Data Support Analyst Resume Samples

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B Krajcik

Beaulah

Krajcik

6840 Erika Dam

Chicago

+1 (555) 236 8094

6840 Erika Dam

Chicago

Phone

p +1 (555) 236 8094

Experience Experience

Detroit, MI

Data Support Analyst

Detroit, MI

Daniel LLC

Detroit, MI

Data Support Analyst

Generate automation scripts to improve the analysis, issue resolution and prevention to reduce time and labour force to manage the Concur services
Develop and build up relations with the internal stakeholders and vendor staff
Responsible for continuous identification of opportunities and improvement for BI
Animating and enriching Data Management intranet site and social media,
Responsible for BI functional change management
Identify inconsistency and proactively look for resolution and improvement
Act as a facilitator between end users and BI Services team to ensure smooth change management,

Phoenix, AZ

Big Data Support Analyst

Phoenix, AZ

Jerde Inc

Phoenix, AZ

Big Data Support Analyst

Perform application optimization by working with developers, customers and system support personnel
Provide on-call assistance for the Hadoop/Big Data jobs and related problems
Own and manage technical debt and security vulnerabilities
Perform problem determination and resolution
Efficiently deliver presentations to key customers and senior management
Monitoring performance and advising any necessary infrastructure changes
Work on Production Incidents to ensure business SLAs are being consistently met

present

Boston, MA

Oncore Implementation, Data & Support Analyst

Boston, MA

Bradtke, Schaefer and Reilly

present

Boston, MA

Oncore Implementation, Data & Support Analyst

present

Understand business processes and translate into system solutions
Assist with feasibility studies of enhancement requests, identifying options and recommending an IT solution
Assist the project manager in developing project scope, cost, resources, impact and schedule
Collaborate with the business partners and test team to create and execute system test plans, user-acceptance testing and rollout
Assist the development team to develop technical specifications
Perform production support activities, including triaging issues, evaluating patches and fixes, assessing impact, and implementing solution
Conduct in-depth analysis to solve problems, identifying gaps and issues that minimize system modification and maintenance; make recommendations, including discovering new approaches or applications

Education Education

Bachelor’s Degree in Business

James Madison University

Bachelor’s Degree in Business

Skills Skills

Very good knowledge of MS Excel
Strong attention to detail and acute organizational skills are critical Desired Skills
Strong written and oral communication skills are essential in order to respond to all enquiries in a professional manner
Quick learner, self motivated and proactive
Strong PC skills ( Excel, Word and Power Point)
Very good written and spoken English
IT literacy and knowledge of the Microsoft Office suite
Excellent communication skills
Previous experience of inputting data quickly and accurately
Ability to work independently in addition to working as a team player maintaining a positive attitude

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15 Data Support Analyst resume templates

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Market Data Support Analyst Resume Examples & Samples

2nd and 3rd level support calls for Trading Technology Distributed Infrastructure market data platforms (RMDS, Firefly, Hermes, BPOD)
Reporting outages to management and stakeholders (IMT) promptly and accurately
Delivery of Mandatory Exchange & Vendor upgrades & tests as assigned
Capacity, Resiliency & Monitoring of Location & Regional Infrastructure
Monitor task management tools (SharePoint, JIRA, EURC) and action promptly
Escalate complex issues to DIS lead where delay will impact business/reputation
Follow-the-sun support for EMEA & NA Market Data Infra & Applications
Proactively updating documentation and procedures to resolve inefficiencies in the operating environment
Identify and resolve system monitoring gaps (geneos/mddb)
Act as SME for market data
Prompt remediation of all breaks
Distribution of Vendor Exchange Notifications
Morning & End of Day Healthchecks
Represent team on P1 Bridges & Troubleshooting calls
Update Vendor Incident Tracking
Manage Exchange Driven Changes
Deliver on Investments for various lines of business e.g. New Service, Product Upgrades etc

Systems Data Support Analyst Resume Examples & Samples

Working directly on application / technical problem identification and resolution, including off-shift and weekend support functions
Designing and implementing processes, or process improvements, to aid indevelopment and support
Computer-related or Engineering-related four year College or University Degree (or equivalent)
Zero to two years of progressively responsible IT job-related experiences
Knowledge of the latest technology in programming languages, computing hardware & software and current development processes and tools
Knowledge and experience with one or more of the following business processes
Supply Chain
Product Introduction
Product Support

Data Support Analyst Resume Examples & Samples

Set up and maintain client data in various internal platforms
Extract and manipulate data from various environments (Bloomberg, Thomson Reuters)
Ensure handling requests with the highest quality and in a timely manner
Develop and build up relations with the internal stakeholders and vendor staff
Identify inconsistency and proactively look for resolution and improvement
Ensure all procedures and guidelines are followed

Product & Data Support Analyst Resume Examples & Samples

Gather Data
Clean Data
Analyze Data
Report and Present Data
Assist federal government clients in evaluating program delivery needs, and communicating those needs to IT developers
Attend regular task force meetings with clients and developers to collaborate on IT projects, report on task status, and gather updates to report back to internal team
Manage and query high volumes of program data using tools such as Excel, SalesForce, and BusinessObjects
Serve as a liaison between government and industry stakeholders (product manufacturers, trade associations, test laboratories, and others), to educate on tools and program requirements, and to build strong relationships to facilitate program implementation
Identify and implement creative opportunities to streamline administrative processes
Assist with research, analysis, and documentation to design and implement protocols for data collection
Develop high-quality written products to communicate data trends or implementation progress to a wide variety of audiences
Establish and manage task schedules to ensure contract requirements are met within the budget available
Respond to client and industry stakeholder questions and requests
Communicate with internal subject matter experts via written materials and meetings to promote knowledge sharing, consistency of approach, and cross-collaboration
Bachelor’s degree in a relevant area of study such as mathematics, computer science, economics, business, or physical/natural sciences
1+ year of experience involving data management and analysis, participation in a software or application development process, and support of clients
Demonstrated track record of successful task or project management
Advanced experience with Microsoft Excel and analysis of raw data
Experience with full life-cycle software development projects in an agile environment
Experience with Atlassian Jira/Confluence or similar sprint planning tools
Knowledge of SalesForce, SAP BusinessObjects, Socrata, or similar data platforms
Experience with client or stakeholder management
Experience designing or implementing quality control or quality assurance programs
An interest in energy efficiency, sustainability or the environment is highly desirable
Careful attention to detail and superior quality control
High level of proficiency in MS Office Applications (Excel, Word, PowerPoint, Outlook)
Demonstrated customer service orientation and outstanding level of professionalism
Excellent problem solving-skills and decision-making capabilities; adept at analyzing situations, identifying existing or potential problems, anticipating potential outcomes, and recommending solutions
Excellent verbal and interpersonal skills
Exceptional research and writing skills, including editing and proofreading

Market Data-support Analyst Resume Examples & Samples

Improve the Business knowledge and guide the junior resources and L1 support team to handle issues independently
Good experience with Relational database (Sybase Preferred)
Experience with Solaris and Linux Operating Systems
Fair Experience on Shell Scripting and Perl
Experience with Coherence bases caching systems
Experience with Java Debugging
Experience with MS Excel
Business Skills
Experience supporting and managing EOD or Intraday Risk Management systems
Experience with Market Data for different Businesses and exposure to various Market Data Vendors
Experience of business and operational processes in the IB Risk industry
Oral communication skills including the ability to actively listen
Written communication skills – clear, understandable and unambiguous documentation and emails are a part of the role
Ability to concisely explain problems and propose solutions
Good interpersonal relationship skills
Ability to interact with senior management in both the Business and IT
Organized and incredibly proactive
Ability to learn new business situations and technology quickly
Happy with a highly challenging, and constantly changing environment
Problem solving ability and resilience
Analytical mind set

Data Support Analyst Resume Examples & Samples

Bachelor's Degree in a technical field
Strong PC skills ( Excel, Word and Power Point)
Quick learner, self motivated and proactive
Strong attention to detail and acute organizational skills are critical Desired Skills
1 to 3 years experience in financial/technical role
SQL database experience
XML conversion
Data mapping/dictionary

Data Support Analyst Resume Examples & Samples

Develop and Maintain ETL processes using appropriate technologies and scripts
Data extraction, cleansing and manipulation using advanced SQL
Analyze, troubleshoot and QA travel related data across the Concur hosted data warehouse
Respond and resolve tickets logged via CRM tool in accordance to priorities set and the associated SLA's
Answer client enquiries/questions relating to their travel data and proactively offer recommendations / solutions
Communicate with 3rd party data suppliers for implementation of new data feeds
Assist with the installation, control and maintenance of the applications and databases
Provide documentation and process flow as required by the business to assist with educating the wider team
Participate with implementation of new offerings and architectural components
Create / maintain Excel reports for monthly statistics and data presentation
Perform training, design and knowledge transfer sessions
Monitor data quality levels and escalate where necessary
Ability to work independently in addition to working as a team player maintaining a positive attitude
Apply technical experience and logic to assist customers in troubleshooting and problem resolution
Timely status reporting to management upon completion of each delivery for billing and record-keeping purposes
Generate automation scripts to improve the analysis, issue resolution and prevention to reduce time and labour force to manage the Concur services
Participate in out of hours on-call schedule
Significant experience writing SQL to retrieve data and assist with problem solving
Experience with SQL Stored procedures for data automation, mapping and cleaning
Excellent communication skills in order to effectively communicate to the business and understand their requirements and or issues
Proven analytical and problem-solving abilities
Ability to make sound and logical judgments
Ability to perform general mathematical calculations
Able to conduct research into issues and process failures as required
Ability to prioritize and execute tasks in a high-pressure environment and make good decisions in emergency situations
Ability to pass a background check

System Data Support Analyst Resume Examples & Samples

Statistics related three year College or University Degree (or equivalent)
Zero to two years of progressively responsible Statistical Analysis job-related experiences
Knowledge of the latest technology in Statistical tools and current developments in processes and
Statistics related Masters degree
Manufacturing

System Data Support Analyst Resume Examples & Samples

Participating in integrated testing and user acceptance of application or infrastructure components
Working with vendors on the integration of purchased application(s) and/or infrastructure
Designing and implementing processes, or process improvements, to aid in development and support
IT experience related to programming, integration or infrastructure
Computer related or Engineering related Masters degree

Data Support Analyst Resume Examples & Samples

Obtain relevant data and report same to concerned parties
Create new trades in the Company system, link with correct strategy and update trades as/when necessary
Schedule Malta and Gibraltar inventory trades in the CXL system
Prepare invoices for month end reconciliation and enter into CXL
Reconcile trades, quantities and prices within WFS various systems
Track/record FFP transactions as required
Coordinate, prepare and execute flow of price information and port information to interested parties within the organization
Assist both Sales and Administration in ensuring correct, up to date paper trail of fixtures, maintain concise filing system
Enter all derivative trade information into CXL and communicating with middle office and back office for the reporting
Assist Collections and Finance department on accounts for payment when necessary
Monitor the existing FFP position and communicate with both supply and customer team for nomination and net position
The successful candidate will have strong administration experience and will have provided a broad range of administration duties within a fast paced environment (a minimum of 6 months to a year's experience is required)
Strong organisational skills and attention to detail are required
Strong written and oral communication skills are essential in order to respond to all enquiries in a professional manner
IT literacy and knowledge of the Microsoft Office suite
Previous experience of inputting data quickly and accurately
Previous experience with the CXL system is beneficial, but not essential

Lead Data Support Analyst Resume Examples & Samples

Advanced proficiency in creating SSRS reports
Experience in data manipulation and extraction using Microsoft SQL Server Management Studio
Excellent skills in design and develop scorecards and dashboards using Power BI
Expert level of working in Microsoft Access to create and maintain databases
Familiar with Microsoft Excel is required
Strong analytical and problem solving capabilities with special attention to accuracy and detail
Provide technical assistance to other analysts when needed
Identify, analyze, and interpret trends or patterns
Previous exposure to sleep apnea industry is a plus; not required
At least five years related experience is required

Data Support Analyst Resume Examples & Samples

Perform Data Profiling and Maintenance of various Master Data objects
Interface with Business and Maersk Line IT teams for investigation of issues and their resolution
Collaboration with IT teams for execution of Business request
Prepare Excel templates for data correction
Identify, analyse, and interpret trends or patterns of issue being reported
Work closely with management to prioritize business needs
Creation of various reporting Dashboards
Facilitate DQ issue management process and maintain repository of issues
Monitor and measure compliance to standards and processes

Big Data Support Analyst Resume Examples & Samples

Working experience using HDFS, Cloudera’s Distribution including Apache Hadoop (CDH)
Experience with Hadoop and related technologies (examples- Pig, Hive, Impala, Scoop, Sparks, Fume, Oozie, FLume etc.)
Basic Operating System and Hardware knowledge
Knowledge of scripting languages (examples – shell scripting)
Understanding of the software development lifecycle – Agile (Scrum, Kanban)
Working experience using with deployment tools like Bamboo, Jenkinson etc
Demonstrate ability to coordinate the resolution of escalated issues
Able to manage escalated technical situations & develop action plans
Effective communicate in English (verbal and written)
Ready to work in shifts
Know Swedish language (is an advantage)

Oncore Implementation, Data & Support Analyst Resume Examples & Samples

Demonstrated experience with both process and data modeling
Demonstrated experience with fit/gap analysis
Understanding of relational database concepts
Strong understanding of the components of web applications
Strong understanding of the software development life cycle
Strong problem solving and troubleshooting skills
Ability to work effectively and collaboratively with minimum direction
Ability to establish effective, ongoing relationships with clients, staff and management
Ability to manage multiple competing priorities and work under pressure in high stress situations
Demonstrated ability to program or script : Use of common application and SQL development tools such as SQL Developer, and report writing tools such as iReport and JasperReports to design custom reports based upon the OnCore database (Oracle)

Public Programs Data Support Analyst Resume Examples & Samples

Assisting in collecting, analyzing, reconciling, and distributing data from (ODM) monthly enrollment files including 820, 834, and monthly encounter data files 837, NCPDP (HIPAA transactions and code sets) and tracking missing delivery payments for recovery
Review Medicaid OAC rules to determine the medical benefit, pricing changes for Advantage members
Principal accountabilities for Medicaid member covered benefits are accurately displayed in Summary of Benefits, Websites, and Par-I-Doc
Support administration, analysis, and reporting of Paramount Advantage programs, including the Prenatal to Cradle Program.,
Serve as a departmental representative to assigned internal work groups and committees
Provide overall departmental support, via other duties assigned, to improve efficiencies and streamline

Data Support Analyst Resume Examples & Samples

Set up and maintaine client data in various internal platforms
Master or bachelor degree in business or finance area
Experience in financial instruments static data and pricing fields
Very good knowledge of MS Excel

Big Data Support Analyst Resume Examples & Samples

Provide on-call assistance for the Hadoop/Big Data jobs and related problems
Perform problem determination and resolution
Perform application optimization by working with developers, customers and system support personnel
Coordinate with the Vendor team for supporting job schedules and recovery
Provide support for Hadoop daily operations to ensure the delivery of timely, accurate and reliable data to business users. This includes monitoring the update processes, updating/maintaining the appropriate system documentation, identifying potential problems and implementing solutions to ensure the efficiency and reliability of the IM operations
A college or university degree in computer science or related experience
Strong understanding of SDLC and Agile Methodologies
Hadoop Developer or Administrator certification (Hortonworks preferred)
5+ years of production experience in Software development and SDLC
5+ years of production programming experience with Java, Python or other languages
Experience in creating scripts/processes to automate production systems
5+ years of experience developing Unix/Linux applications
Strong experience in object-oriented design, development and working knowledge of SOA
In-depth understanding of Hadoop technology stack, including HDFS, YARN, MapReduce, Tez, Hive, Pig, Spark and other components
Minimum 1 year of production Hadoop experience. Hortonworks HDP 2.2 and above experience is strongly preferred
Minimum 1 year of production experience developing Hadoop Big Data applications for ETL/ELT
In-depth understanding and production experience with Falcon/Oozie Hadoop data management frameworks
Minimum 1 year of production experience with Hadoop performance tuning, configuration, optimization, job processing
Production experience with ETL tools such as Oracle ODI, Talend, Informatica, Control-M
Must be self-motivated and able to work both independently and with others
Excellent communication (written and oral) and presentation skills
Experience in the communications industry

Big Data Support Analyst Resume Examples & Samples

Self-driven, is proactive and demonstrates initiative, with strong problem solving abilities
Collaborative in their approach with the ability to see the whole picture
Demonstrates an ability to identify areas where required levels of controls are lacking and is able to communicate this to concerned parties so we remain compliant to relevant regulations
Ability to own live incident and drive it till closure
Provide technical support to business community
To manage Live Support for Big Data applications in the team application portfolio
Review and facilitate code implementation to production environments
Suggest & Deploy fixes to critical incidents to recover applications quickly
Implement Change Records raised by Business/Development Project Teams, within the SLAs
Effectively work together with peers & stakeholders
Participate in the on call rota for the team to provide out of hours cover as required
Understand the applications supported from a technology, process and business perspective
Work with the team to automate manual processes, if any, to improve the efficiency of the team and to create a stable and reliable system
Ability to work proactively towards identifying scope for service improvement and working towards those service improvements
Effective communicator (written and verbal) at all relevant levels of the organization
Ability to plan and manage own & peers work effectively
Ability to work at pace, under pressure, whilst maintaining quality
Flexibility to react effectively to changing priorities and to willingness to step outside of role boundaries to achieve results
Experience in MongoDB enhancement / production support
Knowledge of ITIL concepts
Good technical skills (MongoDB, NoSQL)
MongoDB Data Modelling. Experience in Indexing, aggregation, projection, replication, sharding, CRUD operation
Excellent written and verbal communication skills, with the ability to adapt style for multiple levels and different audiences
Has a high level of drive, energy and passion that motivates and inspires others
Strong Microsoft Office skills
Excellent analytical skills and an ability to solve issues
Good at troubleshooting and debugging the live issues / incidents /problem
Knowledge on Incident Management, Problem Management and Change management
Knowledge of NoSQL, Hadoop, Datastax
UNIX shell scripting
Knowledge of SQL procedures (PL/SQL) would be added advantage
Knowledge on Java / Teradata would be added advantage

Market Data Support Analyst Resume Examples & Samples

Primary support contact for all business community technology needs 24x7. This includes (but not limited to:)
Responsible for the Installation and configuration of both home and office network. Ensures all bank standard procedure for backup/recovery, security are communicated, documented and in place
Replaces and upgrade all PC/LAN WAN equipment
Act as liaison between management and vendor in the event there are technical issues
Represents the executive on the technical questions
Assist executive team in completing technology requests. Recommends appropriate PC packages
Implements prototypes. May consults with executives on selection of packages and equipment. Keep abreast of future technology that executives could benefit from. Evaluate new technologies that may be
Requires 3+ years of in-depth working knowledge and understanding of PC/LAN/WAN, networking design, installation and computer network applications
Must have strong problem solving skills, patience, strong communication skills and phone etiquette, and must be able to work in a high pressure

Big Data Support Analyst Resume Examples & Samples

Help to select and integrate any Big Data and frameworks required to provide requested capabilities
Work on Production Incidents to ensure business SLAs are being consistently met
Collaborate with Business and Dev teams to drive key big data initiatives
Monitoring performance and advising any necessary infrastructure changes
Work with your team to help understand requirement, evaluate new features and architecture and help drive decisions
Propose solutions to optimize current environment and ensure new solutions are optimally designed by development or application architect team, as needed
Design and implement security solutions to protect organization’s data
Own and manage technical debt and security vulnerabilities
Strong customer service skills and an eagerness to excel
Driven by quality, performance, and automation
Ability to work within a global team and coordinate activities with remote persons

Reference Data Support Analyst Resume Examples & Samples

Supporting other WTW teams with understanding of the data assets
Engagement and adoption/onboarding of new Consumers
Reporting of adoption of new Consumers
Maintenance of Consumer matrix
Maintenance of Consumer SharePoint site
Maintenance of Consumer distribution lists
Maintenance of both team and Consumer-facing documentation
Facilitate Reference Data Consumer Forum
Responding to data queries from Consumers (including guiding them through the ticket process where applicable)
Exception handling (exceptions and validation errors on loads from source systems)
Coordinating and assisting the Data Stewards with data changes, MDS queries and resolving Data Integrity issues
Assisting Project team with mapping activities/configuration and testing/validation
Communication of Reference Data changes to Consumers
Maintenance and support of Collibra (approval workflow, glossaries, roles/user access, training, user support)
Support the Data Domain Owners and SMEs with their responsibilities
Any other duties as required
Experience of Data Governance processes
Experience of managing configuration
Knowledge of MDS, SQL and Collibra preferred – but not essential
Customer Service orientation with a strong bias toward action
Ability to plan and organize Support and Project work

Oncore Implementation, Data & Support Analyst Resume Examples & Samples

Understand business processes and translate into system solutions
Assist with feasibility studies of enhancement requests, identifying options and recommending an IT solution
Assist the project manager in developing project scope, cost, resources, impact and schedule
Create business requirements, including business rules, quality attributes, performance goals, external interfaces and constraints
Collaborate with the business partners and test team to create and execute system test plans, user-acceptance testing and rollout
Assist the development team to develop technical specifications
Perform production support activities, including triaging issues, evaluating patches and fixes, assessing impact, and implementing solution
Conduct in-depth analysis to solve problems, identifying gaps and issues that minimize system modification and maintenance; make recommendations, including discovering new approaches or applications
As a key contributor to Quality Assurance and Control: Identify need for and define and program system audit reports, and use standard system reports and analyses to identify potentially problematic data, make corrections, verifying data for completeness, correctness and consistency, identifying gaps; analyzing root cause for data problems and proposing, with justification as needed, solutions to be implemented by others
Serve as a resource for non-routine inquiries such as requests for statistics or surveys
Test prototype software and participate in approval and release process for new software
Build Forms in OnCore, such as eCRFs; work with research team to verify forms before their release
Design and document modules and components and how they will interface with each other
Develop functional specifications to ensure compliance with system development lifecycle methods
Administer the OnCore Enterprise application – assist with defining and maintaining access roles and privileges and translating them to OnCore Enterprise configuration
Design and construct online request forms for protocol set up in OnCore Enterprise, and other functions as needed, via REDCap surveys or other means
OnCore Enterprise reporting: analyze user requests for new reports – standard and ad hoc; program these reports and add to the OnCore report request screens as appropriate: Create complex charts and databases, perform statistical analyses, and develop graphs and tables for publication and presentation
Learn and support the super-user executive administrative functions of OnCore Enterprise, such as user account management, access controls, definition in the system of institutions and other organizational units (labs, IRBs, study sites, etc.)
Quality control - define and program system audit reports; verify data for completeness, correctness and consistency
Develop test plans, scripts, and test data
Conduct testing and analyze results
Participate in interface specifications, development and testing as these projects arise
Liaise and coordinate closely with SCI/CCTO OnCore administrators
Act as liaison to IRT for technical support issues
Create and maintain tech support materials (system runbook) as needed
Provide production support – monitor system outputs (e.g., logs for automated notifications) and ensure that system outputs and performance are within expected norms
Perform trouble-shooting and problem resolution
Track technical and application issues
Monitor and advise on the applicability of vendor patches; assist in planning, testing, and implementation of new releases of the software
Assist in developing test plans, scripts, and test data
Assist in conducting testing and analyzing results
Have or develop this knowledge to be able to analyze and assist with the analysis of workflows and procedures
Provide call/help desk support for end-user queries and problems
Other duties may also be assigned
Four-year college degree, preferably in science, computer science, or engineering
OnCore system support and administration experience (for protocol and subject management, calendar and forms creation, financials)
Excellent understanding of computer relational database(s) and a reporting tool
Experience with common database applications and mastery of SQL development tools (such as SQL Developer); substantial experience with report writing and data visualization tools (such as iReport, JasperReports, Tableau) is desirable
Experience with the clinical research field and applications, including familiarity with the IRB process, and with the clinical research life-cycle
Excellent oral and written communication skills; ability to write clearly and concisely, communicate complex technical issues to both technical and non-technical users, and generate quality documentation
Self-starter with a flexible attitude and ability to work effectively both independently and collaboratively in a team environment
Ability to organize data into pertinent reports and generate metrics
Ability to work on multiple projects and under strict deadlines
Ability to discern when situations require escalation, or need to be brought to the attention of management/supervisor
Demonstrated excellent customer service skills
Strong interpersonal skills, judgment, and diplomacy required to interact effectively with a broad spectrum of people, both individually and in groups
High level of integrity and excellent judgment concerning privacy issues
Readiness to learn new skills, and the ability to identify pertinent continuing education to support the requirements of this position and the evolving technical environment
OnCore certification
Strong capabilities in the following: data mapping, conversion, table structure knowledge, running and analyzing traces, configuration settings, page customizations, security updates, custom coding logics, issues analysis and recommendations, running SQL queries, documentation skills, test scripts development, functional analysis, coordination of user acceptance and sign-off, business process improvement, fit/gap analysis, requirements documentation and process flow charting, presentation of options and solutions facilitation

Data Support Analyst Resume Examples & Samples

Accountable for raising Business Intelligence (BI) services awareness within the business
Organizing regular BI awareness communication events,
Animating and enriching Data Management intranet site and social media,
Stay informed about new Data Management services and promote them
Accountable for BI end user support
Using ServiceNow, assist BI end users to solve their day to day functional issues,
Act as a facilitator between end users and BI Services team to ensure smooth change management,
Participates to decision making in terms of change/evolution
Responsible for translating change requests/demands into detailed functional specifications
Responsible for assisting BI services team with solution deployment and key user training
Responsible for drafting BI training material
In liaison with the BI Services team and IT application owner/Project Managers, define and draft end user guidelines and training kits,
Ensures activities of training,
Responsible for BI functional change management
Responsible for continuous identification of opportunities and improvement for BI
Stay informed of vendor offers and BI project roadmap to anticipate new usages and improvements in systems,
Listen to BI users to understand their needs,
Ensures end-users confidence in IT applications and software

Data Support Analyst Resume Examples & Samples

Supports project financial, economic, and tracking systems which properly record financial transactions, produce effective management reports and provides internal control
Collect, monitor and consolidate project progress, cost and schedule performance
Prepares monthly dashboards for management, and other management-level summaries for reporting and reviews. Prepares Project Monthly Status ReportSearch Jobs US

Business & Data Support Analyst Resume Examples & Samples

At least 5-7 years of experience in a large Data Warehouse environment
3-4 years of experience in Linux/Unix
2-3 years of experience with scheduling tools such as Autosys
Experience with developer tools for code management, ticket management, performance monitoring, automated testing
Strong understanding of Data Warehouse/MDM concepts
Solid understanding of Big Data technology – Hadoop
Deep knowledge of industry-standard, enterprise-class best practices for a large DFS environment
Good understanding of Linux/VM platform
Experience supporting and auditing Linux/Unix security (Kerberos and Active Directory)
Experience with Unix/Linux OS platform and Unix Shell/Perl scripting and automation Proven understanding with Hadoop administration
Administer, troubleshoot, perform problem isolation and correct problems discovered in clusters
Performance tuning of Hadoop clusters and ecosystem components and jobs. This includes the management and review of Hadoop log files
Document programming problems and resolutions for future reference