Learning Administrator Resume Samples

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E Balistreri

Everett

Balistreri

4567 Karine Court

Chicago

+1 (555) 463 6613

4567 Karine Court

Chicago

Phone

p +1 (555) 463 6613

Experience Experience

Philadelphia, PA

Learning Administrator

Philadelphia, PA

Nienow, Barton and Leuschke

Philadelphia, PA

Learning Administrator

Develop and maintain cooperative working relationships in and outside of department (i.e. client-facing)
Communicate with course managers to provide updates
Coordination of Event Management Administrative tasks with Event Management Support Team
Act as an ambassador and first point of contact for the Senior Management team within Talent Development to support project activity and team priorities
Manage kitting as requested, including invitations, joining instructions,
Work effectively within a group environment to prepare for, deliver and/or follow up on an event or project
Working with Capita Learning Services’ prestigious client bases, which includes many internationally recognised brands

San Francisco, CA

On-site Learning Administrator

San Francisco, CA

Schmeler and Sons

San Francisco, CA

On-site Learning Administrator

Meeting the vendor and providing assistance throughout the day
Works with vendors and other third party sources to coordinate technical or professional training offerings
Sending invites, reminders and pre-work via various systems (XLAS, LMS, Outlook, etc)
Creating Subjects, Offerings and Programs on Learning Management System (LMS)
Arranging building access, Wi-Fi and network access
Answers routine inquiries regarding training courses and schedules
Ordering printing and materials

present

Chicago, IL

Learning Administrator With English

Chicago, IL

Spinka Inc

present

Chicago, IL

Learning Administrator With English

present

Assists and supports program managers with additional relative tasks
Manages learning and development tools, feeds and updates relevant data in the systems, maintains databases and records
Provides direct support to the Learning and Development Co-ordinator and Course Owner
Database management / Training entry (end to end process: creation to evaluation)
Usage of a defined delivery process and toolset to provide consistent service to customer
Creates Subjects, Offerings and Programs on Learning Administration System (XLAS, CW)
Creates event/session record and monitors registration

Education Education

Bachelor’s Degree in Supervision

Washington State University

Bachelor’s Degree in Supervision

Skills Skills

Proficient in MS Office (Word, and PowerPoint) and strong in Excel (i.e., VLookups, Pivot Tables, Mail Merge)
Excellent organisational skills with the ability to manage time and multi task effectively by understanding how to prioritise tasks according to their importance and urgency for stakeholders, to ensure delivery to deadlines
Ability to grasp new information quickly
Consistently strong attention to detail, demonstrating pride in producing accurate work
Have sound IT awareness, including a good knowledge of MS Word, Excel, PowerPoint and Databases
Demonstrate exceptional planning, organization, and coordination skills, with meticulous attention to detail and commitment to process improvement and quality
An ability to learn new processes and skills quickly
Excellent oral and written communication skills and an ability to interact well with people at all levels
Ability to remain calm under pressure
Are proactive, with strong multi-tasking and prioritisation skills

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15 Learning Administrator resume templates

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Compliance Learning Administrator Resume Examples & Samples

Manage the design and development of the Company’s ethics and compliance online training courses, serving as a liaison between subject matter experts at NBCUniversal and Comcast and the HR Learning team, and working with outside training developers, translators and other vendors to create courses that meet NBCUniversal technical and content requirements. Facility with Articulate Storyline required
Ensure all courses are completed under budget and within required timeframe. Requires strong project management skills, ability to manage budgets and work with multiple teams in a high pressure environment
Maintain ethics and compliance brand and design standards, ensuring all courses are developed in accordance with course design parameters and technical requirements. Work with vendor course developers and LMS technical managers to test courses prior to deployment to ensure course functionality and performance stability
Oversee assignment of courses to general and targeted employee populations using detailed SAP data, sorting and analysis, and our internal Learning Management System. Work with Compliance, Legal, HR and operational teams to ensure assignments are accurate and kept up to date based on specific criteria
Provide regular reports showing completion rates, status of assignments, effectiveness of communications efforts and other data points to ensure stakeholders are kept up to date regarding the status of completions and provided with information regarding the effectiveness of all training and communication efforts. Requires facility with personnel and learning management systems (e.g., SAP LMS), Excel, Powerpoint and Word and ability to convey information in various graphical formats
At least 3 years of experience in related field such as training, education, online course development
Demonstrated project management and organizational skills, including the ability to work independently on projects of high complexity with minimal supervision
Experience deploying training through an online LMS and interfacing with systems and technology teams
Ideal candidate will also have demonstrated knowledge of adult learning processes, instructional design techniques, and evaluation methodologies
Ability to work effectively with all levels of management, manage multiple projects and meet deadlines within budget and with consistently high quality work product
Ability to work in a fast-paced, challenging and changing environment
Experience with the preparation of presentations, slide decks and training materials
Strong verbal communication, interpersonal and relationship-building skills
Strong computer skills and proficiency with Articulate Storyline, Microsoft Word, PowerPoint, and Excel

Client Driven Learning Administrator Resume Examples & Samples

The CDLI Administrator supports and assists the CDLI Program Managers in efficiently and effectively discharging their responsibilities. A vital stakeholder in the Client Driven Learning Initiative process, the CDLI Administrator ensures all administrative actions are complete and in place to facilitate the smooth delivery of the learning intervention
Working in close collaboration with multiple stakeholders, including issuing relevant communications to learners, the CDLI Administrator contributes towards ensuring the desired outcomes of the learning intervention are achieved
Generate weekly/ phase reports for the program
Send out surveys as requested by CDLI PM and collects survey data, consolidate and share with CDLI PM
Collect NCL participants list and demand for a given project
Sends communication mailers using Project Task IDs as advised by PMs
Send Follow-up mailers and survey reminders as requested by CDLI PM
Sends event invites using Project Task IDs
Follow up attendance status to make sure attendance rate is appropriate. Keep CDLI PM informed if trends not promising
Book facilities etc. for live kick-off sessions. Book bridges etc. for events
Track participation record / attendance of sessions and share with CDLI PM / core team as record
Connect with Executive Assistants of Leaders to set up time on their calendar for individual events as guided by CDLI PM
All data consolidation & maintenance for the projects aligned
Send out reminders to the "no-response" for a certain event as agreed with CDLI PM
Track pairing of participants to leaders / events / assignments as advised by CDLI PM
Sends final survey report to all stakeholders after validation by CDLI PM
Supports PM in uploading materials on Wikis / Communities
Check/consolidate with all vendors on external forum schedule, corporate price/discount and nomination process
Connects with vendor focal to confirm nomination process and payment process and keep CDLI PM informed
Send out announcement letter which includes forum schedule , approval process, payment process to all participants ( with enrollment button, enrollment deadline )
Support CDLI PM with all reporting requirements for a given project
Accustomed to working in a customer oriented and quality driven environment
Possess a flair for communication
Professionally dedicated, well organized and conscious of priorities
Ability to relate well and communicate with people across all levels of the hierarchy, as well as people across the globe
Ability to build meaningful relationships with all stakeholders, resolve conflict where required, and achieve desired outcomes
Proficient with MS Office suite – advanced proficiency (automation through VBA) is desirable
Able to question the status quo and recommend areas of improvement
At least 5 years experience in end to end Project/Program management services for learning initiatives

Learning Administrator Resume Examples & Samples

Ensuring configuration of courses based on LMS standards and business requirements
Analyzing training needs and providing course owners consultative advice on how to best setup a course
Quality Assuring LMS courses' setup to ensure integrity
Testing functionalities related to system upgrade or learning program implementation
Providing required reporting to necessary stakeholders
Being a support contact for all training-related queries

Learning Administrator Resume Examples & Samples

Provide high quality service to internal customers like learning professionals, line managers, and students by phone or email to ensure that customer service standards are met
Ensure that the learning management system holds the latest and accurate information through regular/rigorous data updating and quality check
Manage the planning and execution of a class or a training flow: invitations, drafting of schedules, preparing venues (booking rooms and area access) and logistics (course materials, payments of laboratory, etc.), ensure program closure
Management of GSC depts. requests
Handle local problems and issues related to local administration and escalate complex problems to relevant department/manager or to Manager of Learning Services
Support program initiatives in alignment to the direction of the project/ Manager of Learning Services. Perform other duties as required by the Manager of Learning Services
Experience in HR learning processes as well as with learning management system would be an advantage
Must be computer literate and knowledgeable in using Microsoft applications such as MS Office, Access and Visio
Highly analytical and process oriented person
Strong drive to operational excellence
Customer Oriented
Project management experience would be a plus

Learning Administrator Lead Resume Examples & Samples

Supervises end-to-end Delivery Support for a serviceline/client with overallresponsibility for quality/consistency/efficiency
Tracks, measures and continuously improves the level of quality of services provided to client
Collaborates with Account Team on learning programs/experiences for a service line/client communicating progress, identifying scope changes,problem escalation, issue resolution, client satisfaction and feedback
Participates with project team in learning program/experience development and deployment activities
Maintains day-to-day relationship with vendors for delivery services
Interacts with account team/client daily in managing relationships and expectations
Supervises, coaches, and trains the activities of up to 10 Learning Administrators daily
May be required to work flexible schedule as needed
Bachelor’s Degree or 4 years of equivalent work experience in lieu of a degree required
4 years of experience in a supervisory capacity within a client service oriented industry
Prior experience working with a workflow management tool such as ServiceNow highly desired
Prior LMS experience strongly preferred (Cornerstone, SuccessFactors or Plateau)
Must have experience supervising diverse work groups includingplanning, staffing, directing and performance management
Demonstrable understanding of client service concepts and implementation techniques
Effective client-facing communication techniques
Must have proven record of providing superior client service to individuals and organizations
Demonstrated ability to develop team members through coaching and mentoring
Demonstrated decision-making skills – Initiative to solve client questions/issues
Proven ability to set and maintain a high-level of quality for deliverables

Learning Administrator Resume Examples & Samples

Coordinates end-to-end delivery support for multiple events/sessions per month
Identifies compliance issues, content and facility needs for events/sessions
Communicates via e-mail, voice and face-to-face with Account Team and events/sessions sponsor/attendees: progress, problem escalation, issue resolution, budget variance and customer satisfaction or feedback
Adapts XBS processes and standards to customer needs based upon defined event/session scope
Maintains event/session materials version control
Delivers exceptional Customer Satisfaction
Delivery On-Time
Issue Resolution — Rapid Cycle Time. Qualifications
Bachelor’s degree or four years of work experience in lieu of a degree
Corporate Learning Administration experience highly desired
Three or more years of experience in the Hospitality industry or equivalent customer service environment, providing exemplary customer service to individuals and organizations
Must have been responsible for planning large corporate meetings, banquets or education functions from start to finish
Thorough understanding of exceptional customer service concepts
Prior LMS experience preferred (Cornerstone, SuccessFactors or Plateau)
Proficient in all Microsoft Office applications and other system applications
Must demonstrate to customers the ability to add value through customer service interactions
Must have exceptional communication skills
Must be very detail-oriented
Ability to travel to local client site, as needed
Selected candidate must have reliable transportation
Previous experience in the Pharmaceutical industry is preferred, but not required

Learning Administrator With English Resume Examples & Samples

Coordinates feedback process for assigned events/sessions, compiles and distributes results
Coordinates on-site delivery needs of assigned programs
Coordinates registration and enrollment process, issues and needs
Coordinates cancellation process
Communicates via e-mail, voice and face-to-face with Account Team and events/sessions sponsor/attendees: progress, problem escalation, issue resolution, budget variance, customer satisfaction or feedback
Adapts ACS processes and standards to customer needs based upon defined event/session scope
Identifies, resolves and escalates event/session delivery issues
Creates event/session record and monitors registration
Maintains sponsor/attendees/account team relationship and manages sponsor/attendees/account team expectations as it pertains to the event/session
Assures service provided for the event/session is consistent with expectations for the experience/program
Customer Satisfaction
Issue Resolution — Rapid Cycle Time
Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems
Coordinates referrals to appropriate technical, professional, or service personnel
Receives and prioritizes issues and forwards using appropriate escalation procedures
Follows appropriate Help Desk scripts to provide quality and professional service to the clients
Interacts with different level of Help Desk personnel and teams to appropriately communicate information to and from the client or the user
Has experience in troubleshooting Internet Explorer, basic knowledge in computers and Live Chat
Applies understanding and knowledge of information systems products and services to assist users
Three or more years of experience in the Hospitality industry or equivalent customer service environment, providing exemplary customer service to individuals and organizations. Must have been responsible for planning large corporate meetings, banquets or education functions from start to finish
Thorough knowledge of time management techniques
Must be very detail oriented
Ability to work flexible hours, based on business need

On-site Learning Administrator Resume Examples & Samples

Creating Subjects, Offerings and Programs on Learning Administration System (XLAS)
Creating Subjects, Offerings and Programs on Learning Management System (LMS)
Organisation of logistic requirements prior to all training sessions including
Strong communication and organisational skills
Ability to work to deadlines in a fast-paced and high pressure environment
Ability to prioritise tasks and work proactively
Customer focused, consistently placing client and participant satisfaction as a top priority

On-site Learning Administrator Resume Examples & Samples

Booking Rooms and AV equipment
Ordering Catering
Ordering printing and materials
Sending invites, reminders and pre-work via various systems (XLAS, LMS, Outlook, etc)
Organisation of logistic requirements on the day of training sessions including
Changing the classroom setup, moving tables and chairs and other types of logistics (if required)
Delivering rosters, printing and materials to the room
Ensuring all AV equipment has been supplied, and any presentations are ready

CPE Help Desk Learning Administrator Resume Examples & Samples

Respond to requests for assistance via phone and electronically
Diagnose and resolve issues
Advise user on appropriate action
Redirect problems to correct resource
Inform management of recurring problems
Knowledge of call tracking applications
Related experience and training in troubleshooting and providing help desk support
Advanced skills in Microsoft Office
Familiar with SCORM software
Familiar with general web-based technologies especially IE, JAVA, Flash
Familiar with SumTotal Systems LMS

Learning Administrator Resume Examples & Samples

Ensuring course schedule is updated and correct
Ensuring availability of training resources (training room, trainer, course material)
Planning and scheduling group events/dinners, including menu selection
Assembles and sends trainer kits, attendance lists to Trainers
Arranging Audio Visual equipment so that course requirements are met
Monitoring class enrollments managed by Event Management Support Team located in Manila
Acts as a single contact point for the external Customer and liaises with other IBM business entities (e.g. Procurement team)
Create Purchase Orders through appropriate IBM procurement systems
Verify invoices against Purchase Orders and highlight anomalies
Provide input to Event Brief Costing (re. travel/venue/material costs),
Assisting with the development and delivery of communication tools needed for operation
Knowledge of Customer service principles and practices
Respond to Customer inquiries, handle and resolve Customer complaints

Learning Administrator Resume Examples & Samples

Excellent interpersonal skills with the ability to listen, interpret and respond to stakeholder needs
Question effectively to ensure understanding of what is required from clients or colleagues
Take pride in producing accurate work with a consistently strong attention to detail, seeking clarity where necessary and an ability to deliver to deadlines
An ability to manage time effectively by understanding how to prioritise tasks according to their importance and urgency for stakeholders
Excellent oral and written communication skills and an ability to interact well with people at all levels
Strong team player with an enthusiastic and positive approach to providing swift and accurate service
Contribute to conversations with team members and share ideas with confidence
Experience in using Microsoft Word and Excel to create documents for reporting purposes
Show tact and discretion with sensitive information
Be proactive and use initiative when faced with problems or challenges, and be flexible to the needs of the project
Frequently seek and act upon feedback, reflect on performance and show commitment to self-development

Learning Administrator With English Resume Examples & Samples

Answers routine enquiries regarding training courses and schedules within agreed SLA
Updates processes/ work instruction/ job aids as required
Assists and supports program managers with additional relative tasks
Routine helpdesk tasks - answers enquiries via email and/or telephone
Organises logistic requirements prior to all training sessions including: booking rooms and AV equipment, ordering catering, ordering printing and materials
Manages internal queries through LAS
Arranging building access, Wi-Fi and network access
Delivering rosters, printing and materials to the room, ensures all AV equipment has been supplied and any presentations are ready
Operating audio visual equipment during training programs
Ensuring all catering has been delivered
No training carried out by Xerox employee, only managing records

Senior Learning Administrator Resume Examples & Samples

Deliver face to face and virtual classroom training, creating a positive learning environment and ensuring that all delegates receive appropriate motivation, direction, coaching and feedback to achieve the learning objectives
Operates audio visual equipment during training programs
Maintains administrative records related to training, such as schedules and rosters, and communicates this information through computer systems, files, or responding to phone or email inquiries
Works with vendors and other third party sources to coordinate technical or professional training offerings

Learning Administrator With English & French Resume Examples & Samples

Provides direct support to the Learning and Development Co-ordinator and Course Owner
Usage of a defined delivery process and toolset to provide consistent service to customer
Has the ability to coordinate issues proactively, accurately assess and answer general learner and program manager queries
Cancels or moves employees’ training courses
Checks to see if an employee is suitable for the course that they want to attend
Meeting the vendor and providing assistance throughout the day
Liaising with internal and external vendors, program managers and participants located globally via email, internal instant messaging, phone and face-to-face
NO training carried out by Xerox employee, only managing records

Learning Administrator Resume Examples & Samples

Excellent interpersonal skills with the ability to listen, interpret and respond to stakeholder needs, and build relationships with stakeholders and team
Excellent organisational skills with the ability to manage time and multi task effectively by understanding how to prioritise tasks according to their importance and urgency for stakeholders, to ensure delivery to deadlines
Ability to question effectively to ensure understanding of what is required from clients or colleagues
Ability to be proactive and use initiative to solve problems and make appropriate recommendations
Consistently strong attention to detail, demonstrating pride in producing accurate work
Strong team player with an enthusiastic and positive approach to providing a swift and accurate service
Ability to contribute to conversations with team members and share ideas with confidence
An ability to learn new processes and skills quickly
Proficiency in using Microsoft Office, particularly Word, Excel and Outlook
Comfortable working in an environment where there is a need to be flexible to the needs of the project which can at times require additional discretionary effort
Committed to self-development e.g. by acting upon feedback and reflecting on performance to maintain high standards and aim to exceed expectations

Learning Administrator, Mid Resume Examples & Samples

1+ years of experience with consulting or customer service
Experience with managing detail-oriented processes, communicating with stakeholders, managing documentation, and working in Microsoft Excel
Ability to work with evolving processes in a team environment
Experience with Microsoft Access, Visio, and Word mail merge functions
Possession of excellent organizational skills

Learning Administrator Resume Examples & Samples

2+ years of experience in senior academic positions
Knowledge of Marine Corps training and education policies
Secret clearance
MA or MS degree in Education or Counseling

Training / Learning Administrator Resume Examples & Samples

Create and manage online training Items and Content Objects in a Learning Management System (preferably Plateau/SuccessFactors)
Support beta-testing of new courses offered through the LMS
Support the migration, data verification and validation testing for the Learning Management System
Manage LMS and hard copy training records (scanning/tagging/filing/archiving) to ensure on-going compliance to training policies and procedures. Where compliance gaps are found, take immediate steps to correct and maintain compliance
Assist in the electronic entry, storage and archival of training documentation
Ensure revision control of all compliance-based electronic and hard-copy course materials and SOPs, including e-learning courseware
Work with Technical Training Managers to ensure that documentation associated with web-based and live courses are kept up to date, compliant and in line with industry best practices
Ensure schedules and performance requirements are met. Exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results. Erroneous decisions will result in critical delay(s) in schedules and/or unit operations and may jeopardize overall business activities
Ability to multi-task and adapt to changing business requirements
Strong computer (Word, Excel, Powerpoint) and communication skills

Junior E-learning Administrator Resume Examples & Samples

Work on the LMS (Learning Management System) administration and on-going e-learning tasks (courses, classes, groups)
Upload and maintain learning content in close collaboration with colleagues in the global learning team
Ensure that the new users have access to the appropriate programs / content by assigning clear and well-designed learning plans
Implement and follow the social learning group activities and publications
Participate in the set-up of the communication inside the platform to optimize the user experience
Test new features and technologies
Identify and resolve issues within the eLearning platform
Publish reports and create dashboards to track progress (regional, countries and Human Resources dashboards)
Create the online process for managing face-to-face sessions and manage the related attendee registration and follow-up through the platform
Experience in online learning platforms and technologies will be highly appreciated (SCORM and AICC format)
High proficiency within the Microsoft Office tools
Knowledge of Macros would be an advantage (i.e. creating, altering and running macros in Excel)
Strong English language skills in both written and spoken, French language would be appreciated
Knowledge of HTMLStrong interest in Social Media
Excellent organizational skills with ability to manage complex and conflicting requirements or multiple tasks/projects
Flawless communication and interpersonal skills
Highly adaptive and enthusiastic, with a strong sense of teamwork

Professional Development & Learning Administrator Resume Examples & Samples

Bachelor degree, preferably in HR or related field
Solid knowledge of Excel
Preferably 1-2 years administrative experience in a corporate or professional services environment
Very good English language skills C1
Solid knowledge of Windows and Notes applications

E-learning Administrator Resume Examples & Samples

Daily administration of LMS systems
Bachelor’s degree in Education Technology, Education Administration, Instructional Design, or a related field
3+ years experience with LMS or similar system administration
Advanced skills in standard office productivity applications
Must be highly organized with demonstrated ability to work independently, manage multiple tasks, and meet deadlines
Excellent analytical, organizational and creative problem solving skills
Approximate 10% of overnight travel is required

Learning Administrator Resume Examples & Samples

1+ years of experience with Microsoft Office, including Word, Excel, and Outlook
Experience with data and analytic expertise
Experience with working in a professional environment

Ib Learning Administrator Resume Examples & Samples

5%- Primary point of contact for all training analysis and reporting for Customer Service curriculum
2%- Manage workflow between learning and HRIS and maintain the ad hoc report pipeline
2%- Work with Customer Service Leadership team to establish standard learning metrics
2%- Author any communication necessary to educate Customer Service on system changes/enhancements
2%- Produce and analyze monthly curriculum analysis report to identify trends in execution, areas of focus, and areas of opportunity and report results and recommendations to the learning leadership team
87%- Knowledge base Management, additions, updates and improvements

Learning Administrator Resume Examples & Samples

Edit training materials including text books, e-books, presentation slides, and participant materials
Field questions and requests concerning training programs, courses, and myLearning
Support users by setting up sessions, draft/edit emails, run reports, trouble-shoot issues and actively solve problems
Ensure documentation for department is maintained, including tasks lists, training calendar, distribution lists, communication templates, annual plan, and reports
Coordinate logistical details for the Hines’ Management Orientation Program (MOP), including communication with participants, managers, regional contacts, and vendors
Coordinate logistical details for instructor-led sessions including ordering materials, coordinating meals, and ensuring appropriate room set-up
Code invoices, create bill backs and review budget reports to ensure accuracy for L&D and other HR departments
Actively participate in team initiatives which establish L&D’s credibility within the company including developing efficient processes/systems, increasing usage of myLearning, marketing learning programs, and building relationships with employees of Hines

Learning Administrator Resume Examples & Samples

Provides end-user support and often will serve as the L&D partner trouble-shooting user experience and/or learning platform system issues. Acts as liaison between IT and the business for related user-escalations, client processes and will work to identify continuous improvement opportunities
Maintains administrative records related to training, such as schedules, transcripts, and rosters, and communicates this information through computer systems, files, or responding to phone or email inquiries
Identifies and communicates errors, gaps or inaccuracies in the training materials and reporting
Work with Supply Chain executive to support vendors and other third party sources to coordinate training offerings
Work with management to improve account learning’s business processes and end-user experience
Develop and maintain cooperative working relationships in and outside of department (i.e. client-facing)
Supports all internal and external audits. This position will support structured and consistent compliance support to meet client training documentation and requirements
Develops and maintains standardized training related metrics reporting through the identification of client and departmental requirements, inclusive of end to end responsibility of quarterly reporting of vendor training requirements
Establish reporting requirements and build reporting solutions and dashboards as well as support ad hoc requirements
Establish project plans for learning initiatives, and coordinates logistics for learning activities and events. May assemble and distribute course materials
Accountable for operational and administrative knowledge and support activities associated with the JLL Learning Management System (LMS) and client LMS (i.e. curriculum maintenance, training completion documentation, data entry, troubleshooting) on a daily basis following good documentation practices
Perform initial assessment of vendor-created curriculum to ensure it meets minimum course requirements. Work with Supply Chain executive, vendor personnel, and JLL vendor managers to evaluate and implement vendor curriculum
Bachelor’s degree or equivalent experience
Experience in a training environment
Preferred experience administrating and managing enterprise LMS in a large-scale, corporate environment (Cornerstone On Demand, preferred)
Completes a variety of atypical assignments
Demonstrate the ability to communicate information clearly and effectively both verbally and in writing both formally and informally
Demonstrates a high level of effort and commitment towards performing work; demonstrates responsible behavior
Demonstrates flexibility and is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles
Demonstrate exceptional planning, organization, and coordination skills, with meticulous attention to detail and commitment to process improvement and quality
May solve problems of a recurring nature, but takes a broad perspective to problems and may identify new, less obvious solutions
Evidence of strong interpersonal skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations
Ability to grasp new information quickly
Ability to work in a fast-paced virtual environment
Ability to manage multiple responsibilities
Proficient in MS Office (Word, and PowerPoint) and strong in Excel (i.e., VLookups, Pivot Tables, Mail Merge)

Global Customer Learning Administrator Resume Examples & Samples

Experience with traditional Learning Management Systems
Experience with Web Content Management Systems
Experience with CRM systems and applications
Experience writing functional requirements
Experience with reporting and analytics software (Learning Record Store preferred)
Experience with Quality Management Systems (Agile preferred)
Experience with project management and software/application implementations
Experience with mobile training technology and eLearning workflows
Demonstrated strong data analysis skills
Excellent communication and customer support skills
Proficient with MS Word, Excel and PowerPoint
Demonstrated ability to manage own time and projects
Knowledge of Adobe Captivate and Articulate Storyline

Learning Administrator Resume Examples & Samples

At least 2 years of proven experience in administration
Good knowledge of Learning Management and Learning Administration Systems preferred
Excellent Microsoft Office skills, including Outlook, Excel, Word, and PowerPoint
Ability to work individually or as a team
Ability to prioritize tasks and work proactively
Flexibility in working hours, as early starts or late finishes will be required

Learning Administrator Resume Examples & Samples

Working with Capita Learning Services’ prestigious client bases, which includes many internationally recognised brands
Contributing to overall achievements of required Service Level by maintaining agreed personal targets, assist in ensuring SLA’s and KPI’s are met
Work with suppliers, predominantly via email, to secure training places for our customers
Ensuring appropriate data entry to deliver adequate management information
Adhering to data quality standards
Adhering to security policies
Have experience of working with customers or suppliers in English
Have sound IT awareness, including a good knowledge of MS Word, Excel, PowerPoint and Databases
Have strong English skills (oral and written)
Have strong communication skills
Understand and take pride in delivering great service
Are proactive, with strong multi-tasking and prioritisation skills
Are able to work in line with our rotating shift patterns

Educational Services Learning Administrator Resume Examples & Samples

Provide system administration and technical assistance for the current learning and certification training tracking systems as well as other education technology applications
Maintain the LMS (Learning Management System) Security/Permissions
Support educational technology related projects for learning
Collaborate with business unit training managers and administrators
Manage Organizational Unit and Group setups and maintenance
Work closely with Business Systems Analyst and Operations Supervisor to problem solve and process Educational Services business
Monitor and manage all course discounting
Conduct quarterly LMS release testing and prepare feedback for management related to suggested future system enhancements
Responsible for ILT Course, eCourse and Curriculum setups
Support annual catalog update process
Responsible for system cleanup and efficiency
Support day-to-day work activities for education administrators
Actively manage email creation and maintenance
Ensure all system activities are documented, maintained and communicated