Manager Fraud Strategy Resume Samples

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T Simonis

Tyrese

Simonis

471 Fabiola Stream

Houston

+1 (555) 290 1284

471 Fabiola Stream

Houston

Phone

p +1 (555) 290 1284

Experience Experience

Dallas, TX

Manager, Fraud Strategy

Dallas, TX

Lakin-Weissnat

Dallas, TX

Manager, Fraud Strategy

Establish and build strong effective working relationships with a range of business partners, particularly operations, Discover Network and other Credit Risk Management partners
Develop an extensive set customer segments, profiles and behavioral attributes and leverage these in fraud prevention strategies and rules in Real Time SAS decision platform
Develop account level as well as device level decision frameworks to support business strategies working closely with a broad range of business partners
Develop/run effective strategy performance tracking ensuring that strategies are performing as expected and feedback learnings into strategy and / or policy changes in a timely manner
Identify and explore new approaches and data sources to support improvements to existing and new programs
Development and implementation of best-in-class fraud detection analytics that leverages real time customer and transactional data
Provides performance and trend analysis for upper management

Los Angeles, CA

Fraud Strategy & Governance Manager

Los Angeles, CA

Murray and Sons

Los Angeles, CA

Fraud Strategy & Governance Manager

Create and lead change management within the Fraud organization, and develop and ensure adherence to decision governance programs
Ensure all fraud programs, policies, procedures, process maps, matrixes, risk assessments, escalation guidelines and approval limits, business continuity, organizational charts, websites, data repositories and other fraud owned data bases/activities are effectively updated on a routine basis
Lead in-house development of external and internal fraud detection and mitigation solutions, alert and case management work flow utility and automated reporting
Manage and optimize vendor spend to ensure best outcomes for the business
Lead internal and external audit preparation and remediation for the Fraud team
Other duties as assigned
Develops and implements standards, procedures and processes for the area responsible by utilizing industry standards and best practices

present

Phoenix, AZ

Fraud Risk Policy & Strategy Manager

Phoenix, AZ

Hahn and Sons

present

Phoenix, AZ

Fraud Risk Policy & Strategy Manager

present

To assist and establish/maintain proactive fraud prevention mechanisms and fraud detection/investigation process in the business
To assist and establish Fraud Plan along with Fraud team
To closely work with the country risk lead, compliance and operations to strengthen the front-end verification and other processes (e.g.funds transfer, PIN process, verification strategies, Sales channels, collection results)
Conduct process and product reviews take active role in fraud assessments of new products, significant changes on the existing processes where fraud risk exposure might be concerned
To assess, support and recommend solutions in modified or new Fraud Risk technology/tools avaialabe on the market, recommended by Regulatory channel or as Citi platforms
Ensure fraud performance is within established benchmarks and industry level/regional level losses
To develop and implement fraud strategy, policy, projects and conducting reviews and assessments for all consumer products and related processes

Education Education

Bachelor’s Degree in Business

Tulane University

Bachelor’s Degree in Business

Skills Skills

Strong interpersonal and communication skills, oral and written , as well as ability to successfully interact and influence all levels of management and staff
Strong interpersonal and communication skills, oral and written, as well as ability to successfully interact and influence all levels of management and staff
Creative, flexible, decisive, and adaptable to a dynamically changing business/production environment
Ability to support daily activities for several large, multi-function operations or high-risk areas in operations in a 24x7 environment
Ability to support daily activities to support strategies for multi-function operations in high risk areas in a 24/7 environment
Creative, flexible, decisive, and adaptable to a dynamically changing business, production environment
Demonstrate effective strategic planning and process improvement aptitude for multiple bank operations functions
Possess thorough analytical, planning, and problem solving skills
Deep advanced knowledge and experience of card processing (Debit and Credit) and fraud monitoring (Falcon, SAS, Visa AA, VCAS etc.) with successful results while balancing optimized mitigation of card fraud, revenue enhancement and client experience
Thorough analytical, planning and problem solving skills

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Manager Fraud Strategy Resume Examples & Samples

Graduate degree in related field, or minimum 5 years of progressive experience in fraud prevention, data analytics, or equivalent
Advanced to expert SAS and SQL programming experience required
Experience with Project Management, Data Management, Reporting Tools, Data Modeling, Data Warehousing theory / data mart concepts and systems, Fraud Prevention strategy and model development
Strong verbal and written communication skills, committed to learning and keeping pace with changes in technology
Proven ability to manage multiple assignments and competing priorities. Excellent business process management skills
Familiarity with HSBC and HSBC Systems an asset

Fraud Risk Policy & Strategy Manager Resume Examples & Samples

To develop and implement fraud strategy, policy, projects and conducting reviews and assessments for all consumer products and related processes
To assist and establish Fraud Plan along with Fraud team
To ensure that business is in compliance with local, bank regulation
To assess, levagere and implement best practices,minimum standards from market practice
To support and cooperate with fraud execution teams esp. in area of required changes and modification to Fraud strategy, policy or control processes
Being liaison between Consumer Risk, Fraud Operations, In-Business Risk, ERM and CSIS
To assess, support and recommend solutions in modified or new Fraud Risk technology/tools avaialabe on the market, recommended by Regulatory channel or as Citi platforms
To assist and establish/maintain proactive fraud prevention mechanisms and fraud detection/investigation process in the business
Ensure fraud performance is within established benchmarks and industry level/regional level losses
Conduct process and product reviews take active role in fraud assessments of new products, significant changes on the existing processes where fraud risk exposure might be concerned
Consistently evaluate and review system and manual processes of fraud control modules
To maiantain, strengthen, the awareness of Fraud strategy, Fraud Plan covering all elements - prevention detecion, recovery, deterrence and the fraud control deterance. To provide ongoing/periodic reporting to business management and other required by the regulation governance in relation with fraud related patterns, loss levels, projects, identified threats/risks and progress made in other key fraud items
To closely work with the country risk lead, compliance and operations to strengthen the front-end verification and other processes (e.g.funds transfer, PIN process, verification strategies, Sales channels, collection results)
To escalate key fraud issues, cases, emerging threats on timely manner to business management and required governance

Manager, Fraud Strategy, & Caribbean Resume Examples & Samples

Act as trusted advisor to RBC Bank and RBC Caribbean
University degree
3+ years in Fraud Risk Management or Risk consulting-based role
Strong team leadership

Manager, Initiatives & Fraud Strategy Resume Examples & Samples

Program or Project Management
Bank products, systems, process or line experience
Risk Management mindset
Fraud mitigation knowledge a benefit
Collaborative, excellent partnering skills
Bias to action
Strong influencing skills

Risk Manager, Fraud Strategy Resume Examples & Samples

Strong knowledge of rules-based strategy decision engines in a card environment with advanced level of proficiency in Excel, PowerPoint and using analytical tools such as SQL, SAS and decision tree software is required
High level of problem solving and decision-making is required to determine long-term fraud risk standards for the portfolio and to manage multiple projects to achieve the portfolio and organization goals
Creativity is required to decide scores, tools and systems that should be utilized to enhance the Bank’s future. Establishes appropriate credit standards. Recommends processes and policies to enhance revenue while maintaining acceptable risk standards

Consumer Bank Fraud Analytics & Strategy Manager Resume Examples & Samples

Serve as primary Fraud point of contact for new Consumer Bank initiatives sponsored by Synchrony Financial (SYF) to ensure clear understanding of scope and impact to losses and customers, and collaborate with business partners to ensure fraud investments and processes create “win-win” outcomes for customers and SYF. Additionally, serve a dual role for all fraud technology investments including automation, data, integrations and more. Ensure data is safe, accurate, secure and accessible by only those required
Manage a small team of exempt level Business Intelligence (BI) resources to leverage data, optimize fraud rules, minimize false positive rate, auto-disposition alerts, enable scalability in the operation and automate business rules to maximize detection effort within the risk appetite while caring for regulatory, reputational, financial risks, and delighting customers by enabling stress free consumer banking
Develop, manage and lead on-going fraud vendor services, deliverables, SLAs, and clear accountability
Manage and optimize vendor spend to ensure best outcomes for business
BS/BA degree and minimum of 5 years of implementing fraud policies, fraud operations (non-investigative), and/or fraud models, tools or strategies in the financial services industry, or; in lieu of Bachelor's Degree, a minimum of 10 years in the financial services industry with exposure to Fraud, Operations, and Customer Service
5+ years, experience with Microsoft Office, Word, PowerPoint, Excel

Fraud Strategy & Governance Manager Resume Examples & Samples

Serve as primary Fraud point of contact for new initiatives sponsored by GE Capital Bank (GECB”) to ensure clear understanding of scope and impact to losses and customers, and collaborate with business partners to ensure fraud investments and processes create “win-win” outcomes for customers and GECB
Create and lead change management within the Fraud organization, and develop and ensure adherence to decision governance programs
Ensure all fraud programs, policies, procedures, process maps, matrixes, risk assessments, escalation guidelines and approval limits, business continuity, organizational charts, websites, data repositories and other fraud owned data bases/activities are effectively updated on a routine basis
Lead in-house development of external and internal fraud detection and mitigation solutions, alert and case management work flow utility and automated reporting
Develop, manage and lead on-going fraud vendors services, deliverables, SLAs, and clear accountabilities
Manage and optimize vendor spend to ensure best outcomes for the business
Serve as primary contact for all fraud technology, automation, data, integrations and more to ensure data is safe, secure and assessable by only those required
Manage a small team of exempt strategy/governance analysts to leverage data, optimize fraud rules, minimize false positive rate, auto-disposition alerts, enable scalability in the operation and automate business rules to maximize detection effort within the risk appetite while caring for regulatory, reputational, financial risks while delighting the customer experience by enabling stress free deposit banking
Lead internal and external audit preparation and remediation for the Fraud team
Bachelor’s degree in Criminal Justice, Economics, Finance, Mathematics, Statistics or Business
10+ years of Fraud experience in retail banking
Previous experience in Fraud investigation and/or AML roles
Demonstrated understanding of financial crimes (internal and external)
Mastery of data structures, templates, reporting, work queues, queries, and data manipulation into and out of FIS vendor solutions
Critical thinking skills and ability to effectively challenge current controls, document and socialize controls in a dynamic, matrix environment
Ability to prepare data sets for analysis using advanced applications and drive conclusions to identify gaps, recommend solutions and mitigants, and sell ideas
Ability to effectively foster and develop strong partnerships to drive positive outcomes for the business and GECB team
Ability to work independently and as an effective member of a boarder team
Proven ability to complete research and analysis of complex problems and solve challenges often with less than perfect data; is resourceful and thinks “outside of the box” to create timely alternative solutions when faced with resource constraints
Attention to detail and organizational skills required
Strong proficiency with Microsoft Office Suite to include Word, Excel, Outlook, and PowerPoint
Knowledge of regulatory compliance aspects with government guidance and requirements, and payment association rules (including ID Theft Red Flags, Vulnerable Americans, KYC/CIP/EDD/Patriot Act, Reg. CC, NACHA, UCC, FCRA and other related governing rules/guidelines)
Excellent verbal and written communication skills with the ability to present to and influence senior management
Excellent project management, prioritization, and analytical skills with the ability to drive projects to closure
Excellent problem-solving, presentation and influencing skills
Proven track record of using sound judgment in decision making and problem solving
Demonstrated ability to manage multiple responsibilities, prioritize tasks, and meet deadlines
Ability to effectively foster and develop strong internal and external partnerships to drive positive outcomes for the business
Ability to become proficient with applicable GE Capital Bank systems
Ability to handle confidential and often sensitive information
Ability to comply with compliance rules and other federal/state regulations
Strong team player with high level of integrity
Strong sense of urgency and detail
High level of commitment, accountability, initiative, vision, and enthusiasm
Experience with SQL, Oracle, Data mining, BI tools and/or data queries

Manager Fraud Strategy Resume Examples & Samples

A Bachelor’s degree or equivalent experience in computer science or related field
Minimum of five years experience in a combination of business systems development, general business, and project management; and Project Management Institution (PMI) certification or equivalent
Proficiency in the relevant programming language(s), development tools and operating systems
The ability to work with limited supervision; the ability to make decisions regarding a assigned projects independently or with limited direction from management
Background in computer science to ensure an understanding of the technical development process; the ability to discuss technical issues with both technicians and business users
Knowledge in Records Retention, Systems Documentation, Computer Hardware, SQL Programming languages, Mac/PC/Micro Computers, Computer Operations, Data Security Systems, and Customer Service/Customer Relations
The ability to lead groups of individuals on a project basis; the capability to render quick, decisive actions as required by sudden crises; and excellent communication, presentation, and organizational skills

Fraud Detection Strategy Manager Resume Examples & Samples

With 5+ years of fraud risk management experience in Consumer Banking
Good command of both English and Chinese
Demonstrated knowledge and strong interest in fraud management/ strategy planning
MS Excel skills and computer analytical skills are required
Able to work under pressure and meet deadlines

Manager, Initiatives & Fraud Strategy Resume Examples & Samples

Minimum 5 years line retail or business banking experience
3+ years work experience within Fraud Management or Operational Risk desired
Working knowledge of Corporate Policies, Standards particularly as they related to Fraud
Good managerial leadership skills
Highly motivated to innovate

Card Fraud / Strategy Manager Resume Examples & Samples

Acts as manager and subject matter expert in developing and managing effective and efficient fraud systems, tools, strategies and rules to combat existing and emerging fraud in the card space while balancing and optimizing attendant revenue and client experience impacts
Directs the evaluation of new and revised systems, process improvements, procedures, and methodologies that will be used to continuously improve the effectiveness, quality, delivery, and profitability of assigned operational areas
Participates in industry related committees and forums to insure BB&T is plugged into the latest fraud trends, issues and countermeasure options to assist in evaluating and recommending strategies, rules, operations policies and guidelines
Develops and implements standards, procedures and processes for the area responsible by utilizing industry standards and best practices
Provides performance and trend analysis for upper management
Maintains active participation in project management of projects that require involvement by impact of assigned operational areas
Directs activities of assigned functional areas to ensure appropriate support for merger/conversion process in order to allow for a seamless integration
Continuously evaluates existing operations and implement appropriate changes for improving effectiveness, quality, productivity and efficiency for assigned areas of responsibility
Identifies technological resources and organizational processes to build high quality cooperative and productive operations
Ensures the integrity and availability of operations through the development and exercise of contingency plans
Deep advanced knowledge and experience of card processing (Debit and Credit) and fraud monitoring (Falcon, SAS, Visa AA, VCAS etc.) with successful results while balancing optimized mitigation of card fraud, revenue enhancement and client experience
Very strong technical knowledge of card processing and card strategies/rules – minimum of ten years’ experience in banking – preferably with card fraud mitigation, with at least 5 years’ experience in managing card fraud strategies
Thorough analytical, planning and problem solving skills
Very strong operations/production management experience – minimum 5 years
Strong interpersonal and communication skills, oral and written , as well as ability to successfully interact and influence all levels of management and staff
Creative, flexible, decisive, and adaptable to a dynamically changing business, production environment
Ability to work hours as needed and travel on an as-needed basis
Ability to support daily activities to support strategies for multi-function operations in high risk areas in a 24/7 environment
Demonstrate effective strategic planning and process improvement aptitude for multiple bank operations functions
Bachelor's degree in business or equivalent education and related training
Minimum of ten years experience in banking, with five years as a Line Of Business expert
Possess thorough analytical, planning, and problem solving skills
Strong interpersonal and communication skills, oral and written, as well as ability to successfully interact and influence all levels of management and staff
Creative, flexible, decisive, and adaptable to a dynamically changing business/production environment
Ability to work overtime and travel on an as-needed basis
Ability to support daily activities for several large, multi-function operations or high-risk areas in operations in a 24x7 environment
Demonstrates effective strategic planning and process improvement aptitude for multiple bank operations functions

Lead Risk Manager, Fraud Strategy Resume Examples & Samples

Five years of relevant fraud management experience with exposure to different verticals (payment card fraud, check fraud, ach/wire, loans ect.)
Familiarity with wide array of fraud vendors, tools, applications and solutions (FICO, VISA, TSYS Falcon, Lynx, VRM, CardGaurd, EWS, Detica ect.)
Program development and process improvement experience
Detail oriented with excellent research, organizational, and problem-solving skills
Excellent organizational, communication, presentation, and interpersonal skills
Highly proficient in Microsoft Office products (Excel, Word Power Point, and Viso)
Able to work effectively on cross-functional business team composed of people with diverse backgrounds, some of whom are non-technical
Able to work with little direct supervision once ownership of a project or task has been assigned
Leads the implementation of fraud strategies and various fraud detection tools. Provides fraud analysis to support decision making across the bank
Works closely with internal fraud partners, business partners and external vendors to ensure optimal strategic use of fraud tools. Works with external vendors on fraud model development, performance monitoring and implementation
Oversees the implementation of fraud strategies within the fraud detection tools. Socializes and gains approval for broad fraud strategy changes. Manages the monitoring of fraud strategy performance. Provides effective leadership, education, coaching and consultation for business segments’ fraud/loss policies, procedures, initiatives and programs
Oversees reactive and proactive reporting and analytics around operational performance, fraud prevention and other business requests. Leads the development of analytical tools to manage common points of compromise testing, valuation and usage identification
Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank’s and unit’s risk appetite and risk management framework

Fraud Strategy & Risk Controls Manager Resume Examples & Samples

Bachelor's degree or equivalent work experience in a relevant field
10 years work experience in the industry, working with specific analytics tools relative to the work area, including MS Office and industry-specific software /systems
5 years at the management level
Complex, in-depth understanding of the business unit's functioning
Demonstrated excellence in analysis, leadership, change management, project management, negotiation, persuasion, directing others, and communication
Strong Banking and fraud risk experience preferred
Operations background with strong process experience
Experience with risk controls
Training experience preferred

Manager, Fraud Strategy Resume Examples & Samples

Collaborate with Fraud Infrastructure teams to identify internal and external authentication and customer communication solutions capable of elevating such capabilities to the next level of sophistication. #LI-BP1
Bachelors/(Masters strongly preferred) degree in Business/ Statistics/ Economics
4(+) years of fraud prevention experience in Banking and Lending as well as substantial analytical experience in other areas of financial services
Understanding of banking regulations, e.g. Reg CC, Reg E, Fair Banking, AML/BSA etc

Manager, Fraud Strategy Resume Examples & Samples

Development and implementation of best-in-class fraud detection analytics that leverages real time customer and transactional data
Develop an extensive set customer segments, profiles and behavioral attributes and leverage these in fraud prevention strategies and rules in Real Time SAS decision platform
Work closely with Business Technology, Decision Management and Infrastructure teams to prioritize and push forward projects that will enhance the attribute set and data sources available for fraud decisioning on SAS Fraud Manager
Develop account level as well as device level decision frameworks to support business strategies working closely with a broad range of business partners
Identify and explore new approaches and data sources to support improvements to existing and new programs
Establish and build strong effective working relationships with a range of business partners, particularly operations, Discover Network and other Credit Risk Management partners
Minimum 5 years of work experience in analytics/strategy roles in financial services industry, preferably with 3+ years of work experience in fraud detection area
Results orientation with energy, drive, commitment, and resilience to excel in a collaborative and open business environment
Evidence of successfully leading, inspiring and empowering a team of analysts
Extensive SAS and SQL programming skills, preferably in multiple environments

Fraud Ops Strategy Manager Resume Examples & Samples

Establish enterprise fraud operational strategy
Collaborate with Head of Fraud Operations to establish organizational priorities for fraud prevention and detection
Serves as point of contact for Segment leadership to review and revise fraud priorities based on business strategies
Based on established priorities, set near-and medium-term goals for Fraud Operations
Typically has a MBA degree and 15+ years of strategic planning or banking experience
5+ years experience managing and leading teams
Experience specific to Fraud Operations Management in Banking and/or Financial Services

POS Fraud Strategy Manager Resume Examples & Samples

Proactively seeks, finds and recommends opportunities to improve customer experience, processes, policies and profit for our company
Provides accurate and concise results and presents findings, recommendations and presentations to Senior Management
Proactively finds work/analysis that helps us achieve our goals
Expected to work on multiple projects with limited guidance
Effectively mentors other analysts within same risk team and other risk teams to help them develop their risk management skills and knowledge
5+ years of related analytical experience
Leadership and people management experience is required
Strong knowledge and understanding of financial services
Strong analytical, technical and statistical skills. Ability to synthesize / analyze diverse information, develops recommendations, and makes decisions
Required technical skills include SQL, SAS, Teradata, Oracle, UNIX
Strong presentation skills - ability to synthesize complex data into a compelling story
Highly proficient in Microsoft Office products

Internal Fraud Strategy Manager Resume Examples & Samples

Degree preferred
Significant experience in Retail banking
Experience in line management
Significant experience in retail banking, including a thorough understanding of transactional flow across bank’s various client channels

Fraud Segmentation Strategy Manager Resume Examples & Samples

Make recommendations to optimize existing controls and strategies as well new ones to improve client experience and/or reduce fraud loss exposure
Develop and execute effective root cause analysis and lessons learned strategies that drive continuous improvement in the bank’s oversight and execution fraud risk management
Review and understand emerging fraud threats for purposes of communicating to internal and external stakeholders
Identify emerging client experience risks and threats and implement policies and strategies to mitigate them
Present data and strategies clearly for management reviews and decision making
Support the implementation of solutions and technology that drive fraud oversight and execution models with heavy emphasis on the client experience
Perform client experience risk assessments on new and changing products and services

Fraud Strategy Support Manager Resume Examples & Samples

Degree and / or Risk Qualification
5 years’ experience in Retail banking, including a thorough understanding of transactional flow across a bank’s various client channels
Sound Risk and Compliance experience
Experience in fraud desirable, but not essential
Evidence of strong delivery essential

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