Stewarding Supervisor Resume Samples
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Stewarding Supervisor Resume Samples
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QD
Q Dare
Quentin
Dare
123 Kian Burg
Los Angeles
CA
+1 (555) 564 7401
123 Kian Burg
Los Angeles
CA
Phone
p
+1 (555) 564 7401
Experience
Experience
Boston, MA
Stewarding Supervisor
Boston, MA
Dare-Hills
Boston, MA
Stewarding Supervisor
- Assist in performing employee performance evaluations and make recommendations on employee performance ratings
- Manage the Stewarding team to include efficient staffing, team member development and training, performance management and policy enforcement
- Monitor performance of the stewards and provide direction and recommend corrective action. Report issues to management
- Provide functional/operational support to work area as essential personnel during times of emergency, catastrophe, inclement weather, etc
- Work with F&B Service leaders and F&B Preparation leaders to establish logistics for great delivery and service of food and beverage
- Perform walkthrough with Assistant and Chief Steward on a regular basis
- To communicate positively with staff, colleagues and your Outlet Manager to ensure effective teamwork and high morale
Detroit, MI
Overnight Stewarding Supervisor
Detroit, MI
Hansen LLC
Detroit, MI
Overnight Stewarding Supervisor
- Determines work procedures, prepares work schedules, and expedites workflow
- Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures
- Studies and standardizes procedures to improve efficiency of subordinates
- Responsible for all personnel under his/her supervisor
- Safely utilize and store all cleaning compounds, chemicals, and materials including soaking solution utilizing the correct protective clothing
- Reviews and reinforces operating procedures with his/her shift
- Resolves associate issues
present
Chicago, IL
Senior Stewarding Supervisor
Chicago, IL
Larson and Sons
present
Chicago, IL
Senior Stewarding Supervisor
present
- Flexibility to respond to a range of various work situations
- Support the Team Members in training and development
- Report faults, misused or damaged equipment issues to the Managers, Executive Chef, and/or Chief Engineering
- Assist in the location, movement and storage of operational equipment
- Coordinate the daily pot-wash and dish wash responsibilities
- Ensure the correct PPE is in place and guidelines are adhered to
- Ensure machinery is operated properly, efficiently, safely and in accordance with the hotel's Health and Safety Manual
Education
Education
Bachelor’s Degree in Hotel
Bachelor’s Degree in Hotel
Seton Hall University
Bachelor’s Degree in Hotel
Skills
Skills
- Strong command of the English language
- Ability to work under pressure on own or in teams
- Excellent organisational and planning skills
- Some knowledge of Microsoft Word and Excel programs
- Ability to complete tasks with minimal supervision
- Able to work individually and as a team
- Able to prioritize work load
- Good communication skills
- Ability to work under pressure
- Ability to work on their own or in teams
11 Stewarding Supervisor resume templates
Read our complete resume writing guides
1
Stewarding Supervisor Resume Examples & Samples
- Consistently offer professional, friendly and engaging service while supporting fellow Colleagues
- Train and supervise the Stewarding team in following policies and procedures
- Assign colleagues their duties
- Minimize loss and breakage of china, glassware and silverware
- Provide fast efficient guest service and respond quickly to customer requests
- Ensure Kitchen Colleagues have dishes/silverware as required
- Review banquet event orders and ensure all set-ups and supplies are in place
- Ensure all equipment is in working order and report any items in need of repair
- Following all safety and sanitation policies
- Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
- Previous experience in a Stewarding environment preferred
- Valid Alberta drivers license required
- Knowledge of chemicals and sanitation preferred
- WHMIS and First aid certified an asset
- Ability to work well under pressure in a fast-paced environment
2
Stewarding Supervisor Resume Examples & Samples
- Take responsibility of the stewarding operation acting as a partner to the Chief Steward, Assist Chief Steward and Supervisor
- Assisting colleagues, steward management and culinary team to work to their greatest ability. Provide assistance to the kitchens for plate up, doing whatever it takes to delight the guests
- Collectively achieve goals and missions required for the stewarding department
- Support the company philosophies
- Assist kitchens when necessary
- Organization of china, glasses, silverware and hollowware from the outlets and main storage
- Provide enough equipment (china, glasses, silver) to the outlets and banquets for their operations
- Work with and fully understand chemicals and other hazardous supplies
- Ensure that all areas supplied with a sufficient supply of paper, detergent products
- Maintain and clean all waste removal areas including dustbins, trolleys and equipment in accordance to HACCP and Group regulations
- Know and apply ability to operate kitchen equipment safely and properly in the kitchen
- Constantly strive to reduce energy consumption through awareness
- Uphold Kitchen cleanliness and hygiene of your kitchen and follow HACCP program as lead by Hygiene Officer, including physical cleaning of areas as required
- Report for duty in the assigned outlet with correct uniform in a timely manner
- Report and handle any accident immediately, no matter how minor
- Respond properly in any hotel emergency or safety situation
- Perform other task or projects as assigned by hotel management and staff
- Work flexible hours as hotel business changes
- Assist and provide equipment for any banquet function
- Assist and help banquet/ garde-manger kitchen to plate up
- Create a good relationship with all the employees and managers
- Inventory of china, glasses, silverware and hollowware from the outlets and main storage
- Provide sufficient quality equipment (china, glasses, silver) to the outlets and banquets for their operations
- Inventory, purchasing and control of the chemicals supplies
- Pro-actively commit to energy saving practices
- To work close with the Casual Labor Steward together
- Ensure adherence to Fairmont’s Code of Ethics
- Support Hotel Committees
- Support Service Plus Recognition Program
- Ensure Employee engagement Survey Goals are met
- Ensure grooming standards are met
- Strive to exceed guest expectation and take the culinary team going from good to great. Always act in a professional manner using the company’s Mission, Vision and Values
3
Stewarding Supervisor Resume Examples & Samples
- Responsible for supervising the stewarding operation during shift and for cleaning and maintaining food and beverage premises to high hygienic standards
- Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures
- In absence of Manager conducts shift briefings to ensure hotel activities and operational requirements are known
- During the shift, oversees the preparation of kitchen equipment for use
- Supervises the receiving and storage of kitchen goods
- Good verbal & written English is a plus
4
Stewarding Supervisor Resume Examples & Samples
- Coordinate and direct work on assigned shift to ensure the organization, sanitation, inventory and control of all cookware, china, glassware, and silverware items
- Supervise dishwashers on assigned shift and ensure dishes, pots, pans, flatware and other kitchen items and utensils are cleaned in an appropriate and timely manner
- Ensure all dishwashing machinery is operated in accordance with manufacturers operating instructions and properly cleaned at the end of the day/shift and is serviced periodically
- Demonstrated knowledge of kitchen sanitation standards
- Experience with kitchen/dishwashing machinery
5
Stewarding Supervisor Resume Examples & Samples
- Supervise maintenance of service standards during the operations
- Assist in developing duty roster and station plan
- Check on guests’ satisfaction and proper handling of feedback and follow-up
- Keeping track of service’s operating cutleries and crockery to ensure par level for smooth operations
- Responsible for raising stewarding Chemical & Operating Equipment requisition form
- Monthly stock takes of the stewarding equipment, store par, with reference to checklists issued by the stewarding department and cost control respectively
- Maintain all operating equipment and raise Engineering work order and co-ordinate damaged items for repair
- Ensure execution of service standards during operations and give training and guidance
- Assist Kitchen, Food & Beverage Outlets in their operations within peak times when needed
- Assist Chief Steward and carry out requests made by the management Ensures proper sanitation standards are met through maintenance of local health and sanitation codes
- Oversees entire kitchen night cleaning brigade and y rains them on sensitive kitchen equipment cleaning
- Maintains performance of contracts such as Garbage Disposal, Chemical Suppliers, Exterminator, Night Cleaning Contracts if applicable, and arranges special cleaning schedules when applicable
- Controls and food beverage garbage removal from all areas to the garbage room
- Ensure proper garbage sorting for silver hollow and flatware. Suggests incentive programmed for Garbage Sorters
- Ensures a healthy, safe working environment. Maintain high standards of personal hygiene of staff (hairs, hands, shoes, uniform etc.)
- Co-ordinates maintenance of all back of the house equipment with the Executive Chef and Chief Engineers
- Schedules weekly kitchen cleaning of very high standard
- Co-ordination with the F & B Manager and outlet chef on all equipment pertaining to festivals, promotions and buffet set up
- Assist inventory clerk on the organization, maintenance of the general storeroom’s operating and cleaning supply stocks
- Has a contents standard of performance whether the operation is busy or not
- Move staff from one work area to another according to level of business
- When necessary, assist in equipment operation in order to expedite the flow of work
- Cleaning & sanitizing work station
- Breakage Control
- Garbage Segregation & disposal System
- Chemical Knowledge
- Hazardous Chemical (Ecolab) Knowledge
- Dishwashing Operating system
- Electrical & Gas Equipment Cleaning Knowledge
- Handling and organizing the guest buffet area
- Hygiene Checklist
- Dishwashing Temperature record System
- HACCP knowledge
- Schedules monthly departmental training plan & job training
- Hotel Restaurant Management graduate
- Minimum Two year experience in all aspects of Stewarding Supervisor
6
Stewarding Supervisor Resume Examples & Samples
- Maintain a positive physical appearance of the stewarding and back of house areas
- Prepares and maintains appropriate activity reports and daily log of events
- Maintains continuous observation of stewarding supplies, work, storage and surrounding areas to ensure apparent safety hazards are reported and corrected promptly and the safety of employees is a primary focus
- Check work stations for proper supplies, organization, cleanliness and mechanical problems. Instruct designated personnel to correct deficiencies
- Communicate Kitchen and Restaurant service needs from Stewarding throughout the shift and ensure that all requirements are met according to specifications
- Assist Stewarding staff with their job functions where needed to ensure optimum cleanliness and service standards
- Knowledge of proper chemical handling
- Must be able to provide legible communication and direction
- Be a clear thinker in pressure situations and exercise good judgments
- Previous experience in food and beverage, preferably in a leadership role
7
Stewarding Supervisor Resume Examples & Samples
- Experience required by position is from 2 to 3 years of employment in a related position
- Experience in Middle East Countries preferred
- Ability to read, speak and write English
8
Stewarding Supervisor Resume Examples & Samples
- Supervise cleaning of work area and physical surroundings
- Maintain and deliver proper inventory for food and beverage departments
- Ensure all food and equipment are delivered on time to all functions as specified
9
Stewarding Supervisor Resume Examples & Samples
- Safely set-up, clean, and utilize the silver burnishing machine to clean, polish, sort, and transport silver following a daily or weekly schedule; place damaged or excessively worn pieces in a designated area for repair
- Safely utilize and store all cleaning compounds, chemicals, and materials including soaking solution utilizing the correct protective clothing
- Previous experience in stewarding or previous supervisory experience
- Successful candidate MUST possess legal work authorization in Nevis
10
F&B / Stewarding Supervisor Resume Examples & Samples
- Minimum of 1year’s F&B supervisory experience preferred
- Wine/beverage knowledge in an upscale environment preferred
- Ideal applicant should have strong organizational skills, ability to work with flexible work schedule (including evenings, weekends and holidays)
- A team player and a dynamic leader
- Ability to communicate in both English and Spanish would be an advantage
11
Stewarding Supervisor Resume Examples & Samples
- Supervise the Kitchen Stewards ensuring high standards
- Support the Back of House Team in training and development
- Coordinate the daily pot-wash and dish wash responsibilities
- Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed
- Observe COSHH guidelines when handling hazardous substances and comply with all aspects of Health & Safety requirements
- Report faults, misused or damaged equipment issues to the Back of House Manager, Head Chef, and/or ENG maintenance Manager
- Ensure machinery is operated properly, efficiently, safely and in accordance with the Hilton Hotel Health & Safety Manual
- Carry out any other reasonable task set by the Hotelメs Management
- Previous experience of supervisory role
12
Stewarding Supervisor Resume Examples & Samples
- Observe COSHH guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
- Report faults, misused or damaged equipment issues to the Back of House Manager, Head Chef, and/or Maintenance Manager
- Ensure machinery is operated properly, efficiently, safely and in accordance with the Hilton Hotel Health and Safety Manual
13
Stewarding Supervisor Resume Examples & Samples
- Cleaning experience preferred
- Good command of the English language
- Bi-lingual in Spanish preferred
- Discounted RTD Flex Pass for employees
- Complimentary stays at Four Seasons worldwide (subject to availability)
- Free employee meals prepared by the culinary team
- Complimentary dry cleaning of employee uniforms
14
Stewarding Supervisor Resume Examples & Samples
- Issue job assignments and monitor production of stewarding staff
- Maintain sanitation and cleanliness of all areas of the dishroom, kitchens, employee cafeteria and dumpster area
- Issue supplies to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses
- Maintain inventories of china, glassware, silverware, pots & pans and chemicals, keeping Director of Food & Beverage informed of par levels and items needing replenishment
- Monitor and assist with fulfillment of Banquet Event Orders and delivery of food for banquet and catering functions
- Report equipment maintenance issues to Engineering
- Conduct and monitor training of new associates
- Consult with Director of Food & Beverage concerning scheduling, staffing needs, employee issues
- Perform any other job related duties as assigned
15
Stewarding Supervisor Resume Examples & Samples
- Lead the Stewarding team in all aspects of the department and ensure standards are followed
- Ensure that department staffing, equipment, and supplies are at levels that meet demands of the operation
- Ensure the flow and supply of operating equipment meet bar, banqueting and restaurant requirements
- Oversee the cleanliness of all Food and Beverage outlets and the Colleagues’ Cafeteria
- Ensure the Stewarding team has full knowledge and understanding of compliance regulations as required by the internal standards and local legal requirements
- Previous leadership experience in a Stewarding department
- Ability to effectively manage workloads, meet deadlines, assess priorities and manage multiple tasks
- Capable to handle responsibilities
- Ability to deliver results under stress and challenges
- Ability to focus attention on guest needs
- Good working knowledge of HACCP principles and experience of HACCP implementation
16
Stewarding Supervisor Resume Examples & Samples
- Understand all employee work assignments and schedule for adequate coverage
- Enforce department policies, follow up on daily assignments, and conduct counseling or disciplinary action
- Ensure all projects, maintenance, or cleaning challenges are communicated effectively for resolution
- When necessary, complete custodial work assignments
- Provide functional/operational support to work area as essential personnel during times of emergency, catastrophe, inclement weather, etc
- Monitors chemicals and abuse
- Identifies and solves problems in a timely manner
- Capable of deciding the level of authority and responsibility that can be delegated to stewards
- Carries out a fair and firm treatment of employees
- Completes all HAACP logs
- Knowledgeable of the stewarding job description
- Responsible for establishing and maintaining high sanitation standards in all food preparation areas and premium areas
- Responsible for making management aware of maintenance/safety issues present
- Responsible for achieving financial goals, by minimizing cost through chemicals, labor and maintaining equipment w/o hindering operations, standards and policies
- Responsible for supplying sufficient chemicals/ cleaning supplies for operations
- Responsible for implementing Aramark’s policies and procedures
- Responsible for providing functional assistance during peak periods
- Directs and supervises delegated tasks of stewards
- Provide the appropriate training for all stewards
- Prepare clean and concise administrative reports
- Pays special attention to detail
17
Stewarding Supervisor Resume Examples & Samples
- Previous restaurant or kitchen experience required
- Requires leadership skills
- Requires strong communication and interpersonal skills
- Requires basic computer skills
- Requires CA Food Handler Certification
- Must have open schedule availability
18
Stewarding Supervisor Resume Examples & Samples
- Lead, teach, coach and inspire a team, including Stewards and equipment stockers for the day, evening or night team
- Ensuring all colleagues arrive for their shift on time, well groomed and ready to work
- Assign work station to all colleagues during line-up and pass on events and information
- Ensuring that all colleagues are following the proper procedures and standards set in place by the department and the hotel
- Responsible for the opening and closing shift
- Ensure that all Kitchens are Cleaned, Organized and sanitized
- Ensure all daily tasks list are completed
- Conduct individual development discussion and performance reviews as assigned on a monthly basis
- Conduct performance discussions and ensure all progressive corrective actions forms are completed correctly and in a timely manner
- Assist any outlets and culinary team for any kind of resource request
- Ensuring all equipment is cleaned, maintained and properly stored after an event
- Attend and participate in departmental meetings
- Perform walkthrough with Assistant and Chief Steward on a regular basis
- Ensure all storage room are kept clean and organized
- Filling positions within the department when needed
- Foster an environment of cooperation within the department and between other departments within the hotel. Encourage participation and input from all colleagues while promoting professional work habits that will ensure that the department is being guided at all time by hotel Mission, Vision and Values
- Have a proactive eye for detail and cleanliness
- Actively participate in hotel committee (Service plus, environmental, learning, Health and Safety…)
- Other reasonable duties as assigned
- Previous experience in food and beverage
- Knowledge of Food and Beverage and Stewarding an asset
- Previous leadership experience an asset
- Excellent communication and organisational skills
- First aid and Food Safe Handling course an asset
19
Stewarding Supervisor Resume Examples & Samples
- Responsible for managing all aspects of steward operations in all outlets
- Responsible for proper scheduling to ensure a clean, safe and healthy working environment
- Responsible for all labor and inventory control costs
- Responsible for controlling company assets
- Responsible for adherence to all safety regulations
- Responsible for hiring, training and development of employees
- Responsible for the maintenance and preventive maintenance of all kitchen and dish room equipment. Maintain the stocking and correct inventory of chemical products
- Responsible for the upkeep of proper tools
- Ability to communicate and cooperate with all management and line staff employees
- Executes and audits supplies and inventory items insuring cost controls
- Responsible for monthly china, glass, flatware and utensil inventories
- Responsible for ordering china, glass, flatware and utensils when supplies reach below par levels
- Ensures that the minimum level of labor is used to perform the required level of service without impacting service standards
- Communicates variances from established standards to Food & Beverage Director
- Assures all employee files are in order as described in Property Guidelines
- Understands and administers the PAF form, sets performance expectations and provides coaching and operational support for the supervisory team, and employees
- Enforces all appearance and uniform guidelines
- Enforces all regulatory, internal controls, policies and procedures
- A minimum of five years Food & Beverage back of house experience with three years of supervisory experience
- Excellent interpersonal, communication, coaching, team building and problem solving skills are required
- Experience in motivating staff through appropriate incentive programs and training
- A working knowledge of Microsoft Office, Excel, and Outlook is beneficial
20
Stewarding Supervisor Resume Examples & Samples
- Clean and sanitize china, glass, and silver using the dishwashing machine; load and unload dishware and flatware from dishwashing machine and store properly
- Clean and sanitize all ovens, steam kettles, mixers and other kitchen equipment as well as all kitchen drains, sinks, floors, and walls; clean, dust, seep, mop, polish, scrub, wash, strip, and buff kitchen and pastry shop production areas and hallways
- Clean and sanitize all pots, pans, and kitchen utensils using the correct cleaning and rinsing solutions
- Organize work assignments, make recommendations in regards to training, performance evaluations, and discipline for stewards
- Clean messes and spills immediately
- Assist with inventory of china, glass, and silver
- Plate and deliver food
21
Stewarding Supervisor Resume Examples & Samples
- Understand and follow facilities designs, set up’s as planned and approved
- Assist Chief Steward to bring creativity and flair to the required implementation of plans as required
- Assist Chief Steward for setting up phases of Kitchens and provide input on service areas
- Assist Chief Steward to conduct snagging process
- Assist Chief Steward to prepare inventory, par-stock and other stewarding requirements
- Work with F&B Service leaders and F&B Preparation leaders to establish logistics for great delivery and service of food and beverage
- Assist Chief Steward for smart storage and logistics procedures
- Assist Chief Steward to understand and design available or required Standard Operating Procedures for ways of working in own team
- Assist Chief Steward to Implement operational manuals, brand service standards and job descriptions for F&B operation
- Assist Chief Steward to oversee induction and training of entire team alongside own key team members and Human Resources
- Assist Chief Steward to plan and oversee all logistics in F&B operation for a smooth and successful opening
- Assist Chief Steward to ensure that the facilities are well set up, logistics are available and the right quality of human resources are recruited, trained and made enthusiastically ready for the opening as per deadlines from Owning company, IHG and General Manager
- Assist Chief Steward to manage all functions of the F&B stewarding operation to achieve optimum departmental profit
- Assist Chief Steward to support all functions of the F&B operation to achieve the optimum quality level of food and beverage production and sanitation
- Assist Chief Steward to oversee special events and special food and beverage promotions
- Maintain comprehensive product knowledge including chemical, equipment, suppliers, markets and current trends and make appropriate adjustments to F&B operations accordingly
- Assist Chief Steward to control and analyzes, on an on-going basis, the level of the following
- High school certificate or equivalent and any other related qualifications
- Minimum 3 years of experience as a steward, with at least 1 year in a supervisory capacity, or equivalent combination of education and stewarding operation experience
- Vast knowledge of F&B stewarding operation
- Good level of written and verbal Business English
22
Stewarding Supervisor Resume Examples & Samples
- Manage the Cleanliness and Maintenance of all F&B equipment in use and in store according to set standards and to ensure smooth functioning, customer satisfaction under the general guidance of the Executive Chef in accordance to the Hotel’s Policies and Procedures
- Establishing and maintaining high sanitation standards in all food preparation area
- Guiding the all stewarding associates in the performance of their jobs
- Assist to achieve financial goals, by minimizing costs without compromise in Hygienic condition
- Ensuring sufficient operating equipment and cleaning supplies for the operation
- Responsible to maintain all F&B area free of pest at all time
- Responsible for administration and the disposal of the waste
- Establish and implement all Food Hygiene policies and procedures in all the Kitchen, Store and Dishwashing area
- Responsible for the issuing and the return of All F&B Equipment
- Responsible to conduct accurate equipment inventory for all F&B and Kitchen Equipment
23
Stewarding Supervisor Resume Examples & Samples
- Full responsibility of Department in the absence of the Chief Steward and the Assistant Chief Steward
- Creating an environment of trust and respect through training and consistent communication
- Completing daily payroll information as required
- Delegating assignments as required
- Ensuring cleanliness standards are maintained, including dish machines, all kitchen areas, and all tableware
- Training and Development of staff as needed
- Must have at least 3 months experience in a Stewarding Department or similar environment
- Must be responsible and reliable
- Good organizational and communication skills
- Good delegating skills
- Excellent Knowledge of dishwashing machines
- Mechanically inclined
- Good Physical condition
- Familiarity with safety equipment & procedures
- First Aid certification is an asset
- Must be willing to get hands dirt
24
Stewarding Supervisor Resume Examples & Samples
- Excellent reading, writing and oral proficiency in the English language
- Good communication and customer contact skills
- Must be well-presented and professionally groomed at all times
- Basic Knowledge of Excel, MS Word
- Team player with strong interpersonal skills and attention to detail
25
Stewarding Supervisor Resume Examples & Samples
- The supervisor ensures proper usage and preventative maintenance of all machinery and equipment used in the Stewarding Department
- The Supervisor also assists in set-up and maintain inventory of supplies as well as ensuring that all designated areas are properly maintained and serviced
- Candidate must be fluent in English, both verbal and written
- Prior knowledge of kitchen and floor cleaning equipment and some supervisory experience in working with banquets, restaurants, and kitchens
- Applicants are required to have two to three years previous employment in a related position
- The candidate must be able to lift heavy objects
- Service Passion
- Requires attention to detail and problem solving skills
- Successful candidates must possess legal work authorization in the United States
26
Stewarding Supervisor Resume Examples & Samples
- Observe guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
- Report faults, misused or damaged equipment issues
- Ensure Team Members adhere to all Health and Safety and Hygiene Regulations
27
Senior Stewarding Supervisor Resume Examples & Samples
- Ensure machinery is operated properly, efficiently, safely and in accordance with the hotel's Health and Safety Manual
- Assist in the location, movement and storage of operational equipment
- Assist in the stock take of equipment and other items as required
- Carry out any other reasonable task set by the Hotel's Management
28
Stewarding Supervisor Resume Examples & Samples
- Ensures compliance with food handling and sanitation standards
- Ensures compliance with all local, state and federal (e.g., OSHA, ASI and Health Department) regulations
- Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each)
- Enforces proper use and cleaning of all dish room machinery
- Enforces proper cleaning routines for serviceware, equipment, floors, etc
- Conducts china, glass and silver inventories
- Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage
- Trains associates in safety procedures
- Maintains proper associate uniform standards and footwear which is slip and oil resistant, enclosed toe and heel
- Investigates reports and follows-up on associate accidents
- High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area
29
Stewarding Supervisor Resume Examples & Samples
- Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
- Lead and supervise the Stewarding team in all aspects of the department and ensure standards are followed
- Train all Kitchen Stewards
- Ensure the Kitchen Colleagues have the dishessilverware required and guests have clean dishes
- Previous experience in a Stewarding department preferred
- University/College degree in a related discipline an asset
30
Stewarding Supervisor Resume Examples & Samples
- High school diploma or equivalent required. ServSafe, HAACP or equivalent certification preferred
- Minimum of 3 years kitchen experience required, including prior experience in Stewarding and Cleaning functions. Prior experience in a complex hotel environment with multiple kitchens required. Prior experience with large banquet functions preferred
- Prior Stewarding experience and knowledge of OSHA regulations and safety procedures required. Previous culinary experience helpful. Previous supervisory experience preferred
- Prior experience using Microsoft Office and general computer operations required. Experience with web-based communication programs helpful
- Must be able to communicate effectively in English, both written and verbal. Conversational abilities in other languages helpful
- Must be able to multi-task and display ability to recognize that the guests’ interests and needs are always primary. Must be able to lift up to 50 lbs. regularly and up to 100 lbs. periodically. Must be able to work evenings, weekends and holidays as business dictates
31
Stewarding Supervisor Resume Examples & Samples
- A true desire to satisfy the needs of others
- Must be able to work in a fast-paced environment
- Ability to supervise a team of 10-20 people
- Ability to lift, push and pull a moderate amount of weight
- Intermediate computer skills
- Previous hospitality and/or dishwashing experience is preferred
- Previous lead/supervisor/management is preferred
32
Stewarding Supervisor Resume Examples & Samples
- Assist in overseeing daily operations of all kitchen workers, stove cleaners, and pot washers on assigned shift
- Assist in managing Human Resources responsibilities to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company and department policies, and legal requirements
- Supervise all clean-up and sanitary procedures within the food preparation areas and checks for cleanliness and efficiency
- Make routine inspections of all assigned areas to ensure that all stations are properly set up with ample amounts of dinnerware, glassware, and flatware
- Inspect all equipment used by the department to ensure clean and mechanically sound equipment
- Issue maintenance work orders on needed repairs
- Ensure that team members comply with all departmental/hotel safety and sanitary procedures
- Handle team member complaints with the intent of resolving situations to the satisfaction of all parties
- Counsel team members in accordance with company policy and documents all actions taken
- Assist with inventories and record keeping of all dinnerware, glassware, flatware, and linen used by Food and Beverage department
- Manage the Stewarding team to include efficient staffing, team member development and training, performance management and policy enforcement
- Promote and maintains the highest level of customer service to all guests while staying alert to their needs
- Other job related duties as requested
- Kitchen Stewards
- At least three (3) years of experience in a management/supervisory role
- At least three (3) years of experience in stewarding or equivalent field
- Working knowledge of kitchens, dish machines and chemical awareness
- Ability to use a telephone, copier, computer, 10 key and machine
33
Stewarding Supervisor Resume Examples & Samples
- Ability to work a flexible schedule to include holidays and weekends
- Able to prioritize work load
- Able to work individually and as a team
- Ability to complete tasks with minimal supervision
- Multi-lingual preferred but not required
- Refined communication skills
- Some knowledge of Microsoft Word and Excel programs
- Inventory management knowledge preferred
- Previous Supervisory skills preferred
34
Stewarding Supervisor Resume Examples & Samples
- Drives Hotel catering truck in city and on highway
- Clean and dry floors to avoid slip/fall accidents
- Ability to push/pull service carts weighing up to 150 lbs
35
Stewarding Supervisor Resume Examples & Samples
- Constant standing and walking throughout shift
- Able to lift up equipment up to 50lbs often during the work day
- Able to push and pull heavy equipment
- Able to teach and inspire team members to be their best every day
- A strong team player with a can-do attitude
36
Stewarding Supervisor Resume Examples & Samples
- Ensures the maintenance of a clean, sanitary kitchen by supervising steward personnel
- Assigns utility stewards to their stations and assigns any special cleaning
- Follows up on assignments, making sure that all have been completed
- Issues cleaning supplies to stewards, checking usage and making adjustments when necessary
- Provides assistance to all stewards as required, filling in at their stations when needed
- Insures that kitchen floors and walk-ins are clean by inspecting the work of utility stewards
- Monitors cafeteria and provides assistance to kitchen personnel during set-up and clean-up
- Monitors dish machine and pot room areas and makes corrections when needed
- Works with the Executive Steward on daily banquet orders to organize china, glass, silverware and any other needs for the banquet
- Takes inventory of existing china, glassware, etc. and reports to Executive Steward
- Insures proper amount of dishes and lids have been set up by checking hot boxes
- Monitors the breaking down and washing of all dishes and silverware from banquets
- Serves food that is safe to eat
- Follows facility’s safe food-handling guidelines
- Cleans and Sanitizes work area according to cleaning schedule
- Works as a Team member to maintain pleasant work environment
- Comes to work on time
- Is not absent from work excessively
- Reports to work dressed according to the dress-code
- Creates 100% guest satisfaction by providing the Radisson Blu experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
- Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
- Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest
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Stewarding Supervisor Resume Examples & Samples
- Supervise the Back of House Department efficiently and to consistent high standards
- Work within forecasts, budgets and capital equipment requests
- Excellent organisational and planning skills
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Stewarding Supervisor Resume Examples & Samples
- Determines work procedures, and expedites workflow
- Maintains required standards of sanitation and cleanliness
- Must have flexible availability to work
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Overnight Stewarding Supervisor Resume Examples & Samples
- Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures
- Resolves associate issues
- Be able to read banquet menus and perform set up procedures
- Responsible for all personnel under his/her supervisor
- Reviews and reinforces operating procedures with his/her shift
- Meet minimum requirements of Motor Vehicle Records
- Must be able to lift, hold, pull, and carry 50 pounds
- Must be able to work under stressful situations
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Stewarding Supervisor Resume Examples & Samples
- In the absence of your outlet chef, conduct effective staff briefings to communicate guest requirements and shift priorities
- To make work schedules (duty roster) every month
- To ensure that you and all reporting staff maintain a high standard of personal hygiene and grooming at all times
- To ensure that designated uniforms are worn well pressed and in a good state of repair and to ensure that name badges are worn at all times
- Provides direction to the steward team
- Prepares in advance food, beverage, material and equipment needed for the service
- Establishes and maintains effective employee and inter-departmental working relationships
- To communicate positively with staff, colleagues and your Outlet Manager to ensure effective teamwork and high morale
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Stewarding Supervisor Resume Examples & Samples
- Giving personal attention, taking personal responsibility and using teamwork when providing guest service
- Listening, apologizing with empathy, finding a solution and following through when resolving guest problems
- Providing Yes I Can! genuine hospitality and teamwork on an ongoing basis
- Assuming the responsibility to notice when the guest is not satisfied and using best judgment as to when it is appropriate to use the 100% Guest Satisfaction
- Performing other duties required to provide the service brand behavior and genuine hospitality
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Stewarding Supervisor Resume Examples & Samples
- Assist in supervising the stewarding function in assigned kitchen areas to promote overall cleanliness, sanitation and compliance with state and local health regulations. Stewarding functions include setting up work stations, cleanliness and storage of dishes, filling dish machines, ensuring correct chemical levels, maintaining efficient traffic patterns in kitchen, etc
- Monitor performance of the stewards and provide direction and recommend corrective action. Report issues to management
- Assist in educating employees on current safety issues to ensure compliance with all health and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Notify Executive Steward if repairs are needed. Ensure that equipment is prepared and operational for the following day’s work
- Assist in determining the minimum and maximum stocks and control the par stocks of all materials and equipment
- Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Services
- May interact with outside contacts
- Carrying or lifting items weighing up to 50 pounds
- Standing up and moving about the kitchen
- Bending, stooping, kneeling
- 401(k) Retirement Plan
- Short Term Disability
- Credit Union
- Employee Activities & Events
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Stewarding Supervisor Resume Examples & Samples
- Ensure the Kitchen colleagues and guests have the dishes/ silverware required
- Champion of the hotel recycling program, policies and procedures and actively participates and encourages all staff to follow through
- Maintain a clean and safe work environment in accordance with OSHA requirements
- Monitor and control labor costs, equipment and supply requisition
- 2 years of supervisory experience in Food & Beverage, preferably Stewarding
- Previous cleaning experience required
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Stewarding Supervisor Resume Examples & Samples
- Establish and maintain systems and methods of operation necessary for the Stewarding Department to supply all outlets and production areas with clean, correct, hygienic and timely mise-en-place whilst minimizing cost through breakage, loss or excessive chemical cost and appropriate staff levels
- Responsible for purchasing, storage and control of all food and beverage equipment including kitchen machinery and utensils and for recommending purchase of any operating or cleaning capital items
- Establish appropriate training for all Stewarding Associates to achieve department goals and standards and to assist in personal development
- Closely follow and monitor all HACCP related issues within the department
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Overnight Stewarding Supervisor Resume Examples & Samples
- Supervise and participate in the cleaning, maintenance, and sanitation of china, glass, silver, kitchen equipment and kitchen production areas in accordance with production requirements and quality standards while maintaining a
- High School Certificate
- Strong command of the English language
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Executive Stewarding Supervisor Resume Examples & Samples
- Maintains a complete knowledge of
- Anticipated business levels per meal period
- Scheduled in house group activities, locations and times
- Correct maintenance and use of equipment
- All department policies/service criteria
- Correct chemical handling criteria
- Inspects all work areas and documents discrepancies to be rectified Inspects quality of work performed by Night Cleaners and resolves deficiencies
- Ensures scheduled cleaning tasks are completed within specified time frames
- Manages cleaning schedules for all tasks to be completed on a daily/weekly/monthly/quarterly basis, ensuring that all areas are routinely cleaned
- Conducts pre-shift meetings with team members and reviews all information pertinent to the day's business
- Inspects appearance criteria of team members, rectifying any deficiencies and ensuring compliance with Company dress code
- Provides feedback to team members on their performance
- Handles team member's challenges, counsels' employees and administers progressive discipline according to Company guidelines
- Ensures all closing duties for team members are completed before they sign out
- Energetic - Ability to work at a sustained pace and produce quality work
- Ability to multi-task between guest requests, operational issues, and team member needs
- Must have ability to: Plan par stocks. Read forecast reports. Motivate team members. Investigate accident reports. Research new products/equipment. Interview. Counsel
- Plan kitchen layout
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Stewarding Supervisor Resume Examples & Samples
- Candidate must be able to lift heavy kitchen items
- Previous experience in similar role preferred
- Basic English communications skills required
- Must be able to work all shifts including weekends and holidays
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Stewarding Supervisor Resume Examples & Samples
- Manage the Cleanliness and Maintenance of all F&B equipment in use and in store according to set standards and to ensure smooth functioning, customer satisfaction and high levels of sales and profits in line with company policies and regulations under the general guidance of the Executive Chef in accordance to the Hotel’s Policies and Procedures
- Responsible for establishing and maintaining high sanitation standards in all food preparation area
- Responsible for guiding the all stewarding associates in the performance of their jobs in accordance to Hotel policies and procedures
- Responsible for achieving financial goals, by minimizing costs without compromise in Hygienic condition
- Responsible for ensuring sufficient operating equipment and cleaning supplies for the operation
- Responsible for the issuing and the return of All F&B Equipment in accordance with the Account department procedure
- Identify and solve problems in a timely manner
- Direct the stewarding associates in maximising all resources to achieve high quality and excellent over all cost control
- Perform miscellaneous job-related duties as assigned