do” attitude
ITIL or other related Support Experience/Qualifications Good analytical and organization skills
Graduate degree or relevant certification Demonstrated Process Optimization/management experience
Experience in Support Ticketing Software and Metrics Management

Operations PM, Search Sales Planning Tools Resume Examples & Samples

Partner with Field, Sales Excellence & Engineering teams to define, scope & prioritize Sales Planning Tool needs- including Customer Segmentation, Book-of-Business, Account Planning and Quota Setting
Oversee the management of existing data infrastructure & processes supporting Customer Segmentation & Book-of-Business to ensure data accuracy & freshness
Drive the planning & execution for the eventual migration of Customer Segmentation & Book-of-Business data and infrastructure to MSFT in-house tech stack
Effectively articulate long-term business scenarios & create actionable recommendations with engineering best suited to the Sales Planning needs of the field sellers
Drive the Go-to-Market execution for Sales Planning tools; ensuring milestones are met and success metrics are defined as we launch new sales planning tools to our field sellers
Direct experience with Sales Operations for a large sales organization and deep familiarity w/ the processes & tools needed to segment customers, build books-of-business, and set quota
Proven expertise in effective requirements gathering & synthesis, enabling rapid product development
Ability to evangelize on behalf of, and influence, key stakeholders and partners against a shared goal
Willingness to adapt quickly to shifting business priorities and ability to work effectively under pressure
Demonstrated ability to simultaneously manage multiple projects of various complexity and scale
Data-driven mindset- ensuring investment area success criteria are thoughtfully integrated into planning and regularly analyzed to identify actionable learnings
Self-starter, with shared ownership mindset & strong attention to detail
5+ years of Search and/or field product marketing or management experience
BS required in related field and MBA preferred
Demonstrated expertise – in product management or marketing, supporting sales and/or service teams
Experience developing sales, marketing and/or support enablement tools

Operations Risk PM / Business Analyst Resume Examples & Samples

Actively facilitate and lead global ALPS team calls to capture updates on the progress of all CTB projects within any of the major ALPS streams
Rollout and Post Production Checkouts: Act as point of contact for Technology partners and contribute to project rollout and post production checkouts to ensure successful project closure
Develop SME level knowledge of ALPS reporting and workflow platforms and providing training and assistance to end users
Identify areas of inefficiency and implement system and process improvements in the spirit of continuous improvement
Understanding and utilize standard processes, design and testing tools throughout project development life cycle
Face-off with Operations, IT, Internal Audit, Line Control to a very senior level as a representative
Minimum extensive years experience in Investment Banking Operations or IT. Business Intelligence background preferred especially with experience with operational risk and control
Ability to work independently with regional and global stakeholders to execute on program deliverables
Ability to facilitate global calls and manage various stakeholders at all levels of seniority
Logical thinker and ability to come up with solutions
Advanced Microsoft Excel skills including use of Logical, Data and Text functions in order to manipulate and analyse large datasets
Effective use of Word and PowerPoint to create succinct project documentation and senior management presentations
Qlikview Business Intelligence - knowledge advantageous particularly at developer level

pm Operations Spec, Collections Resume Examples & Samples

Maintains and distributes department related information on a daily basis
Communicates with other supervisors and managers about operations and/or dispatch issues
Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor
Assists in the implementation of operational projects as needed
Communicates with customers about service issues as needed
Communicates with employees about scheduling and work assignments as needed
May enter and maintain Service Machine SMART data on a daily basis
Education: High school diploma or G.E.D. (accredited)
Experience: No prior work experience required
Required to exert physical effort in handling objects less than 30 pounds rarely
Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely

Operations PM OPS Resume Examples & Samples

Design and drive requirements for capability models and related business solutions to support the data flow across different business scenarios
Develop and manage data policies, standards and controls at the enterprise level to drive improvement of data quality, process efficiencies and automation to support digital transformation
Define and manage taxonomy to ensure alignment in understanding complex data needs between business, legal, finance, and technology teams
Manage communication around data model/data capabilities with the goal to ensure that business and technology groups understand the impacts of the decisions
Manage data ownership, accountability and governance through a community of data stewards
Manage all aspects of your data area, including e2e data flow, stakeholder management, change control, issues and risk management and milestone tracking
Develop and implement data quality controls to enforce data policies and standards
Perform and support data, root-cause and ROI analysis to support business transformations
Understand the upstream and downstream effects of data policies, standards and controls
Understand the complex data models from a business perspective to recommend improved, strategic and sustainable data standards/controls or new data capabilities
Design thinking that enables synthesizing of many ideas into big-picture view with connections between business intention and action
Ability to lead multiple high profile projects with cross-group stakeholders and effectively leverage available resources to drive results
Can navigate in a dynamic environment and provide structure and organization within ambiguous problem space
Is agile in focus and communications - shifting from strategic to tactical depending on the needs of the day and the audience
Embraces continuous improvement and new ways of doing things
Communication skills - string written and verbal communications
Ability to document and speak to business requirements for both IT and business consumption
Team player - leverage and contribute effectively to the work other others and works well in matrixed team environment
Bachelor’s degree or 4 years of equivalent work experience (preferably in Business)
4+ years of relevant business design experience within Operations, IT, or other relevant roles
2+ years of demonstrated Global Program Management or Project Management experience preferably in an Operations environment
Track record of breaking down silos and working with others within your team and other organizations to maximize impact
Track record of successful delivery of complex solutions to support key business objectives
Six Sigma Experience
Experience in global Operations strategy development

Business Operations PM Resume Examples & Samples

Plan and execute logistical aspects of the MLU program including registration, communication, classroom space etc
Create scalable processes for gathering, tracking and reporting program information
Serve as a main point of contact and liaison for students, faculty and leadership
Participate in planning sessions for the MLU program and track program metrics and action items, facilitate execution and provide input on execution plans
Manage ongoing program facilitation
Robust execution, collaboration and organizational skills – often with tight timelines
Strong formal and informal, written and verbal communication skills
Event planning/management experience where multiple variables were tracked and resolved
3+ years of project management experience, working with multiple teams across organizations at a fast pace
Experience working in an academic environment

PM Operations Clerk Resume Examples & Samples

Good working knowledge of the following: rules of effective English usage and proper grammar; personal computer operations and related business software; ethical conduct principles associated with the handling of confidential information and materials; knowledge of SYSCO Corporation and Buckhead Beef Operating Company including policies, procedures and business operations
Demonstrated ability to plan and organize your own work activities
Ability to analyze and disseminate numerical data; manage work time efficiently; follow procedures and policies; perform basic mathematical calculations; identify and solve problems; maintain a file system to include alphabetical, numerical, and chronological filing activities
Must possess excellent computer skills and have a working knowledge of programs such as Microsoft Word and Excel
Responsible for written, verbal or other communications for Operations as required
Answer the phone and assist caller with the most appropriate response or action
Maintain the PM Operations files
Maintain the appropriate records needed for PM Operations
Must maintain attendance standard as set by the company
Perform other duties as deemed necessary by management
While performing the duties of this job, the employee may be required to stand, walk, sit, use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl and talk and hear. The employee may have to lift up to 40 pounds. Specific vision abilities that may be required by this job include close vision and distance vision

Pma-operations Risk PM / Business Analyst Resume Examples & Samples

Owning and contributing to automation projects throughout all phases of the project lifecycle e.g. Requirements Specification, UAT Testing and Sign Off, Rollout and Post Production Checkouts
Requirements Specification: Create, review and enhance global Business Requirement Documents (BRDs) and Feed Specification Documents and tailor to meet the needs of new feed automation. Act as liaison between Technology and Operations Stakeholders. Working knowledge of relational databases (tables, datatypes, joins) and experience of manipulating and working with large datasets is essential
UAT Testing: Develop and execute UAT test plans that will ensure business requirements have been met / create test scripts including specific test cases and expected results
UAT Sign off: Manage users at various levels within Operations to take them through the UAT testing process and successfully obtain sign off during the UAT phase
Excellent presentation skills with exquisite attention to detail. ALPS often has to publish, idea, concepts, updates to a broad range of recipients so being able to swiftly put together a succinct series of presentation slides is imperative
Minimum extensive years experience in Investment Banking Operations or IT
Business Intelligence background preferred especially with experience with operational risk and control
Knowledge of Capital Markets Operations, especially Foreign Exchange and Money Markets is a plus
Comfortable analysing data from numerous disparate source systems
Ability to build consensus. History of success working in a team environment
Flexibility to handle multiple tasks and changing priorities
Monitor tight deadlines or unexpected requirement changes
Willingness to ask questions, challenge the process and seek out answers
Ability to work independently, multi-task and take ownership of projects and change initiatives
Strong team player with the ability to work as part of a global team
Working knowledge of data warehouse and experience of Business Objects or Microstrategy is highly desirable
Project Management and direct experience of all phases within project lifecycle (SCRUM,6 SIGMA knowledge very applicable)

Business Operations PM Resume Examples & Samples

Perform forensic systems work to investigate complex issues involving Universal Store services typically impacting large sets of customers and/or partners and may also involve significant financial impact. This will require directly working with (i.e. querying) backend databases, traces, logs, etc. and using data driven methods to drive desired outcomes
Be responsible for end to end payment operations escalation resolution for areas of focus. This includes having a deep understanding of business models, the service architecture, the integrations/endpoints, as well as emerging/trending issues and solutions
Responsible for reducing top issue drivers for respective focus areas
Responsible for KPIs involving cycle time and quality for respective focus areas
Act as a primary point of contact and subject matter expert for various Microsoft teams including customer support, UST engineering and functional groups as well as product engineering teams for focus areas
Coach an extended team (onshore & offshore locations) of support engineers from a 3rd party supplier to investigate issues and resolve/mitigate escalations. Accountable for cycle time and quality SLAs of the extended team, as it applies to focus areas
Passion for continuous improvement, lifetime learning and a healthy sense of dissatisfaction with the status quo. Ability to see the long & short term, and macro & micro levels of a problem space
Knowledge of and experience with e-commerce
3-5+ years of data analysis experience
3-5+ years of experience in troubleshooting and reverse engineering online services
Knowledge of structured and non-structured data bases
Excellent communication skills (verbal and written)
Strong SQL proficiency (mainly DML)
Ability to apply statistical analytic methods in a business/technical environment
Experience with programming languages related to DB/DW queries
PowerBI proficiency

PM Operations Manager Resume Examples & Samples

Analysis and modeling for strategic initiatives such as product life cycle management activities, including product roadmaps, features and competitiveness
Establish analytical reports that will enable others in the organization to evaluate their business and make decisions based on the available data
Support business intelligence across different products within the TE Sensor Solutions PM group and other stakeholders regarding strategic decision making
Enabling and providing clear and concise communications on strategic topics to senior leadership
Evaluation of market data, competitive activities and sales activity and issue impactful recommendations for the Sensor PM team
Key projects may include but not limited to the following
Bachelor’s degree in Business, Science or Engineering from a leading institution; MBA preferred
Work experience in a strategy or business development role preferred
Solid understanding of and the ability to identify the key levers that create business value
Strong background in financial analysis, modelling, and evaluation of opportunities
Experience in conducting in-depth market and industry research
Excellent oral and written communication skills; experience in creating and delivering presentations and communicating ideas and plans to executives and sales teams
Ability to influence others using data and analytics, presented in clear, concise method
Willingness to travel to our business unit locations worldwide

Operations PM Resume Examples & Samples

Deliver all content project management artifacts including project plan, schedule, and communications, and effectively manage stakeholders, risks & issues, and scope
Work with key stakeholders to research, design, prioritize, write and publish the content that enables our organization to provide best-in-class support to our advertising customers
Contribute to content design plans, including those for content model, processes, tools, and social and community engagement
Investigate and recommend new content delivery methods, including chat bots
Work across organizations to provide data-driven feedback and suggestions on how to improve content and the end-to-end, self-Help experience across Bing Ads
Participate in globally-dispersed v-teams to achieve content objectives, and to provide input on alternatives and solutions to business challenges
Develop and manage direct relationships with key stakeholders and subject matter experts to ensure that content solutions are aligned with their goals and priorities
Champion a fun and inclusive work environment
Strong journalistic instincts
Sharp critical-thinking and problem-solving skills
Strong sense of project ownership and a bias for action
Ability to build strong team relationships and to work well across teams, organizations, and cultures
Comfort with and ability to ask the right questions, to clarify ambiguity, and to communicate solutions
A proven ability to deliver highly-useful content and content projects, to plan
2+ years' experience owning, managing, and successfully delivering content projects
2+ years’ experience delivering excellent technical or business-process content
Search technology or digital advertising experience, and experience working with a Support organization, is preferred
A history of working at Microsoft or for another high-tech company preferred

Operations PM Resume Examples & Samples

SOX reviews
Creation and management of white list
Follow up with group owners during review phase
Coordination with SE on evidence testing
Readiness check progress and completion
War room coordination
Planned Event Support
Ops metrics dashboard (Backlog grooming, Feature / bug creation, Dashboard creation)
Service account sponsorship review/update
IT Impact Dashboard notification list update
Application volume and impact investigation
Recurring tasks automation opportunities
3-5 years experience as a Project Manager
2-3 years of experience working in an Ops PM role
2 years experience working with Agile projects
Ability to communicate clearly
Self-starter, ability to work independently
Microsoft experience preferred
VSO experience required, scripting experience preferred
PowerBI experience preferred

Pma-operations Risk PM / Business Analyst Resume Examples & Samples

The ALPS team is looking for a solid multi-faceted business analyst whom can apply themselves to a wide range of tasks and projects at any one time Additionally there will be a need to manage and execute regular RTB type functions across the major themes described above as necessary
Candidate will need to bring a willingness to learn a broad range of product knowledge and skills but also garner a ‘roll up your sleeves attitude’ to ensure delivery of team’s end product
For the CTB element of the role there will be a requirement to own and deliver the on boarding of new feeds from product processors, reconciliation systems, risk systems as appropriate High end project management governance to track all projects globally is required Provision of status updates to Senior Management a continuous requisite In addition the role will comprise of providing support to the end users of our reporting suite and facing off to senior levels within our client base In fact ALPS team regularly interacts across the whole spectrum of a department from non-officer to MD level and our appreciation of the functions our clients provide is comprehensive
Owning and contributing to automation projects throughout all phases of the project lifecycle eg Requirements Specification, UAT Testing and Sign Off, Rollout and Post Production Checkouts
Requirements Specification: Create, review and enhance global Business Requirement Documents (BRDs) and Feed Specification Documents and tailor to meet the needs of new feed automation Act as liaison between Technology and Operations Stakeholders Working knowledge of relational databases (tables, datatypes, joins) and experience of manipulating and working with large datasets is essential
Excellent presentation skills with exquisite attention to detail ALPS often has to publish, idea, concepts, updates to a broad range of recipients so being able to swiftly put together a succinct series of presentation slides is imperative

Last Mile Operations PM Resume Examples & Samples

The ideal candidate has an entrepreneurial mindset, with the tenacity to develop ideas independently and thrive in fast-paced environment is crucial
Excellent and solid negotiation skills
Business judgment with a track record of successfully delivering quantifiable results
Proven analytical thinking, project management skills, attention to detail, an ability to influence others, and exceptional organizational skills are musts
Strong oral and written communication skills are crucial, as well as ability to think clearly, analyze quantitatively, problem-solve, support scope of requirements and prioritize
Proven track record of delivering projects within scope, time, budget and quality, ideally in a related industry
English & Italian fluency
Proven Business Development and Market development experience in a related industry
Proficiency in SQL is preferred

Operations Engineerying PM Resume Examples & Samples

Represent the full portfolio of operational services – partnering other organizations including Service Center, HQ operations (ops), Regional Operating Centers (ROC), Domain ops, field ops, etc. to include indirect accountabilities along with wholly owned portfolio
Design experiences that improve our sales and delivery experience - ensure experience across multiple service lines is seamless and simple to understand
Leverage ops engineering playbooks and engagement motions to design and land new business requirements into the delivery engine
Ensure the future operating models launch and align with technology investments and deployment plans
Striking a good balance between having a vision for ES Operations and knowing the details of individual services
Providing business requirements to key partner groups including product management, IT, business intelligence, and other key partners, tracking to closure
Identifying valuable business impact metrics, ensuring value of services is measured from launch forward
Building effective communication themes and landing vehicles to drive global adoption of services
Developed strong partners across Microsoft, aligning goals & driving focused direct and indirect results with large impact
End to end (sales through delivery) business knowledge on both Microsoft Consulting and Premier businesses
Executive presence with strong business and people leadership capabilities
Experience running operations for a consulting business
High level of organization, planning, prioritization and attention to detail
Ability to work and create structure in complex and ambiguous situations and respond flexibly in time sensitive situations
Track record of delivering measurable improvements in operations (improved value/efficiency, increasing quality and/or reduced costs)
Conflict / Negotiation management – demonstrated influencing skills
Strong written/oral communication skills along with desire and ability to communicate with business leaders through all levels and functions within the organization
High energy and a “can do” attitude. Ability to motivate self and others
Bachelor’s degree or equivalent experience, required; MBA a plus
7+ years of relevant business experience in program management