Improvement Analyst Resume Samples

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M Schulist

Mateo

Schulist

205 Felicita Turnpike

Chicago

+1 (555) 614 0698

205 Felicita Turnpike

Chicago

Phone

p +1 (555) 614 0698

Experience Experience

Dallas, TX

Business Improvement Analyst

Dallas, TX

Koepp-Stark

Dallas, TX

Business Improvement Analyst

Working closely with Continuous Improvement teams to co-ordinate deliveries across VMS and provide support for function specific initiatives
Support Senior Finance Manager – Projects in maintaining good paid on time performance and prompt resolution of any process improvement
Collaborate with subject matter experts to drive continual process improvements and advise on process management best practices
Working with Change Management, HR and other shared services for successful project delivery
Perform deep dive data analysis to identify inefficiencies, drive to root causes of inefficiencies, and propose improvement recommendations
Planning and prioritising daily workload and project work to meet tight deadlines
Establish a COPC framework to ensure compliance within all departments and accounts

Los Angeles, CA

Performance Improvement Analyst

Los Angeles, CA

Bahringer-Sauer

Los Angeles, CA

Performance Improvement Analyst

Assists with and contributes toward development of performance strategies
Development of Performance Improvement content (project based documentation, best practice playbook, etc.)
Assisting in training Clients on standard development process
Responsible for driving Quality, Cost, and Service Delivery projects to completion using formal process improvement methodologies such as Lean, Six Sigma, Organization Change Management and Capacity Planning
Assist Executive Directors and project teams in data collection & analysis, data visualization, as well as preparing regular status updates and progress reports for various Quality and Process Improvement projects
Coordinate interventions to prevent transmission of infectious disease among patients, employees, licensed independent practitioners, contractual personnel, and visitors
Drive end-to-end process redesign and performance improvement through the identification and elimination of waste (non-value added activities)

present

New York, NY

Continual Service Improvement Analyst

New York, NY

Kunze LLC

present

New York, NY

Continual Service Improvement Analyst

present

Lead management reviews, interpret information and make recommendations that form the basis of the review of the Management System
Provide guidance on all aspects of process management and customer satisfaction
To lead on all aspects of process management design and customer satisfaction improvement to
Provide support to clients on aligning technology in support of key programmes
Design comprehensive communications to disseminate quality management information across the organisation
To manage the interface with external assessment bodies and the wider Quality community
Compliance with contractual obligations related to account specific Service Improvement process

Education Education

Bachelor’s Degree in Industrial

The University of Kansas

Bachelor’s Degree in Industrial

Skills Skills

Analytic skills - gather data, structure and execute quantitative and qualitative analyses, financial modeling, perform competitor/industry research, conduct interviews, synthesize findings, and develop actionable recommendations
Strong verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
Developing specific technical expertise, e.g., Labor Management System Implementation, DC Design, Operations Implementation, Warehouse Management System Implementation, etc
Ability to develop research and knowledge management skills
Ability to utilize good facilitation skills
Excellent collaboration and communication skills, both written and verbal
Desire to continually add value to and ensure accuracy and quality in all work performed
Writing and delivering high quality documentation and analysis
Ability to build and maintain relationships across cross-functional teams and to work effectively in a matrix organization
Excellent analytical and research skills

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15 Improvement Analyst resume templates

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Operational Improvement Analyst Resume Examples & Samples

Identifying opportunities to improve existing processes, ensuring that the associated risks have been considered
Co-ordinating the implementation of new business processes & communicating changes to relevant stakeholders
Liase between your operational stakholders and technical team to communicate what data needs manipulation using VBA/Excel efficiently
Compiling ad hoc reports and analysis as required

Performance Improvement Analyst Resume Examples & Samples

0-2 years
Experience (academic or through internships) in process improvement (Lean, Six Sigma) and project management
Proficient PC skills. Working knowledge of databases, spreadsheets, word processing and statistical software programs. Knowledge of business (operational, clinical and financial) statistics and data analyses techniques. Ability to manage and analyze data. Strong analytical thinking and problem solving skills
Lean experience in an Academic Medical Center

Production Improvement Analyst Resume Examples & Samples

5 + years of experience working in an Application Development and/or Production Support environment
Experience with identifying, evaluating and delivering process improvements
Highly collaborative – Strong experience working with and influencing cross functional teams on processes, procedures, culture, tools, etc. Strong partnership skills, builds relationships, understands how to find common ground to deliver on objectives
Strong knowledge of ITIL Based Practices
Execution / Delivery oriented; Creative Problem Solver
Change Agent (willing to challenge the status quo); strong drive for continuous improvement
Ability to prioritize according to organization objectives
Strong communication (written and verbal), and presentation skills
Strong organizational navigation skills, politically aware and agile, can influence outcomes based upon well-reasoned views and arguments
Professional courage - takes on issues and challenges, calls it like s/he sees it
Deals well with ambiguity, can shape and define the future, take an idea and turn it into execution
Strategic Thinker complemented by tactical initiative
Risk Champion able to balance solutions against corporate and operational risks

Performance Improvement Analyst Resume Examples & Samples

·Applies financial thinking in determining benefits and results
Uses strategic thinking and planning skills and abilities
Serves as Change Agent and contributes to the Continuous Improvement culture
Financial Services industry experience is a plus
>5 years of experience utilizing process improvement skills in a transaction, service, or manufacturing business environment
Exceptional facilitation skills with ability to bring teams to consensus
Excellent judgment and logic to handle sensitive information
Professional team-player with exceptional attention to detail and excellent written and verbal communication skills
Exceptional problem solving skills as well as the ability to create logical and realistic solutions under tight deadlines
Passion for improving systems and processes

Service Improvement Analyst Resume Examples & Samples

Conduct root cause analysis on recurring and high-visibility problems that impact business services
Design, develop, and validate standard reports and metric dashboards to measure business performance
Deliver additional business value through the implementation of continuous improvement strategies
Publish trend analysis, sharing periodical reports to internal customers
Recommend, develop, document and maintain policies, standards, and processes related to these programs
Identify training gaps and opportunities for improvement and partner with training team to implement solutions
Validate business data for purposes of establishing guidelines, variance and discrepancy analysis to determine opportunities for improved operational efficiencies
2 to 5 years of IT service management processes and tools
Background in ITIL, continual service improvement, project management and/or reengineering
Demonstrated experience with quality process improvement
Experience defining, documenting and validating business requirements
Experience facilitating and supporting business change and influencing others across the business of the need to change
Excellent written and verbal communication skills, including the ability to present to groups and develop written documentation
Proven problem solving and organizational skills
Pays close attention to detail, meticulous and accurate in completing tasks on time
Advanced knowledge of Excel (Standard deviations, trend chart, pivot tables)

Productivity Improvement Analyst Resume Examples & Samples

Workforce Management, Resource Planning & Capacity Planning experience
Ability to communicate complex issues and statistics to a diverse audience
Proactive with the ability to resolve problems by showing initiative
Highly motivated and flexible to deal with constantly changing demands within Burberry
Strong analytical ability with data retrieval and manipulation
Able to dive deep whilst seeing the big picture (e.g. identify metrics driven priorities)
Awareness & appreciation of customer requirements & expectations in the Luxury sector
A team player and collaborator
Calm, robust and confident demeanour
Ability to be organised and be able to multi-task
A strong sense of task / project ownership, through to resolution
A keen interest in fashion and/or design
Strong influencing skills, comfortable working with people at multiple levels (including external/internal suppliers) and able to display discretion, when required

Senior Business Improvement Analyst Resume Examples & Samples

Collaborate with Sales, Marketing, Operations and Finance to identify and define a problem; collect and analyze data pertaining to it; evaluate current processes and procedures; and recommend/deploy strategies designed to solve the problem
Conduct primary research in the field to understand business drivers and uncover business opportunities, in order to facilitate the planning and execution of business objectives. Estimated 20% domestic travel
Analyze sales rep profiles, and area and territory characteristics to inform resource optimization and investment strategies
Conduct statistical analysis of sales data to ensure optimal sales execution and attainment of growth objectives at the regional level
Make recommendations to management to improve processes and support for the sales force
BS/BA Business Administration or related field; MBA preferred
3+ years of business operations/process improvement experience, preferably in the medical device industry
Strong data analysis skills; able to collect and analyze business information and draw accurate conclusions
Ability to troubleshoot and problem solve complex business operations challenges
Ability to conduct cost/benefit analysis and develop a business case
High sense of urgency and commitment to execution
Outstanding communications skills, able to communicate with all levels of an organization
CRM: SalesForce.com, Footprints
Reporting: Expert skills in Excel, PowerPoint
Financial: Budget analysis
Process Improvement: Six Sigma

Performance Improvement Analyst Resume Examples & Samples

Conducting time studies using modern methods
Gathering, storing, and analyzing data by means of MS Excel and MS Access
Data modeling using Fortna’s proprietary tools and package tools for financial and operational modeling
Identifying inefficiencies within various warehouse network processes
Supporting delivery of solutions including improvement opportunities, process changes, labor standards, DC reconfigurations, etc
Designing and leading focus groups
Assisting in training Clients on standard development process
Writing and delivering high quality documentation and analysis
Developing specific technical expertise, e.g., Labor Management System Implementation, DC Design, Operations Implementation, Warehouse Management System Implementation, etc
Participating in project teams in which teamwork and collaboration is required
Bachelor’s degree in Industrial & Systems Engineering (ISyE), Logistics, Supply Chain, Operations Management or Business
Power user of Excel, Access and PowerPoint
Strong problem solving and management capabilities
Ability to work effectively on a team and support high levels of performance
Ability to develop structured problem solving skills
High level comprehension of financial analysis
Ability to utilize good facilitation skills
Ability to develop research and knowledge management skills
Excellent collaboration and communication skills, both written and verbal
Desire to continually add value to and ensure accuracy and quality in all work performed

Perf Improvement Analyst Resume Examples & Samples

Responsible for driving Quality, Cost, and Service Delivery projects to completion using formal process improvement methodologies such as Lean, Six Sigma, Organization Change Management and Capacity Planning
Maintains strong business relationships with internal clients and delivers presentations summarizing project findings to senior audiences
Applies project management skills; breaks down work into process steps, develops schedules, and works well within time constraints
Applies analytical / quantitative approach to problem solving; knows how to obtain and use data, and comfortable with statistical concepts
Identifies key metrics aligned with client initiatives with an ability to help establish baselines and help estimate appropriate targets
Comfortable in leading the facilitation of in-person and virtual meetings and collaborative problem solving sessions
Superior execution and management of engagements and projects
Breaks down organizational barriers to ensure that project teams are effective in reaching project resolution
Bachelors degree from a competitive school, demonstrating a strong academic and extracurricular track record (Master’s Degree Preferred)
Formal Lean training and experience is a plus
Strong computer skills; proficiency in Microsoft applications (MS Visio, Advanced MS Excel – including macros, logic functions, solver, etc., MS PowerPoint), knowledge of MS Access and Minitab are a plus, and comfort with learning and using new software tools
Proven ability to prioritize and efficiently complete assignments while maintaining the highest quality
Exceptional customer service mentality
Ability to perceive risks and make decisions quickly, often with incomplete information
Aptitude for remaining composed and confident under pressure
Proven experience and background to train and mentor others on process improvement methodologies
Ability to travel up to 50-75% as needed

Business Improvement Analyst Resume Examples & Samples

Experience working as part of a cross functional team
Exposure to a wide variety of stakeholders and the ability to be able to manage relationships at varying levels
Experience in development of business cases and managing smaller projects through the entire project lifecycle

Performance Improvement Analyst Resume Examples & Samples

Provide analytical insight in actual manufacturing performance, raw materials and utility consumption and efficiency for all production facilities in Europe
Highlight areas of underperformance / areas to improve based on industry best practice
Develop, execute and maintain existing KPI’s, reports and management dashboards
Utilize full potential of existing functionality, capabilities of tools and available source data following big data techniques and ensure this knowledge is embedded in the organization
Improve the quality of operational, material and financial master data for more efficient and effective management reporting
Maintain and improve actual material usage models and ensure correct reporting of actual production, consumption and performance ratios in production and accounting systems
Build and maintain data driven models using actual plant performance data to improve overall plant and site performance

Quality & Performance Improvement Analyst Resume Examples & Samples

Position requires knowledge of medical care process, standards and regulatory requirements, healthcare organizational structures, human resources management and hospice operations acquired by five or more years of quality management experience with two years of experience in a hospice or home health setting. Experience in statistical processes, quality management, and data analysis. Knowledge of regulatory standards (state law, Joint Commission, conditions of participation)
Previous work experience communicating theoretical and technical concepts to all levels of healthcare staff, developing formal educational programs and collaborating effectively with healthcare members including physicians. Demonstrated group facilitation, problem solving and analytical skills. Also skill in word processing, spreadsheet, database and presentation software programs
Work requires a working knowledge of Hospice policies and procedures, Medical Staff and Governing Body Bylaws

Continuous Service Improvement Analyst Resume Examples & Samples

Minimum 3 to 7 years of IT experience and related management experience
Ability to influence and drive change
Capable of managing complex issues in a changing environment. Proven experience with client services and support

Production Efficiency Improvement Analyst Resume Examples & Samples

Act as initial point of contact for central teams on all PEI matters
System Admin for PEI tool and responsible of system data accuracy
Provide training to end users on PEI tool when required
Deliver accurate and timely reporting of deferrals in the region
Consolidate source of top deferrals and vulnerabilities to facilities production within relevant functions
Identification of defect trends on behalf of Upstream
Ensure accuracy of consistency of PEI application and common process in the region
Track PEI actions to closure and maintain standard cadence of Upstream review and follow up
Review PEI data for anomalies, vulnerabilities and trends. Report out findings and trends
Use existing defined PEI practices to support decision making process
Provide data to the investigation process for all loses by ensuring PEI process linkage with Defect elimination and Activity Planning Process.Respond ad-hoc data request as required
Bachelor in Engineering, operations, business or equivalent
Commercial experience will be an added advantage
At least 7years’ experience in an oil and gas Upstream environment and a good understanding of Upstream Operations processes
Experience in performance management in the Process/Process safety and Operating Management Systems
Working knowledge of Computerized Maintenance Management System (SAP PM)
Must be able to speak, read and write English fluently in order to perform essential job functions

Group Business Improvement Analyst Resume Examples & Samples

Plan and deliver improvement projects: including customer and colleague experience, business financial and operational performance
Execute statistical and process analysis to identify and resolve root cause issues within the business
Coach and mentor colleagues in Lean Six Sigma tools and techniques
Lead workshops and presentations at all levels
Develop and maintain a network of business contacts to ensure that key strategic programmes are executed in line with business requirements

Business Improvement Analyst Resume Examples & Samples

Good understanding of Finance Operational processes and Operational Management e.g. Accounts Payable
Understanding of basic project approaches and tracking deliverables on small projects
Proven ability to assimilate and analyse information to make critical, objective and reasoned judgements
MS Excel and PowerPoint to an intermediate level is required but an advanced level Excel is preferable
Proven ability to communicate up to Department Manager level, explaining complex issues in a straightforward manner
Experience and knowledge of working within a Shared Service environment
Experience in leading small projects and liaising with IT teams

Qr-senior Business Improvement Analyst Resume Examples & Samples

Minimum 5 years of job-related experience required
Thorough knowledge of airport / airline operational methods, procedures and planning requirements
Airport operations and management related experience
Technically IT literate and has proficient knowledge in commercial software applications such as Microsoft Office, Visio, Project, AutoCAD, Adobe and SharePoint

Service Improvement Analyst Resume Examples & Samples

Bachelor's degree in a technical, business, management or engineering discipline, or relevant work experience
3-5 years of relevant experience in a sales or service environment
Motivated, creative self-starter with strong interpersonal skills
Proficient in MS Office suite including Word, PowerPoint, Excel and Visio required
Ability to create business presentations summarizing process analysis and/or recommendations
Ability to coordinate multiple projects/activities of varying sizes and durations
Ability to adjust to changing duties and additional responsibilities per department and company needs
Strong problem solving skills and the ability to exercise sound judgment

Business Improvement Analyst Resume Examples & Samples

Exposure to business process re-engineering or commercial/operational analysis
Relevant tertiary qualifications
Experience working within and leading improvement projects
Working knowledge of business improvement methodologies
Strong collaboration and consultation skills

Senior Category Profit Improvement Analyst Resume Examples & Samples

Conduct rigorous analysis and research, including: competitive benchmarking (space, brands, SKUs), market insights, customer insights (eg, surveys, loyalty analysis), vendor insight (cost structures) and extensive SKU/brand/vendor-level analysis (relative productivity, profitability, brand loyalty, SKU transferability, etc.)
Work with the Category Review team to develop "Ask" materials to be shared with vendors during negotiations
Serve Merchant team as point person for all SKU based analytical research focused on sales and cost
Value savings opportunities during negotiations to support decision-making
Track deals over time to ensure vendors and BJ’s are meeting their deal obligations
Protect against claw-back, ensuring that vendors do not find ways to pull back the value over time
Track vendor cost increases to identify unjustified vendor increases (eg, relative to commodity price movements), and proactively identify decreases due to BJ’s commensurate with commodity price drops
Strong negotiation skills, writing skills, and analytical skills including Excel
Strong communication skills including the ability to translate analytical research into presentations using Microsoft PowerPoint
Ability to manage and prioritize multiple assignments and meet tight deadlines
Understanding of retail merchandising basics
Ability to develop effective working relationships with all levels of Merchandise leadership
Ability to work independently and adapt to changing work priorities
The candidate selected for this position will be a self-motivated, intellectually curious, and high-energy individual who can easily function in a high demand, performance-driven environment

Gross Margin Improvement Analyst Resume Examples & Samples

Developing effective relationships throughout the business and becoming a partner to the sales and marketing teams
Playing a key role in improving existing processes by streamlining where possible and driving integration of processes across the business
Ensuring compliance with global policies and best practices within the business
Responding to ad hoc analysis requests from the business in order to ensure sound financial support for all business decisions
Developing reports to consistently track projects to ensure desired outcomes are being achieved
Supporting overall GMI Projects in planning, tracking and forecasting as required

Business Improvement Analyst Resume Examples & Samples

Proven software development experience with sound knowledge of SQL programming
Accredited Green Belt in Six Sigma preferred but not required
Basic understanding of project management
Ability to deal with complex situations holistically, works with minimal direction on complex tasks, collaborates effectively as part of a team and clearly represents consolidated findings after considered analysis

Performance Improvement Analyst Resume Examples & Samples

Ensure that the solutions produced satisfy the business requirements and achieve the proposed benefits.Identify and propose enhancements as necessary
Participate in peer reviews of work products and deliverables to ensure quality
Lead the implementation and training of systems, tools, processes, and procedures for the lines of business to ensure effective deployment
Assist with the integration of any newly acquired assets with respect to process, procedures, guidelines, systems, and data
Track, manage and report on critical problems/issues resolutions
Participate in and support corporate-wide process and system improvement initiatives
Minimum of five (5) of experience in the analysis and development of business processes and in the writing of functional requirements supporting systems development
Possess a working knowledge of established process development and improvement and Agile systems development methodologies
Strong verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts

Senior Performance Improvement Analyst Resume Examples & Samples

Develop processes, procedures, guidelines and support training to ensure consistent system usage for multiple lines of business
In conjunction with lines of business, research, design, and prioritize the development of systems and reports.Function as the business owner advocate during systems design and development project meetings
Create clear, concise and timely business requirements, including as-is and to-be specifications, process flows, user interface mock-ups, wireframe diagrams and data models
Develop and document the test plans for the solutions produced and facilitate the testing sessions required to ensure these solutions function correctly and meet all planned expectations
Manage requirements for new and enhanced reporting associated with process and system improvements
Maintain consistent data definitions to ensure accurate reporting and analytics
Maintain a strong, collaborative relationship with business and IT partners
Act as liaison to between functional groups and lines of business to understand data and systems interactions
Recruit representatives from the lines of business to serve as subject matter experts (SME’s) for systems enhancement projects.Engage SME team and solicit input throughout design, testing, and implementation project phases
Effectively communicate process and systems changes to stakeholders and end users
Project management support for large corporate initiatives and/or specific business projects
Coordinate and facilitate all project-related meetings with line of business subject matter experts, IT team members, and other Performance Improvement team members
Develop solution and/or product roadmaps with the help of the business and technical teams and analyze the tradeoffs between usability and operational performance needs
Lead or participate on teams for acquisitions, strategic corporate initiatives, process improvement projects, and system initiatives for the lines of business
Demonstrated ability to self-manage multiple concurrent assignments
Mentors Business Analysts to ensure their success
Minimum of five seven (7) + years of experience in the analysis and development of business processes and in the writing of functional requirements supporting systems development
Foundational understanding of the telecommunications industry a plus
Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into business requirements
Understanding of metrics and their use to drive behavior and process change
Knowledge of the Information Systems development process (e.g. Requirements Definition, User Testing, etc…)
Ability to build and maintain relationships across cross-functional teams and to work effectively in a matrix organization
Strong Project Management Skills and Expertise
Ability/Experience to establish priorities, work independently, and proceed with objectives without supervision

Business Improvement Analyst Resume Examples & Samples

Requirements elicitation using a number of different techniques
Requirements analysis using structured techniques
Requirements management (including change management and traceability)
Business Process Design
Ability to produce a number of different analysis deliverables (including requirements specifications, process maps, test cases, impact assessments, options analysis)
Preferred 5 years plus in a hands-on project environment

Performance Improvement Analyst Resume Examples & Samples

Work across functional organizations to identify synergies
Drive performance improvement through improved end-to-end process design and management
Ensure that the organization is structured optimally to deliver efficient and effective solutions to business partners and customers
Drive productivity improvements and reduce non-value adding expense
Promote more effective use of existing tools and processes (and eliminate those that are not used or are ineffectual)
Identify and support the development of new capabilities
Identify and develop metrics to best manage the organization
Facilitate organizational change readiness
Drive and sustain risk and control efforts
Gather, model and analyze data to test hypotheses and size opportunities of major change programs and process improvement projects
Develop and refine recommended solutions to address issues and capture opportunities
Compile presentations to summarize findings/recommendations and take part in syndication process to senior management
Partner with stakeholders in all activities
Demonstrate a strong desire to learn new concepts, tools and business practices by taking direction from managers and senior consultants and following through on tasks and assignments
Support engagements that drive Quality, Cost, Productivity and Service Delivery projects to completion using formal process improvement methodologies such as Lean, Six Sigma and/or Capacity Planning
Drive end-to-end process redesign and performance improvement through the identification and elimination of waste (non-value added activities)
Build organizational capability through strong relationships with internal clients and team members
Use project management skills to break down work into process steps, develop schedules, and work within time constraints
Apply analytical / quantitative approach to problem solving; e.g., organize and analyze data through statistical concepts
Identify key metrics aligned with client initiatives to help establish baselines and estimate appropriate targets
Use strategic thinking and planning skills/abilities to drive innovation
Serve as a Change Agent and contribute to the Continuous Improvement Culture
Bachelor’s degree from a competitive school, demonstrating a strong academic and extracurricular track record
Have experience in strategy, process improvement or reengineering efforts within an operations environment
Experience in financial services operations strategy or consulting highly preferred, but not required
Banking experience within Retail Operations, technology and other support functions preferred but not required
Formal LEAN and Six Sigma training a plus, or demonstrated excellent problem solving and communication skills
Ability to travel as needed (e.g., ranges of 25% to 50%; will vary by project)
Problem solving skills - Candidate must demonstrate end-to-end generalist problem solving skills, including the ability to define and deconstruct problems, identify and prioritize key issues
Analytic skills - gather data, structure and execute quantitative and qualitative analyses, financial modeling, perform competitor/industry research, conduct interviews, synthesize findings, and develop actionable recommendations
Project management skills - Candidate must be able to scope projects, create workable project plans and execute on such plans. The Associate will be staffed on multiple projects simultaneously, so the ability to balance competing priorities and appropriately set expectations is key
Client management skills - Candidate must demonstrate the ability to closely partner with senior and line managers and other stakeholders on projects. Collaboration with business partners will be critical to ensuring successful project delivery
Communications and influencing skills - Candidate must possess excellent written and oral communications skills
Teamwork skills - Candidate must be flexible in his/her work style and be able to work with stakeholders and colleagues at all levels
Must have excellent skills with MS Excel, PowerPoint, Visio or iGrafx and other Microsoft Office applications
Personal traits - Candidate must be a results-focused, highly-motivated, self-starter

Performance Improvement Analyst Resume Examples & Samples

Supports the development, prioritization and execution of performance improvement projects utilizing LEAN/Six Sigma or similar methodologies for all process improvements and related sustainability
Maps key processes and implements value stream analysis (LEAN) to reduce waste, inefficiencies and downtime
Develops Decision Support tools, including MIS, dashboards, Balanced Scorecards and drill-down/roll-up type reporting
Assist Executive Directors and project teams in data collection & analysis, data visualization, as well as preparing regular status updates and progress reports for various Quality and Process Improvement projects
In partnership with Executive Director and project teams, supports implementation of improvement plans and development of process analysis/design following Piedmont’s quality and process improvement roadmap
Maintains library of tools, reports, and research developed/performed by System QPI Promotion Office
Works with Executive Director, Project Management to maintain database of QPI project portfolio

Performance Improvement Analyst Resume Examples & Samples

Identifying & leading business process improvements opportunities
Driving process excellence by leading/coordinating improvement initiatives/projects and implementing proper performance measurement and controls
Ensure comprehensiveness and credibility of quality measures (KPIs) and appropriateness of KPI targets by defining new and optimization existing KPIs
Ensure Customers’ quality expectations are systematically captured and addresses by credible and comprehensive set of metrics
Benchmark performance to ensure best practices in processes and performance
Standardize way of workings across Global Shared Services processes
Building effective networking inside and outside GSS to engage stakeholders in order to drive effective and efficient E2E processes
Ensure responsiveness to any issues and opportunities to meet and exceed stakeholders satisfaction
Promoting continuous improvement culture among T&L GSS employees’ network
Provide Lean/Six Sigma expertise to GSS and the wider organization
Ensure valid, up to date process documentation stored in one place
Being an expert in the area of Order to Cash
Strong knowledge about the area of Order to Cash
2 years of experience in Order to Cash area
Knowledge of process improvement techniques (preferable Lean/Six-Sigma)
Knowledge of project management techniques (e.g. Prince2)
Soft skills enable to understand/clarify customer needs/address them and sell back the results of implemented action
Practical knowledge in using project methodologies
Experience in a multi-cultural environment
Good communication & interpersonal skills
Stress resistance, discipline, dedication
Problem solving oriented

Business Improvement Analyst Resume Examples & Samples

Application of continuous process improvement skills and methodologies to articulate the problem, baseline current state, analyze root cause, recommend improvements, and monitor results
Support the deployment of process excellence across the region through delivery of formal training on Lean and Six Sigma, mentoring projects, leading internal management consulting efforts as identified and as needed
Establish a COPC framework to ensure compliance within all departments and accounts
Collaborate with cross-functional stakeholders to document and analyze current state processes and pain points for critical business workflows
Collaborate with subject matter experts to drive continual process improvements and advise on process management best practices
Perform deep dive data analysis to identify inefficiencies, drive to root causes of inefficiencies, and propose improvement recommendations
Work with cross-functional stakeholders to implement solutions to drive improvements in inefficiencies (updated processes, defining automation opportunities, improving measures and accountability)
Minimum

Business Improvement Analyst Resume Examples & Samples

Great communication skills with the ability to adapt your style and language to suit the audience, whether technical or business
A good understanding of IT principles and best practice
Ability to understand, identify and document waste in a variety of shared service processes
Experience of the management of initiatives involving contributions from multiple teams
An understanding of ERP systems and their core functionality
Broad understanding of technology including networking, servers, VDI, Active Directory and ideally holds certification in one or more of these areas
Familiarity with technology incident management
Experience in 2nd line applications support

Enterprise Improvement Analyst Resume Examples & Samples

A minimum of 2 years applicable professional and consulting experience; Or industry experience in one of the following: High-Tech, Restaurant, Industrial Goods, Auto, Manufacturing, Retail, or Consumer Goods
Previous working experience in China is required
Excellent written and verbal communication skills in English and Chinese is a must
Ability to thrive in a fast-paced, entrepreneurial culture
Excellent written, verbal, organizational and executive level presentation skills
Good synthesis and insights
Responsible, self-motivated and able to work under pressure
Extensive business and financial modeling experience
Commensurate experience in managing single work streams
Proficiency in negotiation
Able to conducts thorough quality reviews of own work along with that of team
Proficient project management skills
Capacity to communicate effectively with engagement leaders and clients
Passion for developing and nurturing relationships with stakeholders while achieving results
Deep understanding of business issues
Advanced proficiency with Microsoft Word, PowerPoint, Access and Excel applications

Continual Service Improvement Analyst Resume Examples & Samples

Compliance with contractual obligations related to account specific Service Improvement process
To lead on all aspects of process management design and customer satisfaction improvement to
Ensure adoption of best practice wherever appropriate
Provide guidance on all aspects of process management and customer satisfaction
Evaluate existing processes using appropriate tools and techniques and methodologies
Oversee the production of written documentation
Maintain the integrity of processes
Design test and map processes to agreed specifications, corporate standards, architecture and methods
Development of appropriate measurement set including application of relevant standards
Recommend process/procedural change
Provide support to clients on aligning technology in support of key programmes
Develop an effective internal and external audit programme
To manage the interface with external assessment bodies and the wider Quality community
Design comprehensive communications to disseminate quality management information across the organisation
Review quality processes and procedures
Act as an escalation point for Quality issues
Lead management reviews, interpret information and make recommendations that form the basis of the review of the Management System

Enterprise Improvement Analyst Resume Examples & Samples

Demonstrates basic knowledge of quality improvement methodology and tools
Applies the CHOP Improvement framework to a process improvement opportunity
Understands the phases of problem definition, data analysis to measure performance, methods to assess and document current state, and change management
Performs most technical aspects of a project, e.g. Process mapping, data collection, and project planning
Assists project team members to develop ideas for change that will result in improvement and the appropriate scale and setting for testing changes
Facilitation:Builds and facilitates improvement teams
Teaching: May assist with formal training on the CHOP Improvement Framework
Patient Safety: Integrates Safe Keeping Behaviors for Error Prevention (SBEP) into one’s own work
Accreditation/Regulatory: Participates in JC mock tracers with mentor
Minimum of 3 year of professional experience in a health care setting
Knowledge of quality improvement, data collection methods, and analytic methods
Certificate in quality management or patient safety is helpful. (CPHQ, CQM, ASQ certification, Six Sigma, Lean)

Performance Improvement Analyst Resume Examples & Samples

Development of Performance Improvement content (project based documentation, best practice playbook, etc.)
Development of standard operating procedures (new and existing)
Development of training (ie, troubleshooting/reference, FAQ’s) material for organizational projects
Create and analyzes monthly, quarterly, and annual reports to ensure progress related directly to organization projects and looking for areas of opportunity for improvement
Assist with other parts of the Performance Improvement Organization on an as needed basis
Assists with and contributes toward development of performance strategies
May assist in training/mentoring other Analysts

Performance Improvement Analyst Resume Examples & Samples

Conducting ongoing reviews of the medical record to monitor the established indicators for important functions identified by the QI/Risk Department to ensure compliance with regulatory agencies standards
Providing a support to the administration and the medical staff, by collecting data on required medical staff measurement and assessment activities. Specifically, the incumbent will function as a clinical expert, clinical resource, consultant, educator, researcher, and special projects coordinator and in compliance with the mission, vision, policies and procedures of the QI/Risk Department and standards of regulatory agencies such as JCAHO, DCRA, NCQA and HCFA
Assistance in the investigation of sentinel and non-sentinel events
Identification of process improvement opportunities to avoid occurrences, reduce reoccurrence, and create / enhance a safe patient environment
Development of educational materials to support the creation / enhancement of a safe patient environment and delivery of quality care
Coordination of implementation and monitoring of corrective actions in process
Initiate infection prevention measures as needed based on evaluation of surveillance data, evidence of an outbreak, observation of clinical practice, or as directed by public health authorities
Act as internal consultant on infectious disease issues related to the design, construction and renovation of the facility
Provides Assistance in collecting data for the team, acting as quality advisor to the committee or PI Team in the use of statistical process tools, problem identification and resolution to ensure achievement of goals and objectives
Assists in the design of PI projects (there is a planned, systematic process to design, assess, measure and improve the performance)
Participates in implementing or recommending the implementation of corrective actions when problem areas and/or opportunities for improvement have been identified
Aggregates and analyzes data using statistical process tools as required
Follows up through monitoring activities to ensure that actions taken are resulting in the expected improvements

Improvement Analyst Resume Examples & Samples

Relevant Tertiary qualification (preferably in Engineering discipline) or high level of relevant experience
Strong analytical skill with A&I experience preferred
Supply chain understanding and knowledge of control processes
Project management and continuous improvement experience
Knowledge of business systems used in Supply Chain Scheduling

Business Performance Improvement Analyst Resume Examples & Samples

Analyze problems and design process improvement solutions
Sysco Corporate, Shared Services or Operating Company experience
Functional knowledge of merchandising, customer service, finance, supply chain, sourcing, and /or category management
PMO methodologies
Experience in the areas of business process review, business process improvement and re-engineering concepts and practices
Experience with implementing improvements for a shared services organization
Experience with process improvement methodologies, such as DMAIC
Experience with designing improvements using SalesForce (Service Cloud, etc)
Training development and delivery
Ability to analyze, design, and document business processes
Plan and manage work independently
Self-starter, highly motivated personality
Ability to maintain effective relationships from Sr. Director to staff level associates
Ability to prepare accurate, effective, complete and easily understood written communication and reports
Speaks and acts with complete honesty and trustworthiness
Owns mistakes and promptly addresses them
Promptly adjusts to new circumstances and modifies approach
Demonstrates openness to changes and new ideas
Demonstrates curiosity and actively seeks to learn and grow
Proactively solicits feedback and acts on it
Challenges status quo; identifies new approaches and spots untapped opportunities
Identifies and demonstrates an understanding of the expectations of customers (internal and external)
Builds strong relationships with customers based on mutual success
Anticipates and confronts issues and problems early-on
Uses facts and selects approaches that will work and have the greatest impact
Delivers results for Sysco overall and for the operating companies
Demonstrates an understanding of the benefits of different mindsets and skills
Proactively initiates connections with key stakeholders and team members. Responds to unexpected problems by encouraging dialogue; avoids volatile reactions and excessive criticism
Communicates ideas clearly and persuasively, adapting style to the situation and audience

Senior Product Improvement Analyst Resume Examples & Samples

Planning, coordination and execution of tasks related to the introduction of new products
Responsible for maintaining specifications in SAP and factory systems
Understanding the primary, secondary and filter manufacturing processes to be able to perform root cause analysis in case of deviations from the indicators related to the product maintenance activities
Graduated from Industrial Engineering, Engineering or Bachelor Degree in Chemistry, Food Engineering or related
Experience preferably have worked in sectors related to Factory, Process Engineering or Quality Assurance
Experience in processes of data analysis and processes will be considered
Technical Skills SAP management, knowledge of development processes and implementation of new formulations

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