House Manager Resume Samples

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O Bergnaum

Omer

Bergnaum

99714 Schaden Mountains

Philadelphia

+1 (555) 946 3661

99714 Schaden Mountains

Philadelphia

Phone

p +1 (555) 946 3661

Experience Experience

Chicago, IL

House Manager

Chicago, IL

Towne-Stoltenberg

Chicago, IL

House Manager

Responsible for key facility management programs including property management, move management, preventative and corrective maintenance
Manage special requests by show leader, patrons, or tour manager
Provides oversight for multiple hospital departments in the absence of unit management. Addresses patient care, staffing, and any other issues that may arise
Supervise ushers in preparation of theatre for event, perform walk-through prior to opening
Manage Administrative Cost Centre and coding/submitting of admin invoices
Manage Mobility Services Program
Manage maintenance and repair for the office and standards for general housekeeping

San Francisco, CA

Back of House Manager

San Francisco, CA

Dietrich-Stiedemann

San Francisco, CA

Back of House Manager

To uphold excellent housekeeping practices to ensure a safe, clean and pleasant working environment and to ‘Work clean, work tidy’ at all times
To instigate and maintain high morale, motivation of team members through leadership, and that teamwork and loyalty develop within the hotel
Flexibility to respond to a range of various work situations
To ensure the hotel’s grievance and disciplinary procedures are followed precisely
Place orders in a timely manner maintaining par stock level
Ensure completion of daily receiving sheet
To mentor an induction schedule for each team member joining the department and follow through and address any issues that arise

present

New York, NY

F&b Hops House Manager

New York, NY

Hayes, Armstrong and Bogisich

present

New York, NY

F&b Hops House Manager

present

Oversees scheduling, breaks, floor plans, training, evaluating, counseling, team members on assigned shift
Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction
Responsible for employee performance (disciplining, coaching, counseling)
Establishes and administers training programs within the assigned restaurant and lounge
Responsible for staff development and training programs
Maintain cost control methods and procedures by monitoring consistent pars and inventory
Exhibits a friendly and helpful and courteous manner when dealing with customers and fellow team members

Education Education

Bachelor’s Degree in Social Work

Ball State University

Bachelor’s Degree in Social Work

Skills Skills

Possesses strong oral and written communication skills to include basic computer and typing proficiency
Ability to maintain professional standards and conduct during stressful and oftentimes emotional situations
Ability to deliver and follow detailed instructions
Ability to use good judgment to simultaneously resolve customer problems and complaints while ensuring University business standards are observed and protected
Ability to work on her/his feet for extended periods without sitting, to open heavy concert hall doors, transport boxes of programs, and to negotiate stairs for access to four levels of seating
Strong attention to detail
Assists with front desk reception duties, greeting guests and teammates in a friendly and professional manner. Front Desk reception duties: greeting guests, assist with properly signing in /out all guests and notifying Teammate of guest arrival
Proven ability to work & lead effectively in a highly diverse campus community
2+ years of experience working with the Developmentally Disabled population in a Residential setting
Ability to operate electronic scanning devices and two-way radios, and to teach others how to operate them

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House Manager, Lighthouse Resume Examples & Samples

Serves as a main point of contact for information and communication for the office
Plans and schedules meetings and appointments with internal and external stakeholders
Partners with the leadership team to establish organization of paper and electronic files within guidelines established by the Legal team related to patents and development of new and innovative process and product
Collaborates with all teams to assist in project coordination, conducts research and disseminates information to facility teammates
Implements policies and procedures for production of documents, filing, ordering of supplies, records maintenance and other clerical services
Greets guests in a professional, friendly, courteous manner
Help to prepare for tours and visits by external vendors and partners
Ensures proper maintenance of general office and break room supplies
Proven ability to participate in highly confidential discussions and maintain the complete trust of all those with whom he or she interacts
Be able to listen to what people are saying (while understanding what people aren’t saying) to identify and address underlying issues. Knows when to escalate critical issues
Ability to develop and maintain strong cross-functional relationships within and outside of the organization
Ability to express complex ideas, prepare reports, make presentations, and write proposals and recaps
Ability to pay attention to detail and to multi-task and prioritize multiple projects while producing quality work and meeting deadlines
Ensure teammate are supported by reliable, well run, and well utilized facilities services
College degree and 5+ years of progressive office management or administrative experience or High School degree/equivalent and 10+ years of progressive office management or administrative experience
Legal background desired
Previous experience with accounting and bookkeeping preferred

Personal Assitant / House Manager Resume Examples & Samples

Keen listener
Dictation skills
Multitasking skills are absolutely necessary
Commitment to the organization and family
Must be fluent in MS Office
4 year college degree is Required

Assistant Back of House Manager Resume Examples & Samples

1 year management experience in a high volume ideally five diamond hotel is mandatory
Previous experience leading a large department is an asset
Degree or Diploma in Hotel or F&B Management is an asset
Service oriented, analytical and detail-oriented
Proven leadership skills with excellent interpersonal and communication skills
Team player with coaching , motivation and training abilities
Problem solver and decision making skills
Proven Human Resources skills
Thorough working knowledge of WHMIS regulations and guidelines
Computer skills (Word, Excel and MS Office software)

Assistant Front of House Manager Resume Examples & Samples

Assist the Front of House Manager to oversee the entire Front of House operation to maintain high standards
Assist the Front of House Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
Assist the Front of House Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures
Previous supervisory experience in Front Office within the hotel/leisure/retail
Excellent grooming standards

House Manager Resume Examples & Samples

Manage Receptionist / Facilities Coordinator : Guest/VIP reception and phone operations
Manage maintenance and repair for the office and standards for general housekeeping
Management representative of H&S Committee and takes part in facility walk-throughs as well is knowledgeable of the building Emergency Response Plan
Key Vendor Account Management (Relationships and payments to key operational vendors as it relates to the upkeep of the office as well as build new relationships with local vendors)
Manages shipping and receiving and transition to iOffice program
Manage Administrative Cost Centre and coding/submitting of admin invoices
Manage Mobility Services Program
Manage and liaise with Baltimore for any escalation of services with the following teams: UA Travel, Corporate Asset Protection, Accounts Payable, House Events & Hospitality and Global IT Service Desk
Manage Sell-In Process as it relates to the operations of booking showrooms and internal office equipment
Manage local office communications
Develop and maintain standard operating procedures
Manage inventory and purchasing processes for all office supplies
Support the sales team for Sample Management/Coordination for Sell In season
Responsible for key facility management programs including property management, move management, preventative and corrective maintenance
Project Manage future space change requirements in order to support team/office growth
Ensure projects run smoothly with key stakeholders
Ensure teammates are supported by reliable, well run, and well utilized facilities services
Ensure company assets are operated and maintained in a cost effective manner while providing a safe, clean, compliant work environment
Collaborate with procurement and property management staff to oversee custodial service providers for Under Armour Canadian Headquarters
Control costs, leverage organization skills, problem solving, and creative thinking to resolve escalated issues, drives continuous process improvement in a dynamic environment
Ensure that all programs comply with regulations related to the operation of the facilities
Personally model and promote safety and customer service
3-5 years’ experience as an office manager preferred
Must have excellent verbal/written and communication skills
Must be detail oriented, people person, able to prioritize tasks, multi-task and able to work under pressure with multiple deadlines
Must be able to problem-solve quickly and efficiently while upholding the image of the Brand
Knowledge of standard business practices

House Manager Resume Examples & Samples

Internal Candidates: Minimum four (4) years clinical nursing required, including minimum two years in critical care. Two to three years of management experience preferred with a knowledge of overall hospital operations. Must possess good judgment. Possess basic communication skills and good knowledge of nursing theory, practice and organizational behavior. Must follow proper lines of authority and be able to listen, plan and problem solve. Must show initiative and accept constructive criticism. Must be capable of evaluating, planning and decision making in order to solve patient related issues and administrative policy
External Candidates: Minimum five (5) years clinical nursing required, including minimum two years in critical care. Two to three years of management experience preferred with a knowledge of overall hospital operations. Must possess good judgment. Possess basic communication skills and good knowledge of nursing theory, practice and organizational behavior. Must follow proper lines of authority and be able to listen, plan and problem solve. Must show initiative and accept constructive criticism. Must be capable of evaluating, planning and decision making in order to solve patient related issues and administrative policy
License & Certification

Museum House Manager Resume Examples & Samples

2 years of experience in customer service, visitor services, or museum work
Proficient in MS Office Suite
Demonstrated high level of attention to detail, and strong organizational skills and ability to prioritize and pursue multiple projects at once
Experience with point of sale (POS) systems

House Manager Resume Examples & Samples

Assists with front desk reception duties, greeting guests and teammates in a friendly and professional manner. Front Desk reception duties: greeting guests, assist with properly signing in /out all guests and notifying Teammate of guest arrival
Builds efficient and effective responsiveness into existing operations and helps define new operational strategies
Manages Facilities Operations for Connected Fitness Headquarters including

Franchised Front of House Manager Resume Examples & Samples

A Minimum of 2 years’ experience as an Front Office/Front of House Manager in a 4 or 5 star hotel of no less than 150 guest rooms (5 star an advantage)
Considered candidates shall be worked in a leadership position within a recognizable luxury hotel brand
Experience of managing a large team an advantage
A diploma or above in a hospitality management or a hospitality based qualification
A strong, yet positive leadership style
Organized and an ability to prioritize their work
An excellent level of written & verbal Italian & English languages
Has an immaculate level of personal grooming & hygiene

Temporary House Manager Resume Examples & Samples

Designate ushers for key positions in theatre; check in ushers as they arrive
Supervise ushers in preparation of theatre for event, perform walk-through prior to opening
Manage special requests by show leader, patrons, or tour manager
Assist Box Office with accessible seating requests from patrons
Meet with Stage Manager, Box Office Manager, and ushers to discuss specific event details/requirements. Act as liaison to police detail and/or Berklee security scheduled for event
Communicate with Stage Manager and security to coordinate opening of the house
Assist with merchandise sales set-up as needed. Act as Berklee representative and settle at end of night with tour manager
Ensure safety and comfort of audience members by preparing house and enforcing proper safety and security regulations and policies
Strong written and verbal skills in order to communicate effectively with the public, staff, promoters and touring personnel
Ability to handle and reconcile money
Proven ability to work & lead effectively in a highly diverse campus community
* Application Instructions Specific to this Position ***

Back of House Manager Resume Examples & Samples

Correct operating of pot-washing machinery and maintain a hygienic working environment in accordance with hygiene regulations and company standards
General cleaning as directed to include sweeping, mopping up, washing up, emptying of rubbish bins and boxes ensuring placement in the correct containers, and ensuring bin area is kept clean and tidy
Observe COSHH guidelines when handling hazardous substances and comply with all aspects of Health & Safety requirements
Overall responsible for Food and Beverage Health and Safety compliance
Ability to work on own or in teams
Previous kitchen experience in similar role
Knowledge of Basic Food Hygiene
Previous experience in Health and Safety
Numerous landmark hotels around the world
More hotels in constructionOffering world-class spasGorgeous golfing destinations

Assistant Front of House Manager Resume Examples & Samples

Ensure regular and VIP Guests are recognised and that the Front of House department operates with a sales attitude and promotes the hotel brand’s loyalty scheme
Monitor the appearance, standards, and performance of the Front of House Team Members with an emphasis on training and teamwork
Conduct monthly communication meetings, in the absence of the Front of House Manager, and produce minutes
Assist the Front of House Manager with staff performance issues in compliance with company policies and procedures
Assist the Front of House Manager with recruiting, managing, training and developing the Front of House team
Previous supervisory experience in Front of House within the hotel business for 2 years
Previous experience in Luxury Hotels

Division Project House Manager Resume Examples & Samples

4 year college degree in engineering, business/marketing, or related discipline
Proven 5+ years minimum industry experience in the electrical distribution industry, preferably in project management
Implement and execute the Project House process
Develop strong relationships with key customers
In conjunction with division purchasing and inventory management, develop on hand inventory strategy for Project implementation needs by branch
Drive compliance to assure customer requirements are fulfilled
Foster teamwork by planning and addressing strategic issues as a team; encouraging collaboration among team members and between teams; and acknowledging and celebrating team accomplishments as it pertains to project management and customer satisfaction
Ensure analysis and recommendations to the customer on project phases, milestones, and overall progress of the project implementation are complete
Complete monthly, quarterly and yearly reports and analysis as requested by management in a timely manner
Develop positive customer relationships, resulting in a high level of customer satisfaction; foster effective team management
Promote products and services, in a positive, responsible manner
Introduce new and/or additional products and services to enhance the client's business usage while meeting the client's business needs via the change control process
Coordination between project managers, quotation specialists, and project coordinators on project requests
Maintain project plans, communicate with team and project management on a regular and timely basis
Facilitate/attend turnover meetings with the pre-sales team involved in the sales cycle
Work with the pre-sales team when necessary to support project management and/or services estimates for new or existing accounts
Provide impact on project budget and budget management
Manage project quality assurance activities
Manage project issues, identification and resolution
Manage project risks
Review and approve project deliverables
Manage and coordinate Commercial and Industrial quotation strategy for Switchgear, Lighting and MCC within the Division

Club House Manager Resume Examples & Samples

Directs & oversees all aspects of food and beverage operations including restaurants, banquets, catering & kitchens
Manages all f&b outlets to exceed member service expectations, business plan and financial goals
Leads, directs, trains, coaches & recognizes department managers and associates
Oversees menu preparation, inventory control, business volume, payroll & other expenses, vendor relations, safety & adheres to policies and procedures
Bachelor's degree and five or more years of experience
Prior experience in a similar private club environment, renovation or new build restaurant experience
Exceptional member service and associate leadership skills, administrative skills and computer proficiency required

Senior Front of House Manager Resume Examples & Samples

Our ideal candidate will be educated to A’ level standard or equivalent with previous experience within the leisure/entertainment/hotels industry at management level
You will be used to leading from the front, confident enough to make informed decisions
You will be strategic in your approach, planning for arrivals in advance of their stay to ensure a smooth Check In/Check Out Front of House experience
You will have excellent interpersonal, communication and motivational skills with a positive and encouraging attitude
To succeed in our fast paced environment working within such a diverse team of people you will be a self-starter with a keen eye for detail, inspiring those around you to achieve their goals
You will be smart and approachable, have proven experience in front line customer service, a true people’s person, willing and able to roll up your sleeves and get stuck in
You will be positive and engaging and will have true passion to grow within Merlin & further your career
Ideally you will have experience of Microsoft packages including Outlook, Word and Excel,
Experience of Opera PMS would also be an advantage

Club House Manager Resume Examples & Samples

Provides exceptional member relations including initiating new relationships, learning member preferences and expectations, approaching members to build rapport
Participates in the day to day service of all F&B operations including all hours of operations
Manages and conducts ongoing manager and staff training to include but not limited to member service and food and beverage service training, train the trainer programs, safety and other training programs
Assists Assistant General Manager with monitoring the performance and success of the Director of Catering, Catering Manager and Social Director to ensure performance and production goals are achieved and member satisfaction is maintained at the highest level
Manages dining reservations/concierge and card/locker room operations to include improved and expanded services, member service, staffing, and training
Monitors business volume forecast in each department and advises changes to plans or programs, in areas of manpower, productivity, COS, operating costs and other elements
Executes inventory control and calculation for monthly analysis and reconciliation. Identifies opportunities to control food costs, beverage costs and other expenses
Monitors labor costs making adjustments as needed. Oversees payroll system and provides daily payroll analysis
Participates with the AGM, Executive Chef, Food and Beverage Managers and Catering Managers in the creation of menus to entice variety of appetites including restaurant and banquets while incorporating a menu pricing structure that will support the bottom line goals
Directs ordering amounts, timing of orders, receiving, invoice settlement, accuracy and approval, storage temperatures in all areas
Continually researches vendor opportunities, pricing, service, and evaluates vendor relationships to the benefit of the facility
Makes recommendations on catering policies and pricing and may carry out planning, production and closure of all events
Works in concert with the Director of Engineering to ensure proper maintenance, AC temperatures, interior landscape and cleanliness
Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems

Group Home House Manager Resume Examples & Samples

Oversees the day-to-day management and supervision of the group home
Trains, coordinates, and supervises activities of residential specialists
Assists in the direct care and management of group home residents as specified in Individual Service Plans
Provides supervision, safety and crisis management for residents
Responsible for compliance with licensing authorities
REQUIRES minimum of two years of related experience with children, adolescent and young adult population
Child/Adolescent development experience REQUIRED
Current Virginia driver's license with good driving record, CPR certification, First Aid certification, medication administration certification, restraint training
Must be able to lift and carry up to 50 pounds
Must live in Richmond city or surrounding areas
Alternating on-call duty is REQUIRED

Assistant Front of House Manager Resume Examples & Samples

To display a pro-active and innovative approach to skills development and standards enhancement with your team
Ensuring the Arora standards and quality service levels are managed through the Front Office Team
Actively be involved in internal promotion such as room Upsell, F & B promotions and personally demonstrate through leading by examples
To support with initiative and commitment the overall objectives of the business in terms of revenues, costs and team work – whilst developing your personal competency levels
Ensure that staff has good knowledge of rates, market segments and hotel promotions
Continuously analyze actual standards observed against department/brand standards. Demonstrate a pro-active approach to delivering company and operational standards and actively challenge deviation
Manage and oversee all groups and delayed flight arrivals and associated administration
Ensure all necessary administration work is completed in a timely and accurate fashion
Plan ahead and manage the occupancy according to guest requirements and availability
Manage on going key-client relationships to optimise potential
Analyse and act upon results from Balanced Scorecard and System audits – Trip Advisor and TrustYou
Ensure that Sofitel Brand Standards are correctly applied
Accountable to ensure that all H&S, EMS, Licensing, Food Safety and Security requirements in to practical and workable systems and processes
Implement systems and processes for effective delivery against legislative requirements
Manage and monitor and on going programme of Risk Assessment
To attend meetings and training’s when requested
Undertake evening and weekend duty / Duty Managers shifts as requested
Ensure exemplary levels of guest service are consistently maintained
To maintain impeccable standards of appearance and grooming, wearing the company uniform and badges at all times
To be aware of fire procedures, the operation of fire fighting equipment, and evacuation procedures

Front of the House Manager Resume Examples & Samples

Ensures that the team has the capabilities to meet expectations
Leads by example demonstrating self-confidence, energy, passion and enthusiasm
Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them
Publishes all Guest Feedback results in a timely fashion including all Guest forms, comment cards, Mr. BIVs and guest letters with support from the DOQ
Communicates/updates all goals and results with all team members
Meets with Leaders frequently on a one-to-one basis and keeps permanently connected to the rest of the team to collect and give feedback
Plans, organizes and executes continuous development of Soft Redo Program and CARE
Controls, organizes the permanent compliance of the Rooms Matrix and standards as per Ritz-Carlton requirement
Provides excellent customer service by being and permanently meeting with our guests
Takes proactive approaches when dealing with guest concerns or complaints
Ensures all team members meet or exceed all hospitality requirements to create Ritz-Carlton guests for life
Supports required biannual Marriot Brand Standard Audit conducted by the Director of Quality and the Director of Operations
Full compliance of all Corporate Audits and Mystery Shops ( FHR, BARE)

House Manager Resume Examples & Samples

Work requires previous experience in a front of house theatre or event staff position
Work requires basic mathematical knowledge and ability to interpret diagrams generally acquired through a high school education
Ability to lift items up to 50 pounds
All House Managers are required to wear business casual attire, black in color
Schedules are done on a monthly basis
Work schedule consists of primarily evening and weekend hours
Applicant must have flexibility to adhere to that type of scheduling

Back of House Manager Resume Examples & Samples

To mentor an induction schedule for each team member joining the department and follow through and address any issues that arise
To ensure that productivity levels are optimised through close supervision, correct scheduling of staff and holiday planning
To identify the training requirements, organise and follow through the on the job training for the department, in close liaison with the Executive Chef
To constantly monitor and check the personal hygiene and appearance of all staff at all times as well as ensuring that staff are trained to be respectful and disciplined towards colleagues, the hotel, equipment and materials
To instigate and maintain high morale, motivation of team members through leadership, and that teamwork and loyalty develop within the hotel
To attend departmental meetings when and as required
To ensure the hotel’s grievance and disciplinary procedures are followed precisely
To be fully aware and comply with all statutory requirements on health and safety and all aspects of the hotel’s Health and Safety Policy
To uphold excellent housekeeping practices to ensure a safe, clean and pleasant working environment and to ‘Work clean, work tidy’ at all times
To be responsible for implementing hygiene and cleaning plan that ensures all areas are cleaned on a day-to-day basis as required. Any discrepancies should be reported to the Executive Chef
Submit data to the Finance team for the PSL Flash
Ensure monthly stock takes are completed
Ensure completion of daily receiving sheet
Ensure all delivery notes and invoices received at the back door are passed through to accounts in a timely manner
Place orders in a timely manner maintaining par stock level
Ensure inter-hotel costs have been transferred to the relevant departments
To ensure proper care for all furniture and fixtures within the back of house. Malfunctions should be reported to the Executive Chef on a daily basis and followed up
To suggest necessary inclusions for the capital budget to the Executive Chef, with justifications of suggested purchases
To ensure that the right equipment is in excellent condition in the right place at the right time
Responsible for daily cleaning of all areas around the refuse collection and to ensure that all packaging is crushed and handled safely using the compactor to reduce environmental impact from the hotel wastage
To ensure the timely removal and cleaning of operating equipment from the various areas
Act in accordance with fire, health and safety regulations and follow the correct procedures when the situation arises
To carry out additional tasks as instructed and by reasonable request from the leadership team
Adhere to all policies and procedures as outlined by the hotel
Be an active colleague of Fairmont St Andrews team in our brand promise of ‘Turning Moments into Memories’ for our guests

House Manager Resume Examples & Samples

Contributes to a healthy hospital atmosphere by using conflict resolution skills, and participating in team problem-solving efforts
Enhances the image of Mercy Hospital and Medical Center, and promotes the image of nursing
Maintains own personal professional growth and development by seeking out educational opportunities, maintaining skills, reviewing the professional literature on a regular basis and participating in professional organizations
Carries out other duties related to patient care and departmental operations as assigned
Current licensure as RN in the State of Illinois
Bachelor's degree in Nursing required
Must have five or more years of clinical experience with at least two years of management/supervisory experience or demonstrated leadership skills
Experience in Human Resources management required
Skills in clinical decision making, communication, and quality improvement
BLS, ACLS within 6 months of hire

House Manager Resume Examples & Samples

Supervise and direct the work of the part-time house cleaners
In between scheduled house cleanings, perform general household cleaning as needed, including: making and changing beds, vacuuming, sweeping, dusting, cleaning bathrooms, and general straightening and tidying
Provide staffing for Hart House events which are coordinated by the Office of Special Events & University Ceremonies and Development and Alumni Affairs and hosted by the President and his/her spouse. Responsibilities may include helping to coordinate event logistics, supervising the arrival and set-up of catering staff and post-event clean-up, greeting and assisting guests, and other related tasks associated with entertaining
Set-up refreshments and serve as a greeter to guests arriving for meetings and other gatherings for which catering services are not utilized
Provide household assistance for the President and his or her spouse, including grocery shopping as requested, running errands, etc. The House Manager will maintain an account of funds to cover related household expenses including supplies, and will provide quarterly expense reports
Troubleshoot maintenance problems in the residence and on the grounds; initiate requests for work to be performed by maintenance personnel; oversee maintenance personnel working in the residence and on the grounds
Weekly watering and maintenance of house plants and watering of outdoor terrace planters, as needed. * Prior to scheduled events, and as needed, tidy the exterior areas of the residence, including sweeping and removing leaves, as needed, from terraces, walkways and parking areas; removal of litter or yard debris from around the residence and along the drive
Perform other tasks incidental to the responsibilities described herein

House Manager Resume Examples & Samples

A high school diploma or GED
Three years of experience working in a substance abuse treatment environment with a focus on offender issues (i.e., trauma, domestic violence; mental health treatment; re-integration) which included two years serving in a supervisory role
Bachelor’s degree in counseling, human services, or closely related field
Experience working in a therapeutic community
Experience providing group and individualized clinical care for adult clients in a substance abuse treatment environment

House Manager Resume Examples & Samples

Be on radio at all times and supervise correct radio etiquette by usher staff
Enforce all theatre policies regarding photography, food & beverages, smoking, etc
Trouble-shoot any problems or audience complaints
Manage emergency situations, such as medical emergency or house evacuation
Document all incidents, emergencies, or maintenance problems with an incident report, accident report or work order
Supervise the ushers in the closing of the theatre and secure the building upon leaving
Supervisory/Management experience; strong leadership skills
Event security/ crowd control experience and training
Experience working in a theater setting; familiarity with theater operations
Customer service experience; tact and diplomacy, grace under pressure

Assistant House Manager Resume Examples & Samples

Experience in: working at ASU Gammage in the front of house; providing customer service to a diverse population, including conflict resolution with respect; communicating verbally to large groups
Demonstrated knowledge of the performing arts
Evidence of effective verbal and written communication skills
Valid US driver’s license

House Manager Resume Examples & Samples

Keep house and equipment clean and sanitary
Collect and sanitize eggs in order to provide clean SPF eggs for sale
Responsible for basic maintenance
Monitor flock for health issues and report concerns to Farm Manager
Perform blood draws weekly
Maintain biosecurity, and follow biosecurity regulations
Monitor and maintain feeders, waterers, medicators, house temperatures, bird weights and condition
Assist in training new hires
Ensure the humane care of the birds during all phases of the life cycle
Perform bird sales as requested

Olin House Manager Resume Examples & Samples

Must be able to comfortably lift 25 lbs
Discerning eye for aesthetics and details
Managed and maintained a public or private residence
Demonstrated success working independently
Excellent communication and social skills
Professional, astute, and welcoming demeanor
Exhibits discretion
Good at on-the-fly problem solving and multi-tasking
Appreciation and interest in the domestic arts
Comfortable in formal social settings
Spirit of teamwork with colleagues
Participated in planning, staffing, and/or catering events
Knowledge of housekeeping techniques and equipment
Fluent in office software including email and calendar, Microsoft Word and Excel

Back of House Manager Resume Examples & Samples

Responsible for Back of House Department and ensuring consistent high standards
Manage, train and develop the Back of House team
Ensure crockery, cutlery and glassware are ordered and controlled in line with business levels for both conferences/events and transient customers
Control stock levels and complete stock takes to ensure minimum stock losses
Manage stock ordering to ensure par levels are maintaines
Understand stock loss occurrences and implement measures to prevent losses
Ensure back of house areas are maintained to the highest cleanliness standards
Raise all purchase orders in line with business forecasts and reconcile invoices regularly
Liaise with suppliers to ensure best quality products are received within budget
Manage forecasts, budgets and capital equipment requests
Work with all departments, including finance, to ensure good working relationships
A baseline understanding of IT systems
Ability to work under pressure on own or in teams
Flexibility to respond to a range of various work situations
Previous experience in same or similar role>
Experience in hotel/leisure industry Previous experience in the same or similar role as well as experience in the hotel or leisure industries is a plus

House Manager / Lead-group Home Resume Examples & Samples

Supports the day to day operations in compliance with regulatory requirements
Builds and maintains relationships with families, Regional Centers, and regulatory agencies
Prepares incident reports for both internal and external agencies as needed
Works with Program Director/QIDP to oversee and provide consumer care and supervision, as needed

Assistant House Manager / Performing Arts Resume Examples & Samples

Assists the Associate House Manager and the House Manager in the coordination of client services for events, contractual and front of house requirements for Wharton Center and rental events, including University services to include custodial, grounds, physical plant and department of Police and Public Safety
Recruits, hires, trains, schedules, evaluates, promotes, disciplines and terminates student employees
Assists in implementing policies and procedures including safety requirements for all front of house activites
Assists with departmental billing, ancillary income deposits and estimates for rental events.Provides usher payroll and ancillary income reports for internal accounting department
Assists the House Manager with catering and refreshment services throughout the buildings
Assists in day to day front of house operations
Assists in front of house maintenance, repairs and building updates
Responds to patron complaints as necessary
Assist in meeting ADA requirements for patrons
Requisitions supplies, equipment and services for department

Cowles House Manager Resume Examples & Samples

Supervises and coordinates the use of Cowles House including responding to inquiries, and scheduling events in coordination with the President's Office scheduling process
Processes, maintains and reconciles payroll and budgets for Cowles House accounts including monitoring/reconciling expenditures, processing regular and student pay, identifying irregularities and taking corrective action
Develops menus, room setup, style of service and determines protocol in conjunction with Housing and Food Services for special entertainment events and family meals
Initiates requests for and oversee services to the house including catering, security, interior design, maintenance and grounds
Initiates written correspondence to confirm events, attendance and arrangements related to Cowles House events
Supervises and coordinates the flow of service during Cowles House events (Note: the role is "behind the scenes" during events, and not that of a participant in events)
Develops office procedures and maintains Cowles House records including computer record system for Cowles House events, files, and accounting
Supervises support staff to ensure smooth day-to-day operation of Cowles House including housekeeper, student employees and cook. Housing and Food Service personnel will provide the technical assistance needed on food service matters
Monitors and controls food, beverage, equipment and furnishings inventories
Hires, processes and trains regular and student staff as needed
Consults with Campus Parks & Planning on the continuous improvements of the Cowles House grounds and exterior maintenance; included in this - overall landscape design, planting selections and varieties, yearly color schemes for annuals and perennials, and planting schedules
Acts as a liaison to Physical Plant Engineering Services and staff architects on Cowles House construction projects, i.e., deck enclosure project - this includes design work, alterations to existing structure - electrical, plumbing and heating needs, budget and production costs
Acts as a liaison to the University Sanitarian/Inspector, state and local public health officials
Acts as a liaison to major donors and distinguished guests to Cowles House; providing guest services and specialized services - transportation needs, dietary needs and meal preparation, overnight accommodations - providing that perfect touch for the guest(s)
Remains on-call to the First Family - personal needs, house structural problems, special events and meetings, and last minute issues

House Manager / Performing Arts Resume Examples & Samples

Coordinates and manages all client services for events, contractual and front of house requirements for Wharton Center and rental events, including University business working with custodial, grounds, physical plant and department of Police and Public Safety
Oversees catering and refreshment services throughout the buildings
Prepares departmental billings for services rendered to internal accounting department for final processing. Provide cost assessments for Wharton events and as requested by users
Develops and implements policies and procedures including safety requirements for all front of house activities
Oversees and manages all ancillary income sales including: gift shop, food services including receptions, concessions and merchandise sales. Assists the Director of Operations with departmental budget development
Interviews, hires, schedules, evaluates, disciplines and terminates regular and student employees
Oversees day-to-day front of house operations; and maintenance, repairs and building updates
Respond to patron complaints as necessary and ensures that ADA requirements for patrons are met
Strong background in food operations
Familiarity and experience with all aspects of event production
Basic accounting procedures
May require valid vehicle operator's license where needed to perform duties of the position
Other skills and/or physical abilities required to perform duties of the position

House Manager Resume Examples & Samples

Provides oversight for multiple hospital departments in the absence of unit management. Addresses patient care, staffing, and any other issues that may arise
Assumes responsibility for supervision and administrative decision making for the care and coordination of nursing and patient care services during the evening, night, weekend, and holiday shifts
Ensures that hospital policies and procedures are followed
Participates in patient care as part of an interdisciplinary team
Actively participate in professional growth, development opportunities, keep current in field
The above is intended to describe the general nature and level of work performed by people assigned to this classification; it is not to be construed as an exhaustive statement of duties, responsibilities or qualifications for people so classified, and it is not intended to limit or modify in any way, the right of any supervisor to assign, direct and control the work of employees under his/her supervision
Three years of relevant nursing experience, with at least 2 years clinical practice in acute care setting

F&b Hops House Manager Resume Examples & Samples

Responsible for supervising and managing staff in the F&B FOH department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives
Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager
Responsible for staff development and training programs
Maintain cost control methods and procedures by monitoring consistent pars and inventory
Maintain established quality assurance procedures to ensure acceptable health department and customer service standards
Oversees scheduling, breaks, floor plans, training, evaluating, counseling, team members on assigned shift
Exhibits a friendly and helpful and courteous manner when dealing with customers and fellow team members
Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage Department for which this position is responsible
Establishes and administers training programs within the assigned restaurant and lounge
Maintains strict confidentiality in all departmental and company matters
Provide positive communication and use Red Carpet Service skills with every patron and co-worker
Perform duties in a safe manner; report any potential safety hazards to management staff
Perform any reasonable, temporarily assigned job duties outside the position’s job description where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service
Determines work procedures and expedites workflow
Read, write legibly, understand and speak English
Able to tolerate second-hand smoke, noise, bright lights
Able to work at a fast pace in often crowded/noisy environment
Must meet professional appearance standards as prescribed by company policy
Bachelor’s Degree (B.A./B.S.) or equivalent from four year college or university; or four years related supervisory or managerial experience and/or training; or equivalent combination of education and experience. Previous supervisory experience in a full service or high volume restaurant preferred
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Cast Member is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The Cast Member is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear
The Cast Member must be able to lift and/or move up to 50 lbs

House Manager Resume Examples & Samples

Ensure a quality theatrical experience by providing a high level of customer service to patrons of the NCPA
Ability to work in a team-oriented environment that requires individual thought and initiative
Ability to work on her/his feet for extended periods without sitting, to open heavy concert hall doors, transport boxes of programs, and to negotiate stairs for access to four levels of seating
Capable of facilitating the interactions of diverse needs of a complex organization
Ability to maintain professional standards and conduct during stressful and oftentimes emotional situations
Ability to deliver and follow detailed instructions
Possesses strong oral and written communication skills to include basic computer and typing proficiency
Ability to accept and successfully complete specialized training
Thorough knowledge of simple set-up, adjustment, and operational procedures of work-related equipment
High School diploma or GED equivalent
Experience in customer service
Flexibility in schedule - will be required to work evenings and weekends
Familiarity with Microsoft Office Suite
Ability to lift up to 50 lbs. and navigate stairs
Ability to operate electronic scanning devices and two-way radios, and to teach others how to operate them
Ability to use good judgment to simultaneously resolve customer problems and complaints while ensuring University business standards are observed and protected
Advanced degree in a related field
Previous professional experience with a performing arts organization
Previous professional experience in a university setting
Strong working knowledge of Front of House management
Experience working with large volunteer groups
Creative, energetic and passionate about the performing arts
Cover Letter