Employee Relations Specialist Resume Samples

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K Blanda

Kelly

Blanda

3505 Colton Place

Chicago

+1 (555) 303 1282

3505 Colton Place

Chicago

Phone

p +1 (555) 303 1282

Experience Experience

New York, NY

Employee Relations Specialist

New York, NY

Maggio LLC

New York, NY

Employee Relations Specialist

Provides HR guidance to management for various topics (i.e. coaching, counseling, career development, performance improvement, and disciplinary actions)
Provide advice to managers on workplace reform, job redesign and structural and non-structural improvements to work organisation
Monitor, consult, and train employees, supervisors and managers on the State's new performance management program – Valuing Individual Performance (VIP)
Assist in the development and delivery of compliance training across all businesses (wage and hour, performance management, etc.)
Provides all necessary assistance to employees seeking FMLA or STD and provides assistance to all employees with call-in line difficulties
Participate in the development and delivery of HR and L&D programs; which include policy overviews, performance management and training & development
Provides guidance and makes recommendations to leaders related to disciplinary procedures, performance improvement plans and employee relations matters

Houston, TX

Employee Relations Specialist Advisory

Houston, TX

Kemmer-Wilderman

Houston, TX

Employee Relations Specialist Advisory

Take the lead in various working groups to develop new policies, documentation, practices and systems
Provide support and guidance to specified country CHROs in relation to ER or policy issues
Provide proactive ER advice in relation to major HR initiatives e.g. downsizing, acquisitions, business transfers, divestitures
Access and provision of advice / direction to HRAs/HRPS and Business Management
Provide expert, pragmatic and commercial advice to specified HR teams and where necessary directly to clients on managing ER issues, and the application of policy, custom and practice in conjunction with in-house legal where necessary
Input into projects within the UK and EMEA (both HR and business led) to ensure that the ER implications are considered and managed
Opportunity to shape/develop HR policy and practice

present

Phoenix, AZ

Senior Employee Relations Specialist

Phoenix, AZ

Johnson LLC

present

Phoenix, AZ

Senior Employee Relations Specialist

present

Conduct investigations and fact finding on Employee Relations issues, including gathering and analyzing evidence
Help design, developing and delivering effective and sound business solutions and training
Own and drive individual projects and activities focused on reducing ER issues whilst developing a culture of increasing line management empowerment
Develops and delivers policies, programs, and training regarding workforce relations matters and employment law issues
Design and deliver training to current Eurofins leaders and following acquisitions
Assists management in collaboration with the HR BP team in addressing performance concerns and regarding general human resources issues
Responsible for sending out all correspondence to the complainants and defendants while their case is being investigated and upon completion

Education Education

Bachelor’s Degree in Human Resources

Johnson & Wales University

Bachelor’s Degree in Human Resources

Skills Skills

Strong attention to detail, problem solving ability and ability to deliver results to demanding deadlines
Strong organizational skills, initiative, attention to detail and adaptability to change
Excellent interpersonal skills with ability to establish rapport quickly with others
Proficient knowledge of Microsoft Office, with strong Excel skills
Ability to handle highly confidential and sensitive information with discretion. Ability to relate to a diversity of requests
Excellent telephone manner with clear, concise and professional communication skills
Strong working knowledge of HRIS systems (Kronos) and Microsoft Office
Ability to work at a strategic level and able to execute on day-to-day operational/administrative matters
Results driven with emphasis on keeping customer and business commitments. Demonstrated process execution skills with strong attention to detail
Highly self motivated individual able to work autonomously

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Employee Relations Specialist Resume Examples & Samples

Provide expert, pragmatic and commercial advice to specified HR teams (to be defined) and where necessary directly to clients on managing ER issues, and the application of policy, custom and practice in conjunction with in-house legal where necessary
Partner with HR Teams in order to anticipate and advise on their potential ER issues, support any business specific initiatives and to develop business appropriate ER strategy
Provide support and guidance to specified country CHROs in relation to ER or policy issues
Take the lead in various working groups to develop new policies, documentation, practices and systems
Provide proactive ER advice in relation to major HR initiatives e.g. downsizing, acquisitions, business transfers, divestitures
Undertake internal ER trend analysis and make appropriate recommendations
Extensive experience within an HR/ER related environment operating at a senior advisory level with a fast paced environment
Proven track record in managing complex ER cases and providing advice and direction to senior HR and business managers

Employee Relations Specialist Resume Examples & Samples

Provide day-to-day advice and guidance to employees, HR professionals and managers on a wide range of employee relations topics such as: Performance management issues, FMLA, disability or other health-related issues, claims of unfair treatment, discrimination or harassment to ensure fair, equitable, objective and consistent treatment of employees
Advise on workplace issues and disciplinary actions including terminations, warnings and grievances
Advise on restructurings, workforce reductions, and strategic initiatives such as acquisitions and divestitures
Develop, implement and maintain tools to enhance managers' and HR’s understanding of appropriate handling of workplace issues, i.e., checklists, RIF tools, etc
Identify, develop and facilitate delivery of relevant training for managers, HR and employees on Employee Relations topics of import to the Firm
Conduct internal investigations of employee complaints
Partner with HR Legal to discuss/mitigate exposure on charges, attorney demand letters, litigations and arbitrations including settlement of claims
Receive, investigate and respond to severance appeals
Participate in special projects/ initiatives, some of which are global in scope, including work on shared services and cross-regional policies or procedures
Will consider both Director and Associate Director level candidates for this position

Senior Employee Relations Specialist Resume Examples & Samples

Contribute to the development of the Human Resource function by designing, implementing and developing an ER strategy that is aligned with business needs
Influence and provide timely expert advice to managers regarding the application and interpretation of a wide spectrum of issues including Disciplinary, Grievance, Diversity, Bullying and Harassment
Respond effectively to employee relations queries in a timely manner
Build the capability of managers, through coaching
Identify trends and recommend solutions to improve process and performance
Effective management of cases, engaging key stakeholders and developing solutions with expert advice
Act as liaison with external organisations as required
Lead the preparation for any external interventions
Ensure the company is legally protected in all employee related matters, while considering the employee experience and balancing appropriate risk
Analyse employee relations data, identify trends and recommend solutions to improve process, culture and performance
Own and drive individual projects and activities focused on reducing ER issues whilst developing a culture of increasing line management empowerment
Execute & implement ER programs and initiatives
Keep up to date with current ER legislation and ensure this is updated in the company's HR policies
3-5 years' experience of providing expert advice and judgement to line managers on policy application
In depth understanding of Irish employment law relating to case management and associated risks
Ability to work at a strategic and operational level
Ability to seek out and identify opportunities for improvement
Ability to assess potential problems and make sound judgements around issues that may have an adverse effect on the business from an ER perspective
Inspires Others: Authentic and sets a vision that inspires performance and engages others. Seeks and values different perspectives and ideas to foster an inclusive work environment
Driven to Win: Results-oriented with the ability to rapidly prioritise and effectively determine the best course of action
Clear Thinking: Translates complexity into simplicity and articulates clearly
Executes: Takes accountability for and delivers consistent decisions, actions and results. Aligns the team

Employee Relations Specialist Resume Examples & Samples

Provide day-to-day advice and guidance to employees, HR professionals and managers on a wide range of employee relations topics such as: Performance management, FMLA, disability or other health-related issues, claims of unfair treatment, discrimination or harassment to ensure fair, equitable, objective and consistent treatment of employees
Advise on strategic organizational initiatives including restructurings, workforce reductions, acquisitions and divestitures
Conduct internal investigations of escalated employee concerns and complaints
Partner with Employment Legal to mitigate exposure on charges, attorney demand letters, litigations and arbitrations including settlement of claims
Review severance disputes and appeals. Investigate claims and requests and provide and respond to severance appeals
LI-LG1

Employee Relations Specialist Resume Examples & Samples

Managing and resolving complex employee relations matters in a consistent, empathetic, and legally sound manner
Conducting effective and thorough investigations of employee complaints
Benchmarking, drafting, and providing guidance on, and interpretation of, HR policies
Developing and managing a range of metrics to strategically inform and measure employee relations efforts

Employee Relations Specialist Resume Examples & Samples

Design, handle and promote plant wide employee communication channels, such as MD reception day\ communication session\intranet\exit interview\employee counseling :1 etc to create a transparent and effective communication channels
Design and implement value promotion activities to promote company value and culture
Lead employee engagement program plant wide to improve employee satisfaction rate
Lead company talent retention program to retain and engage talents
Deal with public relations to build good relationship and cooperation with local government and media to promote AMD image and brand
Deal with discipline and legal issues in company
Build and improve working system to improve functional standardization
Join company initiative or committee to participant company cross functional work
The other tasks assigned by managers
Strong Communication/organization skills
Functional Competency
HR common knowledge
Labor Law Knowledge
English Skill
Presentation Skill
Organization skills/round tables/Communication session
Counseling skill
Conflict Management Skill

Senior Employee Relations Specialist Resume Examples & Samples

Assist in solving business challenges related to achieving objectives, improving performance, developing new capabilities, improving or maximizing team dynamics, assessing effective allocation of resources and addressing rising levels of business and organizational complexity
Conduct own internal employment investigations and assist in more complex ones. Present findings for further action including the preparation of reports of investigation steps with proposed recommendations, including remediation steps
Support employee relations activities, policies, procedures, communications and best practices
Partner with leaders and Human Resource Business Partners in improving manager and team capability and effectiveness by identifying root causes to issues
Help design, developing and delivering effective and sound business solutions and training
Provide consultation and guidance to managers in the performance management and involuntary termination processes: work with managers to address performance concerns, review and provide input for performance appraisals, and coach managers around providing effective performance feedback
Review employment practices and procedures for effectiveness; may provide input and recommendations for process, practice and/or policy changes
Partner in the development and implementation of training initiatives to improve VMware's management capabilities related to effective employee performance management, conflict management and employment compliance practices
Assist in the development, analysis and leveraging of HR Metrics
Make recommendations as to organizational process and policy
2-4 years of Employee Relations/Human Resources/Employment law related experience
Experience in conducting corporate investigations of sensitive workplace complaints related to EEO related allegations
Ability to multi-task, deal with ambiguity, and work collaboratively in a team environment
Familiarity with

Employee Relations Specialist Resume Examples & Samples

Providing advisory support to HR business partners on complex Employee Relations matters in MEA
Generating and monitoring MI for MEA ER issues, undertaking trends analysis, action planning and related due diligence
Providing support to the MEA Head of ER in the delivery of the MEA Diversity objectives

Employee Relations Specialist Resume Examples & Samples

With Affirmative Action Program Manager produces the Bank's Affirmative Action Plans (AAPs) and provides research/ preliminary analysis assistance for Affirmative Action Plan process. Coordinates AAP required outreach activities to organizations serving women, minorities, veterans and individuals with disabilities
Develops and produces AA compliance data including the Annual EEO-1 Reports, and Veterans 4212 Reporting, historical reporting, statistical analysis, and trending. Subject matter to include: affirmative action oriented topics, employee disciplinary reports, exit interview results, departmental metrics and unemployment claims, periodically
Oversees Repayment Collection Plan for sign on bonuses, tuition reimbursement and relocation expenses. Coordinates internal correspondence, negotiates repayment agreements and tracks prior to referral to Customer Asset Management
Coordinates federal and state regulatory posters to M&T locations, access to Supervisory Handbook, and assists in response to document/record related subpoenas and other ER document retention procedures
Participates in research of EEOC/Human Rights/Wage and Hour regulatory complaints - provides investigative support to prepare responses and/or prepare for hearings as directed. May attend unemployment hearings as required
Serves as employee relations resource for various ER functions including but not limited to: job elimination meetings, routine employee complaints, outreach and follow up on Exit Interview process and documentation/correspondence
Bachelor’s Degree in related field (Human Resources, Business Administration, Communications) or four or more years of equivalent work experience in an HR generalist, employee relations or affirmative action role
Minimum of three years’ experience in Human Resources, Compliance, or Audit
Working knowledge of employment laws and demonstrated current experience in application of HR principles and practices
Proficient in using Microsoft office products for data analysis and manipulation - intermediate to advanced Excel and/or Access skills
Prior experience in analyzing and interpreting data to draw conclusions or make recommendations
Strong good organizational skills
Prior experience in a role requiring a high attention to detail
Prior experience in a dedicated Employee Relations, HR Generalist, or Executive Order 11246 Compliance role
Five or more years of experience in Human Resources
Proficient in Microsoft Access, PowerPoint and/or SharePoint
PHR or SPHR Certification

Employee Relations Specialist Resume Examples & Samples

To manage the complex HR grievances and disciplinary cases, considering all legal obligations and ensuring effective risk management at all times
Support the Head of ER by reporting and monitoring all ER cases
Provide training to HRBPs around Employee Relations and assist managers with decision making
Apply extensive employment law experience and knowledge to manage cases efficiently
At least 5 years experience within financial services as an Employee Relations Specialist
Experience dealing with complex first and second stage ER cases as a Decision Manager and supporting a Decision Manager
Be a confident and credible individual with a resilient personality

Senior Employee Relations Specialist Resume Examples & Samples

Deliver high quality decisions and counsel consistently to managers and employees. Identify and analyze employee relations matters and recommend appropriate employment action to maintain a productive work environment, achieve optimal performance, and minimize risk to the Bank
Administer the Bank's Corrective Action Program to include: coaching and counseling managers and employees on performance management including performance improvement plans, and the entire range of the corrective action process. Use judgment based on experience and circumstances to accelerate corrective action as appropriate. Has authority to decide when termination of employment is appropriate, and oversee the termination process in accordance with Bank practices. Prepare documentation and input to bank systems consistent with bank standards and practices
Receive complaints, conduct investigations with general supervision, recommend and resolve problems, and counsel employees. Counsel managers on corrective action, highlighting the legal requirements and ramifications. Participate in the EEO/Human Rights/Wage and Hour regulatory complaints and may represent the Bank at investigative conferences, unemployment hearings and meetings
Counsel employees on conduct issues, including disputes with co-workers, supervisors, subordinates or management, financial problems, illness or disability and performance problems. Facilitate dispute resolution
Serve as a mentor and/or subject matter expert to Employee Relations Specialists on complex HR issues with significant impact. Participate in senior level HR projects as required and work with senior level management to adjudicate high level complex ER issues
Act as a consultant to regional management on Affirmative Action and EEO policies and practices. Conduct presentations as needed to employees and management on employee relations topics. Support training programs for various levels within the organization on Bank policy, sexual harassment, legal issues, and performance management
Support exit interview process to include analyzing results and follow-up to appropriate individuals
Interpret inquiries regarding HR personnel policies and procedures and reports policies issues to corporate employee relations
Act as resource for Human Resource Business Partners, specifically on employee relations issues. Provide presentations on legal related issues and government regulations
Keep informed on developments in areas related to wages and salaries, employee benefits, recruitment, and equal opportunity
Bachelor’s degree or in lieu of a bachelor’s degree, 12 years of relevant work experience
8 or more years HR generalist and/or employee relations experience with significant experience consulting on employee relations issues and conducting and leading investigations OR 3 years or more years of experience as an employment attorney
Previous (internal) investigations experience
Experience mentoring or leading others
Excellent verbal and written communications skills and sound analytical ability and judgment
Strong technical competency in employee relations, and demonstrated skill in applying that knowledge
Understanding of Employment Law, including interpretation and application
Ability to handle multiple priorities and converging input with the ability to use independent judgment to make decisions
Ability to interact with all levels of employees with tact and diplomacy
Ability to travel, including overnight travel, up to 20%
Ability to serve in an on-call capacity during non-working hours on a rotating basis
J.D. with emphasis in Employment Law
Current experience in a dedicated Employee Relations role

Employee Relations Specialist Resume Examples & Samples

Employee relations & effective communication
Recruitment & exit interviews
Coaching & performance management
Orientation & training coordination

Employee Relations Specialist Resume Examples & Samples

Resolve employee relations issues over the phone by coaching and consulting with employees and leaders
Manage cases from intake through research, investigation, tracking, documentation, resolution and analysis of trends
Research and identify policies and practices, process improvements, risks and legal ramifications to facilitate resolution of conflicts
Consult with all levels of the organization, coach leaders; act as a neutral source of mediation
Analyze and research employee inquiries, make recommendations, participate in project teams, and partner with available resources
College degree or equivalent work-related experience (2-4 years)
Minimum of 2 years of experience in Human Resources (e.g., employee relations, EEO, government legislation, domestic labor laws). Experience should include conflict resolution and working with leaders on performance improvement
Able to apply process framework models (e.g., Leadership, Consulting, Change Management, Coaching and Feedback, and Values-Based Decision-Making)
Superior investigative and analytical skills
Effective time management skills with the ability to handle multiple demands and competing priorities
High degree of sensitivity and discretion coupled with good judgment and decision making skills
Ability to maintain confidentiality, negotiate and influence effectively, and work flexible hours
Knowledge of Ameriprise systems
Previous experience in telephone customer service

Senior Employee Relations Specialist Resume Examples & Samples

Investigate charges of discrimination and harassment filed with federal and state agencies or field as an internal grievance
Advise/counsel field executives on a wide variety of personnel issues to ensure fair employment practices and compliance with employment legislation
Teach/Coach/Educate field executives/managers on how to handle complex personnel issues fairly and properly
Ensure that there is fair treatment to all of our associates at all levels. Also that we are complying with Corporate employment policies and Federal and State Laws
Responsible for assisting and creating monthly employee relations newsletter distribution
Counselor rotation of weekend hotline coverage
Responsible for sending out all correspondence to the complainants and defendants while their case is being investigated and upon completion
Responsible for coordination and execution of training field associates on Rightful Discharge/Sexual Harassment/Discrimination
2-3 years of experience in an Employee Relations capacity; or equivalent combination of education and experience
Bachelor’s Degree required, Master’s a plus
Knowledge of lawful employment practices
Ability to analyze statistical data; PeopleSoft knowledge preferred
Excellent communication
Excellent time management and organization
Strong attention to detail and prioritization
Ability to develop and facilitate interventions that reflect systemic thinking
Ability to travel 10-20% of the time
Retail experience a plus

Employee Relations Specialist Resume Examples & Samples

9+ years of progressively increasing Human Resources experience; 4+ years of experience in a Human Resources Generalist / Employee Relations role
Demonstrated performance in consulting with Line Managers in matters relating to employee development, performance improvement and general HR related area
Solid, working knowledge of HR policies, procedures, and federal legislation related to employment practices and general HR administration

Employee Relations Specialist Resume Examples & Samples

Resolve employee relations issues in a timely manner; provide coaching to all parties, and recommend appropriate actions. This includes interpreting and administering policies, conducting investigations and managing claims
Maintain required documentation within HMH's case management system including intake and investigation notes, supporting documents and final reports and/or evidence of action taken
Act as an advisor and provide technical expertise on HR issues to staff and leaders
Work with the Legal Department to respond to EEOC, as well as state and city civil rights commission's charges of discrimination or harassment
Ensure compliance with Federal and State laws and regulations, and corporate policies/processes
Deliver HR services that meet quality standards established by best practices and company policy
Minimum of 3 years experience handling high volume employee relations issues
Thorough working knowledge of employment issues including FMLA, ADAA, FLSA, ADEA, Title VII, EEO/AAP
Excellent skills in verbal, written, and interpersonal communication; high level of detail orientation and organization
Critical analytical and problem solving abilities
Able to effectively speak in front of groups and work within all levels of an organization
Must be able to multi-task and work in a fast-paced environment
License(s): PHR certification preferred

Employee Relations Specialist Resume Examples & Samples

Utilize the on-line case management system to document cases
Coordinate monthly educational conference calls
Manage quarterly Fair Employment compliance
Coordinate field training
Develop the monthly Employee Relations Chat publication
Provide research and support on various FEP projects and legal cases
Maintain online policy documents online
Monitor and assign calls, hotline voicemails and faxes throughout day
Manage and respond to unemployment claims via Casebuilder
Work with the Employee Relations Counselors to ensure fair treatment to all of our associates at all levels
Knowledge and experience in general HR
Ability to analyze statistical data
Demonstrated experience working effectively and accurately in a high volume, fast paced environment
Ability to effectively manage and prioritize multiple tasks

Employee Relations Specialist Resume Examples & Samples

Conducts thorough investigations and develops solutions to complex employee issues and concerns
Analyzes and interprets key HR metrics and works with the RHRD and regional teams to develop appropriate action plans to inform decisions and address identified needs
Partners with the RHRD and the Sr. Regional leadership team to ensure successful execution and compliance with a wide range of employee initiatives and programs including orientation and on-boarding, employee events, benefits enrollment, compensation reviews, etc
Partners with Corporate HR and Legal to develop, interpret and communicate policies and procedures to ensure compliance with all Federal, State and Local employment-related laws and regulations
Provides coaching, counsel and direction to employees and Managers on HR related topics
Assists with the regional rollout of HR and companywide initiatives that improve employee engagement and drive the employee experience
Collaborates with HRIS, Benefits, and Payroll teams to investigate and resolve issues and provide answers to employee inquiries
Partners with the RHRD to drive regional talent management processes
Serves as a resource for all employees in the assigned region by being available and accessible to discuss all human resource related issues
Identifies opportunities to recognize and reward their teams
Participates in regional management meetings to provide updates on key initiatives
Provides regional HR clerical and administrative support where necessary
2-3 years of Human Resources experience with an emphasis in employee relations/generalist HR
Bachelor’s degree in Human Resources, Business or related discipline
Strong interpersonal communication, persuasion and creative problem solving skills
Established assessment and decision making skills with proven ability to build relationships
Excellent time management, organizational and follow-up skills. Ability to set priorities and organize time
Demonstrates initiative and is able to work independently
Enthusiastic, energetic and personable. Has ability to work effectively in a fast-paced environment with high standards
Strong attention to detail and insistence on accuracy
Working knowledge of Microsoft Office (Word, Excel, PowerPoint)

Snr Employee Relations Specialist Resume Examples & Samples

Take the lead on investigation of grievances, disciplinaries and other formal procedures in conjunction with designated line managers or independently
Manage flexible working application process for Irish locations
Act as a subject matter expert in providing advice and ,where appropriate, execution to HR colleagues on all ER and policy issues (e.g. redundancy, sickness absence, terminations, corporate guidelines)
Project manage employee litigation in partnership with HR partners and external counsel
Review and develop HR policies and procedures (in conjunction with the Policy Lead) to meet the needs of the organisation, respond to changing Irish legislation, and facilitate the adoption of best practices
Partner with Employee Relations Manager, EMEA ER partners and global ER partners to undertake and support ER programs and initiatives and ad hoc projects
University Degree or Masters Qualification in a HR related Discipline
HR consulting experience in a specialist Employee Relations role or as HR Business Partner - ideally within Professional service environment
Track record of conducting investigations, disciplinaries, grievances and managing employee litigation
Experience of a range of employee transfer work, in particular due diligence, employee consultation and internal project management
Detailed knowledge of Irish employment law and HR best practices
Good analytical skills & strong influencing skills

Senior Employee Relations Specialist Resume Examples & Samples

Be the first point of contact for managers and employees on employee relations issues (i.e. attendance, policy violations, investigations etc)
Resolve employee relations issues in alignment with Company policy and in a way that is fair to employees, meets the needs of the business and minimizes legal risk
As necessary, escalate employee relations issues to Global Policy and Compliance Manager or Sr Director-Global Employee Relations
Provide coaching to business leaders, HR personnel, and third-party providers on employee relations issues
Help provide managers and HR Business Partners with the tools/policies/processes required to utilize increased manager self-service usage and a culture of performance accountability
Work with third-party vendor to provide them the information required to proving reporting on employee relations cases by volume and type
Provide input to Global Policy and Compliance Manager regarding potential gaps in policies and/or education and support initiatives to address these gaps
Bachelor degree, strongly preferred with emphasis on Business or Human Resources Administration
3 to 5 years of experience in HR particularly focused on employee relations Experience as an HR Generalist strongly preferred
Legal and regulatory knowledge for US
Demonstrated ability in handling complex employee relations issues and conducting investigations
Ability to influence stakeholders at all levels of the organization
Proven employee relations, performance management, skills assessment, and leadership coaching skills

Employee Relations Specialist Resume Examples & Samples

Knowledge on Labor / Employment Law with understanding of Justice Delivery system in the country
Experience in drafting/editing policy documentation and ensuring legally compliant
Innate interest in developments in employment environment
Experience of working in a highly complex, international, and matrix organization
Detail-oriented and proactive
Legal administration Skills
Managing Litigation and Client Relationships & Confidentiality
Post-graduate degree in Human Resource Management
Full-time graduation in General Law from a Recognized University
Process orientation
Excellent written English skills particularly in drafting policy documentation
Ability to analyze and concisely explain both verbally and in writing legislative and/or policy changes
Ability to multitask within a demanding environment

Senior Employee Relations Specialist Resume Examples & Samples

Design, maintain and implement overall ER strategy, policies and activities, aligned with commercial and HR functional requirements across India
Track all disciplinary cases/ethics hotline (grievance disclosure channel) complaints across India for satisfactory resolution
Investigation and reporting of the ethical/disciplinary cases on a need basis
Working with award staff union office-bearers on grievances, agreement specifications, disciplinary actions etc
Create/modify, consolidate and communicate/implement HR Policies (excluding C&B related) aligned with commercial and HR functional requirements across the legal vehicles in India
To assist in the planning and delivery of training, briefings, workshops etc. in relation to personnel policy and procedures, as required
Involvement in HR Strategic Projects as required
Coordinate internal and external reviews and internal audit
Experience of corporate laws with specialization in employment/labor laws
Assist and coordinate all HR litigation matters with external counsels and internal teams
Updates job knowledge by participating in educational opportunities
Reading professional publications
Conversant and thorough with amendments and updates in the field of employment and labor laws
Maintain controls and enhance effectiveness by developing case information, evidence and settlement options
Tracking cases
Knowledge on labor/employment law with understanding of justice delivery system in the country
Good understanding of the various functional areas within HR and their role/importance
Experience of working in a highly complex, international, matrix organization
Detail oriented and proactive
Negotiation Skills
Reporting and research skills
Legal Administration Skills
Managing litigation and client relationships and confidentiality
Full-time graduation in General Law from a recognized university

Employee Relations Specialist Resume Examples & Samples

5+ years of experience in HR/Employee Relations Experience with Employee Relations in a diverse environment
Thorough knowledge of Federal and California laws
Skill in applying fundamental HR laws, principles, practices, methods, and techniques for providing advisory services on management-employee relations support
Strong knowledge of SAP, MS Word, Excel, PowerPoint and Outlook
Ability to handle confidential materials/issues, employee files, salary information, organizational change, grievances, performance reviews
Qualification in Human Resources Management

Senior Employee Relations Specialist Resume Examples & Samples

35% Gather information and prepare documentation associated with employee relations issues. Work with people managers to prepare appropriate progressive discipline documentation. Conduct fact-finding interviews and investigations. Work with legal counsel and compliance as needed
35% Provide expert advice, coaching, and assistance to management to address an array of employee conduct and performance issues and grievances with fluctuating levels of complexity while keeping HRBP's informed of the status, recommendations, and diagnosis of trends that may need attention. In addition, participate in progressive discipline meetings to ensure clarity of message delivered to employee
30% Contribute to ER best practice education and policy development and provide counsel and guidance to manager and employees regarding HR policies, procedures, and practices

Employee Relations Specialist Resume Examples & Samples

Partner with employees and management to interpret and administer various HR policies, procedures, and legal regulations
Identify the need for best practice and implement HR policies ensuring compliance with legal regulations are met
Research and produce materials to reflect changes in legislation and take responsibility for communicating changes within the business
Advise and manage the end to end process on live ER issues relating to disciplinary, grievances, appeals performance, etc…
Take leadership in implementation and coordination of various social reports or policy updates, in conjunction with HR business partners and social partners
Liaise with Blizzard legal department and legal third party consultants to effectively manage employee cases or HR policies implementation
Lead meetings and negotiations with social partners and partner with the works council, health and safety committee and staff delegate group
HR business partner for the customer service department

Employee Relations Specialist Resume Examples & Samples

Bachelor's degree in business, human resources, or equivalent experience
3+ years of employee relations experience
Current working knowledge of employment law and regulations including Title VII, FMLA, ADA, FLSA, EEO, unemployment, and labor relations
Excellent negotiation and relational skills with the ability to exercise sound judgment, maintain strict confidentiality, and make decisions in an equitable and consistent manner
Ability to manage and resolve numerous issues on a variety of topics daily
Must be comfortable speaking in front of large groups and working with all levels of an organization
Must be comfortable working with Microsoft Office suite
Must have excellent communication skills, both written and verbal
Must have a professional, personable, and ethical demeanor, making excellent customer service a high priority
PHR/CP certification or evidence of acquiring certification a plus
Experience with HRIS software preferred
Assists in resolving employee relations issues and facilitating conflict resolution between employees and supervisors
Provides pro-active coaching to supervisors
Promptly investigates employee complaints regarding harassment, discrimination, unfair treatment, etc
Conducts effective, thorough and objective conversations, meetings, interviews, and investigations. Utilizes independent judgment and best practices in conducting investigations and recommending resolutions for HR Director’s approval; writes investigation summaries and reports
Works with management on employee performance issues, supports corrective action, coaches supervisors, and when necessary, prepares documentation for HR and legal review
Provides general guidance to supervisors regarding labor and employment law compliance, wage/hour laws, sexual harassment, and discrimination prevention, etc
Manages leave of absence and ADA accommodation requests
Manages verification of employment and unemployment processes
Maintains knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring compliance
Works closely with management and employees to improve working relationships, build morale, and increase productivity and retention
Responds to written and verbal inquiries from a variety of internal and external sources
Conducts and documents exit interviews
Partners with outside counsel and agencies when needed
Monitors and maintains complaint tracking system
Conducts trainings as needed for supervisors and employees

Employee Relations Specialist Resume Examples & Samples

Investigate employee relations complaints and partner with legal on investigations of EEO complaints
Conduct interviews and prepare investigative documentation related to complaints of discrimination, sexual harassment and other work-related issues; recommend appropriate resolution of complaints and monitor results
Utilize the Employee Relations System to manage cases from intake to resolution
Manage monthly/quarterly reporting for various HR and Diversity stakeholders
Interview employees and discuss work-related matters that adversely affect morale, health, and productivity
Explain and provide advice to employees about company and governmental rules, regulations and procedures, and need for compliance
Develop guidance materials and develop and deliver training for HR Generalists on HR best practices
Attend meetings as employee-management liaison to facilitate communication between parties
Develop and administer discipline policy and procedures
Ability to resolve conflicts and diffuse employee related issues, concerns, situations
Excellent interpersonal skills with demonstrated patience, tact, and respect
Knowledge of applicable law, regulations, rules, procedures, and administration is required
J.D. and employment law experience a plus
5+ years employee relations or related experience
Experience in managing employee relations matters; including complex issues regarding discrimination and harassment

Senior Employee Relations Specialist Resume Examples & Samples

Bachelor's Degree in Human Resources, Industrial or Labor Relations or related field
Minimum of 5 years of human resources experience, preferably of which 3 years have been spent in an employee or labor relations role
Proficient knowledge of employment, wage and hour, FMLA, and EEO laws and regulations
Ability to develop relationships in a decentralized/remote organization, in order to gain support and achieve results
Ability to exercise good judgment and clearly articulate rationale for such judgment in order to persuade business partners to understand and accept ER recommendation(s)
Demonstrate computer skills including MS Word, Excel, and PowerPoint

Employee Relations Specialist Resume Examples & Samples

In partnership with the Director, HR Operations , assist in the development of, and support, the Retail Employee Relations strategy which focuses on balancing both the needs of associates and the Company
Assist with coaching and guidance to associates and HR Managers on a range of topics including, but not limited to
Performance issues
Preserving and strengthening our "People First" culture
Effective communication
Organization changes and design
Monitor legislative updates and changes to case law to ensure compliance and assess impact on policies and practices; recommend revisions to policy or process when necessary
Coordinate with In-house counsel and Director, HR Operations, and conduct and document investigations (telephonic or on-site) into workplace complaints with interviews of associates, managers, or third-party personnel. Prepare summaries for the Director, HR Operations
Where performance deficiencies are identified, assist with the development of plans of action to ensure the deficiencies are addressed and associate receives the proper follow-up
Assist with the refining and maintenance of the Company's employee relations toolkit -- including defining and documenting processes and roles and responsibilities and developing the materials used to support a range of activities including but not limited to
Performance Improvement Plans (PIPs)
Terminations -- both voluntary and involuntary
Leave Management
Disciplinary issues
Discrimination and harassment charges
Violation of the code of business conduct, policy or law
Involuntary Separations
Conduct trainings to Managers and associates in the following courses, Respectful Workplace Training, Coachable Moments, PIP training etc
Assist with internal audits of employee relations issues working with the appropriate cross functional teams to review issues, such as employee turnover, hiring, transfer and promotion practices, exit interviews, etc. to identify trends or situations that need training, counseling or reprimand. Support the compilation of findings and be prepared to report out to the EVP of HR on a quarterly basis
Bachelor's degree is required
SHRM certification preferred
Minimum 6-10 years of general HR experience is required
Expertise in (very good working knowledge of) California law, with particular knowledge about California leaves laws and regulations
General knowledge and experience with policy creation and interpretation; disability, health and welfare, and retirement benefits; and general human resources practices
Able to communicate clearly and succinctly and can adjust to a variety of settings and styles. Proactively and continuously seeks and shares knowledge and information
Listens attentively. Leverages individual style to communicate ideas passionately, thoughtfully and with confidence to gain support from others. Collaborates with others to develop the best ideas and solutions
Demonstrates intention and ability to 'to do the right thing' in support of the organization. Champions the company's values and standards
Displays a willingness to assist others. Seeks to understand requests thoughtful questioning to provide the appropriate support needed
Ability, maturity level and discretion required to be exposed to highly confidential personal information and issues
Exercise sound judgment and discretion in establishing and maintaining good working relationships with all levels of the organization
Knowledge of and ability to develop processes and strong process-orientation skills
Responsive and able to act with a sense of urgency
Ability to interact with and influence employees at all levels of the Company
Retail-based corporate experience preferred

Middle East & Africa Employee Relations Specialist Resume Examples & Samples

Providing support in the development and implementation of local and regional HR policy across MEA
Managing tasks associated with disciplinary, grievance, ethics and other independent processes across MEA, depending on local jurisdiction and resources
Assisting in the implementation of regional ER strategies and projects
Working with MEA HR personnel to ensure that all relevant stakeholders in countries (e.g. legal, compliance, risk, audit, CSIS) are involved in ER matters, where appropriate
Working among other ER peers to share best practices and ensure consistency in applying ER services (on advisory and operation levels)
Build relationships with all partners in MEA: HR personnel, Legal, Compliance and CSIS
Good track record of experience within an HR/ER related environment operating at an advisory/operational role within a fast paced and diversified environment
Experience of working in a highly complex business environment
Excellent communication skills, both in writing and orally

Employee Relations Specialist Resume Examples & Samples

Processing unemployment claims and coordinating hearings, and electronic file maintenance
Review and processing designated terminations
Completion of standard separation agreements as requested,
Employee relations intake and assignment/escalation as needed
Assists with and or responds to Tier 1 employee relations questions; and assists with and/or handles Tier 1 employee relations investigations with appropriate oversight
Associate’s Degree or equivalent experience. Bachelor’s Degree preferred
1-3 years of experience in Human Resources or Office Administration
Intermediate Level Microsoft Office Applications with Word/Excel
Excellent attention to detail, ability to prioritize work and exceptional customer services skills
Excellent written communication and verbal communication skills
Excellent customer service orientation
Team building Skills
Ability to understand and follow specific instructions and procedures
Ability to exercise sound judgment
Ability to gather data, to compile information, and prepare reports
Ability to deliver a high level of service and quality
Ability to work effectively with management
Ability to research and analyze data effectively
Well-organized and able to handle a fast-paced work environment
Paramount sensitivity to and ability to maintain confidentiality
Flexible and adaptable, able to change and alter according to changes in projects or business environment
Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines

Employee Relations Specialist Resume Examples & Samples

Develop and maintain solid understanding of business goals and initiatives, company and division policies, and workforce compliance obligations
Provide strategic advice to managers on workforce matters including but not limited to associate development, retention, performance and conduct-related disciplinary action, terminations, and organizational/divisional initiatives
Guide managers in assessing need for and developing associate-related communications including corrective action documentation
Strategize with managers in improving work relationships, resolving associate concerns, enhancing employee engagement and retention, and fostering compliance with company/division policy and applicable laws
3-5 Years minimum experience in Employee Relations counseling and investigations
Proven conflict management skills
Prepare and finalize employment action and investigation documentation
Input and update employee relations tracker/ case manager
3-5 Years of experience in Employee Relations counseling and investigations
Exceptional interpersonal skills
Strong qualitative analysis and decision making skills
Solid research, analysis, and problem-solving skills
Well-organized, detail-oriented, and able to handle a fast-paced work environment
Track record of building and maintaining customer/client relationships
Ability to work cooperatively with others toward common group objectives, demonstrates respect for the ideas and contributions of other team members, cultivates positive relationships with other associates
Ability to effectively balance business objectives, employee interests, and compliance obligations
Ability to solicit and be receptive to feedback
Intermediate level knowledge of federal and state employment laws
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

HR Solutions Employee Relations Specialist UK Resume Examples & Samples

Deployment of employee relations services, including any regional specific strategy requirements
Develop and maintain key internal/external stakeholder relationships
Ensure service delivery is compliant with laws, regulations, and corporate policies
Provide input into the appropriate blend of internally sourced service delivery versus vendor sourced delivery. Responsible for relevant vendor management including selection, defining scope and measuring performance
Regular travel required across Southwest region and other travel as necessary
Proven experience in human resources and employee relations – essential
Driving licence - essential
Strong leadership and stakeholder management with the ability to communicate effectively to a diverse range of people – essential
Capability of leading organizational change efforts and effectively embedding change – essential

Employee Relations Specialist Resume Examples & Samples

Solid 1 year and up HR Employee Relations (or disciplinary actions) experience
College graduate of Human Resources, Psychology, Political Science or equal
Experience in drafting notices and decision memos
Sound judgement in the sanctions to be given
Consultative attitude, leader type, but with "sunny" attitude
Knows the ER very well (serving memos, decision making, exit interviews, attend conciliation meetings, disciplinary case handling etc)
Very knowledgeable in Phil Labor Laws
Presentation skills (PPT, Word, Excel)
Creates high level reports and presentations
Can work with very minimal supervision (with great initiative)
Willing to work in midshift to late shift and in extended hours (if needed)
Willing to take other assignments that may not be related to ER such as Employee Engagement or events
Experienced and knowledgeable in reviewing policies and amending it
Have lots of initiatives and projects handled in previous work experiences that was approved and rolled out
Mature, professional in all angle, but loves to mingle with people around him

Employee Relations Specialist Resume Examples & Samples

Communicate HR Compliance trends to Employee Relations Manager to assist with educational, training opportunities that may arise
Communicate directly with Store Managers (possibly DMs) on educational, training opportunities and implementation of HR Compliance in accordance with Company SOPs and State guidelines
Communicate R Responsibility calls with Employee Relations Managers to ensure appropriate partnership and actions needed to remedy any Team Member relations issues
Investigate R Responsibility calls with the partnership of the District Managers and Store Managers to ensure thorough and timely investigation, response and resolution for all parties
Provide local reporting on status of new, in progress or closed cases to Employee Relations Manager
Coach Store Manager’s on conducting Team Member investigation or pending TM issues
Recommend and facilitate training/educational needs based upon Legal trends
Partner with Store Support Center and Field Operators on appropriate implementation of LOA Process
Communicate LOA trends or educational opportunities associated with Employee Relations Manager

HR Employee Relations Specialist Resume Examples & Samples

Bachelor’s Degree, preferably in a related field
Minimum 5 years of broad Human Resources experience
SHRM, PHR certification a plus!
Comfort with instructing small and large groups
Willingness to do periodic travel
Bilingual Spanish preferred
Applicant must be authorized to work in the United States, no Visa sponsorship will be provided

Employee Relations Specialist Resume Examples & Samples

Independently takes proactive consultative approach with HRBPs and people leaders to anticipate, define and provide legally sound solutions to resolve complex employee relations cases/matters
Provides advise on how to interpret and implement HR policies and procedures
Works closely with Legal and Compliance to investigate and resolve complex employee relations cases/matters
Serves as a subject matter expert of employment laws and HR cases and appropriately applies information to employee relations matters/consultations
Creates legally sound solutions to complex cases and maximize opportunities for the success of the associates and the business
Reviews and approves final dispositions of all leave cases, workers' compensation claims and ADA cases before execution
Coordinates and conducts investigations and climate surveys as needed. Creates and maintains investigation reports on all ER-related activities
Leads in the development, implementation and administration of ER/HR policies and procedures and their dissemination through various employee communications
Meets regularly with the Company's employment corporate counsel regarding advise on ER cases, etc
Works closely with the HRBPs and People Leaders to understand ER trends and advise on risks to associate engagement and morale
Assists HRBPs with retention strategies to support the business and reduce turnover
Utilizes reports and HR dashboards to provide predictive analysis for future changes or decisions
Assists Director with all department communication efforts as assigned
Develops, designs, implements and facilitates ER training programs
Participates and/or leads large scale projects for the ER department as well as the HR department, as a whole
Proactive participate in HR-wide initiative and projects
Coordinates/manages work of lower level ER staff as assigned. Provides leadership guidance in the absence of the director
5+ years of experience in Human Resources with specific concentration in Employee Relations and/or a HR Business Partner role is required
Ability to analyze information and convert related activities into a comprehensive work plan
Ability to drive multiple projects
Ability to implement process improvements
Ability to work as part of a team
Demonstrated ability to deal with confidential information
Demonstrated leadership skills
Expert knowledge of general employment and case laws
Intermediate or stronger skill level with MS Word, Excel, Outlook, PowerPoint
Experience with Human Resource management systems (generic); e.g. PeopleSoft, ADP

Senior Employee Relations Specialist Resume Examples & Samples

Oversee and manage all employee relations issues, internal investigations, and prompt problem resolution
Manage the investigative process for internal complaints of discrimination, harassment, retaliation, and other high-risk employment issues, including complaints in which leadership is the subject and propose appropriate actions
Handle employee situations with a focus on conflict resolution in a timely fashion
Follow privacy regulations and maintain confidentiality as required
Maintain an accurate record of employee interactions, schedules, recommendations, and communications related to issues that have been identified and addressed
Implement and ensure compliance with company HR policies and advises employees and management on the interpretation of human resources policies, programs, procedures, and applicable laws and regulations
Assists management in collaboration with the HR BP team in addressing performance concerns and regarding general human resources issues
Analyze employee relations trends, provide periodic detailed reports, and propose methods to improve problematic trends after careful research
Keep management and staff advised of new regulations and company policies related to human resources
Monitors and reports on progress toward Affirmative Action goals and related issues
Acts to ensure compliance with FLSA and other applicable statutes and regulations related to HR
Utilize their leadership skills to collaborate and motivate other team members to achieve company objectives

Principal Employee Relations Specialist Resume Examples & Samples

Bachelor's/Masters Degree
7-10 Years HR experience with Bachelors, 5-8 Years HR Experience with Masters
Ability to provide strategic, proactive partnership to leaders
Experience in employee and labor relations
Demonstrated knowledge of the Czech employment law; legal knowledge about more countries in the region is an advantage
Mandatory is fluent English and Czech language; any other languages for the region is an advantage
Experience in leveraging data/metrics to identify trends and proactively address
Experience in program/process design, as well as process improvement skill set
Solid dispute resolution, negotiation, influencing and conflict/dispute resolution skills
Demonstrated ability to solve problems and multi-task
Ability to coach and consult at various levels in the organization
Objective Judgment & data driven Decision Making
Prioritization and Project Management
Demonstrated excellence in written and verbal communication skills and interpersonal awareness
Global understanding and mind-set and ability to work across the matrix
Ability to travel within the region

Principal Employee Relations Specialist Resume Examples & Samples

7+ Years HR experience with Bachelors, 5+ Years HR Experience with Masters
Experience providing strategic partnership with Vice President level leaders
PHR Certification
Demonstrates strength in systems thinking
Solid dispute resolution, negotiation and conflict resolution skills
Demonstrated excellence in organizational skills
Demonstrated strengths in listening, fact-finding, and expoloratoy skills. Ability to uncover additional information
Demonstrated ability to exercise independent judgment and discretion, as well as maintenance of confidentiality
Demonstrated ability to coach and consult at various levels in the organization

Employee Relations Specialist Resume Examples & Samples

Assist the ER Manager with both Field and Home Office employee relations matters. Respond to field and corporate employee relations issues in a timely manner, including counseling and assisting management in resolving such issues. Investigate all ER issues (gather written statements, prior discipline, etc.)
Maintain employee hotline cases (intake and update) and provide reports when requested
Partner with ER Manager, Legal, HR and other departments on ER issues as needed
Assist with the preparation of disciplinary notices, IDP’s and other disciplinary action, and coach managers and supervisors through the disciplinary process
Manage unemployment claim and appeal process
Generate monthly Fair Practices/Harassment training report and track compliance in HR database
Assist and support ER and HR departments with special projects, including employee events, store closings and other projects as assigned
Bachelor’s Degree in Human Resources, Business or related field
4+ years employee relations experience in the retail industry
Willingness to travel to stores quarterly
Detail oriented- very accurate data entry skills
Knowledge of federal and state laws and regulations that impact payroll and labor hours
Ability to manage and maintain highly confidential information and correspondence

Employee Relations Specialist Resume Examples & Samples

Provide first line support for Employee Relations issues
Manage all cases, including any escalated from HR Shared Services
Collaborate with managers to identify performance and/or capability concerns
Provide support on talent development and training across the regional offices
Partner with the Reward function to support the annual performance management and reward cycle and any additional performance or reward projects
Provide advice on HR compliance, employment contracts and employment law
Act as the SME for visa requirements
Conduct exit interviews for all departing employees within the regions
Consult on paternity, maternity and compassionate/bereavement leave requests
Support day-to-day change, communication and employee engagement in collaboration with the Change Management and Internal Communications Directors
Advise on policy updates and regional HR best practice
Other duties as reasonably requested
3 years of relevant HR/ER experience
Prior experience providing operational HR advice at a global leader, preferably in the life sciences sector
PHR or SPHR
Demonstrated expertise in a comprehensive range of HR case work, including compliance, ER, internal policies, etc
Experience using an HRIS (Oracle preferred)
Proficient in MS Outlook

Senior Employee Relations Specialist Resume Examples & Samples

Ensure legal compliance with all labor laws
Assist Business Unit leaders with employee issues, disciplinary actions, review and approve terminations, reductions in force, investigate and defend legal complaints filed by employees
Support integration programs across all business units, research state laws and ensure systems are in place to comply with all regulations
Administer ADAA for all Eurofins US employees to ensure compliance with regulations
Design and deliver training to current Eurofins leaders and following acquisitions
Create and oversee Affirmative Action, EEO and Veteran plans
Perform FLSA audit on all new acquisitions
Perform all functions in support of and in compliance with the Equal Opportunity Employment laws
Provide support and assistance as needed within all areas of Human Resources
PHR or SPHR a plus
Strong computer, interpersonal, and organizational skills
Excellent communication (oral and written) and attention to detail
Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
Ability to perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
Proficient in Microsoft Office; advanced Excel skills preferred
Bachelor's degree in related field and minimum of five years related experience in Human Resources with strong focus on regulatory compliance or equivalent combination of education and experience preferred
Demonstrated proficiency with project skills including analysis, planning and organizing, and implementation of new programs
Must be able to maintain confidential information
Authorization to work in the United States indefinitely without restriction or sponsorship
Ability and willingness to travel as needed

Employee Relations Specialist Resume Examples & Samples

Minimum of 5 years of related Human Resources experience working on a broad range of employee relations issues
Excellent organization and follow-through skills; ability to manage a high volume of cases and ability to analyze data and propose methods for continuous improvement
Strong organizational awareness and influencing skills
Ability to work in a fast-paced, time sensitive and confidential environment

Employee Relations Specialist Resume Examples & Samples

Seeks a deep understanding of, and serves as a role model for the Honda Philosophy
This position actively engages, collaborates, and partners with both leaders and associates of the departments they support to develop and implement continuous improvement initiatives, enhance employee engagement and morale, improve working relationships, and drive positive business results
Builds rapport and relationships with management and employees to maintain a reputation as a resource and confidante
Implements programs to enhance employee engagement and organizational effectiveness to drive positive business results
Serves as an associate advocate while balancing needs of the company
Ensures fair and consistent treatment to all associates to enhance associate loyalty and commitment to their jobs and the company
Assists in communications between associates and supervisors, corrective action and planning, disciplinary actions, and explanation and clarification of policies and procedures
Provides HR guidance to management for various topics (i.e. coaching, counseling, career development, performance improvement, and disciplinary actions)
Manages and resolves complex employee relations issues
Conducts effective, thorough and objective investigations
Facilitates associate feedback sessions and exit interviews, analyzes data trends, and makes recommendations to management team for corrective action and continuous improvement
Identifies key HR metrics and key HR performance indicators. Collects, organizes, analyzes/interprets, and presents the data to management in a simple format that is intuitive and clearly guides strategic directions and decisions
Partners with management to interpret, define, communicate, and implement, various human resources policies, procedures, laws, standards, and government regulations
Facilitates and/or provides various HR-related training to the workforce
Administers various human resources plans and procedures for all company personnel; assists in the development and implementation of personnel policies and procedures; prepares and maintains employee handbook and policies and procedures manual
Participates in developing departmental goals, objectives and systems
*Honda Aircraft is an Equal Opportunity Employer***
Bachelors’ degree in Human Resources, business or related field required
5-10 years’ experience in an Employee Relations role
Experience working in a Manufacturing/Production environment
PHR/SPHR desired
Excellent consulting skills
Excellent business and financial acumen
Strong interpersonal and negotiation skills
Knowledge in labor relations
Ability to deal effectively with ambiguity and change; comfortable dealing with uncertainty
Ability to interact with employees at all levels
Self-directed and motivated
Strong ability to leverage business software (Word, Excel, PowerPoint, Lotus Notes) to analyze data and develop effective presentations
Strong employment law compliance background including FMLA, Workers Compensation and Unemployment

Employee Relations Specialist Resume Examples & Samples

Investigate employee relation issues such as harassment, discrimination, conflict and theft, partnering with NCR legal counsel, Security and NCR’s ethic and Compliance Office when needed
When appropriate, work with the NCR Labor Director and local labor organizations to assist with contract negotiations, labor relations, grievances, etc
Partners with managers and employees to drive the development and execution of performance improvement plans, disciplinary actions, leave of absence issues, workplace accommodations, and terminations ensuring compliance with NCR policies and applicable laws/regulations
Develops strategic partnerships with business stakeholder groups to ensure effective execution against the defined ER strategy
Minimum Qualification must be: Bachelor’s degree in Human Resources, Labor Management, Industrial Relations or related field
Proficient knowledge in US employment law
Customer focused with the ability to quickly build strong relationships across the organization
Strong listening, negotiating & conflict resolution skills

Employee Relations Specialist Resume Examples & Samples

Provide employee relations support with guidance from the HR Business Partners for the product development groups. Give consultative guidance to managers and staff on issues and questions regarding employee relations, performance management, corrective actions, and policy interpretation. Provide timely and accurate information and direction to tools and resources for managers and employees
Collaborating with other HR team members, participate in projects or provide direction on HR-related programs and practices
Support the effective execution of activities such as the performance review and merit planning process
Ensure consistency, communication and collaboration in a matrixed and global environment
Work with the HRIS group to extract relevant data to report on metrics and trends
Experience with employee relations
A bachelor's degree and 3 years of professional work experience (or a master's degree) is required
Ability to provide guidance and coaching to managers and staff on a variety of issues including employee relations and performance management
A strong understanding of performance management approaches and employment law
Experience working on projects with global HR staff across multiple HR disciplines
An aptitude for analytics and problem solving including the ability to diagnose root causes
Ability to work in a time sensitive and confidential environment
Computer skills in MS office (Excel, PowerPoint, Word), SharePoint, Skype for Business, and HRIS (Workday is a plus)
High tech experience preferred

Employee Relations Specialist Resume Examples & Samples

ADOA rules, policies and procedures
Arizona Revised Statutes as related to State service employment
Performance appraisal system
EEOC process, procedures and guidelines
FMLA, FLSA and other employment related laws
Progressive discipline process
Plan and make independent decisions
Review issues and make well-reasoned and fully supportive recommendations
Be unbiased, objective and thorough when working with employee relations issues or conducting investigations
Maintain sensitive and confidential information
Perform multi-task assignments and adapt to changes quickly
Establish priorities and set own work agenda

Academic Employee Relations Specialist Resume Examples & Samples

Bachelor’s degree in the liberal arts, business, management, information systems or related field
Three or more years of professional experience, specifically with employee or labor relations issues
Demonstrated proficiency in both oral and written communication
Demonstrated ability to work with a diverse clientele, and within a unionized environment
Demonstrated competence in utilizing personal computers and computerized information systems
Ability and willingness to establish and maintain positive interpersonal relationships throughout campus
Demonstrated leadership, management and problem-solving skills
Knowledge of labor and employee relations laws
Demonstrated skills and experience working with senior leadership including meeting deadlines, managing multiple priorities, exercising discretion, handling confidential information, working with a variety of stakeholders and capitalizing on superior communication skills
Advanced degree such as a Juris Doctor
Applicable work experience in higher education, including familiarity with academic policies and procedures in higher education
Experience working within unionized environments, including collective bargaining experience
Familiarity with mainframe based HR and Financial computer systems (SAP preferably)

Senior Employee Relations Specialist Resume Examples & Samples

Demonstrated success in driving HR functional excellence and process improvement
Coaching and mentoring at the management level
Strong analytic skills and the ability to drive decisions through data
Success in creating effective employee relations strategies and programs
Flexibility, fantastic communication skills and huge amounts of drive
Being an enthusiastic team player with a strong drive to create a positive work environment
The ability to be comfortable with high volume workload and not be afraid to "roll up your sleeves"
The ability to manage multiple priorities simultaneously with a focus on results
Excellent organizational and interpersonal skills
7+ years' experience in an HR business partner role or relevant HR specialist space
Bachelor’s degree or equivalent post-secondary degree
Employee relations, change management and team development experience
Strong Microsoft Excel skills and a comfort with data
Ability to diagnose problems and identify and drive appropriate solutions
Excellent written, verbal, and listening communication skills
Influencing skills and interfacing with senior members of the business
Ability to function in a fast paced and innovative environment
Master’s degree in HR, MBA, or JD preferred

Employee Relations Specialist Resume Examples & Samples

Provide counsel, coaching and support to classified staff supervisors on classified staff performance management; disciplinary/conduct related concerns; and workplace conflict to include mediation and facilitation of meetings
Guide individuals and teams on how to effectively address and resolve workplace concerns
Partner and support the annual performance management cycle
Provide support and advice on employee concerns that align with employee relations process and procedures
Conduct exit interviews for all departing employees; and
Support and partner other members of the employee relations team in handling faculty and staff issues, and serving as the representative and point of contact for the department in the consultant’s absence
Advanced degree required, along with experience in human resources
Knowledge of HR polices/procedures and best practices. Ability to work with functional groups and different levels of employees to effectively and professionally achieve results
In-depth knowledge of employment law in relevant jurisdictions
Ability to advise on local cultural business norms and behavior
Demonstrate superior communication skills, including the ability to influence, both orally and in writing
Ability to observe, listen and build relationships—must be caring, competent and optimistic; and approach people and problems and individuals; and
Ability to build relationships with Employee Assistance Programs, community-based resources for domestic abuse, substance abuse, mental health issues, and other needs that may arise

Employee Relations Specialist Resume Examples & Samples

The Employee Relations (ER) specialist is responsible for providing advice and expertise to management and HR Business Partners on performance management, disciplinary, grievance and investigatory matters. The ER specialist is responsible for the following advisory and delivery competencies
Position will mostly be responsible for ER matters in EMEA region but will handle APAC ER issues on a limited basis
Provide guidance to managers about performance management issues and conduct investigations for all complex and escalated issues, or those representing significant risk to the organization
Partner with ER lead, Business Managers, Legal and HRBP's to provide resolutions for escalated or complex issues and concerns. Works with HR Business Partners, as needed, to resource and resolve ER issues
Develop and implement policies, procedures and guidelines, including discipline, grievances and complaints
Ensure consistent execution of performance management, disciplinary, grievance and investigatory matters by monitoring and reviewing formal documentation requirements and strategies for responding to ER inquiries
Develop standard approach with the ER lead for managing complex, ambiguous, and/or escalated ER issues. Determine when to escalate cases to the relevant HR Business Partner and ER lead
Assist with ER reporting; analyze data, identify trends, work with the HRBP’s and ER lead to recommend solutions
Communicate and ensure understanding by managers and employees of relevant laws, regulations, and organizational policies and answer non-standard questions by managers and employees as needed
Conduct needs assessment, design, and deliver employee relations training for supervisors in partnership with T&OD
Partner with internal and external counsel to prepare for and, when necessary, attend mediations, arbitration, and other court proceedings
Handle all aspects of a Reduction in Force including planning and execution
Position will require travel in both EMEA and APAC region
Bachelor's degree required. MBA or Master's degree or equivalent preferred
Experience of more progressively responsible HR related experience
Solid understanding of the principles of employment law in the region
Understand and know how to work in a matrixed model - both corporate, functional and geographic
Experience with dispersed workforce
Strong business acumen and analytical skills
Strategic/critical thinker with business acumen
Solid project management background and experience with HR technologies
Excellent facilitation, public speaking, interpersonal, and communication skills

Employee Relations Specialist Resume Examples & Samples

Respond to Employee Relations requests from customers (prioritizing as appropriate) and executes on the key tasks and activities in accordance with defined procedures and guidelines
Develop and manage investigation plans (assignment of proper resources; identification of witnesses and key individuals; method, order and timing of interviews; identification of evidence to gather, maintaining contact with case owner, manager and key stakeholders
Identify relevant policies and practices to determining whether violation of policies or practices occurred
Assist with the development of performance improvement plans (PIP) and Corrective Action steps; Review to determine if suitable, reasonable, measurable and actionable
Handle requests from client legal team for gathering information for responding to legal claims, attorney letters, agency charges, lawsuits etc. related to ER cases
Provide insights and intelligence with respect to trends and opportunities
Communicate and interact effectively with customers and team members ; develop credibility and trust relationships with customers, supervisors, and team members
Interact and interface with customers, vendors, service providers, and other third parties as applicable in relation to the activities and dependencies
Investigate issue areas and determine methods of mitigation in order to resolve problems within acceptable timeframes, routing or escalating inquiries as appropriate in order to achieve effective and timely resolution
Contribute to scheduled and ad hoc training in order to improve performance and promote continuous learning
Assist and encourage users / customers to make effective use of self-service options, systems, products, services, etc. in order to drive rapid resolution and empower customers; educate and inform customers of the full range of services available to them
Contribute positively to a knowledge sharing environment by documenting and sharing all relevant working experiences for knowledge database future reference
Comply with documentation and retention guidelines
Identify areas for improvement on daily operational processes and provide support to implement these initiatives by highlighting and discussing key changes/improvement programs with the Cluster Employee Relations Lead
Maintain complete and accurate documentation in accordance with guidelines on a timely manner, complying with the Service Level Agreements
Take ownership of all assigned tasks, initiatives, and inquiries and make sure that they are resolved / completed efficiently and with a superior level of quality
Attend to and process customer inquiries and request by applying Employee Relations standard operating procedures and utilizing problem solving skills for resolution
Work in collaboration with other team members to execute tasks and fulfill key deliverables, seeking input and assistance as needed
2+ years HR experience with a concentration in Employee Relations, Labor Relations, and HR Generalist experience researching, investigating, and addressing employee misconduct and below job performance standards; providing guidance to management
Demonstrates customer orientation and excellent customer service skills
Demonstrated understanding how work and local activities integrate with other HR functional work and in alignment with HR standards
Discretion, professionalism, confidentiality and judgment
Excellent telephone manner with clear, concise and professional communication skills
Ability to accurately collect information in order to understand and assess the clients’ needs and situation
Computer literate with knowledge of common office productivity software and the ability to learn customer service software applications ( e.g., MS Office, email, fax, Internet Explorer)
Ability to perform administrative activities
Understand short-term and long-term implications of decisions and actions
Basic understanding of business, financial and organizational factors in relation to HR activities
Deliver exceptional service through tools and processes; experience suggesting areas for improvement on to support continuous improvement effortsHuman Resources

Employee Relations Specialist Resume Examples & Samples

Partner with the Business, HRBP and Legal teams to create and sustain a positive employee relations program and best practice
Lead the transition of Employee Relations (ER) cases from the Business Partner team into this new role
Manage ER cases across APAC to resolution ensuring fair outcome and legal compliance
Support the development of employee relations capability among people managers in APAC
Work in collaboration with Facebook’s Employment Legal Counsel and Investigations team
Partner with the People Tech team to roll out a new technical solution to track and manage ER cases
Analyze ER data and provide insights on trends to the business and HRBP teams
Proactively manage projects end to end as assigned & seek out stakeholder support as needed
Continually pursue ways to improve existing processes and implement best practice
Frequently travel to different offices within region as needed
An experienced professional with a demonstrated full understanding of employee relations
6 to 8+ years experience in a HR role
Strong working knowledge of APAC wide employment legislation
Excellent communication skills and ability to handle sensitive matters with tact and diplomacy
Proven ability to effectively organize, prioritize, and handle multiple assignments simultaneously
Ability to interact with all levels of a professional organization

Employee Relations Specialist, Senior Resume Examples & Samples

5+ years of experience with HR, including leading or conducting investigations into complaints of harassment, discrimination, retaliation, or disability
Experience in conducting investigations with staff at all levels
Ability to gather, analyze, and synthesize information and data from multiple sources and summarize investigative findings concisely and clearly in writing
Possession of excellent interviewing and fact-gathering skills
BA or BS degree in Business, HR, or related field preferred

HR Employee Relations Specialist Resume Examples & Samples

You'll provide problem resolution and counseling support to our business leaders and employees throughout the performance management and corrective action process
You'll also conduct internal fact-finding reviews regarding employee complaints; conduct management and non-management training programs, including anti-harassment, performance management and coaching; and support our ER Manager and the Regulatory Compliance team in the preparation of Affirmative Action Plans
In addition, you'll manage the administrative change process through research, interviews, document review, communication with administrative agencies and drafting and finalizing the response document with the support of our ER Manager and ER Specialists
Fluency in English and French required
Ability to work with remote locations

Employee Relations Specialist Resume Examples & Samples

Serve as a point of contact and information source for HR inquiries for our business partners; escalate issues when appropriate
Provide coaching and counseling to employees and managers to resolve performance issues
Support the People Success team in key areas such as employee relations, employee development, recruiting, compensation and benefits
Facilitate effective communication between employees and managers to support employee engagement and development conversations
Participate in the development and delivery of HR and L&D programs; which include policy overviews, performance management and training & development
Conduct new hire orientation on a monthly basis
Maintain department organization charts
Support recruiting efforts as needed
Maintain compliance with federal and state regulations concerning employment
Work on HR projects and initiatives; and assist other areas within HR to provide leverage as needed
Work closely with People Operations team on employee status changes across internal systems
Process employment terminations and conduct employee exit interviews

Employee Relations Specialist Resume Examples & Samples

Investigate, analyze, and make appropriate recommendations regarding complex employee relations issues filed internally; exercise influence appropriately
Provide coaching, counsel, and direction to Store Managers, Associates, District Managers, and Regional Vice Presidents across the US to ensure fair employment practices and compliance with employment legislation
Ensure fair treatment for all associates at all levels
Ensure that we are in compliance with the Company’s policies as well as Federal and State laws
Participate in the coordination and execution of field training, which educates our associates on rightful discharge, sexual harassment and discrimination
1-3 years employee relations experience preferred
Strong interpersonal, delivery and facilitation skills

Employee Relations Specialist Resume Examples & Samples

Develops case management and/or investigation plan for each case. Assigns proper resources; identifies witnesses and key individuals; determines method, order and timing of interviews, evidence to gather; maintains contact with service request owner. Conducts investigations, as appropriate, including remote or onsite interviews with key individuals, such as the complainant, accused, witness, subject matter experts (SME).as needed utilizing standard and probing questions to effectively collect pertinent facts needed to resolve the case. Gathers evidence and facts required for conducting a proper assessment of the case; handling evidence in accordance with all company policies and guidelines. Identifies the company policies and practices that are relevant to the case in order to identify when a violation of company policy has occurred. Based on the findings, researches and recommends the action(s) to take to appropriately resolve the case
Assists team members with workforce issues by listening empathetically to concerns, managing expectations, and handling the case in a sensitive manner. Keeps team member regularly informed of the status of the case, informing the team member of obligations to ensure a timely and accurate handling of the case in accordance with company policies and guidelines
Consults with and advises managers regarding workplace issues and recommends appropriate personnel actions in accordance with Company policies and guidelines, and applicable laws. Coordinates review with employment law on guidance as appropriate in addressing cases that may result in potential legal action. Assists managers as needed in preparing corrective action documents and performance improvement plans, and preparing for employee conversations. Notifies manager of process and timeline based on the recommended actions. Reviews escalated matters with appropriate stakeholders and operates as intermediary as needed between the manager and the stakeholder
Remains current and informed in the field of Employee Relations in order to share knowledge and insights with others. Maintains knowledge of federal, state and local EEO and labor laws
Manages requests or inquiries from customers following defined procedures and guidelines. Conducts proper reviews and investigations working to resolve cases within acceptable timeframes, further escalating inquiries as appropriate in order to uphold timely, effective resolution. Engages appropriate stakeholders at the appropriate time in the case lifecycle in accordance with the HR functional area procedures and guidelines
Collaborates effectively with others in order to execute tasks and fulfill key deliverables within the HR functional area(s). Integrates efficiently with team members in the functional area(s) and seeks to provide expertise/advice in the area of specialization as appropriate. Strives to gather and share information to allow for transparent knowledge transfer and effective overall capability of the HR functional team. Interacts and interfaces with customers, vendors, service providers, and other third parties as applicable in relation to the activities and dependencies within the HR functional area(s)
Takes ownership of all assigned tasks, initiatives, inquiries, and escalations within the HR functional area(s) of specialization and makes sure that they are resolved and completed efficiently and with a superior level of quality. Follows up and provides continuous feedback, guidance, and information to customers, key stakeholders, and peers within the HR functional area team. Ensures high-quality standards for all activities, initiatives, and tasks within the designated functional area(s) of responsibility. Adheres to all service level agreements (SLAs) established by the HR functional area(s) /or team
Communicates and interacts effectively with customers and team members of the HR functional area team while displaying empathy and courtesy. Cultivates a high level of trust with all customers, stakeholders and team members. Assists and encourages users and customers to make effective use of the HR Portlet and other self-service options, systems, products, services, etc. in order to drive rapid resolution and empower the customer. Educates and informs customers of the full range of HR services available to them
Ensures that company policies and procedures are adhered to and in compliance with all applicable Federal, state, and/or municipal laws. Makes a conscientious effort to ensure that the workplace is free of all discrimination and harassment
Serves as a liaison for a particular business area and contributes to the relevant team meetings as needed. Serves as point of contact for the HR M&A Team (if selected) and executes on M&A related tasks/initiatives as needed
Bachelor’s Degree and at least 3 years of experience in an HR concentration such as an HR Generalist/HRBP, employee relations, labor relations, training and development, OD/OE, diversity, compensation, benefits, and/or talent acquisition
Knowledge of federal, state and local employment (EEO) and labor laws
Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing effective solutions to resolve problems
Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, prospective acquisitions, external clients)
Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions
Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns)
Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font)
Willing to travel up to 5% of the time for business purposes (within state and out of state)
Experience with employee relations, providing guidance to management and researching, investigating and responding to team member issues and concerns
PHR or SPHR Certifications as conferred by HRCI (Human Resource Certification Institute)
Experience working in a customer service environment
Experience providing employee relations support virtually to team members in multiple locations
Experience using Case Management or Workflow tools such as Salesforce, Remedy, Siebel

Employee Relations Specialist Resume Examples & Samples

Assists employees and managers as the initial point of contact for HR programs, policies and procedures questions by answering telephone calls and emails by providing immediate resolution or careful redirection to escalated supported resources
Uses available resources such as HR policies, program documentation, handbooks, Standard Operating Procedures (SOP) etc. to effectively answer questions
Collaborates with ER and HR Operations staff members in order to resolve employee issues in a thorough and timely manner
Escalates questions and issues which are beyond Tier 1 to the appropriate HR contact for further handling
Conducts intake for employee relations issues and prepares all required documentation from initial intake to resolution
Documents and follows-up cases coming through ER using the HR case management system(s)
Provides high-quality, timely, and professional customer service
Ensures all issues are handled with consistency, in accordance with Quintiles company policy Maintains confidentiality and sensitivity to all issues and abides by data privacy regulations
Participates on HR projects as assigned and managed by a Lead or Manager
Performs other job related assignments as requested
Strong written and oral communication skills including professional telephone etiquette
Strong customer service and data entry skills
Ability to multitask and manage a fluctuating workload in a fast paced environment with changing deadlines
Ability to handle highly confidential and sensitive information with discretion. Ability to relate to a diversity of requests

Employee Relations Specialist Resume Examples & Samples

Conduct investigations of employees for disciplinary matters, write reports regarding the investigations and make discipline recommendations in consultation with Senior Manager, HR Compliance
Support in advising managers and supervisors on the proper procedure/process in handling personnel matters, performance management matters, and issues including employee evaluations
Support in advising and counseling supervisors on compliance with HR policies
Coordinate and facilitate grievance procedures
Analyze and review policies and regulations for personnel matters
Respond to subpoena requests
Conduct exit interviews who depart and administer severance
Act as a liaison between employer, employee and outside counsel, by communicating and supporting multi-cultural and diverse employees with coordinating and completing paperwork related to filings and extensions for immigration or citizenship
Support HR Compliance department in promoting a culture of updating job descriptions, with is a collective activity among supervisors, HR and employees

Employee Relations Specialist Resume Examples & Samples

Supports managers on employee relations issues considered low in complexity. Provide guidance on conversations with employees, highlighting areas of potential concern and risk and how to mitigate risk
Recommends resolutions of complaints and internal investigations; presents findings and escalates matters to the appropriate resource
Applying the risk management framework, recommends termination approval and assists managers with the communication for a termination. Responsible for termination approvals within the scope of approval authority
Ensures tickets and cases are established in the case management system for each ER matter, that related documents are properly categorized and stored, and that content is accurate and thorough
Coaches and advises managers at lower levels on low to moderately complex corrective action matters, providing guidance on conversations with employees, and potential risk issues. Typical issues include and not limited to: performance management issues, often involving multiple issues; (e.g. disabilities, LOA's), policy infraction, application of policies and procedures)
Participates in ad hoc employee relations matters and projects as assigned. Participates and supports continuous improvement efforts, specifically in identifying and making recommendations to improve employee relations processes
Bachelor's degree (preferably in Human Resources or Business Administration) or equivalent experience required, in addition to 9-12 months of relevant human resources experience. (2-4 years of experience needed at the grade 13 level)
Ability to quickly build rapport and trust with employees and managers to positively influence decisions and actions

Employee Relations Specialist, Senior Resume Examples & Samples

Made events. Maintain responsibility for developing and implementing actions to address gaps or areas requiring attention, including workstreams, reviewing ER and DAC cases, disciplinary action reports, or other data sources to identify trends by level, geography, or issue, and work with Employment Practices team colleagues, managers, and other internal teams to provide recommendations and actions to resolve wide
Spread employee relations or compliance issues. Develop subject matter expertise in a specialized area, including ADA accommodations or compliance and provide support for resolving ADA issues, as necessary
Possession of excellent interviewing and fact
Gathering skills

HR Solutions Employee Relations Specialist UK Resume Examples & Samples

Provide relevant and effective consulting services to multiple sites in the Midlands and North East of the UK and ensure valuable solutions for the complexity of the businesses
Regular travel is required across the North East and Midlands region and other travel as necessary
Understanding of Industrial Relations/ Employee Relations in the market and understanding of applicable legislation- essential
Previous experience influencing, engaging and leading geographical dispersed teams – essential
Project management experience- essential
Geographical mobility to travel between Thirsk, Witham St Hughs, Wolverhampton, Hull and Worksop. Employees are mostly based in Thirsk/Witham St Hughs and Wolverhampton so these are the sites that will be visited most regularly- essential
Capability to manage and implement HR processes and client focused solutions – essential

VP-employee Relations Specialist Resume Examples & Samples

5+ years of HR experience with a primary or heavy emphasis on employee relations work
Experience with investigations
HR experience in a financial services organization
Previous employment law experience helpful but not required

Employee Relations Specialist Resume Examples & Samples

3+ years of experience in the HR field, including resolving employee concerns in employment areas, such as conflict resolution or benefits
Experience with working in a high-energy environment
Experience in working with various levels of staff and demonstrated professionalism and discretion when performing multiple duties
Ability to gather, analyze, and synthesize information and data from multiple sources and summarize findings concisely and clearly in writing and presentations
Experience with CounselLink, Navex, and Workday systems preferred
Possession of excellent Microsoft Office skills
BA or BS degree in Business, Human Resources, or related field preferred
HR Certification, including PHR or SPHR Certification preferred

Senior Employee Relations Specialist Resume Examples & Samples

Facilitates and negotiates successful resolution of highly complex and emotional issues, diagnosing the key issues and next steps for intervention. Influences, coaches, and solves problems to ensure consistent application of policy/procedure and treatment of employees in investigations and resolutions
Leads highly complex investigations and debriefing process on highly sensitive policy infractions. Reviews and approves termination, mutual agreement actions applying the risk management framework and identify a risk mitigation plan. Applying the risk management framework, is responsible for termination approval within the scope of approved authority. Coaches managers in the implementation ensuring appropriate protocol is followed. Responsible for termination approvals within the scope of approval authority
Provides coaching on policies, operational and process to the ER Specialist team on a day to day basis. Ensure the risk management framework is effectively applied to all cases. Continuously monitors cases to ensure consistency in policy and application of the risk management framework and overall quality
Influences, coaches, and solves problems to ensure consistent application of policy/procedure and treatment of employees in highly complex investigations and resolutions. Coaches employees and manager on intervention techniques and on developing conflict resolution skills
Applying the risk management framework, identifies and analyzes legal and compliance risks in employment situations and ensures appropriate escalation
Participates in scoping projects, identifying key objectives/outcomes, developing project plans and executing projects to achieve desired outcomes
Identifies data trends, analyze/interpret data and make recommendations to management for continuous improvement. Creates and establishes shared processes and best practices. Prepares guidance and training materials for corrective action and investigations ER teams to support consistent application of enterprise policies and procedures. Assists in the development and delivers training to ER teams, HR teams, and managers regarding employment-related concerns
Bachelor's degree (preferably in Human Resources or Business Administration) or equivalent experience required, in addition to 8– 10 years of relevant human resources experience, with particular experience in laws, regulations and case law pertaining to EEO
Extensive knowledge of HR policy, theory and practice normally gained through progressive work experience
Must be able to develop effective relationships with business leaders, Talent Advisors and the talent delivery team
Must be able to manage multiple cases and priorities and make sound decisions quickly
Must be able to influence others as well as work through others
Experience in making presentations and in conducting training program

Employee Relations Specialist Resume Examples & Samples

3-5+ years of experience in Human Resources
Demonstrated understanding of HR, particularly employment law
Strong interpersonal skills to interact with administrative staff and attorneys at all levels within a large law firm setting
Strong follow-up skills and the ability to be persuasive in managing priorities
Excellent listening skills, strong diplomatic and influencing skills
Comfortable with basic administrative tasks
WLCP, PHR, SPHR, and/or JD or related graduate degree

Employee Relations Specialist Resume Examples & Samples

10+years total HR experience (HR, ER, Staffing, Comp, Benefits)
5+ years ER case management as an HR Generalist or Specialist
2+ years in at least 2 of the following areas
Li-SRC

Employee Relations Specialist Resume Examples & Samples

ER Process Delivery
ER tracking and Solutions
Proactive Training and Education

Employee Relations Specialist Resume Examples & Samples

Provide front line Employee Relations expertise to the client group
Responsible for coaching and advising leaders and employees on all performance management issues including absenteeism, performance, conduct, harassment, policy compliance, employment practices and applicable employment legislation
Strong knowledge of disability and return to work practices
Contribute to the development and implementation of Employee Relations programs based on line of business goals and HR strategy
Support leaders in the effective execution of the performance management process to maximize employee effectiveness, including coaching, discipline and when necessary termination
Work with line leaders to manage short and long term disability claims
Liaise with employees, leaders and claims adjudicator to support accommodations and return to work programs
Facilitate Employee Relations training as required, contribute to the development of new training programs
Review and update internal HR policies to ensure legislative compliance across Canada
Act as HR point of contact for both leaders and employees. Provide counseling and resolution guidance to promote a positive work place culture
Keep up to date on legislative changes and ensure HR policies and practices are in compliance
Provide subject matter expertise, advice and guidance on HR policies and practices. Provide policy interpretation as required to leaders and employees
Conduct complaint investigations and facilitate resolutions
Identify process improvement opportunities and policy gaps through trend analysis
Case management of claims
Proficient in drafting legal responses, letters
Attend employment and human rights mediations as required
Employment practices, legislation and case law
Strong employee relations and employment law experience
Completed post secondary education
CHRP certification an asset
Experience in an HR consulting role with a demonstrated ability to influence without authority
Superior knowledge of Federal employment legislation and provincial legislation outside of Ontario (Quebec, Alberta) a definite asset
Demonstrated ability to set priorities, manage multiple responsibilities and deliver against deadlines
Excellent interpersonal skills with experience dealing with different levels in an organization
Excellent verbal and written communication skills with experience in presenting, and contributing to the development of employee communications and training programs
Able to remain calm, composed and confident in difficult or contentious situations
Able to operate in a complex organizational structure
Able to multi-task, shift priorities and handle large volumes
Knowledge of change management principles
Advanced knowledge of PC and internet skills
French language skills (written, oral) an asset

Employee Relations Specialist Resume Examples & Samples

Ensures effective recruitment, selection, and employee orientation programs are in place at the site. Advises site leadership on critical human resources issues
Interprets basic HR policy; identifies appropriate policy and procedures for specific situations
Performs detailed investigations of sensitive, complex employee relations matters that may escalate from the site level or that are brought up from the Ethics Hotline
Confers with counsel and responds to legal correspondence and agency filed complaints
Works with employees, supervisors and managers to resolve employee relations issues, provides coaching on performance management and advises on talent development
Proactively provides consultation and coaching on employee/labor relations issues by assisting supervisors with the implementation of progressive discipline and performance management plans. Demonstrated ability to manage multiple, competing priorities, facilitate projects and business processes and work effectively both independently and as part of a collaborative team
Directs and delivers human resources services to site
Serves as an employee advocate, balancing legal requirements, Sea Ray/Brunswick Boat Group and practice and business needs
Partners with the Talent Acquisition Team to drive recruitment strategies for select functions: sourcing, interviewing, selection, diversity initiatives and forecasting/planning
Assists in staffing strategy/planning for contingent workforce
Partners closely with HR leadership and peers to streamline HR activities and increase the amount of time focused on business partnering
Leads the site talent review process & executes talent management priorities in partnership with Talent Acquisition to fill critical skill gaps
Partners with Organizational Development team to lead site employee training and continuing professional development
Stays current with all relevant employment laws and regulations and industry trends as needed and provides counsel to management team
Partners with HR counterparts to ensure compliance with & integration of EEOC & AAP requirements into HR practices
Partners with Leadership Team to ensure compliance with Safety requirements
Ensure compliance with all federal, state and local laws for employee practices and policies, employee relations, salary and wage administration and required training
Develop and maintain strong partner relationships with the business and key stakeholders to coach and influence business decisions
Identify training and development needs within the organization through job analysis, appraisal schemes and regular consultation with business managers and human resources departments to create and enhance our "employer of choice" brand in the community
Conducts research, analyzes data and prepares recommendations on assigned projects
Aids line management regarding employee relations practices
May provide technical guidance to lower level staff
HR Experience within a production, manufacturing, assembly or distribution environment
PHR or SPHR certification is a plus
A minimum of 2 years of Operations HR experience
Ability to adjust approach depending on situation and audience; interacts equally well with shop hourly or senior leaders
Collaborative change leader who builds a following
Willingness to take initiative and leadership without specific direction
Strong employee relations, negotiation and problem solving skills
Strong teamwork skills: including the ability to collaborate with others to deliver outstanding business solutions to internal clients around the world
Exceptional communication and interpersonal skills across all levels of the organization
Results driven with emphasis on keeping customer and business commitments. Demonstrated process execution skills with strong attention to detail
Ability to work at a strategic level and able to execute on day-to-day operational/administrative matters
Demonstrated ability to manage multiple, competing priorities, facilitate projects and business processes and work effectively both independently and as part of a collaborative team
Strong working knowledge of HRIS systems (Kronos) and Microsoft Office
Must have strong written and verbal skills
Ability to utilize and recognize ways to improve workflow efficiency and implement change

Senior Employee Relations Specialist Resume Examples & Samples

5 years of experience in HR/Employee Relations
Experience with Employee Relations in a diverse environment
Familiarity with HR Shared Services, HRIS systems, processes and policies
Strong knowledge of MS Word, Excel, PowerPoint and Outlook
Ability to work in a fast-paced and matrixed environment with demonstrated ability to juggle multiple competing tasks and demands with the appropriate sense of urgency
Strong client/customer focus
Ability to handle confidential materials/issues, employee files, salary information, organizational change, grievances, and performance reviews
Strong attention to detail in composing and proofing materials, establishing priorities, scheduling and meeting deadlines
Qualification in Human Resource Management

Employee Relations Specialist Resume Examples & Samples

Performing a variety of Employee Relations tasks in support of the ER department to include unemployment verifications and exit interviews
Prepare and maintain assigned departmental files
May create and enter for cause involuntary termination Performance Action Notices (PAN) for assigned employees
Establish a good working relationship with team members and department contacts in order to maintain and continuously strive to improve the level of overall service being provided
Minimum one year general Human Resources or Employee Relations experience required

Employee Relations Specialist Resume Examples & Samples

Primary contact for managers and employees for human resource related questions
New employee orientations
New employee paperwork processing
Personnel change processing
Benefits administration including monitoring insurance change requests and assisting with annual open enrollment
Assist with general benefit and policy matters
Timecard resolution and support
Provide support to all other human resource functions as needed

Employee Relations Specialist Resume Examples & Samples

Able to create dashboards and other metrics reports
Bachelor's Degree in Human Resources, Industrial or Labor Relations or related field or J.D
Minimum of 5 years of human resources experience, preferably of which 3 years have been spent in an employee or labor relations role, or 3 years’ experience as an Employment lawyer
Proficient knowledge of employment, wage and hour, leave, and EEO laws and regulations

Employee Relations Specialist Resume Examples & Samples

Ensures that employment laws and Navy Federal policies and procedures are applied fairly and consistently
Uses knowledge and expertise of federal, international and state employment laws to provide advice, guidance and counseling to employees and management
Resolves issues involving discipline, performance, employee concerns, attendance, promotions/reductions/reassignments, documentation, and employment policies/procedures and laws (e.g., EEO, AAP, FMLA, ADA, ADEA)
Investigates adverse actions, EEO matters and employee concerns
Participates in fact-finding meetings; interviews involved parties, reviews documentation, compiles notes, and assists in identifying options for resolution and documents incidents and meetings; creates chronological history of relevant issues
Reviews exit interview surveys for all separating employees, analyzes trends within data and makes recommendations; interviews separating employees about workplace concerns and takes appropriate action
Reviews Request for Personnel Actions (RPAs) in which employees have been declared ineligible for rehire; reviews reasons and relevant documentation to ensure ineligibility is in accordance with Navy Federal’s policies and procedures and makes final decision in accordance with eligibility for rehire policy
Researches Navy Federal policies, procedures and past practices to ensure consistency in all actions; analyzes compiled documentation and recommends appropriate course of action, including memos of warning or formal levels of disciplinary action (e.g. reprimand, suspension, reassignment/reduction, or termination)
Works to resolve issues to obtain satisfactory solutions and limit litigation
Composes a Personnel Action document noting Navy Federal’s policy and procedures, the performance issues and/or policy violation, and the requisite course of action; ensures the accuracy of the content and that the document is legally defensible/sound
Monitors relevant legislation and stays abreast of new developments related to Human Resources and employment law
Ensures understanding and creates policies and procedures for all levels of employees throughout Navy Federal
Reviews performance appraisals as requested and/or when required; evaluates the content of the appraisal to ensure fairness, consistency, accuracy, and legal compliance
Trains and advises management on a variety of employee relations matters such as attendance, harassment, discipline, and general performance and conduct matters
Identifies policies that should be initiated or revised
Represents Navy Federal in unemployment hearings and appeals as necessary
Supervisory experience
Education/formal training in Human Resources, Organizational/Behavior Management, or Counseling or Social Sciences

Employee Relations Specialist Resume Examples & Samples

Reviews pre-employment screening process and partners with Recruiting to assess candidate’s fitness
Advises HR Business Partners on interpretation of Company policies, progressive discipline matters and other employee related issues such as leave of absence
Conducts internal investigation and recommends resolutions of HR Hotline complaints and internal investigations, and escalates when appropriate to the Employee Relations Manager
Compiles, prepares and maintains regular reports and automated presentations; create and maintain database and spreadsheet files
Assists in preparing and drafting EEOC position statements and other correspondences
Bachelor’s Degree preferred; High School Diploma or G.E.D. required
5-8 years’ experience in HR with 3-5 years of employee relations experience preferred
Strong interpersonal skills and ability to speak effectively with customers and employees

Employee Relations Specialist Resume Examples & Samples

Stays current with all applicable legal requirements and government reporting regulations affecting HR activities to ensure the company’s policies, procedures, and reporting activities are in compliance with federal, state and local laws related to employment
Plays a lead role in the development of the company’s HR policies and procedures and ensures the company’s HR policies & procedures manual and employee handbook are compliant and remain current
Works with management, supervisors, and employees to resolve problems that arise due to policy interpretations, procedural issues, job performance concerns, time off matters, harassment concerns, equal employment issues, etc
Conducts fact finding interviews, makes recommendations regarding appropriate corrective actions for a wide range of conduct and performance issues and recommends appropriate disciplinary action where appropriate
Represent management in investigating, responding to and settling grievances and employee complaints. Where applicable, coordinates meetings between employees and management to facilitate the dispute resolution process
Represents the company in dealings with government agencies such as the EEOC, Department of Labor and National Labor Relations Board

Employee Relations Specialist Resume Examples & Samples

Coordinates planning, implementation, and ongoing maintenance of employee relations, performance management, and un-employment functions
Provides expertise in strategy development and execution, planning, and facilitation of employee relations efforts including retention, performance management, and employee satisfaction
Consults with management and employees on employee performance issues and concerns
Facilitates communication among employees and management. May guide managers and employees on problem solving, dispute resolution, compliance, discipline, and policy and procedure interpretation
Investigates employee relation issues: identifies issues, facts, policy violations and other culture/values that impact the workplace and recommends plan of action
Develops, disseminates, and provides guidance on Association policies and procedures in compliance with applicable state and federal laws
Assists with implementation and reporting of annual employee satisfaction survey
Displays and promotes proper etiquette and mannerisms that reflect the SHINE Behavior Guidelines
Promotes Patient Safety Standards as a core value of the organization
Reviews and updates department and hospital-wide policies and procedures annually
Participates in departmental and organization-wide informational meetings and in services, including staff meetings, organization-wide forums, and seminars
Attends educational opportunities to maintain knowledge of standards of practice in healthcare human resources and teaching/learning principles
Establishes and maintains interdepartmental and interdisciplinary communication
Develops and presents training on related HR topics for managers and staff
Decisions are made within hospital policy constraints, and within a broad interpretation of applicable laws and governmental guidelines
May provide work direction to human resources staff
Bachelor’s degree in related discipline. (preferred)
HR Certification (preferred)
Basic computer skills (required)
3-5 Years Human Resources experience (required)

Employee Relations Specialist Resume Examples & Samples

Proven success in specialist ER roles in fast paced, multi- location and complex businesses
Have successfully lead and managed complex ER situations and `cases` taking learnings from these to support positive change
Previously created and implemented ER Approaches and solutions, delivering cultural change
Proven ability to influence, shape and lead change, creating truly customer centric environments
Perceived as a true role model for customer and people centric values
Acted as `trusted adviser` to senior leaders, skilfully coaching and guiding others through complex and challenging people situations

Employee Experience & Employee Relations Specialist Resume Examples & Samples

Deploy employee experience and employee relations to Market Locations and provide relevant and effective consulting services to businesses for the assigned location(s)
Develop and maintain key internal/external relationships, which may include: business leaders, hiring managers, business/function human resource professionals, industry contacts, employees
Serve as a specialist within the market HR Solution team to provide relevant and effective consulting services to businesses for the Canada market
30% - Change Leader
Represent the assigned market locations in prioritization activities and escalations in the broader domain services area
Provide feedback into services priorities to ensure market adoption
Promote the use and implementation of tools/technologies within assigned market to gain efficiency in delivering HR Solutions
Represent business clients in prioritization activities and escalations
Provide consult/advice to HR and business managers/supervisors on HR EE/ER issues/activities
Guide/Review/Perform the delivery of HR ER/EE for employees, and/or supervisors/managers in the business
20% - Culture Steward
Establish a culture of accountability and measurement
Ensure service delivery is compliant with laws, regulations, and corporate policies within the assigned market
Ensure consistent adherence to all legal and regulatory requirements in the assigned market. This may involve working with legal resources and/or external consultants to interpret and implement complex/ambiguous policies
Bachelor’s degree & 1 year HR experience OR 3 years of HR experience
Demonstrated experience positively influencing and collaborating with business and HR leaders Demonstrated strong business acumen. Knowledge of multiple businesses, functions, and processes as well as solid knowledge of business and functional issues, and proven track record to positively impact business results
Strong stakeholder management and communication skills - ability to thrive as part of a local market team
Travel up to 20% within market location

Employee Relations Specialist Resume Examples & Samples

Maintain filing system in accordance with legal requirements and company policies and procedures
Data entry and maintenance in the HRIS database
Responsible for customs reporting and work-site location administration
Labor law notice compliance, distribution and tracking of required notices
Administers unemployment claim processing
Support I-9 compliance
Assist with general policy and compliance related questions
Monitor and provide scheduled reporting
Provide essential support for on-going large-scale projects

Employee Relations Specialist Resume Examples & Samples

Coordinate the Employee Relations market HR Solution stream to provide relevant and effective consulting services to businesses and ensure valuable solutions for the complexity of businesses
Facilitate the co-ordinated deployment of Employee Relations services
Ensure the desired business results are prioritized and the organization capabilities are operationalized (HR integrator)
Articulate site specific requirements and resources to effectively help regional market leads to understand and address challenges and priorities
15% Talent Leader
Develop and sustain valuable HR solution consultative and coaching skills, and overall effectiveness of the country teams
Connect and collaborate by engaging others across the organization to achieve results
10% Change Leader
Bachelor’s degree or equivalent practical experience
3+ years of experience in operations and/or human resources
Experience in Employee Relations related market
Stakeholder management and communication skills - ability to thrive as part of a local market team
English and Dutch proficiency
Previous experience in Employee Relations related market service areas
Demonstrated ability to manage and implement HR processes and client focused solutions
Strong drive for results with results/outcome focus

Employee Relations Specialist FTC Resume Examples & Samples

Provide expert, pragmatic and commercial advice to specified HR teams and where necessary directly to clients on managing ER issues, and the application of policy, custom and practice in conjunction with in-house legal where necessary
Provide ER support to a cluster of countries within the region, including chairing quarterly cluster calls
Input into projects within the UK and EMEA (both HR and business led) to ensure that the ER implications are considered and managed
Responsibility for the co-ordination and running of the London Consultation Forum
Design and deliver ER training interventions for the EMEA HR community and business managers relating to the implementation of new policies, procedures, employment legislation, and best practice, in addition to ad hoc training in order to upskill HR community
Good understanding of the various specialist areas. within HR and their role/importance
Experience of working in a highly complex, international, matrixed organisation

Employee Relations Specialist Resume Examples & Samples

8+ years of experience in the HR discipline, including leading or conducting complex investigations into complaints of harassment and discrimination
Experience with conducting investigations with staff at all levels
Experience with writing comprehensive, fact–based documents related to HR or investigative matters
Ability to gather, analyze, and synthesize information and data from multiple sources and summarize investigative findings concisely and clearly, both orally and in writing
Possession of excellent interviewing and fact–gathering skills
BA or BS degree in Business, HR, or a related field preferred
HR Certification, including PHR and SPHR preferred

Employee Relations Specialist Resume Examples & Samples

End-to-end management of complex employment relations cases (performance management, disciplinary procedures, grievance investigations) and tracking through the global case management tool
Provide support to new business initiatives including process guidance for consultation and documentation support
Provide ER specialist advice to the HR team in different areas of their roles
Support the implementation of global organizational change initiatives (projects) to drive efficiency and add ER value
Deliver ER training to leaders and employees
Identify opportunities to reduce ER risk and research and develop strategies to mitigate it
Review and update HR policies and procedures
Respond to HR/ER enquiries escalated from the American Express HR Service Centre
Experience in managing employment relations cases and/or conducting investigations in response to employee complaints
Solid understanding of The Philippines’ Employee Relations legislative framework and regulations to enable understanding of policies for interpretation
Ability to work under pressure and manage multiple tasks and priorities
Ability to influence and manage multiple stakeholders (often at senior levels)
Desire to work in a fast paced, team environment o Strong customer service focus – must be able to handle all clients/customers
Tertiary HR qualifications or equivalent HR/ER experience
Intermediate Word, intermediate Excel, Email systems; HR systems knowledge a strong advantage
This position will be based in Taguig City and will require to report on a Mid Shift Schedule

Senior Employee Relations Specialist Resume Examples & Samples

Experience working in unionized settings and significant experience in handling union organizing activities required
Acts with sense of urgency, bias for action, fast pace, and desire to thrive in a dynamically growing environment
High-quality judgment and sound decision-making

Employee Relations Specialist Resume Examples & Samples

75%: Support HR business partners and managers in administration of policies and procedures for assigned specialties including supporting research for employee relations cases, processing resignations, retirements, and other status changes
20%: Serve as back-up to peers for assigned policies and procedures
5%: Other duties as assigned
Ability to build strong partnerships with managers and HR business partners to consistently and effectively ensure compliance with company policies and collective bargaining agreements
Influence adoption and enforce compliance of HR processes and policies across the business, directly working with managers and team members to resolve issues of non-compliance
Lead managers in counseling and conflict resolution with team members
Identify and report triggers for compliance issues and recommend appropriate action
Facilitate communication & change management strategies for team member performance
Proactively understand functional areas and how they interact/overlap with other areas
Stay educated and informed on changing macro and micro environment as it relates to HR business processes and employment law
Demonstrated strategic thinking, problem solving and leadership skills
Evidence of maintaining a high level of confidentiality
Possess the presence and credibility to win the trust of managers
Ability to work in a highly matrixed environment and influence stakeholders
Ability to drive compliance with company / employment contractual policies and procedures as well as identify areas that may require refinement
Strength in identifying when to engage others in conflict resolution such as legal department, HR business partner, senior leaders
Strong PC skills including but not limited to: Microsoft Office products and Company specific computer systems such as Crew Rostering and IntelliJet II
Ability to obtain working knowledge of Federal, State and Local employment and Labor laws and regulations as well as one or more of the collective bargaining agreements at NetJets

Senior Employee Relations Specialist Resume Examples & Samples

Is responsible for carrying out the following specific activities: providing advice and guidance to managers to address employee performance and conduct issues, including guidance, review and approval of corrective actions (involving: performance improvement plans, formal counseling’s and warnings, and recommendations for termination); handling AUP violations; internal fraud risk assessments; addressing domestic violence situations; providing advice and counsel to employees to help them address issues with co-workers or management; investigating internal complaints regarding fair treatment and compliance with ER policies and laws (including those that arise through the CARE Integrity Hotline); managing ER compliance (ensuring that employees and managers are in adherence of employment policies and laws; providing ER guidance to managers and employees on the interpretation of ER related policies and procedures; support of the exit process (conducting exit interviews – primarily for exempt level staff, advising HRCS and managers on severance matters and position eliminations, and attending unemployment hearings); supporting the appropriate training for managers and employees to mitigate risks and to promote and more engaged workforce; and maintaining ER records
May also be required to assist with absence management matters including accommodations and return to work issues
This role is will be more of a subject matter expert and a mentor, advisor and trainer for ER Specialists; handle more complex ER matters, such as those that come in through the CARE hotline; lead investigations, make recommendations for terminations and take on projects of greater impact and scope than an ER Specialist
This role will mainly be supporting a Non-exempt population and support a number of managers, below Director level on ER matters. Is responsible for mainly collaborating with Legal, Security, HR Consulting and HR Operations on the above responsibilities
5+ years of increasingly responsible HR/Employee Relations experience
Solid experience in ER (subject matter expert, including strong knowledge of employment laws and practices) handling of more complex ER matter

Employee Relations Specialist Resume Examples & Samples

Partner with various internal stakeholders as you provide specialist advice; legislation, union negotiations, disciplinary action, industrial action, Fair Work matters
Assist with negotiation of enterprise agreements, drafting and settlement of disputes and/or agreements
Work closely with Director – Employee Relations to establish and co-ordinate business group industrial / employee relations policies and procedures in the support of organisational strategies and overall objectives
Provide advocacy assistance as required, including representing the Company in dispute resolution procedures
Assist with the management and representation of the company in industrial disputes and during industrial action
Improve the capability of HR teams and other business leaders in their ability to successfully manage ER/IR issues
Provide advice to managers on workplace reform, job redesign and structural and non-structural improvements to work organisation
Monitor industry trends and maintain relationships with key partners, both internally and external to the organisation
Travel to various Thales Australia sites and other work-related locations when required

Employee Relations Specialist Per Diem Resume Examples & Samples

Provides employee relations consultation services to management, ensuring timely and relevant follow-up
Serves as contact point for employees to provide human resources assistance, ensuring timely and relevant follow-up and resolutions
Provides training and development to managers and staff
Maintains, reviews, updates and audits legal competencies and compliance with FHS policies, contracts and legal requirements; completes documentation as necessary
Performs related duties as required
Or any equivalent combination of education and experience which provides the required knowledge, skills and abilities to perform the essential functions of the position

Employee Relations Specialist Resume Examples & Samples

Managing employee relations and supporting the site operating model (including Alstom site staff)
Ensure sustainable labour peace and stability on site for optimum operational performance
Interprets the Business, HR & ER Strategy into products and services for site applicability and application in collaboration with the Site Manager and Head of ER
Develop and maintain strong relationships with internal and external stakeholders
Responsible for sharing and embedding deep ER expertise within the areas of focus
Has overall oversight and governance of all ER Operational related matters within site
Provides direction and oversees the cross functional relationship to integrate with other processes that impact on the quality of relationships with employees. (e.g. Wellness, Remuneration, Talent Management, Leadership Development etc.)
Implement benchmarked labour and legislative findings to remain current and relevant
Management of the Site Top 5 risks for the Business & Management
Provide relevant information for Gibela’ s head of employee relations to be considered for the wage negotiation processes
Participation and collaboration with employer association, Social Labour plan, Partnership Agreement and site forum
Manages the demand for ER Services within site and refers issues to the Head of Employee relations
Full compliance to the Gibela code of ethics
COMMUNICATION AND STAKEHOLDER ENGAGEMENT
Ensure that vision, values and business direction are embraced by the team
Communicate and execute change and improvement effectively
Implementation of the capacitating and up skilling of Line Management, Supervisors and Shop Stewards
Management of monthly meetings, Partnership forum and other relevant forums on site
Weekly/monthly reporting to the Site Manager and Head of employee relations
Drive the intergration,socilalisation of new trade union stakeholders into the Gibela policies, procedures, practices, values and forums
INNOVATION AND IMPROVEMENT
Apply new ideas / work methods and opportunities for improving results through team engagement
Implement a proactive ER strategy for Site as agreed with the head of employee relations
Support business initiatives and projects through change management process and engagement
Provide advice to site Management regarding employee relation’s issues
Management of a flexible Partnership Agreement in a volatile ER Environment on an internal level
Consistently support the implementation of business optimization initiatives
QUALIFICATION, COMPETENCIES & EXPERIENCE
Relevant degree in HR/IR
Registration with the South African Board for Personnel Practice as a Chartered HR Practitioner (Industrial Relations)
Appropriate training in leadership and management
Managing conflict
Managing change
Cultural change facilitation
Discipline and Grievance management
Facilitate Conflict Resolution Processes
Stakeholder Relationship Management
12 years’ experience in employee relations

Employee Relations Specialist Resume Examples & Samples

Custodian of our commitment to constructive employee relations and open Social dialogue: Implement employee relations strategy with a Nestlé in the Market approach. Enhance and maintain productive dialogue with employees, Trade Unions and other workers' representatives
Promote knowledge and common understanding of the Nestlé Corporate Business Principles, the Nestlé Code of Business Conduct and the Nestlé Employee Relations Policy with the objective that each employee becomes an ambassador of Nestlé Culture, Values and Principles
Internal legal consultant on labour issues and responsible for timely information to the Mancom/NiMcom and the Zone on employee relation matters
Knowledge of local Employment law & labor regulations
2-3 years + experience in HR environment preferably experience in Employee Relations / Industrial Relations

Employee Relations Specialist Resume Examples & Samples

Bachelor’s degree or equivalent skills and experience; specialized training in labor/employee relations preferred
A minimum of three years direct experience in employee relations, or labor/employment law
Experience supporting a diverse work force, with multiple work locations preferred
Solid understanding of federal and state employment and labor laws
Strong interpersonal skills, including the ability to garner influence, enabling the establishment of effective partnerships
Team player with strong written and oral communication skills
Ability to exercise excellent judgment and sound decision-making

Employee Relations Specialist Resume Examples & Samples

Organizing and providing support to the employee relations department in the following segments: staffing, recruitment, payroll, health & safety, performance management, training & development, compensation & benefits, organization structure, ethics, culture, diversity and engagement survey
To comply with local legislation and create proposal to adhere to new legislation
Make an efficient use of HR tools and policies to support Expeditor’s customer focus
Ensure all (electronic) systems and administrations are up to date
Analyze and improve HR procedures
Drive and maintain a high level of Quality within the department
Responsible for employee related administration
First or second HR career step
Minimum of Bachelors degree in Human Resources
Be a team player and have the ability to listen, comprehend and effectively communicate to obtain positive results
Pro-active and strong organizational skills
Ability to build strong relationships with employees and management to ensure effective support on human resource issues
Strong attention to detail and a critical eye
Organizational skills that result in consistent volume and quality of output
Enthusiasm, positive, and ambitious attitude
Good computer skills (Excel, Word, PPP and Outlook)
Must be fluent both written and verbally in Dutch and English
Experience with HR software is preferred
To be part of professional/international, open, enthusiastic team and environment
Own personalized Development plan with a diversity of training methods
Career opportunities/path within the company (local, regional and globally)
25 days of annual leave on full time base
Participate on pension plan
Option to take part of our Employee Stock Purchase Plan
As a part of our hiring process, you must successfully complete a background check
Have a customized training plan for this department

Employee Relations Specialist Resume Examples & Samples

Maintain Employee Relations
Developing and administration of company policies and procedures
Oversee the management of industrial labor relations
Consult on union matters including: assisting with grievances through 3rd step, including primary research, assisting in 4th step and arbitrations
Support Company in contract negotiations
Collective bargaining agreement understanding and administration
Participate in Company meetings focusing on grievance review, hot issues, and reminders
Participate in investigations and resolving employee issues
Support the Staffing and Recruiting function of the business

Human Resources Employee Relations Specialist Resume Examples & Samples

Bachelor’s degree or equivalent combination of education and experience required
Strong communication, interpersonal skills and presentation abilities
2-5+ years experience in HR, specifically with complaint and grievance investigation and resolution, and anti-harassment/anti-discrimination
SHRM-CP preferred

Employee Relations Specialist Resume Examples & Samples

Three to four years Human Resource experience with a strong emphasis in employee relations
Effective communication skills (written and oral)
Must posses a knowledge and understanding of Federal Employment Laws (i.e. ADA, FMLA, and Civil Rights Act)
Must be available to provide on-call after hours coverage on a shared rotational basis
Experience in investigating harassment and disciplinary issues
Bachelors degree is preferred. May substitute experience for education
Previous Employee Relations call center environment or experience conducting investigations/interviews via phone

100

Employee Relations Specialist Resume Examples & Samples

Bachelor’s Degree required; Professional in Human Resources (PHR) certification preferred, or equivalent
5 years of Human Resources experience
Effective communication skills and ability to maintain good business relationships
Strong problem solving skills; able to identify and resolve as well as gather and analyze information
Exercise judgment/discretion and maintain confidentiality
Must be able to multi-task effectively
Proficient with Google platform, Microsoft Office Suite (Word, Excel, PowerPoint), AS400 a plus

101

Employee Relations Specialist Resume Examples & Samples

Advises managers and employees on internal processes regarding employee relations issues, dispute resolution, interpretation and application of policies
Provides guidance and makes recommendations to leaders related to disciplinary procedures, performance improvement plans and employee relations matters
Review initial complaints, conduct investigations, recommend corrective action, and provide summary reports as appropriate
Maintains timely and accurate documentation of employee relations issues and incidents
Performs other duties as needed
Actively participates in communicating and ensuring compliance with the company's HR policies and programs for a particular business unit or location
Provides guidance and counsel on company policies and guidelines, hiring and training and development
Assists with terminations in compliance with all local employment laws
Assists in the interpretation and application of established HR policies, wage and hour, affirmative action and job evaluation system
Delivers key metrics to identify trends that assist business leaders in their decisions
Partners with recruiting to ensure effective staffing and retention of employees
Assists HR Business Partners with the preparation and change management associated with restructures, reorganizations, and mergers and acquisitions
Five years’ experience in ER, HR Generalist or HR Business Partner role

102

Employee Relations Specialist Resume Examples & Samples

Routinely respond to all calls/tickets on the same day received by the service center, but no later than the following business day
Handles Tier 2 Employee Relations issues from the HR Service Center. Provides guidance to management and employees on employee relations matters, which may include development of appropriate performance management documentation, referral to resources, and guidance on policies. Work to resolve matters and escalate, as needed, to the senior level
Responds to written correspondences received directly or via the CEO, VP of HR or Senior Managers. Acknowledge letter within 5 days of date of receipt
Learns to use professional concepts. Applies company policies and procedures to resolve routine issues
Responsible for cases from intake through research, investigation, tracking, documentation, resolution and analysis of trends
Identifies if Employee Relations issue requires investigation and escalation, and escalate to appropriate HR Business Partner for investigation if necessary
Maintains records of Human Resource Employee Relations in regards to discipline, grievances and settlements
Proactively identify policy and procedure changes that improve the experience of customers’ interactions with the Employee Relations team or Employee Service Center
Assists with developing new or updating existing company policies, procedures, training programs, system-wide initiatives, or responsibilities to provide employee relations expertise
0 – 2 years’ related experience
SHRM Certification (SHRM-SCP, SHRM-CP) is desirable, or a plus
Ability to handle confidential materials/issues
Extensive conflict resolution and problem intervention skills
Strong organizational skills, initiative, attention to detail and adaptability to change

103

Employee Relations Specialist Resume Examples & Samples

ER Specialist ensures that the ER governance is in place into litigation; provide professional advice in the field of Labour Law/Litigation
Preparation and representing the Operations at the CCMA with regards to all different kinds of disputes
Provide expert advice to the Operations for the implementation and maintenance of best practice systems related to Labour Relations in the workplace
Maintain good employee relations
Develop and apply necessary administration systems and practices
Recommends strategies for effective labour relations and implements plans and policies to support the requirements of the Business Unit/ Operation
Ensures that Employee Relations records and statistics are maintained, and conducts analysis to identify trends and improvement opportunities
Builds and maintains influential relationships with external and internal stakeholders
NQF 7 Bachelor's Degree/Advanced Diploma in Human Resource management or Employee relations. Additional qualification in Labour Law will be advantageous
At least five years Employee Relations Management experience, of which three years in a Middle Management position and at least one year in the mining environment
NQF Level 7 Theoretical base descriptors: Scope of knowledge, Knowledge literacy, Method and procedure, Problem solving, Ethics and professional practice, Accessing, Producing and communicating information, Context and systems, Context and systems, Management of learning, Accountability,
Competent in Operations HR systems and related legislation
Computer literate for role including SAP HR

104

Employee Relations Specialist Resume Examples & Samples

Provide training needs analysis on the HR ticketing system in line with First Line ER
Facilitate Monthly Town-hall with Team Managers
Ownership of Employee engagement and retention strategies with Team Managers
Quarterly Projects focusing on Concentrix Values
Lead quarterly projects on employee engagement to support the HR team retention strategy
Maximise levels of communication across the company ensuring that all departments are fulfilling their responsibilities in this area
Lead Quarterly Management Development sessions on best practice within People Management
Identify opportunities for Business Improvement and innovation within the HR team and beyond focusing on continuous improvement solutions
Maintain excellent standards of integrity, professionalism and confidentiality
Involvement in other projects / tasks as required
Up to date and practical working knowledge of company policies and processes
Knowledge of UK employment law
Excellent negotiation skills with ability to work towards coaching and influencing Line Managers
Excellent communication skills and the ability to quickly build strong working relationships at all levels of the organisation
Strong organisation skills with proven ability to prioritise tasks and manage your workload and other’s workloads effectively
Proactive in approach
Professional demeanour with high level of customer and ethical focus
Good level of commercial understanding

105

Employee Relations Specialist Resume Examples & Samples

Provide relevant and effective consulting services to multiple sites and ensure valuable solutions for the complexity of the businesses
With a strong client focus, create an environment of collaboration, enablement, high performance, and continuous improvement
Ensure consistent adherence to all legal and regulatory requirements. This may involve working with legal resources and/or external consultants to interpret and implement complex/ambiguous policies
Leverage and enforce processes and technologies to support delivery of services, to gain efficiency in delivering HR solutions
Identify opportunities for continuous improvement and standardisation on processes, collaborating appropriately by country and/or regionally
Work in close partnership with shared services to deliver recurring end-to-end services and processes
Previous experience influencing, engaging and leading teams – essential
Strong leadership and stakeholder management skills with the ability to communicate effectively to a diverse range of people – essential
Capability of leading organisational change efforts and effectively embedding change – essential
Capability to innovate and integrate HR practice around critical business issues, and align people, process and structure to support these innovations – essential
Degree or equivalent in related subject – desirable

106

Employee Relations Specialist Resume Examples & Samples

6+ years HR experience with a concentration in Employee Relations, Labor Relations, and HR Generalist experience researching, investigating, and addressing employee misconduct and below job performance standards; providing guidance to management
Knowledge of Employment Relations practices
HR Domain experience as an HR Generalist / HR Business Partner
Ability to Influence without authority
Negotiation and consultative skills
Strong MS office and related talent management technology tools skills
Fluent English and Italian; German is a strong benefit000019N0

107

Senior Employee Relations Specialist Resume Examples & Samples

Provide expertise and case management of employee relations issues, including Performance Management, from initial intake to resolution
Provide expertise, consultation, guidance and coaching to managers, employees and HRBPs to address employee behavior and performance concerns; provide guidance and assist with the development and delivery of appropriate feedback or corrective/disciplinary actions, and which aligns with company approach, practices, and processes. Assists managers with developing performance improvement plans
Conduct HR investigations to include: gathering and analyzing facts, applying relevant policies and past practice to reach conclusions, and recommend management actions. Partners with internal employment attorneys, Internal Audit, and other internal investigative bodies, as necessary
Interpret and apply understanding of corporate policies and practices, employment law (in partnership with internal legal team), and other regulations to provide advice, guidance, or clarification for ER inquiries
May serve as facilitator and apply interventions to resolve low risk employee disagreements, conflicts, or misunderstandings if needed
Collaborate and partner with HRBPs, internal employment attorneys, HR BPs, and HR COEs to achieve high quality, seamless HR support, and represent as “One HR” to the business
Maintain required documentation, including intake and investigative notes, supporting documents and final reports
Track, report and analyze case trends
Develop and implement best practice templates /forms to assist managers with documentation requirements
May conduct manager training in conjunction with L&D team
Manage or participate on special projects/programs requiring ER stakeholder input, as needed (e.g., workforce reductions, M&A)

108

Employee Relations Specialist Resume Examples & Samples

Candidate can be located in one of the following offices: St Joseph, MO; Denver, CO; Phoenix, AZ or Eden Prairie, MN
Relocation assistance is available
Our policy restricts consideration of applicants needing employment sponsorship (visas) to specialty occupations. Sponsorship will not be considered for this position
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
Demonstrated experience providing customer-driven solutions, support or service
Demonstrated experience coaching and consulting with managers and employees
Solid knowledge and understanding of company Human Resources programs, policies, and practices
Solid knowledge and understanding of effective employee relations practices
Solid knowledge and understanding of employment and labor laws and regulations

109

Employee Relations Specialist Resume Examples & Samples

Provide relevant and effective advice to Cargill’s sites in the Herefordshire and Gloucestershire areas of the UK
Assist in the facilitation of employee relations services including regional strategy requirements
Work in close partnership with Cargill shared services to deliver services and processes
Develop and maintain key stakeholder relationships which may include: business leaders, managers, business/function human resource professionals, industry contacts and employees
Responsibility when required to represent the market consultative body such as the European Works Council and Unions
Administer dispute resolution procedures with employees and unions
Utilise research and analysis skills to obtain facts and inform investigations in employee and industrial relations issues
Perform the day to day delivery of support for employment policies, regulatory requirements and apply these in accordance with relevant laws and Cargill’s employment policies and standards
Perform and support compliance related employee/ industrial relations activities for a location i.e. HR audits, customer ethical audits, documentation collection and retention and regulatory form completion
Support more senior employee/ industrial relation professionals and legal counsels on more complex/ high risk activities
Champion a continuous improvement culture, to ensure deployment of scalable, simplified and standardized processes
Coach employees on ER related issues
Bachelor’s degree in a relevant subject or proven experience in human resources and employee relations – essential
Experience of employee relations in a fast pace, high change environment – essential
Experience of anticipating issues, problem solving and implementing solutions – essential
A strong drive for results – essential
Previous experience influencing and engaging with teams – essential
Strong stakeholder management skills with the ability to communicate effectively to a diverse range of people – essential
Understanding of HR change efforts – essential
Driving license- essential
Experience of operating in a shared service organisation – desirable
Ability to manage Industrial Relations/ Employee relations and understand complex legislation – desirable
Experience within a shared service environment- desirable

110

Employee Relations Specialist Resume Examples & Samples

Provides proactive recommendations on employee relations and labor relations strategies and solutions; develops processes and programs to progress development of the employee relations function
Identifies trends in employment practices and advises on appropriate proactive action and training opportunities
Executes effective case management of people related issues such as : ER issues, disciplinary actions and processes, legal issues and claims (harassment, discrimination, leave, accommodations, conflict management etc), investigation, performance management (including Performance Improvement Plans and Coaching plans), restructuring activities, reduction in force, involuntary termination process, policy interpretation, etc
Provides counsel and facilitates prompt and effective resolution of workplace conflict to address issues for employees, managers, and leaders in a manner consistent with Medtronic policies, practices and legal considerations
Partners with Legal and/or, Compliance, Audit in conducting investigations, researches policies/practices, creates and gathers documentation, makes determinations and implements resolutions when applicable. Identifies best practices and learning lessons to influence change and improvement in the organization
Interacts with HR Business Partners, and other HR functions, to ensure a high level of employee satisfaction & engagement and appropriately plans, facilitates and monitors Employee Programs
Coordinates and connects with applicable councils, as needed (e.g., works councils, unions, health and safety councils, etc.)
Manages employee representation to the European Works Councils and coordination with the European Works Councils
Demonstrated excellence in written and verbal communication skills and interpersonal wareness
Highly flexible, able to handle multiple tasks and priorities
Independence and ability to take initiatives

111

Employee Relations Specialist Resume Examples & Samples

Strong Experience in all facets of HR. OEM or Automotive Supplier experience preferred
Bachelor’s Degree and the ability to work any shift. (Rotating shifts) May be required to work an occasional Saturday too!
Experience working in a manufacturing environment preferred
Excellent communication skills written and oral, Interpersonal skills, ability to maintain confidentiality and analytical/problem-solving skills
Ability to manage projects and daily functions with discretion and minimal supervision
Position requires strong attention to detail and organizational skills
Proficient knowledge of Microsoft Office, with strong Excel skills
Self-motivated and ability to work with within a fast paced environment with strict deadlines
Ability to objectively coach employees and management through complex, difficult and emotional issues
Must have the ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standard, practices, policies, procedures, regulations or government law
Responds to employee relation issues and proactively works with the involved groups to recommend a resolution
Facilitates and/or provides training including orientation to the workforce
Maintains and coordinates employee recognition programs
Assists with recruitment efforts
Attends shift start meetings to improvement engagement with employee and solicit employee feedback
Timely updates to the HRIS system to include status changes
Performs other work-related duties as assigned

112

Employee Relations Specialist Resume Examples & Samples

Participates in policy writing and interpretation. May assist in developing organizational policy and procedural efficiencies within team
Assist in litigation management, including working directly with litigation counsel, responding to discovery request and other activities as needed
Work directly with corporate and area leadership to facilitate processes that ensure an ethical, fair and consistent management approach
Investigates formal and informal employee inquires and complaints; facilitates resolutions
Investigates employee misconduct and performance issues
Ensure Legal compliance and adherence to policies and regulations
Implement programs to build a positive culture which creates a proactive employee relations climate
Facilitate training on key Employee Relations issues
4- 6 years of Employee Relations and/or HR Generalist experience
Call center experience or similar preferred
Solid written and verbal skills
Aptitude for employee related problem solving
Strong organizational and work prioritization skill
Possess and maintain a sense of urgency
Ability to handle sensitive information in a confidential manner
Capable of consistently and independently implementing HR practices and policies with minimal supervision
Broad-based understanding of business operations and practices
Ability to build credibility and inspire confidence at all levels of the organization
Solid knowledge of HR and Labor laws
Ability to navigate HR information management systems in order to perform analysis and generate reports

113

Senior Employee Relations Specialist Resume Examples & Samples

Counsels and supports leaders in managing off-target performance and behavior utilizing coaching, performance improvement plans, written notices and/or termination procedures as necessary
Conducts investigations of complaints; reviews and analyzes the information gathered; and, works with managers, legal and/or outside counsel on recommendations and appropriate course of action
Guides leaders through staff reduction decision making process and provides transition support to impacted employees
Develops and delivers policies, programs, and training regarding workforce relations matters and employment law issues
Bachelor's degree in human resources or related field or equivalent experience
Prior work experience in employee relations and understanding of laws that pertain to workforce relations and employment law, federal and state
Minimum 5 years' experience required in human resources or related field
PHR certification, preferred
Prior experience in financial services, preferred

114

Employee Relations Specialist Resume Examples & Samples

Assist managers and vendor with Unemployment Insurance questions
Annual review and reporting of UI Vendor performance metrics
Assist dealership staff with post-employment drug/alcohol questions and processes
Assist with Last Chance Agreement process with direction from HR Manager
Function as back up to Manager on Drug and Alcohol Program Administration
Assist with monthly and quarterly department reporting using Excel and proprietary software
Provide support and assistance throughout department as needed
Be available during normal working hours to assist managers over the phone and via email
Adherence to and support of Company policies as outlined in the Employee Handbook
Meet and exceed individual objectives as defined by supervisor
Adhere to schedules and deadlines
Thoroughness, accuracy, and timeliness in completing essential duties
Model exemplary behavior in the workplace at all times. As a member of the ER department it is each member’s responsibility to be a leader in modeling professional behavior in the organization
Attend department meetings as scheduled by the department head or executive management
Perform a variety of tasks with flexibility and willingness in each new situation
Keep information strictly confidential
Strong knowledge of Employment Law
2 years’ experience in Employee Relations, Employment Law, or Human Resources Generalist position
Strong attention to detail and sense of urgency
PC Skills including knowledge and use of MS Office (Excel, Word, Windows, etc)
Active Listening – give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate
Critical Thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Time Management – ability to prioritize workload and manage one’s own time
Bachelor’s Degree in any of the following Business, Human Resources, Organizational Development, Training, Communication, or Psychology
Experience in the following: employee relations, training, coaching, performance reviews, employee development
Human Resources Certificate
PHR or SHRM-CP Certification

115

Employee Relations Specialist Resume Examples & Samples

This opportunity also involves supporting compliance initiatives including postings, wage and hour issues, record retention and I-9s
Bachelor's degree in HR or related field
At least 2 years of directly relevant work experience
Fluency in English(required), Spanish, German or another European language is preferred
Experience in Employee or Labor Relations preferred
Ability to communicate effectively and professionally in high stress situations
Ability to work with managers and employees remotely through the telephone and internet locations
Ability to assess situations and identify appropriate responses effectively and efficiently

116

Employee Relations Specialist Resume Examples & Samples

Partners with facility management to understand their organizational goals
Provides support through HR strategies and programs for the achievement of organization goals and objectives
Advises and coaches management and employees regarding the interpretation and application of policies and procedures to include Performance management, FMLA, etc
Provides coaching and counseling to management and employees in all aspects of Human Resources Management
Supports talent management and retention programs (Succession Planning, Development Planning, Workforce Planning and Performance Management)
Leads change management initiatives, working with HR resources to develop actionable and targeted change readiness plans, to include communications plans, coaching plans, training plans, etc
Leads and conducts required investigations
Designs and implements strategic plans to address critical HR challenges
Assesses effectiveness of HR processes and strategies
Supports all employment related and third party challenges in such areas as the Human Rights Commission, EEOC and plaintiff attorneys in conjunction with VPHR
Ensures organization compliance with all applicable employment laws, statutes and regulations
Develops, implements, and communicates HR policies and procedures
Researches, identifies, and interprets current and emerging employee relations trends and opportunities
Develops and maintains corporate employee relations databases and tracking systems; collects and analyzes employee relations data and prepares periodic ad-hoc reports
Leads organization restructuring efforts
Supports management with all external startup plans for new facilities and functions
Bachelor’s degree from an accredited four-year college or university in a related field is required
Minimum 3 years’ experience in Human Resources Management
Must have knowledge of employment practices in regulated areas such as EEOC, ADA, FMLA, etc
PHR, SPHR, or GPHR preferred
Must have strong interpersonal and communication skills (oral and written) and the ability to work effectively at all levels of the organization
Must have the ability to develop and present educational programs and/or workshops
Must have the ability to investigate and apply problem solving skills
Must have the ability to analyze and evaluate complex issues and develop creative, responsive solutions
Relies on extensive experience and judgment to plan and accomplish goals
Must possess excellent leadership skills
Must possess understanding of change management concepts
Must have intermediate computer skills (email, routine database activity, word processing, spreadsheets, graphics, etc.)
Must be reliable and dependable
Must be able to perform all essential functions of this job with or without reasonable accommodation

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Employee Relations Specialist Resume Examples & Samples

Administers hourly payroll and all duties related to standalone payroll processes at NAFSR with support from Finance
Administers standalone hourly benefits programs such as life, health, dental and disability insurances, vacation, sick leave, and employee assistance programs
Files first report of injury with worker’s compensation carrier, prepares reports for worker’s compensation insurance carrier, assists in coordination of treatment, maintains workers compensation records, serves as on site contact for medical providers and carrier
Maintains all employee files in the MorningStar system, supporting the administration of the Family Medical Leave Act and Short Term Disability programs. Supplies MorningStar with additional employee information on an as needed basis
Provides all necessary assistance to employees seeking FMLA or STD and provides assistance to all employees with call-in line difficulties
Maintains hourly employee personnel, discipline, medical, legal, evaluation and training files
Prepares and posts job bids. Coordinates job posting system and maintains records of employee movement related to job postings. Reviews with UAW and Supervisor
Coordination of Unemployment cases
Prepares reports for all metrics being tracked related to HR
Manages the badging process and system, producing and coordinating badge access for employees
Bachelor’s degree with 1 year of related experience OR an associate’s degree with 2 years of related experience OR 6 years of related experience required
Extensive professional experience in the areas of affirmative action programs and reporting, employee relations, policy & benefits administration, payroll administration and computer based statistical analysis is required
Excellent oral and written communication skills is required
Proficient with computer applications, Microsoft Office and/or controlled systems is required
Ability to develop and present training programs including orientations and training is required
Knowledge of state and federal labor regulations is required
Ability to work with employees and resolve issues is required
Experience with the administration of union contracts in a multi-shift, union production environment is preferred
PHR or SPHR preferred

118

Employee Relations Specialist Resume Examples & Samples

Provide guidance regarding coaching, counseling and disciplinary actions while enforcing USPI’s policies and procedures
Coordinate and resolve issues that involve the field, HR, Legal and Payroll/Benefits
Build field leadership capability to manage performance issues through coaching and training
Serve as a resource to the field relative to infrequent leave and other benefits questions to comply with state-specific requirements
Bachelor’s degree with 2-3 years of professional level Human Resources or facility health care operations experience
Ability to conduct investigations and make recommendations as required
Ability to maintain effective working relationships with staff at all levels, manage conflict, and exercise sound judgment in selecting methods and techniques for obtaining solutions

119

Employee Relations Specialist Resume Examples & Samples

Recommends and works, in conjunction with the Chief People Officer, on the development and initiation of training programs on employee relations and other organizational development initiatives
Provides information to employees on matters day-to-day pertaining to benefits, employee transactions, processes and records (act as first POC)
Support employees and/or leaders on employee relation matters, providing coaching as needed and works closely with Chief People Officer on all employee relation matters
First point of contact for terminations for regular full-time & part-time employees, including collection of resignation letter, exit interview, final pay, etc
Provides guidance to managers, supervisors, and employees regarding laws, regulations, policies, procedures and practices related to employee relations matters
Facilitates communication among employees and management by providing guidance and consultation regarding problem solving, dispute resolution, regulatory compliance, litigation avoidance and strives to resolve internal conflict informally through appropriate conflict management and mediation techniques
Manages and tracks all employee disciplinary action
Communicates accordingly with other members of People Team/Payroll Dept as needed to service our employees

120

Senior Employee Relations Specialist Resume Examples & Samples

Must possess thorough knowledge of Federal and State employment laws, and skill in applying fundamental HR laws, principles, practices, methods, and techniques for providing advisory services on management-employee relations support that include discipline, appeals, grievances, performance based actions, and unfair labor practice charges
Ability to work in a fast paced and matrixed environment with demonstrated ability to juggle multiple competing tasks and demands with the appropriate sense of urgency
Exhibit a strong business acumen by developing an understanding of Shire’s business and seeing how one's own role and function relates to Shire's business objectives
Strong client/customer focus, coupled with a collaborative style
Ability to interact and communicate well with individuals at all levels of the organization and across cultures including the ability to handle difficult conversations
Ability to build authentic relationships by making oneself available to others and listening to and respecting the perspectives and opinions of others
Must possess excellent writing skills for the purpose of composing/drafting correspondence such as: disciplinary/adverse and performance based actions letters (e.g. reprimands, proposal and decisions for suspensions/removals, performance improvement plans, reduction in grade and pay, etc.)
Strong influencing skills and the ability to coach employees and management through complex, difficult and emotional issues and influence decisions without direct decision making authority
Demonstrated ability to resolve problems or issues by gathering and assessing information, taking advice, and using judgment that is consistent with standards, practices, policies, procedures, regulation or government law

121

Employee Relations Specialist Senior Resume Examples & Samples

Ability to understand, appreciate and use the unique contributions of associates of varied cultures, nationalities, ethnic backgrounds, genders, ages, points of view, etc
Knowledge of methods and ability to develop trusting business relationships and provide solicited, respected and valued perspectives to clients/peers that guide thinking, facilitate issue resolution and enhance client/peer capabilities
Ability to apply organization's performance management system, practices, and tools to developing and improving individual, team, and organizational performance
Knowledge of and ability to implement confidential investigation and resolution processes concerning harassment complaints
Knowledge of HR approaches, tools and techniques; ability to inform, guide and advise managers in HR-related initiatives
Knowledge of and ability to design, implement and monitor organizational strategies related to employee development programs, budgets, and systems

122

Legal Employee Relations Specialist Resume Examples & Samples

Supporting internal clients in the Employee Relations team and other key functions with specific and targeted strategic legal advice
Providing input into the development and maintenance of the employee relations strategy and governance framework for the group
Contributing to the development of employee relations legal policy positions and business plan, consistent with the Legal 5 Year Plan
Engaging with other Legal sub-teams and participating in global and regional projects within Legal

123

Employee Relations Specialist Resume Examples & Samples

Administer and communicate the grievance and disciplinary policies and procedures while applying relevant state and federal laws, regulations, and department directives for employees subject to the State Personnel Act by providing support, consultation, coaching and training to managers and employees concerning their rights and responsibilities
Develop and deliver employee relations training on topics including investigations, grievance hearings, documentation and conflict resolution
Coordinate training for managers on topics such as documentation needs, performance management and other relevant areas
Participate in investigations and conferences as needed; independently interview case participants, provide analysis of information gathered, document problems/behaviors, determine appropriate courses of action, and advise managers and employees of options and procedures
Work collaboratively with DHHS Employee Relations (ER) Section regarding potential dismissals, demotions, suspensions or other sensitive ER issues; process all grievances for the Center
Work closely with a variety of DHHS sections serving as a liaison with Attorney General's office, EEO investigators, and budget office, etc. to facilitate information exchange
Review all disciplinary action and dispute documentation and maintain a tracking log; prepare and submit reporting documents as requested
Serve as the Center's liaison with the NC Unemployment Insurance Program's third party administrator by providing information necessary for timely processing of unemployment claims, coordinating appeals hearings, and providing information for DHHS' annual unemployment insurance billing
Coordinate the Employee Assistance Program (EAP)
Monitor, consult, and train employees, supervisors and managers on the State's new performance management program – Valuing Individual Performance (VIP)
Demonstrated expertise in employee relations
Proven record of developing and presenting training on employee relations topics
Proven ability to use an HR Information System (HRIS) to process employee relations actions
General knowledge of human resources management practices
Considerable knowledge of employee relations policies, practices and employment law
Proven ability to analyze, interpret, explain and apply relevant policies and laws
Demonstrated ability to counsel, coach, and advise employees and management on ER related issues
Demonstrated skills in investigation procedures including gathering and researching relevant information, interviewing, objectively analyzing and documenting findings and recommendations
Ability to establish and maintain effective working relationships at all levels of the organization
Ability to communicate clearly, effectively and accurately in verbal and written form
Demonstrated knowledge of and skill using Microsoft Word, Excel and PowerPoint to complete letters, reports and presentations

124

Employee Relations Specialist Resume Examples & Samples

Provide advice and guidance on the management of employee relations issues such as disciplinary, grievance, absence, restructuring and other key HR areas including performance management, recruitment and Talent Management
Project manage the whole cycle of restructuring activities to ensure achievement with global timelines
Ensure comprehensive utilisation, completion and promotion of the value of the annual and mid-year Performance Matters process and adoption of Leadership Essentials
Develop management capability by providing coaching and guidance
Assist in the implementation of harmonised HR policies and procedures to implement throughout the business. Provide advice and interpret such policies as appropriate. Identify and work towards harmonisation of policies, processes, T’s & C’s wherever possible
Maintain up-to-date knowledge of the business, HR trends and employment legislation and pro-actively use knowledge to provide excellent customer focused, value add, service provision
Regular liaison with the wider HR team to share ideas, best practice and ensure team is working towards common HR and business goals
Where requested, deputise in the absence of the Regional HRBP
Preferably 3-5 years ER oriented experience,
Experience in a similar large multi-site, complex commercial environment
Ideally worked in a unionised environment

125

Senior Employee Relations Specialist Resume Examples & Samples

Develops and delivers policies, programs, and training regarding workforce relations matters and employment law issues. Training is designed to provide the knowledge and tools to increase leader effectiveness and mitigate risk
Advises leaders and employees on the interpretation and application of company policies, procedures and practices. Also serve as an Advisor in the development or application of any department guidelines related to staff management practices
In collaboration with the HR Business Partner, analyzes employee relations trends, issues and/or gaps to proactively develop solutions that meet the needs of the business
Actively participates in any special projects or cross-functional development teams to which workforce relations subject-matter expertise is needed
Conduct employee exit interviews and synthesize data to identify possible solutions to mitigate any future involuntary terminations
Accurately maintain files, notes and documentation within case management tool
Participates and assists with any third-party agency requests, litigation or investigations (i.e. EEOC charges or unemployment claims)
Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing risks and ensuring regulatory compliance with Federal, State, and local employment law requirements
Bachelor’s degree in human resources or related field or equivalent experience
Minimum 5 years’ experience required in human resources or related field
Ability to travel occasionally to the Minneapolis corporate office

126

Employee Relations Specialist Resume Examples & Samples

Manage employee complaint intake and conduct follow-up steps to quickly and thoroughly address and resolve all claims
Act as an operational partner by developing working relationships with and providing support to a region of restaurants and operations leaders
Investigate and provide timely responses to the company’s unemployment claims
Create, review, and provide anti-discrimination, harassment, and sexual harassment training in addition to wage and hour training to restaurant managers, operations leaders, and corporate staff
Work on additional projects or assignments that support company compliance initiatives as needed
Occasional (<10%) travel required
Ability to manage conflicting demands to timely meet goals and deliver outstanding customer service
Superb verbal and written communication, negotiation, and problem-solving skills
Acts with discretion and the utmost integrity and respects confidentiality
Detail oriented and extremely well organized and professional
Strong analytical and independent decision-making skills
The ability and interest to work collaboratively with internal team members, corporate staff, restaurant crew members, restaurant managers, and operations leaders
Takes extraordinary steps to act selflessly and make things easier and better for others
Views challenges as opportunities
Actively finds opportunities to make others around them better
At Chipotle, the “Employee Relations Specialist” is referred to as the “Compliance Specialist”

127

HR Employee Relations Specialist Resume Examples & Samples

Exceptional customer service to our employees
Successful HR support of a multi-site business
A true hands-on approach as well as the ability to successfully monitor the “pulse “ of the employees to ensure a high level of employee engagement
Compliance in all aspects of day-to-day employee relations
Ability to recommend and implement new processes, procedures and policies
Knowledge of federal, state and local employment laws
Successful partnerships with our HR Business Partners in conducting investigations to assess the company’s exposure to potential claims involving terminations, complaints and workplace harassment allegations
Partnerships with company leaders and HRBP’s to address employee relations concerns including individual performance plans, corrective action and development plans
Appropriate confidentiality in dealing with company and employee information
Ability to analyze data to create & present reports; performs other related duties as assigned and required
Understanding and knowledge of the following: Workers Compensation Administration, ADA and FMLA Administration
Experience with rapid and complex changing work environment
A strong solutions focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions
The ability to manage multiple priorities simultaneously - orientated on results
Bias for action, strong work ethic, and desire to achieve excellence
Ability to interface at all levels of the organization
Passion for innovative HR solutions and process improvement
Experience with MS Word and Excel
Experience with HRIS systems (ADP preferred)
3+ years of progressive experience in HR
Flexibility to work overtime and travel as needed
Authorized to work in the U.S. without sponsorship
Bachelor's Degree or equivalent post-secondary degree
Able to manage workflow in a fast-paced, lean environment with multiple and sometimes changing priorities
Experience dealing with ambiguity and moving quickly to solutions/recommendations
Ability to maintain strict confidentiality regarding payroll, benefits, and employee issues
Outstanding interpersonal skills: must display patience, humor and helpfulness at all times – front line contact for employee issues
Ability to handle multiple projects and deadlines
Detail oriented and excellent organizational skills: accuracy is essential

128

Employee Relations Specialist Resume Examples & Samples

Working knowledge of Human Resources best practices, compliance with employment laws and regulations, and applicable education codes
Strong computer/technology proficiency including Microsoft Office applications, HRIS and Internet
Ability to effectively conduct investigations and remain neutral
Demonstrated superior judgment with ability to approach complex problems logically and systematically
Outstanding attention to detail and follow-through skills
Experience dealing with sensitive information and ability to maintain confidentiality
Strong organization, planning, analytical and problem resolution abilities
Exceptional teamwork with excellent verbal and written communication skills
Ability to work independently with minimal supervision; prioritize and complete tasks while working under deadlines in a fast-paced environment
Excellent customer focus and service skills
Represent WesternU at EDD, EEOC, work comp, and other agency hearings
Assure University compliance with federal monitoring and reporting requirements

129

Employee Relations Specialist Resume Examples & Samples

Serve as a specialist within the HR ER/IR market HR Solution team to provide relevant and effective consulting services to businesses for the Nebraska Market
Use full HR ER/IR knowledge to guide/review/perform HR ER/IR projects
Execute the co-ordinated deployment of HR ER/IR services, including any Nebraska market specific strategy requirements
Work closely with Regional ER team to ensure consistent application of company policies and processes and to ensure adherence to laws and regulations
Develop and maintain key internal/external relationships, which may include: the Regional ER team, business leaders, hiring managers, business/function human resource professionals, industry contacts, employees
Under limited supervision, provide consult to HR and business managers and supervisors within the Nebraska Market regarding the interpretation and delivery of more complex HR ER/IR policies, programs and processes in partnership with the Regional ER team
Using Nebraska Market knowledge], full HR ER/IR knowledge, and client intelligence, provide thought leadership in recommending solutions that build on business and functional strategic drivers for the Nebraska Market
Represent the Nebraska market location and business clients in prioritization activities and escalations
Provide feedback into services priorities to ensure Nebraska market location adoption
Participate in CBS Migration activities, shared service consolidation and MADJV initiatives as assigned
Promote the use and implementation of tools/technologies within the Nebraska market locations to gain efficiency in delivering HR Solutions
Provide consult/advice to HR and business managers/supervisors on HR ER/IR issues/activities
Guide/Review/Perform delivery of HR ER/IR training/education sessions for employees, HR professionals, and/or supervisors/managers in the business(in partnership with the Regional ER team)
Champion a strong continuous improvement culture to ensure deployment of scalable, simplified and standardized processes
Using Nebraska market knowledge and full HR ER/IR knowledge, provide input to ensure service delivery is compliant with laws, regulations, and corporate policies
Ensure application of standard policies
Responsible for ensuring proper use of vendor management of HR ER/IR providers within the Nebraska Market locations
Ensure consistent adherence to all legal and regulatory requirements in the Nebraska Market. This may involve working with the Regional ER team, legal resources and/or external consultants to interpret and implement complex/ambiguous policies
5 or more years of experience in operations and/or human resources, preferably within the Nebraska Market
Previous experience in HR Employee Relations/IR (industrial relations)-related market service areas
Ability to travel up to 30% within market location

130

Employee Relations Specialist Resume Examples & Samples

Developing a consistent model for disciplinary cases (where possible) for Western European jurisdictions
Managing or delivering disciplinary and other employee relations processes across Europe, depending on local jurisdiction and resources. Ensuring the appropriate control function stakeholders are engaged and adherence to the Global Disciplinary Policy where applicable
Providing support in the development and implementation of local and regional HR policy across the Western Europe sub-cluster and EMEA
Assisting in the implementation of regional employee relations strategies and day-to-day project work
Working with Western Europe HR personnel to ensure that all relevant stakeholders in countries (e.g. legal, compliance, risk, audit, CSIS) are involved in employee relations matters, where appropriate
Working among other employee relations peers to share best practices and ensure consistency in applying employee relations services, including providing advisory support as required to HR stakeholders
Generating and monitoring MI for Europe employee relations issues, undertaking trends analysis, action planning and related due diligence
Building relationships with partners in Western Europe: HR colleagues, Legal, Compliance and CSIS
Providing support to the Europe Head of ER in the delivery of Europe employee relations objectives
Good track record of experience within an HR/ER related environment operating at an advisory role within a fast paced and diversified environment
Experience with HR matters in more than one Western Europe jurisdiction and/or regional experience
Experience in working with unions/staff delegations and collective bargaining
Ability to make an assessment as to when to engage internal legal partners on employee relations issues
Knowledge of HRMS/IRM and/or other HR systems

131

Employee Relations Specialist Resume Examples & Samples

Provide strategic advice to managers on workforce matters including but not limited to associate development, retention, performance and conduct related disciplinary action, terminations, and organizational/divisional initiatives
Evaluate and address associate grievances, identifying and recommending any appropriate action items to include without limitation, enhancements or changes in policies or practices as needed; Partner with Employee Relations Sr. Specialists, Manager, or Director in development of any such policies
Evaluate value of dispute resolution to resolve workplace conflicts and mediate such disputes between associates and managers as needed
Assist ER Management and ER Sr. Specialists with RIF implementations
Represent the company at unemployment hearings
Professional Qualifications
SPHR or PHR certification preferred
3-5 years of experience in Employee Relations counseling and investigations
Ability to work independently and prioritize duties with minimal supervision, in order to meet deadline
Our Consultants enjoy the flexibility and autonomy to choose the client projects that interest them, while continuing to build professional relationships within our global community of Consultant and business professionals. We offer a comprehensive compensation and benefits package including health and life insurance, a 401(k) savings plan which includes a discretionary company match, employee stock purchase plan, paid personal time off program, professional development and certification courses

132

Employee Relations Specialist Resume Examples & Samples

Research and evaluate complex and sensitive employee relations issues impacted by Division procedures/processes, Department Policy, Personnel Rules, and state and federal employment laws
Assist in the development of personnel related policy and procedures
Provide technical guidance and consultation to all levels of management and employees relating to employee relations, policy compliance, performance measures, coaching, feedback, team building, and integrity
Interpret rules, regulations, policy, and state and federal employment laws and advise Division staff on specific situations
Promote consistency in management’s use of the progressive disciplinary process; make recommendations regarding disciplinary actions and/or corrective actions; follow through with management to ensure resolution
Travel statewide as needed to deliver services and ensure compliance of department policies; some overnight stays required
Knowledge of promoting consistency in management’s use of the progressive disciplinary process; make recommendations regarding disciplinary actions and/or corrective actions; follow through with management to ensure resolution
Knowledge of Human Resources information systems and other related software; American with Disabilities Act (ADA), Health Insurance Portability and Accountability Act (HIPPA), and other federal and State employment laws; EEOC process, procedures and guidelines; progressive discipline process; leadership practices and principles
Skill in interpersonal relations and establishing and maintaining effective working relationships with a diverse group of staff and various levels of management, other state agencies, community resources, vendors, and the public
Skill in researching, fact finding and investigative practices; compiling data in concise reports; providing effective training on employee relations topics; time management and analytical decision making
Excellent oral and written communications to establish and maintain an effective working relationship with a diverse group of staff and clients
Ability to plan and make independent decisions; review issues and make well-reasoned and fully supportive recommendations
Ability to remain unbiased, objective, and thorough when working with employee relations issues or conducting investigations
Ability to perform multi-task assignments and adapt to changes quickly, establish priorities and set own work agenda as well as research and interpret applicable policies, procedures, rules, state and federal laws affecting personnel management

133

Employee Relations Specialist Resume Examples & Samples

Advise/counsel executives and people managers on a wide variety of personnel issues ensuring compliance with all state/federal leave laws in coordination with related company policies
Ensure compliance and consistency in the execution and administration of Employee Relations cases initiated in the ServiceNow case management tool
Responsible for assisting and creating monthly employee relations reports relative to case activity
Responsible for all required correspondence while their case is being investigated and upon completion
Conducts internal workplace investigations and recommends resolutions to employee problems, issues and concerns
Ensures the organization's compliance with federal, state and local employment law,
Mediates employee problems and provides structure for informal negotiations
Partners with managers to evaluate the merits and consequences of corrective action to ensure a highly competent workforce
Liaise and supports the legal team in compiling documentation for employment relations claims
Collaborates with HR Services, BU clients, and HRBPs to ensure continuous improvement
Participates in the creation and rollout of ER policy & program initiatives
Performs additional duties and projects, as assigned
Bachelor’s degree in a related field preferred
Minimum of 3 years’ experience in conducting internal investigations
Strong Microsoft Office software skills
Strong attention to detail, organizational and follow through skills
Understanding of all aspects of employment and human resources related laws, regulations, policies, principles, concepts and practices, including but not limited to Title VII, ADA, ADAAA and FMLA

134

Employee Relations Specialist Resume Examples & Samples

Provide leadership in all aspects of individual ER case management
Provide advice on the implementation and interpretation of HR policies and processes. Coach and train line managers to follow our core people processes and policies
To work with individual business areas to identify, develop and subsequently deliver ER capability interventions
To support the local HRBP in the management and development of the business area ER environment
Degree and/or CIPD qualified or equivalent in-depth experience
Previous experience of ER case management – either as an HR professional or as an experienced people manager
Knowledge and application of UK HR Policies and Employment Law
Experience of managing project work
Excellent interpersonal, relationship management and communication skills and ability to apply at all levels within the organisation
Comfortable working with IS systems

135

Employee Relations Specialist Resume Examples & Samples

Evaluate employee inquiries and problems to determine best course of action; provide advice and guidance Moderately Complex/Varied
Conduct thorough and timely investigations and make recommendations on appropriate course of action including memos of warning or formal levels of disciplinary action (e.g. reprimand, suspension, reassignment/reduction, or termination) to minimize legal risk Moderate Latitude
Create chronological history of relevant issues; ensures the accuracy of the content and that the document is legally defensible/sound Moderate Impact
Resolve issues involving discipline, performance, employee concerns, attendance, personnel actions, and employment policies/procedures and laws (e.g., EEO, AAP, FMLA, ADA, ADEA) Moderately Complex/Varied
Apply knowledge of theories, principles and practices of human resource management; research and evaluate employment practices and make recommendations
Analyze turnover and employee relations data and produce metrics outlining the current state and recommendations Moderate Analysis
Maintain working knowledge of regulatory requirements and practices including changes and new legislation
Research Navy Federal policies, procedures and past practices to ensure consistency in all actions Moderate Analysis
Reviews performance appraisals as needed; evaluates the content of the appraisal to ensure fairness, consistency, accuracy, and legal compliance Moderate Analysis
Apply knowledge and expertise of federal, international and state employment laws to provide advice, guidance and counseling to employees and management Experienced
Perform legal research and analysis of precedent cases, judicial decisions and opinions and legislative developments Moderate Analysis
Represents navy Federal in unemployment hearings and appeals as necessary Participates in
Bachelors in business administration or equivalent experience
Experience in analyzing and interpreting regulatory requirements and case law
Advanced skill applying local, state, and federal employment regulations
Working knowledge of Leave of Absence administration, Return to Work procedures & Job Accommodation resources
Working knowledge of federal and state leave and disability laws related to benefits, HIPPA, FMLA, ADA, and substance abuse
Familiarity with medical and rehabilitation terminology
Desired - Certified Rehabilitation Counselor (CRC)
Desired - Certified Disability Management Specialist (CDMS)
Desired - PHR or SPHR Certification
Evaluate employee inquiries and problems to determine best course of action; provide advice and guidance Complex/Difficult
Conduct thorough and timely investigations and make recommendations on appropriate course of action including memos of warning or formal levels of disciplinary action (e.g., reprimand, suspension, reassignment/reduction, or termination) to minimize legal risk Considerable Latitude
Create chronological history of relevant issues; ensures the accuracy of the content and that the document is legally defensible/sound Considerable Impact
Resolve issues involving discipline, performance, employee concerns, attendance, personnel actions, and employment policies/procedures and laws (e.g., EEO, AAP, FMLA, ADA, ADEA) Complex/Difficult
Analyze turnover and employee relations data and produce metrics outlining the current state and recommendations Advanced Analysis
Research Navy Federal policies, procedures and past practices to ensure consistency in all actions Advanced Analysis
Review performance appraisals as needed; evaluates the content of the appraisal to ensure fairness, consistency, accuracy, and legal compliance Advanced Analysis
Apply knowledge of federal, international and state employment laws to provide advice, guidance and counseling to employees and management Advanced
Perform legal research and analysis of precedent cases, judicial decisions and opinions and legislative developments Advanced Analysis
Represent Navy Federal in unemployment hearings and appeals as necessary Assist in Leading
Conduct research on diverse assignments that may require extensive knowledge of a functional area Moderate Analysis
Mentor level I & II team members

136

Senior Employee Relations Specialist Resume Examples & Samples

Consult with and coach HR Business Partners (HRBPs), managers and employees on routine to complex employee relations issues, assist with policy interpretation, and provide guidance to prevent and/or address conflict resolution
Coach and advise HRBPs and managers on complex and non-routine performance management including employee coaching, performance improvement plans, corrective actions, employment terminations, and ways to minimize the risk of adverse action
Consult with the HR Business Partners and direct or conduct investigations of claims of harassment, discrimination, workplace violence and other issues, and determine appropriate action and document in final reports. Make recommendations regarding appropriate actions and work with HRBPs and management in determining next steps
Legal liaison for advice and responses to complex cases. Work with legal counsel in gathering information and investigate and respond to external employment legal claims
Assist HRBPs and Health Services on complex leave of absence requests (including FMLA, ADA, etc.) and managing existing employee leaves by providing consulting support. Ensure effective coordination with the HRBP, Health Services, and third party disability carrier in instances where employee relations issues intersect with a leave of absence or workers’ compensation need
Assist with reduction-in-force events and other separation agreements
Research and keep abreast of new laws and regulations, communicate changes to HRBPs, and address compliance issues
Recommend and write policies and procedures and provide input as a primary resource on the Employee Handbook content
Identify the need for and assist with all employee relations-related project work. Represent ER on committees and other project teams and provide ER expertise as an ER resource for their efforts
Assist in managing post-employment situations
Strategize and coordinate with Security and HRBPs on actual workplace violence threats and responses. Work directly with Security on proactive Security plans and projects related to employees
Develop HR Business Partner training on employee relations-related skills. Assist with development of management training programs, such as Performance Management, Employee Awareness trainings, and Supervisory Skills, as well as delivering such training
Draft and edit letters and templates for HRBPs on terminations, leaves of absences, coaching documents, etc. Review disciplinary action for some cases prior to issuance
Provide back-up HRBP services when needed
4 to 7 years of Employee Relations experience, with a solid knowledge of employment law and investigation procedures
A background in coaching and consulting with HR colleagues, managers, and employees on routine to complex employee relations issues, conflict resolution, and performance management
Demonstrated successful experience writing detailed documents, policies and reports
Integrity and confidentiality
Facilitation, coaching and influencing skills
Attention to detail and follow through
Listening and interpersonal skills
Analytical ability and problem resolution skills
Self-motivated and demonstrates initiative
Ability to work in fast-paced environment

137

Employee Relations Specialist Resume Examples & Samples

Bachelors degree required, preferably in Human Resources or related field
1+years experience in Human Resources
Previous employee relations experience preferred
Firm understanding of employment laws
Excellent professional written and verbal communications skills
Critical thinker, active listener and effective time manager
Demonstrated ability to exercise judgment and discretion in handling confidential information and situations
Strong PC and analytical skills

138

Employee Relations Specialist Resume Examples & Samples

Develop IR/ER strategies to support project development
Contribute to industrial relation policy outcomes
Demonstrated ability to apply knowledge, understanding and skill into practical use
Prepare industrial relation updates
Provide ongoing advice and support to the Injury Management Coordinator in dealing with work related risks and issues including investigations, performance management and ill/injured employees
Assess HR policy content on an ongoing basis
Actively develop internal IR/ER capability
Liaise and network with appropriate industry bodies
Extensive experience in employee relations and industrial relations
Sound knowledge of industrial and employee relations theory, principles, policies and practices
Tertiary qualifications in Employee/Industrial Relations or other relevant disciplines
Demonstrated continuous improvement mindset with a desire to align with corporate HR and ER objectives
Excellent ability to manage and influence key stakeholders
Ability to think critically and analyse issues
Sound oral and written communication skills
Oil and gas, mining, construction, manufacturing or employer association experience desired

139

Senior Employee Relations Specialist Resume Examples & Samples

Develop and implement programs and services for employees at all levels that proactively address issues of employee morale, changing work environments and enhanced performance expectations
Acts as internal consultant to all levels of management and staff on the appropriate administration of human resource policies, practices, and procedures to ensure consistency in application, and identify and pro-actively address organizational trends and employee issues to provide a work environment that prevents the need for external intervention
Recognizes the need for modifications to Human Resource policies and procedures, and proposes appropriate changes, including writing and/or re-writing policies and procedures to facilitate approval of senior management
Discovers factual information related to defense of Texas Workforce Commission claims, investigating and developing responses and appeals to the Texas Workforce Commission regarding defense against payment of unemployment claims, and representing the hospital at administrative hearings to obtain favorable results
Mediates employee problems and Provides structure for informal negotiations which promote a "win-win" resolution for all parties. Coordinates the formal employee problem resolution procedure to facilitate resolutions including, but not limited to, preparing factual unbiased information for presentation to appropriate parties, convening Executive Panels, and presenting factual information on complaints to panel members at hearings. In addition, the employee problem resolution process as well as employee complaints resolved through informal methods are reviewed by the Senior Employee Relations Specialist for thoroughness, timeliness, and overall effectiveness, in promoting a high quality work life
Partners with managers to evaluate the merits and consequences of corrective action to ensure a highly competent workforce. Reviews any discharge action prior to implementation to ensure appropriate application of policy and procedure and consistency with precedents
Provides leadership to other departmental employees in responding to issues, complaints and comments as well as in coordinating departmental activities as appropriate

140

Employee Relations Specialist Resume Examples & Samples

Effectively and efficiently conducts Title VII and Title IX workplace investigations
Develops and maintains thorough and high quality case documents for investigations and employee relations work, including, but not limited to: investigation notes, summaries, timelines, reports, letters, corrective action documents and warnings
Helps to develop and implement new and effective Employee Relations strategies, processes, procedures and templates
Participates in the preparation of company AAP Plan
Prepares and supports agency responses (EEO, FEHA, etc)
Maintains relevant case information and provides database reports and analyses to HR Business Partners and other members of management
Participates in and supports company-wide and role-specific training in the areas of Preventing Harassment, Employment Law and Policy updates, etc
Participates in key policy reviews and recommends actions to help clarify and simply procedures
Helps develop and support sound layoff plans and procedures in partnership with HR Business Partners
May support and manage complex Employee Relations cases in partnership with other areas of the business (HRBP, Ethics, Security)
May participate on cross-functional project teams with other members of HR
Bachelor’s degree in Employment Relations, Human Resources, Communications, Business or related field with 6+ years of related experience
3-5 years experience in an HR generalist role and 3+ years in a strong Employee Relations-focused role
In-depth knowledge and application of Federal and California Labor Laws
Highly organized with strong self and project management skills (time, priorities, resources)
Excellent problem-solving, critical thinking, reasoning and analytical skills
Agile learning skills
Ability to influence and adapt style to consult with all levels of employee and management
Ability to work effectively and well within the JPL culture (effectively gather and analyze facts, weigh risks and make decisions/recommendations that are right for the business, the people and our culture)
Effective team player
Ability to work effectively in situations that require sound decision-making
Establishes trust and maintains confidentiality

141

Employee Relations Specialist Resume Examples & Samples

Leads and provides consultation for a wide variety of special projects assigned to the Human Resources Division
Formulates and recommends program goals and objectives in all areas of management and employee relations
Working closely with the DPS legal staff, provides consultation, advice and assistance to management on matters related to employee relations to ensure compliance with departmental policies, and federal & state employment laws
Conducts investigations and provides recommendations to leadership
Prepares the department’s response to requests related to employment charges & unemployment insurance requests
Provides input into the development and revision of personnel related policies and procedures
Maintains exit interview program and discusses exit interview findings with HR leadership
Strong communication and interpersonal relationship skills
High integrity and honesty
Ability to exercise considerable judgment and discretion
Strong commitment to providing excellent customer service to both internal and external customers
Ability to effectively interact on all levels of the Department
Demonstrated experience advising management regarding employee relations and employment law issues and representing the organization in informal and formal administrative hearing sessions
Possess a well-developed knowledge of federal and state laws, rules and regulations as related to employee relations/employee discipline issues
Experience in conducting training/presentations
Experience in policy & procedure development
HR Generalist experience
Experience conducting internal investigations

142

Academic Employee Relations Specialist Resume Examples & Samples

BA degree from an accredited university or college and minimum four years’ of experience in an academic institution or other related employment environment, or an equivalent combination of education and experience
Has advanced knowledge of applicable policies and regulations, such as those concerning employment and academics, including faculty misconduct, discrimination, sexual harassment, confidentiality, or other areas. Skill to integrate these policies/procedures into cogent and accurate advice to campus community, faculty investigators and campus leadership
Demonstrated excellence in clearly and accurately expressing substance and nuance in both oral and written communications. Demonstrated skill in communicating issues clearly and independently gathering information through appropriate consultation with a variety of constituents
Demonstrated ability to research and interpret academic and campus policies, procedures, and rules, and to effectively write reports or other documents concerning complex issues that may have legal ramifications
Demonstrated ability to use discretion and maintain strict confidentiality; ability to exercise excellent judgment in determining when issues require additional action and/or input
Demonstrated ability to manage projects independently, and effectively collaborate with all levels of the campus community on committees and projects
Demonstrated ability to develop and conduct trainings, to adapt trainings for various audiences ranging from departmental analysts to senior leaders, including development of implementation tools
J.D. (law) degree, experience in legal environment, Masters’ degree, relevant paralegal certification or experience in compliance or other related areas - strongly preferred
Has highly developed skills associated with conflict resolution
Demonstrates skills and abilities in leading management in the areas of conflict and change management

143

Employee Relations Specialist Resume Examples & Samples

Respond to and evaluate Employee Relations' inquiries with a high level of customer focus and sensitivity
2 to 4 years of experience within Human Resources required; Employee Relations and/or Investigations experience preferred
Must be service focused with exceptional communication skills
Excellent interpersonal skills with ability to establish rapport quickly with others
Solution-oriented with strong analytical skills and strong writing skills
Detail-oriented with strong track record of follow through
Technically adept with previous HRIS or case management experience preferred

144

Employee Relations Specialist Resume Examples & Samples

Conduct phone and/or on-site investigations to resolve issues of harassment,
Bachelor’s degree (B.A./B.S.) in Human Resources or related field preferred
Minimum of 2 years of human resource experience, preferably in employee relations
Demonstrated ability to research information to arrive at valid conclusion, make
Skilled at problem solving processes and able to manage multiple demands

145

Employee Relations Specialist Advisory Resume Examples & Samples

Provide ER support to a cluster of countries within the region
Input into the review, development and implementation of UK policy
Take a lead on and roll out Global ER projects and policies on an UK/EMEA wide basis
Support the co-ordination and running of the London Consultation Forum
Represent Citi on external ER forums
Design and deliver ER training interventions for the EMEA HR community and business managers relating to the implementation of new policies, procedures, employment legislation, and best practice, in addition to ad hoc training in order to upskill the HR community
Extensive experience within an HR/ER related environment operating at a senior advisory level within a fast paced environment
Good understanding of the various specialist areas within HR and their role/importance
Knowledge of Peoplesoft and/or other HR systems

146

Employee Relations Specialist Resume Examples & Samples

Multi-tasking skills and ability to manage shifting priorities and workload requirements
Assists higher level Employee Relations Specialists and Director with internal investigations employee engagement and communication strategies
Relies on instructions and pre-established guidelines to perform job functions
Assists with design and administer HR policies and procedures that pertain to employee relations
Familiar with US Federal and State employment law and related employee relations implications
Assists in the development, recommendation and implementation of new strategies in response to changing internal and external competitive conditions as well as the legal and regulatory environment
Responsible for the communication of these initiatives and changes throughout all levels of the organization
Conducts training programs regarding Human Resources policies and procedures
Relies on experience, some degree of latitude and creativity, and exercising semi-autonomous judgment to plan and accomplish the Medical Center's strategic goals
Strong working knowledge of US Federal and State Employment laws
Designs and administers HR policies and procedures that pertain to employee relations
Relies extensively on experience, wide latitude and creativity and exercises autonomous judgment to plan and accomplish medical centers strategic goals
May lead and direct the work of others
Highly organized and analytical
Ability to communicate both written and orally to all levels of staff, including Senior Leadership
Experience researching information using various sources
Computer skills including Microsoft Word, Excel, PowerPoint, and Outlook
Superior problem solving abilities, solid judgment, and influencing skills
Minimum of 10 years Human Resources experience for Employee Relations Specialist III
Extensive experience in drafting Employee Relations reports and HR related documentation
Comprehensive knowledge of employment and labor laws
Experience working with PeopleSoft
Extensive experience conducting Workforce Analysis
Advance Microsoft Office Application

147

Employee Relations Specialist Resume Examples & Samples

One (1) or more years experience in the Human Resources field
Manage and monitor, assist, and updating all policies and employment practices, ensuring compliance with all federal and state regulations and laws
Manage and monitor, assist, updating all Job Descriptions ensuring all positions are current and up to date
Assist in responding to inquiries regarding Employee Relations issues
Assist with new employee orientation and benefits administration, as part of the start-up process
Serve as back up for Leave inquires and implementation; FMLA, ADA, Personal LOA
Make recommendations for new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed
Manage and monitor the HR filing system to ensure accuracy and completeness of the filing system
As back up for LOA, update FMLA Tracking system
Respond to calls as directed by Employee Relations Manager
Responsible for all calls in absence of Employee Relations Manager and direct call to appropriate person(s)
Maintain HR Drive and CCS MGR and ensure all HR-related documents, forms, manuals, etc. are accurate and updated regularly
Assist with preparing for unemployment hearings as needed
Field questions from employees regarding employee relations and route to proper Employee Relations Manager
Partnering with and training/educating Health Service Administrators and Administrative Assistants on new hire process and EAF process to promote and ensure timely processing of all employee new hire information
Working with Health Service Administrators and Administrative Assistants to maintain and update employee data as it relates to the HRIS, as well as train Managers and Administrative Assistants on KRONOS self-service as a back up
Must be able to apply principles of critical thinking to a variety of practical and emergent situations and accurately follow standardized procedures that may call for deviations

148

Employee Relations Specialist Resume Examples & Samples

To act as a first point of contact for line managers on employee relations (ER) matters, providing specialist advice and solutions in line with current legislation. This will include but not limited to disciplinary, grievances, investigations, restructures and capability. Liaise with the company’s legal advisors in relation to more complex cases and support the ER and Policy development manager and external solicitors with the management of employment tribunal claims as required
Develop the capacity of line managers to manage ER problems locally, developing management styles to foster positive working relationships with employees, minimising the occurrence of line management problems and issues and fostering a positive climate for ER
To foster and support a partnership relationship with the unions at local level. To form part of the negotiations team for local pay negotiations and to identify with unions and contract managers joint initiatives and proactively participate in quarterly ER climate meetings. When applicable work with the contract manager to respond to any trade disputes and set contingency plans to minimise the impact on the service and bring the dispute to a swift conclusion
Strong communication and influencing skills with the ability to interact across all levels of management
Strong attention to detail, problem solving ability and ability to deliver results to demanding deadlines

149

Asia Human Resources Employee Relations Specialist Resume Examples & Samples

The case management and investigation of significant employee relations concerns with an emphasis on matters involving claims of discrimination, harassment and/or retaliation on the basis of a protected characteristic
Coordinate/partner with Employment Law and/or HR Coverage Partners as appropriate
Prepare investigative documentation and conduct interviews ; recommend appropriate resolution of complaints and monitor results
Manage performance issues through coaching and training
Recommend appropriate resolution of concerns/discipline to ensure consistent application of HR policies
Manage ongoing reporting of employee relations matters for various HR stakeholders – e.g., types of concerns escalated to Employee Relations, resolutions, discipline
Manage all cases involving senior Executive Director / Managing Directors
Utilize the Employee Relations System to manage cases from intake to resolution Develop and deliver guidance materials/training for HR Coverage on HR best practices
Provide ER information to be used within the Firm’s Conduct Risk Governance Framework
To partner with the HR Risk and Regulatory function to develop ER Policies to comply with the requirements of the regional Regulators
Develop the ER function regionally, through embedding best practice and policy consistently and holistically
Implement a robust data analytics framework for reporting to both Business stakeholders and the HR Senior management team
Ability to resolve conflicts and diffuse employee related issues and concerns
Exceptional detail and follow-up skills
Knowledge of leadership and management skills and techniques
Multi-task oriented
Ability to interact with all levels of the organization
Proficient in Microsoft Office and Excel
6+ years Employee Relations or related experience
Experience in managing employee relations matters; including complex issues regarding discrimination, harassment and retaliation
Experience working in a large, complex organization is preferred
A background or qualification in Employment Law is preferred but not essential

150

Employee Relations Specialist Senior Resume Examples & Samples

Independently or as part of a team, provide advanced-level advice, counsel or interpretation regarding WVU HR policies, programs, performance management (including performance appraisals), the disciplinary process, the grievance process, and any other workplace problem or issue
Advise senior administrators, supervisors, faculty, and staff in employee and labor relations matters, organizational development, as well as partner with them to investigate and resolve employee complaints
Research, identify, and analyze complex employee relations/HR concerns/issues. Make appropriate presentations and recommendations to management
Recommend and develop advanced employee relations/HR policies, practices and activities
Audit and ensure uniform application of HR policies and procedures
Research, interpret and provide information and guidance to employees, supervisors and management regarding federal and state laws as well as internal guidelines and policies
Investigate complex employee grievances and participate in their resolution, including attending grievance conferences and hearings as necessary
Assist in the mediation of conflict, as needed and as appropriate
Bachelor’s degree from an accredited college or University in human resources management, public administration, labor relations, business administration, law, psychology, or related field is required. A Master’s degree in human resources or a related field is preferred
Successful candidate will also have four (4) years experience in Human resources/employee relations or related work experience, plus in-depth working knowledge of human resource laws, including wage/hour statutes, Title VII, ADA, and FMLA, etc. Equivalent combination of education, training, certifications and work experience may be considered
Professional certification preferred (PHR, SPHR, SHRM-CP, SHRM-SCP)

151

Employee Relations Specialist Resume Examples & Samples

Conducts Needs Analysis activities to include tracking of complaints, categories, legal charges filed, settled, and concluded
Conducts and documents investigations of employee complaints
Advises Supervisors and Management on legal, fair, and consistent, treatment of staff; provides interpretation of policies, provides specialized training in areas such as prevention of sexual harassment, valuing diversity, and fostering open communication
Represents organization in employment matters such as EEOC inquiries and Unemployment Hearings
Coordinates Exit Survey Process and reports results
Coordinates activities for service awards and recognition programs
Prepares EE0-1 report
Comply with all Federal, State, and local laws and organizational policies
Provides notice of position eliminations and coordinates outplacement efforts
Present Employee Relations Component at the New Employee Orientation

152

Field HR / Employee Relations Specialist Resume Examples & Samples

Collaborates with managers and employees to improve work relationships and build morale
Interfacing with employees and managers to resolve employment issues; partnering with managers to increase their understanding of HR practices and improve their management skills
Mediate disputes among employees in order to bring issues to expedient resolution
Assist in the development and delivery of compliance training across all businesses (wage and hour, performance management, etc.)
Provide corporate policy interpretation and consultation to managers, HR SBP’s and employees
Works closely with other HR COE’s as required such as Total Rewards, Talent Acquisition and the HR SBP roles
Minimum Qualification must be
Bachelor’s degree in Human Resources, Labor Management, Industrial Relations or related field
5+ years of work experience in Employee Relations
Proven ability to successfully facilitate, drive and execute with tangible results
Demonstrated ability to team, understand and deliver successful outcomes to complex issues

153

Employee Relations Specialist Resume Examples & Samples

Liaising with all levels of management, HR Partners and HR Legal to effectively deal with employee relations issues and possible conflicts related to employment practices
Coaching and counseling all levels of management on the handling of complex employee relations issues, including providing assistance and guidance on performance management and corrective actions aligned to the company’s corrective action policy
Advising and counseling employees regarding a broad range of employee relations inquiries, HR policies and processes
Handling involuntary terminations
Performing employee relations administrative activities, focuses on solution delivery of an exceptional experience for nearly 12,000 eBay employees
3+ years relevant Human Resources experience
1+ years Employee Relations experience

154

Employee Relations Specialist Resume Examples & Samples

Bachelor of Business, Science or Law Degree is preferred
12+ years of progressively responsible HR experience as an ER Specialist and/or HR Business Partner with significant experience handling ER issues; ; preferably in a fast paced, technology type organization
Minimum 5 years of direct experience focusing on employee relations activities
Sound understanding of employment laws, country regulations requirements

155

Employee Relations Specialist Resume Examples & Samples

Promote positive work environment through intervention with internal clients
Resolve manager and employee dissatisfaction by investigating concerns and complaints; evaluating and offering possible courses of action; providing advice, coaching, guidance and direction
Assist management personnel in administering and interpreting performance improvement plans (PIP), corrective action, and involuntary terminations processes and procedures
Investigate and analyze ER complaint documentation and partner with department management to develop recommendations, e.g. training, coaching, etc
Ensure compliance with Performance Improvement Plans (PIP), Conflict Resolution, Corrective Action, Suspension, Exit Interview and Termination Guidelines
Conduct exit interviews; compile, analyze and develop quarterly reports
Assist in facilitating conciliation/mediation process for non-represented employees
Assist with company-wide diversity programs, and with development and facilitation of ER supervisory training
Workplace Violence complaint liaison between ER, METRO Police and affected department(s)
Respond to TPIA requests for production of files
Responsible for tracking ER monthly activities and records management of ER files
Assist in investigation of Equal Employment Opportunity (EEO) complaints
Promotes safety awareness and follows safety procedures in an effort to reduce or eliminate accidents

156

Employee Relations Specialist Resume Examples & Samples

Responds to Employee Service Center (ESC) Tier 2 Employee Relation calls/tickets in accordance with HR Service Level Agreements (SLAs)
Utilizing the ESC tracking system, reviews and assesses incoming cases. Responds in a timely fashion to managers and employees regarding inquiries, questions and complaints
Provides guidance to management on employee relations matters, which may include development of appropriate performance management documentation, referral to resources, and guidance on policies. Work to resolve matters and escalate, as needed to senior level staff
Determines when Employee Relations cases require escalation and forward to appropriate HR Business Partner for investigation and resolution
Maintains accurate and up to date records in the case management system
Develops positive working relationships with managers and employees
May respond to written correspondence received directly or by Senior Management. Acknowledge receipt of inquiry in a timely fashion
Assists and trains junior staff on addressing/resolving problem situations by proving guidance and coaching techniques for resolving employee relations cases
Proactively identifies policy and procedure changes that improve the experience of customers’ interactions
Provides feedback for developing new or updating existing company HR policies, programs and procedures
Reviews and complies with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations
2 – 5 years’ related experience; or an advanced degree without experience; or equivalent directly related work experience
SHRM Certification (SHRM-SCP, SHRM-CP) is desirable, but not required
Ability to apply fundamental HR laws, principles, practices, methods, and techniques for providing advisory services on management-employee relations support
Experience in conflict resolution and problem intervention skills
Proficient with PCs and Microsoft Office applications

157

Employee Relations Specialist Resume Examples & Samples

Interpersonal skills and abilities to communicate with staff at all organizational levels is required (including informing, influencing, negotiating, counseling, flexibility etc.)
Proficiency in MS Office products including Outlook, Word, Excel, and PowerPoint
Skill in written and oral communication sufficient to prepare and present findings, recommended and/or initiate specific action (s) and/or resolve
Problem solving, judgement and conflict resolution skills with the ability to provide high quality independent analysis, conclusions and recommendations
Ability to use the PeopleSoft Human Resources Information System or other HRIS
Strong customer service orientation with “can-do” attitude and a desire to create exceptional experiences
Ability to handle multiple projects with short timeframes, to meet deadlines and to deliver service in a timely manner
Experience conducting, documenting or assisting with internal investigations
Able to articulate and demonstrate Network mission, vision and values
Able to travel to multiple locations regularly, if applicable
Ability to manage sensitive and confidential information and situations

158

Employee Relations Specialist Resume Examples & Samples

Conduct phone and/or on-site investigations to resolve allegations of harassment, discrimination, misconduct, workplace violence, ethical violations, wage and hour violations, or other potential violations of law or company policies
Coordinate multiple fact finders when leading investigations that are complex or large in scope
Make recommendations to management based on objective, factual investigative findings regarding the appropriate action to take, ensuring compliance and consistency
Question employees with complaints to determine whether the issue would be better resolved in the field; advise employees on possible courses of action they can take to resolve a conflict
Advise managers regarding employee conduct issues; assist managers with performance documentation to ensure clarity and consistency
Document issues and claims in the Company’s electronic tracking system
Ability to travel on short notice as needed
Minimum of 2 years of Employee Relations experience, or 4 years of HR Generalist experience with Employee Relations responsibilities
Demonstrated ability to research information to arrive at a valid conclusion, then make recommendation and plan of action
Excellent verbal, written, listening communication skills
Good understanding and knowledge of current state and federal employment laws
Proven ability to meet deadlines and work in a high-volume, fast-paced environment
Thorough knowledge of Microsoft Office suite; aptitude to learn software as needed

159

Employee Relations Specialist Resume Examples & Samples

Provide advice and counsel to managers and staff regarding HR services, practices, policies and procedures
Manage and administer assigned projects and programs in support of HR strategic objectives
Develop, review, and revises policies and procedures for one or more HR processes
Conduct research and analysis on HR initiatives and to assess effectiveness of initiatives
Provide communication to leadership and employees on HR related topics
Support and manage vendor relationships
Ability to work proficiently with Microsoft Excel, Word, and Power Point
Ability to present to both small and large audiences
Average manual dexterity in use of a PC, phone, sorting and filing
Moderate level of travel required, sometimes on short notice
If applicable, certification in HR discipline is desired (PHR, SPHR, CCP)
3+ years related work experience

160

Employee Relations Specialist Resume Examples & Samples

Bachelor’s degree in Human Resources, Communications or related field
5-7 year of HR generalist experience
3-5 years of experience in Employee Relations
Multi-state experience preferred with preference given to candidates with experience California, NY, Hawaii, Washington and Oregon
Demonstrated success in objectively coaching employees and managing through complex, difficult, employee relationship issues
Ability to travel occasionally as needed
Ability to maintain a high level of integrity, confidentiality and a very professional attitude
Highly motivated, dependable and able to work irregular hours as necessary (including weekends and evenings as needed)
An understanding of HR laws, regulations and practices
Requires outstanding communications skills and ability to work in a fast paced rapidly changing environment
In-depth knowledge of federal and state regulations regarding employment practices related to the day to day management of employees to reduce legal risks and ensure regulatory compliance
Proven track record of managing multiple employment investigations primarily over the phone and in partnership with onsite Team Members
Must be highly organized
Must possess outstanding English writing skills
PHR strongly preferred
Strong MS office skills

161

Senior Employee Relations Specialist Resume Examples & Samples

Ability to comprehend, analyze and resolve complex employee problems and effectively communicate rationale with key stakeholders, while remaining sensitive to employee concerns
Advise and influence management around complex ER decisions
Provides support for employee relations matters, ensuring compliance, consistency and clear communication and interpretation of policies
Assist managers with performance documentation to ensure it is clear, concise, and professional
Collaborate on development, implementation and communication of HR policies and procedures
Conducts internal investigations into employment related matters and brings to resolution
Implement and execute proactive positive employee relations initiatives
Own medical accommodation requests and interactive process
Demonstrate knowledge and fluency in labor laws and ensure compliance with federal and state regulations
Be a strategic change agent within the company - demonstrating ability to influence, negotiate, and gain commitment at all levels of the organization
Conduct employee counseling sessions and exit interviews
Four-year degree in Human Resources, Business Administration, Psychology, or related field
Minimum of 10 years in an employee relations role at a corporate level environment
Must have at least 5 years of experience conducting internal investigations
Able to prioritize and work on multiple projects and tasks with frequent interruptions while maintaining flexibility and composure
Organized with strong attention to detail
Ability to exercise judgment and discretion in maintaining confidential and sensitive information
Possesses good judgment, strong problem solving, conflict resolution and decision-making skills
Unquestioned integrity and confidentiality
SHRM/HR certification a plus
Travel as needed (10 - 15%)

162

Employee Relations Specialist Resume Examples & Samples

Guides management on administering progressive discipline by reviewing and editing associate’s past discipline, giving recommendations and assigning training
Conducts thorough investigations into a variety of allegations
Guides management on appropriate interpretation of organizational policy and procedures
Partners, collaborates, and assist with workers’ compensation, unemployment, and the Legal department in gathering information for the defense of EEO complaints and lawsuits

163

Employee Relations Specialist Resume Examples & Samples

Bachelor's degree in Human Resources or closely related field
2-5 years of work related experience
Analytical ability to collect information from diverse sources, apply professional principals in performing various analyses and summarize the information and data
Ability to interpret Hospital policies in situations requiring judgment and persuasion
Ability to develop and write instructional/training materials, develop management briefings or perform other duties requiring a comparable level of communication skills

164

Employee Relations Specialist Resume Examples & Samples

B.A./ B.S. in Business Management, or a related field
A minimum of 10+ years of experience in a business environment and or providing analytical support to Human Resources
Demonstrated proficiency in Microsoft Office, with a priority in SharePoint, Excel and Access
Project management skills managing small to mid-scale projects, and participating in large scale projects
Effective with change management and leadership development
Demonstrated knowledge of HR Processes, programs, policies, and systems and the ability to communicate effectively to employees and management
Excellent written/oral communication and presentation skills
Master’s Degree in Human Resource Management/MBA
Background in Labor Relations

165

Employee Relations Specialist Resume Examples & Samples

Oversee daily administration of HR Connect, HR Connect International,and HR Hotline. Conduct and participate in all phases of local HR investigations. Review of HR field investigations. Provide guidance and interpretation of policies and procedures. Provide advice and recommendations on proper handling of employee relation issue to site managers and HR
Analyze and interprets various data for Board of Director reports, employee relations trends and other pertinent areas
Conduct on site or remote audits for compliance with local, state, and federal laws, as well as Ryder policies and procedures
Train field personnel and HR on HR Connect system, investigative protocols and Ryder policies and procedures as applicable
May supervise the day-to-day activities/responsibilities of HR Coordinator(s) and other junior staff

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Employee Relations Specialist Resume Examples & Samples

Employee Relations Specialist Resume Examples & Samples

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Employee Relations Specialist Resume Examples & Samples

Employee Relations Specialist Resume Examples & Samples

Employee Relations Specialist Resume Examples & Samples

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Employee Relations Specialist Resume Examples & Samples

Employee Relations Specialist Resume Examples & Samples

Employee Relations Specialist Resume Examples & Samples

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Employee Relations Specialist Resume Examples & Samples

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