Hotel Supervisor Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the hotel supervisor job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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A Raynor

Alexandrine

Raynor

8107 Mattie Ville

Houston

+1 (555) 310 8824

8107 Mattie Ville

Houston

Phone

p +1 (555) 310 8824

Experience Experience

Chicago, IL

Hotel Supervisor

Chicago, IL

Lang-Dickinson

Chicago, IL

Hotel Supervisor

Attend staff meetings and pass on any pertinent information to cast members
Conducts pre-shift meetings to discuss any new issues, events, policies, or problems
Promotes a positive environment to achieve job satisfaction for all cast members
Posts room occupancy/revenue records
Checks and counts linens and supplies
Receives deliveries and counts inventory of all items
Records inspection results and notifies cast members of inadequacies

present

San Francisco, CA

Hotel Supervisor

San Francisco, CA

Lemke-Bernhard

present

San Francisco, CA

Hotel Supervisor

present

Works with other supervisors on establishing and drafting, training manuals, customer service programs, and policies and procedures for all tasks performed
Performs duties in a safe manner; report any potential safety hazards to management staff
Makes constant observation of cast member performance in all of hotel areas to assure excellent customer service levels
Trains new cast members and provide recurrent training for existing cast members
Completes performance evaluations in a timely manner
Provides leadership and direction for all hotel cast members to ensure the highest level of customer service
Controls room inventory, cashier transactions, and department coordination on a daily basis

Education Education

Associate’s Degree

Texas A&M University

Associate’s Degree

Skills Skills

Excellent communication and interpersonal skills with the ability to interact with many types of personalities
Able to serve as a Leader-On-Duty in the absence of the General Manager
Able to tolerate second-hand smoke, noise, bright lights
Able to manage time, people and resources to make progress and complete multiple assignments under tight deadlines
Able to work at a fast pace in often crowded/noisy environment
Able to operate various hotel operations systems to maximize results
Able to work productively, independent of direct supervision or guidance
Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas
Able to provide leadership and supervision for multiple departments
Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner

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Hotel Supervisor Resume Examples & Samples

Must be able to read, write, understand and speak the English language
General knowledge of cleaning chemicals and their safety preferred
Must be able to lift up to 20 pounds and carry up to 10 pounds
Must be able to spend the majority of the day walking, twisting, bending, pushing and pulling
Strong attention to detail required
Must be able to work under pressure and simultaneously prioritize multiple projects
Must be capable of working in a fast paced environment with multiple interruptions
Excellent communication and interpersonal skills with the ability to interact with many types of personalities
Obtain any locally required certifications as needed

Hotel Supervisor Resume Examples & Samples

1-2 years’ experience in a supervisory role
Must have good organizational and time management skills
Must be able to communicate clearly and effectively both orally and in writing
Must possess strong attention to detail
Able to provide leadership and supervision for multiple departments
Able to work productively, independent of direct supervision or guidance
Effectively respond to and handle situations in the event of an emergency
Able to operate various hotel operations systems to maximize results
Able to recognize and make sound decisions when improvements of process or procedures are needed
Able to serve as a Leader-On-Duty in the absence of the General Manager
Able to manage time, people and resources to make progress and complete multiple assignments under tight deadlines
Obtain any locally required certifications

Hotel Supervisor Resume Examples & Samples

Provides leadership and direction for all hotel cast members to ensure the highest level of customer service
Handles guest concerns and complaints, ensure guest comfort and satisfaction
Trains new cast members and provide recurrent training for existing cast members
Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment, and travel directions
Controls room inventory, cashier transactions, and department coordination on a daily basis
Maintains adequate supplies and inventory of all necessary items for hotel operations
Prepares schedules to staff Front Desk, Wardrobe, Call Center, and Housekeeping accordingly, accommodating business demands
Produces specific reports for Hotel Manager with all needed materials/data
Attend staff meetings and pass on any pertinent information to cast members
Conducts pre-shift meetings to discuss any new issues, events, policies, or problems
Promotes a positive environment to achieve job satisfaction for all cast members
Takes appropriate steps to maintain Hotel security and safety
Posts room occupancy/revenue records
Checks and counts linens and supplies
Receives deliveries and counts inventory of all items
Reports needed maintenance
Records inspection results and notifies cast members of inadequacies
Runs the daily credit authorization reports, and follow up on any discrepancies
Assigns daily batch numbers and prepare a batch log
Prepares daily telephone statistical reports
Adjusts group allocations in reservation system as required
Maintains attendance and payroll reports
Promotes future sales through contact with guests
Tracks daily and monthly merchandise sales
Monitors and control inventory level of uniforms for each department
Reviews uniforms for each position, places orders, tracks distribution and receipt of uniforms
Keeps constant contact with departments as to uniform needs and/or any changes which may be required
Completes inventory monthly charging departments as required from stock distribution
Works with other supervisors on establishing and drafting, training manuals, customer service programs, and policies and procedures for all tasks performed
Handles groups, junket transactions, and check-ins accordingly in timely manner
Coordinates with other departments as needed
Makes constant observation of cast member performance in all of hotel areas to assure excellent customer service levels
Completes performance evaluations in a timely manner
Provides positive communication and use Red Carpet Training skills with every patron and co-worker
Performs duties in a safe manner; report any potential safety hazards to management staff
Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service
Read, write legibly, understand and speak English
Must meet professional appearance standards as prescribed by company policy
Bachelor’s degree (B.A.) from four-year College or university preferred; or one to two years related experience and/or training; or combination of education and experience